Ad:Check - Advertising Standards Authority
Transcription
Ad:Check - Advertising Standards Authority
Ad:Check Understanding advertising regulation Legal, decent, honest and truthful Contents Foreword Foreword 1 Introduction 2 The Advertising Standards Authority 2 Curriculum context 4 Big question one: Why does advertising need to be regulated? 8 BQ1 Lesson one: What is the point of advertising? 8 BQ1 Lesson two: The ASA's remit 11 Resources 14 Big question two: How much do ads influence children and young people? 20 BQ2 Lesson one: Young people as consumers 21 BQ2 Lesson two: Marketplace – Is it OK? 23 Resources 24 Big question three: Should advertisers have the freedom to say whatever they want? 30 BQ3 Lesson one: What are the limits? 31 BQ3 Lesson two: Developing an ad campaign 32 Resources 33 Advertising is an essential part of modern life and a modern economy – informing consumers about the things available to them, giving them vital information, and persuading them in a lively way about the merits of particular products and services. But it’s very important that this information is accurate, and doesn’t mislead, and can be trusted by the consumers who see or hear it. Ensuring that advertising can be trusted is where the Advertising Standards Authority comes in. The ASA started 50 years ago, and our job is very simple: to ensure that advertising in all forms of media – from newspapers, magazines and billboards through to television, radio and the internet – is legal, decent, honest and truthful. And if it fails those tests, then the advertising is either amended or withdrawn. In addition we hope Ad:Check will help children and young people to develop the emotional and critical ability they might need in order to understand advertising, as well as encourage them to raise any concerns they may have as responsible citizens about the ads they see and hear. Overwhelmingly, advertising here in Britain is both wonderfully creative and entirely legitimate. Our continuing work at the ASA does, I hope, help to keep it that way. Rt Hon Lord Smith of Finsbury, ASA Chairman The Advertising Codes we apply to ads concentrate particularly on two things. First, is the ad inaccurate or misleading? And second, might it cause offence to people seeing it, or could it cause harm to anyone, especially to children? The protection of children from misleading or inappropriate advertising has always been at the heart of our work. And in producing Ad:Check we hope to enable students to gain a broad understanding of the way advertisements are regulated in the UK, so that they will gain knowledge about the high standards which all advertisers are called upon to uphold. 1 Introduction Ad:Check provides teachers with a creative and educationally robust set of resources for use in the classroom, supplying them with the tools they need to raise awareness of how advertising is regulated in the UK and why it should be regulated. Along the way we hope to promote a broad understanding of the advertising standards used and applied in the UK. This will enable students to feel equipped with the knowledge and understanding they need to be able to make critical assessments of the ads they see around them, and, if they feel the need, raise their concerns about the ads they see and hear with the Advertising Standards Authority (ASA). The resource takes a “Big Question” approach to investigate the role of the ASA in advertising regulation, by providing lesson plans linked to real-life ASA case studies to explore why we need advertising, the remit of the ASA, and the Advertising Codes that govern what we see and hear. The resource also contains banks of additional ads with commentaries explaining the issues they raise. These Ad banks have been collated to illustrate three key areas of the ASA’s work in ensuring that advertising does not mislead, harm or offend, and teachers can draw on any of these examples to customise and develop the lessons in the resource if they wish. The Advertising Standards Authority The Advertising Standards Authority (ASA) works to make sure that all UK advertising is legal, decent, honest and truthful. It is funded by a levy on advertising space, but operates independently from advertisers and the government. As well as proactively checking ads from the many millions that appear every year in the UK, the ASA acts on complaints to make sure that consumers are protected from misleading, harmful or offensive ads. Even a single complaint can lead to a formal investigation and an ad being withdrawn. alcoholic drinks, health and beauty claims, marketing to children, medicines, financial products, environmental claims, gambling, direct marketing and prize promotions. The ASA works on the principle that advertisers must adhere to the spirit as well as the letter of the rules, making it almost impossible for advertisers to find loopholes. Who judges the ads? You can complain to the ASA if you: • think there is something wrong with an advertisement you have seen or heard • have difficulty getting goods or a refund for items bought by mail order or through television shopping channels • think a special offer or prize promotion has been unfairly run • want to stop direct mail from companies sent by post, fax, text message or email • think there is something wrong with the marketing on a company’s website or their social network site. The ASA Council is the jury responsible for deciding whether ads have breached the Advertising Codes. Two-thirds of the Council members are independent of the advertising industry and the remaining members have a professional background in the advertising or media sectors. Collectively they offer a wide range of skills and experiences, representing perspectives across society, including young people, families, charities and consumer groups. Two bodies with a shared goal to keep advertising legal, decent, honest and truthful. Who writes the rules? The ASA judges ads against the UK Advertising Codes.* The Advertising Codes are written by the advertising industry through the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP). The members of these committees are drawn from the main industry bodies representing advertisers, agencies and media owners. The Advertising Codes contain wide-ranging rules designed to ensure that advertising does not mislead, harm or offend and is socially responsible, whatever the product being advertised. The Codes reflect the law and in places go well beyond it. The Codes also contain specific rules for certain products and marketing techniques to cover writes the Advertising Codes assesses if ads breach the Advertising Codes Visit the ASA website for detailed information on the role of the ASA The Advertising Codes are available on the CAP website How to make a complaint ASA rulings on the complaints they have received *The UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing. The UK Code of Broadcast Advertising. 2 The Advertising Standards Authority Summary of the Advertising Codes The Advertising Codes contain hundreds of rules on many different topics. Below we have summarised some of the key rules that will help while teaching this resource. The full Codes can be found here. General • Ads must be obviously identifiable as such. • Marketing communications must be prepared with a sense of responsibility to consumers and to society. Misleading • No ad should mislead, or be likely to mislead, by inaccuracy, ambiguity, exaggeration, omission or otherwise. • Marketers must hold documentary evidence to prove all claims that are capable of objective substantiation. Harm and offence • Ads must not contain anything that is likely to cause serious or widespread offence. Particular care must be taken to avoid causing offence on the grounds of race, religion, gender, sexual orientation, disability or age. • The fact that a product is offensive to some people is not grounds for finding an ad for that product in breach of the Code. • Ads must not cause fear or distress without justifiable reason e.g. charity or public sector ads; if it can be justified, the fear or distress should not be excessive. Advertisers must not use a shocking claim or image merely to attract attention. • Ads must not contain anything that is likely to condone or encourage violence or anti-social behaviour. Children • Ads must not condone or encourage poor nutritional habits or an unhealthy lifestyle in children. • Children must not be shown in hazardous situations or behaving dangerously, except to promote safety. Children must not be shown unattended in street scenes unless they are old enough to take responsibility for their own safety. Pedestrians and cyclists must be seen to observe the Highway Code. • Food or drink products that are high in fat, salt or sugar (HFSS) may not be advertised in or adjacent to TV programmes commissioned for, or likely to appeal to, audiences under the age of 16. Tobacco • Ads, especially those addressed to or depicting a child, must not condone or encourage an unsafe practice. • Tobacco products may not be advertised to the public. • Ads that are suitable for older children but could distress younger children must be sensitively scheduled. Alcohol • Ads must not condone or encourage practices that are detrimental to children’s health. • Ads must not condone or encourage bullying. • Ads must not portray or represent children in a sexual way. • Ads must not imply that children are likely to be ridiculed, inferior to others, less popular, disloyal or have let someone down if they or their family do not use a product or service. • Ads must not collect personal information from children under 12 for marketing purposes without the consent of the child’s parent or guardian. • Marketing communications for alcoholic drinks should not be targeted at people under 18 and should not imply, condone or encourage immoderate, irresponsible or anti-social drinking. Gambling • Marketing communications for gambling must be socially responsible, with particular regard to the need to protect children, young persons and other vulnerable persons from being harmed or exploited. • Trailers for films or video-games carrying an 18-certificate or 15-certificate may not be advertised around programmes made for, directed at, or likely to appeal to audiences below the age of 16. • Ads for age-restricted products like alcohol and gambling must not be targeted at or likely to appeal to under 18s. • Ads featuring sexual imagery, particularly posters that children are more likely to see, must be carefully targeted and avoid causing harm or offence. • Depictions of violence that may cause distress or encourage copycat behaviour should be shown only at appropriate times and in places where children are less likely to see them. 3 Curriculum context A study of advertising, why it exists, how it works and how it is regulated, can offer rich learning opportunities in Citizenship, and also PSHEE and English. Ad:Check offers teachers a range of learning opportunities that will enable students to explore key aspects of Citizenship. They will engage with examples of real ads and explore some topical and controversial issues within the context of their rights, responsibilities, duties and freedoms as citizens of a diverse and democratic society. The materials and activities have been developed to allow teachers flexibility in their approach, and provide them with resources that: • encourage active learning, rich in student talk, discussion and questioning • prompt students to develop skills of visual literacy, thinking critically, constructively and creatively in analysing and evaluating evidence, presenting ideas in a variety of forms and justifying conclusions • provide decision-making exercises through which students will solve problems and develop their analytical skills while being encouraged to think creatively about topical issues. Links to learning – Citizenship BQ1 Key concepts BQ2 Lesson one What is the point of advertising? Lesson two The ASA’s remit BQ3 Lesson one Young people as consumers Lesson two Marketplace – Is it OK? Lesson one What are the limits? Rights and responsibilities Lesson two Developing an ad campaign ✓ Exploring different kinds of rights and obligations and how these affect both individuals and communities. Understanding that individuals, organisations and governments have responsibilities to ensure that rights are balanced, supported and protected. ✓ ✓ ✓ Investigating ways in which rights can compete and conflict, and understanding that hard decisions have to be made to try to balance these. ✓ ✓ ✓ ✓ ✓ Key processes Critical thinking and enquiry Question and reflect on different ideas, opinions, assumptions, beliefs and values when exploring topical and controversial issues and problems. Research, plan and undertake enquiries into issues and problems, using a range of information, sources and methods. ✓ ✓ ✓ ✓ Continued... 4 Curriculum context Links to learning – Citizenship continued BQ1 Key processes continued Lesson one What is the point of advertising? Critical thinking and enquiry continued BQ2 Lesson two The ASA’s remit Evaluate different viewpoints, exploring connections and relationships between viewpoints and actions in different contexts (from local to global). ✓ Advocacy and representation Evaluate critically different ideas and viewpoints including those with which they do not necessarily agree. ✓ Explain their viewpoint, drawing conclusions from what they have learnt through research, discussion and actions, including formal debates and votes. ✓ ✓ Present a convincing argument that takes account of, and represents, different viewpoints, to try to persuade others to think again, change or support them. ✓ ✓ Debate, in groups and whole-class discussions, topical and controversial issues, including those of concern to young people and their communities. Use and interpret different media and ICT both as sources of information and as a means of communicating ideas. Lesson one Young people as consumers ✓ Interpret and analyse critically sources used, identifying different values, ideas and viewpoints and recognising bias. Curriculum opportunities BQ3 ✓ Lesson two Marketplace – Is it OK? ✓ ✓ ✓ ✓ ✓ ✓ Lesson one What are the limits? Lesson two Developing an ad campaign ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Continued... 5 Curriculum context Links to learning – Personal, Social, Health and Economic Education (PSHEE) BQ1 Key concepts BQ2 Lesson one What is the point of advertising? Diversity Lesson two The ASA’s remit BQ3 Lesson one Young people as consumers ✓ Understand that all forms of prejudice and discrimination must be challenged at every level in our lives. Lesson two Marketplace – Is it OK? Lesson one What are the limits? ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Lesson two Developing an ad campaign Key processes ✓ Critical reflection Reflect critically on their own and others’ values. ✓ Curriculum opportunities Use case studies, simulations and scenarios to explore personal and social issues and reflect on them in relation to their own lives. Take part in individual and group discussion to consider personal, social and moral dilemmas and the choices and decisions relating to them. ✓ ✓ Links to learning – English Key concepts Competence Being clear, coherent and accurate in spoken and written communication. Being adaptable in a widening range of familiar and unfamiliar contexts within the classroom and beyond. ✓ ✓ Continued... 6 Curriculum context Links to learning – English continued BQ1 Key concepts continued BQ2 Lesson one What is the point of advertising? Lesson two The ASA’s remit BQ3 Lesson one Young people as consumers Lesson two Marketplace – Is it OK? Lesson one What are the limits? Competence continued Lesson two Developing an ad campaign ✓ Making informed choices about effective ways to communicate formally and informally. Key processes Speaking and listening Engage an audience, using a range of techniques to explore, enrich and explain their ideas. ✓ Listen and respond constructively to others, taking different views into account and modifying their own views in the light of what others say. ✓ Understand explicit and implicit meanings. Reading for meaning Assess the usefulness of texts, sift the relevant from the irrelevant and distinguish between fact and opinion. ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Understand how audiences and readers choose and respond to texts. Understand how the nature and purpose of texts influences the selection of content and its meanings. ✓ ✓ ✓ Writing Use persuasive techniques and rhetorical devices. ✓ ✓ ✓ ✓ Curriculum opportunities Write for contexts and purposes beyond the classroom. ✓ ✓ 7 Big question one: Why does advertising need to be regulated? Teacher context Advertising calls the public’s attention to a product, service or need. Companies spend large amounts of money (nearly £16 bn in 2011) on advertising each year in the UK. (Source: Advertising Association Advertising Statistics, and Institute of Practitioners in Advertising, IPA.) But what does advertising do for us? Do we need it? What purpose does it serve? Lesson one: What is the point of advertising? Pre-lesson task 5 mins To share findings at start of lesson The lessons in this section will give students opportunities to argue and decide the balance of responsibilities – how far advertising informs and entertains and is important for economic growth, but also what consideration needs to be given to the rights of citizens not to be misled, harmed or offended. Ask students to bring with them an example of a piece of advertising: perhaps an ad for a favourite item, something from a magazine or newspaper, something spotted as a pop-up on the web or something that strikes them as a particularly good or bad piece of advertising. As the topic progresses, these can form part of a developing display of materials that students can discuss, annotate or deconstruct. Students will have opportunities to: Objectives • explore the nature and purpose of advertising and why it needs to be regulated • become familiar with the ASA’s remit and their powers • become familiar with where the Codes governing advertising come from • write and speak to argue and persuade • distinguish between fact and opinion • develop a critical understanding of some of the verbal and visual language of advertising • write in support of, or opposition to, a real-life ASA case study • draft an ad for the ASA. • To know that advertising appears in many different forms and contexts. They will explore: Companies, charities and the government spent nearly £16 bn on advertising their products and services in the UK in 2011. • why we need advertising controls and what they should be • what the controls are on the ads we can see and hear • whether we all need to be protected, or only some of us • whether advertising is a big influence on us anyway. • To explore the nature and purpose of advertising. • To consider why advertising needs to be regulated. 1 hour Issue the statements on the cards on BQ1 / Resource sheet 1 to pairs of students. Ask them to read through all of the points on the cards carefully before creating a ‘Diamond 9’ of the points that they think best explain the purpose of advertising. Why Diamond 9? The aim is to promote lots of discussion in a relatively short space of time. It is an effective way of getting everyone to agree a short list of priorities. Students are given a list of issues or questions on separate cards so they can be moved around easily. They are asked to select nine of the most important items and arrange them on a diamond-shaped grid. The most important item is placed at the top of the diamond. The least important is placed at the bottom of the diamond. Items in each row are of equal importance. Activity one: What is the point of advertising? Step one 10 mins But what does advertising do? Why do advertisers think it is worth spending so much money on it? Continued... 8 Big question one: Why does advertising need to be regulated? Advertising helps promote and stimulate competition. Advertising draws attention to a product or service. Advertising tells consumers how much things cost. Advertising keeps consumers up to date with new developments. Advertising makes us aware of different brands. Advertising helps fund media. There are 20,000 jobs in the advertising industry. Completing a Diamond 9 • Students read the list of items and think about their importance. Q/A • In the group they discuss their ideas and select the nine statements they believe to be the most important. • Do students think that advertising is necessary? • Students then sort the chosen nine items into the diamond pattern according to order of importance. • What benefits does advertising bring us? • The group should all agree the order of importance and be able to justify their choices. • What are they? Variation Try introducing two blank wild cards where students can write their own ideas if they wish. Advertising helps fund culture and sport. • Are there any negatives attached to advertising? At this point take a show of hands to indicate whether on balance they think advertising brings more positives than negatives. Ask students to list the types of advertising they encounter and the contexts in which they see or hear it. Given that advertising is a feature in all of our lives, ask: Advertising helps businesses make a profit. Advertising tells consumers what things they must have. Step three 5 mins Link to Activity 2 Step two 10 mins Debrief Can advertisers say whatever they want? Q/A Advertising helps change society’s behaviour. Advertising makes us loyal to certain brands. Advertising tells us where to access products and services. Advertising warns people about dangerous activities. Ask students to feed back on the points that they feel give the clearest explanation of the purpose of advertising. Pairs of students should present their selection to the rest of the class and explain briefly how they arrived at this selection. They should be prepared to justify their decision-making and explain why they prioritised one item over another. The whole class can now attempt to identify any common choices or any agreement on the statements that best explain the purpose of advertising. Advertising can be funny and entertaining. 9 Big question one: Why does advertising need to be regulated? Activity two: Can advertisers say whatever they want? Teacher context Using two ads from a historical context – a time before the ASA was established – students will discover how advertisers could at one time easily make misleading / harmful claims. The ad for Maltesers, with its claim that “It’s the chocolate that can help you stay slim”, would also now fall foul of Advertising Codes, and in fact, in October 2008 the ASA upheld complaints about a TV advertisement for Maltesers on the grounds that saying the chocolates were “less than 11 calories each” gave the misleading impression that Maltesers were a low-energy food. See ruling on this case See the ASA site for a brief history of ad regulation. Find out more about Code rules: The ad for Craven ‘A’ cigarettes would no longer be allowed – regulations around advertising tobacco products have tightened over time. Misleading advertising Rules on health or nutrition claims (non-broadcast) Rules on health or nutrition claims (broadcast) • 1965 – Cigarette advertising is banned on television (cigars and loose tobacco can continue to be advertised until the early 1990s). • 1975 – New rules for other types of cigarette advertising introduced, along with pre-vetting. • 2003 – The Tobacco Advertising and Promotion Act 2002 came into force, prohibiting the advertising and promotion of tobacco products. It does not, however, cover ads for rolling papers or filters. Find out more about the Code rules: Tobacco products Rolling papers and filters Step one 15 mins Think, Pair, Share – a three-stage cooperative learning activity where: • individuals think silently about the questions posed • individuals pair up to exchange thoughts • the pairs share their responses with other pairs, other teams, or the entire group. Ask students to look at the ads shown in BQ1 / Resource sheet 2 (or PowerPoint presentation BQ1 Activity 2). Allow individual thinking time so each student can consider the ads without the accompanying questions. Bring students into pairs and ask them to share their thoughts to answer the questions for each ad. Step two 10 mins Debrief Once they have worked through these questions in pairs, take responses from the whole group on each ad in turn. Responses from the whole group should identify the fact that these ads – and the claims that they contain – would not be seen today. Advertising tobacco products is prohibited. Advertisers cannot make misleading claims such as smoking can be good for your throat or chocolate can help keep you slim. The ads we see today are controlled or regulated. • But who is responsible for regulating the claims that can be made by advertisers? • What are the rules about what can be shown, or the claims that can be made? Step three 5 mins Homework / Research assignment Task students with identifying the organisation responsible for checking that consumers are protected from ads making misleading claims, or likely to cause us harm or offence. Find out what its role is. Identify three products (other than cigarettes and chocolate) where there are rules about how they can be advertised. Show the questions. Allow further time for students to consider their individual responses to the questions. 10 Big question one: Why does advertising need to be regulated? Lesson two: The ASA’s remit 1 hour Objectives Activity two: What makes people complain about ads? • To understand the ASA’s remit and its powers. • To understand areas of advertising governed by the Advertising Codes. Teacher context • To engage with the ethics surrounding advertising. Many millions of ads appear in the UK. The ASA monitors ads and acts on complaints from organisations or individual members of the public. Reveal actual collated information. Complaint themes 2009 – 2011 Language 3,579 Depiction of children • To engage critically with an ASA case and ruling. 4,070 4,813 Depiction of men Depiction of women 6,217 Violence 311 Homosexuality 285 Animals Activity one: The ASA’s remit Starter 10 mins Explore with students what they found out from their homework / research task set at the end of the previous lesson. Use BQ1 / Resource sheet 3 to help summarise / reinforce their findings. • Highlight the ASA logo and strapline and clarify that its role is to ensure that the ads we see and hear: – are legal, decent, honest and truthful – do not mislead, harm or offend and are socially responsible. • Explore the areas of our lives where we might encounter ads. (Outlined on BQ1 / Resource Sheet 3.) • Explore the areas of advertising that fall under the ASA’s remit. (Outlined on BQ1 / Resource Sheet 3.) If the ASA judges that an ad has broken the rules it can insist that it is either changed or withdrawn. There are detailed Advertising Codes setting out what is and is not acceptable. A single complaint to the ASA can lead to an ad being changed or withdrawn. In 2011: • the ASA handled 31,458 complaints about 22,397 different ads • they judged that 4,591 ads had to be either changed or withdrawn • nearly 94% of the complaints came from members of the public. Step one 10 mins Q/A What issues do students think are likely to be the most complained about? Collect ideas from students and collate on the whiteboard. Complaint themes 2009 – 2011 1,591 Sex 4,079 1,102 Race Religion 1,666 617 Disability 17,941 Misleading* 0 5,000 10,000 15,000 20,000 *Based on complaints about misleading prices, before/after images, exaggeration, post-production techniques, sales promotions and small print. • How do these topics compare with the list compiled from students’ ideas? • Does anything surprise them? Does the work of the ASA sound straightforward? • How straightforward would it be to handle complaints about sexism, racism, homosexuality, violence or religion? • Does everyone share the same concerns, feelings or beliefs about these topics? Will the words legal, decent, honest and truthful mean the same to everyone? What offends me, might not offend you. Your idea of what is “decent” might be very different from mine. Is it always easy to define “honest”? 11 Big question one: Why does advertising need to be regulated? Activity three: You be the judge • Do students think these complaints are justified? • Do students think that the ad is acceptable as it is? Teacher note This activity uses a Paddy Power ad that provoked a lot of complaints to the ASA. See the ad in full here. A summary of the ASA ruling is provided in BQ1 Resource sheet 4 teacher notes for quick reference. For a bank of ads to use as alternatives or in addition to this, see the Ad bank. Step one 20 mins Tell students they are about to watch a video that shows one of the most complained about ads in recent years. What do they see in the ad that may have provoked complaints? Working in groups of three or four, students should watch BQ1 / Video resource 1. (Available in summary as BQ1 / Resource sheet 4 student summary.) Q/A Working in their groups, students should draft out the main points of argument on both sides that the ASA would have to consider before coming to a conclusion. Q/A If they were a member of the ASA Council, how would they respond to these complaints? Giving their reasons for their decision, would they: no breach of rules regarding likelihood of causing harm or offence, did not encourage or condone violence or cruelty, would not cause serious distress, didn’t show harmful or negative stereotypes. Full ruling details are available here. • How many students agree with the ASA decision? Step three 5 mins Homework activity EITHER • insist on changes e.g. changes to the content of the ad or time it could be shown Write a formal letter to the ASA supporting the complaints about the ad and try to persuade the ASA to withdraw it. • ban this ad • let the ad go ahead as it stands? Step two 15 mins Plenary Ask groups to vote on whether the ad should be accepted as it is or whether it should be withdrawn. Complete a tally on the board. Reveal that 1,089 viewers objected to this ad. OR Write in support of the ad, arguing that it is amusing and effective. You should mention in your letter the UK Code of Broadcast Advertising rules governing: • causing harm or offence • encouraging or condoning violence or cruelty Can students suggest what might have provoked the complaints? Ask students to justify their decisions in one or two words only – e.g. amusing, cruel to animals, insulting to blind people, offensive. 220 viewers objected that the ad was offensive to blind people. Record these thoughts on the board. OR Ask students to look at their list. Which do they think would be the deciding factors influencing the decision of the ASA? Write to the ASA commending an ad that you have recently seen. Explain why you think it is effective. 1,070 viewers objected that the ad was offensive and harmful, because it might encourage or condone cruelty to animals. Reveal the decision of the ASA – that the complaints were not upheld – and share the reasons for the decision: • causing serious distress • showing harmful or negative stereotypes. N.B. This is a class activity. If you choose to actually send the letters to the ASA, you will not receive a personalised response. 12 Big question one: Why does advertising need to be regulated? Extension activity Advertise the ASA See BQ1 / Resource Sheet 5. Students should look at the examples of ads on the worksheet, widely used by the ASA in the press. Their task is to design an alternative ad to explain and promote the work of the ASA to young people. They should draw on the work they have covered so far as well as carrying out additional research by visiting the ASA website. 13 BQ1 / Resource sheet 1 student sheet Lesson one Activity one: What is the point of advertising? Advertising helps promote and stimulate competition. Advertising keeps consumers up to date with new developments. Advertising draws attention to a product or service. Advertising helps fund culture and sport. Advertising helps change society’s behaviour. There are 20,000 jobs in the advertising industry. Advertising helps businesses make a profit. Advertising makes us aware of different brands. Advertising can be funny and entertaining. Advertising tells consumers how much things cost. Advertising makes us loyal to certain brands. Advertising tells us where to access products and services. Advertising tells consumers what things they must have. Advertising helps fund media. Advertising warns people about dangerous activities. ✃ 14 Lesson one BQ1 / Resource sheet 2 student sheet Activity two: Can advertisers say whatever they want? Craven ‘A’, 1930s Maltesers, 1950s What is this advertising? “Choose the chocolates that can help you keep slim...” What claims are being made for the product? What image is it portraying? Could a company make the same claims for this product today? Why? Why not? What is this advertising? What claims are being made for the product? What image is it portraying? Could a company make the same claims for this product today? Why? Why not? 15 BQ1 / Resource sheet 3 student summary Lesson two Activity one: The ASA’s remit ASA – Legal, decent, honest and truthful The ASA is independent but works closely with the advertising industry. The decisions it makes are based on the UK Advertising Codes, which are written by the Committee of Advertising Practice (CAP). writes the Advertising Codes assesses if ads breach the Advertising Codes The work of the Advertising Standards Authority (ASA) covers advertisements in: The work of the Advertising Standards Authority (ASA) does not cover: • Magazines and newspapers • Sponsorship e.g. of events or TV programmes • Radio and TV • Packaging • Television shopping channels • Shop windows • Posters • Telephone calls • Cinema • Fly-posting • Direct mail (advertising sent through the post and addressed to you personally) • Private classified ads • Internet, including a company’s own marketing on its own website or social networking page, as well as in paid-for space • Press releases • Leaflets and brochures • Online editorial • Commercial email and mobile messages • Statutory / public notices • Political ads Many millions of ads appear in the UK each year. The ASA monitors the media to make sure ads don't break the rules and acts on complaints from organisations or individual members of the public. If it judges that an ad has broken the rules, it can insist that it is either amended or withdrawn. The ASA can act on a single complaint. The following products have specific rules under the Advertising Codes, as to how they can be advertised to consumers. Alcohol Gambling Food and soft drinks Health and beauty products Tobacco There are also Code rules that relate to: Harm and offence Environmental claims Racism Children and advertising Scheduling ads at appropriate times Displaying ads in appropriate places Misleading claims • CD ROMs, DVDs, videos and faxes • Sales promotions (special offers, prize draws and competitions) 16 BQ1 / Resource sheet 4 student summary Lesson two Activity three: You be the judge Paddy Power plc – July 2010 A TV ad for a bookmaker showed a game of football being played by two teams of blindfolded men, using a ball with a bell inside it. The ad opened with a shot of a kitbag marked “Blind Wanderers FC”, then showed the players mid-game. One player kicked the ball off the pitch but then a cat, wearing a bell on its collar, ran onto the pitch, with its bell ringing. The referee was about to blow his whistle, when one of the men was shown taking a kick. There was a thud and loud meow, although no contact between the player and the cat was shown on screen. A man in a suit appeared on the pitch, patted the shoulder of the player who had taken the kick and said: “Paddy Power can’t get Tiddles back, there’s nothing we can do about that, but we can get you your money back with our money-back specials” and handed the player some bank notes. Issue 1,089 viewers objected to this ad. 220 viewers objected that the ad was offensive to blind people; and 1,070 viewers objected that the ad was offensive and harmful, because it might encourage or condone cruelty to animals. There was a shot of the cat walking along the branch of a tree, meowing. The final voice-over said: “Check ’em out before you bet at Paddy Power ...” and the player taking the kick was shown again, in slow motion, and a faint meow was again heard in the background. 17 BQ1 / Resource sheet 4 teacher notes Lesson two Activity three: You be the judge Teacher notes Paddy Power plc – July 2010 The ASA’s final decision was: Not upheld 1. The action in the ad would be interpreted by most viewers as a humorous depiction of a fictional situation, with the humour derived from surreal and improbable circumstances, when an unforeseeable and accidental action occurred. The ASA said it was not offensive in itself to create an advert referring to people with a disability. Paddy Power said it featured an action “so unlikely that it was absurd”. Paddy Power said the advert did not show the cat being kicked or suffering any violence or cruelty. It was clearly and deliberately shown to be unharmed at the end of the item. 2. It was unlikely to be seen by most viewers as malicious or implying that blind people were likely to cause harm to animals whilst playing football. 3. The ad was unlikely to be seen as humiliating, stigmatising or undermining to blind people and was unlikely to cause serious or widespread offence. Paddy Power had chosen a blind football match to promote a lesser-known sport – the World Blind Football Championships were going to take place in 2010. Paddy Power produced a letter of support from the manager of the England Blind Football Team. All the players in the ad were actual blind football players, many of whom had represented the national side. 18 Lesson two BQ1 / Resource sheet 5 student sheet Extension activity Advertise the ASA Look at these ASA ads, widely used in the press. Their purpose is to inform us about the role of the ASA. The audience is the general public and the language and style are simple, clear and direct. What do they tell us about the work of the ASA? How effective are they? Could they be more effective in reaching young people? Your task is to draft an alternative ad for the ASA. The purpose must remain to inform about the role of the ASA, but the intended audience must be young people. Develop your ad with this in mind, changing the language and style to fit the new audience. Think carefully about where this ad would be best placed to reach its new audience. FIND OUT MORE about the work of the ASA by visiting their website. www.asa.org.uk 19 Big question two: How much do ads influence children and young people? Using industry and ASA information, students will have opportunities to: • evaluate information and make informed judgements • argue a case on behalf of others as well as themselves • clarify their own values and attitudes Teacher context The size of the UK market for products aimed at children and young people is large and growing. Children and young people often have an influence on family spending, including over what goods are bought for the home as well as products they want to own for themselves. • examine some of their own spending habits • discuss ASA rulings relating to children and advertising. They will explore: • how the Advertising Codes define a “child” • what the limits are on what children and young people can see • whether young consumers need protection and what the dangers are • whether we are obsessed with consumerism. There are strict rules on how goods and services are marketed to children and young people so that they are protected from unfair pressure to buy products and aren’t encouraged to engage in dangerous behaviour. Ads must not undermine parental authority, although a recent report, commissioned by the Government, “The Bailey Review”, found that some parents in the UK are concerned by the increasing commercialisation of modern childhood, resulting in children and young people feeling under pressure to have specific branded clothes and consumer items in order to “fit in” with their peers. Teacher note The Advertising Codes class a child as someone under the age of 16 – see the CAP website for the rules relating to advertising and children. Teacher note At some point teachers may choose to raise the topic of “Brand bullying” – being bullied or stigmatised for not having the “right” labels, clothes, accessories or gadgets. It is perhaps a topic that will already have been addressed in previous work on bullying in general. 20 Big question two: How much do ads influence children and young people? Lesson one: Young people as consumers Objectives • To consider whether young consumers need specific protection. • To evaluate advertising rules and make informed judgements. • To argue a case on behalf of others as well as themselves. Activity one: But everyone’s got one! Step one 5 mins Starter 1. Ask students to think about the things in their life that they enjoy and that make them happy. They have 30 seconds to write down a list of all of these things – it’s a list just for them; they won’t have to share it if they don’t want to. 2. Ask students to look at their lists – Did anyone list things in life that are free? (Family, friends, hobbies, socialising ...) 3. How many of the items on their lists are the sort of things we could define as consumer goods or “must-have” items? (Phones, games, clothes ...) 4. How many of the things they have recorded have a preferred brand? Why do you need a preferred brand? 1 hour Step two 10 mins Debrief Step three 5 mins Link Q/A There are strict controls on advertising aimed at children and young people. Are young people at risk of becoming too concerned about having the right labels or the right consumer goods? Some people have argued that we are at risk of becoming “obsessed” with consumerism. Looking at the so-called “must-have” items: • What makes you want these goods? What are the main influences? The ASA makes sure that ads targeted at children don’t contain anything that is inappropriate or harmful and also ensures that young adults are protected. The Advertising Codes define a child as someone under the age of 16, but there are further rules in place, like timing restrictions, that are designed to protect younger children. • What about people who don’t have these items? What might their reasons be for not buying them? • Do you think there might be some people who place consumer goods as being more important than friends and family? Why might this be? Is this right? • Do you think that advertisers need to be made aware of these issues? Teacher note You may want to recap – the ASA’s role is to regulate ads by applying the Advertising Codes (see BQ1, Lesson 2, Activity 1 / Resource sheet 3). The rules are written to ensure that ads do not mislead, harm or offend and that they are socially responsible. • How aware are students of what these controls mean? • Do they think any controls are needed at all? Or do they think there should be more controls? See the key rules relating to children and advertising here. 21 Big question two: How much do ads influence children and young people? Activity two: Advertising controls – Justified? Step one 10 mins Statement line-up Tell students that they will be presented with a range of descriptions of ads that could be encountered in different contexts. They will be given a choice of deciding whether they think the ads in their suggested context present no problems or whether they think that the ads should be subject to some control. They should consider whether the ads raise general issues or issues more specific to children and young people. Identify one end of the room as “No problem” and the other as “Problem”. Using BQ2 / Resource sheet 1, read out the description of a potential advertising scenario and then ask students to place themselves somewhere along the “Problem / No problem” continuum. Once students have settled themselves somewhere along the line, they should be prepared to justify their position and explain the reasoning behind their decision. • Can they arrive at a consensus? • A majority decision? Reveal whether the scenario would actually be permitted using the information from the Teacher notes on BQ2 / Resource sheet 1 before moving on to discuss the next scenario. Step two 15 mins Now ask students in pairs to consider some more ads to identify the issue raising concern and make a judgement about the level of control needed. Step four 5 mins Plenary From the exercises they have just completed: • Do students accept the need for advertising controls? Using BQ2 / Resource sheet 2, students should consider the ads and the context given on the task sheet and decide: • How far do they accept that children and young people need to be protected by additional controls? • Is this an issue most likely to affect children, or does it affect everyone? Step five Homework • Is this an issue needing a lot of control, or none at all? Once decided, they should plot a point on the chart for each ad. Remind students that in this context, “child” is defined as being under the age of 16. Step three 10 mins Debrief Ask students to visit the Committee of Advertising Practice (CAP) website www.cap.org.uk and research the Advertising Codes relating to children – What are the four main rules governing advertising and children? Look at the most recent ASA rulings. Identify one case relevant to children / young people, or one case about an ad they have seen: • Did they agree with the complaints? Take feedback from students. (See teacher background information on the ads on BQ2 / Resource sheet 3.) • Did they agree with the ASA’s decision? • Which ads needed most control? • Which ads needed little or no control? • What were the topics / contexts they identified as being particularly important for children? Point out that the work of the ASA in implementing the Advertising Codes involves balancing a range of possibilities, from no action at one end of the scale, to changes in content, changes in location and changes in scheduling all the way to a complete ban at the other end of the scale. 22 Big question two: How much do ads influence children and young people? Lesson two: Marketplace – Is it OK? Objectives • To explore the advertising rules. • To make personal judgements on acceptable content. • To assess the importance of context in acceptability. Activity one: Is it OK? Step one 5 mins Introduction Explain that this activity gives students the opportunity to further explore the Advertising Codes. They will look at both the content of ads and the context in which they might be encountered. They will be asked to judge how important context is in deciding on the acceptability of an ad. See BQ2 / Resource sheets 4 – 5 for teacher and student resources for this activity, or look at the Ad banks for other examples you might want to use. Step two 20 mins The marketplace • Divide the class into groups of five or six students. Give each group a copy of one ad with a note explaining the context in which it appeared see BQ2 Images for copies of ads. • Ask each group to nominate a “recorder” who will stay with the ad at their table and record the opinions of the other groups as they visit. 1 hour • Each group has to discuss the ad on the table and help the recorder to summarise their discussion – either using notes or symbols to represent their views. After summarising with the recorder, the groups move clockwise to the next table, leaving the recorder in place. • Recorders stay to receive members of another group. The visiting group discusses the ad on the table in front of them, with help from the recorder and with reference to the notes the recorder has already made. The recorder adds the group’s comments and opinions to their notes. • All groups then move on to the next task until they are back where they started. • When groups return to their own tables, they help the recorder compose a summary of all the comments received on their ad. Step three 20 mins Debrief Ask recorders and other group members: • Were some ads easier to evaluate than others? Why? • How important is the context of an ad in determining its acceptability? • Which of the ads proved to be a problem? During the debrief, give students information on the complaints made to the ASA and the final ASA ruling. Were there any ads that the students would not allow in any context? Step four 15 mins Plenary • What did you learn as a result of working with others? • Was it easy to reach a consensus decision? Ask each group to explain their findings on specific ads, making sure all groups comment and all ads are covered. • How difficult is it to balance opposing views? • The ASA Council decisions are based on a majority vote – is this a better method? Teacher note This exercise easily allows questions of different levels of challenge to be allocated to tables / individuals according to ability. Teachers can ask for part answers from numbered heads: “Can anyone who was number 4 tell me ...”). • Finally take a class vote on each of the ads. Is it: Acceptable as it is? Acceptable with changes? Not acceptable? • Over the course of the lesson, students will move around the room in groups of four or five, discussing each ad in turn. 23 BQ2 / Resource sheet 1 teacher notes Lesson one Activity two: Advertising controls – Justified? Teacher notes Statement line-up – Problem or No problem? These are all issues covered in the Advertising Codes. Some would not be allowed, some would be allowed with some modification, while others would pose no problem. 1. Violence being shown as humorous. Can be a problem but light-hearted, cartoonish depictions of violence may be acceptable. 2. Advertising alcohol around children’s programmes. Strict guidelines – ads can’t be shown around children’s programmes or channels likely to have particular appeal to children. 3. Advertising gambling at tea time. Could be a problem – gambling ads cannot be seen to appeal to young people or reflect or be associated with youth culture. Just because it’s at tea time, however, doesn’t mean the programme is targeted at young people. 4. Using a children’s TV celebrity to advertise fast food. It is prohibited to use a kids’ TV personality in an ad broadcast in ad breaks around a programme they’re appearing in, because it might cause confusion about the difference between the programme and the ad. Using a children’s TV celebrity might be a problem if the fast food is high in fat, salt or sugar – although not all fast food is. 5. Images of guns being brandished in an aggressive manner. Not acceptable – always likely to be problem. 24 BQ2 / Resource sheet 2 student sheet Lesson one Activity two: Advertising controls – Justified? Problem or No problem? Look at these advertising situations. Do any of them pose a potential problem? Might there need to be some regulation of who can see what, when and where? Are some things more concerning if young people are exposed to them? Are some things a concern for everyone, child and adult alike? X Taking each situation in turn, mark on the grid where you think it lies – for example point X shows an issue that would mostly concern young people, but that isn’t a very serious issue. Point Y shows an issue that concerns everyone and is a significant problem. 1. Advertising alcohol as something that can make you attractive. 2. Advertising high-fat, high-sugar and high-salt food or drinks around children’s programmes. 3. Advertising slimming products on daytime TV. 4. Advertising skin cream to permanently reduce wrinkles. A concern for young people 5. Advertising skin cream to reduce wrinkles using a Photoshopped model. No control Control 6. Advertising sexy underwear on a bus stop poster. 7. Advertising sexy underwear on a bus stop poster outside a school. 8. Advertising a sports drink as healthier than water. A concern for everyone Y 9. Advertising a clothes label using skinny models. 25 BQ2 / Resource sheet 3 teacher notes Lesson one Activity two: Advertising controls – Justified? Teacher notes All of the examples would be considered by the ASA. Some would not be allowed, some would be allowed with some modification, while others would pose no problem. They are all issues covered in the Advertising Codes. 1 Advertising alcohol as something that can make you attractive – strict guidelines – ads can’t link alcohol with seduction, sex or social success. 2 Advertising high-fat, high-sugar and high-salt food or drinks – is not allowed around children’s programmes. 3 Advertising slimming products on daytime TV – no problem in itself, but there are rules on the claims that can be made for slimming products, no matter where and when they are advertised. Claims must be truthful and advertisers must hold evidence to back up their claims. 4 Advertising skin cream to reduce wrinkles permanently – would be allowed if the advertiser has evidence it works. It’s not allowed at the moment because no creams are proven to do that! 6 Advertising sexy underwear on a bus stop poster – may prompt the ASA to ask for changes if the ad is regarded as too sexual. 7 Advertising sexy underwear on a bus stop poster outside a school – may prompt the ASA to ask for changes in content or a change of location. 8 Advertising a sports drink as healthier than water – not allowed because it is against good dietary advice. See recent ASA ruling. 9 Advertising a clothes label using skinny models – can cause complaints from the public – but complaints are not always upheld. It depends on whether the model is just slim or is unhealthily underweight. See recent ASA rulings: Hennes and Mauritz Drop Dead Clothing 5 Advertising skin cream to reduce wrinkles using a Photoshopped model – not allowed. Even claiming temporarily to reduce the appearance of wrinkles would be a problem. See this recent ASA ruling of a L’Oréal advertisement featuring Julia Roberts. 26 BQ2 / Resource sheet 4 student sheet Lesson two Activity one: Is It OK? Recording sheet Ad Context Questions to consider What is the content of this ad? What is the context for the ad? What advertising guidelines could apply to it? Is it acceptable? 27 BQ2 / Resource sheet 5 teacher notes Lesson two Activity one: Is It OK? Teacher notes Ad A – Gambling ad. Context – YouTube The complaint – That the ad was irresponsible, because it was likely to appeal to children. Ad B – Ad for ringtones featuring the Ad C – Ad for children’s clothing where the American ventriloquist, Jeff Dunham, with his dummy, “Achmed, the Dead Terrorist”. The ringtones used some of the phrases from Mr Dunham’s act, including “Silence! I kill you”, “Stop touching me” and “Knock, knock. Who’s there? Me. I kill you”. child models are shown holding plastic bags near their faces. ASA decision – The Advertising Codes require that ads should not be likely to be of particular appeal to children or young persons, especially by reflecting or being associated with youth culture. Even though Spider-Man appeals to some adults, the ASA Council considered that the depiction of the popular comic book character was likely to have particular appeal to children and young people, regardless of the context in which it appeared. Therefore, we concluded that the ad breached the Code. The complaint was upheld. Context – A pop-up ad on a website in paid-for ad space. Details of full ruling Details of full ruling The complaint – A viewer challenged whether the ad was offensive because he believed it was racist towards Muslims. ASA decision – The ASA noted that at no time did the ad make any reference to terrorism or the Islamic faith, and therefore concluded the ad was unlikely to cause serious or widespread offence. The complaint was not upheld. Context – In a children’s clothing catalogue. The complaint – Complainants objected that the ad was irresponsible because it could be copied by children, leading to their physical harm. ASA decision – Although the catalogue was sent to parents, the ASA felt there was a risk of it being left where children could see it and that they could possibly try to emulate it. The complaints were therefore upheld. Details of full ruling 28 BQ2 / Resource sheet 5 teacher notes Lesson two Activity one: Is It OK? Teacher notes continued Ad D – This ad for “Miraculous deals on Samsung Galaxy AndroidTM phones” featured a cartoon-like illustration of Jesus Christ grinning broadly and winking, pointing a finger with one hand and displaying a thumbs-up sign with the other. The Sacred Heart was featured on his chest. Context – Poster on the side of a bus where anyone could see it at any time. The complaint – 98 complainants challenged whether the ads were offensive, because the depiction of Jesus Christ and the Sacred Heart, the use of the term “miraculous” in that context and their publication during the Easter period were disrespectful to the Christian faith. ASA decision – The ASA agreed with the complainants that the ads were disrespectful to the Christian faith and were likely to cause serious offence, particularly to Christians. The ads were banned and must not appear again. Details of full ruling Ad E – Ad for Beyoncé Heat perfume showed the singer wearing a revealing red satin dress and dancing seductively, showing images of her chest, back and thighs. Ad F – Condom ad Context – This poster formed part of a sponsorship campaign by Durex for Take That’s concert tour. Context – On TV at 8 pm. The complaint – Viewers complained that the ad was offensive and not suitable to be broadcast when children might be watching. ASA decision – The ASA considered the ad was sexually suggestive and might therefore be distasteful to some, but decided that, in the context of marketing for perfume, the ad was unlikely to cause serious or widespread offence to most viewers. However, although the ASA considered that the ad was unlikely to be harmful to adults or older children, it was considered that Beyoncé’s body movements and the camera’s prolonged focus on shots of her dress slipping away to partially expose her breasts created a sexually provocative ad that was unsuitable to be seen by young children. The ASA ruled that the ad should not have been shown before 7.30 pm due to the sexually provocative nature of the imagery. The complaint – The ASA received a complaint that it was offensive and unsuitable to be seen by children. ASA decision – The ASA considered that some people would always find ads for these kinds of products distasteful. In this case, the ASA thought the sexual reference was unlikely to be understood by young children – if young people did understand it, then it was reasonable for them to see it. The complaint was not upheld. Details of full ruling Details of full ruling 29 Big question three: Should advertisers have the freedom to say whatever they want? Using industry and ASA information, students will have opportunities to: • engage critically with a range of advertising • discuss topical and controversial issues • analyse ads to examine the impact on their audience • explore and respond to ideas and beliefs other than their own • speak and write to argue and persuade. Students will explore: • what is acceptable and unacceptable content in advertising • the potential to mislead or cause harm and offence • the shock tactics often used by some advertisers • how to bring an idea / product to the market through advertising. Teacher context Advertising is part of our lives. It can inform us, amuse us or help guide our choices. It is found in various forms – a poster at a bus stop, an ad on the radio, an online display ad or a spread in a magazine. Given that advertising is all around us, it is perhaps no surprise that some advertisers will sometimes try to grab our attention by deliberately using shock tactics to startle us with graphic imagery or blunt slogans. Shock tactics are often used by charities, governments and campaign groups to raise awareness of a cause or to raise funds. They have been used variously in the past to urge drivers to use their seatbelts, promote safe sex, raise awareness of racism and other injustices, or discourage smoking. They have also been used for commercial purposes by some very well-known brands such as Benetton, French Connection and Dolce & Gabbana. All types of shock advertising have led people to complain to the ASA. The use of shock tactics raises an interesting question of how far it is justifiable to push the boundaries. Are our views different if the approach is used to advertise a “good cause” rather than for commercial gain? We can explore with students whether and how a diverse and democratic society should “manage” or “police” harm, offence and social responsibility in advertising. Harm and offence rules (non-broadcast) Harm and offence rules (broadcast) 30 Big question three: Should advertisers have the freedom to say whatever they want? Lesson one: What are the limits? 1 hour Objectives • Should they be able to attach any image they want to any product or service? • To consider the divide between the acceptable and unacceptable in advertising. • As long as it attracts attention, is it OK? • To explore advertising rules aimed at controlling the likelihood of causing harm and offence. Activity one: Shock tactics – Valid or not? Step one 5 mins Starter Use the PowerPoint slide “What are the limits?” (BQ3 / Resource 1). The slide illustrates a complaint considered by the ASA and found to breach codes relating to harm and offence. Show the slide with the image only. Let students consider the question: • What is being advertised here? Click to reveal UlsterTrader.com (which is a used car sales company). • Is this ad OK? Step two 5 mins Debrief The ASA said: Q/A Where should the line be drawn? If advertisers want to stand out from the crowd and attract our attention should they be able to push the boundaries by using shock tactics? “This was a poster ad. 44 complainants challenged whether the poster was offensive, because it objectified women, degraded them and was sexist. Some complainants also considered that the poster implied that women, like cars, were commodities to be bought and sold. Do your views change according to who is using the approach? Consider commercial companies trying to sell goods or services and perhaps charities trying to promote a good cause. We agreed with the complainants that the image of the woman’s cleavage coupled with the strapline ‘Nice Headlamps. What do you look for in a car?’ was likely to be seen to objectify and degrade women by linking attributes of a woman, her cleavage, to attributes of a car, the headlamps, in a way that would be seen to imply a woman, like a car, was to be ‘selected’ for those attributes. In this exercise, students will have the opportunity to consider some of the ethical issues raised by advertising, using ads that have been complained about to the ASA. Q/A We concluded that the poster had caused serious offence to some readers and was likely to cause widespread offence.” Raise the questions: Do students agree with the ruling? • Should advertisers be able to use whatever images they want? Step three 5 mins Link Step four 25 mins Using either the examples given on BQ3 Resource sheet 2 or examples from the Ad banks, select a range of ads appropriate to your group. The ads provided are taken from a range of media – TV, press, poster campaigns – and are from both commercial and non-commercial organisations. Tell students they are going to explore further some of the moral dilemmas raised by pushing the boundaries in ads. Is it sometimes justified to shock or offend to provoke discussion or gain attention? Continued... 31 Big question three: Should advertisers have the freedom to say whatever they want? Using the template on BQ3 / Resource sheet 3, copy enough sets of the materials to allow one ad per pair of students. • In their pairs, students are asked to study their ad and record their responses to the questions on the inner boxes, then the outer boxes. Student 1 can complete the left of the sheet; Student 2 can complete the right side. • Once they have completed this, they should then try to identify links between the inner and outer boxes, drawing lines between linked points. For example “I see a person with a fishing hook through their cheek.” “The ad wants me to relate smoking to being hooked or trapped.” • When students are ready to move on, they swap their annotated ad with another pair. They review the new ad and the comments on the sheet they have just received, then add any additional points of their own. • Pairs can continue to swap comments until they have seen either a selection or all of the ads chosen. Step six 5 mins Plenary Step five 15 mins Debrief Q/A • Are shock tactics an acceptable way of cutting through the amount of advertising around us and getting our attention? Q/A Who has ad A in front of them? Describe the content. • Student 1 – Were there any links you could make between the content and the advertising rules? • Student 2 – What were the links between your feelings and the intentions of the ad? • Repeat to take comments on all of the ads used. • What are some of the dangers of using shock tactics? Would we become desensitised? Will ads have to become more extreme to gain our attention? • Why would some organisations try to court this kind of publicity? • Would complaints upheld by the ASA damage the organisation’s reputation? • Is there always a clear link between the ad content, the ad intention and possible offence? Lesson two: Developing an ad campaign 1 hour Activity one: Developing an ad campaign • To make judgements on appropriate content and the placement of ads. Objectives Step one Task outline They must think about the purpose of their ad, the audience for their ad, and the context in which it will be seen. They must also consider the brand image of the charity / cause they will be working for. Tell students they have been asked to plan, develop and produce an ad for a leading national charity or social cause. See BQ3 Resource sheet 4 for a student guidance sheet. • To apply knowledge and understanding to the process of developing an effective ad campaign. • To research the aims and objectives of a leading national charity or topical social cause. • To develop a presentation pitch for their finished ad. The ad may be for a magazine, newspaper, billboard, web page or for new media. Alternatively, they can produce a storyboard for a television ad. 32 BQ3 Resource sheet 2 teacher notes Lesson one Activity one: Shock tactics – Valid or not? Teacher notes NHS Stop smoking poster and TV campaign 2007 Barnardo’s child poverty campaign 2003 Paddy Power gambling poster campaign 2005 The ASA received 774 complaints about this anti-smoking TV and poster campaign. The Department of Health campaign was designed to encourage people to give up smoking in the run-up to the ban on smoking in public places. People thought the ad was distressing and offensive to adults and unsuitable to be seen by children. The ASA considered that the ads were suitable to be seen by adults, but agreed with complainants that they were not suitable for young children. The ASA therefore upheld the complaints about the ads appearing in untargeted media, such as a poster. It did not uphold the complaints about the TV ads and other targeted media, because the advertiser had taken steps to make sure the ad would not be seen by young children. The ASA upheld three complaints about this Barnardo’s press advertisement which formed part of a national campaign. Seven complaints were made about this poster for a gambling company, which showed a pastiche of Leonardo da Vinci’s painting “The Last Supper”. The “Jesus” character was seated behind a stack of gambling chips and the “Apostles” seemed to be playing cards or roulette. The complainants objected that the poster was offensive. (N.B. The ruling for this ad is more than five years old and no longer appears on the ASA website.) The claim that “poverty ... is likely to lead him to a future of squalor” was challenged because it implied most babies born into poverty led a life of squalor. The advertisers said the term “squalor” was used to describe the vast array of substandard housing many families living in poverty were forced to endure, which included homelessness, temporary accommodation and rough sleeping. However, the ASA considered that the use of the term “squalor” implied filthiness, dirtiness and grimness, not just substandard accommodation. And that the image of a cockroach in a baby’s mouth emphasised that interpretation and implied most children born into poverty would live in filth and dirt at some point in their lives. Therefore, the ASA concluded that the claim was misleading. The ASA considered that the representation of the Last Supper as a casino, with the familiar Christian imagery replaced with items used for gambling, could cause serious offence to people of a Christian faith, and banned the ad. (N.B. The ruling for this ad is more than five years old and no longer appears on the ASA website.) (N.B. The ruling for this ad is more than five years old and no longer appears on the ASA website.) 33 BQ3 Resource sheet 2 teacher notes Lesson one Activity one: Shock tactics – Valid or not? Teacher notes continued Belle D’Opium perfume TV ad, 2011 Diabetes UK press and poster ad, 2009 One of two press ads for Ryanair Ltd, 2012 The ad featured a woman dancing, whilst pointing to her inner elbow and running her finger along the inside of her forearm. The voice-over stated “I am your addiction, I am Belle D’Opium. The new fragrance by Yves St Laurent.” Thirteen viewers complained the ad was irresponsible and offensive, because the woman’s actions simulated drug use. The campaign attracted 16 complaints that it was distressing to children who had diabetes or knew their parents had the condition. They also found the ads’ appeal to fear and focus on the negative impact of diabetes offensive. The ads attracted 17 complaints from the public that they were sexist and objectified women, particularly female cabin crew, and were offensive and unsuitable for display in a national newspaper. The ASA considered that most readers would interpret these images, in conjunction with the text “RED HOT FARES & CREW!!!” and the names of the women, as linking female cabin crew with sexually suggestive behaviour. It considered that the ads were likely to cause widespread offence, when displayed in a national newspaper, and therefore concluded that they breached the Code. The ASA agreed with viewers that the ad was socially irresponsible and unacceptable for broadcast, because the woman’s actions simulated drug use, and upheld the complaints. Full discussion and ASA decision The ASA did not uphold the complaints because it considered that consumers were likely to infer that the ads were primarily targeted at people who might be at risk of developing illnesses or conditions because they had diabetes without knowing it, or at those who knew they had diabetes but were unaware of how serious the potential dangers could be. Full discussion and ASA decision Although there was an appeal to fear in people with diabetes who were unaware of the potential dangers of their condition or who led unhealthy lifestyles, and in people at risk of developing the condition, this was justified because it encouraged prudent behaviour: diagnosis and proper management of diabetes. Full discussion and ASA decision 34 Lesson one BQ3 / Resource sheet 3 student template Activity one: Shock tactics – Valid or not? Why might this ad break advertising rules? What is the advertiser’s purpose? What can I see in this advert? How does this make me feel? Title 35 BQ3 Resource sheet 4 student sheet Lesson two Activity one: Developing an ad campaign Objectives Step by step • To apply knowledge and understanding to the process of developing an effective ad campaign. 1. Identify the charity or social cause you will be working for. • To research the aims and objectives of a leading national charity or topical social cause. 2. Research their aims, their branding and any existing campaigns. • To make judgements on appropriate content and placement of ads. 3. Identify the purpose of your ad. • To develop a presentation pitch for your finished ad. 4. Identify the audience you will be targeting. Task outline You have been asked to plan, develop and produce an ad for a leading national charity or social cause. The ad may be for a magazine, newspaper, billboard, web page or for new media. Or alternatively, you can produce a storyboard for a television ad. You must think about the purpose of your ad, the audience for your ad, and the context in which it will be seen. You must also consider the brand image of the charity / cause you will be working for. 5. Decide which form your ad will take. 6. Choose the right media language so that it fits the aims and image of the charity and the intended audience. 7. Decide when and where you will want your ad to be seen. 8. What advertising guidelines will you have to consider and apply to your ad? 9. Prepare a presentation of your ad for the marketing team of your chosen cause. 36 Author: Genevieve Barlow Designer: Paula Sayer Project Management: Magenta Project Management Ltd, 01353 741222 © Advertising Standards Authority 2012 Advertising Standards Authority Mid City Place 71 High Holborn London WC1V 6QT Telephone 020 7492 2222 Textphone 020 7242 8159 Email [email protected] Online www.asa.org.uk Legal, decent, honest and truthful