You`re Invited to Attend
Transcription
You`re Invited to Attend
You’re Invited to Attend ™ ™ th Annu al 11 th Annu al 11 2016 Making Connections that Drive Profit Educational Seminars, Competitions, Networking, Exhibition, Golf Tournament, Pub Crawl, David Robinson and More! October 5-7, 2016 Henry B. Gonzalez Convention Center San Antonio Marriott Rivercenter San Antonio, Texas #AGW2016 Co-sponsored by the Auto Glass Safety CouncilTM, Independent Glass Association, National Glass Association, National Windshield Repair AssociationTM and AGRRTM magazine. For more details visit www.autoglassweek.com or call 540/720-5584. schedule at a glance monday, october 3 8:00 a.m. – 5:00 p.m. 1:00 p.m. – 3:00 p.m. Auto Glass Safety Council Education/Credentialing Committee Meeting (members only) TM 3:00 p.m. – 5:00 p.m. Auto Glass Safety Council Board of Directors Meeting (members only) TM Auto Glass Safety CouncilTM Marketing Committee Meeting (members only) 1:00 p.m. – 1:30 p.m. 1:30 p.m. – 5:30 p.m. 5:30 p.m. – 7:00 p.m. Golf Tournament Check-In (Optional, additional ticket required) Golf Tournament (Optional, additional ticket required) Golf Tournament Awards Ceremony (Optional, additional ticket required) 8:30 a.m. – 2:00 p.m. 9:30 a.m. – 11:00 a.m. 11:00 a.m. – 12:30 p.m. Auto Glass WeekTM Educational Seminars Auto Glass Technician Competition Mandatory Competitor Meeting Windshield Repair Competition Mandatory Competitor Meeting 3:45 p.m. – 4:40 p.m. 5:30 p.m. – 6:55 p.m. 7:00 p.m. – 11:00 p.m. Windshield Repair Competition - Heat 1 Auto Glass Technician Competition Large Size Company - Heat 1 Pub Crawl (Optional, additional ticket required. Group departures at 7:00 p.m. and 8:00 p.m. from the San Antonio Marriott Rivercenter) 8:00 a.m. – 1:45 p.m. 12:00 p.m. – 1:00 p.m. 1:00 p.m. – 2:25 p.m. Auto Glass WeekTM Educational Seminars National Windshield Repair AssociationTM Auto Glass Technician Competition Member Luncheon (members only, additional Regular Size Company - Heat 2 ticket required) or Lunch on Your Own friday, october 7 3:45 p.m. – 4:40 p.m. 5:30 p.m. – 6:55 p.m. 7:00 a.m. – 2:00 p.m. Windshield Repair Competition - Heat 2 Auto Glass Technician Competition Large Size Company - Heat 2 Auto Glass WeekTM Registration Open 9:30 a.m. – 10:45 a.m. 9:30 a.m. – 2:00 p.m. 11:00 a.m. – 12:25 p.m. Auto Glass WeekTM Educational Seminar Auto Glass WeekTM Exhibition Floor Open Auto Glass Technician Competition Regular Size Companies - Finals 2 | Auto Glass WeekTM 2016 | October 5-7 ™ ™ th Annu al 11 th Annu al 11 2016 Making Connections that Drive Profit Please note the schedule is tentative and subject to change; check www.autoglassweek.com for updates. All events are at the Henry B. Gonzalez Convention Center unless otherwise noted. tuesday, october 4 7:30 a.m. – 11:00 a.m. 12:00 p.m. – 1:00 p.m. 12:00 p.m. – 6:00 p.m. Auto Glass Safety Council Annual Member Meeting (members only) Golf Tournament Lunch (Optional, additional ticket required) Auto Glass WeekTM Registration Open TM wednesday, october 5 7:00 p.m. – 10:00 p.m. 7:00 a.m. – 9:00 a.m. 7:00 a.m. – 6:00 p.m. National Windshield Repair Association Board of Directors Meeting (members only) Auto Glass Safety Council AGRSS Standards Committee Meeting Auto Glass WeekTM Registration Open 1:00 p.m. – 2:25 p.m. 2:00 p.m. – 6:00 p.m. 3:30 p.m. – 5:30 p.m. Auto Glass Technician Competition Regular Size Company - Heat 1 Auto Glass WeekTM Exhibition Floor Open Welcoming Cocktail Party on the Exhibition Floor 7:00 a.m. – 8:00 a.m. 7:00 a.m. – 6:00 p.m. 8:00 a.m. – 9:00 a.m. National Windshield Repair AssociationTM ANSI Break Identification Standard (BIS) Committee Meeting Auto Glass WeekTM Registration Open ANSI/NWRA ROLAGS StandardsTM Committee Meeting 2:00 p.m. – 6:00 p.m. 3:30 p.m. – 5:30 p.m. 3:30 p.m. – 5:30 p.m. Auto Glass WeekTM Exhibition Floor Open Thursday Cocktail Party on the Exhibition Floor Auto Glass Safety CouncilTM Silent Charity Auction on the Exhibition Floor (final bids end at 5:15 p.m.) 8:00 a.m. – 9:30 a.m. 8:00 a.m. – 10:00 a.m. 9:30 a.m. – 10:40 a.m. Friday Keynote Session Auto Glass Safety CouncilTM Technician Certification Training Windshield Repair Competition - Finals 12:45 p.m. – 2:10 p.m. 2:00 p.m. – 3:30 p.m. 6:30 p.m. – 10:00 p.m. Auto Glass Technician Competition Large Size Companies - Finals Auto Glass Safety Council Certification Exam TM TM thursday, october 6 TM Technician Closing Awards Concert and Party ALL NEW www.autoglassweek.com | 540/720-5584 | 3 ™ Making Connections that Drive Profit general information A Must-See Event On October 5-7, 2016, all of the major automotive glass groups will join together and head to the Gulf for Auto Glass Week™ in San Antonio, Texas, at the Henry B. Gonzalez Convention Center and San Antonio Marriott Rivercenter. If you are a part of the auto glass industry, you won’t want to miss this experience. Auto Glass Week 2016 is a must-see event, offering its attendees front row seats to the auto glass repair and replacement competitions, inspiring keynote speakers, educa- tional seminars, and an exhibition floor featuring “top suppliers.” Visit and meet with colleagues and mingle with industry partners. Socialize and network at the golf tournament, pub crawl, closing awards concert and party and so much more! Register Today And Save Big Register online for a pre-registration discounted price of $249 until September 16. A full attendee registration includes access to all seminars and admittance to the exhibition floor to watch the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) and Windshield Repair Competition in Honor of Walt Gorman (WRO). Non-exhibiting/non-sponsoring suppliers that would like to attend may also register online for a preregistration discounted price of $995 until September 16. This option is available for industry Make Your Hotel Reservations Now Our host hotel, the San Antonio Marriott Rivercenter, is offering discounted room rates of $159 USD per night, plus tax for single room, double occupancy and the room block is currently available. Visit www.autoglassweek.com and select the hotel information tab to book your reservation online. To reserve by phone, call 800/648-4462. Reference Auto Glass Week to access the discounts, which end September 10. suppliers that do not wish to exhibit or sponsor Auto Glass Week but would still like to attend the event. Non-exhibiting/nonsponsoring supplier registration includes access to all seminars and admittance to the exhibition floor to watch the AGTO and WRO. Spots may still be available for those who would like to compete in this year’s AGTO and WRO. Competitor registration includes admission to all seminars, one ticket to the Closing Awards Concert and Party on Friday night where the winners are announced, and access to the ex- Also On Location hibition floor where the competitions will be held. Please note the registration deadline for competitors was August 5, so please contact competition coordinator, Tricia Lopez, for availability at 540/602-3257 or [email protected]. There is NO on-site registration to compete. To register as an attendee or a non-exhibiting/ non-sponsoring supplier, please visit www.autoglassweek.com and select the appropriate category from the register tab dropdown menu. Co-located once again with Auto Glass Week™ 2016 is the International Window Film Conference and Tint-Off™ (WFCT). WFCT consists of educational seminars dedicated to the window film industry, as well as the Tint-Off™ competitions, which include the Automotive, Architectural and Paint Protection Film Divisions. These competitions will be held on the exhibition floor October 5-7. Your attendee badge will grant you admission to the window film seminars and access to view the competitions and visit Sponsor booths. If you are looking to expand your business or gain more insight into the window film industry plan to join us on the exhibition floor. For more on WFCT 2016, visit www.wfctevent.com. 4 | Auto Glass WeekTM 2016 | October 5-7 special events Join us for these one-of-a-kind networking opportunities and take full advantage of your trip to San Antonio! NETWORKING M FIL CONFERENCE AND TIONAL WIND ERNA OW INT TI M TIONAL WIND ERNA OW INT 2nd ANNUAL PUB CRAWL T OFF NT- Join us for our second-annual industry golf tournament Tuesday, October 4, as we kick-off Auto Glass Week™ 2016 at TPC San Antonio, home of the PGA Tour’s annual Valero Texas Open. The tournament will be an 18-hole scramble at the private venue, designed by golf legends Pete Dye and Greg Norman with a 1:30 p.m. shotgun start. A lunch buffet will precede play, and transportation to and from the San Antonio Marriott Rivercenter (less than a 30-minute drive) will be available for $30. Pre-registration for $169 per person and team requests are available online, as there will be no on-site registration permitted. Each registration includes: greens fee, cart, two (2) drink tickets, lunch, post-round snacks and awards. A cash bar will be open, and clubs are available for an additional fee, which you pay on-site. Questions, contact tournament director Nick St. Denis at [email protected]. We hope you’ll join us for this yearly tournament, and we’ll see you on the greens! M 2nd ANNUAL INDUSTRY GOLF TOURNAMENT ONFERENCE AND MC TI FIL T OFF NT- Please note, an additional ticket is required for each of the below special events, and you must be a registered Auto Glass Week™ attendee, competitor or sponsor to register. All registrations and payments must be received by September 16, and there are no cancellations or refunds available. To register for the 2nd annual golf tournament or pub crawl, visit www.autoglassweek.com/events. The Auto Glass Week Pub Crawl is back for a second year! After opening day of this year’s Auto Glass Week ends on October 5, you are invited to a night on the town that comes fully stocked with specials from four of The Alamo Plaza’s most unique bars. Be sure to use this exclusive opportunity to connect with existing or new industry colleagues. Drink specials will be available at each location, excluding the 3rd bar, and there is free cover charge at every bar. New for 2016, attendees will be able to choose between two departure times, 7:00 p.m. and 8:00 p.m., when purchasing their ticket online. The price is $28 per person and attendees will be able to take a short walk with the pub crawl guide from the San Antonio Marriott Rivercenter to the Alamo Plaza (where the four bars are located). Make sure you join us this year in San Antonio and let the good times crawl! Sh-ARG Tank Coming to Auto Glass WeekTM 2017! Have you ever dreamed of making millions of dollars and achieving automotive glass fame and fortune? Auto Glass Week™ 2017 will debut Sh-ARG Tank. It will be your chance to pitch your tool to a panel of judges with the potential to gain wider exposure for your invention. We know you have tools and tricks that make your work day easier in the field and in the shop. Soon it will be your time to take the spotlight and win help to market your device. More details will come on the official website http://autoglassweek.com/sh-argtank/. So stay tuned. www.autoglassweek.com | 540/720-5584 | 5 headline speakers Wednesday Keynote: A Visit With The Admiral David Robinson Don’t miss this session! If you wish to pose a question to The Admiral, please send it to [email protected] for inclusion. David Robinson: Star Athlete, Star Humanitarian David Robinson was honored as Sports Illustrated’s Ambassador of Sports for their 50th Anniversary Celebration, inducted into the World Sports Humanitarian Hall of Fame in 1998 and received the 1999 Montblanc de la Culture Award, the first athlete and youngest recipient in the award’s history. He was given a Patriot Award from the Congressional Medal of Honor Society in September 2000 and named a 2002 Sports Ethics Fellow by the Institute of International Sport. David was honored with The Sporting News “Good Guy In Pro Sports” A w a r d and Read- er’s Digest “Star Who Makes Kids Shine.” In 2003, the NBA Community Assist Award was renamed the David Robinson Plaque and includes the following inscription, “Following the standard set by NBA Legend David Robinson, who improved the community piece by piece.” David and his wife, Valerie, created the David Robinson Foundation in November 1992 and have raised close to $40 million for the Carver Academy (TCA), an independent school designed to serve pre-K through eighth-grade students in San Antonio. TCA recently partnered with IDEA Public Schools as their first school in San Antonio and are helping to start 20 new schools by 2017. The foundation donates 50 tickets to each Spurs home game to Mister Robinson’s Neighborhood of Achievers Program. David graduated from the US Naval Academy with a B.S. in Mathematics. Upon graduation, the No.1 selection of the 1987 NBA Draft passed on two seasons to serve in the U.S. military. After successfully completing his Naval obligation, David returned to the NBA and earned Rookie of the Year honors. In 2007, David paired up with Daniel Bassichis to form Admiral Capital Group (ACG), a private equity firm. Through the ACG, David hopes to use the organization’s time, energy and profits in ways that not only benefit investors, but also the communities in which it invests. Kelly McDonald: Crafting A Customer Experience For People Not Like You Auto Glass WeekTM favorite Kelly McDonald will speak on creating a memorable and customized experience for clients, especially those not like you, coming to your shop. In our businesses, customer retention is a large component of our success. Kelly, a published speaker and expert on demographic trends and marketing strategies, will discuss that a one-size-fits-all approach is 6 | Auto Glass WeekTM 2016 | October 5-7 not the best route to take. Learn why your customer’s differences can be an effective tool in gaining their business and keeping their business. With a book titled, “Crafting the Customer Experience to People Not Like You,” Kelly can help companies differentiate themselves from competitors and build customer loyalty with one-of-a-kind customized customer service. Don’t ™ Making Connections that Drive Profit Dr. Boris D. Lushniak: Former Surgeon General World-renowned dermatologist and former acting Surgeon General of the United States Dr. Boris D. Lushniak will be a Keynote speaker at Auto Glass Week™ 2016. During his Wednesday address, Boris will discuss general disease prevention and wellness then focus on skin cancer, highlighting the role of protection from ultraviolet radiation including exposure through automotive glass. Boris served as acting Surgeon General from July 2013 to December 2014 and was responsible for the release of the 50th Anniversary Surgeon General’s Report on Smoking and Health and the first ever Surgeon General’s Call to Action to Prevent Skin Cancer. He recommended that businesses employing drivers or workers who “encounter substantial UV exposure through windows” consider “sun protection policies [that can] include the provision of equipment or modifications to glass in windows.” Boris spent more than 27 years as a Commissioned Officer in the US Public Health Service attaining the rank of Rear Admiral. He now serves as the professor and chair of preventive medicine and professor of dermatology at the Uniformed Services University of the Health Sciences (USUHS) in Bethesda, MD. About Dr. Lushniak Boris was the US Deputy Surgeon General from November 2010 to September 2015, assisting the Surgeon General to articulate the best available scientific information to the public to improve personal health and the health of the Nation. He also oversaw the operations of the U.S. Public Health Service (USPHS) Commissioned Corps, comprised of approximately 6,700 uniformed health officers who serve in locations around the world to protect, promote, , and advance the health and safety of our Nation. Boris served as acting Surgeon General from July 2013 to December 2014. featured speaker miss this chance for some viable take-aways and business builders with this knowledge expert. About Kelly McDonald Kelly McDonald is a marketing and advertising expert and considered one of the nation’s top experts in multicultural marketing and consumer trends. Her previous presentations at Auto Glass Week have been among the highest-rated seminars ever. Her client experience includes brands such as Toyota, State Farm, Nike, Harley-Davidson, Miller-Coors, and Sherwin-Williams. Kelly was named #1 on the list of “26 Hot Speakers” by Successful Meetings Magazine, and Advertising Age has twice named her company one of the top ad agencies in the U.S. She has been featured on CNBC, in Forbes, BusinessWeek, Fast Company, on CNNMoney.com and on Sirius/XM Radio. She is the author of two books. Her first, “How to Market to People Not Like You”, was #7 on the list of Bestselling Business Books of 2011 and her latest book is titled “Crafting the Customer Experience for People Not Like You”. www.autoglassweek.com | 540/720-5584 | 7 educational program Tentative, subject to change A uto Glass WeekTM will feature an action-packed lineup of top-notch speakers, panelists and keynoters. We will bring you the latest information on Advanced Driver Assistance Systems (ADAS) and how they will impact your business. Our speakers will also explore the new technology coming down the pipe- line to keep you on the cutting edge. Additional topics include insurance fraud investigation, marketing and much more. For all the latest details, please visit www.autoglassweek.com. wednesday, october 5 8:30 a.m. – 9:15 a.m. Welcome, Event Overview and Awards Kick off Auto Glass Week™ 2016 with a warm welcome, event overview and the presentation of association awards. Hosts: Debra Levy, AGRR™ magazine; David Rohlfing, Auto Glass Safety Council™; Gary Hart, Independent Glass Association; Jeff Reddell, National Windshield Repair Association™; and Casey Flores, Window Film magazine. 9:30 a.m. – 10:30 a.m. ADAS and Solutions to Recalibration Issues As technology progresses in the automotive industry, it is vital that AGRR companies learn how to handle the challenges that Automated Driver Assist Systems (ADAS) present to their repair and replacement business. Because the cameras for these systems usually are located on or near the windshield, recalibration must be done to ensure the system works properly. AGRR technicians have several options available to make sure the ADAS works properly, including some new ones that don’t involve visits to car dealerships. Come and learn about these exciting developments. Speaker: William (Bill) George and Jonathan (Jon) Sheets, Pilkington North America. 10:45 a.m. – 11:45 a.m. Morning Keynote: A Shift to Prevention and Wellness— Can We Do It? Tinted and filmed glasses are important weapons in the fight against skin cancer and other diseases. In this special joint session, you’ll hear one of the nation’s premier authorities discuss their importance and how the glass and window film industries can help in the fight to prevent skin cancer. Speaker: Dr. Boris D. Lushniak (RADM Ret.) is the former acting Surgeon General of the United States. For more information on Dr. Lushniak’s extensive career and qualifications, please see page 7. 11:45 a.m. – 1:00 p.m. Lunch Session: Innovation Explosion (and a preview of Sh-ARG Tank Live). There’s a lot of innovation going on in the AGRR industry and you’ll learn about it here first. Take in this preview of some of the most innovative industry products and services to debut in the past few years. And you’ll learn about Sh-ARG Tank live, a new program premiering next year designed for the inventor in you. Boxed lunches will be available for purchase or you may bring your own. 1:00 p.m. – 2:00 p.m. A Visit with the Admiral * Event Keynote Join us in welcoming former NBA All Star David Robinson to Auto Glass WeekTM 2016. David Robinson has been named one of the NBA’s 50 greatest players of all time. Honored for his work both on and off the basketball court, Robinson brings integrity and passion to all areas of his life. In addition to his basketball accomplishments, he has also been named a World Sports Humanitarian and Hall of Fame winner. He is also a graduate of the U.S. Naval Academy with a B.S. in Mathematics who served in the Navy for two years. For more information about our illustrious speaker, please see page 6. 2:00 p.m. – 6:00 p.m. Auto Glass Week™ Show and Competitions Open What an exciting afternoon you’ll have on the show floor visiting all the vendors and watching a preliminary competition round of the Auto Glass Technician Competition (2:00-2:25 p.m. and 5:30-6:55 p.m.) and a preliminary heat of the Windshield Repair Competition (3:45-4:40 p.m.). 3:30 p.m. – 5:30 p.m. Welcoming Cocktail Party Join us on the show floor for some great food and drink as the day one festivities continue. 7:00 p.m. Second Annual Auto Glass Week™ Pub Crawl This great event returns for a second year—and this time, it’s haunted!! Groups depart at 7 p.m. and 8 p.m. from the San Antonio Marriott Rivercenter. Tickets are available for $28 at the registration desk until noon Wednesday. Don’t miss this memorable event. 8 | Auto Glass WeekTM 2016 | October 5-7 ™ Making Connections that Drive Profit Schedule subject to change. For latest updates visit www.autoglassweek.com. thursday, october 6 8:00 a.m. – 9:00 a.m. The Next Generation in Automotive Glass A product first used in smartphones in 2007, Gorilla Glass has shown hints of crossing over into the automotive marketplace for years. Now it has happened. Ford, Corning and Pittsburgh Glass Works (PGW) have teamed up to make your IPhone screen into a windshield for the Ford GT model. It likely will be the first of many vehicles to feature this new hybrid technology. Learn what this new glass means for the AGRR industry and what technicians can expect when replacing or repairing it. You’ll learn the answers to all the questions and see the windshield in action. Speaker: Thomas Cleary, reliability manager for automotive glass, Corning. 9:15 a.m. – 10:15 a.m. The Auto Glass-TPA Relationship: Can This Marriage be Saved? It often feels that the auto glass company-third party administrator (TPA) relationship is one of a marriage gone bad, with both sides staying together for the sake of their mutual customer. Each has real pain points, and is sure the other doesn’t understand or care about them. You’ll learn from a speaker who has seen the business from all sides and who offers a unique perspective on what each party is doing right— and wrong. Speaker: Wayne Sharrah, president and CEO of Insurance Claims Management (ICM), the privately-held parent company for HSG and CodeBlue. Sharrah is also the former chief claims officer of Esurance. 10:30 a.m. – 11:30 a.m. Positioning Your Company to Be a Dominant Player in Your Local Market The dominant local auto glass provider is the most difficult competitor a large chain can have. Becoming that local player involves focus, creativity and market knowledge. In this session, you’ll learn what steps to take to enhance your presence and how to choose the market you serve and serve it well. In the process, you’ll be able to compete effectively against companies of all sizes. Speakers: David Leach, chief operating officer, Don’s Mobile Glass, a full service glass retailer with locations throughout the San Joaquin central valley in California. Leach was with Belron Inc./ Elite Auto Glass and also joined Safelite AutoGlass after it acquired Elite in 2007; and Troy Mason, president, TechnaGlass, an AGRR retailer with multiple locations mainly in the Western states. 11:45 a.m. – 12:45 p.m. New Trends in Auto Glass The glass found in cars today presents installation concerns and opportunities quite different from the kinds of glass used just five years ago. Changes and developments in auto glass technology being introduced and planned for the future will impact all the trades they touch. This joint session seminar will review the new types of glass and the new features of glazing systems recently introduced in the automotive sector. Please note: Auto Glass WeekTM participants may attend to hear the presentation only or enjoy lunch with their window film colleagues by purchasing a luncheon food ticket at the registration desk until noon Wednesday. 1:00 p.m. – 1:45 p.m. How Davids Beat Goliaths The AGRR industry is composed of a few very large players and numerous smaller ones. In this exciting session with an international flare, you will learn how one company has grown and succeeded in a country where one major player dominates. You’ll learn the strategies they have used to grow into a national powerhouse while competing against a national powerhouse. Speaker: Tony Green, technical and innovation manager, Auto Windscreens, a leading automotive glazing company in the United Kingdom. 2:00 p.m. – 6:00 p.m. Auto Glass Week™ Show and Competitions Open It’s another great afternoon on the show floor! Spend it visiting all the vendors and watching the preliminary competition rounds of the Auto Glass Technician Competition (2:00-2:25 p.m. and 5:30-6:55 p.m.) and a preliminary heat of the Windshield Repair Competition (3:45-4:40 p.m.). 3:30 p.m. – 5:30 p.m. Cocktail Party and AGSCTM Auction on the Show Floor Join us on the show floor for some great food and drink as the annual Auto Glass Safety Council™ (AGSC) Silent Charity Auction and 50/50 raffle is held. www.autoglassweek.com | 540/720-5584 | 9 educational program friday, october 7 8:00 a.m. – 9:30 a.m. Friday Keynote: Crafting a Customer Experience for People Not Like You We aren’t all fans of the same team, we don’t all have the same favorite color and we don’t all come from the same background. Our customers are often very different from us. Auto Glass Week favorite Kelly McDonald is back to teach you how to craft an experience for customers of all types that delights them and makes them the best sales tool you have. Speaker: Noted speaker and trend expert Kelly McDonald. For more information about Kelly, please see page 6. 8:00 a.m. – 10:00 a.m. Auto Glass Technician Training and Certification Preparation Auto Glass Week™ attendees are welcome to take this review course with noted trainer Bob Beranek at no charge. This two-hour instructional session provides a great overview of proper installation as well as readies you to take the AGSCTM Auto Glass Technician Certification class in the afternoon. Speaker: Bob Beranek, president of Auto Glass University and chairperson of the AGSC Standards Committee. 9:30 a.m. – 10:45 a.m. Leadership Skills for AGRR Companies Noted master trainer Gina Jonas joins Auto Glass Week in this invigorating and inspiring discussion of how to be a leader in your company. Ms. Jonas is uniquely qualified to offer a session unlike any other motivational one you have heard. Her specific focus and area of expertise in the automotive aftermarket. Speaker: Gina Jonas, president of Gina Jonas and Associates and chief trainer for Caliber Collision Inc. 9:30 a.m. – 2:00 p.m. Auto Glass Week™ Exhibition and Competition Finals Open Auto Glass Week™ comes to a close with the exciting competition finals! Be sure to stop by the Windshield Repair Competition Finals (9:30-10:40 a.m.) and the Auto Glass Technician Competition Finals (11:00 a.m.-2:10 p.m.); amid your visit to the many suppliers on the show floor. 2:00 p.m. – 3:30 p.m. Auto Glass Safety Council™ Technician Certification Exam Automotive glass technicians who wish to become certified by the Auto Glass Safety Council™ (AGSC) can sign up for this accreditation exam and leave Auto Glass Week™ a Certified Auto Glass Technician. The exam, which consists of 70 multiple choice questions, will cover knowledge in OSHA regulations, all types of automotive glass replacement, NAGS and custom cut laminated glass parts. Your technician registration includes the training, exam and admission to the Auto Glass Week trade show floor and viewing of the competitions. It is FREE to those who work for an AGSC Registered Member Company and $49 for those who don’t. To secure your seat for this certification exam, visit www.agsc.org/sanantonio. 6:30 p.m. – 9:30 p.m. Closing Awards Concert and Party Well put on your cowboy boots and head on over to the memorable evening of awards and great music. This all-new event honors our competition winners with prizes, praises and a kickin’ concert by country music singing sensation Jack Ward. For more information, see page 11. (Separate ticket required.) AGSC™ Silent Charity Auction – A Worthwhile FUNdraiser Thursday, October 6 3:30 p.m. – 5:30 p.m. (Final bids due by 5:15 p.m.) Come stake your claim on a variety of wonderful items, all for a good cause! The Auto Glass Safety Council™ (AGSC) Silent Charity Auction will be held on the exhibition floor on Thursday afternoon. This auction helps raise proceeds for the not-for-profit organization. AGSC is dedicated to the proper installation of windshields and offers a registration program for shops that includes random third-party validations. A list of auction items will be available in the official show program. Final bids are taken at 5:15 p.m. and winners are announced at 5:30 p.m. 10 | Auto Glass WeekTM 2016 | October 5-7 add to your experience ™ Making Connections that Drive Profit NOT JUST ONE BUT TWO COCKTAIL PARTIES Wednesday, October 5 3:30 p.m. – 5:30 p.m. Welcoming Cocktail Party on the Exhibition Floor Thursday, October 6 3:30 p.m. – 5:30 p.m. Thursday Cocktail Party on the Exhibition Floor Join the Auto Glass Week™ sponsors on the exhibition floor for a refreshing networking opportunity. What better way to wrap up a full day of education with a small bite to eat along with a beverage while visiting the exhibition floor, watching the competitions and learning from industry suppliers. The cocktail party is an excellent opportunity to make lasting connections with other attendees. Having a chance to relax and connect is important in building relationships. This event is included with your registration. ALL-NEW CLOSING AWARDS CONCERT AND PARTY SEE IT HERE FIRST HAND: AUTO GLASS WEEK™ DEMONSTRATIONS Join some of the best in the business as they provide demonstrations of backlite removals, safety precautions, pit-falls to avoid and techniques everyone should be utilizing in their work. The complete list of demonstration days and times can be found at www.autoglassweek.com. Be sure to make them a part of your educational day at Auto Glass Week! Featuring music by Jake Ward What better way to end another noteworthy Auto Glass Week then with a live band and awards! Find out who will be crowned the “World’s Best Auto Glass Technician” and “World’s Best Windshield Repair Technician” then enjoy live musical entertainment. Plan now to join us on October 7 at the all-new Closing Awards Concert and Party starting at 6:30 p.m. New for 2016, the Closing Awards Concert and Party will be featuring Jake Ward, an exciting 23-year-old singer-songwriter from Corpus Christi. Ward has made an instant mark on the Texas music scene and is known for his high-energy live shows, blending classic country with contemporary rock and rich harmonies. His third single, “Take my Hand”, was released in October 2015 and was the highest debuting single on Texas Regional Radio its first week of release. Plus, just recently, it officially hit No. 1 on the Texas charts! Ward has opened for some of the biggest acts in Texas including Wade Bowen, Kevin Fowler, Cody Johnson, Casey Donahew, Reckless Kelly, Jason Boland, Zane Williams, William Clark Green, Whiskey Myers, Walt Wilkins, Curtis Grimes, Uncle Lucius, Bri Bagwell, and more. For more information on Ward, please visit www.jakewardmusic.com. Tickets are $79 per adult and $40 per child (age 16 and under). Space is limited and seats will be on a first-come, first-served basis. Sign up for these optional events and more at www.autoglassweek.com | 11 ™ Making Connections that Drive Profit world-famous competition Calling all Auto Glass Week™ competitors! Think you have what it takes to be crowned the “World’s Best Auto Glass Technician”? Those who would like the opportunity to win such bragging rights are now able to take the first step and register for the chance to compete at Auto Glass Week 2016. Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) N ow in its 11th year, the Pilkington Clear Advantage Auto Glass Technician Competition (AGTO) provides the opportunity for technicians from around the world to compete by replacing a glass part. Industry veterans judge the competitors’ replacements as well as their procedures, safety, cleanliness and cus- tomer interaction. It is also a chance to learn from other professionals, execute proper, quality installations, pick up innovative techniques and of course compete for the chance to hold the title of “World’s Best Auto Glass Technician.” There are two competition categories—regular (10 technicians or less company-wide) and 12 | Auto Glass WeekTM 2016 | October 5-7 large businesses (more than 10 technicians company-wide). A first place will be awarded for each category. For second and third places, competitors from both categories will be pooled. For all information and requirements to compete this year, please visit the competitor information page at www.autoglassweek.com. ™ Annual 11 th 2016 registration info Visit www.autoglassweek.com to complete your registration attend Pre-registration Ends September 16 Onsite Full Registration Provides the attendee with access to all seminars, viewing the competitions, demonstrations and all three days of the exhibition floor. Primary Attendee $249 $299 Employee/Spouse $219 $289 $995 $1,400 (must have a Primary Attendee for this category) Non-Sponsoring Supplier* Trade Show Only Provides the attendee with access to view the competitions and walk the exhibition floor only. Trade Show Only $89 $89 Children $69 $79 (0-16 years old. Admits into the Trade Show Only.) * See online for Non-Sponsoring Supplier Policy at http://autoglassweek.com/attendee-policy/ compete Registration Ended August 5* Onsite *Please contact competition coordinator, Tricia Lopez, to see if spots are still available at 540/602-3257 or [email protected]. Pilkington Clear Advantage Auto Glass Technician Competition Non-AGSC certified or registered company technician $375 N/A AGSC certified or registered company technician $325 N/A Guests of competing technician $150 $150 (Closing Awards ticket included & Trade Show Only) Companies may only register up to three competitors—all others will be placed on a waiting list. Competitors are accepted on a first-come, first-served basis. Registration includes admission to all seminars, one ticket to the all-new Closing Awards Concert and Party, and access to the Auto Glass Week™ 2016 exhibition floor. cancellation/refund policy All requests for cancellations and/or refunds must be received in writing by Friday, August 19 and are subject to a $50 administration fee. No refunds will be given after this date. Questions: Please contact show management, via email at [email protected] or call 540/720-5584. to compete Every competitor MUST fill out the bio questionnaire following their successful registration in order to ensure their spot in the competition is secured. Competitors who do not fill out the bio questionnaire will be added to the waiting list. You can find this form by visiting www.autoglassweek.com/agto_ competitor_bio.php. prizes FIRST PLACE The regular and large business first-place winners will receive: $5,000, a gold medal and trophy, bragging rights as the “World’s Best Auto Glass Technician.” SECOND PLACE The second- and third-place winners could represent either a regular or large automotive glass business. The second-place winner will take home: $1,000 and a silver medal. THIRD PLACE Third place will receive $500 and a bronze medal. www.autoglassweek.com | 540/720-5584 | 13 ™ Making Connections that Drive Profit world-famous competition Calling all Auto Glass Week™ competitors! Think you have what it takes to be crowned the “World’s Best Windshield Repair Technician”? Those who would like the opportunity to win such bragging rights are now able to take the first step and register for the chance to compete at Auto Glass Week 2016. GlasWeld Windshield Repair Competition in Honor of Walt Gorman (WRO) A lso celebrating its 11th year, the GlasWeld Windshield Repair Competition in Honor of Walt Gorman (WRO) is an opportunity for technicians from around the world to compete by repairing a vehicle’s glass part. Industry veterans judge the competitors’ repairs as well as their procedures, safety, cleanliness and customer interaction. This event provides the opportunity for competitors to learn from other professionals, execute safe, quality automotive glass repair, pick up innovative techniques and, of course, compete for the chance to hold the title of “World’s Best Windshield Repair Technician.” 14 | Auto Glass WeekTM 2016 | October 5-7 registration info th Annu al 11 Visit www.autoglassweek.com to complete your registration attend Pre-registration Ends September 16 Onsite Full Registration Provides the attendee with access to all seminars, viewing the competitions, demonstrations and all three days of the exhibition floor. Primary Attendee $249 $299 Employee/Spouse $219 $289 $995 $1,400 (must have a Primary Attendee for this category) Non-Sponsoring Supplier* Trade Show Only Provides the attendee with access to view the competitions and walk the exhibition floor only. Trade Show Only $89 $89 Children $69 $79 (0-16 years old. Admits into the Trade Show Only.) * See online for Non-Sponsoring Supplier Policy at http://autoglassweek.com/attendee-policy/ compete Registration Ended August 5* Onsite *Please contact competition coordinator, Tricia Lopez, to see if spots are still available at 540/602-3257 or [email protected]. GlasWeld Windshield Repair Competition Non-NWRA Certified Technician $275 N/A NWRA Certified Technician $175 N/A $150 $150 Guests of competing technician (Closing Awards ticket included & Trade Show Only) Companies may only register up to three competitors—all others will be placed on a waiting list. Competitors are accepted on a first-come, first-served basis. Registration includes admission to all seminars, one ticket to the all-new Closing Awards Concert and Party, and access to the Auto Glass Week™ 2016 exhibition floor. cancellation/refund policy All requests for cancellations and/or refunds must be received in writing by Friday, August 19 and are subject to a $50 administration fee. No refunds will be given after this date. Questions: Please contact show management, via email at [email protected] or call 540/720-5584. to compete Every competitor MUST fill out the bio questionnaire following their successful registration in order to ensure their spot in the competition is secured. Competitors who do not fill out the bio questionnaire will be added to the waiting list. You can find this form by visiting www.autoglassweek.com/wro_ competitor_bio.php. prizes FIRST PLACE The first-place winner will receive: $5,000, a gold medal and trophy, as well as bragging rights as the “World’s Best Windshield Repair Technician.” SECOND PLACE Second place will receive: $1,000 as well as a silver medal. THIRD PLACE Third place will receive $500 and a bronze medal. www.autoglassweek.com | 540/720-5584 | 15 Don’t miss the biggest Auto Glass WeekTM ever with more exhibitors, more new products and more ideas for your business than ever before. Stop by and visit all these fine companies: 3M/Filmstar Distribution 44Tools A.N. Designs, Inc. ACI AEGIS Tools International AGRRTM magazine/glassBYTEs.com American Glass Distributors Apollo Window Film Auto Glass Safety CouncilTM (AGSC) Benson Autoglass Burco, Inc. C.R. Laurence Co., Inc. CallBlu Carlex Clean Plus, Inc./CPI Divisions Coach Glass Creative Extruded Products, Inc. Crinamex by VITRO Crystal Fusion Technologies, Inc. Delta Kits Inc. Dexerials America Corporation Diatech DINOL Dow Automotive Systems DuraShield Paint Protection Films Eastman; LLumar® Eastman; SunTek® eDirectGlass Equalizer® Extractor Eye Magnet Management FeneTech, Inc. Film & Vinyl Designs Fuyao Glass America GGG - Gold Glass Group glass.com® Glass Mechanix Solutions Glass Technology Inc. Glass.net GlasWeld Global Window Films Graffiti Shield, Inc. GTS Services Guangdong pustar adhesives & sealants co., ltd HanitaTek Window Films Hüper Optik USA ikeGPS Inc. Independent Glass Association (IGA) International Window Film Association (IWFA) Johnson Window Films KDX Optical Film Material (Shanghai) Co., Ltd. Lil Buddy Madico Window Films Mainstreet Computers Inc. Marcy Adhesives Maxpro Window Films Meritool LLC Event co-sponsored by: Mygrant Glass National Windshield Repair AssociationTM (NWRA) National Glass Brokers Pilkington North America PipeKnife Company, The Pittsburgh Glass Works Precision Replacement Parts PremiumShield Professional Window Film Dealers Association (PWFDA) Quest Software, Inc. Rayno Window Film Inc. Saint-Gobain Autover USA Scorpion Window Film Sika Corporation Solar Gard SolarFX Window Films Sonoco Plastics SRP Adhesives Sunroof Express Inc. Teel Plastics Inc. Trusted Repair Tech U.S. Film Crew VEGO Inc. Window Film magazine Xinyi Auto Glass (North America) Corporation XPEL Yih-Tair Industrial Inc./FlexLine® Register by September 16 and save BIG! Auto Glass Week @autoglassweek Auto Glass Week 16 | Auto Glass WeekTM 2016 | October 5-7 For more information contact www.autoglassweek.com 540/720-5584 #AGW2016