- Kafevend

400/450
600/650
OPERATOR’S
GUIDE
2
Contents
Diagrams
Refilling
Daily Cleaning
and Emptying
Machine
Settings
Troubleshooting
Safety
Front of the KLIX 400/450
Front of the KLIX 600/650
Inside the KLIX 600/650
5
6
7
Filling your KLIX machine with cups
9
Daily cleaning - cup station
Daily cleaning - drip tray transfer
arm and dispense nozzle
Daily cleaning - internal surfaces
Emptying the cashbox
Cleaning the cashflow coin mechanism
11
Viewing the drink settings
Changing a drink’s price
Changing a drink’s water option
Changing the selection labels
Viewing the machine audits
Clearing the machine audits
How to change from ‘Pay Vend’
to ‘Free Vend’
14 & 15
16
18
20
21
22
Help with machine problems and faults
Help with error messages
25 & 26
27
Safety
Electrical connection
UK specific requirements
Installation requirements
28
29
30
31
3
12
12
13
13
23
4
Diagrams
Front of the KLIX 400/450
Customer
display
Sold out
indicator
(illuminated when
drink available)
Refund button
Customer
selection panel
Drink
selection labels
Drink selection
buttons
Key lock
and handle
Cup shelf
Cup station
5
Diagrams
Front of the KLIX 600/650
Customer
display
Sold out
indicator
(illuminated when
drink available)
Refund button
Customer
selection panel
Drink
selection labels
Drink selection
buttons
Key lock
and handle
Cup station
Cup shelf
6
Diagrams
Inside the KLIX 600/650
Cup
carousel
Free/Pay
switch
Coin
mechanism
Carousel
switch
Cashbox
Transfer
arm
Cup
station
Drip tray
Note: The features shown here are identical for the KLIX 400 with the
exception that the cup carousel is slightly shorter.
7
8
Refilling
Filling your KLIX machine with cups
When the door is opened the machine
automatically stops.
STEP 1
Press the Carousel Button until the
column that needs filling is directly in
front of you. Release the Carousel Button
to stop the carousel.
The column number stamped on the
carousel corresponds to the selection
button with the same number stamped
on the back of the door where the labels
are inserted.
STEP 2
Turn locking bar to ease access to the
cup stack.
STEP 3
Remove the top lid from the stack of
cups in the carousel.
STEP 4
Add the new stack of the cups on top of
the cups already there.
Be sure to turn the locking bar
back to the locked position.
On closing and locking the door the
carousel will automatically revolve to
check the stock level in each column.
N.B. The top cup of each selection
must have a lid to ensure an airtight
seal. This will keep the ingredients
fresh.
9
10
Refilling
Daily cleaning - cup station
The cup station can be removed for
easier cleaning. To remove the cup
station when the door is open, pull the
retaining clip upwards and pull the cup
station towards you.
The cup station should be thoroughly
cleaned and wiped dry with a clean
cloth.
To re-fit the cup station, slot the lower
edge into the bottom slot and simply
push the top of the cup station into the
clip, pressing on both sides using your
thumbs as shown.
Ensure that the cup station is correctly
fitted, with the slotted side facing
towards the inside of the machine.
On later models, the cup station is
designed not to be removed and should
be cleaned in position.
11
Refilling
Daily cleaning - drip tray
Remove, empty, rinse and wipe drip
tray with clean cloth.
Daily cleaning - transfer arm
and dispense nozzle
As with all electrical equipment please
take sensible precautions and only
wipe with a damp cloth inside the
machine in the areas shown.
Clean the cup transfer arm.
Wipe around the water nozzle area.
Daily cleaning - internal surfaces
Wipe the top surface where the drip
tray has been.
12
Refilling
Emptying the cash box
Unlock and lift out the cash box
carefully, loose change can be
heavy. Empty on a regular basis
to avoid overfill.
Cleaning the Cashflow
coin mechanism
To get the best from this
mechanism, the coin pathway
must be cleaned weekly.
Open the mechanism door to get
at the coin pathway.
Brush the whole area inside the
door thoroughly, including the
back of the door. Wipe with a
soft damp cloth, taking care that
all areas are dry before fully
closing the door.
Never use solvents to clean the
coin mechanism.
13
Machine Settings
Viewing and Changing
Machine Settings
By simply pressing the drink
selection buttons on the front of
your machine when the machine
door is open you are able to;
View and reset the drink counters
View and adjust the drink prices
View and change the drink type
The following sections describe
how each of these features are
used.
14
Machine Settings
Viewing the drink settings
With the machine door open, press the
button of the drink you are interested
in. The green light for that selection
will light up when you press the button.
The display will look something like
this.
Number Sold: 165
Rock Free/Pay switch to zero all counters
The ‘Number Sold’ is known as the
drink audit. This is a counter telling you
how many drinks have been sold from
this button (in this case 165 drinks).
There is a counter for each drink
button.
If you press the drink button again
the display will change to show the
drink price.
Price: 0.24
Rock Free/Pay switch to change drink price
If you press the drink button once more
the display will change to show the
drink type.
Drink Type: Hot (long)
Rock Free/Pay switch to change drink type
15
Machine Settings
Changing a drink’s price
STEP 1
With the machine door open, press the
button of the drink whose price you
want to change, until the price is
displayed. The display will be showing
the current price setting for that drink.
Price: 0.24
Rock Free/Pay switch to change drink price
STEP 2
The bottom line of the display tells you
what to do next. To change the price
you must first rock the free pay switch.
To do this you must rock the switch back
and forth once so that the switch is left
in the position it started in.
The display will change to show the
price in square brackets [ ]. When the
brackets appear you can change the
setting.
Price: [0.24]
Use drink button to adjust value
STEP 3
Again, the bottom line tells you what to
do next. To adjust the value in brackets
use the drink button. If you press on the
right hand side of the drink button the
value will increase, if you press on the
left the value will decrease. If you
continue to hold the button down when
you press, the value will continue to
increase or decrease for as long as you
hold the button down.
16
Machine Settings
Press on the right to increase value
Price: [0.28]
Rock Free/Pay switch to confirm
Press on the left to decrease value
Price: [0.27]
Rock Free/Pay switch to confirm
STEP 4
When you reach the required price then
you confirm the setting by rocking the
free/pay switch as described before.
When the free/pay switch is rocked to
confirm a setting, a two-tone bleep will
sound to indicate that the setting has
been saved. At this point the square
brackets will be removed, and the new
price will be set.
Price: 0.27
Rock Free/Pay switch to change drink price
If you press another drink button
before you have confirmed the changes
for this button, then the changes will
be cancelled and the price will not be
changed.
17
Machine Settings
Changing a drink’s water option
Each of the eight drink selections can be configured to one of the following drink types;
OTHER DRINK SETTINGS FOR STRONG
AND ESPRESSO TYPE COFFEES
STANDARD DRINKS SETTINGS
Hot Long
For normal hot drinks
Frappe
Short hot water shot topped
up with cold for chilled tea
or coffee
Hot-Cold
Use to offer a hot and cold
drink form the same
selection
Cold
Normal cold drinks (only if
your machine offer cold
drinks)
Hot Short
Hot
(Long-Short)
Hot Medium
Hot
(Long-Medium)
Use to offer long and
medium water shots from
the same selection
Use to offer medium and
short water shots from the
(Medium-Short) same selection
Hot
Short water shot for strong
coffees
Used to offer long and short
water shots from the same
selection.
Espresso
long
Long espresso water shot
for espresso type coffee
Espresso
short
Short espresso water shot
for espresso type coffee
Espresso
Use to offer long and short
espresso water shots from
the same selection
(Long-short)
Slightly less hot water for
cappuccino and chocolate.
STEP 1
Example: Changing Selection 1 from a
hot drink to a cold drink
First ensure that the cold drink
cups are in Carousel stack 1.
STEP 2
Now, slide out the old selection 1
drink and button labels from the
inside of the machine door and
replace with the chosen cold drink
labels (see the section titled:
Changing the drink selection labels).
STEP 3
With the machine door open, press
button 1 until the drink type is
displayed. The display will show the
current drink type setting for this
button.
Drink Type: Hot (Long)
Rock Free/Pay to change drink type
18
Machine Settings
STEP 4
The bottom line of the display tells you
what to do next. To change the drink
type you must first rock the free pay
switch. Rocking the free/pay switch is
described in the “Changing a Drink’s
Price” section.
The display will change to show the
drink type in square brackets [ ].
When the brackets appear you can
change the setting.
Drink Type: [Hot (Long)]
Use drink button to adjust value
STEP 5
Again, the bottom line tells you what
to do next. To change the setting in
brackets use the drink button. If you
press on the left or right hand part of
the drink button the setting will scroll
through the list of available water
options. Press the left or right hand
part of button 1 until the Cold option
is displayed.
Drink Type: [Cold]
Rock Free/Pay switch to confirm
STEP 6
When you reach the required setting
then you confirm the setting by rocking
the free/pay switch as described before.
When the free/pay switch is rocked to
confirm a setting, a two-tone bleep will
sound to indicate that the setting has
been saved. At this point the square
brackets will be removed and the new
water option will be set.
Drink Type: Cold
Rock Free/Pay switch to change drink type
19
Machine Settings
Changing the drink selection labels
On the inside of the door you will find
slots for the drink selection labels and
slots for the button labels.
If you change a drink option you will
need to change one or both labels. To
do this take the following steps:
STEP 1
Take the new label and affix the
appropriate price label.
STEP 2
Simply pull out the label you
wish to replace and slot in the
new label.
Check that the drink type in the cup
carousel is the same as the new label
on the door.
Check whether the water option needs
to be changed, for example from ‘Hot’
to ‘Cold’ or from a single option to a
double option (see section: Changing a
drinks water option)
If you do change the water option you
will also need to change the button
label.
Examples of water options and the
appropriate button labels
Single option
water shot
Hot
Cold
Button
labels
Double option
water shot
Hot
(Long-Espresso)
Hot-Cold
20
Machine Settings
Viewing the machine audits
The machine keeps an audit of the following information;
Total Number of Vends
Total number of drinks sold
Value of All Vends
Value of all drink sales
Number of Free Vends
Number of vends from free vend
switch or tokens
Value of Free Vends
Value of all free vend sales
If your machine has a coin mechanism fitted then the following audits are also kept;
Total Cash in
Total amount of cash inserted into
machine
Cash into cashbox
Amount of cash routed into the
cashbox
Cash into Change Tubes
Amount of cash routed into the change
tubes
Change Taken by Operator
Amount of change taken from
coinmech by an operator using the
blue dispense buttons located on the
coin mechanism
Change Paid Out
Amount of change that has been paid
out to customers
Non-Refunded Change
This is the total amount of change that
could not be paid back to the customer
To view the audits simply press the Refund
button whenever the door is open. The first
audit counter “Total Number of Vends” will
be shown in the display.
Total Number of Vends: 1674
Rock Free/Pay to zero all counters
Each subsequent press of the Refund button will display the next audit item in
the list. If the last item in the list is being displayed, and the Refund button is
pressed, then the list will start once more from the first item.
21
Machine Settings
Clearing the machine audits
Whenever an audit value is being
displayed the bottom line of the
display will show “Rock free/pay to
zero all counters”. If you want to clear
all the counters, that is, reset all the
counters to zero, then simply rock the
free/pay switch when any audit is
being displayed.
Total Number of Vends: 1674
Rock Free/Pay to zero all counters
When the free/pay switch is rocked the
display changes to
ZERO ALL COUNTERS!
Rock Free/Pay to confirm
For security reasons the machine is
prompting you to rock the free/pay
switch once more to confirm that you
want to zero all the counters. NB ALL
THE AUDIT COUNTERS WILL BE SET TO
ZERO WHEN YOU ROCK THE FREE/PAY
SWITCH.
When the free/pay switch is rocked for
the second time the counters are reset,
a confirmation bleep is sounded and
the audit is re-displayed showing zero.
Total Number of Vends: 0
Rock Free/Pay to zero all counters
22
Machine Settings
How to change from
‘Pay Vend’ to ‘Free Vend’
To put your machine in Free Vend
mode, simply push the free/pay switch
into the FREE position as shown;
When the door is closed the display
will show;
Credit: 0.00
Ready - Free Vend
All drinks will now be free!
23
24
Troubleshooting
Help with machine
problems and faults
You are able to deal with the following problems yourself. However, if after taking
the action recommended here, you are unable to resolve the problem, call your
Regional Office or Service Agent for further advice and assistance.
Symptom
Check/Remedy
1. No lights on the
machine, the customer
display is not lit.
1. Check the mains lead is plugged into
the socket and it is switched on.
2. Check that the machine door is shut.
2. Drink availability light
on the door front is
not illuminated.
1. With the door closed press the
drink’s selection button.
2. If the display shows ‘Sold Out’ refill
the appropriate cup stack.
3. If the display shows ‘Temporarily
Unavailable’ then wait for up to fifteen
minutes for the hot water to heat.
3. Machine not accepting
coins.
1. Clean coin mechanism - see section
“Cleaning the Cashflow coin
mechanism” of this guide.
2. Check that the free/pay switch is in
the Pay position.
3. If the display is showing ‘Please Call
Operator’ refer to symptom number 5.
4. Cups not dropping
1. Remove stack of cups from carousel.
2. Inspect and remove any that are oval
or damaged.
3. Clean the transfer arm and cup drop
tube.
4. Ensure carousel locking bars are
turned to lock position.
25
Troubleshooting
Continuous message on
customer information display.
Check/Remedy
5. Please Call Operator
1. Open the machine door and check
error message on the display, see
next table for extra help.
6. Please Take Your
Drink
1. Check the cup station and transfer
arm for any cup or other
obstruction. Remove it.
7. Water Heating
1. If the machine has just been
turned on after being off for a
period, wait for fifteen minutes
for the water to heat.
8. All Selections
Unavailable
Refer to Symptom number 2.
26
Troubleshooting
Help with error messages
The following fault messages may be displayed when the door is opened, you
can remedy these. If after taking the action recommended here, you are unable
to resolve the problem, call your Regional Office or Service Agent for further
advice and assistance. If any error message not listed here is displayed, call your
Regional Office for advice, it is likely you will be able to correct the problem.
Error message on display
Remedy
COINBOX FULL
Empty the coinbox -Beware this will be
heavy!
CHECK DRIP TRAY/WATER SUPPLY
1. Check that the drip tray is empty and
correctly positioned.
2. Check that the water is turned on.
3. If the machine has just been switched on
wait for ten minutes for the hot tank to
fill with water.
CAROUSEL JAM - CHECK STACK [X]
1. Remove cups from stack [X].
2. Check and discard any damaged cups.
3. Remove any cups that are stuck in the
cup drop tube or transfer arm.
WHERE X IS 1 TO 8 INDICATING WHICH STACK IS
CAUSING THE JAM
CUP ARM JAMMED - CHECK CUP STACK
1. Remove cups from stack [X].
2. Check and discard any damaged cups.
3. Remove any cups that are stuck in the
cup drop tube or transfer arm.
27
Safety
Safety
We at Mars Drinks are committed to safety in all aspects of our
product design, manufacture, installation and service.
This system has been designed and manufactured in accordance
with European legislation relating to Safety and Electro-Magnetic
Compatibility (EMC).
These warnings are provided in the interests of safety. Please
read them carefully and ensure anyone who is involved with
routine cleaning and loading also reads them.
This system is for indoor use only. Never place outside.
It is dangerous to change the specification or modify the system
in any way.
Ensure access to the rear of the machine can be achieved easily
to allow isolation of the electrical and water supplies.
Under no circumstances should you attempt to perform any
servicing or repairs on this system. Inexperienced persons may
cause injury or malfunction. Always call your Regional
Customer Service Office or Service Agent.
Do not immerse the system in water.
Only clean in specified areas as instructed.
Ensure top lid is fully inserted and no objects are placed on
top of lid, failure to do so may result in scalding.
Supervision is required if the system is to be used by young
children, aged, or infirm persons.
The system contains electronic circuits. Do not flash test.
Observe recommendations relating to regular inspection and
testing of this system under the “U.K. Electricity at Work”
section.
An ambient temperature range of +5°C to +30°C is
recommended for system location.
28
1
Safety
Electrical Connection
WARNING: THIS SYSTEM MUST BE EARTHED
If the plug is damaged it should be removed from the
electrical supply, cut off and disposed of safely.
NEVER ATTEMPT TO RE-USE.
If the mains cord is damaged never attempt to replace,
contact your Regional Customer Service Office or
Service Agent. Replacement requires the use of special
tools.
Never attempt to plug in a cut-off plug into a mains
socket. Such action may present a shock hazard.
The wires in the mains lead are colour coded in
accordance with the following code:
Green/yellow
Earth
Blue
Neutral
Brown
Live
If you fit your own plug, the colours of the wires in the
mains lead of your system may not correspond with
the markings identifying the terminals in your plug.
Proceed as follows:
13 AMPERE U.K. PLUG TYPE
Connect the green/yellow (earth) wire to the terminal
in the plug which is marked with the letter E or the
earth symbol or coloured green, or green/yellow.
Connect the blue (neutral) wire to the terminal in the
plug which is marked with the letter N or coloured black.
Connect the brown (live) wire to the terminal in the
plug which is marked with the letter L or coloured red.
29
2
Safety
U.K. Specific Requirements
Your system is supplied with a moulded 13 Ampere fused plug.
If the fuse needs replacing only use an ASTA approved
BS1362 13 Ampere cartridge fuse.
Always re-fit the fuse cover.
If the fuse cover is lost or damaged a replacement can be obtained
by contacting your Customer Service Office or Service Agent. Ensure
the replacement cover is the same colour as that which is visible on the pin
face of the plug.
Never attempt to use the plug without the fuse cover being fitted.
U.K. ELECTRICITY AT WORK REGULATIONS 1989.
We recommend that the following tests are performed on the
system on an annual basis by a suitably trained person using a
Portable Appliance Tester following the manufacturer’s instructions.
TEST
Earth bond test
RECOMMENDED LEVEL
Less than 0.1 Ohm
(including mains lead)
Insulation Resistance
Greater than 2Meg Ohm.
The mains plug lead and socket should be checked weekly for any
signs of damage.
All test results should be recorded and retained for future reference
including the date performed, who performed them and the next
test date.
If any test or inspection fails do not connect the system.
Call your Customer Service Office or Service Agent immediately.
Important Note
Do not Flash Test this system
The system is flash tested before it leaves the manufacturing
premises. Repeated flash testing can damage insulation.
This system contains electronic components.
Other tests that are available on portable appliance testers are:
Load Test
Earth Leakage Test
Output Test
These tests are not required.
30
3
Safety
Installation Requirements
ELECTRICAL SUPPLY
It is important that you have a power supply ready so that we can
install your system quickly and efficiently.
If you are unsure about any installation requirements, consult an
electrician and/or a plumber.
You will need to supply a suitable switched electrical supply to meet
the requirements for isolation of electrical equipment.
i.e.
A 13 Amp supply requires 13 Amp switched
socket or a lockable isolator.
A 25 Amp supply requires a lockable isolator unit.
Only use a 220/240 Volt A.C. single phase power supply.
Use only one system per socket.
Your system comes supplied with a mains lead 3 metres in length.
PLUMBED SYSTEMS
A plumbed system will need a mains drinking water supply.
i.e. A brass stopcock to BS1010 standard with a 15mm
compression outlet or a brass stopcock with a 3/4 inch
BSP male outlet.
Use only mains water.
Do not use water that has come from a water softener.
Water pressure must be between a maximum of 7 bar
(100 psi) and a minimum of 1 bar (15psi)
Jointing compound must not be used in the water supply to the
system as this will affect the drink flavour, only use PTFE tape.
Do not locate the water supply above the mains inlet socket.
Your system is supplied with a flexible mains water hose 2 metres in length.
We draw your attention to the requirement of the U.K. Model
Water By-Laws 1986 SI 1147.
INSTALLING
Please contact Mars Drinks for your system to be installed.
31
4
Part number: 70-41-1825
Version 5
Mars Drinks
Division of Mars U.K. Limited
Armstrong Road
Daneshill East Industrial Estate
Basingstoke
Hampshire RG24 8NU
KLIX ©/™/® & designs Mars 2007