The Keltic Buzzz… - Keltic Transportation

The Keltic Buzzz…
Volume 26
June 2015
KELTIC’S 18TH ANNIVERSARY
We at Keltic wish to express our sincere appreciation to all of the employees for their
faithful support as we celebrate our eighteenth year in business. When the company
was founded in 1997 with 2 employees, we could hardly foresee the growth to an international company with a staff of over 200. This could not have been possible without
the dedication and hard work of each member of the team.
Keltic would like to take this opportunity to recognize and thank the valued customers
who have expressed confidence in us and who have been so loyal over the years.
A big “thank-you” to our suppliers for their part in our successful business operation for
providing Keltic with the necessary tools to keep us moving forward on a daily basis.
Keltic is not only a transportation & logistics business, but a true family. From our drivers to the office staff, everyone is treated with respect and is viewed as an integral
team.
Here’s to another eighteen years…. Cheers!!
"Opportunities don't happen. You create them." Chris Grosser
As the snow melts and the days lengthen, it
is time for another very special
announcement from
“Operation Keltic”
We are continuously looking at ways to improve the effectiveness of our trucking operation. As we enjoy another successful year in trucking, our goal is to become more
efficient and interactive with our customers and drivers. With this constant goal in mind, I’m
excited to announce some personnel realignments that took place this past April.
 Brandon Mullins has assumed the role of Operations Supervisor. Brandon’s new re-
sponsibilities will include driver relations (related to operations), working very closely
with all regional dispatches, and employee scheduling within our entire Trucking operation.
 Marco Vienneau has returned to his old schedule of working Friday, Saturday , Sun-
day and Monday in Operations.
 Matt Leblanc has moved into our Trucking Operation assuming the role of Maritime
planner. He will be working alongside Alain in this region.
 Elaine Sode has become a member of Moncton Logistics and will be working closely
with Alice , Terry , Jacques and Scott.
 Brandon Coles has assumed the responsibility of Ontario/Quebec planner along with
his current responsibilities. He will now work closely with Darren in this region.
 Hasan Ari has joined forces with Jeff Worton in our Moncton 24 division to help further
grow this area of our business.
Please continue to offer everyone your support as we transition over the next couple of
months!
Drive Safely!!!
Chris Steeves
DRIVERS CORNER
Truck Cleanliness
At Keltic we take pride in our fleet and in doing so we ensure and require our trucks
cleanliness and appearance to be kept in Tip-Top condition.
Trailer Cleanliness
Please be sure to sweep out your trailer when dropping it in our
yard or at a customer. Let’s make sure it is clean for the next
driver who pins up! As a reminder, we will be placing this decal
in each of our company owned and long term rentals!! Thank
you for your cooperation!!!
Note from US Dispatch
When heading into the US with a load, it’s important to let dispatch know what your ETA to
drop is unless you’re on track to deliver at a pre-determined time. Once at your drop, it would
be helpful to send us a message stating how many driving hours you’ll have left for that day
once empty. And finally, once you are on your way back to the Maritimes, whether it be from
the US or Ontario, please send a message stating when you are ready to leave again with
your next dispatch. This is all to help things run more smoothly and minimize the amount of
time not driving. For us in the office to be as efficient as possible, it’s important that these
communications and most other non-emergencies be relayed over the satellite instead of the
phone please. Let’s all work together to make things run as seamlessly as possible. Take
care and drive safe!
Note from Ontario Dispatch
reminders for drivers coming in and out of Ontario and Quebec regions: Please make sure
when dropping trailer they are clean (and fueled if a reefer). Make sure accurate messages
are sent indicating where trailers are dropped, if paperwork was signed, where paperwork
was left etc. If dropping at Dixie yard ensure we are dropping in our section, we continuously
are getting charged extra when we drop in someone else’s area, please use the “overflow”
section if Keltic’s area is full.
ANOTHER NEW SERVICE FROM KELTIC
I am happy to announce that Keltic now offers complete North American coverage for
Trade Show and Exhibition moves!!
Allow me to introduce myself, my name is Michael Hirlehay. By way of personal introduction, my background in
Transportation is varied, in that I have moved General
Commodity Dry Freight in a 3PL and Asset Based environment for many years and for the past seventeen years I
have been specializing in Trade Show and Exhibition
Transport.
I was the sole Canadian Employee of Transit Air Cargo; a Southern California based 3PL
Trade Show Carrier for over 10 years and more recently handled Trade Show business for
and through Traffic Tech for roughly 14 months.
While many carriers and sales rep’s tend to shy away from Trade Show moves, I find them to
be a very challenging and interesting market segment. (Strict attention to detail and constant
client communication are all it takes to make the difference)
There are few occurrences in a Shipper, Mar-Comm Manager, or Sales Managers routine that
create more discomfort or anxiety than having to arrange for participation in a Trade Show or
Industry Event.
When faced with an Exhibitor Manual of 300 plus pages, covering everything from Electrical
Hook-Ups to Carpet Rentals, and I&D Service to Drayage Fees, it can become daunting and
many feel they are taking the easy way or saving money by using the dedicated “Official Carrier”, this could not possibly be further from the truth.
When choosing the “Official Carrier” they are generally turning their materials over to a common carrier (YRC, ABF, etc.) who will be moving their goods at a tariff rate as Class 125
(Expensive), and taking the goods through their “Hub & Spoke” terminal system (Longer Transit Times, More Handling, Higher Risk).
As a Trade Show Shipping Specialist over the past many years, it has been my experience
and pleasure to not only educate exhibitors as to what their alternatives are, but to also save
them a great deal off of what they might otherwise have paid using the “Official Carrier”.
Many of the relationships that I have fostered with Trade Show shippers endure to this day
with the points of contact feeling (correctly) that it is not so much the company that has looked
after their needs and “had their back”, so much as the point of contact they have been dealing
with, a view that I take great pride in.
ANOTHER NEW SERVICE FROM KELTIC CONT’D
The higher the degree of stress that you can remove from someone’s day, and the greater the
amount of time and effort you can save for them, coupled with the ability to call their attention
to any potential pitfalls in their shipping plans (Targeted Floor Plans, Black Out Dates, etc.)
equals the highest degree of rapport based client service.
Once I have successfully moved one event for a new client, I always solicit their entire years’
worth of events (Cross-Border, Canada Domestic, and US Domestic, Storage, Show to Show,
etc.), to ascertain other areas where I can assist in streamlining their processes. This is something that NO “Official Carrier” can do because they only offer Trade Show Service to the
shows to which they are attached.
I have an already well-established network of Local P&D Agents throughout the USA and
Canada to ensure that I will always be in a position to successfully meet all of my prospects
and clients specific move-in, move-out, and/or storage needs. (3:00 AM on Easter Sunday?
No Problem!)
Whether you are an existing Customer or Prospect, and whether you are an experienced Exhibit Shipper or a novice, whenever you are in the process of arranging Trade Show or Exhibition moves, please contact me and it will be my absolute pleasure to work with you to arrange
the best possible solution for any and all of your Trade Show Transportation Requirements.
Mike Hirlehey
Business Development – Trade Shows & Events
[email protected]
Tel: 905-845-3153
Fax: 905-845-7400
http://www.keltictransportation.com
Note from the Rock
I am very excited to introduce Bill Gishue as the newest member to our logistics
team here on the rock. Bill comes to Keltic with over 20 years of serving in the Canadian
Armed Forces / Royal Canadian Navy, serving various units. He has just completed his Supply Chain & Logistics Program in St. John’s, NL and is excited to begin his new journey in the
Logistics field.
We are very pleased to add personnel to this location as part of the continued growth
and expansion of our logistics division.
Our newest driver, Raymond Reavis, will be starting early May and is looking forward to his new position with Keltic and will be running Canada only focusing on Maritimes to
NL, full loads and LTL.
I hope everyone’s 2015 is off and running to a great start and anything the NL branch
can do to assist in any way, please feel free to reach out as we work together as a team to
provide the best service possible in our industry as our customers have come to expect from
Keltic.
Jeff Walker
Oakville Branch
With the on ongoing increase with Truck and Trailer capacity issues, here in Ontario and in
general, we have been offering our customer’s a rail option with some success.
Why Rail? Cost reduction with only 1 – 1 ½ days more in transit with door to door service.
With our expertise of personnel, we make it happen without compromising service.
Orlando Mazzuca
Container Chassis’s
Keltic is pleased to announce the addition of container chassis’s to our fleet. We plan on offering container drayage throughout the Atlantic provinces and hot shot container deliveries to
other destinations throughout North America. The transportation landscape continues to
change in the Atlantic Provinces in terms of available capacity for container drayage. Keltic
plans to aggressively tap into this market in 2015.
If you have any questions please contact Randy Hutchison in our Logistics Department.
[email protected]
888-854-1233
Hi everybody!
After 11 great years, tomorrow will be time for me to leave on another
adventure. I’ll be bringing many good memories with me. It all started
when I took a big drag off Noel’s cigar at the Pump House Brewery at
my first Good Friday party with the Keltic gang. Then, we switched
from the dispatch board to a computerized dispatch system and then,
the big move into this beautiful new building. I’ll always remember the
Keltic golf days, Christmas parties and Halloween days with the nice
costumes. I’ll never forget the crazy stuff like the races in the parking
lot between Simon and I, race between Randy and I and the burger
eating challenge I received from Noel. Terry, I’ll still hear my phone
ringing with a call coming from extension # 111 and Andrea, I’ll still
hear you paging me to pick up line 2, 3, 7 and 9….LOL! I’ll also never forget how hard we
worked over the years. In the days when we only had half the staff we have now, there’s
been a lot of long days and many after hours phone calls but at the end, it all paid off because
we accomplished our goals by working together, as a team, and that’s one thing I want to
bring with me everywhere I go.
Leaving Keltic was a very hard decision for me to make because it’s not only a job but many
friends I’m leaving behind. My family is filled with mixed emotions. For my kids, Keltic is the
place where I’ve worked forever, the place where everybody’s nice and funny and they don’t
really understand why I’m leaving. I think my Son’s first words were “Keltic Simon speaking”,
he’s going to be 9 next month so he’s heard my cell phone ring in the evening once or
twice. Keltic has been a big part of my family’s life and we are very thankful and appreciate it
very much.
Thank you all for everything, I’ll miss you!
Take care!
Marc Gallant
Thank You Marc for 11 great years, you will be missed. We wish you the best of luck in all
your future endeavors.
Sincerely,
The Keltic Family!
Trailer information: Did you know?
All 142… series trailers are outfitted with the Hendrickson TIREMAXX PRO tire pressure
control system.
The TIREMAXX PRO controls tire pressure by inflating low tires, equalizing pressure across
all wheel positions and relieving pressure from overinflated tires. Working off the truck’s air
supply, the process is fully automatic and requires no intervention from the driver.
How this helps you: often small punctures from nails or other items that cause slow leaks
are not even noticed. The system will continually pump air into the tire and keep it at the required pressure until the unit can be brought in for service. No down time on the side of the
road waiting for the service truck. Occasionally, you may pick up a 142 series trailer that appears to have a flat tire (from a slow leak). If this is the case, hook up and wait a couple minutes. The tire may inflate totally allowing you to get to a service shop or your next destination.
There is a small green light on the front driver’s side corner of these trailers indicating the
pressure system is operating correctly.
How this helps us: properly inflated tires wear much better and get much longer tread life.
This reduces tire costs in the long run. Being able to repair tires at a tire shop rather than
having a service truck come find you saves unnecessary maintenance costs.
ATDynamic Aerodynamic Trailer Tails
We have recently begun installing “Trailer Tails” on all owned equipment. We will continue to
do so until all units are completed. These tails help improve fuel economy at highway speeds
through the reduction in drag at the rear of the trailer. They are also said to reduce road
spray and stabilize the trailer in heavy winds. The early results and feedback is positive.
Please make sure the tails are in the open position at all times during highway driving, except
when in Quebec where they must remain closed. Quebec has yet to approve this new technology. If you have any questions on how they operate, please feel free to ask anyone in operations or Mike Clements. There is also a demonstration video which plays in the operator’s
lunch room area.
WELCOME ANNOUNCEMENT !!
We are happy to announce that Alfred
Bessawa will be joining Keltic for a six
week internship starting on May 4 working
in Operations. Alfred is completing his
courses at the Community College studying
Transportation and Logistics.
Please welcome Alfred to Keltic!!
Please join us in welcoming Sabin
Leblanc to the Keltic team! Sabin's
first day will be on May 5th, where he
will join forces with Jeff Worton and
Hasan in our Hotshot/Expedite Logistics Division as a night time/
weekends Customer Service Representative.
Sabin, lives in Shediac Cape, is an
avid bowler and brings to Keltic several years of experience in the customer service field.
It is with great pleasure we announce that Bill
Gushue will be joining the Keltic Team Bill will be
working in our Newfoundland office.
He will be responsible for day to day operations,
as well as working with Jeff maintaining our current customer relationships and administrative
duties.
Bill comes to Keltic with over 20 years of serving
in the Canadian Armed Forces / Royal Canadian
Navy, serving various units. He has just completed his Supply Chain & Logistics Program in
St. John’s, NL and is excited to begin his new
journey in the Logistics field.
Everyone please take a moment and welcome
Bill to the Keltic family!
Please offer Sabin your support as he
transitions into
this new position over the
coming weeks!
Please join us in welcoming
Amanda Kelloway to the Keltic
Transportation family! Originally
from Fort McMurray, AB and now
living in Hillsborough,
NB, Amanda comes to us with 13
years experience in the oil and gas
industry. She will be offering support to Randy, Simon and Pam as
a customer service/operations representative in our
Moncton Logistics
Division.
Donor Spotlight – Keltic Logistics & Transportation
We would like to thank Keltic Logistics (Oakville office) for donating $1,140 from their Employee Christmas Fundraising Drive 2014. A Keltic employee discovered our Club while visiting the Festival of Trees at the Oakville Place Mall. The employees were impressed to learn
that May Court is an all-volunteer organization with no paid staff and very minimal administrative costs. We are honoured to have been chosen as their charity of choice, and 100% of
Keltic Logistics’ donation will benefit May Court Programs and Supported Charities in Oakville.
Keltic Transportation is a growing company of over 200 employers, with headquarters in
Moncton NB and offices in Oakville and in Dartmouth NS. Keltic is recognized as a superior
long haul carrier, with regularly scheduled service between the Maritimes and the GTA, and
also internationally. The company is known for its outstanding personnel, clean modern
equipment, and its leading edge technology. Keltic employees regularly volunteer and raise
funds for their communities, and the company has been recognized as Employer of the Year
for two years in a row by the Trucking Human Resource Sector Council.
We are very grateful to Keltic for its support. Their wonderful donation will go a long way in
support of The May Court Club of Oakville’s programs and supported charities
Respectfully submitted by Rosa Capparelli
Stick It To Breast Cancer
On behalf of the organizers, participants and the Greater Moncton Hospital, they wanted me
to thank Keltic Transportation for their gracious support of the 1st Annual " stick it to breast
cancer" , ladies 24 hour hockey Tournament and Fund raiser
It was a huge success with them raising over $16000.00 to help the fight against Breast cancer
Jeff Worton
Junior Achievements
On April 7th, I had the honor of attending the Junior Achievement Futures Unlimited Banquet
at the Crowne Plaza in Moncton. Junior Achievement inspires and prepares young people to
succeed in a global economy; this has been a charity that Keltic has helped support for numerous years. We at Keltic, believe that helping shape the youth today will help to provide a
stronger and more prepared workforce in the future. I also had the privilege of presenting the
Customer Service Excellence Award to two hard working sisters. Customer service is an aspect of the business model that we cannot take for granted in the transportation and logistics
sector, as our customers are the lifeline to our business. We look forward to many more years
of partnership!
Brandon Mullins
Bluenose Marathon
Participants representing the Transportation Industry
Kevin Dutchak (Northbridge), Lynn and Dave Miller (Armour)
Katrina Henderson, Kelly Henderson (THRSCA) Andrea Rowe and Elaine
Sode (Keltic) in Halifax, NS
Next Issue Articles
The Keltic Buzzz is always open to new ideas and articles. Our next edition will be
out in September 2015. If anyone is interested in contributing please forward your information to [email protected]. Our deadline for the September
Edition submissions will be August 2015.
Health & Wellness
10 MINUTE WORKOUT
Submitted by Sascha VolZ
Rest 30 Seconds between sets. You can increase the reps as you get more fit and/or
add weight.
Resistance bands can be purchased at Wal-Mart in three different resistance strengths.
If you can find the time, walk for 20 minutes—workout completed in 30 minutes!!!
Squats
3 sets x 10 reps per set
Crunches
3 sets x 10 reps per set
Deadlifts (with resistance bands)
3 sets x 10 reps
Shoulder press (with resistance bands)
3 sets x 10 reps
KELTIC Transportation 2014
One Million & Two Million Milers
One Million Miles
Derrick Carter
John Rodger
David Kelly
Gary LeBlanc
Michel LeBlanc
Richard Carroll
Two Million Milers
Eddie McCarville
Harold McNeil
Congratulations !!!