SCI Ontario 2013/2014 Annual Report

Transcription

SCI Ontario 2013/2014 Annual Report
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The Harvest
We’ve got your back.
You’ve got your future!
Spinal Cord Injury Ontario
2013-2014 Annual Report
sciontario.org
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A spinal cord injury can
happen to anyone at any time.
11
PEOPLE EACH WEEK
More than one a day – is the estimated number of people
in Ontario who sustain a new spinal cord injury.
33,000
PEOPLE
Are currently living with a
spinal cord injury in Ontario
and 86,000 in the rest
of Canada.
2-3
YEARS
The average time it takes to
attain optimal independence
following a spinal cord injury.
$2.67
BILLION
The estimated annual economic cost of a
traumatic a spinal cord injury in Canada.
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We’ve got your back. You’ve got your future!
OUR MISSION
WHO WE ARE
OUR VALUES
OUR VISION
Spinal Cord Injury Ontario assists
persons with spinal cord injuries and
other physical disabilities to achieve
independence, self reliance and full
community participation.
17 offices, 9 client programs and
services, 13 departments, 168 staff
serving people with spinal cord injuries
and other physical disabilities in Ontario.
RESPECT for spinal cord injury
experience, for each other and for all
communities
SCI Ontario champions excellence in
service, advocacy and quality of life for
people with spinal cord injuries.
EXCELLENCE in all we do
ACCOUNTABILITY through
transparency and ownership of
outcomes
LEADERSHIP in service and quality
of life
INCLUSION in all communities and
within our organization
INNOVATION in overcoming
challenges
TABLE OF CONTENTS
SCI Facts
2
What We Do
We’ve got your back.
You’ve got your future!
3
Chief Executive Officer Bill Adair
Answers our Stakeholders’ Questions 10
Chair & Chief Executive Officer’s
Summary
4
Going out on a limb
6
2013-2014 Annual Report
8
Our Financials
12
Balanced Scorecard
15
Our Board of Directors
16
A Bushel Full of Thanks
24
Our Staff
18
Help Us Grow
30
Awards
20
Our Branches
31
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Chair & Chief Executive Officer’s Summary
T
he year of 2013/14 marks
the third year of our Good to
the Core, three-year strategic
plan. We have accomplished
so much over this time, but we realize
there is still lots to do. For this reason,
we have extended our strategic plan
until 2017. That being said, this year’s
harvest of accomplishments has been
plentiful!
We are pleased to announce that
SCI Ontario served 1,969 clients this
past year. 552 of these people had new
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spinal cord injuries. It is of the utmost
importance to reach people as soon as
possible after an injury, as well as their
family members, to offer assistance with
restoring hope and re-building lives.
We are gratified that 83% of our Client
Satisfaction Survey respondents
reported that they are satisfied with
our services.
This past year, we have had the
support of 795 volunteers providing
6,732 hours of service. This is a
staggering contribution to our successful
year and truly makes a difference in
what we can achieve through our
programs and services. We can’t thank
our volunteers enough for their
commitment to our mission.
We also recognize the contributions
of our partners, sponsors, grantors and
donors. Our fundraising efforts brought
in $1,595,000. Our clients simply would
not receive the programs and services
that they do without this assistance. We
are deeply grateful and thankful that
our community includes those who have
the financial means to help people who
need support. We understand that we
have a responsibility to ensure that our
contributors’ investments are respected.
As you will see within the pages of this
annual report, we take this commitment
most seriously.
Our staff continue to serve with
integrity and purpose. They are our soul.
They represent SCI Ontario each and
every day to our clients, volunteers,
donors, partners, sponsors, healthcare
professionals and other stakeholders.
We are thrilled that 90% of our staff
have moderate to high job satisfaction.
The fact that over 33% of our staff have
been with SCI Ontario for more than 10
years is a telling statement!
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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With the combined efforts of all the
people who support our mission, we
have been able to accomplish great
things this year including, but not
limited to:
• expanding our Attendant Services
program to serve 11 additional
people in their homes
• developing 89 strategic partnerships
with allied organizations that benefit
people with SCI
• convincing Toronto City Council to
make the entire taxi cab fleet
accessible by 2024
• developing a new program –
Knowledge Enterprise – to offer
training/learning and education
opportunities to people with SCI as
well as at a corporate level
• supporting the development of a play
about living with a spinal cord injury
• providing a balanced budget
Many more significant accomplishments
are described as you read further along.
We are proud of what we have achieved
and look forward to continuing to
realize the potential of our Good to the
Core Strategic Plan in the years to come.
Thank you.
Robert Nigol
Chair, Board of Directors
Bill Adair
Chief Executive Officer
2013-2014 Annual Report
From left: Robert Nigol, Chair, Board of Directors; Bill Adair, Chief Executive Officer.
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Going Out on a Limb
For people with spinal cord injuries in Ontario
795 volunteers contributed
over 6,300 hours. Our Peer
Support Volunteers meet
with those with new
injuries, offering a “been
there, done that”
perspective.
Weekly, 11 people
sustain a spinal cord
injury – life changes in
an instant.
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SCI Ontario responded to over
4,700 information requests
and held 14 educational
workshops. 89% of workshop
participants were satisfied
with the learning opportunity.
We used various types of
technology to expand
learning opportunities to our
members in their own
communities.
Rehabilitation hospital time
has been reduced, so
learning about living with
an SCI and accessing
information before a
person is on his or her way
home can be a challenge.
SCI Ontario members and
volunteers projected a
strong and effective voice
to convince Toronto City
Council to commit to 290
accessible cabs by
2015 and that 100% of
Toronto cabs be
accessible by June 30,
2024 – A win that has
been noticed around the
province and also in
major hubs in the U.S.
including New York City
and Washington.
Toronto taxi brokerage
firms hired lobbyists
and launched
aggressive public
relations campaigns to
limit the amount of
accessible cabs in
Toronto.
Eliminated regional
fundraising staff
positions.
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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Lowered the cost to raise a
dollar by centralizing
fundraising efforts. We are
engaging regional
volunteers with a new
Community/3rd Part Events
Program. We continue with
regional chapter
development (with Owen
Sound leading the way as
chapter exemplars) and,
ultimately, we exceeded
fundraising target
expectations this past year.
Approximately 5,000
Ontarians are still waiting
to receive appropriate
attendant services in their
communities costing the
tax payers and the
healthcare system millions
of dollars each year.
2013-2014 Annual Report
SCI Ontario worked with the
Ministry of Health and
Long-Term Care to infuse $8
million this past year into
community-based attendant
services with a commitment
for more support in the
future. As well, our own
Attendant Services Program
increased its funding base
by $342,000 so we now
serve more clients.
With a focus to reach
people within the first
three years after injury,
SCI Ontario served 1,333
individuals with spinal
cord injuries. 83% of
clients are satisfied with
our services and 86% of
our clients would
recommend them.
Job Satisfaction for
SCI Ontario staff is at
90% for 2013-14.
It was a very competitive
year in the Community
Services sector with little
increase in compensation
and benefits.
There are
approximately 600
new spinal cord
injuries per year.
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What We Do
ADVOCACY
KNOWLEDGE ENTERPRISE
PEER SUPPORT
We help people living with spinal cord
injuries to find the resources they need
and provide them with the tools to
develop self-advocacy skills.
We offer in-person and online education
for clients and members. We also offer
training on understanding SCI and
secondary complications of SCI for
community service providers. Use our
info line to talk to expert staff and
volunteers dedicated to helping answer
your questions on any topic:
[email protected].
We connect people living with spinal
cord injuries to fully-trained volunteers
who can share their experience and
knowledge. We can connect family
members, too.
MEMBERSHIP
Joining SCI Ontario’s community has
many benefits, including participation in
our membership events, access to
up-to-date, relevant news about
spinal cord injury, and
connection to others.
Membership is free to
people with disabilities and
their family members for
the first year!
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PUBLIC POLICY
We provide disability-specific policy
analysis that brings awareness and
education to elected officials, and we
support our membership through
advocacy initiatives that aim to create
a more inclusive province.
REGIONAL SERVICES
We encourage and support people living
with spinal cord injuries to be as
independent as possible. We provide
practical help, service navigation,
information, resources, education, and
support in the adjustment to having a
disability. We will meet people in the
hospital, in rehab, in their home, or in
the community. If you can’t come to us,
we’ll go to you!
SCI SOLUTIONS
ALLIANCES
People with spinal cord injuries can
connect with our collaborative network
of people and organizations in the SCI
community. We address systemic
barriers that affect community
participation and optimum health and
use customized solutions and proven
best practices to improve the lives of
people with spinal cord injuries.
ATTENDANT SERVICES
We provide attendants to assist people
with permanent physical disabilities to
be independent at home, work and at
post-secondary schools in the Greater
Toronto Area, given the person can
initiate and direct his/her own personal
care service.
EMPLOYMENT SERVICES
We help people with spinal cord injuries
who are looking for work in the Greater
Toronto Area identify work-related goals
and find satisfying employment. Our
services also help employers find
qualified candidates and evaluate their
workplace accessibility and job
accommodation requirements.
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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The view from Chris’ orchard
Chris is a man who enjoys the outdoors. He is a sportsman to the core with a passion for
hunting. In his job as a wildlife technician he was in his element, but one day a major fall
on the job resulted in a spinal cord injury.
With his partner Jamiel by his side, Chris started over again.
“It’s like you’ve been given a new body,” he says. “You re-learn everything from scratch.”
Chris’ Peer Support Co-ordinator was instrumental in ensuring that both Chris and Jamiel
had the support they needed to move forward. He visited Chris and kept his spirits up.
Chris says, “He is a very kind, open, happy guy… willing to talk or help out any way he
can. Even today, he is my go-to guy to find answers to my questions”. He introduced
Chris and Jamiel to Peer Support volunteers and they met another couple who shared
important information with them. “We learned that we could still go ahead with our life
plans… such as having children,” says Jamiel. “I could ask the wife all of the things I
wanted to know.” The connection brought comfort and understanding.
Chris worked hard to get back to doing what he loves. In fact, this past spring,
Chris went turkey hunting with his Dad for the first time since his injury. Using a log
house, turkey blind that the two of them had built together, they removed one side
so Chris could wheel right in. Chris didn’t end up shooting a turkey that day,
but there is always next time!
2013-2014 Annual Report
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Chief Executive Officer Bill Adair
Answers our Stakeholders’ Questions
Q
What does it take for
someone to be successful in
finding employment through SCI
Ontario’s Employment Services?
This past year, we assisted people
in finding 118 work placements
through our Employment Services
program. This process is long and
involved. It can be very challenging to
find a job in Toronto where literally
hundreds of job seekers will apply for
any one position. It can take up to a year
for a person to find the right job. The
Employment Services team provides
emotional support, resources, as well as
tools and tips on how to prepare for
finding a job and becoming employed.
Many job seekers, when they haven’t
worked for a long time, may have
forgotten about the physical and
emotional energy that is needed to work.
Counselling is provided focusing on
starting slowly to build up tolerance for
what is required. This may take some
time and this is where internships, unpaid
work experiences and volunteering
A
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opportunities help job seekers assess,
develop their tolerance, and either learn
or review their current skills. The
Employment Service team helps job
seekers arrange these opportunities.
Training provided ensures that job
seekers know what they need to say to
the recruiters and their new managers
for their accommodation needs. The
Employment Services team is there to
provide support or, if the need be,
advocate on the behalf of a job seeker.
Once a job seeker has transitioned to
an employee, the Employment Services
team is still available. If a new employee
is experiencing difficulties at work, a Job
Coach can assist with learning new
skills, re-learning previous skills and
teaching how to self-advocate. Disability
awareness training can also be provided
to the employer if it is required.
Overall, the Employment Services
team work tirelessly from the start when
a job seeker is preparing for
employment, to even past the point
when an employee is on the job.
Q
SCI Ontario has created a new
department called Cross
Functional Programs…
What is that?
SCI Ontario recognized the need
and importance for critical
functions, such as quality management,
decisional support and education to
have cross-organizational reach and
accountability. This resulted in the
development of a Cross Functional
Program in June 2013.
Quality management continues to
be a high priority for the organization
and work towards accreditation
readiness continues. A few highlights
for the last year include; redesign and
implementation of our client
satisfaction survey to enable increased
rigor and analysis, roll out of our new
client orientation handbook, and
development of a cross-organizational
accessibility plan.
SCI Ontario has developed a
dedicated role for decisional support to
build the capacity of our organization to
A
conduct research, analyze data and to
make informed decisions about future
directives as they relate to our strategic
priorities. Although this type of function
is well ingrained in the hospital sector,
it is relatively new to community
services, and SCI Ontario takes pride in
being a leader in this area in our sector.
SCI Ontario identified the need to
expand Education Services and in June
2013, launched our Knowledge
Enterprise Program. This new program
expands our target audiences, content
expertise, modes of delivery and fee for
service structure to reach a larger
audience of clients, service providers
and the corporate sector. Our approach
builds on our successful implementation
of interactive platforms such as Adobe
Connect, Ontario Telehealth Network
sites and facilitator-led webinars.
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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Q
SCI Ontario has a new fund –
The Enhancing Independence
Fund – what does this mean for a
person with a spinal cord injury in
Ontario?
With our newly developed
Enhancing Independence Program,
established in September 2013, SCI
Ontario has created a provincial fund
that provides equal funding
opportunities for our clients in the
province no matter where they live. This
program endeavours to provide financial
support to individuals who experience
barriers to their independence due to
unmet needs. Enhancing Independence
Program dollars are used to support the
purchase of equipment and supplies that
enhance independence and quality of life
as defined by the Ministry of Health and
Long- Term Care. Individuals must be
able to demonstrate financial need, and
work with an SCI Ontario staff member
A
2013-2014 Annual Report
to explore options for increased
independence. Prior to SCI Ontario
providing Enhancing Independence
assistance, all other sources of potential
funding must be explored and
exhausted. All requests for Enhancing
Independence funds are to be
considered by the Provincial Enhancing
Independence Committee who will
review the applications, track requests
and grant funds. Items that may be
funded, include but are not limited to,
mobility devices (wheelchairs, walkers
etc), grab bars, ramps, medical supplies,
repairs to equipment, as well as items
not typically funded elsewhere such as
cellular phone or blue tooth devices,
batteries for equipment, moving
expenses, gym memberships and small
renovations.
This past year, we were able to
support 152 clients across the province.
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Our Financials
TREASURER’S REPORT &
ABRIDGED FINANCIAL
STATEMENTS
It is my pleasure to report on Spinal
Cord Injury Ontario’s financial results
for the year ended March 31, 2014.
These financial statements are the
responsibility of management. The
Finance and Audit Committee, along
with the Board of Directors, approve the
statements which have been audited by
Grant Thornton. Summarized financial
statements are included in this annual
report and complete statements are
available on our website.
FUNDING
Grants from the Toronto Central Local
Health Integration Network (LHIN) and
various Ontario ministries remained the
organization’s largest revenue stream
and ended the year at $7.963 million.
This funding supports the delivery of our
Attendant, Employment, Regional and
Information Services, as well as our Peer
Support and Education Programs.
During the year, the Toronto Central
LHIN provided unexpected one-time
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grants of $340,000 that enabled new
purchases of client equipment,
computer hardware and software, staff
training and professional development.
SCI Ontario was fortunate to receive
these unbudgeted awards from the
Toronto Central LHIN.
Donations and other public support
ended the year at $1.8 million which
included a generous bequest of
$281,000. Spinal Cord Injury Ontario
also received financial support from the
Ontario Paraplegic Foundation, a related
charitable organization, with the sole
purpose to support our services and
activities. A condensed version of the
Foundation’s audited statements is
disclosed by note within SCI Ontario’s
audited statements.
LOOKING AHEAD
Management intends to continue to
increase operating efficiencies and
strengthen its fundraising programs as
the 2014-2015 year begins. Our diligent
financial reporting will continue to
support the organization’s high quality
programs and services.
On behalf of the Finance and Audit
Committee, I would like to express my
sincere thanks to all volunteers,
members, sponsors, donors and
dedicated staff whose efforts
contributed to this successful year.
Your commitment and financial
contributions make a difference.
I hope we may continue to count on
your support in the year ahead.
FINANCIAL STATUS
Overall, SCI Ontario recorded $9.889
million in total revenue for the year. Our
single largest expense related to staff
compensation and benefits which is
consistent with most service-based
organizations. SCI Ontario finished the
year with a modest surplus of $3,000.
Billy Klare
Treasurer
Chair, Finance and Audit Committee
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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CONDENSED STATEMENT OF FINANCIAL POSITION
As at March 31
ASSETS
Current
Cash and cash equivalents
Grants receivable
Accounts receivable
Prepaid expenses and other assets
Total current assets
Capital assets, net
LIABILITIES AND NET ASSETS
Accounts payable and accrued charges
Due to Ontario Paraplegic Foundation
Deferred revenue
Deferred capital contributions
Net Assets
Invested in capital assets
Unrestricted
Total Net Assets
2013-2014 Annual Report
2013
$’000
2014
$’000
210
93
459
103
865
474
1,339
824
52
155
141
1,172
402
1,574
677
0
58
390
713
174
126
344
85
129
214
1,339
57
160
217
1,574
How our Funds were raised*
79% Government Support
20% Donations & Other
Public Support
1% Other
* As a percentage of total revenue of
$9.890 million as per audited statement, plus
$223,000 of direct fundraising costs disclosed
in Note 7 of full audited statement; adjusted
total gross $10.113 million.
How our Funds were spent**
78% Programs and Services
11% Administration
9% Resource Development
(Direct & Indirect)
2% Other
** As a percentage of total expenditures of
$9.887 million as per audited statement, plus
$223,000 of direct fundraising costs disclosed
in Note 7 of full audited statement; adjusted
total gross $10.110 million.
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CONDENSED STATEMENT OF FINANCIAL ACTIVITIES
As at March 31
REVENUE
Donations and other public support,
net (Notes 1, 2)
Grants
Fees for service
Amortization of deferred capital contributions
EXPENSES
Staff salaries and benefits
Purchased services (Note 3)
Office
Travel
Payments on behalf of clients
Amortization of capital assets
Medical research grants
National Office
Professional development
Miscellaneous
Excess of revenue over expenses for the year
Actual
2013
$’000
Budget
2014
$’000
Actual
2014
$’000
1,921
7,903
32
118
9,974
2,081
7,627
57
57
9,822
1,800
7,963
44
83
9,890
7,408
727
712
580
199
154
110
26
40
15
9,971
3
7,734
547
561
615
87
88
93
26
53
16
9,821
1
7,549
612
611
518
260
114
93
26
89
15
9,887
3
NOTES:
1) Donations and other public support grossed revenue of $2.023 million (2013-$2.161 million). Direct fundraising expenses of $ 222,976 (2013-$239,649) have been netted against this total.
2) Donations and other public support include grants from the Ontario Paraplegic Foundation, which was established in March 2000 to receive bequests and donations from supporters of SCI Ontario. The
Foundation is registered under the Income Tax Act and SCI Ontario appoints the majority of the Foundation's Board of Directors. According to the Foundation's bylaws, all resources of the Foundation must
ultimately be used for the benefit of SCI Ontario. SCI Ontario's complete audited statements, which are available on our website, include abridged audited statements for the Foundation.
3) SCI Ontario is highly dependent on the support of dedicated volunteers. Their value is not quantifiable in the above financial statements.
The financial information in the condensed statements is drawn from SCI Ontario's audited financial statements.
If you would like a copy of the complete audited financial statements, please contact us at 1-877-422-1112 or visit www.sciontario.org.
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Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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Balanced Scorecard 2013-2014
Indicators
FINANCIAL
Balance organizational Expenses to Revenues to achieve a modest fiscal operating surplus
To succeed financially, how
should we appear to our
stakeholders?
% of total budget spent on administration
CUSTOMER
To achieve our vision, how
should we appear to our
customers?
Annual Target
Actual
$1,090
$2,683
Less than 15%
11%
80%
81%
$1,445,000
$1,595,000*
# of individuals with a new SCI served (AS, ES, PS, RS)
539
552
# of individuals with an existing SCI served
817
781
# of individual clients served (total)
2013
1969
% of clients who reported being satisfied with SCI Ontario Services (AS, ES, PS, RS)* no KE data
80%
83%
% of clients who would recommend SCI Ontario services (AS, RS, PS, ES)*no KE data”
90%
86%
4
6
58500
61431
% of total revenue derived from government
Total net revenue raised through fund development activities compared to budgeted target
# of actual changes to municipal, provincial and/or federal government priorities, policies and that will enhance quality of life
for Ontarians living with a SCI
# of website visitors
INTERNAL BUSINESS
PROCESSES
To satisfy our stakeholders and
customers, what business
processes must we excel at?
LEARNING &
GROWTH
% change in social media engagement
15%
9%
% change of media mentions recognizing SCI Ontario
15%
44%
% of staff reporting moderate to high job satisfaction
80%
90%
% of staff turnover
15%
22%
% of client service delivery hours (direct and indirect) vs. overall hours (AS, RS, PS, ES)
88%
92%
550
795
# of volunteer service hours
5000
6372
% of staff reporting that SCI Ontario supports their health and safety in the workplace
90%
88%
% of staff reporting that professional development from SCI Ontario contributed to job performance
85%
72%
100
89
# of Volunteers
# of strategic partnerships (formal and informal) with allied organizations that benefit individuals with an SCI
To achieve our vision, how will
we sustain our ability to change
and improve?
* $1,595,000 as compared to the Q4 FR budget goal of $1,444,000 means that FR performed 110% of budget (performed better than budget) for the fiscal year.
SCI: Spinal Cord Injury AS: Attendant
Services
2013-2014 Annual Report
ES: Employment
Services
KE: Knowledge
Enterprise
PS: Peer Support
Services
RS: Regional
Services
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Our Board of Directors
SCI ONTARIO BOARD OF
DIRECTORS 2012-2013
REGULAR MEMBERS AND
DIRECTORS
Chair
Robert Nigol
Martha Binks
Director, Legal Services
Allstate Insurance
Vice Chair
Peter Sproul
Mary Ann McColl
Associate Director, Research
Queen’s University
Tom Proszowski
Consultant
Craig Brown
Personal Injury Lawyer, Partner
Thomson Rogers
Linda Regner Dykeman
Senior Vice President,
The Dominion
Sandra Carpenter
Executive Director
Centre for Independent Living Toronto
Dan Ross
Associate
Cohen Hamilton Steger & Co. Inc.
Yan Xu (Maternity Leave)
Associate Vice President
TD Bank Group
Marco Ferrara
Shaun Westlake
Team Leader
Transcontinental, RBW Graphics
Secretary
Cindy Scott
Carol Ann Horvat
Consultant
Treasurer
Billy Klare
Associate Vice President
TD Bank Group
Honorary Solicitor
Michael O’Brien
Lawyer/Mediator
Bernard Gluckstein
Gluckstein & Associates
Tony Huxter
Tara Jeji
Program Director, SCI
Ontario Neurotrauma Foundation
Vev Kline
Mark Lamoureux
Director, Corporate Banking
Scotia Capital
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Senior Management
Bill Adair
Chief Executive Officer
Joanne Beaton
Director, Finance and Administration
Jackie Bloom
Director, Resource Development
BECOME A BOARD
MEMBER
If you are interested in becoming a
board member, please send a formal
request to: Governance and Nominating
Committee, c/o 520 Sutherland Drive,
Toronto, ON M4G 3V9.
BOARD COMMITTEES
Governance and Nominating
Committee
This committee is responsible for board
recruitment and education including
orientation sessions, succession
planning, and reviewing and evaluating
the board’s and its committees’
performance.
Quality Management Committee
This committee focuses on the quality of
client services and client safety, including
outcome measures/ benchmarks, or
other means by which the overall
performance of SCI Ontario programs
and services can be measured.
Dr. Chantal Graveline
Director, Client Services
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
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Finance and Audit Committee
This committee is responsible for
overseeing the financial controls and
financial management of SCI Ontario to
ensure the protection of all assets and
ensure responsible fiscal management.
Advocacy Committee
This committee is responsible for
advocating proactively and reactively for
better quality of life for people with
spinal cord injuries in Ontario.
The view from Craig’s orchard
If Craig Brown were an apple tree, his branches would reach wide and his roots would
spread deep. He is a man who has achieved great accomplishments, turned ripe with
passion. He is grounded in his many interests… from his family to his ponies to skiing
to The Met… Craig Brown seems to blossom with enthusiasm for all the important
things in his life. SCI Ontario is lucky to be one of his interests!
As a partner with Thomson Rogers, Craig has been familiar with SCI Ontario for many
years through sponsorships and attendance at our events, but this past year was his
first as a member of the SCI Ontario Board of Directors.
“The Board is great,” he says pointing out that “SCI Ontario has exemplary practices
compared to other non-profits I’ve seen.” Craig was so impressed by the way SCI
Ontario was run that in the past he has consulted Bill Adair, CEO, for advice when he
was a Board member of another charity.
Although Craig clearly has much to offer us at the Board level, he prefers to leave the
lawyer work at the office and find a hands-on way to help. So, this year he will also be
managing back stage during the run of our play, Borne. We are thrilled to reap the
benefits of Craig’s involvement with SCI Ontario!
2013-2014 Annual Report
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! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 18
Our Staff
Board of
Directors
The passion of our employees is one of
SCI Ontario’s greatest strengths. Our
mission, vision and values best reflect
what unites SCI Ontario and what is
captured in that spirit enables us to best
support people with spinal cord injuries
and other physical disabilities.
This year, we employed close to 170
full-time and part-time staff members
whom provided support to our clients
through our community-based services
and programs across the province of
Ontario. Approximately 30% of our
workforce have identified that they have
disabilities themselves, thus providing
increased knowledge and awareness of
the people we serve. More than 33% of
our staff members have been with the
organization ten years or more. In fact,
twelve staff members have been with us
for more than 20 years.
During the year, salary increases were
awarded in the 1-2% range,
accompanied by an annual performance
appraisal. No finder’s fees or bonuses
were administered. Salaries for our
unionized staff group remain governed
by a collective agreement which is in
effect until November 2014. Executive
compensation was reported according
18
to the requirements of the Ontario
Public Sector Salary Disclosure Act.
In March 2014, staff members were
given the opportunity to participate in
our annual Staff Satisfaction Survey. The
results determined that 90% of
respondents remain satisfied with their
work. This year’s survey identifies the
need for improved internal
communication and more access to
professional development and training
opportunities.
On an overall basis, staff turnover
was 22% for the year which was higher
than last year’s turnover rate of 13%,
due to several department
restructurings, including four staff
retirements and a staff relocation out of
country.
We are extremely thankful to our
staff for their professionalism,
motivation and diligence. Our staff
members are united in their collective
expertise and genuine support for those
in the pursuit of new dreams after a
spinal cord injury. With this remarkable
group, we are able to continue to
provide the best services to our clients in
Ontario.
Governance
and
Nominating
Committee
Advocacy
Committee
Quality
Management
Committee
Finance and
Administration
Team
Human
Resources
Team
Client
Services
Team
Cross Functional
Programs
Team
Resource
Development
Team
Marketing and
Communications
Team
Chief
Executive
Officer
Finance
and Audit
Committee
Public
Policy Team
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 19
STAFF RECOGNITION
AWARDS
The following is a list of staff reaching
service milestones this year. Well Done!
10 Years
Joanne Beaton, Director of Finance &
Administration
Sandra George, Attendant
Maul Peters, Attendant
20 Years
Marlene Thomas, Attendant
Cora Vigilia, Attendant
30 Years
Heather Hollingshead, Regional Services
Coordinator
15 Years
Delia Barroga, Attendant
Janet Deonarayan, Attendant
Iolene Grant, Attendant
Vonnie Stewart, Attendant
Yvonne Williamson, Attendant
The view from Christine’s orchard
Christine moved from Saskatchewan to Ontario to be with her partner. Before uprooting
herself, she contacted SCI Ontario to find out about what it was like to live with an SCI
in this province. Christine received important information like how Ontario’s healthcare
system works and how to find accessible housing and fulfilling employment.
As it turns out, the right job for Christine was ripe for the picking and she joined the SCI
Ontario team. As a Peer Support Co-ordinator, Christine visits folks with new injuries and
matches them with people who have already adjusted to living with an SCI. She
facilitates situations where they can support each other and exchange information.
Christine is also an SCI Educator and designs e-learning materials for staff; runs
information sessions for health care professionals, and facilitates workshops for clients.
“I want to make it easier for everyone,” she says. “A disability doesn’t have to be an
inability. We just have to be more creative about how we do things.”
Christine knows that accessing information about living with an SCI is vital to being able
to move forward in life. So, the fruits of her labour feed knowledge to others in need.
2013-2014 Annual Report
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! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 20
Awards
DARREL MURPHY AWARD
– ATTENDANT OF THE YEAR
MORENE ROBINSON
KEN LANGFORD LIFETIME
MEMBER AWARD
OATLEY VIGMOND
This award was established in
recognition of Darrel Murphy, past
director and founder of the SCI Ontario
Attendant Service Outreach Program for
14 years. Darrel started the program in
1987, with six clients. Today, we provide
services across Toronto to 110 people
with physical disabilities. Darrel displayed
a significant commitment and dedication
to the Attendant Services Program. This
award was created to recognize an
attendant for his/her outstanding
on-the-job contribution.
Morene Robinson has been with our
Attendant Services program since January
1995. As a full- time staff member,
Morene has been providing valued service
for the past 19 years. Managers, fellow
attendants, schedulers and clients would
agree that Morene is a pleasure to work
with and she performs her job with great
care and attention to detail. Morene is
always pleasant and acts professionally.
She is greatly appreciated and enhances
the lives of many. As one client describes,
“Morene encourages me towards
independence which makes me feel less
dependent and therefore better about
myself. I’m fortunate to have her as one of
my caregivers.” We are very proud to have
Morene on our Attendant Service Team.
This award recognizes outstanding
Canadians whose commitment and
devotion to the mission of SCI Ontario has
resulted in significant advances for people
with spinal cord injuries in Canada and
around the world. This award also
honours individuals who have inspired
others around them to assist people living
with SCI to achieve independence, self
reliance and full community participation.
In 1990, our Barrie office was at risk
of closing due to lack of funding.
Clients, families, other community
agencies and staff were determined to
do anything and everything possible to
keep the office open and have services
provided in the region. A local advisory
committee was established and one of
the first members was Roger Oatley.
He was instrumental in helping to find
other community business people to
champion the Barrie region of SCI
Ontario (then CPA Ontario). With
Roger’s help, money was received from
the government to keep services going.
Roger Oatley held the advisory
committee meetings at his office and
was very interested in services locally
and provincially, and the needs of
individuals with a spinal cord injuries.
Concerned for the safety of the local
20
Regional Services Coordinator because
of the vast region she covered alone on
the road, Roger purchased a cell phone
for her. Roger went on to join the
provincial Board of Directors in 1998.
Jim Vigmond later joined Roger to
form Oatley Vigmond and was also a
great support to our organization. When
Roger moved on from the Board of
Directors, Jim stepped in and became the
Fund-Raising Committee Chair and
served for over ten years. Jim and his wife
Sharon hosted many annual fundraising
events and raised over $1 million for our
organization. During this time, Jim
inspired many others to support the
programs and services of SCI Ontario.
We have benefited greatly from our
relationship with Oatley Vigmond. They
have supported the Barrie Wheelchair
Relay Challenge since its inception in
1998 by having a firm member on the
committee, covering the cost for the
children’s activities, donating funds,
providing volunteers and putting in
teams. For over 14 years, Roger and Jim
were the lead sponsors for our Peer
Support Program, initially province-wide,
but later reduced their support to
Toronto and Barrie in order to allow
other law firms to support
regional-based Peer Support services,
thereby encouraging their colleagues to
invest in assisting Ontarians with SCI to
build a bright future.
Over the years, the law firm Oatley
Vigmond has provided over $1.3 million
to support the work of SCI Ontario, and
likely an equal amount has been raised
through their work to inspire others to
do the same.
We are forever thankful that Oatley
Vigmond is part of the SCI Ontario
community.
JIM AND SHARON
VIGMOND LEADERSHIP
AWARD
TIM GOULD,
GEOFFREY GOAD
The Jim and Sharon Vigmond Award
recognizes individuals who have shown
great leadership in fundraising for
people with spinal cord injuries.
This year’s award recipients, Tim and
Geoff, have been Co-Chairs of the
Oviinbyrd Annual Charity Open Golf
Tournament since 2008. Under their
leadership, the tournament has raised
over $500,000! We are extremely grateful
to Tim and Geoff for their devoted efforts
in organizing the tournament and
bringing a diverse group of people
together for a day of fun out on the
course, as well as raising awareness of
our cause. It is gentlemen like Tim and
Geoff who give back to their community
and make a difference in people’s lives.
Many thanks Tim and Geoff.
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 21
JOHN GIBBONS
COUNSELL AWARD
PERSONAL INJURY
ALLIANCE
PIA, SCI Ontario is able to pursue changes
to public policy and regulations that will
enhance the quality of life of all Ontarians
with SCI. Great thanks to the PIA!
The John Gibbons Counsell Award is
presented in memory of SCI Ontario’s
founder to those who demonstrate a
personal commitment to the
organization by giving their time,
passion, and expertise to advance the
cause of people with spinal cord injuries.
In 2013, SCI Ontario started the
Public Policy Program to address
systemic advocacy issues and implement
a government relations program. With
the generous support of the Personal
Injury Alliance (PIA), which includes the
firms Thomson Rogers, McLeish Orlando
and Oatley Vigmond, SCI Ontario was
able to tackle substantial issues such
attendant services, accessible taxi
service in Toronto, physical access in
doctors’ offices, and the need for
accessible gas stations.
The PIA has also supported people
with spinal cord injuries through the
sponsorship of the Enhancing Inclusion
– Attendant Services in Ontario Summit
which was moderated by Jim Vigmond.
As well, the PIA participated in the
Government Relations Training with
John McLeish providing valuable insight
to training participants.
With the investment provided by the
BRUCE SINCLAIR DIRECT
AID AWARD
2013-2014 Annual Report
The Bruce Sinclair Award provides
financial support to an individual who has
no other means of purchasing a device or
piece of equipment that will significantly
impact his or her quality of life.
The recipient for this year is from the
Sudbury area, and the funds have been
used to purchase a pressure relief
mattress. This mattress will help to heal
the two pressure wounds that the
recipient has, and will also aid in the
prevention of further wounds from
occurring.
CORPORATE TRIBUTE
AWARD
PETER BECK, ORBIXA
The SCI Ontario Corporate Tribute
Award honours individuals and
organizations whose extraordinary
contributions to SCI Ontario have made
the lives of people with spinal cord
injuries better and, in turn, have inspired
others to support our mission. Peter
Beck of Orbixa Technologies has
provided exceptional leadership and
outstanding financial support for our
programs and services for a number of
years. Orbixa Technologies was founded
in 1999 to supply leading edge trading
technology to clients on a cost-effective
basis. Thank you Peter and Orbixa for
your continued generous support!
for taking the initiative in creating a rich
and diverse workplace by hiring people
with disabilities and also ensuring a
supportive environment for them to
thrive. For these reasons, Plan Canada is
receiving the Employer Tribute Award.
EMPLOYER TRIBUTE
AWARD
PLAN CANADA
VOLUNTEER TRIBUTE
AWARD
MARY LYNN HIGGINS
Over the years, our Employment Services
team has built a solid relationship with
Plan Canada and, as a result, several job
seekers from SCI Ontario have been
hired in a number of different positions.
In all cases, SCI Ontario candidates have
been supported by their direct
supervisors as well as by the Manager of
Organizational Effectiveness, Ms. Debbie
Singh. Debbie has been especially
thorough in making sure that our
candidates were treated respectfully and
all accommodation needs were met.
In addition to hiring our candidates,
two internship initiatives have been
established by Debbie where SCI
Ontario candidates with less work
experience gained valuable experience
in an office setting. These initiatives
enabled our job seekers to develop work
skills and establish personal routines
which will assist them to eventually
return to the workforce. We would like
to commend Debbie and Plan Canada
Mary Lynn has volunteered for Spinal
Cord Injury Ontario since April, 2009
starting with our AGM event. We quickly
identified her people skills and likeable
personality. Since her first volunteer
experience, Mary Lynn expressed an
interest in volunteering with SCI Ontario
on regular basis and agreed to come to
the provincial office to help out. Now,
Mary Lynn works with our database
system and other tasks as needed.
She is a very reliable and hardworking
individual. Always willing to get on the
phone and talk to people, Mary Lynn
makes calls to talk to our members.
She is always professional, polite and
has a friendly telephone manner. We
look forward to Mary Lynn’s support
each week!
21
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 22
VOLUNTEER TRIBUTE
AWARD
CHRIS HOWATT
Since 2000, Chris Howatt has been an
instrumental part of our annual
signature event, the Wheelchair Relay
Challenge. Each year, we have been
fortunate enough to have Chris as a
lead Marshal at the event. His tireless
efforts in organizing the Marshals and
Timers as well as the many teams, have
been greatly appreciated. Chris’
confidence and organizational skills help
to make the Wheelchair Relay Challenge
a great success. Chris’ volunteer spirit
and loyalty to Spinal Cord Injury Ontario
and specifically the Wheelchair Relay
Challenge, is unparalleled. We are so
grateful to have such a wonderful
volunteer!
CHANGE MAKER AWARD
NANCY LAWSON
The Change Maker Award, presented on
behalf of SCI Ontario’s Public Policy
Program, recognizes an outstanding
volunteer who has made a significant
impact on public policy to ultimately
benefit Ontarians with spinal cord
injuries. This person works in
collaboration with SCI Ontario and its
partners to identify solutions to
22
long-standing systemic barriers to
inclusion in community life. Through his
or her leadership, commitment and
strategic foresight, people with SCI will
benefit from greater access and
independence in Ontario.
Nancy Lawson brings passion,
commitment and professionalism to her
work. A long-time advocate for the SCI
community, Nancy was instrumental in
the development of the business case
for the establishment of the Ontario
Neurotrauma Foundation and has
managed Toronto Rehab’s scholarship
program for graduate students with
disabilities who intend to become rehab
scientists. More recently, she was a key
partner in SCI Ontario’s successful
campaign to have the City of Toronto to
mandate 100 percent taxicab
accessibility over ten years. Due to her
strategic approach to a range of public
policy issues, she was asked to sit on the
Advocacy Committee of the Board
earlier this year, a post she graciously
accepted. We are thrilled to
acknowledge Nancy Lawson as SCI
Ontario’s Public Policy Program’s first
Change Maker Award recipient.
PEER SUPPORT
VOLUNTEER – LONDON:
CYRIL HARTLAND
PEER SUPPORT
VOLUNTEER – OTTAWA:
JASON ALLINOTTE
HEALTHCARE
PROFESSIONAL OF THE
YEAR – OTTAWA:
HENRY BALLOGAN
HEALTHCARE
PROFESSIONAL OF THE
YEAR – HAMILTON:
DEE WHITMAN
PEER SUPPORT
VOLUNTEER – TORONTO:
FERNANDO RESENDE
HEALTHCARE
PROFESSIONAL OF THE
YEAR – TORONTO:
LEANNA MCCARNEY
PEER SUPPORT
VOLUNTEER – HAMILTON:
BERT BLOKKER
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 23
The view from Andrea’s orchard
“Life carries on” is an expression Andrea has lived by ever since she sustained a spinal
cord injury in a snowmobile crash. Independence had always been important to her, so
she knew she was going to have to figure out new ways of doing things. Thankfully,
she wasn’t alone. She met a Regional Services Coordinator from Spinal Cord Injury
Ontario while still in rehab.
This relationship has lasted well over a decade. Looking back, Andrea recalls the
many ways her coordinator has helped her over the years. “She’s been a valuable
resource for information. I was able to find out about things like where to get my
wheelchair, how to find financial assistance and volunteer opportunities, and where to
go for recreation.”
Andrea appreciates something else about her involvement with SCI Ontario – the
personal touch. Being able to talk to someone she’s familiar with makes her feel well
supported. That’s more important than ever as she focuses on the most precious person
in her life, her son, Hunter… the apple of her eye.
2013-2014 Annual Report
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! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 24
A Bushel Full of Thanks
The support we receive from donors, corporations
and foundations has changed lives.
Our sincere gratitude to the donors listed on the next few pages who made sure that
people with spinal cord injuries had the support they needed, when they needed it. Your
commitment is greatly appreciated!
GRANTS
SCI Ontario gratefully acknowledges the
contribution made by the Government of
Ontario for providing financial support to our
services across Ontario and promoting service
coordination with SCI stakeholders in the
province.
Thanks to the support of the Toronto Central
LHIN, SCI Ontario has been able to better
serve people with spinal cord injuries and
other physical disabilities.
SCI Ontario gratefully acknowledges the
contributions made by The Trillium
Foundation for Borne, a play about people
with spinal cord injuries.
Thanks to the Ontario Neurotrauma
Foundation for supporting our Ontario SCI
Solutions Alliance.
Thanks to Federated Health for enabling
Ontario Public Services employees across
Ontario to support SCI Ontario through payroll
deduction donations and special events.
24
Toronto Central Local Health
Integration Network
SPONSORS
$75,000 - $100,000
Personal Injury Alliance
Oatley, Vigmond
Personal Injury Lawyers LLP
$25,000 - $49,999
Legate & Associates LLP
The Dominion of Canada General
Insurance Company
$10,000 - $24,999
Burn Tucker Lachaîne LLP
Beament Green Management
Goldcorp Inc
Guy Carpenter & Company
In The End Inc
Provincial Building & Construction Trades
Council of Ontario
Siskinds LLP
The Morris Law Group
Wynperle Law
$5,000 - $9,999
Black Sutherland LLP
Bruce Power
Cohen Highley Lawyers LLP
Colangelo Greenhow Inc.
Discount Car and Truck Rentals
Greg Monforton & Partners Injury Lawyers
Howie, Sacks & Henry LLP
Lerners LLP
Paquette, Travers, Deutschmann
Shoppers Drug Mart/Pharmaprix
Swiss Reinsurance Company of Canada
Thomas Gold Pettingill LLP
$1,000 - $4,999
Sandra Finoro
J. Douglas & Ruth Grant
Stewart Wallace
A.P. (Ontario) Insurance
AON Benfield Canada ULC
Baird MacGregor Insurance Brokers
Baxter Structures
Beament Green Management
Beckett Professional Corporation
Black & McDonald Limited
Carstar Automotive Canada
Casino Rama
Cassels Brock & Blackwell LLP
CAW TCA Canada
Central Ontario Building Trades
Collins Barrow Toronto Valuations Inc.
Coloplast Canada Corporation
De Rose Barristers & Solicitors
Diamond & Diamond Personal Injury
Lawyers
Economical Mutual Insurance Company
Financial Horizons Group
Foster, Townsend, Graham & Associates
LLP Lawyers
Freedman & Associates Inc. Marketing
Consultants
Function Ability Rehabilitation Services
Gazzola Paving Limited
George Weston Limited
Greystone Managed Investments Inc
Harrison Pensa LLP
Henderson Structured Settlements Inc.
Innovative Contents Solutions
Intact Financial Corporation
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 25
The view from Lubna’s orchard
In 2002 in the Middle East, Lubna was in a car crash and sustained a spinal cord injury.
She quickly found that others’ attitudes and expectations were not favourable after the
injury. So, she began planning to come to Toronto to live – searching for better
opportunities and a more fulfilling life. The first organization she contacted was SCI
Ontario. Together with her Regional Services Coordinator, she began to set goals. She
finally moved to Toronto in 2009. In planning, Lubna was able to secure accessible
accommodations and develop community supports such as appropriate childcare for
her young children and access to a family walk-in clinic.
When talking about seeking independence Lubna says, “You know what you can and
can’t achieve. Sometimes just a little support gets you to where you want to be. “
In September, 2013, Lubna attended the SCI Ontario Employment Services’ workshop
series on developing job skills. Working with an Employment Counsellor, and the team
of Job Developers, she worked towards developing her job searching skills, polishing
her résumé and developing, and working towards, her career goals. Lubna eventually
got her current administrative placement – with the Employment Services team! The
five month placement enables Lubna to branch out in new directions.
“I’m so happy to be associated with SCI Ontario. I expected to be working in finances,
but my disability has opened up things that I never knew about,” she says. “Where is it
going to take me next?” From the contributions Lubna has made to SCI Ontario, our
guess is somewhere blooming amazing!
2013-2014 Annual Report
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! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 26
International Association of Heat and
Frost Insulators
International Association of Iron Workers Local 721
International Brotherhood of Electrical
Workers L.U. 353
International Union of Elevator
Constructors - Local 50
International Union of Operating
Engineers Local 793
Investors Group Financial Services Inc.
Ipex Inc.
Judith Hull & Associates
Ken Philp Plumbing & Heating Ltd.
Labourers’ International Union of North
America, Local 837
Laurel Steel
Lerners LLP
LIUNA Ontario Provincial District Council
Gluckstein & Associates LLP
Manulife Financial
Mazin & Associates PC Barristers &
Solicitors
McCormick Canada Inc
McNally Gervan Lawyers
Miller Thomson LLP
Network Reporting & Mediation
New Gold Inc
Niagara Haldimand Building &
Construction Trades Council
Ontario Construction Secretariat
Ontario Medical Supply
Ontario Nurses` Association
Operating Engineers Employer Bargaining
Agency
26
Paul Davis Systems
Pentad Construction
Pepsi Cola Canada Limited
Perley-Robertson, Hill & McDougall LLP
PMA Brethour Realty Group
Power Stream Inc
Robert B. Somerville Co. Limited
Sheet Metal Workers International
Association Local 285
Shekter Dychtenberg LLP
Shoppers Drug Mart/Pharmaprix
Mr. Michael Sigsworth
Singer, Kwinter Barristers and Solicitors
Sydenham Auction & Appraisal Services
Inc.
The Alliance of Kirby Robinson Treslan and
Brian Barrie
The MBTW Group
Torkin Manes LLP
Trans Power Utility Contractors Inc
TransCanada PipeLines Limited
United Food & Commercial Workers
Universal Workers Union Local 183
Wallace Automotive
Wallace Smith LLP
Westhall Corporation
Winmar Franchise Corp
$500 - $999
ABC Recreation Ltd.
Aftercare Cremation & Burial Service
Al Joyce Plumbing & Mechanical
Ambler & Co. Inc.
Armtec Limited Partnership
Atlas Dewatering Corporation
Barrie Taxi Ltd
Bayshore Home Health
Beacon Utility Contractors Ltd
Bruce Wilson Landscaping Ltd
Catastrophic Injury Management Inc.
Cockburn Refrigeration
Davis Martindale Management Services
Disability Management Associates Inc
Doucet McBride LLP
Furfari Paving
Gaviller & Company LLP
General Dynamics - Canada
Hermanns Contracting Limited
Holcim Canada Inc
Human Care Canada Inc.
Invacare Canada LP
K. Knight Construction Ltd.
Laplante Baker Belcourt LLP
Larrek Investigation & Research
Le Noury Print Connexions Inc
LiUNA! Local 183
Lor-Don Limited
Mackesy Smye Lawyers
Medigas-Craig Sears
Motion Specialties - Centric Health
Corporation
Quinn Rehab Services Inc
Royal Bank of Canada, Owen Sound
Region Consultant Fund O.S.
Royal LePage
Savaria Vehicle Group
Taylor Leibow LLP
Terrafix Geosynthetics Inc.
The Toronto-Dominion Bank
Transcontinental Printing Inc.
UCC Group
Wolseley Canada
$250 - $499
Ryan Shropshire
Accessible Houses
ArbourCor Solutions
Artic Air Refrigeration
B.S.M. Accounting Services
Canada Care Medical
Davenport Kia of Orillia
Extreme Collision
G.H. Stewart Const. Inc.
Handi-House Ltd.
Hollister Limited
Investors Group
Loewen Prosthetic Services Ltd.
MAC Lang Orillia
McGill Transportation Inc
MEDIChair
Meridian Credit Union
Mid Ontario Disposal
Midas Orillia
Monto Reno Marina Ltd
Multicare Benefits Consulting Services
Novus Rehabilitation
OPPVA Chapter 18
Qualicare
Sage Solutions for Independent Living
SCI Supply Inc.
Solutions Rehabilitation & Consulting
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 27
Speedy Glass
Sprucedale Agromart Ltd
Sunrise Medical Canada Inc
Taxwise Inc.
Taylor Roofing
Therapeutic Mobility
Tierney Stauffer LLP
DONATIONS
In Honour Of
Behzad Atrzaden
Geoffrey & Danielle Barbosa
Edgar & Mary Featherstone
Gary Gunraj
Daniel Harvey & Jennifer Brewe
Ann Kennedy
Kevin Rogers
Mr. and Mrs. Sinclair
In Memory Of
Alan Ascah
Doug Bailey
Ettie Barnes
Peter Billings
Mary Boone
Annette Borland
Rob Brant
Rob Brock
Don Bushell
Randy Carson
Agnes Chmiel
Chol-Sang Cho
Heather Cumpson
Stanley Delaney
2013-2014 Annual Report
P Dubniak
Sam Farrar
Monique Faubert
Joseph Frost
Molly Gilmour
June Grieve
Ernest J. Hillard
David Hiscock
Robert Hook
Michael Kostecki
Bharesh Lal
Claire Lavergne
Judy Loberg
Christopher Scott MacKay
William Thomas Marsh
John Erie Arthur Martin
Gerald McHaffie
Andrew McPhee
Carole Ann Mitchell-Gilligan
Percy Mount
Jim Ovington
Donald Owen
William Powell
David Quaile
Richard William Samuel
Ricky SeeGobin
Norman Sim
Dan Tremblay
Jonathon Tully
Antonina Upenieks
Claire Upton
Martha Wagner
Angie Wentz
Ryan Williams
Jamie Leigh Woods
Bill Wright
Bala Zarnowiecki
Jerry Zeppieri
Estates
Estate of Robert Ralph Purvis
Estate of Joan Elizabeth Crocker
Estate of John Isbister
Estate of Percy Mount
Estate of Wilma Ella Rosetta Schaab
$75,000 - $100,000
Federated Health Charities Corporation
$25,000 - $49,999
Ontario Trillium Foundation
Orbixa Technologies Inc.
The Capital Hill Group Ottawa Inc
The John & Deborah Harris Family
Foundation
$10,000 - $24,999
Economical Mutual Insurance Company
Insurance Bureau of Canada
Iqaluit Curling Club
North West CCAC
Queen’s University
Swing Your Sticks For Charity
$5,000 - $9,999
Bell Canada Employee Giving Program
Henderson Structured Settlements Inc.
Hydro One Networks Inc.
Leslie Craig Brown Law Professional
Corporation
The Morris Law Group
The Sports Network
$1,000 - $4,999
*William K. Adair
Sherlynn Akitt
Carolyn Archibald
Joanne Boscheratto
Andre Boudreau
Richard Boxer
Heather Burnett
Blaine C. Dempster
Linda R. Dykeman
James Fireman
*Bernard Gluckstein
Peter M. Grande
Crystal Jackson
Lauren D. Jenkyns
John R. Kearns
Lucy Lee
Barbara Legate
Anthony Lisanti
Peter Mackey
*Lester Martin
Sandra Nymark
Wanda Opheim
Rebecca Pipes
Jack Warriner
27
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 28
Army Navy & Air Force Veterans - York
Unit 383
Associated Fundraising Group
International Ltd.
Aviva Canada Inc.
Canadian Foundation for Physically
Disabled Persons
Canadian Union of Public Employees
CUPE
City of Orillia
Civitan Carleton Place and District
Coldwater & District Curling Club and
Recreation Centre
Curling Quebec
Dreamcatcher Charitable Foundation
Foster, Townsend, Graham & Associates
LLP Lawyers
Harrison Pensa LLP
International Brotherhood of
Boilermakers, Local 128
Isabel Gil & Associates Inc.
Kinross Gold Corporation
Kiwanis Club Of Ottawa Inc
Lions Club of Leduc
Lions Club, Shawville
Martensville Curling Club
McLeish Orlando LLP
Midland Rotary Bingo
Miss Canada Globe Productions
North Waterloo Farmers Mutual Insurance
Company
Oatley, Vigmond Personal Injury Lawyers
LLP
Owen Sound Foodland - 1381428 Ontario
Limited
Paroisse Tres Ste-Trinite Rockland
28
Peterborough Pacers
Rehability Occupational Therapy Inc.
Rotary Club of Ottawa - Charity Fund
Royal Bank of Canada Foundation
Samuel, Son & Co. Limited
Singer, Kwinter Barristers and Solicitors
Steven Dionne Fundraising Organization
TD Smith
Team Gibson Curling
The Don & Shirley Green Family Charitable
Foundation
The John David and Signy Eaton
Foundation
The Michael Young Family Foundation
Thomson Rogers Barristers & Solicitors
Torkin Manes LLP
Toronto Professional Fire Fighters’
Association
United Way Toronto
University of Western Ontario
$500 - $999
Pamela Aldrich
Joanne Beaton
*Martha Binks
*Jackie Bloom
Diana Brown
Mike Carnegie
Sheila Casemore
Kevin Chasty
Christopher Collins
Catherine Craven
Richard Crenian
Ray G. Danniels
Dominic De Rose
Brad Duby
Bill Duck
Paula M. Gignac
Tamara Gordon
Hal Gould
Timothy M. Gould
Douglas Grant
Gary Gunraj
Murray Hogarth
*Heather Hollingshead
Jim P. Houghton
Cameron Jackson
Jacqueline Jeffrey
Kim Jeffrey
Spiro Karacorovski
Rona Kosansky
Jennifer Kyes
Mark Lamoureux
George Leon
Paul F. Little
Jim Mann
Mary Ann McColl
Patrick McDonough
Thomas McDonough
Susan McInnis
Sherry Middaugh
Cam A. Mingay
Robert Nigol
Ella Margaret M. Potton
Charles B. Savoie
Michael Shannon
Sheila B. Stahl
*Jeff Steckley
Andrew P. Suboch
Charles Tator
Tom Thomas
Russell Topp
Gregory Troilo
Peter Van Roon
Jim Waite
Tony Weldon
Shaun A. Westlake
David White
Russell Winkelaar
Yan Xu
Army Navy & Air Force Veterans In Canada
Barrhaven Lions Club Activities
Bridle Bash Foundation
Burn Tucker Lachaîne LLP
CHUM Charitable Foundation
Community Foundation Grey Bruce
Davidson de Laplante Insurance Brokers
Ltd
Focus Systems Inc
Freedom Motors
Greg Monforton & Partners Injury Lawyers
Guild Electric Charitable Foundation
Innisfil Lions Club
J. S. Cheng & Partners Inc.
John Noble Septic Services Inc
Lakeshore Rehabilitation Centre
Lakeshore Rehabilitation Centre
LAUNCH!
Le Phenix
London Professional Firefighters
Association
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 29
MacGregor & MacGregor Rehabilitation
Services Inc.
Manulife Financial Ltd
McKellar Structured Settlements Inc.
Northern Ontario Curling Association
Primus Canada
Royal Bank of Canada
Ross & McBride LLP Law Firm
Rotary Club of Whitby Sunrise
St. Jude Medical
Strategic Charitable Giving Foundation
TD Bank Group
The Adapt-Able Design Group
Thunder Bay Hydro
Wallace Smith LLP
Wawanesa
$250 - $499
*Peter Athanasopoulos
*David Baldwin
Sylvia Baliko
John Barry
Gilbert S. Bennett
Jenna Black
*Paul Britton
Anthony S. Burns
Thomas R. Cartmel
Sterling B. Chapman
Gary Connors
Carol De Barros
Andrea De Luca
Bob Dillman
Bruce Drewett
Rosemary Dunsmore
2013-2014 Annual Report
Carolina Duque
Joseph Faber
Bev Farrow
Mike G. Findlay
Jean Fisher
Kim Fountain
Minerva C. Gillespie
C. Warren Goldring
John P. Gonsalves
Brian Grant
Cindy Grant
Peter Guterres
Mary Hesser
Claire L Hopkins
*Susan Howatt
Myles Johnston
Todd Kaasten
Julia Karastojanov
Steve C. Kean
Ryan Kuruliak
Douglas Lawson
Ross Lyndon
Gillian Lynne-Davies
Barbara A. MacFarlane
Charles B. Main
Dave Malcolm
James Mays
A Elizabeth Mc Rae
Richard K McCallum
Rick L. Mcclenaghan
John A. Mcleish
Ken Mcnair
*Lynn A. Miñeque
Britt M. Mollerstedt
*Diane Morrell
*Percy Mount
Sarah Nevill
*Paul Peer
Leo Perrin
Marco Petrella
*Sally P. Powell
Leslie Quinlan
Pawan K. Ram
Fernando Resende
Donald Rivlin
*John Rizzo
Antony Ruddick
Beverly Rudolph
Michael Salerno
Tony Santoro
Gail Schmidt
*Kathleen Schneider
Mary Sheridan
Duncan Sinclair
Monita Singh
Rajinder Singh
Anne Sylvestre
Mathieu Tanguay
*Chiara Tassone
Valerie Thompson
Barbara Turnbull
Michael Vent
Patty Vickery
Jim Waters
Kevin White
Yuhua Xia
Audrey Yap
Charlotte E. Yates
*Barb M. Zufelt
Advanced Health Care Products G.P.
Alberta Ltd.
Beckett Professional Corporation
C.I. Promotions
Cohen Highley Lawyers LLP
Colautti Construction Ltd.
Disability Management Associates Inc
Georgian College
Golden Technologies of Canada
HSM LLP
In Trend Home Solutions
Johnson Inc Consulting
Kawartha Pine Ridge District School Board
Metal Fab
Millwright Regional Council of Ontario
NeuroGym Rehabilitation
Ottawa Business Interiors
Royal Canadian Legion - Collingwood
Branch
Royal Canadian Legion - Erin Branch
Russell Lions Lottery Fund
TELUS Community Affairs
The Rotary Club Of West Ottawa
United Association Local Union 67
United Way of Calgary and Area
Valhalla Inn
Wasaga Beach Lioness Club
Windsor Professional Firefighters Benefit
Fund
Yukon Curling Association
* Monthly Donor
29
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 30
Help Us Grow
DONATE
PARTICIPATE
SPONSOR
VOLUNTEER
When you donate to SCI Ontario you
help us reach and serve the people in
Ontario who haven’t yet had the chance
to benefit from our programs and
services. Our goal is to ensure that every
person in Ontario who needs our
services receives them. It’s so simple.
You can donate online at
www.sciontario.org/donate, sign up
for monthly giving, donate in honour or
in memory of family and friends, send a
cheque or make a Planned Gift. Call
1-877-422-1112.
Come to an event! Register in our
Wheelchair Relay Challenge, come to a
gala evening affair, join us for an
information session or sign up online for
a webinar. Showing up demonstrates
the importance of our community. We
couldn’t do what we do without your
support! Visit our website at
www.sciontario.org to find out what’s
on in your community.
For years we have had the pleasure of
developing unique and meaningful
relationships with our event and
program sponsors. Sponsors play a vital
role in enabling us to expand activities
and reach more people with spinal cord
injuries and other physical disabilities.
Sponsorships can be as involved as
aiding an entire program or as relaxed
as hosting an afternoon lunch and
learn. If you think your company would
like to further develop your relationship
with us, please contact: Resource
Development at 1-877-422-1112.
We rely on our volunteers! Volunteers
help us with office projects, running
events, writing in our publications and
with board-level leadership. Volunteers
might choose a role with a very specific
time frame or one that is ongoing. We
are privileged to have such dedicated
people who help us do what we do.
Their enthusiasm is contagious and
helps us re-focus our purpose.
We are so thankful for all they do! If
you are interested in volunteering with
us, email [email protected]
for more details.
30
e
LIKE US
There are virtually so many ways for you
to connect with us online. Just “like”
our FaceBook page, “join” our
FaceBook groups, “follow” us on Twitter
and LinkedIn and subscribe to E-Spoken
from our website. Find your community
and talk about issues, interests and
ideas!
Spinal Cord Injury Ontario – We’ve got your back. You’ve got your future!
! SCIO 2014 Annual Report 2014-06-19 2:31 PM Page 31
ONTARIO
Our Branches
Call, click or visit for more information
about our programs and services, and how
you can get involved: www.sciontario.org
14
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Designed by: gbc-design.com
1 Provincial Office and Toronto
520 Sutherland Drive
Toronto, ON M4G 3V9
Telephone: 416-422-5644
Fax:
416-422-5943
Toll Free: 1-877-422-1112
5 Kingston
P.O. Box 20105
Kingston, ON K7P 2T6
Telephone: 613-547-1391
Fax:
613-547-1393
Toll Free: 1-866-220-7539
2 West Office – Toronto
306–1120 Finch Avenue West
Toronto, ON M3J 3H7
Telephone: 416-241-1433
Fax:
416-241-2466
Toll Free: 1-866-318-9990
6 London
3–1111 Elias Street
London, ON N5W 5L1
Telephone: 519-433-2331
Fax:
519-433-3987
Toll Free: 1-866-433-9888
3 Barrie
111–80 Bradford Street
Barrie, ON L4N 6S7
Telephone: 705-726-4546
Fax:
705-726-5054
Toll Free: 1-800-870-5670
7 Mississauga/Halton
c/o SCI Ontario – Provincial Office
Telephone: 905-459-6965
Fax:
905-459-0283
Toll Free: 1-866-287-1689
12 Sault Ste. Marie
2–260 Elizabeth Street
Sault Ste. Marie, ON P6A 6J3
Telephone: 705-759-0333
Fax:
705-759-0335
Toll Free: 1-866-531-1513
8 Muskoka
PO Box 327
Kearney, ON P0A 1M0
Telephone: 705-636-5827
Fax:
705-636-7223
Toll Free: 1-877-803-5678
13 Sudbury
P.O. Box 22034
Sudbury, ON P3A 3T0
Telephone: 705-671-2444
Fax:
705-671-2446
Toll Free: 1-877-671-2444
9 Ottawa
104–720 Belfast Road
Ottawa, ON K1G0Z5
Telephone: 613-723-1033
Fax:
613-688-0373
Toll Free: 1-888-723-1033
14 Thunder Bay
1201 Jasper Drive, Suite B
Thunder Bay, ON P7B 6R2
Telephone: 807-344-3743
Fax:
807-344-9490
Toll Free: 1-866-344-4159
4 Hamilton
300 Wellington St. North
Regional Rehabilitation Centre, Rm B1-3
Hamilton, ON L8L 0A4
Phone:
905-383-0216
Fax:
905-383-5021
Toll Free: 1-877-262-3366
2013-2014 Annual Report
13
10 Peel/Dufferin
c/o SCI Ontario – Provincial Office
Telephone: 905-459-6965
Fax:
905-459-0283
Toll Free: 1-866-287-1689
11 Peterborough
P.O. Box 131
Warsaw, ON K0L 3A0
Telephone: 705-652-7496
Fax:
705-652-0786
Toll Free: 1-888-643-2507
9
8
3
11
5
17
10 2 1
7 Mississauga
15
4
6
16
15 Waterloo Wellington
P.O. Box 504
Port Burwell, ON N0J 1T0
Telephone: 519-893-1267
Fax:
519-893-2585
Toll Free: 1-888-893-1267
16 Windsor
Hotel Dieu Grace Hospital
Tafour Campus
1453 Prince Road
Windsor, ON N9C 3Z4
Telephone: 519-253-7272
Fax:
519-253-7279
Toll Free: 1- 877-253-7279
17 York Region
c/o SCI Ontario – Provincial Office
Telephone: 705-725-9203
Fax:
705-725-1359
Toll Free: 1-866-953-7357
31
! SCIO 2014 Annual Report 2014-06-19 2:32 PM Page 32
We’ve got your back.
You’ve got your future!
Call us at 1-877-422-1112
E-mail us at [email protected]
Find us on the web at www.sciontario.org
Like us on FaceBook at www.facebook.com/sciontario.org
Follow us on Twitter at @sci_ontario
Follow us on LinkedIn at linkedin.com/company/spinal-cord-injury-ontario
Donate online at www.sciontario.org/donate