TAUZIA Hotel
Transcription
TAUZIA Hotel
Company Profile 2012/II Contact Details: Tauzia Hotel Management K-Link Tower, 25th Fl.S uite B Jl. Jend.Gatot Subroto, Kav. 59A, Jakarta 12950, Indonesia t. +62 21 526 5223 f. +62 21 526 5213 [email protected] www.tauzia.com Call Center: Local. 0807 1808080 Int’l. (+62)21 5296 0490 About TAUZIA Hotel Management has since 2002, pioneered its own hotel concepts and products within Indonesia with a collection of brands ranging from deluxe properties - WORLDHOTELS and PRÉFÉRENCE Hotels, mid-scale - HARRIS Hotels to “ecofriendly” budget hotels - POP! Hotels as well as TAUZIA Estate Management. Our Consulting division has also achieved and contributed to various residential and hotel projects throughout Indonesia. The TAUZIA Corporate Team can be found in their head office based in Jakarta. Consisting of 65 members, the team is composed of a panel of highly qualified experts that are vital to supporting and following-up the daily operations of the properties managed by TAUZIA. TAUZIA Hotel Management provides active assistance in Finance, Human Resources, Branding, Product Development, Graphic Design, Sales & Marketing, Technical Architecture, E-distribution and IT. Tauzia Company Profile - Edition 2012 / II 1 HOTELS Vision Build a multicultural approach to management, product innovation and services Promote cultural diversity in the hospitality business Tauzia Company Profile - Edition 2012 / II 2 HOTELS Missions Create an innovative and personalized line of products for each specific market Provide a cost effective service while maintaining quality of work and efficiency for customer satisfaction Create a professional, dynamic, and positive environment in support of the careers and development of our teams Ensure sustainability and growth of all our brands through financial performances Develop an extensive network to the benefit of our employees and clients Tauzia Company Profile - Edition 2012 / II 3 HOTELS Values Think customer satisfaction first Think positive Think of others Think out of the box Act professionally Act in finding solutions Act with transparency and ethics Act as a good citizen Tauzia Company Profile - Edition 2012 / II 4 HOTELS Team TAUZIA’s expertise and performance comes from the contribution of its team, bringing a range of operational experience in various backgrounds: Management, Human Resources, Finance, Branding, Sales & Marketing, Communications, Technical Architecture, E- Commerce and IT services: Marc STEINMEYER, President Director A graduate of Glion Hotel Management School (Switzerland), he is a former Chief Executive Officer of Accor in Asia. Within 20 years of dedicated service at this leading hotel company, he has developed and operated the Accor network in Indonesia, Malaysia and Singapore from 1993 to 2000. Marc brings to TAUZIA an extensive knowledge of the Hotel, Tourism and Catering Industry in terms of Management, Human Resources, Product development, Marketing and Finance. Christophe GLASS, Director A graduate of Lausanne Hotel Management School (Switzerland). After 10 years of hotel operational experience in Europe with various hotel chains, he lead the development of the Accor network in Indonesia from 1996 to 2000. Christophe contributes to TAUZIA’s successful results with his operational management, legal and financial expertise. Wenny YANUANDITA, Executive Secretary and Business Development Coordinator Graduated in Communications, Wenny is the Executive Secretary to the President Director and Director. Her responsibilities also include coordinating the Business development division. Eric SIMARD, Director of Projects and Operations A Graduate of Hotel School in Vannes, France; Eric brings with him over 20 years experience in the hospitality industry. In South East Asia, Eric worked for 9 years with ACCOR ( Thailand, Vietnam & Cambodia ). He then joined Victoria Hotels & Resorts, where he worked for 9 years, 5 years as Managing Director. He is in charge of projects & operations for TAUZIA Hotel Management. Tauzia Company Profile - Edition 2012 / II 5 HOTELS Team Irene J. BUDIASIH, Director of Operation POP! Hotels Graduated in Economics, with a major in Finance - Accounting system, Irene is in charge of POP! Hotel Operations overlooking properties performances. With her extensive experience in the Hospitality industry, she ensures the operations run efficiently, effectively and consistently for the benefit of both the company and customers. Stylianos KOUREAS, Regional General Manager for Batam A graduate of Glion Hotel Management School ( Switzerland ), Stylianos overlooks the performance of HARRIS properties in Batam (HARRIS Resort Waterfront - Batam and HARRIS Hotel Batam Center). Timbul PARTOHAP, Corporate Finance Controller With extensive experience as Finance Controller and Executive Committee member, he is responsible for TAUZIA’s overall finance and accounting functions. He also oversees the accounting and control functions of all the properties under the management of TAUZIA. Nadja LEIVA, Corporate Finance Manager MBA in Hospitality Management from ESSEC Business School in Paris, Nadja oversees all direct corporate financial and legal planning & structure. She is in charge of developing, implementing and maintaining accounting & administrative policies and procedures at TAUZIA, as well as, analyzing and reporting financial performance to internal and external parties. Tauzia Company Profile - Edition 2012 / II 6 HOTELS Team Corporate Human Resource Manager He / She is overlooking the strategic direction of Human Resources and Training aspects of TAUZIA Hotel Management Group. Rachel HOWARD, Corporate Brand Manager Graduated with an MBA from ESSEC Business School, Paris where she specialised in Brand Management; Rachel is Head of our Brand Management & Services Department. Responsible for both, Imagined by Tauzia, and Managed by TAUZIA brands, Rachel manages all key decisions in order to keep the brands consistent. She also oversees Purchasing, Graphic Design, Brand and Product Development. Antoine VILLETTE, Corporate Director of Sales & Marketing A graduate of Glion Hotel Management School (Switzerland). Antoine brings with him 18 years of hospitality industry experience, 11 years of which he was General Manager for ACCOR, Aston and HARRIS Hotels. He is now Head of our Sales & Marketing Department for TAUZIA, also overlooking both our Bali and Singapore Sales offices. Yani SINULINGGA, Corporate Communications Manager Graduated with a Masters in International Affairs from the University La Rochelle, France and a Bsc from the University of Indonesia; Yani is responsible for all, internal and external communication. This includes managing media relations, as well as, developing and coordinating our communication strategy within all the properties under TAUZIA Hotel Management. Tauzia Company Profile - Edition 2012 / II 7 HOTELS Team Daniel D. SUGANDA, Corporate Architect A graduate of Parahyangan Catholic University Bandung major in civil enginering & post graduate in architecture from Bandung Institute of Technology with solid experience in design & construction. Daniel is in charge of technical assessment and provides expertise for new hotel projects. His academic background, combined with his experience ensure he overlooks projects in a comprehensive way. Indra TJAKRADHARMA, Corporate Architect A graduate of St. Thomas Catholic University, Medan; Indra brings with him more than 12 years experience of architectural planning and design. In charge of technical assessment, he provides expertise for new hotel projects. He is responsible for design consistency, functional efficiency and technical reliability. He oversees the projects as early as the conceptual phase until it is handed over to the operations. FIRAWATI, Corporate Architect Graduated from Tarumanegara University, Jakarta. Fira is in charge of technical assessment and provides expertise for hotel projects. She reviews our project simulations by brand to meet the standards and qualifications given. She offers brand guidance, assisting the hotel concept development by conducting research and feasibility studies. Milly R. P. PONTOH, Corporate Architect Graduated from Parahyangan Catholic University, Bandung; Milly is in charge of technical assessment and provides expertise for hotel projects. She reviews our project simulations by brand to meet the standards and qualifications given. She offers brands guidance, assisting the hotel concept development by conducting research and feasibility studies. Andi FIRMAN, Corporate Architect Graduated from University of Trisakti majoring in Architecture. Andi brings not only his detailed design skills, using advanced technology, but also after 8 years of experience, handling large scale projects from architectural, interior and high rise buildings, nationally and internationally, he is now responsible in giving guidance towards the successfulness of TAUZIA corporate projects. Tauzia Company Profile - Edition 2012 / II 8 HOTELS Team Rina DWI UTAMI, Corporate IT Manager A graduate of Mercubuana ‘University, she is in charge of all Information Technology related matters and integration processes. She manages Tauzia’s IT networks and runs the IT systems of HARRIS Hotels, PRÉFERÉNCE Hotels, POP! Hotels. Clement SEBBAN, Business Development Manager Graduated in International Business and Geopolitics from the Institute of International Relations Studies in Paris, Clement also attained a Post Graduate Diploma from Glion Hotel Management School, Switzerland. Clement is responsible for TAUZIA’s project development in Indonesia and Singapore, expanding all brands, Managed by, and Imagined by Tauzia Hotel Management. Milko PAPAZOF, Business Development Representative – Malaysia Graduated from an Electrical and Mechanical Industries School in Ecole Violet, La Rochelle, France. He is TAUZIA’s Business Development Representative in Malaysia for Hotels and Serviced Apartments management and partnership opportunities. Anuj MALIK, Business Development Representative – India A Senior Finance and Business Development Executive with 15 years of experience in Real Estate, Property Development and Corporate Finance in Asia. Anuj is TAUZIA’s Business Development Representative in India for Hotels and Serviced Apartments management and partnership opportunities. Tauzia Company Profile - Edition 2012 / II 9 HOTELS Tauzia Brands HOTEL MANAGEMENT : WORLDHOTELS An up-scale Hotel Branding solution launched by WORLDHOTELS, a leading company for global, sales, marketing, distribution & training services. WORLDHOTELS “ Unique Hotels for Unique People “ PRÉFERÉNCE Hotels, a collection of hotels that live up to what preference is: Authenticity & Allure. Representing properties across South East Asia, that share a consistency of refinement while retaining their individual charm. “ PRÉFERÉNCE Hotels offer unity of quality in individual diversity” HARRIS Hotels, Resorts & Residences HOTELS More than just a hotel… A concept, a brand, a lifestyle perfectly fitted to the new Asian mid-scale trend A good night sleep for everyone A place to stay for the smart and eco-friendy travellers SERVICED APARTEMENTS : Estate Management Services TAUZIA provides the services related to the management and maintenance of public areas and shared facilities for condominium and residential estates. Tauzia Company Profile - Edition 2012 / II 10 HOTELS Tauzia Brands The Longemont Carlton Hotel Indigo Pearl Grand Hotel de la Minerve Rome Hotel Kunlun “ Unique Hotels for Unique People “ Tauzia Company Profile - Edition 2012 / II 11 HOTELS Tauzia Brands ‘ PRÉFERÉNCE Hotels offer unity of quality in individual diversity’ Naturally Elegant... Tauzia Company Profile - Edition 2012 / II 12 HOTELS Tauzia Brands HOTELS More than just a hotel… A concept, a brand, a lifestyle for Asia HARRIS Hotels A Simple Unique Friendly concept for business & leisure Tauzia 10 Company Profile - Edition 2012 / II 13 HOTELS Tauzia Brands A good night’s sleep for everyone, A place for smart and eco-friendly travellers Tauzia 10 Company Profile - Edition 2012 / II 14 HOTELS Tauzia Management MANAGEMENT Management services Hotels, residences and serviced apartments operations: Procedures & standards, corporate management training, recruitment, financial reporting, sales & marketing planning and support, technical assistance for projects under development. CONSULTING Development of concept, brand identity and products for hotels, resorts, villas and serviced apartments. Assessment of hotels, residences and serviced apartments related to market and product positioning, management and financial performances. Exclusive representative of Accor Hotels & Resorts for Indonesia from 2001 to 2006. TAUZIA was mandated to seek and develop new properties according to Accor’s standards for Sofitel, Novotel, Mercure and Ibis (during this period, TAUZIA has secured the management of 1 Sofitel, 5 Novotel, 9 Mercure, 1 Ibis, 1 All Seasons and 2 residences). Non exclusive representative of Accor Hotels & Resorts for Indonesia starting from 2006. Tauzia Company Profile - Edition 2012 / II 15 HOTELS Managed Properties WORLDHOTEL Bukit Balangan 76 rooms 2013 Tauzia Company Profile - Edition 2012 / II 16 HOTELS Managed Properties Tijili Resort Seminyak - Bali 126 rooms 2013 Tauzia Company Profile - Edition 2012 / II 17 HOTELS Managed Properties HOTELS HARRIS Resort Waterfront Batam 306 rooms 2002 HARRIS Hotel Tuban Bali 66 rooms - 2002 (80 rooms Extension - 2013) HARRIS Resort Kuta Beach Bali 191 rooms 2004 HARRIS Hotel Tebet Jakarta 180 rooms 2005 HARRIS Hotel & Residences Riverview Kuta Beach Bali 142 rooms 2009 HARRIS Hotel & Conventions Kelapa Gading Jakarta 307 rooms 2010 Tauzia Company Profile - Edition 2012 / II 18 HOTELS Managed Properties HOTELS HARRIS Suites fX Sudirman Jakarta 108 rooms + Suites 2011 HARRIS Hotel & Conventions Festival CityLink - Bandung 180 rooms 2011 HARRIS Hotel & Residences Sunset Road - Bali 186 rooms 2011 HARRIS Hotel - Batam Center 171 rooms 2011 HARRIS Hotel Sentul City - Bogor 160 rooms 2011 HARRIS Hotel Seminyak - Bali 231 rooms 2013 Tauzia Company Profile - Edition 2012 / II 19 HOTELS HOTELS Managed Properties HOTELS HARRIS Hotel Raya Kuta - Bali 80 rooms 2012 HARRIS Hotel Luwuk -Sulawesi 136 rooms 2012 HARRIS Hotel & Residences Bukit Jimbaran-Bali 242 rooms 2012 HARRIS Hotel Solo 90 rooms 2012 HARRIS Hotel Malang 220 rooms 2013 HARRIS Hotel Gubeng-Surabaya 154 rooms 2013 HARRIS Hotel Cokroaminoto - Bali 87 rooms 2013 HOTELS HARRIS Hotel Kota Gede-Yogyakarta 140 rooms 2013 HOTELS HARRIS Resort Puncak - Jakarta 150 rooms 2013 HARRIS Resort Beach Cove Jimbaran - Bali 300 rooms 2013 HARRIS Hotel Skyline - Surabaya 262 rooms 2013 HARRIS Hotel Airport - Jakarta 132 rooms 2013 Tauzia Company Profile - Edition 2012 / II 20 HOTELS Managed Properties HOTELS HOTELS HOTELS HOTELS HARRIS Suites Tangerang City - Tangerang 200 rooms 2013 HARRIS Hotel Palembang 220 rooms 2013 HARRIS Hotel Balikpapan 212 rooms 2013 HOTELS HARRIS Resort Bogor Raya 300 rooms 2013 HARRIS Resort Benoa Bali 250 rooms 2014 HARRIS Hotel Kuta Galeria Bali 160 rooms 2013 HOTELS HOTELS HOTELS HARRIS Hotel Hayam Wuruk Jakarta 250 rooms 2014 HARRIS Makassar 180 rooms 2014 HARRIS Banjarmasin 120 rooms 2013 Tauzia Company Profile - Edition 2012 / II 21 HOTELS Managed Properties POP ! Hotel Bali Denpasar - Teuku Umar 147 rooms 2010 POP ! Hotel Festival CityLink - Bandung 175 rooms 2011 POP ! Hotel Gubeng - Surabaya 162 rooms 2012 POP ! Hotel Sanur - Bali 120 rooms 2013 POP ! Hotel Cokroaminoto - Bali 150 rooms 2012 POP ! Hotel Pasar Baru - Jakarta 112 rooms 2012 POP ! Hotel Tugu Yogyakarta 151 rooms 2012 POP ! Hotel Tebet - Jakarta 147 rooms 2012 POP ! Hotel Tuban - Bali 180 rooms 2012 Tauzia Company Profile - Edition 2012 / II 22 HOTELS Managed Properties POP ! Hotel BSD City - Jakarta 164 rooms 2012 POP ! Hotel Airport - Jakarta 150 rooms 2013 POP ! Hotel Bandar Lampung 168 rooms 2013 POP ! Hotel Kuta Beach -Bali 220 rooms 2012 POP ! Hotel Jl. Dewi Sri - Bali 152 rooms 2013 POP ! Hotel Sentul - Jakarta 120 rooms 2013 POP ! Hotel Tuban Waterpark 150 rooms 2012 POP ! Hotel Thamrin - Jakarta 92 rooms 2013 POP ! Hotel Nusa Dua 150 rooms 2013 Tauzia Company Profile - Edition 2012 / II 23 HOTELS Managed Properties POP ! Hotel Riverview - Bali 80 rooms 2012 POP ! Hotel Gedongan Lor - Yogyakarta 120 rooms 2013 POP ! Hotel Kemang - Jakarta 120 rooms 2013 POP ! Hotel Semarang 150 Rooms 2013 POP ! Hotel Setia Budi - Jakarta 150 rooms 2013 POP ! Hotel Drupadi Seminyak - Bali 120 rooms 2013 POP ! Hotel Solo 150 rooms 2013 Tauzia Company Profile - Edition 2012 / II 24 HOTELS Managed Properties 237 rooms August 2010 M a n a g e d 278 rooms opening mid 2012 Tauzia Company Profile - Edition 2012 / II 25 HOTELS b y Managed Properties Ciputra Hanoi 1,731 Apts/villas Since 2004 HARRIS Hotel & Residences Riverview Kuta Bali 51 rooms Since April 2009 fX Residence, Sudirman Jakarta 227 Apartments Since Mid 2009 Solo Paragon 190 rooms August 2010 Tauzia Company Profile - Edition 2012 / II 26 HOTELS Consulting Achieved The Haven Seminyak – Bali Number of units : 7 villas, 60 apartments, 100 hotel rooms Services provided : t$PODFQUEFWFMPQNFOU t)PUFM-BVODIJOH The Legacy Medspa Resort - Bali 21 villas Services provided : t$PODFQUEFWFMPQNFOU Country Heritage – Surabaya Number of rooms: 150 Services provided : t"TTFTTNFOUJO'JOBODF Mercure Lebak Bulus Jakarta Selatan Number of rooms: 220 Services provided : t$PODFQUEFWFMPQNFOU t'JOBODJBMQSPKFDUJPO Balihai Resort & Spa – Bali Number of rooms: 200 Services provided : t.BOBHFNFOUTFSWJDF Novotel Nusa Dua – Bali Number of units : 186 Apartments Services provided : t$PODFQUEFWFMPQNFOUBOENBSLFUTVSWFZ t*OUSPEVDFEUP"DDPSBT/PWPUFM Tauzia Company Profile - Edition 2012 / II 27 HOTELS Consulting Achieved Waka Resorts & Spa – Bali Services provided : t"TTFTTNFOUJO)VNBO3FTPVSDFT t4BMFT.BSLFUJOHBOE'JOBODF t$PODFQUEFWFMPQNFOU The Villas – Bali Number of rooms: 70 Services provided : t"TTFTTNFOUJO)VNBO3FTPVSDFT t'JOBODF"TTFTTNFOU"VEJU Jimbaran – Bali Number of rooms: 120 Apartments Hotel Sahid Raya – Bali Number of units : 386 Services provided : t$PODFQUEFWFMPQNFOU Services provided : t$PODFQUEFWFMPQNFOUBOENBSLFU survey Tauzia Company Profile - Edition 2012 / II 28 HOTELS Consulting Achieved Contribution to Accor’s development in Indonesia PT Indo Wisata Indah Persada – Bali Number of rooms: 130 Services provided : t$PODFQUVBMCSJFGBOEEFWFMPQNFOU Novotel Palembang – Sumatra Number of rooms: 189 Services provided : t$PODFQUVBMCSJFGBOEEFWFMPQNFOU Grand Mercure Phoënix Yogyakarta Number of rooms: 140 Services provided : t$PODFQUEFWFMPQNFOU Novotel Nusa Dua – Bali Number of rooms: 186 Services provided : t/FHPUJBUJPOBOEESBGUJOHPG management agreement t&TUJNBUFEDBTIøPXBOEöOBODJBM projections Ibis Bandung – West Java Number of units : 190 All Seasons Legian – Bali Number of units : 112 Novotel Tarakan East Kalimantan Number of rooms: 175 Mercure Mirama Surabaya Number of rooms: 121 Tauzia Company Profile - Edition 2012 / II 29 HOTELS Consulting Achieved Contribution to Accor’s development in Indonesia Novotel Semarang – Java Number of rooms: 177 Novotel Mangga Dua Square Jakarta Number of rooms: 260 Mercure Convention Center Jakarta Number of rooms: 435 Mercure Ancol Jakarta Number of rooms: 292 Mercure Sanur – Bali Number of rooms: 192 Sofitel Seminyak – Bali Number of rooms: 138 Kuningan Apartments Jakarta Number of rooms: 104 Mercure – Batam Number of rooms: 159 Tauzia Company Profile - Edition 2012 / II 30 HOTELS Wenny YANUANDITA Eric SIMARD Irene J. BUDIASIH Timbul PARTOHAP Executive Secretary Director of Projects & Operations Director of Operations POP! Hotels Corporate Finance Controller Nadja LEIVA Rachel HOWARD Antoine VILLETTE Yani SINULINGGA Corporate Finance Manager Corporate Brand Manager Corporate Director of Sales & Marketing Corporate Communications Manager. Daniel D. SUGANDA Indra TJAKRADHARMA Milly R. P. PONTOH Firawati Corporate Architect Corporate Architect Corporate Architect Corporate Architect Andi FIRMAN Rina DWI UTAMI Clement SEBBAN Corporate Architect Corporate IT Manager Business Development Manager TAUZIA MANAGEMENT HEAD OFFICE KEY CONTACTS Tauzia Company Profile - Edition 2012 / II 31 HOTELS