A Guide to the Summer Games
Transcription
A Guide to the Summer Games
A Guide to the Summer Games Rio, Brazil Introduction The 2016 Summer Olympics, officially known as the Games of the XXXI Olympiad, and commonly known as Rio 2016, is a major international multi-sport event in the tradition of the Olympic Games due to take place in Rio de Janeiro, Brazil, from August 5 to August 21, 2016. More than 10,500 athletes from 206 National Olympic Committees (NOCs), including first time entrants Kosovo and South Sudan, will take part. With 306 sets of medals, the games will feature 28 Olympic sports. These sporting events will take place at 33 venues in the host city and at 5 venues in the cities of São Paulo (Brazil’s largest city), Belo Horizonte, Salvador, Brasília (Brazil’s capital), and Manaus. It will be the 28th edition of the Summer Games, which was first organized in 1896. Never before were Olympic Games held in South America. Security & Safety Crime against foreigners most often occurs in tourist areas, where petty theft and armed robberies are common. Crimes involving foreigners is most common in the South Zone, especially along the beachside sidewalk after sunset in Copacabana, in the Lapa nightclub district, downtown, and on the jogging route that borders the Lagoa (Lagoon). The most violent crime occurs in the city’s poor North Zone, where there is a high concentration of more violent favelas (shantytowns). Remain aware of surroundings and belongings at all times, particularly when withdrawing money from ATMs. Do not display signs of wealth, such as large amounts of cash, smart phones, expensive jewelry, or watches. Avoid Centro at night, and do not walk alone. Organized crime usually occurs in and around favelas. These areas should be avoided, as police operations against drug traffickers in favelas have led to largescale gun battles. Armed assaults on foreigners who have wandered near favelas have occurred, but are less common than armed assaults on locals. Victims who resist their assailant are usually injured and sometimes killed. In 2008, a Favela Pacification Program (FPP) was initiated to reestablish the rule of law in favelas dominated by criminal gangs, and introduce social services. Police Pacification Units (UPP) have been installed in more than 35 favelas; since then, violent crime rates have fallen. Criminal gangs have fled these favelas to more peripheral areas not often frequented by tourists. However, there are hundreds of favelas in Rio de Janeiro, and the majority of them do not have a dominant police presence or UPPs. Recently, criminal activity on popular tourist beaches, such as Copacabana and Ipanema, has increased. Criminal gangs are known to operate arrastoes, which are large groups of criminals that target locals and foreigners on the beach en masse. Do not leave belongings unattended. The frequency of protests in Rio de Janeiro is increasing, especially due to the ongoing corruption scandal investigations and public discontent with government spending on the 2014 Fifa World Cup and the upcoming Rio 2016 Olympic and Paralympic Games. Most demonstrations are peaceful, though they occasionally become violent. National issues, such as corruption, government accountability, and minority rights, are commonly protested. Demonstrations usually occur in the Centro neighborhood, particularly near Praca da Candelaria. Local protests are usually carried out by teachers, students, and transportation workers for reasons such as wages and working conditions. Police, bank, transportation, and education strikes are common. Workers will generally hold demonstrations in areas near major metro stations (particularly Central and Cinelandia) and airports. Areas around protests should be avoided in case clashes occur. During large-scale demonstrations, expect significant disruptions to transportation. Recently, large-scale anti-corruption marches have been held on Avenida Atlantica, which runs along Copacabana and Ipanema beaches; however, these events tend to occur on Sundays when the avenue is closed for pedestrian use only. Express kidnappings - where criminals abduct victims and force them to withdraw the maximum-allowable amount of money from multiple ATMs - are common in Rio de Janeiro. Foreigners are not usually targeted in for-ransom kidnappings, though this can occur. Security services throughout Rio generally lack resources, funding, and training. Response times can be long, though the police are known to be more responsive to foreigners’ concerns. Corruption in police forces is a concern in Brazil, as is the use of excessive force with criminals. To report a crime, contact the tourist police (DEAT - Delegacia Especial de Apoio ao Turismo), as they are generally more prompt and helpful to foreigners than the military police. Tourist police speak English and are identified by the white band on the left arm of their uniforms. Contact your local embassy to report serious crimes. Major Crime Issues Crime rates in Rio de Janeiro are high but concentrated in and around the city’s favelas (slums), most of which are located in the North Zone. Favelas in the South Zone have been largely pacified by police units operating under the Favela Pacification Program (FPP), and are now less prone to criminal activity than in the past. Armed assaults of foreign tourists do occur, but are less common than armed assaults on locals. Most victims who resist their assailant are injured, and sometimes killed. Police response is generally slow, though an increased presence in the South Zone - specifically Copacabana, Ipanema, and Leblon - has helped decrease crime rates significantly over time. Resisting robbery significantly increases chances of injury. If approached by an assailant, surrender all valuables without hesitation, and do not attempt to pursue the criminal. Visitors should consider carrying a small amount of cash separate from their wallets. Most assailants will quickly take the cash and jewelry, and flee the scene. Carjackings also occur at stoplights and in traffic jams throughout Rio; keep bags safely secured in the trunk of the vehicle, and purses concealed from view. Criminals also coordinate well-planned, sophisticated home invasions, mostly on wealthy or prominent locals. Crime rates in Rio rise during Carnival season due to the large amount of tourists in the country; the same could occur during the upcoming Rio 2016 Olympic and Paralympic Games in August, as approximately 500,000 tourists arrive in the city. Many visitors become victims of petty crime during this time. Passports, personal belongings, and travel tickets are the most sought-after items. Prior to the 2014 World Cup, hosted in Brazil, the state governor initiated stronger security policies. The key policy behind improved security was the Favela Pacification Program (FPP), in which police entered favelas known to be dominated by criminal gangs, reestablished rule of law, and helped introduce municipal and social services. The program has seen gangs effectively pushed out of dozens of favelas around the city and brought considerable security improvements to the downtown area and South Zone. Initially following the policy’s implementation, small armed groups began brazen daylight robberies of motorists throughout Rio de Janeiro, including the South Zone, in retaliation for the program. However, these types of attacks have dissipated over the past few years. Most criminal gangs have relocated to more peripheral areas in the far north and northwestern zones of the city, where few tourists frequent, to continue their drug operations. The Rio 2016 Olympic and Paralympic Games will be held in August at various venues throughout the city. The federal government has issued an integrated security plan that will involved the cooperation of military and civil police, the National Guard, and special security forces. Favelas located near Rio 2016 venues have pacification forces present. In the lead up to the Games, police have been carrying out operations in several of these favelas that still have entrenched drug organizations and violence. Despite police intervention and UPP presence, these neighborhoods should be avoided, since violence could still occur. Safety Tips • Leave expensive or expensive looking watches and jewelry at home. Wear a cheap watch and never have gold chains or pendants visible. • Keep your camera deep in a zippered pocket, or attached in a small pouch to your belt and covered by your shirt. For more information see our photo and camera tips page. • Make copies of your passport and credit cards. When possible leave passports locked up in the hotel room safe and take a photocopy out with you. • If possible, don’t carry large amounts of cash with you on the street. You might carry small amounts in a pocket that’s easy to reach, and keep larger bills deeper in zippered pockets. • Women: a purse is OK to carry, just make it a cheap one, and keep most of your cash and cards in a money belt under your blouse. • Some people carry a “mugger’s wallet” in their front pocket, which is a small amount of paper money and an expired credit card clipped together or held with a rubber band. The theory is that if you are held up, the mugger will accept this “wallet”, while your real wallet is hidden away. Note: we cannot vouch for the effectiveness of this strategy! • Avoid walking on the beaches after dark, unless you are with a large group of people. Tourist robberies occur with great frequency on the beaches adjacent to the nightclubs and hotels on Copacabana beach. Also avoid walking down streets near the smaller Favelas (shanty towns) that border Ipanema and Copacabana. • Resist any temptation to bring strangers back to your room, as after a night of partying you could be robbed or assaulted. Many of the guys and girls who cozy up to tourists in nightclubs are actually prostitutes and some are criminals. Avoid the late night stolen cash, credit cards, and passport drama! • Be careful when visiting Lapa, Santa Teresa, and Centro neighborhoods after dark. Stick to the well lit and busy restaurant and nightclub areas. • Don’t ride the city buses later at night, when robberies may occur. Walk on well lit streets and take taxi cabs to further away destinations. • If you are held up or are the victim of a purse snatcher or pickpocket, cooperate and don’t give chase. Many thieves in Rio de Janeiro carry knives or guns and are quick to use them when challenged. • Don’t take valuables to the beach. In addition to reading these Rio de Janeiro safety tips, visit our Rio de Janeiro Beach Tips page. • Dress down whenever possible if you are walking on the street at night. Don’t make it a fashion show while on your Rio de Janeiro vacation. In the event of a fire: • Set off the fire alarm immediately (if there is one nearby) • Inform people who are in danger • Inform any member of Games staff or a police officer • Leave the area through the nearest emergency exit and exit the building Evacuation If evacuation is necessary you may be notified in the following ways: • The fire alarm • The venue’s information system (scoreboards, loud speakers etc) • In person by a member of Games staff • Be informed by the emergency services (the police, the Ministry of Emergency Situations, or others). Evacuation procedure: • Do not panic, do not run, help other people to stay calm • Walk quickly to the nearest emergency exit • Do not use lifts or escalators • If possible, help others, especially people with disabilities • Follow all instructions from the management, the emergency services and staff helping with the evacuation • Go to the designated assembly point. In the event of a crush or panic: • Choose the safest place, as far as possible from the middle of the crowd, the stands, rubbish bins, boxes, unattended bags, glass windows and barriers • Take off your tie, scarf and other items which could cause strangulation • Let go of anything in your hands, bend your arms and fasten all buttons on your clothes • Do not grab onto trees, columns or barriers, try to stay on your feet • If you fall, roll into a ball on your side, keep your legs in and try to get up in the direction the crowd is moving • Avoid people acting aggressively, do not get involved in confrontations • Try to get out of the crowd • If you discover any incident or situation which puts human health or lives at risk, immediately leave the danger zone • Inform any nearby member of Games staff or a police officer and follow their instructions Tourist police Corner of Rua Afrânio de Melo Franco and Rua Humberto de Campos, Leblon Phone: +55 (21) 2332-4924 Emergency Services Brazil has a reliable, professional and experienced emergency services network. Through the 192 and 193 telephone services, two integrated and centrally coordinated operations provide a 24-hour response to medical emergencies ensuring a rapid and professional response. The 193 number accesses the Emergency Rescue Group (GSE) under the command of the Rio Fire Corps, providing first response medical services in rescue and trauma situations, including search and rescue situations, sea rescue and all incidents involving dangerous or hazardous material. GSE routinely provides pre-hospital care and transfer at all major events held in Rio. The 192 service accesses the Urgent Mobile Attention Service (SAMU), the ambulance service with responsibility for prehospital care in the domestic setting and transfers between home and hospital or between hospitals. Collectively, GSE and AMU are resourced by 1,500 healthcare professionals highly trained in emergency rescue and pre-hospital care with a full complement of well-equipped response vehicles, including treatment and transfer ambulances, paramedic motor bikes and helicopters. First Aid Services An on-site medical response team will be in place at all Olympic and Paralympic venues to provide first response and medical transfer. A minimum of two ambulance units will be stationed at each competition venue. Ambulances will also be positioned in many non-competition venues including the Olympic and Paralympic village, training sites, IBC/MPC and the Games Family hotels. Onsite response teams will be supported by dedicated temporary medical stations providing more complex clinical intervention. The medical stations will be staffed by qualified medical and nursing staff. Staff in athlete care areas will have comprehensive knowledge of the rules and medical situations associated with the sport. While the Olympic and Paralympic Village Polyclinic will also follow this model, it will provide a more comprehensive level of service including diagnostic, consulting and sports medicine specialties. Roving first aid teams will support venues with large geographic areas, high numbers of spectators or unusually sharp crowd peaks. The roving teams will comprise medical and nursing students working under the supervision of qualified health professionals in accordance with the regulations set by each regional health Council. Current first aid qualifications will be mandatory, and additional first aid training will be conducted prior to the game. Emergency Services Emergency service units will work under the standard operating procedures set out in the Fire Corps manual. The manual has been developed using the experience gained from supporting a wide range of major events in Rio. The existing ambulance dispatch services will be responsible for the deployment of Games ambulances, with strong coordination among each venue Medical Manager, the central Ambulance Dispatch Center and the Games-wide Medical Command Center. The disciplined recording of all activity by operational teams and a wellmaintained medical encounters database will ensure all medical issues are captured. Hospitals As the second largest city in Brazil and the country’s former capital, Rio is also home to several research facilities as well as various medical centers and hospitals. Some hospitals even offer special sections for their international patients with English speaking staff. We have compiled a list of some top-notch hospitals in Rio de Janeiro: Hospital Copa D’or is internationally accredited and abides by international standards. With its new equipment, well-trained medical staff, and high quality services in the field of surgery, post-operative care, and diagnostics, this hospital is quite popular among expats. Hospital Copa D’or is located on Rua Figueiredo Magalhães in Copacabana. Hospital Samaritano is another one of Rio’s private, modern hospitals which offer state-of-the-art treatments and technologies. While the hospital offers all kinds of medical services, it is well-known for its reputable cardiology department with its excellent coronary unit and cardiac surgery center. You can find the Hospital Samaritano on Rua Bambina in Botafogo. Hospital Sao Jose was founded by the Santa Catarina Congregation and has been providing medical care ever since 1923. Located on Rua Macedo Sobrinho in Humaitá, the large hospital offers services in all medical branches. In addition, the hospital has a big emergency department with a cardiac ward. Many expats visit this hospital for its international patient section and its English speaking staff. Prohibited Goods Certain goods are not allowed to enter Brazil regardless of the country they are coming from. These include: • • • • • Narcotic drugs such as heroin, cocaine and cannabis Toy replica firearms Counterfeited and pirated goods Cigarettes or similar Child pornography material Any attempt to enter Brazil with such goods may be subject to criminal prosecution. Restricted Goods • • • • • • • • • • • • • • • Tobacco Jewelery Seeds Alcohol Artwork Insects, snails, bacteria and fungus Flowers, plants or any parts of them Pets (dogs and cats) Poultry and wild birds Exotic species, ornamental fish, birds and bees Semen, embryos, veterinarian (serum, vaccines) and biological products Soil Untreated wood Agrochemicals Biological material for scientific research, among others Entry/Exit Requirements Items Comments Passport Required and must be valid for six months beyond intended stay Visa Travelers can obtain specific information about visas and other entryexit requirements at IATA Travel Centre (www.iatatravelcentre.com/home.htm). Brazil requires most visitors to obtain a tourist visa for stays up to 90 days. This visa must be obtained prior to travel at a Brazilian embassy or consulate. Business travelers are required to obtain a visa in advance from the nearest consulate. Additional 1) Proof of onward/return travel, Requirements including tickets 2) For business travelers, a letter from an employer or sponsoring company on official letterhead Be sure to leave at least two blank pages in the passport for the visa. If there is not ample room, authorities will decline the visa application. The Brazilian government currently charges most visitors a reciprocity fee for visas. US citizens must pay USD 160 plus possible additional fees to obtain a tourist or business visa. Health Recommended immunizations for travel to Brazil. Up-to-date routine immunizations, including tetanus, diphtheria, pertussis, polio, measles, mumps, rubella, varicella (chickenpox), and influenza, are important for all international travelers, regardless of destination. For those age 65 and older and persons with chronic medical conditions, pneumococcal vaccine is also important. You can protect yourself from other diseases by making sure to avoid insect bites, especially mosquito bites, and by being careful to make prudent food and beverage choices. Country-Specific Immunizations Immunizations Comments Hepatitis A Two-dose series recommended for all travelers to Brazil. The prevalence of Hepatitis A is high. Hepatitis B Vaccine recommended for all unvaccinated people. The prevalence of Hepatitis B in Brazil is high, especially in northern areas. Hepatitis A/Hepatitis B also available in a combined vaccine. Typhoid Vaccine recommended for all unvaccinated people; it is especially important for persons visiting smaller cities, villages, and rural areas, and for those staying with friends or relatives. Rabies If you might be exposed to wild animals or infected domestic animals. Pre-exposure: three-dose series. Post-exposure treatment still required for animal bite or contact. Children are at higher risk than adults Health Considerations when Traveling in Brazil Disease How Transmitted Comments Traveler’s Diarrhea Commonly caused by bacteria. Can also be caused by parasites and viruses. The most common illness in travelers. Contaminated food and water pose the greatest risk. An antibiotic can be prescribed to be used in case diarrhea develops, or in some cases as prophylaxis against traveler’s diarrhea. Typhoid Fever Transmitted by contaminated milk, water, and food. Food can be infected directly by water that is used in washing and preparation and by human carriers. Raw shellfish from contaminated waters are likely to be infected. The disease causes fever, malaise, and acute gastrointestinal symptoms - constipation, diarrhea, and/or abdominal pain. Vaccination is only 50-80 percent effective so it is important to carefully select what you eat and drink. Symptoms develop within three weeks of exposure. Seek prompt medical attention. Untreated, typhoid may be fatal in 12-30 percent of cases. Cholera Transmitted directly through food or water contaminated with fecal material from an infected person. Causes acute gastrointestinal infection. However, cholera is generally rare in Brazil, and typically occurs only in the state of Pernambuco. Hepatitis A The causative virus is commonly transmitted through food, water, or milk contaminated by fecal material. Known as infectious hepatitis, an acute inflammation of the liver. The prevalence of Hepatitis A in Brazil is high. Hepatitis A is the most common vaccine-preventable disease in travelers. The case fatality rate exceeds 2 percent among those over 40 years of age and may be 4 percent for those aged 60 years or more. Hepatitis B and D Hepatitis B and D are transmitted through sexual activity or exposure to blood products. Hepatitis D is also frequently acquired during childhood through mechanisms not fully understood. The prevalence of Hepatitis B is high in northern Brazil, and intermediate in the remainder of the country. Hepatitis D is common in northern Brazil. Co-infection is associated with a high risk (up to 20 percent) of fulminant hepatitis and death. Immunization against Hepatitis B will also protect against Hepatitis D infection; Hepatitis D infection requires simultaneous Hepatitis B infection. Malaria Through mosquito bites. A preventable infection characterized by high fevers and chills. Can cause rapid death through shock and multiple organ failure if not treated promptly. Risk is present yearround; most prevalent in the Amazon Basin. Other areas of risk include the states of Acre, Amapa, Amazonas, Rondonia, Roraima, and Tocantins, as well as parts of the states of Maranhao (western part), Mato Grosso (northern part), and Para (except Belem City). There is also transmission in urban areas, including Boa Vista, Macapa, Manaus, Maraba, Porto Velho, and Santarem Dengue Fever Through mosquito bites. Mosquitoes active in daylight hours in both urban and rural areas. Risk of dengue exists countrywide and throughout the year, but incidence tends to be greatest in the east and elevated areas November-June. Rabies Through contact or the bite of an infected animal Officials report 20-30 cases each year in Brazil. Most cases are acquired from dogs, bats, or cats in rural areas, but over the past 20 years, approximately 60 cases have been reported from both Rio de Janeiro and Sao Paulo. Most infections since 2004 have occurred in Para and Maranhao and have involved vampire bats. Disease How Transmitted Comments Yellow Fever Through mosquito bites. An acute viral infection that ranges from mild to severe; may be fatal. Areas at highest risk include rural areas of Acre, Amapa, Amazonas, Goias, Maranhao, Mato Grosso, Motto Grosso do Sul, Para, Rondonia, Roraima, and Tocantins, and certain areas of Bahia, Minas Gerais, Parana, Piaui, Rio Grande do Sul, Sao Paulo, and Santa Catarina; the area infected with yellow fever continues to expand eastward and could potentially involve urban areas. Travelers to the Iguazu Falls are at risk for yellow fever. Travelers should monitor alerts prior to travel. Chagas Disease Through the reduviid (also known as cone nose bug or kissing bug). The primary risk of transmission is through consumption of fruit juices prepared in unhygienic settings. Outbreaks occur when the feces of reduviid bugs contaminate fruit drinks, such as sugar cane, acai, and bacaba palm juices. Food-related outbreaks have occurred in the states of Para, Amazonas, Amapa, and Santa Catarina. Brazilian Spotted Fever Through tick bites. Capybaras, which Flu-like illness with possible rash. Also known as Rocky are aquatic rodents, often carry the Mountain Spotted Fever, febre maculosa brasileira, or Sao ticks. Paulo typhus. Reported most frequently in the states of Sao Paulo and Minas Gerais, but is also present in Bahia, Goias, Rio Grande do Sul, Rio de Janeiro, Santa Catarina, and Espirito Santo states. Leismaniasis Through the bite of a sand fly. Adventure travelers, trekkers, naturalists, and people who spend time in rural areas from dusk to dawn are at the greatest risk. Two types of leishmaniasis - cutaneous and visceral - are present in Brazil. The incidence of visceral leishmaniasis is increasing. Leishmaniasis is most common in the north, northeastern, and central-west regions. In 2008, authorities reported an increase in visceral leishmaniasis infections in Brasilia Federal District and Rondonopolis, Mato Grasso State. Dogs are frequent carriers of the disease. Meningococcal Disease Through inhalation of an infected droplet or direct mouth-to-mouth contact. Infections occur worldwide associated with poor and overcrowded areas; increased risk in urban areas May-June. Tuberculosis Through the air by coughing and sneezing. Highly endemic; Brazil is one of the WHO high-burden countries for TB. Travelers planning an extended stay should have pre-departure PPD skin test. Whenever possible, avoid crowded public spaces and mass transportation. Schistosomiasis A parasitic infection spread by freeswimming larvae that penetrate the skin. Found only in fresh water. Avoid swimming and wading except in well-chlorinated swimming pools. Many cases have been reported from Bahia and Minas Gerais states, but the disease is widely present in both rural and urban areas of many states. Hantavirus Through ingestion or inhalation of infected rodent droppings. Symptoms resemble influenza but can rapidly progress to severe respiratory failure. With Brasilia, areas of risk are in south and southeastern Brazil: Parana, Sao Paulo, Minas Gerais, and Santa Catarina. Onchocerciasis Through the bites of black flies. Black flies are found near rapidly flowing rivers and streams and bite primarily in the daytime. Only present in northern states of Amazonas and Roraima. Map of affected area can be seen here: http://www.who.int/wer/2005/wer8030.pdf. Symptoms including skin nodules and inflammation, swollen glands, and loss of vision can occur months to years after exposure. Treatment may require years of medication for cure Food and Water Quality Most of Brazil’s urban areas have access to water treatment and distribution services. However, system defects, power outages, and water shortages may contaminate tap water. Drinking water in rural areas is more frequently contaminated with potentially dangerous pathogens and chemicals. Officials recommend drinking only bottled or purified water to reduce the risk of traveler’s diarrhea or gastrointestinal illness. To avoid the risk of general foodborne illness, travelers should follow routine food hygiene practices. Ensure that food is properly handled and prepared. Wash raw produce before eating. Consider avoiding raw meat dishes and unpasteurized dairy products, which frequently harbor bacterial and parasitic pathogens. Consider avoiding street vendors and unregulated food establishments, which often have substandard hygiene standards. Air Quality According to WHO statistics, the average annual concentration of particulate air pollution in Brazil exceeds recommended thresholds. Air pollution is considerably higher in urban areas, especially in Rio de Janeiro and Sao Paulo. Individuals with asthma or chronic cardiorespiratory conditions should consult with a healthcare provider prior to travel and carry sufficient medications. On days when air quality is particularly poor, affected individuals should take personal precautions to reduce respiratory stress. Transportation Air Travel Antonio Carlos Jobim/Galeao International Airport (GIG) Rio de Janeiro’s Antonio Carlos Jobim International Airport (GIG) is located about 20 km (13 miles) north of the city. The airport may also be identified as Galeao International. Transportation Rental car agencies, taxis, buses and shuttles are available at the airport to transport passengers downtown. A transfer service arranged through your destination hotel is the most reliable form of transportation. If pre-arranged transport is not an option, taxis are available at the airport. Travelers are advised to go to the counters that sell prepaid taxi vouchers. The airport taxis serve Rio de Janeiro city center and the South Zone, where most of the hotels are located. The booths are in the foyer outside the baggage pickup area. Car rental agencies can also be found in the main terminal. Security Carjackings occur occasionally on the Yellow Line highway (Linha Amarela), which connects the Red Line highway (Linha Vermelha) with Barra da Tijuca and passes through several favelas along the route. Attacks on the Red Line highway do occur but more often are focused on locals, not tourist vehicles or taxis. Be aware of scams in the airport. There have been reports of English speaking, official-looking men who pose as police officers. In some cases they will coax a foreigner outside with the intent to rob him/her. It is more likely that these scams will take place outside due to higher security inside. Therefore, it is often helpful to determine the validity of such persons before interacting with them or going outside with them. These episodes are not frequent, however, and most travelers have no problem leaving the airport to obtain transportation to their destinations via taxi, rental car, bus, or shuttle van transfer. In the event of crime at the airport, the police and tourist police have been known to be quite helpful in managing the situation. Both police forces are readily available at the airport. Ground Transportation The safest form of transportation when visiting Rio de Janeiro is a hired driver or radio-taxi arranged for in advance through a car service or hotel concierge. Driving can be dangerous within the city and on the highway system and should be avoided if possible. Bus There are hundreds of inexpensive bus lines running throughout Rio de Janeiro. However, navigating the different routes and options is complex. Limited guidance and resource is provided to help visitors use the system efficiently. Air-conditioned blue buses are available at a premium. They travel along routes between Centro, Barra da Tijuca, Galeao International Airport (GIG), Santos Dumont Airport (SDU), and Zona Sul. Generally, public buses should not be used because they are normally overcrowded during rush hour and are frequently targeted by pickpockets and armed assailants. Other forms of transportation, such as the metro, are recommended. Metro The metro system is limited, though safe and efficient. Two lines operate from 0500-0001 Monday-Saturday, and 0700-2300 Sundays and holidays. The main station is Central, located in the Centro neighborhood. Line L1 extends from the neighborhood of Pavuna to Botafogo, while line L2 extends from Tijuca to Ipanema. to sunset at 6.00pm. Summer Summer runs from December through the first half of March. Daylight saving time goes from October through February. The hottest months are December and January when temperatures can get well over 104ºF (40ºC). There is also quite a bit of rain during the summer with showers almost every afternoon. Many of the locals take their vacations during this time especially from Christmas through to the Carnival. The beaches can be quite crowded and prices do increase. Also businesses are closed from just before Christmas through the beginning of January. Along with the Carnival, New Years Eve is another holiday that draws large crowds. Communications & Technology Making phone calls Interchanges with regional railways are located at Central, Sao Cristovao, and Triajem stations. Transfers to bus can be made at Estacio, Largo do Machado, Nova America, Saens Pena, and Sao Francisco Xavier stations. Visitors can purchase single tickets, prepaid Metro and Metrobus cards at ticket boxes in any metro station. Connection to Metrobuses can be made at Botafogo and General Osorio stations. Metrobuses service the neighborhoods of Botafogo, Gavea, Humaita, Jardim Botanico, Lagoa, and Leblon. Taxis Taxis in Rio de Janeiro are yellow with blue stripes. Legitimate taxis will have a company logo and phone number on the side of the vehicle, and a red license plate. Make sure the taxi has a working meter before getting in. Taxi drivers’ IDs should be displayed in the vehicle as well as tariff rates on the passenger window. Hail taxis on the street or arrange them through a hotel. Radio-dispatched taxis are generally safer and can be ordered over the phone, though they charge higher rates. Climate The temperature in Rio de Janeiro is really quite moderate all year round. So, in truth, there is really no bad time of year to visit this city, it’s just that some times of year are better than others. In Rio, the summer season (end of December – end of March) is hot and winters (end of June – end of September) are mild. On average, the warmest month is February and the coolest months are July/ August. The wettest months tend to be January, February, March and April. The average daylight hours in Rio de Janeiro at Games time (August and September) are from sunrise at 6.00am For calls within Greater Rio de Janeiro, dial the number directly. For long distance domestic calls first dial 021, then the city code, followed by the actual phone number. To call São Paulo, for example, you would dial 021-11****-****. To make international phone calls, start with 0021, followed by the country code, area code, and phone number. To call the United Kingdom, for example, you would dial 0021-44-*******. If you are calling Rio de Janeiro from abroad, you have to dial the country code 55, the city code for Rio, 21, and phone number. If you are in New York, for instance, you would dial +55-21-****-****. SIM cards In September 2012, the Brazilian Ministry of Communications and the National Telecommunications Agency declared that foreign tourists were able to purchase and activate SIM cards in Brazil using only their passport. However, some mobile phone companies will not let allow you to purchase and activate a local SIM card without a ‘CPF’ (a Brazilian tax registration number for residents in Brazil). You should currently be able to buy a SIM card from telecommunications company TIM using your passport. Internet access Most hotels and youth hostels provide internet access. Central Fone (Avenida Rio Branco 156, Centro) is a good spot for internet and international phone calls. Cyber Point (Avenida Nossa Senhora de Copacabana 445, Copacabana) also provides internet access. Electricity in Brazil is not standardized. Rio and Sao Paulo supply electricity at 110-120 AC, 60 Hz Manaus and Salvador supply at 127 AC, 60 Hz Recife and Brasilia supply at 220 AC, 50 Hz Some remote areas of the country use direct current (DC). Never plug an appliance rated for alternating current (AC) into a DC outlet. Brazil uses North American plugs with two flat blades, with and without ground, and two-pronged continental plugs with small-diameter round prongs. continental style plug flat-blade plug with grounding pin flat-blade plug Banking & Currency Currency Name/Code Brazilian Real (BRL). Bank Availability Banks are open 1000-1600 on weekdays. Currency Convertibility Currency can be exchanged at banks and casas de cambio (exchange bureaus). Some hotels may provide foreign currency exchange services, but rates are not as favorable. It is not recommended to exchange money at airports. Credit Card Acceptance Most major credit cards are accepted in Brazil, such as Visa, MasterCard, American Express, and Diner’s Club. Some shops and restaurants in remote towns may not accept credit cards. ATM Availability ATMs are found throughout Brazil, though many ATMs close or have limited withdrawals after 2200. Visa cards are usually accepted by Banco do Brasil, Banco Santander, and Itau ATMs, whe?reas MasterCard and American Express work best in Banco Bradesco and Banco 4 Horas ATMs. Traveler’s Checks Traveler’s checks are not widely accepted, though they are accepted by some major hotels. The banks that do change traveler’s checks usually charge high fees. Wire Services Wire transfer services are available in Brazil in major cities and most towns. Sales Tax/VAT Brazil has federal (ICMS) and state (IPI) value added taxes. Together the standard value-added tax (VAT) rate is 17 percent, though rates vary by state. There are no refunds. Tipping It is customary to round to the nearest BRL on taxi fares, and to tip doormen and hotel maids BRL 5. Restaurants usually add a 10 percent service charge, no extra tip is necessary. It is expected to tip parking lot attendants BRL 1-2. Please make sure to download the Assist America App from the Apple App store or Google Play before you travel! SCAN HERE • One-touch call to our 24/7 Emergency Operations Center • Up-to-the-minute travel alerts • Pre-trip information, such as country-specific visa requirements, immunization regulations, security advisories, and • • • • • more Coverage Indicator (let’s members know when they are eligible for Assist America services) Global embassy locator U.S. pharmacy locator Information about all our member services. Information about student services for our Scholastic Emergency Services Members This guide is intended for use by existing Assist America members. Sources include, but are not limited to: iJET, Wikipedia, Braziltravelinformation.com, Travelchannel.com, ipanema.com, Tripadvisor.com, Rio 2016.com.