Looking for an Apartment? Looking for Tenants?

NEW Search Site for Tenants & Landlords!
Looking for
Tenants?
Looking for an
Apartment?
Landlords: Advertise for FREE.
Tenants: See Homes for Rent.
List one property, or hundreds. Add,
delete or update your listings any
time on our site — or ask our call
center to do it for you. Include maps,
photos and much more. Use advanced
filtering for more qualified tenants. Is
your rent competitive? Find out with
a market comparison. No competitor
ad banners near your listing!
Browse the most up-to-date, detailed
listing of houses and apartments for
rent in Virginia. View maps, property
photos and more. Save time by using
our advanced filtering to show only
properties that meet your specific
requirements. Thousands of listings
for you to choose from — because
landlords list their properties for free!
VirginiaHousingSearch.com
877-428-8844
Sponsored by the Virginia Housing Development Authority
Powered by
®
Socialserve.com
Benefits
FREE housing listing and locator
for the state of Virginia
•
A searchable, up-to-date, statewide listing of available Tax Credit, Section 8, accessible,
subsidized, and market-rate housing
•
Free to search, free to list, and supported by a toll-free, bilingual call center to maximize
access to housing information
•
Can link victims to housing and resources within hours after a disaster, complete with call
center for intake and assessment
•
Valuable services are available for public housing authorities and other housing agencies
•
Agencies can decrease vacancy rates by marketing properties directly to qualified tenants
through a centralized access point
•
Restricted Access Special Needs Search feature lets landlords privately and securely
promote housing to caseworkers serving special populations, increasing scattered-site
housing options for clients with special needs
•
The service generates comprehensive web stats that reveal data about housing supply and
demand
Tenants & Landlords
Helpful, user-friendly site tools;
always free to list and search
•
Search for housing by rent, property type, location, bed and bath
amount, pet friendliness, and countless other criteria
•
Printer-friendly search results can be sorted by preferences like rent
and location
•
Median income calculator and rent affordability tools help searchers
locate the safe, decent properties they can afford
•
A mapping feature displays search results on a map, and a proximity
search can help residents find properties within a selected distance from desired
locations such as work, school, or a family member’s house
•
Listings allow landlords to advertise properties in detail with pictures and information about
security deposit, rent, eligibility requirements, neighborhood amenities, and much more
•
Landlords can log in to their free accounts 24-7 to list, update, or mark listings as rented, or
they can utilize the toll-free call center for help
•
Units can be immediately marked as “rented” to avoid unwanted phone calls
•
User-friendly listing tools help large property managers list multiple units quickly
Call Center Services
•
Toll-free call center service is available in English and Spanish, 55
hours a week, and by phone, fax, mail, and email
•
Call center staff help keep listings up to date and accurate,
conduct housing searches for tenants and help owners and
landlords input listings and update property information
Toll-free, bilingual call center
increases accessibility
For more information, contact Socialserve.com • 1-877-428-8844 • [email protected]
How Does the Socialserve.com® Call Center Help Landlords?
Socialserve.com Customer Service Representatives (CSRs) are highly trained and passionate
about helping people. Landlords are assured cordial and helpful service by live voices through
the Socialserve.com Call Center.

CSRs have no time limit placed on calls and are happy to answer any questions and
walk landlords through listing features and tools.

CSRs are trained to give landlords a general overview of the Section 8 process and to
refer in-depth questions to a landlord's local housing authority.

CSRs connect landlords with contacts we have developed with local housing authorities
and other resources in their communities.

CSRs assist landlords in adding photos to listings and offer suggestions to make
properties more appealing to prospective tenants.

CSRs demonstrate rental comparisons, which can help landlords gauge how their
properties measure up and determine if they need to lower rents or deposits.

CSRs offer important statistics to landlords about how many searchers are finding and
viewing their listings.

CSRs read through every listing to help prevent discriminatory language and typos. They
also check that addresses link properly to mapping features.

CSRs update listings and remove units immediately when rented so landlords do not
receive calls on unavailable properties.

CSRs update landlord contact information to make sure prospective tenants are always
able to reach them.

When a housing authority moves Section 8 listing management to the Socialserve.com
service, CSRs conduct follow-up calls to each landlord to ensure they are aware of the
service and to offer any assistance needed with listing.

Bilingual CSRs are available to assist Spanish-speaking landlords in listing their
properties and help Spanish-speaking tenants find housing.

The call center is open Monday - Friday, 9 a.m. to 8 p.m. referring tenants to units even
when landlords are at work or otherwise unable to receive calls about their units.
For more information contact Nina Fedele or Crystal Kirby
1-877-428-8844 • [email protected], [email protected]
for public
housing
authorities
What is VirginiaHousingSearch.com?
• A FREE, web-based service fully supported by a toll-free, bilingual call center
• One-stop shop for people in need of housing and related resources
• A FREE service available to all public housing authorities across the state of Virginia
Increased Program Efficiency
•
•
•
•
•
Hours of freed-up staff time
Comprehensive, centralized housing listings
Easy-to-use, FREE rent reasonableness tools with an interactive utility calculator
Valuable local housing market data
Quick and easy implementation
• Property listings include a high level of detail, and Socialserve.com staff help keep
listings up to date, increasing the probability of quick lease-up
• Socialserve.com staff offer thorough training and ongoing support for Housing
Authority staff, landlords and tenants
Better Service to Voucher Holders and Property Managers
• Socialserve.com manages, updates and provides “Units Available” listings to voucher
holders – countless hours of staff time are saved
• Housing counselors, individuals and families can search listings to quickly locate
properties that meet individual needs and voucher specifications
• Searching and listing are FREE
• Listings of private, income-based and Tax Credit properties make the service a great
resource for wait-listed clients
For more information contact Nina Fedele or Crystal Kirby
1-877-428-8844 • [email protected], [email protected]
for public
housing
authorities
Move Your Listings Over in 3 Easy Steps
Step 1
Choose dates to phase out other listing methods, including a cut-off date to have
properties listed on this service.
Step 2
Input dates and customized information into time-tested verbiage provided by
Socialserve.com. Place on your letterhead and mail letters to landlords with monthly
checks.
Step 3
Refer landlords and voucher holders to this new service or to the toll-free
Socialserve.com call center to list and locate “Units Available” and/or other rental
housing.
We provide web stats! It is highly suggested that you make this service your sole
listing source to ensure that your housing data is housed in a comprehensive location.
Uses for this data include rent reasonableness comparisons and up-to-date
information about area housing need.
Make the switch today – Socialserve.com is here to help.
For more information contact Nina Fedele or Crystal Kirby
1-877-428-8844 • [email protected], [email protected]