EDAMS Conceptual Design Slides

Transcription

Association for Water Technology
and Sanitary Engineering
Institutional Strengthening of
Water Utilities
through AM programmes
Presenter: Dr P. Kolovopoulos (Hydro-Comp Enterprises)
Hydro-Comp
Enterprises
© Copyright Hydro-Comp Enterprises 2013
Institutional Strengthening
for Effective Utility Management
Agenda
Understanding the problem
Methodology
Example Implementation - BVK
Results Achieved
Summary & Benefits
Hydro-Comp
Enterprises
Agenda
Hydro-Comp
Enterprises
Utility Management & AM Programmes
(1) Holistic Approach
Planning
Strategy
Effective Utility
Management
Consulting
Works
Hydro-Comp
Enterprises
People &
Processes
Information
Technology
Performance Improvement
(2) Results Driven
Step 1
Time
1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
Performance
Assessment
Current Condition
Hydro-Comp
Enterprises
Step 3
Step 2
Desired Condition
Roadmap
Management
Assistance
Performance Improvement
(2) Results Driven
Step 1
Time
1
2
3
4
5
6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
Performance
Assessment
Current Condition
Desired Condition
Roadmap
Hydro-Comp
Enterprises
(3) Cost efficient Approach
Manage
& Control
Demand
Model
Management
Systems
Net saving
€
Consulting
€
Consulting
Network
Hydro-Comp
Enterprises
IT
IT
Fix &
Maintain
Data
Rehabilitation
Leakage
Detection
Leakage
Detection
Rehabilitation
Detect NonVisible Leaks
Fix Leaks
Leakage Detection Approach
Institutional Strengthening in BVK
Agenda
Methodology
Hydro-Comp
Enterprises
Roadmap to Efficiency
Deliverables
Commercial
Improvement
Program
2
Effect on Utility Performance
€4,000,000
1
3
Yearly Revenues/Costs
4
35.0%
30.0%
€3,500,000
25.0%
€3,000,000
20.0%
€2,500,000
15.0%
€2,000,000
10.0%
€1,500,000
5.0%
Profitability
Institutional
Framework
0.0%
€1,000,000
-5.0%
€500,000
-10.0%
€0
-15.0%
0
4
8
12
16
20
24
28
32
36
Months
Revenue
Operating Cost
Profit %
Commercial
Rehabilitation
Hydro-Comp
Enterprises
Deliverables
Commercial
Improvement
Program
2
€4,000,000
1
3
Network
Improvement
Program
4
35.0%
30.0%
€3,500,000
25.0%
€3,000,000
20.0%
€2,500,000
15.0%
€2,000,000
10.0%
€1,500,000
5.0%
Profitability
Institutional
Framework
0.0%
€1,000,000
-5.0%
€500,000
-10.0%
€0
-15.0%
0
4
8
12
16
20
24
28
32
36
Months
Revenue
Operating Cost
Profit %
Commercial
Rehabilitation
Network
Rehabilitation
Hydro-Comp
Enterprises
Commercial Management
Commercial Data Analysis &
Rehabilitation
Authorised Consumption
IWA Classification
Extended EDAMS Classification
Paying
Billed metered consumption
Billed Authorised
Consumption
Billed unmetered consumption
Unbilled metered consumption
Unbilled Authorised
Consumption
Unbilled unmetered consumption
Unauthorised consumption
Apparent Losses
Water Losses
Customer metering inaccuracies
Leakage on pipes
Real Losses
Hydro-Comp
Enterprises
Leakage/overflows at tanks
Leakage on service connections
Consumption; large consumers
Consumption; wastage; internal
Non-paying
large consumers
Paying
large consumers
Non-paying
large consumers
Goverment, public taps, etc
Goverment, public taps, etc
Fire fighting & testing
Illegal connect
Unregistered connect Consumption; wastage; internal
Meter inaccuracies
Meter
Broken meters
problems
Slow meters
Oversized Meters
Incorrect readings
Meter
reading
Incomplete reading
problems
Unidentified connections
Bad zoning & high pressures
Badly corroded pipes
Visible bursts
Major non-visible leaks
Minor leaks
leakage;
leakage;
leakage;
leakage
leakage
Network Management
Life Cycle Management of Assets
Objective:
The effective operation and maintenance of Utility’s network
assets
Asset
Management
Strategy
Asset
Renewal
Strategy
Asset
Condition
Monitoring
Life Cycle
Asset
Management
System
Management
of Assets
Asset
Valuation
Asset
Validation
Hydro-Comp
Enterprises
Asset
Maintenance
System
Asset
Acquisition &
Evaluation
Deliverables
2
Demand
Management
Program
€4,000,000
4
3
1
35.0%
30.0%
€3,500,000
Network
Improvement
Program
25.0%
€3,000,000
20.0%
€2,500,000
15.0%
€2,000,000
10.0%
€1,500,000
5.0%
Profitability
Commercial
Improvement
Program
Institutional
Framework
0.0%
€1,000,000
-5.0%
€500,000
-10.0%
€0
-15.0%
0
4
8
12
16
20
24
28
32
36
Months
Revenue
Operating Cost
Profit %
Commercial
Rehabilitation
Network
Rehabilitation
Network
Optimisation
Hydro-Comp
Enterprises
Leakage
Management
Agenda
Methodology
Example Implementation > BVK
Commercial Data Analysis & Rehabilitation
Network Asset Management Strengthening
Hydro-Comp
Enterprises
Commercial Data Analysis &
Rehabilitation
Methodology
Belgrade
Billing system
Commercial
Data
Hydro-Comp
Enterprises
Commercial Data
Analysis
Billing Data
Evaluation
High Consumers Analysis
Number of High Consumers
Billing Group: Households billed by BVK (DDN)
120
0.5%
0.5%
0.5%
98
60
40
20
1 0.0%
0
> 100 kl/day
0.3%
200
75-99
kl/day
193
0.2%
25
150
0.1%
8
119
74
71
40-49
kl/day
30-39
kl/day
1.4%
0.1%
Hydro-Comp
Enterprises
8.0%
6.0%
4.0%
20-29
kl/day
10-19
kl/day
2.0%
1.7%
1.0%
1.4%
2
0
75-99
kl/day
10.0%
0.0%
0.8%
> 100
kl/day
12.0%
0.1%
5 0.0%
100
50-75
kl/day50
0.2%
0.1%
122
0.1%
8
7
245
0.3% 0.3%
11.7%
250
Number of Consumers
Number of Consumers
0.4%
80
14.0%
50-75
kl/day
40-49
kl/day
% contribution to consumption
0.4%
300
% contribution to consumption
Number of High Consumers -Billing Group: Industry (SPP)
100
30-39
kl/day
20-29
kl/day
0.0% 0.0%
10-19
kl/day
Meter Analysis
Meter Age distribution
35,000
30,000
25,000
4,500.0
18000
4,090.2
0
14,000
12,000
10,000
8,000
14000
15,666
12000
3,000.0
2,490
2,000
8000
6000
4018
0
0
171
5
368
200
150
11
2,500.0
2,000.0
1,500.0
1,000.0
1,000
500.0
712 732 699 724 643 681 736
106.8 73.0 34.6 25.7 12.0 49.4
7.2 3.4 0.10.0
523 500
12 >12
11
10
9
8
7
6
5
614
4
3
2
1
141
5,566
327.4
782
2,817
100
1,500
1,373
4000
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 152820
16 951.3
17 18 6,278
1937
620.1
6,000
Age
2000
723 865
2,000
2,500
10000
4,000
3,500.0
3,000
no of oversized meters
Number of Stuck Meters
18,000
16,000
5,000
4,000.0
16000
Oversized
Meters Analysis
15,000
10,000
16170
Avg Consumption of stuck
meters
20,000
Metered Consumption
(m3/day)
Number of meters
Stuck Meters (Readings with zero consumption)
ption
Num ber of readings w ith zero consum
0
80
50
40
30
Meter size
Hydro-Comp
Enterprises
Commercial Losses - Recommendations
Hydro-Comp
Enterprises
Agenda
Methodology
Example Implementation >BVK
Institutional
Framework
1
Hydro-Comp
Enterprises
Commercial
Improvement
Program
2
4
3
Network
Improvement
Program
Main Objectives
Sustainability of a reliable network asset register
Provision of both operational and management reports
Output to be used in:
conservation planning (with main objective of reducing unaccounted for water
infrastructure planning (by performing network optimisation &
rehabilitation planning)
Hydro-Comp
Enterprises
Implementation of Integrated Information
systems
GIS
Network Asset
Management
Network
Data
Demand
Management
Hydro-Comp
Enterprises
Operations &
Maintenance
Commercial
Data
Network Asset Management
Strengthening
Methodology
Import Belgrade
Asset Register
Link to SCADA
Import
Meter Rdgs
Implement
EDAMS Network Asset
Management
Import
Financial Data
Network Asset
Management
Link to
Call Centre
Import
Maintenance
data
Implement
EDAMS Operations &
Maintenance
Implement
EDAMS Demand
Management
Operations &
Maintenance
Import
Commercial db
(conn, meters)
Demand
Management
Integrated
Life Cycle Management of Assets
& Demand Management
Hydro-Comp
Enterprises
Agenda
Methodology
Example Implementation
Results Achieved
Building of the Network Asset Registries
Business Processes Redefinition
Computerisation of Maintenance function
Data Integration
Hydro-Comp
Enterprises
Zoning / Demand Management
Network Asset Management program
Results Achieved
Building of the Network Asset Registry
Belgrade - Data Collection -Progress
120
100
% Completed
80
60
40
20
Hydro-Comp
Enterprises
Data Organisation
07
20
07
30
/1
1/
20
07
16
/1
1/
20
07
02
/1
1/
20
07
19
05
/1
0/
20
07
Data Validation
/1
0/
20
07
21
/0
9/
20
07
/0
9/
20
07
/0
8/
17
03
/0
8/
20
07
7
00
7
20
/7
/2
00
7
29
/6
/2
00
07
/6
/2
20
Field Survey
15
07
31
/0
5/
20
07
05
/0
8/
20
07
/0
4/
20
13
/0
3/
16
16
/0
2/
20
07
0
Data Capture
Results Achieved
Building of the Network Asset Registry
Hydro-Comp
Enterprises
Results Achieved
Business Processes
Strengthening of Assets/GIS Departments
Re-organisation of the GIS Department in terms of business
processes, job descriptions, roles and procedures
Data sharing and data services rendered to departments
Hydro-Comp
Enterprises
Item
1
2
3
4
5
6
7
8
description
Data Quality Assurance Standards
Data Quality Assurance Methodology
GIS Data Capture guidelines for networks
Network Data Evaluation & Validation Methodology
Support Methodology, Procedures and forms
Management reporting Procedures
Lifecycle management of Utility Assets Methodology
Network Asset Management procedures
Results Achieved
Business Processes
Updating of the Assets Register
The newly established Updating Unit in BVK has assumed
responsibility and updates regularly the networks
Personnel was assigned and trained.
The Unit is actively capturing the backlog of as build drawings
Hydro-Comp
Enterprises
Results Achieved
Business Processes
Updating of the Assets Register
Procedures were developed for updating of the networks.
Hydro-Comp
Enterprises
Results Achieved
Business Processes
Publishing of the Asset Registry
Hydro-Comp
Enterprises
Results Achieved
Computerisation of Maintenance Sector
Hydro-Comp
Enterprises
Results Achieved
Critical business processes were reviewed.
Job Card Procedure
Call Center
operator
Command Center
Section (on line)
Section (off line)
Receives complaint
from Command
Center by fax or
call.
?
No
Record call
(In existing
system)
Evaluate and assign
to appropriate
Section/District.
Is District online?
1
Yes
Dispatcher
assigns problem
to the District
Is Compl.no >
250,000?
No
Yes
Yes
No
Is Section on
line?
Technical Services
Dispatcher assigns
problem to the
Districts, prints Job
Card and fax it to the
off-line Districts for
execution.
Districts
execute field
work
Dispatcher assigns
problem to the
Districts, completes
manually Job Card
form and fax it to the
Districts for execution.
District Head
updates
system on
line
TS reviews from EDAMS
O&M all completed job
cards. Where needed,
request handwriting copy
from section and correct
any details
District
execute field
work
Process problem as
before for ALL
Sections
District
execute field
work
District Head or any
assigned person in
each District visits
Section main
building and updates
system once a week
BVK System is
automatically
updated with
intermediate
stages of problem
Change
Status to
6
Hydro-Comp
Enterprises
District Head or any
assigned person in
each District visits
Section main
building and updates
system once a week
Call Command Center
to change status of
problem to 6. Details of
problem will be updated
when EDAMS will be
updated
Call Command Center
to change status of
problem to 6. Details of
problem will be updated
when EDAMS will be
updated
Results Achieved
New job cards, forms and
reports were designed.
The Sector was reorganised to provide inhouse 1st level support
Extensive Classroom
and hands on training
was delivered.
Hydro-Comp
Enterprises
Network Asset Management program-Results Achieved
Management Reporting
Hydro-Comp
Enterprises
Results Achieved
Data Integration
On-line interface between Call Center and EDAMS O&M.
Hydro-Comp
Enterprises
Results Achieved
Data Integration
Automatic
Links to
telemetry
SCADA
Integration to
Metering
Department
Hydro-Comp
Enterprises
Results Achieved
Zoning – Head Zoning
Hydro-Comp
Enterprises
Results Achieved
Head Zoning – Static Head Analysis
Hydro-Comp
Enterprises
Results Achieved
Zoning – DMA Zones
Hydro-Comp
Enterprises
Demand Management
DMA Auditing
Hydro-Comp
Enterprises
BVK Management Reporting
Key Performance Areas
Non-Revenue Water (Belgrade)
NRW (%)
45.0%
40.0%
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
Non-Revenue
Water breakdown
42.2%
Performance Indicators
34.2%
Main Indicators
Number of billed private connections
Total number of connections:
30.8%
System Input (Production)
Billed Volume of water
Un-accounted for Water
Average Daily Real Losses
Debt recovery
Non-Revenue Water (% of System Input):
Un-accounted for Water (% of System Input):
Infrastructure Leakage Index (ILI):
Real Losses
Average Daily Real Losses when system is pressurised
2005
2006
2007
Technical Indicator for Real Losses (TIRL) - (when pressurised)
Density of Connections (billed private connections)
Real Losses as % of System Input
Real Losses per length of main
Calculation of (UARL)- (per connection when system pressurised)
Unavoidable Annual Real Losses (UARL) - On Mains
2.0%
Unavoidable Annual Real Losses
(UARL) - On Connection pipes
8.9%
Unavoidable Annual Real Losses (UARL) - On Connections
Unavoidable Annual Real Losses (UARL) - Total 20.9%
Real Losses (leakage)
unit
Current
no
no.
182,284
464,671
Ml/year
Ml/year
Ml/year
Ml/year
%
%
%
201,139
141,081
60,058
42,067
97.1%
31.9%
29.9%
7.3
Ml/day
l/day/conn
conn/km
%
kl/day/km
115.25
248.03
65.05
20.9%
41.13
l/day/conn
l/day/conn
l/day/conn
l/day/conn
Ml/year
6.92
6.88
20.00
33.79
2,248
>=1
30 - 200
factor
18
25
0.8
Apparent Losses (commercial losses)
Hydro-Comp
Enterprises
Payment Losses (Non-payment)
Agenda
Methodology
BVK – Project Implementation
Results Achieved
Summary & Benefits
Hydro-Comp
Enterprises
Summary
The transformation of the Technical Services included :
Hydro-Comp
Enterprises
–
IT solutions: The implementation of IT systems ( Network Asset
Management, Maintenance Management).
–
Building up of a network asset management model, essential for
establishing an accurate network database and managing
investment programs
–
Data Quality: The improvement of data quality for both commercial
and network data.
–
Institutional Strengthening activities with emphasis on Problem
Analysis, Priorities for Change, Business Processes, Training and
Action Plans formulation & implementation. It builds up capacity in
the Technical department.
Benefits
An institutional strengthening project that empowers the
Technical Departments has considerable impact in
increasing Utility revenues, reducing operational
expenditure and reducing capital expenditure for future
expansion
Enforces “best-practice” business practices
Provides a platform for Managing and Operating the Technical
department
Provides a platform for proper Lifecycle Management of Utility
Assets
Provides proper Management Reporting
Hydro-Comp
Enterprises
Assists in improving Data Quality through evaluation and help
in the validation of both commercial and network data.
Questions &
Discussion
Hydro-Comp
Enterprises

EDAMS Conceptual Design Slides

Transcription

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