Organisation Country Page # 1st Class Holidays

Organisation
Country
1st Class Holidays
.......................................................................................................................................................
2TOGO Pte Ltd.........................................................................................................................................................................
A & A Travel Services
.................................................................................................................................................
A Travel Duet - Handcrafted Honeymoons
..................................................................................................................
A'sway Co., Ltd.........................................................................................................................................................................
Abercrombie & Kent
.....................................................................................................................................................
AbOriginal Bound Travel..........................................................................................................................................................
About Australia..........................................................................................................................................................................
Across Australia Pty Limited.....................................................................................................................................................
Adventure Holidays...................................................................................................................................................................
Agoda.com................................................................................................................................................................................
Airlink Travel & Tours Sdn Bhd...............................................................................................................................................
Alidays Spa...............................................................................................................................................................................
All Pacific Travel Concept - APTC Pty Ltd..............................................................................................................................
All Ways Pacific Travel.............................................................................................................................................................
Allways Marketing and Travel Services
.......................................................................................................................
Alpine Travel of Saratoga
............................................................................................................................................
Amo Il Mondo...........................................................................................................................................................................
Amusing Travel Plan Limited....................................................................................................................................................
Ananda Travel/Wing On Tours
....................................................................................................................................
Antipodes Voyages...................................................................................................................................................................
Anywhere Travel
..........................................................................................................................................................
ANZ Nature Tours Ltd..............................................................................................................................................................
ANZCRO...................................................................................................................................................................................
ANZCRO (UK) Ltd....................................................................................................................................................................
AOT Inbound Pty Ltd................................................................................................................................................................
Apple Holidays Pte Ltd.............................................................................................................................................................
Apple Signature Holidays Sdn Bhd
.............................................................................................................................
Apple World Inc........................................................................................................................................................................
APT - Australian Pacific Touring..............................................................................................................................................
Arc Three International Co Ltd.................................................................................................................................................
Asia Voyages............................................................................................................................................................................
Aspire Down Under..................................................................................................................................................................
Atlanta World Travels Inc
.............................................................................................................................................
ATS Pacific Australia................................................................................................................................................................
Audley Travel............................................................................................................................................................................
Aussie Tours (BOTG)...............................................................................................................................................................
Australia Alternativa..................................................................................................................................................................
Australia Centre Jakarta...........................................................................................................................................................
Australia New Zealand Group Services...................................................................................................................................
Australia One Pty Ltd...............................................................................................................................................................
Australia Pacific Travel Service GmbH....................................................................................................................................
Australia Plus Reisen...............................................................................................................................................................
Australia Tours e.K...................................................................................................................................................................
Australia Travelteam GmbH.....................................................................................................................................................
Australian Tour Specialists.......................................................................................................................................................
Australian Tours Management Pty Ltd.....................................................................................................................................
Australiareiser...........................................................................................................................................................................
Australie Tours / Australie Autrement.......................................................................................................................................
Austravel - TUI UK...................................................................................................................................................................
Avia Tour...................................................................................................................................................................................
Avocet Tours and Travel Pvt Ltd
.................................................................................................................................
Azure Network Canadian Network Inc.....................................................................................................................................
B2W Viagens Inc
.........................................................................................................................................................
Barrier Free Travel Japan........................................................................................................................................................
Bartercard International Group
.....................................................................................................................................
BCTS Travel Service Shenzhen Co., Ltd................................................................................................................................
Beijing ANZ-Holiday International Travel Service Co., Ltd......................................................................................................
Beijing Association for Friendship With Foreign Countries Int'l Travel Service Co., Ltd..........................................................
Beijing Caissa International Travel Service Co., Ltd................................................................................................................
Beijing China International Travel Service Co., Ltd.................................................................................................................
Beijing China Travel Service Co., Ltd......................................................................................................................................
Beijing East Century International Travel Co., Ltd. (Union Travel)..........................................................................................
Beijing Global Tour International Travel Service Co., Ltd........................................................................................................
Beijing Hua Yuan International Travel Co., Ltd.......................................................................................................................
Beijing Jettour International Travel Service Co., Ltd................................................................................................................
Beijing North Star Int'l Travel Service Ltd................................................................................................................................
Beijing Tuniu Technology Co.,Ltd Nanjing Branch..................................................................................................................
Beijing UTour International Travel Service Co., Ltd.................................................................................................................
Beijing Woqu International Travel Service Co., Ltd.................................................................................................................
Beijing Youth Travel Service Co., Ltd......................................................................................................................................
Best Of Australia Travel Centres.............................................................................................................................................
Best of Travel Group................................................................................................................................................................
Best Tours Italia S.P.A.............................................................................................................................................................
Bianglala Tours & Travel
.............................................................................................................................................
Blue Travel Co Ltd...................................................................................................................................................................
Booking.com (Australia) Pty Ltd...............................................................................................................................................
Boomerang Reisen GmbH.......................................................................................................................................................
Boomerang Tours.....................................................................................................................................................................
United Kingdom
Singapore
Germany
India
Japan
India
Netherlands
United States
Australia
Germany
Australia
Malaysia
Italy
Australia
United Kingdom
India
United States
Italy
Hong Kong
Australia
Belgium
United States
Germany
United Kingdom
United Kingdom
Australia
Singapore
Malaysia
Japan
Australia
Japan
France
United States
India
Australia
United Kingdom
Belgium
Italy
Indonesia
United States
Australia
Germany
Germany
Germany
Germany
Japan
Australia
Norway
France
United Kingdom
Indonesia
India
Japan
Brazil
Japan
Australia
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
Australia
Germany
Italy
Indonesia
South Korea
Australia
Germany
Canada
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BOYUE Travel..........................................................................................................................................................................
Bridge & Wickers......................................................................................................................................................................
Broome and The Kimberley Holidays.......................................................................................................................................
BTG International Travel & Tours............................................................................................................................................
Bunnik Travel............................................................................................................................................................................
Cat Viaggi
.....................................................................................................................................................................
Cathay Holidays Ltd.................................................................................................................................................................
Chan Brothers Travel Pte Ltd..................................................................................................................................................
Changsha China Int'l Travel Service Co., Ltd..........................................................................................................................
Chariot World Tours Limited
........................................................................................................................................
Charming Holidays Ltd.............................................................................................................................................................
CheapTickets.sg
...........................................................................................................................................................
Chengdu Everbright Int'l Tour Co. Ltd.....................................................................................................................................
Chengdu Overseas Tourist Lower East Avenue Branch.........................................................................................................
Chengdu Universal International Travel Service Co., Ltd Wuhou Branch...............................................................................
China Bamboo Garden International Travel Service Co,. Ltd.
....................................................................................
China Comfort Travel Group Co., Ltd, Chongqing Branch......................................................................................................
China CYTS Outbound Travel Service....................................................................................................................................
China International Travel Service (Qingdao) Co., Ltd............................................................................................................
China International Travel Service Co., Ltd - Jiangsu.............................................................................................................
China International Travel Service Ltd, Head Office
...................................................................................................
China International Travel Service Shenzhen Co. Ltd.............................................................................................................
China Jiahua Culture International Travel Service Co., Ltd - Qingdao Branch
...........................................................
China Merchants International Travel (Shenzhen) Co Ltd.......................................................................................................
China Post & Telecom Tours...................................................................................................................................................
China Southern Airlines Company Limited..............................................................................................................................
China Travel International (Guangdong) Ltd............................................................................................................................
China Travel Service (Australia) Pty Ltd..................................................................................................................................
China Travel Service (H.K.) Ltd.
..................................................................................................................................
China Travel Service (Hong Kong) Limited
.................................................................................................................
China Travel Service Fujian.....................................................................................................................................................
China Travel Service Head Office (Beijing) Co.Ltd..................................................................................................................
China Travel Service Head Office (Shanghai) Co., Ltd...........................................................................................................
China Travel Service Head Office Qingdao Co., Ltd...............................................................................................................
China Travel Service Xiamen...................................................................................................................................................
China Women Travel Service...................................................................................................................................................
China Youth Travel Service Jiangsu Corporation.,Ltd.............................................................................................................
Chiu Travel Sdn Bhd
...................................................................................................................................................
Chongqing China Travel Service (Group) Liangjiang Store
........................................................................................
Chongqing Golden Holiday International Travel Service Co.,Ltd
................................................................................
Chongqing Grand China Express International Travel Service Co., Ltd..................................................................................
Chongqing Yangtze Impression International Travel Service
......................................................................................
CITS (Beijing) Travel Service Co., Ltd Shanghai Branch
............................................................................................
CITS (Beijing) Travel Service Co.Ltd
...........................................................................................................................
CITS Group Shanghai Co., Ltd................................................................................................................................................
COCO Weltweit Reisen powered by Jedek Reisen GmbH.....................................................................................................
Contiki Holidays (Australia) Pty Ltd..........................................................................................................................................
Corporate Information Travel Sdn Bhd....................................................................................................................................
Cosmo Express International Co. Ltd......................................................................................................................................
Crossworld Holidays.................................................................................................................................................................
CTC Travel (Commonwealth Travel Service Corporation Pte Ltd)..........................................................................................
CTS Holiday International Travel Co., Ltd. Nanhai FoShan....................................................................................................
CVC Brazil
....................................................................................................................................................................
Daemyung Tourmall
.....................................................................................................................................................
Daybreak Company Limited.....................................................................................................................................................
DER Touristik Frankfurt GmbH & Co. KG...............................................................................................................................
Designer Tours.........................................................................................................................................................................
Destination DownUnder/Soderhavsresor..................................................................................................................................
Destination NSW.......................................................................................................................................................................
Destination World......................................................................................................................................................................
Destinations of the World
.............................................................................................................................................
Destinology
...................................................................................................................................................................
Diniscor Ltd...............................................................................................................................................................................
Discover Australia.....................................................................................................................................................................
Discover Australia.....................................................................................................................................................................
Discover Australia Holidays......................................................................................................................................................
Discover Downunder.................................................................................................................................................................
Dongguan China Travel Service Co Ltd..................................................................................................................................
Dongguan International Travel Service Co., Ltd
..........................................................................................................
Dongguan Youth International Travel Service Co., Ltd.
..............................................................................................
Down Under Answers...............................................................................................................................................................
Dwidaya Tour............................................................................................................................................................................
Dynasty Travel International Pte Ltd........................................................................................................................................
East Shanghai International Travel Service Co., Ltd...............................................................................................................
EC Travel..................................................................................................................................................................................
Eden Tours...............................................................................................................................................................................
Eden Tours & Travel................................................................................................................................................................
Edgewood Travel
.........................................................................................................................................................
EGL Tours Co. Ltd...................................................................................................................................................................
Emirates Holidays.....................................................................................................................................................................
Enjoy Travel Service Co. Ltd
.......................................................................................................................................
Equity Travel.............................................................................................................................................................................
EU Holidays Pte Ltd
....................................................................................................................................................
Euro-Asia Holidays Pte Ltd......................................................................................................................................................
EverGreen Escapes International.............................................................................................................................................
Exchange Travel
..........................................................................................................................................................
Excite Holidays.........................................................................................................................................................................
Expedia & Wotif........................................................................................................................................................................
Experience Group.....................................................................................................................................................................
China
United Kingdom
Australia
China
Australia
Italy
Hong Kong
Singapore
China
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Hong Kong
Singapore
China
China
China
China
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China
China
China
China
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China
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China
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Hong Kong
Hong Kong
China
China
China
China
China
China
China
Malaysia
China
China
China
China
China
China
China
Austria
Australia
Malaysia
Taiwan
India
Singapore
China
Brazil
South Korea
Japan
Germany
Brazil
Sweden
Australia
United States
United Arab
Emirates
United Kingdom
Brazil
Italy
Italy
Australia
United States
China
China
China
United States
Indonesia
Singapore
China
Australia
New Caledonia
Malaysia
United States
Hong Kong
United Arab
Emirates
Taiwan
Australia
Singapore
Singapore
United States
Australia
Australia
Australia
New Zealand
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Experience Oz..........................................................................................................................................................................
Experience Tours Australia......................................................................................................................................................
Explorer Fernreisen..................................................................................................................................................................
Express Holiday Center Co Ltd
...................................................................................................................................
Extraordinary Journeys
................................................................................................................................................
EZ Travel..................................................................................................................................................................................
Fantasy Travel Service Co Ltd.................................................................................................................................................
Fare Voyages............................................................................................................................................................................
Farmosa Holiday Tour (S) Pte Ltd...........................................................................................................................................
Fiesta Vacations Pvt. Ltd.........................................................................................................................................................
Fiji Time Viaggi.........................................................................................................................................................................
First Light Travel.......................................................................................................................................................................
First World Tour Co Ltd...........................................................................................................................................................
Fitrip
..............................................................................................................................................................................
Flight Centre ............................................................................................................................................................................
Flight Centre Canada
...................................................................................................................................................
Flight Centre Global Product....................................................................................................................................................
Flight Centre Travel Group.......................................................................................................................................................
Flight Centre USA
........................................................................................................................................................
Flugboerse Lippstadt................................................................................................................................................................
Flying Holiday...........................................................................................................................................................................
Forever Travel Services Sdn Bhd............................................................................................................................................
Formosa Travel Service Ltd.....................................................................................................................................................
Fountainhead Entertainment Pvt. Ltd.
.........................................................................................................................
Freedom Australia.....................................................................................................................................................................
Friendship Travel Service Co., Ltd
..............................................................................................................................
FTI Touristik AG.......................................................................................................................................................................
Fujian Comfort International Travel service Co. Ltd................................................................................................................
G Adventures............................................................................................................................................................................
Ganesha Travel / Antipodes
.........................................................................................................................................
Geekout inc.
.................................................................................................................................................................
Giamso International Tours Pte Ltd.........................................................................................................................................
Glover Japan Co., Ltd..............................................................................................................................................................
Go Australia S.R.L....................................................................................................................................................................
GO Holidays..............................................................................................................................................................................
Gold Medal Travel Group.........................................................................................................................................................
Golden Deluxe Travel Service Agency Sdn Bhd.....................................................................................................................
Golden Rama Tours & Travel..................................................................................................................................................
Golden Tourworld Travel (M) Sdn Bhd....................................................................................................................................
Goldjoy Holidays / Goldjoy Travel Ltd......................................................................................................................................
Goway Travel Limited...............................................................................................................................................................
Goway Travel Limited...............................................................................................................................................................
Goway Travel Pty Ltd...............................................................................................................................................................
Grand Aust Tour.......................................................................................................................................................................
Grand Holidays Travel & Tours Sdn Bhd................................................................................................................................
Grand Travel Planners (P) Ltd.................................................................................................................................................
Groupon Travel.........................................................................................................................................................................
GTA
..............................................................................................................................................................................
GTA Australasia Pty Ltd...........................................................................................................................................................
GTA Australasia Pty Ltd...........................................................................................................................................................
Guangdong China Travel Service Co., Ltd.
.................................................................................................................
Guangdong Jiangmen Dafang International Travel Service Co Ltd.........................................................................................
Guangdong Nanhu International Travel Service Co Ltd..........................................................................................................
Guangdong SZL International Travel Service Ltd....................................................................................................................
Guangdong Yue Qiao International Travel Service Co Ltd (Swallow Holidays)......................................................................
GuangZhou Lettours International Travel Service Co. Ltd. ShenZhen Branch
............................................................
GZL International Travel Service Ltd.......................................................................................................................................
H.I.S. Co Ltd
................................................................................................................................................................
H.I.S. Co Ltd.............................................................................................................................................................................
Haiwan.com
..................................................................................................................................................................
Hanatour Service Inc
...................................................................................................................................................
Hanatour Service Inc
...................................................................................................................................................
Hanatour Service Inc
...................................................................................................................................................
Hangzhou China OTC Travel Int'l Ltd......................................................................................................................................
Hangzhou China Travel Service Co. Ltd.................................................................................................................................
Hankyu Travel International Co., Ltd.......................................................................................................................................
Hankyu Travel International Co., Ltd.......................................................................................................................................
Hannan Travel..........................................................................................................................................................................
Harpers Travel (M) Sdn Bhd....................................................................................................................................................
Haryono Tours & Travel...........................................................................................................................................................
HE Travel
.....................................................................................................................................................................
Helen Wong's Tours.................................................................................................................................................................
Helloworld Services PTY Ltd....................................................................................................................................................
Highest Tour.............................................................................................................................................................................
Hind Musafir Agency Ltd
..............................................................................................................................................
hm Touristik GmbH & Co. KG.................................................................................................................................................
Holiday Pacific Pty Ltd.............................................................................................................................................................
Holiday Tours & Travel Pte Ltd................................................................................................................................................
Holiday Tours & Travel Sdn Bhd.............................................................................................................................................
Holidays of Australia Group......................................................................................................................................................
Homes Travel & Tours Sdn Bhd
.................................................................................................................................
Hong Kong Wing On Travel Service Limited...........................................................................................................................
Hong Thai Travel Services (S) Pte Ltd....................................................................................................................................
Hong Thai Travel Services Limited..........................................................................................................................................
Hooroo.......................................................................................................................................................................................
Hostels Australia
..........................................................................................................................................................
Hotelbeds Accommodation & Destination Services.................................................................................................................
Hotelplan Italia..........................................................................................................................................................................
House of Travel........................................................................................................................................................................
Hubei Wanda New Airline International Travel Services
.............................................................................................
Hunan Enjoygoing International Travel Service Co., Ltd.........................................................................................................
Australia
Australia
Germany
Thailand
United States
Taiwan
Taiwan
France
Singapore
India
Italy
Australia
Thailand
Australia
New Zealand
Canada
Australia
United Kingdom
United States
Germany
China
Malaysia
Taiwan
India
United Kingdom
Taiwan
Germany
China
Canada
Spain
Japan
Singapore
Japan
Italy
New Zealand
United Kingdom
Malaysia
Indonesia
Malaysia
Hong Kong
United States
Canada
Australia
Australia
Malaysia
India
Australia
South Korea
Australia
Australia
China
China
China
China
China
China
China
Japan
Japan
China
South Korea
South Korea
South Korea
China
China
Japan
Japan
Japan
Malaysia
Indonesia
United States
Australia
Australia
South Korea
India
Germany
Australia
Singapore
Malaysia
Australia
Malaysia
Hong Kong
Singapore
Hong Kong
Australia
Australia
Australia
Italy
New Zealand
China
China
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Hung Ta Travel Service Co Ltd...............................................................................................................................................
Hutchison-Priceline (Travel) Limited.........................................................................................................................................
HYT Travel Services Sdn Bhd.................................................................................................................................................
I Viaggi del Delfino di Palepolis s.r.l........................................................................................................................................
Ignite Travel Group...................................................................................................................................................................
Il Tucano Viaggi Ricerca
..............................................................................................................................................
INCOTA.....................................................................................................................................................................................
Indigo Journeys, LLC................................................................................................................................................................
Innstant Travel
..............................................................................................................................................................
Insight Australia Travel.............................................................................................................................................................
Inspired by Australasia.............................................................................................................................................................
InStyle Holidays........................................................................................................................................................................
Interpark Tour...........................................................................................................................................................................
IOS Travel.................................................................................................................................................................................
ITG Companies.........................................................................................................................................................................
ITT Inspirations Travel & Tours (Pty) Ltd.................................................................................................................................
Japan Australia Travel Service Pty Ltd....................................................................................................................................
Jasra Harrisons Travel Sdn Bhd..............................................................................................................................................
Jetour Holiday Limited .............................................................................................................................................................
JHC Co Ltd...............................................................................................................................................................................
Jiangsu China Travel Service...................................................................................................................................................
Jiangsu Sainty Overseas Tourist Co., Ltd...............................................................................................................................
JNJ Australia Pty Ltd
...................................................................................................................................................
Journese....................................................................................................................................................................................
Journey The Globe Inc (Canada)
................................................................................................................................
JP World Travel LLC................................................................................................................................................................
JTB Australia Pty Ltd................................................................................................................................................................
JTB Kyushu Corp.....................................................................................................................................................................
JTB World Vacations Inc..........................................................................................................................................................
Kangaroo Tours Rio.................................................................................................................................................................
Karawane Reisen GmbH & Co. KG.........................................................................................................................................
Kensington Tours
.........................................................................................................................................................
Kintetsu International Express..................................................................................................................................................
Knecht Reisen AG....................................................................................................................................................................
KNT - CT Holdings Co., Ltd.....................................................................................................................................................
Koolivoo.....................................................................................................................................................................................
KRT Tour
......................................................................................................................................................................
KTR Agency..............................................................................................................................................................................
Kuoni / Tenzing Travel..............................................................................................................................................................
Kuoni Japan Co.,Ltd.
...................................................................................................................................................
Kuoni Travel (China) Limited....................................................................................................................................................
Kuoni Travel (India) Pvt Ltd.....................................................................................................................................................
Kuoni Travel Ltd.......................................................................................................................................................................
Kuoni Travel UK.......................................................................................................................................................................
LaCuartaIsla..............................................................................................................................................................................
Latitude South Travel Company Ltd.
...........................................................................................................................
Leader International Service (GZ) Co., Ltd..............................................................................................................................
Liaoning China Youth Travel Service.......................................................................................................................................
Liaoning Comfort International Travel Co., Ltd........................................................................................................................
Lion Travel Service...................................................................................................................................................................
Live To Travel...........................................................................................................................................................................
LKW Travel Agency Sdn Bhd..................................................................................................................................................
Lotte JTB
......................................................................................................................................................................
Lotte Tour Co Ltd
.........................................................................................................................................................
Lotus Tours Limited..................................................................................................................................................................
Love Holiday Sdn Bhd
.................................................................................................................................................
lowcosttravelgroup
........................................................................................................................................................
Luxury Escapes
............................................................................................................................................................
Maison de l Oceanie................................................................................................................................................................
MakeMyTrip .............................................................................................................................................................................
Malaysian Harmony Tour and Travel Sdn Bhd........................................................................................................................
Mangocity.com..........................................................................................................................................................................
MD Tours & Travel Co Ltd.......................................................................................................................................................
Meier's Weltreisen - DER Touristik Frankfurt GmbH & Co. KG..............................................................................................
Meltour......................................................................................................................................................................................
Miki Travel.................................................................................................................................................................................
Misa Travel Pte Ltd..................................................................................................................................................................
Mitra Malaysia Sdn Bhd...........................................................................................................................................................
ModeTour Network...................................................................................................................................................................
Monas Tour
..................................................................................................................................................................
Monde Authentique / Australie Authentique.............................................................................................................................
Mondo Travel............................................................................................................................................................................
Multi Holiday.............................................................................................................................................................................
MyPlanet/MarcoPolo.................................................................................................................................................................
Naar Tour Operator..................................................................................................................................................................
Naeil Tour Co. Ltd
.......................................................................................................................................................
Nanjing Zhongbei Friendship Int'l Travel Service Co.,Ltd........................................................................................................
New Shan Travel Service Pte Ltd............................................................................................................................................
Newrak Leisure Travel & Tourism LLC....................................................................................................................................
Nippon Travel Agency (Australia) Pty Ltd................................................................................................................................
Nippon Travel Agency Co., Ltd.
...................................................................................................................................
NJK............................................................................................................................................................................................
NK Tours
......................................................................................................................................................................
Nova Tours AG/SA...................................................................................................................................................................
NSTYLE TOUR
............................................................................................................................................................
Nyhavn Rejser..........................................................................................................................................................................
Online Republic.........................................................................................................................................................................
Open Skies Travel
.......................................................................................................................................................
OPS Travel Limited (Oceania Pacific Specialists)
.......................................................................................................
Orbitz Worldwide.......................................................................................................................................................................
Taiwan
Hong Kong
Malaysia
Italy
Australia
Italy
South Korea
United States
Ireland
Australia
United Kingdom
India
South Korea
South Korea
Netherlands
South Africa
Japan
Brunei Darussalam
Hong Kong
Japan
China
China
South Korea
United States
Canada
United States
Japan
Japan
Japan
Brazil
Germany
Canada
Japan
Switzerland
Japan
Australia
South Korea
South Korea
Netherlands
Japan
Hong Kong
India
Switzerland
United Kingdom
Spain
United States
China
China
China
Taiwan
Belgium
Malaysia
South Korea
South Korea
Hong Kong
Malaysia
United Kingdom
Australia
France
India
Malaysia
China
Thailand
Germany
France
United Kingdom
Singapore
Malaysia
South Korea
Indonesia
France
New Zealand
Indonesia
Denmark
Italy
South Korea
China
Singapore
United Arab
Emirates
Japan
Japan
South Korea
Indonesia
Switzerland
South Korea
Denmark
New Zealand
Canada
Brazil
United States
271
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28
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248
304
175
28
287
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249
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243
193
57
146
193
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61
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250
251
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Ottila International
........................................................................................................................................................
Ourania
.........................................................................................................................................................................
Oz Project.................................................................................................................................................................................
Ozeania Reisen AG..................................................................................................................................................................
Pacific Arena Pte Ltd................................................................................................................................................................
Pacific Destinations Australia Pty Ltd......................................................................................................................................
Pacific Experience (AUST) Pty Ltd..........................................................................................................................................
Pacific Island Travel
.....................................................................................................................................................
Pacific Travel House GmbH.....................................................................................................................................................
Pack Ya Bags Travel Wholesale..............................................................................................................................................
Package Travel.........................................................................................................................................................................
Pan Pacific Travel Australia Pty Ltd.........................................................................................................................................
Panen Tour...............................................................................................................................................................................
Panther Reisen.........................................................................................................................................................................
Parlo Tours Sdn Bhd
...................................................................................................................................................
Phoenix Travel Worldwide Co Ltd
...............................................................................................................................
Pinpoint Travel Group...............................................................................................................................................................
PNL Travel Sdn Bhd................................................................................................................................................................
Poloair Travel Service Co., Ltd................................................................................................................................................
Premium Holidays Limited........................................................................................................................................................
Prime Tour Agencia de Viagens
..................................................................................................................................
Pristine Travels Pvt Ltd............................................................................................................................................................
Qantas Holidays........................................................................................................................................................................
QAS Holidays............................................................................................................................................................................
Qingdao Caesar Royal International Travel Service................................................................................................................
Qingdao Huaqing International Travel Service Co., Ltd..........................................................................................................
Queensberry Viagens E Turismo.............................................................................................................................................
Quickbeds.com..........................................................................................................................................................................
Quintessentially Travel
.................................................................................................................................................
Racconti dal Mondo Tour Operator ........................................................................................................................................
Raidho Tour Operator
..................................................................................................................................................
RedBalloon
...................................................................................................................................................................
Redcap Tour.............................................................................................................................................................................
Reliance Shipping & Travel Agencies Sdn Bhd.......................................................................................................................
Rendez-vous Fute Travel Centre
.................................................................................................................................
Resorts Travel Pte Ltd
.................................................................................................................................................
Risskov Travel Partner.............................................................................................................................................................
Road Scholar............................................................................................................................................................................
Royal Jetway Express
..................................................................................................................................................
Saiga Tour................................................................................................................................................................................
Scenic Tours.............................................................................................................................................................................
Scenic Tours.............................................................................................................................................................................
Scenic Travel Pte Ltd & Global Travel Pte Ltd........................................................................................................................
Scoopon Travel
............................................................................................................................................................
Segyero Tour Co. Ltd...............................................................................................................................................................
Shandong Tourism Co., Ltd. Qingdao Branch.........................................................................................................................
Shanghai Airlines Tours International (Group) Co.,Ltd............................................................................................................
Shanghai China Int'l Travel Service
.............................................................................................................................
Shanghai China Travel Int'l Ltd................................................................................................................................................
Shanghai China Women Int'l Travel Service Co., Ltd.............................................................................................................
Shanghai Ctrip International Travel Service Co., Ltd...............................................................................................................
Shanghai Ctrip International Travel Service Co., Ltd...............................................................................................................
Shanghai Donghu International Travel Service........................................................................................................................
Shanghai Eastern Air International Travel Service Co.,Ltd. ...................................................................................................
Shanghai Jinjiang Tours Co. Ltd..............................................................................................................................................
Shanghai Railway International Travel (Group) Co.,Ltd...........................................................................................................
Shanghai Sino Euro lnternational Travel Service
........................................................................................................
Shanghai Spring International Travel Service (Group) Co.,Ltd................................................................................................
Shanghai Wan Guo International Travel Service Co., Ltd
...........................................................................................
Shenyang Overseas Int'l Travel Service Co., Ltd....................................................................................................................
Shenyang Youth International Travel Service Co., Ltd............................................................................................................
Shenzhen CEPT Int'l Travel Service Ltd..................................................................................................................................
Shenzhen Comfort Travel Service Co. Ltd..............................................................................................................................
Shenzhen Port China Travel Service Co. Ltd..........................................................................................................................
Shenzhen Shenhua International Travel Service Co.,Ltd........................................................................................................
Shenzhen Tourism International Co. Ltd..................................................................................................................................
Shreejee Holidays
........................................................................................................................................................
Sichuan Business International Travel Service Co., Ltd..........................................................................................................
Sichuan CYTS - Shuncheng Branch........................................................................................................................................
Signature Travel Network.........................................................................................................................................................
Sino-America Tours Corporation Pte Ltd.................................................................................................................................
Sky Travel & Tours Pte Ltd
.........................................................................................................................................
Skylink Travel P Ltd
.....................................................................................................................................................
South East Travel Service Co., Ltd
.............................................................................................................................
Southern Cross Travel and Tours............................................................................................................................................
Southern Hemisphere Representation Inc...............................................................................................................................
Southern Travelnet Limited......................................................................................................................................................
Southern Travelnet Limited......................................................................................................................................................
Southern Travelnet Pty Ltd.......................................................................................................................................................
Southern World.........................................................................................................................................................................
Southern World.........................................................................................................................................................................
Springboard Vacations, Inc......................................................................................................................................................
SSR Holidays
...............................................................................................................................................................
ST World Inc.
...............................................................................................................................................................
STA Travel................................................................................................................................................................................
STA Travel Germany................................................................................................................................................................
STA Travel Global....................................................................................................................................................................
STA Travel UK & Bridge the World.........................................................................................................................................
Stella Travel Services...............................................................................................................................................................
Stella Travel Services...............................................................................................................................................................
Stella Travel Services .............................................................................................................................................................
India
India
Japan
Switzerland
Singapore
Australia
United States
Netherlands
Germany
New Zealand
Australia
Australia
Indonesia
Germany
Malaysia
China
Australia
Malaysia
China
Hong Kong
Brazil
India
Hong Kong
Netherlands
China
China
Brazil
Australia
United Kingdom
Italy
Brazil
Australia
South Korea
Malaysia
Australia
Singapore
Denmark
United States
Taiwan
Japan
Australia
United Kingdom
Singapore
Australia
South Korea
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
China
India
China
China
United States
Singapore
Singapore
India
Taiwan
United States
United States
Japan
Japan
Australia
Australia
United States
United States
India
Japan
Japan
Germany
United Kingdom
United Kingdom
United Kingdom
United Kingdom
United States
159
159
198
265
239
30
306
219
136
228
30
31
172
136
214
100
31
215
101
147
54
160
148
220
101
102
54
32
289
183
55
32
254
215
33
239
121
307
272
198
33
290
240
34
255
102
103
103
104
104
105
105
106
106
107
107
108
108
109
109
110
110
111
111
112
112
160
113
113
307
240
241
161
272
308
308
199
199
34
35
309
309
161
200
200
137
290
291
291
292
310
v
Step the World International Travel Service Co., Ltd..............................................................................................................
Sundance Tours........................................................................................................................................................................
SunHotels..................................................................................................................................................................................
Sunway Travel Sdn Bhd...........................................................................................................................................................
Suzhou Peace International Travel Service Shanghai Branch
....................................................................................
Swain Destinations...................................................................................................................................................................
Tauck.........................................................................................................................................................................................
Terra Nova Coach Tours..........................................................................................................................................................
The AOT Group
...........................................................................................................................................................
The Conjoint Marketing Group.................................................................................................................................................
The Events Team.....................................................................................................................................................................
The Internet Traveller
...................................................................................................................................................
The Lotus Group.......................................................................................................................................................................
The Tailor..................................................................................................................................................................................
The Travel Corporation Pty Ltd................................................................................................................................................
The Travel Insiders Pty Ltd
.........................................................................................................................................
Thomas Cook Ltd.....................................................................................................................................................................
Time Travel LLC.......................................................................................................................................................................
TMC Reisen..............................................................................................................................................................................
Today Tours..............................................................................................................................................................................
Topdeck Tours..........................................................................................................................................................................
Tour Channel Pty Ltd (Trading as Young Tour)......................................................................................................................
Tour East Australia Pty Ltd......................................................................................................................................................
Tour Pacific...............................................................................................................................................................................
Tourico Holidays Inc.................................................................................................................................................................
Tourism and Events Queensland.............................................................................................................................................
Tourism Holdings Australia Pty Ltd
.............................................................................................................................
Tours4fun
......................................................................................................................................................................
Tours4Fun
....................................................................................................................................................................
tourstogo.com............................................................................................................................................................................
Trailfinders.................................................................................................................................................................................
Travel Center Group.................................................................................................................................................................
Travel Designer India Pvt. Ltd..................................................................................................................................................
Travel Expert Ltd......................................................................................................................................................................
Travel Gallery............................................................................................................................................................................
Travel Pacific
................................................................................................................................................................
Travel Point LLC.......................................................................................................................................................................
Travel Specialists
.........................................................................................................................................................
Travel Vision and Educations
......................................................................................................................................
Travel2 & Travel Leaders Franchise Group.............................................................................................................................
TravelEssence...........................................................................................................................................................................
TravelEssence Netherlands......................................................................................................................................................
Travelhouse Skytours (Hotelplan Suisse)................................................................................................................................
Travelport..................................................................................................................................................................................
Travelzoo...................................................................................................................................................................................
Trips 4 Fundraising
......................................................................................................................................................
Tripwant.....................................................................................................................................................................................
TUI Deutschland represented by Boomerang Reisen GmbH..................................................................................................
TUI Suisse Ltd..........................................................................................................................................................................
Uniquely New Zealand Australia..............................................................................................................................................
Unitours New Caledonia...........................................................................................................................................................
UOB Travel Pte Ltd..................................................................................................................................................................
UTI Japan Co., Ltd...................................................................................................................................................................
Utopia Travel Services Pvt. Ltd................................................................................................................................................
V-Tour Travel Service Zhejiang Co., Ltd.................................................................................................................................
Vacations Exotica.....................................................................................................................................................................
VELTRA Corporation................................................................................................................................................................
Venturas Viagens......................................................................................................................................................................
Very Good Tour Co.
....................................................................................................................................................
Viaggidea | Alpitour Spa...........................................................................................................................................................
Viator.........................................................................................................................................................................................
Vibrant Holiday Destinations Pvt Ltd........................................................................................................................................
Victory Travel Center Co Ltd....................................................................................................................................................
Vinayaka Tours & Leisure
............................................................................................................................................
Virgin Australia Holidays...........................................................................................................................................................
Vision Travel Solutions.............................................................................................................................................................
Voyageur Lifestyles P Ltd.,
..........................................................................................................................................
Voyageurs du monde...............................................................................................................................................................
VRS Internationals Pvt Ltd
...........................................................................................................................................
Walkabout Australia..................................................................................................................................................................
Web Tour
......................................................................................................................................................................
Web Travel................................................................................................................................................................................
Wel-Travel Australia Pty Ltd.....................................................................................................................................................
Wexas Travel............................................................................................................................................................................
Wild Walks Nepal
.........................................................................................................................................................
Wilderness Australia
.....................................................................................................................................................
Wildlife Worldwide.....................................................................................................................................................................
World Avenue Co., Ltd.............................................................................................................................................................
World Express Inc....................................................................................................................................................................
World Holidays..........................................................................................................................................................................
World Market Travel.................................................................................................................................................................
World Travel with Bridge..........................................................................................................................................................
Xinjie Holiday............................................................................................................................................................................
Xplore Australia
............................................................................................................................................................
Yuk Travel
....................................................................................................................................................................
Zanda Convention & Fair Tour Co., Ltd..................................................................................................................................
ZheJiang China International Travel Service...........................................................................................................................
Zhejiang China Travel Service Group Co Ltd..........................................................................................................................
Zhejiang CYTS International Travel Co., Ltd.
..............................................................................................................
China
Argentina
Spain
Malaysia
China
United States
United States
Australia
Australia
Germany
Hong Kong
United Kingdom
United Kingdom
Australia
Australia
Australia
India
United Arab
Emirates
Germany
South Korea
Australia
South Korea
Australia
Sweden
United States
Australia
Australia
United States
United States
Australia
United Kingdom
South Korea
India
Hong Kong
Japan
United States
United Arab
Emirates
United States
Thailand
United States
Germany
Netherlands
Switzerland
Hong Kong
Australia
United States
Hong Kong
Germany
Switzerland
United States
New Caledonia
Singapore
Japan
India
China
India
Japan
Brazil
South Korea
Italy
United States
India
Thailand
India
Australia
Canada
India
France
India
Netherlands
South Korea
Japan
Australia
United Kingdom
India
Australia
United Kingdom
Japan
Japan
Japan
United Kingdom
United Kingdom
China
Australia
Indonesia
Thailand
China
China
China
114
2
260
216
114
310
311
35
36
137
148
292
293
36
38
38
162
279
138
255
39
256
39
262
311
40
40
312
312
42
293
256
162
149
201
313
280
313
275
314
138
220
266
149
42
314
150
139
266
315
223
241
201
163
115
163
202
55
257
184
315
164
276
164
43
62
165
126
165
221
257
202
43
294
166
44
294
203
203
204
295
295
115
44
173
276
116
116
117
vi
Zhejiang Everbright Int'l Travel Co., Ltd...................................................................................................................................
Zhejiang International Co-operation Travel Service Co., Ltd
.......................................................................................
Zhuhai Air International Travel Agency
........................................................................................................................
China
China
China
117
118
118
vii
Argentina
page 1 of 315
Sundance Tours
Website: www.sundancetours.com.ar/agencias
Mr Allan Falck
Executive Director
Sundance Tours, government registered and licensed is considered a leading Australia destination specialist
in Argentina. They deliver exemplary tailor-designed land arrangements to a market segment of discerning
guests; FIT couples, honeymooners, families, common interest small specialist groups and sports touring
groups. They continue to seek out Australian product suppliers who offer Spanish language local sightseeing,
extended touring and cultural experiences.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
Yes
Month of publication:
March
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1996
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 2 of 315
Australia
page 3 of 315
Across Australia Pty Limited
Website: www.acrossoceania.com/destinations/
australia/
Agoda.com
Mr Christnah Arthus
Services Client Manager
Website: www.agoda.com
Mr Rocco Bevinetto
Associate Director - Hotels, Australia
Across Australia / Oceania is a tailor-made destination management company bookable B2B online, across the
great region of Australia and Oceania. Their brand new B2B booking engine for FIT products and packages is
an easy and user friendly method for all wholesalers and travel agencies who specialise in the Australia and
Oceania area.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2001
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Inbound Tour Operators
Mr Joe Dolpire
Senior Market Manager
Agoda.com is a leading Asia-based, online accommodation reservations company operating in 38 languages
worldwide. Agoda.com is part of The Priceline Group. Agoda.com's network includes more than 500,000
hotels and other accommodation properties worldwide. With more than 1,700 professionals located throughout
the world, Agoda.com provides a first-rate reservation service that uniquely combines local knowledge and
accommodation connections.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2005
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 4 of 315
All Pacific Travel Concept - APTC Pty Ltd
Website: www.aptc.com.au
Ananda Travel/Wing On Tours
Annika Leslie
Product Manager
Website: www.wingontours.com.au
Mrs Stephanie Karst-McGrath
Managing Director
Ananda Travel Service (Aust) Pty Ltd trading as "Wing On Tours" are IATA accredited, an affiliate member of
Helloworld Services Pty Ltd, a member of AFTA, ATAS and ATEC. They offer services in English, Cantonese,
Mandarin and Vietnamese and specialise in tailor-made itineraries, FIT and MICE/incentive groups.
A leading inbound tour operator in Australia, New Zealand and Fiji. Their markets are The Americas, Europe
and UK and they deal with FIT's, group tours (series, ad-hoc, small group touring), shore excursions, incentives
and special interest tours. Agents have access to the online booking/quoting facility and they offer a wide
product range for luxury, moderate and budget travellers.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
June
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Mr Leslie Wong
General Manager
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
February, August
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1989
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 5 of 315
AOT Inbound Pty Ltd
Website: www.aot.com.au
APT - Australian Pacific Touring
Cheryl Ahyick-Wong
Product Manager Inbound
Website: www.aptouring.com.au
Mr Dietmar Schulz
Manager - Continental Europe
APT is an Australian owned award-winning tour operator with over 87 year's experience. APT's itineraries in
Australia have been designed to capture the cultural essence and beauty of the region at a leisurely pace.
Choose from many touring styles including ocean cruising, coach travel, rail travel, 4WD adventures and air
safaris.
Ms Morena Parati
Manager - Italy
Miss Wendy Blackwell
Groups Team Leader
Ms Maureen Styles
Product Manager, Australia and New Zealand
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Established in 1987, AOT Inbound is one of the largest inbound tour operators in Australia and New Zealand.
They offer more than 4,000 products in Australia, New Zealand and the South Pacific, located in more than 500
destinations
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Australian brochure:
Yes
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Month of publication:
April, May, December
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1927
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Years marketing Australia:
10 years or more
Australian brochure:
Yes
Percentage of business in Australia:
11 - 25%
Month of publication:
May, June, July, August
Distribution channel:
Direct, Wholesale/Tour Operator
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1987
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Wholesale/Tour Operator
page 6 of 315
ATS Pacific Australia
Website: www.atspacific.com
Australia One Pty Ltd
Ms Liza Daidone
Agents Relations Executive
Website: www.australiaone.com.au
Ms Pam Fairbairn
UK - Customer Relationship Manager
Mrs Carmen Laurella
Sales Manager - United Kingdom/Europe
Ms Katie Hill
Product Manager
An inbound travel management leader in Australia, NZ and Fiji, ATS Pacific became part the AOT Group
in 2013. With a diverse international mix of clients to Australia including 80% originating from Europe,
Scandinavia, the United Kingdom and North America, ATS Pacific also has a number of important wholesale
clients in the Middle East, South Africa, India, Asia, Japan and South America.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Month of publication:
April, May, June, July, August
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1891
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Wholesale/Tour Operator
Ms Annika Buhrke
Groups Manager
A leading inbound tour operator in Australia providing FIT, groups and self drive services for over 25 years. The
team of travel professionals are available to look after all your Australia ground content needs and requirements
with a focus on creating exceptional tailor made services. Currently, they mainly cater for customers from
Europe, United Kingdom, Nordic region and North America.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1990
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 7 of 315
Australian Tours Management Pty Ltd
Website: www.atmtravel.com.au
Bartercard International Group
Mr Andre Aghatha
Sales Executive
Website: www.bartercard.com.au
Ms Annet Williams
Sales Manager
Bartercard is a global company with operations in Australia, New Zealand, Thailand, US, UK, China and India
which coordinates idle capacity trading between a closed user group of approximately 35,000 members and
55,000 cardholders globally. Accommodation, tourism and travel operators account for nearly 12% of their
membership base. They specialise in placing low season and off-peak business at full rates.
Australian Tours Management (ATM) is regarded as a tour operator of choice for travel trade partners. ATM
is committed to best service practice backed by experienced staff with strong destination knowledge. ATM
provides full inbound service for FIT, leisure series and ad-hoc group travels, corporate incentive groups and
much more throughout Australia.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Mr Mark Ferszt
Product Manager - Tourism
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
July, August
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
91 - 100%
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1991
Percentage of passengers that purchase
ground product:
91 - 100%
Years marketing Australia:
10 years or more
Year established:
1983
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 8 of 315
Best Of Australia Travel Centres
Website: www.bestof.com.au
Booking.com (Australia) Pty Ltd
Ms Kate Brown
Product Manager - Sydney Area
Website: www.booking.com
Mr Luke Ashall
Senior Account Manager
Best of Australia Travel Centres (BOATC) operate travel booking services in:
- Melbourne Visitor Centre, Federation Square
- Melbourne Airport, International arrivals hall
- Western Australian Visitor Centre, central Perth
- Sydney Visitor Centres, Darling Harbour and The Rocks
Mrs Karolina Uyttendaele
Senior Account Manager
They specialise in Australian trips for international and domestic visitors. Between the three states they see
over 1.4 million customers a year.
Booking.com guarantees the best prices for every type of property, from small, family-run B&B's to executive
apartments and five-star luxury suites. Self-catered properties are a special focus of Villas.com, a sister site
recently launched by Booking.com. Truly international, Booking.com is available in more than 40 languages,
offers over 593,606 properties in 212 countries and over 150 offices worldwide including Sydney and
Melbourne.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
91 - 100%
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1996
Years marketing Australia:
10 years or more
Year established:
2004
Percentage of business in Australia:
91 - 100%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
page 9 of 315
Broome and The Kimberley Holidays
Website: www.broomekimberley.com
Bunnik Travel
Ms Kathy Veech
Product Manager
Website: www.bunniktravel.net
Yoshie Furusawa
Manager - Inbound
Broome & The Kimberley Holidays is a specialist tour wholesaler that has a product range covering WA, NT
and SA. They sell bundled experiences to both the domestic market through travel agents and on an inbound
basis.
Bunnik Travel is a highly experienced specialist provider of Australian travel services for both group and FIT.
Their focuses are special interest tours, sports training camp programs and study tours. Major markets are
Europe, Japan and USA. They are a family business with a strong focus on personalised customer service.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
August
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
91 - 100%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
Year established:
1994
Year established:
1997
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct
page 10 of 315
China Travel Service (Australia) Pty Ltd
Website: www.ChinaTravel.com.au
Contiki Holidays (Australia) Pty Ltd
Lucy Zhou
Sales Manager
Website: www.contiki.com
Ms Rebecca Ren
Inbound Manager
Contiki Holidays operates coach tours throughout Australia exclusively for 18-35's. Since commencing youthorientated coach tours in Europe in 1962, the company has expanded to become one of the top global tour
operators for 18-35 year olds.
Mr Mick Duck
Operations Manager Australia
China Travel Service is and ITO of Australia and one of the branch offices of China Travel Service Hong Kong.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
Month of publication:
May, June, July, August, September, October,
November, December
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1962
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Experiences catered for:
Seller Op types:
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1928
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Inbound Tour Operators
page 11 of 315
Destination NSW
Website: www.sydney.com
Discover Australia Holidays
Mr Harry Niihori
Country Manager - Japan
Website: www.discoveraustralia.com.au
Ms Irene Morgan
Regional Director - USA and Canada
Ms Jennifer Tung
Regional Director – North Asia
Jenny Kim
Business Development Manager
Mrs Deborah Carr
Partnerships Manager
Ms Marlene Harding
Executive Director
Welcome to a new breed of leisure wholesaler. The Discover Australia and Holiday Max wholesale brands
have become so synonymous with dynamic packaging they are now known as the "Package King " with well
over 1.5 million holiday packages sold. Ongoing growth is fuelled by advanced dynamic packaging technology
(developed in house) and the company's' industry heritage.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Mr Oton Wu
Regional Director - North Asia
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Mr Paramjit Bawa
Country Manager- India
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Mr Paul Hawes
Regional Manager - UK and Germany
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
October
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1996
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
Miss Pooja Razdan
Business Development Manager - India
Sam Cameron
Country Manager - New Zealand
Ms Siew Hoons Tan
Regional Director - South East Asia
Destination NSW is the lead Government agency for the NSW tourism and major events sectors that works with
key partners to promote Sydney and NSW as one of the world's premier tourism and major events destinations
including developing and delivering initiatives that drive the visitor economy.
Main operation type:
State/Territory Tourism Organisation
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
page 12 of 315
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2011
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 13 of 315
EC Travel
Website: www.ectravel.com.au
Equity Travel
Mr Tim Lim
General Manager
Website: www.equitytravel.com.au
Ms Cheryl Zhong
Director
A fully licensed travel agency initially specialising in Australian domestic and overseas travel, the agency
expanded to include the booming Asian market since May 2002. In the same year, it was admitted into the
Australian Tourism Export Council as an inbound tour operator, their main markets are; Myanmar (Burma)
Cambodia, China, Hong Kong, Vietnam, Laos, Singapore, Malaysia, Thailand, France, and USA.
A fully licensed travel agent with headquarters in Sydney, a branch office on the Gold Coast and representative
offices in various cities in China. A member of IATA, AFTA, ATEC, they have over ten years experience in
the industry with profound knowledge of the China market especially in the inbound sector. They are also
participants in the ADS (Approved Destination Status) Scheme.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Month of publication:
April
Australian brochure:
Yes
Number of passengers to Australia per year:
501 - 1,000
Month of publication:
Average Spend Per Pax:
Between A$500 – A$1,000 per person
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
1999
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of business in Australia:
51 - 75%
Year established:
2003
Distribution channel:
Direct, Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
page 14 of 315
Exchange Travel
Website: www.exchangetravel.com.au
Excite Holidays
Mr Tom McMenemie
National Product Development Manager
Website: www.exciteholidays.com
Mr Matthew Owers
Contracting Manager
Specialists in distributing travel and tourism deals to a wide range of member-based organisations across
Australia and South-East Asia including loyalty programs, holiday clubs, sporting associations, corporate and
retail travel agencies and other subscriber based 'closed user groups'. They deliver fresh new deals frequently
to the most sought after travel destinations as well as packaging holiday deals to up and coming hot-spots.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife,
Walking, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
Mr George Papaioannou
Chief Executive Officer
Using their online booking system, travel agents are able to instantly book a range of room categories at over
250,000 hotels and apartments, more than 5,500 activities as well as high quality transfer services. They use
a combination of direct contracts with hotel partners and filtration of content from worldwide sources to provide
travel agents with competitive rates.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife
Seller Op types:
Accommodation
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2002
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 15 of 315
Expedia & Wotif
Website: www.expedia.com.au
Experience Oz
Ms Angela Campagnolo
Area Manager, Oceania
Website: www.experienceoz.com.au
Ms Charlotte Dawes
Area Manager, Oceania
Experience Oz is one of Oceania's number 1 sites for travel advice and booking all the best tours, attractions
and activities across Australia with no online booking or credit card fees.
Mr Clint Gudenswager
General Manager
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Ms Kasia Jawien
Senior Market Manager, Destination Services
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Australian brochure:
No
Mr Kirk Wong
Transport Manager
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Under A$500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2005
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct
Ms Corina Thomas
Associate Destination Manager
Mr Griffin Hanbury
Area Director of Supply Partnerships, Destination
Services
Mr Louis Mavraidis
Area Manager, Oceania
Mr Neal O'Connor
Area Manager, Oceania
Ms Shannon Saines
Area Manager, Oceania
Mr Tori Atman
Area Manager, Oceania
Expedia & Wotif are one of the world's largest online travel marketplaces, providing travellers with the ability to
research, plan and book online all their travel needs.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
page 16 of 315
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1995
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
page 17 of 315
Experience Tours Australia
Website: www.experiencetours.com.au
First Light Travel
Mrs Astrid Firmansyah
Business Development Manager - Indonesia
Website: www.firstlighttravel.com.au
Ms Chris Chan
Business Development Manager - Hong Kong
First Light Travel is an award winning agency that specialises in inbound adventure travel.
Ms Mabel Cheng
Business Development Manager - China
Ms Kasey Yee
Product Manager and Sales Consultant
In addition to the tours they operate themselves; they also create customised group and self-drive tours for
retail and wholesale clients from around the world.
In the past few years, they have focused on the growth of our Australian holidays including the relaunch of our
website.
Maria Ng
Business Development Manager - South East Asia
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Mr Mukesh Jagasia
General Manager Mumbai
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Experience Tours Australia leads the way as quality travel operator delivering service excellence and
unsurpassed technology solutions to partners right across the Asian marketplace.
Australian brochure:
Yes
Main operation type:
Australian Inbound Tour Operator
Month of publication:
Product profile:
Mid-range, Budget, Luxury
January, February, March, April, May, June,
July, August, September, October, November,
December
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2002
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Ms Teresa Tan
ETA Contracting Manager
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, July
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1987
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
page 18 of 315
Distribution channel:
Direct
page 19 of 315
Fitrip
Website: www.lewanau.com
Flight Centre Global Product
Mr Orlando Xiang
Online Sales Director, China
Website: www.flightcentre.com
Ms Angela Sweeney
Product Manager - NSW, ACT, SA, NT
A fast-growing online agent and service provider for the Chinese FIT and tailor-made travellers who wish to tour
Australia and New Zealand. 80% of their current business comes from FIT and the balance comes from ITO for
customised tours.
Mr David Schofield
Product Manager
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Ms Hayley Giles
Product Manager - WA, Tropical North
Queensland, Sunshine Coast and Brisbane
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Ms Michelle Sawtell
Product Manager
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May
Number of passengers to Australia per year:
2,001 - 5,000
Flight Centre Global Product represents the consolidation of procurement for land contracts on behalf of
Flight Centre Travel Group wholesale businesses, which currently includes Infinity Holidays in Australia, New
Zealand, UK and South Africa; GOGO Worldwide Vacations and Liberty Travel in USA; and GOGO Worldwide
Vacations in Canada. Each of these businesses then distribute to their applicable retail brands in each market.
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Main operation type:
Wholesale/Retail
Percentage of passengers that purchase
ground product:
91 - 100%
Product profile:
Mid-range, Budget, Luxury
Travel types:
Year established:
2014
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Years marketing Australia:
Between 1 and 2 years
Experiences catered for:
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
April
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2005
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Mrs Tracey Thallon
Destination Leader, Product Manager - Car Hire
page 20 of 315
Distribution channel:
Direct, Wholesale/Tour Operator
page 21 of 315
Goway Travel Pty Ltd
Website: www.goway.com.au
Grand Aust Tour
Graziella Caruso
Product and Business Development Manager
Website: www.autour.com.au
Ms Shirley Xu
Managing Director
Goway Travel has been in operation since 1970 and is committed to providing the best value, quality holidays
available to Australia and New Zealand. They are dedicated to providing a complete and reliable service. No
matter the size or complexity of the tour, they meet the most demanding requirements.
Grand Aust Tour is a Chinese inbound tour operator based in Sydney, who do both groups and FIT guests from
China. They take about 30,000 tourists to Australia every year. The company has about 30 professional staff
handling group services, as well as a coach company in Sydney, Melbourne and Gold Coast.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
May
Month of publication:
Number of passengers to Australia per year:
10,001 - 20,000
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
1970
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
10 years or more
Year established:
2010
Percentage of business in Australia:
76 - 90%
Years marketing Australia:
More than 2 but less than 5 years
Distribution channel:
Direct
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
page 22 of 315
Groupon Travel
Website: www.travel.groupon.com.au
GTA Australasia Pty Ltd
Mr Wayne Nagle
Head of Travel
Website: www.gta-travel.com
Mr Kevin Looney
Area Sourcing Manager
With no upfront costs, Groupon Travel is a market leading cost effective advertising platform, connecting
businesses with millions of affluent travellers globally.
Work together with their team of travel experts to build a targeted compelling campaign for your business.
Various programs available to protect rate and brand integrity, attract new guests and increase yield, supported
by real-time tools to track performance.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Mr Andrew Boocock
Market Manager
Powering global travel, GTA serves the fully independent travel industry; trusted to deliver because of its wealth
of experience, privileged relationships and on the ground expertise. Part of Kuoni Global Travel Services, its
booking sites connect travel suppliers and sellers, processing over 38,000 bookings daily.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
20,001 - 40,000
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
11 - 25%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2008
Year established:
1984
Years marketing Australia:
More than 2 but less than 5 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Travel types:
Experiences catered for:
Seller Op types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
page 23 of 315
GTA Australasia Pty Ltd
Website: www.gta-travel.com
Helen Wong's Tours
Mr Bevis Yu
Market Manager
Powering global travel, GTA serves the fully independent travel industry; trusted to deliver because of its wealth
of experience, privileged relationships and on the ground expertise. Part of Kuoni Global Travel Distribution, its
booking sites connect travel suppliers and sellers, processing over 21,000 bookings daily.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Website: www.helenwongstours.com
Mr Christopher Chan
General Manager
Helen Wong's Tours has over 26 years experience in outbound travel and an inbound department since 2011.
They target Chinese FIT's, leisure groups, small business groups and VIP's. As they represent Shanghai
Tourism Office and Macau Tourism Office, they also organise big events. They take Chinese travellers into
Australia and try to make the travel experience unforgettable.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Seller Op types:
Australian brochure:
No
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Number of passengers to Australia per year:
40,000 or more
Australian brochure:
Yes
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
1984
10 years or more
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
Percentage of business in Australia:
91 - 100%
Year established:
1987
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
page 24 of 315
Helloworld Services PTY Ltd
Website: www.helloworldlimited.com.au
Holiday Pacific Pty Ltd
Mr Adam Fiddler
Contracts Manager - NSW, ACT, Events, Car, Rail
and Coach
Website: www.holidaypacific.com.au
Ms Winnie Lim
Country Manager - Singapore
Ms Fiona Doyle
Global Contracts Manager - VIC, SA, WA, TAS
One of the leading integrated travel companies in Australia and New Zealand. They operate a number of
leading businesses in the retail, online, corporate, and wholesale travel markets with operations in Australia,
New Zealand, Asia, America, South Africa and United Kingdom.
They contract on behalf of Qantas Holidays, Viva Holidays, Go Holidays (NZ), Qantas Vacations and a number
of reselling companies.
Mr Joey Ng
Country Manager - Malaysia
Established as one of Australia's leading holiday planners they have full government accreditation and licences
and an active member of ATEC.
With a team of experienced travel professionals, Holiday Pacific operates from its Gold Coast headquarters and
branches in Sydney and Melbourne. Its portfolio of clientele include markets from South East Asia, North Asia,
India, the Middle East, Europe and North America.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Attractions, Inbound Tour
Operators, Tours
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
20,001 - 40,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
91 - 100%
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Seller Op types:
Australian brochure:
Yes
Month of publication:
May
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1994
Years marketing Australia:
10 years or more
Year established:
1978
Percentage of business in Australia:
91 - 100%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 25 of 315
Holidays of Australia Group
Website: www.holidaysofaustralia.com.au
Hooroo
Ms Melissa Warren
Product and Marketing Manager
Website: www.hooroo.com
Ms Kylie Kemp
Manager, Sales New
Holidays of Australia Group (HOA) is a well established wholesaler and retailer specialising in exclusive, niche
travel experiences. Working closely with major and boutique cruise, rail, sightseeing and accommodation
operators, HOA also partner with tourism bodies to identify, develop and promote unique package holidays to
both domestic and international markets through global print and digital distribution channels.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
February, May, August, November
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Wholesale/Tour Operator
Kylie Duffy
Account Manager
Hooroo is a wholly owned subsidiary of the Qantas Group. Hoooroo powers all of the online hotel content for
all Qantas Group retail channels including qantas.com.hotels, Jetstar.com/hotels and, Hooroo.com. Hooroo
is an online travel agency providing customers of the Qantas Group a great hotel search experience and the
opportunity for the hotel partners to showcase their product, rates and offers.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2011
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
page 26 of 315
Hostels Australia
Website: www.hostelsaustralia.com.au
Hotelbeds Accommodation & Destination Services
Mr Mark Baldwin
Director
Hostels Australia an independent hostel network formed by actual operators in order to look after their future
business interests. Currently they have 24 of Australia's best independent hostels in the network and would like
to increase this amount as well as introduce the site to tour operators and attractions from all around Australia.
Website: www.hotelbeds.com
Ms Maria Esteves
Contract Manager Hotel Chains Pacific
Hotelbeds is a global B2B bedbank with an online database of over 60,000 hotels in 180 countries.
Main operation type:
Marketing Service
Hotelbeds delivers effective solutions for travel suppliers and travel distributors around the world with global
presence and market-leading positions in 47 countries across Europe, USA, Latin America, Asia and the Middle
East.
Product profile:
Budget
Main operation type:
Wholesale/Tour Operator
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, FIT (Free and Independent Traveller)
Product profile:
Mid-range, Budget, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2015
Year established:
2001
Years marketing Australia:
Under 1 year
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
Distribution channel:
Direct
Seller Op types:
page 27 of 315
Ignite Travel Group
Website: www.ignitetravel.com
Insight Australia Travel
Mr David Callan
Strategic Product Development Manager
Ignite Travel Group parents 3 unique travel business models. Holiday Rewards (Rewardscorp), a genuine
closed user group, My Holiday Centre (MyQLD, MyFiji, MyHawaii, etc) and Group Buying Escapes (flashsale/
database offers). ITG is dedicated to recognising global trends which are facilitated into exciting and sought
after holiday destinations and offers. ITG have been awarded BRW's Fastest Growing Innovative Retail Travel
Business between 2011-2014.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
20,001 - 40,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2005
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Wholesale/Tour Operator
Website: www.insightaustralia.com.au
Mrs Birgit Bourne
Director
Insight Australia Travel is a 13 year young inbound tour operator that consistently delivers personalised service
and attention to detail, ensuring a well organised and profoundly memorable Australian experience tailored
specifically to meet groups' interests and budget. They specialise in operating tailored tours for groups, special
interest groups, organisations and cruise ships.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2002
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 28 of 315
Koolivoo
Website: www.koolivoo.com.au
Luxury Escapes
Mr Dean Matejcek
Sales Manager Australia
Website: www.luxuryescapes.com
Mr Matt McKinley
Owner
Luxury Escapes, complemented by their informative digital travel magazine and video reviews, is dedicated to
providing the very best in luxury travel, getaways, exclusive special offers and accommodation packages. They
feature a selection of exclusive special offers at insider prices to destinations Australia-wide.
Koolivoo is an innovative marketing services provider that connects product suppliers to the mid-range and
luxury traveller to Australia. Through white labelled marketing partnerships with specialist travel companies
globally they deliver high quality affordable marketing assets which inspire people to travel, in turn increasing
yield, conversion and brand loyalty.
Main operation type:
Marketing Service
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Mr Daniel Monk
Vice President - Travel Business Development
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2010
Australian brochure:
Yes
Month of publication:
February, March, April, May, June, July, August,
September
Years marketing Australia:
More than 2 but less than 5 years
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of business in Australia:
26 - 50%
Average Spend Per Pax:
Over A$10,000 per person
Distribution channel:
Direct
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1998
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
page 29 of 315
Pacific Destinations Australia Pty Ltd
Website: www.pacificdestinations.com.au
Package Travel
Mrs Tammy Nguyen
Product Manager
With a focus on providing world-class tailored travel solutions and decades of industry experience, Pacific
Destinations is a New Zealand, Australia and Fiji specialist with a difference.
Pacific Destinations (formerly Pacific Destinationz) is a privately owned company offering full destination
management services for FIT, group, special interest, shore excursions and student programs.
Website: www.achina.travel
Xin Liu
Operations Manager
Package Travel is the Australian branch of the company, Australia A China Travel Service. The company is part
of the international tourism group, A China International Travel Group. Package Travel is located in Sydney and
belongs to the International Air Transport Association (IATA), the Australian Tourism Export Council (ATEC),
and is a legal member of the Australian Federation of Travel Agents (AFTA).
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range
Travel types:
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
20,001 - 40,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2014
Year established:
2006
Years marketing Australia:
Under 1 year
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
91 - 100%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
Distribution channel:
Wholesale/Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
page 30 of 315
Pan Pacific Travel Australia Pty Ltd
Website: www.panpacifictravel.com.au
Pinpoint Travel Group
Mr Allen Brooker
Product Manager
Pan Pacific is a privately-owned and operated company with inbound operations in Australia and New Zealand.
Pan Pacific is one of the regions most long-standing and respected operators with a large and diverse clientbase located primarily in Europe/UK, North America, Asia and South Africa. In Europe/UK, Pan Pacific is
represented by London-based In Touch Representation.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Seller Op types:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Attractions, Regional Tourism
Authority, Tours
Website: www.freestyleholidays.com.au
Ms Sylvia Truong
Junior Product Manager - Australia
Pinpoint Travel Group (PTG), a MasterCard company, boasts over 20 years industry experience operating
both a thriving wholesale business and managing travel loyalty programs on behalf of merchants and financial
institutions.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
February, July
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Australian brochure:
No
20,001 - 40,000
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Year established:
1994
Percentage of passengers that purchase
ground product:
91 - 100%
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Year established:
1983
Distribution channel:
Direct, Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 31 of 315
Quickbeds.com
Website: www.quickbeds.com
RedBalloon
Ms Marina Musumeci
Quickbeds Product Manager, Team Leader
Website: www.redballoon.com.au;
www.redballoon.co.nz
Ms Jane Phillips
Head of Product
Quickbeds has evolved into a successful online wholesale accommodation business. As the No.1 Online
Accommodation Wholesaler of Choice for Flight Centre Travel Group; Quickbeds services a network of over
8,000 consultants in retail, corporate and wholesale across Australia and New Zealand. Quickbeds features an
easy to use DIY booking platform with over 5,000 properties across Australia and New Zealand.
RedBalloon is one of Australia’s most awarded online experience retailers. They pioneered experiential gifting
in Australia and New Zealand, and have delivered more than two million experiences since 2001. Today they
offer more than 3,000 unique experiences from more than 1,000 providers – everything from shark diving to
rally driving, cooking classes and flying trapeze lessons.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive
Seller Op types:
Accommodation
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of passengers that purchase
ground product:
0 - 10%
Average Spend Per Pax:
Under A$500 per person
2002
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
Years marketing Australia:
10 years or more
Year established:
2001
Percentage of business in Australia:
91 - 100%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Wholesale/Tour Operator
page 32 of 315
Rendez-vous Fute Travel Centre
Website: www.australie-voyages.com
Scenic Tours
Ms Pascale Gerson
General Manager
Rendez-vous Fute focus on the French speaking market and in 2004 started a French website. Shortly after
that they opened an inbound branch. Through their direct sales and inbound bookings they have over 2,000
travellers per year and are now starting small groups for the French speaking market.
Website: www.scenictours.com.au
Ms Liz Crowley
Product Manager Australia & NZ
Main operation type:
Australian Inbound Tour Operator
Proudly Australian ,Scenic Tours was founded in 1986 by owner Glenn Moroney and began operating tours
throughout Australia. This successful business now operates over 500 luxury tours per year to destinations
across the world. Our Scenic product is sold not only in Australia but in the UK, Canada and the USA via pour
offices there. We bring our destinations to life through a range of Scenic Enrich experiences. Part of the group
is Evergreen Tours. These tours focus on quality and value.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
April, May, June, October, November
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
1,001 - 2,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
91 - 100%
Year established:
2000
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
1986
Percentage of business in Australia:
91 - 100%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
page 33 of 315
Scoopon Travel
Website: www.scoopoon.com.au/travel
Southern Travelnet Pty Ltd
Mr Ben McKeon
Travel Contracting Manager
Website: www.southerntravelnet.com
Mr Gordon Bayne
Head of Travel
Southern Travelnet is a specialist inbound operator into Australia and New Zealand and has been operating for
over 30 years in Rest of the World, Japan, Korea and South East Asia. They focus on niche market segments
facilitating inbound tourism product and packages through their Australian and New Zealand operations.
They have evolved their model from group buying to an online travel company. In 2014 they achieved AFTA/
ATAS accreditation, so are a bonafied travel agency. They now have a full service reservation team to book
flights, accommodation and cruises. They contract all supplier partnerships directly and are proud to announce
they are the retail travel partner for the Getaway Travel Show.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
Mr Michael Hall
General Manager - RW
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1973
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 34 of 315
Southern World
Website: www.southernworld.com
Terra Nova Coach Tours
Mr Garry Bryant
Product Manager
Website: www.terranovatours.com.au
Mr Thomas Frank
Managing Director
Southern World is a full service inbound tour operator. Their wholesalers and agents in North and South
America, UK, Spain, Scandinavia, The Netherlands and other European countries use their online booking
system to match the needs of clients to the best that Australia has to offer by working with suppliers offering the
highest standards of service, reliability and unique experiences.
Terra Nova Coach Tours is a leading group tour specialist operating in Australia. They plan and operate guided
group tours throughout Australia for travellers from Europe. In addition to extensive programmes with scheduled
departures, the company also prepares and operates tailor made tours for special interest groups. Their
experienced team is based in Sydney and includes native speakers from six European languages.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
May
Month of publication:
May, June
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
10 years or more
Experiences catered for:
Seller Op types:
Year established:
1991
Years marketing Australia:
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct
page 35 of 315
The AOT Group
Website: www.aot.com.au
The Tailor
Mr Chris Forde
Destination and Contracting Manager
Website: www.thetailor.com
Ms Dominique Atzenhoffer
Destination Contracting Manager
The Tailor creates hand-crafted luxury Australian experiences for discerning travellers.
Mr Mark Windsor
General Manager Contracting
Ms Kirsty Siekmann
Product Manager
With The Tailor, clients are able to gain access to the best city hotels, exclusive resorts, lodges and outback
stations as well as personal guides.
They specialise in "5 star experiences" and bring together incredible journeys that cannot be bought off the
shelf, all sewn together with great care and attention to detail.
Ms Nerida Hill
Destination Contracting Manager
Main operation type:
Australian Inbound Tour Operator
Product profile:
Luxury
Mrs Samantha Gordon
Destination Contracting Manager
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
The AOT Group is one of Australia's largest travel companies, operating the divisions AOT Inbound, Sunlover
Holidays, Air New Zealand Holidays, NeeditNow and AOT Hotels (the officially appointed Accommodation
Program Manager by the Department of Finance and Deregulation for the Australian Government). The AOT
Group contracting team consists of contracting managers with geographical responsibilities and contracts on
behalf of all divisions.
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Main operation type:
Australian Inbound Tour Operator
Number of passengers to Australia per year:
1,001 - 2,000
Product profile:
Mid-range, Budget, Luxury
Average Spend Per Pax:
Over A$10,000 per person
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1998
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Inbound Tour Operators
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Month of publication:
May, June, July, August
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1987
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
page 36 of 315
Distribution channel:
Direct
page 37 of 315
The Travel Corporation Pty Ltd
Website: www.thetravelcorporation.com
The Travel Insiders Pty Ltd
Ms Gabrielle Ferguson
Contracting Executive
Website: www.travelinsiders.com.au
Helen Strain
Contracting Executive
The experience that makes up The Travel Insiders covers 15 years of selling Australian travel in inbound and
overseas markets, giving a solid understanding of what makes a successful inbound provider.
Providing holidays and experiences of a lifetime, their commitment is to consistently deliver outstanding service,
experience and value to each and every customer. The multi award-winning portfolio includes luxury hotels,
boutique river cruises, independent holiday packages, and guided travel experiences. They currently operate
in 60 countries, with over 35 offices and more than 4,000 team members, serving over 2 million customers
annually.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
November
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1928
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Wholesale/Tour Operator
Ms Petra Steinig
Managing Director
Their strength is deep local knowledge, passion for Australian travel, attention to detail and a very personal
service mentality. They run an online tariff with agent log in, and book groups and FIT's.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2013
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 38 of 315
Topdeck Tours
Website: www.topdeck.travel
Tour East Australia Pty Ltd
Mr Shane Day
Product and Transport Manager - Australia and
New Zealand
Website: www.toureast.com.au
Ms Karen Holloway
Manager Product Development and Marketing
A world-leading youth travel company delivering epic trips for young travellers between 18-39. With trips
ranging from 3 to 27 days, exploring Australia has never been easier. All trips include plenty of free time plus
the must-see, must-do activities and top-notch local fare to recharge between stops, visit the hot spots, stay in
handpicked accommodation and do it all with likeminded people.
Tour East Australia sell worldwide products in one single system with clients throughout UK, Ireland, Europe,
South Africa, South Pacific, Middle East, India, Asia and Japan. Buying power is derived through exclusive
access to the Helloworld database and systems. The extensive product range includes accommodation,
transfers, tours, sightseeing, rail, car and campervan hire. Tour East Australia is part of the JTB Group of
companies.
Main operation type:
Australian National Tour Operator
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
June
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2007
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
Yes
Month of publication:
April, May, June, July, August
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1973
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Wholesale/Tour Operator
page 39 of 315
Tourism and Events Queensland
Website: www.teq.queensland.com
Tourism Holdings Australia Pty Ltd
Ms Amy Pragnell
Trade & Marketing Manager, UK
Website: www.thlonline.com
Annette Kegel
Market Development Manager, Europe
Maui Motorhomes, Britz Campervans, Mighty Campers and KEA Campervans are part of Tourism Holdings
Limited (thl). These brands combined deliver tens of thousands of customers into the regions annually. thl are
looking to expand its experiences to connect with its customers.
Ms April Sheng
Marketing Manager China
Main operation type:
Transport
Product profile:
Mid-range, Budget, Luxury
Ms Kathleen Lim
Marketing Manager, Malaysia
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Ms Kylie Smith
Market Development Manager, The Americas
Ms Rebecca Mason
Market Development Manager
Australian brochure:
Yes
Ms Michelle Kyung
Marketing Manager, Korea
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Ms Rachael Titter
Marketing Manager, New Zealand
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1989
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Ms Ryna Sequeira
Marketing Manager, India
Ms Shirley Kwan
Marketing Manager, Hong Kong and Southern
China
Shozo Shibata
Marketing Manager Japan
Ms Su Yen Tjao
Marketing Manager, Indonesia
Ms Tracy Farr
International Media and Trade Relations Specialist
Tourism and Events Queensland's core functions include promoting and marketing Queensland and its
world-class destinations, building unique and appealing tourism experiences, and identifying, attracting and
developing major events for the State
Main operation type:
State/Territory Tourism Organisation
Product profile:
Mid-range, Budget, Luxury
page 40 of 315
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1979
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
page 41 of 315
tourstogo.com
Website: www.tourstogo.com
Travelzoo
Mr Andrew Johnston
Director
tourstogo.com is an online reseller of tours throughout Australia. Currently the site displays in excess of 2,500
tours. Data including rates and availability is maintained by the tour operators. They also provide an instant
booking facility available to tour operators, to process bookings from their own website using their payment
gateway.
Website: www.travelzoo.com.au
Mr Tim Stratford
Senior Hotels Sales Manager
Travelzoo (Australia) Pty Ltd is independently owned and operated by Travelzoo (Asia Pacific) Inc. under a
license agreement with Travelzoo Inc. (NASDAQ: TZOO). They are a global internet media company and
trusted publisher of travel, entertainment and local deals.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, FIT (Free and Independent
Traveller)
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Seller Op types:
Australian brochure:
Yes
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Month of publication:
March, June, September, December
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Number of passengers to Australia per year:
20,001 - 40,000
Average Spend Per Pax:
Under A$500 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1998
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
91 - 100%
Year established:
2005
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 42 of 315
Virgin Australia Holidays
Website: www.virginaustralia.com/holidays
Wel-Travel Australia Pty Ltd
Mr Mathew Doherty
Online Product Specialist
Website: www.weltravel.com
Mr Edwin Kwan
Executive Director
Ms Lisianti Tanuwidjaja
Manager - Indonesia
Virgin Australia Holidays offers guests unparalleled choice and flexibility for their next getaway. Guests can pick
from city breaks, beach holidays, event packages, mystery breaks and AFL footy getaways.
All holiday packages include return airfares, baggage and accommodation; while car hire, tours, activities,
events, activities and travel insurance can be added by guests to tailor the package.
Mr Prashant Gupta
Manager - India
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Wel-Travel Australia has grown to service many international markets from their offices in Perth, Melbourne,
Gold Coast and Mumbai. They have sales teams in Singapore, Malaysia and Indonesia as well. They promote
new itineraries and are always looking for new products to work with.
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Australian brochure:
No
Travel types:
Number of passengers to Australia per year:
40,000 or more
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Experiences catered for:
Percentage of passengers that purchase
ground product:
91 - 100%
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Year established:
2006
Seller Op types:
Years marketing Australia:
10 years or more
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Percentage of business in Australia:
51 - 75%
Australian brochure:
Yes
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Month of publication:
February, August
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Mr Winston Koh
Manager - Singapore and Malaysia
page 43 of 315
Wilderness Australia
Website: www.wildernessaustralia.com.au
Xplore Australia
Mr Tim Cook
General Manager
Website: www.xploreaustralia.com
Shamik Shah
Sales Director
Wilderness Australia specialises in the design and delivery of exceptional Australian experiences. As a
complete up-scale destination management business they work with a strong network of trade partners and
direct clients around the globe to create innovative high end itineraries.
Xplore Australia is an inbound tour operator based in Sydney, Australia and a member of ATEC.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Luxury
Xplore Australia specialise in tailor made itineraries, free and independent travel along with wholesale and
group tours. They can also cater to business delegations, student groups and honeymoon holidays.
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2001
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
They create holidays for discerning travellers who know what they like and can expect the best.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2013
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 44 of 315
Austria
page 45 of 315
COCO Weltweit Reisen powered by Jedek Reisen GmbH
Website: www.coco-tours.at
Mr Herbert Frankenstein
Product Manager
A small, personalised tour operator for Australia, New Zealand and South Pacific islands. They have their own
brochure in the market and specialise in preparing tailor made itineraries. Their staff is very experienced and
have travelled to Australia many times.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Tours
Australian brochure:
Yes
Month of publication:
September, October
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 46 of 315
Belgium
page 47 of 315
Antipodes Voyages
Website: www.antipodes.travel
Aussie Tours (BOTG)
Mr Marc Lambert
Managing Director
Website: www.aussietours.be
Ms Heidi Flamand
Product Manager
For over 15 years, Antipodes Voyages has been a Qantas Holidays GSA in Benelux, providing customers with
holiday options throughout Australia and around the world.
Aussie Tours has been a direct seller of travel products to Australia, New Zealand and the Pacific. They
specialise in tailor-made tours for FIT with a focus on the middle to high end market.
Qantas Holidays caters for a wide range of travellers - from families, soft adventurers, shoppers to culture
seekers, and for couples after a romantic getaway plus affinity groups (French speaking).
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
June, July
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 48 of 315
Live To Travel
Website: www.livetotravel.be
Mrs Sarah Volckaert
Contract Manager
Live To Travel is a young and dynamic tour operator with 5 brochures focusing on Africa and 1 brochure
focusing on Australia. The 80 page Australia brochure covers budget tours to the ultimate luxury and everything
in between. They do individual tailor made tours and also group series.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
January, December
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2004
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 49 of 315
Brazil
page 50 of 315
B2W Viagens Inc
Website: www.b2winc.com
CVC Brazil
Ms Marjorie Camporini
Strategic Alliances Manager
B2W Viagens operates through the following brands: Americanas Viagens, Submarino Viagens, Shoptime
Viagens, Submarino Viajes, H2W and Milevo. The company provides travel packages, flight tickets, hotel
reservations, cruises, travel insurance, car rental and attractions in Brazil and worldwide through the internet,
telesales and TV.
Their website websites has partnerships with more than 750 airlines, 250,000 hotels and up to 4,000 attractions
worldwide.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Website: www.cvc.com.br
Miss Ana Paula Fernandez Garcia
International Product Specialist
CVC Brazil is one of Latin America's biggest tour operators and agency's with almost 920 travel agencies and
has a huge potential to increase the sales to Australia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January, February, March
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Attractions, Regional Tourism Authority, Tours
Australian brochure:
No
2,001 - 5,000
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
1972
Percentage of passengers that purchase
ground product:
0 - 10%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Year established:
2001
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
page 51 of 315
Designer Tours
Website: www.designertours.com.br
Diniscor Ltd
Christina Kler
Business Development Executive
Designer Tours is a privately owned company by two partners sharing the same passion for travel. Established
in Sao Paulo, Designer Tours has been wholesaler, tour operator and retailer for three decades, sending clients
to the world's most luxurious, exciting and exotic destinations whether they are individual, group or incentive
trips.
Website: www.diniscor.com.br
Mrs Maria Jose Diniz Scorsolin
Director
Diniscor Ltd is an inbound and outbound tour operator specialised in Australia and New Zealand. They tailormake tours for incentives, groups, individuals and agribusiness tours and also represent airline companies such
as Qantas Airways, Emirates, South Africa.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January
Month of publication:
August
Number of passengers to Australia per year:
251 - 500
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1988
10 years or more
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Year established:
1986
Years marketing Australia:
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
page 52 of 315
Kangaroo Tours Rio
Website: www.kangaroo.com.br
OPS Travel Limited (Oceania Pacific Specialists)
Mr Hendrix Chefer
Senior Consultant
Website: www.opstravel.co.nz
Mr Nathan Galvao
Assistant Sales Manager
An operator with over 20 years experience in the Brazilian market, and at least 17 of these years promoting
Australia. Apart from their high quality programs, Kangaroo Tours stands out by the level of commitment to
training its employees, offering leading-edge market knowledge and highly skilled agents. They cater to holidaymakers, honeymooners, incentive groups and special interests to provide customised travel experiences.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Mr Craig Bavinton
Sales Manager
OPS Travel, a fusion of many years experience in the travel industry which makes their clients feel well cared
for while away from home.
Last year they carried approximately 500 South American travellers to Australia. They deal with mostly FIT
but also incentive and escorted groups. They provide all kinds of accommodation, regular and private tours,
transfers and services in Portuguese and Spanish.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
September
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Seller Op types:
Accommodation, Attractions, Tours
Percentage of passengers that purchase
ground product:
76 - 90%
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Year established:
1992
76 - 90%
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
51 - 75%
Year established:
2014
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
page 53 of 315
Prime Tour Agencia de Viagens
Website: http://www.primetour.com.br
Queensberry Viagens E Turismo
Ligia Maas
Coordinator
Prime Tour focuses on luxury trips and in creating unique and customised client itineraries.
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1989
Years marketing Australia:
Percentage of business in Australia:
Distribution channel:
Website: www.queensberry.com.br
Martin Jensen
Product Manager
An upmarket international tour operator for leisure, incentive, cruises and GBM (Brazilian Groups Around the
World). They are a leader in quality travel groups accompanied by Brazilian guides. Nominated the best deluxe
tour operator for 4 consecutive years, Queensberry edits its magazine QTRAVEL with 30.000 copies per issue
distributed to their VIP direct mailing and upscale travel agencies all over Brazil.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
10 years or more
Number of passengers to Australia per year:
251 - 500
0 - 10%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1971
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 54 of 315
Raidho Tour Operator
Website: www.raidho.com.br
Venturas Viagens
Lucila Nedelciu
Director
Website: www.venturas.com.br
Mr Giancarlo Valias
Director
Raidho is focused on offering clients special packages and new travel options. They cover all destinations
around the world including Europe, Asia, Pacific, Americas and Africa. They always provide customers with
high quality service and thrive on service excellence. They are expanding their Oceania operations department
and looking for new suppliers and hotels agreements.
Venturas is one of the main organisations of ecotourism in Brazil. They work on itineraries for a variety of
countries that are customised and innovative.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Walking, Aquatic and Marine Life
Seller Op types:
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Month of publication:
September, October
Australian brochure:
Yes
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1992
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Month of publication:
January, February, March, April
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1990
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 55 of 315
Brunei Darussalam
page 56 of 315
Jasra Harrisons Travel Sdn Bhd
Website: www.jasraharrisonstravel.com
Ms Luna Maria Abdullah
Travel Executive
Jasra Harrisons Travel is a retail travel agency in Brunei specializing in FIT leisure and corporate travel. They
organise incentive groups for corporate accounts as well as holiday trips for family groups.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1974
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 57 of 315
Canada
page 58 of 315
Boomerang Tours
Website: www.boomerangtours.ca
Flight Centre Canada
Ms Margaret Meers
Product Manager
Boomerang Tours has been selling Australia for over 20 years. They sell through a chain of over 4,500 travel
agents across Canada.
Most of their business is FIT although they have some very large incentive group clients who travel regularly
and they are promoting Australia as their next destination. Their main market is 40+ who are travelling for 3
weeks or more.
Website: www.flightcentre.ca
Mr Mike Friend
Vice President - Product & Wholesale
Flight Centre is a leading retailer of travel products and services for the leisure and corporate markets.
Flight Centre’s presence in Canada includes more than 225 shops and businesses and over 1,700 staff
across the country. Flight Centre’s other brands include: Corporate Traveller, FCm Travel Solutions, Stage &
Screen Travel Services, Cruiseabout GOGO Vacations, Holidays for Humanity, Flight Centre Associates and
Employment Office.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Incentive/Convention, FIT (Free and Independent
Traveller)
Travel types:
Experiences catered for:
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Australian brochure:
Yes
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Month of publication:
September, October
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
May
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1995
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
page 59 of 315
G Adventures
Website: www.gadventures.com
Goway Travel Limited
Ms Kate Croucher
Operations Manager
Website: www.goway.com
Mr Yves Marceau
Vice President of Buying
Proud to be the 'Wizards of Oz', they are a travel leader in Australia.
An adventure travel pioneer offering a wide selection of affordable small group tours and expeditions. In 2013
it commenced offering 100% guaranteed departures. With an international team of passionate travellers, the
award-winning trips embrace authentic accommodation, exotic cuisine and local transport. G Adventures
entered the Australian market in 2013 and has grown on average of 40% year on year.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Australian brochure:
Yes
Month of publication:
January, February, March, April
Ms Meghan Boyd
Product Manger
An unparalleled range of escorted, independent and self-drive trips allow globetrotters to explore their way.
Best of all, each itinerary is carefully developed and supported by Goway's Sydney office, ensuring a safe and
enriching journey, packed with memories to last a lifetime.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
2,001 - 5,000
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1970
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1990
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 60 of 315
Journey The Globe Inc (Canada)
Website: www.journeytheglobe.com
Kensington Tours
Ms Jackie Bishop Martin
President
Journey The Globe is a tour operator and an expert in the Canadian Travel Industry, with the owner and
directors having over 60 years of combined travel experience. Journey The Globe is now investing in the South
Pacific area, and with their knowledge and understanding of the market in Canada, they are very confident in
selling, enhancing and developing the South Pacific destination.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Website: www.kensingtontours.com
Louise Baer
Senior Australia and Pacific Sales Consultant
Kensington Tours specialises in custom tours and won awards from National Geographic, and Travel & Leisure.
They continue to see tremendous growth in their Australian program.
They work with each individual clients or agents to create a trip that best suits them and their budget. They are
geared to the luxury/private guided market; however in Australia offer some group day tours.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
0 - 250
Month of publication:
Percentage of passengers that purchase
ground product:
0 - 10%
January, February, March, April, May, June,
July, August, September, October, November,
December
Year established:
2012
Number of passengers to Australia per year:
251 - 500
Years marketing Australia:
Under 1 year
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
91 - 100%
Percentage of business in Australia:
0 - 10%
Percentage of passengers that purchase
ground product:
Distribution channel:
Inbound Tour Operators
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 61 of 315
Open Skies Travel
Website: www.openskiesgroup.com
Vision Travel Solutions
Mrs Valerie Rivard
Senior Consultant
Open Skies Group is an integrated agency that specialise in event planning for the corporate and associative
sectors. Open Skies Travel, a division of The Travel Network Corp, will assist clients with any of their travel
plans. They are also part of the Virtuoso luxury travel network.
Website: www.visiontravel.ca/nancydason
Ms Nancy Dason
Travel Specialist
Vision Travel Solutions has specialists in every facet of travel including cruising, tailor-made experiences, family
travel, active holidays, group travel, sun vacations and more.
Main operation type:
Online Travel Agent
They strive to offer the best service at the best value to each and every client. Their knowledgeable travel
advisors have decades of experience and work with the latest technology and information available.
Product profile:
Mid-range, Luxury
Main operation type:
Wholesale/Retail
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Product profile:
Mid-range, Budget, Luxury
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Australian brochure:
No
Seller Op types:
Number of passengers to Australia per year:
0 - 250
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Australian brochure:
No
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Year established:
1995
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
Percentage of business in Australia:
26 - 50%
Year established:
1953
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Wholesale/Tour Operator
page 62 of 315
China
page 63 of 315
BCTS Travel Service Shenzhen Co., Ltd
Website: www.bacts.com
Beijing ANZ-Holiday International Travel Service Co., Ltd
Vanora Wen
Marketing Manager
BCTS has developed an advanced operation model in China. They have more than 100 branch retail stores in
Shenzhen and a tour group operating centre.
Website: www.anzholiday.com.cn
Ms Xiao Nan Cheng
Australia and New Zealand Department Assistant
Manager
They were awarded the "China Top 100 International Travel Service" award in 2010.
ANZ-Holiday International Travel Service has a 17 year history since it was founded in 1997. They are a
wholesaler and mainly operate Australia and New Zealand travel business and have a powerful advantage in
these travel lines.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Student
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators
Australian brochure:
No
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
2,001 - 5,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Year established:
1997
Number of passengers to Australia per year:
1,001 - 2,000
Years marketing Australia:
10 years or more
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of business in Australia:
76 - 90%
Percentage of passengers that purchase
ground product:
11 - 25%
Distribution channel:
Inbound Tour Operators
Year established:
1998
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 64 of 315
Beijing Association for Friendship With Foreign Countries Int'l Travel Service
Co., Ltd.
Beijing Caissa International Travel Service Co., Ltd
Website: www.caissa.com.cn
Mr Jian Gang Du
Manager - Outbound
A multiple award winning recipient by the Beijing Tourism Administration. Their business scope includes
receiving travel services, coordinating groups abroad, organising overseas travel for Chinese citizens,
conferences, meetings and special tours, FIT, student groups, air, train and boat tickets.
Pei Yao
Business Director
Caissa Touristic was founded in Hamburg. After steady development it has set up 30 branches including
London, Paris, Hamburg, Beijing, Guangzhou, Shanghai and other global and commercial core cities.
Main operation type:
Wholesale/Retail
Caissa Touristic has a deep European background and unique service ideas. Known as the "European travel
expert", Caissa Touristic pioneers a new fashion concept of tourism, introduces personalised products and
pursues high quality.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Retail
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
1999
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
Years marketing Australia:
More than 5 but less than 10 years
Year established:
1993
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
page 65 of 315
Beijing China International Travel Service Co., Ltd
Beijing China Travel Service Co., Ltd
Website: www.citsbj.com
Website: www.cnbcts.com
Ms Yue Wang
Operations Manager
Beijing China International Travel Service Co.,Ltd. Australia and New Zealand department - the name is "AoJiu
holiday". Their main business is being a wholesaler. Most products are Australia tour groups and a little retail as
they also have a retail store.
Main operation type:
Wholesale/Tour Operator
Product profile:
Budget
Travel types:
Business/Corporate, Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
50
Years marketing Australia:
Mr Yao Yu
Sales Director
Beijing China Travel Service Co., Ltd (BCTS) covers outbound and inbound tours, domestic and business tours.
They have qualified teams in sales and marketing and land arrangements, together with well-trained tour guides
for multiple languages. BCTS has a good partnership in many cities in China and abroad. BCTS now has their
own worldwide network in marketing, organising and receiving groups.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
More than 5 but less than 10 years
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of business in Australia:
91 - 100%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1956
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 66 of 315
Beijing East Century International Travel Co., Ltd. (Union Travel)
Beijing Global Tour International Travel Service Co., Ltd.
Website: www.uniontravelcn.com
Website: www.wuzhouxing.com
Mrs Su Yan
Vice General Manager
Beijing East Century International Travel Co., Ltd. (Union Travel) has more than 12 years of professional
wholesaler operating experience and trusted by their many customers. They focus on group business in
outbound travel markets including Europe, America, Australia, New Zealand, Africa, and South East Asia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Mr Dong Huan Han
Business Client Manager
One of the earliest travel agents to send Chinese clients to Australia for tourism. They have many years
experience working in Australian outbound tours and engage in quality group, FIT, conference, incentive and
customised tourism products. The company has possesses a contingent of well-experienced Aussie specialists
and were one of the first Premier Aussie Specialist Agencies announced by Tourism Australia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
October, December
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
Year established:
2007
Year established:
2002
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 67 of 315
Beijing Hua Yuan International Travel Co., Ltd
Beijing Jettour International Travel Service Co., Ltd.
Website: www.hytours.com
Website: www.jettour.com.cn
Mrs Yang Qing Liao
Operations Supervisor - Australia and New
Zealand
Mr Jie Gao
Australia and New Zealand Manager
A new style e-commerce travel company based on a traditional travel agency model with the core business
being outbound travel services.
An enterprise with the qualification of an independent legal person, formally registered by the China National
Tourism Administration and State Administration for Industry and Commerce. It's a professional agency
specially permitted by the government to arrange outbound tours for Chinese citizens (License number: L-BJCJ00059). The business scope includes outbound, inbound and domestic tours.
The company arranges travel for Chinese people travelling all around the world including Europe, . America,
Australia, Africa and Asia. The products include group tour, FIT business travel, MICE, luxury tours and much
more.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
June
Month of publication:
January
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1993
Year established:
1993
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Inbound Tour Operators
page 68 of 315
Beijing North Star Int'l Travel Service Ltd
Website: www.tripns.com
Beijing Tuniu Technology Co.,Ltd Nanjing Branch
Mrs Yun Zhao
Australia and New Zealand - Operations Manager
Website: www.tuniu.com
Mr Shen Xiaoyu
Product Assistant Director
One of China's largest outbound tour operators, it aims to take the service quality as the premise and the
product as the core. They integrate all factors in outbound travel industry as a chain, including air tickets, visa,
cruise, overseas transportation, abroad reception services.
Tuniu.com positions itself to "mass tourism" focusing on retail to "make travel easier" and their mission is to
provide consumers with superior vacation product reservation services. Tuniu.com provides a wide range of
routes at transparent prices, 24/7 reservations, quality follow-up services and guarantee.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
As part of a large Chinese attraction directory and Chinese travel community, Tuniu.com helps tourists learn
about destinations.
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife
Australian brochure:
Yes
Seller Op types:
Inbound Tour Operators, Tours
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
1,001 - 2,000
26 - 50%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2006
Years marketing Australia:
More than 2 but less than 5 years
Year established:
1990
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 69 of 315
Beijing UTour International Travel Service Co., Ltd.
Beijing Woqu International Travel Service Co., Ltd.
Website: www.utourworld.com
Website: www.woqu.com
Ms Zhu Yu
Manager - Australia and New Zealand Centre
Utour mainly engages in outbound travel wholesale, retail, incentive, business travel and meetings.
The company has ranked highly in the National Tourism Administration ratings in the last few years and their ecommerce platform was elected as 'one of the best online platforms of Chinese outbound travel for 15 years' by
Top Travel Magazine.
Mr Li Wu Wang
Vice President
Woqu.com is a newly established business with a focus on outbound Chinese FIT to New Zealand, Australia,
USA, Canada and Europe. They are a highly innovative technology driven company and just received a 20
million USD series B investment from Tencent, the leading internet company in China.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2013
Years marketing Australia:
Under 1 year
Year established:
1999
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Percentage of business in Australia:
11 - 25%
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
March
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
page 70 of 315
Beijing Youth Travel Service Co., Ltd.
Website: www.byts.cn
BOYUE Travel
Ms Jing Bin Xu
Operator, Australia & New Zealand Market
Beijing Youth Travel Service (BYTS) is an international travel operator under the Beijing Youth Federation and
Municipal Tourism Administration. BYTS has been entrusted as an agent by CAAC and has become one of the
competitive services in China.
Cook navigation is BYTS' Australia wholesaler. The business has extended to the several provinces and cities
in China, since its inception in 2004.
Website: www.sgts.cn
Mr Fangyi Zhao
Director of Sales - Operations Centre
They have focused on Australian tours for 10 years and sent 5,500 passengers to Australia in 2015.
This year they will carry out 'Ten Tousand People Taking Part in FIT' activity and extend much energy and
money to deeply develop Australian tours and tailored tours for high-end clients. They are looking for strong
partners for their future programs and developments.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
91 - 100%
Inbound Tour Operators, Wholesale/Tour Operator
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Seller Op types:
Airlines, Attractions, Inbound Tour Operators
Australian brochure:
Yes
Month of publication:
January
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
10
Years marketing Australia:
10 years or more
Percentage of business in Australia:
Distribution channel:
page 71 of 315
BTG International Travel & Tours
Website: www.btgtravel.com
Changsha China Int'l Travel Service Co., Ltd..
Mrs Ming Gao
Operations Director
A large scale state owned travel service corporation under the Beijing Tourism Group. BTG is the standing vice
chairman unit of the China Association of Travel Services and a member of the Beijing Association of Tourism
Trade, a member of Industry Alliance for Top Travel and Conferences and a member and a showcase unit of
the Capital Civilized Services.
Website: www.happytour.com.cn
Mr Jie Huang
Manager
The People's Republic of China National Tourism Administration and related departments approved the
operation of the country, immigration, domestic tourism, domestic and international ticketing sales and tourism
products supporting this professional business travel agency.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Indigenous, Sport, Outback,
Walking
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
501 - 1,000
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1989
Years marketing Australia:
10 years or more
Year established:
1999
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
page 72 of 315
Chengdu Everbright Int'l Tour Co. Ltd
Website: www.cdeb.cn
Chengdu Overseas Tourist Lower East Avenue Branch
Ms Yu Li
Manager
With a team of professional staff in the Australia and New Zealand department they have established good
relations with Australia and all state tourism organisations. They actively cooperate with tourism promotion
activities and the co-development of the tourism market in southwest China..
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Attractions, Tours
Australian brochure:
Yes
Month of publication:
June, October
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1984
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Wholesale/Tour Operator
Website: www.yakego.com
Mrs Jianqing Gao
General Manager
A state-approved outbound tourism organising agency whose main business includes:
- High-end customised travel products
- Visa, flights and FIT
- Student tourism, summer and winter camp plus all kinds of theme products and bidding products
- Incentive and MICE groups
They created a product research department devoted to developing creative, personalised, high quality and
high satisfaction products.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, June, October
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 73 of 315
Chengdu Universal International Travel Service Co., Ltd Wuhou Branch
China Bamboo Garden International Travel Service Co,. Ltd.
Website: lxs.cncn.com/60668
Website: www.vitschina.com
Ms Jing Chen
Product Manager
Mr Walter Wu
Product Manager
Chengdu Universal International Travel Service Co., Ltd is one of the largest integrated tourism companies in
the central and western regions of Sichuan province. The company has a number of tourism resources and an
important position in the tourist market.
The company has an excellent team, advanced operation concept and adapts to the rich product market which
has led to remarkable results and a leading wholesaler. In the Australian market they constantly develop new
tourism products and advance the development of Australian tourism.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
2013
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
91 - 100%
Years marketing Australia:
Between 1 and 2 years
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
11 - 25%
Year established:
1996
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 74 of 315
China Comfort Travel Group Co., Ltd, Chongqing Branch
China CYTS Outbound Travel Service
Website: www.slowlook.net
Website: www.aoyou.com
Ms Zhi Hua Tang
Operations Manager
It's various business operations include inbound travel for foreign citizens, outbound and domestic travel for
Chinese citizens, MICE for large enterprises, visa assistance and much more. Since 2006, the business started
its own way of operating long distance travel for Chinese citizens instead of being a distributor for wholesalers
like other travel services in Chongqing..
Ms Jane Xue
General Manager - South Pacific Travel Centre
Headquartered in Beijing, CYTS invests in travel, high-tech product development, venture capital and security
business. Their business operation includes inbound travel, domestic travel, outbound travel, conferences,
exhibitions as well as technical support and travel-affiliated resources.
Main operation type:
Wholesale/Retail
It was listed on the Shanghai Stock Exchange in 1997, one of travel services to do so and currently one of the
top China tour operators.
Product profile:
Mid-range, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Business/Corporate, Escorted Group Tours
Product profile:
Mid-range, Budget, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority
Australian brochure:
No
Seller Op types:
Accommodation, Attractions, Tours
Number of passengers to Australia per year:
251 - 500
Australian brochure:
Yes
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Month of publication:
October
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
251 - 500
Year established:
2006
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
51 - 75%
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
11 - 25%
Year established:
1977
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 75 of 315
China International Travel Service (Qingdao) Co., Ltd.
China International Travel Service Co., Ltd - Jiangsu
Website: www.citsqd.net
Website: www.citsnj.com
Ms Xiao Fei Wang
Overseas Travel Department Manager
The company is based on Qingdao China International Travel Service. Built by the stockholders of China
International Travel Service Head Office and Qingdao Huiquan Invest Co., Ltd.
They are one of the first, largest and most comprehensive international travel agents in the Qingdao area. It is
one of the only network members of the International travel express business tourism service networks (CTN).
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1975
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Ms Shan Huang
Manager
Through its 60 years of development, CITS has grown from a foreign affairs reception unit under the State
Council into a large state owned key enterprises group integrating all inclusive services in the travel industry.
For decades, it has sustained a high reputation in the international tourism market by continually offering quality
service and developing new products.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1954
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 76 of 315
China International Travel Service Ltd, Head Office
China International Travel Service Shenzhen Co. Ltd.
Website: www.cits.com.cn
Website: www.eachtravel.com
Ms Jie Liu
Director of Oceania Division - Outbound Tour
Department
CITS is one of China's largest and most influential tourist enterprise groups, honourably placed as the only
tourist enterprise on the list of the country's top 500 enterprises by the State Statistical Bureau. CITS has set
up 14 subsidiary companies in more than 10 countries and regions overseas, and owns 20-odd stock holding
subsidiaries and 122 CITS board member agencies nationwide.
Miss Huang Yuchun
Operator, Australia and New Zealand Department
Xin Jingjie (New Horizon) of Shenzhen CITS has been cultivating the market intensively for 55 years in
Shenzhen area and a leader in the development of the tourism market there. By following the development of
Shenzhen CITS, they are proud of each innovative step Xin Jingjie has taken.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Travel types:
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Airlines, Attractions, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
May, December
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1954
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1954
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 77 of 315
China Jiahua Culture International Travel Service Co., Ltd - Qingdao Branch
China Merchants International Travel (Shenzhen) Co Ltd
Website: www.ctsho.com
Website: www.i-trip.cc
Ms Yuan Sun
Manager - Overseas Department
Shandong Jiahua Culture International Travel Service Ltd .,Co Qingdao branch covers outbound tourism,
domestic tourism, Hong Kong, Macau and Taiwan travel, entry reception, business trips, conferences and
exhibitions, cultural exchanges, tourism transport, air ticketing, charter flights, train travel and winter and
summer camps. The company especially attach importance to the tourism promotion and marketing of
Australia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Mrs Xiao Yu Peng
Director
A professional, multi-functional and comprehensive travel service company with a registered capital of RMB
20 million and now is subordinate to China Travel Service (Holdings) Hong Kong Limited. It's a registered
international travel company that has the privilege to provide outbound tours for Chinese citizens. It also
provides services in air and train ticketing, hotel bookings and meeting arrangements.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
51 - 75%
Australian brochure:
Yes
Month of publication:
February, March, July, August, September,
October, November, December
Year established:
1981
Number of passengers to Australia per year:
501 - 1,000
Years marketing Australia:
10 years or more
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of business in Australia:
51 - 75%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2009
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 78 of 315
China Post & Telecom Tours
Website: www.cptt.com.cn
China Southern Airlines Company Limited
Ms Shuo Yang
Assistant General Manager and General Manager
of Outbound Department
Website: www.csair.com
Mr Rui Xin Zheng
TBC
With a registered capital of approximately 80 million US dollars, China Post & Telecom Tours (CPTT) is a multifunctional travel company fully invested by CITIC Guoaan Company Holdings. CPTT's business scope ranges
from inbound tours to outbound tours and domestic tours for Chinese citizens.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Ms Li Zhou
TBC
China Southern Airlines operates the largest fleet, most developed route network and largest passenger
capacity of any airline in The People's Republic of China. China Southern Airlines applies itself to building up
the Canton Route, making Guangzhou its international air hub.
Main operation type:
Transport
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
December
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1995
Years marketing Australia:
More than 5 but less than 10 years
11 - 25%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of business in Australia:
Distribution channel:
Inbound Tour Operators
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 79 of 315
China Travel International (Guangdong) Ltd.
China Travel Service Fujian
Website: www.gd.hkcts.com
Website: www.ctsfj.com
Ms Christy Chen
Vice Manager, Outbound Tours Department
China Travel International (Guangdong) Ltd was formally incorporated into China Travel Service group. The two
group merger reorganisation, further extended the group in the tourism industry chain, improved their tourism
network layout, enhanced the comprehensive tourism service functions and improve overall profitability.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Ms Chen Gao
Manager, Australia and New Zealand Department
Fujian China Travel Service is one of China's first travel agencies for the supervision of the SASAC in Fujian
Province; a large tourism enterprises. With sixty years of development, it has a comprehensive international
travel agency with inbound, outbound and domestic tourism with a focus on business exhibitions, ticketing
agents, visa and other diversified services.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1949
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Australian brochure:
Yes
Month of publication:
January, February, April, July, August, December
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2009
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
page 80 of 315
China Travel Service Head Office (Beijing) Co.Ltd
China Travel Service Head Office (Shanghai) Co., Ltd
Website: www.ctsho.com
Website: www.ctsho.com
Ms Xiu Hong Zhang
Vice Manager of Outbound Tourism
Ms Rong Xu
Manager - Oceania Department
A travel agency with a large international network, one of the best service systems possessing over 100
branches around the world, including CTSHO Beijing. The company plays a leading position in brand and
market influence at home and has ranked first in 'China's Top 100 International Travel Agencies' for successive
years.
CTS Head Office is one of the first travel agencies of the People's Republic of China. With over 100 branches
in key cities and a proven track record of over 60 years, CTS Head Office is a reliable DMC for MICE projects.
Their team of experienced and passionate professionals manage events with creativity and sophistication, from
concept to completion.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
April, September
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
2,001 - 5,000
76 - 90%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1949
Years marketing Australia:
10 years or more
Year established:
1928
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
page 81 of 315
China Travel Service Head Office Qingdao Co., Ltd.
China Travel Service Xiamen
Website: www.ctsqd.net
Website: www.ctsxm.com
Ms Ling Ling Dong
Operation Supervisor
Ms Ning Wang
General Manager, Outbound Centre
Among the first of large-scale enterprises of the State Council it has developed as one of China's top 100 travel
companies. It is known as China's top 10 tourism well-known brands and China's most influential brand. The
trademark of CTS China Travel Service won the name of China's Famous Trademark.
China Travel Service of Xiamen was one of the first special agencies established after the foundation of New
China. They provide overseas services to Chinese, Hong Kong and Macau citizens and international travellers.
The company is the place of origin of China Travel Service Holdings.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, June, July, August, November,
December
Month of publication:
May, September
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$500 – A$1,000 per person
91 - 100%
Percentage of passengers that purchase
ground product:
11 - 25%
Percentage of passengers that purchase
ground product:
Year established:
1949
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
91 - 100%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
page 82 of 315
China Women Travel Service
Website: www.cwts.com.cn
China Youth Travel Service Jiangsu Corporation.,Ltd
Mr Jack Li
Sales Director
China Women Travel Service is an international travel agency approved by the national register of Trade and
Industry Bureau and the State Tourism Bureau. Headquartered in Beijing with offices in Shanghai, Guangdong,
Dalian and other places within the holding company and branches in major national tourist cities.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Tours
Australian brochure:
Yes
Month of publication:
March, September
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1987
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Wholesale/Tour Operator
Website: www.aoyou.com
Ms Min Ni
Vice General Manager - Outbound Branch
Approved by the State Travel Bureau, a branch of CYTS Group, the first limited corporation of the Communist
Youth's League and one of the most influential travel services in Jiangsu province . Owing to well-trained and
experienced multi-lingual guides as well as advanced office equipment and communication facilities, it is known
as one of the 100 national strongest international travel services.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, July, August, November,
December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 83 of 315
Chongqing China Travel Service (Group) Liangjiang Store
Chongqing Golden Holiday International Travel Service Co.,Ltd
Website: www.iaussie.com.cn
Website: www.cqghit.com
Mr Gang Li
Manager
A top 10 outbound travel agency, Australia has been one of their major destinations for more than ten years.
They are currently working on project developing online travel services for Australia and using internet
technology to bring marvellous Australia to Chinese visitors. Small groups, family groups, tailor-made
customers and FIT travellers are their target clients.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1982
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Ms Xiaoxi Yang
Australia and New Zealand Department Director
Chongqing Golden Holiday Travel Ltd. is all about amazing travel at the cheapest available price. In order to
operate diverse travel services they have departments in inbound, outbound, domestic, conferences, online
bookings and ticketing. In the last 3 years they have kept a steady growth of 30% on profit in each of year.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2006
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 84 of 315
Chongqing Grand China Express International Travel Service Co., Ltd.
Chongqing Yangtze Impression International Travel Service
Website: www.51you.com
Website: www.cjitc.com
Ms Lu Liu
Operations Director
Ms Xia Peng
Australian Manager
They mainly engage in the solicitation of inbound tourism and hospitality, Hong Kong and Macau travel,
outbound travel, domestic travel of Chinese citizens, airline bookings both domestic and around the world, hotel
bookings, conferences and business travel.
One of the top 5 international travel agencies in Chongqing. They mainly engage in international and domestic
tourism, reception and Chinese citizens outbound tourism, business, conference and tourism consulting
services.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, FIT (Free and
Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
51 - 75%
Seller Op types:
Accommodation, Airlines, Tours
Australian brochure:
Yes
Month of publication:
November
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1993
Years marketing Australia:
Between 1 and 2 years
Year established:
2008
Percentage of business in Australia:
26 - 50%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
page 85 of 315
CITS (Beijing) Travel Service Co., Ltd Shanghai Branch
CITS (Beijing) Travel Service Co.Ltd
Website: www.cits.cn
Website: www.cits.com.cn
Ms Ying Qiao
Operation Staff
Mrs Bei Qu
Australia and New Zealand Department Director
CITS (Beijing) Travel Service Co., Ltd Shanghai Branch is wholly owned and run by CITS, one of the top
companies in "China Top 500 Enterprises".
CITS (Beijing) mainly engage in the wholesale business. They focus on innovation in product, service, regional
cooperation and business model strategy, implementation and efficiency goals.
They firmly believe that under the continued trust and support of the Australian industry, CITS global companies
will not just be a name, it will become a brand in the tourism industry.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority
Australian brochure:
Yes
Month of publication:
January, February, June, July, November,
December
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2010
More than 5 but less than 10 years
Year established:
2012
Years marketing Australia:
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
76 - 90%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct, Inbound Tour Operators
page 86 of 315
CITS Group Shanghai Co., Ltd.
Website: www.citssh.com
CTS Holiday International Travel Co., Ltd. Nanhai FoShan
Mr Ping Chen
Marketing Manager
Website: www.nhcts.net
Ms Jian Yu He
Deputy General Manager
China International Travel Service Limited (CITS) has grown from a foreign affairs reception unit at its early
stage under the State Council, into a large state owned key enterprises group integrating all inclusive services
in the travel industry. It has sustained a high reputation in the international tourism market by continually
offering quality service and developing new products.
A well established company with many years of experience, it reformed into a limited company in 1998. It
has developed over the years through the continuous endeavours of the CTS people and has become an
integrated travel business enterprise, whose main business includes domestic travel, Hong Kong and Macau
travel international travel and hotel bookings.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Indigenous, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1958
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
Seller Op types:
Australian brochure:
No
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1954
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 87 of 315
Dongguan China Travel Service Co Ltd
Website: www.dgcts.com
Dongguan International Travel Service Co., Ltd
Cathy Qian
Director, Outbound Tour Centre
Website: www.dits.com
Mr Guo Gang Hu
Director and Deputy General Manager
Dongguan China Travel Service Co., Ltd is one of the most influential and earliest travel service companies.
After fifty years of development, its business scope is getting larger, covering outbound travel, Hong Kong
and Macau travel, inbound travel, sale of air tickets, visa handling, hotel reservations, vehicle and ship ticket
booking, travel coach chartering and more.
Established with less than 10 employees it now has a team of more than 200 professionals. They have grown
to cover hundreds of travel routes all over the world. Services include package tours, individual visitors, air
ticketing services, hotel reservations, visa processing, hotel and transport travel packages, plus conference
organising related services.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Month of publication:
March, November
Australian brochure:
Yes
Number of passengers to Australia per year:
501 - 1,000
Month of publication:
Average Spend Per Pax:
Between A$500 – A$1,000 per person
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
1965
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of business in Australia:
0 - 10%
Year established:
1984
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 88 of 315
Dongguan Youth International Travel Service Co., Ltd.
East Shanghai International Travel Service Co., Ltd.
Website: www.anyt.cn
Website: www.ukubang.com
Ms Jian Mei Qin
Operator, Australia and New Zealand Department,
Outbound Tourism Centre
Dongguan Youth International Travel Service Co., Ltd. is a company full of innovation. In the new century, as
a modernised enterprise, the company is making every effort to enlarge their scale, improve the employees'
quality and search for different ways to do things.
Ms Lucy Chen
Senior Marketing Manager
An online travel agent targeting Chinese outbound FIT tourists, providing them with fragmented travel products
such as local tours, car rental, attractions, entertainment, etc, as well as the introduction of qualified travel
vendors and its discount vouchers covering food and beverage or shopping.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Attractions, Inbound Tour Operators, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
0 - 250
Percentage of passengers that purchase
ground product:
51 - 75%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1994
Percentage of passengers that purchase
ground product:
11 - 25%
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Year established:
1997
Distribution channel:
Years marketing Australia:
More than 5 but less than 10 years
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 89 of 315
Flying Holiday
Website: www.ceits.org
Fujian Comfort International Travel service Co. Ltd
Mrs Alice Zhang
Operator Manager
Environment International Travel Agency Co. Ltd was founded in Beijing and is a "AAAAA travel agency. They
have been dealing with Australian tourism for more than 10 years and known as a "Chinese top 10 biggest
outbound wholesaler".
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Website: www.87111111.com
Ms Ling Tang
Manager, Australia and New Zealand Department
The business mainly focus on outbound travel, inbound travel, domestic travel, international and domestic air
ticketing and MICE. They have 10 wholly-owned or controlled travel agencies, 15 branches and more than 200
outlets with a wide branch network covering the whole province. The company creates an annual revenue of
nearly RMB 0.2 billion in outbound tourism.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
5,001 - 10,000
Month of publication:
January, February, April, September, December
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Year established:
2011
76 - 90%
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
11 - 25%
Year established:
2001
Distribution channel:
Direct, Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
page 90 of 315
Guangdong China Travel Service Co., Ltd.
Website: www.gdcts.com
Guangdong Jiangmen Dafang International Travel Service Co Ltd
Ms Pink Tan
Director
Guangdong China Travel Service is subordinate to Guangdong China Travel Service and has developed into a
large state-owned travelling corporation. It integrates travel service management, transportation, and hotels.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Website: www.dafangtour.com
Ms Suifen Ou
General Manager of Outbound Tour Department
A fully reinforced travel agency with a large scale around the Five Towns area. It is among the first batch of
travel agencies that was approved by the National Tourism Administration to organise outbound tours for
Chinese citizens.
It is a new modern tourism enterprise that is developed towards diversification, professionalism and knowledge.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Travel types:
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive
Australian brochure:
Yes
Seller Op types:
Month of publication:
January, February, March, July, August,
September, October, November, December
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
5,001 - 10,000
Month of publication:
March, April, May, September, October, November
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
251 - 500
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Year established:
1956
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
10 years or more
Year established:
1993
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Direct
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 91 of 315
Guangdong Nanhu International Travel Service Co Ltd
Guangdong SZL International Travel Service Ltd
Website: www.nanhutravel.com
Website: www.szltour.com
Spark Chen
Vice President
Nanhu is one of the biggest and well-known retail and wholesale travel enterprises with 135 stores. Nanhu is
one of the biggest charter flight operators in South China and one of the first agents in China who operated
a three-year schedule charter to Vancouver since 2012. Their short-term charters include destinations like
Australia, Korean, Japan, Thailand and Philippines.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
April, May, September, October, November
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1995
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Ms Shaoming Liang
General Manager
The Guangdong SZL International Travel Service Ltd (SZL) is one of the earliest founded international travel
agencies in Shunde. They are one of the Top 100 Travel Agency in China. After years of development they are
still one of the biggest travel companies in Shunde and play a very important role in the area..
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1985
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
page 92 of 315
Guangdong Yue Qiao International Travel Service Co Ltd (Swallow Holidays)
Website: www.lbair.com
Ms Cathy Chen
Vice General Manager
One of the main wholesale dealers in Guangzhou, their most outstanding achievement is that we have
successfully arranged chartered flights to Australia during Chinese New Year since 2002.
The groups they send to Australia include official commissions, business travel, incentive groups, student
summer camps, individual tours, group tours and so on. There are more than 40 Aussie Specialists in their
company.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Experiences catered for:
Seller Op types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
GuangZhou Lettours International Travel Service Co. Ltd. ShenZhen Branch
Website: www.bequ.com
Mr Nannan Hou
Manager
Bequ.com as a branch of GuangZhou Lettours International Travel Service co.ltd, created by Shenzhen
Congyou Internet Company Ltd, is a travel app about destinations driven by online communities. It is
committed to providing users a platform for social-travel-travel circles, practical travel guides, information about
destinations, international air ticket booking services and more.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, May, August, September,
October, November, December
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Year established:
2014
Percentage of passengers that purchase
ground product:
11 - 25%
Years marketing Australia:
Between 1 and 2 years
Year established:
1989
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
page 93 of 315
GZL International Travel Service Ltd
Website: www.gzl.com.cn
Haiwan.com
Ms Yan Lu
Product Design Supervisor
Established on 5th December 1980, GZL International Travel Service Ltd. has grown into one of the largest
comprehensive travel agencies in South China.
Website: www.haiwan.com
Haiwan.com is an online booking platform for tours, tickets, attractions and destination services targeting the
outbound Chinese FIT travelers. We aim to make it easy, straight-forward and affordable for independent
travelers to go Australia, without comprising on quality, safety or authenticity of their Australian experience.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Youth/Backpacker/Working Holiday Maker,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2013
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Experiences catered for:
Seller Op types:
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 94 of 315
Hangzhou China OTC Travel Int'l Ltd
Website: www.otchz.com
Hangzhou China Travel Service Co. Ltd
Ms Qi Tang
Manager - Australia and New Zealand Outbound
Tours
A 5-star rated award winning key tour operator mainly dealing with the outbound travel business.
Their qualified staff send up to 80,000 tourists each year to worldwide destinations. Keeping a good relationship
with major consulates in Shanghai and airlines they have a good reputation in the industry and are one of the
most popular outgoing travel companies in the province.
Website: www.hzcts.com
Miss Jia Wang
Vice-Manager
Hangzhou China Travel Service Co., Ltd has more than 160 employees and is a Corporate Representative of
the Legal Person, Zhu Guangming.
Their business scope covers domestic travel, inbound travel, outbound travel, MICE and much more.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Art and Culture, Food and Wine, Outback, Nature
and Wildlife
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
1,001 - 2,000
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
1988
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
Years marketing Australia:
10 years or more
Year established:
1993
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Experiences catered for:
page 95 of 315
Hubei Wanda New Airline International Travel Services
Hunan Enjoygoing International Travel Service Co., Ltd
Website: www.wdxhx.com
Website: www.qhlly.com
Ms Su Huang
Manager
Ms Fion Zhang
Perth Office Deputy General Manager
Hubei Wanda New Airline International Travel Services is a travel agency that belongs to Wanda group with
more than ten years of experience in inbound and overseas tourism. This year they will charter flights to
Australia.
Hunan Qin He Li International Travel Company (Enjoy Going China) is one of the largest outbound travel
companies outside Beijing, Shanghai and Guangzhou. With more than 200 retail outlets in Hunan as well as
branch offices in Beijing, Shenzhen and Guangzhou and Perth.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Australian brochure:
No
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Number of passengers to Australia per year:
10,001 - 20,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Month of publication:
Percentage of passengers that purchase
ground product:
51 - 75%
April, May, June, July, August, September,
October, November, December
Number of passengers to Australia per year:
2,001 - 5,000
Year established:
1999
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
Under 1 year
76 - 90%
Percentage of business in Australia:
26 - 50%
Percentage of passengers that purchase
ground product:
Year established:
1985
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
page 96 of 315
Jiangsu China Travel Service
Website: www.jscts.com.cn/web/english/
Jiangsu Sainty Overseas Tourist Co., Ltd.
Ms Shuo Feng
Business Manager
Website: www.6666hw.com
Ms Zhu Mao Jia
General Manager Assistant
Jiangsu China Travel Service Co. Ltd for many years has been one of the top international travel agencies in
China. While chiefly engaging in organising tours of foreigners in China and overseas tours, they also charter
tourist planes home and abroad.
The company has about 500 employees, with annual revenues of 900 million yuan, and more than 10 subsubsidiaries. With available business qualification and franchise from the National Tourism Administration, the
company is among the list of top 100 travel agencies in China.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Tours
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1998
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Wholesale/Tour Operator
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1952
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
page 97 of 315
Leader International Service (GZ) Co., Ltd
Website: www.leader-travel.com
Liaoning China Youth Travel Service
Ms Aileen Zhang
Manager, Operations Department
Website: www.lncyts.com
Mrs Di Yang
Vice General Manager
Authorized by the National Tourism Administration, the company is a comprehensive international travel agent
focusing on professional business tourism services for government organizations and large-scale corporation.
They are experienced in organising overseas tours for Chinese residents, possess professional operating
skills, vast experience, and a global business tourism service network, which provide all customers with better
planning of services.
Chinese Youth Travel Service Limited company is under the Liaoning Provincial Communist Youth League
and approved by the National Tourism Administration, the Ministry of Public Security for inbound, outbound
and franchise domestic tourism business tours. They are members of the Chinese Tourism Association,
Chinese Travel Agency Association, Liaoning Province Tourism Association and one of Liaoning Province's ten
strongest international travel agencies.
Main operation type:
Incentive Buyer
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention
Travel types:
Escorted Group Tours
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Nature and Wildlife
Seller Op types:
Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
251 - 500
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1985
Percentage of passengers that purchase
ground product:
11 - 25%
Years marketing Australia:
10 years or more
Year established:
2003
Percentage of business in Australia:
26 - 50%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 98 of 315
Liaoning Comfort International Travel Co., Ltd.
Mangocity.com
Website: www.lncct.com
Website: www.mangocity.com
Ms Yang Bai
Manager, Australia and New Zealand Department
Yan Zhang
Assistant General Manager of Vacation Business
Liaoning Comfort International Travel Service Co., Ltd is a member of China Comfort Travel Group and a largescale international travel agency licensed by the China National Tourism Administration to manage outbound
tours for Chinese citizens. The agency has been awarded a Top 100 International Travel Agency in China for 3
years during 2007-2014.
Mangocity.com is one of the largest online travel agencies in China.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Luxury
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Experiences catered for:
Australian brochure:
Yes
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Month of publication:
December
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Month of publication:
October, November, December
Percentage of passengers that purchase
ground product:
51 - 75%
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
2004
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2005
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
In 2015, they are dedicating more attention to Australia travel resources as Australia has become one of the
most important marketing strategies for the business.
page 99 of 315
Nanjing Zhongbei Friendship Int'l Travel Service Co.,Ltd
Phoenix Travel Worldwide Co Ltd
Website: www.youhaotravel.com
Website: www.51tour.com
Mr Nan ZHENG
Vice General Manager of Outbound Centre
Mr HuiYong Liu
Australia and New Zealand Department Manager
Nanjing Zhongbei Friendship International Travel Service Co., Ltd is a travel agency franchised by the China
National Tourism Administration. Their travel experts and operation departments in the outbound centre are
specialised in South East Asia, Hong Kong, Macau, Taiwan, Japan, Korea, Europe, America, Australia, New
Zealand, Africa, cruises and independent travel. They organise over 60,000 outbound tourists every year.
Phoenix Travel Worldwide Co., Ltd. (PTW) is a international travel service authorised by the National Tourism
Administration and Beijing Industry and Commerce Administration. They offer outbound, inbound and domestic
tourism services.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Art and Culture, Food and Wine, Nature and
Wildlife
Seller Op types:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Accommodation, Airlines, Inbound Tour Operators,
Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
March, April, June, September, October
Month of publication:
March
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1993
Year established:
1997
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 100 of 315
Poloair Travel Service Co., Ltd
Website: www.poloairhk.com
Qingdao Caesar Royal International Travel Service
Ms Linda Yang
General Manager
Website: www.hhqilu.com
Mr Michael Wang
Managing Diretor
Poloair Travel Ltd. was founded with an enterprising spirit and the business has become more prosperous.
They have gained popularity and reliability from overseas and domestic customers.
Qingdao Caesar Royal International Travel Service is the new mode travel service, O2O, B2C, internet travel
service. They have 20 years experience in the travel industry and offer high quality products to the FIT.
They are a member of IATA, Hong Kong Association of Travel Agents and Travel Industry Council of Hong
Kong.
Main operation type:
Wholesale/Retail
Product profile:
Budget, Luxury
Travel types:
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Attractions, Inbound Tour Operators
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators
Australian brochure:
Yes
Month of publication:
November
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
26 - 50%
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
Year established:
2011
Year established:
1985
Years marketing Australia:
Under 1 year
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators
page 101 of 315
Qingdao Huaqing International Travel Service Co., Ltd.
Shandong Tourism Co., Ltd. Qingdao Branch
Website: www.qhits.com.cn
Website: www.sdotcqd.cn
Mr Chen Yang
Manager, Australia and New Zealand Department
Qingdao Huaqing International Travel Service Co., Ltd was approved to be an A-level travel agency of China by
the National Tourism Administration. It is an international travel agency qualified for outbound tourism.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Airlines, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
September, October, November
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1994
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Ms Xiao Qing Zong
General Manager of Business and MICE Tour
Centre
Shandong Tourism Co., Ltd. is one of the first international travel agencies issued in Shandong Province
and has been a top ranking of International Travel Agency in China. It won a special incentive rewarded by
the National Ministry of Personal and National Tourism Administration. It has been named Provincial Youth
Civilization and Tourist Advanced Unit for many years.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
March, April, July, August, October, December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1992
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
page 102 of 315
Shanghai Airlines Tours International (Group) Co.,Ltd
Shanghai China Int'l Travel Service
Website: www.satrip.com
Website: www.jjtravel.com
Miss Tingting Gao
Operations Director
Shanghai Airlines Tours is a tour organiser and operator based in Shanghai.
They have been operating inbound travel services for travellers from all over the world and has established
good business relationships with numerous major overseas and domestic travel agencies and suppliers.
SAL Tours has been among the national Top 100 International Travel Services since 1993.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Ms Bei Yun Qiu
Operation Staff, Outbound Travel Centre
Shanghai CITS International Travel Agency co., Ltd., is now affiliated to the Jinjiang International (group). The
company has been a "National Top Travel Agency" and one of Shanghai's first "5 a-class travel agency" and a
number of other honorary titles.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions
Australian brochure:
Yes
Month of publication:
January, February, March, April, October,
November, December
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
2,001 - 5,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2005
Number of passengers to Australia per year:
5,001 - 10,000
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 103 of 315
Shanghai China Travel Int'l Ltd.
Website: www.ctish.cn
Shanghai China Women Int'l Travel Service Co., Ltd.
Mr Wei Wang
Deputy General Manager
Website: www.shwts.com
Mr Leo Zhang
Sales Manager
Licensed to run inbound, outbound, domestic and business travel they are proud of their famous brand and
adhere to the principle of "Clients First, Credit Highest, Reputation Foremost and Quality Guaranteed". Services
include leisure travel planning, meeting, conference and incentive travel, hotel bookings, ticket bookings, car
rental, airport meet and greet and transfers.
Shanghai China Women International Travel Service Co. Ltd., is one of the earliest international travel agencies
in Shanghai. They have a professional operation team in order to customers with advice and a professional
service by dozens of their Australia experts. Their professional visa officers give maximum support to the
business.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
5,001 - 10,000
Month of publication:
May, June, August
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
1,001 - 2,000
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1987
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
10 years or more
Year established:
1956
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
page 104 of 315
Shanghai Ctrip International Travel Service Co., Ltd.
Shanghai Ctrip International Travel Service Co., Ltd.
Website: www.ctrip.com
Website: www.ctrip.com
Ms Luna Zhou
Business Manager, Ground Service & Activities
Business Unit
Ms Jie Xu
Product Manager
Ctrip Vacation has 4 regional centres in Shanghai, Beijing, Guangzhou and Chengdu. They also have over
10 branch offices in Hong Kong, Qingdao, Nanjing and other major cities. They offer thousands of vacation
packages departing from over 60 cities to over 300 popular domestic and international destinations.
Ctrip.com International Ltd. (CTRP) is headquartered in Shanghai and currently employs more than 30,000
people. Ctrip was listed on NASDAQ in 2003. As one of China's leading travel service enterprises, Ctrip
provides over 141 million registered members with comprehensive services, including mobile applications, hotel
reservations, flight ticketing, package tours and corporate travel management.
Main operation type:
Online Travel Agent
Main operation type:
Online Travel Agent
Product profile:
Mid-range
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Nature and Wildlife
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Australian brochure:
No
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
5,001 - 10,000
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1999
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1999
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
51 - 75%
page 105 of 315
Shanghai Donghu International Travel Service
Shanghai Eastern Air International Travel Service Co.,Ltd.
Website: www.dhits.cn
Website: www.mutrip.com
Ms Rongshu Shu
Operation Manager
Yong Zhu
Director of Oceania Department
Shanghai Donghu International Travel Service is a member of the China Tourism Association and IATA. It's
a national 4A level outbound travel agency and a national agency authorised by the State Tourism Bureau to
deal with outbound travel. The cover destinations including Australia, Europe, America, South East Asia and
Oceania.
Shanghai Eastern Air International Travel Corp., or Eastern Travel for short, is a wholly-owned subsidiary of
China Eastern Air Holding Company, a large-scale central enterprise. After the restructuring of China Eastern
Airlines and Shanghai Airlines, Eastern Travel became a wholly-owned subsidiary of Shanghai Airlines Tours
International (Group).
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Self Drive, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2002
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, November, December
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1987
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
91 - 100%
Distribution channel:
Inbound Tour Operators
page 106 of 315
Shanghai Jinjiang Tours Co. Ltd
Website: www.jinjiang.com
Shanghai Railway International Travel (Group) Co.,Ltd
Miss Yan Ni
Operations Manager
A leading specialist tour operator with over 20 years experience in inbound travel, outbound travel, domestic
travel, MICE and other related travel services.Their team of qualified and licensed translators, interpreters, tour
guides and escorts deliver multi-lingual quality services to individuals, leisure groups and MICE organisers. It
has been a member of China's Top 100 International Travel Services for multiple years.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Website: www.youshifu.com
Mr Ru Chen Liu
Vice General Manager
The company specialise in FIT, incentive tours, personalised tours for more than 15 years. The annual number
of travellers is approximately 5,000. Conrad Travel is their invested local inbound tour operator in Australia and
they wish to cooperate with local suppliers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
April
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1986
Year established:
1995
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
26 - 50%
Inbound Tour Operators
Distribution channel:
Inbound Tour Operators
Distribution channel:
page 107 of 315
Shanghai Sino Euro lnternational Travel Service
Shanghai Spring International Travel Service (Group) Co.,Ltd
Website: www.golden-wattle.com
Website: www.springtour.com
Ms Hongli Cui
Manager of Retail Shop
Mrs Zhang Chanqing
Assistant Manager
In 2005, Sino-Euro obtained the tourism qualification certificate approved by the China National Tourism
Administration and became an independent legal entity with the right to handle international travel services in
China.
Shanghai Spring International Travel Service (Group) Co., Ltd is the parent company of Spring Airline. It
employs over 8,000 staff and has more than 50 high-street travel agents. They specialise in Australia travel
arrangements and have made remarkable achievements in product development and direct customer sales.
They have offices in Beijing, Shanghai and Tianjin in order to serve a growing number of companies and assure
clients of consistently exceptional service.
Main operation type:
Incentive Buyer
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Food and Wine, Indigenous, Sport, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Seller Op types:
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 108 of 315
Shanghai Wan Guo International Travel Service Co., Ltd
Ms Sijia Wu
Operations Manager
The company specialises in wholesale outbound travel and strive for product diversification and the advantage
of purchasing cost. With the vigorous development of the outbound tourism market in recent years they have
also developed into charter flights and cruise ships.
Main operation type:
Wholesale/Retail
Product profile:
Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
August, October, December
Shenyang Overseas Int'l Travel Service Co., Ltd.
Website: www.syoits.com
Ze Zhang
Deputy General Manager
Shenyang Overseas International Travel Service Co., Ltd. is an international travel agency for outbound tourism
of Chinese citizens, domestic tourism and group tour services of China and Taiwan as authorised by the
National Tourism Administration of the People's Republic of China. It is the successor of Shenyang Overseas
Tourism Corporation and a direct subordinate to Shenyang Municipal Tourism Bureau.
Main operation type:
Wholesale/Retail
Product profile:
Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
Year established:
1985
Year established:
1998
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Distribution channel:
Wholesale/Tour Operator
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 109 of 315
Shenyang Youth International Travel Service Co., Ltd.
Shenzhen CEPT Int'l Travel Service Ltd
Website: www.cntour365.com
Website: www.triporange.com
Mrs XueSong Li
Manager of FIT
Mr Martin Xu
Manager of Ocenia Department
Shenyang Youth International Travel Service has grown rapidly and now a powerful and famous travel agency
dealing with domestic and international travel, local reception, independent travel, summer camps, hotel
bookings, air ticket bookings, visa services and more. With the concept of 'customer first, reputation uppermost',
the company aims to provide the best service for travellers everywhere.
CEPT is a wholesale brand especially for the Australia and New Zealand market. CEPT is keen to cooperate
with all tourism bureaus and destination promotion organisations. CEPT strives to provide all types of
categories of tourism product from different regions and destinations to Chinese travel agents and Chinese
consumers, so that Chinese consumers can experience the diversity of travelling.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, July, August
Month of publication:
March
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1992
Year established:
1995
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Distribution channel:
Direct, Inbound Tour Operators
page 110 of 315
Shenzhen Comfort Travel Service Co. Ltd
Website: www.cctsz.com
Shenzhen Port China Travel Service Co. Ltd.
Ms Jenny Jiang
Manager - Australia and New Zealand Department
Website: www.sztravel.com.cn
Ms Yolanda Liao
Supervisor, Australia and New Zealand
Shenzhen Comfort Travel Service Co. Ltd. (CCTSZ) is a direct share holding subsidiary company of China
Comfort Travel Service Co. Ltd. especially authorised by the China National Tourism Administration as an
international travel agencies in China to arrange outbound travel for Chinese citizens.
Shenzhen Port China Travel Service co., LTD., is one of the first travel agencies in Shenzhen.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Seller Op types:
Attractions, Inbound Tour Operators
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, July, August, October,
November, December
Month of publication:
March, June, September, December
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
Year established:
1950
Year established:
1986
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
page 111 of 315
Shenzhen Shenhua International Travel Service Co.,Ltd.
Shenzhen Tourism International Co. Ltd
Website: www.58risingsun.com
Website: www.sztic.com.cn
Mr Tony Tao
Vice Manager Of Outbound Department
Shenzhen Shenhua International Travel Service co., ltd. is a national first class travel agency approved by
the National Tourism Administration. In the last three years, the average annual business income exceeds
90,000,000 yuan, and the annual number of passengers is 120,000. The company's outbound and inbound
business is mainly to destinations such as Australia, New Zealand and the Maldives.
Ms Bao Qiu Liu
Deputy General Manager
Shenzhen Tourism International Co., Ltd. is one of the oldest outbound tour travel agencies in Shenzhen and
has more than 20 branch offices covering the whole city. It is a leading agency in the local market bringing
people to travel to Australia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
March, April, May, June
Month of publication:
February, September
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1983
Year established:
1989
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Percentage of business in Australia:
76 - 90%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
page 112 of 315
Sichuan Business International Travel Service Co., Ltd
Sichuan CYTS - Shuncheng Branch
Website: lvyoulong.gotoip2.com
Website: www.scds88.com
Ms Guoxiu Peng
Outbound Manager
Sichuan Business International Travel Service Co., Ltd. is a large tourism wholesaler. Services the offer include
ticketing and meetings. They have friendly strategic and cooperative partnerships with major airlines including
Sichuan Airline, Air China, China Southern, China Eastern, Dragonair, Silkair and Singapore Airlines. These
partnerships ensures they have plenty of capacity during peak season.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Experiences catered for:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Ms Alice Wang
Vice General Manager
Sichuan China Youth Travel Service Shuncheng Branch have been packaging and selling Australian tourism
products for more than 10 years and was one of the first Australian ADS agents in Western China.
Sichuan China Youth Travel Service Shuncheng Branch rank highly in terms of passengers numbers on
Australian routes for a number of airlines out of Western China.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
5,001 - 10,000
Month of publication:
March
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
76 - 90%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
11 - 25%
Year established:
2005
Percentage of passengers that purchase
ground product:
Years marketing Australia:
More than 2 but less than 5 years
Year established:
2001
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
76 - 90%
Distribution channel:
Inbound Tour Operators
page 113 of 315
Step the World International Travel Service Co., Ltd
Suzhou Peace International Travel Service Shanghai Branch
Website: www.travelau.cn
Website: www.szhpgl.com
Ms Na Lu
Director Assistant of Australia and New Zealand
Department
The company has 58 professional Oceania travel service operation staff and cover over 27 provinces. They
supplied Australia travel services to over 11,023 guests in 2011 and awarded 'Top 3Tour Supplier of Australia
products' by a China Travel Agent magazine.
70% of their products focus on the main travel market and 30% to special and individual travel services to
consumers.
Mr Yucheng Zhu
Manager - Australia and New Zealand Department
This travel agency has a number of high-quality management and staff and an Australia/New Zealand ministry
department in Japan and South East Asia. They have good relations with national tourism related departments
and provide a reliable guarantee for the tourists.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
26 - 50%
Australian brochure:
Yes
Month of publication:
January, February, March, November, December
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Year established:
2012
Percentage of passengers that purchase
ground product:
11 - 25%
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
76 - 90%
Year established:
2005
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
page 114 of 315
V-Tour Travel Service Zhejiang Co., Ltd.
Website: zjsjgjlxs.tmall.com
Xinjie Holiday
Ms Catherine Shi
High-end Business Supervisor
V-TOUR Travel Service Zhejiang Co., Ltd was qualified for outbound travel services with the support of the
National Tourism Administration of The Peoples Republic of China in early 2009. Mr. Alex Li, the founder, is
experienced in the tourism industry and the passionate team offer professional travel services in Australia for
Chinese travellers.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
10,001 - 20,000
Website: www.xjjq.net
Mrs YuanYuan Yu
Operations Department Manager
Beijing Xinjie International Travel Service Co., Ltd is committed to developing the business of sending Chinese
citizens to Oceania and America. Their scope of business includes group travel, business visits and training,
student tours, summer and winter camps.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
2008
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
More than 5 but less than 10 years
91 - 100%
Percentage of business in Australia:
76 - 90%
Percentage of passengers that purchase
ground product:
Distribution channel:
Direct, Inbound Tour Operators
Year established:
2004
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Wholesale/Tour Operator
page 115 of 315
ZheJiang China International Travel Service
Zhejiang China Travel Service Group Co Ltd
Website: www.zjcits.com
Website: www.ctszj.com.cn
Ms Qi Wei
Deputy Manager, Australia and New Zealand
Ms Ling Min Meng
Manager - Oceania Department
ZheJiang China International Travel Service is one of the earliest state-owned international travel agency
engaged in inbound tourism, outbound tourism and domestic tourism. It belongs to the ZheJiang Tourism Group
and Zhejiang China Travel Service Group Co., Ltd.. They own almost 100 stores and franchises in Zhejiang
province and have more than 200 full-time employees.
The company relies on its sales network in Zhejiang province and is dedicated to developing the market of
group tourism and FIT's. As a result they have seen the Australia and New Zealand market grow each year and
are confident it will continue to increase. Their 2013 turnover was around 1.75 billion and are among the top 20
Chinese travel agencies.
Main operation type:
Australian National Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, August,
September, October, November, December
Month of publication:
Number of passengers to Australia per year:
2,001 - 5,000
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
51 - 75%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
1954
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
Years marketing Australia:
More than 5 but less than 10 years
Year established:
1956
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 116 of 315
Zhejiang CYTS International Travel Co., Ltd.
Zhejiang Everbright Int'l Travel Co., Ltd.
Website: www.zjcyts.com
Website: www.zjgdgl.com
Ms Chen Chai
Oceania Department Manager
The company is the Zhejiang branch of China CYTS Holdings Co., Ltd. CYTS Zhejiang specialises in inbound,
outbound and domestic travel, bus services, ticketing, air cargo and conference services. Their Australia and
New Zealand department is their most important market in their outbound centre and they host 2,000 travellers
every year.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Ms Qian Xu
Assistant General Manager
Zhejiang Everbright Travel Group Co. Ltd was transformed from state-owned China Everbright Group into a
limited company in the 2000's. The Group is one of the travel agencies in Zhejiang Province with the most
comprehensive business qualifications.
The Group owns 9 sales offices in Hangzhou city and 9 branches in Zhejiang province.
Main operation type:
Wholesale/Retail
Product profile:
Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Aquatic and Marine Life
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2003
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Australian brochure:
Yes
Month of publication:
January, February, March, June, July, August
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 117 of 315
Zhejiang International Co-operation Travel Service Co., Ltd
Zhuhai Air International Travel Agency
Website: www.zicts.cn
Website: www.zhhkgl.com
Mr Qing Rong
Manager, Australia and New Zealand Department
Ms Hui Xuan Dai
General Manager
Zhejiang International Cooperation Travel Service Co., Ltd was approved by the State Tourism Bureau
International Travel Agencies affiliated with the Zhejiang Provincial Supply and Marketing Cooperative in 1985.
The company was renamed the International Co-operation Travel Service in 1992. Their main business is
domestic, inbound, outbound and FIT tours. They also provide travel-related reservations, ticket bookings and
guided tours.
Zhuhai Air International Travel Agency, is a group corporation composed by five joint stock enterprises
including Zhuhai Air International Travel Agency Co., Ltd., Zhuhai Air International Travel Agency (Guangzhou
branch) Co., Ltd., Zhuhai Air International Travel Agency (Guilin branch) Co., Ltd., AZL International Travel
Service Ltd. and AZL Transportation Co., Ltd. The group has founded the renowned overseas travel brand
"Global Pass".
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
1985
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Years marketing Australia:
10 years or more
11 - 25%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of business in Australia:
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1996
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 118 of 315
Denmark
page 119 of 315
MyPlanet/MarcoPolo
Website: www.myplanet.dk
Nyhavn Rejser
Ms Trine Pedersen
Product Manager
Website: www.nyhavn.dk
Mr Steen Andersen
Product Manager
MyPlanet is present in Denmark and Sweden and a leading provider of tailor-made holidays to Australia, New
Zealand, South Africa, Canada and USA. MyPlanet's market are families and couples that are educated with an
above-average income. MarcoPolo is known for a high level of service and travel expertise. MarcoPolo's market
are well-educated, high-income couples and families who value quality over price.
One of Scandinavia's largest upmarket operators with Danish, Swedish and Norwegian sales staff and a
website in three languages. They are one of the largest FIT operators for overseas travel and awarded as one
of the most progressive tour operators in Denmark for three consecutive years. They offer tailor-made individual
products for discerning travellers and a niche/specialist approach on products and destinations.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1963
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Years marketing Australia:
10 years or more
26 - 50%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of business in Australia:
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 120 of 315
Risskov Travel Partner
Website: www.risskov.com
Ms Annelise Dam Larsen
Managing Director
Risskov Travel Partner specialise in tailor-made travel itineraries and escorted tours to various long-haul
destinations with Australia being a very important destination for us. They are in the mid range market and use
good quality hotels and tour products. They produce a 108 page brochure featuring a wide range of self drive
itineraries, tour itineraries, hotels, sight-seeing, motorhomes, and escorted tours.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
October, November
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1992
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 121 of 315
France
page 122 of 315
Asia Voyages
Website: www.asia.fr
Australie Tours / Australie Autrement
Ms Jennifer Repiquet
Product Manager
Website: www.australietours.com /
www.australieautrement.com
Mr Claude Blanc
Chief Executive Officer
Mr Jerome Chapalain
Product Manager Assistant
Asia Voyages is a specialist tour operator of Asia with a dedicated FIT brochure and series brochure and strong
experience for 25 years. Authenticity, culture, nature experiences are part of their key approach. Distribution is
mainly indirect, through more than 3,500 French travel agencies in France. The direct distribution includes five
owned Asia agencies.
Australie Tours (tour operator) and Australie Autrement (retailer) are two brands of East-West-Travel the major
tourism company dedicated to Australia in France.
Their consultants, all very passionate, create tailor-made programs in Australia according to the passengers
needs and budget.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Self Drive
Main operation type:
Wholesale/Tour Operator
Seller Op types:
Accommodation, Tours
Product profile:
Mid-range, Budget, Luxury
Australian brochure:
Yes
Travel types:
Month of publication:
February
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Number of passengers to Australia per year:
1,001 - 2,000
Experiences catered for:
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive
Percentage of passengers that purchase
ground product:
91 - 100%
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Year established:
1986
Australian brochure:
Yes
Years marketing Australia:
10 years or more
Month of publication:
September
Percentage of business in Australia:
0 - 10%
Number of passengers to Australia per year:
5,001 - 10,000
Distribution channel:
Inbound Tour Operators
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1984
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
As specialists of the destination, they care for all types of markets from air tickets for students to upmarket
itineraries.
page 123 of 315
Fare Voyages
Website: www.farevoyages.com
Maison de l Oceanie
Miss Fabienne Karagueuzian
Product Manager
Website: www.maisondeloceanie.com
Mrs Marie-Albane Michelot
Product Manager Oceania
Fare Voyages is a Pacific tour operator specialist based in Paris. They launched Australia about 3 years ago
and their main destination is French Polynesia.
La Maison de l Oceanie is a travel agency/tour operator based in Paris and specialised on Oceania and each
continent has its own "Maison" (house) with dedicated specialists.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Product profile:
Mid-range
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Self
Drive
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Tours
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Australian brochure:
Yes
Seller Op types:
Attractions, Inbound Tour Operators, Tours
Month of publication:
January, July, August
Australian brochure:
Yes
Month of publication:
January, April
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2009
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
2001
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 124 of 315
Meltour
Website: www.meltour.com
Monde Authentique / Australie Authentique
Marie-Claire Goupil
Product Manager
Meltour is a tour operator specialised in tailor made travel, particularly to Australia, Southern Africa / Central
and Canada. Meltour's clientele are middle and high-end, individuals and groups.
Website: www.monde-authentique.com
Muriel Concy
South Pacific Product Manager
Main operation type:
Wholesale/Tour Operator
Australie Authentique is a French tour operator specialised in Australia and is part of Monde Authentique
(Globaltours Group). Their core business is FIT: they develop and offer customised individual tours, of all price
ranges. Their main support is a specific Australia website and customers can visit them in their office located in
the centre of Paris.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Retail
Travel types:
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Year established:
1989
Percentage of passengers that purchase
ground product:
91 - 100%
Years marketing Australia:
10 years or more
Year established:
2009
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 125 of 315
Voyageurs du monde
Website: www.vdm.com
Voyageurs du Monde is a French Tour Operator, specializing in the tailor made FIT market. The company
is proud to employ 400 people from 40 different countries. Our promise is : â##The perfect holiday with the
perfect touch of your personalityâ##. All our consultants are fully specialized in our destinations and can provide
our clients with all the expertise they need to plan their holidays. We exclusively deal directly with our clients
through 14 outlets in France, 1 in Brussels and 1 in Geneva.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Outback, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Tours
Australian brochure:
Yes
Month of publication:
September
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 126 of 315
Germany
page 127 of 315
A & A Travel Services
Website: aatravelservices.com.au
Adventure Holidays
Mr Mark Abercromby
Managing Director
Website: www.adventure-holidays.com
Mr Michael Hartje
Owner
The Australian inbound agent for premium German tour operator Studiosus Reisen. In addition to inbound tour
management, they are engaged in planning 2016/17 itineraries in conjunction with Studiosus Reisen and Marco
Polo Reisen.
A specialist in Australia , New Zealand and the South Pacific. Mr Norbert Lux started the company near
Nuernberg from his home office. Over time it grew, becoming bigger every season and by 1994 there were 25
employees.
Managing Director, Mark Abercromby has been actively involved in the travel and tourism industry for over 30
years, including Great Aussie Holidays, RAC Travel and Tourism WA.
IATA accredited they work in Australia with the inbound operator Australia One. Their main customers are FIT
and travel agents.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Travel types:
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Walking
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
January, February, March, April, November,
December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Number of passengers to Australia per year:
501 - 1,000
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1984
Years marketing Australia:
10 years or more
Year established:
2012
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
Between 1 and 2 years
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Wholesale/Tour Operator
page 128 of 315
ANZ Nature Tours Ltd
Website: www.anznaturetours.com; www.luxjourneys.com
Australia Pacific Travel Service GmbH
Mr Frank Hildebrandt
Director
The company has established many lasting relationships with several Australia and New Zealand specialists in
Europe and Asia. The appreciation of their service and the exceptional skills of their multi-lingual guides confirm
their strength in the market.
They cater for both, small-group tours, providing a more intimate experience of out-of-the-way destinations, as
well as for larger groups on request.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.travelaustralia.de
Mr Peter Arp
Managing Director
A tour operator specialising in trips to the South Pacific region and a member of the Best of Travel Group.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Australian brochure:
Yes
Month of publication:
July, August
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 129 of 315
Australia Plus Reisen
Website: www.australiaplus.de
Australia Tours e.K.
Mr Tobias Odziomek
Sales Manager
Website: www.australiatours.de
Mr German Diethei
Chief Executive Officer
Australia Plus is a member of the Best of Travel Group, representing the southern part of Germany within the
group. They are an owner operated tour operator specialising in Australia, New Zealand and the South Pacific.
They cater for the FIT traveller and tailor-made requests for more than 20 years.
Australia Tours is a retail/wholesale company for FIT and small groups (mid to high end market) to Australia,
New Zealand and the South Pacific. From their four branches in Germany, they offer clients detailed knowledge
of the destinations and products.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Self
Drive
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
June, July, August, September
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1984
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
Yes
Month of publication:
July, August
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 130 of 315
Australia Travelteam GmbH
Website: www.australia-travelteam.com
Best of Travel Group
Mr Wilfried Roggenkamp
Managing Director
Website: www.botg.de
Mr Bernd Roesner
General Manager
Australia Travelteam is a specialised FIT tour wholesaler. Their main type of operation is self drive, camper
rentals and all kinds of tailor-made travel. They cater to all parts of the market and their special interest
business area is golf tours to Australia.
Today The Best of Travel Group (BoTG) consists of 11 independent tour operators in Europe (Germany,
Belgium, Netherlands and Switzerland). All BoTG members are travel specialists for Australia and the South
Pacific region.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
The group has developed a common strategy for purchase, sales and marketing. Australia is presented in a
dedicated 240 page brochure as well as on state of the art websites.
Travel types:
Youth/Backpacker/Working Holiday Maker, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
October, November
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
Yes
Month of publication:
May
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 131 of 315
Boomerang Reisen GmbH
Website: www.boomerang-reisen.de
DER Touristik Frankfurt GmbH & Co. KG
Mrs Sabine Schamburger
Product Manager
A well established wholesaler and retailer with 12 offices in Germany plus one in Austria and Switzerland.
Destinations include Australia, New Zealand, South Pacific Islands, South/East Africa and America. Annual
brochures include seat in coach tours, private tours and single modules. They prepare tailor-made itineraries for
all budgets and interests. A high percentage of return customers shows that their concept is successful.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Indigenous, Sport, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Tours
Australian brochure:
Yes
Month of publication:
April, May, June
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1994
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.dertouristik.com
Mr Peter Just
Product Manager Australia, New Zealand, South
Pacific
DERTOUR is one of the largest tour operators in Germany and Austria, and a market leader for German
tourists travelling to Australia. They work in many long-haul destinations such as North and South America and
Asia, with over 30 destination brochures.
The product range for Australia consists of flights, touring, accommodation, transfers, day touring, cruises, dive
tours and self drives.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Tours
Australian brochure:
Yes
Month of publication:
July
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1917
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 132 of 315
Explorer Fernreisen
Website: www.explorer.de
Flugboerse Lippstadt
Ms Sabine Besgen
Product Manager Australia
A well established tour operator with tailor made programs and high quality in product and service. They
collaborate with more than 80 renowned airlines, leading inbound-agents on all continents and maintain
close contact with various tourist boards. Explorer Fernreisen currently runs 18 company owned branches in
Germany (12 under the brand name Explorer Fernreisen, 6 under the brand name Travel Overland).
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, December
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1970
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.flugboerse.de/lippstadt
Mr Burkhard Doennecke
Owner
Flugboerse Lippstadt is a travel agency which specialises in the Australian market. They book between 250
to 350 clients each year to Australia and New Zealand. They also organise special events and promotions to
Australia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1998
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 133 of 315
FTI Touristik AG
Website: www.fti.com
hm Touristik GmbH & Co. KG
Sebastian Martens
Senior Product Manager Oceania
The FTI group is the fourth largest wholesaler in Germany, catering for approximately 3.5 million passengers
annually and has approximately 3,500 staff. FTI Touristik has been offering Oceania product since 1989. The
2015/16 brochure has 294 pages and distributed through more than 10.000 travel agencies in Germany and
more than 1,200 in Austria.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Experiences catered for:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Website: www.hm-touristik.it
Mr Kay Rottmann
Product Manager
hm-touristik is an independent company and specialises in tailor-made long haul travel to Australia, New
Zealand, South Pacific and South Africa. Australia is their number one destination.
They work on the German and Italian markets and have a catalogue specifically for Australia and New Zealand
including South Pacific Islands available in German and Italian.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Tours
Australian brochure:
Yes
Month of publication:
March
Australian brochure:
Yes
Number of passengers to Australia per year:
10,001 - 20,000
Month of publication:
July
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
1983
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
26 - 50%
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
0 - 10%
Year established:
1989
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 134 of 315
Karawane Reisen GmbH & Co. KG
Website: www.karawane.de
Meier's Weltreisen - DER Touristik Frankfurt GmbH & Co. KG
Mr Steffen Albrecht
Managing Director
Website: www.meiers-weltreisen.de
Mr Joachim Voss
Product Manager
Karawane Reisen is a family owned company with 28 employees. The main focus of the business is FIT travel.
Karawane is member of the Best of Travel Group (BOTG).
A tour operator with an FIT brochure for Australia offering round trips, hotels, resorts, day tours, cruising, car
rental, campervans and special tours such as private charters.
They offer programs for Southern/Eastern Africa, Indian Ocean, Australia, New Zealand, South Pacific Islands,
South America, Asia, USA, Canada plus cruises worldwide. Karawane is based in Ludwigsburgnorth, north of
Stuttgart.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Tours
Australian brochure:
Yes
Month of publication:
March
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Walking,
Self Drive
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Australian brochure:
Yes
Month of publication:
August, September
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1950
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 135 of 315
Pacific Travel House GmbH
Website: www.pacific-travel-house.com
Panther Reisen
Mrs Andrea Baumann
Product Manager
Pacific Travel House is a specialist in Australia and Pacific region. Their clients are mid to upmarket.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Website: www.panther-reisen.de
Mr Jürgen Pfündel
Sales Manager
www.panther-reisen.de
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1998
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 136 of 315
STA Travel Germany
Website: www.statravel.de
The Conjoint Marketing Group
Ms Melanie Hario
Product Manager
Website: www.TheConjointMarketingGroup.com
Rhett Lego
Chief Executive Officer
A young company for young people. STA Travel is recognised as a global brand particularly by its target
customers - students and young people. With a global distribution network in 12 countries, and franchisees and
licensing partners in 48 countries STA Travel offers flights, adventure tours, gap year travel, career breaks,
hotels and hostels, travel insurance and volunteer projects.
The Conjoint Marketing Group is a strategic marketing and sales representation company working in the UK /
Ireland and European markets. They specialise in product and destination representation. They are based in
Munich enabling them to cost effectively service the European markets that are so important for Australia's
inbound tourism industry.
Main operation type:
Wholesale/Retail
Main operation type:
Product Management/Representation Company
Product profile:
Mid-range, Budget
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
76 - 90%
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Inbound Tour Operators, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2004
Years marketing Australia:
10 years or more
Year established:
1971
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 137 of 315
TMC Reisen
Website: www.tmc-reisen.de
TravelEssence
Mr Uli Edelmann
Managing Director
TMC Reisen (a brand of The Travel & Marketing Company GmbH) operates several travel websites, including
TMC-Reisen.de, their specialised tour operator for Australia and Billiger-Camper.info, their website for
campervans and cars and a few others. They also have a 92 page brochure for Australia, New Zealand and
South Pacific. They mostly focus on younger travellers but also FIT travel (40+ years).
Website: www.travelessence.nl
Mr Frank Zwartepoorte
Product Manager
TravelEssence offer holidays to Australia and New Zealand to the mid to high end market. Our clients travel
slowly and enjoy the experience of meeting the locals. We visit our clients at their homes.
Main operation type:
Wholesale/Tour Operator
We work directly with 500 unique tourism suppliers in Australia, and for many are their only international agent.
We are looking for unique products and work with new suppliers to bring them into market as required. We also
like to pay our suppliers a week before a client arrives.
Product profile:
Mid-range, Budget
Main operation type:
Wholesale/Retail
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Month of publication:
July, August
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Year established:
2008
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct
page 138 of 315
TUI Deutschland represented by Boomerang Reisen GmbH
Website: www.australien.com
Ms Bettina Busch
Product Manager
TUI Deutschland (TUI Germany) is one of Europe's biggest wholesalers selling travel packages to destinations
all over the world. Since 2012 Boomerang Reisen (75% TUI owned) is contracting Australia, New Zealand
and the South Pacific Islands on behalf of TUI Germany. The product is very mainstream, but with Boomerang
Reisen as a specialist, the TUI product is getting more and more specialised.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
March, April
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1968
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 139 of 315
Hong Kong
page 140 of 315
Amusing Travel Plan Limited
Website: www.amusingtravelplan.com
Cathay Holidays Ltd.
Mr Alan Ho
Managing Director
Website: www.cxholidays.com
Ms Kitty Chan
Travel Partners Executive
Their business includes ticketing, accommodation, FIT package services, incentive group and events, series
tour groups. Their employees have more than 20 years travel experience.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Ms Gloria Chow-Vanderwell
Head of Partnerships - Global
A wholly-owned subsidiary of Cathay Pacific Airways, Cathay Holidays is the ultimate travel retailer offering
hotel packages and other travel essentials, such as car, insurance, and activities via cathaypacific.com.
Cathay Holidays focus on premium and quality travel products in the FIT market, offering a Life Well Travelled
experience to their guests.
Main operation type:
Online Travel Agent
Product profile:
Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, November
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Australian brochure:
No
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
501 - 1,000
0 - 10%
Year established:
2009
Percentage of passengers that purchase
ground product:
Years marketing Australia:
More than 5 but less than 10 years
Year established:
1976
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
More than 2 but less than 5 years
Distribution channel:
Wholesale/Tour Operator
Percentage of business in Australia:
0 - 10%
page 141 of 315
Charming Holidays Ltd
Website: www.charmingholidays.com.hk
China Travel Service (H.K.) Ltd.
Ms Lavin Yu
Senior Operations Manager
One of the leading long-haul tour wholesalers, specialising in destinations including the United States, Canada,
Europe, Australia and New Zealand. Tour products are available in most Hong Kong and Macau travel agents.
Australia and New Zealand are their main destinations and promote by a series of advertising programs such
as brochures, newspapers, Cable TV and their Mingpao online program.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention
Experiences catered for:
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
December
Website: www.ctshk.com
Ms Janet Chan
Assistant General Manager - Outbound Tours
Centre
China Travel Service Hong Kong Limited (CTSHK) currently has 40 branches in Hong Kong, wholly-owned
subsidiaries in Macau and Guangzhou, and 21 overseas branches in 14 countries. The main business scope
of CTSHK includes package tours, visa processing, issue of China Entry Permits for Hong Kong, Macau and
Taiwan resident, air, train and ferry ticketing services, hotel reservations and much more.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
April, May, June, July, August, September,
October, November, December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Year established:
1987
Percentage of passengers that purchase
ground product:
0 - 10%
Years marketing Australia:
10 years or more
Year established:
1928
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
Under 1 year
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 142 of 315
China Travel Service (Hong Kong) Limited
Website: www.ctshk.com
EGL Tours Co. Ltd.
Mr Danny (duplicate) Wong
Manager, Air Ticketing
Website: www.egltours.com
One of the first Chinese-founded travel agents and one of the largest travel service providers in Hong Kong.
Leveraging on their well established brand and extensive experience they strive to offer quality services
and a diversified portfolio of travel operations. They work closely with industry partners worldwide via a
comprehensive service network to provide quality and professional services to travellers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Ms Ada Cheung
Manager - Product Development Operations, Long
Haul
Ms Vicky Au Yeung
Assistant Manager, Product Development, FIT &
Wholesale
Formerly known as Evergloss Tours Co Ltd, it has high-quality Japanese tours at the core of its business. From
the mid-1990s to the new millennium, EGL Tours continued to expand its business footprint and was hailed a
Japan travel expert by travellers while gaining inroads into South East Asia, mainland China and long-haul as a
result of progressive exploration.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, April, July, October
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
0 - 10%
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Year established:
1928
Australian brochure:
Yes
Years marketing Australia:
Under 1 year
Month of publication:
Percentage of business in Australia:
0 - 10%
January, February, March, April, May, June,
July, August, September, October, November,
December
Distribution channel:
Wholesale/Tour Operator
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 143 of 315
Goldjoy Holidays / Goldjoy Travel Ltd.
Website: www.goldjoy.com.hk
Hong Kong Wing On Travel Service Limited
Ms Lisa Yeung
Ticketing Manager, FIT Package & Ticketing
Website: www.wingontravel.com
Ms Ferris Hung
Senior Tour Manager
Goldjoy Travel Limited services include planning and organising high quality tours, worldwide hotel
reservations, air ticket services, package tours and planning of cruises and incentive tours.
Wing On Travel was established in 1964, Today, Wing On Travel has accumulated nearly 50 years of extensive
operational experience.
Their innovation in developing new destinations helped build a solid foundation. Through a network of retail
agents, the company succeeded in developing new routes.
As one of the largest travel companies in Hong Kong, they provide quality and versatile travel services
worldwide. It offers extensive travel services to Hong Kong customers. The range of service include hotel, air
tickets, outbound travel packages and group tours.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon
Experiences catered for:
Food and Wine, Indigenous, Nature and Wildlife
Seller Op types:
Attractions, Tours
Australian brochure:
Yes
Month of publication:
April, September
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1989
Number of passengers to Australia per year:
2,001 - 5,000
Years marketing Australia:
10 years or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of business in Australia:
26 - 50%
Percentage of passengers that purchase
ground product:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1964
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 144 of 315
Hong Thai Travel Services Limited
Website: www.hongthai.com
Hutchison-Priceline (Travel) Limited
Ms Moon Tang
Study Tour Manager
Hong Thai has positioned itself as "a one-stop Travel Department Store" to meet the different travel needs
customer. Services range from local and worldwide guided tours, leisure packages, ticketing and hotel
reservations, cruise holidays, through to private and corporate customised tours and services. They take pride
in serving and bringing happy and memorable travel experiences to customers via innovative ideas.
Website: www.priceline.com.hk
Ms Carroll Yau
Assistant Product Manager, Hotel & Package
Hutchison-Priceline is an internet based travel service company established under alliance between Hutchison
Whampoa Ltd, a Hong Kong-based multinational conglomerate, and priceline.com of the U.S. It offers air
tickets, hotel rooms, rental car, air plus hotel combo and travel insurance.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2000
Number of passengers to Australia per year:
2,001 - 5,000
Years marketing Australia:
More than 2 but less than 5 years
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of business in Australia:
0 - 10%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1966
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
page 145 of 315
Jetour Holiday Limited
Website: www.jetour.com.hk
Kuoni Travel (China) Limited
Ms Boo Fung
Operation Coordinator, Business Development
Jetour Travel Group Limited has the goodwill of the international tourism sector in Hong Kong. It aims to
diversify its tourism business, including organising tours around the world, luxury cruise vacations, general
sales agents for refined European riverboat, a private independent group overseas exhibition and project
management, student summer study program, leisure travel and ticketing, worldwide hotels and packages.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1976
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Website: www.kuonitravel.com.hk
Ms Mei Ling Fok
Manager - Product Development & Operations
Kuoni Travel is a leading travel company in Hong Kong, well-acclaimed for their escorted leisure tours,
independent holiday packages under the brand of Free and Easy, and luxurious cruise holidays. Services also
include business travel, meetings, conferences, incentive travel, destination and event management.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
February, August
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1905
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 146 of 315
Lotus Tours Limited
Website: www.lotus-tours.com
Premium Holidays Limited
Ms Aileen Lai
General Manager- Tours and Alliances
The company has over 400 staff across four locations; Hong Kong, Guangzhou, Shanghai and Taichung. Apart
from the wholesale ticketing business they have Memory World of Travel, a wholesale brand targeting individual
travellers. Australia is one of their key destinations with packages available from basic city stays to themed
holidays, like cycling, golfing, skiing, hiking, fly/drive, adventure and more.
Website: www.premiumholidays.com
Ms Kimmy Yu
Senior Manager, Planning and Operations
Premium Holidays is a new brand name under the parent company Travel Expert. Their 60 outlets cover all the
Hong Kong district and Aussie packages are one of the most popular products in the long haul market.
Premium Holidays mainly operate high quality series long haul theme tours and are small groups pattern
specialists.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Business/Corporate, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention
Experiences catered for:
Art and Culture, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Seller Op types:
Airlines, Attractions, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Month of publication:
February, October
Number of passengers to Australia per year:
0 - 250
5,001 - 10,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2014
Year established:
1957
Years marketing Australia:
Between 1 and 2 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Number of passengers to Australia per year:
page 147 of 315
Qantas Holidays
Website: www.jetabout.com.hk
The Events Team
Ms Maria Chan
Assistant Operations Manager
The GSA for Qantas Holidays worldwide product and a wholesaler for Qantas Holidays package out of Hong
Kong. They also operate incentive and special interest groups and commercial ticketing.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Website: www.theeventsteamhk.com
Ms Jacqueline Kung
Creative Director
A bespoke travel specialist with a hub of conceptions, inspiration and innovation apprised and ardent
experiential peregrinate mavericks to engender life-enriching travel experience for both MICE and private
travel.
Main operation type:
Incentive Buyer
Product profile:
Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, August, September,
October, November, December
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Number of passengers to Australia per year:
501 - 1,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1996
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
10 years or more
11 - 25%
Direct
Year established:
1972
Percentage of business in Australia:
Years marketing Australia:
10 years or more
Distribution channel:
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 148 of 315
Travel Expert Ltd
Website: www.travelexpert.com.hk
Travelport
Mr Gabriel Tang
Senior Manager, Planning and Operations
Website: www.travelport.com
Ms Anna Au Yeung
Head of Partner Marketing, Asia Pacific
Travel Expert is one of the biggest FIT product travel agencies in Hong Kong with over 60 outlets offering
diverse travel products. In 2015 the company intends to invest more resources to grow the long haul market
including their popular Aussie packages. Travel Expert established a new brand called ‘Premium Holiday’
focusing on series tours, small groups and MICE.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, October,
November, December
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Mr Alex Wong
Business Development Manager, Asia Pacific
Travelport is a leading travel commerce platform providing distribution, technology, payment and other solutions
for the $7 trillion global travel and tourism industry.
Their travel commerce platform enables travel providers, travel agencies, corporations and developers to
connect. This increases profitability and drives commercial success across the business-to-business travel
network.
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Travel types:
Business/Corporate, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1971
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
page 149 of 315
Tripwant
Website: www.tripwant.com
Mr Oi Sing Au
Director
Tripwant is a global collaborative tourism platform and cloud computing solution integrating B2B2C, data search
and social network for the travel industry. They offer interaction and tourism resources shared between tour
operators and end users. It is a free solution for showcasing and selling tourism products for and to Greater
China markets.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2012
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 150 of 315
India
page 151 of 315
A Travel Duet - Handcrafted Honeymoons
Website: www.atravelduet.com
Abercrombie & Kent
Mr Pritish Shah
Chief Executive Officer
A Travel Duet is a boutique travel brand exclusively catering to honeymooners from India with 6 offices in cities
across India and expanding to other regions soon. They would like to meet experience providers which would
be suitable for the honeymoon market.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Seller Op types:
Website: www.abercrombiekent.co.in
Mrs Monika Singh
General Manager
Abercrombie & Kent strive at every turn to redefine the notion of what is possible on a vacation. Their approach
combines singular service such as a private passage by road and lake through the Andes, or a maximum group
size of only 12 guests on each Galapagos shore excursion. They specialize in tailor made holidays for the
experiential travellers.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive
Australian brochure:
No
Seller Op types:
Number of passengers to Australia per year:
0 - 250
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Australian brochure:
Yes
Month of publication:
January, July
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
501 - 1,000
Year established:
2012
Average Spend Per Pax:
Over A$10,000 per person
Years marketing Australia:
More than 2 but less than 5 years
26 - 50%
Percentage of business in Australia:
11 - 25%
Percentage of passengers that purchase
ground product:
Distribution channel:
Inbound Tour Operators
Year established:
1962
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 152 of 315
Allways Marketing and Travel Services
Website: www.allwaystravels.com
Atlanta World Travels Inc
Mr Arun Varma
Chief Executive Officer
Website: www.atlantaworldtravels.com
Mr Devarsh Kothari Kothari
Executive Sales - Outbound
A luxury tour operator established in India since 1993. They specialise in customised itineraries for individuals,
honeymoon couples, families, DINKS and select incentives. Besides leisure, they also conduct wine,
gastronomy, cultural tours as well as programmes for wellness, spa and yoga. Luxury hotels and resorts are
their forte and part of their sales also include sales from fellow trade partners.
Atlanta World Travels Inc. is one of the biggest travel companies in Gujarat, India with an extremely strong
client base. They are a major MICE and family travel company with large number of Pharmaceutical clients,
doctors, chartered accountant associations and top niche business travellers. They also have family and group
fixed departure tours at regular intervals.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Self Drive,
Aquatic and Marine Life
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority
Australian brochure:
Yes
Month of publication:
August, September, October, November
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
2001
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Seller Op types:
Australian brochure:
Yes
Month of publication:
March, September
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
page 153 of 315
Avocet Tours and Travel Pvt Ltd
Website: www.avocettravels.in
Chariot World Tours Limited
Mr Shankar Janardhanan
Executive Director
Website: www.chariotworldtours.com
Mr Koushik Varaghur
Co-Founder and Director
A fast growing tour operator and travel agent who pride themselves in the high quality of service they provide,
and spare no effort to maintain the service levels. Apart from business travel they also cater to leisure needs,
with a wide range of personally designed holidays. They provide clients with an exclusive value added holiday
package to enjoy.
Chariot World Tours Ltd (CWTL) is a closely held public limited company registered under the Company's
Act of 1956. The key promoters of CWTL are first generation entrepreneurs, Atmanand Krishna Shanbhag,
K.C.Madhukiran and Koushik Varaghur. CWTL operates fixed departure tours to over 30 destinations covering
private group tours, FIT tours and other ground services.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Aquatic and Marine
Life
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife,
Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
January, February, October, November, December
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2004
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
page 154 of 315
Crossworld Holidays
Website: www.crossworldholidays.com
Fiesta Vacations Pvt. Ltd.
Mr Mansukh Waghela
Manager - Tours
Website: www.fiestavacations.co.in
Mr Suresh Pendakur
Managing Director
An IATA approved retail travel agency in Thane, Mumbai. They specialise in customised tour planing. They
also offer visa consultancy, domestic and international ticketing, world wide hotel reservation, Eurail, Japan
rail, Cosmos and Globus tours, exclusive honeymoon packages, inbound packages and worldwide luxury train
packages.
Fiesta Vacations Private Limited has two offices in India and one in the United Kingdom. They are an outbound
tour operator having series of departures to Australia with more than 500 passengers every year.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range
Travel types:
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Nature and Wildlife, Self Drive
Experiences catered for:
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
April, May, June
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Under A$500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2010
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1989
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
page 155 of 315
Fountainhead Entertainment Pvt. Ltd.
Website: www.fhevents.com
Grand Travel Planners (P) Ltd
Mr Jnanesh Upponi
Chief Executive Officer
Website: www.grandtravelplanners.com
Mr Kanwaljit Singh
Director
The goal of Fountainhead Entertainment is to service the clients and offer them MICE, events, digital and artist
management services under one roof. Established almost 20 years ago, they are one of the first in the Indian
market to offer these services to their valued clients.
Grand Travel Planners is an IATA travel company. It has been over 30 years since the directors of the company
entered the world of travel and tourism. Along the way they gave their expertise to a tangible level to enable it to
become 'grand'.
Main operation type:
Incentive Buyer
Product profile:
Mid-range
They cover international and domestic airlines ticketing. Today they cater to a wide variety of corporate and
individual clients.
Travel types:
Incentive/Convention
Main operation type:
Wholesale/Tour Operator
Product profile:
Budget, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Experiences catered for:
Art and Culture, Sport, Nature and Wildlife, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1994
Years marketing Australia:
More than 2 but less than 5 years
0 - 10%
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of business in Australia:
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1984
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct
page 156 of 315
Hind Musafir Agency Ltd
Website: www.hmatravel.com
InStyle Holidays
Ms Prachi Shah
Director
Website: www.flightshop.in
Mrs Jyothi Mahesh
Senior Leisure Manager
Mr Shekar Kandur
Managing Director
Hind Musafir Agency (part of Bajaj Group) is a travel agent headquartered in Mumbai, specialising in a wide
range of outbound packages for FIT and small family groups. They offer programs for special interest groups
and individuals that relate to different age groups and that give guests the feeling of personalisation.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
The company is focused on a clear vision to maintain the motto of '##prompt and efficient service and total
customer satisfaction", competent to cater to all travel needs.
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
InStyle Holidays started operations as a one man team and has now grown to current annual sales and
services of approximately Rs. 70 crores.
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Experiences catered for:
Sport, Nature and Wildlife, Self Drive
Number of passengers to Australia per year:
0 - 250
Seller Op types:
Airlines, Inbound Tour Operators, Regional
Tourism Authority, Tours
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Australian brochure:
No
Percentage of passengers that purchase
ground product:
11 - 25%
Number of passengers to Australia per year:
251 - 500
Between A$4,000 – A$5,000 per person
Year established:
2013
Average Spend Per Pax:
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of business in Australia:
26 - 50%
Year established:
1990
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
page 157 of 315
Kuoni Travel (India) Pvt Ltd
Website: www.sotc.in
MakeMyTrip
Mr Ian Alves
General Manager Products and Operations
Kuoni - SOTC is the unification of two renowned travel brands giving shape to the dream holidays of millions
of travellers. Embodying the goodness and approachability of SOTC and the global expertise of Kuoni, KuoniSOTC is a new age innovative holiday maker.
Travel segments include escorted tours, FIT and domestic holidays amongst others. Their MICE division is a
leader in incentive travel.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Website: www.makemytrip.com
Mr Saurabh Goel
Senior Manager - Outbound Product Development
MakeMyTrip is one of India's largest online travel agents and a leading outbound operator for many Asian
destinations. They are also one of the country's largest domestic travel companies.
Main operation type:
Online Travel Agent
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Month of publication:
January, June, July, December
2,001 - 5,000
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Year established:
2000
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1995
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 158 of 315
Ottila International
Website: www.ottila.com
Ourania
Mr Bhanu Aravindakshan
General Manager - Products
Ottila International, previously known as Saltours International, India is one of the largest wholesale tour
operators of the Indian market with a network of 17 offices across India. The company caters to agents across
the country through its own B2B FIT booking engine and also offline handling of queries as well as promoting
product via a printed brochure and monthly newsletter.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Website: www.ourania.co.in
Mr Rajesh Bhatia
Director
Ourania offers student educational trips to New Zealand, Australia and Canada by taking care of everything:
accommodation, transport and activity bookings, facilitation, risk management paperwork and even
worksheets.
All activities are fun, interactive, hands-on, curriculum-linked (if requested), and tailored to suit the outcomes.
With close to 100 Indian secondary school clients they provide international school tours, sport tours, study
abroad and international culture exchanges.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Student
Experiences catered for:
Art and Culture, Indigenous, Sport, Outback,
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, August, September
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
July
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
76 - 90%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
1997
Percentage of passengers that purchase
ground product:
0 - 10%
Years marketing Australia:
10 years or more
Year established:
2014
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
Under 1 year
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of business in Australia:
51 - 75%
Distribution channel:
Wholesale/Tour Operator
page 159 of 315
Pristine Travels Pvt Ltd
Website: www.pristinetravel.com
Shreejee Holidays
Mrs Nikita Sarrof
Director
Website: www.shreejeetravel.com
Mr Mahip Agarwal
General Manager
As an IATA approved travel agent they deal in both leisure and business travel products and services. They
specialise in customised, travel Itineraries for families, couples and small groups. Australia and New Zealand
are their primary destinations and they have been an Aussie Specialist agent for several years.
Apart from inbound travel to Europe Inbound they cater to the B2B market for rest of the world packages, hotels
only and land service only requests. They specialise in Australia, New Zealand, Africa and Americas and assist
clients with travel packages for any and every part of the world.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1997
Year established:
2010
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 160 of 315
Skylink Travel P Ltd
Website: www.skylinkworld.com
SSR Holidays
Ms Harkiran Sachdeva
Executive Director - Tours Department
Based in the heart of New Delhi, Skylink has been successful in building a brand image all over the world
with its business associates worldwide. Today Skylink is affiliated to many of the worlds top national and
international organisations:
- Trade Associations: IATA, IATO, IAAI, TAAI, TAFI, OTOAI, ASTA, JATA
- Indian Associations: full fledged money changer
- Certification: Aussie Specialist, Swiss, Hong Kong
Website: www.ssrholidays.com
Mr Sapneal Rao
Chief Executive Officer
SSR Holidays is a dominant leader in the travel market. They provide diversified, one-stop travel solutions
and offer quality services for flights, luxury hotels, car rental and holiday packages to its elite clients along with
personalised attention through a highly motivated team and a quality management system.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2010
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1985
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 161 of 315
Thomas Cook Ltd
Website: www.thomascook.in
Travel Designer India Pvt. Ltd.
Ms Pinal Reshamwala
General Manager - Indulgence, Leisure Travel
Thomas Cook (India) is a leading integrated travel and travel related financial services company offering a
broad spectrum of services that include foreign exchange, corporate travel, MICE, leisure travel, insurance, visa
and passport services and e-business.
Website: www.rezlive.com
Mr Tirath Shah
Associate Vice President
RezLive.com is an award winning B2B global reservation system offering hotels, sightseeing and transfers
under one interface. The system is empowered by direct inventory from multiple suppliers and their own
contracting with price comparison filters which provides the user best possible rates with instant confirmation in
their local currency. RezLive.com is backed by travel expertise, innovation and cutting edge technology.
The Thomas Cook footprint currently extends to over 235 locations (including 15 airport counters) in 99 cities
across India, Mauritius and Sri Lanka.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January
Month of publication:
January
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
Year established:
2004
Year established:
1881
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Distribution channel:
Direct, Inbound Tour Operators
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 162 of 315
Utopia Travel Services Pvt. Ltd.
Website: www.uniglobeutopiatravel.com
Vacations Exotica
Mr Paras Lakhia
Executive Director
Website: www.vacationsexotica.com
Ms Rashmi Tellis
Manager, FIT Product Development
Every day at Utopia, they work hard to make each travel arrangement a fulfillment of client expectations. Their
goal for clients is perfection.
Utopia is three companies under one roof. As such, they are a single-source travel solution for corporate travel
(Uniglobe Utopia Travel), customised leisure and MICE (Utopia Holidays) and foreign exchange needs (Utopia
Forex).
Ms Munira Hatim
Sales Manager
Main operation type:
Wholesale/Retail
Vacations Exotica with its promise to power the holiday business with innovative and quality driven holiday
products has been acquired by Balmer Lawrie & Co., one of the largest travel and tour agents in India. They
provide domestic and international travel and tourism related services to clients, with 88 touch points pan India
including ISO certified branches in all major cities.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Business/Corporate, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, November
Number of passengers to Australia per year:
1,001 - 2,000
Experiences catered for:
Art and Culture, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1999
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
More than 5 but less than 10 years
0 - 10%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of business in Australia:
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 163 of 315
Vibrant Holiday Destinations Pvt Ltd
Website: www.vibrantholidays.com
Vinayaka Tours & Leisure
Mr Keshav Marda
Zonal Head
Vibrant Holiday Destinations is a premier venture of avid travellers for both leisure and MICE. They thrive on
unique, exciting and themed Itineraries. In 2014 they catered to about 500 passengers to Australia for FIT,
group and incentives. They look forward to growing the business with quality products and services that will
service their clients requirements and creating an experience for them.
Website: www.vinayakatours.com
Mr Lalit Kumar Poddar
Director
Vinayaka Tours & Leisure is a leading IATA approved travel agency offering a one-stop-shop service. They
are familiar with the high performance standards required by large corporate companies. In terms of volume of
business, they are growing at speed of 25-30% every year.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Self Drive
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2007
Year established:
2011
Years marketing Australia:
More than 2 but less than 5 years
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
page 164 of 315
Voyageur Lifestyles P Ltd.,
Website: www.voyageurlifestyles.com
VRS Internationals Pvt Ltd
Mr Vikram Shanker
Director
Website: www.vrstours.com
Mrs Reeta Agarwal
Director
Voyageur Lifestyles has made significant progress in the meetings industry and taken groups within Asia,
New Zealand and Europe. They currently cater to the IT, FMCG and Pharma segments in India. They also
develop dealer incentive/employee reward programs for clients. They are the MICE sister company of Chrysalis
Holidays in Bangalore, a leading outbound FIT and group operator in India.
VRS is a reputed, dedicated, committed and professionally managed company which has been in the business
of travel and entertainment and event management for almost two decades. VRS is one stop travel house
engaged in the entire sphere of travelling and recently launched their travel portal www.fairtripdeal.com and
Destination Wedding www.vrsweddingorganisers.com.
Main operation type:
Incentive Buyer
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Self Drive, Aquatic and
Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Food and Wine, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1997
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2011
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 165 of 315
Wild Walks Nepal
Website: www.wildwalksnepal.travel
Ms Reshmi Parajuli
Executive Director
Wild Walks Nepal is a travel company which does both inbound and outbound. Their inbound clients are from
England and Denmark while outbound clients mostly expats living in Nepal and Middle East especially U.A.E.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2012
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 166 of 315
Indonesia
page 167 of 315
Australia Centre Jakarta
Website: www.aussiecentre.com
Avia Tour
Mr Rudy Prasetyadi
Managing Director
Website: www.avia-tour.com
Mr Iskandar Haryono
Director
A wholesaler for Australia, the company works closely with ITO's.
They have over 400 travel agents who buy FIT packages from them. The company has been appointed a PSA
for Virgin Australia since 2005. They run FIT campaigns together with Tourism Australia and STO's to feed the
travel agents need for FIT packages.
From their origins as a leisure travel agency in 1999, they have evolved to become a provider of trusted
corporate travel solutions under the brand Avia Tour.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget
Travel types:
Travel types:
Incentive/Convention, FIT (Free and Independent
Traveller)
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Food and Wine, Nature and Wildlife
Art and Culture, Food and Wine, Nature and
Wildlife
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
March
Month of publication:
Number of passengers to Australia per year:
1,001 - 2,000
January, February, March, April, May, August,
September, October
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
76 - 90%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
51 - 75%
Year established:
2003
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Percentage of business in Australia:
91 - 100%
Distribution channel:
Inbound Tour Operators
page 168 of 315
Bianglala Tours & Travel
Website: www.bianglalatour.com
Dwidaya Tour
Ms Fee Lan Oei
Manager - Tour Department
Website: dwidayatour.co.id
Ms Amelia Dharmawati
Account and Sales Supervisor
Bianglala Tours & Travel is very strong in selling outbound tours and accounts for 75% of their business. The
remaining 25% is for inbound tour. Bianglala Tour does incentive group, series group, FIT packages, ticketing,
accommodation, transport and also MICE.
Since being established in 1967, Dwidaya Tour has grown to now have over 60 branches.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range
Travel types:
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Experiences catered for:
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
Month of publication:
January, March, April, May, June, July, September,
November
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
26 - 50%
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
Year established:
1967
Year established:
1999
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 169 of 315
Golden Rama Tours & Travel
Website: www.golden-rama.com
Haryono Tours & Travel
Ms Jane Evelin
Assistant Tour Manager
Golden Rama has 7 branches in Indonesia and their services include; ticketing, tours (leisure and MICE), hotel
reservations, and travel documents. Their strongest area is outbound leisure tours and in 2014 had more than
1,000 groups. Australia is one of their favourite destinations, especially during the holiday season. In Hari Raya
Holiday alone, they could have around 40 groups to Australia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Website: www.haryonotours.com
Mrs Fransisca Gondosoewito
Director- Sales and Marketing
Haryono Tours & Travel is licensed to operate as a travel agent, tour and coach operator. They are also as a
member of IATA and ASITA.
Today with total of more than 150 staff they operate from its head office in Surabaya with branch offices in
Surabaya itself, Malang, Semarang and Jakarta.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Art and Culture, Food and Wine, Nature and
Wildlife
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
March, April, September
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Australian brochure:
Yes
Month of publication:
February, March, September, October
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1971
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 170 of 315
Monas Tour
Website: www.monastours.com
Multi Holiday
Ms Irnaty Fachruddin
Director of Sales and Marketing
Website: www.multiholiday.net
Mr Rudy Techrisna Satyadi
Managing Director
Monas Tours and Travel has more than 35 employees and a branch office in Jakarta. It's services both inbound
and outbound tours, MICE, company and family incentives, hotel reservations, document handling and more.
Multi Holiday is a travel agent whose services included ticketing, hotels, packages for FIT and GIT, incentive
and special interest.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Sport, Nature and Wildlife, Aquatic
and Marine Life
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Seller Op types:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
501 - 1,000
Month of publication:
June, July, August, November, December
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
251 - 500
26 - 50%
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1998
Years marketing Australia:
10 years or more
Year established:
2004
Percentage of business in Australia:
26 - 50%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 171 of 315
NK Tours
Panen Tour
Ms Nani Karnalim
Manager
Website: www.panentour.com
Mrs Ika Nafisah
Wholesale Manager
NK Tours and Travel services are mainly FIT, business and leisure and mini groups (FIT and families up to 10
passengers). They also handle small meeting and most of their clients are repeat guests.
Panen Tour began as a tour operator and has now expanded to several branches and provides various
services. They opened a wholesaler company in 1996 called Happy Holiday.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Aquatic and Marine Life
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
March, September
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2007
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
More than 2 but less than 5 years
26 - 50%
Percentage of business in Australia:
26 - 50%
Percentage of passengers that purchase
ground product:
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 172 of 315
Yuk Travel
Website: www.yuktravel.com
Mr Tono Raharja
Chief Marketing Officer
They provide and operate an online and offline integrated booking facility which serve bookings for: tour
packages, cruise packages, accommodation packages, MICE, luxury package, airline tickets, extra activities
and car rental. Customers can search for information on the products/services, make a reservation, purchase
and conduct secure online payments. In late 2015, they are scheduled to launch a B2B system for Indonesian
agents.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2007
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 173 of 315
Ireland
page 174 of 315
Innstant Travel
Website: www.innstant.travel
Mr Darryl Ismail
Chief Executive Officer
The online wholesale division of Innstant Group, Innstant Travel provides a state of the art booking engine with
Dynamic package capability and 24/7 global support with offices in 7 countries.
Innstant operates as a one-stop-solution featuring: 240,000 hotels and apartments worldwide, 10,000+ tours,
tickets, attractions, 1000's of transfers and car hire options. They connect to partners via XML, channel
managers and more.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2010
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 175 of 315
Italy
page 176 of 315
Alidays Spa
Website: www.alidays.it
Amo Il Mondo
Ms Claudia Somma
Product Manager
The concept of Alidays Travel Experiences is the tailor-made itinerary for all destinations.
The goal is to make the 'viaggi - attore' (travel-actor) the protagonist, rationally and emotionally involved in the
creation of the travel project. The focus is to promote a system of relationships, knowledge, tips, and stories
that can enable them to live a unique experience on the journey.
Website: www.amoilmondo.it
Mrs Daria Boglietti
Product Manager
Settemari Tour Operator designs package holidays distributed through a network of travel agencies. It started
with a single brand, and now offers 3 brands and a hotel management company and one of which is Amo Il
Mondo, dedicated to long-haul holidays. Amo ll Mondo specialises in holidays to the Indo-Chinese Peninsula
and surrounding area.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Art and Culture, Outback, Nature and Wildlife, Self
Drive
Experiences catered for:
Art and Culture, Outback, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Attractions
Seller Op types:
Australian brochure:
No
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Number of passengers to Australia per year:
501 - 1,000
Australian brochure:
Yes
Month of publication:
June, July
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1982
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1992
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 177 of 315
Australia Alternativa
Website: www.australialternativa.com
Best Tours Italia S.P.A
Ms Carla Rocchi
Product Manager
Website: www.besttoursitalia.it
Miss Maria Celeste Cirasole
Booking Reservations Manager
A small independent tour operator/travel agent specialised in the organisation and sale of travel to Australia,
New Zealand and South West Pacific Islands. They deal with travel agents and direct passengers and clients
are mainly individuals, honeymooners, couples, students, working holiday visa holders and occasionally
business travel. Work is on a tailor made basis and they prefer to sell "niche" products.
Established by Alessandro Rosso, a well-known figure in Italian tourism, Best Tours Italia brings together two
significant players of the Italian tourism industry; Best Tours and Kuoni Italia. Having combined the expertise
and extensive networks of these two companies, Best Tours Italia, under the Best Tours Kuoni brand name,
has extensive historical knowledge on Australia.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
November, December
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2013
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Australian brochure:
Yes
Month of publication:
February
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2012
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 178 of 315
Cat Viaggi
Website: www.catviaggi.net
Discover Australia
Mr Francesco Daniele Pizzimenti
Booking Manager
Cat Viaggi specialise in Australia and South Pacific destinations. They strongly promote Australia in Torino and
the surrounding region and regularly attend honeymoon fairs. Cat Viaggi always build tailor made itineraries
according to clients requests and budget.
Website: www.mistral.it
Mr Roberto Boni
Product Manager
An Italian tour operator specialising on Australia, who works with AOT Inbound, and in the Italian market sell
B2B. They distribute 30,000 brochures and work with about 4,000 Italian agencies.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
0 - 250
Month of publication:
October
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Number of passengers to Australia per year:
501 - 1,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
26 - 50%
Year established:
2002
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
2001
Percentage of business in Australia:
76 - 90%
Years marketing Australia:
More than 2 but less than 5 years
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
page 179 of 315
Discover Australia
Website: www.mistral.it
Fiji Time Viaggi
Mr Marco Peci
Managing Director
An Italian tour operator specialising on Australia, who works with AOT Inbound, and in the Italian market sell
B2B. They distribute 30,000 brochures and work with about 4,000 Italian agencies.
Website: www.fijitime.it
Ms Michela Aldegheri
Product Manager/Owner
Main operation type:
Wholesale/Tour Operator
A dynamic family owned company specialised in Australia, New Zealand and South Pacific. They offer a
range of special interest holidays and tours including programs for adventure, activities and diving. They do an
important honeymoon promotional campaign during their winter season and have a new website, completely
dedicated to Australia. They are also starting a new project for travel agencies.
Product profile:
Mid-range
Main operation type:
Wholesale/Retail
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Sport, Outback, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
October
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
0 - 10%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
Year established:
2006
Year established:
2001
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
page 180 of 315
Go Australia S.R.L.
Website: www.goasutralia.it
Hotelplan Italia
Mr Roberto Chiesa
Product Manager
Australia is one of their main destinations. They specialise in tailor-made tours and groups and operate from
two offices - Turin and Ancona. With a well experienced team they deal both with retail travel agents and
consumers. A dedicated brochure is published to support their website and distribution is only for Italy.
Website: www.hotelplan.it
Ms Paola Broggini
Product Manager
Hotelplan Italia (HPI) established itself in Milan as the Italian branch of the Swiss Hotelplan International Group.
In 1985 HPI, a pioneer in Italy, organised the first charter flight from Milan to Kenya with 30 seats a week.
Main operation type:
Wholesale/Tour Operator
From 1986 HPI became entirely independent with its own programming and catalogues, especially on long haul
destinations.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Self Drive
Australian brochure:
Yes
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Month of publication:
August
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
February
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Number of passengers to Australia per year:
501 - 1,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Year established:
1997
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
10 years or more
Year established:
1956
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 181 of 315
I Viaggi del Delfino di Palepolis s.r.l.
Website: www.iviaggideldelfino.com
Il Tucano Viaggi Ricerca
Ms Mirella Castagna
Product Manager
The company operates several worldwide products: Europe, Tunisia, Egypt, the Americas, Far East, New
Zealand and South Pacific. Australia, since 2000, is their newest destination. They are now seeking new
products. Their brochure features hotel and resort accommodation (standard to deluxe) all over Australia; car
rentals, Italian escorted tours, sightseeing, short break and adventure tours in English and Italian and cruises.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Website: www.tucanoviaggi.com
Dr Milone Carla Parato
Product Manager
One of the most important Italian tour operators, specialised in cultural tours. All the itineraries they propose are
specially created in order to give chance of a deep understanding and discovery of culture, preserved nature
environments , archaeological sites and more. They sell both group and individual tours and their clients are the
medium-high consumers.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
November
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
251 - 500
76 - 90%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1975
Years marketing Australia:
Between 1 and 2 years
Year established:
1987
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 182 of 315
Naar Tour Operator
Website: www.naar.com
Racconti dal Mondo Tour Operator
Ms Patrizia Cigaina
Product Manager
A well known tour operator with a website that allows clients to create and book itineraries. Based in Milan,
they have offices in Rome, Palermo, Naples and Genoa. They will shortly be releasing an Australia app in
collaboration with an online magazine that will include articles, images, product, videos and links to their
website.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
September, October
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1995
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.raccontidalmondo.eu
Ms Elisa Olivi
Sales and Product Manager
Racconti dal Mondo is a niche and tailor made tour operator specialised in the organisation of FIT and
honeymoon travellers. Since 2009 Racconti dal Mondo has been featuring and promoting Australia as their
main destination, selling the program through travel agents.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
September, October, November
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2009
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
page 183 of 315
Viaggidea | Alpitour Spa
Website: www.viaggidea.it
Ms Erica Camatarri
Contract and Product Manager
Viaggidea is a brand of Alpitour World a leading Italian integrated tourist group with all-round solution holidays.
Viaggidea is the brand dedicated to long-haul tailor made itineraries for top spender market customers. Core
destinations are USA, Caribbean and Asia. The company is a leader in the Italian market for Oceania and the
Pacific Islands.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
June
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1947
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 184 of 315
Japan
page 185 of 315
A'sway Co., Ltd
Website: www.niceday.co.jp
Apple World Inc.
Mr Tad Watanabe
Manager
Website: www.appleworld.com
Ms Kanako Miura
Product Manager
A'sway Co., Ltd is a special interest tour operator in Japan with a head office located on the Gold Coast. It
offers a range of products including accommodation.
Apple World is online travel agent for FIT's selling worldwide hotels for the Japanese market and mainly B2B.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Online Travel Agent
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Sport, Nature and Wildlife, Walking
Experiences catered for:
Seller Op types:
Accommodation, Attractions
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Australian brochure:
No
Seller Op types:
Number of passengers to Australia per year:
2,001 - 5,000
Accommodation, Inbound Tour Operators,
Regional Tourism Authority
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1990
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Inbound Tour Operators
page 186 of 315
Arc Three International Co Ltd
Website: www.arc3.co.jp
Australian Tour Specialists
Ms Yuko Kawamoto
Planning Manager
Starting with just three employees they have grown to 120 employees. They mainly sell air tickets and
package deals for end users and travel agents in Japan. They have been selling package products on Jetstar's
Japanese website for 3 years under a special contract with the airline.
Main operation type:
Online Travel Agent
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Aquatic and Marine Life
Seller Op types:
Website: www.ats.co.jp
Mr Tomio Yamazaki
Director
Australian Tour Specialists was one of the first Japanese language websites promoting Australian optional
tours, hotels and apartments, island resorts, train travel, extended excursions, golf courses, and adventure
tours. The caring staff provides a personal experience for their customers, many of which are repeat visitors to
Australia..
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Australian brochure:
No
Seller Op types:
Number of passengers to Australia per year:
2,001 - 5,000
Accommodation, Attractions, Regional Tourism
Authority, Tours
Percentage of passengers that purchase
ground product:
26 - 50%
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
1987
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Years marketing Australia:
10 years or more
11 - 25%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of business in Australia:
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 187 of 315
Azure Network Canadian Network Inc
Website: www.canadiannetwork.co.jp
Barrier Free Travel Japan
Ms Masayo Yamamoto
Operation Manager
Website: www.15australia.com/
Mr Yoshihisa Oda
Managing Director
The company was founded as a travel agent for FIT tours of the Canada market in 1988. All arrangements are
a tailor-made style in FIT touring. In recent years, inquiries from customers are increasing for Tasmania, Uluru,
Melbourne and Hamilton Island in addition to the major tourist cities.
The company deals with mostly personal travel, such as honeymooners. They are an Australia specialty travel
company for more than 10 years. From air tickets to local arrangements they attract customers on the internet
who are in need of total support.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife,
Walking, Self Drive
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
91 - 100%
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2005
Years marketing Australia:
10 years or more
Year established:
1988
Percentage of business in Australia:
76 - 90%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Percentage of business in Australia:
11 - 25%
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Wholesale/Tour Operator
page 188 of 315
Daybreak Company Limited
Geekout inc.
Ms Mami Ohara
Planning and Sales
Daybreak Company Limited is a small Japanese travel agency and provide overseas and domestic tailor-made
travel services to regular customers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Website: www.geekout.jp
Mr Tomonori Hosoda
Chief Executive Officer
Geekout Inc. is a travel agent in Japan especially for Japanese surfers, sports enthusiasts, and beach resort
lovers. Established in December 2014, their mission is to give heart-warming and memorable experience for all
travellers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
0 - 250
Percentage of passengers that purchase
ground product:
0 - 10%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
2014
Percentage of passengers that purchase
ground product:
0 - 10%
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Year established:
1990
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 189 of 315
Glover Japan Co., Ltd
H.I.S. Co Ltd
Ms Rutsuko Ito
Operations Manager
Website: www.his-j.com
Ms Naoko Hashimoto
Package Planner
A tour operator for Australian inbound in Japan, their clients are FIT (honeymooners) and groups. Destinations
include Sydney, Cairns, Melbourne, Coolangatta, Uluru, Hamilton Island, Perth and Tasmania.
I'm working for 6 years, but it's still half year after it'll be assignment in this station. In 5 and a half, I was
consulting on travel at a Japanese business office. Knowledge was acquired by the wide field and a destination
corresponding to a customer was proposed.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Aquatic
and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon
Experiences catered for:
Food and Wine, Indigenous, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Australian brochure:
Yes
Percentage of passengers that purchase
ground product:
11 - 25%
Month of publication:
February, April, June, August, October, December
Year established:
2010
Number of passengers to Australia per year:
10,001 - 20,000
Years marketing Australia:
More than 5 but less than 10 years
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
76 - 90%
page 190 of 315
H.I.S. Co Ltd
Website: www.his-j.com/kix/index.html
Hankyu Travel International Co., Ltd.
Ms Eri Ueshiba
Tour Planner
Regarded as a top class operator in the industry, H.I.S. currently deals in over 1 million different types of airline
tickets with all airline companies of the world to satisfy the needs of the most discerning customer.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Website: www.hankyu-travel.com
Ms Atsumi Kobiki
Planner
One of Japan's leading travel agents. They were founded in 1948, just as international commercial air travel
began to come into its own they have grown along with the travel industry. And what do they have to offer?
Simply the best in travel services.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Walking
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Year established:
1948
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
10 years or more
0 - 10%
Wholesale/Tour Operator
Seller Op types:
Year established:
1980
Percentage of business in Australia:
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Percentage of business in Australia:
0 - 10%
page 191 of 315
Hankyu Travel International Co., Ltd.
Website: www.hankyu-travel.com
Hannan Travel
Ms Yumi Fukuda
Assistant Manager
One of Japan's leading travel agents. They were founded in 1948, just as international commercial air travel
began to come into its own they have grown along with the travel industry. And what do they have to offer?
Simply the best in travel services.
Mr Shigeo Katayama
President
Hannan Travel are retail company and also customise group tours. They are located south of Osaka city and 25
minutes drive to Kansai International Airport. The population of the city is about 60,000.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Yes
Australian brochure:
No
Month of publication:
May, June, September, October
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1948
Year established:
2004
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators
Australian brochure:
page 192 of 315
Japan Australia Travel Service Pty Ltd
JHC Co Ltd
Tetsuji Nishiya
General Manager
Japan Australia Travel Service is an inbound tour operator specialising in the Japan market to take over the
inbound business of Jalpak International Oceania and one of the major wholesalers of FIT package tours.
The core business is Jalpak's wholesale FIT package tours, however, they are running promotions to agents in
Japan for FIT and group tours in order to expand the business.
Website: www.jhc.jp
Ms Hanae Sato
Assistant Manager
Japan Hotel Coupon Company Limited is a pioneer of the hotel voucher system in Japan. JHC, with 5,500
travel agencies throughout Japan, now has more than 10,000 hotels and excursion suppliers under contract
in 1,500 cities worldwide. JHC caters to all travellers. All booking confirmations are secured in writing and
customers present their voucher upon arrival at their selected hotel.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
February, March, April, July, August, September,
October
Month of publication:
January, February, June, July, August
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
5,001 - 10,000
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1985
Years marketing Australia:
10 years or more
Year established:
2011
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
More than 2 but less than 5 years
Distribution channel:
Percentage of business in Australia:
91 - 100%
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife
Seller Op types:
page 193 of 315
JTB Australia Pty Ltd
Website: www.jtb.com.au
JTB Kyushu Corp.
Mr Chris Taketoshi Yamamoto
Manager, Hotel Purchasing
Website: www.jtb.co.jp/kyushu/
Ms Kumiko Shiose
Sales Promotion and Planning
JTB Australia is part of the JTB Group (Japan) that has been servicing the travel industry since 1912, now with
over 150 companies and 900 offices worldwide.
JTB Kyushu Corp is part of the JTB Group. JTB Kyushu's scope of business includes the sale of package tours,
group tours (corporate, student, municipality, etc), inbound tours and more.
JTB Australia provides innovative, flexible travel services and unique experiences for visitors. They service
individual travellers, groups, the education and conference market with customised tours and itineraries with a
high level of customer service.
The number of employees was 1,036 (as at 2010) while JTB Group had 26,082 (as at 2014).
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Aquatic and
Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Accommodation, Regional Tourism Authority
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
April, October
Month of publication:
January, April, July, August, October
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of passengers that purchase
ground product:
0 - 10%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1912
Percentage of passengers that purchase
ground product:
91 - 100%
Years marketing Australia:
10 years or more
Year established:
1986
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct
page 194 of 315
JTB World Vacations Inc
Website: www.lookjtb.com
Kintetsu International Express
Ms Junko Fukushima
Senior Manager
JTB was founded in 1912 and has grown to be one of Asia's largest travel networks with offices in 34 countries
and regions worldwide. JTB World Vacations, Inc is specialised in international holiday package tours and
provide unparalleled quality products and services to customers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, October, November
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2004
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Website: www.kintetsu.com.au
Mr Yoshifumi Wakimura
Planning Manager - Group Tours
A subsidiary company of KNT-CT Holdings, one of the largest travel companies in Japan. Kintetsu International
Express caters for both inbound and outbound travel in the Oceania region, providing expertise in areas such
as sightseeing and special interest tours, corporate incentives, business meetings and corporate special
events. Kintetsu International Express has a number of branch offices in Australia and New Zealand.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Walking, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
April, October
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
page 195 of 315
KNT - CT Holdings Co., Ltd.
Website: www.kntcthd.co.jp
Kuoni Japan Co.,Ltd.
Ms Kazuko Murao
Supervisor, Overseas Travel Department
In 2013 the KNT Group shifted to a holding company framework, and then established a medium-term
management plan and due to end in 2015. Based on this plan the company is promoting independent
management of group companies and stronger links between them, while working to maximise synergies by
leveraging the strengths of the Kinki Nippon Tourist and Club Tourism International brands.
Website: www.kuonigrouptravel.com
Mr Toshitsugu Okajima
Sales Manager
With a long heritage in group travel, Kuoni Group travel experts cultivate longstanding relationships, destination
expertise and competitive prices to deliver excellence. A rich range of products and services reflect their
passion and excitement and cement their role as a world leading group travel provider.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
June, July, October
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1906
Year established:
1960
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
page 196 of 315
Nippon Travel Agency (Australia) Pty Ltd
Website: www.nta.com.au
Nippon Travel Agency Co., Ltd.
Mr Naoki Wada
Assistant Manager, Inbound Packages
Nippon Travel Agency is one of the leading companies in Japan tourism industry and will celebrate their 110th
anniversary this year. Nippon Travel Agency (Australia) is an inbound tour operator, and bring approximately
15,000 people to Australia from Japan, through their package tours, group and FIT business.
Website: www.nta.co.jp/english/
Ms Yoko Matsushita
Tour Planner
Nippon Travel Agency Australia is one of the oldest and leading inbound tour operators from Japan bringing
approximately 15,000 people to Australia annually.
Main operation type:
Wholesale/Tour Operator
They have a package tour dvision, group business division as well as an outbound travel section. They have
branch offices throughout Japan, as well as offices in Sydney, Cairns and the Gold Coast.
Product profile:
Mid-range, Budget, Luxury
Main operation type:
Wholesale/Retail
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Aquatic and Marine Life
Experiences catered for:
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
May, September
Month of publication:
January, May, August, October
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
Year established:
1905
Year established:
1992
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
91 - 100%
Distribution channel:
Wholesale/Tour Operator
Distribution channel:
Direct, Wholesale/Tour Operator
page 197 of 315
Oz Project
Website: www.ozpro.net
Saiga Tour
Mr Jacky Okada
Managing Director
A family business whose speciality is Australia. They provide sport and self drive tours as well as outback tours.
Their clients are interested in high grade touring and accommodation and Hamilton Island for honeymooners.
Their Club Australia has 1,500 member who like Australia and they just started an inbound business (Japan
Bike tour, Kashima to Hachinohe, 800 kilometres).
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Seller Op types:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Mr Kazuhiko Saiga
President
Saiga Tour handles group tours, company trips, incentive tours and much more. They don't have website and
service clients on a face to face basis in Kyoyo "Ichigensan Okotowari".
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention
Experiences catered for:
Art and Culture, Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
76 - 90%
Attractions
Australian brochure:
No
Percentage of passengers that purchase
ground product:
Number of passengers to Australia per year:
251 - 500
Year established:
2007
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Year established:
2003
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators
page 198 of 315
Southern Travelnet Limited
Website: www.stravelnet.com
Southern Travelnet Limited
Mr Yoshimasa Asano
Sales Manager
Southern Travelnet is a tour operator that arranges travel to Australia and New Zealand for Japanese clients.
Website: www.stravelnet.com
Mr Naoyuki Ida
Sales Representative
We are an inbound tour operator who care for the people who come to Australia from Japan. They offer
services for group tours including students and FIT tours.
They are always seeking new products that add something unique and different to their current product range.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
They have an operation office in Sydney and 4 sale offices in Japan (Tokyo, Osaka, Nagoya, Fukuoka).
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Month of publication:
May, June, September, October
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1953
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
page 199 of 315
ST World Inc.
Website: www.stworld.jp
STA Travel
Ms Saki Ogo
Purchasing and Planning, Web Creation
The company provides overseas package tour planning and arrange travel sales for FIT. They offer air only
sales, overseas wedding arrangements, company travel, incentive groups, inspection and other special travel
sales.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Incentive/Convention, Student, Wedding/
Honeymoon
Experiences catered for:
Sport, Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions
Australian brochure:
Yes
Month of publication:
May
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1987
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Website: www.statravel.co.jp
Mr Shinji Okumura
Supervisor
Born in Melbourne, Australia in 1969, the Japan division office opened in 1986. They target mainly students and
the youth market. The Japan division specialise in handling group tours and education tours.
Main operation type:
Wholesale/Retail
Product profile:
Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
February, March, April, May, June
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1978
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 200 of 315
Travel Gallery
Website: www.t-gallery.co.jp
UTI Japan Co., Ltd.
Ms Kanako Suzaki
Manager - Overseas Division
Travel Gallery. co.,Ltd is a unique professional travel company in planning and operations.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Seller Op types:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking,
Aquatic and Marine Life
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, October, December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Website: www.uti.co.jp
Ms Chizuru Mitsumoto
Tour Coordinator
UTI Japan Co., Ltd. is a tour operator for Australia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1977
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
page 201 of 315
VELTRA Corporation
Website: www.veltra.com/jp
Web Travel
Mr Hikaru Ito
Sales and Marketing
Website: www.webtravel.jp
Ms Masami Sato
Travel Manager
VELTRA is one of the largest online travel agents in the area of tour and activity booking websites in Asia for
the FIT market. Their mission is to connect the people of the world to memorable and unique experiences by
specialising in local tour and activity products.
The main target of Web Travel is individual travellers for all ages. Their services include honeymoon, trekking,
sports tours, sightseeing, family leisure and much more. They are interested in many kinds of unique Australian
products and hotels.
Main operation type:
Online Travel Agent
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Food and Wine, Sport, Outback, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2003
10 years or more
Seller Op types:
Year established:
2004
Years marketing Australia:
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Distribution channel:
Direct
page 202 of 315
World Avenue Co., Ltd.
Website: www.world-avenue.co.jp
World Express Inc
Ms Akemi Matsukubo
Director
World Avenue has offices in Tokyo and Sydney. Their business activities are travel agent, international student
services and language school.
Website: www.wexp.co.jp
Ms Hiroko Kudo
Manager
World Express Inc are travel agents who have the special ability to make original trips according to clients'
request. Most of their clients are FIT, business trips and students. They are interested in new and unique trips
for their clients. They target middle aged people as well as honeymooners.
Their main target is the individual adult student market mainly between the ages of 20 and 35. They normally
have 100-150 students in they Sydney office and provide them an orientation including tour products.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Walking, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
501 - 1,000
Year established:
1979
Percentage of passengers that purchase
ground product:
76 - 90%
Years marketing Australia:
10 years or more
Year established:
1995
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
page 203 of 315
World Holidays
Website: australiatour.jp
Ms Tomoko Kawanishi
Director
World Holidays is a travel agency specialising in Australia. They operate an online booking site and sell a wide
variety of travel products such as local tours, accommodation and transportation.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Under A$500 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2011
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators
page 204 of 315
Malaysia
page 205 of 315
Airlink Travel & Tours Sdn Bhd
Website: www.airlink-travel.my
Apple Signature Holidays Sdn Bhd
Mr Eric Hia
Manager - Tour Divison
A newly established subsidiary of Keris Travel & Tour (Selangor) since January 2011.
Keris Travel & Tour has been in the travel industry for 12 years. Within a short period in the travel business,
Keris Travel Selangor soon emerged as one of the top travel agents, winning accolades from airlines and
earning recognition from various Tourism Boards.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2011
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Website: www.appleholiday.com
Ms Betty Tan
Manager - Tour Sales
Apple Signature Holidays specialise in operating group series tours and premium small group holidays for the
Malaysian market. Its product range is typically of the higher value compared with the average and covers
Europe, Americas, Africa, Middle East and Australasia. They are a market leader and handled over 5,000
passengers for their 2014 group series tours.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
Yes
Month of publication:
January, July
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1996
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 206 of 315
Chiu Travel Sdn Bhd
Website: www.chiutravel.com
Corporate Information Travel Sdn Bhd
Ms Melissa Yung
Travel Consultant
One of the first travel agents in Batu Pahat Johor District Malaysia, Chiu Travel prioritises customer satisfaction
on travel products.
Website: www.cit.travel
Mr Zhaun Foo
Business Development Manager
Main operation type:
Wholesale/Retail
CIT has grown steadily from strength to strength. Their key servicing departments include corporate travel
specialising in corporate tenders, corporate travel services, after office hours servicing, emergency travel
arrangements and complicated itineraries. Their travel centre specialises in travel concierge services, GSA
products and wholesale services. They have 2 departments handling complex group itineraries and incentives,
trade fairs and student travel.
Product profile:
Mid-range, Budget
Main operation type:
Online Travel Agent
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Self Drive
Experiences catered for:
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Attractions, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
251 - 500
Month of publication:
February, March, August, September
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
51 - 75%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
26 - 50%
Year established:
1985
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
1985
Percentage of business in Australia:
26 - 50%
Years marketing Australia:
More than 2 but less than 5 years
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 207 of 315
Eden Tours & Travel
Website: www.edenvacation.com
Forever Travel Services Sdn Bhd
Mr Joe Yu
Tour Consultant
Website: www.forevertravel.com.my
Ms Apple Chuah
Commercial Executive
The company has four main core departments, retail (FIT, Series, GIT), wholesale (consortium operator), MICE
(focus on incentive, events, special interest and private tours) and ticketing. They carry products covering
Australia, Asia, Europe, USA and Middle East.
Ms Janice Chua
Commercial Executive
They constantly look for new travel products and fresh travel ideas which they can market to their clients.
Ms Yamie Lim
FIT Consultant/Ticketing
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
March, May, June, August, September, November,
December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Since incorporation in 1983, Forever Travel Service (FTS) has evolved to become one of Penang's leading
travel agents. Their travel services include free and easy, group package tours, MICE, sightseeing and coach
tours and worldwide hotel and ticket reservations.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Between A$500 – A$1,000 per person
Australian brochure:
Yes
Percentage of passengers that purchase
ground product:
26 - 50%
Month of publication:
July
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
1989
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Years marketing Australia:
More than 5 but less than 10 years
0 - 10%
Percentage of passengers that purchase
ground product:
11 - 25%
Percentage of business in Australia:
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Year established:
1983
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 208 of 315
Golden Deluxe Travel Service Agency Sdn Bhd
Golden Tourworld Travel (M) Sdn Bhd
Website: www.goldendeluxe.com.my
Website: www.gtt.com.my
Mr Carson Mian Kit Lim
Operation Manager
Golden Deluxe has been providing travel services with the same unwavering passion since 1986.
Their company has grown and even diverted to business investments in other industries including food and
beverage.
Ms Gan Hwa Hong
Tour Operations
GTT is a Malaysian Government approved full service travel agent with the license No. KKKP 1508. The
company is a member of the International Air Transport Association (IATA), and it is also a member of the
Malaysian Association of Tour & Travel Agents (MATTA).
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Yes
Australian brochure:
Yes
February, March, August, September, October
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
11 - 25%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Year established:
1986
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
10 years or more
Year established:
1978
Percentage of business in Australia:
26 - 50%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Month of publication:
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
page 209 of 315
Grand Holidays Travel & Tours Sdn Bhd
Website: www.grand.my
Harpers Travel (M) Sdn Bhd
Ms Joanne Lim
Project Manager
The key management of the company boast more than a decade of experience in worldwide travel and most it's
well trained team of staff have a minimum of 5 years experience in the industry.
Grand Holidays always strives to be dynamic in their travel packages and offer extensive outbound travel
services to any destination, customising different types of experiences for customers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
February, August
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2007
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators
Website: www.harperstravel.com
Ms Patricia Ng
Senior Manager - Tours and Incentives
A corporate travel agent specialising in corporate, FIT and incentive travel. They have been a yearly recipient
of International Airlines and Travel Tourism Industry Awards for its recognition in providing corporate, leisure,
events management and incentive travel services. They would like to work directly with hoteliers, attractions,
travel related services and service providers with competitive rates to enhance their packages.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
March, August
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1962
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
page 210 of 315
Holiday Tours & Travel Sdn Bhd
Website: www.holidaytours.com.my
Homes Travel & Tours Sdn Bhd
Ms Jackie Lim
Senior Executive - Product and Marketing
Website: www.homestravel.com.my
Ms Willie Leong-Przytulla
Tour Officer
Homes Travel & Tours, established in 2009, is an active travel agency based in Ipoh city, capital of Perak.
They specialise in series tour packages, MICE, corporate tours, international & domestic airlines, ticketing &
reservations, visa arrangements, world-wide hotel reservations, cruises, travel insurance and more..
Ms Darleng Cheng
Director
Holiday Tours has 40 years experience in the business of servicing the sophisticated and discerning needs of
business and leisure travellers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
With offices in Penang, Kuantan & Johor Bharu, their services include outbound, inbound, incentive and
corporate ticketing.
Travel types:
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
With programs catering to Muslim tours, sports, student travel, special events and cruises, they are recognised
by peers and clients as a leader in the industry.
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Main operation type:
Wholesale/Retail
Seller Op types:
Product profile:
Mid-range, Budget, Luxury
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Percentage of passengers that purchase
ground product:
11 - 25%
Australian brochure:
Yes
Year established:
2009
Month of publication:
February, August
Years marketing Australia:
More than 5 but less than 10 years
Number of passengers to Australia per year:
20,001 - 40,000
Percentage of business in Australia:
11 - 25%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1975
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Experiences catered for:
page 211 of 315
HYT Travel Services Sdn Bhd
Website: www.hyttravel.com.my
LKW Travel Agency Sdn Bhd
Mr Richard Sim
Managing Director
An established inbound, outbound and ticketing company with 5 offices in Malaysia; Ipoh, Kuala Lumpur,
Menglembu, Penang and Klang.
The company was set-up with the aim to serve the community in the era of travel and tourism. They believe
their business is positioned for various market niches and products and services should always meet the needs
and aspiration of customers.
Website: www.lkwtravel.com
Mr Steven Chiong
Business Development Executive
LKW Travel Agency Sdn Bhd is a new travel company managed by Mr Darren K.W. Lim since 2012. Their
major product destination is Australia and Thailand. They are an active travel agent in operating FIT, ad-hoc,
and Incentive groups to Australia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2012
Year established:
1969
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct, Wholesale/Tour Operator
page 212 of 315
Love Holiday Sdn Bhd
Website: www.1loveholiday.com
Malaysian Harmony Tour and Travel Sdn Bhd
Ms Elle Lau
Manager
Website: www.12fly.com.my
Mr Happy Wong
Managing Director
A full service travel agency dedicated to providing leisure, MICE, corporate and inbound services. Malaysian
Harmony Tours & Travel, an associate company with Asia Cathay Travel had humble beginnings with a team
of 12. They now have more than 115 employees and achieve annual sales turnover of RM 162 million and
growing.
Since inception the company has developed a strong team and well known name for themselves. The company
was set up with the aim to serve the community in the era of travel and tourism. They believe their business
should be designed and positioned for various market niches and products and services should always meet
the needs and aspiration of our customers.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2010
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Miss Olive Ng
Operations Officer
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1984
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 213 of 315
Mitra Malaysia Sdn Bhd
Website: www.mitra.travel
Parlo Tours Sdn Bhd
Ms Corrine Phong
Senior Manager - Tours, Incentive & Convention
Established in 1970, Mitra's core business covers corporate travel, meetings and incentives and leisure FIT's.
Mitra is an accredited IATA agency and the Egencia Global Alliance Partner for Malaysia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1970
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Website: www.parlotours.com.my
Ms Yin Chee Ho
Senior Operations Executive
The tour "brand" Parlo has been in the travel industry for more than 3 decades and is now rated as one of
the top travel agencies in Malaysia. As a leader in the industry, they are dedicated to providing personalised
attention to all their customer dream holidays.
Main operation type:
Wholesale/Retail
Product profile:
Budget
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
February, March, April, September, October
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1975
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
page 214 of 315
PNL Travel Sdn Bhd
Website: www.pnltravel.com.my
Reliance Shipping & Travel Agencies Sdn Bhd
Ms Karen Loo
Tour Coordinator
Website: www.reliancetravel.com
Mr Alex Chong
Product Operations Executive
Catering to the travel needs of both corporate and individual travellers in Australia they promote FIT, seat
in coach, self drive, private small group and Muslim groups. They are keen to develop new products such
as MICE, special interest and eco-tourism. Their strength is in the Free and Easy leisure market where they
constantly develop innovative and value for money products.
Reliance Travel has been in the forefront of the travel and tourism business since 1969 and a leading travel
management company. Reliance has the widest retail store in Malaysia with 23 outlets nationwide.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget
Travel types:
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
March, September
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1985
Year established:
1969
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Inbound Tour Operators
page 215 of 315
Sunway Travel Sdn Bhd
Website: www.sunway.travel
Ms Vivien Leow
Branch Manager
Sunway Travel provides services in corporate travel management, FIT, special interest, cruise holidays and
MICE. Australia is their focus destination.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Nature and Wildlife,
Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
February
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Wholesale/Tour Operator
page 216 of 315
Netherlands
page 217 of 315
AbOriginal Bound Travel
Website: www.aboriginalboundtravel.com
ITG Companies
Ms Joanna Wattimena
Director / Owner
Specialists in unique, cultural and niche products, itineraries and travel for the all-inclusive and discerning client
who desires a pure luxury experience.
Their new website offers 3 new subdivisions:
1. Adventure and adrenaline for the FIT youth sector and the mid range market
2. Group tours for a distinctive age category and status
3. Small luxury groups including special interests for Australia.
Website: www.itgcompanies.nl
Ms Simone Roof
Product Development
ITG Companies has direct-sell brands, targeting the budget to premium traveller. FIT product is offered
through Travelworld, selling some of the best deals in selfdrive and motorhomes. Through their premium brand
Experience Travel, formerly Barron Travel, they specialise in high end tailor-made trips. Group tours are offered
by Wereldcontact and Institute of Travel.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
June, July, August, September, October,
November, December
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2000
Year established:
1998
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators
page 218 of 315
Kuoni / Tenzing Travel
Website: www.kuoni.nl
Pacific Island Travel
Petrel Van Bronkhorst
Business Unit Manager
A long haul specialist who focuses on the individual traveller and tailor made holidays. They cater from
midrange to luxury travel and sell B2B and B2C. Since 2012 they have been independently owned and
operated, separate from Kuoni Group. This year the last step in their rebranding project will be made; their
name will change from Kuoni to Tenzing Travel!
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, August, September, October
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1996
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.pacificislandtravel.nl
Ms Margret Stornebrink
Product and Sales Manager
Pacific Island Travel is a direct seller and focus on the FIT market. They specialise in tailor made holidays to
Australia, New Zealand, Hawaii and the South Pacific. They are part of the Best of Travel Group consortium
and work with the BOTG Australia brochure.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, August
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 219 of 315
QAS Holidays
Website: www.qasholidays.nl
TravelEssence Netherlands
Mr Sven Dijkstra
Director
QAS Holidays is a tour operator/wholesaler in The Netherlands and the Dutch speaking part of Belgium.
With a bi-annual brochure distributed to around 1,000 agents in both countries, most trips are tailor made and
high-end.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Website: www.travelessence.nl
Mr Andrew Morten
Managing Director
TravelEssence offer holidays in Australia and New Zealand to the mid to high end market. Their clients travel
slowly and enjoy the experience of meeting the locals.
They work directly with 500 unique tourism suppliers in Australia, and for many are their only international
agent. They look for unique products and work with new suppliers to bring them into market as required.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Regional Tourism Authority
Seller Op types:
Accommodation, Airlines, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
November
Month of publication:
September
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1991
Year established:
2006
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Inbound Tour Operators
page 220 of 315
Walkabout Australia
Website: www.walkabout.nl
Mrs Wenneke van Beek
Product Manager Australia
An independent specialist for tailor-made travel to Australia and New Zealand exclusively. They cater for all
sorts of clients and all budgets. Clients are mainly FIT but some groups as well. They like offering experiences
to clients that are not the usual products and work with the large operators and small niche operators. They give
clients an adventurous, nature and culture based experience.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Outback, Nature and Wildlife, Walking,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Tours
Australian brochure:
Yes
Month of publication:
September
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1994
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 221 of 315
New Caledonia
page 222 of 315
Eden Tours
Website: www.edentours.nc
Unitours New Caledonia
Mrs Brigitte Brou
Sales and Product Assistant
Website: www.unitours.nc
Mrs Nathalie Le Baube
Sales Coordinator
Mr Alain Mariette
Manager
Miss Sandy Smith
Senior Sales Agent
Eden Tours specialise in FIT and GIT to Australia, New Zealand, Asia, South Pacific (Vanuatu, Fiji, Tahiti), USA
and Europe.
Unitours is a well established wholesaler who sell group and FIT arrangements worldwide to all travel agencies
in New Caledonia. Australia is their main market.
The company is well known for its creative approach and innovative products. It has been a reference for the
quality of services and reliability.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Experiences catered for:
Outback, Nature and Wildlife, Self Drive
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Australian brochure:
Yes
January, February, December
Percentage of passengers that purchase
ground product:
91 - 100%
Month of publication:
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
1994
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Year established:
1999
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 223 of 315
New Zealand
page 224 of 315
Experience Group
Website: www.experiencegroup.co.nz
Flight Centre
Mr David Walker-Redmond
Product Development Manager
Website: www.flightcentre.co.nz
Jenny Wallis
Product Manager - Australia and New Zealand
Specialists in providing travel and event services to groups and individuals wanting to go to major sporting and
cultural events worldwide.
Flight Centre Product is an internal division of Flight Centre New Zealand - one of the largest single brand retail
travel groups in New Zealand with 126 retail stores nationwide.
Each year Experience Group takes clients to diverse events such as NRL Grand Final, Bledisloe Cup, HSBC
Sevens (Hong Kong, Las Vegas, Gold Coast, Wellington), Melbourne Cup, Formula 1 Grand Prix and Bathurst.
Within the New Zealand market they are responsible for tactical procurement, campaign management and
brochure production. They distribute to Flight Centre, Student Flights, CruiseAbout, Travel Associates and
World Travellers Ltd.
Tailor-made and customised sporting tours are also a specialty.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Travel types:
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
November, December
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2010
Year established:
1990
Years marketing Australia:
More than 2 but less than 5 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct
page 225 of 315
GO Holidays
Website: www.goholidays.co.nz
House of Travel
Ms Maja Smithson
Product Development Manager Australia and
Sports/Events
Website: www.houseoftravel.co.nz
Ms Rachel Mancini
Destination Manager - Australia
GO Holidays has enjoyed steady growth and has expanded into a diverse travel group comprised of specialist
travel divisions based in Auckland.
A large independent chain of travel agents with over 70 stores offering overseas travel deals, holiday packages,
airfares, coach tours, cruises, and travel tips. A leader in travel technology with an award winning website
including flights and holiday aggregator; and a HOT travel app. Helping Kiwis see the world for almost 30 years
- they are extremely proud of their Kiwi heritage.
They have a fantastic range of travel products in all corners of the globe and enjoy strong relationships with
suppliers across the world including the majority of on-line carriers in New Zealand.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Escorted Group Tours, FIT
(Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Seller Op types:
Accommodation, Regional Tourism Authority
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
August
Month of publication:
Number of passengers to Australia per year:
40,000 or more
August, September, October, November,
December
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
40,000 or more
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
51 - 75%
Year established:
1986
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
1987
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct
page 226 of 315
Mondo Travel
Website: www.mondotravel.co.nz
Online Republic
Miss Jacqui Dickson
Campaign Manager
Website: www.onlinerepublic.com
Mr Chris Houston
Revenue Manager
Mr Phil Wright
Operations Manager
The Mondo Travel Group is 100% New Zealand owned and operated. Mondo Travel's positioning is 'affordable
premium'. Their brand consists of Mondo branded retail agencies, Mondo Business Travel - Corporate, Mondo
Travel Brokers, Mondo Travel Asia - Ethnic agencies and Mondo Travel MICE. With such a wide plethora of
retail distribution they cater for leisure travel, business, large groups through to special events.
Main operation type:
Wholesale/Retail
Online Republic is a global travel group specialising in cruise, car rental and motorhome travel bookings. They
completed over 100,000 car rentals and 7,000 motorhome bookings in Australia in 2014.
Product profile:
Mid-range, Luxury
Main operation type:
Online Travel Agent
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Budget
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, FIT (Free and Independent
Traveller)
Experiences catered for:
Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Airlines, Attractions, Inbound Tour Operators,
Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2004
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2007
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
page 227 of 315
Pack Ya Bags Travel Wholesale
Website: www.packyabags.com
Mr Ray Aucott
Director
Pack Ya Bags is a wholesale travel company specialising in reasons to travel, including smaller products and
services. They cater for individuals and small groups for all reasons and for all budgets. They brochure with
retail travel agents throughout New Zealand. They are interested in maintaining existing contacts but also look
for new and interesting products and services.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1974
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
page 228 of 315
Norway
page 229 of 315
Australiareiser
Website: www.australiareiser.no
Mr Martin Dahl Jespersen
Group Sales Director
Australiareiser is a niche company that specialises in Australia and has offices in Norway, Sweden and
Denmark. Their market is tailor-made FIT packages and escorted group travel. STA Travel, Fijireiser and
Grupperundreiser is also part of Australiareiser Group.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
October
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2005
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Inbound Tour Operators
page 230 of 315
Singapore
page 231 of 315
2TOGO Pte Ltd
Website: www.australiatravelcentre.com.sg
Apple Holidays Pte Ltd
Mr Franz Ong
Chief Executive
The organisation partners with Australian vendors to provide an extensive range of travel products
(accommodation, sightseeing, transportation) as well as modular packages whereby their members can
purchase "online" and receive instant confirmations.
Through the easy use of their trip planner, they enable their members to plan and build their own travel itinerary
based on their needs and preferences.
Main operation type:
Online Travel Agent
Product profile:
Mid-range
Website: www.apple-holidays.com.sg
Mr Alfie Wei Bin
Tour Consultant
Apple Holidays has earned a high reputation in the market for value for money, friendly and professional
service.
They provide services including worldwide ticketing, tour packages, free and easy, hotel reservations, cruises,
company trips and visa arrangements.
They are a one stop shop dedicated to providing all your travel needs.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Australian brochure:
Yes
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Month of publication:
Percentage of passengers that purchase
ground product:
91 - 100%
January, February, March, April, May, June,
July, August, September, October, November,
December
Year established:
2013
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2004
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct
page 232 of 315
Chan Brothers Travel Pte Ltd
Website: www.chanbrothers.com
CheapTickets.sg
Ms Sheryn Chia
Product Manager
Website: www.cheaptickets.sg
Ms Laura Elford
Head of Marketing, Asia
Chan Brothers Travel offer a wide choice of destinations from mainstream to the exotic. While they explore
new destinations and venture into opening the road less travelled, they consistently review and revisit existing
ones with new itineraries and experiences. They attain top of mind recall by maintaining a strong marketing and
communications link with customers, prospects, business partners and general public.
CheapTickets.sg is part of a global online company, Travix, based in the Netherlands. They manage an
extensive portfolio of travel focused websites operating under the travel brands BudgetAir, Flugladen, Vayama
and Vliegwinkel. Travix operates its five brands in 18 countries, employing over 400 staff with combined sales in
excess of US $1Billion.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget
Travel types:
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive
Seller Op types:
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
April, May, June
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
Year established:
2011
Year established:
1965
Years marketing Australia:
Between 1 and 2 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 233 of 315
CTC Travel (Commonwealth Travel Service Corporation Pte Ltd)
Dynasty Travel International Pte Ltd
Website: www.ctc.com.sg
Website: www.dynastytravel.com
Ms Lesley Tan
Head of Department - Free and Easy
Ms Dorothy Cheong
Product Development Manager
Established as a Singapore based tour agency, CTC Travel has evolved into a leading travel and tour operator.
More than just a travel agency, CTC Travel's expertise in destination international faring and strategic mindsets
has allowed the company to leverage on its strength to provide a highly diverse customer base the best travel
options.
From humble beginnings as a small traditional travel agency specialising in Australia travel packages, the
company has grown to become a leading full-service retail and corporate travel company with various market
segment interests. With an annual sales turnover of S$94 million in 2013 and over 110 staff, Dynasty Travel
ranks among Singapore's top travel service providers.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Self Drive
Experiences catered for:
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Month of publication:
January, February, December
Australian brochure:
Yes
Number of passengers to Australia per year:
2,001 - 5,000
Month of publication:
April, May
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Year established:
1990
Percentage of passengers that purchase
ground product:
76 - 90%
Years marketing Australia:
10 years or more
Year established:
1976
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
10 years or more
Distribution channel:
Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 234 of 315
EU Holidays Pte Ltd
Website: www.euholidays.com.sg
Euro-Asia Holidays Pte Ltd
Mr Marcus Low
Director
A company that wants to create innovation in the tourism industry.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators
Australian brochure:
Yes
Month of publication:
July
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2010
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Website: www.euroasiaholidays.com.sg
Ms Vivian Lee
Senior Tour Manager
A travel agency dedicated to serving the many Singaporeans travelling overseas for business or pleasure. The
company has embarked on an expansion program with the ambition to increase sales revenue and improve the
products and services catered to several niche markets.
They specialise in FIT, group and incentive tours, and also cater to special interest travellers like adventure
seekers, school education and culture groups.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1988
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 235 of 315
Farmosa Holiday Tour (S) Pte Ltd
Website: www.farmosa.com.sg
Giamso International Tours Pte Ltd
Annie Wong
Product Development Manager
Website: www.giamso.com.sg
Ms Elain Yap
Aussie Specialist
Giamso International Tours is a travel agency that offers a wide range of products and services. Their vision
is to provide quality service that exceeds the expectations of their customers. With more than 35 years of
experience, Giamso has successfully expanded from a small rented shop house into its own premises at
People’s Park Centre.
Farmosa Holiday Tour has had phenomenal and stable growth and is well recognised by people all around
Asia. They opened their doors to serve enthusiastic travellers and provide excellent service with their
professional team. They have been servicing about 3000 clients annually to Australia and specialise in
providing free & easy packages, tour packages and self drive trips.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Mr Michael Giam
Managing Director
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, April, September
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
501 - 1,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Month of publication:
February, May, August, November
26 - 50%
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1979
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Year established:
1982
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 236 of 315
Holiday Tours & Travel Pte Ltd
Website: www.jetabout.com.sg
Hong Thai Travel Services (S) Pte Ltd
Ms Cindy Loo
Manager - Leisure
Website: www.hongthai.com.sg
Fiona Lee
Business Development Officer
Today, after more than two decades of conscientious effort, the company has joined the ranks of large sized
travel agencies and now recognised as one of the leading industry players and a premier travel agency
providing various services. They boast a total staff strength of over 140 employees.
Firmly established as a leader in outbound leisure travel, they offer total flexibility in accommodation, mode of
transport, sightseeing, choice of carriers and departure dates. As the leisure arm of Qantas Airways, they offer
FIT holiday packages and work with leading Asian carriers under the Jetabout Holidays branding to provide a
powerful synergy that can greatly benefit clients.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, August
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1972
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Mr Dji Kiong Bong
Sales Executive
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1985
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 237 of 315
Misa Travel Pte Ltd
Website: www.airfares.com.sg
New Shan Travel Service Pte Ltd
Mr Bernard Chan
Product Manager
Website: www.newshan.com
Mr Alvin Wong
Product Manager
Established in 1994, MISA Travel, housing more than 90 staff, has evolved to become one of Singapore's
accredited and leading online travel agencies, with a local based call centre and 24/7 emergency support
hotline.
With 140 staff the provide a full spectrum of travel related services, such as flight reservations and ticketing,
group tours, free and easy packages, hotel reservations, visa arrangements, corporate ticketing, wholesale
ticketing and incentive tours.
Its internet-based business model generates a turnover of approximately S$60milllion.
Main operation type:
Wholesale/Retail
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range
Travel types:
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
Month of publication:
January, July
January, February, March, July, August,
September
Number of passengers to Australia per year:
5,001 - 10,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1994
Year established:
1972
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 238 of 315
Pacific Arena Pte Ltd
Website: www.pacificarena.travel
Resorts Travel Pte Ltd
Mr Derek Chin
Product Executive
Website: www.Resortstravel.com.sg
Ms Tracy Wong
Manager, Advertising and Promotions
Resorts Travel is an accredited IATA outbound leisure tour operator and member of the National Association of
Travel Agents (NATAS) in Singapore.
Pricebreaker has retail stores located at prime shopping malls. They offer convenience and accessibility as they
are open 7 days a week.
Their stores are ideal for independent travellers and offer value added packages, rail passes, customised tours
and hotel accommodation worldwide.
Mr Sunny Leong
Managing Director
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Seller Op types:
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, FIT (Free and
Independent Traveller)
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
April, October
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1991
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
March
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1976
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 239 of 315
Scenic Travel Pte Ltd & Global Travel Pte Ltd
Sino-America Tours Corporation Pte Ltd
Website: www.scenic-travel.com
Website: www.satours.com
Ms Keller Ang
Manager, Product Marketing and Wholesale
Global Travel is a travel management company whilst Scenic Travel is the leisure arm of the business.
Ms Yvon Wong
Assistant Manager
Together they cater to corporate clients, MICE groups, FIT travel, school groups and sports related events such
as the Gold Coast Marathon.
Firmly established as one of the largest and most esteemed travel operators in Singapore, they provide
memorable and reliable travel experiences through products such as escorted group tours, flexi-tours,
customised tours, meeting & incentive and student excursions. They make it their business to exceed the travel
expectations of customers and pride themselves on doing it all, and doing it all the best!
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
June, December
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
1974
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Seller Op types:
Australian brochure:
Yes
Month of publication:
January, February
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1975
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 240 of 315
Sky Travel & Tours Pte Ltd
Website: http://www.skytravelntours.com
UOB Travel Pte Ltd
Ms Jasmine Chan
Director
A new travel agency set up last year in June 2014.
Website: www.uobtravelplanners.com
Ms Celene Khoo
Senior Executive
Main operation type:
Wholesale/Retail
UOB Travel has grown in size and reputation through dedicated professionalism and service excellence. In
1990, they became a wholly owned subsidiary of Singapore's leading international banking group, the United
Overseas Bank Group (UOB). Coupled with UOB sound financial backing, reliability and security, UOB Travel is
able to provide a wide array of services that guarantees a safe, enjoyable and fruitful travel.
Product profile:
Mid-range
Main operation type:
Wholesale/Retail
Travel types:
FIT (Free and Independent Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Food and Wine
Travel types:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Australian brochure:
No
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Self Drive
Number of passengers to Australia per year:
0 - 250
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Australian brochure:
No
Percentage of passengers that purchase
ground product:
11 - 25%
Number of passengers to Australia per year:
2,001 - 5,000
Year established:
2014
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
More than 2 but less than 5 years
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of business in Australia:
11 - 25%
Year established:
1974
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 241 of 315
South Africa
page 242 of 315
ITT Inspirations Travel & Tours (Pty) Ltd
Website: www.downunder-inspirations.co.za
Mrs Dana Webber
Director
ITT aims to offer travellers a broad spectrum of superb and unparalleled experiences in each of their diverse
destinations. A member of BoTG Europe, with buying power, negotiated deals and reliable partners, they are
able to offer customers superlative value and packages.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, July, August
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1989
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 243 of 315
South Korea
page 244 of 315
Blue Travel Co Ltd
Website: www.bluetravel.co.kr
Daemyung Tourmall
Ms Boon-hong Jeon
Manager - Sales Team
When ordinary Koreans started to travel abroad in 1989, Blue Travel launched a unique program which
specialised in backpacker, honeymoon, and family travel.
Website: www.daemyungtourmall.com
Ms Sejin Ryu
Director
Daemyung Tourmall opened a travel agency in 2010 although the company was established in 1981. They
have 12 resorts in Korea and send 60,000 travellers overseas each year. They have recently started dealing
with the wedding market and operate services for FIT, honeymooners and much more.
From the very beginning they have aimed to develop a sound tour and culture and satisfy customers with high
quality service as one of the top travel companies in the country.
Main operation type:
Online Travel Agent
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Business/Corporate, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Food and Wine, Sport, Nature and Wildlife, Self
Drive
Seller Op types:
Accommodation, Attractions
Australian brochure:
Yes
Month of publication:
February, September
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
page 245 of 315
GTA
Website: www.rbs.gta-travel.com/kr/
Hanatour Service Inc
Ms Eunyoung Ko
Marketing Designer
Website: www.hanatour.com
Ms Da-seul Kim
Manager
GTA is a world leader in the provision of ground travel products and services to the fully independent travel
(FIT) industry. They have been the power behind some of the biggest and best in travel for decades.
One of Korea's largest travel agencies with over 2,500 employees globally. For a decade it has ranked as one
of top travel companies in overseas travel and airline ticket sales.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Through its outstanding travel industry professionals and a directly operated network covering 28 areas around
the world, Hanatour has upgraded the level of travel services and driven the industry's growth in quantity and
quality.
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture
Seller Op types:
Accommodation
Australian brochure:
Yes
Month of publication:
December
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Under A$500 per person
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
1993
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of business in Australia:
0 - 10%
Year established:
1996
Distribution channel:
Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 246 of 315
Hanatour Service Inc
Website: www.hanatour.com
Hanatour Service Inc
Mr Hong-geun Seo
Operation Executive
Website: www.hanatour.com
Ms Ji-eun Kwak
Manager
One of Korea's largest travel agencies with over 3,200 employees globally. For 15 consecutive years it has
ranked as one of top travel companies in overseas travel and airline ticket sales.
One of Korea's largest travel agencies with over 2,500 employees globally. For a decade it has ranked as one
of top travel companies in overseas travel and airline ticket sales.
Hanatour has led quantitative and qualitative growth of travel industry by providing better service through a
directly operated network covering 29 areas globally and maintains a top position in customer satisfaction.
Through its outstanding travel industry professionals and a directly operated network covering 28 areas around
the world, Hanatour has upgraded the level of travel services and driven the industry's growth in quantity and
quality.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Youth/Backpacker/Working Holiday Maker,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Art and Culture, Nature and Wildlife, Walking, Self
Drive
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
May, June, November, December
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
Year established:
1993
Year established:
1999
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Wholesale/Tour Operator
page 247 of 315
Highest Tour
Website: hojuro.histtour.co.kr
INCOTA
Ms Youngsun Jung
Manager
Highest Travel was to provide expert Backpacker tours. They also provide and develop various products and
information to customers for honeymoon, backpackers, package tours and incentive tours.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2012
Years marketing Australia:
Percentage of business in Australia:
Distribution channel:
Website: www.travelmap.co.kr
Mr Jung Hoon Kim
President
INCOTA seeks interactive marketing communication with a variety of web activities including advertising the
services or products between company and customer or customer and customer. They always aim to provide
new content of online marketing, travel information and other relevant information with their local partners. They
operate:
- ATIC, Australia Travel Information community
- Travelmap, price comparison search on airlines, hotels, car rental
Main operation type:
Online Travel Agent
Product profile:
Budget
Travel types:
Youth/Backpacker/Working Holiday Maker, FIT
(Free and Independent Traveller)
Experiences catered for:
Walking, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
11 - 25%
More than 2 but less than 5 years
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2007
Direct, Inbound Tour Operators
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
page 248 of 315
Interpark Tour
Website: www.tour.interpark.com
IOS Travel
Ms Sun-Hee Noh
Team Manager
Interpark is one of the top e-commerce players in Korea, like e-bay. They have four main businesses;
entertainment, shopping, books and tours. The company is focused on online and has 18 million members.
Interpark Tour is one of the biggest online travel agencies and online airline tickets is a major part of their
business.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Website: www.ios.co.kr
Ms JinYoung Jun
Director
IOS Travel is one of strongest agents for Australia in Korea. They operate as an online travel agent and
wholesaler.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Outback, Walking, Self Drive
Seller Op types:
Accommodation, Attractions
Australian brochure:
No
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Walking, Self Drive
Number of passengers to Australia per year:
251 - 500
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Australian brochure:
No
26 - 50%
Number of passengers to Australia per year:
10,001 - 20,000
Percentage of passengers that purchase
ground product:
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
1999
Percentage of passengers that purchase
ground product:
26 - 50%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Year established:
1999
Distribution channel:
Direct, Wholesale/Tour Operator
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 249 of 315
JNJ Australia Pty Ltd
Website: www.jnjtravelgroup.com
KRT Tour
Mr Thomas Park
Director
Website: www.krt.co.kr
Mr Kwanghyun Lee
Executive
JNJ provide wholesale and retail services of Australian and New Zealand travel products to the South
Korean market. The Melbourne head office operates as an inbound tour operator with daily tours to Victorian
destinations. The Sydney office operates day tours to Hunter Valley and Jervis Bay and soon to add Port
Stephens and Blue Mountains. They also have offices in South Korea.
KRT is composed of a professional team of travel experts. They aim to offer the perfect holiday for their
customers.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Budget
Product profile:
Mid-range, Budget
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Experiences catered for:
Outback, Nature and Wildlife, Aquatic and Marine
Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Month of publication:
April, October
Number of passengers to Australia per year:
2,001 - 5,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Month of publication:
September
10,001 - 20,000
Percentage of passengers that purchase
ground product:
51 - 75%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
2012
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct
page 250 of 315
KTR Agency
Website: www.ktragency.com
Lotte JTB
Mr Hyun Cheol Kim
Managing Director
KTR Agency was established with the mission of being a professional marketing representative company and
previously worked with Tangalooma dolphin wild resort as the Seoul office.
They have now made their company an online travel special agent for all of Australia.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Website: www.lottejtb.com
June-woo Kim
Operations Executive
Lotte JTB is general travel agency established by a joint venture of Lotte and Japan Travel Bureau (JTB).
Lotte JTB provides differentiated travel services with Lotte’s outstanding retail and travel infrastructure and
JTB’s global network.
Lotte JTB is always looking for new things and preparing the next step to be Korea’s number 1 and the world’s
number 1 travel agency.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Experiences catered for:
Sport, Outback, Nature and Wildlife
Travel types:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Escorted Group Tours, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Outback, Nature and Wildlife
Australian brochure:
Yes
Seller Op types:
Attractions, Tours
Month of publication:
January
Australian brochure:
Yes
Number of passengers to Australia per year:
0 - 250
Month of publication:
January, April, July, October
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
26 - 50%
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Year established:
2004
Percentage of passengers that purchase
ground product:
11 - 25%
Years marketing Australia:
10 years or more
Year established:
2007
Percentage of business in Australia:
91 - 100%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 251 of 315
Lotte Tour Co Ltd
Website: www.lottetour.com
ModeTour Network
Mr Yoon-seok Choi
Executive
Website: www.modetour.com
Ms Seung Hyoun Son
Manager
Lotte Tour has grown to be a key Korean tour company and contributed to the development of the tourism
industry.
ModeTour is a wholesaler and the second largest company in Korea. Their main business is group tours,
incentive, honeymooners as well as FIT and cruise.
In an age where demand for travel has exploded and customers desire for travel has diversified, Lotte Tour
employees are committed to enhancing customer satisfaction by providing the best tour service and grow the
company to be socially respected and trusted.
ModeTour operates 40 branches throughout the country and they offer through 8,000 retailers.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Budget
Travel types:
Travel types:
Escorted Group Tours
Escorted Group Tours, Incentive/Convention,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Sport
Experiences catered for:
Seller Op types:
Attractions, Tours
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Australian brochure:
Yes
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Month of publication:
August, September, October
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
Average Spend Per Pax:
Under A$500 per person
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
0 - 10%
Number of passengers to Australia per year:
10,001 - 20,000
Year established:
1971
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1989
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
page 252 of 315
Naeil Tour Co. Ltd
Website: www.naeiltour.co.kr
NJK
Ms Young Mi Kim
Assistant Manager
Naeil Tour has a high position with FIT travellers in the Korea market.
In 2002 the company established Dolphins Travel a world wide hotel real-time reservation system. With this
brand power and 202 employees, Naeil Travel focus on FIT, with 70 staff specialists in different teams. They
provide more than 2,500 different FIT products.
Website: www.njk.co.kr
Mr Jong-Koo Noh
President
NJK is member of IATA and send more than 1,000 guests each month. They are a special agent for selling
airline tickets, resort and hotel rooms and a top agent for Philippines Shangri-la resorts, Elnido resorts and
many other resorts in the Philippines area.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Yes
Australian brochure:
No
February, March
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
51 - 75%
Percentage of passengers that purchase
ground product:
0 - 10%
Percentage of passengers that purchase
ground product:
Year established:
2000
Year established:
1995
Years marketing Australia:
Between 1 and 2 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Wholesale/Tour Operator
Distribution channel:
Direct, Wholesale/Tour Operator
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Walking, Self
Drive
Seller Op types:
Attractions, Tours
Australian brochure:
Month of publication:
page 253 of 315
NSTYLE TOUR
Website: www.nstyletour.com
Redcap Tour
Mr Jinkwon Choi
President
NSTYLE TOUR is a travel agency who specialise in FIT and SIT to Australia and Europe. They aim to provide
guests with unique travel products and wonderful experience through their website 'Great Australia'.
Website: www.redcaptour.com
Ms Seolhee Shin
Assistant Manager
Redcap Tour's business activities include incentive tours, convention and business travel.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Main operation type:
Incentive Buyer
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Product profile:
Mid-range
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive
Travel types:
Incentive/Convention
Experiences catered for:
Food and Wine, Nature and Wildlife
Seller Op types:
Accommodation
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1977
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2014
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 254 of 315
Segyero Tour Co. Ltd
Website: www.segyero.com
Today Tours
Doohun Chi
President
Segyero Tour is an FIT touring company that has been operating in Korea for 20 years. The company has
concentrated on promoting Australia since 2006. Segyero Tour tries to differentiate itself in the Korean market
by promoting itself as a premier FIT operator for the best quality price..
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Website: www.todaytours.co.kr
Ms Hoosook Shin
General Manager
Today Tours is a leading honeymoon travel specialist and wholesaler for more than 20 luxury resorts. They will
be opening a special website which features Australian tourism products.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
91 - 100%
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2000
Years marketing Australia:
10 years or more
Year established:
1993
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 255 of 315
Tour Channel Pty Ltd (Trading as Young Tour)
Ms Myung-hee Mun
General Manager
Young Tour arrange trips to Australia and as a wholesale travel agency check and plan the itinerary, arrange
accommodation, restaurants, transportation outdoor activities and so on.
They work mainly with well known travel agencies like Modetour and Hanatour in Korea.
Main operation type:
Wholesale/Tour Operator
Product profile:
Budget, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Travel Center Group
Website: www.travelcenter.co.kr
Ms Elice Lee
Managing Director
Travel Center Group is based in Sydney, Australia and do B2B as wholesaler, B2C as retailer and also operate
day tours in Sydney. They are specialised in the FIT market but also cater for small groups, incentives and
special interest travel.
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Month of publication:
January, February
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
5,001 - 10,000
Year established:
2007
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
51 - 75%
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
76 - 90%
Year established:
2008
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct
page 256 of 315
Very Good Tour Co.
Website: www.verygoodtour.com
Web Tour
Ms Hyo Sang Hwang
Operations Executive
Very Good Tour Co. provide real-time ticketing systems, wholesale and retail services. They offer group
packages, individual tour programs (flight and hotel), honeymoon, customised tour programs and MICE.
Their mission is to improve customer satisfaction by providing quality travel services. The Oceania team send
approximately 3,200 people to Australia and New Zealand per year.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1998
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
Website: www.webtour.com
Ms Yun-Hee Jo
Assistant Manager
Webtour is a FIT focused travel agent invested by Hanatour. They launch, on average, 15,000 people per
month. They offer the following services:
1. Free individual travel service
2. Real time reservation engine
3. Travel information, such as a worldwide travel map service using Google Maps and domestic travel tour
guides holding the largest domestic database
4. Business travel
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Nature and Wildlife
Seller Op types:
Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
2004
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 257 of 315
Spain
page 258 of 315
Ganesha Travel / Antipodes
Website: www.ganesha.cat
LaCuartaIsla
Mr Xavier Urpi
Owner
A small travel agency offering tailor-made trips and adventure experiences mostly across Europe.
In 2015 they started-up a new brand that will be launched later in the year under the name Antipodes Travel. It
will focus on Down Under destinations, mainly Australia and New Zealand for the Spanish market.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Attractions, Inbound Tour Operators, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2002
Website: www.lacuartaisla.com
Mrs Margarita Pascual Gonzalez
Product Manager - Oceania and Round the World
LaCuartaIsla is the wholesaler of the Barcelo group, and a joint venture with American Express. They specialise
in long haul travel in the Pacific area, Asia, America and Africa. Barcelo has three well-defined business areas:
- Barcelo Hotels & Resorts
- Travel Barcelo has 575 travel agencies
- Tour operator that serves not only the Barcelo travel network but the entire Spanish market.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, August, September, October, November,
December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
91 - 100%
Years marketing Australia:
More than 2 but less than 5 years
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
11 - 25%
Year established:
2011
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
page 259 of 315
SunHotels
Website: www.sunhotels.org
Mr Pontus Johansson
Contracting Manager
Northern Europe's leading accommodation wholesaler with global distribution and purchasing. SunHotels offer
its hotel partners great flexibility, a user friendly extranet interface compatible with over 25 different channel
managers and quick reliable payments by virtual credit card or wire transfer.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
0 - 10%
Year established:
2002
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 260 of 315
Sweden
page 261 of 315
Destination DownUnder/Soderhavsresor
Website: www.destinationdownunder.se
Tour Pacific
Ms Fiona Bergqvist
Director
Website: www.tourpacific.se
Mr Nicolas Petersson
Product Manager
Destination DownUnder and its sister company Soderhavsresor specialise in tailor-made travel itineraries
exclusively to Australia as well as New Zealand and the South Pacific. Their brochure is internet-based offering
a wide range of product from mid- to upmarket. They offer destination expertise, value for money and total
flexibility in their package options.
Tour Pacific distribute to over 150 retail agents as well as direct clients. They have produced escorted group
tours for six years and one of the biggest group tour operators in Sweden. They also specialise in tailor made
FIT tours and special interests (sport, fishing, wine and food). They target the mid to high end market and cater
for families and couples.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Seller Op types:
Accommodation, Airlines, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
March, April, August, September
Month of publication:
January
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2004
Year established:
1993
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators
page 262 of 315
Switzerland
page 263 of 315
Knecht Reisen AG
Website: www.knecht-reisen.ch
Kuoni Travel Ltd.
Mr Christoph Baerlocher
Product Manager - Australia
Mrs Nathalie da Costa
Junior Product Manager - Voyageplan
A leading specialist for Australia, New Zealand and South Pacific in the Swiss market. In addition, Knecht
Reisen has its own tour operation for Southern Africa, North America, Canada, Latin America, cruises
worldwide, ski, board and golf worldwide and a group department.
Products are distributed through its 27 own retail agencies, 80 priority retail agencies and 850 partner retail
agencies.
Website: www.kuoni.ch
Ms Jeannine Siegrist
Product Manager - Australia, New Zealand and
South Pacific
Kuoni Travel Ltd. is one of the largest tour operators in Switzerland, the UK and Scandinavia. Competitive
Australia product including air transportation, car and motorhome rentals, hotels, lodges, fly and drive, escorted
tours, soft adventure, rail tours, ferries, city vacations and cruise ships. They have a year-round brochure in
each country.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Month of publication:
June, July, August
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Number of passengers to Australia per year:
2,001 - 5,000
Australian brochure:
Yes
Percentage of passengers that purchase
ground product:
76 - 90%
Month of publication:
July
Year established:
1906
Number of passengers to Australia per year:
5,001 - 10,000
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Year established:
1961
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 264 of 315
Nova Tours AG/SA
Website: www.novatours.ch
Ozeania Reisen AG
Mr Gino Albisetti
Managing Director
Nova Tours was one of the first wholesalers in Switzerland to specialise in travel to Australia, New Zealand and
the South Pacific. They operate two offices, one in Aarau taking care of the Swiss German speaking market
and one in Lausanne for the Swiss French speaking market.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1980
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.ozeania.ch
Mrs Clare Walker
Managing Director/Owner
The head office is in Baden and a branch office in Zurich, with a total of 15 staff. True specialists for tailor-made
travel to Australia and Oceania and produce 3 extensive and unique brochures bi-annually for Australia and
New Zealand, the South Pacific and campervans/motorhomes in Australia and New Zealand. They feature
quality products with a special focus on unique experiences.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Indigenous, Sport, Outback, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1988
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators
page 265 of 315
Travelhouse Skytours (Hotelplan Suisse)
Website: www.travelhouse.ch
TUI Suisse Ltd
Mrs Karin Marty
Product Manager
Website: www.tui.ch
Ines Gormley
Manager- Product and Trading Modular East
Skytours is a part of the Hotelplan Suisse/MTCH group. Under the Skytours Travelhouse brand, they publish
a yearly brochure for Australia, New Zealand and South Pacific and are well known as a specialist for these
destinations. They have their own network of about 110 travel agencies and about 700 independent agents in
all of Switzerland through which their product is sold.
TUI Suisse is grouped into three sectors; tour operating, commercial activities and a retail network with on
and offline sales channels. TUI Suisse's brands offer a large and broad tourism program in the Swiss market.
Brands include 1-2 Fly, Airtours, TUI FlexTravel, First Business Travel, TUI Events, TUI Reisecenter. There are
70 TUI branch offices and over 600 affiliated travel agencies throughout Switzerland.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
July, August, September
Month of publication:
August
Number of passengers to Australia per year:
2,001 - 5,000
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
51 - 75%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
Year established:
1961
Year established:
1935
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Distribution channel:
Inbound Tour Operators
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 266 of 315
Taiwan
page 267 of 315
Cosmo Express International Co. Ltd
Website: www.4p.com.tw
Enjoy Travel Service Co. Ltd
Mr Ross Hsieh
Manager
Website: www.etsgo.com.tw
Mr Denise Chang
Manager
Cosmo Express International Co. Ltd has 80 staff members and specialise in wholesale and retail with its main
focus on Europe, America, Australia, South East Asia and Japan.
Enjoy Travel Service has been selling the South Pacific for almost 10 years and gaining a good reputation in
the market. Detailed itineraries can be found on their website.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Their main goal is to present the most beautiful and spectacular views to our clients. Currently, they are
targeting middle class customers by providing them a well organised itinerary.
Travel types:
Escorted Group Tours, Incentive/Convention
Experiences catered for:
Food and Wine, Nature and Wildlife, Aquatic and
Marine Life
Seller Op types:
Attractions, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1989
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
September, October
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
2005
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 268 of 315
EZ Travel
Website: www.eztravel.com.tw
Fantasy Travel Service Co Ltd
Ms Angela Wu
Manager
EZTravel is one of the biggest online travel agents in Taiwan. They sell inbound, outbound, tickets, hotels,
packages and groups on their website.
Website: www.fantasy-tours.com
Ms Ada Lee
Product Assistant Manager
Main operation type:
Wholesale/Retail
Fantasy Travel Service Co., Ltd. has provided full services for both local and foreign travellers for over 25
years. Each year they send domestic tourists to Europe, Japan, North and South America, Africa, Australia,
New Zealand, and Asia on package group tours, sales incentive tours and FIT. They specialise in designing
exquisite travel and especially focus on the high end consumer.
Product profile:
Mid-range
Main operation type:
Wholesale/Retail
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife,
Walking, Self Drive, Aquatic and Marine Life
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Seller Op types:
Accommodation, Attractions, Tours
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife
Australian brochure:
No
Seller Op types:
Accommodation, Attractions, Tours
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Month of publication:
January, April, July, October
Percentage of passengers that purchase
ground product:
11 - 25%
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Year established:
2000
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of business in Australia:
0 - 10%
Year established:
1990
Distribution channel:
Direct, Wholesale/Tour Operator
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 269 of 315
Formosa Travel Service Ltd
Website: www.kktour.tw
Friendship Travel Service Co., Ltd
Mr Shih-Tsung Chang
Executive Assistant
Website: www.ftstour.com.tw
Ms Yu-Han Lin
Project Manager
The company is one of Taiwan's leading travel agencies and package tour providers. Their professional team
have been planning outbound travel, charters, tours and vacation packages for individuals, families and groups
from Taiwan to Australia. With 8 branches in Taiwan, they pride themselves on providing a service with a
personal touch that tailors every vacation to each clients specific needs.
An eminent tour service provider owning a long history and great reputation. Since establishment, they hold
"quality is the upmost and customers are the most respected" as a standard. In harmony with government
tourism policy to develop sightseeing and travel activities, Formosa Tours has been continuously using
computerised operations with a loyal and faithful attitude to provide quick services to customers.
Ms Irene Chen
Supervisor - Long Haul
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January, February, March, October, November,
December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$500 – A$1,000 per person
76 - 90%
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January, February, July, August, November,
December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1974
Years marketing Australia:
10 years or more
Year established:
1975
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Wholesale/Tour Operator
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 270 of 315
Hung Ta Travel Service Co Ltd
Website: www.tigertour.com.tw
Lion Travel Service
Mr Eugene Weng
President
Hung Ta Travel has been concentrating on the Australia and New Zealand market since establishment. In
2014, they serviced 3,500-4,000 passengers to Australia. They also assist their subagents to handle incentive
groups to Oceania. They have a head office in Taipei and branch offices in Taichung and Kaohsiung. With 40
staff, they strive to provide the best service to clients.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Website: www.liontravel.com
Mr Vincent Huang
Manager - Oceania Department
Spanning multiple industries including tourism, integrated marketing, diversified media, transportation,
information technology, medical tourism, meeting and convention operations, business and incentive tourism,
management consulting and career development services, Lion Group strives to provide quality lifestyle and
travel services to its customers. Their core business philosophy 'Enjoy Lion, Enrich Life' has led Lion Group to
become a travel industry leader in Taiwan.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Seller Op types:
Australian brochure:
Yes
Accommodation, Attractions, Regional Tourism
Authority, Tours
Month of publication:
April
Australian brochure:
No
Number of passengers to Australia per year:
10,001 - 20,000
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1977
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Year established:
1992
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 271 of 315
Royal Jetway Express
Website: www.royaljetway.com.tw
South East Travel Service Co., Ltd
Mr Max Yang
Supervisor
Royal Jetway Express plans journeys rich in history, art, music and architecture in every trip. They aim to
present a journey of elegance to their distinguished customers.
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Seller Op types:
Website: www.settour.com.tw
Mr Nature Pan
Section Manager
South East Travel is headquartered in Taipei and the essence of the lot is to successfully develop overseas
branch locations throughout China, Japan and the United States in order to provide the most convenience for
consumers.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget
Travel types:
Art and Culture, Food and Wine, Nature and
Wildlife, Aquatic and Marine Life
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Month of publication:
January, February, March, October, November,
December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
Year established:
1961
Year established:
1977
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct
page 272 of 315
Thailand
page 273 of 315
Express Holiday Center Co Ltd
Website: www.expressholidaycenter.com
First World Tour Co Ltd
Mr Chokchai Ittipanuvat
Managing Director
Incorporated to do wholesale packages initially to Turkey only, it expanded to cover many other destinations.
In early 2010, it entered the incentive and MICE market for every destination, not least Australia and New
Zealand. In 2012 it operated MICE groups to Italy (500 passengers) and Hawaii (515 passengers) and in 2014
to Hong Kong/Macau (480 passengers).
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Sport, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
Website: www.fwt2003.com
Miss Uthumporn Wiriyangkool
Senior Counter Sales Offcer
First World Tour Co.,Ltd provides tour services around the world including air and ground transportation, meals,
sightseeing programs, accommodation and special interest packages (sport tours, nature tours or shopping).
Their many services:
- MICE
- Outbound tours
- Preparing accommodation
- Booking and issuing air tickets
- Coach and van rental
- Education consulting
- Visas
Main operation type:
Incentive Buyer
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Self Drive
26 - 50%
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Year established:
1997
Australian brochure:
Yes
Years marketing Australia:
More than 2 but less than 5 years
Month of publication:
February, August
Percentage of business in Australia:
11 - 25%
Number of passengers to Australia per year:
0 - 250
Distribution channel:
Inbound Tour Operators
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
2003
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 274 of 315
MD Tours & Travel Co Ltd
Website: www.mdtours.com
Travel Vision and Educations
Miss Chompunuch Punninda
Operations Supervisor
A leading travel agency in Thailand who offers outbound tours to all parts of the world serving deluxe scheduled
tour groups. Being one of the "Top-Class" tour operators they have developed prestigious tour programs for
high purchasing power clients. Service excellence is one of their key factors in business success.
Website: www.travelvisions.net
Thongchai Wibulsaksakul
Executive Director
Travel Vision and Educations provides inclusive services to clients. They book air tickets, accommodation,
suggest itineraries and make sure that itineraries are created as requested by clients.
Main operation type:
Wholesale/Retail
They are a member of the Thai Travel Agents Association and registered with the Tourism Authority of
Thailand.
Product profile:
Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Business/Corporate, Incentive/Convention, FIT
(Free and Independent Traveller)
Product profile:
Mid-range
Experiences catered for:
Art and Culture, Food and Wine, Self Drive
Travel types:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Australian brochure:
Yes
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Month of publication:
February, June, October
Seller Op types:
Attractions, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$1,000 – A$2,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2000
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
11 - 25%
Year established:
1974
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 275 of 315
Victory Travel Center Co Ltd
Website: www.bigworldholiday.co.th
Zanda Convention & Fair Tour Co., Ltd.
Mr Prempong Sinkitcharoenchai
Sales Manager
An outbound tour operator whose expertise is Australia, New Zealand, Japan, China, Kenya, Philippine, and
Vietnam. They will soon expand to new markets such as Europe and Great Britain. They focus on incentive
groups, corporate, FIT, leisure, and wholesale. Customer segments are luxury, youth, budget, families, and
corporate. They are a wholesale company under the name 'Big World Holiday Co., Ltd'.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Website: www.tour2asian.com
Mrs Kanita Watanaphonphan
Product Manager
Services provided by the company include technical visits for groups, incentive specialists, ground handling,
tailor-made programs and hotel reservations.
Their target markets are leisure, groups, FIT, luxury traveller, incentives. Their customers include the
government sector, Pharmaceutical, Gas industry, Chemical industry and other very well-known private sector
companies.
Main operation type:
Incentive Buyer
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Outback, Nature
and Wildlife, Self Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
January, February, April, September, October,
December
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Average Spend Per Pax:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1988
Years marketing Australia:
10 years or more
Year established:
2004
Percentage of business in Australia:
11 - 25%
Years marketing Australia:
10 years or more
Distribution channel:
Percentage of business in Australia:
51 - 75%
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Inbound Tour Operators
page 276 of 315
United Arab Emirates
page 277 of 315
Destinations of the World
Website: www.dotw.com
Emirates Holidays
Mr Guido Lloyd
Regional Product Director - Asia Pacific
Website: www.emiratesholidays.com
Mr Sam Bolivar
Contracts Manager Oceania
Emirates Holidays is one of the largest wholesale tour operators in the Gulf and Middle East region offering
a comprehensive programme of extensive vacation products. Supported by a network of retail travel agents,
preferred sales agents and Emirates offices, it offers a wide range of products in the Middle East, Africa, Indian
Ocean, Europe, Americas, Asia and Australasia.
A dedicated B2B global wholesale company who in the past decade have expanded to Europe, the Americas
and Asia Pacific. They currently have two hubs in the region, Kuala Lumpur and Bangkok. Their 450,000+
clients globally range from tour operators to major travel entities connected via XML or through online interfaces
selling in excess of 3 million room nights per annum.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Mr Mathew D'Costa
Senior Product Manager
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Incentive/Convention, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, July, August
Seller Op types:
Accommodation
Number of passengers to Australia per year:
501 - 1,000
Australian brochure:
Yes
January, February, March, April, May, June,
July, August, September, October, November,
December
Percentage of passengers that purchase
ground product:
91 - 100%
Month of publication:
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 278 of 315
Newrak Leisure Travel & Tourism LLC
Website: www.newraklt.ae
Time Travel LLC
Mr Lincoln Edwin
Travel Manager - UAE
Website: www.timetravel.ae
Mr Thomas George
Director
Time Travel LLC is a professional travel and tours management company serving customers over a period
of two decades. Founded in 1993, with a view to provide exemplary travel and holidays services, they have
continued to successfully achieve satisfaction among their customers year on year. Their professional team is
pleased to cater to a wide array of travel services, from airline/hotel bookings to visas and transfers.
Mrs Noemat Samra
Business Development Manager
Newrak Leisure Travel & Tourism is a retail travel agency promoting tourism to Australia in the UAE market for
long holiday makers, honeymooners, etc. They also provide assistance for Visa services to Australia.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Self Drive
Seller Op types:
Attractions, Inbound Tour Operators
Australian brochure:
Yes
Experiences catered for:
Art and Culture, Food and Wine, Sport, Nature and
Wildlife, Self Drive
Month of publication:
April, May, June, July, August, September,
October
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Travel types:
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Percentage of passengers that purchase
ground product:
11 - 25%
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Year established:
1995
Percentage of passengers that purchase
ground product:
91 - 100%
Years marketing Australia:
More than 5 but less than 10 years
Year established:
2005
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 279 of 315
Travel Point LLC
Website: www.travelpoint.om
Ms Astrin DSilva DSilva
Marketing Manager
Mr Sunil Prabhakar
Chief Executive Officer
A travel consortium of Travel Point LLC and Travel City LLC, they have successfully emerged as one of the
most reputed and successful travel service providers in the Sultanate of Oman. Travel City LLC is a passenger
sales agents for all airlines. Travel Point LLC represents travel solutions including leisure and hospitality
products, medical tourism, pilgrimages, car hire, logistics and cargo.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Indigenous, Nature and Wildlife,
Self Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Month of publication:
January, December
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1989
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 280 of 315
United Kingdom
page 281 of 315
1st Class Holidays
Website: www.1stclassholidays.com
All Ways Pacific Travel
Mr Brian Hawe
Product Manager
1st Class Holidays is a privately owned tour operator based in Manchester, United Kingdom, and specialise in
Australia, New Zealand, Canada and the USA.
Website: www.awtm.co.uk
Ms Kaye Rankin
Managing Director
All Ways Tailormade Travel specialises in holidays to Australia, New Zealand and the islands of the South
Pacific. Their staff, each with in excess of 25 years experience in selling Australia, create individual itineraries to
suit clients requirements.
Established in 1996, they specialise in tailor making itineraries to client's exacting requirements using a variety
of accommodation types and transport methods with the accent firmly on customer service and quality.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Accommodation, Airlines, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
October
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Over A$10,000 per person
91 - 100%
Australian brochure:
Yes
Month of publication:
July
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2011
Years marketing Australia:
More than 2 but less than 5 years
Year established:
1996
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
More than 5 but less than 10 years
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
page 282 of 315
ANZCRO
Website: www.anzcro.com.au
ANZCRO (UK) Ltd
Miss Aimie Ellman-Brown
Inbound Coordinator
Website: www.anzcro.co.uk
Mr Chris Bowdidge
General Manager
A significant inbound tour operator and one of the few who specialise entirely in Australia, New Zealand and
South Pacific. They have offices on the Gold Coast, UK and Queenstown. Their target market is FIT at all
levels and couple travel is a particularly solid segment. Placing a strong emphasis on sightseeing, attractions,
accommodation and transport, their aim is to sell the entire package.
ANZCRO produces a dedicated Australia brochure for distribution to travel agencies throughout the UK. It
features escorted coach and self-drive holidays, a comprehensive range of accommodation and sightseeing
options throughout Australia, island resorts, cruises, rail journeys, motorhome, car hire and small group tours.
ANZCRO is ATOL licensed, ABTA bonded and IATA accredited.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Product profile:
Mid-range, Budget, Luxury
Travel types:
FIT (Free and Independent Traveller)
Travel types:
Experiences catered for:
Food and Wine, Outback, Nature and Wildlife, Self
Drive, Aquatic and Marine Life
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
May, June, July, August, September, October
Australian brochure:
Yes
Number of passengers to Australia per year:
10,001 - 20,000
Month of publication:
June, July
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
1,001 - 2,000
Year established:
1995
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
91 - 100%
Years marketing Australia:
10 years or more
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
91 - 100%
Year established:
2001
Distribution channel:
Direct
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 283 of 315
Audley Travel
Website: www.audleytravel.com
Austravel - TUI UK
Ms Helen Richards
Product Executive
Audley Travel is a dynamic, multi award-winning company specialising in travel to all four corners of the world.
They pride themselves on superb destination knowledge and the finest client service. They are principally a
direct sell FIT tour operator selling bespoke holidays to a discerning and adventurous clientele.
Website: www.austravel.com
Katie Warburton
Destination Manager
Austravel offer a wide distribution via direct clients and as the sole Australia provider for the TUI UK high street
shops.
Main operation type:
Wholesale/Tour Operator
Confirming their position as destination specialists, Austravel were voted the 'Australasia Tour Operator of the
Year' in the British Travel awards.
Product profile:
Mid-range, Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Month of publication:
June, July, August, September
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
20,001 - 40,000
Year established:
1996
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
51 - 75%
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
Percentage of business in Australia:
0 - 10%
Year established:
1977
Distribution channel:
Inbound Tour Operators
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
page 284 of 315
Bridge & Wickers
Website: www.bridgeandwickers.co.uk
Destinology
Mr Jeremy Webster
Sales and Product Manager
Bridge & Wickers is a high end London based tour operator specialising in tailor made itineraries to Australia.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Website: www.destinology.co.uk
Ms Liz Martin
Product Manager, Australasia
Destinology provides luxury, tailor-made holidays to destinations worldwide. With a dedicated and experienced
team their ethos is to provide the very highest level of personal service. Offering a wide range of holiday
experiences such as family, all inclusive, tours, multi centres, weddings and honeymoons, Destinology carried
27,000 pax in 2014 and is set to grow a further 30% in 2015.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
1,001 - 2,000
Year established:
2004
Number of passengers to Australia per year:
Years marketing Australia:
10 years or more
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of business in Australia:
51 - 75%
Percentage of passengers that purchase
ground product:
76 - 90%
Distribution channel:
Inbound Tour Operators
Year established:
2004
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
page 285 of 315
Flight Centre Travel Group
Website: www.flightcentre.co.uk
Freedom Australia
Miss Becky Greaves
Destination Owner/Product Manager
Website: www.freedomaustralia.co.uk
Jennifer Snow
Product Manager
They have been offering advice and making travel arrangements for customers since the first store opened in
Sydney, Australia in 1981. Today they are one of the world's largest and most successful independent travel
retailers with more than 1,700 stores globally.
A national UK tour operator established in 2000, providing tailor made travel and packaged holidays throughout
Australia via their brochure and actively managed websites. Their clients are mostly independent travellers
looking for a 3 to 6 week multi-centre experience in Australia.
They have grown the business and team of experts to over 85 stores in the United Kingdom, with new stores
opening regularly.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker, FIT
(Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2000
Years marketing Australia:
10 years or more
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
Airlines, Regional Tourism Authority
Australian brochure:
Yes
Month of publication:
November
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
page 286 of 315
Gold Medal Travel Group
Website: www.goldmedal.co.uk
Inspired by Australasia
Mr Ross Sinclair
Product Manager
Gold Medal Travel Group is a traditional tour operator that has been operating for over 40 years. They supply
flights, hotels, car hire, tours and excursions to travel agents.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Website: www.inspiredbyaustralasia.co.uk
Mrs Helen Mather
Product/Senior Sales
Inspired by Australasia is a holiday travel and tour company specialising in affordable luxury holidays in
Australasia. They tailor-make the perfect luxury holiday tour, but at an affordable price. Clients can choose from
holidays to Australasia, New Zealand, South Pacific and Far East stopovers.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
May, June, July
Month of publication:
July, August
Number of passengers to Australia per year:
20,001 - 40,000
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1973
Year established:
2009
Years marketing Australia:
10 years or more
Years marketing Australia:
Under 1 year
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Inbound Tour Operators
Seller Op types:
page 287 of 315
Kuoni Travel UK
Website: www.kuoni.co.uk
lowcosttravelgroup
Mr Tom Waite
Commercial and Product Executive
Website: www.lowcostbeds.com
Mr Ralf Zimmer
Purchasing Director APAC
Since 1906, they have been travelling the world with a sense of adventure and today their expertise and
knowledge span an amazing 80 countries. From the blissful Maldives to epic adventures in South America, their
trusted travel experts offer exceptional service and can tailor-make an authentic holiday that's right for you.
They provide honest and personal recommendations and sharing their first-hand experiences.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
Yes
Month of publication:
January
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1906
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators
Mr Adam Alford
Managing Director APAC
lowcosttravelgroup is the UK holding company for the two trading companies: lowcostbeds and
lowcostholidays.
lowcostholidays is the consumer-facing business, which provides a range of affordable accommodation, flights
and holidays in 14 international countries.
lowcostbeds is a leading independent provider of accommodation for travel agents across 47 international
countries.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Nature and Wildlife
Seller Op types:
Inbound Tour Operators
Australian brochure:
No
Number of passengers to Australia per year:
5,001 - 10,000
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2004
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
page 288 of 315
Miki Travel
Website: www.miki.co.uk
Quintessentially Travel
Ms Laura Newman
Contracts Manager - Australia Representative
Website: www.quintessentiallytravel.com
Ms Samantha Mullen
Head of Product and Partnerships
Miki Travel has grown to become one of the most influential private travel companies in the world. With over
36 offices globally they offer a complete travel product including a vast number of individual tours (FIT), leisure
group series and ad hoc group tours and covers a variety of ground travel products and services including
hotels, restaurants, coaches and sightseeing products.
One of the world's leading luxury lifestyle travel management companies, they create global tailor-made
experiences and provide access to the globe's finest hotels, luxury villas and retreats. They are the sister
company of Quintessentially, the world's leading members-only Lifestyle Management and Concierge Club.
However as a standalone provider of luxury tailor-made travel, they offer a service that is available to all.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Seller Op types:
Accommodation, Regional Tourism Authority
Accommodation, Airlines, Regional Tourism
Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
10,001 - 20,000
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1967
Year established:
2009
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
Distribution channel:
Direct, Inbound Tour Operators
page 289 of 315
Scenic Tours
Website: www.scenictours.co.uk
STA Travel Global
Chris Townson
Managing Director
Scenic Tours UK is one of the top luxury escorted tour operators to Australia. They have a large inclusive
program and provide great hotels and a wide range of ground product in all their tours.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours
Experiences catered for:
Food and Wine, Indigenous, Sport, Outback,
Nature and Wildlife, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions
Australian brochure:
Yes
Month of publication:
May
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1986
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
Website: www.statravel.com
Ms Louise Lithgow
Global Product and Contracts Manager
STA Travel is one of the world's largest student youth tour operators with retail offices in 13 different countries
and partners and franchisees in 50 more countries. They sell airfares, hostels and hotels, adventure tours,
volunteering, language schools, working holidays and insurance.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Travel types:
Youth/Backpacker/Working Holiday Maker,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
Yes
Month of publication:
May, June, July, August, September, October
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$2,000 – A$3,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1979
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 290 of 315
STA Travel UK & Bridge the World
Website: www.statravel.co.uk
Stella Travel Services
Miss Julia Sadok
Land Product Trading Manager
Market leaders in student and youth travel, STA Travel sell product for a wide range of Australian holidays
including working holidays, adventure tours, bus passes, campervans, accommodation and rail.
Website: www.stellatravel.co.uk
Ms Heather Colbourn
Product & Purchasing Executive - Australia, New
Zealand and South Pacific
Bridge the World is their sister brand that tailor makes experiences which are equally adventurous, but with a
little more luxury, style and comfort in mind. It caters to the slightly older market.
One of the UK's leading integrated travel businesses, operations incorporate both high street and online
retailing, the wholesale supply of travel products and traditional tour operating. This places them firmly at the
heart of the holiday industry for travel agents and consumers. Stella Travel Services UK oversees some of the
country's best-known and best-loved travel companies. Key brands include Travel 2 and Travelbag.co.uk.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget
Product profile:
Mid-range
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Student, FIT (Free and
Independent Traveller)
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Indigenous, Self Drive
Art and Culture, Indigenous, Sport, Outback,
Nature and Wildlife, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Inbound Tour Operators, Tours
Australian brochure:
Yes
Month of publication:
June
Experiences catered for:
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
10,001 - 20,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Month of publication:
March
40,000 or more
Percentage of passengers that purchase
ground product:
26 - 50%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1979
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 291 of 315
Stella Travel Services
Website: www.stellatravel.co.uk
The Internet Traveller
Ms Susan Chia
Assistant Product & Purchasing Executive
One of the UK's leading integrated travel businesses, operations incorporate both high street and online
retailing, the wholesale supply of travel products and traditional tour operating. This places them firmly at the
heart of the holiday industry for travel agents and consumers. Stella Travel Services UK oversees some of the
country's best-known and best-loved travel companies. Key brands include Travel 2 and Travelbag.co.uk.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Food and Wine, Self Drive
Seller Op types:
Accommodation, Inbound Tour Operators
Australian brochure:
Yes
Month of publication:
June
Number of passengers to Australia per year:
10,001 - 20,000
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Website: www.theinternettraveller.com
Mr Craig Kean
Managing Director
The Internet Traveller specialise in long haul tailor-made holidays with a focus on 4 and 5 star experiences as
well as offering unique experiences at affordable prices.
During the last six years they have expanded their holiday destination range to include North America, Canada,
the Caribbean, Africa, Asia and Australasia.
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Nature and
Wildlife, Self Drive
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Years marketing Australia:
Between 1 and 2 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 292 of 315
The Lotus Group
Website: www.dialaflight.co.uk
Trailfinders
Ms Claire Chamberlain
Product Manager
Website: www.trailfinders.com
Ms Lucy Davison
Head Contractor - NSW and ACT
Lotus is one of the country's largest consolidators and direct sell agencies in the UK with access to some of the
most competitive airfares, hotel and tour rates. Trading as 'Dial A Flight' they have 300 sales agents and carry
over 400,000 passengers annually. In 2014 they sent over 20,000 clients to Australia.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
20,001 - 40,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1982
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
Ms Leanne Broutta
Product Manager - All states except NSW and ACT
Trailfinders were pioneers in tailor-making travel worldwide, today they remain privately owned with over 1,000
staff making travel arrangements for over 14 million clients. 29 travel centres located throughout the UK and
Ireland are staffed by expert agents. Trailfinders offer 3 star to luxury and have a wide range of flights, hotels,
tours, cruises, vehicle hire and rail journeys across the globe.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators,
Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
May, June, July, August
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1970
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct, Inbound Tour Operators
page 293 of 315
Wexas Travel
Website: www.wexas.com
Wildlife Worldwide
Mrs Esther Ward
Product Manager
WEXAS is one of the UK's most respected travel companies, specialising in tailor-made worldwide travel.
Founded in 1970 by current Chairman Dr Ian Wilson, it remains an independent, family-owned business,
committed to providing the highest level of personal service. With over 54,000 leisure members and some 450
corporate accounts.
Website: www.wildlifeworldwide.com
Ms Celine Fortin
Product Manager
Wildlife Worldwide focus on tailor-made wildlife travel experiences. They offer an unparalleled range of
opportunities to see the finest wildlife in the world by air, expedition vessel, in open four-wheel-drive vehicles,
boats, canoes and, of course, on foot.
Main operation type:
Wholesale/Tour Operator
They offer safe, enjoyable wildlife adventures, led by first-class naturalist guides and organised by our team of
experienced wildlife travel specialists.
Product profile:
Luxury
Main operation type:
Wholesale/Tour Operator
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Luxury
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Experiences catered for:
Nature and Wildlife
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
Yes
Australian brochure:
Yes
Month of publication:
August, September
Month of publication:
April, September
Number of passengers to Australia per year:
501 - 1,000
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1970
Year established:
1992
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
11 - 25%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators
page 294 of 315
World Market Travel
Website: www.worldmarkettravel.com
World Travel with Bridge
Mr Tim Giles
Proprietor - Product, Marketing & Training Contact
World Market Travel remains an independany owned and operated company. Brothers Tim and Peter Giles
have been Australian specialists for over 33 years and during that time have established a successful and well
respected business.
Website: www.worldtravelwithbridge.co.uk
Mr Jerry Bridge
Managing Director
World Travel with Bridge offer pre- and post-booking ‘no-nonsense’ travel advice to anyone planning or
researching a holiday to Australia. They also assist some of the best holiday companies, tourist boards and
hotels in Australia on the marketing front. They provide travel articles, social media activity and ‘ambassadorial
style’ 24/7 public relations.
The specialist area is personal bespoke itineraries for discerning clients, groups and round the world travel.
One of the brothers has attended every ATE from its inception!
Main operation type:
Online Travel Agent
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Experiences catered for:
Food and Wine, Self Drive
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
2012
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
Australian brochure:
Yes
Month of publication:
April
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Percentage of passengers that purchase
ground product:
26 - 50%
Year established:
1981
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct
page 295 of 315
United States
page 296 of 315
About Australia
Website: www.aboutaustralia.com
Alpine Travel of Saratoga
Ms Melanie Brown
Product Manager
Website: www.alpine-travel.com
Mr Paul Watkins
President
A Virtuoso member who specialises in luxury travel. Their main focus is culinary and wine, family and adventure
luxury travel. They are on Travel & Leisure magazine's top 125 travel agents for over 10 years and Saveur
Magazine travel advisory board. They have an existing relationship with an inbound Australian company that
they work with 100% of the time.
About Australia specialise in tailored FIT itineraries to Australia. They work closely with the relevant state
and regional tourism organisations to create effective campaigns especially for niche markets. They seek to
consolidate existing relations plus find new and exciting opportunities. They believe "Niche is the New Norm" as
this is an excellent way to open new markets.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
Ms Lynda Garrett
Premier Aussie Specialist and President
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1969
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 297 of 315
Anywhere Travel
Website: anywheretravelllc.com
Aspire Down Under
Lynette Zanlunghi
Travel Consultant
Anywhere Travel is owned by 3 mature women who have approximately 30 years experience each. It is the
only store front agency in New City.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Website: www.aspiredownunder.com
Ms Sharon Tidbury
President
Aspire Down Under, based in NYC, with additional home workers in Chicago and Australia, specialises in
customising mid-high end FIT's for the US traveller. Their small team is highly knowledgeable of Australia and
the select products they recommend.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive
Seller Op types:
Accommodation, Airlines, Regional Tourism
Authority, Tours
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Australian brochure:
No
Month of publication:
July, August, September, October
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
1,001 - 2,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2007
Year established:
2003
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
76 - 90%
Distribution channel:
Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators
Experiences catered for:
Seller Op types:
page 298 of 315
Australia New Zealand Group Services
Website: www.anzgs.com
Destination World
Mr Matthew Canales
Vice President of Operations
Specialising in travel to the South Pacific, their expertise centres on their ability to meet the travel needs of
groups and individuals visiting the region. They have a proven track record of developing unique and appealing
programs for groups with a wide array of educational, cultural and sporting interests. Services also include the
design of highly customised itineraries for individuals.
Website: www.destinationworld.com
Ms Lynette Wilson
President
Operating for over 30 years as a South Pacific tour wholesaler with offices in California and the Fiji Islands.
Their clients are mainly upscale FIT's. For 14 years they have been on Conde Nast Traveler Magazine's Top
Specialist for Australia and also on Wendy Perrin's new WOW list.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Tours
Australian brochure:
No
No
Number of passengers to Australia per year:
251 - 500
501 - 1,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2004
Year established:
1985
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
76 - 90%
Distribution channel:
Direct, Inbound Tour Operators
Distribution channel:
Inbound Tour Operators
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Number of passengers to Australia per year:
page 299 of 315
Discover Downunder
Website: www.discoverdownunder.com
Down Under Answers
Ms Maria Zachariadis
Director of Operations
Website: www.duatravel.com
Mrs Kim Faucette
Destination Specialist
Creating experiential vacations for over 20 years, they cater to the traveller who values the superlative
experience; the traveller who makes conscious choices with unique as the deciding factor. Their travellers
know the value of connecting with passionate professionals who themselves are dreamers, creative and who
understand the importance of the time spent between the dreaming and the creation of lifelong memories.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Mr Jeff Adam
Director of Sales
For over 23 years, Down Under Answers has been designing quality vacations to Australia, New Zealand
and the South Pacific. A multi- award-winning travel wholesaler, they are committed to bringing travellers the
freshest and most irresistible vacation ideas.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive
Seller Op types:
Accommodation, Airlines, Inbound Tour Operators,
Regional Tourism Authority, Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Regional Tourism Authority,
Tours
Australian brochure:
Yes
Month of publication:
September, October
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
June
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
76 - 90%
Year established:
1992
Percentage of passengers that purchase
ground product:
Years marketing Australia:
10 years or more
Year established:
1991
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Direct, Inbound Tour Operators
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 300 of 315
Edgewood Travel
Website: www.edgewoodtravel.com
EverGreen Escapes International
Ms Nancy Davis
Travel Consultant
Website: www.evergreenescapesintl.com
Mr Jake Haupert
Founder and President
Edgewood Travel is a boutique full service travel agency. The company has been in business for over 22 years
and caters to upscale clientele from all over the US. They specialise in long haul customised travel and provide
customers with unique travel experiences. All agents are destination specialists and are world travelled. They
believe that travel is a life enhancing investment.
EverGreen Escapes provides transformative travel that enriches the clients life. They believe travelling
consciously can be medicine for the soul, beneficial to the community being visited and the one back home.
They design personalised journeys that immerse clients in to the natural world, unfamiliar cultures, and local
epicurean fare.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Experiences catered for:
Food and Wine, Indigenous, Outback, Nature and
Wildlife, Walking, Self Drive, Aquatic and Marine
Life
Seller Op types:
Accommodation, Airlines, Attractions, Inbound
Tour Operators
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Over A$10,000 per person
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1993
Year established:
2006
Years marketing Australia:
10 years or more
Years marketing Australia:
More than 5 but less than 10 years
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Wholesale/Tour Operator
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 301 of 315
Extraordinary Journeys
Website: www.ejafrica.com
Flight Centre USA
Marcia Gordon
President and Co-Founder
Run by a mother-daughter team with over 40 years of combined travel knowledge, Extraordinary Journeys
provides innovative and fun bespoke safari type journeys for honeymooners, families and individuals. Mixing
and matching camps, lodges, and villas, with exciting and authentic experiences, they have planned over 1,000
trips to Africa. They place their focus on knowledge, quality-personalised service and social responsibility.
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Website: www.worldwidetraveler.com
Ho Min Um
Brand Leaders - Worldwide Traveler
Part of Flight Centre Travel Group, Worldwide Traveler is GOGOWWV's longhaul niche USA based wholesaler.
They specialise in destinations like Australia. Delivering personalised, unbiased, professional service,
Worldwide Traveler's knowledgeable consultants draw upon first-hand experience to craft the perfect vacation.
With an emphasis on personal attention and unparalleled expertise, they represent an exclusive, hand-selected
group of top-of-the-line air, hotels and resorts.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
January
Number of passengers to Australia per year:
2,001 - 5,000
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2008
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Years marketing Australia:
Under 1 year
0 - 10%
Percentage of passengers that purchase
ground product:
76 - 90%
Percentage of business in Australia:
Distribution channel:
Inbound Tour Operators
Year established:
1973
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 302 of 315
Goway Travel Limited
Website: www.goway.com
HE Travel
Ms Nicky Cox
Sales Manager Groups
Website: hetravel.com
Mr Philip Sheldon
President
GroupsOnly by Goway specialises in customising unique, innovative and interactive one-off group itineraries.
They have successfully organised and planned group itineraries for a variety of interests including governmentrelated businesses, volunteer/charity organisations, educational institutions, sports teams/events, faith-based,
cultural and historical groups, natural history, nature-based clubs and more. If a club, company or association
has a group to Australia, Goway will handle it!
HE Travel (Hanns Ebensten Travel & Alyson Adventures) is one of the largest operators of small-group tours
(typically 6-15 passengers) for the LGBT market, running tours to all 7 continents. They offer deluxe cultural
tours as well as adventure tours featuring cycling, hiking, rafting, diving and other activities.
Main operation type:
Wholesale/Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, FIT (Free and Independent
Traveller)
Travel types:
Business/Corporate, Incentive/Convention,
Student, Wedding/Honeymoon
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
0 - 250
Month of publication:
August
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Number of passengers to Australia per year:
5,001 - 10,000
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
76 - 90%
Year established:
1973
Year established:
1970
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Direct, Inbound Tour Operators
Seller Op types:
page 303 of 315
Indigo Journeys, LLC
Website: www.indigojourneys.com
Journese
Mrs Rhonda Robinson
Owner
Indigo Journeys is a travel agency specialising in travel to the South Pacific. They create custom itineraries
for their clients that are located across North America. The majority of their business comes from past client
referrals and internet leads.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
251 - 500
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2004
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Wholesale/Tour Operator
Website: www.journese.com
Mrs Nadine Lu
Director of Product Development - South Pacific
Serving connoisseurs of travel, Journese embodies the promise of an exquisite journey, with fine travel made
seamless and effortless through experienced destination specialists. Each vacation is backed by world-class
service and can be enhanced with first-class air, private transfers and upscale experiences. They offer journeys
to Australia, Caribbean, Central America, Cook Islands, Europe, Fiji, Mexico, New Zealand, Tahiti and USA.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
Yes
Month of publication:
August
Number of passengers to Australia per year:
501 - 1,000
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1977
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
page 304 of 315
JP World Travel LLC
Website: www.jpworldtravel.com
Latitude South Travel Company Ltd.
Ms Joan Pagliuco
Premier Aussie Specialist
Website: www.latitudesouthtravelco.com
Mrs Sonia Thaler
Tour Coordinator
JP World Travel is a small agency that has been in business for 12 years, planning customised travel
experiences worldwide for clients of all ages. They specialise in Australia, New Zealand, Africa, South America
and luxury cruises They work closely and tirelessly with clients to tailor the trip to clients' interests and budget.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Self Drive, Aquatic
and Marine Life
Seller Op types:
Accommodation, Attractions, Inbound Tour
Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2001
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Wholesale/Tour Operator
Karen Pettit
Director
Latitude South is a boutique travel company providing US and Canadian clients with unique, authentic and
luxury New Zealand and Australia travel arrangements.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2001
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Direct, Inbound Tour Operators
page 305 of 315
Orbitz Worldwide
Website: www.orbitz.com
Pacific Experience (AUST) Pty Ltd
Mr David Bahlman
Director, Destination Marketing
Website: www.pacificexperience.com
Mrs Janette Woodham
Director/Operations Manager
An internet travel company that enables travellers to research, plan and book travel products. Orbitz Worldwide
provides destinations with global marketing reach; North America - Orbitz.com, Europe - eBookers and Hotel
Club. Orbitz Worldwide partners with destinations to inspire travel. Make their Audience, Your Audience.
Motivate travellers to be your next visitor while they research, plan and book.
A niche inbound company based here Australia, as the direct ITO for two offices in the USA - Newport, Rhode
Island and Greenwich, Connecticut. They are a well managed company which provides a highly personalised
service, specialising in individually tailor made itineraries with a commitment to provide the very best Australian
product and experiences.
Main operation type:
Online Travel Agent
Main operation type:
Australian Inbound Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Tours
Seller Op types:
Airlines, Regional Tourism Authority
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
251 - 500
Month of publication:
January, February, March, April, May, June,
July, August, September, October, November,
December
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
40,000 or more
Percentage of passengers that purchase
ground product:
91 - 100%
Number of passengers to Australia per year:
Average Spend Per Pax:
Between A$3,000 – A$4,000 per person
Year established:
2001
Percentage of passengers that purchase
ground product:
51 - 75%
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Year established:
2001
Distribution channel:
Direct
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
page 306 of 315
Road Scholar
Website: www.roadscholar.org
Signature Travel Network
Mr Chris Hundleby
Regional Program Director – Australia/New
Zealand
Road Scholar, Inc. is dedicated to providing exceptional learning opportunities for the over-55’s market at
a remarkable value. Road Scholar, the not-for-profit leader in educational travel since 1975, offers 5,500
educational tours in all 50 states of the US and 150 countries worldwide.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority
Australian brochure:
Yes
Number of passengers to Australia per year:
501 - 1,000
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1975
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
Website: www.signaturetravelnetwork.com
Mrs Chris Alestra
Director, Destination Partnerships
Signature Travel Network is a member-owned travel cooperative, headquartered in California, with a regional
office in New York City. The network includes 445 retail locations throughout USA and Canada. Collectively,
Signature's 6,000+ members generate over $6 billion in annual travel sales. Signature caters to affluent
travellers. The collective database consists of 4 million active travellers and 1.2 million permission-based email
addresses.
Main operation type:
Wholesale/Retail
Product profile:
Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Regional Tourism Authority
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1956
Years marketing Australia:
10 years or more
Percentage of business in Australia:
0 - 10%
Distribution channel:
Inbound Tour Operators, Wholesale/Tour Operator
page 307 of 315
Southern Cross Travel and Tours
Website: www.southerncrossonline.com
Southern Hemisphere Representation Inc
Mrs Barbara Foster
Owner/ Agent
Southern Cross Travel and Tours is a boutique travel agency that specializes in experiential travel to the South
Pacific. As specialists in travel to Australia, they often hear that Australia is a dream destination. At Southern
Cross Travel they work to find experiences to make those dreams their reality.
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Website: www.shr-america.com
Mr Michael Smith
President
A leading provider of tourism marketing and representation services, they have extensive experience in travel
and tourism, a broad network of travel industry associates and a strong commitment to promoting their clients.
The professional team provides strategic advice and well planned initiatives for accommodation providers,
attractions and destinations looking to position their business, increase sales and develop business
relationships in the Americas.
Main operation type:
Product Management/Representation Company
Product profile:
Mid-range, Budget, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Travel types:
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Experiences catered for:
Australian brochure:
No
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife, Walking, Self Drive, Aquatic
and Marine Life
Number of passengers to Australia per year:
0 - 250
Seller Op types:
Accommodation, Attractions, Regional Tourism
Authority, Tours
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Australian brochure:
No
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
0 - 250
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
1999
Years marketing Australia:
10 years or more
Percentage of business in Australia:
91 - 100%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Year established:
1997
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Wholesale/Tour Operator
page 308 of 315
Southern World
Website: www.southern-world.com
Springboard Vacations, Inc
Mr Peter Askin
Vice President of Sales and Director
Website: www.springboardvacations.com
Mr Warren Grau
Owner / Executive Vice President
A privately owned and operated inbound tour company and DMC specialising in tailor made Australian
itineraries for individual FIT's, special interest, series, adhoc groups, and incentives. Their experienced staff
have extensive knowledge of Australia and their easy to use online booking system and tariff offer immediate
confirmation on hundreds of services. They produce a hard copy brochure in both English and Spanish.
Springboard Vacations custom designs extraordinary travel experiences. ‘10 sexiest places’, ‘Hip places and
cool adventures’ and ‘cool capers with kids’ are just part of Springboard's product range. They are committed to
deliver authentic experiences and to trying new and innovative concepts. Springboard has won 18 national and
international awards.
Main operation type:
Australian Inbound Tour Operator
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Attractions, Tours
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
No
Australian brochure:
Yes
Number of passengers to Australia per year:
1,001 - 2,000
Month of publication:
April, May, June, July, August
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Number of passengers to Australia per year:
2,001 - 5,000
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2001
Year established:
1991
Years marketing Australia:
10 years or more
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Percentage of business in Australia:
51 - 75%
Distribution channel:
Inbound Tour Operators
Distribution channel:
Inbound Tour Operators
page 309 of 315
Stella Travel Services
Website: qantasvacations.com / travel2-us.com
Swain Destinations
Ms Justine Cooper
Vice President Marketing
Website: www.swaindestinations.com
Ms Sarah Henderson
Director, Product Development
Redefining luxury travel, Swain Destinations is a leading U.S. provider of completely customised vacation
experiences. Since 1987, their dedicated team of destination experts have offered American travellers the
opportunity to design distinctive trips to intriguing international locales, including Australia, New Zealand, the
South Pacific, Asia, India and Africa.
Stella Travel Services (USA) Inc trades as the following four companies: Qantas Vacations, Travel2, Islands in
the Sun and Travelscene.
Based in El Segundo California, the STS family of brands are market leaders in travel to Australia and the
South Pacific.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
Escorted Group Tours, Incentive/Convention,
Student, Wedding/Honeymoon, FIT (Free and
Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Mr Ian Swain
President and Owner
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
Month of publication:
July, August
Seller Op types:
Accommodation, Attractions, Tours
Number of passengers to Australia per year:
5,001 - 10,000
Australian brochure:
Yes
Average Spend Per Pax:
Between A$5,000 – A$7,500 per person
Number of passengers to Australia per year:
10,001 - 20,000
91 - 100%
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Percentage of passengers that purchase
ground product:
Percentage of passengers that purchase
ground product:
51 - 75%
Year established:
1987
Years marketing Australia:
10 years or more
Year established:
1985
Percentage of business in Australia:
51 - 75%
Years marketing Australia:
10 years or more
Distribution channel:
Direct
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct
page 310 of 315
Tauck
Website: www.tauck.com
Tourico Holidays Inc.
Ms Dawne Andrews
Prdoduct Manager Asia and South Pacific
Tauck offer personalised service, quality experience, inclusive value - that's the Tauck difference. To
knowledge-seeking world travellers, Tauck is a premium guided travel experience, with all vacation details
taken care of so that guests connect with people and places in every destination, every day.
Their passion for travel, and dedication to superlative service, makes every Tauck travel experience enriching
and inspirational.
Main operation type:
Wholesale/Tour Operator
Product profile:
Luxury
Travel types:
Escorted Group Tours
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Nature and Wildlife
Seller Op types:
Accommodation, Airlines, Attractions, Regional
Tourism Authority
Website: www.touricoholidays.com
Mrs Ann-Marie Kerry
Director of Product Development
By partnering with Tourico Holidays, you will quickly enjoy a diversified technology-driven platform that will
instantly expose your product to our well-qualified industry partners located in more than 100 countries. This
platform can bring you true incremental business in regions and industries that traditional marketing strategies
and partners are unable to deliver. Each of our clients are individually qualified travel companies consisting only
of prominent travel re-sellers and distributors.
Main operation type:
Wholesale/Tour Operator
Product profile:
Mid-range, Budget, Luxury
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Outback
Seller Op types:
Accommodation
Australian brochure:
No
Number of passengers to Australia per year:
2,001 - 5,000
Australian brochure:
Yes
October, November, December
Percentage of passengers that purchase
ground product:
11 - 25%
Month of publication:
Number of passengers to Australia per year:
2,001 - 5,000
Year established:
1994
Average Spend Per Pax:
Between A$4,000 – A$5,000 per person
Years marketing Australia:
More than 5 but less than 10 years
Percentage of passengers that purchase
ground product:
0 - 10%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct
Year established:
1925
Years marketing Australia:
10 years or more
Percentage of business in Australia:
11 - 25%
Distribution channel:
Direct
page 311 of 315
Tours4fun
Website: www.tours4fun.com
Tours4Fun
Chris Vaeth
Product Specialist
Website: www.tours4fun.com
Michael Choi
Product Development Specialist
Tours4fun, a Ctrip company, is a thriving online travel supplier, dedicated to providing the finest online
purchasing experience for all travel needs. Tours4Fun strives to be the ultimate online travel superstore with a
wide selection and great prices. Products include tours and vacation packages in North America, Europe, Asia,
Australia and New Zealand, South and Central America, Africa and Middle East.
Tours4fun, a Ctrip company, is a thriving online travel supplier, dedicated to providing the finest online
purchasing experience for all travel needs. Tours4Fun strives to be the ultimate online travel superstore with a
wide selection and great prices. Products include tours and vacation packages in North America, Europe, Asia,
Australia and New Zealand, South and Central America, Africa and Middle East.
Main operation type:
Online Travel Agent
Main operation type:
Online Travel Agent
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Budget, Luxury
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Travel types:
Youth/Backpacker/Working Holiday Maker,
Business/Corporate, Escorted Group Tours,
Incentive/Convention, Student, Wedding/
Honeymoon, FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Sport, Outback,
Nature and Wildlife, Walking, Aquatic and Marine
Life
Seller Op types:
Accommodation, Attractions, Tours
Seller Op types:
Australian brochure:
No
Accommodation, Attractions, Inbound Tour
Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
Percentage of passengers that purchase
ground product:
76 - 90%
Number of passengers to Australia per year:
0 - 250
76 - 90%
Year established:
2006
Percentage of passengers that purchase
ground product:
Years marketing Australia:
More than 2 but less than 5 years
Year established:
2006
Percentage of business in Australia:
0 - 10%
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
0 - 10%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 312 of 315
Travel Pacific
Website: www.travpac.com
Travel Specialists
Mr Rick Garrett
President
Website: www.travelspecialistsagency.com
Ms Dianne Titlestad
Premier Aussie Specialist and Travel Agent
Travel Pacific is an online retail company specialising in FIT's to the South Pacific, primarily Australia, New
Zealand, and Fiji. While Travel Pacific is strictly retail at this point that will change at some point in the future as
staff have a wholesale background.
Travel Specialists is a travel agency selling international vacation/ leisure travel. Although they send clients to
all parts of the world, the South Pacific and in particular Australia is where most of their clients travel to. The
owner is a Premier Aussie Specialist and has been in the travel industry for 40 years.
Main operation type:
Online Travel Agent
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Luxury
Product profile:
Luxury
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
Escorted Group Tours, Wedding/Honeymoon, FIT
(Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking,
Aquatic and Marine Life
Seller Op types:
Accommodation, Airlines, Attractions, Tours
Seller Op types:
Australian brochure:
No
Accommodation, Airlines, Attractions, Inbound
Tour Operators, Regional Tourism Authority, Tours
Number of passengers to Australia per year:
0 - 250
Australian brochure:
No
Number of passengers to Australia per year:
20,001 - 40,000
Average Spend Per Pax:
Over A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2002
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Distribution channel:
Wholesale/Tour Operator
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2013
Years marketing Australia:
More than 2 but less than 5 years
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators
page 313 of 315
Travel2 & Travel Leaders Franchise Group
Website: www.travel2-us.com
Trips 4 Fundraising
Mr Mark Punshon
Vice President of Sales
Website: www.trips4fundraising.com
Alyssa Johnson
President
2015 marks the sixth year of wholesaler Travel2 and retailer Travel Leaders attending ATE together. Their
partnership has grown substantially since 2009 with a fully integrated sales and marketing Australia program
involving over 400 Travel Leader offices including participating states Victoria, Northern Territory, Queensland,
Western Australia and New South Wales.
Trips 4 Fundraising arranges domestic and international travel, sports and entertainment packages for high
end charity fundraising galas, golf tournaments and auctions across the United States. They also have a
promotional celebrity travel component. Clients include museums, hospital foundations, schools, universities,
community development, conservation, poverty alleviation and animal welfare organisations.
Main operation type:
Wholesale/Retail
Main operation type:
Wholesale/Retail
Product profile:
Mid-range, Budget, Luxury
Product profile:
Mid-range, Luxury
Travel types:
Business/Corporate, Escorted Group Tours,
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Self Drive,
Aquatic and Marine Life
Seller Op types:
Accommodation, Inbound Tour Operators, Tours
Australian brochure:
No
Number of passengers to Australia per year:
0 - 250
Experiences catered for:
Seller Op types:
Art and Culture, Food and Wine, Indigenous,
Sport, Outback, Nature and Wildlife, Walking, Self
Drive, Aquatic and Marine Life
Accommodation, Airlines, Attractions, Regional
Tourism Authority, Tours
Australian brochure:
Yes
April
Percentage of passengers that purchase
ground product:
91 - 100%
Month of publication:
Number of passengers to Australia per year:
10,001 - 20,000
Year established:
2005
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Years marketing Australia:
Under 1 year
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of business in Australia:
0 - 10%
Distribution channel:
Wholesale/Tour Operator
Year established:
1993
Years marketing Australia:
10 years or more
Percentage of business in Australia:
51 - 75%
Distribution channel:
Direct, Inbound Tour Operators, Wholesale/Tour
Operator
page 314 of 315
Uniquely New Zealand Australia
Website: www.unztravel.com
Viator
Mrs Kate Berggren
Co-owner
A boutique travel company specialising exclusively in unique, personalised travel experiences to New Zealand
and Australia. Their knowledge, experience, up to date information and hands-on customer service guarantee
an ultimate vacation. They have a business mix of wholesale and direct consumers. The majority of clients are
active baby boomers that tend to have the ability to travel for longer with disposable income.
Website: www.viator.com
Ms Michelle Bassil
Product Manager, Asia Pacific
Viator Inc, a TripAdvisor company is a leading global resource to discover and book travel activities, providing
online and mobile access to thousands of trip activities including tours, attractions, shore excursions and private
guides, in more than 1,500 destinations worldwide.
Main operation type:
Wholesale/Retail
Viator also provides tours and activities to more than 3,000 affiliate partners including some of the world's top
airlines, hotels and online travel agencies.
Product profile:
Mid-range, Luxury
Main operation type:
Online Travel Agent
Travel types:
Wedding/Honeymoon, FIT (Free and Independent
Traveller)
Product profile:
Mid-range, Budget, Luxury
Experiences catered for:
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Self Drive,
Aquatic and Marine Life
Travel types:
FIT (Free and Independent Traveller)
Experiences catered for:
Accommodation, Airlines, Regional Tourism
Authority, Tours
Art and Culture, Food and Wine, Indigenous,
Outback, Nature and Wildlife, Walking, Aquatic and
Marine Life
Seller Op types:
Attractions, Tours
Australian brochure:
No
Australian brochure:
No
Number of passengers to Australia per year:
1,001 - 2,000
Number of passengers to Australia per year:
40,000 or more
Average Spend Per Pax:
Between A$7,500 – A$10,000 per person
Average Spend Per Pax:
Between A$500 – A$1,000 per person
Percentage of passengers that purchase
ground product:
91 - 100%
Percentage of passengers that purchase
ground product:
91 - 100%
Year established:
2009
Year established:
1995
Years marketing Australia:
More than 5 but less than 10 years
Years marketing Australia:
10 years or more
Percentage of business in Australia:
26 - 50%
Percentage of business in Australia:
11 - 25%
Distribution channel:
Inbound Tour Operators
Seller Op types:
page 315 of 315