8 - Posadas
Transcription
8 - Posadas
grupo posadas annual report 2008 FINANCIAL HIGHLIGHTS (In thousands of Mexican pesos) 2008 2007 Var. Real Total revenue 6,904,520 5,974,224 15.6% Operating income 1,140,769 1,031,913 10.5% Operating margin 16.5% 17.3% -4.3% Majority net profit (615,421) 126,112 na Net resources generated by operations 1,925,503 698,120 175.8% EBITDA 1,529,949 1,462,875 4.6% Total liabilities / Total assets 0.67 0.60 Total debt / Total assets 0.40 0.32 2008 HOTELS BY BRAND Others Total Mexico 1 4 16 59 8 - - 1 4 93 USA - - - - - - - 3 - 3 Brazil - - - - - 3 7 - - 10 Argentina - - - - - 2 - - - 2 Chile - - - - - - 1 - - 1 Total 1 4 16 59 8 5 8 4 4 109 HOTEL ROOM INVENTORY MIX BY COUNTRY 2008 3.5% HOTEL ROOM INVENTORY MIX BY BRAND 2008 9.7% 4% 5% 2% 1.3% 12% 0.7% 44% 5% 84.9 % Mexico 84.9 % United States 3.5 % Brazil 9.7 % 28% Argentina 1.3 % Chile 0.7 % Aqua 2% CP + CB 12% FA Grand + FA 28% Others + Posadas USA 4% FI 44% FAVC One 5% 5% TOP OF MIND/HOTEL BRAND RECOGNITION 2008 (BUSINESS) GROWTH OF FIESTA INN HOTELS UNDER DEVELOPMENT 2 (FA) 3 (Aqua) 25 60 22 52 21 (FI) 20 57 50 59 52 47 17 40 40 Members 15 12 32 11 30 10 20 30 (One) 2 10 One NUMBER OF FAVC MEMBERS HOTEL LOYALTY PROGRAM FIESTA REWARDS MEMBERS (THOUSANDS) 2,400 2,500 35,000 2,304 2,250 30,000 25,024 25,000 1,616 8,203 7,744 1,750 20,352 7,029 15,820 6,067 15,000 19,619 17,280 13,323 9,753 1,318 1,250 1,000 10,000 5,000 1,500 Members 20,000 1,109 823 973 750 500 250 Foreing Mexican 2008 2007 2006 2005 2004 2003 2002 2008 2007 2006 2001 0 0 2005 Members 1,852 2,000 27,822 2008 2002 FI 2007 0 FA Hyatt Sheraton Marriott Camino Real Fiesta Inn Holiday Inn Fiesta Americana Aqua 2006 0 2005 3 2004 3 2003 5 index financial highlights letter to shareholders 3 hotel operations 8 brands 13 fiesta americana vacation club 18 inventory & distribution 23 development 26 new businesses 29 fundación posadas 34 executive committee 37 board of directors 38 finnancial statement 39 2 G ru p o p o s a das 01 letter to shareholders 3 DEAR SHAREHOLDERS: 2008 was a year of contrasts in the global economy, Mexico and in the life of our company. In this environment, Grupo Posadas accomplished excellent operating results. This was a year in which we achieved our goals, in spite of the sharp blows that all of our businesses suffered in the last quarter and which temporarily hurt our financial results. In a challenging year, we managed to capitalize on opportunities and build a better future for the company. These accomplishments are the product of the talent and commitment of our people working in teams and individually: • In hotel operations, the balance between city and beach hotels as well as our geographic diversification and the strength of our operations and brands turned out to be key factors in balancing the results for the year. • In regard to development, we opened nine more hotels: four Fiesta Inn; four One Hotels; and one Caesar Park Silver. Accordingly, the company now has 109 hotels and is pursuing a development plan intended to raise its hotel inventory by more than 50%. • The membership of our Fiesta Rewards loyalty program grew by more than 100,000 members to more than 2.4 million members. After two decades in the market, Fiesta Rewards remains focused on rewarding our most valued travelers. It represents 24% of the total occupancy in city hotels and has become global in scope by integrating South American hotels as well. Fiesta Inn Tepic Annual r eport 20 0 8 Gastón Azcárraga Chairman 4 • While Fiesta Americana Vacation Club has always been an outstanding subject in our annual report, its results in 2008 were even better. This business ended the year with almost 28,000 members and a pronounced increase in income compared to 2007. • As for the new businesses of Grupo Posadas, the sound development of Ampersand, Conectum and Konexo confirms that we made the right decisions by capitalizing on the talent and experience gained over the years as well as the capabilities of a technological platform that is unrivalled in Latin America. The initial investments did not require further leverage. These companies provide us with healthy diversification, are growing and have great potential. The achievements of Fundación Posadas are not any less significant than those mentioned above. The agenda of Fundación offered its aid to children with health needs and helped 115 children and teenagers, daughters and sons of our employees, with a new program of educational scholarships. With a stronger funding base, the implementation of a number of programs makes Fundación Posadas an organized institutional tool for the company to demonstrate another aspect of its social responsibility. G ru p o p o s a das PREPARED FOR NEW CIRCUMSTANCES While the economic crisis materialized abruptly in the last quarter of the year, the company had already been working on a number of fronts to enable its businesses to adapt and react to the adverse circumstances. 5 Beginning in May, costs were restructured and measures to increase productivity and save energy were carried out which gave our hotels and businesses a head-start at the outset of the deterioration in the economic situation. The measures turned out to be key in achieving record figures and reporting sales growth of more than 15% compared to the previous year; sales totaled more than 6.9 billion pesos while the operating profits amounted to more than 1.14 billion pesos. EBITDA totaled US138 million for an increase of 3.4% over the previous year. We managed to refinance a significant part of our debt during 2008 and extend its maturity dates. Furthermore, we were able to increase our cash position before the deterioration of the global economy, thus facing the crisis with a solvent position. In accordance with our financial policies, most of our debt is denominated in dollars because we have traditionally generated funds in this currency. We believe in our financial policies and the value of following them. THE VOICE OF OUR CUSTOMERS: AN ESSENTIAL INGREDIENT FOR RESULTS The systems designed to listen to the voice of our customers were a key ingredient in securing the leading positions of our brands, and therefore, better results than those achieved by our competition. Prometeo guarantees quality; Delphos provides the distinctive element of our services; and Linc is a new system that delivers a richer experience for customers. Today, these are the essential means to fulfill and exceed the promise of service to customers in each hotel brand operated by Grupo Posadas. Annual r eport 20 0 8 Through this quality triangle the hotel operation of the company draws a virtuous circle by listening to customers and focusing service on their needs in order to guarantee their satisfaction and ultimately their loyalty to our brands. All of the above is carried out in order to continue creating value for Grupo Posadas. 6 SUSTAINED GROWTH Grupo Posadas considers the crisis of the last quarter of 2008 as a turning point – a road towards a world of more difficult conditions in which companies such as ours enjoy undeniable strengths. Our sound finances, the positioning of our products, the thrust of new businesses and a development plan enable us to face new circumstances with a solid foundation. The confidence in our future comes from the talent of a human team which has known how to develop unique abilities in its segment of competence; a company in possession of the necessary knowledge, technology and elements to dominate its markets; and the vision of a business with global capabilities. Gastón Azcárraga Chairman of the Board of Directors Aqua, Cancún G ru p o p o s a das I nfor me Anua l 20 0 8 02 hotel operations G ru p o p o s a das In 2008, the performance of both our city and beach hotels was satisfactory. In Mexico, Argentina, Brazil and Chile, the performance of city hotels was stable. Towards the end of the year, however, properties in Northern Mexico experienced a decrease in their occupancy levels. 9 It should be highlighted that results show a favorable increase of 14.4% in average room rates at the overall chain level (for the last quarter of 2008). This is the result of rates being expressed in American dollars at the beach hotels. Thus, once again, the diversification of the company’s hotel portfolio provided balance in operating results. In both city and beach properties, operations focused on items that significantly raise the quality and service in all the hotel brands operated by Grupo Posadas. Training, certifications, guest satisfaction, customers’ opinions -these were the pillars that guaranteed leading positions in each segment of the market in which we exceeded our guestservice promise. Annual r eport 20 0 8 prometeo,delphos & linc–the qualitytriangle 10 training and human resources, the essential ingredients While 2007 saw intense activity in the areas of training and certification, 2008 was a key year. In every hotel the GO! Program developed the service and decision-making capabilities of employees who are in contact with guests. They can now identify a dissatisfied customer, know how to manage the situation and solve any problem that may arise. In turn, the growth of the One brand demanded special effort in regard to certifications. The design and implementation of a specialized website covering a range of issues from tutorials to exams and verification of performance lists extended the model throughout the whole chain. 98% of the brand’s employees were certified in 2008. In terms of sales, the subjects covered were Coaching and Posadas’ Sales Methodology. In each case the goal is to guarantee that every employee completely fulfils his/her assigned tasks with quality and professionalism. Accordingly, through an ongoing training and development program, we assure that we have the ideal human factor so we can always fulfill our promise of customer service. From our point of view, constant improvement and knowledge are the two indispensable tools to make this happen. G ru p o p o s a das For many years now Prometeo has represented a practice of quality that reaffirms that we are customer-oriented. Now Delphos and Linc complete the picture. While Prometeo has studied in depth the quality of our operations to fulfill our promise of service better, Delphos and Linc complement it perfectly because their overall objective is to define even more sophisticated processes of service to our guests. With these tools, we are now able to capitalize on the knowledge of experts in quality on fulfillment standards (Prometeo); trace better routes for service innovation in response to customers’ changing circumstances (Delphos); and penetrate deeper and in detail into the guests’ experience in our hotels and reservation systems (Linc). In its second phase in 2008, Delphos created a culture that places guests at the very core of our operations by recognizing them and personalizing the service they receive: in their rooms, during check-in and by systematizing their benefits and exerting rigorous control over their requests and our responses during their stay. 11 Linc –a Spanish acronym which stands for Quality Inspired Loyalty– was implemented in 2008 to measure quality based on guests’ opinions. Based on these results, action plans are developed to correct mistakes or to recognize employees with extraordinary performance. The system also enables communication with guests to let them know the measures that are being taken. This triangle of quality guarantees that we listen to guests and focus service on their needs in order to deliver a personal experience; that we recognize customers –especially frequent customers– and we measure the results. In 2008 all these actions translated into a four percent increase in the quality index that stands today at 86.9%. Annual r eport 20 0 8 G ru p o p o s a das 03 brands 13 aqua Aqua is a new brand of luxury hotels and an exclusive hotel concept that provides the ultimate enjoyment of pleasure in every sense: gastronomy, relaxation and sublime charm with distinguished, authentic and transcending service in order to offer a specific life-style experience. Aqua Cancún is part of a new brand of sophisticated properties focused on life-style, experiencing life and reconciling personal identities with a unique and subtly charming environment. At Aqua, it’s all about the experience. The value lies in the seductive details. It is sensuality, freedom, exquisiteness uninhibited style and a constant presence of warm and playful spaces. Aqua imposes the highest operating demands and thus the creation of human teams of superior quality that have been able to create a distinctive niche within the lifestyle segment. The addition of Aqua to the brand architecture of Grupo Posadas has enabled it to further focus and refine its commercial strategy towards clearly defined market segments. Azur Restaurant, Aqua Cancún Annual r eport 20 0 8 fiesta americana 14 Fiesta Americana is the five-star and grand tourism hotel chain operating in the most important beach and city destinations. It is a hotel concept created to enjoy the pleasure of excellent and remarkable service offered by traditional and unique Mexican hospitality. It is a place of warm and personalized style –casual and affable– which guarantees a pleasant and relaxed stay in the most scenic locations in the country. In 2008, the promotion of the brand was reinforced by a branding campaign that reaffirmed its leadership as reflected in the awareness levels of the brand. fiesta inn In both the pleasure and business segments the chain continues to rank in first place –a position it has held for years now– with a “Spontaneous Total Recognition” rate of 61 in pleasure; while the business segment has 22 points in Top of Mind levels and 62 in brand recognition. Fiesta Inn is a hotel concept designed to satisfy the needs of business travelers. It is the leading hotel chain in Business Class service, offering the attention, services and facilities that business guests require for a successful trip. Travelers who stay at Fiesta Inn enjoy an environment specifically designed to cover their needs as well as a comfortable space to rest and move on. According to specific attribute indicators, Fiesta Americana holds the first place in the pleasure segment because “it is the best known”, “has the happiest environment”, and is “the best option for families with children”. In business, Fiesta Rewards has put the brand in first place due to its “frequent traveler program”. On this solid platform, Fiesta Americana Grand also fortified its positioning in the Grand Tourism segment due mainly to two innovative initiatives aimed at the United States market which consolidated its position: • The launch of the “200 USD Resort Credit” promotion for five months. Fiesta Inn ranks in second place in this category in the business segment thanks to its success in communicating that this brand “understands business” and its service and care oriented to work travelers. Its most outstanding features are the Fiesta Rewards loyalty program, a package of services that facilitates business travel, and its knowledge and understanding of the needs of the frequent guest. By the end of 2008 the brand offered 59 locations to its target market –including four new hotels in Coatzacoalcos, Cuernavaca, Durango and Tepic-, three more are scheduled to open in 2009. • The publication of an eight page pamphlet in the Conde Nast Traveler and Bon Appetit magazines. We should mention that Fiesta Americana Grand is a unique, sophisticated, subtle and highly stylish hotel concept, hasslefree, and created for those who seek to stay in the ideal site to enjoy Grand Tourism with focused service. Fiesta Inn Tepic G ru p o p o s a das 15 I nfor me Anua l 20 0 8 G ru p o p o s a das one hotels In 2008, this brand entered into a growth phase and ended the year with eight hotels throughout the country. Today, One Hotels inspires customers with a level of trust they do not usually enjoy in the three-star hotel segment by offering standardized chain services backed up by the competitive advantages and the technological platform of Grupo Posadas. The brand establishes a link between security, trust and comfort at a reasonable price. It offers its guests a practical and simple space in a trustworthy environment that is warm, friendly and comfortable at the same time. One Hotels has hit the mark by addressing travelers who choose their accommodations based on price while seeking quality service. This is why two of the key elements of its promotion strategy -to position itself as a “practical place, functional and at a low price”- were clear communication of its rates and the endorsement of Fiesta Inn. During the year, One Acapulco Costera, One Aguascalientes Ciudad Industrial, One Querétaro Plaza Galerías and One San Luis Potosí Glorieta Juárez opened their doors. In this first phase of growth –in which One Hotels is achieving critical mass that will establish its presence and market coverage– the strategy aimed at generating Spontaneous Recognition was particularly successful. By the end of the year the brand reached record brand recognition. This is the first step in the building a leadership position in the Economy Class segment. One Hotels caesar park & caesar business Thanks to their prestige, tradition and cosmopolitan atmosphere, Caesar Park hotels have become points of reference for the corporate, social, artistic and cultural worlds in the South American cities where they are located. Their service concept pays attention to the smallest details in order to create an atmosphere of luxury and sophistication. This has placed each hotel of the Caesar Park chain in first place among the preferred choices of the international traveler. Using the success of Fiesta Inn as a guide, Caesar Business tries to fill empty space in the South American hotel and catering industry by introducing the Business Class to this market. The Caesar Business hotels are in the most important commercial and industrial zones of South America. 2008 marked the successful completion of the first decade of South American operations. Today, the inventory of Grupo Posadas in Brazil, Argentina and Chile is composed of 13 hotels, five Caesar Park and eight Caesar Business. In the year being reported, the launch of a new category of Caesar Park (Caesar Park Silver in Buenos Aires) broadens the horizons of this luxury brand that opened the Latin American market for Grupo Posadas and today has a solid call center. Annual r eport 20 0 8 04 fie s ta a mer ic a na vac at i on c lu b 18 G ru p o p o s a das r/n PrODUctIOn 160,000 140,000 138,152 120,000 45,525 40,000 99,135 32,270 70,189 60,000 82,008 66,294 20,769 80,000 26,378 100,000 39,017 114,278 96,567 20,000 Posadas Hotels Villas FAVC 2008 2007 2006 2005 0 19 The driving forces behind the growth of this business were the support of Fiesta Americana and FAVC’s structure, which was designed from its origins to provide the most flexibility for the customer and a broad array of options. In 2008, Grupo Posadas’ Vacation Club reported revenue of 140 million dollars in which net membership sales totaled 91.5 million dollars. This occurred thanks to the increasing number of services provided to a growing and active membership pool and the financial business derived from sales. The number of club members increased by 11% this year from 25,024 to 27,822. We should stress here the high satisfaction levels that FAVC measures in two ways. The first is through surveys which have shown satisfaction marks above 90%, a figure which placed Vacation Club above the vast majority of its national and international competitors. The second way is to verify the high proportion of members who continue buying club points. Suffice to say that in 2008, 42% of FAVC sales were achieved through existing clients. On the other hand, sales to members (upgrades and incremental sales to existing members) represented 40% of total sales in the year. These achievements contribute significantly to the reduction of marketing costs and demonstrate again that satisfaction creates sales. For this reason and thanks to the best human sales team in the industry,the percentage of sales closed successfully in this business is between 35 and 40%, far above the average reported by the market (between 15 and 20%). The Explorean Annual r eport 20 0 8 nUMBEr OF FaVc 35,000 25,024 27,822 20,352 8,203 7,744 25,000 7,029 20,000 15,820 17,280 9,753 13,323 10,000 5,000 19,619 6,067 15,000 When the crisis erupted during the last quarter of 2008, Fiesta Americana Vacation Club took precautions and supported its clients with novel strategies by offering to switch debts in dollars to pesos. This not only diminished collection problems as much as possible, but also permitted the traditional, remarkably healthy portfolio to be preserved. Given its success, FAVC will continue to broaden the range of products that it offers, expand its markets and respond to consumer demands for new products in the vacation property segment. 2008 2007 2005 2006 0 Concerning the development of the Mayan Riviera (Chemuyil), the architectonic and engineering projects are 100% complete. It is particularly significant that the project has all government authorizations and is the only project in the Mayan Riviera that has been able to do so because it fully respects the new legislation protecting the mangrove swamp. In fact, Chemuyil is an exemplary project: the land in this new Vacation Club development includes a huge mangrove that has been respected as required by law. Foreing Mexican rEVEnUE BY BUsInEss 160 140 22 120 12 18 100 8 7 6 80 8 8 10 20 9 14 60 40 78 66 84 92 20 Resorts Investments Club Memberships 2008 2007 2006 0 2005 20 In terms of expansion, the conversion of The Explorean to the Vacation Club concept turned out to be a great success: sales were completed in four months and the property currently reports high occupancy levels. In Los Cabos, the third and last development phases will be ready in 2009, doubling the inventory to 466 Vacation Club modules. 30,000 Members Besides being one of the strong distribution channels for the Posadas system –producing more than 138,000 room nights in hotels and villas (a 21% increase from the previous year)– the Vacation Club units report an average occupancy above 72%. The Explorean G ru p o p o s a das I nfor me Anua l 20 0 8 22 inventory & 05 distribution 23 With a fully established Commercial Model working in coordination with sales and marketing, revenue per room grew 8% in city hotels and 9% in beach hotels (in nominal terms) during the year being reported. In turn, the interfaces developed by the Price and Inventory Optimization system, using a number of distribution channels, drove real-time sales with dynamic rates and guaranteed the placement of inventory in the most profitable channels. With this solid platform, important agreements were signed in 2008 with online agencies for room sales, and this enabled us to have a presence in a number of sales sites in Mexico, United States and Europe. Finally, the improvements carried out in 2007 to define online reservation options for corporate clients resulted in the launch of CorpoRate, which reported growth of 94%, and simplifies the migration of an important number of reservations to less expensive channels. Each year, the Revenue Management and Inventory Price Optimization systems perform a very important role in the commercial strategy of Grupo Posadas. This was evident during the last quarter of 2008. When there are signals of a decrease in demand, it makes a real difference to have processes and procedures that permit sales of the last available room to be made in real-time at the best price. This is especially true in a difficult scenario in which the market and buyers exhibit different behavior. In this context, the task was to maintain competitive rates in line with occupancy forecasts. The objective was to optimize realized rates on a daily basis. Annual r eport 20 0 8 r e s e r va t i o n c e n t e r The management of the Central Inventory of the company is in an ongoing process of improving its efficiency. In the reported year, the Reservation Center made arrangements for more than 2.06 million rooms. The answered call rate was 91% and the total conversion factor was 47%. 24 These figures are above global benchmarks and are the product of the capabilities of the center’s human team as well as automation of negotiated fee reservations and the proven effectiveness of the sales methodology that has been applied since 2006. The Reservation Center also improved its services thanks to the implementation of Delphos, a database with valuable information about customers, and Booking Engine Posadas (BEP), the online inventory of our rooms. The launch was also significant of CONVER 100, the specialized group in Resort room sales. website The websites of Grupo Posadas registered 9.5 million visits in 2008 for an increase of 49% over 2007. The effectiveness of the electronic medium reached new historical figures, of course, and strengthened the role of this channel as a powerful distribution and sales tool. The overall growth in the number of reservations made through this channel was 102% compared with 62% in 2007. The overall contribution rate of this distribution channel was 9%. The results indicate that, even if much remains to be done, the trust and credibility of this distribution channel is growing, and so is the number of travelers who rely on it to find the best rates. Precisely for this reason, the special online advance payment fee reported growth of 529% in the last quarter of the year. In the full year, online payments represented 16% of the revenue generated by the company’s website. G ru p o p o s a das Without doubt, this distribution channel translates into significant savings in reservation costs and better placement of inventories. This is why the company continues to invest in its websites to improve their functionality. The investment in the Aqua website in 2008 is worth mentioning: its technology provides 3D tours that deliver an unusual virtual experience to web surfers. The purpose of Feel-Aqua.com is to simulate the visitor’s stay in Aqua. The e-concierge (Wishman) was also launched for this brand. Through a simple application, future guests can request information on the slightest details of their stays, resolve doubts and make real-time inquiries. In this manner, they can plan their perfect trip and start experiencing the Aqua service even before their arrival. The following actions were taken in 2008 in order to optimize the experience of the visitors to the websites of Grupo Posadas: • The project, Connection to the Availability Server, improved its service levels and its response time for rate inquiries and online availability for end users. • The response capacity was increased for the sites during peak hours generated by specific events, such as night sales. • A deferred payment program was implemented (six months interest-free with Banamex and American Express), an option that contributed 24% of total online reservation payment revenue. • The ranking of each site in the main search engines was improved. • A scuba-diving mini-site was launched for Fiesta Americana Cozumel Dive Resort in order to facilitate trip planning for specialized tourists. Each of the above improvements make for sites with functionality and possibilities that open new doors for users by adding value to products and the relationship of Grupo Posadas’ brands to different sectors of the public. I nfor me Anua l 20 0 8 development 26 06 Grupo Posadas had a total of 109 hotels with more than 19,650 rooms at December 2008. The year saw the openings of four Fiesta Inn hotels, three One Hotels and one Caesar Park Silver in Buenos Aires in a new category offering luxury service with the classic taste that characterizes Caesar Park. G ru p o p o s a das The development plan for the 2009-2012 period contemplates 58 new hotels with 7,870 rooms. These new properties are under construction or have signed contracts and project plans and are in line with the growth strategy of the company because many of them will be operated under contracts. Most of these are Fiesta Inn or One Hotels. Six new hotels will be added to the existing eight of the latter brand in 2009, as well as 15 more in 2010. It is evident that investors have responded favorably to the Economy Class concept –particularly in a time of economic constraintsbecause the brand combines attractive features for both investors and guests: low investment; service and facilities standardization, consistency and quality; and low prices. 27 openings in 2 0 0 8 • Fiesta Inn Coatzacoalcos In regards to Fiesta Americana Vacation Club, the conversion of The Explorean Kohunlich to the Vacation Club concept was completed in 2008 with an excellent market response. Also, construction of the last phase of villas continued in Fiesta Americana Grand Los Cabos Golf & Spa, hotel and Vacation Club. Even if the economic situation dictates a slower development pace, the growth projects of the company will continue to go forward in both Mexican and South American markets. In the latter, the inventory of Grupo Posadas now includes 10 hotels in Brazil, two in Argentina and one in Chile. We also contemplate the opening of two more hotels in Brazil and another two in Chile. The Caesar Business brand is also beginning to evaluate new arenas in markets such as Panama and Colombia. • Fiesta Inn Cuernavaca • Fiesta Inn Durango • Fiesta Inn Tepic • One Acapulco Costera • One Aguascalientes Ciudad Industrial • One Querétaro Plaza Galerías • One San Luis Potosí Glorieta Juárez • Caesar Park Silver Buenos Aires Obelisco Annual r eport 20 0 8 Fiesta Americana Grand Los Cabos, Baja California 28 new businesses It 07 is a fact that the technological capital of P osadas 29 G rupo as well as its cumulative knowledge and talent in certain specialized areas of expertise provide a solid platform for the launch of companies in an open stage of growth . Ampersand, Conectum, Konexo and GloboGo (a recently created online travel agenc y ) are the product of diversifying wisely and capitalizing on the competitive advantages of the compan y with new customers and mar kets . Today, in the context of an environment that is rich in opportunities and challenges, these companies are achieving significant growth with encouraging prospects. ampersand Grupo Posadas was the first hotel company to develop a sound loyalty program: Fiesta Rewards, which today has almost 2.5 million members and accounts for 40% of the occupancy in Fiesta Americana and Fiesta Inn hotels. Throughout almost two decades, the management, performance and results of Fiesta Rewards enabled one to identify and measure the value that a product of this nature adds to brands. The experience was enriched by innovative relationships with financial institutions, such as the case of the Scotiabank/Fiesta Rewards card. Fiesta Inn Tepic Annual r eport 20 0 8 3 0 From this wealth of experience, the idea has emerged of building a business with world-class capabilities in consulting, developing, executing, operating and managing these types of programs for companies seeking to invest in their most valuable customers, as well as in the design of incentive programs, discount cards and Customer Relationship Management activities. Thus, Ampersand appears as a firm specialized in integral and strategic solutions in order to deal with a market that is aware that brand loyalty does not exist, but that, rather, customers are loyal to the benefits offered by the brand. Naturally, such a business requires technology investments. It has also demanded a vision that is accurately focused on what consumers want and appreciate from a loyalty program, as well as fortifying the link between company and customers. In order to implement its solutions, Ampersand has call center services, benefits and prizes, a technological platform and commercial alliances as well as specialized website design, marketing, communication and fulfillment programs. In this manner, in 2008 Ampersand was able to become the reference standard for loyalty in Mexico, with a customer portfolio that includes outstanding banking institutions such as Scotiabank, Banorte and Ixe. It also expanded into new segments and industries such as insurance and automotive services. Today, Ampersand is creating new paths for the development of loyalty programs across Mexico. At year-end, this company provided service to more than six million members of the different loyalty programs that it operates for its customers with growth of more than 130% in sales and 160% in EBITDA since its creation in 2007. This has enabled Ampersand to make an attractive and diversified contribution to the revenues of the Group. ampersand.com G ru p o p o s a das konexo Konexo, Contact & Solution Center, is the product of a remarkable work in the creation of direct and real-time distribution channels (such as the case of the Reservation Center of Grupo Posadas) that is more efficient and cheaper. conectum Today, Conectum is not only the nerve center of hotel management of Grupo Posadas –with four years’ experience in the optimization of control processes and operating margins for each hotel– but it also delivers digital management services. Because it has the technology to process large information volumes at low cost in a timely and efficient manner, this Shared Services Center has become an efficient producer of transactions that offer services to those seeking ways to make their expenses more manageable. The reason is that in a market with strong economic pressures and companies choose to outsource processes that do not provide substantial value for their businesses. In order to do so they seek the most efficient suppliers offering standardized processes, significant savings in management costs and stateof-the-art technological platforms. In addition, Conectum includes a consulting area –mainly on the subject of taxes– that completing its chain of services. The results of this business are as encouraging as those of Ampersand. In 2008 its revenues surpassed 113 million pesos with an EBITDA margin of 40% of revenue. Based on this platform, this new company has been transformed into a natural business extension for companies seeking to operate and make critical contact processes more efficient. Its customer portfolio includes: Aqua, Fiesta Americana Grand, Fiesta Americana, Fiesta Americana Vacation Club, Fiesta Inn, One Hotels, Seguros Bancomer, Sky, Telemedic, Ampersand, GloboGo, ING Afore and Grupo Mexicana; companies for which it manages temporary campaigns or full programs. In two years, Konexo has registered growth of 200%. Just in 2008 alone, the number of received calls increased 183%. The growth brings the business closer to the fulfillment of its mission: To become the Latin American leader in contact solutions oriented to the satisfaction of the end customer. Konexo handles thousands of contacts, thus placing it among the ten most important contact centers of the industry in the country. Besides reservation services, customer care, specialized telemarketing services in sales and post-sales with quality of service (QoS) for voice and data; loyalty program and other services; this business offers call center consulting and back office services – in other words, the tasks behind operations such as the creation of databases, email management and account validation. Annual r eport 20 0 8 31 33 Konexo owns the first World Class Level III Reliable Data Center, certified by IPA and the Institute of Electrical and Electronics Engineers, Inc (IEEE), and built under the guidelines of the Uptime Institute. Likewise, its security systems hold a category 3 Safety World Class Quality Assurance (S-WCQA) certification awarded by the International Computer Room Expert Association. These qualifications, together with its strong commitment to customer success and end-user satisfaction, have made Konexo an essential element for ING Afore’s achievement of first place in service quality to its members for the third year in a row in 2008. konexo.com.mx Annual r eport 20 0 8 08 fundación posadas 3 4 G ru p o p o s a das Undoubtedly, 2008 was a year of consolidation of the tasks of Fundación Posadas. In the reported period its social agenda focused on maintaining a timely response to the most urgent needs of the children of our employees as determined by the annual diagnoses performed in the hotels and companies of Grupo Posadas. This year also witnessed the incorporation of new and ambitious programs. 35 This way, with the contributions of guests and employees who make voluntary donations –motivated by the fundraising campaign “Today you can score 10!”– the Foundation operated its permanent healthcare programs for children through a wide range of actions: 1. Support for children suffering cancer. This program was carried out in collaboration with AMANC —Asociación Mexicana de Ayuda a Niños con Cáncer (Mexican Association for the Aid of Children with Cancer)-, and helped a number of children with treatments, medicines, temporary lodging in the association’s shelter, and medical and psychological care. The prognoses for these children are promising and some are already in the monitoring phase. 2. Financing surgery. During the year, three successful medical interventions were carried out successfully in children who could not receive attention at public health services. 3. The “I Can Hear Better Today” program, aimed at attending to children with hearing disabilities who received specialized medical consultations and hearing aid devices. Fundación Posadas continues to follow all the cases. Annual r eport 20 0 8 4. The “Special Capabilities” program aimed at attending to girls and boys with mental or psychomotor disabilities who require specific therapies. In this program the Foundation has agreements with five associations and follows each case. 3 6 5. Other ailments. Since the Foundation has proven its effectiveness, this year it began receiving –through the Human Resources Management of hotels– cases which could not be attended to by public health institutions because of their urgency or special characteristics. The study and selection of some of them resulted in different forms of support ranging from consultations and medical analyses to hospitalization and an arm prosthesis for a seven-year-old child, and another eye prosthesis for a 13-year-old. 6. Addiction prevention program, aimed at an audience of 3,500 employees until the end of its first phase in July 2008. 7. Programs with specific goals. During its early stages, one of the projects chosen by Fundación Posadas was the Early Stimulation Program of APAC -Asociación Pro Parálisis Cerebral (Association for Brain Paralysis)-, for children between 45 days and six years old. In 2008 and for a fourth year in a row, we continued with a scholarship program for 34 children who are receiving kindergarten education and rehabilitation for the utmost development of their capabilities. Fundación Posadas has been carrying out the efforts mentioned above since 2007. Today, it adds one of its most important programs, “An Opportunity to Study”, which immediately found a great response among the Grupo Posadas community. After calling for entries to select the best candidates for scholarships for junior high school, high school and technical or equivalency degrees, 115 students were selected who now enjoy financial aid for their studies as long as they demonstrate a high level of academic performance. G ru p o p o s a das Additionally, the Foundation worked with the Foundation for the Support of Children by granting scholarships to 55 children in the Community Centers in Mexico City; as well as with the Mexican Foundation for Kidney by financing a transplant and the first immune-depressants for an 11-yearold girl. It also carried out the “To See You Better” program in alliance with Devlyn Opticians. Glasses were provided for 201 children of employees between the age of four and 14 at a reduced price for their parents. Likewise, it donated three lodging nights with meals included to collaborate with Fundación Mexicana de Aviación, Fundación Televisa and Soñar Despierto (“Daydreaming”), thus fulfilling the dreams of 14 children with terminal illnesses. The results of the activities of Fundación Posadas motivated a 23.3% growth in the number of donators within the company who are kept informed about the successes achieved via both printed and electronic media (www.fundacionposadas.org). The same happened among guests, whose donations also strengthened the reserves of Fundación Posadas to continue performing the planned tasks for the benefit of the children of the hotels and Posadas companies employees. executive committee 37 Gastón Azcárraga Chairman & CEO José Carlos Azcárraga Pablo Azcárraga Vice Chairman of the Board of Directors and Chief Executive Propietaria Posadas Javier Barrera RUBÉN CAMIRO Jorge Carvallo Chief Executive Chief Franchise Fiesta Americana Vacation Club Officer Chief Financial Officer Chief Operating Officer A I n n fnou ra m l er A ep no ur at l 20 0 8 10 board of directors board members 3 8 Gastón Azcárraga Andrade Jorge Mario Soto y Galvez Chairman & CEO, Grupo Posadas Independent Consultant Enrique Azcárraga Andrade Alfredo Humberto Harp Calderoni CEO, EXIO, S.C. Private Investor Pablo Azcárraga Andrade Carlos Levy Covarrubias Vice Chairman of the Board of Directors Private Investor and Chief Executive Propietaria Posadas, Grupo Posadas José Carlos Azcárraga Andrade Chief Executive Fiesta Americana Vacation Club Emilio Carrillo Gamboa Independent Consultant Manuel Borja Chico CEO, Compañía Mexicana de Fernando Chico Pardo President, Promecap, S.C. Joaquín Vargas Guajardo Chairman & CEO, MVS Communications Carlos Llano Cifuentes Senior Board Member, IPADE and Aviación, S.A. de C.V. Alternate Board Members Jorge Carvallo Couttolenc Javier Barrera Segura José Carlos Azcárraga Andrade Miguel Alejandro García Jaramillo Silvia Sisset de Guadalupe Harp Calderoni Charbel Christian Francisco Harp Calderoni Pan Americana University Secretary Antonio Madero Bracho Ricardo Maldonado Yañez Chairman & CEO, SAN LUIS CORPORACIÓN, S.A. de C.V. Sergio Mariscal Lozano Investment Banker, Lehman Brothers G ru p o p o s a das Alternate Secretary Margarita De la Cabada Betancourt 11 financial statements Independent Auditors’ Report to the Board of Directors and Stockholders of Grupo Posadas, S. A. B. de C. V. We have audited the accompanying consolidated balance sheets of Grupo Posadas, S. A. B. de C. V. (a Mexican corporation) and Subsidiaries (collectively the Company) as of December 31, 2008 and 2007, and the related consolidated statements of operations and changes in stockholders’ equity for the years then ended, of cash flows for the year ended December 31, 2008 and changes in financial position for the year ended December 31, 2007. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits. We did not audit the financial statements of certain subsidiaries, which statements reflect total assets constituting 13% and 13% of the consolidated assets as of December 31, 2008 and 2007, respectively, and total revenues constituting 5% and 6%, respectively, of the consolidated revenues for the years then ended. Those statements were audited by other auditors, whose reports have been furnished to us, and our opinion, insofar as it relates to the amounts included for these subsidiaries is based solely on the unqualified reports of such other auditors. We conducted our audits in accordance with auditing standards generally accepted in Mexico. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement and that they are prepared in accordance with Mexican Financial Reporting Standards. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the financial reporting standards used and significant estimates made by Management, as well as evaluating the overall financial statement presentation. We believe that our audits and the unqualified reports of the other auditors provide a reasonable basis for our opinion. As mentioned in Note 3, beginning January 1, 2008 the Company adopted the following financial reporting standards: NIF B-2, Statement of Cash Flows; NIF B-10 Effects of Inflation; B-15, Translation of Foreign Currencies, NIF D-3, Employee Benefits and NIF D-4 Income Taxes. In our opinion, based on our audits and on the unqualified reports of the other auditors as mentioned above, such consolidated financial statements present fairly, in all material respects, the financial position of Grupo Posadas, S. A. B. de C. V. and Subsidiaries as of December 31, 2008 and 2007, the results of their operations and the changes in their stockholders’ equity for the years then ended, their cash flows for the year ended December 31, 2008 and the changes in their financial position for the year ended December 31, 2007 in conformity with Mexican Financial Reporting Standards. The accompanying consolidated financial statements have been translated into English for the convenience of users. Galaz, Yamazaki, Ruiz Urquiza, S. C. Member of Deloitte Touche Tohmatsu C.P.C. Fernando Loera Aguilar April 3, 2009 I nfor me Anual 20 0 8 4 1 Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Balance Sheets As of December 31, 2008 and 2007 (In thousands of Mexican pesos) Assets 42 2008 2007 Current assets: Cash and cash equivalents $ 803,936 $ 339,984 Investments in securities 26,986 41,706 Total cash, cash equivalents and investments in securities 830,922 381,690 Accounts and notes receivable – Net 1,540,540 1,777,451 Inventories 50,926 39,038 Prepaid expenses 73,292 38,504 Real estate held for sale 171,310 204,101 Total current assets 2,666,990 2,440,784 Long-term notes receivable Vacation Club units 764,943 575,244 250,308 135,255 Property and equipment – Net 9,386,720 9,266,017 Investment in shares of associated companies 27,094 234,864 Other assets – Net 448,719 492,616 Total $ 13,544,774 $ 13,144,780 See accompanying notes to consolidated financial statements. G ru p o p o sadas Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Balance Sheets As of December 31, 2008 and 2007 (In thousands of Mexican pesos) Liabilities and stockholders’ equity Current liabilities: Bank loans and current portion of long-term debt $ Suppliers Other accounts payable and accrued liabilities Value-added tax and other tax payables Total current liabilities Long-term debt Derivative financial instruments Long-term accrued liabilities Value-added tax payable Deferred income tax Total liabilities Deferred credits - Net Stockholders’ equity: Capital stock: Historical Contributions for future capital increases Amount assigned for repurchase of shares Shares in trust Additional paid-in capital Restatement for inflation Other capital: Reserve for repurchase of shares Retained earnings (deficit) Cumulative effect of restatement Cumulative effect of deferred income tax Cumulative translation effect Minority interest Total stockholders’ equity Total $ 2008 2007 1,157,747 $ 363,242 482,050 428,773 603,488 487,235 415,726 655,543 2,659,011 1,934,793 4,193,673 3,884,392 404,345 20,985 56,171 53,913 263,268 175,734 1,216,745 8,793,213 1,358,899 7,428,716 292,718 423,649 489,427 197,257 139,133 (3,322) 76,399 1,774,015 2,672,909 489,427 149,031 140,627 (3,322) 107,881 1,774,015 2,657,659 1,922,254 (1,069,805) - - 33,243 885,692 1,751,700 1,624,379 (828,768) (919,158) - 1,628,153 900,242 4,458,843 1,006,603 5,292,415 13,544,774 I nfor me $ 13,144,780 Anual 20 0 8 4 3 Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Statements of Operations For the years ended December 31, 2008 and 2007 (In thousands of Mexican pesos, except income per share which is expressed in Mexican pesos) 44 2008 Hotel operation: Revenues $ Departmental costs and expenses Departmental profit General expenses: Administrative Sales, advertising and promotion Maintenance and energy Income before other expenses Other expenses: Property taxes and insurance Other expenses net Operating earnings from hotel operation Hotel management, brand and other: Revenues Direct costs and corporate expenses Operating earnings from hotel management, brand and other Other businesses: Revenues Direct cost and expenses Corporate expenses Depreciation, amortization and real estate leasing Operating income Other expenses, net Comprehensive financing result: Interest expense Interest income Exchange (gain) loss, net Exchange and conversion effects related to foreign operations Valuation of financial instruments Monetary position gain Equity in results of associated companies G ru p o p o sadas 2007 3,677,583 $ 3,522,621 1,330,756 1,284,822 2,346,827 2,237,799 565,599 381,671 405,098 1,352,368 994,459 540,443 324,827 362,431 1,227,701 1,010,098 57,925 50,725 108,650 885,809 52,519 60,422 112,941 897,157 1,655,402 1,105,498 549,904 1,289,110 717,116 571,994 1,571,535 1,046,496 525,039 97,642 1,162,493 844,594 317,899 90,345 722,341 664,792 1,140,769 1,031,913 234,728 122,902 420,311 (6,989) 160,354 (272,272) 388,397 (32,093) (15,501) - 1,208,196 - 1,509,600 - (143,925) 196,878 (209,513) (351,922) 2008 2007 Loss) income before income tax (813,072) 360,211 Income tax expense (111,226) 159,646 Consolidated net (loss) income for the year (701,846) 200,565 Minority stockholders’ net (loss) income (86,425) 74,453 Majority stockholders’ net (loss) income $ (615,421) $ 126,112 Majority (loss) income per share (in pesos) $ (1.2433) $ 0.2583 Majority diluted (loss) income per share (in pesos) $ (1.2036) $ 0.2499 Weighted average number of shares outstanding 494,976,251 488,205,350 See accompanying notes to consolidated financial statements. I nfor me Anual 20 0 8 4 5 Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Statements of Changes in Stockholders’ Equity For the years ended December 31, 2008 and 2007 (In thousands of Mexican pesos) Capital stock O ContributionsAmount for future assigned forAdditionalRestatementR capital repurchaseShares in Historical increases of shares paid-in trustcapital forR inflation 46 Balances as of January 1, 2007 $ 489,427 $ 135,863 $ 2,645 $ (7,379) $ 129,422 $ 1,793,508 Repurchase of shares, net and increase to the reserve for repurchase of shares - - 137,982 - - (19,493) Dividends paid - - - - - - Reimbursement of convertible debt, net - 5,167 - - (13,540) - Reduction of minority interest - - - - - - Restatement of convertible debt - 8,001 - - (8,001) - Shares in trust - - - 4,057 - - Balance before comprehensive income 489,427 149,031 140,627 (3,322) 107,881 1,774,015 Net income for the year - - - - - - Result from holding non monetary assets - - - - - - Comprehensive income - - - - - - Balances as of December 31, 2007 489,427 149,031 140,627 (3,322) 107,881 1,774,015 Reclassification of cumulative effects at January 1, 2008: Restatement - - - - - - Deferred income tax - - - - - - Repurchase of shares, net and increase to the reserve for repurchase of shares - - (1,494) - - - Dividends paid - - - - - - Reimbursement of convertible debt, net - 5,484 - - (12,657) - Reduction of minority interest - - - - - - Restatement of convertible debt - 42,742 - - (42,742) - Shares in trust - - - - 23,917 Balance before comprehensive loss 489,427 197,257 139,133 (3,322) 76,399 Net loss for the year - - - - - Translation effects of functional currency and foreign operations - - - - - Comprehensive loss - - - - - Balances as of December 31, 2008 $ 489,427 $ 197,257 $ 139,133 $ (3,322) $ 76,399 $ See accompanying notes to consolidated financial statements. G ru p o p o sadas - 1,774,015 - - - 1,774,015 Other capital Cumulative Reserve forRetained Repurchase of shares $ 565,368 $ Cumulative earnings (deficit) 3,025,888 restatement $ 1,186,332 - - - - - 1,751,700 - 126,112 - - - 126,112 1,751,700 1,624,379 (828,768) (919,158) CumulativeTotal deferred translationMinority income taxEffect $ (919,158) $ - stockholders’ interest equity $ $ 950,712 5,390,05 - - - - - - (91,778) (131,022) - - - - - - - - - - - - - - - - - (18,562) - - (8,373) (18,562) 4,057 1,498,267 (776,241) - 932,150 5,144,377 - - 74,453 200,565 - - - - - 74,453 (52,527) 148,038 - 1,006,603 5,292,415 - - - - - - 170,554 - - - - - 1,922,254 (454,384) - (615,421) - - - (615,421) $ effect of - - - - 1,922,254 (776,241) (1,396,599) (131,022) $ effect of (919,158) - (52,527) (52,527) (828,768) (919,158) 828,768 - - - - - - - - - (7,451) (154,326) - - - - - - - - - - (27,222) - - (19,936) - (7,173) (47,158) - - - - - - 23,917 - - (27,222) 986,667 5,100,224 - - - (86,425) (701,846) - - - - 60,465 60,465 - (86,425) 60,465 (641,381) - - 33,243 900,242 4,458,843 (176,511) (154,326) (1,069,805) $ $ - 919,158 $ $ $ I nfor me Anual 4 7 20 0 8 Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Statement of Cash Flows For the year ended December 31, 2008 (In thousands of Mexican pesos) 48 2008 Operating activities: Loss before income taxes $ (813,072) Items related to investing activities: Depreciation and amortization 389,180 Loss on sale of fixed assets 15,285 Equity in results of associated companies 209,513 Other items unrealized 199,419 Items related to financing activities: Valuation of financial instruments 1,221,897 Interest expense 420,311 1,642,533 (Increase) decrease in: Accounts receivable 288,662 Inventories (11,888) Prepaid expenses (34,788) Increase (decrease) in: Suppliers 53,277 Other accounts payable 162,256 Income taxes paid (174,549) Net cash provided by operating activities 1,925,503 Investing activities: Purchases of machinery and equipment (409,997) Vacations club units (182,091) Long-term notes receivable (54,425) Other assets (137,432) Net cash used investing activities (783,945) Excess cash to apply to financing activities 1,141,558 Financing activities: Borrowings 4,071,697 Repayment of loans (3,141,947) Margin calls (816,806) Interest paid (445,177) Dividends paid (154,326) Reduction of minority interest (19,936) Repurchase of shares 18,562 Convertible debt (17,369) Net cash used in financing activities (505,302) Net increase in cash and cash equivalents 636,256 Adjustment to cash flows due to exchange rate fluctuations (187,024) Cash and cash equivalents and investment in securities at beginning of year 381,690 Cash and cash equivalents and investment in securities at end of year $ 830,922 See accompanying notes to consolidated financial statements. G ru p o p o s a das Grupo Posadas, S. A. B. de C. V. and Subsidiaries Consolidated Statement of Changes in Financial Position For the year ended December 31, 2007 (In thousands of Mexican pesos) Operating activities: Net consolidated income for the year $ Add (less) items that did not require (generate) resources: Depreciation and amortization Equity in associated companies Deferred income tax Long-term accrued liabilities Changes in operating assets and liabilities: (Increase) decrease in: Investments in securities Accounts and notes receivable, net Inventories Prepaid expenses Real estate held for sale Increase (decrease) in: Suppliers Other accounts payable and accrued liabilities Net resources generated by operating activities Financing activities: Changes in financial debt at nominal value Decrease in financial debt due to inflationary effects and currency exchange Derivative financial instruments Value-added tax payable Repurchase of shares, net Dividends paid Eduction of minority interest Convertible debt Shares in trust Net resources used in financing activities Investing activities: Long-term notes receivable Vacation club units Additions to property and equipment Withdrawals and transfers of property and equipment Investment in shares of associated companies Other assets Deferred credits, net Net resources used in investing activities Cash and cash equivalents: Decrease Balance at beginning of year Balance at end of year $ I nfor me 2007 200,565 430,962 351,922 (97,461) 924 886,912 42,041 (751,237) 7,114 (2,039) (25,067) 50,317 490,079 698,120 252,176 (365,908) (17,125) 29,592 (91,778) (131,022) (18,562) (8,373) 4,057 (346,943) (20,660) 7,951 (539,896) 10,657 37,495 (50,810) 101,051 (454,212) (103,035) 443,019 339,984 Anual 20 0 8 4 9 Grupo Posadas, S. A. B. de C. V. and Subsidiaries Notes to Consolidated Financial Statements For the years ended December 31, 2008 and 2007 (In thousands of Mexican pesos) 1. Nature of business and significant events Nature of business - Grupo Posadas, S. A. B. de C. V. (Posadas) and subsidiaries (collectively, the Company) are primarily engaged in the business of operating hotels. As of December 31, 2008 and 2007, the Company operated a total of 109 hotels with 19,633 rooms and 102 hotels with 18,778 rooms, respectively. The Company mainly operates hotels under its Fiesta Americana, Fiesta Inn and One Hotels brand names throughout Mexico, and Caesar Park and Caesar Business brand names in Brazil, Argentina and Chile. The Company enters into management contracts with all the hotels that it operates. Of the total hotels the Company operated as of December 31, 2008 and 2007, it had an equity interest of 50% or greater in 34 and 33 hotels, respectively and 21under leasing contracts in both years. The remaining hotels are those that the Company operated for unrelated third parties, which as of December 31, 2008 5 0 and 2007 were 54 and 48 hotels, respectively. For purposes of these consolidated financial statements, these hotels are referred to as the Company’s “owned,” “leased” and “managed” hotels, respectively. Posadas receives fees pursuant to the management contracts it has with all of the hotels it operates. Certain fees, including management, brand use fee, reservation services and technology usage, among others, are based on hotel revenues. Posadas also receives an incentive fee according to the hotels’ operating results. Additionally, the Company operates a vacation club business called Fiesta Americana Vacation Club (FAVC) through which members purchase a “40-year-right-to-use” evidenced by an annual allocation of FAVC points. FAVC points can be redeemed to stay at the Company’s four FAVC resorts in Los Cabos, Baja California Sur; Acapulco, Guerrero; Cancun and Chetumal, Quintana Roo; as well as any of the hotels in its portfolio. In addition, members of FAVC can also redeem their FAVC points to stay at any Resorts Condominium International (RCI)-affiliated resort or Hilton Grand Vacation Club resorts throughout the world. Significant event - As a result of global economic slow-down during the fourth quarter of 2008, world financial markets became highly volatile, leading to the bankruptcy and rescue of certain financial institutions, mainly in the United States of America. The aforementioned events resulted in an aversion to risk in the local investing environment, which was reflected in the downturn in stock markets, a credit contraction and liquidity crisis, as well as a depreciation in the value of the Mexican peso with respect to the US dollar of about 25%. 2. Basis of presentation Explanation for translation into English - The accompanying consolidated financial statements have been translated from Spanish into English for use outside of Mexico. These consolidated financial statements are presented on the basis of Mexican Financial Reporting Standards (MFRS, individually referred to as Normas de Información Financiera or NIFs). Certain accounting practices applied by the Company that conform with MFRS may not conform with accounting principles generally accepted in the country of use. a. Monetary unit of the financial statements – The consolidated financial statements and notes as of December 31, 2008 and for the year then ended, include balances and transaction denominated in Mexican pesos of different purchasing power, while those consolidated as of and for the year ended December 31, 2007 are presented in Mexican pesos with purchasing power as of December 31, 2007. b. Consolidation of financial statements - The accompanying consolidated financial statements include the financial statements of Grupo Posadas, S. A. B. de C. V. and those of the subsidiaries that the Company controls. G ru p o p o sadas Entities in which the Company’s ownership interest is greater than 50% and over which control is exercised are consolidated in these financial statements. These are: Posadas de México, S. A. de C. V. and Subsidiaries 100 Inmobiliaria Hotelera Posadas, S. A. de C. V. and Subsidiaries 100 Servicios Hoteleros Posadas, S. A. de C. V. and Subsidiaries 100 Posadas USA Inc, and Subsidiaries100 Fondo Inmobiliario Posadas, S. A. de C. V. and Subsidiaries CompanyParticipation (%) 52 The Company’s owned hotels and those leased by the Company’s subsidiaries, pay to Posadas a management fee on a similar basis as hotels managed but not owned by the Company. For the purpose of showing the results of the hotel operation, hotel management fees, brand and other fees, the Company’s management decided not to eliminate these intercompany operations in the preparation of the consolidated statements of operations, which does not affect operating income. The intercompany transaction amounts that were not eliminated, as well as balance of the items which would be affected are presented below: 2008 Balance Amount of 2007 Balance after A mount of after elimination elimination eliminationelimination Hotel operation: General expenses Administrative $ 326,734 $ 238,865 $ 326,495 $ 213,948 $ 191,667 $ 190,004 $ 173,921 $ 150,906 $ 1,125,735 $ 500,416 $ 788,694 $ 1,035,230 $ - $ General expenses- Sales, advertising and promotion Hotel management fees, brand and other: Revenues $ 529,667 Other business Direct cost and expenses $ 11,266 - Remaining significant intercompany balances and transactions have been eliminated in these consolidated financial statements. Investments in associated companies are accounted for using the equity method, since the Company holds a stake of less than 50% and therefore, does not exercise control over its management. c. Translation of financial statements of foreign subsidiaries - To consolidate the financial statements of foreign subsidiaries that operate independently of the Company in terms of finances and operations, the same accounting policies of e Company are applied. In 2008, foreign operations with a functional currency different from the local currency and the reporting currency translate their financial statements from the currency in which transactions are recorded to the functional currency, using the following exchange rates: 1) the closing exchange rate in effect at the balance sheet date for monetary assets and liabilities; 2) historical exchange rates for nonmonetary assets and liabilities and stockholders’ equity; and 3) the rate upon accrual in the statement of operations for revenues, costs and expenses, except those arising from non-monetary items are translated using the historical exchange rate for the related nonmonetary item. Translation effects are recorded under Comprehensive Financing Result (CFR). Subsequently, to translate the financial statements from the functional currency for Mexican and foreign companies to Mexican pesos, the following exchange rates are used; 1) the closing exchange rate in effect at the balance sheet date for assets and liabilities and 2) historical exchange rates for stockholders’ I nfor me Anual 20 0 8 51 equity, revenues costs and expenses. Translation effects are recorded in stockholders’ equity. Through 2007, the financial statements of foreign subsidiaries that operated independently of the Company in terms of finances and operations recognized the effects of inflation of the country in which they operate and were then translated using the closing exchange rate in effect at the balance sheet date, and the translation effects were recorded in stockholders’ equity. The currency in which transactions are recorded and the functional currency of foreign operations, are as follows: Currency CountryRecordingFunctionalReporting 5 2 Mexico (FAVC) Mexican pesos US dollar Mexican pesos United States of America US dollars US dollar Mexican pesos Brazil Brazilian reals Brazilian reals Mexican pesos Argentina Argentinean pesos Argentinean pesos Mexican pesos Chile Chilean pesos Chilean pesos Mexican pesos d. Comprehensive (loss) income - Represents changes in stockholders’ equity during the year, for concepts others than distributions and activity in contributed common stock, and is comprised of the net consolidated (loss) income for the year, plus other comprehensive income (loss) items of the same period, which are presented directly in stockholders’ equity without affecting the consolidated statements of operations. Other comprehensive (loss) income items include in 2008, the translation effects of functional currency and foreign operations and in 2007 the result from holding nonmonetary assets. e. Classification of costs and expenses - Costs and expenses presented in the consolidated statements of operations were classified according to their function and nature, since this makes possible the determination of operating results of hotel operations and management and other businesses, as well as the detail of their expenses. f. Operating income - Is the result of subtracting cost and departmental expenses and general and other expenses from net revenues. While NIF B-3 does not require inclusion of this line item in the consolidated statements of operations, it has been included for a better understanding of the Company’s economic and financial performance. 3. Summary of significant accounting policies The accompanying consolidated financial statements have been prepared in conformity with MFRS, which require that management make certain estimates and use certain assumptions that affect the amounts reported in the financial statements and their related disclosures; however, actual results may differ from such estimates. The Company’s management, upon applying professional judgment, considers that estimates made and assumptions used were adequate under the circumstances. The significant accounting policies of the Company are as follows: a. Accounting changes - Beginning January 1, 2008, the Company adopted the following new NIFs: i. Statement of Cash Flows – The NIF B-12 supersedes Bulletin B-12, Statement of Changes in Financial Position, and thereby replaces the statement of changes in financial position. NIF B-2 permits the presentation of such statement using either the direct or the indirect method; the Company elected to use the indirect method. The statement of cash flows is presented in nominal pesos. According to NIF B-2, this accounting change should be recognized prospectively; consequently, the Company presents a statement of cash flows for 2008 and a statement of changes in financial position for 2007. ii. Effects of Inflation – The NIF B-10 considers two economic environments: a) inflationary, where cumulative inflation over a threeyear period is 26% or more, in which case, the effects of inflation need to be recognized , and b) non-inflationary, where inflation is less than 26% in the same period, in which case, the effects of inflation may not be recognized in the financial statements and requires that the gain (loss) from monetary position in equity and the cumulative gain (loss) from holding non-monetary assets be reclassified to retained earnings, except for the gain (loss) from holding non-monetary assets that is identified with inventories or fixed assets that have not been realized as of the effective date of this standard. The Company determined it was impractical to identify the result from monetary position in equity and the cumulative effect of restatement from holding non-monetary assets relating to unrealized assets as of January 1, 2008; therefore, on that date, the Company reclassified the entire balance of cumulative effect of restatement. NIF B-10 establishes that this accounting change be recognized prospectively G ru p o p o sadas Since cumulative inflation over the three preceding years is 11.56%, the environment in which the Company operates is not inflationary and beginning January 1, 2008 the Company discontinued recognition of the effects of inflation in its financial statements. However, assets, liabilities and stockholders’ equity at December 31, 2008 and 2007 include restatement effects recognized through December 31, 2007. iii.Translation of Foreign Currencies – NIF B-15 eliminates the classification of foreign operations as integrated foreign operations and autonomous foreign entities and instead establishes the concepts of recording currency, functional currency and reporting currency. NIF B-15 establishes the procedures to translate the financial information of a foreign operation: i) from the recording currency to the functional currency; and, ii) from the functional currency to the reporting currency. NIF B-15 also allows an entity to present its financial statements in a reporting currency that is different from its functional currency. iv. Employee Benefits – NIF D-3 incorporates current and deferred statutory employee profit sharing (PTU) as part of its provisions and establishes that deferred PTU must be determined using the asset and liability method established in NIF D-4, Income Taxes, instead of only considering temporary differences that arise in the reconciliation between the accounting result and income for PTU purposes. The effect of deferred PTU generated from this change in recognition method as of January 1, 2008, was recorded in retained earnings. NIF D-3 also eliminates recognition of the additional liability because its determination does not incorporate a salary increase. NIF D-3 also incorporates the career salary concept in the actuarial calculation and limits the amortization of the following items to the lesser of five years or the employee’s remaining labor life: - The beginning balance of the transition liability for termination benefits and retirement benefits. - The beginning balance of past services and modifications to the plan included within the transition liability. - When the company elects to fully expense actuarial gains and losses on a go-forward basis , the beginning balance of actuarial gains and losses from retirement benefits is amortized over five years (net of the transition liability), with the option to fully amortize it against current earnings of 2008, under other income and expense. The Company chose to recognize actuarial gains and losses directly against results of 2008. As of December 31, 2008 the Company generated a deferred PTU asset, which was totally reserved due to the uncertainty of its realization. v. Income Taxes – NIF D-4 eliminates the permanent difference concept; clarifies and incorporates certain definitions, and requires that the balance of cumulative effect of deferred income tax be reclassified to retained earnings unless it is identified with any of the other comprehensive income (loss) items pending to be applied against current earnings. b. Recognition of the effects of inflation - Beginning January 1, 2008, the Company discontinued recognition of the effects of inflations. Through December 31, 2007, such recognition resulted mainly in inflationary gains or losses on non-monetary and monetary items that are presented in the financial statements under the two following captions: Cumulative effect of restatement - Represents the accrued monetary position result through the initial restatement of the financial statements, the result from translating foreign subsidiaries and the gain (loss) from holding non-monetary assets, consolidated and from associated companies, which resulted from restating certain non-monetary assets above (below) inflation, less the related deferred income tax effect. Monetary position result - Represents the erosion of purchasing power of monetary items caused by inflation, and is calculated by applying National Consumer Price Index (NCPI) factors to monthly net monetary position. Gains result from maintaining a net monetary liability position. For the years ended December 31, the inflation rates were as follows: 2008 2007 Mexico United States of America Brazil Argentina Chile 6.53 0.09 6.90 7.72 8.61 I nfor me 3.75 4.08 5.16 8.47 7.82 Anual 20 0 8 53 c. Cash and cash equivalents - Consists mainly of bank deposits in checking accounts and readily available daily investments of cash surpluses. Cash and cash equivalents are stated at nominal value plus accrued yields, which are recognized in results as they accrue. Any fluctuations in fair value are recognized in CFR of the period. Cash equivalents are represented mainly by investment funds. d. Investments in securities - According to its intent, from the date of acquisition, the Company classifies investments in securities in any of the following categories: (1) trading, when the Company intends to trade debt and equity instruments in the short-term, prior to maturity, if any, and are stated at fair value. Any value fluctuations are recognized within current earnings; (2) held-to-maturity, when the Company intends to, and is financially capable of, holding such investments until maturity. These investments are recognized and maintained at amortized cost; and (3) available-for-sale, which include those that are classified neither as trading nor held-to-maturity. These investments are stated at fair value. Fair value is determined using prices quoted on recognized markets. If such securities are not traded, fair value is determined by applying recognized technical valuation models. 5 4 Investments in securities classified as held-to-maturity and available-for-sale are subject to impairment tests. If there is evidence that the reduction in fair value is other than temporary, the impairment is recognized in current earnings. As of December 2008 and 2007, the balances of the investments in securities represent, trading deposit certificates as heldfor-trading, with renewable maturities exceeding one month. e. Notes receivable from Vacation Club operation - These represent collection rights derived from the sale of Vacation Club memberships, which are assigned to a trust to guarantee lines of credit contracted by the Company to finance this operation. The amounts received under these credit lines are shown net with notes receivable in the consolidated balance sheets. Notes receivable from the sales of Vacation Club units are shown in the consolidated balance sheets, net of the allowance for doubtful accounts. This allowance is determined based on business’ experience and certain assumptions with respect to collection trends. f. Inventories and cost of sales - Inventories are valued at average cost, which due to their high turnover is similar to replacement cost, without exceeding market value. Through December 31, 2007 the cost of sales was restated using factors derived from NCPI. g. Vacation Club units and real estate held for sale - Vacation Club units are recorded at construction cost in US dollars and through December 31, 2007 are restated to reflect the fluctuation of the Mexican peso against the US dollar, for purposes of recognizing values in accordance with current real estate market values. Cost of sales is recognized at the time sales are recorded. Vacation Club units recorded as long-term correspond to the costs of reconstruction of hotel buildings, which are being remodeled to provide Vacation Club services, as well as the construction of the third stage in the Los Cabos, Baja California Sur resort. As of December 31, 2008, the budget for concluding this construction stage is approximately $513 million pesos. The remodeling of the Fiesta Americana Condesa Acapulco hotel to provide Vacation Club services was concluded during 2007 for a total cost of $360 million pesos. In prior years, the Company’s management discontinued the sale of the real estate inventory, which is therefore shown at its estimated realizable value. Even though their realization could be in the long-term, strategies have been established to achieve the short- term sale of these assets. The results of this business are shown under other expenses in the consolidated statements of operations. Assets available for sale are primarily real estate property approved for sale by management that is expected to be realized within one year, even though their business cycle could be longer. G ru p o p o sadas h. Property and equipment - Are initially recorded at acquisition cost. Balances arising from acquisitions made through December 31, 2007 were restated for the effects of inflation by applying factors derived from the NCPI through that date. Depreciation is calculated using the straight-line method, based on the economic useful lives and residual values of 24% in the case of buildings determined by independent appraisers. The Company follows the practice of capitalizing, in addition to the restated cost, CFR incurred in hotels’ major remodeling and in the construction stage of new hotels in which it has a majority equity interest. The capitalized amounts are restated annually based on NPCI factors and the related amortization is recorded in the income statement based on the useful lives of the assets. As of December 31, 2008 and 2007, no amounts were capitalized related to this concept. Average annual depreciation percentages of property and equipment are as follows: (%) Buildings 2 Furniture and fixtures 10 Transportation equipment 25 Computer equipment 30 55 The cost of major improvements, remodeling and replacements is capitalized as furniture and fixtures and is amortized over periods that range between three and five years. The cost of minor repairs and maintenance is charged to results when incurred. Operating equipment is depreciated using the straight-line method over three years. i. Impairment of long-lived assets in use - In the presence of an impairment indicator (operating losses, negative cash flows, a history of projection of losses, etc.) which suggests that long-lived assets in use might not be recoverable, the Company reviews their carrying amounts, considering the greater of the present value of future net cash flows or the net sales price upon disposal. Impairment is recorded if book value exceeds the values mentioned above. j. Investment in shares of associated companies - Investment in shares where the Company has significant influence, are recorded under the equity method, recognizing the participation in the results and stockholders’ equity of associated companies, considering the adjustment from the allocation of the purchase cost price of acquired assets and assumed liabilities at fair value at acquisition date. Investments in shares where the Company does not have significant influence, are valued at cost of acquisition, and through December 31, 2007 were restated based on the NCPI, but not to exceed realizable value. As a result of the purchase in December 2005 of 94.97% of the common stock of Grupo Mexicana de Aviación, S. A. de C. V. (Mexicana) from Cintra S. A. de C. V. now Consorcio Aeromexico, S. A. B. de C. V. (Consorcio), the Company executed purchase and sale agreements with third parties, to whom part of the Mexicana stock purchased by the Company was sold on the same date. Mexicana’s financial statements are not consolidated in the accompanying financial statements, given that the Company has significant influence but not control of Mexicana. As of December 31, 2008 and 2007 the Company maintains a 30.41% stake in Mexicana. k. Derivative financial instruments - The Company obtains financing under different conditions. Occasionally, interest rate and exchange swaps are contracted to manage its exposure to interest rate and foreign currency fluctuations. The Company formally documents all hedges, describing objectives and risk management strategies for derivative transactions and their recognition in accounting. The Company’s policy is to avoid performing transactions with derivative financial instruments for speculative purposes. However, sometimes speculative contracts are agreed, provided that the highest exposure meets with the immaterial limits established by management. Most dates and amounts on derivative financial instruments contracted by the Company correspond to the asset acquisition dates or to the maturity of liabilities covered by them. I nfor me Anual 20 0 8 The Company recognizes all assets or liabilities that arise from transactions with derivative financial instruments at their fair value in the consolidated balance sheet, regardless of its reason for holding them. Fair value is determined by using prices quoted on recognized markets. If such instruments are not traded, their fair value is determined by applying recognized valuation techniques. Changes in the value of derivative instruments designated as hedges are recognized as follows: (1) for fair value hedges, changes in both the derivative instrument and the hedged item are stated at fair value and recognized in current earnings; (2) for cash flow hedges, changes in the effective portion are temporarily recognized as a component of other comprehensive income in stockholders’ equity and then reclassified to current earnings when affected by the hedged item. The ineffective portion of the change in fair value is immediately recognized in current earnings. While certain derivative financial instruments are contracted for hedging from an economic point of view, they have not been designated as hedges for accounting purposes since they do not meet with all the criteria established by the accounting regulations. Changes in fair value of such derivative instruments are recognized in current earnings as a component of CFR. 5 6 l. Compound financial instruments - Compound financial instruments are contracts that include both liability and equity elements; they are recognized by the Company based on the nature of such elements and the substance of the transaction, rather than their legal form. The elements that represent unavoidable payment obligations are recognized as liabilities, while other elements are included in equity, when the contractual provisions establish an ownership relationship with the holder of the instrument. Initial costs incurred on the issuance of a compound financial instrument are proportionately assigned to liabilities and equity. Costs assigned to equity are deducted from additional paid-in capital, if any, and costs assigned to liabilities are included in deferred assets, which are amortized over the related contractual term. m.Direct employee benefits - Direct employee benefits are calculated based on the services rendered by employees, considering their most recent salaries. The liability is recognized as it accrues. These benefits include mainly PTU payable, compensated absences, such as vacation and vacation premiums, and incentives. n. Employee benefits from termination, retirement and other - Liabilities from seniority premiums, pension plans and severance payments at the end of the work relationship are recognized as they accrue and are calculated by independent actuaries using nominal interest rates in 2008 and real interest rates in 2007. Foreign subsidiaries do not have significant employee benefit obligations. o. Other assets - Costs incurred in the development phase that meet certain requirements and that the Company has determined will have future economic benefits are capitalized, and through December 31, 2007, were restated for effects of inflation, and are amortized based on the straight-line method. Disbursements that do not meet such requirements, such as research costs, are recorded in results of the period in which they are incurred. Preoperating expenses incurred and capitalized up to December 31, 2002 are amortized using the straight-line method over ten years. The concession right referred to in Note 10 is amortized based on the straight-line method during the life of the respective contract (25 years). p. Provisions - Are recognized for current obligations that result from a past event, that are probable to result in the future use of economic resources, and can be reasonably estimated. q. Statutory employee profit sharing - PTU is recorded in the results of the year in which it is incurred and presented under other expenses in the accompanying consolidated statements of operations. Deferred PTU is derived from temporary differences that in 2008 resulted from comparing the accounting and taxes basis of assets and liabilities and, in 2007, resulted from comparing the accounting result and income for PTU purposes. Deferred PTU is recognized only when it can be reasonably assumed that such difference will generate a liability or benefit, and there is no indication that circumstances will change in such a way that the liabilities will not be paid or benefits will not be realized. The income for PTU purposes applicable to the Mexican companies does not consider inflation adjustments, nor unrealized currency exchange gain or loss, and is calculated based on the individual results of each of the operating companies. G ru p o p o sadas r. Income taxes - Income tax (ISR) and the Business Flat Tax (IETU) are recorded in the results of the year they are incurred. To recognize deferred income taxes, based on its financial projections, the Company determines whether it expects to incur ISR or IETU and, accordingly, recognizes deferred taxes based on the tax it expects to pay. Deferred taxes are calculated by applying the corresponding tax rate to the applicable temporary differences resulting from comparing the accounting and tax bases of assets and liabilities and including, if any, future benefits from tax loss carryforwards and certain tax credits. Deferred tax assets are recorded only when there is a high probability of recovery. Tax on assets (IMPAC) paid through December 31, 2007, that is expected to be recoverable, is recorded as an advance payment of ISR and is presented in the consolidated balance sheet decreasing the deferred ISR liability. s. Foreign currency balances and transactions - Foreign currency transactions are recorded at the applicable exchange rate in effect at the transaction date. Monetary assets and liabilities denominated in foreign currency are translated into Mexican pesos at the applicable exchange rate in effect at the consolidated balance sheet date. Exchange fluctuations are recorded as a component of CFR in the consolidated statements of operations, except those amounts capitalized as a component of construction cost. t. Revenue recognition - The Company recognizes revenues derived from the following operations: (i) hotel investments (which include the operation of leased hotels); (ii) management fees, brand use fees, the loyalty programs; and (iii) other related businesses, mainly Vacation Club units. Generally the Company recognizes its revenues as follows: (i) for operation of hotel investment, the Company recognizes revenues when rooms are occupied; (ii) revenues for management and brand use fees are recognized when they are accrued according to management contracts, and Fiesta Rewards program revenues are recognized when administration services are rendered and points to frequent customers are delivered; and (iii) revenues related to the Vacation Club operation are recognized: (i) for real estate ready to be used when the contracts are formalized and the corresponding 10% down payment is collected and (ii) for real estate under construction by the percentage of completion method, through which revenues are identified based on the proportion to the costs incurred at certain date. When estimated actual costs exceed budgeted costs, the loss is recorded in that year. u. Other businesses - Operations from other businesses include principally revenues, direct costs and operating expenses of certain subsidiaries engaged in the sale of Vacation Club memberships, distribution of operating equipment for hotels, coordination and hotel design and travel agency operations. v. Majority (loss) income per share - Majority (loss) income per share is determined by dividing the majority net (loss) income by the weighted average number of common shares outstanding. Diluted (loss) income per share is determined by adding 1) the interest and foreign exchange gains or losses recorded in income attributable to convertible loans to the above-mentioned majority net (loss) income per share, and 2) to the weighted average outstanding shares, the weighted average of obligations that may be converted into shares outstanding during the period, converted into shares based on the conversion coefficients established in the convertible loan agreements. 4. Cash and cash equivalents Cash $ Cash equivalents: Investment funds $ 2008 2007 422,794 170,856 $ 381,142 169,128 803,936 339,984 $ I nfor me Anual 20 0 8 57 5. Accounts and notes receivable 2008 2007 Clients and agencies $ 281,251 $ 262,120 Real estate companies 95,857 84,528 Value-added tax 453,101 889,106 Refundable income and other taxes 295,744 93,522 Notes receivable, net 294,382 250,688 Credit cards 18,547 20,521 Other 187,352 233,551 1,626,234 1,834,036 Less - Allowance for doubtful accounts (85,694) (56,585) $ 1,540,540 $ 1,777,451 6. Real estate held for sale 5 8 2008 2007 148,275 $ 19,394 3,641 174,909 20,342 8,850 171,310 204,101 Vacation Club units $ Villas and residential lots Land and buildings for sale $ $ 7. Long-term notes receivable These assets correspond to the long-term amounts receivable from the sale of Vacation Club memberships. Their maturities as of December 31, 2008 are as follows: Thousands of Year dueUS dollars 2010 2011 2012 and thereafter Equivalent in thousands of Mexican pesos $ Less- Allowance for doubtful accounts $ 13,920 14,042 39,461 67,423 912,793 (147,850) 764,943 8. Property and equipment 2008 2007 Buildings $ Furniture and fixtures Transportation equipment Computer equipment Less- Accumulated depreciation Land Construction in-progress G ru p o 9,221,425 $ 9,090,790 2,389,537 2,244,899 71,571 46,354 310,026 184,424 11,992,559 11,566,467 (4,689,167) (4,349,619) 7,303,392 7,216,848 1,946,901 1,897,356 136,427 151,813 $ 9,386,720 p o sadas $ 9,266,017 9. Investment in shares of associated companies Participation percentage as of December 31, 2008 2008 Associated - Grupo Mexicana de Aviación, S. A. de C. V. 30.41 $ Inmobiliaria Las Animas, S. A. de C. V. 25.00 Other- Inmobiliaria Hotelera de Yucatán, S. A. de C. V. 9.2 OtherVarious $ 2007 - $ 18,457 210,751 15,534 5,354 3,283 27,094 $ 5,289 3,290 234,864 10. Other assets Concession right $ Prepaid interest and commissions Preoperating expenses, net Vacation Club deferred charges $ 2008 2007 341,245 $ 48,085 38,611 20,778 385,709 53,032 22,849 31,026 448,719 492,616 $ 59 11. Long-term debt As of December 31, long-term debt is comprised as follows (variable interest rates as of December 31, 2008): Mexican peso denominated: Debt certificates programs at 10.55% to 13.18% $ Syndicated loan at 9.33% Mortgage loans at rates that range from 10.25% to 10.84% Other loans at variable rates of 10.09% to 10.71% US dollar denominated: Senior Notes at fixed interest rate of 8.75% Syndicated loan at 2.06% Mortgage loans at rates that range from 3.37% to 8.78% Other loans at rates from 3.32% to 6.96% Less- current portion Long-term debt $ 2008 2,500,000 $ 400,447 102,407 501,322 484,441 600,504 736,737 25,562 5,351,420 (1,157,747) 4,193,673 2007 250,000 319,023 111,688 184,600 2,444,895 481,468 418,112 37,848 4,247,634 (363,242) $ 3,884,392 Long-term debt maturities as of December 31, 2008 are as follows: Denominated in Mexican Payable in pesos US dollars 44,907 36,783 1,000 15,894 (thousands) 2010 $ 294,865 2011 94,643 2012 94,643 2013 and thereafter 2,374,862 $ 2,859,013 Equivalent in thousands of Mexican pesos $ Total in thousands of Mexican pesos $ 98,584 1,334,660 4,193,673 I nfor me Anual 20 0 8 a. During 2008, the Company established an Unsecured Debt Certificated Program; its authorized value is up to $3,000,000. The par value of each certificate is one hundred Mexican pesos, and each issuance expires within five years, denominated in Mexican pesos and with interest payable every 28 days at a rate established for each issuance (both at TIIE rate plus 1.80 percentage points). In April 2008, a $1,500,000 withdrawal was made, and on July 2008, a second one was made for $750,000 under the same terms and conditions. Resources obtained from this program were used to repurchase 84.1% or US189 million of the Senior Notes due on October 4, 2011, with previous consent from the holders of these notes. Commissions from this operation were $131,021, and are presented as Other expenses, net in the accompanying consolidated statement of operations. b. In 2001 the Company established an Unsecured Debt Certificate Program for an authorized amount of up to $1,000,000. The nominal value of the certificates was one hundred Mexican pesos and the maturity term of each issue was from one to ten years denominated in Mexican pesos or in Units of Investment (UDI’s) with interest payable every 28 days at the rate established for each issue. Under the terms of this program, the first payment of $200,000 was fully settled on December 2, 2004. Under this same program, certificate maturities of $300,000 and $250,000 were settled in February and July 2006, respectively; one issue of $250,000 matures on May 6, 2009 at a rate of CETES plus 3.5 percentage points. 60 c. During November 2005, the Company structured a syndicated loan for US50 million for a five-year term (with a two-year grace period). The lead bank is ING Bank (México), S. A., while the other participants include Banco Nacional de Comercio Exterior, S. N. C. (Bancomext), BBVA Bancomer, S. A., Bayerische HYPO-UND Vereinsbank AG, HVB Group, Banco de Crédito e Inversiones, Miami Branch and Banco Industrial, S. A. This transaction assures funds for the timely payment of unsecured debt certificates referred to in subsequent paragraph b. In addition, in November 2006, an add-on to the above syndicated loan of US30 million was executed, resulting in a total loan of US80 million. The terms of this add-on are similar to the original loan terms. In April 2008, the Company requested an additional US21.5 million for a total facility of US101.5 million. Resources obtained from these transactions were used to settle short-term credit lines. As of December 31, 2008 and 2007, a total equivalent to US73.9 million, at rate of LIBOR plus 1.5 percentage points for US dollar dispositions and TIIE plus 14 percentage points for Mexican peso dispositions. d. The Company had issued US225 million under a Senior Notes program due on October 4, 2011. The notes bear interest at the rate of 8.75% per year, which is payable semiannually. As mentioned in paragraph a. 84.1 % of the notes were repurchased during 2008. As of December 31, 2008 the Senior Notes under this program amount to US37 million under the same maturity and with no financial covenants. A breakdown of the main financial items of the guarantor and non-guarantor subsidiaries is detailed below: Grupo Posadas, S.A.B. de C.V. and guarantor subsidiariesNon-guarantor Total operating revenues Depreciation, amortization and real estate leasing Operatin income Net consolidated (loss) income Total assets Total liabilities G ru p o subsidiariesTotal consolidated 2008 2007 2008 2007 $ 5,422,651 $ 4,272,482 $ 1,481,869 $ 1,701,742 $ 451,152 $ 450,472 $ 271,189 $ $ 801,747 $ 716,880 $ 339,022 $ (915,078) $ (3,860) $ 2008 2007 $ 6,904,520 $ 5,974,224 214,320 $ $ $ 315,033 $ 1,140,769 $ 1,031,913 213,232 $ 204,425 $ (701,846) $ 722,341 664,792 200,565 $ 8,709,634 $ 7,878,835 $ 4,835,140 $ 5,265,945 $ 13,544,774 $ 13,144,780 $ 7,775,196 $ 6,604,878 $ 1,018,017 $ 823,838 $ 8,793,213 $ 7,428,716 p o sadas The main restrictions on the financial ratios and obligations established in loan contracts are as follows: Financial ratiosRestrictions Current Onerous debt-to-equity Interest coverage Net debt to EBITDA Greater than Less than Greater than Less than 0.60 1.22 2.20 4.75 The most significant covenants are: − The level of indebtedness, payment of dividends and the stockholders’ distributions are subject to the compliance with certain financial ratios. − The Company must insure and maintain insurance on all of its properties, assets and business against loss and damage, in similar terms as those used by companies in the same line of business. As of December 31, 2008 and 2007, these restrictions and covenants have been complied with. e. As of December 31, 2008 and 2007, mortgage loans amount to $839,144 and $529,800. The principal collateral consists of real estate (hotels), whose book value amounts to $2,172,996 and $1,335,941, respectively, as well as guarantees from certain subsidiaries. As of December 31, 2008 these loans carry interest at LIBOR rate plus the corresponding margin from 1 to 7 percentage points for US dollar withdrawals, and TIIE plus 1.5 to 2 percentage points for Mexican peso withdrawals. f. The Company has loan agreements for a US10 million and EUR5 million financing with the International Finance Corporation and Deutsche Investitions–Und Entwicklungsgesellchaft mbh, maturing in December 2009, with an interest rate of LIBOR plus 1 percentage point and the 6 month Euro LIBOR plus 3 percentage points, respectively, convertible into Series “L” shares of the Company. Due to this convertibility feature, the portion identified as equity is presented as contributions for future capital increases in the consolidated statements of changes in stockholders’ equity. g. The Company executed three revolving credit lines, with Bancomext and Banco Mercantil del Norte, S. A. (Banorte) for up to an authorized amount of US29.2 million, US44 million and US47 million, respectively, through several disposals maturing on or before December 24, 2013, June 28, 2013, and October 28, 2013, respectively. Disposals under these credit lines bear variable interest rates and are guaranteed by notes receivable related to financing granted on Vacation Club sales. The collection rights on the sale of Vacation Club intervals, which are formalized in notes receivable, have been assigned to a trust fund that is located outside Mexico. Pursuant to collateral assignment contracts, the Company has transferred the collection rights assigned to the trust fund to Bancomext and Banorte. These credit lines establish mortgage guarantees on Vacation Club real property. During 2008 the Company disposed of four of its contracted lines of credit, three with Banorte amounting to $643.4 million Mexican pesos and one with Bancomext amounting to US7.8 million. As of December 31, 2008 and 2007, the outstanding balances of credit lines contracted with Bancomext is US28.4 million and US29.2 million; those contracted with Banorte are for the amounts of US16.4 million, US29.8 million and $717.2 million and $143 million Mexican pesos, respectively, amounts that are shown net of the long-term notes receivable, on the consolidated balance sheets. Notes receivable assigned to the trust are US217.3 million and US208.3 million as of December 31, 2008 and 2007, respectively. h. In April 2008, the Company completed a five year bilateral loan with a two year grace period with Banco Nacional de México, S. A (Banamex) for $312,000. The rate is TIIE plus 1.40 percentage points. i. In December 2008, the Company drew US23.4 million from a US27.3 million secured loan from Bancomext. The terms are 2 years with nine month grace period with a rate of three month Libor plus 4.6 percentage points. j. During the last quarter of 2008, the Company drew $100,000 from a long-term credit line with Banco del Bajio at a rate of TIIE plus 2 percentage points and $89,800 from another short term line of credit with Banco Santander Serfin, S. A. at a rate of TIIE plus 4 percentage points. I nfor me Anual 20 0 8 61 12. Derivative financial instruments a. Derivative instruments of interest rate and exchange rate exchange derivatives In order to maintain a debt mix mainly denominated in USD, the Company structured five Cross Currency Swap (CCS) contracts. With these, the Company exchanges a floating rate (TIIE 28) in Mexican pesos for a fix rate in US dollar. The characteristics of both sides of these agreements are detailed in the following table: Notional Unsecured Debt Certificate Program Unsecured Debt Certificate Program Syndicated loan Syndicated loan Credit lines 62 date $ 1,500 million April, 2008 April, 2013 $ $ $ $ 750 109.7 108 312 July, 2008 June, 2008 April, 2008 April, 2008 April, 2013 November, 2010 November, 2010 April, 2013 Notional Beginning Maturity amount million million million million date BeginningMaturityFair Value amount date date 2008 CCS CCS CCS CCS CCS US142 million US72.8 million US10.7 million US10.3 million US29.8 million April, 2008 July, 2008 June, 2008 April, 2008 April, 2008 April, 2013 April, 2013 November, 2010 November, 2010 April, 2013 $ $ $ $ $ (647,618) (375,343) (43,279) (37,244) (129,556) As of December 31, 2008, the Company has met all margin calls that have been required by its counterparties in an amount of $837,022 ($816,806 net of exchange rate fluctuations), and are presented net in the account of derivatives financial instruments in the consolidated balance sheet. The CCS were entered into as hedging instruments from an economic perspective, but since they do not comply with all conditions for hedge accounting required by the applicable standards, for accounting purposes, these have been recorded as trading derivatives. Fluctuations from these instruments are recorded in the CFR. The Company entered into a Principal Only Swap for US26 million linked to the Senior Notes maturing in October 2011, with a fixed exchange rate at maturity. This instrument was classified as a fair value hedge and the exchange result was registered in the CFR, compensating the exchange rate result derived from the loan hedged. This swap was cancelled in October 2008. b. Interest rate derivatives With the intention of capping the interest rate of a portion of the Syndicated loan in pesos with a rate of TIIE 28, an Interest Rate Swap (IRS) contract was put in place so the Company pays a fix rate of 10.14% versus TIIE 28 plus the applicable margin. The characteristics are detailed in the table below: Notional Syndicated loan $ Notional amount IRS $ 216 million BeginningMaturity amount date 216 million November, 2005 date November, 2010 Beginning MaturityFair ValueFair Value date July, 2006 date November, 2010 2008 $ (1,049) 2007 $ (1,515) This IRS has been contracted as a hedging instrument from an economic perspective but for accounting purposes it has been accounted for as a trading derivative. G ru p o p o sadas c. Derivative instruments for Exchange Rate Hedging (FX Forwards) Other exchange rate hedging transactions have been contracted according to the investment policies of the Company and are as follows: Notional BeginningMaturity amount 1st sale 2nd sale 3rd sale $ $ $ date date 11.3 millionOctober, 2008January, 2009 11.3 millionOctober, 2008January, 2009 11.5 millionOctober, 2008January, 2009 Notional amount in thousands of Exchange rate forward Exchange rate forward Exchange rate forward BeginningMaturityFair Value USDDate 1,000 1,000 1,000 October, 2008 October, 2008 October, 2008 date 2008 January, 2009 January, 2009 January, 2009 $ $ $ (2,506) (2,496) (2,276) 63 The changes in the fair value of these instruments are the result of the appreciation of the US dollar against the Mexican peso. These contracts have been accounted for as trading derivatives. Fluctuations from these instruments are recorded in the CFR. 13. Long–term accrued liabilities Contingency reserve $ Employee retirement obligations Severance payments $ 2008 2007 25,490 $ 15,610 15,080 22,657 22,240 9,016 56,171 53,913 $ 14. Employee retirement obligations The net cost for the period for obligations resulting from the pension plan, seniority premiums and severance payments was $10,194 and $20,314 in 2008 and 2007, respectively. Other disclosures required under accounting standards are not considered material. 15. Shares in trust The Company holds in trust as of December 31, 2008 and 2007, 13,580,362 and 2,337,362 Series “A” shares, respectively, and 965,000 series “L” shares, of Grupo Posadas, S. A. B. de C. V., for assignment and sale to top executives. A committee has been created to grant the right to purchase and allocate the number of shares to each qualifying executive, based on performance criteria, with the executive retaining the option to purchase at the end of the corresponding term in question. The selling price is fixed in US dollars based on the share market value and the exchange rate in effect when assigned to the executive. Given that the term to execute the share purchase term is three years, with two years’ grace period, interest is charged for the financing period. As of December 31, 2008 and 2007, the cost of the shares held in trust is $17,916 and $19,998 (at nominal value) respectively. I nfor me Anual 20 0 8 16. Stockholders’ equity a. As of December 31, the capital stock of the Company consists of shares with no par value and is comprised as follows: Number of Shares 64 2 0 0 8 2 0 0 7 Series “A”Series “L”TotalSeries “A”Series “L”Total Authorized capital 603,394,827 128,985,074 732,379,901 603,394,827 Less- Unsubscribed capital (135,453,063) (20,038,219)(155,491,282)(135,453,063) Subscribed capital 467,941,764 108,946,855 576,888,619 467,941,764 Less- Repurchase of shares (6,801,966) (6,474,433) (13,276,399) (6,417,466) Shares in trust (13,645,962) (1,017,600) (14,663,562) (2,404,962) Shares in guarantee trust (64,980,546) - (64,980,546) (76,680,546) (85,428,474) (7,492,033) (92,920,507) (85,502,974) 382,513,290 101,454,822 483,968,112 382,438,790 128,985,074 732,379,901 (20,038,219)(155,491,282) 108,946,855 576,888,619 (6,470,533) (12,887,999) (1,017,600) (3,422,562) - (76,680,546) (7,488,133) (92,991,107) 101,458,722 483,897,512 b. In accordance with the Company’s bylaws, Series “A” shares may be subscribed by Mexican citizens or entities and may be purchased by non-residents through a neutral fund constituted in Nacional Financiera, S. N. C. Series “L” shares have limited voting rights and other limited corporate rights, are of free subscription and are limited to 25% of total stockholders’ equity. c. Stockholders’ equity, except restated paid-in capital and tax retained earnings, will be subject to ISR at the rate in effect when the dividend is distributed. Any tax paid on such distribution, may be credited against the ISR payable of the year in which the tax on the dividend is paid and the two fiscal years following such payment. d. As of December 31, 2008, the legal reserve amounts to $97,886 (nominal value) and is equal to 20% of nominal capital stock. This reserve may not be distributed to stockholders during the existence of the Company, except in the form of a stock dividend. e. Shares in guarantee trust were guaranteed through their subscription and payment by the fiduciary, by means of a guarantee trust contract executed with Bancomext and the guarantee granted by the latter for securities with a value of $875,000 issued by the Company in 2003 and prepaid in 2005. The Company’s Management will determine the treatment to be applied to these shares once such trust is cancelled. During 2008 11,700,000 shares were transferred from this trust to the trust for assignment and sale to top executives. f. The Stockholders’ Ordinary General Meeting of April 2008, resolved to declare dividends of $174,802, which were paid on June 2, 2008. In the consolidated statement of changes in stockholders’ equity, these dividends are shown net of dividends of $20,476, reimbursed from the release of shares in guarantee trust. g. The Stockholders’ Extraordinary General Meeting of August 2007 resolved that, the maximum amount of resources destined for the purchase of the Company’s own shares, considering the limitations included in the Mexican Securities’ Exchange Law, would be $1,900,000, amount that does not exceed the retained earnings balance as of December 31, 2006. During December 2007, the provision for the repurchase of shares was increased by $1,253,090 with charge to retained earnings. h. The Stockholders’ Ordinary General Meeting of April 2007 resolved to declare dividends of $152,658, which were paid on June 1, 2007. In the consolidated statement of changes in stockholders’ equity, these dividends are shown net of dividends of $21,636 reimbursed from the release of shares in guarantee trust. i. Due to preferred stockholders of subsidiary - During 2006, the Company, through a subsidiary, acquired 23,413,903 preferred shares of Promotora del Caribe, S. A. with a par value of US1.00 each which represent the conversion of Mexican public debt invested by its stockholders in a hotel in Mexico, at a price of $296,671. G ru p o p o sadas 17. Foreign currency position and transactions As of December 31, the foreign currency position is: 2008 2007 Thousands of US dollars: Current- Monetary assets 46,428 34,236 Monetary liabilities (38,722) (32,953) 7,706 1,283 Long-term- Monetary assets 90,044 52,975 Monetary liabilities (99,551) (228,493) (9,507) (175,518) Net foreign currency liability position (1,801) (174,235) Equivalent in thousands of Mexican pesos $ (24,382) $ (2,358,845) Thousands of Brazilian reals: Monetary assets Monetary liabilities Net foreign currency asset position Equivalent in thousands of Mexican pesos $ Thousands of Argentinean pesos: Monetary assets Monetary liabilities Net foreign currency asset position Equivalent in thousands of Mexican pesos $ 2008 2007 46,560 (24,983) 34,727 (23,934) 21,577 10,793 124,996 $ 62,523 24,838 (11,213) 24,119 (11,548) 13,625 12,571 53,391 49,261 $ 65 December 31, April 3, Mexican pesos per US dollar Mexican pesos per Brazilian real Mexican pesos per Argentinean peso Mexican pesos per Chilean peso 2008 $ $ $ $ 13.5383 5.793 3.9186 0.0211 $ $ $ $ 2007 10.8662 6.1346 3.4496 0.0218 $ $ $ $ 2009 13.7924 6.2488 3.7337 0.0238 Transactions denominated in foreign currencies that are carried out by the companies located in Mexico primarily consist of revenues from hotel operations, Vacation Club memberships and real estate development sales, and interest expense. 18. Transactions with related parties a. During 2008 and 2007, the Company had the following transactions with the related parties, which are presented in the consolidated statement of operations as revenues in other businesses: 2008 102,115 32,083 6,493 - Reservation service Maintenance fees services Technical assistance Financial advisory services $ $ $ $ $ $ $ $ 2007 47,150 - - 22,777 I nfor me Anual 20 0 8 b. Employee benefits granted to Company’s key management (and/or prominent executives) were as follows: 2008 2007 Short-and long-term direct benefits $ 50,109 $ 48,343 Severance benefits $ 4,887 $ 4,425 19. Other expenses Loan agreements’ signing costs $ Preoperating costs PTU Loss on sale of fixed assets, net Discontinued operations result Other $ 66 2008 186,419 $ 10,503 5,095 10,076 (5,414) 28,049 234,728 $ 2007 20,743 48,792 20,772 3,060 3,782 25,753 122,902 20. Income taxes In accordance with the Mexican tax law, in 2008 the Company was subject to ISR and IETU, and in 2007, to ISR and IMPAC. ISR is computed taking into consideration the taxable and deductible effects of inflation. The tax rate is 28% The Company pays fails consolidated ISR and through 2007, IMPAC, with most of its Mexican subsidiaries base on the daily average of the subsidiaries voting stock held by the Company. IETU applies to the sale of goods, the provision of independent services and the granting of temporary use or enjoyment of goods, according to the terms of the Business Flat Tax Law, less certain authorized deductions. IETU payable is calculated by subtracting certain tax credits from the tax determined. Revenues, as well as deductions and certain tax credits, are determined based on cash flows generated beginning January 1, 2008. The IETU rate will be 16.5% in 2008, 17% in 2009, and 17.5% as of 2010. The Asset Tax Law was repealed upon enactment of the IETU Law; however, under certain circumstances, IMPAC paid in the ten years prior to the year in which ISR is paid, may be refunded, according to the terms of the law. In addition, as opposed to ISR, the parent and its subsidiaries will incur IETU on an individual basis. In 2007, IMPAC was calculated by applying 1.25% to the net average value of the majority of the Company’s assets (at restated values), without deducting any liabilities, and was paid only to the extent that it exceeded ISR payable for the same period. Based on its financial projections the Company determined that it will basically pay ISR only in Mexico, and some subsidiaries will pay IETU, consequently, the Company computed both deferred ISR and deferred IETU. Tax regulations in Brazil - According to current Brazilian Income Tax Law, the subsidiaries operating in that country are subject to federal income and social contribution taxes, which are computed at the respective rates of 26% and 8%. The federal income tax may be reduced by certain amounts, when applicable, if the companies invest an equivalent amount in government-approved projects and in other priority areas or industries in Brazil. As of December 31, 2008, the subsidiaries that operate in Brazil had tax loss carry forwards for income tax purposes of $13,036. Likewise, these companies did not recognize deferred income tax effects due to the uncertainty of the recovery of the tax losses. Tax regulations in Argentina - According to current Argentinean Income Tax Law, the subsidiary operating in that country is subject to both income and minimum presumptive income taxes. The income tax rate in force is 35% on the estimated taxable income of each fiscal year. The minimum presumptive income tax is computed at 1% on the potential income from certain performing assets; thus, the Company’s tax obligation will coincide with the higher of the two taxes. Tax regulations in the United States - According to current US Income Tax Law, the subsidiaries operating in that country are subject to income taxes at a rate of 35%. G ru p o p o sadas Taxable income for Mexico - The principal differences between income for tax and accounting purposes were those related to inflation effects, participation in net earnings of associated companies, the difference between purchases and cost of operations, amortization of deferred credits and the utilization of tax loss carry forwards. a. Income taxes are as follows: Current ISR $ Deferred ISR Current IETU Deferred IETU Current IMPAC $ 2008 2007 23,337 $ (226,899) 11,729 80,607 - 183,360 (69,359) (28,102 73,747 (111,226) 159,646 $ b. The main items originating a deferred ISR liability are: 2008 2007 Notes receivable $ 425,582 $ 361,489 Allowance for doubtful accounts (3,535) (3,322) Inventories (17,698) (20,639) Property and equipment 1,462,783 1,485,987 Other assets 24,014 (56,112) Reserves (357,289) (300,839) Tax loss carry forwards (307,594) (11,283) Recoverable IMPAC (72,380) (68,280) Tax benefits (Conacyt) 6,219 - Deferred IETU liability (asset) 52,505 (28,102) 1,212,607 1,358,899 Translation effects of functional currency and foreign operations 4,138 - $ 1,216,745 $ 1,358,899 67 c. At a consolidated level, as of December 31, 2008 and 2007, there are no consolidated tax loss carry forwards and the recoverable IMPAC is $72,380, for which a partial deferred ISR asset has been recognized, and can be recovered subject to certain conditions. d. As of December 31, the main items comprising the net liability (asset) balance of deferred IETU are: Deferred revenue $ Property and equipment Real estate held for sale Reserves Severance payments Valuation allowance for severance payments Revenue-other Recoverable IMPAC Valuation allowance for recoverable IMPAC Total liability (assets) $ 2008 2007 (27,040) $ 37,481 3,200 (4,532) (5,374) 48,114 1,247 (1,304) 713 (25,956) 33,821 3,356 (6,893) (4,600) 3,085 350 (56,678) 25,413 52,505 $ (28,102) I nfor me Anual 20 0 8 21. (Loss) earnings per share The amounts used to determine diluted earnings per share were as follows: 2008 Mexican NumberPesos Loss of shares per share Net loss attributable to common stock Convertible debt in common shares $ (615,421) 494,976,251 $ (1.2433) $ - 16,329,114 (615,421) 511,305,365 $ - (1.2036) 2007 Mexican Number 68 Net income attributable to common stock Convertible debt in common shares pesos Income of shares per share $ $ 126,112 488,205,350 - 16,329,114 126,112 504,534,464 $ $ 0.2583 - 0.2499 22. Deferred credits Vacation Club deferred revenues, net of costs and expenses $ Loyalty programs Maintenance fees Other deferred revenues $ 2008 2007 269,349 $ 19,027 512 3,830 294,854 117,455 7,289 4,051 292,718 423,649 $ Vacation Club deferred revenues recorded as of December 31, 2008 and 2007, refer to net revenues on the “pre-sale” of the third stage of the hotel construction in Los Cabos, Baja California Sur, whose construction began in 2007. 23. Commitments As of December 31, 2008 and 2007, the Company has operating leasing contracts for certain real estate it occupies, which typically have duration of 10 years. Rental payments were established at variable percentages between 18% and 12% of revenues from hotel operations generated by each property. For the years ended December 31, 2008 and 2007, lease expense was $333,161 and $233,830, respectively. 24. Contingencies a. As of December 31, 2007, the Company is involved in certain fiscal proceedings either as petitioner or defendant, whose eventual outcomes cannot be anticipated. Company’s management and its external advisors consider that the Company has sound legal arguments to prevent such legal proceedings from significantly affecting its consolidated financial position or results. b. Certain subsidiaries are involved in litigation arising in the ordinary course of business. The principal claims have been covered by the contingency reserve shown in the balance sheet as long-term accrued liabilities. In the opinion of management and the Company’s legal department, the outcome of the uncovered contingencies is not likely to have a material adverse effect on the Company’s consolidated financial position and operating results. G ru p o p o sadas 25. Information by geographical areas and business segments The Company operates in different geographical areas including Mexico, South America (Brazil, Argentina and Chile) and United States of America. The main financial captions by geographical area for 2008 are: SouthUnited States Total operating revenues Depreciation, amortization and real estate leasing Operating (loss) income Net consolidated loss Total assets Total liabilities and deferred credits MexicoAmerica $ 6,145,709 $ $ $ $ $ 588,597 1,091,786 (612,136) 11,234,958 $ $ $ $ $ 8,792,887 $ of America 710,435 $ 125,749 88,270 (59,941) 2,196,098 Consolidated 48,376 $ $ $ $ $ 7,995 (39,287) (29,769) 113,718 270,693 $ 6,904,520 $ $ $ $ 722,341 1,140,769 (701,846) 13,544,774 22,351 $ 9,085,931 Total assets and depreciation, amortization and real estate leasing, for business segments for the year ended December 31, 2008 are as follows: HotelHotel operation and managementOther Total assets Depreciation, amortization and real estate leasing corporate and brandbusinesses Consolidated $ 6,514,153 $ 576,769 $ 6,453,852 $ 13,544,774 $ 641,407 $ 1,144 $ 79,790 $ 722,341 The main financial captions by geographical area for 2007 are: SouthUnited States Total operating revenues Depreciation, amortization and real estate leasing Operating income (loss) Net consolidated income (loss) Total assets Total liabilities and deferred credits MexicoAmerica of America Consolidated $ 5,265,866 $ 654,259 $ 54,099 $ 5,974,224 $ $ 576,044 1,006,858 $ $ 82,279 $ 56,971 $ 6,469 $ (31,916) $ 664,792 1,031,913 $ $ 245,129 10,793,004 $ $ (24,281) $ 2,228,445 $ (20,283) $ 123,331 $ $ 7,638,184 $ 195,546 $ 18,635 $ 200,565 13,144,780 7,852,365 Total assets and depreciation, amortization and real estate leasing, for business segments for the year ended December 31, 2007 are as follows: HotelHotel operation and managementOther corporate and brandbusinesses Consolidated Total assets Depreciation, amortization and real estate leasing $ 8,453,185 $ 714,305 $ 3,974,290 $ 13,144,780 $ 633,505 $ 1,404 $ 29,883 $ 664,792 I nfor me Anual 20 0 8 69 26. New accounting principles As part of its efforts to converge Mexican standards with international standards, in 2008, the Mexican Board for Research and Development of Financial Information Standards (“CINIF”) issued the following NIFs and INIFs, which became effective for fiscal years beginning on January 1, 2009: NIF B-7, Business Acquisitions NIF B-8, Consolidated or Combined Financial Statements NIF C-7, Investments in Associated Companies and other Permanent Investments NIF C-8, Intangible Assets NIF D-8, Share-based Payments Some of the significant changes established by these standards are as follows: NIF B-7, Business Acquisitions. Requires fair value measurement of the non controlling interest (minority interest) as of the acquisition date and recognition of the overall goodwill at fair value. NIF B-7 establishes that acquisition costs should not be part of the consideration paid and restructuring costs should not be recognized as an assumed liability from the acquisition. 7 0 NIF B-8, Consolidated or Combined Financial Statements. Establishes that special purpose entities, over which control is exercised, should be consolidated. Provided certain requirements are met, it allows the option to present stand-alone financial statements of intermediate controlling companies and requires that potential voting rights be considered to analyze whether control exists. NIF C-7, Investments in Associated Companies and other Permanent Investments. Requires that investments in special purpose entities where significant influence is exercised be valued using the equity method. It also requires that potential voting rights be considered to analyze whether significant influence exists. In addition, NIF C-7 establishes a specific procedure and sets caps to the recognition of losses in associated companies, and requires that investments in associated companies be presented including the related goodwill. NIF C-8, Intangible Assets. Requires that any pre-operating expenses not yet amortized as of December 31, 2008 be cancelled against retained earnings. NIF D-8, Share-based Payments. Sets the rules for recognition of share-based payments (at fair value of goods received or at fair value of equity instruments granted), including the granting of stock options to employees. Therefore, the use of IFRS 2, Share-Based Payments, that was supplementally applied is discontinued. At the date of issuance of these consolidated financial statements, the Company is in the process of determining the effects of these new standards on its financial information. 27. International financial reporting standards In January 2009, the National Banking and Securities Commission published the amendments to its Single Circular for Issuers which requires companies to file financial statements prepared according to the International Financial Reporting Standards beginning in 2012, and permits their early adoption. 28. Subsequent event Regarding the loan agreement celebrated on December 2008 with Bancomext for US27.3 million, during January 2009, a US27 million withdrawals was made under same terms and conditions established in the contract. 29. Financial statements issuance authorization These consolidated financial statements prepared by Management, were authorized by the Audit Committee on April 3, 2009, and are subject to the approval at the Board of Directors and Stockholders’ Ordinary General Meeting, where the financial statements may be modified based on provisions of the Mexican General Corporate Law. The consolidated financial statements at December 31, 2007 were approved at the General Stockholders’ Ordinary Meeting on April 14, 2008. G ru p o p o sadas Aqua Cancún Blvd. Kukulcán Km.12.5 Hotel Zone, C.P. 77500, Cancún, Q.R. Tel. (998) 881 7600 Fax. (998) 881 7601 FIESTA AMERICANA GRAND CORAL BEACH CANCÚN Blvd.Kukulkán Km. 9.5, Lote 6, Hotel Zone, C.P. 77500, Cancún, Q.R. Tel. (998) 881 3200 Fax. (998) 881 3288 Fiesta Americana Grand Chapultepec Mariano Escobedo Nº 756, col. Anzures,C.P. 11590, México, D.F. Tel. (55) 2581 1500 Fax. (55) 2581 1501 Fiesta Americana Aguascalientes Calle Laureles s/n, col. Las Flores, C.P. 20000, Aguascalientes, Ags. Tel. (449) 910 0500 Fax. (449) 910 0501 Fiesta Americana Centro Monterrey Av. Corregidora Nº 519 Oriente, Zona Centro, C.P. 64000, Monterrey, N.L. Tel. (81) 8319 0900 Fax. (81) 8319 0919 Fiesta Americana Condesa Cancún Blvd. Kukulkán Km. 16.5, Hotel Zone, C.P. 77500, Cancún, Q.R. Tel. (998) 881 4200 Fax. (998) 885 2005 Fiesta Americana Cozumel Dive Resort Carretera a Chankanaab Km. 7.5, C.P. 77600, Cozumel, Q.R. Tel. (987) 872 9600 Fax. (987) 872 2666 Fiesta Americana Guadalajara Aurelio Aceves Nº 225, Glorieta Minerva, col. Vallarta Poniente, C.P. 44110, Guadalajara, Jal. Tel. (33) 3818 1400 Fax. (33) 3615 6561 Fiesta Americana Grand Guadalajara Country Club Av. Américas Nº 1551, C.P. 44610, Guadalajara, Jal. Tel. (33) 3648 3500 Fax. (33) 3648 3535 Fiesta Americana Grand Los Cabos Golf & Spa Hotel and Vacation Club Carretera Transpeninsular, km 10.3, Desarrollo Cabo del Sol, C.P 23410, Los Cabos B.C.S. Tel. (624) 145 6200 Fax. (624) 145 6265 71 Fiesta Americana Hacienda Galindo Carretera Amealco-Galindo Km. 5.5, col. San José Galindo, C.P. 76820, San Juan del Río, Qro. Tel. (427) 271 8200 Fax. (427) 271 8222 Fiesta Americana Puerto Vallarta Av. Francisco Medina Ascencio Km. 2.5, C.P. 48300, Puerto Vallarta, Jal. Tel. (322) 226 2100 Fax. (322) 224 2108 Fiesta Americana Hermosillo Blvd. Eusebio Kino Nº 369, col. Lomas Pitic, C.P. 83010, Hermosillo, Son. Tel. (662) 259 6000 Fax. (662) 259 6061 Fiesta Americana Querétaro Blvd. Bernardo Quintana Arrioja Nº 4050, Col. Álamos 3ª Secc., C.P. 76160, Querétaro, Qro. Tel. (442) 192 9999 Fiesta Americana León Blvd. Adolfo López Mateos Nº 1102, Oriente, col. Los Gavilanes, C.P. 37270, León, Gto. Tel. (477) 719 8000 Fax. (477) 719 8028 Fiesta Americana Mérida Calle 56A Nº 451, Esq. Av. Colón, C.P. 97000, Mérida, Yuc. Tel. (999) 942 1111 Fax. (999) 942 1112 Fiesta Americana Puebla Blvd. Atlixcayotl Km. 5, C.P. 72810, Puebla, Pue. Tel. (222) 225 9300 Fax. (222) 225 9365 Fax. (442) 192 9920 Fiesta Americana Reforma Av. Paseo de la Reforma Nº 80, col. Juárez, C.P. 06600, México, D.F. Tel. (55) 5140 4100 Fax. (55) 5140 4140 Fiesta Americana Santa Fe Calle 3, Nº 55, col. Lomas de Santa Fe, C.P. 01219, México, D.F. Tel. (55) 1105 5000 Fax. (55) 1105 5021 Fiesta Americana Veracruz Prol. Blvd. Manuel Ávila Camacho s/n, Fracc. Costa de Oro. C.P. 94299, Boca del Río, Ver. Tel. (229) 989 8989 Fax. (229) 989 8904 I nfor me Anual 20 0 8 Fiesta Americana Villas Acapulco Hotel and Vacation Club Av. Costera Miguel Alemán Nº 97, C.P. 39690, Acapulco, Gro. Tel. (744) 435 1600 Fax. (744) 435 1645 Fiesta Americana Villas Cancún Hotel and Vacation Club Blvd. Kukulkán Km. 8.5, Hotel Zone, C.P. 77500, Cancún, Q.R. Tel. (998) 881 1400 Fax. (998) 881 1404 Fiesta Inn in mexico city: Fiesta Inn Periférico Sur Periférico Sur Nº 5530, col. Pedregal de Carrasco, C.P. 04700, México, D.F. Tel. (55) 5096 9300 Fax. (55) 5096 9310 Fiesta Inn Cd. de México Aeropuerto Blvd. Puerto Aéreo Nº 502, col. Moctezuma, Segunda Sección, C.P. 15530, México, D.F. Tel. (55) 5133 6600 Fax. (55) 5133 6618 7 2 Fiesta Inn Centro Histórico Avenida Juárez N° 76, col. Centro, C.P. 06010, México, D.F. Tel. (55) 5130 2900 Fax. (55) 5130 2910 Fiesta Inn Cuautitlán Av. Chalma s/n, esq. Autopista México-Querétaro Lote 8, col. Jardines de la Hacienda Norte, C.P. 54730, Cuautitlán Izcalli, Edo. de México. Tel. (55) 5864 1500 Fax. (55) 5864 1510 Fiesta Inn Ecatepec Av. Central s/n, esq. 1° de Mayo, col. Conjunto Urbano Las Américas, C.P. 55076, Ecatepec, Edo. de Méx. Tel. (55) 5836 0300 Fax. (55) 5836 0380 Fiesta Inn Naucalpan Periférico Norte, esq. Gustavo Baz, C.P. 53370, Naucalpan, Edo. de México. Tel. (55) 5387 9910 Fax. (55) 5359 1015 Fiesta Inn Insurgentes Viaducto Insurgentes Sur N° 553, col. Escandón, C.P. 11800, México, D.F. Tel. (55) 5276 7400 Fax. (55) 5276 7499 Fiesta Inn Perinorte Carretera México-Querétaro Km. 32.5, esq. Ferrocarrilera, col. Lechería, C.P. 54900, Tultitlán, Edo. de Méx. Tel. (55) 5899 4500 Fax. (55) 5899 4517 G ru p o p o sadas Fiesta Inn Santa Fe Calle 3 Nº 55, col. Lomas de Santa Fe, C.P. 01219, México, D.F. Tel. (55) 1105 5100 Fax. (55) 1105 5110 Fiesta Inn Tlalnepantla Sor Juana Inés de la Cruz Nº 22, col. Centro, C.P. 54000, Tlalnepantla, Edo. de Méx. Tel. (55) 5729 4100 Fax. (55) 5729 4121 En el interior de la República: Fiesta Inn Acapulco Av. Costera Miguel Alemán Nº 2311, C.P. 39690, Acapulco, Gro. Tel. (744) 435 0500 Fax. (744) 435 0509 Fiesta Inn Aguascalientes Mahatma Gandhi Nº 302 Sur, C.P. 20280, Aguascalientes, Ags. Tel. (449) 149 0200 Fax. (449) 149 0206 Fiesta Inn Celaya Carretera Panamericana Km. 5 s/n, C.P. 38060, Celaya, Gto. Tel. (461) 618 8600 Fax. (461) 618 8610 Fiesta Inn Chihuahua Blvd. Antonio Ortiz Mena Nº 2801, col. Quintas del Sol, C.P. 31250, Chihuahua, Chih. Tel. (614) 429 0100 Fax. (614) 429 0110 Fiesta Americana Grand Los Cabos Golf & Spa Hotel y Club Vacacional Carretera Transpeninsular, km 10.3, Desarrollo Cabo del Sol, C.P 23410, Los Cabos B.C.S. Tel. (624) 145 6200 Fax. (624) 145 6265 Fiesta Inn Ciudad del Carmen Av. Periférica Norte s/n, esq. Ave. La Concordia, col. Petrolera, C.P. 24170, Ciudad del Carmen, Camp. Tel. (938) 381 0200 Fax. (938) 286 0722 Fiesta Inn Ciudad Juárez Paseo Triunfo de la República N° 3451, col. Circuito Pronaf, C.P. 32315, Ciudad Juárez, Chih. Tel. (656) 686 0700 Fax. (656) 686 0701 Fiesta Inn Ciudad Obregón Av. Miguel Alemán Nº 755 Norte, esq. Cajeme Zona Norte, C.P. 35200, Cd. Obregón, Son. Tel. (644) 410 8484 Fax. (644) 410 8480 Fiesta Inn Coatzacoalcos Blvd. Costero Nº 801, col. Santa Isabel, C.P. 96538, Coatzacoalcos, Ver. Tel. (921) 211 1700 Fax. (921) 211 1710 Fiesta Inn Colima Prol. Camino Real N° 1101, col. El Diezmo, C.P. 28010, Colima, Col. Tel. (312) 316 4444 Fax. (312) 316 4401 Fiesta Inn Cuernavaca Carretera México-Acapulco Km. 88 s/n, col. Delicias, C.P. 62330, Cuernavaca, Mor. Tel. (777) 100 8200 Fax. (777) 100 8217 Fiesta Inn Culiacán J. Diego Valadez Ríos N° 1676 Poniente, Sec. Des. Urbano 3 Ríos, C.P 80020, Culiacán, Sin. Tel. (667) 759 5900 Fax. (667) 759 5999 Fiesta Inn Durango Av. Felipe Pescador Nº 1401, col. La Esperanza, C.P. 34080, Durango, Dgo. Tel. (618) 150 0900 Fax. (618) 150 0915 Fiesta Inn Guadalajara Expo Av. Mariano Otero Nº 1550, col. Rinconada del Sol, C.P. 45055, Guadalajara, Jal. Tel. (33) 3669 3200 Fax. (33) 3669 3247 Fiesta Inn Hermosillo Blvd. Eusebio Kino Nº 371, col. Lomas Pitic, C.P. 83010, Hermosillo, Son. Tel. (662) 289 2200 Fax. (662) 289 2219 Fiesta Inn La Paz Carretera a Pichilingue Km. 7.5, en Marina Costa Baja, C.P. 23010, La Paz, B.C.S. Tel. (612) 123 6000 Fax. (612) 123 6010 Fiesta Inn León Blvd. Adolfo López Mateos Nº 2702 Oriente, col. Jardines de Jerez II, C.P. 37530, León, Gto. Tel. (477) 710 0500 Fax. (477) 710 0506 Fiesta Inn Mazatlán Av. Camarón Sábalo Nº 1927, C.P. 82110, Mazatlán, Sin. Tel. (669) 989 0100 Fax. (669) 989 0130 Fiesta Inn Mexicali Calz. Adolfo López Mateos N° 1029, col. Industrial Centro Cívico, C.P. 21000, Mexicali, B.C.N. Tel. (686) 837 3300 Fax. (686) 837 3310 Fiesta Inn Monclova Blvd. Harold R. Pape Nº 1909, col. Jardines de La Salle, C.P. 25730, Monclova, Coah. Tel. (866) 649 4900 Fax. (866) 649 4910 Fiesta Inn Monterrey Centro Av. Pino Suárez Nº 1001, esq. Av. Ocampo, col. Centro, C.P. 64000, Monterrey, N.L. Tel. (81) 8150 2200 Fax. (81) 8150 2222 Fiesta Inn Monterrey Fundidora Av. Churubusco Nº 701, esq. Prolongación Av. Madero, col. Fierro, C.P. 64590, Monterrey, N.L. Tel. (81) 8126 0500 Fax. (81) 8126 0510 Fiesta Inn Monterrey La Fe Carretera Miguel Alemán Km. 105, col. La Fe, C.P. 66486, San Nicolás de los Garza, N.L. Tel. (81) 8319 7500 Fax. (81) 8319 7510 Fiesta Inn Monterrey Norte Av. Fidel Velázquez Nº 3000, col. Central, C.P. 64270, Monterrey, N.L. Tel. (81) 8389 8989 Fax. (81) 8389 8900 Fiesta Inn Monterrey Valle Av. Lázaro Cárdenas Nº 327 Oriente, col. Valle Oriente, San Pedro Garza García, C.P. 66269, Monterrey, N.L. Tel. (81) 8399 1500 Fax. (81) 8319 1501 Fiesta Inn Morelia Av. Ventura Puente, esq. Av. Camelinas s/n, col. Félix Ireta, C.P. 58070, Morelia, Mich. Tel. (443) 322 8000 Fax. (443) 315 0281 Fiesta Inn Nogales Calz. Industrial Nuevo Nogales N° 3 col. Parque Industrial, C.P. 84092, Nogales, Son. Tel. (631) 311 6000 Fax. (631) 311 6002 Fiesta Inn Nuevo Laredo Av. Reforma Nº 5530, col. Lagos, C.P. 88290, Nuevo Laredo, Tamps. Tel. (867) 711 4444 Fax. (867) 711 4400 Fiesta Inn Oaxaca Av. Universidad Nº 140, Ex-Hacienda de Candiani, C.P. 68130, Oaxaca, Oax. Tel. (951) 501 6000 Fax. (951) 501 6005 Fiesta Inn Orizaba Oriente 6-892, col. Centro, C.P. 94300, Orizaba, Ver. Tel. (272) 728 0300 Fax. (272) 728 0310 Fiesta Inn Pachuca Carretera México-Pachuca Km. 85.5, col. Venta Prieta, C.P. 42080, Pachuca, Hgo. Tel. (771) 717 0700 Fax. (771) 717 0726 Fiesta Inn Poza Rica Av. Ejército Nacional N° 103, col. Palma Sola, C.P. 93320, Poza Rica,Ver. Tel. (782) 826 1600 Fax. (782) 826 1630 Fiesta Inn Puebla FINSA Carretera Lateral, Autopista México-Puebla Nº 7735, Rancho Moratilla, C.P. 72110, Puebla Pue. Tel. (222) 223 8800 Fax. (222) 223 8888 Fiesta Inn Querétaro Av. 5 de Febrero Nº 108, col. Niños Héroes, C.P. 76010,Querétaro, Qro. Tel. (442) 196 0000 Fax. (442) 196 0015 Fiesta Inn Reynosa Carretera Monterrey-Reynosa Km. 212, Frente col. Valle Alto, C.P. 88746, Reynosa, Tamps. Tel. (899) 909 4400 Fax. (899) 909 4410 Fiesta Inn Saltillo Carretera Saltillo-Monterrey Nº 6607, C.P. 25270, Saltillo, Coah. Tel. (844) 411 0000 Fax. (844) 411 0015 Fiesta Inn San Luis Potosí Glorieta Juárez Av. Benito Juárez núm. 130, Fracc. Prados Glorieta 78390, Carretera 57, lado sur, Distribuidor Juárez. C.P. 78390, San Luis Potosí, S.L.P. Tel. (444) 834 9494 Fax. (444) 822 0550 I nfor me Anual 20 0 8 73 Fiesta Inn San Luis Potosí Oriente Carretera 57, San Luis Potosí-Querétaro Km. 197+100, No. 2390, Zona Industrial, Periférico Oriente. C.P. 78390, San Luis Potosí, S.L.P. Tel. (444) 834 4900 Fax. (444) 834 4910 Fiesta Inn Tampico Av. Hidalgo N° 6106, col. Laguna de la Herradura, C.P. 89219, Tampico, Tmps. Tel. (833) 230 0500 Fax. (833) 224 7901 Fiesta Inn Tepic Blvd. Luis Donaldo Colosio Nº. 580, col. Benito Juárez Ote. C.P. 63175, Tepic, Nay. Tel. (311) 129 5950 Fax. (311) 129 5951 7 4 p o sadas Fiesta Inn Veracruz Malecón General Figueroa Nº 68, col. Centro, C.P. 91709, Veracruz, Ver. Tel. (229) 923 1500 Fax. (229) 923 1509 Fiesta Inn Torreón La Rosita Paseo de la Rosita Nº 910, col. Campestre La Rosita, C.P. 27250, Torreón, Coah. Tel. (871) 729 4300 Fax. (871) 729 4355 Fiesta Inn Villahermosa Paseo de la Choca N° 107, Tabasco 2000, C.P. 86035, Villahermosa, Tab. Tel. (993) 310 1600 Fax. (993) 310 1610 Fiesta Inn Torreón Galerías Periférico Raúl López Sánchez N° 6000, col. Fresno, C.P. 27018, Torreón, Coah. Tel. (871) 749 3300 Fax. (871) 749 3319 Fiesta Inn Tijuana Río Paseo de los Héroes Nº 18818, Zona Río, C.P. 22320, Tijuana, B.C.N. Tel. (664) 636 0000 Fax. (664) 636 0003 Fiesta Inn Tuxtla Gutiérrez Av. Prolongación Anillo de Circunvalación Sur Nº 248, col. Santa Elena, C.P. 29060, Tuxtla Gutiérrez, Chis. Tel. (961) 617 1300 Fax. (961) 617 1314 Fiesta Inn Tijuana Otay Aeropuerto Rampa Aeropuerto Nº 16,000, col. La Pechuga, Mesa de Otay, C.P. 22000, Tijuana, B.C.N. Tel. (664) 979 1900 Fax. (664) 979 1910 Fiesta Inn Veracruz Boca del Río Prol. Blvd. Manuel Avila Camacho s/n, Fracc. Costa de Oro,C.P. 94299, Boca del Río, Ver. Tel. (229) 923 1000 Fax. (229) 923 1001 One Acapulco Costera Av. Costera Miguel Alemán Nº 16, col. Costa Azul,C.P. 39850, Acapulco, Gro. Tel. (744) 435 0470 Fax. (744) 435 0471 One Coatzacoalcos FÓrum Av. Universidad Km. 8, col. El Tesoro, C.P. 96536, Coatzacoalcos, Ver. Tel. (921) 211 4500 Fax. (921) 218 4733 One Aguascalientes Ciudad Industrial Blvd. José Ma. Chávez Nº 2010, col. Cd. Industrial, C.P. 20290, Aguascalientes, Ags. Tel. (449) 149 2500 Fax. (449) 149 2509 One Monterrey Aeropuerto Blvd. Aeropuerto, Nº 12, col. Parque Industrial Millenium, C.P 66600, Apodaca, N.L. Tel. (81) 1156 9950 Fax. (81) 1156 9955 One Patriotismo Ciudad de México Av. Patriotismo Nº 229, col. San Pedro de los Pinos, C.P. 03800, México, D.F. Tel. (55) 5278 5000 Fax. (55) 5278 5010 G ru p o Fiesta Inn Toluca Tollocan Paseo Tollocan Oriente Nº 1132, esq. Francisco I. Madero, col. Santa Ana Tlapaltitlán, C.P. 50160, Toluca, Edo. de Méx. Tel. (722) 276 1000 Fax. (722) 276 1010 One Querétaro Plaza Galerías Av. 5 de Febrero Nº 108-A, col. Niños Héroes,C.P. 76010, Querétaro, Qro. Tel. (442) 101 8800 Fax. (442) 101 8810 Fiesta Inn Xalapa Carretera Xalapa-Veracruz Km. 2.5, esq. Blvd. Vista Hermosa, Fracc. Las Ánimas, C.P. 91190, Xalapa, Ver. Tel. (228) 841 6800 Fax. (228) 841 6810 One San Luis Potosí Glorieta Juárez Av. Benito Juárez Nº 140, Fracc. Prados Glorieta, C.P. 78390, San Luis Potosí, S.L.P. Tel. (444) 100 9400 Fax. (444) 100 9405 One Toluca Aeropuerto Blvd. Miguel Alemán, Mz. 1 Lote D, col. San Pedro Totoltepec, C.P. 50200, Toluca, Edo. de Méx. Tel. (722) 276 0480 Fax. (722) 276 0481 Caesar Park Buenos Aires Posadas Nº 1232, Capital Federal, C.P. C1011ABF, Buenos Aires, Arg. Tel. (5411) 4819 1100 Fax. (5411) 4819 1121 Caesar Park RIo de Janeiro-Ipanema Av. Vieira Souto Nº 460, 22420-000 Rio de Janeiro-RJ Bra. Tel. (5521) 2106 4700 / 2525 2525 Fax. (5521) 2521 2509 Caesar Park Silver Buenos Aires Obelisco Cerrito 330, C 1010AAH, Buenos Aires, Arg. Tel (5411) 4106 4444 Fax. (5411) 4106 4400 Caesar Park São Paulo Faria Lima Rua das Olimpiadas Nº 205, 04551-000, São Paulo, Bra. Tel. (5511) 2163 6622 Fax. (5511) 3049 6699 Caesar Business Belo Horizonte Belvedere Av. Luis Paulo Franco 421, Belvedere 30320-570, Belo Horizonte, Minas Gerais, Bra. Tel. (5531) 2123 9898 Fax. (5531) 2123 9899 Caesar Business Santiago Centro Alameda Libertador Bernardo O’Higgins, 632 Centro, Santiago de Chile, Chile. Tel. (562) 595 6622 Fax. (562) 595 6600 Caesar Business São Pualo Faria Lima Rua Olimpiadas, 205-Vila Olimpia, 04551-000 São Paulo-SP Bra. Tel. (5511) 2161 4900 Fax. (5511) 3848 6766 Caesar Business RIo de Janeiro Botafogo Rua da Pasagen 39, Botafogo, 22290-030, Río de Janeiro, Rio de Janeiro, Bra. Tel. (5521) 2131 1212 Fax. (5521) 2131 1200 Caesar Business Lagoa Dos Ingleses-Alphaville Avenida Princesa Diana 440, Pista 2 -Alphaville 34000-000, Lagoa Dos ingleses, Nova Lima, Bra. Tel. (5531) 3589 7900 Fax. (5531) 3589 7901 Caesar Business São Paulo-Paulista Av. Paulista 2181, Cerq. Cesar, 01311-300, São Paulo, São Paulo, Bra. Tel. (5511) 2184 1600 Fax. (5511) 2184 1633 Caesar Business Caesar Park São Paulo International Airport Rod. Hélio Smidt, Sector 1, acceso da Base Aérea, 07141-970, Guarulhos-SP Bra. Tel. (5511) 2124 5800 Fax. (5511) 2124 5801 São José dos Campos, Hotel & Convention Center Av. Dep. Benedito Matarazzo 9009, Jd. Oswaldo Cruz, 12216-550, São José dos Campos, São Paulo, Bra. Tel. (5512) 2136 8700 Fax. (5512) 3947 0067 Caesar Business São Paulo International Airport Rod. Hélio Smidt, Sector 1, acceso da Base Aérea, 07141-970, Guarulhos-SP Bra. Tel. (5511) 2124 5800 Fax. (5511) 3491 4321 The Explorean Kohunlich Carretera Chetumal-Escárcega, desviación Ruinas Kohunlich Km 5.6, Municipio Otón P. Blanco, C.P 77981, Chetumal, Q.R. Tel. (55) 5201 8350 Fax. (983) 878 2026 I nfor me Anual 20 0 8 75 feel-aqua.com fiestamericanagrand.com fiestamericana.com fiestainn.com onehotels.com caesar-park.com caesarbusiness.com favc.com fiestarewards.com ampersand.com konexo.com.mx altiuspar.com