Annual Report - Katy Trail Community Health

Sedalia
821 Westwood Drive
Sedalia, MO 65301
Warsaw
1330 Commercial Street
Warsaw, Missouri 65355
Versailles
112 N. State Highway 5
Versailles, MO 65084
Annual Report
Toll Free: 877-733-5824
www.katyhealth.org
President
Janet Canavese
Vice President
Mary Nell Strautman
Secretary
Donna Chapman
Treasurer
Hollis Hensley
Past President
Linda Messenger
Bill Beck
Scott Benbrook
Marie Payne Bowman
Rhonda Breitenbecher
Diana M. Burdick
Craig Coen
Leticia “Letty” Rodriquez
Angela Saran
Mission
Quality Care + Meaningful Partnerships = Healthy Communities
We extend our deepest appreciation to the individuals and businesses
who became our partners on the path to good health in 2012:
Aetna Health Care
BKD, LLC, Springfield
Carpet Plus, Sedalia
Centene Management Company LLC, St. Louis
David Parkhurst, Sedalia
Denta Quest: Donnell Cox, Boston
Diane Stewart, Hartsburg
Don and Cindy Weaver, Sedalia
Ed Kavanaugh, DDS Orthodontist, Sedalia
Employee Screening Services, LLC, Springfield
F. M. Kreisel, Sedalia
James and Dena Fleming, Sedalia
Joe Bennett DO & Associates, Inc, Sedalia
Kevin & Sue Borgmeyer, Sedalia
Lamm Tech, Sedalia
Marcum's Landscaping Stones, Sedalia
Mark & Pam Hirshberg, Sedalia
Mary Thaut, Knob Noster
Missouri Care, Columbia
Randal Hamric, MD, Springfield
Robert Rollings Architects LLC, Sedalia
Ron J. Ditzfeld, Sedalia
St. Paul’s Women of the ELCA, Cole Camp
Table of 5, Lisa Dover, Hughesville
US Bank, Sedalia
Williams Woody Nissan, Sedalia
HELLO TO OUR NEIGHBORS,
FRIENDS AND DONORS...
Our board of directors, staff, and volunteers are honored to present our 2013 Annual Report to our Community. For
over six years Katy Trail Community Health has enriched and helped sustain the lives of thousands of people in West
Central Missouri. We are extremely proud to continue our important work.
2012 was a year filled with continued strong growth and uncertainty in both state and federal healthcare policy.
The Patient Protection and Affordable Care Act (ACA) was largely upheld by the US Supreme Court, and healthcare
organizations throughout the country began the long and complex process of implementing the components of the
ACA. Katy Trail Community Health, and all Federally Qualified Health Centers throughout the country took the lead
in transforming our practices by adopting the Patient Centered Medical Home model of care. Katy Trail received
recognition in December 2011 for our Warsaw and Sedalia Sites, and we will seek recognition for our Versailles site in
2013.
Our dedicated staff of clinicians and support staff served almost 14,000 people at our three locations. This reflects a
19% increase over 2011. Our greatest growth happened at our Versailles location where in our first year of operations
we served almost 2,000 people. Our dental program grew dramatically as well with 6,522 people accessing oral health
services, almost 1,200 of whom received emergency dental services. As you will see in this report, KTCH employees
are changing lives. They are the unsung heroes of our organization.
In partnership with Pathways Community Health, Care Connection for Aging Services, the Warsaw Senior Center
and the entire Benton County Community, we initiated construction on Harbor Village, a 24,000 square foot space
dedicated to providing integrated primary care and wellness services. The financing for the project came through
a variety of sources including three grants from the Missouri Department of Economic Development Neighborhood
Assistance Program, the Health Resources and Service Administration Capital Development Grant, a loan from Third
National Bank in Sedalia, local fundraising, and “last mile” financing through the New Markets Tax Credit program.
Grand Opening is expected to occur in late summer 2013.
Our dental program will also expand in 2013, with the implementation of a school-based oral health program in the
regional school districts in Morgan, Henry, Johnson and Saline Counties.
These are challenging times, but we are prepared to continue with our commitment to our patients, our community
and our organization. Through an extensive strategic planning process, we have renewed our commitment to
providing high quality care and service. We are expanding and renovating our facilities, offering additional services to
our patients, and providing exceptional customer service.
All of us at Katy Trail Community Health are truly grateful for your continued interest and your support of our mission!
Janet Canavese, President
Katy Trail Community Health
Successes 2012
•
•
•
•
•
•
•
•
•
•
Initiated a partnership with UMKC School of Dentistry to provide community-based
clinical experiences to dental students.
Strengthened our ability to manage patient care by accessing patient discharge
summaries from both Bothwell Regional Health Center and Golden Valley Memorial
Healthcare.
Began offering psychiatry services at our Sedalia site through a partnership with
Pathways Community Health.
Implemented a direct admission process with Bothwell Regional Health Center.
We opened a dental clinic at the Morgan County R-1 and R-2 Schools in Stover and
Versailles.
Provided over $100,000 of dental services to adults in the region through our voucher
program.
Provided almost $1.4 million dollars of free or reduced cost medication to our patients.
Supported four employees who received their Health Information Technology
certification.
Supported two employees who received their certification in medical and dental coding.
Received a clean audit resulting in Katy Trail Community Health holding a low risk status.
1
Goal 1
Katy Trail patients are healthier. (Better Health)
Objective 1: By December 2015, Katy Trail will have demonstrated improvement in 75% of
17 clinical measures.
Measures: Clinical quality measures improved as reported quarterly to the board and
annually to funders and the community.
Hypertension Controlled
66%
Diabetes Controlled
41%
64%
40%
62%
39%
60%
38%
58%
37%
56%
36%
54%
35%
52%
34%
50%
Jul-12
Aug-12
Sep-12
KTCH
Oct-12
MPCA
Jul-12
Nov-12 Dec-12
Goal
Adult Tobacco CessaƟon Counseling
90%
80%
80%
70%
70%
60%
60%
50%
50%
40%
40%
30%
30%
20%
20%
10%
10%
0%
0%
Aug-12 Sep-12 Oct-12 Nov-12
Goal
KTCH
MPCA
Dec-12
Jul-12
Aug-12
Sep-12
KTCH
Oct-12
MPCA
Nov-12
Goal
Sedalia
“I think this is a great facility. You've helped my daughter and me a lot.
I think you all do a great job. You try your best to do anything you can for your
patients. Thank you for your kindness and care.”
2
Dec-12
Annual FasƟng Lipid ProĮle Documented
90%
Jul-12
Aug-12 Sep-12 Oct-12 Nov-12
Goal
KTCH
MPCA
Dec-12
Goal 2
Katy Trail is an organization of Service Excellence.
(Better Care)
Objective 1: By December 2015, Katy Trail
will have in place eight signed Memoranda of
Understanding (MOU) with local or regional
health care or social service providers. The
purpose of the MOUs is to support Katy Trail’s
goal of providing patient-centered care.
Measure: Number of MOUs signed.
Objective 2: By December 2014, Katy Trail will
PaƟent SaƟsfacƟon 2012
101%
100%
99%
98.0%
97%
96%
adopt the 2011 National Committee for Quality
Assurance standards for patient-centered
medical home.
Measure: Recognition letter received.
92%
will demonstrate improvement in 75% of the
stakeholder satisfaction tools.
98.0%
98%
95%
Objective 3: By December 2015, Katy Trail
100.0%
99.5%
95%
95%
95%
95%
Quarter 2
Quarter 3
Quarter 4
94%
93%
Quarter 1
Target
Katy Trail
Measures: Patient satisfaction, employee satisfaction and partner satisfaction.
Objective 4: Katy Trail will have established a patient-centered culture of
learning for 100% of stakeholders.
Measure: Number of employee and Board education sessions documented.
3
Goal 3
Katy Trail collaborates to create efficiencies and lower
costs. (Lower Cost)
Objective 1: By December 2015, Katy Trail will have experienced an annual 15% increase
in patient growth.
Measure: Uniform Data System (UDS) annual report of the number of patients served.
Objective 2: By January 2014, Katy Trail will prepare the organization for new value-based
reimbursement methodologies.
Measures: Clinical, financial and operational performance measures as outlined in Section
330 Grant clinical and financial measures.
Versailles
“The care at this clinic is extraordinary.
Everyone does a wonderful job with
making me feel at home.”
4
Warsaw
“Excellent care. Employees have great
communication skills with patients and
friendly! Thank you!”
Providers
Medical Team
Dental Team
Angelique Murphy, MD, Pediatrican
Chief Medial Officer
Nicole Medley, DDS
Chief Dental Officer
Mary DiMarsico, DO, Family Medicine
Staff Physician
Bethany Vandevender, DDS
Staff Dentist
Lisa McLain, LCSW
Behavioral Health Consultant
Ivette Turner, MD, Pediatrician
Staff Physician
Kyle Samples, DDS
Staff Dentist
Echezona Anunobi, MD
Psychiatrist
Jean Moore, APRN-FP
Family Nurse Practitioner, Warsaw
Kyle Shull, DDS
Staff Dentist
Mohhamad Choudhry, MD
Psychiatry
Nicole Delimont, APRN-FP
Family Nurse Practitioner, Versailles
Jessica Burdick, RDH
Staff Dental Hygienist
Dee Dee Gilmore, APRN-FP
Family Nurse Practitioner, Sedalia
Our Partners
Pettis, Benton and Morgan Counties
City of Sedalia
City of Warsaw
City of Versailles
Behavioral Health Team
John Braucher, LCSW
Behavioral Health Consultant
Dental
“Everything was excellent. The
friendliness of the staff is always
excellent and the care my children
receive at the dental clinic is
wonderful. Thank you so much for
always making the patient # 1.
I think Warsaw clinic staff does
a wonderful job and they are
always kind and helpful and they
are good with the little ones. They
are excited to have a dentist visit
instead of scared.”
5
Annual Report
Sedalia
821 Westwood Drive
Sedalia, MO 65301
660-826-1571
Versailles
112 N State Hwy 5
Versailles, MO 65084
Warsaw
1330 Commercial Street
Warsaw, MO 65355