2014 Annual Report - LifePath, formerly Franklin County Home Care

Annual Report 2014
Tribute to Senator Stephen M. Brewer
Top: Senator Brewer visits with dining center attendees over lunch in
March of 2000. Bottom: In his role as chair of Senate Ways and Means,
Senator Brewer speaks during “Elder Lobby Day” at the Boston State
House in March of 2014.
Senator Brewer has served the Commonwealth since 1988, when he was
first elected to the House of Representatives, and he has served in the Senate
Chamber since 1996. His Senate district is the second largest in the state,
covering 28 cities and towns in Worcester, Hampden, Hampshire, and Middlesex Counties, and the senator has been a staunch and tireless advocate for
these communities and a leader on fiscal matters.
He has worked on behalf of veterans, protected the environment and
agriculture, supported higher education, and always kept the needs of families and elders first and foremost in his mind and actions. He persistently
advocated for changing the name of the Department of Mental Retardation
to the Department of Developmental Services, which reversed an antiquated
stigma and promoted dignity and respect for everyone. He sponsored legislation that charged the Executive Office of Health and Human Services to
create, in May 2013, the Commission on Rural Access and Improving State
Sponsored Services in MA Rural Communities.
During his many years in the legislature, Senator Brewer has supported
the care of elders in their homes and community. As chair of the Senate Ways
and Means committee, he balanced the state’s fiscal reality with many competing needs. FY14 brought an opportunity to restore some of the cuts that
began in 2008. Under Senator Brewer’s leadership, the FY14 budget provided
important investments in the area of health and human services, including
increased services at senior centers. The FY14 budget eliminated the wait list
for home care services, allowing more elders to stay in their homes, avoiding
costly nursing home placements, saving public expenditures, and improving
the quality of life for many.
Our sincere gratitude goes to Senator Brewer for all his work, advocacy,
and service to the district and Commonwealth for more than two decades.
Greetings!
It is a time of reflection
and celebration as we
commemorate our 40th
year of service to the
community!
We are grateful to each
person who contributes in
their own way to serve the
community. Thank you
to the Board of Directors,
Executive Director Roseann Martoccia (R)
Citizens Advisory Board,
and Regina Curtis, board president (L).
Money
Management AdviPhoto by Linda Marshall.
sory Council, the Congressional Delegation, Massachusetts senators and representatives, local
officials, Councils on Aging, donors, contracted vendors and their staffs
who provide direct care, our colleagues in health and human services,
and all the volunteers as well as our dedicated staff. FCHCC is fortunate
to collaborate with many partners in order to help elders, persons with
disabilities, and caregivers. We recognize and appreciate the collective
effort and commitment that makes our organization strong.
This milestone has us looking back through old records and photos
to remind ourselves of our history and purpose. Over the past 40 years,
we have remained true to that mission. FCHCC is a nonprofit corporation—designated as an Area Agency on Aging—that develops, provides,
and coordinates a range of services to support the independent living
of elders. We work in Franklin County and the four Worcester County
towns of Athol, Petersham, Royalston, and Phillipston. We started with
a modest beginning of less than $100,000 in federal funding. We also
began with community support, from the County Commissioners and
volunteers who gave their time, to collaborations with local efforts that
were under way. Over the years, services to persons with disabilities
and support to caregivers and grandparents raising their grandchildren
were added because of the commonalities with our mission to provide
home and community support. Our geographic area has also grown to
encompass Hampshire, Hampden, and Berkshire Counties for some
services.
We are all part of a family and seek the assistance and support of
family, friends, and our community when life presents its challenges.
FCHCC has been, and will be, there to answer questions; sort out
complex processes for applications; provide health insurance information, education, and counseling; offer home and community options;
and provide opportunities for healthy living, volunteer engagement, and
making choices best suited to one’s situation.
We are proud of what we have brought to the community and look
forward to its continuation. We challenge ourselves each day to meet the
changing needs of those we serve, and we hold ourselves accountable
to honoring self-determination and choice as well as collaborating with
families and community partners.
FCHCC was founded in 1974 with the understanding that the
growing elder population would have expanding needs. Here we are,
facing that growing demographic, understanding that we must continue
to partner and provide linkages from home to healthcare settings to
collectively provide quality and cost-effective care. Our volunteers are
more important than ever in order for us to succeed and be efficient and
help us to bring peace of mind to the persons and families we touch. We
look forward to meeting the challenges of the decade ahead, seeking opportunities to expand options and meet people where they are in order
to fulfill their wishes to be at home and be part of their community.
FCHCC | 2014 Annual Report
1
Directors and Advisors
November 2013–November 2014
Our consumer-based boards are composed of retirees, residents of our communities, Council on Aging
representatives, and public, private, and nonprofit business members.
Board of Directors
Citizens Advisory Board
Board of Directors
Citizens Advisory Board
Regina E. Curtis,
President
Evelyn Walsh,
Vice President
Denise Coyne,
Treasurer
Pam Barber,
Secretary
Ruth Black
Jaye BonSignor
Juanita Caldwell
2
Russell Dean
Mark Fitzpatrick
Judith Fonsh
Dr. Douglas Fusonie
Donna Jeanloz
Wanda Nieves
Alfred Ohlson
Leo Parent
Sonnya Peters
Deb Taylor
FCHCC | 2014 Annual Report
Theresa Allen
Constance Blakely
Juanita Caldwell
Beverly Demars
Judy Flagg
Clifford Fournier
Nicole Graves
Sue Hellen
Beverly Leonard
Strong Oak
Susan Sprung
Linda Thompson
Sally Zettel
Money Management Advisory Council
Christine Baronas
Janet Calcari
Belinda Clapp
Charity Day
Brenda Dennison
Sue Dillon
Lynne Feldman
Janice Garrett
Art Hannan
Lisa Osborne
Shelly Rowe
Jan Stiefel, Esq.
Staff 2013–2014
Maureen Adams
Terri Aitken*
David Ames*
Pavel Angelchev
Susan Arnold
Kathleen Augustine*
Andrea Baker
Nancy Baker*
Karen Barber-Silva
Michelle Billings
Barbara Bodzin*
Trevor Boeding
Lesley Bolduc*
Ann Boudreau
Linda Bramhall*
Kathleen Burns-Griffin*
Susan Bushika
Carol Calcari
Janet Calcari*
Ashlee Cancio-Bello*
Luis Cardona
Joan Carney
Christopher Chagnon*
Molly Chambers*
Ellie Clark
Christine Clarke
Diane Coburn*
Regis Crosby*
Kaytlin David
Douglas Dawson
Ann DeJackome
Laurie Deskavich*
Laurie Dickson*
Amy Dlugosz
Jean Donovan
Blanche Dwyer
Terrie Edson*
Rachel Elterman
Lynne Feldman*
Therese Fitzsimmons
Carol Flandreau*
Mary Foster
Elizabeth Foster*
Stephanie Gale*
Ruth Gallagher
Michael Gilbert*
Jennifer Glover*
Susan Goodstein
Gayle Gramarossa*
Michelle Griswold
Aubrey Harmon
Jamie Hatch
Donna Heath*
Karen Hettlinger
Leanne Jacobs-Rohan
Denise Jacque-DeNofrio*
Anne Jemas
Mary Johnson
Karen Kane
Lesley Kayan*
Beverley Kimberley*
S. Hugh Knox
Every year on June 15, FCHCC staff members wear purple in recognition of World Elder Abuse Awareness Day.
Rebecca Kopera
Julie Laird
Marianne LeBlanc
Kimberly LeGrand
Terri Letourneau*
Donna Liebmann*
Deborah Luekens
Susan Manatt*
Linda Marshall*
Melanie Martel
Roseann Martoccia*
Elizabeth Mattern
Tessie Maxwell
Kimberly McKay
Rebecca Meuse*
Kathleen Meyer
Linda Micka
Lisa Middents*
Laura Monette*
Debra Mumblo*
Diane Myntti*
Michael Naldrett*
Jeri Nardacci
Kimberly Niedzwiedz
Darlene Nutter
Mary O’Brien
Alice Paquette
Paula Pedersen*
Linda Puzan
Cynthia Ray
Angela Recchia
Cheryl Richardson*
Jessica Riel*
Cynthia Rothschild*
Lucia Russom
Jane Severance*
Jennifer Shears-Dolle
Heather Sheperd
Gretchen Smith
Melissa Sonier*
Corinne Spezeski
Audrey Stockwell*
Jeffrey Suprenant*
Aisling Taft
Robbin Terault
Cynthia Thibeau
Susan Tidlund*
Kerry Togneri
Revekka Tutelya
Charlotte Weltzin
Pauline Wichowski*
Lorraine York-Edberg*
*Staff who donated to,
fundraised, and volunteered
for FCHCC in the past year.
FCHCC | 2014 Annual Report
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Volunteers 2013–2014
FCHCC thrives with the help of over 500 wonderful volunteers. Not all are listed here due to space limitations. Appreciation
and thanks goes to all of the dedicated Adult Family Care caregivers for the commitment, care, compassion, and support they
give each and every day. Thanks to all of our volunteers!
Bob Ahearn
Pauline Alldred
Katherine Allen
Melissa Alosso
Roseanne Amodeo
Robert Amyot
Megan Atherton
Elaine Bagley
Carol Ball
Lois Bascom
Richard Bauman
John Bergeron
Larry Bezio
Raloon Bialek
Ruth Black
Richard Bongiovanni
Cathey Boschen
CeeCee Boyd
Danielle Boyd
Lois Brown
Dorothy Cary
Bernadette Champagne
Monique Charest
Moriah Coates
Rebecca Cobb
Richard Coburn
Page-Ann Coleman
Barbara Comstock
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Alan Coutinho
Denise Coyne
Heidi Creamer
Glenn Cullen
Tanya Cushman
Russell Dean
Taylor Deskavich
Donald Desmarais
Dan Dibble
Michele Dihlmann
Ian Dore
Suzanne Dorow
Leanne Dowd
Kathryn Drake
Wendy Dubois
Sue Dunbar
Jane Dutcher
Henry Eggert
Barbara Engstrom
Dennis Farley
Audrey Finkowski
Lorraine Fox
Don Freeman
Janine Fregeau
Tracy Gaudet
Becky George
Liliya Giurgia
Marcia Gobeil
FCHCC | 2014 Annual Report
Ivan (Toby) Gould
Angela Grabazs
Nancy Graton
Michael Griffin
Holly Handfield
Art Hannan
Sarah Hinckley
Charles Hosford
Judith Imes
Harold Jensen
Wilmer O. Johnson
Jane Johnson
Kay Johnson
Carol Jones
Wendy Kane
Ellie Kastanopolous
Carol Katz
Pam Kelly
Michael Andrew Kenny
Polly Kiely
Carole King
Michael Kroll
Eli Kwartler
Sally LaBelle
Mary Laffond
Jaimye Larsen
Barbara Levy
Rachel Lively
Judith MacEwen
MaryLou Manica
Wendy Marsden
Jean Marshall
Doris Martin
Linda Mason
Barbara Masson
Jane McDonough
Virginia McGann
Cecile Mealand
Ann Marie Meltzer
Elaine Misch
Steve Mitchell
Donald Morrow
Kathleen Mottor
Diana Newton
Frank Newton
Annmarie Newton
Karen Noblit
Kathleen Nolan
John O’Connor
Rose O’Connor
Alice Paquette
Kaylee Parry
Susan Pasteris
Florence Pelletier
Ted Penick
Beverly Petravage
Nicole Pietraszkiewicz
Anne Plunkett
John Pollard
Roberta Potter
Edward Preissler
Jesse Pulitzer-Kennedy
Connie Rackliffe
Hendra Reidy
Linda Reynolds
Douglas Riddell
Marilyn Riddle
Rachael Risser-Sperry
Natalie Romano
Marion Rosenau
Mary Russell
Lucia Russom
Tom Savage
Barbara Schauer
Steven Schneider
Lucinda Seago
Carl Secore
Fred Secore
Charles Shaw
Mary Sieruta
Vera Ellen Smith
June Smith
Sydney Snow
Ellen Snyder
Emma Stamas
Marsha Staples-Love
Becky Stone
Marsha Stone
Marilou Streeter
Jayne Sullivan
Bonnie Telega
Chris Therien
Joanna Tuttle
Shirley Ullstrom
Rudy Urgiel
Tyll van Geel
Frank Waldron
Bruce Wallin
Lois Wilbar
June Wilcox
Rev. Lorraine Willey
Ronnie Williams
Nancy Willis
Gary Winitzer
Nancy Wood
Betty Woodbury
Deborah Yaffee
Lynn York
Alan Young
Kate Ziegler
Franklin County Home Care Corporation
Income and Expenditures FY2014 7/1/13–6/30/14
Foundations
Helping FCHCC
Tufts Health Plan Foundation/
John A. Hartford Foundation
For the Healthy Living Program
Salaries and Benefits: $4,555,437
Program/Support Costs: $1,756,443
Purchased Services: $8,037,195
Boynton Fund
For emergency needs in the Athol area
Total Expenses: $14,349,075
Community Foundation of Western Mass
For the SHINE Program
United Way of Franklin County
For the Benefits Counseling Program
and the Healthy Living Program
Operating Expenses
Income
State: $12,301,040
Federal: $818,302
Project Income/Local Support:
$1,229,733
Total Income: $14,349,075
Thanks to our excellent fiscal and
IT staff! Regis Crosby, Director of
Fiscal Services; Kimberly McKay,
Bookkeeper; Kathleen Meyer,
Bookkeeper; Diane Myntti,
Bookkeeper; Kathy Burns-Griffin,
IT Manager; Doug Dawson, IT
Assistant.
Farnsworth Trust
For emergency support and the
Mass Save Home Repair Fund
Fred W. Wells Trust
For the Medical Emergency Fund
Katherine Pierce Trust
For Little Necessities for Women
Neil McManus Memorial Fund
For senior caregivers
Sarah Dyer Charitable Fund
For building mental health care
capacity for elders
From a senior picnic over a decade ago to a party at
Elm Terrace in Greenfield this past year, our community
enjoys coming together for good food and friends.
FCHCC | 2014 Annual Report
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Looking Back, Moving Forward
FCHCC celebrates its 40th anniversary by taking a look back.
July 22, 1974
1976
1978
FCHCC was incorporated as a nonprofit corporation
to provide home care programs for Franklin County,
plus the four Worcester County towns of Athol,
Petersham, Phillipston, and Royalston, for persons
over 60 years of age. We offer assistance in the form
of hot meals, nutrition, medical services, legal
services, nursing services, homemaking, social
services, and other services that prolong the life
and well-being of older persons.
FCHCC began to administer
the senior meals program.
The agency conducted its first Area Agency Needs Assessment Survey.
724 elders received in-home support
at an average cost of $468 per elder,
per year.
October 1, 1975
FCHCC was the first home care corporation
in the Commonwealth to be designated as
an Area Agency on Aging.
FCHCC assumed
the administrative
role with a smooth
transition and no
disruption to the
meals service.
6
FCHCC | 2014 Annual Report
1974–1984
1980
1983
The first three-year Area Agency
Area Plan was developed from public
hearings in Orange and Greenfield
and public forums in Shelburne,
Deerfield, and Greenfield.
The agency was designated
as the mandated protective
services agency to investigate
elder abuse and neglect.
“It was a strange and awesome
experience . . . no one knew what
was ahead. It was the beginning of
becoming familiar with acronyms,
entitlements, strange designations
and account numbers, and also
having to deal with two budgetary
years—­the Commonwealth and
the Federal fiscal years.”
—FCHCC’s first board of directors
1982
1984
Due to federal budget cuts and
the uncertainty of funding for elder
nutrition programs, the first Meals
on Wheels fund drive was held,
raising over $5,000.
Two new programs launched: Adult
Family Care began accepting its first
clients, placing them in the homes
of “host families,” and Nursing
Home Ombudsman, now called
the Long-Term Care Ombudsman
program, began to serve residents of
area nursing and rest homes.
Did you know?
Beginning in 1982, “The Good Life”
radio show and “SeniorGram”
radio spots aired on local stations,
with spots even airing on stations in
Louisiana, Indiana, Pennsylvania,
and Connecticut in 1985. By 1986,
the “SeniorGram” radio spots were
heard on 86 stations in 26 states.
FCHCC | 2014 Annual Report
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1985–1994
1986
1990
For the first time, more
home-delivered meals
(73,000) than congregate
meals (69,000) were
provided.
Due to the state budget, the agency
was forced to cut clients from its rolls
for the first time in its history: 72
“less frail” clients were removed
from the caseload.
Robert Harrigan, home-delivered meals recipient, receives his noontime meal
from a volunteer driver at his home in Turners Falls.
8
1988
1989
Farmer’s market coupons were made
available to elders in the area for the first
time­­­­—elders were able to purchase fresh
food and vegetables at the Greenfield
Farmer’s Market on Saturdays during
the summer months.
Severe cutbacks in the State Home
Care program decreased services to
clients by an average of 18%.
FCHCC | 2014 Annual Report
Did you know?
In June of 1991, FCHCC said
goodbye to its original home at
the old Central Street School
in Turners Falls and moved to its
current location into what had
been Farren Hospital at the
Farren Care Center.
1991
The mission of the agency officially expanded by
vote of the board of directors to include providing
services to other populations in addition to elders,
such as persons with disabilities. The agency became
the first home care corporation in the state to
receive approval to provide Personal Care Attendant
services. Morgan Allen House in Greenfield and
Winslow Wentworth House in Turners Falls opened
as congregate housing facilities to offer supportive
living situations.
As a Money Management program volunteer, Elaine
Pepin of Northfield provided one-on-one assistance to
elders who needed help managing their finances.
1994
The Money Management Program
formed and began training volunteers
to assist elders in managing their
finances by helping with bill paying,
check writing, budgeting, and more.
The Winslow Wentworth House is named after the first president of the founding board of directors.
FCHCC | 2014 Annual Report
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1995–2009
1995
1996
1999
FCHCC worked cooperatively with several
organizations concerning access to health care.
The State Department of Public Health formed
Community Health Network Areas (CHNAs)
across the state. The Franklin County/North
Quabbin CHNA chose “immunization” as its
initial project. The Community Health Center
Planning Group was provided space within
FCHCC’s office and received a Medicaid
Access Grant to help determine the need and
feasibility of establishing a community
health center in Franklin County.
The Aging Services Access Points
(ASAPs) bill was passed, establishing
home care corporations across the
state as ASAPs to serve as one-stop
shopping for older consumers in
need of state-funded, long-term
care services.
In the agency’s 25th year, 45 programs
continued to grow at a record-breaking
pace, with the Home Care program
serving 954 clients and local elders
dining on 170,000 congregate and
home-delivered meals.
July 1997
2001
FCHCC was designated as the
lead agency for the SHINE health
insurance counseling program in
Franklin and Hampshire Counties.
In conjunction with local Councils on
Aging, the agency recruited and trained
new SHINE volunteers in order to
provide health insurance information
to elders in both counties.
The Older Americans Act was reauthorized
in 2001, adding the National Family Caregivers
Initiative and funding. Planning began to
tailor services to caregivers.
Did you know?
FCHCC was the first Area Agency
on Aging or Aging Services Access
Point in Massachusetts to have
its own website: www.fchcc.org
launched in 1997.
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FCHCC | 2014 Annual Report
2003
Community Choices launched, allowing
those needing skilled nursing facility
placement to stay in the community and
to help those currently at a skilled nursing
facility transition back.
2006
A diversity committee was formed
through collaboration with the LGBT
Aging Project to help us stay aware
of diversity in our service area.
June: A well-attended breakfast brought
together local LGBT elders in dialogue.
The first LGBT
breakfast took place
in the conference room
at FCHCC. Since then,
the agency has hosted
quarterly LGBTIQA
socials at venues
throughout the region.
2008
2009
FCHCC was prominently featured
in a five-part series on retirement
in The Recorder.
With funding from the Community Foundation of Western Massachusetts, the
agency produced the first Home Repair Guide, which helps elders, caregivers, and
persons with disabilities learn how to find a handyman, enter into a contract, and
find funds to pay for repairs so they can stay in their home as long as possible.
June 15: FCHCC and the local community came together for World Elder
Abuse Awareness Day, with more than 30 coffee shops and restaurants displaying
informational table tents in their establishments to remind people that everyone
has a right to be safe.
FCHCC | 2014 Annual Report
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2010–2014
Did you know?
In 2008–2009, FCHCC made an effort to “go green.” In 2008, the
agency partnered with The Recorder to print and distribute The Good
Life within the regional newspaper, nearly eliminating the mailer
format that had preceded this change, increasing capacity for email
distribution, and increasing circulation to 24,000. The following year,
the staff initiated an internal effort to conserve resources by recycling
paper, plastic, and glass, and taking online workshops to save on
travel expenses and gas.
2011
With a grant from Tufts Health Plan
Foundation, the Healthy Aging Program,
now known as Healthy Living, launched,
attracting more than 100 participants and
training 63 peer leaders in leading free
community workshops on chronic
disease self-management, healthy eating,
walking groups, and falls prevention.
2010
While budget cuts placed elders on a wait
list for state home care services, FCHCC
worked to help elders manage financial
challenges. Foundational and grant funding
was secured in order to train volunteers
in providing benefits counseling and
application assistance to elders.
The Healthy Living program
has continued expanding and
has added programs in Diabetes
Self-Management, Tai Chi for
Healthy Aging, and Chronic
Pain Self-Management.
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FCHCC | 2014 Annual Report
December 12, 2013
2014
FCHCC participated in the second annual
Valley Gives Day, a regional day of online
charitable giving hosted by the Community
Foundation of Western Massachusetts, raising
$5,186 from 71 donors and a “golden ticket.”
Rides for Health
launched, offering doorthrough-door assisted
transportation for Home
Care clients.
Elizabeth Foster,
Debbie Mumblo, and
Bonnie Dwyer take a
moment to pose and
say “thank you” to all
the generous Valley
Gives Day donors.
Current Programs and Services
Adult Day Health Screens
Adult Family Care
Benefits Counseling
Caregiver Grants
Case Management
Community Choices
Community Nursing Facility Screens
Companion
Congregate Housing: Morgan Allen & Winslow Wentworth Residences
Consumer-Directed Care
Dementia Caregiver’s Support Group
Dining Centers and Luncheon Clubs
Enhanced Community Options
Elder Protective Services
Family Caregiver Support
The Good Life
Grandparents Raising Grandchildren
Healthy Living
Home Care Services
Information & Caregiver Resource Center
Information & Referral
Long-Term Care Ombudsman
Meals on Wheels
Money Follows the Person
Money Management/Bill Paying
Nursing Facility Discharges
Nutrition Education & Consultation
One Care Long-Term Support Coordination
Options Counseling
Personal Care Attendant
Private Care Management
Respite Services
Rides for Health
Senior Care Geriatric Support Coordination
SHINE: Serving the Health Insurance Needs
of Everyone
Silverline: Directory of Resources
Supportive Housing: Elm Terrace
FCHCC | 2014 Annual Report
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2014 Meals on Wheels Walkathon
Celebrating over Two Decades of Community Support
In honor of FCHCC’s 40th
Anniversary, we looked back to the
early days of fundraising for Meals
on Wheels. The first Meals on Wheels
Walkathon in 1994 raised nearly
$3,000. In 2014, together we raised
over $99,000!
Thank you to our
generous sponsors!
We are grateful for so many returning and
new sponsors in 2014. All of your generous
support helps provide meals to over 900
homebound elders in our service area
each year.
Platinum Sponsor $10,000
Gold Sponsors $5,000
Ellen Abbott Gilman Trust
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FCHCC | 2014 Annual Report
Silver Sponsors $2,500
Greenfield Co-operative Bank
Health New England
Hillside Plastics, Inc.
Dylan Korpita
Lightlife Foods, Inc.
Bronze Sponsors $1,000
Athol/Orange Rotary Club
BETE Fog Nozzle, Inc.
Frank Foster
Rice Family Foundation
Robert H. Gilmore
Sun Life Financial, Greenfield
Theresa Ferland
Yankee Candle
Supporting Sponsors $500
Athol Savings Bank
Brattleboro Retreat
Charter NEX Films
Cohn & Company Real Estate
Comprehensive Home Care
GVNA HealthCare, Inc.
Hart & Patterson Financial Group
New England Natural Bakers
People’s United Bank
Southwind Foods
Stobierski & Stobierski, Attorneys at Law
The Arbors at Greenfield
Trademark Real Estate
VNA & Hospice of Cooley Dickinson
Witty’s Funeral Home
Workers Credit Union
Contributing Sponsors $250
A.A.R.P., Mount Grace Chapter
Baystate Home Infusion & Respiratory Services
Brian & Susan Luippold
Chia Collins & Michael Cohen
Cohn Financial Services
Dead River Co.
Florence Savings Bank
Freedom Credit Union
Friends of the Gill Montague Senior Center/
Meal Site
Gage Wiley & Co., Inc.
Harbor Seafood, Inc.
Hometown Bank
Insurance Center of New England
International Health Solutions
Law Office of Richard C. Bishop
Loving Care Agency
Orange Oil
Pete’s Tire Barns
Renaissance Builders
Republican Masonic Lodge
Seunghee Cha, Attorney at Law
Smith-Kelleher Funeral Home
Events
A Notion to Quilt, quilt raffle
Athol Senior Center/Council on Aging, bake sale
Big Cheese 5K
Northfield Mount Hermon School, benefit concert
World Eye Bookshop, 10% of April cookbook sales
Entertainment
Celtic Heels School of Irish Dance
David Fersh, Local Musician
Jay Deane, WJDF, 97.3 FM
Dean’s Beans Javatrekker Express Coffee Van
Diggity Service Dogs: In Dogs We Trust,
Sarah Meikle
Hallmark Institute of Photography Photo Booth
Mountain View Dance
The ROMEOS
Shenandoah of Alotta Hoopla Hula Hooping
Shuffles T. Clown, Clowntique
Tumbling Tigers gymnasts, YMCA Greenfield
Thank you Walkathon
Participants!
Walk Teams Participating in 2014
All Souls Unitarian Universalist
Arbors of Greenfield
Athol Women’s Club
Back Up
Baystate Meals on Wheelers/Baystate Franklin Medical Center
Bernardston Sneakers/Bernardston Senior Center
Buckley/Buckley HealthCare Center
Charlene/Charlene Manor
Chilly Neighbors
Clogston Cloggers/FCHCC
Derby Girls
Team Diemand
Dot/Erving Senior Center
Ellaminnowpeas
Elm Street Ambulators
First Congregational Church of Shelburne
First Franklin
Food Brood
Freeman
Friends in Common/The United Arc
Friends of Frank/Orange United
Methodist Church
Gammy-Gampy
Gill-Montague Senior Center
Good Friends
GCC
Team Green
GSB #2014/Greenfield Savings Bank,
Turners Falls Branch
Hart’s Brook Garland
Health New England
Hillside Plastics
Hill Town Girls
Hospice of Franklin County
K&K
Leverett Lunch Club
Lightlife Foods
Lovers Lane Lovers
Margaret Ferry, M.D., P.C.
Marian’s Marvels/Marian’s Mealer Wheelers
Mohawk Team VIP/Mohawk Trail Regional
High School
Top: Lawson Boyd, member of Team Food
Brood and grandson of FCHCC staff member
Deb Mumblo, shows off his new hat while
enjoying the 2014 Meals on Wheels
Walkathon on May 3 at the Franklin County
Technical School. Bottom: Dedicated volunteer
Ann Trumble stamps a card at the quilt raffle
and senior bingo on Senior Day at the
Franklin County Fair, circa 1990.
FCHCC | 2014 Annual Report
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Montague Church/First Congregational
Church of Montague
Mother-Daughters
Phillip Stones
Poet’s Seat Health Care Center
ROMEOS
Team Ryan
S&D
St. Andrew’s Church, Turners Falls
Sasha’s Team
Seaman Family & Friends
Team Sharon
South County Senior Center Walkers
South Deerfield Congregational Church
Swift Walkers/Swift River School, New Salem
T.A.L.K.
Trademark/Trademark Realty
United Congregational Church of Conway
Waka Waka Walkers
Warwick Seniors
World Eye Bookshop
Anna Jarvis
Beverly Kimberley
Jean Kozlowski
Tina, Alexander, & Andrew LaPenta
Donna Liebmann
Brenda Lynch
Laura & Kelsea Monette
Aleah & Kadence Moore
Geri Paerik
Joy Parsons
Cheryl Richardson
Douglas & Johanna Ridell
Erika & Sadie Ross
Steven Schneider
Stephanie Shulda
Donna Swain
Stacey Tidlund
Susan Tidlund
Francia Wisnewski
Individual Walkers
Participating in 2014
Rosanne Amodeo
Michele Browning
Ashlee Cancio-Bello
Susan Dorais
Lynne Feldman
Robyn Fiske
Christie Freyenhagen
Stephanie Gale
Michael Gilbert
Janet Haas
16
FCHCC | 2014 Annual Report
Top: A new form of Walkathon entertainment:
Breanne, daughter of Stephanie Gale, snuggles
a puppy from Diggity Service Dogs’ Puppy
Playpen. Middle: Cate, age 2 ½, granddaughter
of FCHCC staff member Gayle Gramarossa,
smiles at passing walkers from Shenandoah
of Alotta Hoopla’s play area. Bottom: South
County Senior Center Walkers celebrate
taking away the prize for most money raised
by a senior center with a stop at Hallmark
Institute of Photography’s student photo booth.
We Salute the
Following Donors!
We are grateful for the support of many generous people who gave $100
or less! There are too many names to list on these pages. Sponsors of the
2014 Meals on Wheels Walkathon are listed separately on page 14.
Donors Giving/Raising
$1000 and Up
Donors Giving/Raising
$500–$999
Anonymous (2 donors)
Mr. & Mrs. Charles Barker
Amy Barkin
Leonard M. Bedard Charitable Trust
John W. Boynton Foundation
Howell Chickering
Community Foundation of Western
Massachusetts
Alan Coutinho & Deborah Vincent-Coutinho, Team First Congregational Church
of Shelburne
James & Sarah Dyer Charitable Fund
Farnsworth Trust
Robyn Fiske
Jennifer Glover, Clogston Cloggers
Deb Mumblo & Steve Mitchell, Food Brood
Katherine Pierce Trust
Anne Plunkett
South County Senior Center Walkers
Team Poet’s Seat Health Care Center
Tufts Health Plan Foundation/John A.
Hartford Foundation
United Way of Franklin County
Fred W. Wells Trust
Thalma A. Wright Bequest
Arlene Farr, Team Lightlife Foods
Becky & Ernest Frost
Tina LaPenta
Donna & Marty Liebmann
Brian Luippold
Neil McManus Memorial Fund
Team Phillipstones
St. John’s Episcopal Church, Ashfield
Team Swift Walkers
Debra & William Toppeta
E. Vincent & Maryse Wyatt
Donors Giving/Raising
$250–$499
Elizabeth Adkins
Jeana & Jean Bachinski
Stephen & Martha Barrett
Baystate Meals on Wheelers
Nora Bixby, Team Bernardson Sneakers
Barbara Bodzin & Larry Farber
Douglas Burr
Central Congregational Church, New Salem
Helen Clark
Marlynn Clayton & Gary Krinsky
Robert Clogston
Susan Dorais
Attorney Kate Downes
Elizabeth Foster
Laura Franceschi
Laurie Frazer
Nicole Graves
Joanne King, Team Athol Women’s Club
Leverett Congregational Church
Richard & Linda Lopatka
Rebecca Meuse, Team Dot
Raymond Purington
Sandra, Emily, & Chris Ryan
Steven Schneider
Will, Julie, & Jenna Sencabaugh
Joseph Seremeth
Esra Shoule
David Siano
Becki Stratton, A Notion To Quilt
Deborah Taylor
Team Buckley Healthcare
Team Charlene Manor
Team Friends of Frank
Team Good Friends
Team Green
Team St. Andrews Church
Susan & Robert Tidlund
Steven Wiggin
Elizabeth Wilson
David & Pricilla Yetter
Lorraine York-Edberg & Tim Edberg
Bercia Zaniewski
FCHCC | 2014 Annual Report
17
Donors Giving/Raising $100–$249
Jessica Abbott
Linda Ackerman
Howard & Margaret Adams
Dean Alfange, Jr.
Fabienne Allen
Roger Allen
Katie Allen
Kathryn Aubry-McAvoy
Linda Avery, Team VIP/Mohawk High School
Nancy Baker
Pamela Barber
Stephen Barber
Douglas Bartlett
Ronald Bartos
Dianne Bensen
Joanie Bernstein
Wendy Bernstein, M.D.
Donna Bigelow
Nancy Blackmer
Wanda Blake
Jaye Bonsignor
Dorothy Bourassa
Linda Brown
Lucinda Brown
Raymond & Eileen Brown
Preston & Ann Browning, Jr.
Philip Budashewitz
Theodore Butynski
Juanita Caldwell
Brian & Lydia Canon
Mr. & Mrs. Arthur E. Carlisle
Phyllis Case
Molly Chambers
Channing Bete
Carol Ciborowski
18
FCHCC | 2014 Annual Report
Karen Ciborowski
Julia Clogston
John & Susan Clough
Diane Coburn
Robert & Jennifer Coliskey
Carol Conrad
Cynthia Cormier
Deb Cote
Kristina Cowan
Regis Crocker
Margaret Culley
Marcia Curtis & Ashley Griffith
Regina Curtis
Tanya Cushman
Carl & Mildred Darrow
Crystal DaSilva
John & Suzanne Davis, McCarthy
Funeral Home
Hazel Dawkins
Dead River Co.
Beverly Demers
Patricia & James Donovan
Rosamond Dye
Debora Edson
Herbert Elmer
Dorothy & Walter Ely
Farren Care Center
Field Services, LLC
Mary & Paul Figoli
Ann Fisk, Team Montague Congregational Church
Judith & Clifford Fonsh
Gregory Franceschi & Lisa Middents
Jane French
Susan Garfield-Wright
Merritt Garland, Jr.
Lois Gifford
Elsie Gilman
Mary & Lenore Glaser, TOPS (Friends of)
Mass. Chapter 395
Karin Gravina
Wesley & Nancy Green
Greenfield Emblem Club #43 Women
of GFLD Elks
Greenfield Housing Authority
Tamara Grogon
Mo Grossberger, My Guardian Angel, LLC
Gary Gruber, Law Offices of Gary Gruber
John H. & Lucille Hager
Edna and Paula Haley
Everett & Janice Hatch
Nancy Hazard
Donna Heath
Robert & Sherrie Henry
Rebecca & Robert Holman
John Hough
Frederick & Beatrice Howes
Lisa Hudson
Judith & David Irwin
Denise Jacque-DeNofrio
Alice Johnson
Neil Jones
Ann & Keith Kaczenski
Rev. Marnie Keator, St. Andrew’s
Episcopal Church
Carol & Marvin Kelley
Pamela Kelly & Lauren Kramer
Karen Kenny
James Kessler & Sara Cohen
Wilma & George Kiefer
Nancy Kilhart
Beverley Kimberley
Carole King
Lorna Kirk
Charles Klem
Representative Stephen Kulik
Ladies Aid of Heath
Deborah & George Lambert
Karen Larabee, Kostanski Funeral Home
June Lawson
David & Mary Lenth
Beverly Leonard
Barbara Levy
Donna Liebl
Gerald Lively
Laura Looman
Brenda Lynch
Barbara & Steven MacKnight
Bettylou & Peter Mallet
Roseann Martoccia
Dennis & Gail May
Linda & Brian McComb
Dorothy McIver
Joan McKelvey
Carolyn McLellan
Morgan Mead
Mary Mello
Paul Middents
Lucien & Bonnie Miller
Charlene Mitchell
Montague Congregational Church,
Ladies Benevolent Society
Kadence & Aleeah Moore
Christine Morin
Jennifer Morris
Harold Mosher
Jessica & Jorja Mullins, World Eye Bookshop
Dianen Myntti
Michael Naldrett
Daniel Newton
Jodie Nolan
George & Lisa Nolan
Albert Norman
Thomas O’Connor, Higgins-O’Connor
Funeral Home
Shirley Ostendarp
Paul Parda
Cheryl & Thomas Plunkett
Mary Jane Porter
Roberta Potter
Kelly Potts
Ronald Pratt
Janice Raymond
Cynthia Redin
Marjorie Reid
Frank Ribeiro & Ann Cahill
Douglas & Johanna Ridell
Jessica & Marc Riel
Sandra Rindone
Allen & Barbara Ripingill, Jr.
Susan & Carlton Roberts
Michael & Diane Rockwell
Erika Ross
Cynthia & Andrew Rothschild
Harry Sagan
Cathy Savoy, Athol Council on Aging/
Athol Senior Center
Clark Seaman
Robert & Irene Seaman
Isabelle & Erin Senn
Robin Sherman
Stephanie Shulda
Bob & Diane Speth
Susan Sprung
St. Mary’s Women’s Club
St. Stanislaus Society, Turners Falls
Harry Stafursky
Kevin Steele, Seattle Shrimp & Seafood
Randolf Suhl, Jr.
Kathleen Swaim
Annette Szpilla
Lloyd Taylor
Donald Teagno, Teagno Construction
Team Hospice of Franklin County
Team South Deerfield Congregational Church
Cheryl Termo
Jeanette Tessier
Costas Thompson
Stacey & Ella Tidlund
Trinity Church, Trinity Women
United Way of Central & N.E. Connecticut
United Way of Mass. Bay & Merrimack Valley
Victoria Valenti-Triggs
Anna & Joseph Viadero
Owen Walker
Evelyn Walsh
Martha & Dale Ward
Bob & Anne Weaver
Patricia Webb
Sharon Weyers
Richard Wheeler
Susan Whelan
Jennifer & Thomas Williams
Harry & Dolores Williston
Betty Wilson
Mary & Warren Wilson
Chris Wojcik
John & Ann Wood
Bernadette Wyman
Carole Zambito
FCHCC | 2014 Annual Report
19
Memorial and Tribute Gifts
In Memory of Allan Adie, Sr.
Angela Adie
In Memory of Elaine Barkin
Sunny & Dwight Adams
Cynthia & Richard Asebrook
Rebecca Ashery, Phd.
Amy Barkin
Bonnie Barton Roth
Wendy Bernstein, M.D.
Dallas Bersack
Abigail Billington
Barbara Bodzin & Larry Farber
Bravedancing
Linda Brown
Philip Budashewitz
Mr. & Mrs. Arthur E. Carlisle
Lois Castelli
Patricia & James Donovan
Nicole Fonsh
Judith & Clifford Fonsh
Mary C. Fraser, Captain’s Group
Susie Friedmann
Evelyn Goldenberg
Stanley & Carol Goldman
Barbara & Joseph Goldstein
Phyllis & Brian Gordon
Jane Heller
Rebecca & Robert Holman
20
FCHCC | 2014 Annual Report
Judith Irwin
Ruth & Donald Katzner
Lorna Kirk
Charles Klem, Jr.
Brenda Lyons
Roseann Martoccia
Jean Miller
Brenda & R.E. Murray
Susan Myers
Bonnie Barton Roth
Rae & Ernest Selig
Terez Waldoch
Marvin Wedeen
Cynthia Weigel & Karl Martini
Barbara & Leon White
In Memory of Donna
Ward Burbank
Cheryl & Thomas Plunkett
In Memory of Eleanor Cherwa
Gill-Montague Senior Center
In Memory of Catherine
Christian
Eileen & Thomas Aman
Barbara Begley
Lois Castelli
Margaret Griffin
Liz Larabee
Noreen & Robert Loeber
Barbara Meyers-Jazab
Jane McDonough
Jane & Kyle Scott
In Memory of Gladys Kucenski
In Memory of Debbie Clogston
Carl & Wilma Brooks
Laurie Carter
Pauline Kuzdeba
Alvina & Eugene Leczynski
David & Pricilla Yetter
Julia Clogston
Robert Clogston
Team Clogston Cloggers
In Memory of Muriel L.
Dussault
Elaine Kreiling
Michele Ross & Rodney Spitler
In Memory of Ted Ennis
Dorothy Bourassa
In Memory of Edward
Laczynski
In Memory of Arthur Laramie
Linda Rosewarne
In Memory of Charlotte
Lapointe
Barbara Bodzin & Larry Farber
Paul & Susan Lapointe
In Memory of Marian A.
Holbrook
In Memory of Irene Lively
Mary Jane Porter
Marsha Bonnett
Fortnightly Women’s Club
of Northfield
Team Marian’s Marvels
Team Marian’ Meals Wheelers
In Memory of Ann M. Kelly
Tricia Kelly
Mary Johnson
In Memory of Ida Lozier
Ann Lozier
In Memory of Cynthia G. Page
Donna Bigelow
Crystal DaSilva
In Memory of Sherman Pike
Deborah & George Lambert
In Memory of Jannette Phelps
Annette Phelps Johnson
In Memory of Jeanine Proulx
Gill-Montague Senior-Center
In Memory of Harold C.
Richards
Jane McDonough
Francis & Joyce Deskavich
In Memory of Alfreda A. Sagan
Neil Jones
In Memory of Kristin L. Seaman
Leesa & John Lesenski
Robert Seaman
Shirley Seaman
Team Seaman Family & Friends
In Memory of Ruth F.
Thompson
Dana Higgins
In Memory of Ann Trumble
Joseph Seremeth
In Memory of Kathy A. White
Bill H. White
In Memory of Dick O. Whiting
Nancy Kilhart
In Memory of Ruth
& Ely Wyman
Bernadette Wyman
In Honor of Lenore B. Glaser
Marty & Lenore Glaser
In Honor of Dr. Merritt
& Sallee Garland Family
Susan Whelan
In Honor of Terry & Laurel Dun’s 50th
Wedding Anniversary
Herbert H. & Janet Hodos
Walker Medical Closet
Walker Funeral Home maintains a
“closet” of free medical equipment.
At Walker’s suggestion, users often
donate to FCHCC. We extend our
thanks to Walker Funeral Home
and the following donors for their
assistance to the community.
Elinor & Robert Farrington
Ruth J. Mann
Lynne Page & Roland Ratte
Barbara & Courtney Woodcock
Top: Freda Steiner, right, senior companion, visits with
Irene Hilton. Middle: Diners come together at a local
dining center and chat with new friends. Bottom left:
Volunteers Robert Britt and Irene Kazinskas assist
with meals at the Athol Senior Dining Center. Bottom
right: This dining center party inspired dancing to live
music by local piano player Richard Eriksen.
FCHCC | 2014 Annual Report
21
Clients Served by Town 2014
SERVICES
IN-HOME
HOME
CONG.
MEALS
BY TOWN SERVICES DELIVERED
MEALS
ADULT
INFO. &
PCA
FAMILY
SHINE
FAMILY CAREGIVER CAREGIVER
CARERESOURCES
GRAND
TOTAL
Ashfield15
1353
194023
82
Athol
17146 73 18233106 7247847
Bernardston
303633 16111 1058240
Buckland8
1443
313011
74
Charlemont9 715 816 8 02689
Colrain 1412 3 52412 037107
195226
74
Conway 11812
Deerfield 393037 36911 964262
129
Erving 12 732 030 6 438
Gill
15
1481
206048
112
Greenfield341265 61 17503161 46622
2,016
Hawley 21346202
20
858065 01244
Heath
Leverett 131022 119 3 032
100
12124
29
Leyden 6202
Monroe 220021018
149
119
29
7
206
76
24
298
908
Montague
New Salem
4
2
19
1
9
3
2
6
46
307
Northfield363938 276 82187
Orange 146
1052316
1509923121
683
Petersham13 622 211 2 01369
Phillipston12 824 42010 2 686
551180 01333
Rowe
Royalston 9 511 015 2 21660
Shelburne 03122 56119 997244
45820
123117
88
Shutesbury
Sunderland
6
1691
382327
102
Warwick 16 923 111 4 01680
154026
61
Wendell 11140
Whately 4
1450
16135
48
Other Locations
16
7
6
12
321
423
13
1663
2,461
1014
947
543
120
2039
1001
183
3662
9,509 Total
22
FCHCC | 2014 Annual Report
Programs and Services
Service
Number of Clients
Adult Family Care
120
Alzheimer’s/Dementia Support Group
23
291
Benefits Counseling Recipients
Benefits Counselors
19
39
Caregiver Scholarships
Case Management
1080
202
Community Choices Program
Companion Program
21
543
Congregate Meals
Consumer Directed Care
107
299
Enhanced Community Options Program
Family Caregiver
183
1111
Fund Drive Donors
Healthy Living 249
549
Home Care Referrals
947
Home Delivered Meals
Information & Caregiver Assistance
4579
35
Money Management
Morgan Allen Congregate Residence
22
491
Nursing Facility Initiative
Nursing Home Screening Requests
361
678
Ombudsman Program
Options Counseling
108
1001
PCA Services
Protective Services Reports
1150
Respite83
SHINE Counseling
3662
108
Supportive Housing
State Home Care Purchase Service
784
17,394
The Good Life
Volunteers453
18
Winslow Wentworth Congregate Residence
Testimonials
“With your help we were able to keep mom in our home all but the last eight
weeks of her life. Thank you for your kindness and support.”
“This has been so wonderful and so quick. All I did was make a phone call.”
“I know this card says, ‘Thank You,’ but I wanted to tell you personally, too.
I am thrilled to have my new bath chair (a used one would have been good,
too). I appreciate your time and effort to help me.”
“Thank you for helping me with my mother. This is all a new experience for
her having outside help at her house.”
“I look forward to my meal each day and also look forward to seeing the
driver. That really makes my day. I really appreciate the Meals on Wheels
program.”
“Thank you for being there for us. If we’re lucky, we’ll all be old someday!”
“FCHCC has done so much to help seniors stay in their homes. And by
FCHCC helping these people stay in their homes, it helps them to live
more affordably than keeping them in nursing homes. And elderly people
do prefer to be in their homes.”
“FCHCC is vital to our community. They provide meals, services,
information, and protective services. Without all the services that FCHCC
provides, it would be difficult for a lot of families to maintain or take care
of their loved ones.”
FCHCC | 2014 Annual Report
23
FCHCC 1974 Service Area
MONROE
ROWE
HEATH
LEYDEN
COLRAIN
BERNARDSTON
NORTHFIELD
CHARLEMONT
WARWICK
GILL
BUCKLAND
HAWLEY
SHELBURNE
ERVING
GREENFIELD
ORANGE
ATHOL
MONTAGUE
ASHFIELD
CONWAY
WENDELL
PHILLIPSTON
DEERFIELD
SUNDERLAND
LEVERETT
SHUTESBURY
NEW SALEM
WHATELY
Area of Detail
24
ROYALSTON
FCHCC | 2014 Annual Report
PETERSHAM
FCHCC 2014 Service Area
Franklin County: All programs
CLARKSBURG
Worcester County (Athol,
Petersham, Phillipston, &
Royalston): All programs
WILLIAMSTOWN
HEATH
LEYDEN
COLRAIN
BERNARDSTON
CHARLEMONT
ADAMS
NORTHFIELD
ROYALSTON
WARWICK
GILL
SAVOY
BUCKLAND
HAWLEY
SHELBURNE
ERVING
GREENFIELD
ORANGE
ATHOL
CHESHIRE
MONTAGUE
WENDELL
HANCOCK
LANESBOROUGH
Hampden County:
Adult Family Care
Personal Care Attendant
SHINE*
*SHINE serves some
communities in Hampden
County and Hampshire
County.
ROWE
FLORIDA
NEW ASHFORD
Berkshire County:
Elder Protective Services
Personal Care Attendant
Hampshire County:
Adult Family Care
Personal Care Attendant
SHINE*
NORTH ADAMS
MONROE
ASHFIELD
PLAINFIELD
WINDSOR
CONWAY
PHILLIPSTON
DEERFIELD
DALTON
CUMMINGTON
PITTSFIELD
HINSDALE
SUNDERLAND
GOSHEN
PERU
WORTHINGTON
RICHMOND
WILLIAMSBURG
CHESTERFIELD
LENOX
HATFIELD
PELHAM
HADLEY
AMHERST
NORTHAMPTON
WEST
STOCKBRIDGE
WESTHAMPTON
LEE
STOCKBRIDGE
ALFORD
CHESTER
BECKET
HUNTINGTON
EASTHAMPTON
TYRINGHAM
GRANBY
SOUTH
HADLEY
WARE
BELCHERTOWN
SOUTHAMPTON
GREAT BARRINGTON
MONTGOMERY
OTIS
MONTEREY
HOLYOKE
BLANDFORD
EGREMONT
LUDLOW
CHICOPEE
RUSSELL
WESTFIELD
SHEFFIELD
PETERSHAM
NEW SALEM
SHUTESBURY
WASHINGTON
MIDDLEFIELD
MOUNT
WASHINGTON
LEVERETT
WHATELY
NEW MARLBOROUGH
SANDISFIELD
TOLLAND
WEST
SPRINGFIELD
SPRINGFIELD
PALMER
BRIMFIELD
WILBRAHAM
MONSON
GRANVILLE
SOUTHWICK
AGAWAM
EAST
LONGMEADOW HAMPDEN
LONGMEADOW
WALES
HOLLAND
Area of Detail
FCHCC | 2014 Annual Report
25
Agency Mission Statement
Franklin County Home Care Corporation (FCHCC), an Area Agency
on Aging (AAA), is a private, nonprofit corporation that develops,
provides, and coordinates a range of services to support independent
living. FCHCC provides home and community programs for the area
known as Franklin County, plus the four Worcester County towns of
Athol, Petersham, Phillipston, and Royalston for elders, persons with
disabilities, and caregivers as the Aging Services Access Point (ASAP)
and AAA. FCHCC also operates programs in Hampshire, Hampden,
and Berkshire Counties.
We are committed to:
• Preventing or postponing the need for institutional care
• Facilitating the return home after an institutional stay
• Advocating for elders and for persons with disabilities
• Funding local projects, including Legal Services, Caregiver
Services, and Health & Fitness programs
• Providing support to local Councils on Aging
• Diversity
We have been providing family support and home and communitybased services for elders and persons with disabilities living in Franklin
County and the North Quabbin areas since 1974.
Fairness and Respect for All
Franklin County Home Care Corporation is committed to diversity
in employment practices and service delivery. Our agency prohibits
discrimination and takes affirmative action to serve people in our
community with fairness and respect for all. We recognize that many
differences among people may be barriers to inclusion. These differences
include race, physical appearance and ability, sex, age, nationality and
ancestry, class, religious and political beliefs, marital status, sexual
orientation, and gender identity. We welcome and value all persons, and
we dedicate our agency to an ongoing effort to achieve the goal of greater
diversity among our employees, clients, and others whom we serve.
Who We Serve
For forty years, FCHCC has provided home and community services
to elders. We work with families who provide support to loved ones.
In Franklin County and the North Quabbin, more individuals live in
their own homes rather than apartments due to the rural character
of our area. The care needed at home has gotten more complex, and
typically, consumers are on multiple medications and have more
than one chronic condition. Generally we serve persons in their late
seventies and eighties but also work with individuals in their early sixties
and upper nineties. Every situation is different and care plans are tailored
to one’s needs and change over time. More individuals have dementia
or other cognitive issues. People are able to be supported with direct
care, assistive equipment, technology, and services that come to their
home. About 40% of the elders we serve are medically eligible to be in a
nursing facility. As people live longer, their financial situation may change
and they may need assistance to stretch their resources, maintain their
home, and cover their basic needs, housing, medical expenses and
prescriptions. The Commonwealth of Massachusetts has a strong
tradition of home and community services. Social work, nursing, and
resource consultants work as a team to help navigate options, resources,
and services that are available at home and in the community.
Franklin County Home Care Corporation
www.fchcc.org