2015 Branch Showcase
Transcription
2015 Branch Showcase
2015 Branch Showcase 2015 Branch Showcase Momentum is an integrated design-build firm located in Seattle and Pittsburgh. We provide facilities solutions that enable our partners to gain competitive advantage and attain higher levels of organizational performance. Our multi-disciplinary team takes a holistic approach to developing integrated solutions that are unique to your brand, your core values and your community. To learn more about Momentum, please visit http://www.momentumbuilds.com. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. Table of Contents 1 Red Canoe Credit Union 5 Golden Plains Credit Union 8 Fibre Federal Credit Union 11 HAPO Community Credit Union 14 NIH Federal Credit Union 16 Campus Federal Credit Union 18 3Rivers Federal Credit Union 20 Rocky Mountain Credit Union 22 Camino Federal Credit Union 26 Momentum's Services Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2012 Momentum. All rights reserved. What do you do when the Fortune 500 SEG that is your namesake revokes the use of their name after over 50 years and requires your credit union to disassociate itself in every way? Red Canoe Credit Union Longview, Washington 1 Award-Winning Branch Prototype Momentum quickly developed a branch prototype, brand strategy and translated the brand into a national award-winning branch prototype. Red Canoe Credit Union C The branch can accommodate growth for years to come. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 2 If you’re Red Canoe Credit Union, you engage the best credit union brand, strategy, and facilities team in the country to develop a new name, reinvent your brand, translate that brand into a national award-winning branch prototype, and build a regional strategy to continue your successful legacy of growth. 3 This prototype branch holds the service capacity of the last branch built and does it in only 2,800 square feet of space - a 48% reduction with no sacrifice by the members. Not only is this branch almost twice as efficient on a site half the size, but it includes adjacent lease space. 4 Golden Plains was growing and needed to know that a new facilities would accommodate their membership growth and longer-term space needs. Their goal was to gain greater efficiencies, improve member service, and enhance employee well-being. Golden Plains Credit Union Garden City, Kansas 5 HQ Branch Golden Plains Credit Union • A flagship branch embedded in the new 47,000 square foot headquarters on the first floor • Open design and member-friendly layout • Entry lobby to showcase the credit union's history, coffee station, online banking center, and a comfortable member waiting area C Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 6 The new flagship branch will meet Golden Plains' needs to serve increasing member growth 7 Fibre was looking for a long-term operations strategy that was based in community and sustainability. Member resources needed to be spent with great care to prove their dedication to the growth of the credit union, as well as their hometown, along with delivering high value to its membership. Fibre Federal Credit Union Longview, Washington 8 Branch Optimization Strategy Fibre Federal Credit Union The main branch was connected with a direct walkway to the headquarters, allowing operations staff to have “next door” access. Each branch's unique element was tied into a hyper-local neighborhood or town, reinforcing Fibre’s community-centered identity. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 9 The two new branches showcase the institution’s deep Columbia Gorge roots 10 HAPO Community Credit Union Richland, Washington 11 Branch Prototype HAPO Community Credit Union Each new location was developed using the HAPO branch prototype as a model, encouraging direct connection between members and employees through unique design touches like universal associates and transaction pods. C Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 12 13 NIH Federal Credit Union Rockville, Maryland 14 Branch Prototype NIH Federal Credit Union Over the last five years, NIHFCU has undergone several significant changes, including a charter change, a rebranding effort, and updated facilities. After the creation of the initial prototype, Momentum applied the new design, logo and retail merchandising to a 2,500 square foot cutting-edge prototype branch at 2200 Pennsylvania Avenue in Washington, D.C. C Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 15 Campus Federal Credit Union Baton Rouge, Louisiana 16 Merchandising Prototype Campus Federal Credit Union A merchandising prototype was developed in parallel with the branch prototype that could be leveraged across new and existing branches. Through strategic branch planning, Campus Federal was able to act quickly and have a tangible vision and consistent approach to branching by expanding to a total of seven locations in three cities. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 17 By partnering with Momentum, 3Rivers became the first credit union in the state of Indiana, and the first financial institution in Fort Wayne, to achieve LEED® certification for a financial facility. 3Rivers Federal Credit Union Fort Wayne, Indiana 18 Branch Prototype 3Rivers Federal Credit Union 3Rivers needed to increase market penetration and staff performance, so Momentum provided a prototype foundation for the branch business model. This transformational retail branch vision drove cultural change at the home office branch and most importantly, was easily translated to their other branch locations. Momentum worked closely with 3Rivers to develop a branch prototype and applied it to four additional branches. C Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 19 Rocky Mountain Credit Union Helena, Montana 20 Branch Prototype Rocky Mountain Credit Union Momentum developed a branch design that leveraged the credit union’s brand by using more modern merchandising elements to communicate their message and create a branch environments that engage members more effectively. All the while, Momentum ensured the core attributes of Rocky Mountain Credit Union’s brand remained consistent with its other branches. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 21 Momentum was tasked to create a branch prototype in 1,887 square feet of space which is significantly smaller than the traditional branch model. The location was perfect, but the size of the space was challenging, so operational functionality was essential. Camino Federal Credit Union Cerritos, California 22 Mini-Branch Retail Environment Camino Federal Credit Union Two teller pods were implemented with privacy panes between each space for ease-of-use. State-of-the-art technology was implemented, including an interactive kiosk, iPads for mobile use, and a print on demand station. C Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 23 Glass walls were implemented between all of the offices, in order to create the illusion of space, and core value messages were integrated throughout. 24 All of this translates to a branch space that utilizes a small footprint to create a positive member experience using a balance of technology, personalized service, and effective design. 25 Momentum's Solutions Visit the Momentum website at: http://www.momentumbuilds.com. Though a collaborative, proven, and transparent process, our team is focused on helping clients achieve their longterm objectives and realizing return on investment. We recognize that our clients' success is about much more than a single building and our team of professionals takes a holistic approach to developing integrated solutions: • Strategic Services • Operations Center Planning & Workspace Design • Total Investment Analysis • Retail Design & Merchandising • Design-Build How does Momentum guarantee success? Process. By leveraging a proven framework and industry best practices, C our team delivers consistent results. Momentum | 1520 4th Avenue Suite 300 Seattle, WA | 206 267 1900 [email protected] | Copyright ©2015 Momentum. All rights reserved. 26