survey results - Peoples State Bank
Transcription
survey results - Peoples State Bank
Did You Know? A piece of currency can be folded forward and back 4,000 times before it will tear. a publication of Peoples State Bank SURVEY RESULTS At Peoples, our goal is to deliver a high level of service that is consistent regardless of situation or circumstances. At the core of Peoples is an understanding and use of our knowledge, creativity and innovation to solve problems and provide solutions. Annually the Bank conducts a Customer Satisfaction Survey and we were again very pleased with the responses received and the overall number of customers that chose to take the survey. We value your feedback as it provides an opportunity to hear what we’re doing well and what you would like to see in the future. It also gives us a chance to remind customers of the services we offer. The survey did include a new question this year: “Did you know that Peoples offers investment planning services through Peoples Wealth Management division?” Response was positive but for those that are not aware of Peoples Wealth Management division, I personally invite you to contact Jeff Isaacson and Dan Augustine to learn more about the options available to you. They are knowledgeable and experienced financial consultants that have assisted many customers with their retirement needs. They are a convenient resource for financial and retirement planning, retirement plan rollovers, small business retirement plans, estate planning, life insurance, long-term care insurance and much more. Thank you for your continued business. peoplestalk Winter 2014 4.46 Overall Custom er Satisfaction Score Out of 5 OUR CUSTOMERS SAY IT BEST… “This is the best bank I’ve ever done business with. Everyone knows me by name and can’t do enough to make sure all my transactions are easy.” “The Minocqua branch is awesome! They know me and my family by a first name basis. Always friendly and professional!” “No matter which branch I visit, the people there are very nice and great to talk with. I would recommend anyone to bank at Peoples.” Peter Knitt President & CEO - Peoples State Bank HSA UPDATE Health Savings Accounts (HSA) are a tax favored consumer savings arrangement for individuals and families covered by High Deductible Health Plans (HDHP). A HSA allows for tax-deductible contributions and tax-free distributions for qualified medical expenses. Peoples continues to make having a HSA convenient with access to account information through Online Banking, automated telephone banking and mobile banking. 2014 maximum contribution limits are as follows: Single Coverage.....$3,300 Family Coverage....$6,550 Catch-up contributions of $1,000 for eligible individuals who are 55 plus are allowed. All HSA contributions received are considered current year unless we are notified in writing. Always see the Potential. news + notes REVERSE MORTGAGES AVAILABLE AT PEOPLES STATE BANK Are you 62 or older, own a home, and have equity available in your home? If you answered YES, then a Reverse Mortgage might be a smart move for you to consider. At Peoples, we are here to help you through all phases of your life including the years leading up to and including your retirement. Depending on your specific needs a Reverse Mortgage could: • Payoff your existing mortgage • Supplement your monthly income • Payoff outstanding debts • Provide a line of credit for your use when needed Using a Reverse Mortgage as part of your retirement plan can give more security and options when you need it the most. To get all the facts on Reverse Mortgages and how it would fit into your specific needs, simply call Peoples Reverse Mortgage Specialist, Terry Winchell, at 715.362.7800 ext 2620. Terry would be happy to meet with you at any of our locations and give you a free no obligation look at what a Reverse Mortgage could possibly do for you. Terry Winchell Reverse Mortgage Specialist UPCOMING EVENTS IN OUR COMMUNITIES “You can’t get too much winter in the winter.” – Robert Frost Adult Pond Hockey Tournament January 17- 19 at Sunnyvale Lake, Wausau FACT VS. FICTION We understand that it can be tricky navigating through the world of financial services. Everyone seems to have an opinion, and it can become difficult knowing what to believe. We’ve created this series, “Financial Fact vs. Fiction,” as a way to present and debunk some of the most popular financial myths. Fiction: I should base my retirement planning on the expectation that my income needs in retirement will be less than they are now. Fact: Some people do have lower income needs when they retire. They may downsize their residence, indulge in fewer luxuries, or otherwise spend less after they’ve stopped working. When you plan for your retirement, however, it makes sense to factor in assumptions like potentially higher inflation rates, increased medical expenses, or a desire for discretionary income beyond your basic needs. Working with a financial professional can help you ensure that your retirement dreams and income needs are aligned. If you would like to discuss how you should be investing, please contact Peoples Wealth Management to schedule an appointment with one of our experienced Financial Consultants. Find more Financial Facts vs. Fiction at www.peoplesinvest.com 3nd Annual Chilly Chili Challenge to Benefit NW Wildlife Center on Saturday, January 25 at the Minocqua Brewing Company, Minocqua Wausau Area Events presents Winter Fest on Saturday, February 8 at The 400 Block, Wausau Broomball Tournament on Boom Lake, Rhinelander, sponsored by The Rhinelander Area Chamber of Commerce along with the Rhinelander Soccer Club, February 8 Eagle River Klondike Days at the Northland Pines High School grounds, Eagle River, on March 1-2 Rhinelander Kiwanis Club presents Winter Escapes on Saturday, March 1 at the Northwoods Banquet Center, Rhinelander. For more information on these and many more winter events visit your local Chamber or Visitor Center website. 1905 W. Stewart Avenue - PO Box 1686 Wausau, WI 54402-1686 888.929.9902 The Financial Consultants of Peoples Wealth Management are Registered Representatives and Investment Adviser Representatives with/and offer securities and advisory services through Commonwealth Financial Network, member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered by Peoples Wealth Management are separate and unrelated to Commonwealth. Not FDIC Insured - No Bank Guarantee - May Lose Value - Not a Deposit Not Insured by any Federal Government Agency Want to promote your business in PeoplesTalk? Email us at [email protected] shoplocal Packer Events, LLC Packer Events connects celebrity athletes with businesses looking to generate publicity and create excitement about their products or services. We also work with charities and organizations who want to raise additional funds for their cause by having an athlete attend their function. Our professional athletes create memorable experiences and have participated in many events including autograph signings, golf outings, speaking engagements, fund raisers, store grand openings, corporate events, VIP meet-and-greets, tailgate parties, church picnics and trade shows. Costs vary depending on the athlete, type of event and your location. We have an athlete for every budget. No event is too big or too small. Current athletes include Ahman Green, Scott Tolzien, Frank Winters, Chris Jacke, Lynn Dickey, Johnnie Gray, Randy Wright, Bill Schroeder, Casey Rabach and Jimmy Gantner, among others. A complete list of event ideas and athletes are on our website www.PackerEvents.net. 109 Aspen Grove Lane Hours of Operation: Wausau, WI Available to discuss any event at any time 715.571.9629 via phone 715.571.9629 or email [email protected] Josh Wiesman and Bill Ferrario Owners YOU’RE LOOKING AT YOUR FINANCIAL LIFE IN A NEW WAY. Does your broker share your vision? Let an independent financial advisor help you craft a plan that puts your interests and objectives first. That’s an approach that makes sense in these—or any—market conditions. 1905 W Stewart Avenue Wausau WI 54401 715.842.2191 The Financial Consultants of Peoples Wealth Management are Registered Representatives and Investment Adviser Representatives with/and offer securities and advisory services through Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered by Peoples Wealth Management are separate and unrelated to Commonwealth. Dan Augustine - AIF® Financial Consultant Connie Higgins - AIF® Operations Manager Jeff Isaacson - AIF® Financial Consultant Looking for the latest news and upcoming events at Peoples? Follow us on Facebook. peoples in the community www.facebook.com/People sStateBank Team Peoples served another tasty roast at Beef-A-Rama in Minocqua on September 28. More than 500 customers and neighbors braved the wind and cold temperatures to take part in our 6th annual Rib Mountain Pumpkin Patch on October 26. A total of 406 lbs of food was gathered at the event to benefit the Marathon County Hunger Coalition. Salvation Army November 8. Bell Ringers, Women in Action Volunteers Help Make a Difference. WIA members served a free lunch on Thursday, November 14 at Texas Roadhouse in Rib Mountain. With the help of 100 volunteers the weeklong fundraiser served 1319 meals and raise $10,588.25 to support the Salvation Army’s Food Pantry. WILD RICE CASSEROLE 1 1 1 1 1 ½ 2 1 1 cup long grain white rice cup wild rice can cream of mushroom OR cream of celery soup package frozen broccoli small can pimento – more for color than taste, we have forgotten to add cup slivered almonds green peppers, chopped large onion stick of butter Cook white rice and wild rice separately. Saute green pepper and onion in butter. Cook the broccoli. Mix all ingredients together in a casserole dish. Cover and bake at 350 degrees for 30 minutes, remove the cover and bake an additional 15 minutes to brown. We double this recipe as it freezes well. My husband gets credit for this recipe. A co-worker of his had brought it for a potluck, he liked it so well he asked for the recipe. Submitted by: E mmy Lawrence Receptionist – Peoples State Bank 888.929.9902 | www.bankpeoples.com ← NEW WEBSITE ADDRESS investor site www.psbholdingsinc.com Member FDIC