2015 MWRA Water Quality Report

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JI
C I T Y O F E V E RE T T
PublicWat erSupply
# 3o93ooo
C ITY S E R V IC E S FA C ILITY
W A TE R /S E W E R D E P A R TM E N T
r.9 Norman Street
Everett, Massachusettsoze49
Dear W at erCus t ome r,
TheCityof Everett,in partnership
with the Massachusetts
WaterResources
Authority(MWRA),wouldliketo presentto you the zor4
An nualW at erO ual i tyR e p o rt.
Water Consumption
TheCit ypur c has eosu r w a te rfro m th e MW R A.T h ea verage
dai l yfl ow of w aterw as3.64mi l l i ongal l onsperday.Thesi nglehighestdaily
flow for 2014wason 7lrlt4 in the amountof 4.64milliongallons.
The maximumflow weekoccurredf rom717lt4until7l4l:,4in the amount
of z 9. z om illiongal l o n s .
Maintenancer
The Cityof Everetthascompletedthe installation
of the newautomaticreadwatermeters.We alsoconductedhydrantflushingin April
2 014t o r em ov es ed i m e n tsi n th e w a te rma i n sa n dto checkthe physi cal
condi ti onof the hydrants.TheC i tyi s currently
per f or m ing
wat er
mainim pr ov em en ts
o n B a rtl e ttS t.,Ori e n tA v e .,H a d l eyC t.andD aneS t.
WaterQuality:
TheCit yc ollec t swa te rs a mp l e w
s e e k l yfro m d e s i g nated
si testhroughoutthe ci ty.Thesew atersampl es
aresentto the M WRAlabf or
te s t ing.T hes am ple sa rete s te dfo r c h l o ri n ere s i d u al
a ndcol i formbacteri a.
A l l test resul ts
w erenormali n zo:.4.W eal socollectsam ples
for leadandc oppero n c ea y e a r.L e a dre s u l tsw e re1 .o4ppbw hi chi s bel owthe A cti onLevelof r5 ppb.C opperresul ts
wer er 79 ppbwhich
is belowthe ActionLevelof r3oo ppb.
CrossConnectionProgram:
The Cityalsohasa crossconnectionprogramthat is conductedtwicea yearto preventcontamination
to the city'spublicdrinkingwater.
In D ec em ber
z or 4,t h e C i tyw a si s s u e da n o ti c eo f n o n-compl i ance
from D E Pregardi ngpri marycerti fi edoperatorstaf f ing.TheCit ywill
be in c om plianc in
e z o r5
TheCityServiceCommission
meetseverysecondWednesday
of the monthat the CityServices
Facilityat 6:oopm.lf you haveany questions,pleasecallErnieLariviereat6q394-2387or 6q394-2327.
ErnestLariviere
Wat erS uoer int en d e n t
DearCustomer,
Clean,freshwater that tastesgreat-that's what you expectwhen you fill
your glass,and that'swhat MWRAdeliversrightto your faucet.In fact,
MWRAwater was chosenasthe besttasting in the countryin zor4 at an
MWRABOARDOF
DIRECTORS
annualconference
of watersoecialists.
And it's not just the taste of the water that's good. MWRA takes
MatthewA. Beaton,
Chair m an
hundredsofthousandsoftestseachyear,andyourwatermet everystate
andfederaldrinkingwaterstandard.System-wide,
we remainbelowthe
JohnJ. Carroll,
Vice-Chair
LeadActionLevel.Pleasereadthe letteron page4 for more information
on yourcommunity'slocalwatersystem.
JosephC. Foti,
Secretary
There are severalreasonsour water tastes so good, beginningwith
high-qualitysourcewater. Next is the state-of-the-art
treatment we
provide- startingwith ozonein zoo5and then addingUV light in zor4.
AustinF.Blackmon
KevinL. Cotter
After treatment,the water doesnot seethe light of day until it reaches
yourtap.MWRAisnowfinishingup construction
of the lastof itscovered
PaulE. Flanagan
water storageprojectswith the Spot PondTankin Stonehamslatedfor
Andrew M.
Pappastergion
completionlaterthisyear.
We hope you take a few moments to read this report.We want you to
HenryF.Vitale
havethe same confidencewe have in the water we deliverto over z
J ohnJ .W als h
million customers.Pleasecontact us if you have any questionsor
commentsaboutyourwaterqualityor any of MWRAs programs.
JenniferL. Wolowicz
Sincerely,
t^
/14
t
//
ll
^
h t
/6
^.
,t_ln-.
UW
-.1
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FrederickA.
Laskey
Executive
Director
O uabbin
Reservoir
I
a|
/Ul--f\
uil
(/
WareRiver
Watershed
Gi::'fn'
4, Hydro
Wachusett
Reservoir
MetroWest
Tunnel
I
Brutsch
Water
Treatment
Facility
CarrollWater
TreatmentPlant
andStorage
Hultman
Aqueduct
Minerals
from soilandrockdo
smallamountsof materialintothe reservoir.
nottypicallycauseproblemsin the water.But,watercanalsotransportconfrom humanandani malacti vi tv.
Thesecanincludebact er ia
and
tami nants
viruses- someof whichcancauseillness.
Thetest datainthisreportshow
watersheds.
that thesecontaminants
arenot a problemin yourreservoirs'
(DEP)hasprepared
TheDepartment
of Environmental
Protection
a
WaterAssessment
Programreportfor the OuabbinandWachusett
Source
DCRandMWRAon the existing
Reservoirs.
TheDEPreportcommends
sourceprotectionplans,andstatesthat our "watershedprotectionprograms
MWRA
areverysuccessful
andgreatlyreducethe actualriskof contamination."
watershed
to maintain
the pristine
areas.
followsthe repoftrecommendations
TESTINGYOURWATER- EVERYSTEPOFTHEWAY
water.The
arefoundin the reservoir
Testresultsshowfew contaminants
few that arefoundarein verysmallamounts,well belowEPAsstandards.
of the water)isone measure
of overallwater
Turbidity(orcloudiness
quality.Allwatermustbe below5 NTU(NephelometricTurbidity
Units),
andwatercanonlybe abover NTUif it doesnot interferewith effective
ln zot4,turbiditywasalwaysbelowboththe 5.oandr.o NTL
disinfection.
withthe highestlevelat o.6zNTU.Typicallevelsat theWachusett
standards,
Reservoir
areo.3NTU.
waterfor pathogens
suchasfecalcoliform,
MWRAalsotestsreservoir
andGiardia.Theycan
bacteria,viruses,andthe parasitesCryptosporidum
s ewell
enterthe w aterfrom ani malor humanw aste.A l ltestr esult wer
w i thi nstateandfederal testi nq
andtreatmentstand ar ds.
S EA T. H i GH
WH Y Y O URW A T E R T A ST EGR
OU A LI T YS O URC E WA T ER
Yourwatercomesfrom the Ouabbin
Reservoir,
about65 mileswestof Boston,and
about35 mileswest
the WachusettReservoir,
supply
of Boston.Thesepristinereservoirs
in
wat er t ol o c aw
l a te rd e p a rtme n ts
w holes ale
Thetwo reservoirs
combined
5r communities.
supplied
aboutz oom i l l i o ng a l l o n sa d a yo f h i g h
q ualit ywat ert o c on s u me rs
i n z o t4 .
w a te rs h e dasre
TheO uabbinandW a c h u s e tt
naturallyprotectedwith over85%of the waterensure
shedscoveredin forestandwetlands.To
safety,the streamsandreservoirsar+tested
dailybythe Departmentof
oftenandpatrolled
(DCR).
andRecreation
Conservation
Rainands nowf a l l i n go n th e w a te rs h e d-s
protectedlandaroundthe reservoirs
- turn into
Thiswater
streamsthat flow to the reservoirs.
comesin contactwith soil,rock,plants,and
othermaterialasit followsitsnaturalpathto the
reservoirs.
Whilethis process
helpsto cleanthe water,it can
andcarryvery
alsodissolve
Com p o u n d
B ar i u m
M on o c h l o ra mi n e
F luo ri d e
Nitrate^
{
_t
f
f
t
1i
"FG ,5cxde{,{rm$amds.
,..
Ld F Sodiumin watercontributesonlya smallfractionof a person's
monthly
testsforsodium
i overallsodiumintake(lessthantoo/o).MWRA
*.'
'W'
' andthe highest
(about
per
glass).
was
mg/L
mg
8
oz.
level
found
9
34.8
r"--'
',VeryLow Sodiumbythe FoodandDrugAdministration.
Thiswould
be considered
{MCL}
Fliqhest
L"eveN
Allowed
-.'--'-- ---.'
ppmi
2
| , tr r r
^ ^p- m | 4 -M R D L
p
4
ppm
ppm
ppm
Nitrite^
TotalTrihalomethanesppD
ppD
Acids-5
Haloacetic
TotalColiform
Comb i n e R
d adium
. A FTE R TR E A TME N T
TE S Ti hIG
R €S U LTS
EPAandstateregulations
requiremanywaterqualitytestsafter
eds
s
treatmentto checkthe w ateryouaredri nki ng.MW RAconducthundr
(a completelist
of testsperyearon over12ocontaminants
of thousands
D etai l saboutzor4te str esult ar
s eint he
i savai l ablon
e w w w .mw ra.com).
table below,The bettornline isthe waterqualityis exeellent.
o/o
I ecir-
iWefo*nd)
Eeteeted
Rangeof
Level{MCLG}
Average net€rtisns ldealGoal Violation How it gets in tire water
o.oo8
1.9
7,.O2
10
o.o6
L
o.oo6
8o
13.3
6o
to.2
5o/o
5
r.o% (Aug)
1.76
2
o.o07-o.oo9
o-3.9
4-MR D LG
No
No
Commonmineralin nature
Waterdisinfectant
Additivefor dentalhealth
4
No
o.or-o.o6
ND-o.oo6
10
No
3.7-17.3
o-15.9
ND-r.o%
n5
No
n5
No
o
No
Atmospheric
deposition
Byproduct
of waterdisinfection
Byproduct
of waterdisinfection
Byproduct
of waterdisinfection
presentin environment
Naturally
o
No
Erosionof naturalmineraldeposits
n
Qz- e
!.76
r
No
ContaminantLevel.The highestlevelof a contaminantallowedin water MCLsare set as closeto the MCLGsas feasibleusingthe best
KEY:MCL=Maximum
ContaminantLevelGoal.The levelof contaminantin drinkingwater belowwhichthere is no knownor expectedriskto
availabletechnology.MCLG=Maximum
health.MCLGsallowfor a marginof safety.MRDL=MaximumResidualDisinfectantLevel.The highestlevelof a disinfectantallowedin drinkingwater.Thereis
MRDLG=Maximum
ResidualDisinfectantLevelGoal.The
for controlof microbialcontaminants.
convincingevidencethat additionof a disinfectantis necessary
to
do not reflectthe benefitsof the use of disinfectants
levelof a drinkingwater disinfectantbelowwhichthere is no knownor expectedhealthrisk.N4RDLGS
per
, max i mum
e l i ter ^As requi redby D E P the
l n ta m in a tio np.p m = p a ftsper mi l l i onppb=paftsper bi l l i onns=nostandardpC i /L=pi coC uri
c o n tr o lm icr o b iaco
resultis repoftedfor nitrateand nitrite,not the average.
*1.1:i*+
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\+
f fAtulE€Rtee'51i
RF'(T I-\o*jlrif
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4l*"
WHYYOURWATERTASTESGREATWATERTREATMENT
that the Bostonareawater
Oneofthe reasons
tastessogoodisthat MWRAhasstate-of-the-art
treatmentat the JohnJ.CarrollWaterTreatment
Sincezoo5,yourwaterhas
Plantin Marlborough.
beentreatedwith ozone- producedby
pureoxygen.
applyingan electricalcurrentto
against
Ozonehasensuredstrongprotection
improvedwaterclarity,
andviruses,
microbes
andmakesthe watertastebetter.Startingin
(UV)disinfec2oa4,we alsoaddedultraviolet
tion,furtherimprovingthe qualityof the water.
a morepotentform of
UV lightisessentially
from sunlight,and
the naturaldisinfection
potentiallyin our
that anypathogens
ensures
reservoirs
arerenderedharmless.
the waterchemistryisadjusted
Inaddition,
of leadandcopperfrom
to reducecorrosion
F lu o ri d iesa d d e dto p ro m o te
h om eplum bing.
dentalhealth,andinAprilzor5the dosewas
lowered
to o.7ppmbasedon CDCandEPA
Last,we add monchlorarecommendations.
mi n e,a m ildandlon gl a s ti n gd i s i n fe c ta ntot
protectthe wateras it travelsto yourhome.
R E S E A R CFOR
H N E WR E GU LA TION S
to definenew
MWRAhasbeenworkingwith EPAandotherresearchers
contaminants.
waterstandards
by testingfor unregulated
national
drinking
andto seea listingof whatwasfound
To readmoreabouttheseregulations,
.
in MWRAwater,pleasevisitvvww.mwra.com/UCMR/zor4.html.
I M M UNESYSTEM S
W ITHW E A K E N ED
D R IN K IN G
W A TE RA N D P E OP LE
in drinkingwater
to contaminants
Somepeoplemaybe morevulnerable
persons
suchaspersons
lmmuno-compromised
thanthe generalpopulation.
persons
who haveundergone
organ
chemotherapy,
with cancerundergoing
some
peoplewith HIViAIDS
or otherimmunesystemdisorders,
transplants,
people
from
infections.
These
particularly
at
risk
be
and
infants
can
elderly,
shouldseekadviceaboutdrinkingwaterfromtheirhealthcareproviders.
by
the riskof infection
meansto lessen
guidelines
on appropriate
EPA/CDC
fromthe
areavailable
contaminants
andothermicrobial
Cryptosporidium
EPAsSafeDrinkingWaterHotline(:-8oo-426-479t).
IN BOTTLED
WATER
CONTAMINANTS
be expected
to
bottledwater,may reasonably
Drinkingwater,including
presence
of
containat leastsmallamountsof somecontaminants.The
indicatethat waterposesa healthrisk.
doesnot necessarily
contaminants
andpotentialhealtheffectscanbe
Moreinformationaboutcontaminants
obtainedby ca||ing the EPAs SafeDrinkingWaterHotline (r-8oo-426 479t)or
MWRA.In orderto ensurethat tap waterissafeto drink,the Massachusetts
whichlimitthe amountof certain
regulations
DEPand EPAprescribe
TheFoodand
in waterprovidedby publicwatersystems.
contaminants
(FDA)andthe Massachusetts
of Public
Department
DrugAdministration
in bottledwaterwhich
limitsfor contaminants
establish
Healthregulations
mustprovidethe sameprotectionfor publichealth.
s. . .
TES T SI N CO M M U N IT YP IPE S
test
MWRAandlocalwaterdepartments
3ooto 5oowatersampleseachweekfortotal
cancome
coliformbacteria
coliformbacteria.Total
or
animals,
of
warm-blooded
intestines
fromthe
Most
canbefoundin soil,plants,or otherplaces.
their
of thetime,theyarenot harmful.However,
from
presence
couldsignalthatharmfulbacteria
fecalwastemaybethereaswell.TheEPA
in
that no morethan 5%of the samples
requires
lf a watersampledoes
a monthmaybe positive"
test positive,we runmorespecifictestsfor E co1i,
foundin humanandanimal
whichisa bacteria
No E.coliwas
fecalwasteandmav causeillness.
foundin anyMWRAcommunityin zor4.lf your
communityfoundanytotal coliform,it will be
listedwithinthe communityletteron page4.
A B OU TC R OS SC ON N E C TION S
IN FOR MA TION
of backflow
the installation
DEPrecommends
The Massachusetts
prevention
to helpprotect
for insideandoutsidehoseconnections
devices
in yourtown.
your
water
system
well
as
the
drinking
in
home,
as
water
the
pleasecall6q-z4z-53z3or
Formoreinformationon crossconnections,
visitwww,mwra.com/crosscon.html.
anegrffflsdff *.,"=.,.
ffip ce,#fsd"-&fue
Althoughtap waterandbottledwaterhaveto meetthe same
standards,
tap waterisdeliveredstraightto yourhomewithout
truckingor plasticwaste.BottledwaterproducesoverLo,ooo
gasses
totap water.
compared
* *timestheamountof greenhouse
.F+ Tapwatercostslessthana pennypergallon,whilebottled
watercancostbetween$1and$8 pergallon.Tapwater isthe smartchoice!
g,s{d:firi{:: *i* S'rse"s.is"
*S*ci$.
't'B,,!fuga'
$.c:.*.u$,:r,\
i.g4:t*t*x{us"' ..' "
whenit leaves
the
MWRAwateris lead-free
reservoirs,
andMWRAandlocalpipesdo
lead
not addleadto the water.However,
canget intowaterthroughhousehold
pl umbi ngi ncl udi ng
so m eser vicelines
(thepipefromthe streetto yourhouse).
if
Checkwith yourlocalwaterdepartment
you havea leadservice
line.lf youdo,you
i t.
shoul drepl ace
-."rf"'";;
brr'i,il.
-,
rl
..-I
:p;;tr
ik
' '";":'B*'
ffi"."i
INV E S T M E NTISN YOU RWA T ERSY ST E M
FreperingDamsf*r f lirnateCl"lar:g*
All
Sincezoo6,MWRAhasspentover$21millionon damsafetyprojects.
routinelyby
areinspected
andappurtenances
MWRAdams,dikes,spillways
andarein goodcondition.
Iicensed
dam safetyengineers
W h i l e F r* v i d i n gOp e nS p a c e
Fr ot ec t ingRes erv o i rs
Thebestwayto deliverclean,safewateristo startwith highqualitysource
water.Since1985,sr34.5millionhasbeeninvestedin landpreservation
watersheds.
aroundthe Oua bin,WareandWachusett
i n R e a l T i r* e
Monit or ingW at erQt" re l i ty
systemin realtime - z4 hours
Yourwateris monitoredby a state-of-the-art
This
a day,sevendaysa week- to makesureit isfreeof contaminants.
allowsMWRAto respondto changesin waterqualityalmostimmediately.
TakingAdvantageof Gravity
generators
that capturethe energyof
MWRA operatesthreehydroelectric
energyannually'
sr.5millionin renewable
thewaterasit flowseastproviding
I
e overedStoraEeKeepsWaterSafeavlddlean
a networkof covered
MWRAhasconstructed
storagetanksacrossthe serviceareathat keep
yourwaterprotectedfromthe treatmentplant
to yourtap.TheSpotPondTankin Stoneham
w i l lo p e nl a te rth i sy e a r.
ffi
ffi
*-'
{€.:#$"$[i5
Wsd*s' fsff*sr"sre?g,f#dc
z o om i l l i o ng a l l o n os f w atereachday-over
M WR Ad e l i v e rs
O n av er age,
r z o m illiongallo n lse s sth a ni t d i d i nth e r9 8 o s .
350
o
E
U
L
6
z
o
J
(,
z
J
J
325
300
275
250
225
200
475
150
r98o
1998
2o!4
UnderEPArules,eachyearyourlocalwater
musttestwaterin homesthat
department
arelikelytohavehighleadlevels.The
isthat 9o%of the sampled
requirement
homesmusthaveleadlevelsbelowthe Lead
ActionLevelof r5 ppb.Sincecorrosion
beganin 1996,leadlevels
controltreatment
in testedhomeshavedroppedovergo0/0,
r oundshavebeen
sampl ing
andr9 strai ght
belowthe EPAActionLevel.
Fortipson howto reduceyourpossible
to leadgoto www.mwra.com/lead.
exposure
RESULI S
S E P TE MB Ezor4
R LE A D& CO PPER
(Target (l d e a i
# llome
go% Acti0n Gca l ) Ab,ove
A|i#
Tested
R a n g e V a l u e Level ,VCLG Homes
Lead io-6615.a1
(ppb)
15 i o
I
tl+so
Copper o-o.5
(ppm)
1 . 3 i 1 .3 I
o /4 5 o
o.1 I
which,if
of a contaminant
concentration
KEY:AL=ActionLevel-The
whicha water
triggerstreatmentor otherrequirements
exceeded,
on paqe2.
systemmustfollow.Definitionof MCLGavailable
xs$**"sreex,&t*ct"ssh
fsmp*n#cemf
::
fuxeef
ex**ru$
#-e.'t'f
' ..
lf present,
elevatedlevelsof leadcancause
for
especially
healthproblems,
serious
Lead
pregnant
w omenandyoungchildr en.
frommaterials
in drinkingwaterisprimarily
withservice
lines
associated
andcomponents
MWRAis r esponsible
andhomepl umbi ng.
water,but
highqualitydrinking
for providing
used
cannotcontrolthe varietyof materials
lf yourwaterhas
in plumbing
components.
beensittingfor severalhours,youcan
by
minimizethe potentialforleadexposure
yourtapfor 3oseconds
to z minutes
flushing
beforeusingwaterfor drinkingor cooking.
aboutleadinyourwater,
lf youareconcerned
youmaywishto haveyourwatertested.
on leadin drinkingwater,
Information
testingmethods,andstepsyou cantakqto
isavailable
fromtheSafe
exposure
minimize
DrinkingWater Hotline at rSoo- 426-479:gov/safewater/lead,
or MWRA
or www.epa.
at 6q -z4z-5323or www.mwra.com/lead.
AlrJor.llnv
salrnosau
ralel sllosnq)essehl
?roz slinssulsal
raleIA6ur)uuc
utrv A
9NrN NlA
GUVAAV
uno^
very
Thisrepo(conlains
importanl
nformation
about
yourdrinking
water.Please
lfanslate
il, or speakwith
whounderstands
il
someone
wichtlge
hfomation
lmBeilchl
steht
Wasse6
lhrcr
iiberdie
Qualitatdes
DerEeicht
sollube6e[t
Gemeinschaff.
werden,
odefsprechen
Siemil
Freund,
derihngulaveBlehl
elnem
4!\
MassachusettsWater Resources
=
i$:"Jit'andtheEverettwater
una
;li18; + 8, ! + + dr €. : .
Sl usteddeseaobtener
copiaije eslereporte
en
,r,i i+14F,(trl] rttr,kji jl
llamenos
a telefono ,F. ii1frllirrllT- r, :i?j
espaiol,
617-788-1190.
iE'6:a 1+Er',niiiEFtrF,lAt';
1f;fi4+i
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@nllene
importanti :oH++l:6. blst:aqtt*l
informazioni
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T h is r e p o r t is r e qui redunderthe FederalSafeD ri nki ngWaterA ct. MWR A PWS l D # 6oooooo
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Residential
Customer
6t7-z4z-5323
6t7-z9z-55oo
6t7-626-rz5o
6t7-624-6ooo
8oo-z3z-4636
6t7-z4z-5323
6t7-z4z-5323
617-z4z-SAVE
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