IMPORTANT INFORMATION - Evinrude Government Sales

Transcription

1503 4-TEC 150/200/250
Technical Training Schedule
2014 Fall / 2015 Spring
P/N 460660
© 2014 Bombardier Recreational Products Inc. All rights reserved. ®, TM and the BRP logo are trademarks of Bombardier Recreational Products or its affiliates
TABLE OF CONTENTS
Evinrude Service Training Overview ..................................................................................... 2
Service Training Updates .................................................................................................. 2
OB 1 - Outboard Training 1 ................................................................................................... 3
Prerequisites .................................................................................................................. 3
Registration Information ................................................................................................. 3
Course Profile ................................................................................................................ 3
Preparing for the Next Level of Training ........................................................................ 3
OB 2 – Outboard Training 2 .................................................................................................. 4
Prerequisites .................................................................................................................. 4
Course Profile ................................................................................................................ 4
Bypass Exam (located in the eLearning site) ................................................................. 4
Class Hours ................................................................................................................... 4
OB 3 – Outboard Training 3 .................................................................................................. 5
Prerequisites .................................................................................................................. 5
Course Profile ................................................................................................................ 5
Class Hours ................................................................................................................... 5
Evinrude® Master Technician Program ................................................................................. 6
Course Information and Policies ........................................................................................... 7
Course Fees ...................................................................................................................... 7
Registration Information .................................................................................................... 7
Cancelling or Rescheduling a Class .................................................................................. 7
Policies .............................................................................................................................. 7
Travel ................................................................................................................................ 7
Service Training Contact Information ................................................................................ 7
2014 Fall / 2015 Spring Class Dates..................................................................................... 8
Sturtevant Training Center .................................................................................................... 9
Morrow Training Center ...................................................................................................... 10
Laval Training Center.......................................................................................................... 11
EVINRUDE SERVICE TRAINING OVERVIEW
Welcome to the Evinrude Outboard Propulsion System Service Training Program. Whether you are
an experienced Evinrude Service Technician or brand new to the training program, please read
through this entire section for important service training information.
Service Training Updates
There are 5 important updates for the 2014/15 Training Season:
1. Certified technicians are now required to re-certify every four (4) years. Please see page 5
for information.

Technicians who last Certified between July 1, 2009 and June 30, 2011 must ReCertify this training season to maintain Certification status.
2. Master Technician Program rules have changed. Please see page 6 for information.
3. Course names have changed.
 OB 1 – Outboard Training 1 (formerly E-ssentials™ distance learning)
 OB 2 – Outboard Training 2 (formerly Professional Technician Training)
 OB 3 – Outboard Training 3 (formerly Outboard Certification Course)
4. Government students are required to follow the same training progression as dealer
technicians. However, for Outboard Training 3, the instructor will issue a certificate of
completion for the class.
5. Distance learning and hands-on class enrollment may be accessed via BOSSWeb or
DealerPort.
Our training program provides for continuous learning through distance learning, hands-on training
at our factory training centers, product updates, and re-certification. Please see the Evinrude
Training Progression Timeline below for a summary of the process.
2
OB 1 - OUTBOARD TRAINING 1
Prerequisites
None
Registration Information



BOSSWeb users: Log in to BOSSWeb and select the Training dropdown. Select Training
Enrollment. Select eLearning.
DealerPort users: Log in to DealerPort and select the Training link. Scroll down the page and
select eLearning Registration.
Type in your name, date of birth, and select Authorized Dealer as the User Type. Enter your
dealer number. Important: Record this data for future use. Always enter your information
exactly the same each time you log in so the system will recognize you.
After entering your information, you will arrive at the eLearning main page. View the videos and
complete the exams listed under the Evinrude headings.
Course Profile
Outboard Training 1 is comprised of four unique service training videos covering various service
topics on Evinrude® E-TEC® outboards. In addition, the 2011 and 2012 Product Service Updates
must be completed in order to register for Outboard Training 2.
E-ssentials – Outboard System Function & Service: Course content provides an
understanding of the theory of operation of two and four-stroke powerheads, fuel, oiling, ignition,
cooling, gearcases, electrical and trim/tilt systems, and properly preparing an outboard (non-E-TEC)
for off-season storage.
E-ssentials – Effective Troubleshooting: Course content covers service interaction with
customers and how to ask the right question, the right way. Learn how to approach diagnostic
troubleshooting using a systematic method as well as tips and tricks for each outboard technology.
E-ssentials – Rigging & Propeller Selection: Course content covers the correct procedures
for rigging a new or repowered boat with an Evinrude E-TEC outboard. It’s useful for riggers and
technicians at boat-builders and dealerships, along with anyone involved with helping customers
select or purchase propellers.
E-ssentials – Servicing Evinrude E-TEC: Course content explains the principles of operation,
service procedures and diagnostics that are unique to Evinrude E-TEC outboards. While intended
mainly for service technicians, the program will also be helpful for anybody who works with
outboards.
2011 Evinrude E-TEC Product Service Update book – Covers important product updates for
model year 2011. (P/N 5008496)
2012 Evinrude E-TEC Product Service Update book – Covers important product updates for
model year 2012. (P/N 5008818)
Preparing for the Next Level of Training



Continue employment as an Evinrude service technician.
Complete any new service update videos or product updates as they are released.
Register for Outboard Training 2.
3
OB 2 – OUTBOARD TRAINING 2
Prerequisites
Outboard Training 1 and any required distance learning updates.
Enrollment. Select Hands-on Enrollment and follow the prompts.
DealerPort users: Log in to DealerPort and select the Training link. Select the Enrollment link and
follow the prompts.
Course Profile
Outboard Training 2 will accelerate the technician’s technical knowledge of Evinrude products and
prepare for the rigorous Outboard Training 3 course.
Knowledge and experience required before attending this course:
 Using / reading precision instruments and gauges
 Using service manuals and literature
 Using diagnostic software
 Troubleshooting and repairing inline and V-model engines
 Advanced level computer skills
Knowledge and skills obtained in this course:
 Fuel System
 Electrical system
 Oil system
 Evinrude Diagnostics
 Introduction to ICON gauges and remote controls; I-Command gauges
 Gearcases
 Troubleshooting skills
 Multi-Fuel Engine (MFE) and submersible engine technology
Course content includes 40% discussion and 60% hands-on practice. Class participation and a final
exam score of 80% or better are required to pass the course.
Bypass Exam (located in the eLearning site)
We recognize that some technicians with prior automotive and/or marine experience may already
have the skills developed in this course. Therefore, we offer the possibility to test out of this course.


The online test includes, but is not limited to, questions on electrical theory and systems, fuel
systems, Evinrude Diagnostics and multi-meters.
You will have one attempt to pass the exam. If you fail the exam, you will be required to attend
OB 2. There are no exceptions.
Class Hours
Monday - Thursday: 8AM to 4PM (Homework required) and Friday 8AM to Noon



4
Continue employment as an Evinrude service technician.
Complete any new service update videos or product updates as they are released.
We strongly recommend one year before registering for Outboard Training 3.
OB 3 – OUTBOARD TRAINING 3
Prerequisites
Outboard Training 1, Outboard Training 2 (or successful completion of the OB 2 Bypass Exam),
and any required product updates.
Enrollment. Select Hands-on Enrollment and follow the prompts.
DealerPort users: Log in to DealerPort and select the Training link. Select the Enrollment link and
follow the prompts.
Course Profile
Outboard Training 3 is our most advanced level course on the Evinrude product line and is
comprised of 100% hands-on work. This is an intense hands-on training program based on running
and static work stations. Course content covers all aspects of service, repair, and diagnostics for
the entire Evinrude product line.
Dealers: Complete all defined tasks to earn Evinrude Certification status.
Government Personnel: Complete all defined tasks to earn an Outboard Training 3 certificate.
Advanced knowledge and experience required before attending this course:
Technicians must have advanced level skills obtained through factory training, time, and on the job
experience before taking this course. Technicians will need all knowledge and experience required
for OB 2 as well as:
 Fluency with Evinrude Diagnostics
 Experience navigating DealerPort, GovernmentPort, or BOSSWeb
 Experience reading and interpreting wiring diagrams
 Advanced troubleshooting and electrical diagnostic skills
BRP does not recommend Outboard Training 3 if:
 You completed Outboard Training 2 within the last 12 months
 You had difficulty passing the OB 2 Bypass Exam
 You have less than 5 years experience servicing outboard engines
Class Hours
Monday - Thursday: 8AM to 4PM (Homework required) and Friday 8AM to Noon



Complete any new service update videos, product updates, seminars, etc. by the posted due
date.
Return to Outboard Training 3 every four (4) years (by conclusion of product year).
Prepare for Master Technician exam (authorized Evinrude dealers)
5
EVINRUDE® MASTER TECHNICIAN PROGRAM
Program Updates
The Evinrude Master Technician program rules have changed for program year 2014-15. Please
review the following for important updates.
Requirements



Technician must be employed at an authorized Evinrude dealership.
Complete Outboard Training 3 (OB 3) hands-on training.
After receiving your diploma, you will have the opportunity to take the Evinrude Master
Technician written exam at the Training Center.
Exam Content


The exam is comprised of 50 questions covering service topics on any outboard engines or
major parts and accessories sold or marketed by BRP.
You must score at least 90% to earn Master Technician status.
Master Technician Status

Master Technician status is valid for 4 years after passing the written exam.
BRP Recognition


6
The Training Center will issue recognition awards to our Master Technicians once per year in
July.
Master Technician status will be visible on the learning management site to your dealership and
BRP employees.
COURSE INFORMATION AND POLICIES
Course Fees





Outboard Training 1: no charge for online training.
Outboard Training 2 or Outboard Training 3: $385 per person, per course
Fees are non refundable. The fee will appear on your Parts & Accessories Account.
Government agencies may pay by credit card after your account is invoiced. Call 1-800-9013228 (Option #1, then Option #3) to speak with the Credit department.
All prices are subject to change without prior notice.



Please see the Registration Information section for each course for instructions on how to
register online for distance learning or hands-on classes (preferred method).
OR
Complete a technical training registration form located on the last page of this brochure and fax
to (262) 884-5504.
We must have a minimum of 3 students registered to hold a class. We recommend you do not
make travel arrangements until you receive a class confirmation letter or email.
BRP reserves the right to cancel any class.
Cancelling or Rescheduling a Class
Please cancel or reschedule at least thirteen (13) days before your scheduled class date to avoid
being charged for the class. There are two methods to cancel your enrollment.


Log in to BOSSWeb or DealerPort and proceed to the Enrollment page. Select the exact same
class and class date you originally chose when registering for the class. The system will
present you with an option to Delete your enrollment. Select the red “D” to cancel enrollment. If
you would like to register for another class date, simply start at the Enrollment screen again and
enroll for a new class date.
OR
Fax your cancellation or reschedule request on company letterhead to 262-884-5504.
Policies






All BRP US Inc. facilities are tobacco free. Smoking and tobacco chewing must be conducted
off company property.
Wear clothing and closed toe shoes appropriate for a service shop environment. Shorts are not
permitted. Our training centers are located in corporate facilities. Out of respect, please refrain
from wearing competitor's branded clothing.
Classes begin promptly at 8:00 a.m.
Completion of all required tasks and full attendance is required to earn a certificate.
Students are evaluated through hands-on projects and homework assignments.
BRP reserves the right to dismiss a student for misconduct. This includes, but is not limited to,
disruptive behavior or damaging equipment.
Travel



BRP is not responsible for students' cost of travel, lodging or meals while they are attending a
training course.
Students who travel by air usually rent a car. Public transportation is limited.
When planning travel, see course descriptions for class start and end times.
Service Training Contact Information



Dealers: 1-800-888-4662 (Option #1)
Government: 1-800-901-3228 (Option #1)
Fax: (262) 884-5504
7
2014 FALL / 2015 SPRING CLASS DATES
(OB 2 and OB 3 classes run Monday through Friday)
OB 2 - Outboard Training 2
Sturtevant, Wisconsin
Morrow, Georgia
Laval, Québec
August 11 *
September 22 *
February 2 (English)
October 20
December 8
February 9 (French)
November 10
February 2
February 9
March 2
May 4
Sturtevant, Wisconsin
Morrow, Georgia
Laval, Québec
August 18 *
September 29 *
February 23 (English)
September 22 *
October 6
March 2 (French)
September 29 *
October 13
March 9 (English)
October 6
November 3
October 13
November 10
November 3
December 15
November 17
January 5
December 8
January 12
December 15
January 19
January 12
February 9
January 19
February 23
January 26
March 9
February 2
March 16
March 2
March 23
March 9
March 16
April 13
April 20
April 27
May 11
* Evinrude E-TEC G2 curriculum will be available beginning October 2014.
Dates are subject to change. Check BOSSWeb / DealerPort for the most up to date
information. We recommend you do not make travel arrangements until your desired class
date is confirmed.
8
STURTEVANT TRAINING CENTER
10101 Science Drive
Sturtevant, Wisconsin 53177
(800) 888-4662
Facility
This state of the art training facility features an open concept classroom atmosphere, natural light, 6
sound proof test cells, and is adjacent to the main entrance of Evinrude headquarters. Students will
have access to an on-site cafeteria as well as the BRP company store. Dependent upon the
production schedule, plant operation tours may be available to the students.
The Sturtevant Training Center is conveniently located 3 miles east of I-94, near Highway 20. It is
20 miles south of Milwaukee's General Mitchell International Airport and 60 miles north of Chicago
O'Hare International Airport.
Airports:
Milwaukee General Mitchell (MKE)
Chicago O'Hare (ORD)
Local Accommodations:
Days Inn (I-94 at Hwy. 20)
13340 Hospitality Court
Sturtevant, WI 53177
(262) 884-6840
Ask for BRP Rate: $45 for single or $55 for
double + tax
Miles from Training Center: 3
Comfort Inn
1154 Prairie Drive
Racine, WI 53406
(262) 886-6055
Ask for BRP Rate: $54.95 + tax
Holiday Inn Express (I-94 at Hwy. 20)
13339 Hospitality Court
Sturtevant, WI 53177
(262) 884-0200
Ask for BRP Rate: $85 + tax
Fairfield Inn Racine
6421 Washington Avenue
Racine, WI 53406
(262) 886-5000
No BRP Rate; rates start at $110 + tax
Miles from Training Center: 3.5
Racine Marriott
7111 Washington Avenue (Hwy. 20)
Racine, WI 53406
(262) 886-6100
This information is listed for your convenience.
Please contact the hotel to confirm your rate.
9
MORROW TRAINING CENTER
6852A Southlake Parkway
Morrow, Georgia 30260
(800) 888-4662
Facility
The training center occupies 10,000 square feet of space adjacent to the Atlanta Parts and
Accessories distribution center. The facility has 2 classrooms dedicated for lecture presentations
and 2 lab work areas dedicated for hands on training and testing. The 2 lab areas have 17 fully
equipped benches. Six sound proof test cells are available. These test cells provide students the
opportunity to diagnose and experience “real life” running situations in a controlled environment.
The Morrow Training Center is located approximately 20 miles south of downtown Atlanta. It is 1
mile from Interstate 75 and is 15 minutes from Hartsfield International Airport. The facility is 8-10
miles from Interstates 85 & 20.
Airports:
Hartsfield-Jackson Atlanta Intl Airport (ATL)
Country Inn & Suites
2192 Mt. Zion Parkway
Morrow, GA 30260
(770) 603-3232
Hampton Inn Southlake
1533 Southlake Parkway
Morrow, GA 30260
(770) 968-8990
Shuttle bus to training center available
Drury Inn & Suites Atlanta South
6520 S. Lee Street
Morrow, GA 30260
1-800-DRURYINN
Ask for BRP Corp ID# 313139; $83 + tax
10
LAVAL TRAINING CENTER
Centre de formation Compétences-2000
777, avenue de Bois-de-Boulogne
Laval, Québec H7N 4G1
(800) 888-4662
Facility
This training center is on the campus of Compétences-2000. Classes are available for both French
and English speaking students. The titles for classes taught in English are listed in English. This
facility features a spacious combination lecture and workbench area. It has three test tanks in a
separate area. Outboards of any size can be run to practice diagnosis and repair. The campus has
an on-site cafeteria and restaurants nearby.
Airports:
Montreal Trudeau Airport (YUL)
Comfort Inn Laval
2055 Auto. des Laurentides
Laval, Québec, Canada
(450) 686-0600
Ask for BRP Rate Code LBOM: $91 + tax
Holiday Inn Laval
2900 boul le Carrefour
(450) 682-9000
Rates start at $115 + tax
Le St-Martin Hotel and Suites
1400, Maurice-Gauvin road
(450) 902-3000
Ask for Cosimo Dibitetto
Hampton Suites Laval
1961 Boul Cure-labelle
(450) 687-0010
Quality Inn
2035 Auto. des Laurentides
(450) 686-6777
11
TECHNICAL TRAINING APPLICATION
Student ID# (Office Use)
First Name
Dealer Code #
M.I.
Last Name
Dealership
Address
City
State/Prov.
Zip/Postal Code
Dealer Ph#
Email:
Phone
Emergency Contact:
Phone
Dealer Agreement:
Full Line
Package
Service
Student Affiliation:
Owner
Employee
Out of the following requirements, I have completed:
E-ssentials: Outboard System Function & Service
E-ssentials: Servicing Evinrude E-TEC
E-ssentials: Rigging & Propeller Selection
E-ssentials: Effective Troubleshooting
Course Name
Class Date
2011 Product Service Update
2012 Product Service Update
OB 2 (Formerly Professional Technician)
Alternate Date
Training Center
Fee
$385
$385
If dates are full:
Please choose next closest date.
Place me on wait list.
Disregard this application.
I, the below signed dealer, understand that BRP US Inc. in the United Sates and Bombardier Recreational
Products Inc. in Canada (collectively “BRP”) have no responsibility for travel expenses, lodging, food or other
living expenses while my employee attends class. I warrant that the student is a full-time employee of my dealership
and is covered by Workers’ compensation insurance, which will be in effect during the assigned dates of
the school at the Training Center. I understand that my Evinrude/Johnson Genuine Parts account will be debited
the amount of the course fee(s). If I do not give cancellation notification at least thirteen (13) days prior to
the scheduled class the course fee(s) will not be refunded.
Date:
Dealer's Signature
I, the below signed employee, affirm that I am 18 years of age or older and desire to receive instruction at
BRP’s Training Center. In consideration of the provision of these instructional services, as well as other good
and valuable consideration, I knowingly release and discharge BRP, its parents, subsidiaries, affiliates, agents,
employees and insurers from all claims and causes of action that I might have arising out of such instruction or
attendance at the Training Center, whether for personal injury, property damage, or otherwise.
Date:
Employee's Signature
Please Fax to: (262) 884-5504
1503 4-TEC 150/200/250
Technical Training Schedule
2014 Fall / 2015 Spring
P/N 460660
© 2014 Bombardier Recreational Products Inc. All rights reserved. ®, TM and the BRP logo are trademarks of Bombardier Recreational Products or its affiliates

IMPORTANT INFORMATION - Evinrude Government Sales

Transcription

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