FM12 Valuing an Ownership Interest in a Law Firm
Transcription
FM12 Valuing an Ownership Interest in a Law Firm
The handouts and presentations attached are copyright and trademark protected and provided for individual use only. Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 2015 ALA Nashville Valuing an Ownership Interest in a Law Firm Presented by – Ronald L. Seigneur May 18, 2015 © 2014 Ronald L. Seigneur All rights reserved. Ronald L. Seigneur, CPA/ABV/CFF, ASA, CVA, CGMA Ron is a partner in Seigneur Gustafson LLP, a CPA and consulting firm located in Lakewood, Colorado. He holds the AICPA specialty designations of Accredited in Business Valuation (ABV), Certified in Financial Forensics (CFF), and is a Certified Valuation Analyst (CVA) with the National Association of Certified Valuation Analysts. Ron is also a Senior Appraiser in Business Valuation from the American Society of Appraisers (ASA). Ron has opined on the value of over 80 law firm equity interests. He has published over 100 articles on business valuation, economic damages, leadership, compensation systems and related practice management subjects. Ron has taught a number of intermediate and advanced seminars and courses for state Bar Associations and law firms; and has successfully facilitated over 100 law firm retreats and planning meetings. Ron is a past Chair of the Colorado Society of CPAs and currently chairs their 2020 strategic planning committee. Ron has been qualified and provided testimony as an expert witness in several jurisdictions on a wide range of issues ranging from complex business valuations, forensic investigations, and various forms of economic damages. Ron has served appointments as trustee, mediator, arbitrator, special master of the court, as well as serving as an expert for the Colorado State Board of Accountancy and Colorado Attorney General. Ron was inducted into the AICPA Business Valuation Hall of Fame in 2006 and is a Fellow in the College of Law Practice Management. He has helped more than 400 law firms to be more profitable, collegial and productive. [email protected] 303-980-1111 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 2 1 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Housekeeping PowerPoint Slides Additional resources Questions & Answers 3 Stated Session Objectives • Identify the importance of assessing the proper standard of value (fair market value, fair value and investment value) prior to engaging an appraiser • Determine how the intangible value (e.g., goodwill or 'blue sky') of a practice is often the cornerstone issue in an appraisal of a law practice • Examine firm organizational documents for applicable buy-sell language before a triggering event requires an appraisal to be undertaken • Explain how to screen candidates, budget for and engage a qualified appraiser when needed 4 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 2 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Added Objectives Along the Way • • • • General Trends within the Professions Goodwill Related Issues for Professional Practices Highlight a Few Landmark Cases A Few (Hopefully!)Thought Provoking Valuation Concepts Related to Professional Practices 5 Dynamics of a Professional Practice 6 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 3 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Changing industry dynamics within the professional sectors Personal services are defined by the Internal Revenue Code as services performed in the fields of: • • • • Health Law Engineering Architecture • • • • Accounting Actuarial Science Performing Arts Consulting 7 Hey, I’m a professional too! • pharmacists, private security investigators, securities brokers/dealers, real estate agents/brokers, interior designers, court reporters, patent agents, educational diagnosticians, registered lobbyists, social workers, enrolled agents, veterinarians, occupational therapists, land surveyors, landscape architects, clinical social workers, geologists, foresters, land surveyors...and, any other type of service rendered pursuant to a license issued under the laws of the jurisdiction regulating the profession..... 8 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 4 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Differences between a professional practice and other service businesses • • • • • • Price sensitivity Professional reputation and skill Reliance on referrals High intangible asset base Licenses and protected market Client relationships and practice transition alternatives 9 More trends in the professions Connectivity…..Now, Now, Now! • The Internet and Social Media is impacting many aspects of how professional services are selected, delivered and marketed. Connectivity between practitioners, their clients and other advisors, as well as between the various members and staff of the firm itself are driving many of the decisions on how a successful professional practice operates. • Added stress due to the underlying issues of time compression. 10 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 5 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 More trends in the professions Diversity and Women • A view of the future can be gained by looking at the current enrollment in professional degree educational programs around the country, where the majority of the students today are females and minorities, including many foreign students. 11 More trends in the professions Global Marketplace • Partly driven by the power of the Internet, the world stage is expanding in terms of choices consumers have for professional services. The needs of the customers served by many professional service firms is stretching out to require the service providers to understand how and where to turn to be best positioned as the optimal choice for the customer. 12 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 6 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Common attitude 13 More trends in the professions Corrosive Influence of Greed • Arthur Andersen and Myerson Kuhn are only examples of how critical decisions can be influenced by apparent greed and self interest. Most professional service firms are not immune from having to address the delicate balance between the pursuit of projects and clients that yield superior economic returns where such choices might ultimately impact the integrity of the firm’s reputation in a negative fashion. 14 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 7 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 More trends in the professions End of the Practice Monopoly • In the context of law firms, NoLo and Direct Law are becoming analogous with what Open Table is to Restaurants. Ever more portions of what professionals once had to themselves are already being handled by others, often through the power of technology. 15 Invasive Species: Part of the New Normal axiom law redefined 16 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 8 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 More trends in the professions Free Agency • More than ever, practitioners with a solid reputation and/or book of business, are able to command special dispensation upon their movement between firms. Gone are the days of working for one firm for a career as the transient nature of the professions accelerates. • Add to that that the average associate entering the workplace will have 5 to 8 different “careers”! 17 Median ages Source: U.S. Census, ABA ? © 2015 Maxfield Peterson. Used with permission Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 18 9 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Standard and Premise of Value 19 What does the word Value mean? “All values are anticipations of the future” Justice Oliver Wendell Holmes, 1904. Without consensus as to the standard of value, the resulting valuation conclusion is without meaning. 20 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 10 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Fair Market Value –defined as the price in terms of cash at which a property would change hands between a willing buyer and a willing seller, both with full knowledge of the relevant facts and neither being under compulsion to buy or sell. 21 Fair Market Value - Other Considerations • A reasonable time is allowed for exposure in the open market • Price represents normal consideration for the property sold, unaffected by special or creative financing or sales concessions. • Fair market value is specific to a particular valuation date and not to any other date. • Most probable price versus highest value. • The willing buyer and willing seller are hypothetical persons dealing at arm’s length rather than any ‘particular’ buyer or seller. 22 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 11 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Fair Value Fair value is employed under the laws of most states as the statutory standard of value applicable in valuing dissenting stockholders’ appraisal rights. – In those states, if a corporation merges, sells out, or takes certain other major actions and the owner of a minority interest believes that he or she is being forced to accept inadequate consideration for the stock, the owner has the right to have the shares appraised and to receive fair value in cash. 23 Investment Value Investment value is the specific value to a particular investor for individual investment reasons. – Unlike the fair market value buyer, the investment value buyer is not a hypothetical investor dealing at arm’s length, but rather is a specific investor with specific investment motivations. Specific buyers have numerous considerations that may influence the price they might be willing to pay for a property and cause it to be different from fair market value. 24 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 12 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Investment Value - Investor Attributes/Perceptions • • • • Differences in estimates of future earning power. Differences in perception of degree of risk. Differences in tax status. Synergies with other operations owned or controlled. – Investment value is usually the appropriate standard of value in merger and acquisition analysis. 25 Going Concern Premise – Going concern is not a standard of value. The term going concern refers to a business being valued as an ongoing operation, as opposed to being valued under a premise of liquidation. Going concern value provides a basis for valuing an entity under the premise of fair market value, fair value or investment value. 26 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 13 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Liquidation Premise A Liquidation premise refers to the assumption that the business is going to be closed and the assets sold off. – Assemblage of assets looks at value of the mass asset assemblage, although not in current use. – Orderly liquidation provides liquidation values assuming a reasonable time to sell, trying to obtain the best price for each asset. – Forced liquidation provides liquidation values assuming the assets are sold as quickly as possible, frequently all at one time at an auction sale. 27 Overview of BV Fundamentals 28 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 14 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Understanding Value ‘Value” as a mathematical formula: Value = I = Income I R-G R = Risk G = Growth Or Value = Free cash flow (FCF) Cost of capital (CofC) – Growth in FCF The Art versus the Science of Valuation 29 Valuation Methods • Asset based methods – Rarely used for operating business enterprises and professional practices – Useful for patents, trademarks, license rights – Real estate holding companies, etc. – Often requires specialized expertise to augment the business appraisal process 30 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 15 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Valuation Methods • Market based methods – Rev Rule 59-60 advocates market based methods – Guideline company method • Often with reference to the public markets – Comparable transactions method • Availability of database transactions – Rules of Thumb, dangerous but used a lot with small enterprises and in certain industries 31 Valuation Methods • Income based methods – Capitalization of earnings • Useful when dealing with a steady economic benefits stream – Discounted future earnings • Becoming more accepted by IRS • Allows for measurement of varying growth patterns • Allows flexibility for start up losses and hyper growth opportunities 32 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 16 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Valuation Methods • Excess Earnings method (Treasury Method) – Hybrid of an asset/income method • Widely used in divorce courts • Initially advocated in 1920 with ARM 34, subsequently restated with Revenue Ruling 68609 • Fundamental problems in application – FMV and rate of return on tangible assets – Rate of return on “excess earnings” 33 Rules of Thumb Not a valuation method, per se • Can be industry benchmark indicators of value • Often used as a test for reasonableness That said, the rule of thumb for a CPA tax practice or a general dental practice are worth noting in relation to law firms: • Tax planning and compliance: 20% down of TTM collected revenues, 20% per year for 4 years • General Dental: 65-70% of TTM revenues 34 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 17 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Levels of Value $12 per share Synergistic value Synergistic Premium $10 per share Value of control shares Control Premium Total of minority interest and lack of marketability discount equals a total discount of 58% from value of control shares. 30% Minority or Lack of Control Discount Value of marketable minority shares $7 per share 40% Lack of Marketability Discount $4.20 per share Value of non-marketable minority shares 35 Discounts & Premiums Minority Interest/Lack of Control Discount – Applicability of this discount is dependent on the standard and premise of value – Availability of empirical evidence, such as Mergerstat and Houlihan Lokey studies, suggest median discounts around 25 to 40% 36 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 18 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Discounts & Premiums Lack of Marketability Discount – All other things being equal, an interest in a business in worth more if it is readily marketable or, conversely, worth less if it is not. – Lots of empirical evidence to support the discount for securities in a closely held enterprise, with median discounts in the 20 to 40% range 37 Discounts & Premiums • Control Premium – Not quite the inverse of a minority interest discount – Almost all the difference in control versus minority value in the income approach is found in the numerator - the expected economic income rather than in the denominator - the discount or capitalization rate 38 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 19 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Levels of Value $12 per share Synergistic value Synergistic Premium $10 per share Value of control shares Control Premium Total of minority interest and lack of marketability discount equals a total discount of 58% from value of control shares. 30% Minority or Lack of Control Discount Value of marketable minority shares $7 per share 40% Lack of Marketability Discount $4.20 per share Value of non-marketable minority shares 39 Profession Specific Attributes 40 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 20 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Law Firm Specific Appraisal Nuances • Full Service vs. Boutique Practices • Three Distinct Approaches to Service Delivery: – Procedural – Foreclosure, Collection, Probate – Expertise – Patent Law, Oil & Gas – Experience Driven – Complex Litigation • • • • • Large vs. Small Firm Considerations Origination Credit Concepts Hourly, Contingency or Value Billing Regulatory Influences – e.g. Tort Reform ABA Model Rule 1.17 41 Qualitative Factors Here are the common factors considered to adjust the multiple: • market demographics and location, • stability and quality of the client base, • source of clients and referral sources, • nature of relationships (institutional or transactional), • ability of remaining lawyers to perpetuate the business, • name recognition and reputations Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 21 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Qualitative Factors • Stature of the firm and lawyers in the community served, • type of practice and pricing/billing/payment norms, • concentration of revenues, profitability of practice relative to comparatives, • size of firm, stability of partner group, • profits reinvested into the firm to fund growth, • level of risk undertaken, and quality of infrastructure. Quick Comments on Recent Case Law • Hartley v. Hartley, 2010 WL 2071444 (Ala. Civ. App.)(May 21, 2010) • Weinberg v. Dickson-Weinberg, 2009 WL 3294784 (Hawai’i App.)(Oct. 14, 2009) • Dixon v. Crawford, McGilliard, Peterson & Yelish, 2011 WL 4348058 (Wash. App. Div. 1)(Sept. 19, 2011) • Walsh v. Walsh, 2012 Ariz. App. LEXIS 162 (Ariz. Ct. App.)(Oct. 2, 2012) Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 22 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 ABA Rule 1.17 A lawyer may sell or purchase a law practice, including the associated goodwill, if the following conditions are satisfied: a. Seller ceases to engage in the private practice of law in the jurisdiction in which the practice has been conducted. b. The practice is sold as an entirety to another lawyer or law firm in good standing. 45 ABA Rule 1.17 c. Written notice is given to each of the seller’s client’s regarding: i) ii) the proposed sale; the terms of any proposed change in the fee arrangement; iii) the client’s right to retain other counsel or to take possession of the file; and iv) the fact that the client’s consent will be presumed if no action or objection within 90 days (requires court order in some circumstances). 46 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 23 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 ABA Rule 1.17 d. The fees charged to the client may not be increased by reason of the sale. The purchaser may, however, refuse to undertake representation unless the client consents to pay the purchaser fees at a rate not exceeding the fees charged by the practitioner for rendering substantially similar services. 47 Other Issues • • • • • • • Preserving Client Confidentiality The Question of a Referral Fee Clearing Conflicts of Interest Coordinating Transfer of Client Files and Records Continuing E&O Insurance Breaking the News to Employees Don’t forget the Intellectual Property, including phone numbers, websites and standardized forms Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 24 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Dealing with Contingent Fees • Develop a look-back framework and assign percentages based on the status of each matter as of a particular point in time: – – – – – 10% earned 20% earned 30% earned 10% earned 30% earned Stage upon matter intake upon filing of a claim upon completion of discovery upon completion of depositions at date of trial Event Percent of Fee Earned 1 Intake/Client signes contingent fee contract 10-25% (depending on nature of the case and liability issues 2 Demand/Negotiations before suit is filed 10% 3 Filing of Complaint 5% 4 Discovery started and is on-going 10-20% 5 Discovery is completed 10-15% 6 Trial 25-35% 7 Appellate and/or post-settlement services Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 Case-by-case analysis 25 ALA National Educational Conference Nashville, TN May 18, 2015 Source: Michael E. Porter Valuing an Ownership Interest in a Law Firm 51 51 Sample Law Practice Business Appraisal Information Request 52 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 26 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Sample Request for Production of Documents • Access to all available management reports detailing practitioner, practice unit and firm-wide utilization and realization statistics for the periods to be covered in the analysis • Details of all compensation plans and formulas used for professional staff and members of ownership, including any special deals or arrangements with specific individuals • Details of the firm’s client fee arrangements, including details on contingency fee work, and the use of success fees & hybrid fees 53 Sample Request for Production of Documents • Minutes and supporting documentation for any business planning retreats and related meetings, including any strategic planning initiatives and the status thereof • Detail of employee fringe benefit programs and allowances, including automobile, computer, cell phone and travel costs, continuing education allowances, and business development allowances. • Details on any soft costs incurred by the firm related to owner activities outside the business, such as sports tickets, vacation homes and the like should be disclosed 54 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 27 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Sample Request for Production of Documents • Details of prior ownership redemptions and related commitments for future stock redemptions for retirement, disability, death, and withdrawal for competitive and non competitive reasons • Copies of all buy-sell agreements, including: – Current agreements – Agreements in force during the last five years • Copies of any employment contracts, including: – Of Counsel and Special Counsel relationships – Details on any terminated or withdrawing practitioners within the last five years 55 Sample Request for Production of Documents • Information on any pending or threatened lawsuits or malpractice claims • List of any affiliated entities and related party business relationships, including investments in outside activities • Detail on any honorariums, teaching stipends, directorship compensation, or related subsidies received by the practice or individual lawyers 56 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 28 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Sample Request for Production of Documents for a Law Firm • Details on all bartering transactions, including stock in lieu of fee arrangements and direct or indirect investments third party entities • Access to all available departmental, branch office and client grouping performance data 57 Sample Request for Production of Documents for a Law Firm • Accounts receivable and work in process schedules, with aging to 180 days or more, as of valuation date. • Details on all contingent fee work in process as of the valuation date and the methods used to evaluate the potential success of cases • Copies of firm brochures and other promotional sales literature • Copies of deferred compensation plans and commitments • List of major clients and client groups, including the top 5 and top 20 clients in terms of annual revenues for each of the past 2 years • Martindale Hubbell information on the firm and all members of ownership 58 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 29 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Practice and Professional Goodwill aka Blue Sky 59 Defining Goodwill • That intangible asset arising as a result of name, reputation, customer loyalty, location, products, and similar factors not separately identified. • International Glossary of Business Valuation Terms, June 2001 60 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 30 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Three Parts Of Goodwill Entity Goodwill Transferable Personal Goodwill “Pure” Personal Goodwill 61 62 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 31 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Personal Goodwill is… “Personal goodwill also referred to as professional goodwill is associated with the individual practitioner. This type of goodwill is based on revenues being generated because of the practitioner’s skills, knowledge, and reputation.” (Yoon v. Yoon, 711 N.E.2d 1265 (Ind. 1999)) Personal goodwill, also known as professional goodwill, is the value of earnings or cash flow directly attributable to the individual’s characteristics or attributes. (Goodwill Attributes: Assessing Utility, The Value Examiner at 22 (Jan/Feb 2007)) 63 A Simple Example of the Excess Earnings Method to Derive the Value of Goodwill 64 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 32 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Let’s value a law practice An simple excess earnings example: • • • • • Attorney A compensation $400,000 Comparable compensation * ( 280,000) Attorney A excess earnings 120,000 Cap rate .25 Value of excess earnings $480,000 * taken from ALM (formerly Altman Weil) economic survey based on practice area, size of firm, geographic area, size of city practice is located within and years out of law school 65 Let’s value a law practice Attorney A has averaged 2,000 charge hours per year compared to 1,600 hours for the peer group based on previously mentioned criteria • 2,000/1,600 = 1.25 • 1.25 * 280,000 = 350,000 effort adjusted comparable compensation 66 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 33 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Let’s value a law practice An simple excess earnings example: • • • • • Attorney A compensation $400,000 Comparable compensation (i)( 350,000) Attorney A excess earnings 50,000 Cap rate .25 Value of excess earnings $200,000 (i) as adjusted for productivity 67 Business Appraisal Organizations and Credentials 68 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 34 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Professional Organizations • American Society of Appraisers (“ASA”) • American Institute of Certified Public Accountants (“ABV”) • National Association of Certified Valuation Analysts (“CVA”) • Institute of Business Appraisers (“CBA”) • Other – – – – Appraisal Foundation/USPAP IRS CFA Institute International Organizations The Harris Law Firm - Lunch & Learn Series 69 Valuation Credentials – American Institute of Certified Public Accountants • Accredited in Business Valuation (~3,400/~90) – National Association of Certified Valuation Analysts • Certified Valuation Analyst (~6,500/~280) – American Society of Appraisers • ASA BV discipline (~850/40) – Institute of Business Appraisers • Certified Business Appraiser (~400/5) The Harris Law Firm - Lunch & Learn Series Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 70 35 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Costs and Logistics • Conclusion of Value – Comprehensive Report - $6,000 to $15,000 – Summary Report - $5,000 to $10,000 – Oral Report • Calculation of Value – Summary Report - $3,000 to $6,000 The primary drivers of cost and time are the complexity of the enterprise and the condition and completeness of the required documentation: – Are site visits and management interviews necessary? – Are records up to date and complete? – Are third party appraisals necessary (e.g. real estate, specialized equipment, patents/trarks, etc.) 71 AICPA Statement on Standards of Valuation Services No. 1 72 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 36 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 AICPA Statement on Standards for Valuation Services No. 1 (SSVS1) • Six+ years for the process • Discussed with 11 AICPA groups, IRS, SEC, FASB and others • Broad perspectives representing 330,000 AICPA members • Listened to how valuation services integrate with other CPA services (e.g., tax, PFP) • Learned from others experienced in writing professional standards 73 Applicability of SSVS1 • Covers any service that estimates the value a: – – – – business, a business ownership interest, security or intangible asset • Required by CPAs doing business appraisal in most jurisdictions 74 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 37 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 SSVS1 Valuation Analysis • Engagement calls for the valuation analyst to estimate the value of the subject interest • The valuation analyst is free to apply the valuation approaches and methods he/she deems appropriate in the circumstances • Valuation analysis results in a conclusion of value, either a single amount or a range of value 75 SSVS1 Calculation Analysis • The valuation analyst and the client agree on the specific valuation approaches or methods to be used or the extent of the valuation procedures the analyst will perform and • The valuation analyst estimates the value in compliance with the agreement • The results are expressed as a calculated value, either as a single amount or as a range 76 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 38 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Ancillary Information – Provided for Participant Reference 77 More Info on Goodwill on Professional Services Enterprises 78 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 39 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 The Value Spectrum Value in Exchange Value to the Holder 79 The Fledge Factors (WA State) • Goodwill is the intangible expectation of continued public patronage of an enterprise. In a professional practice capable of being sold, goodwill may exist even though it is not on the market or readily saleable. Value of goodwill in such a practice depends upon the practitioner's age, health, past earning power, reputation in the community, and professional success. • - 91 Wn.2d 324, 588 P.2d 1136 80 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 40 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 In re Marriage of Lopez – 113 Cal, Rapt. 58 (38 Cal. App. 3d 1044 (1974) Factors listed in this case to be considered when valuing professional goodwill: • The age and health of the practitioner • The professional’s demonstrated earning power. • The professional’s reputation in the community for judgment, skill, and knowledge. • The professional’s comparative professional success. • The nature and duration of the professional’s practice, either as a sole proprietor or as a contributing member of a partnership or professional corporation. 81 Contrary to popular thinking, it is not just a concept for divorce litigation. 82 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 41 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Martin’s Ice Cream US Tax Court • In Martin Ice Cream Co. v. Commissioner, 110 T.C. 189 (1998), the issue was over the split-off of a subsidiary, Strassberg Ice Cream Distributors, Inc. (“SIC”). Arnold Strassberg developed personal relationships with customers over the previous 25 years, and was instrumental in the design of new ice cream packaging and marketing techniques. Strassberg was responsible for the introduction of Häagen-Dazs products into high volume retail stores in New Jersey. Norwalk v. Commissioner US Tax Court • In Norwalk v. Commissioner (TCM 1998-279), an accounting firm had liquidated. The IRS attempted to tax a distribution of Goodwill from the corporation upon liquidation. The court decided there was no Goodwill to be distributed from the corporation because there was no covenant-not-to-compete and the clients (forming most if not all of the Goodwill value) belonged to the individual partners of the accounting firms. (We will cover covenants later in the presentation) 84 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 42 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Factors identifying personal goodwill in case law include: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Earning power of the professional/business owner; Reputation in the community for judgment, skill and knowledge of professional business owner; Professional/business success of professional/business owner; Age and health of professional/business owner; Nature and direction of the professional practice/business; Work habits of the professional/business owner; Importance and closeness of contact of professional/business owner; Duration of professional practice/business; Referrals diversity to professional/business owner; Name of professional/business owner; 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Location of professional/business owner; Size of professional practice/business; Marketability of professional business owner; Types of clients/customers for professional practice/business; Source of new clients/customers; Compensation to professional/business owner; Size of workforce; Professional/business competition; Billing methodologies; and Demographics 85 A Changing Landscape 86 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 43 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 General trends in the professions • Out: “ A general practice is best because it appeals to a wide variety of clients.” • In: Most firms must continually invest in the attributes, skills & services that increase value to their clients in specific targeted niches. • Out: “Technical partners and marketing partners.” • In: All owners must create professional plans that outline their specific contributions to the firm, often with professional support. 87 General trends in the professions • Out: “What works for me will work for others.” • In: The individual must relinquish autonomy to the power of a directed firm leadership. There’s a balance between too much freedom and too little. • Out: ”Partners are entitled to work less than staff.” • In: A professional practice is no different than many other traditional businesses, and most corporate business owners work very hard too. Everyone is in search of better balance to their work and personal lives. 88 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 44 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 General trends in the professions • Out: “Working hard will bring success.” • In: Working smarter, especially with technology and limited resources, should be the underlying driver. This includes loosening the grip on the billable hour regimen and charging more for the value of the services delivered. 89 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 45 Valuing an Ownership Interest in a Law Firm Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 ALA National Educational Conference Nashville, TN May 18, 2015 46 Valuing an Ownership Interest in a Law Firm Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 ALA National Educational Conference Nashville, TN May 18, 2015 47 Valuing an Ownership Interest in a Law Firm Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 ALA National Educational Conference Nashville, TN May 18, 2015 48 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Recommended Resources – Selling Your Law Practice, Edward Poll, LawBiz Publishing, 2005. – ALM 2014 Survey of Law Firm Economics – Exit Planning Considerations for Attorneys – Law Firm Valuation Checklist, BV Update, July 2011 – Succession Planning for Attorneys and Law Firms – Partner’s Capital: How much is enough? – What is my Practice Worth to my Spouse, My Partners or to Another Attorney? 97 Recommended Resources –Financial Valuations: Applications and Models, James Hitchner and Ronald Seigneur, 3rd Edition, 2011, John Wiley & Sons. –Valuing a Business: The Analysis and Appraisal of Closely Held Companies, 5th Edition, Shannon P. Pratt, Robert R. Reilly & Robert P. Schweihs, Irwin. –Understanding Business Valuation, 2nd Edition, Gary Trugman, AICPA. –Valuing Professional Practices and Licenses, Ron Brown, Editor Aspen Publishing 98 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 49 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Ronald L. Seigneur, ASA CPA•ABV•CFF CVA CGMA Seigneur Gustafson LLP CPAs Colorado Front Range: – 300 Union Blvd., Suite 600 Lakewood, Colorado 80228-1535 – 15950 Main Street, Suite 201 Parker, Colorado 80365 Washington State: – 87 Calder Road Elma, WA 98541 303.980.1111 voice 303.308.6969 fax [email protected] www.cpavalue.com 99 Kevin R. Yeanoplos, CPA/ABV/CFF, ASA [email protected] Ronald L. Seigneur, ASA CPA•ABV•CFF CVA CGMA [email protected] www.YSAdvisory.com www,CannaValuation.com Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 50 Valuing an Ownership Interest in a Law Firm ALA National Educational Conference Nashville, TN May 18, 2015 Questions? Comments? Please take a moment now to evaluate this session. Your opinion matters! 101 Ronald L. Seigneur, CPA/ABV/CFF ASA CGMA Seigneur Gustafson LLP / www.cpavalue.com / 303.980.1111 51 LawFirmPracticeManagement Aquila, A., & Rice, C. (2007). Compensation as a strategic asset: The new paradigm. New York, New York: American Institute Of Certified Public Accountants. Broderick, M. (2011). The art of managing professional services: Insights from leaders of the world's top firms. Upper Saddle River, New Jersey: Maureen Broderick Publishing as Prentice Hall. Cain, G. (2002). Law partnership revisited. Chicago, Illinois: Senior Lawyers Division, American Bar Association. Cain, G. (1994). Turning points: New paths and second careers for lawyers. Chicago, Illinois: Senior Lawyers Division, American Bar Association. Foonberg, J. (1976). How to start and build a law practice. Chicago, Illinois: Law Student Division and the Section of Economics of Law Practice of the American Bar Association. Greene, A. (2005). The lawyer's guide to increasing revenue: Unlocking the profit potential in your firm. Chicago, Illinois: American Bar Association, Law Practice Management Section. Hams, B. (2012). Ownership thinking: How to end entitlement and create a culture of accountability, purpose, and profit. New York, New York: McGraw-Hill. Henning, J. (1986). Improving lawyer productivity: How to train, manage, and supervise your lawyers. Chicago, Illinois: LawLetters. Hillman, R. (1990). Law firm breakups: The law and ethics of grabbing and leaving. Boston, Massachusetts: Little, Brown and Company. Kaufman, G. (1999). The lawyer's guide to balancing life and work: Taking the stress out of success. Chicago, Illinois: Law Practice Management Section, American Bar Association. Maister, D. (1993). Managing the professional service firm. New York, New York: Free Press Paperbacks. Maister, D. (2001). Practice what you preach!: What managers must do to create a high achievement culture. New York, New York: Free Press. Manch, S., & Shannon, M. (2009). Maximizing law firm profitability: Hiring, training and developing productive lawyers (2nd ed.). New York, New York: Law Journal Press. McKenna, P., & Maister, D. (2002). First among equals: How to manage a group of professionals. New York, New York: Free Press. Mendlowitz, E. (2014). 101 questions and answers for managing an accounting practice. East Hampton, New York: CPA Trendlines. Selected resources bibliography Page 1 Prepared by: Seigneur Gustafson LLP www.cpavalue.com 303.980.1111 LawFirmPracticeManagement Poll, E. (1994). Attorney and law firm guide to the business of law: Planning and operating for survival and growth. Chicago, Illinois: General Practice, Solo, and Small Firm Section, American Bar Association. Poll, E. (2006). More Secrets of the business of law: Ways to be more effective, efficient and profitable. Venice, California: LawBiz Management Company. Reeb, W. (2010). Securing the future: Succession planning basics. New York, New York: American Institute of Certified Public Accountants. Stinnett, C. (2007). The extraordinary law firm: Making your firm a great place to work. Foundation of the Association of Legal Administrators. Various. (2002). Inside the minds--leading lawyers: The art & science of being a successful lawyer. Boston, Massachusetts: Aspatore. Wesemann, H. (2004). The first great myth of legal management is that it exists: Tough issues for law firm managing partners and administrators. Place of publication not identified: Author House. Wren, H., & Glascock, B. (1998). The of counsel agreement: A guide for law firm and practitioner (2nd ed.). Chicago, Illinois: Senior Lawyers Division, American Bar Association. Yegge, R. (2004). Principles of law office management. Denver, Colorado: Bradford Publishing Company. Selected resources bibliography Page 2 Prepared by: Seigneur Gustafson LLP www.cpavalue.com 303.980.1111 THE NEWSLETTER FOR LEGAL OFFICE ADMINISTRATORS LAW OFFICE MANAGER LAW OFFICE A D M I N I S T R AT O R LAW OFFICE MANAGER www.lawofficemgr.com Catherine Jones Editor/Online Content Manager [email protected] Barbara Manning Grimm Managing Editor [email protected] Susan Crawford Founding Editor Kelly Briganti Contributing Editor Paula Santonocito Contributing Editor Glenn Demby Contributing Editor Nan Cogbill Editorial Assistant Michael Sherman Director of Marketing Jim Pearmain General Manager EDITORIAL ADVISORY BOARD Excerpt from Volume XXIX / Number 3 March 2015 WORKING WITH LAWYERS Succession Planning: Turning the dream of retirement into an action plan Many of us daydream of how we’ll spend our retirement years; it’s the dream we’ve chased all of our careers. However, when faced with the reality of this life-changing phase of life, retirement suddenly switches from a dream to a touchy subject—and it’s a subject every law office administrator must address and properly plan for, because at some point in the life of your firm, a partner is going to retire and you need to ensure that their departure doesn’t adversely affect your clients, your employees, and your bank account. Not concerned? Well, consider this: How many of your firm’s partners would you guess are nearing the age of retirement or are contemplating retirement? Now roughly estimate their total client revenues. Are you prepared for the upheaval? Betsi Roach Executive Director Legal Marketing Association Chicago, IL Why think about it now? According to valuation expert Ronald L. Seigneur, MBA CPA of Seigneur Gustafson LLP, based in Lakewood, CO, the topic of retirement dropped off noticeably during the great recession. Now that the economy is recovering, more people are starting to reconsider how they’re going to pull it off. What’s interesting is that while people are thinking about retirement, very few are actually talking about it.“Many professional service firms have been doing a slow dance with the topic of retirement,” says Seigneur, “and nobody wants to deal with it. For those contemplating retirement, it’s a huge life change issue. One phase of your life is ending and it’s tough to deal with it. At the same time, the younger people in these firms are watching closely for what it all means to them.” Ronald L. Seigneur CPA/ABV/CFF, ASA, CVA, CGMA Seigneur Gustafson, LLP Denver, CO But it must be dealt with. You need to take steps now to ensure that, when the topic of retirement does come up, the retiring partner doesn’t just leave when it’s right for him/her and on his/her terms only.“ Law Office Manager (ISSN 1071-7242) is published monthly by Plain Language Media, LLC, 15 Shaw Street, New London, CT, 06320. Subscription rate: $297/year; back issues are available at $10 each. Periodicals postage paid at New London, CT 06320. Postmaster: Send address changes to Law Office Manager, P.O. Box 509, New London, CT 06320. Opinions expressed are not necessarily those of Law Office Manager. Mention of products and services does not constitute endorsement. Advice given is general, and readers should consult professional counsel for specific legal, ethical, or clinical questions. Law Office Manager is a 2015 copyright of Plain Language Media, LLC. All rights reserved. Distribution, translation, or reproduction in any form is forbidden without written permission. Law Office Manager is a trademark of Plain Language Media, LLC Given the massive transfer of management and leadership that will occur when senior lawyers begin to retire, together with the shortage of workers many are predicting in the years ahead,” says Seigneur, “law firms should consider it a call to action to be proactive in addressing the succession planning needs within your enterprise. A properly articulated and implemented succession plan can serve to strengthen your firm’s core values and increase the value of the practice itself.” Mark E. Estes Law Library Director Alameda County Law Library Oakland, CA Steve M. Cohen Ed.D., CMC President, Labor Management Advisory Group Lee’s Summit, MO David C. Fortosis Senior Vice-President Consulting Aon Hewitt Chicago, IL LAW OFFICE MANAGER / March 2015 / lawofficemgr.com Page 1 To properly prepare for the exit of a partner, a firm needs to consider: • • • • Transition of client responsibilities Transition of client relationships Replacement of intellectual capital, skills and expertise Replacement of leadership How to start the conversation Many people don’t want to have the discussion; many haven’t even articulated what they want from retirement. But if you have a small practice of, say, 5 to 15 owners, you need to talk about who is going first and what will follow after that. If you have an aging law firm and there’s Years to retirement been no discussion yet about retirement or exiting the firm, Seigneur recommends 1 2 3 4 5 6 7 8 9 10 this quick way to get everyone to visualize Lawyer A what’s going to happen and how it will Lawyer B affect the firm: Create a grid, placing each lawyer’s name for those that are 50 and Lawyer C older down the left side, then create and number columns across the top from 1 to 10. Next, complete the grid by asking each lawyer how many more years they expect to practice before retiring and mark that column opposite their name accordingly. As the grid is filled, a picture will emerge of what the firm will be facing over the next 10 years. And now you’re ready to start discussing what resources you’ll need to ensure continuity of the firm. You’ll also want to review your buy-sell agreements. “The firm’s ownership agreement that contains the operative buy-sell language provides the initial roadmap necessary to optimize the continuation of the practice upon a triggering event, such as death, disability, retirement, departure for competitive practice, and involuntary termination,” says Seigneur. “And align this assessment with the expectations of those who will be impacted by the terms of it to identify any divergent views early on. Just pulling this agreement out, dusting it off and reviewing what will happen with a triggering event can be quite instructive in many firms that have not had to deal recently with retirement or other ownership departures.” Identifying the big gaps in expectations is essential. For example, what is the current generation willing to pay for the benefit of acquiring a practice? It might be completely different from what you expect. It’s important to reconcile the expectations between those who are retiring and those who are succeeding. “The key,” says Seigneur, “is to pick a pathway that is best suited for your firm’s specific situation.” When picking your pathway, be mindful that the participants in this conversation may have vast differences in perspectives and objectives. The retirees’ perspective The first thing to clarify is what type of retirement those who are exiting are looking for (if they even know themselves). Many people at retirement age are finding that they are either not willing or not able to simply stop working. “We’re receiving a lot of calls from partners inquiring on how to monetize their ownership interest, but with a desire to continue to work, even if at a reduced schedule and with less of the trappings that come with being an equity owner of the enterprise.” says Seigneur. “Instead of ‘I’m retiring; I’m outta here,’ many lawyers now either want or need to continue to work. But many small and mid-sized firms don’t have sufficient funded plans to exit on terms that retiring lawyer’s desire.” Retiring or exiting lawyers are also finding that it’s a buyers’ market. “Those looking to exit are learning the hard way that members of the up-and-coming generation are often not willing to pay the price, in terms of both dollars and commitment, which prior partners had received LAW OFFICE MANAGER / March 2015 / lawofficemgr.com Page 2 upon their exit from productive practice,” warns Seigneur. “And legacy firms are now coming to the next cycle, getting ready to transfer to a third generation. The lawyers who bought out previous generations had to pay a substantial compensation for the practice, and they’re expecting a similar buy-out. But things have changed dramatically. Now it’s ‘easy in, easy out.’ In most instances, lawyers are not being charged as much to buy into a firm and are likewise not being paid out more than their hard capital when they leave. Often it is just a matter of having a little skin in the game, getting paid fairly while fully engaged and productive, coupled with a lower expectation upon exit.” The successors’ perspective The younger lawyers will want to understand how the financial obligations brought on by the retiring partners will affect them and how responsibility will transfer to these younger lawyers. “These younger practitioners view the economic side of succession planning as something where they are only willing to pay for the incremental opportunity to do more appealing work, work for better or more prestigious clients, and to bill at higher rates, all in relation to their current standing within the firm, or as compared to their next best alternative in the marketplace that can be realized by simply moving to another firm,” says Seigneur. Don’t assume, though, that they even want that responsibility. How to improve the value of your practice “Value Drivers are factors that affect the actual and perceived value of a practice,” says Seigneur. “Potential investors, whether internal or external, look for performance in the two areas—universal value drivers and industry-specific value drivers.” Universal value drivers include increased cash flow, enhanced operating systems that improve sustainability of cash flows, improved technology platforms and facilities, reduced or restricted debt, documented sustainability of earnings, implementation of strategies to grow and sustain the inflow of clients and client service opportunities, and insuring for a competent administrative/ management team. Industry-specific value drivers include stability and outlook for growth in the areas emphasized within the practice, technical expertise, diversity of clients and services provided, and employee performance and morale. Focusing on tactics to improve and enhance the value drivers for your firm, can pay “The baby boomer generation now exiting the workplace was generally a group who lived to work,” says Seigneur. “However, those now entering the labor market tend to often hold the converse view in that they work to live. They want to be paid a decent wage and go home at the end of the average day leaving their work behind. In other words, the younger generations, generally speaking, are more inclined to disengage from their work, as compared to the baby boomer generation.” Take, for example, founding partner “Joe” who, after 30 years in a firm, had been counting on his two younger associates to take over when he retired. One associate was his son, Kevin; the other, Sue, a lawyer he’d been mentoring. When Joe approached Seigneur for help planning his exit from the business, Seigneur had to be the bearer of the bad—and surprising—news: Sue and Kevin didn’t want to buy the business. The clients’ perspective “Rainmaking is king in our profession, too, as it is in law firms,” says Seigneur. “Maintaining relationships is very important, especially in today’s ever challenging and competitive environment where no one should take their long-standing client relationships for granted.” Larger law firms are more institutionalized. They have robust succession plans, and most of their clientele are institutional clients. While there are rainmakers in BigLaw, the clients themselves hire firms, not individual lawyers. But in smaller firms, there are different considerations. It’s important to consider your clients’ concerns. Do they have a preference as to who succeeds their lawyer? Are they themselves going through a transition process? LAW OFFICE MANAGER / March 2015 / lawofficemgr.com Page 3 Remember that it is not only your partners who are considering retirement; many of your clients might also be planning their own exits from the workforce. Assessing the value of your practice Whether the retiring lawyer can expect to get value for the practice depends on the practice. “It’s the transferability of attractive, recurring work opportunities that drives the potential for value to the exiting practitioner,” says Seigneur. “For example, a law practice focusing on wills, probate, and estate planning will have a much better chance in transitioning a client base to one or more successors, versus a complex litigator that is hired routinely for his or her reputation in trying complex litigation matters.” In the latter circumstance, you want to consider branding tactics. “Often it becomes an issue of identifying what the brand is that clients and referral sources look to in making their purchase decisions and then developing a strategy to transfer that brand identity to either one or more other successor practitioners or to a firm itself as the surviving institution,” Seigneur says. To assess the value of your practice, Seigneur recommends that you look at: • the scope and nature of services offered, • the quality of the clientele and the likelihood of being able to align them with new service providers, • the quality of the personnel and facilities, if any, to be transferred, and • the overall profitability of the practice. Pay attention to branding “The concept of branding is critical to focus on early in the succession planning process. Many professional practitioners believe the only significant value associated with their practice resides in their professional goodwill and that this is not readily transferable,” says Seigneur. “However, a long-term commitment to putting the proper people in place and in transitioning the required client and related work relationships, most any type of law practice can benefit from this with the payoff being more recurring work opportunities for the practitioners interested in succeeding to the practice of an exiting individual.” Implementing the plan Now you need to build a practice transition framework, the core element of which will be a commitment to create a pathway to leadership positions for the next generation of lawyers in your firm. “You need to treat succession planning as an activity that can be incorporated into the firm’s everyday activities,” says Seigneur. For example, ongoing activities would include: • • • • Coordinating and implementing training and mentoring Evaluating compensation practices Identifying and elevating new leaders and rainmakers Developing a structured client transition processes This is particularly important if a key element of your firm’s success is in the branding you have done as an institution. It becomes even more critical it the key brand clients look to is embedded in certain individuals who are reaching retirement age. Seigneur points to his own succession planning as an example. “Our income partner is my primary NextGen and someone who has all the technical skills and capabilities to sit in my chair,” he says. “The primary gap LAW OFFICE MANAGER / March 2015 / lawofficemgr.com Page 4 is in her building her own brand by being more visible within the niches we serve and in her experience as a testifying expert.” To address this, Seigneur has consciously made it a continuing practice of his to develop her brand, as well as help her establish relationships with the clients. Retirement by the Numbers • • • • • • 700 retirees = 27,000 years of experience 55 or older = 1/3 of the practicing partners in the Am Law 200 Early retirement for lawyers occurs between 55 and 62 65 = age of normal retirement By 2018 youngest baby boomers will be in their mid-50s By 2018 oldest baby boomers will be in their early 70s “Most of my best clients know they can always count on her to get them rolling on whatever their needs are when I am out or unavailable. We have invested significant time in meeting with key clients and referral sources together, when only one of us could easily handle the specific need at hand.” One particular tactic that Seigneur recommends is to have the NextGen actively contact clients whenever a senior lawyer would have otherwise needed to contact them for a valid reason, indicating that they are filling in for the senior lawyer and wanting to address the issue right away so the firm can continue to give the client prompt, responsive service. Seigneur adds, “This tactic alone offers a great way to position the client to know and trust the NextGen as someone who is trusted by the senior lawyer sufficiently for them to have confidence in prospectively.” Look for suitable ways to help the succeeding lawyers build their brand, confidence, and abilities, such as authoring articles and making presentations to build their reputations as thought leaders. Conclusion However you choose to approach the topic, do it now. “For law firms with an aging ownership,” says Seigneur, “I would encourage you to do what is necessary to get your elephants up on the table and deal with the realities of your particular situation. Consider using a qualified facilitator to have the difficult conversations that are often the key obstacle to moving this process along.” Ron Seigneur is a recognized leader, educator and innovator in the valuation field. He lectures frequently on valuation, litigation, and financial analysis issues to other valuation professionals and attorneys. Ron is also nationally recognized for his consulting expertise with law firms and attorneys, subsequent to a 7 year stint as a legal administrator and Chief Financial Officer for a 50-attorney Denver law firm. He can be reached at [email protected] or 877-775-2676. LAW OFFICE MANAGER (Make checks payable to: Plain Language Media) Get 12 Monthly Issues PLUS Your Valuable Special Report 10 Policies Every Law Office Needs Today, For Just $297 + $19.95 S/H payment enclosed please bill me name: _____________________________________ title: ______________________________________ company: __________________________________ address: ___________________________________ city: _________________ state: ________ zip: _____ phone: ____________________________________ by credit card: Visa Mastercard AMEX name on card: ______________________________ card#: ____________________________________ billing address: _____________________________ email: _____________________________________ (email address required for receipt and special report) city: _____________ state: _________ zip: _______ LAW OFFICE MANAGER PO Box 509, New London, CT 06320 Phone: 888-729-2315 • Fax: 855-649-1623 • Web: lawofficemgr.com LAW OFFICE MANAGER / March 2015 / lawofficemgr.com Page 5