welcome to wyldfyre
Transcription
welcome to wyldfyre
Welcome to WyldFyre WELCOME TO WYLDFYRE Welcome to the wonderful world of WyldFyre Listings 7. This program is the most advanced yet user-friendly software available today for the access of information from the different MLS service providers. Let the bright colorful graphics and smart intuitive screens guide you through WyldFyre Listings. And, once you have the information, you can customize it to reflect the way you conduct your real estate business. WyldFyre Listings is the “window” to the MLS’s, and the pathway to their success! This manual is designed to guide you through all aspects of the program, from the beginning to the most advanced functions. All of the functions explained in this manual are the same for all MLS’s, however some of the items are dependent upon the MLS, such as the names of the search categories, the number of reports available and the amount of multiple photos available. These differences are noted throughout the manual. Page 1 TABLE OF CONTENTS WELCOME WYLDFYRE ............................................................................................. 1 CHAPTER 1 – GETTING STARTED ........................................................................... 2 Opening WyldFyre Listings................................................................................ 2 Main Window ..................................................................................................... 2 Tool Bars ........................................................................................................... 3 Quick Access Toolbar........................................................................................ 4 Moving Toolbars ................................................................................................ 4 Removing Toolbars ........................................................................................... 5 Menu Bar ........................................................................................................... 6 Status Bar.......................................................................................................... 6 CHAPTER 2 – SETTING UP YOUR SOFTWARE....................................................... 7 Setting User Preferences .................................................................................. 7 Options Tab ....................................................................................................... 7 Password........................................................................................................... 9 Advanced .......................................................................................................... 10 Primary Agent.................................................................................................... 11 Brokerage .......................................................................................................... 12 Secondary Agent ............................................................................................... 13 Tools Setup ....................................................................................................... 13 Accessing the Tools .......................................................................................... 15 CHAPTER 3 – THE SEARCH WINDOW ..................................................................... 16 Quick vs. Complete Search ............................................................................... 17 Search Type ...................................................................................................... 17 Criteria Categories Box ..................................................................................... 17 Data Entry Area ................................................................................................. 18 Search Criteria Summary Box ........................................................................... 18 Buttons in the Search Window........................................................................... 19 Moving Criteria Categories ................................................................................ 20 Moving Data Categories .................................................................................... 21 CHAPTER 4 – BASIC SEARCH.................................................................................. 22 Entering Search Criteria .................................................................................... 22 Submitting Your Search..................................................................................... 23 Downloading Properties .................................................................................... 24 CHAPTER 5 – SAVING, RECALLING & DELETING SEARCH CRITERIA................ 25 Saving your Search Criteria............................................................................... 26 Recalling your Search Criteria ........................................................................... 27 Deleting your Search Criteria ............................................................................ 28 CHAPTER 6 – SAVING, OPENING AND DELETING SEARCH RESULTS ............... 29 Saving Search Results ...................................................................................... 29 Opening Saved Search Results......................................................................... 30 Deleting Saved Search Results ......................................................................... 30 CHAPTER 7 – CLIENT UPDATE ................................................................................ 32 Step 1 – Save the Search Criteria ..................................................................... 32 Step 2 – Save the Search Results..................................................................... 32 Step 3 – Performing the Update ........................................................................ 32 Step 4 – Saving the New Results ...................................................................... 34 CHAPTER 8 - THE PROPERTY LISTING TABLE ...................................................... 35 Marking/Unmarking Properties .......................................................................... 36 Methods to Marking Properties.......................................................................... 36 Marking All Properties ....................................................................................... 36 Scrolling Through Different Properties............................................................... 37 Cutting/Deleting Properties................................................................................ 37 Moving Properties.............................................................................................. 38 Changing the Visible Columns........................................................................... 39 Removing/Adding Columns from the Property Listing Table ............................. 40 Changing the Name of Column Headings ......................................................... 41 Reordering Columns.......................................................................................... 42 Resizing Columns.............................................................................................. 43 Viewing Update Information .............................................................................. 44 Viewing Statistics............................................................................................... 45 Viewing Pictures ................................................................................................ 46 Sorting Properties.............................................................................................. 47 Changing the Font ............................................................................................. 48 Saving Format as your Search Default.............................................................. 49 Restore Default Format ..................................................................................... 49 Saving, Recalling & Deleting Multiple Property Listing Table Formats .............. 50 Finding Text....................................................................................................... 52 View Search Criteria.......................................................................................... 53 Printing the Property Listing Table..................................................................... 54 Closing the Property Listing Table..................................................................... 55 CHAPTER 9 – DOWNLOADING PHOTOS ................................................................. 57 CHAPTER 10- REPORTS ........................................................................................... 59 Viewing Reports ................................................................................................ 59 Scrolling through Different Properties................................................................ 60 Viewing Multiple Photos on a Report................................................................. 60 Viewing a Larger Photo ..................................................................................... 60 Editing Reports .................................................................................................. 61 Printing a Report................................................................................................ 62 Changing the Report Options ............................................................................ 64 AutoPlay! Feature.............................................................................................. 65 Copying a Photo ................................................................................................ 66 Exporting a Photo .............................................................................................. 67 Closing a Report................................................................................................ 68 CHAPTER 11 – ADDITIONAL SEARCHES ................................................................ 69 Performing an Agent or Office Search............................................................... 69 Agent Search..................................................................................................... 69 Office Search..................................................................................................... 70 CHAPTER 12 – FINANCIALS ..................................................................................... 71 Editing Your Financial........................................................................................ 74 Financials Printout ............................................................................................. 75 Saving Financials .............................................................................................. 76 Closing a Financial ............................................................................................ 76 Opening a Saved Financial ............................................................................... 77 Deleting Financials ............................................................................................ 77 CHAPTER 13 – EMAILING REPORTS, PROPERTY LISTING TABLE & FINANCIAL 79 E-mailing Reports .............................................................................................. 79 E-mailing the Property Listing Table.................................................................. 82 E-mailing Financials .......................................................................................... 83 E-mailing at a Later Time .................................................................................. 84 Viewing Outbox ................................................................................................. 84 Viewing History.................................................................................................. 85 Resetting E-mail Options ................................................................................... 86 CHAPTER 14 – CONTACT DATABASE..................................................................... 87 Adding Contacts ................................................................................................ 87 Editing a Contact (General Information) ............................................................ 93 Editing Search Criteria and/or E-mail Options ................................................... 94 Adding Search Criteria for a Contact ................................................................. 97 Deleting a Contact ............................................................................................. 101 Associating Financial Files ................................................................................ 102 Viewing Associated Files ................................................................................... 103 Unassociating Files ........................................................................................... 104 Printing the Contact Database........................................................................... 105 Exporting the Contact Database........................................................................ 106 Importing the Contact Database ........................................................................ 107 Opening Associated Files for a Contact ............................................................ 107 CHAPTER 15 – TIMED DOWNLOAD ......................................................................... 109 Setting up a Timed Download............................................................................ 109 Successful Timed Download ............................................................................. 113 Submitting a Search after a Timed Download is Performed .............................. 114 CHAPTER 16 – AUTOMATIC CLIENT UPDATE ........................................................ 115 Setting up an Automatic Client Update.............................................................. 115 Successful Automatic Client Updates................................................................ 117 Viewing Client Update Results .......................................................................... 118 Printing Client Update Results........................................................................... 118 CHAPTER 17 – HOW TO MAINTAIN YOUR LOCAL DATABASE ............................ 119 CHAPTER 18 – FILE STRUCTURE ............................................................................ 120 Subdirectories.................................................................................................... 121 Chapter 1 – Getting Started CHAPTER 1 – GETTING STARTED WyldFyre Listings 7 automatically installs to the C:\WyldFyre directory (unless you specified otherwise during the installation. Opening WyldFyre Listings To open WyldFyre Listings, click on Start > Programs > WyldFyre > WyldFyre 7 > WyldFyre 7 or you can double click on the WyldFyre Listings icon on your desktop. When you first open Listings, you will be prompted to enter Primary Agent and Brokerage Information (see Primary Agent and Brokerage on pages 11 and 12 to help you fill in this information). Main Window The Main window consists of a Title Bar, Menu Bar, four Tool Bars and a Status Bar. The Tip of the Day window automatically opens with a different tip each day. Click the Close button to close the window. If you don’t want the Tip of the Day window to open in the future, then uncheck the Show Tips on StartUp box. Title Bar Menu Bar Tool Bar Quick Access Tool Bar Status Bar Page 2 Chapter 1 – Getting Started Tool Bars There are three tool bars across the top of your screen that provides you quick access to many functions of the program. Standard Toolbar The Standard Toolbar contains standard windows, connection and commonly used buttons. Record List Toolbar The Record List Toolbar contains buttons that are used while viewing the Property Listing Table. Detail Reports Toolbar The Detail Reports Toolbar contains buttons that are used while viewing the Property Detail Reports. Page 3 Chapter 1 – Getting Started Quick Access Toolbar The Quick Access toolbar provides quick access to all of the modules in the program. search opens the Search window. tdl opens the Timed Download and Automatic Client Update functions. addr. book opens the Contact Database. financials opens the Financial functions. rpt writer opens the Report Writer module. cmapro opens the Comparative Market Analysis module. buyerstour opens the Buyer’s Tour module. streetmaps opens the Street Maps module. Moving Toolbars All of the toolbars can be moved around on the window for your convenience. To move a toolbar follow the steps below. 1. Click on one of the vertical or horizontal move bars. The tool bar below shows three vertical move bars. 2. While pressing the left mouse button, drag the toolbar to your desired location. 3. Move the toolbar to the top, bottom or sides of the screen to dock (anchor) it. You can also leave it floating anywhere on your screen. Page 4 Chapter 1 – Getting Started Removing Toolbars You have the option to remove any of the toolbars from your screen by clicking on Window > Toolbars. Select the toolbar to remove. If you select the Text option, the text will be removed from your toolbar. Only the picture icon will remain. A checkmark next to the option means the option is turned on. No text under the picture icons Page 5 Chapter 1 – Getting Started Menu Bar The Menu Bar consists of pull-down menus in a row along the top of the window. When you click on any of the words, a pull-down menu appears beneath it, offering a bunch of commands related to that word. You will find some of the most popular commands as icons on your toolbars. Status Bar Most Windows programs contain a Status Bar that displays current software information. This program is no different. The first section of the Status Bar (the lower left corner of your screen) displays important information regarding communications. The middle section will display the number of records downloaded or if a property is marked (depends where you are at within the program) and the right section displays the date and time. Page 6 Chapter 2 – Setting up your Software CHAPTER 2 – SETTING UP YOUR SOFTWARE Setting User Preferences The Program has the option to customize some of your software settings. Click Options > Preferences. You have six tabs where you can setup your preferences: Options, Password, Advanced, Primary Agent, Brokerage and Secondary Agent. Options Tab Search Button The search button, located on your Quick Access toolbar, can be programmed to display the Complete or Quick Search window based upon what you select here. Page 7 Chapter 2 - Setting up your Software Search Recall For your convenience, you can automatically load the last Complete or Quick Search in the Search Criteria Summary Box (see Search Criteria Summary Box on page 19). Miscellaneous Select Warn when low on disk space if you would like the program to warn you when your hard drive has less than 6 megabytes of space available on both the Windows drive and the drive that you have the program installed on. The warning is displayed during program loading. If the Prompt if > = 10 record (s) option is checked, then you will receive a message on how many listings you matched before you download your listings. If the Default Report on Double Click option is checked, the Full Report will appear each time you double click on a property in the Property Listing Table. The Auto Column Best Fit automatically sizes the columns on the Property Listing Table to the widest of either the column contents or the heading. Auto Sort will automatically sort your data if you set up sort criteria. Click OK or move to the next tab. Page 8 Chapter 2 – Setting up your Software Password You have the option to set your password. The Password option will save your User ID and Password so that when you log on to the MLS system, the program will automatically send this information. If you set your password during the installation process, then the Password tab will have (set) already next to it. You cannot set your password if you are using an Office Version. 1. Enter your User ID and Password. 2. Click OK or move to the next tab. 3. Once your password has been set, the Password tab now has (set) next to it. 9 Tip: To disable this option, click on the Clear button. Page 9 Chapter 2 - Setting up your Software Advanced 1. The Picture Cleanup option deletes old photos from your hard drive up to a specified storage value. The program does not automatically delete photos when the value is exceeded. You need to run the Start Picture Cleanup function. If you run Picture Cleanup when stored photos do not exceed the value, nothing will delete. If you run Picture Cleanup when photos do exceed the value, the oldest photos will delete. 2. The Saved Data Cleanup option lets you to determine how many days search files will remain saved on your hard drive. Old search files will not automatically be deleted. You need to periodically run the Start Data Cleanup function to remove old search files from your hard drive. 3. Click OK or move to the next tab. 9 Tip: Each photo is somewhere between 9KB and 18KB in size depending on the MLS. Let's assume that each photo takes up 15KB of hard disk space. Use the following formula below to help you manage your hard disk space. Enter the number of photos you want to store and multiply by .015. This will tell you how much hard disk space will be taken up by the photos. ____________ x .015 = ____________ MB # of photos hard disk space used Example: 1000 photos x .015 = 15 MB of hard disk space used. Page 10 Chapter 2 – Setting up your Software Primary Agent The information entered in the Primary Agent window will become the default information when using the E-mail function, CMA Pro and Buyer’s Tour. 1. Enter as much information as possible on the top portion of the window. 2. In the Sign all E-mail section, type the information that you would like to see when you are using the E-mail function. 3. In the Agent Photo Location box, click on the Browse button to find the location of your Agent Photo. It will become an option while in the Report Writer module. 4. Click OK or move to the next tab. Page 11 Chapter 2 - Setting up your Software Brokerage The information entered in the Brokerage window will become the default information when using CMA Pro and Buyer’s Tour. 1. Enter as much information as possible on the top portion of the window. 2. In the Website Address box, type the Brokerage’s web site address. 3. In the Brokerage Photo Location box, click on the Browse button to find the location of your Brokerage Photo. It will become an option while in the Report Writer module. 4. Click OK or move to the next tab. Page 12 Chapter 2 – Setting up your Software Secondary Agent If more than one Agent is involved, then you can fill in the Secondary Agent information. The information entered will become the default information when using the E-mail function, CMA Pro and Buyer’s Tour. Tools Setup The Tools Setup function allows you to enter information that will be added to your Tools Menu as seen in Accessing Tools on page 15. Click Options > Tools Setup. Page 13 Chapter 2 - Setting up your Software Select New Programs: The program will search your computer and load some predefined executables in the top portion of the screen. If you want to change one or all of them, then you need to enter the new .exe file. If you don’t know the file name, then click on the appropriate browse button and find the executable. Our example shows WRITE.EXE for the word processor program, but you may want it to be Microsoft Word. You will access this through Tools > Word Processor. Note: You may have different or no executables listed based upon your computer configuration. Browser URL: Enter a URL to access when you go to Tools > Browser. Favorite Web Sites: If you want all of your favorites to be displayed in the Tools Menu, then select the box Show Internet Explorer Favorites. If you want to add a specific web site to your list, click on the Add button and enter the Name of the web site and Address and click OK. You will access this through Tools > Web Site Favorites. Page 14 Chapter 2 – Setting up your Software Accessing the Tools After the programs are set up, you can access them quickly through the Tools Menu. Page 15 Chapter 3 – The Search Window CHAPTER 3 – THE SEARCH WINDOW To open the Search window, click on Search > Complete or Search > Quick. A shortcut to opening your search window is to click on the search button on your Quick Access toolbar (this will open the window you programmed in your preferences (see Search Button on page 7). Title Bar describes the window you are viewing Page 16 Chapter 3 – The Search Window Quick vs. Complete Search If you open the Quick Search window, then you have only a limited number of Criteria Categories to choose from. However, if you open the Complete Search window, then your list contains all of the searchable categories for that search type. Search Type To begin entering a search, first choose the search type from the pull down menu. Only one search type can be searched at a time. Note: The number of search types is based upon your MLS. Criteria Categories Box An (R) next to the category means that it is a required field. A (X) next to the category means that it is the only field you would use when searching. No other fields are necessary. The top of the list is designated by a ( > ) symbol next to each item. The bottom of the list is alphabetized and contains all additional searchable categories (Complete Search only). You can reorganize the list to include the fields that you search by most often at the top of the list. To include a category in your search, click the item to include. In the example, Area has been selected. Then you will define the Areas that you want to include by making your selections in the Data Entry area (see Data Entry Area on page 18). Note: The number and type of Criteria Categories is based upon your MLS. Page 17 Chapter 3 – The Search Window Data Entry Area The Data Entry Area is where you define the criteria and it will change with each criteria category selection. In the example, when Area is chosen, then all of the choices appear in the data entry area. Make your selections of what to include by clicking your mouse button on the appropriate items. OR is the default that will allow you to select several different items. For example, Area 3 OR 4 or 5. AND will allow you to narrow your search. For example, air conditioning AND ceiling fans. NOT will allow you to omit (exclude) an item(s) from your search. Click your category to search, then click the NOT button BEFORE selecting your item(s). For example, NOT a carport. CLR will clear all of the selections made for that category. ALL will select all of the choices available. For the Up/Down button, see Moving Criteria Categories on page 20. Page 18 Chapter 3 – The Search Window Search Criteria Summary Box The Search Criteria Summary Box is the complete summary of the items that you have selected for a search. To change or delete an entry, click on the item and either change the information or delete it by pressing the delete key on your keyboard. Buttons in the Search Window OK will begin the search process. Cancel will allow you to cancel out of the Search window. Help will give you access to all of the help topics. Clear lets you clear the entire Search Criteria Summary Box. Save Recall allows you to save the contents of the Search Criteria Summary Box (see Chapter 5 – Saving, Recalling and Deleting Search Criteria on page 25). Page 19 Chapter 3 – The Search Window Moving Criteria Categories When using the Complete Search, your Criteria Categories can be moved either to the top or back to the bottom of the list. Categories with an “R” or an “X” are always the first items on the list and can’t be moved. The items at the top of the list will have a ( >) symbol and contain the items that you search most often. It will save you from scrolling through the list to find the item you’re looking for. The items at the bottom of the list are alphabetized starting just after the final item with the ( >) symbol. To customize your list: 1. Click on the item to be moved. In our example above, we selected Price Per Sqft. 2. The bar under the Criteria Categories will say “Move Category to Top”. Click the bar to move the category. 3. In the example above, Price Per Sqft. was moved to the top and now has a ( > ) symbol in front of it. 4. Once you move your category to the top, you can always move it back down at a later time. The bar will say “Move Category to Bottom”. Click the bar to move the category. 5. You can make several changes until the Criteria Categories list is customized. Page 20 Chapter 3 – The Search Window Moving Data Categories If you search the same Area on an ongoing basis, then you can move the Area(s) most searched to the top of your list (by using the UP/DOWN button) so that you don’t have to search for that number each time. For instance, if you search the Areas (NW) NW, (WE) We and 10 on a regular basis, then you would want to move those three Areas to the top of your list. Note: Your category may be called something different like City or District. If the UP/DOWN button is visible, then you can customize your list. To customize your list: 1. Click on the Area to move. 2. Click on the Up button. The example to the right shows the three Areas moved to the top of the list. To remove an Area from your new list: 1. Click on the Area to move. 2. Click on the Down Button. Page 21 Chapter 4 – Basic Search CHAPTER 4 - BASIC SEARCH Entering Search Criteria To open the Search window, click on the search button on your Quick Access toolbar or click on Search > Complete. Note: Your Search Types and Criteria Categories are based upon your MLS. Steps to performing a basic search: 1. Select a Search Type (you can only search for one type of property at a time). 2. Select the Area (this is a required field). A similar field may be City or District. Page 22 Chapter 4 – Basic Search 3. Select a Status (this is a required field). A similar field may be Market Code. 4. Choose a category by making your selection from the Criteria Categories list. 5. After selecting a Criteria Category, choose the Data Entry fields to include in your search. To select 4 or more bedrooms, as shown above, select “Number of Bedrooms” from the Criteria Categories list, then type 4+ for 4 or more. 6. When you’re ready to select the next Search Category, scroll down the list to locate your next selection. 7. You have the option to save your search criteria by clicking on the Save Recall button (see Chapter 5 – Saving, Recalling and Deleting Search Criteria on page 25). 8. Click OK to get your results. 9. You have the option to save your search results by clicking on File > Save As (see Chapter 6 – Saving, Opening and Deleting Search Results on page 29). Submitting Your Search After entering all of your search criteria, you are ready to submit the search to find the matching properties. To submit your search, click the OK button in the search window. You will be prompted to enter your User ID and Password if you have not set it in Preferences (see Password on page 9). Enter the information and click OK. Page 23 Chapter 4 – Basic Search Downloading Properties You will be prompted with the number of listings that match your search criteria if you selected the Prompt if > = 10 record(s) in Options > Preferences (see Miscellaneous on page 8). In the example below, 101 matching records were found. The Yes button will download the properties. The No button will give you the option to search again. You can change the search criteria at that point. Page 24 Chapter 5 – Saving, Recalling and Deleting Search Criteria CHAPTER 5 – SAVING, RECALLING AND DELETING SEARCH CRITERIA When you are done entering your search criteria for your client, you have the option to save the criteria by using the Save/Recall button in your Search window. This can save you time when you are doing repeated searches for clients. You can also recall and delete the information. Page 25 Chapter 5 – Saving, Recalling and Deleting Search Criteria Saving your Search Criteria 1. After entering the search criteria for a client in either the Quick or Complete Search window, click the Save/Recall button. This opens the Prospect Save/Recall/Delete window. 2. Click the Save button. 3. Type the file name in the Save As field. In our example, the search criteria is being saved under the name Jimmy Johnson. You can use any combination of letters or numbers (up to 29 characters). 4. Click OK to close the window and save the search criteria. Page 26 Chapter 5 – Saving, Recalling and Deleting Search Criteria Recalling your Search Criteria 1. While in the Search window, click on the Save/Recall button. This opens the Prospect Save/Recall/Delete window. 2. Click the Recall button. 3. Select a name by highlighting it from the list. 4. Click OK to open the client’s search window, complete with their search criteria loaded in the Search Criteria Summary box. Page 27 Chapter 5 – Saving, Recalling and Deleting Search Criteria Deleting Search Criteria 1. While in the Search window, click on the Save Recall button. This opens the Prospect Save/Recall/Delete window. 2. Click the Delete button. 3. Select a name by highlighting it from the list. 4. Click OK to delete the information. 5. A window will open asking you to confirm the file name to be deleted from the list. Click Yes to complete the deletion. Page 28 Chapter 6 – Saving, Opening and Deleting Search Results CHAPTER 6 – SAVING, OPENING AND DELETING SEARCH RESULTS Saving Search Results The program not only allows you to save your search criteria as seen in Chapter 5, but also allows you to save your search results (the actual listings). You will want to get into the habit of saving your search results so that you will have the ability to run the Client Update function (see Chapter 7 – Client Update on page 32). 1. Submit your search so that you are looking at the Property Listing Table. 2. Click on File > Save As. 3. The file name must be in the standard file format based upon your operating system. 4. Search results are automatically saved to the Data directory with a .mls extension. 5. Click the Save button. 6. Notice your Title Bar now has your client’s name as part of the title. Page 29 Chapter 6 – Saving, Opening and Deleting Search Results Opening Saved Search Results 1. From the Main window, click on File > Open or click on the open icon on your tool bar. 2. The File Open dialog box will open at the Data directory. 3. Highlight the mls file to open and click the Open button or double click on the file name. The Property Type and number of Records will display at the bottom of the window. Deleting Saved Search Results 1. From the Main window, click on File > Delete. 2. The File Delete dialog box will open at the Data directory. 3. Highlight the mls file to delete and click the Open button or double click on the file name. Page 30 Chapter 6 – Saving, Opening and Deleting Search Results 4. A box will open asking you to confirm the file name to be deleted. 5. Click Yes to complete the deletion. Exercise 1: Moving Search Categories • Open the Complete Search window and customize your category list by moving 2 categories to the bottom of your list and then moving 2 categories to the top of your list. Keep the Search window open to perform exercise 2. Exercise 2: Performing a Search • You have a client that is looking for a house with 3 or more bedrooms and at least 2 full bathrooms. Their price range is $300,000 to $450,000. Select a City, Area or District that applies to your MLS. • Before you submit your search, save the criteria for your client (Hint: Save Recall). • Save your search results (Hint: File menu). Exercise 3: Revising your Search • Your client has decided that they need to lower their price range. Their new price range is $300,000 to $400,000. • Recall one of your searches from exercise 2 and revise the list price. Don’t forget to save the new criteria under the same client name and save your search results under the same client name. Page 31 Chapter 7 – Client Update CHAPTER 7 – CLIENT UPDATE The Client Update function allows you to compare market activity from time to time for prospects. The update process begins by saving a prospect’s search criteria by using the Save/Recall feature (see Chapter 5), and then saving the results of that search (see Chapter 6). After the search criteria and the search results have been saved, the “Update” option will be available from the Search menu. If you would like your update to be performed automatically, then see Chapter 14 – Contact Database and Chapter 16 – Automatic Client Update. Steps to Performing the Client Update Step 1: Save the Search Criteria (See Chapter 5). Step 2: Save the Search Results (See Chapter 6). Step 3: Performing the Update 1. From the Main window, click on File > Open or click on the open icon on your tool bar. 2. The File Open dialog box will open at the Data directory. 3. Highlight the .mls file to open and click the Open button or double click on the file name. Page 32 Chapter 7 – Client Update 4. When the saved listings are displayed, there will be an additional choice from the Search menu, Update. 5. Click on Search > Update. 6. The Update Search window opens. It looks exactly like the Complete Search window, but will have the search criteria for your client already loaded. 7. Click OK to launch your search. 8. Your listings will appear and then the Update Results for the client will open. 9. You can print the update by clicking on the Print button. 10. Click OK to close the window. 9 Tip: You need to follow steps 1 and 2 in the exact order to have the Update option appear. Page 33 Chapter 7 – Client Update Step 4: Saving the New Results Save the updated Property Listing Table so that the next Update you perform will be compared to the latest search results. To save the updated search results, click on File > Save or click on the Save button on your toolbar. This will overwrite the previously saved file. Page 34 Chapter 8 – The Property Listing Table CHAPTER 8 – THE PROPERTY LISTING TABLE Listings that match your search criteria are displayed in the Property Listing Table. This chapter will show you the steps to customize the Property Listing Table by: Marking/unmarking your properties Scrolling through different properties Cutting/deleting properties Moving properties Changing, reordering and resizing your columns Viewing update information, statistics and photos Sorting your listings Changing the font Creating multiple formats Finding text Viewing search criteria Exporting the listings Printing your listings Downloading photos (see Chapter 9 on page 57) Page 35 Chapter 8 – The Property Listing Table Marking/Unmarking Properties The first column, labeled “M”, is the Mark column. The Mark column displays an “X” when a property is marked. There are various reasons to mark or unmark properties: Preparation for deletion Preparation for picture download Preparation for printing Methods to Marking Properties Highlight a property on the Property Listing Table by clicking on it once. Click on the mark icon on your toolbar. An X will appear in the “M” column next to the property that you selected. Click once in the “M” column next to the property to be marked. Press the M key or the Space Bar on your keyboard to mark and unmark properties. Mark properties by clicking on Edit > Mark Record. Marking All Properties You can choose to mark all of the records by clicking on Edit > Mark All. This is an excellent way to prepare for downloading all of the photos on the Property Listing Table. Page 36 Chapter 8 – The Property Listing Table Scrolling Through Different Properties When you are viewing the Property Listing Table, you have the option to scroll through your list. Use the up and down icons on your toolbar to guide you through your properties. Cutting/Deleting Properties You can cut and/or delete properties from the Property Listing Table at any time. Marked or unmarked properties can be cut or deleted by choosing the appropriate item from the Edit Menu. You can choose to delete several properties at once by marking several properties first and then clicking on the cut icon on your toolbar or clicking on Edit > Cut Marked Record(s). You can also mark the records that you want to keep on the Property Listing Table and delete the others by clicking on the del icon or clicking on Edit > Delete Unmarked Record(s). If you deleted a property in error, you can undo your last deletion by clicking Edit > Undo Delete or Edit > Undo Cut depending upon what function you used. Page 37 Chapter 8 – The Property Listing Table Moving Properties Listings that match your search criteria are displayed in the Property Listing Table. By moving your properties, it gives you the ability to place your client's properties in the order that they will preview the homes. 1. Decide on the property to be moved. In our example, we are moving property 6 to the top of the list. 2. Click your mouse on the index number to move. 3. Continue to hold down your mouse and drag to the location that you want your listing to appear. Page 38 Chapter 8 – The Property Listing Table Changing the Visible Columns You can change the visible columns that appear on the Property Listing Table. This feature is very helpful for creating several different printouts of the same properties. For example, you may want to print a copy for a client that only contains the Address, City, List Price, Bedrooms, and Bathrooms. Then using the same Property Listing Table, you can customize a printout for yourself that includes information such as Listing Number, List Date, Agent Phone Number and E-mail address. Note: The column names may be different based upon your MLS. To make changes: Click on Format > Change Columns or you can right mouse button click anywhere on the Property Listing Table to display the Change Columns option. The Change Visible Columns window will open with two lists: The left side is the Visible Columns list, meaning the columns currently appearing on the Property Listing Table. The right side is the Hidden Columns list, meaning all of the other fields that are available to add to the Property Listing Table. Page 39 Chapter 8 – The Property Listing Table 9 Tip: You are limited to the number of items that you can include in your printout of the Property Listing Table by orientation of the paper you’re printing on (landscape or portrait) and the length of each field (see Printing the Property Listing Table on page 54-55). Removing a Column from the Property Listing Table 1. From the Visible Columns list, click on the column to be removed. If you want to select multiple columns, hold down the Ctrl key on your keyboard and click your mouse on the columns to hide. 2. The Hide button is available. Click on the Hide button once to move the column to the Hidden Columns list. You can repeat this process several times. 3. Click the OK button to complete the changes you’ve made. The fields that you have removed will no longer appear on the screen and the printout. Page 40 Chapter 8 – The Property Listing Table Adding a Column to the Property Listing Table 1. From the Hidden Columns list, click on the column to be added. If you want to select multiple columns, hold down the Ctrl key on your keyboard and click your mouse on the columns to show. 2. The Show button is available. Click on the Show button to move the column to the Visible Columns list. You can repeat this process several times. 3. Click the OK button to complete the changes you’ve made. The fields that you have added will now appear on the screen and the printout. 9 Tip: If you have added several items to the Property Listing Table, you may have to scroll across on your screen to see all of the fields. To increase the amount of fields that you can fit on the Property Listing Table, you can resize the column width (see Resizing Columns on page 43). The Default button allows you to reset the columns back to the program’s default. Click the Default button, and then click OK to return to the Property Listing Table that includes the original columns. Changing the Name of Column Headings You can change the name of any column headings and alignment of the columns in the Property Listing Table. By clicking the right mouse button on a column heading you’ll have access to the menu items shown. Right click your mouse on the column heading to change and click on Setup Column. In our example, we are changing the column name Price to List Price. You cannot access this function through the menu bar. Page 41 Chapter 8 – The Property Listing Table The Setup Column window allows you to: Rename a column heading. Change the alignment of the column heading. Change the alignment of the contents of the column. The Best Fit Column option compares the width of the column heading with the width of the widest data being displayed in the column. The column will automatically resize to the widest. The “List Price” heading has been changed. The Set to Default button will reset your column back to the original format. Reordering Columns You have the ability to reorder your columns on the Property Listing Table. For example, you may want List Price to be moved in front of the Address column. To change the order of your columns, follow the steps below: 1. Click your mouse on the column to move. Your cursor turns into a hand with and doubled sided arrow. 2. Continue to hold down your mouse and drag the column to the location that you want it to appear. Page 42 Chapter 8 – The Property Listing Table Resizing Columns The Property Listing Table comes with preset column widths. You can change the column widths using two methods: 1. Manual Resizing You can manually resize any column by placing your cursor on the line between the column that you want to resize and the next column. Notice that the cursor changes from an arrow to a double-ended arrow. In the example, the cursor has been placed between the Street Address and the Suite Number columns. To resize the address column, click and hold down the left mouse button to drag the column edge to the left or the right. Release the left mouse button when the column is the desired width. 2. Computer Calculated Best Fit You can have the program automatically calculate the best fit for an individual column or the entire Property Listing Table. In either case, the program compares the width of the column heading with the width of the widest data being displayed in the column. The column will automatically resize to the widest. Page 43 Chapter 8 – The Property Listing Table To calculate best fit for the all of the columns on Property Listing Table, click on Format > Best Fit All Columns. To calculate best fit for an individual column, right click on the column heading and select Best Fit. Viewing Update Information While in the Property Listing Table, you can view update information for any contact that is added to your Contact Database (see Chapter 14 – Contact Database on page 87 and Chapter 16 – Automatic Client Update on page 115). Click Format > View > Update Information. Your Property Listing Table will add the fields Change, Prev Status, and Prev Price. To close the update information, click on Format > View > Update Information again. Update Information Page 44 Chapter 8 – The Property Listing Table Viewing Statistics While in the Property Listing Table, you can view statistics for any of the numeric fields. Remember, you can change your column headings so that you can view statistical fields. Change your column headings and then click on Format > View > Statistics. The Statistics will open at the bottom of your screen based upon your listings and column headings. To close the statistics, click on Format > View > Statistics again. 9 Tip: To view the entire statistical information, click on the down arrow on the right hand side of the statistics. You can also move the bar up by clicking on it and dragging it up on the screen. Page 45 Chapter 8 – The Property Listing Table Viewing Pictures While in the Property Listing Table, you can also view the photo of each property. You must download the photos first (see Chapter 9 on page 57), then you can view them in the Property Listing Table. Click Format > View > Pictures. The Photo for the first property (or whichever property is highlighted) will open at the bottom of your screen. To scroll through the properties, remember to use your up and down icons on your toolbar. To close the statistics, click on Format > View > Pictures again. 9 Tip: To view the entire photo, click on the down arrow on the right hand side of the picture. You can also move the bar up by clicking on it and dragging it up on the screen. 9 The Scroll button allows you to scroll through multiple photos if the property has more than 1 photo and you downloaded all of the available photos. Page 46 Chapter 8 – The Property Listing Table Sorting Properties You can sort the properties shown in the Property Listing Table by any of the fields from the sort list. You have the option to sort using one to three sort keys in either ascending or descending order. To sort listings: Click on Format > Sort Listings or right mouse button click anywhere on the Property Listing Table to display the Sort Listings option. To set the first sort key, click on the down arrow on the right edge of the First Key pull down list box. Continue with the Second and/or third if needed. For example, if you have a client whose main concern are properties with at least four bedrooms, you can search for properties with four or more bedrooms. Once these properties appear in the Property Listing Table, you sort the properties so that the first sort key is bedrooms in ascending order, the second sort key is price in ascending order. The resulting Property Listing Table would display all of the four bedroom homes first with the one that was least expensive. The next group of homes would have five bedrooms with price as described. If you only want to sort by just the number of bedrooms, right mouse button click on the heading for bedrooms. Then choose ascending or descending sort order. All listings will be sorted by the number of bedrooms. 9 Tip: When clicking on the down arrow, type the first letter of the field you are searching on to move down the list faster. Page 47 Chapter 8 – The Property Listing Table Changing the Font You can change the Font, Font style, Size and Effects of the Property Listing Table. This feature gives you the ability to customize the screen display and printouts. To make changes: 1. Click on Format > Change Font or right mouse button click anywhere on the Property Listing Table to display the Change Font option. 2. Select the Font from the Font list. The font selections will vary depending on the fonts available on your own computer. 3. Select the Font style from the Font style list. 4. Select Size either by selecting from the list or typing a number in the Size box. 5. Select the Effects by selecting either Strikeout or Underline. 6. The Sample box displays the selections you’ve made. 7. Click OK to complete the changes and view the Property Listing Table with the new font selections. Page 48 Chapter 8 – The Property Listing Table Saving Format as your Search Default If you would like to save your changes (visible columns, reordering, column headings, resizing, sorting and/or font) as the search default for subsequent searches loaded into the Property Listing Table, then save your changes by clicking on Format > Save Format as Search Default. 9 Tip: This option allows you to save only one format (for saving multiple formats, see page 50). Restore Default Format If you want to bring back the original format of your Property Listing Table, click on Format > Restore Default Format. If you want the original format to be your default again, then you must click Save Format as Search Default again. Page 49 Chapter 8 – The Property Listing Table Saving and Recalling Multiple Property Listing Table Formats You have option to create multiple formats that appear on the Property Listing Table. You can save, recall and delete these formats. For example, you may want to save and print a copy for your client that only contains the Street Address, City or Town Name, Price, Bedrooms, and Bathrooms. Then you can customize a printout for yourself that includes information such as MLS Number, List Date, Listing Type, and Listing Agent Number and e-mail. Or, you can create a format that has just Sold Information that includes Sold Price, Sold Date, Seller Type and Selling Agent ID. Once you save your format, you can recall it at any time for future searches. Saving a Customized Format 1. Customize your Property Listing Table. 2. Save your customized format by clicking on Format > Formats > Save. 3. Type a format name in the data entry field. In our example, the format is being saved under the name ‘Client’. 4. You can use any combination of letters or numbers (up to 22 characters) to save your format. 5. Click OK to close the window and save the format. Page 50 Chapter 8 – The Property Listing Table Recalling a Saved Format 1. At some point you will want to recall a saved format from the list. To recall a format from the list, you must be at the Property Listing Table. 2. At the Property Listing Table, click on Format > Formats > Recall. 3. Select a format from the list and click the OK button or double click on the format name to recall the saved format. 4. In our example, the saved format ‘Solds’ will open. Deleting a Saved Format 1. At some point you may want to delete a saved format from the list. To delete a format from the list, you must be at the Property Listing Table. 2. At the Property Listing Table, click on Format > Formats > Delete. 3. Select a name from the list and click on the OK button or double click on the format name. 4. The program will confirm the format name to be deleted from the list. 5. Click the Yes button to complete the deletion. Page 51 Chapter 8 – The Property Listing Table Finding Text You can quickly locate a word or group of words in the Property Listing Table using the Find Text function. 1. While in the Property Listing Table, click on Format > Find Text. This will open the Find window. 2. In the Find what section, type the word or group of words you want to locate. 3. You can select to match the whole word, the word in the case entered, or you can leave both options unchecked. The program will locate any word or partial word resembling your entry depending on the options you select. 4. In the Direction section, select Up or Down to find the matching text after (Forward) or before (Backward) the highlighted listing. 5. Click on the Find Next button to find the first listing that matches your selection. The entire listing will be highlighted, not the specific text that you are locating. Continue to click on the Find Next button to move through the Property Listing Table. Page 52 Chapter 8 – The Property Listing Table View Search Criteria You can quickly view your search criteria in the Property Listing Table using the View Search Criteria function. 1. From the Property Listing Table window, click on Format > View Search Criteria. 2. Use the scroll bar up or down to view any information that does not fit in the view of the window. 3. Click the OK button to close the window. Page 53 Chapter 8 – The Property Listing Table Printing the Property Listing Table There are three different ways to print the Property Listing Table: Click on the print icon on your toolbar. Click on File > Print Property Listings. Press the F5 key on your keyboard. It displays the default printer. You can click on the pull down box to select other printers you have available. To print all of the listings click the All Listings option. To print only the listings that you have previously marked, click the All Marked Listings option. There will be a number just next to that box showing the number of listings to be printed. In this example, there are 4. To print a range of pages, click the Pages option and fill in the fields, From and To. Decide whether or not you would like to Print Locked Columns (Mark and Picture columns). If you want to include them, click on the Print Locked Columns option. You can choose the number of copies to be printed. You have the option to include your Search Criteria, Row Numbers and/or Fit to Page (allows all of the information to fit on one page). The Print Orientation allows you to choose between Portrait or Landscape when printing. Landscape will allow you to include more fields on the page than Portrait. To preview the Property Listing Table, click on the Preview button. Click on the OK button when you are ready to print your report. Page 54 Chapter 8 – The Property Listing Table Closing the Property Listing Table There are three ways to close the Property Listing Table: Click on the close icon on your toolbar. Click File > Close. Click on the lower X in the right hand corner of your screen. Exercise 4: Removing Properties from your Property Listing Table • Open a saved search so that you are looking at the Property Listing Table. After reviewing the list, you decide your client would not be interested in 3 of the properties, so remove them from your list. Exercise 5: Changing Columns • Change your columns to create a new format with the fields you feel your client would like to see on a report (Hint: Format menu). Exercise 6: Reordering Columns • After reviewing your changed columns in exercise 5, you notice that it would be nice to have some of the columns in a different order. • Move some columns around (Hint: Click and drag). Exercise 7: Moving Properties in a Different Order • You now need to put the list of properties in the order you would like your client to preview the homes. • Move property number 3 to the number 1 spot. Move property number 4 to the number 2 spot. Page 55 Chapter 8 – The Property Listing Table Exercise 8: Creating Multiple Formats Page 56 • If you like the format you created in exercise 5 and 6, then save your new format so you can use it again for another client. • Save the new format with the name Client (Hint: File menu). Chapter 9 – Downloading Photos CHAPTER 9 - DOWNLOADING PHOTOS When you are viewing your listings in the Property Listing Table, you have the option to download photos so you can view the reports that have photos. The P column shows the number of photos available for the property. It is possible to have more than 1 photo per property (the total amount of multiple photos available is dependent upon your MLS). A 0 in the column means that no photos are available for the property. Mark the properties that you would like to have photos of. If you want photos for all of the properties, then click on Edit > Mark All. After marking the properties, select one of the following options to download photos: Click the get icon. Click on File > Picture Download. Press the F3 key on your keyboard. Page 57 Chapter 9 – Downloading Photos The Get Photos from Host window provides information on the number of photos available. There are two options for downloading photos: 1 Picture (Front View) All Available Pictures Choose one of the options and click the OK button to download the photos. 9 Tip: When you download photos, they are automatically saved to your hard drive. In doing so, you need to manage the space on your hard drive (see Chapter 2 – Setting up your Software on page 7). Page 58 Chapter 10 - Reports CHAPTER 10 – REPORTS Viewing Reports The Property Listing Table is the most convenient way to view several properties at a time. However, if you want to view more information on a particular property or perhaps view it in a different format, there are several different report styles to choose from. 1. While in the Property Listing Table, highlight the property you would like to view. 2. Click on Reports from the Menu Bar and select a style or click on one of the report buttons on your tool bar (see below). The full report contains most of the information available on a listing but doesn’t have a photo of the property. The photo report contains most of the listing information and includes a photo of the property. The other reports button will display the Reports - Residential window (shown below). 3. To select a report, click on it once and then click the OK button. The report style that you have selected will be displayed for the property that you have chosen. Additional (other) reports are listed in the Reports - Residential window (the name and number of reports is dependent upon your MLS). Reports at the bottom of the list (without the asterisk) have been created in Report Writer and are considered custom reports. In our example, we have 1 custom report called Flyer. Page 59 Chapter 10 – Reports Scrolling through Different Properties When you are viewing a property in a report style, you have the option to scroll through your list without having to go back to your Property Listing Table. Use the up and down buttons on your toolbar to guide you through your properties. Viewing Multiple Photos on a Report If a property has multiple photos and you downloaded all available photos, then you have the option to view these in any of the photo reports. When you are viewing a report with multiple photos, the scroll icon will become enabled on your toolbar. Click the scroll icon to continue to view the additional photos. Viewing a Larger Photo While in any of the reports that include a photo, you can double click on the photo to display a larger version of that photo. This is for viewing purposes only (not printing). To return to the report, just double click on the enlarged photo. Page 60 Chapter 10 - Reports Editing Reports You have the option to change any of the data fields showing on all of the reports. Changes made to the reports will only appear on your printout and will not change the information in the database. When you exit out of the program and come back in, the changes will not appear. The listing goes back to the original data. There are two ways to edit reports: While viewing the report. From the Menu Bar. As you are viewing a report, notice that the cursor changes from an arrow to an ‘E’ inside of a magnifying glass. By double clicking, you can choose a field and display the Edit Field window. Click on the items to include or you can exclude by clicking a selected item to unhighlight it. Click the OK button after you have made the changes for your printout. Page 61 Chapter 10 – Reports You can also edit a report by clicking on Edit > Data. This opens the Select Field window with all of the available fields. Select the field to edit and click OK. In the Edit Field window, click on the items to include or you can exclude by clicking a selected item to unhighlight it. Click the OK button after you have made the changes for your printout. Printing a Report There are three different ways to print the Reports: Click the print icon on your tool bar. Click on File > Print Report. Press the F5 key on your keyboard. Page 62 Chapter 10 - Reports It displays the default printer. You can click on the pull down box to select other printers you have available. To print the current listing (the one that is highlighted in the Property Listing Table, click the Current Listing option. To print only the listings that you have previously marked, click the All Marked Listings option. There will be a number just next to that option showing the number of properties to be printed. In this example there are 3. You will multiple listings per page with this option. To print all of the listings, click the All Listings option To print one listing per page, click the One Listing Per Page option. You can choose the number of copies to be printed. The Print Orientation allows you to choose between Portrait or Landscape when printing a report. The Print Orientation should be set to Portrait. To preview the reports, click on the Preview button. Click on the OK button when you are ready to print your report. Page 63 Chapter 10 – Reports Changing the Report Options The program automatically opens the Full Report and Photo Report when you click on their respective icons on the toolbar. You have the option to change these defaults and save a different report. Any report can be used, including those that you create in Report Writer. Full Report 1. Open the report you would like to use as the Full Report. This could be one of the existing reports or a custom report you created. 2. Click on Reports > Make the Full Report. 3. Close the report. 4. Click on the Full Report icon on your toolbar and your new report will open as the new Full Report. Photo Report 1. Open the report you would like to use as the Photo Report. This could be one of the existing reports or a custom report you created 2. Click on Reports > Make the Photo Report. 3. Close the report. 4. Click on the Photo Report icon on your toolbar and your new report will open as the new Photo Report. Default Report When you are viewing your results at the Property Listing Table, you can double-click on a property and have a report open that you specify. 1. Open the report you would like to use as the report to open when you double click. This could be one of the existing reports or a custom report you created. 2. Click on Reports > Make the Default Report. 3. Close the report. 4. Double-click on a property and your new report will open. Page 64 Chapter 10 - Reports AutoPlay! Feature The AutoPlay feature allows you to have the program automatically scroll through any one of the reports for the listings that you have searched. Using AutoPlay can enhance your effectiveness as a real estate professional in several ways: If you have a laptop computer, you can take it to open houses to display properties in the same general area or price range. This will help generate interest and initiate conversations about local real estate market activity. Your office can use AutoPlay for an eye-catching display of properties for the office lobby or front window. You can search for the properties that your company has listed and display them in a continuous slide show format. To start the AutoPlay feature, click on AutoPlay! on your Menu Bar. You must be viewing a report for the function to appear on your menu. Select All Records or just the Marked Records. You need to mark your properties first on the Property Listing Table to show the number of marked records. The Scroll Pictures option will automatically scroll through each of the multiple photos available for the properties on your list. Enter the number of seconds you want the report to delay before going to the next one. To stop the Auto Play feature, click StopAutoPlay! from the Menu Bar. Page 65 Chapter 10 – Reports Copying a Photo You can copy a photo from the program and paste it to different software programs. Perhaps you want to send a letter to a client and include a copy of the photo in the correspondence. 1. Open a report that includes a photo. 2. Click on Edit > Copy Picture. 3. Open the document that you would like the picture included in. 4. Paste the picture into the document by using the paste function in the software program. Page 66 Chapter 10 - Reports Exporting a Photo You may need to export a property picture to another software package or even another computer and want to save the picture as a file. 1. Open a report that includes a photo. 2. Click File > Export Picture. 3. The Picture Export dialog box will open at the Export directory. This is where all export pictures are saved unless you change the path yourself. 4. The program allows you to save the picture in any of the following formats: BMP, GIF, JPEG, PCX, or TGA. 5. Enter a File name. In our example, we named our file the Listing Number. 6. To choose another format, click on the arrow under the Save as type drop down list and select the desired format. 7. Click the Save button to export the picture. Page 67 Chapter 10 – Reports Closing a Report There are three ways to close a report: Click on the close icon on your toolbar. Click File > Close. Click on the lower X in the right hand corner of your screen. Exercise 8: Viewing Reports • Your client calls you and wants to know if any new listings have appeared on the MLS. • Recall one of your saved searches and submit your search to get the results. Download the photos for the first 4 properties. Then open the Full Report, then the Photo Report and then the Client (or Customer) Report. View a larger version of the photo and then get back to the original report. • Close your reports and the Property Listing Table so that you are back at the Main window. Exercise 9: Searching for a Specific Listing Number • Page 68 You need to print the Client Report for an open house you are having this weekend. Your Listing number is ____________. Chapter 11 – Additional Searches CAHPTER 11 – ADDITIONAL SEARCHES Performing an Agent or Office Search You have the ability to search information about other agents and their offices through this program. From the Search menu, select Agent or Office. The following information explains each option in detail. Agent Search To perform an agent search, click on Search > Agent. This will open the Agent Search window. Choose a category by making your selection from the Criteria Categories list. After selecting a category, enter the information in the Data Entry field. Click on the OK button when you are finished entering the search information. The Agent Search results will appear on your screen in a format similar to the Property Listing Table format. When you close the window, you have the option of discarding the data or saving it for viewing or printing later. To save the Agent Search results, click File > Save As. Page 69 Chapter 11 – Additional Searches Office Search Performing an Office Search is similar to performing an Agent Search, except that you choose an office name instead of an agent name. Follow the steps above for an Agent Search. Page 70 Chapter 12 – Financials CHAPTER 12 – FINANCIALS There are five Financial Functions available through the program: Amortization Schedule, Buyer’s Closing Cost, Buyer’s Qualification, Home Buyer’s Analysis and Seller’s Net Sheet. The results of these calculations are displayed on the screen and can be printed in an attractive format displaying your name, office name and your client’s name and address and they can be e-mailed to your client (see Chapter 13 – E-mailing Reports, Property Listing Table and Financials on page 79). There are three different ways to access the Financial Tools Wizard: Click the financials button on your Quick Access toolbar. Click on Tools > Financial Functions. Press the F6 key on your keyboard. 1. Fill in your client’s name, address, city, state and zip code. 2. Enter the Purchase/Sales Price and the Down Payment fields. You can enter a monetary amount or a percentage. The Loan Amount/Balance automatically calculates using the formula Purchase/Sales Price – Down Payment = Loan Amount. Page 71 Chapter 12 – Financials 3. Fill in the Interest Rate, including the decimal point. 4. Click Set Up Costs to add other costs when building the Buyer’s Closing Costs and Seller’s Net Sheet. The Set Up Costs list is a non-editable list of default costs. You can add any costs by clicking on the Add button and entering the name and amount and checking the box(es) to classify the cost as a Buyer’s Closing Costs and/or Seller’s Net Sheet. Click OK to return to the Wizard. 5. Click Next to go to the Financial Tool list box. 6. Select the Financial by highlighting the name. In our example we are creating an Amortization Schedule. 7. Click Next to open the Amortization window. Page 72 Chapter 12 – Financials 8. Select your 1st Payment Date, Compound Frequency, and Payment Frequency. In addition, select an option under Monthly Payments and Output Frequency and click the Next button. 9. After you review your results, click on the Finish button. Page 73 Chapter 12 – Financials 10. Your report will open back at the main screen. Editing Your Financial If you need to go back and change any of the data, then click on Edit > Change from the Menu Bar. The Amortization Schedule will open. Make your changes and click OK to run the report again. Page 74 Chapter 12 – Financials Financials Printout There are two ways to print the financial reports: Click the print icon on your toolbar. Click on File > Print Financials. Click the OK button when ready to print. Click the Cancel button to close the Print window. Click the Preview button to preview the report before printing. Be sure to have the Print Orientation set to Portrait. Page 75 Chapter 12 – Financials Saving Financials 1. Click on File > Save As. 2. The File Save As dialog box will open at the Data directory. 3. Give your Financial a file name. In our example, we named the file Joe. The financial files are saved with a .fin extension. 4. Click the Save button. Closing a Financial There are three ways to close a financial: Click on the close icon on your toolbar. Click File > Close. Click on the lower X in the right hand corner of your screen. Page 76 Chapter 12 – Financials Opening a Saved Financial 1. Click on the Open icon on your toolbar. 2. The File Open dialog box will open at the Data directory. 3. Select Financial Files (*.fin) from the Files of type drop down box. 4. Highlight the financial file to open and click the Open button or double click on the file name. Deleting Financials 1. Click on File >Delete. 2. The File Delete dialog box will open at the Data directory. 3. Select Financial Files (*.fin) from the Files of type drop down box. 4. Highlight the financial file to delete and click the Open button or double click on the file name. Page 77 Chapter 12 – Financials 5. You will be prompted "Are you sure you wish to delete?" and click Yes. This will remove the Financial from the list. Page 78 Chapter 13 – E-mailing Reports and the Property Listing Table CHAPTER 13 - E-MAILING REPORTS, THE PROPERTY LISTING TABLE AND FINANCIALS If you have an Internet Service Provider and an E-mail account, you can E-mail reports, the Property Listing Table and financials to your client from the program. The program will open an E-mail Wizard and guide you through the steps. E-mailing Reports Follow the steps below to E-mail a report to your client. 1. Submit the search for your client or open a saved file. The properties will appear in the Property Listing Table. 2. Open the desired report to E-mail, for example, you may want to Email the Photo or Customer Report to your client. 3. Click on File > Send as E-mail. This will open the What to E-mail in the E-mail Property Detail Reports window as seen below. 4. Select which properties from the Property Listing Table you want to E-mail by checking one of the options listed. If you don't want to E-mail all the properties in the Property Listing Table, then mark the properties you want to send. If you want to send only one property, then highlight the property by clicking on it. Click Next to get to move to the next screen. Page 79 Chapter 13 – E-mailing Reports and the Property Listing Table 5. The Format of E-mail window opens. The program automatically selects the E-mail as a Browser link option. Keep this option selected if you would like to send your client a professionally formatted e-mail, which includes a link to the reports that you sent them, plus guidance and assistance to view them. If you want to send the e-mail as attachments versus a link, then select the second option. Click Next to continue. 6. The Who to E-mail window opens. Enter the address of the person you are sending the reports. Your E-mail address, Name, Signature and Website Address fields are automatically populated if you entered the information in the Primary Agent tab under Options > Preferences on page 7. Enter your Subject and Message. Click Next to continue. Page 80 Chapter 13 – E-mailing Reports and the Property Listing Table 7. The When to E-mail window opens. Select the option to either send the E-mail now or Send E-mail later. The third option will be disabled unless you are sending the e-mail with attachments. If you select Send E-mail later, see E-mailing at a Later Time on page 84. Click Finish to send the e-mail. 8. Below is an example of the E-mail that is sent to your client. As you can see, the E-mail includes a link to the reports that you have sent. 9. Click on the link and the Listings Summary window will open as seen on the next page. Page 81 Chapter 13 – E-mailing Reports and the Property Listing Table 10. You have the option to print summary or print marked reports. 11. Click on a listing and the report type that was E-mailed will open. E-mailing the Property Listing Table You can E-mail the Property Listing Table to your client. 1. Submit the search for your client or open a saved file. 2. Customize your listings by removing properties, columns, etc. 3. While at the Property Listing Table, click on File > Send as E-mail. This opens the What to E-mail in the E-mail Property Listing Table window as seen below. Page 82 Chapter 13 – E-mailing Reports and the Property Listing Table 4. Follow steps 4 – 10 above in E-mailing Reports starting on page 79. Example of Property Listing Table E-mailing Financials You can E-mail the Financials to your client. 1. Open your saved Financial. 2. Continue to click on the Next button until you have opened the financial and are looking at the report. 3. While at the financial, click on File > Send as Email. This opens the What to E-mail in the E-mail Financial window as seen below. Page 83 Chapter 13 – E-mailing Reports and the Property Listing Table 4. Follow steps 4 – 10 above in E-mailing Reports starting on page 79. Example of Amortization Schedule E-mailing at a Later Time If you decided to send your E-mail at a later time, then the next time you open the program, a message will appear on your screen as seen below. Click Yes to have the E-mail(s) sent right away. Viewing Outbox If you selected No above, then you can view your E-mail(s) that have not been sent by clicking on Tools > E-mail > View Outbox. Highlight the E-mail to send and click the Send Now button. Page 84 Chapter 13 – E-mailing Reports and the Property Listing Table Viewing History You can also view your history of E-mails that have been sent out by clicking on Tools > E-mail > View History. You can delete items off the list by using the Delete button. Page 85 Chapter 13 – E-mailing Reports and the Property Listing Table Resetting E-mail Options If you want to reset your E-mail so that the program looks at the default e-mail program loaded on your computer, then click Tools > E-mail > Reset E-mail Options. Click Yes to accept your default e-mail. Page 86 Chapter 14 – Contact Database CHAPTER 14 - CONTACT DATABASE The Contact Database resembles and functions like an address book. You can store client information and manage client files. Clients can be added, modified and deleted. Five types of files can be associated with a client: Search Criteria Search Results Financial Analysis CMA’s (add on module) Buyer’s Tour (add on module) Adding Contacts To add a new contact to your database and utilize all of the it’s features, follow the steps below: 1. Click addr. book on your Quick Access toolbar or click on Tools > Contact Database > Address Book. 2. Click the Create Contact button. The New Contact Information Wizard opens. 87 Chapter 14 – Contact Database 3. The New Contact Information screen opens at the Name tab. Enter your contact name and information and click the Additional Information tab. 4. Enter your business information and important notes if desired. Click the Create Search & E-mail button to open the Create Search Profile & Setup E-mail Wizard. 88 Chapter 14 – Contact Database 5. Enter a name for the Search Profile and click Next. If you decide to cancel at this point, then see Adding Search Criteria for a Contact on page 97. 6. Enter the search criteria that you will associate with the client and click OK. 89 Chapter 14 – Contact Database 7. The program automatically selects the option to add the contact to the Automatic Client Update. If you keep this selected, then the program will automatically e-mail the results of the Automatic Client Update to your client. The e-mail will include new listings, listings with price changes and listings with status changes (see Chapter 16 – Automatic Client Update on page 115). Uncheck the box if you do not want to include this client in your Automatic Client Update list. The program will bypass the E-mail setup and take you to the Client Mode. Click Next to continue. 8. Your client’s e-mail address (if entered in the name/contact information tab) will populate in the To section. You can change or add additional e-mail addresses. Your e-mail address, your name, website address, and signature will auto populate if you entered this information in Options > Preferences (see Primary Agent and Brokerage on page 1112). Enter a subject and message. You can also request a copy of the email by checking the option at the bottom of the window. Click Next to Continue. 90 Chapter 14 – Contact Database 9. Select a report format for the e-mail by highlighting the report name. If you are sending the update to your client, be sure to select a client only format. You will see an example of the report formats in the Report Preview area to the right of the list. Click Next to continue. 10. The program automatically selects the option to open this contact file so that your search criteria will automatically populate and the saved search results will be associated to this contact. Click Finish. 91 Chapter 14 – Contact Database 11. The Search window opens with your search name in the top left corner of the window along with the criteria that you already added for your client. Click OK to get your matching listings. 12. Feel free to edit your Property Listing Table (see Chapter 8 – The Property Listing Table on page 35). This becomes your initial list of properties for your client. You can print this list for your client or you can e-mail them the list (see Chapter 13 – E-mailing Reports, the Property Listing Table and Financials on page 79). From this point forward, the automatic client update function will e-mail any changes from the initial list including new listings, listings with price changes and listings with status changes. 13. Save the results by clicking on File > Save As. The program will automatically name your file for you. Click the Save button. 14. Close out of your client’s results by clicking the close button on your toolbar. 92 Chapter 14 – Contact Database Editing a Contact (General Information) To edit general information such as name, residence, business and/or notes for an existing contact follow the steps below: 1. Click addr. book from the Quick Access toolbar or click on Tools > Contact Database > Address Book. 2. Highlight the name of the contact to edit and click on the Edit Contact button. 3. Click the Name or Additional Information tab to add and/or change information and click OK. 93 Chapter 14 – Contact Database Editing Search Criteria and/or E-mail Options To edit the search criteria and/or e-mail options for an existing contact follow the steps below: 1. Click addr. book from the Quick Access toolbar or click on Tools > Contact Database > Address Book. 2. Highlight the name of the contact to edit and click on the Edit Contact button. 3. Click the Search Criteria tab. You will see the search criteria that was added when using the Wizard. Click the Edit button. 94 Chapter 14 – Contact Database 4. The Search Window will open. Make your changes and click OK. In our example, we added a price range. 5. The e-mail window will open. Make any necessary changes and click OK. If you don’t have any changes, then click OK to open the e-mail report option window. 95 Chapter 14 – Contact Database 6. Select a different report and click OK. If you don’t need to change the report, then simply click OK to get back to the search criteria tab. 7. Verify any changes and click OK to get back to the Address Book window. Be sure that the Enable Automatic Client Update and Enable Automatic E-mail functions are selected as well as verifying the report format. Click OK to get back to the Address Book window. Click Close to close the Address Book window. 96 Chapter 14 – Contact Database Adding Search Criteria for a Contact Let’s say you started adding a client using the Address Book, but found yourself out of time and did not get a chance to add your client’s search criteria. To come back in at a later time and add the search criteria to a contact follow the steps below: 1. Click addr. book on the Quick Access toolbar or click on Tools > Contact Database > Address Book. 2. Highlight the name of the contact and click on the Create Search & Email button. 3. Enter a name for the Search Profile and click Next. 97 Chapter 14 – Contact Database 4. Enter the search criteria and click OK when finished. 5. The program automatically selects the option to add the contact to the Automatic Client Update. If you keep it selected, then the program will automatically e-mail the results of the Automatic Client Update to your client. The e-mail will include new listings, listings with price changes and listings with status changes (see Chapter 16 – Automatic Client Update on page 115). Uncheck the box if you do not want to include this client in your Automatic Client Update list. The program will bypass the E-mail setup and take you to the Client Mode. Click Next to continue. 98 Chapter 14 – Contact Database 6. Your client’s e-mail address (if entered in the name/contact information tab) will populate in the To section. You can change or add additional e-mail addresses. Your e-mail address, your name, website address, and signature will auto populate if you entered this information in Options > Preferences (see Primary Agent and Brokerage on page 1112). Enter a subject and message. You can also request a copy of the email by checking the option at the bottom of the window. Click Next to Continue. 7. Select a report format for the e-mail by highlighting the report name. If you are sending the update to your client, be sure to select a client only format. You will see an example of the report format in the Report Preview area to the right of the list. Click Next to continue. 99 Chapter 14 – Contact Database 8. The program automatically selects the option to open this contact file so that your search criteria will automatically populate and the saved search results will be associated to this contact. Click Finish. 9. The Search window opens with your search name in the top left corner of the window along with the criteria that you already added for your client. Click OK to get your matching listings. 10. Feel free to edit your Property Listing Table (see Chapter 8 – The Property Listing Table on page 35). This becomes your initial list of properties for your client. You can print this list for your client or you can e-mail them the list (see Chapter 13 – E-mailing Reports, the Property Listing Table and Financials on page 79). From this point forward, the automatic client update function will e-mail any changes from the initial list including new listings, listings with price changes and listings with status changes. 100 Chapter 14 – Contact Database 11. Save the results by clicking on File > Save As. The program will automatically name your file for you. Click the Save button. 12. Close out of your client’s results by clicking the close button on your toolbar. Deleting a Contact To delete an existing contact follow the steps below: 1. Click addr. book on the Quick Access toolbar or click on Tools > Contact Database > Address Book. 2. Highlight the name of the contact to delete and click on the Delete Contact button. 3. Check the box to delete the associated files with this contact and click OK. 4. Click the Close button to close the Address Book window. 101 Chapter 14 – Contact Database Associating Financial Files The Associate with a Contact function lets you associate files of any type (financial, CMA’s and Buyer’s Tour files) with a particular client. 1. Run a financial report for your client or open a saved financial file so that you are looking at the report (see Financials on page 71). Be sure to save your file. 2. Click File > Associate with a Contact. The Associate Contact-Financial window opens. 3. Click on the desired contact name and click the Associate button. 4. Close out of your client’s results by clicking the close button on your toolbar. 102 Chapter 14 – Contact Database Viewing Associated Files To view a list of the files associated with a client: 1. Click addr. book from the Quick Access toolbar. 2. Highlight the contact and click on the Edit Contact button. 3. Click on the Associated Files tab. Click on the + sign to see a list of associated files. 103 Chapter 14 – Contact Database Unassociating Files To unassociate a file currently associated with a contact: 1. Click addr. book from the Quick Access toolbar. 2. Highlight the contact and click on the Edit Contact button. 3. Click on the Associated Files tab. Click on the + sign to see a list of associated files. 4. Highlight the file to unassociate and click the Unassociate button. 5. Check the box to delete the file from the system and click OK. 6. Click OK one more time to close the Edit Window. 7. Click the Close button to close the Address Book window. 104 Chapter 14 – Contact Database Printing the Contact Database You have the option to print your contact database in three different formats: Brief Format (information columns combined), Full Format (standard report form) or Card Format (concise printing in vertical format). Click addr. book from the Quick Access toolbar and then click the Print button. It displays the default printer. Click on the drop down box to select alternate printers. You can choose the number of copies to be printed. Select All Clients or just the one client selected. Select Brief, Full or Card Format. The Print Orientation allows you to choose between Portrait or Landscape. To preview the format, click on the Preview button. Click the OK to print. 105 Chapter 14 – Contact Database Exporting the Contact Database You can export your Contact Address Book to another software program as a standard text file. The text file can then be imported into any software program that accepts text programs. To export your client data, follow the steps below. 1. Click on Tools > Contact Database > Export. This opens the Export Contact Database dialog box. 2. Type a name for your file in the File name field. In our example, we named our file contacts. 3. The file is automatically saved as a Text File (.txt) in the User directory unless you change the directory. You can save the file wherever you like. 4. Click the Save button and when finished, a window opens to confirm the export was successful and the path where you can find the exported file. 5. Import your file into a similar program. 106 Chapter 14 – Contact Database Importing the Contact Database The program allows you to import a text file from another software program into your Contact Address Book. The file must be formatted properly; it must contain the same fields in the same order as the Contact Address Book. 1. Click on Tools > Contact Database > Import. This opens the Import Contact Database dialog box. 2. Find your file to import into your Contact Address Book. 3. Click on the Open button and your Contact Database will import the text file. A window opens to confirm the import was successful. Opening Associated Files for a Contact If you would like to open saved search results or Financials for a contact, then you need to use the Open Contact icon on your toolbar versus using the address book option (that is for viewing only). 1. Click on the open icon on your toolbar. 2. Highlight the contact from the list. The Search Results folder will display to the right with a + sign. 3. Click on the + sign to view the list of files. Highlight the file to open and click on the Open button. Your Property Listing Table will open with any changes that have occurred. 4. Close out of your client’s results by clicking the close button on your toolbar. 107 Chapter 14 – Contact Database Exercise 10: Creating a Seller’s Net Sheet Create a Seller’s Net Sheet for your Client using the following data: • • • • • • • Use any Client’s Name and Address. Home Sales Price of $350,000 Interest Rate of 7.0%. First Loan Balance of $150,000 $9000 for the Brokerage Fee (be sure to click on the $ option under Brokerage Fee) Additional Costs to include: 1. Roof Repair 2. Pest/Termite Inspection and Report 3. Reconveyance Fee Be sure to Preview your report and Save the Seller’s Net Sheet. Exercise 11: Adding a Client to your Contact Database • Add a client to your Contact Database and follow the wizard. • Search for a house with 3 or 4 bedrooms and at least 2 bathrooms. Their price range is $300,000 or higher. Select a District, or City or Area that applies to your MLS. • Be sure to add your contact to the Automatic Client Update. • When you are done adding the client, be sure to open the contact file so that you can launch the search. Open the search window and submit your search. • Save the search results (Hint: File menu). • Be sure to close your Property Listing Table and then close the contact. Exercise 12: Associating a File 108 • Open one of your saved financials and Associate it with the client you added in exercise 11. Be sure to go all the way through the wizard to get to the report. • Go back to your Contact Database and view your Associated Files for this contact. Your financial file should be listed. Chapter 15 – Timed Download CHAPTER 15 – TIMED DOWNLOAD The Timed Download function allows you to create a local database on your hard drive. The database you create will contain the properties in the areas or cities that you designate. Searching can then be performed without dialing into your MLS. To fully take advantage of a local database, the information must be updated regularly. For Office Users, the Timed Download feature is reserved for the Office Administrator. Setting up a Timed Download 1. Click on Search > Set Up Timed Updates or click the tdl button on the Quick Access toolbar. The Setup Timed Download/Client Update window opens. 2. To set up the Timed Download, click the Setup button to open the Timed Download window. 109 Chapter 15 - Timed Download 3. Highlight the Property Type to be included in your database. Each Property Type must be set separately. In our example, we are setting up Class 1 – Residential. 4. Click the Define/Edit Criteria button to enter the criteria of the properties that you want to include in your database. 5. Enter the search criteria for the properties that you want to include in your database. If you are searching for more than one status, such as Active or Sold, then be sure to use List Date to limit your listings. Click OK when finished. 110 Chapter 15 – Timed Download 6. After you set your criteria, the Timed Download window will open again and a checkmark will appear next to the property type that you have set criteria for and you will see the word Yes under the Criteria Set column. In addition, your criteria will be listed in the box under the Define/Edit Criteria button. 7. You then have the option to automatically download no photos, all available photos or you can select to download a specific number of photos per property. In our example, we selected to download only 1 photo per property for class 1 - Residential. 8. Follow steps 4 – 7 for additional Property Types to download. 9. If you prefer to set up the photo option for all of the classes that you have set criteria for, then select the All Property Classes option and then select whether to download no photos, all photos or download a specific number of photos. In our example, we selected to download First 1 Photo for the 2 classes that are set up with criteria. 111 Chapter 15 - Timed Download 10. You have the option to Reindex your Local Database after your download is complete by clicking on the Advanced button at the bottom of your screen (see Chapter 17 - How to Maintain your Local Database on page 119). Click OK to get back to the Set Up Timed Download window. 11. After selecting all of your items in the Set Up Timed Download window, click OK. You are now back at the Setup Timed Download/Client Update window. 12. Enter a Start Time in the Time field. 13. Select the Update Period for the subsequent downloads to be performed. 14. Click the OK button to set the download for the time specified. If you want to start the download immediately, then click on the Start ASAP box. 15. A check mark now appears next to the Set Up Timed Updates option. This means the Timed Download is set and will start according to the options selected. 112 Chapter 15 – Timed Download 9 Tip: The Start Time and Update Period will apply to your Timed Download AND your Client Updates if both are enabled and setup (see Chapter 16 – Automatic Client Update on page 115). 9 Tip: For the download to be successful remember to leave your computer on, and Listings open. At the time you have specified, your local database will automatically be updated. Updates on all set property types will be performed. 9 Tip: Because an initial timed download set to download all listings may take awhile, the Update Period should be set to 24 hours. Future downloads will not take as long, because only updated listings and information will download. Update periods for subsequent timed downloads can be set to occur more frequently. 9 Tip: While a Timed Download is being performed, you cannot perform any other task in the program. Successful Timed Download A Status Messages window will open when your timed download is successfully completed. Notice in the example that Class 1 and Class 2 have been downloaded and the number of records and pictures associated with each class. Downloaded files are automatically saved in the DB directory and downloaded pictures are automatically saved in the picture directory (see Chapter 18 – File Structure on page 120). 113 Chapter 15 - Timed Download Submitting a Search after a Timed Download is Performed After you enter all of the search criteria, you are ready to submit the search to find the matching properties. To submit your search, click the OK button in the Search window. Note: You will see the Database Location window ONLY if you have performed a Timed Download. Otherwise, it will dial into your MLS automatically. Connect button: Dials directly to your MLS. Local button: Accesses the information in your local database. If you have set up the Timed Download feature, you can access the local database by clicking the Local button. Notice that next to the Local button, the program alerts you to the last time your database was updated. This will ensure that the information in your local database is current. 9 Tip: A local database search is much quicker than dialing into your MLS. 114 Chapter 16 – Automatic Client Update CHAPTER 16 – AUTOMATIC CLIENT UPDATE Setting up an Automatic Client Update The Automatic Client Update program allows you to automatically update an existing client’s listings anytime rather than using the Client Update function explained in Chapter 8. The Automatic Client Update function uses the same timer settings that the Timed Download program uses. For Office Users, the Automatic Client Update feature is reserved for the Office Administrator. The update information will indicate if there are any changes in the listing report such as status or price. It will also indicate any new listings, and if a listing no longer meets the client’s criteria. The new data is automatically stored and linked to that client. 9 Tip: To work properly, you must have clients in your Contact Database with search criteria defined, search results saved and linked to a specific client (see Chapter 14 – Contact Database on page 87). 1. Click Search > Set Up Timed Updates or click the tdl button on your Quick Access toolbar. The Setup Timed Download/Client Update window opens. 2. To set up the Automatic Client Update, click Setup button to open the Automatic Client Update window. 115 Chapter 16 – Automatic Client Update 3. Your saved clients will be listed on the form. 4. Check the box for each client that you want to be included in the update or click the Select All button. 5. Click the OK button to accept your choices and open the Setup Timed Download/Client Update window. 6. Enter the Start Time in the Time field. 7. Select the Update Period for the subsequent updates to be performed. 8. Click the OK button to set the Update for the time specified. If you want to start the update immediately, click on the Start ASAP button. 9. A check mark now appears next to the Set Up Timed Updates option. This means the Automatic Client Update is set and will start according to the options selected. 9 Tip: The Start Time and Update Period will apply to your Timed Download AND your Client Updates if both are enabled and setup. 116 Chapter 16 – Automatic Client Update Successful Automatic Client Updates A Status Messages window will open when your automatic client update is successfully completed. Notice in the example that it lists your clients whether the system found any changes. The window tells you to go to File > View Automatic Client Updates to view detailed update information. 117 Chapter 16 – Automatic Client Update Viewing Client Update Results 1. Click on File > View Automatic Client Updates from the Main window. The Automatic Client Update Results window opens. 2. Select a client by highlighting the name. The data for that client will appear on the right side of the window. 9 Tip: The Open button will open your saved update results with additional update information. Printing Client Update Results Click on the Print button in the Automatic Client Update Results window. You have the option to print the update for All Searches or just for the Selected Search only. Click on Preview to preview the report before you print. Click OK to print. 9 Tip: Your data will remain in this window even after you exit the program. Go to File > View Automatic Client Update Results at any time. 118 Chapter 17 – How to Maintain Your Local Database CHAPTER 17 – HOW TO MAINTAIN YOUR LOCAL DATABASE If you utilize the Timed Download function, you may need to re-index your local database. If you change your Timed Download search criteria frequently, you will need to perform this procedure periodically. Changing the criteria frequently results in a local database that contains many records marked for deletion. The re-index procedure removes all records that are marked for deletion and rebuilds the index, the .MDX file found in the DB subdirectory, based on the remaining records. This will provide more free disk space on your hard drive. 1. Click on File > ReIndex Database. 2. The ReIndex/Pack Local Database dialog box will open as shown below. 3. Select the database that you would like to re-index by clicking on the file name. 4. Click the Open button to perform the re-index procedure. The process can take anywhere from a few seconds to several minutes. 5. Repeat the process for every class of property in your local database. 9 Tip: When setting up your Timed Download, we suggest you select the option Reindex Local Database so that you won’t have to perform the Reindex as a separate function as explained in this chapter (see Advanced Options on page 112). 119 Chapter 18 –File Structure CHAPTER 18 – FILE STRUCTURE To open Windows Explorer, click on Start > Programs > Windows Explorer or you can right click your mouse on the Start button and select Explore. WyldFyre Listings 7 automatically installs to the c:\WyldFyre directory (unless you specified otherwise during the installation process) along with several subdirectories. Windows Explorer with the WyldFyre 7 folder expanded 120 Chapter 18 –File Structure Windows Explorer with the Data subdirectory selected Subdirectories Addlist: This subfolder is not currently being used in WyldFyre Listings. Areamap: This is where the program for StreetMaps resides. Classinfo: This holds the definitions for control words and characteristics that make up a particular class of property. Cma: This is where the program for CMA Pro resides along with your saved CMAs. Cma_rpt: This is where the CMA reports reside for the CMA Pro module. Cust_rpt: This is where all custom reports (using Report Writer) are saved. Reports that are saved in class 1 are saved with a .rp1 extension, class 2 reports are saved with a .rp2 extension, etc. Data: This is where your saved search results and saved financials are stored. Your data files are saved with a .src, .mls and .dbf file extension and your financials are saved with a .fin extension. 121 Chapter 18 –File Structure Db: This is where your data is stored after a timed download is performed. Three files exist for each class. For class 1 you will see class1.dbf, class1.mdx and class1.mls. For a class 2 you will see class2.dbf, class2.mdx and class2.mls. Download: This directory is not currently used. Export: This is where your exported Property Listing Table and property photos are saved. The Property Listing Table is automatically saved with a .dbf (DBASE) extension and your property photos can be saved with a .JPG, .BMP, .PCX or .TCA extension. Help: This is where you can find the Help files for the program. You must have Adobe Acrobat to be able to read the files. Mail: This is where your email reports are saved when using the Send as Email function. Picture: This is where all your photos are stored once you dial into the MLS and select “Download Photos” as well as when you perform a Timed Download and request pictures. The file name of each picture is the MLS number. Platmap: This directory is not currently used. Std_rpt: This is where all of WyldFyre Listings Standard Reports reside. Temp: This is a holding area for files. Tour: This is where the program for Buyer’s Tour resides along with your saved Tours. Tour_rpt: This is where the Buyer’s Tour reports reside for the Buyer’s Tour module. Upload: This directory is not currently used. User: This holds printer definitions, the last search results, and the users saved search criteria. 122 Chapter 18 –File Structure 9 Tip: You will want to back up various directories if at some point you purchase a new computer and you want to copy your files over to the new computer. You may want to back up the cma, cust_rpt, data, db, export, tour and/or user directories. 9 Tip: At some point you may need to delete some old files out of WyldFyre Listings. The common directories to delete information are the cust_rpt, data, db, export, and picture directories. 9 Tip: Don’t forget you can utilize the Advanced Preferences function to maintain your data and picture files (see Advanced Preferences on page 10). 123