NEWVIC GUIDE STUDENT
Transcription
NEWVIC GUIDE STUDENT
NEWVIC STUDENT GUIDE 2013/14 Introduction to student services ...............................................................6 College inductions ...........................................................................................8 Contents Student development Sixth form Baccalaureate (SFBac) ................................................ 11 Nrich – getting involved at NewVIc ............................................ 12 Creative arts ........................................................................................ 13 Newham Academy of Music .......................................................... 14 Sports Academy ................................................................................. 15 Leadership programme .................................................................. 17 Health Advocacy ............................................................................... 17 Enterprise ............................................................................................. 18 International ....................................................................................... 18 Understanding our world ............................................................... 19 Language power ............................................................................... 19 Our community .................................................................................. 19 Student ambassadors ...................................................................... 20 Student voice ...................................................................................... 22 Student Union .................................................................................... 22 Student representation ................................................................... 23 Work experience ................................................................................ 24 Becoming a skilled learner .............................................................25 Skills Centre ......................................................................................... 38 Special examination arrangements ............................................ 40 Equality of opportunity ................................................................... 43 General Information Multi-faith room ................................................................................ 47 Parking .................................................................................................. 47 Lost property ...................................................................................... 47 Smoking ............................................................................................... 47 The canteen ......................................................................................... 48 Mobile phones ................................................................................... 48 Inside the college ..............................................................................49 Outside the college .......................................................................... 50 Identity cards ...................................................................................... 50 Use of college computers .............................................................. 51 Contents Contents Attendance and punctuality ....................................................................... 53 Student learning contract ............................................................................ 56 Code of conduct ............................................................................................... 58 Health and safety ............................................................................................. 61 Comments, compliments and complaints ............................................ 64 Useful contacts ................................................................................................. 66 Who’s who – student services team ......................................................... 69 Supporting students Tutors ..................................................................................................... 27 Academic mentors ............................................................................ 27 Academic skills progression ...........................................................27 Progress reviews ................................................................................ 28 Student finance .................................................................................. 30 Counselling service ...........................................................................31 Careers advice .................................................................................... 33 Planning for your future ................................................................. 35 Learning Resource Centre (LRC) .................................................. 36 iVIc and Mahara ................................................................................. 37 2 3 What we stand for Our values We believe in: Excellence and achievement; setting high standards and high expectations Respect for everyone; valuing diversity and promoting equality Education for everyone; attracting and including new learners Education of the whole person; for personal and social development Accountability; responding and contributing to our communities Honesty, openness, trust and sensitivity; in everything we do 4 NewVIc is committed to equality of opportunity and expects every member of the college community to respect others. This means that we do not tolerate any form of abusive, aggressive or threatening language or behaviour, any form of discrimination or harassment on grounds of gender, gender identity, age, class, race, disability, religion, sexual orientation, pregnancy or previous level of educational achievement. Please note: you can obtain a copy of the college’s equal opportunities policy, antibullying policy and the college charter online from iVIc; the college’s virtual learning environment. Welcome to NewVIc What we stand for Our mission: To create a successful learning community Welcome to NewVIc I am delighted to welcome you to NewVIc. You are joining a successful learning community with some of the best facilities in the country. We will provide you with excellent teaching, tutoring, advice and support and will encourage you to make the most of the many exciting activities we offer. hard work of many thousands of students like you over the years. We have high expectations of everyone and we aim to be excellent in everything we do. So as you begin the new academic year, be proud of all that you have achieved so far and make sure you take advantage of all the opportunities available to you at NewVIc to become the best you can be. NewVIc has built up an excellent reputation over the last twentyone years: our success rates are high, around 700 of our students progress to university each year and we were the most improved sixth form college in London from 1998 to 2012. This is entirely Eddie Playfair Principal due to the commitment and 5 We want all our students to enjoy their time at NewVIc and achieve their goals. NewVIc’s comprehensive range of student services is designed to meet the widely different needs of our students and to help everyone succeed. Many initial queries can be addressed by your tutor who can offer guidance on course- related issues and pastoral care or point you in the right direction for additional support. Student safety is a top priority at NewVIc and our youth safety team ensures the college is a safe and secure learning environment for all. They are available on site at all times and ensure that all students follow the code of conduct. They are supported in this by the security team who patrol both on and off campus. Introduction to student services Introduction to student services Introduction to student services and gain valuable life skills. You will find there is something for everyone to get involved in from sport, performing arts and media to mentoring, leadership, volunteering and fundraising. This guide outlines the main areas of support available, and where to access help. So please do read through the contents and familiarise yourself with the wide range of support and facilities available to you and ask any member of staff if you need help or advice. As well as the areas of specific support highlighted in this guide, NewVIc provides many opportunities for students to enhance their college experience, meet new friends 6 7 College induction During induction you will meet your teachers and fellow students. You will be given information about the structure and content of your course, your timetable, the location of your classes, information about coursework and examinations, requirements for work experience and field trips, the costs involved and the facilities that are available to you. Induction is in four parts: 1. Summer induction. During induction days you will meet students and staff and start your course. 2. Initial assessment. You will complete a short assessment called ‘The Profiler’ which will help us to see whether you need any support in English, maths or dyslexia. 3. Autumn induction. This will provide you with all you need to know about being a student at NewVIc. It takes place during your first week at college. 8 4. Introduction to your learning programme. This will be the main focus in the first weeks. Your academic tutor and teachers will review your programme with you to ensure it is the most appropriate for you. Academic skills and progress review. A weekly academic skills session is a core part of your programme, essential to ensuring that you achieve your full potential and meet the demands of a higher level of study. You will have at least one termly individual review with your tutor and set your own targets on iVIc, the college virtual learning environment. College induction College induction Confirmation of programme In the first weeks of the autumn term you and your tutor will confirm your programme of study. In exceptional cases, after discussion and agreement with you, your tutor and parent/ guardian, it may be decided that a change should be made to your programme of study. This will only be done with the agreement of your tutor and a manager. 9 Student development NewVIc recognises and rewards students’ achievements both in and out of the classroom. All students have the opportunity to achieve the Sixth Form Bac. Sixth Form Bac Employers and universities look for people who are creative, can think for themselves and work well with others. At NewVIc, all students have the opportunity to develop these skills. The nationally recognised Sixth Form Bac values students’ wider achievements and the skills which help you to be a successful learner, citizen and employee. Achievement awards Each year a number of students receive awards in recognition of their achievements both in and out of the classroom. The awards are sponsored by local universities and employers including London City Airport, the Royal Veterinary College, the University of East London and Queen Mary, University of London. Student development Student development Sixth Form Baccalaureate (SFBac) Find out more from your tutor, iVIc or at the Freshers’ Fair. It prepares students to make a real difference in the world as an informed and active citizen. Focusing on the subjects you are studying, your skills and the enrichment activities you take part in it will challenge you as an individual. Achieving the SFBac will help you to stand out and will give you strong evidence to support your application to university or employment. 10 11 Nrich Student development NewVIc is not just about studying – get involved in the wider college experience The Nrich programme is an important part of your college experience. The college hosts a range of weekly activities, workshops and training to develop your skills and understanding, your employability skills and give you an opportunity to meet new people and enjoy your time at NewVIc. The activities are open to any student and complement your studies or provide a platform to try something new. Although participation is voluntary we expect every student to commit to at least one activity. We offer an exciting range of activities in: •Creative arts •Sports Academy •Leadership programme •Health advocacy •Enterprise •Understanding our world •Language power •Our community We also offer opportunities for students to take on leadership roles and develop leadership attributes such as clear values and high standards, effective communication, teamwork and managing change. Activities currently on offer include: All students have the •songwriting and recording opportunity to get involved in •urban dance creative arts activities including •orchestras the NewVIc cultural programme •filming and editing production and professional performances company both in the college and at •NewVIc Dance Company venues. • NewVIc Theatre Company •Graphic Design Company All the creative arts programmes •Cultivate Dance Company (CDC) link to industry professionals and •DJing provide work-based learning and •Cypher-beats and Poetry skills. •Solid Harmony Choir •Student Union talent show Students get involved in •Instrumental lessons eg: piano, productions either as a guitar, drums, tabla, sitar performer or off-stage in event and singing management, marketing, •ensembles and music projects designing, box office, stage run by the Newham Music Hub management and other roles. Student development Creative arts Your participation will be recognised through the Sixth Form Bac (SFBac) certificate. To find out more about getting involved in enrichment activities at college, speak to the youth activities leader in room B216 and come along to the Fresher’s Fair at the beginning of each year. 12 13 Newham Academy of Music Newham Academy of Music is based at the college and is supported through the government’s national plan for music. It is one of 122 music hub leaders across the UK and is the hub leader for Newham. NewVIc students are offered the opportunity for free or subsidised instrumental tuition through the Music Advancement Programme (MAP). This programme, in partnership with Newham Academy of Music offers 14 lessons with professional musicians and tutors at NewVIc. Depending on the instrument, classes will usually be in small group sessions. Students will learn repertoire, a variety of stylistic genres and the skills needed for successful performance with others. Students will also have the opportunity to develop their music leadership skills which can lead to further qualifications and progression to music degrees. Competitive opportunities The college competes in British The NewVIc Sports Academy is Colleges Sport (BCS) and South open to all students keen to keep of England Student Sports fit, try new sports or compete at Association (SESSA) leagues and team level. For the more serious cups on Wednesday afternoons, players, there are opportunities during enrichment time in the to trial for selection into one of following sports: our elite sports academies. •athletics •badminton Participation for all •men’s and women’s basketball The multi-gym, floodlit multi•cricket use games area (MUGA) and •men’s and women’s football indoor sports hall are open to •netball all students. Sports open to •rugby students during lunchtime/after •table tennis college include: •trampolining • archery •athletics Elite Academies •badminton The NewVIc Sports Academy •basketball runs three intensive and elite •cricket programmes: •disability sports •football Support for gifted and talented •netball athletes •non-contact boxing Students who are gifted and •rowing talented in sports and not •rugby accepted onto an elite academy •swimming can be given support on an •table tennis individual basis dependent upon •tennis their need. This could include •trampolining help with the costs of specific equipment required to compete at elite level, or transport costs to national level competitions. Student development Student development Sports Academy 15 Student development We want students to develop leadership qualities during their time at the college. Through a range of opportunities students are encouraged to develop clear values, high standards, skills in effective communication, teamwork and managing change. At NewVIc you can: NewVIc Basketball Academy The Basketball Academy selects 16 players each year who have the potential to achieve excellence in basketball with ambitions of pursuing a sporting career. Sports Leaders Academy members have the opportunity to attend a wide range of courses including the National Governing Body level 1 coaching qualifications. 16 www.newvic.ac.uk. •become a student ambassador representing the college: choose to specialise in events, sports, school liaison, research or community ambassador work The academy offers a minimum of 10 hours of elite coaching per week. NewVIc Sports Leaders Academy The Sports Leaders Academy provides high quality training and development for students who are committed to sports volunteering or coaching and intend to pursue a career in sport. 2014 NewVIc leadership bursary NewVIc is offering leadership bursaries of up to £500 to students starting advanced level courses in 2014. To qualify for these bursaries applicants must demonstrate the potential for outstanding leadership and achievement. Find out more on our website, For more information on the Sports Academy pick up a brochure available from the Sports Academy reception in F Block. •join the student council as a representative and advocate for your tutor group or stand for election to the Student Union executive •learn about serving the community by volunteering within the college or with local organisations: help primary school pupils with reading, lead a study circle, mentor your fellow students at college or younger students at secondary school, or join community initiatives such as teaching IT skills older neighbours Student development Leadership programme NewVIc Cricket Academy Sixteen students are selected each year to receive a minimum of 10 hours per week of elite coaching from our performance and development cricket coach. Health advocacy Become a health advocate and help to spread the message about healthy living. You can choose to focus on mental health and wellbeing or sexual health and relationships and work as a team on projects to promote health. Join our Stop Smoking and Life not Knife campaigns or get involved in activities during World AIDS Week. 17 Join in events where students celebrate diversity and champion Take part in a programme of lectures, debates and workshops equality in our community. Get to deepen your understanding of involved in awareness events including, world AIDS week, local, national and international anti-bullying week, black history issues and prepare you for month, mental health week and your future as a global citizen. Holocaust memorial week. Help Recent speakers have included to organise events to showcase politicians, academics, Olympic athletes and charity workers. Join the great range of cultures in east London. Explore our our debating club or the Model heritage and discover our history United Nations Society. and understand how diversity brings us together and makes us Language power stronger. Student development 18 Our community Enterprise International Develop your enterprise potential - find out how you can develop skills in business enterprise, regeneration, managing money and fundraising. Opportunities include project managing the London-wide talent show: Show Me Wot You Got, or helping the college to raise money for charity. Our students select two charities to support every year, one local and one international, and you can join in campaigns to raise as much money as possible to support the charities. Make use of our strong international links - last year students from across a range of courses travelled abroad. NewVIc’s success reaches far beyond London with links around the world including Germany, France, New York and China. We also offer opportunities for trekking and volunteering expeditions in South America, Africa and Asia. Student development Understanding our world Whatever subjects you are studying you can get more confident with words. Take part in events and competitions, writing poetry, stories, screenplays or public speaking, and win a Principal’s Prize. Work with one of our writers in residence or join the Carbolic team to write for this high profile youth magazine. Share ideas about the books you enjoy by joining a reading group. Recent activities included a student-published book ‘Brave New Words’, the Rant Academy Awards and the college Talent Show. 19 Student development Become an ambassador for the college 20 The college has a very popular student ambassador scheme which you can apply to join. settings within primary schools, secondary schools, and community sports clubs. What does an ambassador do? Ambassadors represent NewVIc students at college events, assist with work in local schools and get involved in research work. There are five main types of ambassadors and you can choose your preferred role when applying. Event ambassador - working with the marketing team at internal and external college events such as open day, school interviews and awards evenings. You will provide a positive image when welcoming visitors to the college and support the smooth running of events. Sport ambassador - run within the sports leadership academy. Students can gain qualifications such as Junior Organisers Awards, Working with Disability and various coaching qualifications. Sport ambassadors are expected to volunteer in a range of School liaison ambassador working with the advice and recruitment team and school liaison officer to support our work with schools across the borough and beyond. This could involve speaking at assemblies, helping with school visits to NewVIc and offering advice to prospective students. Community ambassador supporting NewVIc and the local community by acting as a role model for your peers and prospective students and volunteering within college and the wider Newham community. Opportunities include projects such as the reading programme in local schools, student mentors, Newham Volunteers and Be Inspired. Research ambassador - help the college achieve specific aims and objectives by taking part and conducting research into various topics. This could involve working with the student union to survey students’ needs or helping the marketing department develop new social networking tools and promotional campaigns. Why get involved? There are many reasons to get involved. Becoming an ambassador shows universities and employers that you are keen and prepared to give up your time to help others. You get to develop and use lots of skills such as communication and teamwork which look impressive on application forms for jobs and further study. You also get to be involved in lots of exciting events, meet external visitors and broaden your circle of friends. The hours undertaken will also count towards achieving the Sixth Form Bac. Who can sign up? The role of student ambassador is open to everyone, as long as you are reliable, punctual, on track with your course and have above 95% attendance. How can I become an ambassador? There will be a student ambassador stand at the Freshers’ Fair in September where you can sign up. This will be followed by a meeting to explain the different roles. Student development Student ambassadors You will then need to complete an application form on iVIc, detailing your skills and experience and explaining why you would like to become an ambassador. Applicants are then interviewed by NewVIc staff. Selection of ambassadors will be based on this form and interview so think about your responses carefully. 21 Your views are important. At NewVIc, students have many opportunities to make suggestions about how the college could improve further. Every student is welcome to give their ideas but there are some key students who make sure the student voice is heard. •apply for an NUS Extra Card for discounts in shops, online stores (such as Amazon and ASOS), driving lessons, cinemas and many other attractions across the whole country •play an active part in welfare campaigns and the learner voice. Student Union executive This is a group made up of Student union (SU) students keen to ensure students’ views are listened to. NewVIc is proud to have a very Positions include president, active and engaged SU, where every student enrolled at college activities officer, campaigns is automatically a member of the officer. To get involved in one of the eight SU executive roles SU. The SU provides a year-long you have to stand for election, programme of exciting events, activities and opportunities that during the spring term. The will further enhance your college SU president and one other experience and provide you with executive officer also become important employability skills for student governors. Governors are responsible for the strategy, the future. mission and quality of the The SU is managed by the SU executive with the support of the college and for reviewing its performance. The governing youth activities team. As an SU body meets six times a year. member you are entitled to: •join in the social activities organised •stand for election to become an SU executive officer Student representation Members of each tutor group elect a class representative to act as their voice and represent their views on the student council. Class representatives ensure there is two-way communication between the student council, college management and all students. Class representatives also liaise with staff in their curriculum area to feed back on the students’ experience of teaching and learning. The student council is made up of all the class representatives in the college and is chaired by a senior manager. It meets every six weeks and provides an effective medium for consultation with students and a direct channel for students to become involved in shaping NewVIc’s learning, teaching and support. Student development Student development Student voice For more information about your SU see the youth activity team based in the Skills Centre or call 020 7540 0613, email [email protected] 22 23 The college’s work experience team can support you to find a work placement that will help you to gain new skills, experience team work in real work settings and relate your course curriculum to the workplace. NewVIc works in partnership with a wide range of employers such as London City Airport, Stagecoach, Newham University Hospital, NatWest Bank, nurseries, schools and many more within London and the home counties. What is work experience? A work experience placement is an opportunity for you to gain inside knowledge of the world of work while you are still in education. The placements are unpaid but the benefits you gain from the opportunities are invaluable. You will usually be on placement for either one or two weeks, depending on your programme of study. 24 Work experience presents you with opportunities to: • work alongside other employees as part of a team •develop and practise a range of new skills • become more confident • relate your college curriculum and qualifications to the workplace • enhance your CV and UCAS application, ensuring you stand out to employers and universities • make more informed decisions about your future. We want all our students to achieve the best they can and to become skilled learners. Our skilled learner framework helps you and your teachers to plan and monitor the development of your learning skills. WHAT A SKILLED LEARNER : I am ambitious and keen to learn and I take responsibility for my learning. I am well organised and make good use of my study time, knowledge and skills. I am keen to learn and have short-term and longer-term learning goals. I arrive punctually, equipped and ready for study; I meet deadlines and manage tasks well. I know what I have learnt and what I still need to learn. I keep my work up to date and well organised; I review my notes and catch up promptly. I am developing my strengths and addressing my weaknesses as a learner. I work independently and organise my study time well. Student development Student development Work experience • meet new people • experience new environments • get to grips with the demands, routines and environment of work • gain accreditation towards the Sixth Form Bac (SFBac). I am questioning and creative and I respond positively to new challenges. I ask relevant questions and do further research to explain things better and understand in depth. I am prepared to question assumptions, see things differently and try new approaches. I am developing my strengths and addressing my weaknesses as a learner. I work well with others, respecting them and learning from them. I respect others and collaborate with them as much as possible to help us all learn. I ask for, and accept, help and feedback, I listen to others and share my own ideas readily. I am prepared to express myself in groups and to take a lead in group activity. To find out more, or to arrange a placement, please contact the work experience team in rooms G12 and G13. FIND OUT MORE ABOUT YOUR COLLEGE www.newvic.ac.uk @talknewvic fb.me/newhamsix 25 Supporting students Every student has a personal tutor. They aim to ensure you fulfil your academic potential and they are the first person to talk to if you need support or guidance. teachers to offer one-to-one support and advice. Your mentor will: •help you track your progress and meet challenging targets •help you develop independent study skills and get organised Your tutor will: •help you action plan and review your progress with you during your course •ensure you meet college expectations for attendance and punctuality •support you in meeting your aims and fulfilling your aspirations Academic skills and progression Supporting students Supporting students Tutors All students follow a programme •help you progress to university, designed to develop the higher further training or employment level academic skills which •encourage your wider personal universities and employers regard as essential. Your tutor development will help you write a high quality •assist you in overcoming any application to university and give issues or difficulties that may you guidance on career paths. arise Sessions will be delivered in part through iVlc virtual learning environment. Academic mentors Our team of academic mentors are all former NewVIc students who have recently graduated from university and provide a fantastic resource to students. They work with tutors and 26 27 Additional studies You will be encouraged to choose an individual programme which suits your needs and aspirations. Your tutor will ensure you are enrolled on the right programme. This might include additional courses you need in order to progress. Progress reviews During the year your tutor will review your progress, set individual targets with you and monitor attendance and punctuality, assignment grades and progress with your Sixth Form Bac. Reports will be sent home to parents/guardians, who will be invited to discuss your progress at our twice-yearly parent evenings. 28 Skills development Wherever opportunities arise, all students are encouraged to develop their English, maths, IT and study skills through their main course. However, if we think you would benefit from dedicated support, you will be timetabled to attend booster sessions in the Skills Centre. Students who attend workshops in the Skills Centre usually have very high success rates. These services offer you the opportunity to make the best use of the choices available to you. Supporting students Supporting students Support for students In addition to the support provided by your tutor, specialist staff can provide confidential help with any issues concerning finance (see page 30), careers and further study, (see page 33), health, learning difficulties and/ or disabilities (see page 38), or any other personal matter or practical issue affecting your learning. The student welfare advisers and the student finance officer are based in the Skills Centre. Additional learning support NewVIc is committed to inclusive education and all students are encouraged to make the most of their skills and abilities. If you have a physical, sensory or learning disability, you are also entitled to additional learning support. See page 38 for more details. 29 Supporting students There are a number of schemes to help with the cost of learning at college*. Learner Support Fund The college has a fund to help students finding it difficult to pay for their education expenses, including travel, books/equipment, childcare and possibly living costs. The scheme is open to all college students and there are a number of routes through which you can apply for funding. Each application is assessed on an individual basis and will usually consider your household income and personal circumstances. There are bursaries available to students aged 16-18 and 19+, which are paid on a half-termly basis, subject to satisfactory attendance. Your attendance MUST remain at 95% or above or you will not receive payment. We also have a scheme for students experiencing additional financial difficulty who can apply for a one-off payment to assist with specific requirements, for 30 example field trips, university interviews etc. To apply for the Learner Support Fund please collect an application form from the student finance officer based in the Skills Centre. 16-17 Oyster photocard Those aged 16-17 who are living in a London borough and are in full-time education can travel for free on London buses and trams. Care to Learn If you are a parent and under 20 when you start your course you can apply for up to £175 per week towards childcare and travel costs while you learn For more information on the above schemes, please contact the student finance adviser on 020 7540 0649 or call in to the Skills Centre. *Information correct at time of print (July 2013) Counselling Service be involved. The only exception is when you or someone else Counselling at NewVIc is private may be at risk of harm. and confidential There are two college Did you know? counsellors available if you Over 150 students use the would like someone to talk to counselling service every year. about any concerns you have, whether to do with college, Where and for how long are the work, personal issues or home counselling appointments? life. Counselling offers a safe, •Counselling takes place in informal space where you can room B210 talk freely and in confidence in a •Appointments usually last 45 way that is not always possible minutes with friends, family or tutors. Counselling is: •an opportunity to talk to somebody in private Supporting students Student finance •You can stop at any time without having to give a reason •a way to work out what is going on •an opportunity to get non- judgemental feedback •a way of taking responsibility for yourself A counsellor is someone who listens to you without making judgements or telling you what to do and helps you work through whatever is going on in your life. The counsellor won’t tell anyone what you say to them, or even that you are seeing a counsellor, unless you both decide someone else needs to How do I see a counsellor? There are several ways to make an appointment: •text 07876 147010 •phone 020 7540 0604 •email: [email protected] •drop-in sessions are held daily, 10.30 am – 11 am in room B210. 31 “It was less judgemental than I thought, it was really enjoyable.” Specialist support The college has two qualified careers advisers to provide information, advice, guidance and support on a one-to-one and group basis. The careers advisers are based in the Skills Centre. They can be contacted on 020 7540 6951. on iVic and on the counselling intranet site. Quiet Zone and workshops: • Room B210 is a quiet zone in Substance misuse college where you can sit if you The college offers confidential need time out. help and support to any student concerned about a drug or • Look out for publicity for alcohol-related issue. Help is groups and workshops available by contacting the on personal development to college counsellor. help you deal with life issues and grow in confidence. Housing problems Health information and medical advice If you have any health-related concerns, want to give up smoking, need advice on drugs and alcohol, or have any other problems then you can either drop into student services based in the Skills Centre or call student services on 020 7540 0650. 32 Information sessions These will take place during the year on different issues such as mental health, drugs, alcohol, and sexual health. They will be advertised on the notice boards, Young people who leave home will not be offered council accommodation except in extreme emergencies and rented accommodation can be expensive and difficult to find. You should seek advice before making any decision. Talk to your tutor or go to student services for advice about making an appointment with a housing adviser. If you are made homeless you should contact your local housing office which will be listed in the phone directory under the name of the borough in which you live. Careers advice We aim to ensure that all our students progress successfully to the next stage in their career, whether this is a further college course, a place at university, a job or a training placement. Our annual destination survey shows that each year almost all of our students achieve this aim. During your time at NewVIc you are encouraged to develop the following career management skills that will help you move on from college and achieve your career goals: •recognising and developing employability skills Information, advice and guidance Lunchtime drop-in sessions for information and advice on any aspect of your career or education planning take place daily in the careers room. There is no need to book, just turn up between 12.20 pm and 1.20 pm. Booked guidance interviews last up to 40 minutes and are an opportunity for you to speak in depth and in confidence with an adviser. Your careers adviser will usually agree an action plan with you as part of your interview. Please drop in to the careers room to make an appointment or phone 020 7540 6951. Supporting students Supporting students Some of the things students say about counselling: “It’s given me something to look forward to and it helps me get through the week.” •finding out about career and higher education options •putting career plans into action, including assistance with CVs, job applications, UCAS and higher education applications 33 Careers library The careers library in the careers room and LRC has a good range of resources including books on different occupations, college and university prospectuses and guides on CV writing and preparing for interviews. Software You have access to the following software packages: •Higher Ideas to help you find suitable higher education options •Pathfinder +HE to help you match your interests to university courses Job seekers Careers advisers can help you with job searches and offer support with applications and preparation for interviews. The careers service also run CV workshops and can work with you one-to-one to help you create or develop your CV as well as cover letters for job applications. Planning for your future It is a good idea to start thinking now about your plans for when you leave college. You need to make sure you gain as many relevant skills and experiences as possible while at NewVIc to help you reach your goal. You will get a lot of support from your tutor and our careers advisers when planning your next steps. You can pop in to room B216 in the skills centre to see the careers team. Your UCAS application – this is the online application you will complete to apply to university. NewVIc has an excellent success rate in securing places at university for its students. Your tutor will be your key point of contact during the application process. The more you are involved in college life the stronger your application will be. Supporting students Supporting students Careers events The college arranges for students to attend a number of internal and external careers events. These include university open days, visiting speakers from universities, employability workshops and career focused events with top employers. There is also an annual higher education fair, employability fair and a higher education week. Employment and training fair and HE fair – NewVIc holds its own higher education and employment fairs. These offer Students can also secure you a fantastic opportunity valuable work experience, to speak to universities and through our dedicated work employers from all over the UK experience team, situated in and find out more about your rooms G12 and G13. options. The careers fair is held after the February half-term break and the HE fair takes place after Easter. 34 35 Mon 8 am – 8 pm Tue 8 am – 6 pm Wed 8 am – 6 pm Thur 8 am – 6 pm Fri 8 am – 5 pm Sat 9 am – 1 pm *correct at time of print (July 2013) The LRC is situated in B block and is available to all students. It contains a library, a suite of bookable internet-ready computers running MS Office software, a group work area, silent study facilities and a silent computer room. Students can also borrow netbooks using their LRC account. The library is well stocked with books for reference and for loan. There is an extensive range of audio visual resources and current fiction. Students may borrow items for 36 iVIc and Mahara The LRC is open*: up to three weeks, although some are on short-term loan only. Newspapers, periodicals, careers materials, university prospectuses and other resources are also available. You become a member of the LRC simply by completing your LRC induction in your first few weeks at NewVIc. The LRC team are eager to involve you in developing the service - students contribute through a focus group. How do I book a PC? There are lots of computers available for you to use for your college work - you do need to book them in advance in the LRC. You can enter your student ID near the front desk to book a computer. You can also borrow netbooks from the main counter and silent study area desk using your LRC account. It is important to know the rules about using computers at college. Any students using the college computers inappropriately will face disciplinary action What are iVIc and Mahara? iVIc is the college’s virtual learning environment and can be accessed via college computers or at home. Your teachers will communicate with you and support your learning through iVIc, where you can read about college news, find out about upcoming events and notices, access class notes and homework and participate in interactive activities. Supporting students Supporting students Learning Resources Centre (LRC) Mahara is your own space to share information with your friends and teachers. You use Mahara to build your own e-portfolio which you can zip up and take with you when you leave the college. You can log on at college and from home. You will find out more about iVIc and Mahara during your LRC induction. 37 How do I know whether the Skills Centre is for me? A formal learning area for all students to access specific support for numeracy, literacy and study skills as well as ICT facilities and learning resources. All students are assessed at the start of their course to see if they need additional support and will be timetabled to attend individual or group literacy ESOL or numeracy workshops, if needed. Initial assessment All students are assessed at the start of their course to see if they need additional support. If we think that this help is needed, you will be met by a member of the inclusive learning team. They will discuss support options with you and agree an action plan. Support may include: individual or group sessions, in-class support or drop-in provision. Who can use the Skills Centre? Students from all courses are welcome to use the centre to access additional support with their learning, or to use the quiet study areas and facilities in the LRC. How do I access the Skills Centre? The Skills Centre is in B block and open Monday to Friday from 9.00 am to 5.00 pm. The Skills Centre is open for drop-in sessions for literacy, numeracy and ESOL*: Monday to Friday 12.20 pm – 1.20 pm *correct at time of print (July 2013) 38 What support is available? Regular workshops These are timetabled 1:1 or group workshops for students who need to develop their literacy, numeracy or study skills. Students are given an action plan to help them focus on particular areas and usually attend workshops once a week until they have made the necessary progress. To register for a workshop: tell your tutor, visit B221 or email inclusivelearningteam@newvic. ac.uk. Lunchtime drop-in All students can access extra support in the Skills Centre via drop-in workshops or booked sessions. If you think you might want this type of support, speak to your tutor who will refer you via ProMonitor, or come into the Skills Centre and talk to any of the staff. Referral Some students are referred for Skills Centre support by their teachers or tutor, or you can selfrefer. Referrals can happen at any time of the year. How can I get support without referral? Many students ask for extra support from the Skills Centre and you are welcome to come along to the lunchtime drop-in sessions, or pop into the Skills Centre at any other time. Specialist support Support for students with visual impairment The college has an experienced teacher of the visually impaired on hand to offer advice, guidance and additional learning support, whether you are a braillist or large print user. Equipment available includes Jaws and Supernova software, Perkins braillers, a scanner and Duxbury Braille software, a CCTV and a portable Opti-versa. Supporting students Supporting students Skills Centre Support for students with specific learning difficulties (dyslexia, dyspraxia and dyscalculia) We can screen for specific learning difficulties (SpLD) and carry out full assessments. We work with students who have SpLD and provide bespoke support programmes to enable them to manage their learning as effectively as possible. This may be achieved through inclass support, regular workshops, and/or the use of assistive equipment. If appropriate, access arrangements for examinations can be applied for in conjunction with the exams office. 39 Specialist examination arrangements Students who have a learning difficulty, disability, medical condition (be it permanent or temporary) or dyslexia, may be entitled to special arrangements in examinations and assessments. If you are granted special examination arrangements, you may practise using these arrangements in mocks and practice tests. The special arrangements are designed to help you complete the examination to the best of your ability. 40 What do special arrangements include? Students can be given one or more of the following arrangements: 1 - Extra time (25%: that is 15 minutes for every hour) You can use your extra time to: •read the exam paper slowly and repeatedly so that you understand it completely •re-read selected passages for specific questions •plan your answer, making sure you use any keywords in the title •proof read your writing – to check it makes sense. 2 - Reader A reader will read the exam paper for you. You can read it at the same time and this will help you remember what you have read. A reader will also re-read any sections you ask them to. This will help you if you want to remind yourself of a passage to answer a question. If you want the reader to read difficult parts several times, just ask them. A reader cannot explain questions or give the definition of words. 3 - Scribe A scribe will write your answers or essay. For longer answers, it is useful to ask the scribe to note down any ideas you have about the question. Once you have a clear idea of what you are going to write, try to speak in clear sentences. Tell your scribe when you want to start a new paragraph. 4 - Word processor You may be able to use a computer to word process your work. This provision is sometimes granted for students whose hand writing is hard to read, or who write very slowly. This allowance enables students to give a typed version of their answer. The word processor will not be able to spell-check your work. 5 - Transcript This is for students who make spelling mistakes that make their work difficult to read. Your tutor will arrange that after the exam a teacher reads what you have written and writes in correct spellings to make your work easier to understand. Supporting students Supporting students Specialist examination arrangements 6 - Separate room If you have a scribe or reader you will sit your examination in a separate room. 41 How do you organise special examination arrangements? Students are assessed to see if they might be eligible for special arrangements. We then send a short report to the examination board which supports your application. In the case of some disabilities and medical conditions, a letter from your doctor is needed instead of the assessment. It is important to remember that decisions regarding exam concessions are made by the exams board. We can only forward recommendations for their consideration. Most of the students given special examination arrangements are receiving 42 learning support to help them on their course, so we will know about their needs. If you are interested in finding out whether you need learning support or special examination arrangements, please ask your tutor to refer you to the inclusive learning team or call into room B221 for an appointment. If you had special examination arrangements at school, please let your tutor know so we can follow this up. It is important to let us know about your special examination arrangements as soon as possible as some applications need to be made as early as October in the first year at college. We value the diversity of our students and staff The college believes that everyone should be treated fairly and with respect and should be encouraged to reach their full potential. Every possible step will be taken to ensure that all applicants, students, staff and visitors are treated equally and fairly. For example, if a student has a disability which may affect their studies, we will seek ways of supporting them to have an equal opportunity to succeed. This means ensuring (as far as reasonably practicable) that: •all student areas are physically accessible In college you will find people who are different from you in the way they look, think and behave. They may differ in age, gender, ethnic background, abilities, religious beliefs, pregnancy, gender identity or sexual preferences. The college believes that it is better to understand these differences and respect people as individuals, rather than assume everybody is the same. It tries to provide opportunities for developing a better understanding of different lifestyles, both within the curriculum and through its student development programme. Supporting students Supporting students Equality of Opportunity If positive action to encourage good practice fails, the college is prepared to take action against anyone, students •staff are trained to work with or staff, who unlawfully or students of all abilities unfairly discriminates, bullies or •specialist staff are available to harasses another individual on assist the student within and/or the grounds of gender, sexual outside the classroom. orientation, race, age, religion or belief or disability. •equipment and assistive technologies are in place 43 Equality means saying ‘no to bullying’ If you feel picked on by others in any way – for example: hurtful name-calling or jokes, unwanted physical contact, threats – seek help. Tell your tutor or one of your teachers or see student services staff based in the Skills Centre. development of each individual student and in enabling and equipping them to optimise their life chances. All students have equal right to care and protection, irrespective of their ethnicity, culture, disability, language, religious belief, sexual identity, gender, gender identity, or if they are pregnant. Supporting students Supporting students There is an equality and diversity committee formed of staff from across the college and a student equality group with representatives from each programme. These groups meet on a regular basis to discuss, advise and direct the college’s policies and activities related to equality and diversity issues. Safeguarding children and young people The college is committed to safeguarding and promoting the welfare of children and young people and expects all staff, students and volunteers to share this commitment. The college is committed to providing a learning environment where all students can feel safe and secure. As a provider of education, we recognise the important role we have in the welfare and 44 45 Multi-faith room Lost property There is a quiet and spacious room available for private prayer and reflection for students of all faiths with lockers and footbaths. The room is not a space for meeting, discussions or socialising and students must not misuse the room. Any student who wishes to use it should ask Barbara Merritt in room C516 for the key. If you find any lost property including mobile phones please hand it to the receptionist on duty immediately. NewVIc cannot accept any responsibility for loss or damage to students’ property, including vehicles, bikes mobile phones and money. At no time should personal items be left unattended in unlocked classrooms or workshops, the canteen or any other area of the college. Parking There are limited free car parking spaces for students and visitors. All cars must have vehicle tax, insurance and MOT and are parked at the user’s own risk. Students using their cars and parking at the college need to register their details with the college. Bike racks are available at the rear of the college. Students must provide their own padlock and chain. The college will not accept responsibility for any loss or damage to bikes or cars left on college premises. 46 General Information General Information General Information Smoking NewVIc is a non-smoking college. Anyone found smoking on the premises, including outside areas, will face disciplinary action. If you want support to stop smoking, contact student services based in the Skills Centre. 47 Students and college users must use litter bins. You will see our clearly labelled recycling bins around campus. All nonrecyclable waste should be placed in the red bins. To maintain a healthy and pleasant working environment in the college all students must comply with the following: The canteen and eating well You will need to keep your energy levels up whilst you are at college as you will need to study hard and there are so many activities to get involved in. NewVIc has a canteen and a café where you can get pasta, sandwiches, salads, jacket potatoes, burgers and a wide range of hot meals. The majority of the meals are halal. You can also bring in your own food to eat if you prefer. Sid’s café in the Link is open weekdays from 8 am until 5.30 pm during term-time. It sells a range of snacks and drinks. The main canteen is open from 8 am until 2.30 pm Monday to Friday for breakfast, mid-morning snacks and lunch. 48 If you find you do not have enough money to get yourself some lunch please speak to the student finance adviser in room B221 who may be able to help and offer you some financial support or advice. Mobile phones Mobile phones are useful but they cause distraction in classes and in areas such as learning centres. Please remember phones MUST be turned off (not just on silent) before entering a class and throughout, during lessons. Phones must be kept on silent in the LRC and not used for calls. •no personal radios, CDs and MP3 players (including mobile phones) to be audible on college premises •alcohol, illicit drugs and weapons are, of course, banned and students found in possession of any of these will be excluded immediately and details passed to parents and the police if the law has been broken •no smoking in any of the •nobody is allowed on college college buildings, in the premises who is not a NewVIc environmental garden or at the student or a member of staff front of the college unless they have formal •food and drink should only be business at the college, in consumed in the canteen or at which case they must sign in at reception. Unauthorised the Link tables and not in any visitors will not be admitted other parts of the college to the college and if NewVIc building students encourage •in order to ensure respect unauthorised visitors in any for college users, spitting way they will be disciplined and chewing gum are and may be asked to leave prohibited •students who fail to respect the •personal stereos and mobile environment or other college phones cannot be used in the users will be automatically classrooms or other learning suspended areas unless directed to be used by staff. Phones may be used in the LRC for research, not calls and must be kept on silent at all times General Information General Information Inside the college 49 equipment. You may also be asked to leave the building if you NewVIc is located in a busy are not wearing your card or do residential area and all students not immediately give it to any are expected to act as good member of staff when asked. The ambassadors for NewVIc. card and lanyard will be issued free of charge but you will have Students must: to pay a replacement fee if you lose them. If you forget your card •keep out of residential roads off you will be issued with a day Prince Regent Lane pass and charged a daily fee. •use litter bins provided – any Why do students and staff wear person littering will be issued lanyards? with a fixed penalty fine by the local council Every student, member of staff •leave the area once they leave and visitor to the college has to wear a lanyard displaying their ID the building for security reasons. •always behave in a mature, respectful and considerate way The college treats it as a priority towards our neighbours and to ensure it is a safe and secure the public learning community at all times. Any breach of the above is misconduct and will be dealt with through the discipline procedure. Identity cards You will be issued with your personal identity card and a lanyard when you enrol. You must wear the card at all times as without it you will not be able to borrow books, use the workshops or use college 50 You must wear your lanyard at all times when in college. It will be considered a disciplinary matter if you do not wear your ID or if you do not show it to a member of staff when asked. Use of college computers As a NewVIc student you are entitled to use the college’s IT facilities. This includes computers, multi-media, software and use of the Internet. Internet access includes access to online databases, electronic journals, learning materials and email. In order to ensure that the computer system is used responsibly, students are asked to observe the following regulations and guidelines: •social networking sites (Facebook, Twitter etc) are available for use related to study only •students must not use the internet to misrepresent the college or members of the college community •any form of cyber bullying will strictly result in disciplinary action •do make efficient use of your own directory by regularly deleting unwanted files after copying them onto your USB •food and drink are strictly memory stick (which can be forbidden in all computer suites purchased from the LRC) •illegal material must not be downloaded •students must not send inappropriate emails General Information General Information Outside the college •use the adjustable chairs when working on a computer but do not move around the room on them •never try and fix a problem with the computer hardware •always leave the computer suite in a clean, safe and tidy condition •report faults when you spot them to the teacher or the IT support technician on duty •do not give your log-in details to anyone else or use somebody else’s account •never load or run your own unauthorised software including gaming software The network is regularly checked to ensure it is only being used for college-related work. •only use your own network directory 51 Your days in college will be busy. All our courses are challenging and require maximum commitment. As a full-time student we expect you to have 100% attendance. Less than full attendance may mean you won’t achieve the grades you are capable of and you will run a serious risk of failing your course. By accepting a place at NewVIc you are entering into an agreement to work to the best of your ability, attend all classes and tutorials punctually. Poor attendance and punctuality are also unacceptable because of the disruption to teaching and learning for your class-mates. It also takes up valuable staff time where they would otherwise be helping students to succeed. Students are therefore closely monitored to ensure they attend all classes, arrive on time and keep to course deadlines. You will be expected to be at the door of the classroom before the start of each of your lessons. 52 Authorised absence Only two absences will normally be authorised in any one halfterm. If you are absent on more than two occasion in a half-term due to sickness, you will be marked as ill (as long as evidence is provided) but your absence will not be authorised. Only your tutor can authorise absence and they may consider exceptional circumstances in some cases. Attendance and punctuality Attendance and punctuality Attendance and punctuality Work experience and educational visits organised by the college are counted as ‘present’. Authorised absence may include: •a medical appointment notified in advance: appointment card/ letter required •care of family member, notified in advance unless emergency •a religious holiday if notified in advance •university visit or career/job interview, notified in advance •attendance at a funeral, notified in advance 53 •disruption to transport if there is no alternative dates for the second year, and ensure that family holidays do not clash with these. What do I do if I am ill or •illness - for students under 19, a unavoidably late? supporting letter from parent/ If you are ill or have an emergency you must phone the guardian required attendance hotline on 020 7540 0650 between 8 am and 10 am, Unauthorised absence with your student ID number. Examples of unauthorised The student advisers will take absence include: your call and pass a message to •driving lessons your tutor and teachers. •employment during class time •family holidays in term time Returning to college As soon as you return to college Absence for coursework after an illness you need to completion or revision will not apply to your tutor to authorise be authorised. your absence using the green authorisation of absence form. Booking holidays You must provide a letter from a The attendance agreement requires you to attend ALL term- parent/guardian and/or proof of an appointment within two days time classes. You must check of your return. term dates, including return Attendance and punctuality Attendance and punctuality •attendance at a probation meeting, notified in advance When will I be contacted? •If you have not phoned in, or have not applied in advance to have an absence authorised, you can expect a call asking you to explain your absence. We may also contact your parent/guardian. • If your attendance or punctuality is a cause for concern – you will have a meeting with your tutor to agree an action plan and to arrange any necessary support. 54 •If you do not keep to your action plan, your tutor will follow the disciplinary procedure and contact your parents or guardian. Your tutor is there to guide you and will help you find practical solutions to problems you may have with attendance, including travel or finance. 55 We aim to make NewVIc a safe and supportive working environment where everyone is treated with courtesy and respect and where everyone can progress. The charter sets out what members of the college community can expect and is the learning contract which students sign up to when accepting their place at college. Students can expect •good information, advice and guidance from expert staff at every stage •a good start to college– easy application and enrolment, thorough induction and being made to feel welcome and safe in college •excellent teaching that is varied, stimulating, challenging and inclusive •clear targets and regular feedback on their progress, shared with parents/guardians •encouragement and support to make healthy choices •guidance to make realistic and ambitious plans for their future in education or at work We expect students to •know, follow and promote the college code of conduct at all times •act as good ambassadors for NewVIc, showing mature and respectful behaviour on and off campus •adopt a mature approach to learning, keep up with their work and aim for 100% attendance and punctuality •take full advantage of all the learning and wider opportunities offered at NewVIc and become fully involved in college life •let us know early when and where support is needed •respect all other members of the college community and deal with differences calmly and sensibly •be prepared to give feedback on their learning and experience of college. Student learning contract Student learning contract Student learning contract •an attractive, accessible and well-resourced learning environment •recognition and respect for their language, culture, values, beliefs, abilities and interests •confidence that any behaviour issues or discrimination will be dealt with quickly and •an early assessment of learning effectively needs, a learning plan and •encouragement to feed back prompt support their views and confidence that these will be acted upon •support and encouragement to succeed and a personal tutor •the opportunity to get involved to help them achieve their in a wide range of activities to goals develop their broader skills and interests. 56 57 Student code of conduct You must: •place litter in appropriate waste bins, whether it’s yours or not •treat all members of the college •behave in accordance with the community with courtesy law eg: on violence, theft, fraud, and respect: students, staff damage to property, graffiti, and visitors carrying weapons, substance •identify yourself, display your abuse, possession and intent to ID card in its lanyard at all times supply alcohol or other drugs and give your ID card to staff if requested All incidents involving law breaking will be reported to the •attend all your classes police. punctually, equipped and ready for study •hand in all your work on time •behave in any way which brings the college into disrepute, offends or inconveniences members of the local community •be in possession or under the influence of alcohol or any other drugs •distribute cultural or religious material or organise events on campus without permission •gamble or play card games on campus This list is not exhaustive and other situations will be dealt with in the spirit of these guidelines. •engage in obscene, indecent or over-familiar conduct, run, shout or make excessive noise in or around the campus •act as an ambassador for the college by behaving in a considerate, respectful manner towards others when outside the campus •modify or deface your ID card, give it to others or encourage unauthorised people on to the campus without permission •make your way promptly to your destination on leaving the campus 58 •use aggressive, threatening, violent or abusive language or behaviour or incite or encourage others to do so; this includes any form of harassment or discrimination •use mobile phones in any learning settings including the LRC or film, photograph, share images without specific permission •cheat, plagiarise or copy work from others, make fraudulent claims, alter college records, forge signatures etc •follow all reasonable instructions from staff and comply with exam and network regulations •treat college property with respect and follow all health and safety rules You must not: Student code of conduct Student code of conduct •eat or drink outside designated areas, smoke, spit or chew gum anywhere in or around the campus 59 60 Health and safety policy You should make yourself familiar with the college health and safety policy. NewVIc positively promotes a health and safety culture to provide all students and college users with a safe, healthy and secure environment. You must pay attention to all instructions regarding accident prevention and safety. All accidents must be reported immediately to a member of staff and will be recorded on an accident report form. You must comply with all instructions on health and safety. The college can accept no responsibility for any injuries sustained by the disregard of instructions, by negligence by a student or through misuse of equipment. Students should: If you have a medical problem, which may mean that you could require help while at college, you must ensure that this information is on your personal file. Hazards Reporting hazards is important because it ensures a safe environment for you and your fellow students. In the first instance, report the hazard to your tutor or refer your concern to reception. Spitting is a health and safety hazard. •take reasonable care for the health and safety of themselves and others who may be affected by their actions •co-operate with the college and employers on health and safety matters, including the appropriate use of all equipment Health and safety Health and safety Health and safety •not eat or drink in computer rooms, classrooms, workshops or the LRC •not drop or leave litter •not chew gum whist on premises •complete a medical questionnaire in tutorials, at the beginning of the year 61 Evacuation procedure The evacuation procedure is designed to ensure that all students and staff are able to vacate the buildings quickly when the alarm (sirens/bells) is sounded. Sirens/bells will sound for any of the following reasons: there is a fire, a bomb warning has been received and the decision has been taken to evacuate the buildings, there has been a major spillage of potentially hazardous material, vandalism to any of the fire call points, the system has developed a fault. Practice evacuations are normally held during the autumn and spring terms. A practice is not normally held in the summer term because of examinations. False alarms can occur, but it is important that you evacuate the building when the alarm sounds. This is for your safety. 62 Fire Ensure that you read and are familiar with the fire notices in each of the classrooms and college areas that you use. These notices tell you the nearest exits and assembly points. The fire alarm is a loud siren accompanied by flashing beacons. In the event of a fire alarm you must leave the building, regardless of where you are and what you are doing, as quickly as possible without running, and assemble in your class group as instructed. Do not re-enter the college buildings until you are told to do so by a member of staff. It is a serious offence to cause a hoax alarm and will result in disciplinary proceedings including a financial charge for any expense incurred by the college. Students with mobility issues In an emergency you will be helped to the nearest stairwell. Then the fire control officer, who is at reception, will be advised of your position. Help will then be sent to assist and evacuate you. First aid The college has qualified first aiders who can administer simple medical help. If you require hospital treatment, transportation will be arranged and your next of kin informed. It will be their responsibility to arrange for your collection and transport home. Health and safety Health and safety Disability access and facilities/ disability agreement There is disability access for wheelchair users on site. Most study rooms have disability access, including the LRC and the canteen. There are a number of disabled toilets on site. It is important that you know the following: •your means of escape, preferably with an alternative •the nearest fire alarm point •the nearest fire appliance and how it should be used •the location of the assembly points 63 This is your college and we want to know your opinions about it. There are several ways in which you can express your views. Make sure that you use them! 1.Course representatives During induction each course will elect a representative who will attend curriculum meetings to feedback to staff and managers. Comments, compliments and complaints We welcome your views as they help us to continue to improve the quality of the service we offer. If you are not satisfied with any of our services, you have the right to complain and your complaint will be taken seriously. The college has a complaints process that aims to be simple, easy to understand and designed to help resolve any complaints quickly and easily. If you need help or advice using 64 any of the procedures, you can consult your tutor, a member of student services staff, or the student union. You should approach only one of these sources, not all of them. He/she may deal with your complaint personally or refer you to the most appropriate person or procedure. The complaints policy sets out the timescales for dealing with and responding to complaints. college plan and implement new ideas and developments for the benefit of students. 4.Course reviews At the end of every course, the curriculum manager will invite students to attend a course review to evaluate the success of the course over the year. 5.Student council At the beginning of the year every tutor group will elect two members to become 2.Student surveys student councillors to Students will be asked to represent their tutor group at complete satisfaction surveys the student council at the beginning of and during summit. The meetings take their course of study. This place every half term and are will include questions on chaired by the assistant teaching and learning principal – student services. and college services. The The student council results are analysed by college provides an effective medium management and used to for consultation with students assess the college’s success and a direct channel for and plan improvement. students to become involved in shaping NewVIc’s learning, 3.Focus groups teaching and support. Staff and managers will invite students to attend focus groups. These will be used to discuss and seek student views on courses and college services. The groups may also be used to help the Comments, complaints and complaints Comments, complaints and complaints What do you think about the college? 65 Useful contacts Emergency contact numbers Connection St Martins (homelessness advice) Shelter at Newham CAB (housing advice) General NewVIc student welfare Crimestoppers Race and equality in Newham Newham Asian Women’s Project Citizens Advice Bureau (CAB) (www.citizensadvice.org.uk) Health NHS Direct (www.nhsdirect.nhs.uk) Sexual Health Line (www.fpa.org.uk) Drug and Alcohol Service for London (www.dasl.org.uk) Eating Disorders Association (BEAT) (www.b-eat.co.uk) Frank about drugs (www.talktofrank.com) Smoking (www.quit.org.uk) Terrence Higgins Trust (www.tht.org.uk) 66 020 7766 5544 0344 515 1231 020 7540 0650 0800 555 111 020 7473 5349 020 8472 0528 08444 111 444 0845 46 47 0845 122 8690 020 8257 3068 0845 634 7650 0800 77 66 00 0800 00 22 00 0808 802 1221 Personal Samaritans (www.samaritans.org) National Domestic Violence helpline Carers line (www.carersuk.org) Childline (www.childline.org.uk) Cruse Bereavement Care 08457 90 90 90 0808 2000 247 0808 808 7777 0800 1111 0844 477 9400 Relationships NewVIc’s counsellors offer a confidential service but if you prefer to talk to someone outside the college there are several organisations may help:outside the c u prefer to talkthat to someone Brook advisory service 0808 802 1234 (www.brook.org.uk) SHINE (www.shine.nhs.uk) 07624 802 242 020 8586 8888 London Lesbian and Gay Switchboard 0300 330 0630 Unemployment and benefits Stratford Job Centre Plaistow Job Centre Plaistow Job Centre East Ham Job Centre Housing and council tax benefit help in Newham Useful Contacts Useful Contacts External contacts 020 8918 5200 020 7506 4204 020 7506 4204 020 8210 5707 020 8430 2000 67 Useful Contacts Nrich and Student Union Attendance line Careers advice Counselling Financial support Inclusive learning Information and advice Sports Academy Student welfare Work experience 020 7540 0613 020 7540 0650 020 7540 6951 020 7540 0604/ 07876 147010 020 7540 0649 020 7540 0594 020 7540 0623 020 7540 6953 020 7540 0628 020 7540 0695 Skills Centre The college has trained specialist advisers dedicated to supporting you whilst you are at NewVIc. Skills Centre Room B210 Student welfare and safeguarding adviser Based in the Skills Centre Skills Centre Room B221 Room B221 F block Skills Centre Rooms G12 and G13 The student welfare adviser can give practical advice on homelessness, abuse, alcohol and drugs, relationships, domestic violence, money, general health, forced marriages, immigration and pregnancy. They can direct and make referrals to external organisations where you can go for additional support. Asma Bashier Who’s who - student services team Who’s who Internal contacts Joanne Harris Student finance adviser - Based in the Skills Centre Get help applying for discounted travel. You may also be able to get financial assistance through the learner support fund. The student finance adviser can also process authorised absence forms, once completed by your tutor. Mohammed Chaudhaury 68 69 Counsellors - Based in the Skills Centre Get advice on applying to university, choosing a career and looking for employment or training. Book an appointment or drop in any lunchtime. The counsellors support students with various personal issues, including relationship difficulties, stress or emotional problems, which may be getting in the way of their studies. Julie Rashid Suzanne Keys Marcia Brissett-Bailey Youth safety workers - Based in the Skills Centre Youth activities team - Based in the Skills Centre The youth safety team keep the college environment safe and welcoming. They are there to give guidance and advice and also work with students to resolve any issues they are experiencing. Kate Reed - Student development manager Steven Kern - Youth activities leader Jerry St Louis Sharon Roach Lucita Comwillis-Paul Who’s who - student services team Who’s who - student services team Careers advisers - Based in the Skills Centre The Youth Activities team organises an exciting range of activities and events within the Nrich programme, including leadership, mentoring and volunteering opportunities, community and current affairs projects, arts, fashion, music, drama and dance. They also support the college’s student union and student council in helping to shape the college. Find out more on iVIc or at the Fresher’s Fair at the beginning of the year. Steven Kern 70 71 72 Notes Notes Notes 73 74 75 Newham Sixth Form College (NewVIc) Prince Regent Lane London E13 8SG T: 020 7473 4110 F: 020 7511 9463 W: www.newvic.ac.uk Follow us on fb.me/newhamsix @talknewvic