Inside this issue - Newcastle City Council
Transcription
Inside this issue - Newcastle City Council
Your council magazine Inside this issue Re-newcastle Fair choices for tough times A great year for rugby Keep it Clean Look out for your bin calendar and Newcastle City Learning course brochure with this edition Spring 2015 Welcome to Citylife Contacting the council In this edition Other useful numbers are: To report a faulty streetlight 0800 085 7307 24 hour automated payments line 0191 278 7878 (ask for ‘payments’) Repairs Centre for YHN tenants 0191 278 7878 (ask for ‘repairs’) Adult Social Care Direct 0191 278 8377 Textphone for people with hearing difficulties 0191 211 4944 To find out how to contact your local councillor phone 0191 278 7878 and ask for ‘councillor’ or visit www.newcastle.gov.uk/councillors Other ways to get in touch Visit our website Find us on Facebook Follow us on Twitter Fit for purpose council A working city Elections 2015 Investing in our future On Thursday 7 May you have the chance to vote in two key elections. You can vote for the person you want to represent you in Newcastle City Council, and for the person you want to see as your MP. If you haven’t already registered to vote, find out how you can do this on page 5. We want Newcastle to be a great place to live and do business which is why we’re continuing to invest in our city’s buildings and transport, as well as creating jobs and tackling youth unemployment. Find out about what’s happening at Science Central, in the heart of the city, as well as news on Generation NE on pages 9 to 15. 2015-16 budget The 2015-16 budget was approved by City Council on 4 March. This included a 1.95% rise in council tax. Find out what this means on page 6. Creating decent neighbourhoods - www.newcastle.gov.uk - www.facebook.com/newcastlecitycouncil - @NewcastleCC A year of rugby 2015 is a great year for rubgy, and nowhere more so than here in Newcastle. The city hosts three Rugby World Cup matches in October, and a new era for Rugby League gets underway in May when all 12 teams play an extraordinary round of fixtures at St James’ Park, as part of their Magic Weekend. Find out about the tournaments, and how fans will help boost the local economy on pages 18 and 19. Keep it clean We will spend about £4.2m this year keeping the streets of Newcastle clean – but we can’t do it without your help! Our ‘Keep it clean’ campaign encourages people to pick up their litter, clean up after their dogs and stamp out fly-tipping. Keep it green Council meetings Need to know how you can recycle more? And how you can help to make Newcastle a greener city? If so see pages 24 to 27. The council holds a number of meetings throughout the year which are open to the public. These include Cabinet, planning meetings, City Council and overview and scrutiny meetings. Tackling Inequalities Pupils do us proud, but we still want to improve The next Business Cabinet meetings take place at 4.30pm on Wednesday 25 March and Wednesday 22 April 2015. Official 2014 GCSE results show that more Newcastle pupils have achieved the expected standard than elsewhere in the country and across the region. But we know we need to do more to help children from poorer backgrounds to match the performance of other youngsters. Read about our schools’ performance and the Newcastle Learning Challenge on pages 34 and 35. Full City Council generally meets on the first Wednesday of the month at 6pm in the Council Chamber at the Civic Centre. Can you make a difference to a child’s life? Further details of all council meetings can be found at www.newcastle.gov.uk/committee-diary. Agendas and minutes for meetings can also be viewed from a link on this page. For more information please phone Linda Couch on 0191 211 5121 or email [email protected] If you’ve ever thought about fostering or adoption, we can help you with training and support. To read more and discover if this is the right opportunity for you, turn to pages 32 and 33. Spring has sprung! Why not use the opportunity to get active? Read about our Cycling in the City programme, as well as other ways to stay healthy and look after yourself in 2015 on pages 36 and 37. Citylife is produced by Newcastle City Council and printed by NCJ Media Ltd. Design by Paul Burgess Graphic Design. Front cover photo by Steve Brock. Citylife is printed on paper sourced from sustainably managed forests. 2 Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 3 Fit for purpose council News in brief On the up! It’s a sniff up! We have been ranked as one of the best employers in the country for lesbian, gay, bisexual and transgender (LGBT) staff. The council jumped six places to 19th in the top 100 employers in the Stonewall Workplace Equality Index 2015 which looks at how employers support their LGBT staff in the workplace. When employees are supported to be open about their identity, it can improve their performance, health and wellbeing. We are now the fourth best performing council in the country and have pledged to do more to make experiences for our staff in the workplace even better. On the market We have started to market the City Hall and the historic City Pool buildings. It’s hoped that an alternative use for the building can be found while the City Hall will continue as an entertainment venue. There are no plans to close it but instead build upon its reputation for showcasing national and international acts. The whole site on Northumberland Road in the city centre is expected to attract significant interest from developers, investors and community groups. We are also open to ideas for bringing the historic Turkish baths back into use. The City Pool and baths closed two years ago as a result of rising costs and Government cuts. If you are interested in the building contact Sanderson Weatherall on 0191 261 2681. 4 Scamp the sniffer dog is proud as punch after sniffing out thousands of black market cigarettes. During Operation Beagle, the two-year-old English Springer Spaniel, a former rescue dog, uncovered more than 10,000 illicit cigarettes at shops in Arthurs Hill and Byker. The haul was confiscated and bagged up while Trading Standards investigate. Shop owners caught selling illegal products face prosecution. All cigarettes pose a risk to health especially illicit ones which often contain higher tar levels. Trading standards officer Paul Leighton said: “The haul was one of the largest we’ve seized. It was definitely a good day at the office for Scamp.” Sign up for freedom Leaders of the UK’s most economically successful cities including Newcastle have launched a Modern Charter for Local Freedom. The Charter sets out the powers our cities and regions need to improve lives and boost the economy, and sets out how powers can be devolved from national parliaments to drive prosperity, increase equality and strengthen democracy. It calls for the Core Cities to have more control over taxes – not to raise taxes - but make sure that money raised locally is spent locally. The launch of the charter in Glasgow was attended by politicians from across the political spectrum. If you would like to back the call for more devolution you can sign the Charter at www.corecities.com Electric car cuts CO2 The Lord Mayor’s new electric car is striking a blow for the environment. The Nissan LEAF has saved half a tonne of CO2 compared to his previous petrol model. In a ground-breaking move, Newcastle’s Lord Mayor became the first mayor in the UK to make a permanent switch to a purely electric official car. Since the car was supplied in November 2014 by the Benfield Motor Group, he’s used it to travel all over the region, including to Sunderland Civic Centre and South Tyneside Town Hall - in total 1,759 miles. The LEAF is fitted with a plaque bearing the Lord Mayor’s coat of arms, a council flag and the city’s oldest number plate, OBB1, as well as markings to make residents aware it is 100% electric. The move is part of the city’s commitment to show that lowering your carbon footprint also makes good economic sense - zero emissions and costing 2p a mile to run. Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 5 Fit for purpose council Creating a Newcastle for the future Fair choices for tough times Delivering great services for a great city despite the cuts. The updated budget was approved by City Council on 5 March. It includes: Every year the council’s financial position gets more and more difficult. The amount of money we get from the Government for our day to day spending has been cut again. And, whilst the Government provides less, we are seeing the demand for some of our most vital services such as child protection and elderly care continue to grow. Overall the Council needs to save £40 million in the next financial year. This is on top of more than £151 million of savings which have already been made since 2010. We have made it plain to the Government that we think their cuts have hit councils harder than other public services, and that hard pressed places like Newcastle have suffered the biggest cuts of all. But, we have to be realistic. Spending cuts in the public sector are going to be with us for years to come. We have to change if we are to continue providing great services for a great city. Newcastle is leading the way in showing how councils can transform services to be fit for the future. This means making some big changes to the way the council does things. We are working more closely than ever with local people and community groups to find ways to keep services going. And we are doing more alongside other services in the city like the police, the health service, our universities and colleges, the business community and the voluntary sector to pool our knowledge and increasingly scarce resources so that we can continue to make a positive difference to our city and its people. You will notice a difference to how your council works. Many more of our services will be provided mainly through our 6 website. Some services, like our leisure centres and some libraries will move out of the council into the hands of Trusts and other organisations. Other services will be targeted more towards those people who really need them most rather than being available to everyone. Some council buildings will close as our workforce becomes smaller. At the same time as we find new ways to provide great services, we must also continue to invest in making Newcastle a great city. By investing sensibly we can help create the new business, jobs and homes that the city needs. Getting people into work helps reduce demand on our services. Attracting new businesses and providing more homes for people to live in the city helps increase our income from business rates and council tax – making us less dependent on the Government for funds. If there is one thing we have learned through the financial crisis it is that Newcastle can and must continue to stand on its own two feet. Nick Forbes Leader Newcastle City Council Let’s talk about the budget • A 1.95% rise in council tax. We’ve frozen council tax for the last four years – but an increase will help us continue to clean and maintain your neighbourhood • Increasing rents on council-owned properties by just over 2%. We’ll use this money to make improvements for tenants Investing in our city We have an important role to play in leading the city through tough times. Creating business, jobs and homes will help us create a city for the future. Which is why the budget isn’t just about making cuts. We will: • Increase the Newcastle Living Wage to £7.75 an hour. • Continue to transform areas of the city including Science Central, Central Station, Stephenson Quarter and the North Bank of the Tyne • Deliver plans for 20,000 new homes • Making savings in the cost of running the council – for example, by reducing the number of buildings we use • Remodelling and reducing the children’s social care workforce - but ensuring it will still meet demand and provide a safe service • Setting out a new approach to Family Services by introducing community family hubs. These hubs will be a ‘one stop shop’ for all families with children living in the most deprived communities In October 2014 we published ‘Fair choices for tough times’ which outlined the steps we need to take to respond to the ongoing financial pressures and increasing demand for our services. This marked the start of our consultation, which continued until 31 January 2015. Over 500 people and organisations gave us their views through a variety of routes, including events, Let’s talk Newcastle Online, and letters from organisations. We received comments about a variety of proposals, and in particular, feedback on proposals for school crossings, transport for those with special educational needs, the increase in Council Tax, the Family Services Review and the remodelling of the children’s social care workforce. Feedback was used to update our impact assessments, which are used to make sure we are making fair choices in tough times. Follow us on Twitter - @NewcastleCC • Modernise our transport system • Ensure that we campaign for greater devolution, so we have the powers, funding and responsibilities to improve the local economy • Invest in our digital services – both for the city and the council - helping people to get online • Support the Newcastle Learning Challenge to improve already high standards in our schools, and reduce the number of young people not in employment, education or training You can read more about these plans later in this edition of Citylife. • Making changes to our Special Educational Needs travel offer - including introducing a charge towards the costs of travel for over 16s • Carrying out risk assessments of school crossing patrols and talking to schools and businesses about alternative ways to fund some of them • Closing the Tourist Information Centre, and finding other ways of providing this service • Transferring our remaining leisure buildings (such as Walker Activity Dome) to other organisations • Stopping the subsidy to the Quaylink bus service, after the contract expires in 2015. But the service will continue • Reducing the night time noise response service. We will do planned night time visits, instead of reacting to calls Find us on Facebook - www.facebook.com/newcastlecitycouncil 7 Fit for purpose council What we spend on your services Budget 2015-16 The council gets the money it needs to run services from a range of different places. We’ve outlined below what this means for our budget in 2015-16. Planning and development £6.6million Environment and regulation £10.8million Housing £17.5million Leisure £19.4million Schools and other children’s services £214.3million Refuse collection and waste disposal £20.8million IT, Legal, Finance and other central services £21.0million How your council is funded Roads and transport Sources of income £22.6million Public health £24.0million Support for the most vulnerable people (social care) £170.0million Total £511.7 million Less money available from the Government How much does the council need to save? The council’s budget is under pressure because the Government has cut the amount of grant funding it provides. Between 2011/12 and 2014/15 the council has saved £151million. The Revenue Support Grant has been cut by £25.9million between 2014/15 and 2015/16. Between 2015/16 and 2017/18 we think we will need to save another £90million. Cuts seem to have had a bigger impact on councils in hard pressed inner city areas. Costs continue to rise At the same time that the Government has cut the Grant it gives to councils, the cost of providing services has been increasing. Our rising costs A small rise in council tax Council tax hasn’t gone up for five years – but to help protect services from cuts we are proposing a small increase of 1.95%. This works out as 34p per week for most people in Newcastle*. Increase by council tax band Increase for Band A property – £17.60 per year. Total £17.1 million Increase for Band D property – £26.40 per year. Your council tax bill will also show the amount of council tax you pay towards the cost of police and fire services. * *Band A properties 8 Follow us on Twitter - @NewcastleCC * * estimated Find us on Facebook - www.facebook.com/newcastlecitycouncil 9 A working city Generation NE – helping young people across our region into work Helping our young people into work and supporting local businesses to provide growth opportunities is the main aim of our new youth employment programme Generation NE. Working with Durham, Gateshead, Northumberland and North Tyneside councils, Jobcentre Plus and the North East LEP – we’re investing £4.5 million to create job opportunities for young people and support local businesses to develop their future workforce. Generation NE will work with small to medium-sized businesses in the region to create employment, training and work experience that will help develop young people’s skills and provide a workforce of the future for our local businesses. It aims to help businesses connect with the region’s next generation of employees. This means that young people get the opportunities and experience they need to kickstart their career, whilst giving businesses the chance to enhance, rejuvenate and future-proof their business. The first thing we’ll do is arrange a meeting with your local Business Advisor for Newcastle - Donna Barker. It’s a great opportunity to get to know each other and talk about your business’s individual aspirations, growth plans, recruitment needs and so on. Call us on 0191 230 0491 or email [email protected] The next step is to explore the potential for work experience, jobs, apprenticeships and traineeships. Donna will make sure she fully understands the infrastructure of your business to determine how a young person would best fit into your organisation. Step 3 When opportunities have been identified, Generation NE will source and match candidates on your behalf working in partnership with Jobcentre Plus and our wider network of partners. Left to right: Mark Stamper Programme Manager for Generation NE, Bob Patton Managing Director of Accenture, Cllr Grant Davey, Employability and Inclusion lead for the Combined Authority and Leader of Northumberland County Council, Steve McCall, Employer Engagement Manager, Jobcentre Plus and apprentices Lewis Reed and Ellie Gangel. How Generation NE can help your business Meet Donna Barker – the Business Advisor for Newcastle 10 Step 1 Step 2 Generation NE’s team of dedicated Business Advisors will help businesses deliver their priorities and objectives by linking them to the people and skills needed in their organisation and creating a tailored support package. They can also advise on any public sector funding that may be available to help them support their business growth. Over the next three years, the programme aims to help 2,000 young people aged between 17 and 24 years of age into work. For more information visit www.generationNE.co.uk or call 0191 230 0491 How it all works Celebrating our apprentices Here at the council, we’re also committed to future proofing our workforce and providing opportunities for young people. We believe that young people bring fresh ideas to our organisation and help us develop our workforce. We have a diverse range of apprenticeship opportunities across the council from job opportunities in our building and commercial enterprise service - which includes the traditional building trades such as joinery, plumbing, electrical and bricklaying – to the corporate services we need such as civil engineering, accounts, ICT and childcare. These varied roles ensure that our staff have the right skills and training to do the jobs that the council rely on to provide our services. A total of 12 awards we given out by Chief Executive Pat Ritchie, with 3rd year apprentice Mitchell Galloway in our Architectural and Constructions Services winning the top accolade of Apprentice of the Year 2014. Mitchell is currently studying HNC in Construction and the Built Environment at New College Durham and we are sure he will have a bright career ahead of him. Our apprenticeships also provide a great grounding for future careers with nearly all of our apprentices moving into further employment or education. In fact, over 80% of our Highways and Local Services management team have come via the apprenticeship route. We hold an annual awards scheme to celebrate the important contribution our apprentices make to the council. Our Apprenticeships Awards for 2014 took place at the Civic Centre on 6 March 2015 with over 120 people in attendance. Step 4 Donna will then pre-screen all candidates to make sure only the most suitable young people are put forward for interview. In many cases she’ll also facilitate and confirm interview dates and times. Apprenticeship Scheme 2014 winners Overall winner of the Year Mitchell Galloway, Architectural Apprentice 1st Year Apprentice of the Year Jamie Lawrence, ICT Apprentice 2nd Year Apprentice of the Year Maggie Johnston, Civil Engineering Apprentice Phone: 0191 230 0491. Email: [email protected] 3rd Year Apprentice of the Year Mitchell Galloway, Architectural Apprentice “Having gained extensive experience over the last 20+ years, I have specialised in helping employers recruit and train the right people for their business, developing service packages that are unique to each business. As a Generation NE Business Advisor, my mission is to help employers increase the opportunities they can provide to young people. I am always looking to develop creative and innovative approaches to facilitate work experience, jobs, traineeships, sector-based work academies and apprenticeships. I pride myself on making a difference and I am passionate about helping to reduce youth unemployment and breaking the cycle of ‘no experience, no job.” 4th Year Apprentice of the Year Christopher More, Apprentice Plumber For full details visit www.generationNE.co.uk or follow us on @GenNorthEast Step 5 On appointment of a young person, Donna will make regular contact with you to monitor their progress and ensure a smooth transition into the role. Adult Apprentice of the Year David Sleightholme, Environmental Response Apprentice Special Achievement Award 2014 Joint Winners – Samantha Proud, Painting and Decorating and Liam Kelly, Apprentice Plasterer For full details visit www.generationNE.co.uk or follow us on @GenNorthEast 11 A working city Re-newcastle We want Newcastle to be a city fit for the 21st century. Re-newcastle is the council’s programme of renewal and reinvention which is delivering the biggest transformation of the city’s infrastructure in a generation. connections that today’s businesses need to connect to their markets. We are building new homes across the city, creating new communities for our growing population. And we are creating new business districts, which will attract international investors and create thousands of new jobs. We are improving national and international transport links. We are making our city centre easier to get around on foot and by bike. We are putting in place the superfast broadband Re-newcastle is about reshaping our city so that we can fulfil our potential. And we want everyone in the city to feel the benefit residents, visitors, shoppers, cyclists, Investing in our future A station to be proud of Central Station’s makeover to the front entrance to the station is now almost complete. businesses and pleasure seekers - as Newcastle becomes a city to rival any in Europe. Some of our investment plans are now underway including redevelopment in and around Central Station, revitalisation of the Stephenson Quarter, Science Central is now open for business, improvements to Cowgate Roundabout and the iconic new housing development at Scotswood, to name but a few. We’re investing in our city for the long term, which will last long into the 21st century. Science Central officially opened by Minister for Cities The major refurbishment of the station and the area around it saw over £10 million of improvements including: • a new modern-feel to the station whilst protecting the Victorian heritage • new shops and cafes in the station • better facilities for passengers • the new glassed in area in the portico • a new public square to the east of the station • changes to pick up and drop off points for taxis and vehicles • improved pedestrian crossings on Neville Street • secure parking for cycles • a two-way segregated cycle lane on Neville Street Since these improvements have been made, there has been an extra 27 full time jobs created in the station and over 20 part time As part of the second phase of development, Newcastle University is investing over £58m on Science Central, which includes a state-of-the-art Urban Sciences Building. Architectural illustration This work included construction of The Core, the first building on Science Central, which opened in November last year. The building, owned by the council, is now over 90% full and offers flexible office space for high growth companies. This will create a new home for the School of Computing Science, as well as an urban observatory and decision theatre, allowing real time data from the city to be analysed and explored. Bringing together a range of research under the banner of digitally-enabled urban sustainability, the aim is to create a living laboratory, where everything from the infrastructure and environment to even the building itself, are used to develop and design sustainable solutions for the future. Work on the Urban Sciences Building is due for completion in Autumn 2017. Work also includes new pathways, cycle lanes and public squares, reconnecting and restoring previously run-down areas in the west end of the city, back into the city centre. The official opening by the Minister marked significant milestone for the partners. The £250 million 24 acre development is one the biggest regeneration projects of its kind in the UK, and is being delivered by a long term partnership between Newcastle City Council and Newcastle University, as part of the Newcastle Science City initiative. 12 Working with partners we have plans in place for a further £12.5 million of improvements to the station which will include a southern entrance and a makeover of the Metro Station ensuring that Newcastle Central Station is a modern transport hub for the millions of people who use it every year. Major milestone for plan to boost growth and jobs A plan to help shape future development across Gateshead and Newcastle has taken a crucial step forward with the publication of an independent inspectors report on Friday 6 March. The Core Strategy and Urban Core Plan for Gateshead and Newcastle was judged to be ‘sound’ and ‘legally compliant’ by government appointed Planning Inspector Martin Pike. Greg Clark MP formally opened Newcastle Science Central on Wednesday 25 February, and laid a commemorative stone on Science Square to mark the occasion, following the completion of the first phase of work. Originally home to the Elswick Colliery, and later to Scottish and Newcastle Breweries, the site has been a key part of Newcastle’s industrial landscape for over 200 years. As part of this work, known as enabling works, over 40 tonnes of coal have been removed from the site, to prepare the land for construction and development. jobs, helping to improve our city’s local economy. The station was also awarded the accolade of second best station in the country by English Heritage in December 2014. Science Central will be delivered over the next 10-15 years, bringing more and better jobs to Newcastle and attracting investment and leading edge businesses to a mixed new community including educational, business, residential and leisure facilities. Science Central has been part-funded through the European Union Regional Development Fund 2007-2013 (ERDF) and by the Regional Growth Fund. Gateshead and Newcastle are one of the first urban areas outside of London to develop a joint plan, providing a framework to manage development in a planned way to 2030 and beyond. Mr Pike praised both councils for their co-operation in creating the plan. In the report, he also described the consultation carried out by both councils to produce the plan as ‘extensive’ and ‘thorough’. The Inspectors Report is available to view on both council websites, at Civic Centres and public libraries in Gateshead and Newcastle. A letter will be sent to residents and businesses in Newcastle and Gateshead who were involved in the public examination of the plan. Newcastle and Gateshead Councils will consider the adoption of the plan at their Full Council meetings on 26 March. A partnership between Cllr Nick Forbes, Leader of Newcastle City Council, Prof Chris Brink, Vice-Chancellor of Newcastle University, the Rt Hon Greg Clark MP, Minister for Universities, Science and Cities Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 13 A working city £1m makeover for city street We’ve unveiled plans for a £1.1 million makeover for John Dobson Street in our city-centre. John Dobson Street is set to be transformed with a new boulevard-style, tree-lined layout featuring widened pavements, new road crossings, a two-way cycle-track, seating areas and improved public transport links. The proposed package of benefits and improvements to John Dobson Street includes: We were awarded £5.7 million from the Department for Transport’s Cycle City Ambition Fund (CCAF) to develop routes and encourage more people to cycle. This will not only benefit cyclists but bring significant environmental, health and financial benefits for everyone, and support a city-wide network fit for the future. The funding has come direct from Government, and can only be spent on this and other schemes for pedestrian, cycling and associated improvements. • A greatly enhanced 'boulevard' style environment • New and widened footpaths making it easier for pushchairs or people with wheelchairs to get around • New and improved crossings making it safer and easier for pedestrians to cross the road • Raised junctions which will make the road safer by keeping traffic speeds low • Reduced traffic levels which will improve air quality and reduce noise levels • A segregated two-way cycle track making it safer and easier for cyclists • New, more efficient traffic light junctions, keeping traffic moving and ensuring the lights are sequenced properly • Public seating • Improved bus journey time reliability, with only buses and authorised vehicles allowed between Ridley Place and St Mary's Place • New road and footpath surfaces • Cycle parking • Improved bus stop areas A key feature of the funding is the creation of a flagship cycling route, which will eventually link together all of the proposed strategic cycle routes across the city. It will also form a section of the Great North Cycle Way, a regional route from Blyth to Darlington. We’ve discussed the scheme with local businesses and residents and the feedback has been very positive although some tweaks to our design have been necessary. We will now proceed to statutory consultation and we hope that work will start in summer 2015. Keep up to date at www.newcastle.gov.uk/jds The planned changes will bring significant benefits for pedestrians, cyclists and public transport users, as the new layout and upgraded traffic light technology will make it safer and easier to travel within the city centre. Businesses will also benefit from the new layout, with a more attractive area for shoppers, visitors, workers and students. Access for deliveries will be maintained, and existing on-street parking bays will remain where possible. Top: How John Dobson Street used to look Right: Proposed improvements to John Dobson Street 14 Follow us on Twitter - @NewcastleCC Let’s keep the city moving We’re determined to keep Newcastle moving which is why we are introducing bus lane enforcement across the city. In order to keep buses moving and cut down on congestion – especially during peak hours – we have designated bus lanes along many routes in the city. To make sure they’re as effective as possible at keeping buses running on time, we are operating bus lane enforcement across Newcastle. If you drive illegally in a bus lane or bus only street then you may receive a fine. Cameras will be placed in the key locations below to monitor any vehicles ignoring the restrictions. • • • • • • Tyne Bridge slip road High Level Bridge Central Motorway Great North Road Brunton Lane Bridge Netherwitton Way Look out for the signs Bus lanes are clearly marked. Some are operational 24 hours a day and on Bank Holidays. Bus lanes that have restricted operating hours, such as from 7am to 7pm are clearly signposted to help drivers avoid a £60 penalty charge. For more information on bus lane enforcement go to www.newcastle.gov.uk/buslanes Cowgate Roundabout update Work to make over £4 million of improvements to Cowgate Roundabout is well and truly underway. Our staff are currently working on the site to widen the footpaths, build the cycle lanes and remove the existing kerbs and islands. This will be done in such a way as to minimise disruption to the traffic. The key part of the improvements is when we fill in the centre of the roundabout and the subways to flatten out the surface area. To do this, we use polystyrene blocks, that fit together like lego. These blocks are large and weigh 40kgs each they are designed to support the weight of the road above them. This is due to happen in the summer. Once this section of the work is complete, we will then complete putting in the new traffic islands and signals. We have also replaced the trees that were removed. They are a mixture of different tree types and should look great in a couple of years. We also intend putting bushes and smaller trees in other areas to make the area around the junction greener and more attractive. As Cowgate Roundabout is one of the main routes in our city-centre and across the city, we want to keep the disruptions from the work to a minimum and plan to close lanes during off-peak hours only where possible. You can keep up to date with all of the improvements to Cowgate Roundabout and watch the progress from our camera at www.newcastle.gov.uk/cowgateroundabout Find us on Facebook - www.facebook.com/newcastlecitycouncil 15 Go Smarter 16 Follow us on Twitter - @GoSmarterToWork Find us on Facebook - www.facebook.com/YourGoSmarter 17 A working city A year of Rugby 2015 is a great year for rugby, and nowhere more so than here in Newcastle. The city hosts three Rugby World Cup 2015 matches in October, and a new era for Rugby League gets underway in May when all 12 teams play an extraordinary round of fixtures at St James’ Park, as part of their Magic Weekend. Rugby World Cup 2015 Newcastle is proud to be a Host City for Rugby World Cup 2015. The iconic logo on the Tyne Bridge (and our front cover!) is generating excitement locally, and around the world. The three matches expect to attract an attendance of 134,000 over a two week period, including 51,000 visitors from around the world. Three Rugby World Cup 2015 matches will take place at St James’ Park: • Saturday 3 October South Africa v Scotland at 4.45pm • Friday 9 October New Zealand v Tonga at 8pm • Saturday 10 October Samoa v Scotland at 2.30pm But not only will fans be in for a treat – the city as a whole is set to benefit, as hosting the matches and attracting visitors to the city is predicted to bring £43 million directly into the local economy. Volunteers Hundreds of volunteers (called ‘The Pack’) have been recruited to welcome visitors to the city and to act as way finders. Legacy The Tournament legacy will include increasing investment in club facilities, training more coaches and referees, encouraging young people to volunteer in clubs and introducing Rugby into more schools. Fanzone Fans will be able to enjoy the excitement of Rugby World Cup 2015 in Newcastle’s Fanzone as well as watching matches being held elsewhere on the big screen in the city centre. Did you know? • New Zealand played Northumberland and Durham 80 years ago in Gosforth on 9 October 1935 and won 10 points to 6 • Jonny Wilkinson, former England Rugby Union captain, played for Newcastle Falcons from 1997 until 2009 and was awarded 182 caps • 28 caravettes will be parked up in Newcastle City centre packed with New Zealand fans who have travelled 11,500 miles to be here Rugby World Cup Trophy Tour The Webb Ellis Cup, Rugby’s most iconic Trophy, will start its journey around the UK and Republic of Ireland on 10 June, marking exactly 100 days to go until the start of the Tournament. The Domestic Trophy Tour will include a stop in Newcastle this summer. Full details on both Fanzones and the Domestic Trophy Tour will be announced next month. Tickets Tickets for all remaining matches, including Scotland v Samoa at St. James’ Park, are available on the official Rugby World Cup ticketing website tickets.rugbyworldcup.com TM © RWC Ltd 1986 18 Follow us on Twitter - @NewcastleCC Rugby for all The Geordie welcome is famous the world over - and extended to all. That’s why it’s great to see our gay-friendly rugby team, the Newcastle Ravens, running their successful Hadrian Cup competition again this year. The tournament is the only annual competition for gay and gay-friendly teams in the UK. Teams from London, Manchester, Edinburgh, Cardiff, Bristol, Birmingham and Northampton are expected to be in the city to compete over the weekend of 27-29 March. As residents, we’ll also want to cheer the Ravens on when they fly the flag for our city in the Union Cup, the European gay and gay-friendly competition being held in Brussels in May. The Ravens play regularly in the Derwent League with teams from across the North East. For more information about playing, supporting or sponsoring The Ravens go to www.newcastleravens.co.uk Festival of Rugby The Festival of Rugby 2015, which will run from 10 June until 31 October, will be a way for everyone to get involved in rugby through culture, arts, music and community activities. Visit www.festivalofrugby2015.com for more information. Can you hear thunder? We have ten sets of tickets for the Newcastle Thunder game on Friday 3 April to give away. If you’d like to be entered into the prize draw, please email [email protected] no later than midnight on 31 March stating your name and contact details, and include ‘Citylife competition’ in the title of your email. Each set of tickets is valid for four people, and winners will be notified on 1 April. #magicweekend The 2015 First Utility Super League season marks the start of a new era for Rugby League and a new venue for Magic Weekend when all 12 teams play an extraordinary round of fixtures at St James’ Park, Newcastle on Saturday 30 May and Sunday 31 May. Magic Weekend 2015 is Super League’s Summer Party – with six massive games, and two days of all the entertainment you can handle! Tickets start from just £25 – it’s the perfect sports fan’s gift. Tickets are on sale now and can be purchased by calling 0844 856 1113 or visiting www.rugbyleaguetickets.co.uk Find us on Facebook - www.facebook.com/newcastlecitycouncil 19 A working city Save time Go Digital Newcastle Go Digital Newcastle, run by Newcastle City Council, is supercharging internet speeds across Newcastle - helping residents and businesses turn the city into one of the best connected places in the UK! Superpower your business Go Digital Newcastle means there’s huge help on offer for local businesses! • Superfast Broadband Connection Voucher - worth up to £3,000* • Free skills workshops and expert advice - worth up to £1,000* (Only available to businesses in Newcastle) • Funding for IT and Computer equipment - worth up to £2,000* (Only available to businesses in Newcastle) Time is running out to apply so sign up now! *Eligibility criteria apply If you run a small or medium-sized business, charity or social enterprise in Newcastle, Gateshead, North Tyneside or South Tyneside you can apply to Newcastle City Council for a free voucher worth up to £3,000 towards the fixed cost of getting your business connected. To sign up or find out more visit www.godigitalnewcastle.co.uk/business Join the hundreds of businesses in Newcastle who are benefitting from the programme! MyAccount View your council tax, housing benefit and business rates online. Award-winning North East company Zipcube needs to move fast 24/7 – and with the help of a Connection Voucher its business is going supersonic allowing the company to connect to superfast broadband. For full stories of businesses taking advantage of Superfast Broadband, visit: www.godigitalnewcastle.co.uk With superfast broadband at home, you’ll be able to: Watch – HD movies download in minutes, and there’s no slow buffering on TV programmes Residents who want to take advantage of the service can choose from a wide range of internet service providers. Play – gaming online is quicker and more fun Learn – grown-ups and children can grab info for homework, courses and hobbies Sell – use services such as eBay and Gumtree to buy and sell in a jiffy Work – you could earn money by working from home or explore new job opportunities MyAccount is a free, interactive and secure online service that allows you to access council tax, housing benefit (including a landlord service) and business rates, 24 hours a day, 7 days a week. With MyAccount you can: • Check your account whenever you want • Get access to your bills and notifications securely • Get email alerts when new bills or notifications are issued • Notify us immediately of any changes in your personal details Connect – have video chats with friends and family no matter how far away via free services such as Skype Shop and save – it’s estimated that a household that uses the internet to get the best deals for shopping, insurance etc can save £560 per year Find out more about superfast broadband for your home at: www.godigitalnewcastle.co.uk/residents Follow us on But we know that we haven’t kept pace with change, and we haven’t made it easy enough for people to engage digitally with us – whether that’s making a payment on a smartphone, getting information on a tablet, or making contact via a home computer. One of the first changes you’ll see is ‘MyAccount’ – a way of accessing your council tax, housing benefits and business rates online. Expect more digital developments in the coming months! Speedy space bookers praise Go Digital Newcastle voucher offer Almost 5,000 extra homes have now been connected to superfast broadband in Newcastle. The rollout is delivering superfast access - internet speeds greater than 24 Mbps - and is on track to take superfast access to over 97% of the city. As a council, we want to have excellent digital services that are so easy to use that they are naturally the way people choose to engage with us. We’ve recently begun work to change this, following consultation on our ‘Digital by Choice’ vision. Property company builds its online presence with free business support Newcastle firm WDL Property Services specialises in building projects large and small – and now it’s building its own business with help from Go Digital Newcastle after receiving free Business Support RESIDENTS RESIDENTS DoitOnline @godigitalNCL or like us on /GoDigitalNewcastle Win an iPad! ini Apple iPad m 16GB Wi-Fi. 20 Follow us on Twitter - @NewcastleCC Three simple steps to register! All you need to do is Visit the Council’s website: www.newcastle.gov.uk/myaccount 1. Register your details to activate the service 2. Unlock your accounts using the unlock code on your bill or notification letter 3. Start viewing your accounts online Council Tax Housing Benefit - Check your balance - View your bill - See your instalments - See your payments - View details of discounts and exemptions - Check your entitlement - See when your next payment is due - View your notifications - See how your benefit has been calculated - View your payments - Report changes in circumstance Complete your online registration before midnight, 30 April 2015 for your chance to win. Visit www.newcastle.gov.uk/myaccount for details. Find us on Facebook - www.facebook.com/newcastlecitycouncil 21 Creating decent neighbourhoods Newcastle Help us to keep it clean Enviroschools Looking after our future Our Enviroschools programme is a fantastic way of getting our message out to young people about looking after Newcastle and keeping it clean. Enviroschools is a free programme that is available to all council-run schools and nurseries across Newcastle and we are currently working with 52 schools in the city. By getting involved in the programme schools are giving pupils the opportunity to make a real difference to their local environment, not only in the school but in the local community too. Every school involved can work towards their international green flag award. Or they can choose to take part in activities such as the school grounds competition, teaching the children how to grow different flowers, plants and vegetables as well making their outdoor spaces nicer. Pupils are also given the chance to become Eco Warriors to plan how their school can look after their environment and neighbourhood, Have you seen our new campaign Keep it Clean Newcastle? We decided to run this because it has become clear that something has to be done to stop people who are messing up our city, which the rest of us have to suffer for. We have had enough of people who drop litter, dump rubbish and don’t clean up after their dogs, and we know you have too. And we can no longer afford to clean up after these people, so if they don’t change their behaviour some areas of the city will go downhill very quickly. We also know is that most of you are very proud of your city and are happy to do your bit to look after it. There are so many great things going on in local communities so Keep it Clean Newcastle is also about celebrating these. By highlighting this fantastic work it will hopefully inspire others to get more involved in some way. It is also about educating people, young and old about the importance of looking after the environment. Our Enviroschools project works with children from the ages of four to 18 across schools in Newcastle. There can be no better way to protect the future of Newcastle than by making children aware how important it is to look after their city, and how wrong it is to mess it up. And we are clear that those people who do mess up our city will not get away with it because their negative behaviour affects other people’s lives so much. So Keep it Clean is also about the council doing everything in its power to stop people committing environmental crime and make those that do face the consequence. We know that stopping people dropping litter and leaving their dog’s mess on paths won’t happen overnight. But if we all work together and be clear that we don’t accept this then we will all be doing our bit to keep Newcastle clean. For more information visit www.newcastle.gov.uk/keepitclean for example by arranging litter picks and looking after parks. And we are delighted to announce that St John Vianney RC Primary School in West Denton has been awarded the Eco-School Ambassador Award, the highest award meaning it is now seen as an inspirational flagship school. We would like to congratulate them and are looking forward to presenting them with their award. For more information about Enviroschools visit www.newcastle.gov.uk/enviroschools Pictured left: Pupils from St Cuthberts RC High School receiving their well-deserved Green Flag Making things happen in Low Heaton Changing behaviours isn’t just about making people act more responsibly in their neighbourhood, it is also about people taking more responsibility for their neighbourhood. There are now hundreds of groups and individuals who are coming together to do this, whether it’s a group of neighbours tidying their back lanes or a community group or residents association organising activities. We have spoken to Iona Owen from the Low Heaton Community Association, a group who is doing just that. “A group of residents from the local area decided we’d like to come together and make positive changes in the Low Heaton area. We love where we live and are very proud to say that we come from Low Heaton and thought this was the best way of making things happen here. Community isn't just about the place, it's about the people! We want to improve not only Low Heaton itself, but also encourage and promote our community of residents. “We have had great support from the council and local councillors who have helped us set up this group, but are now going it alone. “We started off by asking residents what they wanted to be improved and how we can work together to achieve these goals. We have now run a number of very successful litter picks to keep the streets of Heaton clean as part of our Second Sunday Club. All we ask is that people give up an hour of their time in return for tea and cake. The difference is amazing, we have collected about 40 bags of rubbish each time. “Another area that residents felt strongly about was tidying up and improving the plants and green spaces, so we have spent some time doing this and recruited a group of green-fingered volunteers who help. This not only makes the area look nicer it discourages further dumping of rubbish which is essential. “Our regular Second Sunday Club is the chance for us to come together and organise what we do next and would invite other local people to come along and join us. Please keep an eye on our Facebook and Twitter pages for details of upcoming events”. For more information the group have their own Facebook page www.facebook.com/lowheatoncommunity 22 Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 23 Creating decent neighbourhoods We’re making the dirty people pay Some other examples of people paying for their crimes: We will not put up with people messing up our city and we know that you don’t want us to either. At the council we have a dedicated Environmental Protection Team that investigates environmental crime in Newcastle. They also make sure those who commit this pay, are prosecuted or even face prison. The team also investigates fly-tipping, find and prosecute people responsible for this and use CCTV cameras in some areas to identify vehicles used in this crime. They also work with the police to stop and prosecute illegal waste carriers. Environmental crime includes fly-tipping, littering and dog-fouling but the team also investigates rogue operators who illegally take away and dump your waste (you may not realise they are doing this illegally) and illegal scrap metal dealers. And they are very successful at making these people pay. Last year they: Every day members of the team patrol the city keeping an eye out for people who drop litter, cigarette ends, chewing gum and make a mess. They issue on-the-spot fixed penalties of £75 to people caught. And recently in Newcastle people have been taken to court for not paying these. Nine people have been fined £400 each for dropping litter. Someone was fined £600 for not cleaning up after their dog and another person £500 for throwing litter from a vehicle. • Brought 204 prosecutions for waste offences, including fly-tipping. This was the highest out of all of the England’s eight biggest cities (outside London), the next being Manchester where there were 27 prosecutions. Fined £1,6 00 6 months suspended jail sentence • Issued 2,231 fixed penalty notices of £75 for littering and dog-fouling (including dropping cigarette ends and chewing gum) and prosecuted 529 people for this. • Seized five vans used by illegal waste carriers, with one person being sent to prison for six months for illegally tipping waste. Communit y order - 10 0 hours wo rk So the message is clear - mess up our city and face the consequence. Check who is taking your waste If you pay someone to get rid of your rubbish it is your responsibility to check they have a valid waste carriers’ license from the Environment Agency. Because if this waste then gets dumped illegally it is still your responsibility and you may face a £5,000 fine. Illegal waste carriers are operating in Newcastle and illegally dumping the waste they charge to collect. Some of our parks are being a target for this. You should insist on seeing the original copy of their waste carrier’s certificate (or credit-card sized copy). Keep a record of their details just in case. If you see a vehicle in the act of tipping waste illegally contact Northumbria Police on 101. Too good to waste Give your garden waste a chance to grow into something else. All our garden waste gets turned into the highest quality soil conditioner to be used on local gardens and allotments, and by local farmers. For just £20 per year we will collect your garden waste from your home. It’s hassle-free and convenient too. To sign up to our Garden Waste Collection Service You should report fly-tipping, littering, dog-fouling and any other environmental issue to Envirocall: Email: [email protected] Online: www.newcastle.gov.uk/envirocall Phone: 0191 278 7878 24 Follow us on Twitter - @NewcastleCC - visit www.newcastle.gov.uk/gardenwaste - phone 0191 278 7878 (ask for garden waste). Find us on Facebook - www.facebook.com/newcastlecitycouncil 25 Creating decent neighbourhoods Communal bins – an update from Sandyford A greener city in the future By 2020 we want everyone in the city to recycle 55% of their waste. This may be in blue bins, at our Household Waste and Recycling Centres, by using our Garden Waste Collection Service or by doing things differently at home to reduce the amount of waste you create. To help with this we don’t only need you to recycle more, we want you to recycle the right things. On the next page we have given you more information about recycling glass and plastics in your blue bin. But there are other things you can do. In out last edition of Citylife we told you that we were trialling communal bins in some back lanes in Sandyford. • Love Food Hate Waste: This was part of our overall drive to improve the environmental condition of these lanes and put a stop to the problems caused by household bins not being returned to backyards after collection. After 12 weeks of using this new type of bin we asked local residents to fill in a questionnaire to let us know what they thought of them. And we’re pleased to say that the majority of residents who responded said they were happy. We had well over 100 questionnaires sent back, with 86% of residents saying the cleanliness of the back lanes had improved and 84% said they thought the scheme has benefited the area. We will be using this information and any other feedback to help us to plan our proposals to introduce communal bins to other areas in the city. These proposed areas have been identified as we feel they will benefit from this type of bin, but are asking for the views of local members and residents too. There is so much more you can do with food instead of throwing it in the bin. And by planning ahead and putting a little thought into shopping, storing and cooking food will go a lot further and will save you money. For useful tips and a link to the Love Food Hate Waste website (where you will also find some delicious recipes) visit www.newcastle.gov.uk/lovefoodhatewaste • Home composting: For food waste that you can’t put to better use why not turn it into compost? On average 20% of your green bin waste will be made up of things like fruit and vegetable peelings and used teabags that can be composted and this is great for your garden. For more information about home composting, including how to get a reduced price compost bin, visit www.newcastle.gov.uk/homecomposting • Garden Waste Collection Service: All that lovely compost will make your garden grow beautifully! So why not sign up to this service to not only keep your garden tidy but also to help keep our city greener, and it is only £20 for the year. The waste we collect from your brown bin will also be composted and turned into a quality soil conditioner used on gardens, allotments and farms in and around Newcastle. And we’re proud to say, we’re the only council in England that runs its own composting facility. For more information visit www.newcastle.gov.uk/gardenwaste Use your blue bin to the max The leaflet that you got with Citylife sets out everything you can and can’t recycle in your blue bin. But here is a bit more information to answer some questions we often get asked. Recycling fact: Recycled glass is also used to insulate the home so helps make it more energy efficient. Give us your glass We’ve said it before and we’ll say it again! Glass bottles and jars belong in your blue bin not your green! Unfortunately we are still finding that too many glass bottles and jars aren’t being recycled and this prevents it from going to the right place to be used again. And did you know? Glass does not degrade through the recycling process, so it can be recycled again and again. Remember: • You can recycle any colour glass bottle and jar. It’s fine if this is mixed • Please rinse your glass but this doesn’t have to be spotless. We know things like olive oil, marmite and jam can be difficult to budge so just do your best • Remove plastic or cork caps and lids as these can’t be recycled • It’s important to keep glass bottles and jars separate from other items. So please put these in your black caddy • If you have extra glass to be recycled take this to supermarket sites or our Household Waste Recycling Centre For more details of where you can find these visit www.newcastle.gov.uk/hwrc For more information visit www.newcastle.gov.uk/communalbins Around the house We have now been offering the blue bin recycling service in Newcastle for seven years. We know in this time you have changed the way you think about waste and now think more about recycling instead. But remember; don’t just think about recycling the stuff from your kitchen. You’ll have material that can be recycled all over the house. Check the contents of your bathroom and bedroom bins and make sure things like empty hairspray, deodorants and other aerosols make it into your blue bin. Don’t forget plastic shampoo, bubble bath bottles and plastic cleaning product bottles. And all newspapers and magazines too. For more information about goes in each of your bins visit www.newcastle.gov.uk/whatgoesineachbin If you haven’t got a blue recycling bin and would like one email [email protected] or call 0191 277 7878. 26 Follow us on Twitter - @NewcastleCC And the right plastics too Recycling fact: Your recycled plastic bottles get turned into much more than just more plastic bottles. This includes flooring and window frames, fleeces and fibre filling for sleeping bags and duvets too Sometimes there is a little confusion about what type of plastic can be recycled in Newcastle. The simplest rule is that any plastic container with a screw cap can be recycled (but this cap must be removed before you put it in your bin). All you need to do is rinse whatever you put in, and if you squash it too you’ll be making more space in your bin. Like with glass we accept any colour of plastic bottle. It doesn’t have to be clear. In Newcastle, like many places across the country, we are not able to recycle things like yogurt pots, margarine tubs, ready meal containers and punnets used for fruits. This is because the technology needed to sort these things isn’t widely available. So please put these items in your green bin. Easter bin collections 2015 The only change to bin collections over Easter will be the collection on Friday 3 April. Your revised collection day will be Saturday 4 April. Your new bin collection calendar for 2015-16 will have been delivered with this edition of Citylife. You can also check your bin day and find other information on our website at www.newcastle.gov.uk/bins Remember: - your bins should be out by 6.30am on your collection day. Please bring them back in as soon as possible after collection - all waste must be in your bin. We don’t collect any side waste as you may receive a fixed penalty notice (£75) if you put out loose waste Find us on Facebook - www.facebook.com/newcastlecitycouncil 27 Creating decent neighbourhoods Something for everything in our parks this spring Spring is here and thoughts will be soon turning to those longer summer days. So what could be better than getting out and about and enjoying what our parks have to offer? Walker Park Restoration We are delighted that work will soon start on Walker Park, to help bring it back to its former glory and give local people an attractive, well looked after place to enjoy their free time. Activities and events in our parks Our park rangers work across all of the city’s parks and countryside sites, delivering a varied programme of outdoor activity for everyone to enjoy. You can also learn more about the natural environment and how you can do more to protect it. Children can come and meet Pet’s Corners’ small animals on the first Sunday of every month at Jesmond Dene. As well as finding out more about the cute creatures they’ll also get the opportunity to cuddle these as part of the petting sessions. Or why not be an early bird and enjoy the dawn chorus on a very early morning walk in Jesmond Dene on Sunday 3 May to listen to the delightful sounds of the birds? And as a reward for those who are up and ready for the 4.30am start we’ll be offering bacon sandwiches and hot drinks afterwards! We also have bat walks and moth traps to get closer to these fascinating creatures. But don’t worry, the moths are always released unhurt! And the rangers work closely with local volunteers who want to share their love and passion of local and natural history, offering specialist guided walks across the Ouseburn Parks and other locally focused events. These volunteers also play an invaluable role in helping the rangers to look after and improve our parks and green spaces. For more details and full programme of activity visit our website – www.newcastle.gov.co.uk/parks Coca Cola ParkLives Spring into another year Last summer hundreds of you enjoyed Coca Cola ParkLives and the activities in our parks. So we are delighted that the programme will be continuing this year, and what’s even better is that everything is free! The 2015 programme is even bigger and better so you will be sure to find something for all of the family throughout the summer holidays. We have even introduced Nordic Walking and look out for keeping active with your dog sessions, so even canine members will be entertained! ParkLives will take place in seven of the city’s parks – Paddy Freeman’s, Hodgkin, Jesmond Dene, Heaton, Blakelaw, Tyne Riverside and Gosforth Central Park. You can chose to get involved in a whole array of things, from Tai Chi to hula hooping and family 28 games like rounders, basketball and football. And this year we are also running a new and improved Spring Park programme from March, so you will be able to improve your health at the same time as having fun. Have a look at the new programme by visiting www.activenewcastle.co.uk and www.parklives.com Register your place as sessions will get booked up quickly and some classes are limited in numbers. Follow us on Twitter - @NewcastleCC This is being funded by the council and the Heritage Lottery Fund. There will be a new community café at the former play centre, new facilities for children and young people including a multi-use games area for tennis, basketball and football, a refurbished play area, skate park, drainage to football pitches and an under 12s football pitch. Improvements will also be made to paths and more trees, shrubs and flowers will be planted. And the park will be firmly put on the city’s heritage map with the re-introduction of the Robbie Burns monument, first erected in 1901 but removed in the 1970s. The work should be finished in time for summer 2016. A new era for our parks Newcastle has always had a rich tradition of parks and open spaces, from those that are part the city’s history like Exhibition and Leazes Park to country parks and recreation grounds. It is vital that we protect these parks so future generations can also enjoy them and this has become even more important in a time of reduced budgets and spending. That is why we are looking at different ways for our parks to be managed and maintained. One option we are looking at is to develop or work with a Trust that will become responsible for some parks. This will run separately from the council but we will continue to be involved in other ways. We will have more to tell you later in the year but in the meantime will keep working with our partners to find the best way to take care of these important spaces. Find us on Facebook - www.facebook.com/newcastlecitycouncil 29 Creating decent neighbourhoods Support your local markets Whether you’re looking for fresh fruit and veg, local produce or bespoke jewellery and gifts, you’ll find something perfect at one of the city’s markets. Win tickets to the Theatre Royal this Summer Our famous Grainger Market in the city centre is home to over 100 local businesses, offering a huge range of shops for visitors to browse while enjoying the true Geordie market experience. Meat, cheese, bread, cakes, together with local green-grocers, several cafés and takeaways, cobblers and other stalls – too many to list. All of this under one roof, six days a week and service with a smile. Twelve Angry Men is playing at the Theatre Royal Newcastle from 15-20 June 2015, and we have a pair of tickets to give away for the opening night! The Quayside Market runs every Sunday with up to 100 stalls offering a real variety of goods to buy - arts and crafts, local food, sweets, bags, flowers and plants to name a few. And in a wonderful setting on the banks of the River Tyne. Our popular Farmer’s Market at Grey’s Monument brings 24 local producers into the city on the first Friday of every month between 9.30am and 2.30pm by which time they are usually sold out! They know everything there is to know about their high quality products, whether it’s reared, grown, brewed, crafted, baked or pickled! All have a loyal following of foodies who flock to the stalls then often head into the Grainger Market for more market goodies. The show follows twelve jurors who have murder on their minds and a life in their hands as they decide the fate of a young delinquent accused of killing his father. But what appears to be an open and shut case soon becomes a dilemma for the twelve, as their prejudices and preconceived ideas about the accused, the trial and each other turn the tables every which way, until the nail-biting climax... If you’d like to be entered into the prize draw, please email [email protected] no later than midnight on 31 May stating your name and contact details, and include ‘TAM Newcastle’ in the title of your email. Terms and condition apply. Prize is valid Monday 15 June 2015 at Theatre Royal Newcastle. Subject to availability. Prize is as stated and cannot be transferred or exchanged. No cash alternative will be offered. 30 Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 31 Tackling inequalities Helping people to get out and about How did we do? Read our Local Account Friends Action North East (FANE) and DisabledGo have been working together with us to help disabled people to get out and about in Newcastle. FANE is a Newcastle based charity that runs www.friendsaction.co.uk. The accessible website provides lots of information on what’s on, as well as an interactive community map which lists local groups, venues and activities. Support is available to help people to get online. FANE also offers a friendship mentoring programme which helps people with learning disabilities to make and maintain friendships and participate in social activities. DisabledGo Newcastle offers information on over 500 venues across the city and surrounding area – letting you know things like whether there is level access or suitable toilet facilities. People visiting www.disabledgo.com can make informed choices about whether they can access a restaurant or leisure facility. We've now published our 2013-14 Local Account – our ‘annual report’ for adult social care. The information on the sites is linked, so that people can find out what they need to know quickly and easily – helping them get out and about more easily too. It shows that we and the services we commission continue to do well. Despite the fact that we are doing more with less, the vast majority of people (94%) say the care and support they receive improves their quality of life. This is a slight improvement on last year, and it’s a real tribute to the hard work of the thousands of people across our city who care for vulnerable adults. Thinking about adoption? The account also gives us some interesting snapshots into the social care ‘map’ in Newcastle. For example, did you know that we spend £74.8 million on adult social care services, or that we are the second best performing council in the North East? We’re inviting anyone thinking about adoption to find out more and adopt with us. Secure and loving homes are needed for children and sibling groups of all ages, ethnicities and with a range of different needs. We welcome applications from all sections of the community. You can read the full report on our website at www.newcastle.gov.uk/localaccount Introduction of Universal Credit in Newcastle Universal Credit is a means tested benefit for working age people who are on low incomes, working, seeking to work or unable to work. It will eventually replace the following benefits and tax credits: • • • • • • Thinking about adoption? We’re inviting anyone thinking about adoption to find out more and adopt with us. Secure and loving homes are needed for children and sibling groups of all ages, ethnicities and with a range of different needs. We welcome Income-related Employment and Support Allowance Income-based Jobseeker’s Allowance Income Support Child Tax Credit Working Tax Credit Housing Benefit Universal Credit will be introduced in Newcastle on 27 April 2015, but only for single people who would previously have been eligible to make a new claim for Jobseeker’s Allowance (JSA). This is part of a national roll out of Universal Credit for new claimants applying for JSA taking place between February 2015 and March 2016 in all jobcentres and local authorities. We don’t have a date yet for when couples and families and people claiming other means tested benefits will be included in Newcastle. Thinking about adoption? We’re here to help you every step of the way. We’re here for you, for the children, for life. If you’re thinking about adoption, we’ll give you all the advice and support you need during what is a life-changing process. Our adoption service is making a real difference to hundreds of children’s lives across the city and also to adoptive parents from our region. If you are interested in finding out more, why not come along to one of our drop-in information sessions? The evenings are held at 7pm, at the Register Office, Newcastle Civic Centre. Confirmed dates for 2015 are: • • • • • • Thursday 5 March Thursday 7 May Thursday 2 July Thursday 3 September Monday 19 October Thursday 22 October Get in touch to find out more about adopting with us. 0191 211 6777 [email protected] newcastle.gov.uk/adoption For more information, visit the Newcastle City Council website at www.newcastle.gov.uk/welfarereform 32 Follow us on Twitter - @NewcastleCC Find us on Facebook - www.facebook.com/newcastlecitycouncil 33 Tackling inequalities Fostering a Future: ‘the rewards are amazing’ Fostering information sessions Do you want to make a difference to a young person? We need foster carers for children of all ages, backgrounds and different needs. All sessions start at 6pm, and are held in the Haymarket Room at the Registrars Entrance of Newcastle Civic Centre. Confirmed sessions for 2015 are: For an informal chat about becoming a foster carer, you can phone us on 0191 277 2430, or you could come along to one of our information evenings. • • • • • Thursday 19 March Thursday 21 May Thursday 23 July Thursday 24 September Thursday 19 November Pupils do us proud as Newcastle schools buck the trend Official 2014 GCSE results show that more Newcastle pupils have achieved the expected standard than elsewhere in the country and across the region. Changes to the way figures are calculated have seen performance in many schools fall nationally. But Newcastle schools have bucked the trend by maintaining last year’s highest ever performance despite tougher new measures. Results for Newcastle state-funded schools show that: • 57.3% of pupils achieved the expected standard of 5 or more A*-C graded GCSEs or equivalent - including English and Maths - compared to 56.8% of pupils in similar schools nationally and 54.6% in the North East • 71.7% of pupils made expected progress or better in English • 65.6% of pupils made expected progress or better in Mathematics Want to make a difference to a child’s life? Foster a Future can help you. Contact us to find out more. 0191 277 2430 [email protected] newcastle.gov.uk/foster 34 Newcastle’s results have improved consistently over a number of years, closing the gap to the national average and now exceeding it for the first time. In November, Ofsted reports showed that 96% of pupils in Newcastle go to ‘good’ or ‘outstanding’ primary schools. This places us third out of 150 local authorities nationally and second in the region. And 84% of pupils attend a ‘good’ or ‘outstanding’ secondary school, also well above average. Follow us on Twitter - @NewcastleCC Beating the poverty trap to give youngsters the best start in life Teachers, academics and business leaders have joined with the council to find ways to help children from poor backgrounds to match the school performance of other youngsters. The Newcastle Learning Challenge is investigating why poverty has a negative impact on educational attainment for too many children in the city. The ‘attainment gap’ between children from disadvantaged backgrounds and their peers starts in the early years of a child’s life and lasts throughout their childhood. This gap appears to widen during the secondary school years. In Newcastle almost 38% of children from disadvantaged backgrounds achieved good GCSE results in 2014, compared to almost 70 per cent of children who are not disadvantaged. This is an ‘attainment gap’ of 32 percentage points, which is greater than the national average gap. Now the expert Learning Challenge panel has been tasked with making recommendations about how the gap can be narrowed, so that all young people have the chance to fulfil their potential and the number of young people not in education, employment or training is reduced. The group will report back in May 2015. Find us on Facebook - www.facebook.com/newcastlecitycouncil 35 Tackling inequalities On yer bike! Tackling legal highs Legal what? The use of so called ‘legal highs’ or Novel Psychoactive Substances (NPS) is becoming an increasing problem in Newcastle. Newcastle has launched its Cycling in the City programme to help more residents make cycling a part of their everyday lives. These are man-made chemical compounds which mimic illegal drugs like cannabis, ecstasy, amphetamine and cocaine. They’ve been designed to get round the law relating to illegal drugs. Usually, they are sold from shops selling smoking paraphernalia or from the internet, but current law does not restrict their sale in shops. In August 2013, the council secured a grant from the Department of Transport’s Cycle City Ambition Fund to create new and better routes for people to cycle safely into the city centre. As part of this initiative, we are investing in projects to increase and encourage cycling and walking opportunities. Activities are already up and running across the city. The programme has something for everyone and is designed to: • • • • 350 legal highs have been banned since 2010 but each time Government does so, manufacturers create new versions that have the same effects. They are advertised as things like bath salts or plant food, and the packaging is colourful and engaging to appeal to young people. There are usually no ingredients or instructions for use on the packet and there is no way of knowing what you are actually taking. Build capacity and confidence Promote and provide information about cycling Train and support cycling and walking champions Provide training and support to families and communities who have low levels of physical activity These drugs haven’t been tested for human use but are being taken by people in our communities. They are likely to cause long lasting damage, and can also mean an immediate risk to health, safety, vulnerability and a change in behaviours. There are already lots of ‘Dr Bike’ sessions happening at venues around the city for people to pop in with their bikes and get them checked over by experts. People receive a ‘prescription’ which describes what work needs to be done so that they can then take it to a bike mechanic to be fixed. The Home Secretary is calling for more effective laws to ban the sale of these products, as has been done in Northern Ireland. Newcastle councillors have been lobbying the Government on this issue, and are working to tackle problems related to this in Newcastle. There are also cycle maintenance sessions taking place all over the city which are free for any residents to book on to (and worth £30), where owners learn how to repair and maintain their bikes themselves. In addition, led rides and beginners cycling sessions are available for those returning to cycling or those who have never been on two wheels before. If you are concerned someone you know may be using these drugs, help is available at www.talktofrank.com or www.hiwecanhelp.com. Alternatively call Newcastle PROPs on 0191 226 3440, Lifeline on 0191 2614719, or for young people under 18 years, contact DnA on 0800 0730 470. Cycling is a good idea because: • It can be a quicker option than you think – you can bypass those traffic jams! • It is good for your physical and mental health • Cycling saves money – you don’t have to use the bus or metro and it saves on petrol if you drive • Cycling can be a way of socialising, meeting new people and having fun with family and friends • It gives you the opportunity to explore different places in a different way • It’s good for the environment – it has a low carbon footprint For more information on what’s happening near you go to: www.facebook.com/cyclinginthecitynewcastle 36 Be clear on cancer Many cancers can be treated if caught early. This year, Public Health England is launching a national Be Clear on Cancer campaign to raise awareness of the symptoms of oesophageal (the food pipe or gullet) and stomach cancers. Symptoms of this type of cancer are: • food feels like it’s sticking in your throat when you swallow • indigestion or heartburn on and off for three weeks or more • losing weight for no obvious reason • trapped wind and frequent burping • feeling full very quickly when eating Follow us on Twitter - @NewcastleCC • feeling bloated after eating • nausea or vomiting • pain or discomfort in your upper tummy area These diseases cause over 10,000 deaths a year - early diagnosis is crucial to improve survival rates. If you think you have any of these symptoms talk to your doctor. Healthy Living Pharmacies Newcastle will soon be launching its healthy living pharmacy programme across the city - following on from success in other parts of our region. What is a Healthy Living Pharmacy? A Healthy Living Pharmacy has all the normal functions of a pharmacy but they can also offer advice and support for healthy lifestyles. They can help people who want to stop smoking, give advice on getting fitter, on sexual health, healthy eating and managing alcohol consumption. These pharmacies will also have Healthy Living Champions working within the pharmacy team – who will help support public health campaigns in their communities. Find us on Facebook - www.facebook.com/newcastlecitycouncil 37 Your local NHS Deciding together The future of specialist mental health services in Newcastle – and how we can improve them. Everyone has a part to play in helping the NHS do its job – that’s the message from local doctors and nurses as we approach the Easter holiday season. Over the past few months, the clinical commissioning groups in Newcastle and Gateshead have been asking residents about their experiences of specialist mental health services. Urgent and emergency care services have faced real pressures due to slips, trips and viruses over the winter, and Easter often brings a further spike in demands on the NHS. Called ‘deciding together’, the discussions have been about the services that support people with complex mental health issues like severe depression, schizophrenia, psychosis, and personality disorders. These include specialist community services and also care that people may more rarely need in a hospital. Mental health services have changed dramatically over the last 30 years. These changes need to continue so the NHS can keep improving the quality of services, support people to have a better quality of life, recover sooner and challenge the stigma which still exists around mental health. Since November, local people have taken part in focus groups, market stall events, surveys, interviews and special events which considered how the ‘mental health pound’ might be best spent. Dr Guy Pilkington, GP Chair of NHS Newcastle Gateshead Alliance and the Mental Health Programme Board, said: “I’d like to thank everyone who has taken the time to give their views and take part in discussions. All the feedback we receive will be Sharing views on how to spe nd the ‘mental health pound’ at a recent event published, and will be used to develop scenarios for improvements to services locally.” Look out for further information coming in late spring 2015. For further information please visit: www.newcastlegatesheadccgalliance.nhs.uk Improving Newcastle’s speech and language services Parents and families are taking the chance to have a say on the future of speech and language services in Newcastle as part of a review now underway. The city’s speech and language therapy services, provided by the NHS in partnership with the city council, offer expert guidance to help children improve their communications skills. With special educational needs and disabilities (SEND) services being reformed following the Children and Family Act 2014, the speech and language therapy service is being reviewed to bring it in line with the new legislation and take the opportunity to improve services for all children with communication difficulties. Dr David Jones of Newcastle West Clinical Commissioning Group (CCG) said: “Hundreds of local children rely on speech and language services every year, and this is a chance to look at the service we are providing and see if there are areas we can improve. “Parents and families have valuable experience of using the service, and we’re keen to hear their comments and ideas for the future.” The service, which supports children in their own home, school or nursery as well as in the RVI or specialist clinics, helps with areas like understanding or using spoken language, voice disorders and stammering. Newcastle City Council and the NHS Clinical Commissioning Groups for Newcastle West and Newcastle North and East are engaging with service users, providers and partners to redesign the service together between now and April 2016. Bridget Atkins, Children’s Services Commissioner at Newcastle City Council, said: “Our aim is to work with the people who use and deliver the service to highlight any areas we can improve, and design new ways of working. A more integrated service can bring real benefits in outcomes for children and young people as well as better value for money.” To find out more about the review, contact Kirsty Williams at [email protected] or on 0191 211 5389. 38 Helping the NHS to help you Follow us on Twitter - @NGAllianceCCG Dr Steve Summers (pictured above), a local GP and Chair of NHS Newcastle North and East Clinical Commissioning Group, said: “Holiday periods can be another busy time for the NHS, but everyone in Newcastle can help by thinking about which NHS service is best placed to help them. “We would always encourage patients to come to Accident & Emergency if they need urgent medical attention, but it’s important to keep A&E for real emergencies and only use an ambulance when it’s really necessary.” “Your GP should be the first port of call for health issues, but if you’re not sure who to contact, it’s best to call the free NHS 111 service for help in finding the right service for your needs. “A lot of common problems can be treated at home with advice from your local pharmacist. With over 700 pharmacies in the North East and no need to make an appointment, it’s far simpler to ask a pharmacist about minor things like coughs, headaches and vomiting bugs.” Another option for minor injuries or illnesses is to visit one of Newcastle’s three NHS walk-in centres: • Lemington Walk-in Centre, Lemington Resource Centre. Tel: 0191 229 1806 Open 8.30am to 12.00 noon, Monday, Tuesday and Wednesday. Open 1.00pm to 4.30pm on Friday • Molineux Street Walk-in Centre (just off Shields Road, Byker). Tel: 0191 213 8566. Open 8am to 8pm, seven days a week, including bank holidays. • Ponteland Road Health Centre Walk-in Service, Blakelaw. A GP led service. Tel: 0191 271 9030. Open 8am to 8pm, seven days a week. • Westgate Walk-in Centre (on Westgate Road at the former Newcastle General Hospital site). Tel: 0191 282 3000. Open 8am to 8pm, seven days a week including bank holidays. Details of local pharmacists, GPs and walk-in centres are available at www.keepcalmthiswinter.org.uk Clinical commissioning groups become one The three Clinical Commissioning Groups (CCGs) – Gateshead, Newcastle North and East, and Newcastle West will merge to form a single statutory body, Newcastle Gateshead Clinical Commissioning Group, on 1 April 2015. The three CCGs are membership organisations of the 67 local GP practices covering Newcastle and Gateshead. As part of the changes from the Health and Social Care Act (2012) they were established as three CCGs in April 2013 with responsibility for the planning and purchasing (the commissioning) of local NHS healthcare and health services for local people. The three CCGs have operated together as the Newcastle Gateshead Alliance under a partnership agreement from their inception in April 2013, recognising that the similarities between their areas in demographics and healthcare needs, and patient flows between the two areas. www.newcastlegatesheadccgalliance.nhs.uk 39 To win tickets, see page 19