ADFP 25 - Prelims (Psychological Operations)
Transcription
ADFP 25 - Prelims (Psychological Operations)
FOR OFFICIAL USE ONLY AUSTRALIAN DEFENCE FORCE PUBLICATION OPERATIONS SERIES ADFP 25 PSYCHOLOGICAL OPERATIONS The information given in this document is not to be communicated either directly or indirectly, to the media or to any person not authorised to receive it. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25, First Edition,1995 Sponsored by: Assistant Chief of the Defence Force (Operations) Headquarters Australian Defence Force Developed and Produced by: Commandant Australian Defence Force Warfare Centre Published by: Director Publishing Defence Centre - Canberra ª Commonwealth of Australia 1995 This work is copyright. No material is to be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose outside the course of Commonwealth employment, without the written permission of the publication sponsor. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 AUSTRALIAN DEFENCE FORCE PUBLICATION OPERATIONS SERIES PSYCHOLOGICAL OPERATIONS Australian Defence Force Publication 25 (ADFP 25) - Psychological Operations , is issued for use by the Australian Defence Force and is effective forthwith. A.L. BEAUMONT Admiral Chief of the Defence Force 24 April 1995 Headquarters Australian Defence Force Canberra ACT 2600 FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 iii AMENDMENT CERTIFICATE 1. Proposals for amendment of ADFPs are to be forwarded to: Commandant Australian Defence Force Warfare Centre RAAF Base WILLIAMTOWN NSW 2314 AUSTRALIA 2. An information copy of the proposed amendment is also to be forwarded to: Assistant Chief of the Defence Force (Operations) Headquarters Australian Defence Force Russell Offices (M- B - 42) CANBERRA ACT 2600 AUSTRALIA Amendment No. Date Effected Signature FOR OFFICIAL USE ONLY Date FOR OFFICIAL USE ONLY ADFP 25 v AUSTRALIAN DEFENCE FORCE PUBLICATIONS OPERATIONS SERIES STOCK NUMBER (NSN) ADFP 1 Doctrine 7610-66-139-0587 ADFP 2 Division of Responsibilities Within the Australian Defence Force 7610-66-139-3520 Supplement 1 International Interoperability Arrangements Handbook ADFP 3 Rules of Engagement 7610-66-135-2263 ADFP 4 Mobilisation Planning 7610-66-139-4137 ADFP 6 Operations 7610-66-139-4138 Supplement 1 Maritime Operations Supplement 2 Land Operations Supplement 3 Air Operations ADFP 9 Joint Planning Supplement 1 ANZUS Planning Manual (APM) Supplement 2 Australia’s Territorial Base Line ADFP 10 Communications 7610-66-139-4139 ADFP 11 Offensive Support 7610-66-139-4140 ADFP 12 Amphibious Operations 7610-66-139-4141 Supplement 1 Amphiluous Operations 7610-66-139-4141 ADFP 13 Air Defence and Airspace Control 7610-66-139-4142 ADFP 14 Air Transport 7610-66-139-4143 ADFP 15 Operations in an NBC Environment 7610-66-139-4144 ADFP 17 Joint Exercises and Training 7610-66-139-4145 Supplement 1 Umpiring Handbook ADFP 19 Intelligence 7610-66-139-4147 ADFP 20 Logistics 7610-66-139-4148 ADFP 21 Movements 7610-66-139-4149 ADFP 22 Sea Transport 7610-66-139-4150 ADFP 23 Strategic Strike Operations 7610-66-139-4151 ADFP 24 Electronic Warfare 7610-66-139-4152 ADFP 25 Psychological Operations 7610-66-139-4153 ADFP 29 Surveillance and Reconnaissance 7610-66-139-4154 ADFP 31 Beach Intelligence 7610-66-139-3519 ADFP 37 Law of Armed Conflict 7610-66-139-4155 Supplement 1 Commander’s Guide 7610-66-139-3518 FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 vi ADFP 39 Airborne Operations 7610-66-139-4156 ADFP 41 Defence Public Information Policy During Periods of Tension and Conflict 7610-66-133-6630 ADFP 43 Evacuation Operations 7610-66-139-4157 ADFP 45 Special Operations 7610-66-139-4158 ADFP 53 Health Support in Joint Operations 7610-66-139-3258 ADFP 56 Explosive Ordnance Disposal 7610-66-139-4159 JOPNO Joint Operations Notebook 7610-66-139-4162 TACAID Tactical Airborne Information Document STAFF DUTIES SERIES ADFP 101 Glossary ADFP 102 Service Writing ADFP 103 Abbreviations and Military Symbols FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 vii FOREWORD 1. The doctrinal and procedural aspects of psychological operations have been derived from established principles, experience and lessons learnt by allied nations during major exercises and actual operations. 2. A key consideration in the planning and execution of psychological operations, whether it be a component of a single Service, joint or combined operation, is that the principles remain unchanged. ADFP 25 - Psychological Operations is suitable for use at all levels of war and within all strata of command. 3. Responsibilities of national agencies and allusions to specific operations- related bodies serve as indicative bases for doctrinal development. psychological 4. Every opportunity should be taken by users of this publication to examine constructively its contents, applicability and currency. If deficiencies or errors are found, amendment action should be taken. Australian Defence Force Warfare Centre welcomes assistance to improve this publication. 5. ADFP 25 is not to be released to foreign countries without the written approval of ACOPS. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ix CONTENTS Cover Authorisation Page Amendment Certificate Australian Defence Force Publications Operations and Staff Duties Series Foreword Contents Acronyms and Abbreviations Glossary International Symbols Distribution List (back of publication) Page iii v vii ix-xii xiii xv xvii DL-1 Paragraph CHAPTER 1 INTRODUCTION PSYCHOLOGICAL OPERATIONS AN THE PRINCIPLES OF WAR Selection and Maintenance of the Aim Cooperation Concentration of Force Economy of Effort Security Offensive Action Surprise Flexibility Morale 108 109 110 111- 12 113 114 115 116 117 THE PRINCIPLES OF PSYCHOLOGICAL OPERATIONS Coordination Timeliness Credibility Intelligence Evaluation 118 119 120 121 122 CATEGORIES OF PSYCHOLOGICAL OPERATIONS Psychological Action Strategic Psychological Operations Operational Level Psychological Operations Tactical Psychological Operations Psychological Consolidation 124- 5 126 127 128 129 PSYCHOLOGICAL OPERATIONS AND OTHER SUPPORT PLANS Deception Public Relations and Public Information Operations Security Military Civic Action 130 131- 2 133 134- 6 DEFENCE AID TO THE CIVIL COMMUNITY AND DEFENCE FORCE AID TO THE CIVIL POWER Psychological Operations in Modern Conflict 138 Annex: A. Psychological Operations in the Gulf War FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 x CHAPTER 2 THE ELEMENTS AND TECHNIQUES OF PSYCHOLOGICAL OPERATIONS Psychology Behavioural Research Principles 203- 4 205 BEHAVIOUR IN ACTION The Individual Individual Needs Physical and Psychological Conditions Behaviour and Attitude Modification Degrees of Attitude Change Needs and Behaviour 206 207 208 209 210 211- 12 THE IMPACT OF THE GROUP In-groups and Out- groups Group Leadership Mass Action 213- 7 215 216 217 COMMUNICATION Techniques Evaluation 218- 23 220- 1 222- 3 Annexes: CHAPTER 3 A. Hierarchy of Needs B. Techniques RESPONSIBILITIES Australian Defence Force Command Centre Operations Staff Psychological Operations Staff Relationship with Other Staff Communications Staff Psychologists Intelligence Staff 301 302 303 304 305 306- 7 308 NATIONAL LEVEL Policy Determination 309- 10 STRATEGIC LEVEL Defence Intelligence Organisation 315- 18 OPERATIONAL LEVEL General Intelligence Support Principles Tasks Joint Psychological Operations Staff Responsibilities Staff Relationships Maritime Headquarters Land Headquarters Air Headquarters Headquarters 1 Division Headquarters Northern Command 319 320- 2 323 324 325 326 327 328 329 330 331 FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 xi Chapter 3 (Contd) COMBINED OPERATIONS General Special Considerations Command and Control 332- 4 335- 6 337- 8 SINGLE SERVICE RESPONSIBILITIES Army RAN RAAF 339 340 341 Annex: A. CHAPTER 4 Determination and Implementation of Psychological Operations Policy THE PSYCHOLOGICAL OPERATIONS PROCESS INITIAL RESEARCH AND INTELLIGENCE Direction 405 COLLECTION TARGET ANALYSIS FORMULATION OF THE PSYCHOLOGICAL OPERATIONS PLAN IMPLEMENTATION Production and Dissemination Evaluation 411- 12 413 Annexes: CHAPTER 5 A. The Psychological Operations Process B. Psychological Operations Media STAFFING PROCESS Introduction The Commander’s Concept Intial Research and Intelligence Basic Psychological Operations Study Psychological Operations Estimate Associated Intelligence Collection Planning Monitoring Effectiveness Target Analysis Analysis of the Audience The Psychological Operations Plan and Orders or Instructions Annexes: A. Suggested Format of a Basic Psychological Operations Study B. Suggested Format and Contents of a Psychological Operations Estimate C. Example of a Psychological Operations Annex to an Operation Order FOR OFFICIAL USE ONLY 501 502- 3 504 505- 6 507- 8 509 510 511 512 513 FOR OFFICIAL USE ONLY ADFP 25 xii CHAPTER 6 COUNTERACTION National Level Requirements Counter-psychological Operations Estimate Threat Analysis The Products of Analysis Analysis of the Source Analysis of the Content Audience Analysis Media Assessment Analysis of the Effect Targets of Enemy Psychological Operations Military Forces Individual Training Civilians Counteraction Selection 601- 3 604 605- 6 607 608 609- 10 611- 12 613 614 615 616 617 618 619- 21 EXECUTION OF COUNTERACTION Techniques Restrictive Measures 623 624 FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 xiii ACRONYMS AND ABBREVIATIONS ACAUST ACOPS ADF ADFCC AHQ AO Air Commander Australia Assistant Chief of the Defence Force (Operations) Australian Defence Force Australian Defence Force Command Centre Air Headquarters area of operations CDF C2W CJFA CNS COMNORCOM Chief of the Defence Force command and control warfare Commander Joint Forces Australia Chief of Naval Staff Commander Northern Command DCAS DGPI DIO DJOPS Deputy Chief of the Air Staff Director General of Public Information Defence Intelligence Organisation Director Joint Operations Staff HQADF HQNORCOM Headquarters Australian Defence Force Headquarters Northern Command JFC joint force commander LCAUST LHQ Land Commander Australia Land Headquarters Australia MCAUST MHQ Maritime Commander Australia Maritime Headquarters Australia NORCOM Northern Command PM&C Department of Prime Minister and Cabinet RAAF RISTA Royal Australian Air Force reconnaissance, intelligence, surveillance and target acquisition SPCG Strategic Policy Coordination Group FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 xv GLOSSARY concept of operations A clear and concise statement of the line of action chosen by a commander in order to accomplish the mission. counter-action Efforts to negate, neutralise, diminish the effect of, or gain information from foreign psychological operations. directive a. b. c. A military communication in which policy is established or a specific action is ordered. A plan issued with a view to putting it into effect when so directed, or in the event that a stated contingency arises. Broadly speaking, any communication which initiates or governs action, conduct or procedure. information In intelligence usage, unprocessed data of every description which may be used in the production of intelligence. intelligence The product resulting from processing information concerning foreign nations, hostile or potentially hostile forces or elements or areas of actual or potential operations. The term is also applied to the activity which results in the product and to the organisations engaged in such activity. joint Connotes activities, operations, organisations, etc in which elements of more than one Service of the same nation participate. (When all Services are not involved, the participating Services shall be identified, eg Joint Navy- Army.) joint force A general term applied to a force which is composed of significant elements of the Army, Navy and Air Force or two or more of these Services operating under a single commander who is in turn directly responsible to CDF. military civic action The use of preponderantly indigenous military forces on projects useful to the local population at all levels in such fields as education, training, public works, agriculture, transportation, communications, health, sanitation and others contributing to economic and social development, which would also serve to improve the standing of the military forces with the population. observer mission A group of military and/or civilian personnel with supporting elements established by a United Nations Mandate to supervise and/or to observe and report on the observance of a truce or other agreement. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 xvi peacekeeping An operation involving military personnel, without powers of enforcement, to help restore and maintain peace in an area of conflict with the consent of all parties. propaganda Any information, ideas, doctrine or special appeals disseminated to influence the opinion, emotions, attitudes or behaviour of any specified group in order to benefit the sponsor either directly or indirectly. psychological action The use of psychological media and supporting activities in peace and war designed to reduce the potential or actual enemy’s prestige and influence in potentially hostile or neutral countries and to increase friendly influence and attitudes in these countries. psychological consolidation Planned psychological activities in peace and war directed at the civilian population located in areas under friendly control in order to achieve a desired behaviour which supports the military objectives and the operational freedom of the supported commanders. psychological operations Planned psychological activities in peace and war directed to enemy, friendly and neutral audiences in order to influence attitudes and behaviour affecting the achievement of political and military objectives. They include strategic psychological activities, consolidation psychological operations and battlefield psychological activities. public information Information which is released or published for the primary purpose of keeping the public fully informed, thereby gaining their understanding and support. source In intelligence usage, a person from whom or thing from which information can be obtained. target audience An individual or group selected for influence or attack by means of psychological operations. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 1 INTRODUCTION 101. Psychological operations are joint operations which are planned activities in peace and war directed to enemy, friendly and neutral audiences in order to influence attitudes and behaviour affecting the achievement of political and military objectives. The objective of ADF psychological operations is to cause enemy, friendly and neutral personnel to act favourably toward Australia and its allies. 102. The psychological profile of a country’s population is an important element of national power. When political or economic competition between nations develops into military conflict, all elements of national power may need to be applied to achieve a successful resolution. The psychological dimensions of a conflict could be as important to conflict resolution as the physical dimensions. 103. The effects of psychological pressure can assist in securing national objectives. Coordinated social, political, economic and military action should be applied in a controlled and coordinated manner to maximise the effectiveness of national policy. 104. Effective psychological operations can increase the destructive power of forces and reduce the need to apply combat force; they are therefore a force multiplier that can reduce casualties. The effectiveness of psychological operations is derived from being a component of a well-designed operation; they are not a replacement for combat power but may be employed when the use of combat force is inappropriate. Psychological operations can be either cohesive (directed at friendly or neutral target audiences) or divisive (directed at enemy audiences). 105. Psychological operations are a component of command and control warfare (C 2W) and have the potential to damage an enemy’s command and control system by lowering morale, instilling fear and breeding distrust. They may be directed toward enemy command and control systems, when divisive themes are employed, or may be directed to protect friendly force command and control systems, when cohesive themes are pursued. 106. Psychological operations are applicable throughout the continuum of conflict and permit well-prepared nations to reinforce themes, which may be conceived and even covertly pursued in times of peace, with follow-on programs implemented during times of heightened tension or hostilities. The application of psychological operations should be assessed against target audience vulnerability in terms of susceptibility, accessibility and viability. Failure to evaluate the target audience may render any plan unworkable. PSYCHOLOGICAL OPERATIONS AND THE PRINCIPLES OF WAR 107. The principles of war guide the planning and conduct of all operations by the ADF. While the weight given to a particular principle depends on the circumstances, psychological factors affect each of the principles of war. Selection and Maintenance of the Aim 108. Psychological operations may support national and military objectives. In peace they may focus on economic or political objectives; in time of war they will generally focus on hostile military activities, the enemy and allied force vulnerabilities. Psychological operations should always support themes designed to achieve the aim of operations. Cooperation 109. All elements of military power should cooperate to ensure delivery of a consistent psychological message. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1-2 Concentration of Force 110. Psychological operations are part of the effort to concentrate all available force against the enemy. While the products of psychological operations are widely dispersed, their efforts concentrate on the aim of inducing a behavioural change in a target audience. Themes and effort should be consistent if maximum effect and credibility of psychological operations are to be maintained. Economy of Effort 111. Psychological operations can act as a force multiplier by: a. contributing to C2W, in concert with operations security, deception, electronic warfare and destruction; b. overcoming audiences; c. providing reassurance and guidance to isolated or disorganised friendly target audiences; and d. sustaining target audience morale in friendly military forces. censorship, illiteracy and interrupted communications with target 112. Psychological operations can increase the cumulative effect of successful combat operations if they are correctly integrated into the campaign plan. The end result of these operations is lower enemy morale than would have been achieved by the application of combat force alone. Psychological operations can simultaneously reinforce desirable behaviour in neutral or friendly audiences using complementary themes. Security 113. Psychological operations support provided to a deception plan enhances the overall security of the campaign plan. Psychological operations units and staff must abide by security procedures set in place by the supported formation, otherwise longer term operational plans may be jeopardised. Psychological operations staff routinely develop awareness programs for supported units to reduce individual susceptibility to hostile propaganda and contribute to operations security. Offensive Action 114. When applying psychological operations friendly forces take the battle to the enemy and attempt to influence enemy behaviour on the battlefield to the advantage of the ADF. Surprise 115. The element of surprise can dislocate a force’s expectation of events and impose a state of mental confusion within that force. Surprise and the consequent psychological effect favours the force seizing the initiative. Psychological operations support to a deception plan can enhance surprise by giving credence to feints and ruses. Flexibility 116. The preparation of uncomplicated plans and clear, concise orders enhances the flexibility of an operation. Psychological operations staff must be prepared to modify their themes in the light of unfavourable evaluation and changing strategic or operational circumstances. Morale 117. Psychological operations can bolster friendly force morale while decreasing that of the enemy. Themes directed at enemy forces should be complemented by psychological themes aimed at friendly military audiences which emphasise the ascendancy of those forces and their cause over the enemy. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1-3 THE PRINCIPLES OF PSYCHOLOGICAL OPERATIONS Coordination 118. Coordination of events ensures that psychological operations are coordinated with the focus, timing and intensity of operations. Compromise may be required in some circumstances, eg operational security concerns might outweigh the perceived benefit of psychological operations that rely on the release of information detailing aspects of a commander’s future intentions. Timeliness 119. Psychological operations activities must respond to rapidly changing strategic or operational circumstances. Responsive and effective psychological operations activity maximises the psychological impact of enemy defeats or setbacks and can help to minimise the impact of setbacks to our own forces. Credibility 120. The temptation to distort situations to maximise their effect must be avoided. Deceitful ploys can usually be identified by an enemy, and almost invariably by our own forces, and will destroy credibility and detract from friendly force activities. Intelligence 121. Modification of a target audience’s behaviour requires a detailed understanding of their religious, cultural, economic, political, historical and current operational influences. Relevant and timely intelligence is of fundamental importance to the initial design and subsequent modification of psychological operations. Psychological operations staff should receive constant and accurate feedback on the results of psychological operations activities, including those themes and measures being absorbed, ignored or countered by the enemy. This information can be obtained through interrogation of prisoners of war and other intelligence sources. Evaluation 122. The effectiveness of psychological operations messages and themes must be verified by evaluation. This is achieved through pre-testing material using an audience, which preferably includes members of the target audience, and where possible, timely and periodic evaluation to assess the effectiveness of the delivered product. CATEGORIES OF PSYCHOLOGICAL OPERATIONS 123. Psychological operations may be categorised as: a. psychological action, b. strategic psychological operations, c. operational psychological operations, d. tactical psychological operations, or e. psychological consolidation. It should be noted that the categories of psychological operations can be complementary and occur simultaneously. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1-4 Psychological Action 124. When international relations deteriorate and hostilities may occur between groups, activities may be initiated by these groups as a means of demonstrating strength to potential enemies or strong support for actual or potential allies. Such activities, planned to reduce an enemy’s prestige and influence while at the same time increasing friendly influence and attitudes in potentially hostile or neutral countries, are referred to as psychological action. 125. Most peacetime activities conducted by the ADF with regional powers are designed to build trust and promote regional ties by encompassing aspects of diplomacy, marketing and defence cooperation. These activities are designed to reduce the potential for conflict and while they are not a deliberate attempt to conduct psychological action, they may have an inadvertent psychological impact. Examples of such activities are: a. combined exercises, b. port calls and goodwill visits, c. exchange and liaison postings, d. consultations, e. public information activities, f. maintenance and demonstration of a technologically superior force structure, and g. maintenance of highly trained and well organised armed forces. Strategic Psychological Operations 126. These are actions which pursue long term, mainly political objectives and are designed to undermine a potential or actual enemy’s will to fight. Strategic psychological operations can be directed against an enemy’s leadership (the dominant political group, government and its executive agencies), towards the population as a whole or particular elements of the population. Objectives will be determined by Government in consultation with Defence and other national agencies and may be applied as a means of conflict prevention or deterrence. Objectives may be designed to: a. exploit audience setbacks, b. weaken an audience’s faith in their ultimate chance of victory, c. cast doubt on the legitimacy of aims, d. foment distrust in leadership, e. develop resistance to governmental ideologies within the population, f. create resistance and disaffection within specific audiences, and g. encourage resistance movements within enemy occupied areas. Operational Level Psychological Operations 127. This level of operation is designed to bring psychological pressure to bear on enemy forces and civilians in areas where operations are planned or conducted. Objectives will be developed by the operational level commander and should conform to strategic guidelines. Psychological operations at the operational level aim to lower enemy morale and facilitate the successful prosecution of operations within a theatre or area of operations. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1-5 Tactical Psychological Operations 128. These actions bring psychological pressure to bear on enemy forces and civilians in support of tactical military ground, air or sea operations. Tactical psychological operations may be constrained by lack of staff and planning time. There may not be time to develop carefully orchestrated and coordinated psychological operations for endorsement at the highest level as it may reduce the effectiveness of activities planned and conducted at the tactical level. Psychological Consolidation 129. Actions designed to foster the establishment or maintenance of order and security and gain the support of a population in an area of operations, to advance political and military objectives, are referred to as psychological consolidation. Military civic action is part of the consolidation undertaken to improve the standing of military forces by contributing to the economic and social development of a population. The judgment and conduct of troops dealing with the civil populace will be fundamental to achieving the desired level of cooperation from the population. PSYCHOLOGICAL OPERATIONS AND OTHER SUPPORT PLANS Deception 130. Psychological operations should be used to support deception plans by contributing to conditioning the enemy to the deception scenario. Coordination of psychological operations and deception plans must be effected at all levels by operations staff. Public Relations and Public Information 131. Maintenance of national strategic effort will be assisted by securing domestic support for ADF operations and activities. The media is a major factor in influencing public perceptions. Maintenance of favourable relations and coordination with media will help to maintain consistency among public relations, public information and psychological operations. All published information will be accessible to the enemy, therefore, coordination and careful scrutiny of information must be undertaken before it is released for publication. 132. A requirement will exist to ensure continuity between public information plans aimed at local, national and international audiences. The use of centrally controlled mechanisms that mirror arrangements used for dissemination of public information is essential to ensure full exploitation of resources available within media organisations in a way that is secure and consistent. Information exposed to or provided to the media must not contradict psychological operations products and themes. Operations Security 133. Formulation and implementation of a psychological operations plan should reflect operations security requirements. If the real aim of the psychological operation is obvious to the enemy then other operations planning may be compromised. Military Civic Action 134. Military civic action encompasses use of elements of military forces on projects such as education, training, public works, agriculture, transportation, communications, health and sanitation designed to assist a civilian community. Noting that military civic action may often take place in the absence of a psychological operations dimension, the principles of conducting military civic action are that: a. it may be an element of the psychological operations plan, b. policy must be decided at the highest level, FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1-6 c. consultation and agreement with the local authorities must occur in the formulation of plans, d. maximum participation by the local population must be encouraged, and e. maintenance of projects should be within the capacity of the local population. 135. While military civic action is of particular importance for operations outside mainland Australia and its territories, it can also assist in countering enemy propaganda within Australia particularly when used to support and maintain local infrastructure. 136. Military civic action may also be undertaken in cooperation with philanthropic organisations and, in overseas deployments, the ADF might operate in support of accredited non-Government organisations such as the International Committee of the Red Cross. Any ADF operations in support of such philanthropic or non-Government organisations should not compromise the protected or neutral status of those organisations. Responsibility for the coordination of military civic action with psychological consolidation rests with the operations staff. DEFENCE AID TO THE CIVIL COMMUNITY AND DEFENCE FORCE AID TO THE CIVIL POWER 137. The skills required in psychological operations may be applicable in peacetime in support of defence aid to the civil community and defence force aid to the civil power. Appropriately trained and equipped personnel can perform various tasks such as the broadcast of messages detailing the location of health support services or feeding points in areas of natural disaster or messages designed to maintain or restore public confidence in the civil authorities. Psychological Operations in Modern Conflict 138. Psychological operations have occurred in all major conflicts in which Australian military forces have been involved. An analysis of psychological operations during the Gulf War is at Annex A. Annex: A. Psychological Operations in the Gulf War FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX A TO CHAPTER 1 PSYCHOLOGICAL OPERATIONS IN THE GULF WAR COALITION PSYCHOLOGICAL OPERATIONS 1. The objectives of Coalition forces psychological operations during the Gulf War were to: a. gain acceptance and support for Coalition operations; b. encourage Iraqi disaffection, alienation, defection and loss of confidence; c. create doubt in Iraqi leadership; d. encourage non-cooperation and resistance; e. strengthen confidence and determination of friendly states to resist aggression; and f. improve the deterrent value of Coalition forces. Products Used 2. of: In supporting their objectives, Coalition psychological operations forces made extensive use a. leaflets, b. radio broadcasts, and c. loudspeaker operations. The Use of Leaflets 3. Leaflets were the most commonly used product, with some 29 million disseminated in the Kuwait area of operations. Leaflets were delivered from a variety of platforms including C - 130, A-6, F - 16 and B - 52 aircraft and artillery projectiles. 4. The initial themes of leaflets were peace and brotherhood. Increasing the intensity of the psychological operations message as events evolved, leaflet themes changed to an emphasis on the United Nations deadline. After the deadline passed and Operation DESERT STORM began, themes emphasising the abandonment of equipment and desertion were used. Leaflets were also used which informed specific Iraqi units that they were going to be bombed. A number of B-52 strikes were thus advertised. Feedback from Iraqi prisoners of war validated the success of these operations. Radio Broadcasts 5. `Voice of the Gulf’ was the Coalition’s radio network. From 19 January it broadcast from a variety of ground-based and airborne transmitters, 18 hours a day for 40 days. Radio scripts were prepared daily and provided news, countered Iraqi propaganda and disinformation and encouraged Iraqi defection and surrender. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1A-2 Loudspeaker Operations 6. Loudspeaker teams were used effectively throughout the theatre, with each manoeuvre brigade making extensive use of attached loudspeaker teams. Surrender messages were prepared by cross cultural teams in Arabic and were broadcast in both Kuwait and Iraq. 7. The messages complemented those delivered by leaflets. Iraqi soldiers were encouraged to surrender, were warned of impending air attacks and were told they would be treated humanely and fairly. Many captured Iraqi soldiers mentioned hearing the broadcasts and had surrendered to the Coalition forces because they feared further bombing. Psychological Operations and Deception 8. As a result of the coordinated use of leaflets indicating likely Marine amphibious operations and the use of airborne troops by Coalition forces, significant Iraqi combat power was spread piecemeal in an attempt to cover threats which were never planned to materialise. Numerous Iraqi divisions were deployed on the coastal approach to Iraq to await a Marine landing which did not eventuate and engineer battalions were tasked to emplace anti-airborne stakes in likely drop zones throughout the desert. Validation of Psychological Operations 9. Operational analysis indicates that 99 per cent of Iraqi prisoners of war interviewed had seen leaflets and 70 per cent stated that the leaflets influenced their decision to defect or surrender. Surrendering and defecting soldiers invariably had leaflets in their possession, despite Iraqi Army standing orders that anyone in possession of a leaflet would be executed forthwith. 10. Interrogation of prisoners of war indicated that 80 per cent had heard `Voice of the Gulf´. The broadcasts were considered nearly as credible as those of the British Broadcasting Corporation and more credible than their own government`s radio broadcasts. The threat to Iraqi troop morale from `Voice of the Gulf´ was considered so serious that Iraqi commanders outlawed possession of transistor radios by their soldiers. The fact that quantities of the radios were recovered from Iraqi prisoners of war indicates that the premium placed on accurate advice of the progress of the war by Iraqi soldiers was high. Disobedience of higher authority by possession of the radios provides positive evaluation of this particular psychological operations product. 11. Loudspeaker operations were successful in persuading and instructing thousands of Iraqi troops how to surrender. In one case an Iraqi battalion surrendered to a helicopter when the loudspeaker team broadcast that `death from above was imminent´. Coalition psychological operations were effective to the extent that the Iraqis organised squads whose function was to hunt and execute deserting, defecting and surrendering Iraqi soldiers. IRAQI PSYCHOLOGICAL OPERATIONS Cultural Misappreciation 12. The Iraqis did not appreciate their audience. The Iraqis destroyed their credibility when they broadcast stories to Coalition troops which were offensive by nature of their moral imputations and which illustrated a minimal understanding of Western society. Control of the Media 13. Saddam Hussein held absolute control over his own media. In seeking to repeat, deliberately or incidentally, the success of the North Vietnamese psychological operations campaign by driving a wedge between Coalition forces and the media, Hussein orchestrated what Peter Arnett of Cable News Network observed in his reports from Iraq. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 1A-3 Psychological Operations Success 14. Hussein used extensive psychological operations, including the application of combat power in support of psychological operations. An example is the use of SCUD missiles, an inaccurate vehicle of little threat to manoeuvre units when carrying a conventional payload. His use of these missiles against Israel occasioned the redeployment of a significant number of theatre ground based air defence assets to Israel and Saudi Arabia. The US public’s fear of high casualties and subsequent redeployment of air defence assets proved that this campaign was a limited strategic success for Iraq. 15. Strategically, however, Saddam failed because he did not draw Israel into the conflict. This aspect of his psychological operations campaign was directed against the Muslim member nations of the Coalition. Participation with Israel in a war against a nation of fellow Muslims would create enormous pressures within the Coalition. This situation would have greatly improved Saddam’s chances of victory, given that the withdrawal from the Coalition of even one wavering member was likely to occasion similar action from fellow Muslim member nations. Psychological Operations Failure 16. Saddam failed to appreciate the horror with which Western nations viewed the threatened employment of weapons of mass destruction. His threats to use such weapons served to harden the resolve of both Coalition troops and world opinion. The use of captured Coalition pilots to read obviously prepared ’atrocity statements’, regardless of their apparent physical appearance, also served to alienate Saddam and the Iraqis from world opinion. 17. Saddam’s credibility was eroded, in the longer term, by the ’Baby Milk Factory’ episode. Some European peacemakers accepted the story at face value and retransmitted the Iraqi reports as factual. In the shorter term, this represented success for Saddam; ultimately the implausibility of the factory sign, hurriedly manufactured in English for the benefit of Western audiences, was appreciated. Iraqi credibility was damaged and was not restored by the time of the ceasefire. CONCLUSION 18. The extensive use of psychological operations by opposing sides in the Gulf War is evidence of the continuing and growing relevance of psychological operations to conflict. The success each side achieved in psychological operations reflects the extent to which the principles of psychological operations were adhered to, particularly coordination, credibility and evaluation. 19. The Coalition’s psychological operations campaign was well-orchestrated. The credibility of the campaign was maintained to the end, partly due to the Coalition’s ability to demonstrate the consequences of not abiding by surrender requirements contained in leaflets and broadcasts. The target analysis conducted by the Coalition was essentially accurate. 20. The Iraqi psychological operations campaign, while not without success, was dogged by relatively poor target analysis and lacked credibility in the eyes of the less susceptible, non-Muslim member nations of the Coalition. This flaw left the Iraqi psychological operations susceptible to Coalition counter-action. In addition, the continuing high morale of Coalition forces militated against the effectiveness of Iraqi psychological operations. Source: 1. Conduct of the Gulf War: Final Report to Congress , April 1992 FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 2 THE ELEMENTS AND TECHNIQUES OF PSYCHOLOGICAL OPERATIONS 201. Psychological operations are designed to maintain or change human behaviour to contribute to national or allied objectives. To achieve this objective, psychological operations should be based on a sound knowledge of individuals and groups to which they may belong. 202. The study, prediction and control of human behaviour is based on a number of scientific disciplines including psychology, sociology and anthropology. Research findings, concepts and procedures from these disciplines will facilitate planning, product development and the evaluation of psychological operations. Psychology 203. Psychology has been defined as ’the scientific study of behaviour and mental processes’. This reflects psychology’s concern with an objective study of observable behaviour. It also recognises the importance of understanding mental processes that cannot be directly observed but which must be inferred from behavioural research. 204. A person’s actions can be explained from several different points of view as many differing approaches to psychology are possible. These approaches are not mutually exclusive; rather, they tend to focus on different aspects of complex behaviours. Most psychologists take an eclectic viewpoint, using a combination of several approaches in explaining psychological phenomena. The three major approaches relevant to psychological operations are as follows: a. All forms of behaviour by a person can be observed and measured using scientific principles. The behavioural approach studies what factors elicit behavioural change, and the rewards and punishments that maintain or modify these changes. b. The cognitive approach argues that people are not passive receivers of messages; rather, the mind actively processes information and transforms it into new forms and categories. Cognition refers to the mental processes of perception, memory and information processing whereby a person acquires knowledge, solves problems and plans for the future. c. The phenomological approach focuses on a person’s subjective experience and tends to reject the notion that behaviour is primarily controlled by unconscious impulses or by external stimuli. Rather, people are the builders of their own lives because they can make choices and set goals to enhance their personal growth. Behavioural Research Principles 205. Correct use of research methodologies will maximise the effectiveness of psychological operations. Thorough research and understanding of psychological operations and their impact will promote more predictable effects and allow more impact from these operations to be incorporated into the commander’s design for battle. The application of social science principles is often instrumental in the development of effective products and actions for psychological operations. Similarly, the use of research methodologies are an essential element of the evaluation process for these operations. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2-2 BEHAVIOUR IN ACTION The Individual 206. Organisations consist of a number of individuals. To achieve the aim, psychological operations must be designed to effect either modification to or reinforcement of the attitude of individuals. Attitude has been defined as ’an enduring system of judgments, emotions and action tendencies which predispose an individual to behave in certain ways to achieve particular objectives or goals’. Attitudes are derived from one or more of the following elements: a. An individual’s knowledge, perceptions and beliefs about him self are organised into an internally consistent system, a cognitive consistency which the individual will subconsciously strive to maintain. As a result many cognitive attitudes are stable and new information which is contradictory tends to be rejected. Evidence which only marginally alters accepted beliefs is more likely to be accepted. Accordingly, psychological operations which seek to modify peripheral viewpoints have a far greater chance of success than those directed at core attitudes. b. Emotions are states of psychological arousal, socially acquired and reinforced responses which generate attitudes. Emotional responses act as safety valves to permit the expression of feelings. This process may be exploited by offering alternative outlets for expression which promise similar or greater relief to an audience. c. Action tendencies are the behaviour patterns acquired in the course of a person’s life which take the form of standard responses to key situations, objects and propositions. Psychological operations can successfully redirect action tendencies, providing that the redirection is consistent with the emotional and cognitive attitudes of the audience. Individual Needs 207. In addition to the attitudes adopted by an individual, he/she is also driven by the need to meet purely individual needs. These range from simple physical requirements such as food, water and shelter to complex psychological demands such as recognition and self-esteem. These needs are important to psychological operations as they are identifiable and the target audience can be reminded of them. At the same time, the target audience can be presented with solutions for satisfying those needs in a manner consistent with the interests of the initiator’s objectives. Physical and Psychological Conditions 208. External stimuli which bear directly on an individual’s value system or physical wellbeing are of particular significance to psychological operations where target audiences are exposed to unfamiliar or extreme situations. The impact of these situations can often produce temporary emotional and behavioural responses which override pre-existing attitudes. These mood fluctuations can be exploited by psychological operations and the preparation of friendly forces to withstand psychological operations attack must seek to minimise these impacts. Behaviour and Attitude Modification 209. Social acclimatisation, spontaneous information gathering and instinctive needs are essentially unplanned attitude forming processes. Psychological operations products aimed at behaviour and, ultimately, attitude modification should: a. introduce, at the cognitive level, new information designed to modify the individual’s view of his world; b. where it is evident that the audience has been obliged to repress strongly held feelings, provide an apparently legitimate means of expression; FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2-3 c. use key communicators (persons of established or perceived influence and prestige) to influence an audience to embrace attitudes or behaviour patterns previously considered inappropriate; and d. identify and highlight an unsatisfied audience need coupled with the offer of a solution which will support the psychological operation’s aim. In this instance the audience will tend to justify its acceptance of the course of behaviour as a product of necessity. Degrees of Attitude Change 210. The extent of attitudinal change through psychological operations or other actions will fall into one of the following categories: a. Compliance is the simplest and least enduring form of change. It results from a conscious decision by the target audience to accede to the demands of the propagandist in response to threats or inducements. It is unlikely to survive the removal of the threat or inducement and represents only a temporary and pragmatic change of behaviour, with little if any change in attitude. b. Identification is a more reliable form of attitude change and comes from the identification of an audience with the opinions of a particular individual or group. Behaviour emulation is intrinsic to identification and the change is more enduring than compliance. The duration of identification is dependent on continuing adherence to the propagandist’s theme. c. Internalisation occurs when the target audience accepts as its own the attitudes of the propagandist. The new attitudes may become as firmly entrenched as previously held views. Internalisation can occur only when the proposed attitudes are compatible with existing target audience values. Needs and Behaviour 211. Maslow’s theory of hierarchical needs (1970) illustrates how one major psychological theory has been utilised in developing potential psychological operations products. It must be noted that Maslow’s theory is not definitive; rather, it serves as a medium within which to discuss human behaviour theory. The theory states that in addition to attitudes adopted in the course of the learning process or by social acclimatisation, the individual is driven by the desire to satisfy purely individual needs. These range from the simple requirements of the body to complex psychological demands and can be represented as a hierarchy, with the most fundamental and primitive needs at one end of the scale and the most complex and abstract at the other. This is represented at Annex A. 212. The theory of motivation suggests that the individual is constantly striving to progress through the scale of satisfaction. As soon as one need has been satisfied, attention and effort switches to the attainment of the next goal. Society or the individual can alter the relative positions of elements within the hierarchy but the bottom level is almost universal in application. The importance of this theory to psychological operations is the link established between need, behaviour and satisfaction. If a need can be recognised and the target audience constantly reminded of it, then the audience is highly likely to accept a proferred solution. THE IMPACT OF THE GROUP 213. The behaviour and attitudes of a target audience are the product of those influences which affect individuals. Characteristics of the organisation and behaviour of groups apply to groups of any size. The characteristics of groups must be understood in order to appreciate their influence on the conduct of psychological operations. A highly motivated and well led group, bound by an accepted set of norms and values, is bound by exceptionally strong forces. Within the group an individual’s performance or behaviour is influenced by a number of dynamic and interactive systems and processes such as groups, leaders, organisations and environment. This interplay of influences on individual performance is depicted at figure 1. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2-4 Figure 1 - Influences on Individual Performance 214. Group dynamics, particularly in smaller groups, are influenced by such factors as spatial proximity, the capacity for intimate communication, the provision of paternal protectiveness by authority figures and the gratification of certain personality needs. An example of gratification is the presumed aura of self-sufficiency stemming from membership of a military organisation. Psychological operations must encompass potential target audiences within the categories of `leader’, `group’, `organisation’ and `individuals’. This will ensure that intended target audiences are considered within a dynamic relational system. In-groups and Out-groups 215. Membership of any particular group often implies rejection of one or more alternative groups. Psychologically, this rejection must be continually reinforced in the minds of the membership. This is achieved by identifying the chosen association as an `in-group´ deserving of support and allegiance. Implicitly, members of `out-groups´ are treated with caution or even hostility. The resultant polarisation can be exploited by psychological operations by either exacerbating the current distinctions or by providing support to only one group at the expense of others. Group Leadership 216. Internal leadership must be analysed by the psychological operations staff, with special effort dedicated to the identification of those individuals who most influence group attitudes and policies, some of whom may not appear in the context of a hierarchical (military) organisation. These individuals will be prime targets as their removal from a position of influence leaves a void which can be exploited by psychological operations. Communications within groups should also be analysed in order to target those points into which psychological operations messages can be most readily inserted for wide and influential distribution. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2-5 Mass Action 217. Societal groups are targeted by psychological operations staff as part of long-term action to change the balance of opinion within a society. Where a quick reaction is required, it is possible to provoke a group into taking mass action in the form of demonstrations or riots. The possible short-term benefits of such a course may be offset by a number of disadvantages: unpredictability of group behaviour, bringing discredit upon the group arguments in the eyes of the uncommitted and the provocation of a counteraction by the authorities upon a group which may not survive such a reaction. COMMUNICATION 218. Psychological operations are effected through some means of communication, with the aim of conveying the required message to the target audience. The message, designed to accomplish a specific objective through an identified target audience vulnerability, is transmitted via the selected media to the target audience. 219. Messages should be simple, unambiguous and designed to reflect the language and symbols of the target audience. An inappropriately presented message is likely to lose its meaning or reflect an unintended nuance. Once the message has been received the target audience must be kept under scrutiny to determine its effect. Techniques 220. Successful communications in psychological operations stem from the use of proven techniques. Information on such techniques is at Annex B. 221. In order to be successful, propaganda should be: a. based on information which is, to the audience, credible truth; b. presented in a form which will attract and excite the audience; c. designed to exploit psychological or physiological needs; and d. suggestive of a course of action which seems to provide an effective method of satisfying those needs. Evaluation 222. Testing products, both before and after dissemination, is an essential part of the psychological operations process. A number of sampling techniques and statistical methods from the social sciences could be incorporated into the process as ongoing procedures to facilitate the evaluation process and allow modification as required. 223. Many other areas of the social sciences such as cross-cultural studies, consumer psychology, political behaviour and religious behaviour provide information relevant to the development of psychological operations products and themes. Annexes: A. Hierarchy of Needs B. Techniques FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX A TO CHAPTER 2 HIERARCHY OF NEEDS Level Components Physiological Homeostatic Safety Examples Instinctive drives Primitive sensations Body maintenance - eating, drinking Reproduction Taste Security Stability Freedom from fear and anxiety Self-defence Government Law and order Financial security Belongingness Group membership Friendship Love Children Home or community Esteem Self-respect Success Self-actualisation Fulfilment of potential Full use of faculties and talents Cognition Thirst for knowledge Education Access to news Aesthetics Art and beauty Artistic expression FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX B TO CHAPTER 2 TECHNIQUES 1. Communication difficulties can be avoided when dealing with differing cultural traditions if the following aspects are considered: a. psychological operations staff must be fully briefed on the target audience, including the society to which the target audience belongs; b. propaganda should be pre-tested on a representative audience prior to its release; and c. the campaign must be monitored and apparent errors rectified. The Target Audience 2. Each audience must be examined by a section of the psychological operations staff who concentrate on one ethno linguistic group. Specific target audience groups are analysed to identify their vulnerability and susceptibility and a prototype of each group is developed against which draft materials are evaluated. The Themes 3. This represents the final link in propaganda development as it relates the audience’s needs to psychological operations objectives. Theme selection is based upon the psychological operations estimate and a compromise between the aims of psychological operations and audience susceptibilities. The following three themes are considered to have wide applicability: a. Members of the target audience are encouraged to identify with a group holding the ’right’ attitudes and values (in-group); all other groups (out-groups) are characterised as deserving of rejection. b. The outcome of events is suggested to be inevitable. The audience is encouraged to modify its behaviour to best accommodate future circumstances. c. The policies of current or potential leaders are represented as being legitimate and acceptable to group interests. The Means 4. In presenting the message to the target audience it is imperative that the broadest possible range of delivery means is considered. Means of delivery belong to one or more of the following categories: a. psychological action (see chapter 1), b. civil military action (see chapter 1), and c. propaganda (see chapter 6). FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2B-2 The Nature of Propaganda 5. Propaganda is the deliberate distribution of a message by any means of communication that advances the friendly cause or harms an enemy’s intentions. It consists of information, ideas or special appeals disseminated to influence the opinions, emotions, attitudes or behaviour of any specified group to benefit the sponsor either directly or indirectly. Propaganda is classified in the following manner: a. black propaganda purports to originate from a source other than the true source, b. grey propaganda does not specifically identify any source, and c. white propaganda is disseminated and acknowledged by the sponsor or an accredited agency. 6. Propaganda is most likely to be effective when based on information which appears to the target audience as credible and does not attack their core beliefs, when developed with an accurate knowledge of the receptivity of the target audience or presented in a cultural form that will attract the interest of the target audience. Truth and Credibility 7. A truthful and credible reputation must be established and maintained with the target audience. Credibility is the product of the audience’s reaction to the sponsor’s message in the light of personal knowledge and experience. If factual information is used that contradicts the audience’s entire body of understanding and beliefs, it is unlikely that the information will be received as credible. Gaining Audience Attention 8. If influence is to be exerted over an audience their attention must be gained and held. Useful techniques to gain audience attention include the use of novel, dramatic or repetitive (but varied) messages. Techniques 9. Consideration of the attitude of the target audience and psychological operations objective will assist in deciding the style of argument used to present the message. Techniques available for message presentation include the following: a. Glittering generalities, traditional and nostalgic appeals capitalise on the audience’s core attitudes. They seek to identify the message with cherished values such as freedom or popular cultural or historical images. b. Character assassination and guilt by association (the smear campaign) are direct attacks on the character, credibility and motives of public figures, institutions or philosophies. Attacks on core beliefs should be avoided. c. Simplification and card-stacking relies on the presentation of material which supports the theme and the calculated exclusion of material which does not support the theme. d. The employment of humour is dependent upon an intimate and current knowledge of the cultural values of the target audience. e. Testimonial endorsement of the message is provided by prestigious and influential communicators. f. Credibility is gained if information emanates from sources at target audience level and is phrased in the vernacular of that audience. This is particularly relevant in societies with marked class differentiation. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 2B-3 Rumour 10. A rumour is an item of information, truthful or otherwise, which is communicated to an audience and spreads spontaneously. To be acceptable it must be unconnected to its sponsor. Audience receptivity will be heightened by a shortage of timely and credible information and the existence of a real and immediate interest or concern about the chosen subject matter. While a useful psychological operations weapon, the use of rumour is subject to the following dangers: a. Progressive mutation may occur after release. A message is subject to the vagaries of human memory when retold; it may become distorted to the extent that it provides no benefit to the sponsor. b. Attribution should be avoided. If a rumour is traced back to its originator, the credibility of the information source will be seriously damaged. c. Unintended effects may ensue; a rumour may generate an unintended effect on the target audience or spread to an unintended audience, including neutral or friendly forces. d. Rumours may linger indefinitely; at some future time they may embarrass the sponsor. Key Symbols 11. These are a simple and effective means of transmitting an idea or emotion, particularly to an illiterate audience. They may be visual (Christian cross or red cross), audible (slogans, catchphrases or music) or behavioural (Hitler salute or handshaking). FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 3 RESPONSIBILITIES Australian Defence Force Command Centre 301. The ADFCC is the facility through which CDF commands, directs and controls ADF operations. Accordingly, CDF is responsible for overall direction of psychological operations in accordance with national objectives. Psychological operations support to the ADFCC is provided by DJOPS. Operations Staff 302. Psychological operations are an operations staff function which relies upon effective involvement of all staff branches for successful planning, conduct and supporting activities. Operations staff are responsible for executing the psychological operations plan in concert with the operation. They are also responsible for adjusting psychological operations plans due to changing circumstances and for their coordination with phases of the operation. The senior operations officer at all levels of command is responsible for the execution and modification of the psychological operations plan. Psychological Operations Staff 303. Responsibilities of psychological operations staff are: a. preparation of psychological operations estimates and development of resultant collection plans; b. advice to commanders on the psychological operations implications of military operations and activities; c. preparation and implementation of psychological operations plans; d. evaluation of the effect of hostile propaganda on friendly forces; and e. advice on counter-propaganda methods. f. The above responsibilities are assumed by operations staff when psychological operations staff are not raised. Relationship with Other Staff 304. Psychological operations staff should develop a close working relationship with other branches within the headquarters. In particular, they should keep abreast of current operations and responses to psychological operations collection requirements. Close relations should also be maintained with public relations staff to ensure that public information activities support the psychological operations plan. Communications Staff 305. Access to secure communications at superior and subordinate echelons of command, lateral headquarters and psychological operations agencies is vital to the timely dissemination of psychological operations products at all levels. Communications branch staff at all levels provide the necessary communications support. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-2 Psychologists 306. Specialists in the field of clinical psychology, whether Service officers or civilian experts, provide a valuable contribution to psychological operations. At the tactical level, in particular, the psychologist is a flexible vehicle of scientific knowledge and skills and can provide much needed input to the design and conduct of psychological operations. Psychologists are well placed to conduct job analyses for specialist psychological operations staff and to construct and administer appropriate selection measures for such staff. 307. An understanding of the way people behave and communicate and the factors which influence behaviour is essential to the conduct of effective psychological operations. Trained psychologists can contribute to the preparation and conduct of training in these areas. Psychological validation procedures may be incorporated into psychological operations as a means of monitoring and evaluating the impact of psychological operations products. Intelligence Staff 308. Intelligence staff responsibilities relating to psychological operations are: a. advice to commanders on related intelligence collection priorities; b. tasking, or staffing requests for sources and agencies for the collection of information and intelligence relating to current and future psychological operations; c. processing and dissemination of related intelligence; and d. provision of related intelligence support to superior and subordinate elements and other agencies as required. NATIONAL LEVEL Policy Determination 309. National psychological operations policy is conceived as an extension of peacetime diplomatic and security policies that Government pursues to fulfil national strategy. As the world becomes more interconnected by common economic activity and growth of global information transfer, influence by persuasion will be continuous. At the strategic level, psychological operations focus on achieving national exposure of agreed themes via appropriate media. CDF is responsible for the overall direction of psychological operations in accordance with national objectives established by Cabinet. To this end, activities which support psychological operations objectives would normally be coordinated at all levels of Government, up to that of the Department of the Prime Minister and Cabinet (PM&C). The process of determining and implementing national psychological operations policy is illustrated at Annex A. 310. The effort of civilian agencies with psychological operations responsibilities should be coordinated during operations with military staffs. Such coordination is effected through the Strategic Policy Coordination Group (SPCG). This responsibility may be delegated to a similar group at assistant secretary level. SPCG composition and planning responsibilities are covered in ADFP 9 - Joint Planning. STRATEGIC LEVEL 311. At the strategic level psychological operations are the responsibility of ACOPS and are implemented through Director Joint Operations (DJOPS) by the Staff Officer Grade Two Counter Intelligence (SO2 CI). During operational planning there should be close liaison and coordination between ADF Command Centre (ADFCC), DIO (through the ADF Intelligence Centre), joint commands and the single Services. Early and close liaison is vital to facilitate effective and timely psychological operations support to the headquarters controlling the operation. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-3 312. DJOPS has responsibility for the central direction and coordination of all ADF psychological operations processes, including: 313. a. providing psychological operations staff advice to HQADF policy formulation processes and contingency planning, b. advising on development of ADF capabilities for the passage and processing of psychological operations data, and c. advising on single Service psychological operations issues. DJOPS is also responsible for policy guidance and the effective management of: a. identification of strategic psychological operations requirements, b. strategic psychological operations estimate preparation, c. psychological operations staff tasking, d. psychological operations evaluation, and e. implementation of counter-action within ADF establishments in the Australian support area. 314. While established to fulfil the psychological operations requirements of their particular commander, psychological operations elements remain under the technical control of DJOPS, who is empowered to ensure that ADF psychological operations are coordinated and conform to national policy. Defence Intelligence Organisation 315. DIO has responsibility to monitor Australia’s strategic environment and provide the Minister, the Department and the ADF with timely warning of changes, particularly in respect of adverse psychological operations, security and defence-related situations or developments in the Asia/Pacific region. DIO’s psychological operations functions are to: a. provide high quality information, such as the psychological operations capabilities of other nations, and analytical support; b. ensure that joint commanders have ready access to psychological operations data and assessments relevant to their functions; c. maintain close relationships with other Australian and allied psychological operations agencies and to establish links with other foreign agencies; and d. provide the Office of National Assessments (ONA) and other Government departments and instrumentalities with related information and assessments. 316. DIO and ONA provide strategic level support, including assessments of potential target audiences in the operational area. These assessments provide judgments on the broad international environment relevant to the formulation of psychological operations policy. Psychological operations capabilities and intentions of foreign powers whether they be hostile, neutral or friendly towards Australia are reflected in these estimates, as are broad political, economic and technological considerations. 317. Although DIO provides specific strategic assessments to satisfy the requirements of the Department of Defence and the ADF, some elements may be devolved to the joint commands. Within Australia, the production of estimates, basic intelligence collection and the planning and execution of psychological actions directed at friendly forces and the local population may be allocated to joint commanders, Commander Joint Forces Australia (if appointed) or a joint force commander. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-4 318. In overseas deployments the commander of the deployed headquarters may be given responsibility for the operational level psychological operations estimate, using details provided by DIO and any other available sources. DIO consults ONA and ADF psychological operations elements, as appropriate, in the preparation of its estimates. OPERATIONAL LEVEL General 319. The application of national psychological operations objectives at the operational level and complementary psychological operations objectives designed to support the aim of the commander, is effected as follows: a. Specialist staff are responsible for the implementation of policy, planning and the organisation of training. In times of large scale commitment of forces, it is likely that specialist staff will be augmented by the use of attached personnel with expertise in matters relevant to the prosecution of psychological operations. This includes the use of single Service psychologists and external consultants from such fields as the behavioural sciences, the media and the commercial advertising industry. b. Specialist introductory training of nominated appointments at formation headquarters enables these staff to: (1) advise the commander on psychological operations policy, (2) advise the commander on the psychological implications of military operations and activities, (3) evaluate the impression made by hostile propaganda on friendly forces and advise on propaganda methods, (4) identify the intelligence required to support the planning and conduct of psychological operations, and (5) assist the intelligence staff in identifying suitable sources of the information from which this intelligence can be derived. Intelligence Support 320. Effective psychological operations are dependent on timely, continuous, accurate and detailed intelligence. A thorough knowledge and understanding of potential target audiences is essential if psychological operations are to be effective. Continuing research into the social and physical geography of potential areas of operations, infrastructure and enemy armed forces is required to support psychological operations. 321. At the strategic level, DIO is responsible for this research. At the operational level, both at HQJFA (if raised) and at joint force headquarters (JFHQ), the joint intelligence centre would undertake specific support to psychological operations planning. 322. Psychological operations support to joint operations comprises all personnel, equipment and resources involved in the production and dissemination of psychological operations in support of the operational commander. Support includes the staffs, agencies and resources in the joint commands and any other JFHQ established. Inadvertent psychological impact may attend ADF participation in such activities as short warning conflict, peacekeeping, disaster relief, humanitarian assistance and offshore contingencies. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-5 Principles 323. The principles which guide psychological operations at the tactical level (see paragraphs 118 - 22) are evident at the operational level. However, the increased complexity of operational level warfare necessitates consideration of the additional principles of: a. development of a unified campaign supportive of national policy and the operational commander’s concept of operations, b. interoperability and mutual support between all elements of the psychological operations system, and c. employment of automated data processing capabilities to support joint psychological operations. Tasks 324. Joint psychological operations tasks include: a. collecting, producing and disseminating data necessary for the planning and execution of operational missions; b. advising JC on psychological operations priorities; c. providing psychological operations support to subordinate elements of the joint force; and d. undertaking psychological operations missions and tasks assigned by higher command. Joint Psychological Operations Staff Responsibilities 325. Responsibilities common to the joint psychological operations staffs include: a. identification of related intelligence requirements; b. maintenance of relevant databases; c. coordination with other commands for the ready flow of relevant information; d. system development and psychological operations training; e. representation at relevant international exchanges and within Service-to-Service links; and f. representation in ADF dissemination processes. psychological operations planning, production and Staff Relationships 326. To be effective, the joint psychological operations staff must be an integral part of the operations branch. In addition, the majority of agencies on which the psychological operations staff rely for information, product dissemination and monitoring is often tasked by other elements within a joint headquarters. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-6 Maritime Headquarters 327. Psychological operations is the responsibility of the Chief Staff Officer Command, Control, Communications and Intelligence, who is responsible to Maritime Commander Australia (MCAUST) for: a. developing, coordinating and implementing maritime psychological operations policy; and b. managing all maritime psychological operations assets. Chief Staff Officer Command, Control, Communications and Intelligence also provides psychological operations policy advice to Chief of Naval Staff (CNS). Land Headquarters 328. Psychological operations support to nominated JFHQ is the responsibility of Colonel (Operations). This is implemented through Intelligence Branch, which provides psychological operations support to Land Commander Australia (LCAUST) for the conduct of land operations. Branch tasks are dependent upon the nature of Army support to, or involvement in, ADF operations. The responsibility to maintain accurate psychological operations databases is an ongoing one, as is the need to disseminate relevant products to higher and lateral headquarters and to formations commanded by LCAUST. Specific tasks include: a. formulating psychological operations requirements for the planning and direction of joint and combined operations; b. developing operational level psychological operations products, eg psychological operations supporting plans to Australian Joint Service Plans; c. providing direct, relevant and timely psychological operations support to Land Command elements and the command structure of the ADF, including operational level psychological operations estimates; d. liaison with HQADF (via the ADF Intelligence Centre), Maritime Headquarters (MHQ), Air Headquarters (AHQ), deployable joint force headquarters, Headquarters Northern (HQNORCOM), subordinate psychological operations staffs and units and other agencies on psychological operations matters; e. providing advice and assessments to LCAUST on the psychological operations threat to ADF personnel deployed on peacekeeping and defence cooperation tasks; f. coordinating the collection of psychological operations related intelligence in Land Headquarters (LHQ)-led joint and combined operations; and g. exploitation of captured personnel in the monitoring of psychological operations programs with the staff of other LHQ branches. Air Headquarters 329. Responsibility for support to psychological operations rests with Chief of Operations and is implemented through the Senior Operations Officer. AHQ Air Intelligence Centre is responsible, in coordination with DIO, for the collection, analysis and direct dissemination of intelligence to operational elements of the RAAF. This includes advice on psychological operations counter-action. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-7 Headquarters 1 Division 330. Within HQ 1 Div, psychological operations are the responsibility of Staff Officer Grade One (SO1) (Operations). In formulating psychological operations support requirements and planning psychological operations, CJFA/LJC may draw upon basic psychological operations studies produced by 1 Reconnaissance Intelligence Surveillance and Target Acquisition Unit (1 RISTA), a unit of 1 Division which includes psychological operations specialist staff. Headquarters Northern Command 331. Control and coordination of psychological operations resources are the responsibility of the Commander Northern Command (COMNORCOM), through Staff Officer Grade One (SO1) Joint Operations. SO1 Joint Operations is assisted in the design and monitoring of psychological operations by the Joint Intelligence Centre (JIC), whose tasks include: a. preparation of psychological operations estimates for operations within the Northern Command area of operations; b. participation in planning joint psychological operations intelligence collection; c. reviewing and updating the HQNORCOM basic psychological operations intelligence requirements; d. liaison with DIO, JIC, subordinate psychological operations staffs and units, and other psychological operations agencies; and e. provision of specialist psychological operations advice to special-to-task groups. COMBINED OPERATIONS General 332. The nature of combined operations necessitates flexibility and foresight in the provision of psychological operations support. ADF psychological operations doctrine must be compatible with that of our major allies. However, each allied nation involved in the operation will normally operate separate psychological operations systems, which comply with their own national laws, in support of their own national policies and deployed military forces. The integration of separate psychological operations into a combined system may present difficulties. Additionally, combined operations may involve nations outside normal alliance agreements and any operational and procedural differences may be compounded by language and cultural differences. 333. During combined operations, psychological operations objectives must be multilaterally agreed and liaison initiated at the highest levels to ensure that operations are coordinated. The formation of a combined psychological operations centre at the operational level, the deployment of liaison officers to allied headquarters and the establishment of a psychological operations network complete with secure communications will assist this coordination. The combined psychological operations staff should plan the deployment of assets to support the commander’s mission. 334. National considerations affecting the conduct of psychological operations should be reflected in any written directives. There may be instances where the interests of an ally must be subordinated to Australian national objectives as reflected in psychological operations objectives. Special Considerations 335. The principles of combined psychological operations are similar to those for joint psychological operations. However, the involvement of allied nations requires the consideration of additional factors necessary to achieve an effective and coordinated effort. The diverse nature of allied forces and their operational doctrine and national interests create challenges to a combined effort. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-8 336. Responsibilities for the prosecution of psychological operations must be agreed by all nations contributing to the headquarters staff, or with psychological operations responsibilities, largely in accord with procedures employed by the lead combined operations staff. Considerations which might ease integration of psychological operations efforts are: a. development of a combined psychological operations system acceptable to all allied nations; b. establishment of clearly defined channels for the flow of information; c. establishment of agreed standard operating procedures for combined psychological operations; d. development of a secure, reliable and dedicated communications system; e. establishment of liaison between allied psychological operations units; f. establishment of a common data base with agreed formats and reports; and g. interoperability of systems. Command and Control 337. A combined forces commander is appointed from either the nation with jurisdiction over the territory under threat or the nation providing the preponderance of forces. In either case, the organisation of the combined psychological operations centre will be dictated by the nature of the supported force and the theatre of operations. Combined psychological operations staff should develop a system which provides for the input of multinational all-source information, its subsequent conversion to psychological operations products and dissemination. 338. There may be difficulties with releasing highly classified, compartmented intelligence essential for the evaluation of psychological operations. For this reason, essential elements of friendly information must be determined well in advance for the timely development of sanitising and release guidelines. A combined psychological operations centre should have tasking authority over all psychological operations agencies deployed to support the operation. SINGLE SERVICE RESPONSIBILITIES Army 339. Army is responsible for: a. development and provision of Army doctrine, training publications and minor specialist equipment including broadcast equipment; b. provision of Army aircraft placed in support of operational or tactical level commanders; c. sponsorship of specialist psychological operations units and staffs; and d. provision of training support to the other Services. Director-General Army Operational Support is responsible to the Deputy Chief of the General Staff for implementing counter-action within Army establishments in the Australian support area. RAN 340. Navy is responsible for the provision of naval support to psychological operations. Director-General Naval Policy and Warfare is responsible to the Deputy Chief of the Naval Staff for implementing counter-action within RAN shore establishments in the Australian support area. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 3-9 RAAF 341. RAAF is responsible for the provision of air support to psychological operations. Director-General Support Services - Air Force is responsible to the Deputy Chief of the Air Staff for implementing counter-action within RAAF establishments in the Australian support area. Annex: A. Determination and Implementation of Psychological Operations Policy FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX A TO CHAPTER 3 DETERMINATION AND IMPLEMENTATION OF PSYCHOLOGICAL OPERATIONS POLICY FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 4 THE PSYCHOLOGICAL OPERATIONS PROCESS 401. The execution of psychological operations, a component of command and control warfare, consists of six stages: a. initial research and intelligence, b. direction, c. collection, d. target analysis, e. formulation of the psychological operations plan, and f. implementation. 402. The stages are not discrete, neither are they finite; throughout the psychological operations process, intelligence is reviewed and compared to initial estimates. Collection of information continues throughout the process. The campaign evaluation, part of the implementation stage, may initiate a re-assessment of the initial target analysis. 403. Psychological operations are a cyclic activity, with evaluation and feedback from intelligence leading to adjustments to activities and new approaches. Even when military operations are completed there is a need to sustain psychological operations against the possibility of the resumption of operations by the enemy. The psychological operations process is depicted at Annex A. INITIAL RESEARCH AND INTELLIGENCE 404. Intelligence provides the basis for planning psychological operations campaigns directed at a specific target audience. The required approach and associated themes are deduced from the basic psychological operations study. Current intelligence on the target audience is required to determine the effect of the commander’s concept of operations and psychological operations upon the target audience. Modifications may be required to material to attain psychological operations objectives. Direction 405. The commander’s concept sets the framework within which supporting psychological operations plan must fit. The psychological operations estimate supports the commander’s aim and reinforces adherence to national objectives in the form of guidance, directives and operation instructions. In identifying the target audience, the psychological operations estimate provides a focus. COLLECTION 406. The collection stage follows initial research. Collection aims to validate the premises upon which the commander’s concept was based, in particular the current attitudes and behaviour of the target audience. Revalidation of assumptions is a continuing requirement as the environment affecting the target audience, and their resultant attitude, is not static. Psychological operations staff must be aware of those attitudinal variations. Moreover they must incorporate the effects of these changes into current and future psychological operations so that they remain relevant, credible to the audience and, therefore, effective. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 4-2 TARGET ANALYSIS 407. Target analysis is explained in some detail at paragraph 511. The aim of target analysis is to ensure that appropriate messages reach the target audience to induce attitudinal changes required to achieve the psychological operations objectives. FORMULATION OF THE PSYCHOLOGICAL OPERATIONS PLAN 408. Tasks required to achieve the necessary attitudinal changes in a target audience and the resources required to accomplish those tasks are identified in the psychological operations plan. The plan must be flexible and readily modified if the results appear ineffective. Commanders conducting psychological operations should establish an advisory group incorporating members from: a. operations staff; b. intelligence staff; c. public relations specialists; d. psychological operations specialists (including psychology staff); e. political and civic representatives, where appropriate; and f. legal staff. 409. The psychological operations advisory group, under the lead of the operations staff, is responsible for ensuring that: a. psychological factors are considered during planning, b. the commander is advised of options, and c. policy and guidance is produced. IMPLEMENTATION 410. The final stage of the psychological operations process is the production of material, its dissemination and evaluation of the product and the campaign. Production and Dissemination 411. Propaganda material is prepared based upon the themes, symbols and media selected for the target audience (from target analysis). The first draft of material should always be tested to gauge its effectiveness. This eliminates errors in analysis and interpretation, weaknesses in the concept behind the propaganda or any misappreciation of recent changes in the situation of the target audience; all these factors may render psychological operations ineffective. Testing may take one of three principal forms: a. Survey sampling gauges the reaction of a sample of the target audience by questionnaire or personal interview. This is the most reliable method. b. If the target audience cannot be accessed, it may be possible to test using a panel of refugees, defectors or other representatives. c. As a last resort, a panel of experts, individuals with knowledge of the target audience, may be used for testing. This method is not as reliable as other methods, but may reveal inconsistencies or nuances overlooked by originators. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 4-3 412. Psychological operations staff carefully monitor propaganda production to ensure that the finished product retains all original meaning of the draft. The finalised product may then be distributed in accordance with the psychological operations plan, using any of the media described at Annex B. Evaluation 413. All plans implemented must be subject to continuous evaluation after product dissemination (referred to as post-testing) to appraise the credibility, reliability, relevance, accuracy and effectiveness of the plan. Where weaknesses in the plan are revealed, the relevant sections should be reviewed and adjusted. Annexes: A. The Psychological Operations Process B. Psychological Operations Media FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX A TO CHAPTER 4 THE PSYCHOLOGICAL OPERATIONS PROCESS FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX B TO CHAPTER 4 PSYCHOLOGICAL OPERATIONS MEDIA Serial Media 1. Leaflets Production Considerations Delivery Considerations Relatively simple and quick to produce at all levels. Can be delivered by: 1. hand, 2. airdrop, 3. balloon drop, or 4. artillery shell. Choice of means determined by: 1. tactical situation, 2. air defence threat, and 3. counter-battery threat. 2. Posters As above. Primarily delivered by hand. 3. Audio Messages Successful production requires: Delivered by: 1. recording facilities, and 1. ground-mounted speakers, and 2. a speaker fluent in target audience dialect/language. Use can be made of existing facilities or new facilities can be provided. 2. aircraft speakers. Effectiveness of means determined by: 1. tactical situation, 2. weather, and 3. air defence threat. 4. Radio Broadcast As for Serial 3. Radio transmissions can be vectored or the power varied in order to minimise the risk of interception by hostile elements or an unintentional audience. Transmitters can be located inside or outside the area of operations. 5. Audiovisual messages: An expensive and timeconsuming process. Usually only conducted at strategic and possibly operational levels. Delivery affected by: 1. film 2. videotapes, and 1. broadcast facilities, and 2. ownership of receiving equipment (eg television sets). 3. television FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 5 STAFFING PROCESS Introduction 501. Psychological operations must be planned and coordinated at the highest level. Failure to direct psychological operations efforts toward achievement of a defined national aim will result at best in failure to achieve the psychological operations aim and, at worst, in the sending of misleading signals to the adversary, particularly at a time when diplomatic initiatives might have avoided a military commitment. Such considerations must guide the design and application of psychological operations at both the strategic and operational levels. The Commander’s Concept 502. Following the conduct of an appreciation, the commander’s concept is produced. The concept may reflect a significant reliance on the success of activities designed to achieve a debilitating reduction in the enemy’s morale. In the first instance this may be sought by overwhelming relative strength and surprise, but these measures should be reinforced by psychological operations activities designed to ensure effects are sustained and the perception of inevitable loss is maintained in the enemy’s mind. 503. Psychological operations activities and their intended results will appear in the concept, along with the relative emphasis and priority accorded them by the commander. Psychological operations objectives are not usually stated in the concept, but may be stated in the form of a written psychological operations directive. In this case, the psychological operations plan will be based on both documents. Initial Research and Intelligence 504. A thorough knowledge and understanding of the target audience is essential if psychological operations are to be effective. This requires continuing research of the sociology, demography, culture, economic circumstances, human and physical geography, infrastructure and political and military hierarchy of the target audience. At the strategic level this task is conducted by the Defence Intelligence Organisation (DIO). At the operational level, the psychological operations staff at the joint/joint force headquarters use information from their own sources to supplement intelligence provided by DIO. Basic Psychological Operations Study 505. A basic psychological operations study provides information for staff to familiarise themselves with the characteristics of the enemy society and to identify possible target audiences. The basic psychological operations study incorporates biographical, political, demographic, cultural, infrastructure and sociological intelligence and should be comprehensive. A suggested format for a basic psychological operations study is at Annex A. 506. Production of the basic psychological operations study is a DIO responsibility. Integration agreements between DIO and the joint commands for intelligence production may, however, devolve this responsibility. Joint/joint force headquarters, for example, may be tasked with the production of regional basic psychological operations studies. If a study is not readily available, psychological operations staff will commence assembling a study from other material. Country studies provide a good starting point for the collection of psychological operations intelligence, but a wide variety of sources, beyond those used for the production of operational intelligence, are required to identify the cultural subtleties and tensions that provide themes for successful psychological operations. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5-2 Psychological Operations Estimate 507. The psychological aim required to support the commander’s concept of operations must be identified. The aim focuses the psychological operations estimate, which identifies the psychological operations mission. The estimate identifies tasks to support the commander’s concept of operations and the order in which they should be accomplished. It contains all known political, military, social and economic factors relevant to a specific situation. The psychological operations estimate should also address: a. enemy counter psychological operations capabilities, b. their likely effectiveness, and c. how they might be overcome. A suggested format for the estimate and guidance on the contents is at Annex B. 508. The estimate defines the target audiences, the psychological operations objectives to be achieved with each target audience and initial components of the psychological operations effort. Any assumptions used in the absence of intelligence should be checked against firm intelligence as soon as possible. The estimate must be constantly reviewed in the light of ongoing changes in the conditions and attitudes of the target audience and the general military situation. Such changes may require a new psychological aim, mission or tasks. Associated Intelligence Collection Planning 509. Notwithstanding the availability of a basic psychological operations study, there remains the need for current intelligence concerning: changes in the social and material conditions of the target audience, shifts in popular attitudes resulting from political and military events, indications of the receptivity of the target audience and the effectiveness of various psychological operations measures. The intelligence community collects such information from: a. prisoners of war and defectors, b. refugees and civil administrators, c. civil and paramilitary police, d. newspapers and magazines, e. research reports, studies and academic journals, f. foreign media broadcasts, g. intelligence studies by allied intelligence staffs and agencies, h. captured documents, and i. agents. Monitoring Effectiveness 510. Following promulgation of the commander’s concept of operations the effect on the target audience must be determined, especially with reference to current attitudes and behaviour. The constant input of intelligence supporting psychological operations throughout the planning and implementation stages is necessary to ensure timely and appropriate effort. Interrogators may be specifically tasked with exploiting sources in search of information to support the conduct of psychological operations. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5-3 Target Analysis 511. Each target audience must be examined in relation to the appropriate task to discern: a. target audience attitudes as they relate to the mission; b. the desired target audience response in support of the psychological objective, which flows from the psychological operations estimate; c. lines of persuasion for each psychological objective; d. themes and symbols to express the lines of persuasion; e. media suitable to approach the target audience; and f. the intensity and timing of the campaign. The staff tools used in target analysis are described in ADFP 19 - Intelligence . Analysis of the Audience 512. Audience analysis establishes the target audience and route of the message, as well as indicating other groups which may have been exposed to it in the process of transmission. Audiences may be categorised as follows: a. The apparent audience is the obvious and immediate target of the message. It may be the only recipient. b. The intermediate audience becomes involved when the recipient is employed only as a link in the communication process. c. The unintended audience consists of social groups which may overhear the message enroute to its target. As the message has not been tailored to their attitudes and values it may generate an adverse reaction. d. The ultimate audience is the intended target of appeal; if the material has had significant impact then this group will need to be the subject of counteraction by the enemy. The Psychological Operations Plan and Orders or Instructions 513. Following close consultation between the operations and psychological operations staff, direction on the purpose and form of the psychological operations effort is given in the form of a written psychological operations directive or as a section of the commander’s concept of operations. In either case, a psychological operations plan and associated orders or instructions will subsequently be produced, either as a discrete document or as an annex to the operation order (see Annex C). Annexes: A. Suggested Format of a Basic Psychological Operations Study B. Suggested Format and Contents of a Psychological Operations Estimate C. Example of a Psychological Operations Annex to an Operation Order FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX A TO CHAPTER 5 SUGGESTED FORMAT OF A BASIC PSYCHOLOGICAL OPERATIONS STUDY (1) PART 1 - THE SOCIAL ENVIRONMENT Introductory Description 1. This provides a brief survey of the target area to enable an overall understanding of its primary physical characteristics. It contains the following: a. physical geography, which includes major features of the target area, with emphasis on any identifiable geographic regions within which elements of the population may be susceptible to separatism, demography, ethnicity, religion, tribalism, culture or human geography; b. climate variations which may contribute to lifestyle or cultural differences; and c. natural resources, their socio-economic importance and any other relevant factors. History 2. This is a selective description of the target society’s historical growth, especially those aspects with a continuing influence, including: a. a general outline dealing in detail only with events, personalities or periods remaining within the public consciousness; b. social history, including social groups and migration patterns; and c. political development, including the influence on the current political structure of traditional forms of rule. Society and Culture 3. This provides discussion of the component social groups of the target society, including commentary on the values and expression forms which separate groups, or which identify one with another. The following aspects are considered: a. population distribution, including pattern of settlement and major population centres; b. ethnic and racial groupings which perceive themselves as discrete from the remainder of the population; c. languages and literacy within each group; d. class structure, including socio-economic classes and their correlation with racial or ethnic groups; e. moral and ethical values which have a significant effect on social behaviour; f. legal norms which have a significant effect on social behaviour; g. customs, folklore and traditional behaviour patterns; h. artistic expression, including forms and symbols of particular emotional significance; FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5A-2 i. religious beliefs and their influence on the population; and j. family structure, including importance of the family group to the individual and its relationship with larger social organisations. The Economy 4. This study summarises the economic organisation and activities of the target population and identifies areas of stress and resentment resulting from inequities in the distribution of wealth or the control of economic power. The contents are: a. general outline of significant industrial, agricultural and commercial economic activity; b. distribution of wealth and land, including ownership of industrial resources and the land tenure system, including popular attitudes towards current forms of economic organisation; c. intent and effect of taxation policy of government or other agencies or groups, such as guerillas or occupying forces, who impose taxes on a subjected population; d. distribution of work within a society with emphasis on the relationship between membership of social groups and employment prospects; and e. labour relations, as reflected in membership, philosophy and effectiveness of employee organisations, including the incidence of labour unrest. Science and Technology 5. The assessment of the impact of science and technology upon the society includes: a. indigenous scientific resources, including the educational and technical facilities to meet local needs; b. imported science and technology, including the extent of dependence upon imported assistance and exerted donor influence; c. the scientific community, including membership and influence of the technical elite; and d. social impact, including popular attitudes towards the changes promoted by scientific development. Social Conditions 6. This section describes the living conditions of the populace, noting perceived deficiencies, and including: a. nutrition, including the availability, cost and quality of food; b. health, availability of medical treatment, endemic diseases and mortality rates; c. housing supply and ownership; d. adequacy of public services such as transport, water supply, sewerage, drainage and roads; e. education resources and accessibility; FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5A-3 f. extent, administrative efficiency and adequacy of welfare programs; and g. extent, nature and control of distribution of foreign aid and the attitudes of recipients towards donors. PART 2 - POLITICAL DYNAMICS Government and Politics 7. An analysis of the distribution of power within society describes the formal apparatus of both government and power centres external to the constitutional structure. An assessment is also made of popular attitudes towards the political system and leadership, including: a. the constitution and institution as the overt framework of the government and law, including the constitutionally appointed organisations through which power is exercised; b. political parties, including their philosophies, aims and support bases; c. interest groups and other power centres, in particular membership, alignment and influence of organisations outside the spectrum of government and recognised political parties; d. distribution of power and the decision making process, including relative importance of groups discussed and their influence upon the formulation of government policy; e. administrative machinery, in terms of efficiency, membership and influence of the public service; and f. popular attitudes towards political life as reflected in the degree of involvement of the populace in political organisations. Foreign Relations 8. This section covers the formal and informal relationships existing between the target society and those of other nations, in particular the degree of influence achieved by each party in the process of communication. These relationships include: a. the strategic situation, including a short resume describing the major factors governing a nation’s foreign policy; b. formal alliances and the effects upon domestic opinion of bilateral treaties and membership of multinational bodies; c. traditional relationships and established popular feelings of friendship or hostility towards other nations; and d. non-governmental relations as reflected in communication patterns, support or influence among social and political groups within the target area and similar groups or governments without. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5A-4 Security Forces 9. This section examines the police and armed forces, including the social and political affinities of their members and the degree of political influence exercised by them over Government. This section also considers the psychological operations capabilities and achievements of the armed forces in reference to their own personnel and society as a whole. Additionally, the susceptibility of police and servicemen to psychological operations is assessed, along with the approaches and media to which they are most receptive. There may be more than one set of forces: enemy and Government forces supported by the ADF; ADF allies and the enemy or, in peacekeeping, forces of each of the protagonists. The assessment includes: a. establishment and order of battle, including outline organisation, strength, equipment and deployment; b. recruitment of regular, conscript and reserve personnel, together with the quality and type of training they receive; c. component elements within specific social groups; d. leadership, including quality and social identity of officers and senior ranks; e. internal cohesion, including stress between ranks and branches of the Service, disciplinary arrangements, welfare and morale; f. foreign and military alliances, specifically sources of aid, and resultant influences and identification with allied armed Services; g. political orientation, including degree of involvement and influence in governmental order exerted by the armed Services; h. internal propaganda and indoctrination, including extent and duration of programs and the degree of success achieved; i. access and receptivity of personnel to external media; and j. psychological operations units, equipment, manpower and techniques, the media employed and the means of delivery. PART 3 - COMMUNICATIONS Facilities and Flow 10. This section outlines the availability of media, its audience and the degree of acceptance. Governmental arrangements to control domestic and externally sourced information are explained, as well as the extent of interpersonal and informal communications within various social groups, including: a. press and broadcasting facilities, ownership and political orientation; b. mass media audience access, including ownership of television and radio sets, consumption of newspapers, perceptions of the truth and the credibility of available press and broadcasting output; c. availability of foreign information penetration, including available sources and content of the material and audience receptivity; and d. informal communications by interpersonal communication and social interaction, within and between groups. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5A-5 Government Information Services 11. The organisation, authorship, themes and techniques employed, target audiences and effect of government information services are considered as follows: a. organisation and control, size and structure, responsible department and key policy makers; b. aims and themes of editorial policy, research facilities and prominent propagandists; c. media available to Government and the philosophy governing their selection; d. form, purpose and effectiveness of external output; and e. overall effectiveness of the program, key themes to be countered and exploitable weaknesses. PART 4 - POTENTIAL TARGET AUDIENCES 12. From the evidence deduced from Parts 1 to 3, tentative identification may be made of: a. groups within the target society which may be potential target audiences due to their susceptibility or influence over society; b. group attitudes which reveal conditions and attitudes of the selected groups; c. key communicators who would be suitable channels for the transmission of messages due to community respect for their views; d. media, including the means of communication which are available and esteemed by the audience; and e. themes and symbols likely to support psychological operations. PART 5 - BIBLIOGRAPHY 13. This section provides a list of source material, including a commentary indicating particular subject areas and the political or other bias of authors. Note: 1. This annex provides a format, with brief explanatory notes, suitable as a basis for a comprehensive basic psychological operations study. Not all points covered will be relevant in every case and the annex is not exhaustive. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX B TO CHAPTER 5 SUGGESTED FORMAT AND CONTENTS OF A PSYCHOLOGICAL OPERATIONS ESTIMATE Commander’s Concept of Operations 1. The estimate commences with a statement of the commander’s concept of operations. The mission must be borne in mind constantly by psychological operations staff. Operational milestones must be specified in space and time. Psychological Operations Capabilities 2. Consideration of own psychological operations capabilities should include: a. psychological operations resource availability, including: (1) manpower (having expertise such as linguistic capabilities or media training); (2) equipment; and (3) available external sources of manpower and equipment (government agencies and commercial resources); b. media access to potential target audiences; c. any restrictions imposed by higher authority (themes to be avoided or target audiences to be excluded); and d. time available to prepare and mount psychological operations. 3. The conclusions drawn from the above considerations indicate the possible size and scope of the psychological operations effort. Current Attitudes 4. This section determines the current attitudes of each target audience identified in the basic psychological operations study and relates them to the commander’s concept of operations. Elements that influence the attitudes and behaviour of a group’s members, but over which they have little or no control, are referred to as conditions. Examples of such conditions are constant bombardment of a unit and inefficiency on the part of unit officers. 5. By listing the conditions that relate to the commander’s concept of operations, the analyst highlights those factors influencing, or even creating, target audience attitudes that also relate to the commander’s mission. This process readily identifies relevant attitudes in the next step of the estimate (see paragraph 7). Conditions must be considered from the perspective of the target audience but not that of the analyst, for it is the target audience whose attitudes and behaviour require modification. 6. It may be helpful to organise the conditions under environmental headings. For example, in considering the civilian population, in the context of internal security, appropriate headings might be: a. political, b. economic, c. social, d. security forces’ activities, and e. insurgents’ activities. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5B-2 7. The next step is assessment of the target audience’s attitudes to the conditions and the intensity with which they are held. Only attitudes relating to the operational concept are considered. The analyst starts with the concrete and obvious (conditions) and from these deduces the abstract (attitudes). Some target audience attitudes relating to the commander’s concept of operations may result from culture rather than from immediate conditions. These must be considered as they may modify or override the attitudes to the conditions. An example is the role of Japanese troops’ belief in `bushido´ in overcoming the harshness of local conditions as the troops continued to fight. 8. The final step in this section of the appreciation is to determine whether identified attitudes are favourable or unfavourable to the accomplishment of the commander’s operational concept. The following example is provided to assist in the understanding of the basic method: a. Commander’s Concept of Operations. the insurgents’. `To restore law and order in X by defeating b. Target Audience. The target audience is the uncommitted population of X. c. Condition. The security forces are enforcing restrictive security measures (road blocks and curfews) aimed at insurgents, but which affect the daily lives of the target audience. d. Attitude. The target audience is resentful and angry over inconvenience caused by the measures. e. Effect on the Commander’s Concept of Operations. The attitude is unfavourable in that it adversely affects the relationship between security forces and the target audience, making the security force’s task even more difficult. f. Psychological Operations Objective. The psychological operations objective is to gain the support for the security forces of the uncommitted population of X. Potential Psychological Missions 9. Potential psychological missions are identified by considering what might reinforce favourable attitudes or weaken unfavourable attitudes. From the example in paragraph 8, if a number of attitudes had been identified, all indicating an unsatisfactory relationship between the security forces and the target audience, a potential psychological mission would be to reverse this situation. A possible mission would be `to gain the support and cooperation of the uncommitted population for security forces’. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 ANNEX C TO CHAPTER 5 EXAMPLE OF A PSYCHOLOGICAL OPERATIONS ANNEX TO AN OPERATION ORDER SECURITY CLASSIFICATION (1) ANNEX X TO OPORD X/XX DATED DMY Refs: 1. A. (2) Psychological Operations Situation: a. Enemy. This section should cover any enemy tactical, operational or strategic psychological operations in support of operations. Any details on general enemy actions should be referred to a relevant intelligence summary. b. Friendly. Only covers friendly psychological operations action relevant to the operation. 2. Mission. A clear and realistic statement of the psychological operations mission. It may be drawn from the psychological operations estimate. 3. Execution: a. Target Audiences. Only those relevant to the psychological operations mission. Drawn from the psychological operations estimate. b. Psychological Objectives. Drawn from the target analysis worksheets. For detail at the tactical and operational levels, see Manual of Land Warfare part one, volume two, pamphlet No. 10 - Psychological Operations. c. Unit/Formation Identification. d. 4. (1) Grouping. (2) Tasks. Individual unit/formation tasks drawn from the campaign control sheets. For detail, see Manual of Land Warfare part one, volume two, pamphlet No. 10 - Psychological Operations. Coordinating Instructions: (1) Timings. (2) Locations. (3) Any special requirements. Administration and Logistics: a. Production of relevant psychological operations material. b. Allocation of psychological consolidation material. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 5C-2 5. Command and Signal. a. Command and control details. b. Codewords or nicknames. c. Communications plan. Notes: 1. Usually same classification as remainder of order. 2. Maps, instructions or related documentation such as basic psychological operations study or psychological operations estimate. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 CHAPTER 6 COUNTERACTION National Level Requirements 601. The possibility of hostile psychological operations is ever present and an awareness of the potential for adversary propaganda against Australian target audiences at the national level must be maintained. Information of adversary propaganda or psychological operations can originate from a number of sources including the business community, the Department of Foreign Affairs and Trade (DFAT), the international media and expatriates, or overseas visitors. An Australian response to hostile psychological operations may be required at ministerial level and is likely to involve several areas of Government. Such a response would necessitate a highly coordinated approach by Australia. 602. The threat can have such effects as a change in foreign investment attitudes, altered trade preferences or evidence of a negative attitude towards Australian nationals (either resident or transiting). The form of the threat lies in how the effects are achieved. Whatever the form of threat, confirmation of its existence should be coordinated at national level to provide advice to Government. Such advice will enable Government to determine actions to be taken to counter enemy propaganda. 603. DFAT and the Defence Intelligence Organisation (DIO) can provide information or intelligence pertinent to propaganda generated external to Australia. The Office of National Assessments (ONA) is capable of producing from such advice an assessment of the likely effects on Australia and its interests of the adversary’s propaganda. In the event of enemy propaganda being generated from within Australia, for example by a disenchanted ethnic group, responsibility for both collecting the necessary intelligence and producing an assessment of the likely effects on Australia and its interests of the adversary’s propaganda rests with the Australian Security Intelligence Organisation (ASIO). Counter-psychological Operations Estimate 604. Before commencing the propaganda campaign an adversary will complete a psychological operations estimate. An appropriate response to adversary propaganda efforts is the completion of a counter-psychological operations estimate which addresses our own vulnerabilities, potential adversary intentions, psychological operations capabilities and target audiences (sections of the Australian population) and measures required to counter enemy attacks. These should be incorporated in the counter-psychological operations plan. Threat Analysis 605. Effective psychological operations are responsive to the situation and attitudes of the threat source. The threat source may not necessarily be our target audience. The threat source may be a hostile government whereas the target audience may be the civilian populace of the country in question. Threat analysis commences with the preparation of a comprehensive basic psychological operations study on the threat source which is updated by continuous monitoring of information by all sources and agencies. Such monitoring includes analysis of enemy propaganda, which provides current information on the appropriateness of friendly counter-psychological operations and is useful in countering enemy propaganda. 606. In cooperation with the Attorney General’s Department, ASIO is responsible for monitoring the effectiveness of enemy propaganda directed against the Australian population, within the parameters stated at paragraph 603. If the ADF is operating in defence of another country, counteraction activities would be conducted in accordance with the requirements of the defended country’s national psychological operations policy, consistent with Australian national policy. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 6-2 The Products of Analysis 607. The following information may be gathered by propaganda analysis: a. conditions affecting the target audience and resultant attitude modification; b. effectiveness of psychological operations on the target audience; c. issues sensitive to the enemy (issues which the enemy perceives to affect the enemy’s target audience, but which betray enemy sensitivities); d. weaknesses in the enemy’s knowledge and understanding of the enemy’s target audience; e. successful enemy propaganda themes requiring positive counteraction; f. enemy material suitable as the basis of a counterpropaganda campaign due to its clumsiness, insensitivity or inhumanity; g. indications that the enemy is preparing public opinion for a particular activity or eventuality; h. errors of fact indicating a weakness in enemy intelligence; and i. changes in enemy propaganda authorship suggestive of personnel changes at the higher political level. Analysis of the Source 608. Such analysis identifies the enemy individual or agency which released the material. This may indicate the authority with which the propagandist is speaking and whether the view of the propagandist is representative of the group for which the propagandist speaks. The credibility of the author in the eyes of the target audience may also be assessed. Analysis of the Content 609. This furnishes the majority of information to be extracted from reviewed material, including: a. propagandist techniques by which the approach may indicate areas of enemy concern: vagueness may indicate a desire to turn the target audience’s attention away from a potentially damaging aspect; b. factual information by which the enemy may reveal extant societal circumstances: this may constitute feedback on friendly psychological operations; c. correlation with previous material, which reveals changes to previous approaches or lines of argument, indicating a possible shift in enemy policy or tactics; and d. fluctuations in quality of output, which may reveal a change in the organisation and resources of the enemy propaganda machine. 610. The single most important analysis is that of the message itself. Its purpose and appeal may be apparent; or it may be indirect in nature, concealing its true aim behind bland or routine phraseology. The question of ultimate purpose is the critical element in this analysis. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 6-3 Audience Analysis 611. This process establishes the enemy’s target audience and route of the enemy propaganda message, as well as indicating other groups which may have been exposed to it in the process of transmission. Details of friendly target audience categories are found at paragraph 512. 612. Identification of the friendly target audience is inconclusive at this stage and it is set aside pending an analysis of media. Initial selection of media reflects the perceived media habits of the target group; media examination may confirm or deny initial target audience assessment. Media Assessment 613. The enemy will generally use the media of choice from those available, in which case it may be assumed that the choice reflects the enemy’s understanding of the degree of influence enjoyed by the various media over the enemy’s target audience. In order to reinforce or reject the original estimate of the enemy’s target audience, the analyst must have a sound knowledge of the variety and relative acceptability of media available to the enemy and of affinities between particular social groups within the friendly target society and specific media. Analysis of the Effect 614. An analysis of the effect of enemy propaganda reveals the influence of the message upon the target audience. It also reveals the secondary or accidental results occasioned from unintended audiences, results which may not have been anticipated by the sponsor and may therefore be counterproductive to enemy objectives. Targets of Enemy Psychological Operations 615. The enemy will use every aspect of psychological operations to bring psychological pressure to bear upon target audiences. For the purpose of countering enemy psychological operations, these target audiences may be classified as either friendly or neutral military forces or civilians. Military Forces 616. Well led and highly motivated troops well informed of the current battle situation are difficult target audiences for enemy psychological operations. In countering enemy psychological operations directed at military forces the following should be considered: a. leadership, b. morale and esprit de corps, c. discipline, d. physical fitness, e. conviction of purpose, f. spiritual belief, g. timely and accurate information, h. reliable postal services, i. countering rumours, j. the media, and k. adequate rest and recuperation. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 6-4 Individual Training 617. Instruction in the enemy’s political, social, economic and cultural objectives should be conducted to inoculate troops against enemy propaganda. The display and considered criticism of enemy propaganda is a useful means to this end. An explanation of friendly psychological operations can provide a balance and reinforce friendly force superiority. Civilians 618. Civilians may be subjected to enemy psychological operations which seeks to demonstrate unsound government policies or leadership, the inevitability of defeat, the possibility of loss of civilian life and property, and uncertainty of the future. To counter the effects of enemy psychological operations against civilians, the following measures should be implemented: a. a reliable and timely public information program, b. access to a friendly news service, c. countering rumours, d. psychological consolidation, e. military civic action, f. counterpropaganda, and g. security against enemy action. Counteraction Selection 619. The next step is an analysis of options to counter the possible effects of enemy propaganda (the enemy psychological operations campaign). Analysis of the presented options will lead to the selection of a preferred option for the neutralisation of enemy propaganda. This is usually referred to as counterpropaganda, which is propaganda designed specifically to counter or capitalise upon enemy propaganda. It is an essential component in a psychological operations to avoid loss of the propaganda battle by default. 620. Counterpropaganda may be either: a. defensive counterpropaganda, which either shields the audience from enemy psychological operations or lessens the impact of the messages to which they are exposed; or b. offensive counterpropaganda, which exploits any errors by the enemy propagandist by highlighting them to his audience. 621. Provided with the counter-psychological operations estimate and assessment from ONA or ASIO, the Department of Prime Minister and Cabinet will provide the Security Council of Cabinet with information or broad options addressing a response that will be either diplomatic, military or a combination thereof. The Security Committee of Cabinet is privy to information from all members of the Australian intelligence community and can readily assume responsibility for deciding the national response to adversary propaganda. As not all requisite information and intelligence may be available, the Security Committee of Cabinet should be provided with updates as necessary to review its initial response. FOR OFFICIAL USE ONLY FOR OFFICIAL USE ONLY ADFP 25 6-5 EXECUTION OF COUNTERACTION 622. The next stage is the application of the counter-action in accordance with psychological operations objectives. The preferred option may require modification to comply with national policy. The success of counterpropaganda is dependent upon the quality of enemy propaganda analysis. Techniques 623. The following techniques may be used to counter enemy propaganda: a. forestalling, which involves pre-emptive presentation, in the best possible light, of material likely to be used by the enemy; b. direct refutation, which employs a point by point rebuttal of enemy claims, covering every aspect of his statements; c. indirect refutation, which refutes the enemy message without repeating it and is achieved by introducing a new argument which, if adopted by the target audience, tends to invalidate the enemy position; d. diversion, by which attention is drawn from enemy propaganda by the introduction of another, high impact theme; e. silence, which involves calculated avoidance of the issue; f. immunisation, the continual use of information and education services to predispose the audience to ignore messages from particular sources; g. minimisation of the relative importance of an argument to lessen its impact; h. imitative deception by altering the content or imitating the style of enemy propaganda to change the effect of the propaganda or discredit further efforts; and i. ridicule of an effective propaganda source to reverse belief to contempt or amusement. Restrictive Measures 624. Physical restrictions on the flow of enemy propaganda material and punitive action against members of the enemy’s target audience possessing such material are of questionable value. Such measures generate inordinate interest in those items which do penetrate the controls and punitive action may cause resentment. 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