LWC Summer 2016 7503 cp_Layout 1

Transcription

exceptional
holidays...
...everytime
summer 2016...
...let us feed your appetite for travel
Why book with LWC?
Expertise
LWC's experienced team of travel specialists are on hand
to provide insight and expertise on a wide range of
exceptional hand-picked hotels and resorts based on
intimate knowledge and first hand travel experience.
It is with great pleasure that I invite to you view our
special summer 2016 selection of the finest hotels and
resorts from Luxury Worldwide Collection. From cutting
edge design properties to chic boutique hideaways,
exclusive enclaves to family friendly resorts, you are sure
to find something to suit.
We pride ourselves in providing our customers with
Holidays of a lifetime, creating memories that are truly
unforgettable in some of the most breath-taking locations
and we are able to do this at competitive prices without
jeopardising on service and quality.
Visit LWC website for a full portfolio of stunning travel
destinations. Wherever it might be in the world our
experienced travel consultants will arrange a
personalised itinerary to meet your specific requirements
and will be delighted to talk through your options and
create a tailor-made holiday for you.
A truly personalised service
Every customer is our most important customer.
City
Inclusive & competitive pricing
All our prices include Flights, Accommodation and
private transfers.
Complimentary concierge
Countryside
Exclusive benefits
You can call us on 0208 421 7020 or e-mail
[email protected] and you
will receive immediate attention to your enquiry.
We look forward to hearing from you in the near future.
Max Ali
Director of Leisure
Once you have booked your trip with Luxury Worldwide
Collection we have a fantastic concierge service that is
designed to assist you in arranging a whole host of
activities to enjoy whilst on your luxury holiday.
Coast
As a founder member of Virtuoso Europe, an organisation
consisting of the top luxury travel providers worldwide,
we can offer our clients additional benefits at over 1000
Virtuoso member hotels.
www.luxuryworldwidecollection.com
spain
A buzzing bar in a cobbled alley,
off the main concourse wherein a
splendid spread of tapas assures
the visitor that a long and
interesting experience awaits.
This is Spain, where the
lunchtime break is an institution
and a welcome escape from the
midday heat!
Whether you are on the
mainland, the Balearics or the
Canary Islands, let us find you
the perfect resort from which to
venture in search of this
irresistible Iberian lifestyle.
Puente Romano Beach
Resort & Spa Marbella
The Puente Romano Beach Resort & Spa in
Marbella has all the charm and character of a
beachfront Andalusian village, with a privileged
location on the Golden Mile. A well-equipped and
family-friendly selection of rooms and suites is
complemented by sumptuous dining at 9
restaurants – including the 2 Michelin-starred
Restaurant by Dani Garcia and a gltuen-free
restaurant – Six Senses Spa with integrated wellness
programmes available, nearby private 18-hole golf
courses, beautiful botanical gardens and much
more.
Acclaimed dining at Plaza Village
Beachfront restaurants Sea Grill and Del Mar
have become some of the coast's most
sought-after restaurants and Plaza Village is a
lively and popular meeting place for locals.
For more information call 0208 421 7020
or visit www.luxuryworldwidecollection.com
Prices from £1249 pp for 7 nights
Marbella Club Hotel
The Ritz-Carlton, Abama
Barcelo Asia Gardens
Marbella
Tenerife
Hotel & Thai Spa, Alicante
Located in Southern Spain, the Marbella Club
features 115 luxury bedrooms and suites, 15
Andalusian-Style villas and the majestic Villa
del Mar.
Featuring a secluded, golden sandy beach, The
Ritz-Carlton, Abama resort in Tenerife is a
luxurious property that offers exclusive
accommodation options, world-class dining with
Two Michelin-starred restaurants and much
more. The Ritz Kids programme makes this a
popular choice for family holidays too, whilst The
Ritz-Carlton Spa, Abama provides unparalleled
rejuvenating experiences.
Nestled in an acre of pine forest, the Barcelo Asia
Garden´s architectural design incorporates an
exotic Asian flair in a superb location with fantastic
views of the Mediterranean coast and surrounded
by spectacular gardens. Complementing the
showcase Thai Spa, each bedroom or suite has its
own personality, yet all tastefully recreate the
Balinese style, conceived for the wellness of mind
and body. Dining is a unique experience as exotic
flavours of Asia are fused with international and
Mediterranean gastronomy.
The hotel includes six bars and restaurants, two
outdoor heated swimming pools, fitness centre,
Kid´s Club, equestrian centre, 18-hole golf course
and Health & Wellness Centre that combines
physical exercise and physiological therapies with
nutritional guidance and beauty treatments.
An all round winner
New two bedroom Family Suites
Award-winning Thai spa
An innovative new kids club and children
programme, including sport activities
complements the superb adult recreations
including beach front boutique spa.
Spacious refurbished accommodations for
families including connecting rooms, junior
suites, one and two bedroom suites and brand
new two bedroom family suites for up to 8.
Thai massages are available in the traditional
stilt houses which are set in charming
gardens with various Asian-style fountains
and infinity pools.
Rome
italy
classic
cities
Cosmopolitan Italy offers the
ultimate cultural adventure,
especially when considering visits
to her three most storied cities,
Rome, Florence and Venice.
Walk amongst the architecture of
3,000 years of history in the
eternal city of Rome. Imagine the
birth of modern knowledge when
regarding the treasures of the
Renaissance of Florence, and
capture the romance of “La
Serenissima” as you discover the
hidden corners of Venice.
The Eternal City
Rome, Italy’s capital, is a sprawling, cosmopolitan
city with nearly 3,000 years of globally influential
art, architecture and culture on display. Ancient
ruins such as the Roman Forum and the Colosseum
evoke the power of the former Roman Empire.
Vatican City boasts St. Peter’s Basilica and the
Michelangelo’s frescoes in the Sistine Chapel.
Florence
Birthplace of the Renaissance
Florence, capital of Tuscany and birthplace of the
Renaissance, is home to masterpieces of art and
architecture. One of its most distinctive sites is
Florence Cathedral, with its iconic Brunelleschidesigned dome. The Galleria dell'Accademia
displays Michelangelo’s “David,” while the Uffizi
Gallery exhibits pre-eminent works such as
Botticelli’s “The Birth of Venus”.
Venice
“La Serenissima”
Venice, capital of northern Italy’s Veneto region,
is built on more than 100 small islands in a
marshy lagoon in the Adriatic Sea. Its stone
palaces seemingly rise out of the water. There
are no cars or roadways, just canals and boats.
The Grand Canal snakes through the city, which
is filled with innumerable narrow, maze-like
alleys and small squares.
Hotel de Russie
Hotel Savoy
Bauer Palazzo
A Rocco Forte Hotel, Rome
A Rocco Forte Hotel, Florence
Venice
Hotel de Russie is a luxury five-star hotel
located in the heart of Rome between the
Spanish Steps and Piazza del Popolo on the Via
del Babuino. It is within easy walking distance
of Rome's key attractions and fashion houses.
With its secret garden, you can enjoy a green
oasis in the centre of the city.
Hotel Savoy, located in the heart of Florence, is
the perfect place to absorb the Florentine
atmosphere, with luxurious accommodation
moments away from the city's famous
attractions and fashion houses. The new bistro
'Irene' offers local Tuscan cuisine, created by
renowned Chef Fulvio Pierangelini.
Located on the Grand Canal, a short distance from
the city’s main attractions and designer shops, this
luxurious hotel is housed in an 19th century
Venetian building. The hotel’s spacious rooms and
suites are exquisitely decorated in the Venetian style.
Features of the hotel include Settimo Cielo, a
breakfast lounge and terrace that offers breathtaking
views of Venice, the De Pisis gourmet restaurant
facing the Grand Canal, a rooftop scenic Jacuzzi and
a fully-equipped fitness room with personal trainer.
A proper mix at Starvinkij Bar
Family fun at the Savoy
The best concierge in Venice
The Piazzetta Valadier provides the liveliest
seat at the one of the liveliest bars in Rome.
Perfect for people-watching with a leisurely
aperitif or expertly made cocktail!
Some of the hotel’s most important guests are
also the smallest. The Families R Forte
programme is centred around Pinocchio, which
was written by Florentine writer Carlo Collodi.
Head concierge Paolo Di Vacri is a living
legend within his field. He has worked for
THE BAUERs for 35 years and his knowledge
will enrich your visit to “La Serenissima”!
italy
tuscany
& amalfi
Should you wish to consider an
unforgettable combination of
classic winelands of the
“Chiantigiana” (the wine route
between Florence and Siena)
and the equally stunning
coastline of the Amalfi
Peninsula, then look no further
than this page. Here are two
superb properties that
encapsulate the beauty for each
of their respective regions.
Rosewood Castiglion
del Bosco Tuscany
Situated within the UNESCO-listed Val d’Orcia
Natural Park, in the Brunello di Montalcino winemaking region, Rosewood Castiglion del Bosco is a
5,000-acre country estate founded by Massimo and
Chiara Ferragamo. Castiglion del Bosco is a unique
combination: it is one of Tuscany's largest private
estates; it is an elegant Tuscan home away from
home with a range of 23 elegant suites and 10
exclusive villas; it is a superb culinary destination,
an exclusive 18-hole private golf club and a leading
Brunello di Montalcino winery. Indulge in the many
local excursions or just relax in the pampering spa.
Under the Tuscan stars
Castiglion del Bosco’s magical night sky offers a
unique opportunity to share the expertise of our
acknowledged astronomer and his advanced
equipment, for an unforgettable experience.
Castello di Casole
Hotel Santa Caterina
Hotel Luna Convento
Tuscany
Amalfi
Amalfi
The sublime Castello di Casole - A Timbers
Resort, is situated in the heart of Tuscany, 20
minutes from Siena and 1 hour from Florence.
A 10th century castle, the hotel opened in 2012
after a lengthy and loving restoration. This 41
all-suite property, located amidst 4,200 acres of
vineyards and olive groves, has a range of
accommodation from studio suites and
apartment style olive grove suites to stylish
villas and beautiful farmhouses.
A beautiful late 19th century liberty style villa,
which is encapsulated within the wonderful
scenery of the Amalfi coast, with an exquisite
coastal residence surrounded by the continual blue
waters of the Mediterranean ocean and sky, with
heavenly bougainvillea and beautifully cultivated
olive groves and fruit orchards.
A stay in the Hotel Luna Convento is a truly unique
and unforgettable experience. Housed in a convent
founded by St Francis of Assisi in 1222, this boutique
hotel features a beautiful cloister, interior courtyard,
chapel and tower.
The hotel Santa Caterina of Amalfi is indeed a
special place to experience the fine Italian culture
and hospitality.
Located on the rocks on the outskirts of Amalfi, the
Hotel Luna Convento boasts a seawater swimming
pool, solarium and sun deck. This small luxury hotel
also has two restaurants, a bar and 43 suites and
rooms.
Learn how to make a “real” pizza
A romantic extravaganza
Arrive in style
Experience a pizza party for the entire family
and learn how to make a perfect pizza and
moreover how a perfect pizza tastes like.
Why not push the boat out by reserving one of the
feature suites like the Follia Amalfilana, complete
with vast bed, private terrace with uninterrupted
views of the sea and a sunken jacuzzzi.
Why not avoid the traffic around the famous
Amalfitana peninsula road and arrive in style
with a private helicopter transfer direct from
Naples airport to the Hotel Luna Convento.
italy
the south
& sardinia
Italy’s south offers unexpected
delights and the promise of
extended summer temperatures.
Puglia is Italy’s ascendant region, a
place where savvy travellers bored
or worn down by the crowds of
Tuscany escape for something a bit
less frenetic and manicured. Travel
even further south to Sicily to
experience one of Europe's most
alluring destinations.
Verdura Resort
A Rocco Forte Hotel, Sicily
Verdura Resort is set on 230 hectares, with its
own vegetable garden, orange and olive groves,
and nearly 2km of private Mediterranean
coastline. It’s a place with a true sense of space,
where your room will seem subtly woven into
the landscape, with uninterrupted views of the
sea from your private balcony or terrace.
For the ultimate expression of the
Italian coastal idyll not much is
lacking from the sun-drenched
shores of stylish Sardinia.
Juventus football academy
NEW
from May 2016
From July 1st to September 2nd, guests aged 5
to
canKids
enjoyClub
a special
experience, where
A 16
new
(complimentary
forthey
will meet new friends, practise football and just
ages
4-12
including
activities)
have fun with professional Juventus coaches.
Borgo Egnazia
Colonna Resort
Hotel Laguna
Puglia
Sardinia
Sardinia
Borgo Egnazia is an emblematic style hotel built
from local stone lined with whispering olive trees,
blooming flowers, fragrant jasmine, prickly pear and
scented lemon trees. Designed with comfort and
beauty in mind, Borgo Egnazia meets the needs of
everyone, with its 29 villas, 63 rooms in the central
building (La Corte) and the “Borgo” featuring 92
typical rooms and town houses. Guests can enjoy
gourmet cuisine at ‘Due Camini’, Apulian dishes at
‘La Frasca’, pizzeria and light snacks at “Pescheria da
Vito” at Cala Masciola Beach Club.
The Hotel Colonna Resort Porto Cervo is in one of
the world’s most exclusive destinations, the Costa
Smerald, in the North East corner of Sardinia.With
its 250 rooms, deluxe rooms and suites the Colonna
Resort Porto Cervo is one of the most prestigious 5star hotels on the Costa Smeralda. Thanks to its
elegant style and typically Mediterranean
architecture, the 500-square-metre park and
Europe’s largest salt water pool this 5-star superior
luxury hotel in Cala Granu is a favourite with Italian
and international visitors.
Forming part of the much larger Chia Laguna Resort,
and so benefitting from access to an impressive
variety of collective facilities including excellent
children’s clubs and several restaurants, Hotel
Laguna offers consummate luxury in a spectacular
location on the edge of one of Europe’s finest white
dune beaches at Chia Bay. The hotel presents 85
Mediterranean-styled bedrooms and suites;
accommodation ranges from beautiful rooms, to
garden suites and two sensational suites, with
panoramic views over the Bay to the Tower of Chia.
Perfect villas for families
Europe’s largest saltwater pool
The sensational new suites
Exclusive three bedroom villas, tastefully
furnished in a palette of neutral tones, boast
expansive living areas, wrap-around
balconies with private pools and gardens.
The seven swimming pools are all on different
levels and cover an area of 8000m2, complete
with sun terraces, waterfalls, hydro massage
corners and a pool bar.
Luxury Panorama Suites offer large rooms in
elegant Mediterranean style, a large terrace with
a veranda and living area, a hanging garden
with private jacuzzi. Stunning views guaranteed!
greek mainland
Ancient Greece was once the
heart of the civilised world, an
innovative producer of
thinking, science and theatre.
Modern Greece wears this
legacy proudly, if casually, and
its historic sites and ruins still
draw visitors from all over the
world. Add to that stunning
scenery, beautiful beaches,
warm people and plenty of
sunshine and you have a
holiday paradise.
Costa Navarino
Pristine beaches and hidden lagoons
One of the most unspoilt seaside landscapes in
the Mediterranean, Costa Navarino is home to
rolling hills, rugged mountains and gently
sloping valleys. Affording some of the longest
coastlines in Greece, you will be able to relax on
the pristine sandy beaches or explore the hidden
lagoons and waterfalls.
Halkidiki
Northern treasure near Thessaloniki
For a sense of Greece's rural identity, the unspoilt,
“trident” Halkidiki peninsula near Thessaloniki is
definitely worth a visit. The area incorporates the
kind of scenery and you would dream of when
imagining coastal Greece; with beautiful beaches,
blue skies, azure seas and sprawling pine forests,
Halkidiki has some of the best scenery in the
country.
The Romanos
Eagles Palace
Porto Sani Village
A Luxury Collection Resort, Costa Navarino
Halkidiki
Halkidiki
The Romanos, a Luxury Collection Resort, is an
exceptional award-winning property stretching along
the prime Mediterranean destination of Navarino
Dunes at Costa Navarino. This is the perfect location
for unrivalled relaxation within the 321
incomparable rooms, suites and villas of The
Romanos Resort, offering exceptional garden, golf
and sea views, and the iconic sunset backdrops of the
Ionian Sea for an unforgettable experience.
Perched on the stunning 'third finger' coastline of
Halkidiki in the spiritual surroundings of Mount
Athos, Eagles Palace, a member of Small Luxury
Hotels of the world, is a boutique resort spanning a
golden beach with a majestic mountainous
backdrop. Surrounded by manicured gardens,
lavender, pine and olive groves and pretty
courtyards there is a cool and tranquil vibe
throughout the resort including 157 rooms, suites
and bungalows with breathtaking views over the
gardens and the hotel’s private beach.
The all-suite Porto Sani Village resort in Greece is
located on Sani Marina at the heart of the Sani
Resort. Known as ‘the well-being hotel’, a stay
here is both luxurious and soothing with the
relaxed and elegant environment balanced out by
a wide range of activities on offer at the water
sports centre and the Sani sports Centre. With
over-sized suites and the stunning Spa Suite to
also enjoy, your luxury holiday experience here
will live long in the memory.
Spa heaven at Amazoe Spa
Luxury yacht excursions
A makeover for Summer 2016
For the third year running Amazoe Spa at The
Romanos has won a clutch of coveted awards
with The Spa Traveller including Best European
Spa to recharge & Best Wellness Spa - Europe.
The hotel’s luxury yacht rentals offers wonderful
excursions for romantic private sailing
adventures in the dreamy village of Ouranoupolis
and the greater area of Halkidiki in Greece.
Always popular with our clients, summer 2016
will not disappoint with the new 3-bedroom
family suites ideal for larger families and a new
fitness centre including couples’ treatment suite.
crete & cyprus
The islands of the eastern
Mediterranean offer a multitude
of stunning sun-drenched
summer destinations, each with
their unique character.
But perhaps the largest islands
of Crete and Cyprus hold the
greatest appeal by nature of the
sheer diversity to be found from
immaculate beaches to lofty
mountain ranges. Furthermore,
they are both islands with a
reputation for their warm
welcome to visitors from the
United Kingdom.
Crete
An island of wonderful diversity
Crete is the largest of the Greek islands. It
isknown for its varied terrains, ranging from its
fine white sand beaches to the rugged White
Mountains. Crete is like its own small universe,
full of natural beauty and unique treasures
including the mysteries of a mighty Minoan
past making it the most popular Greek island.
Cyprus
Birthplace of Aphrodite
An island of contrasts, the countryside of
Cyprus extends from beautiful beaches, such as
the splendid golden sanded Nissi Beach of the
Ayia Napa area or the beautiful beaches of the
Coral Bay area, all lapped by the soothing
Mediterranean waters, to the splendour of the
Troodos mountain range and the stunning
protected Akamas National Park.
Blue Palace
Daios Cove
Anassa
A Luxury Collection Resort & Spa, Crete
Luxury Resort & Villas, Crete
Cyprus
Situated on the Elounda Coast in Crete, this luxury
beachfront hideaway combines exceptional charm
with style, and is renowned for its architecture.
Offering stunning views across the bay to nearby
Spinalonga Island, and with a location on one of the
most serene private beaches in all of Crete, the Blue
Palace resort provides guests with the opportunity to
relax and completely soothe their senses on their
luxury holiday in Greece with sumptuous guest
accommodations including 142 private infinity pools.
Nestled on a hillside overlooking its private
tranquil bay and private sandy beach on the northeast of Crete, the Daios Cove Luxury Resort &
Villas is located near the cosmopolitan town of
Agios Nikolaos and the village of Elounda.
Exceptionally well presented and beautifully
decorated, the rooms, suites and villas have been
designed using the finest in soft furnishings and
luxury interiors. All rooms have an open plan living
area, marble bathrooms and private balconies.
Meaning ‘queen‘ in classical Greek, Anassa
combines majestic flair, gracious service and a
refined joie de vivre in perfect proportions. Just
minutes from the Baths of Aphrodite, its seductive
sophistication epitomises Mediterranean living at
its sublime and stylish best. An inspiring retreat
for those who appreciate life’s quintessential
pleasures.
Family adventures at sea
NEW - Premium Sea View Suites
4 beachfront pool villas for 2016
Spend precious family holiday time on a caique,
a traditional wooden fishing boat cruising the
sparkling blue sea, anchoring for a delicious
lunch made especially for you by the hotel's chef.
The Premium Sea View Suites ideal for families
comprise of a master bedroom with a sitting area
and an interconnected, large open plan living and
dining room with stylish Maxalto furnishings,
Accommodating groups of 6-9
persons - Privacy with 5 star service! Check out
Andromeda, Alexandros, Alcyone & Aether.
indian ocean
Boasting beautiful beaches and
stunning islands resorts, the
Indian Ocean is the perfect
luxury holiday destination.
Per Aquum Huvafen Fushi
Our luxury Indian Ocean
holidays offer you the
opportunity to experience a taste
of paradise in some of the
world’s most picturesque
locations including the Maldives,
Mauritius and the Seychelles.
Over-water villas, tree-top
accommodation, sparkling
lagoons, golf courses designed
by Ernie Els and much more
await you in our resplendent
choice of 5-star resorts.
Spa & Resort, Maldives
A discrete oasis in cerulean seas, set apart by bold
luxury and all things aquatic.
Here, cutting edge hotel chic – intimate
overwater bungalows, beach pavilions and
flotation pools – merges with impeccable service
from your personal Thakuru (butler). Above,
gourmet dining ignites all the senses and below
soothing seas, LIME Spa therapists weave magic.
Adrift at sunset
The romance of high seas adds a splash of
serenity. Charter a private Maldivian Dhoni
and sail the lagoon as the sun kisses the
ocean at day’s end.
Creole cookery class at Kannel restaurant
Four Seasons Seychelles
Niyama
One&Only Le Saint Géran
Four Seasons Seychelles
Maldives
Mauritius
Seychelles
Slip into luxurious reality at a bold pace or a slow
burn.
Ideal for families and couples alike, this exclusive
resort in Mauritius features exceptional cuisine,
golf, beautiful beaches with a wide range of water
sports and activities and much more. The
One&Only Spa, KidsOnly programmes, warm
hospitality and opulent suite and villa
accommodation heighten the overall experience.
Four Seasons Resort Seychelles enjoys a natural
jungle setting within a lush island sanctuary and
offers an unparalleled luxury holiday experience.
Combining tree-top villas, deserted beaches and
world-class service with fine dining courtesy of
Internationally-recognised chefs, a sumptuous spa
and a host of facilities and activities to enjoy, this
unique property will redefine your idea of paradise.
Two islands. Luxe overwater retreats. A sense of
place that mirrors your needs. Adrenalin awaits on
Play; whilst Chill indulges. Gourmands gather in
the treetops and surfside. Children immerse
themselves at play. And the Indian Ocean beckons
adventurers to all things aquatic.
A sub-aquatic playground
Inspired family cuisine
Full Moon massage
Your Subsix speedboat captain chauffeurs you
through salt-laden breezes. Avant-garde
architecture sets the scene for sub-aquatic dining as
you rendezvous with reef creatures three tiers below.
As Mauritius' most established family retreat, it
is no surprise that children's food guru, Annabel
Karmel chose One&Only Le Saint Géran as the
place to devise her first family holiday menu.
Once a month, the beautiful Petite Anse is flooded
with the alluring light of the full moon and the
Spa team at Four Seasons Resort Seychelles
knows just the right way to appreciate it.
uae & oman
The Middle East incorporates
some of the most sought-after 5star resorts in the world, with Abu
Dhabi, Oman and Dubai amongst
others showcasing some of the
finest examples.
Here you can enjoy a host of
decadent touches whilst relaxing
in regal accommodation,
including butler service, luxurious
spa and sporting facilities, private
beaches and more. Take the first
step on your next luxury escape
with a look through our
handpicked selection here.
One&Only Royal Mirage
Dubai
Set upon a 1-kilometre stretch of private beach,
One&Only Royal Mirage in Dubai features 65 acres of
immaculate flower beds and lush green lawns.
Embracing Old Arabia with a stylish design
incorporating domes, arches and courtyards,
One&Only Royal Mirage is separated into 3 distinct
environments, Arabian Court, Residence & Spa and
The Palace. The former has a distinctly Arabian feel,
whilst Residence & Spa offers a private and secluded
retreat ideal for couples and as its name suggests, The
Palace provides a truly regal experience with a
beachfront presence and impressive views of the Gulf.
KidsOnly at One&Only Royal Mirage
KidsOnly is complimentary to all children ages
four to eleven. Activities include: camel riding,
henna painting, belly dancing, sand sculpturing,
evening Arabian camping and more.
Dining in style
Arabian Court, One&Only Royal Mirage
St Regis Saadiyat Island
The Chedi Muscat
Six Senses Zighy Bay
Abu Dhabi
Oman
Oman
The St Regis Saadiyat Island Resort, Abu Dhabi is
a luxurious property with well-appointed rooms
and suites that feature 24-hour butler service.
There is also a wide range of activities and
facilities to enjoy, including the Saadiyat Beach
Golf Club, the Iridium Spa, the St Regis Athletic
Club, the Sandcastle Kids Club and more.
Boasting an idyllic location between the Al Hajar
Mountains and the serene waters of the Gulf of
Oman, The Chedi Muscat rises amidst an elegantly
landscaped twenty-one acre garden oasis,
complemented by round-the-clock attention to
personal service. Inspired by understated elegance of
traditional Omani architecture and Asian-Zen style,
this elegant retreat offers experiences worthy of a
Sultan. Beautifully and well-appointed, the rooms
and suites offer garden views and have a naturally
calming feel to them.
Located on the northern Musandam Peninsula,
the Six Senses Zighy Bay is flanked by mountains
on one side and a 1600 metre sandy beach
overlooking the azure waters of the Bay of Oman
on the other. Furnished in traditional Omani-style
with rustic chic décor and modern amenities, all
villas are spacious and offer a butler service,
outdoor shower and private infinity swimming
pool, with garden, pool beachfront or sea views.
When the beach is king...
The largest spa in Muscat
The James Bond arrival...
This exclusive resort is lavish yet intimate with
stunning sea views. The beach is so sublime that
Hawksbill Turtles nest there and Bottlenose
Dolphins often come to play.
The 1,500-square-metre relaxation and fitness
haven, the largest spa in Muscat, offers the
personalised, discreet service of the region’s
finest wellness professionals.
Zighy Bay’s paragliding arrival has captivated
guests since the resort opened in 2008. Swirl
loop after swoop as you float higher and higher,
and then descend to the sugar-sand beach.
caribbean
The islands of the Caribbean are
wonderfully diverse, yet consistently
warm and welcoming.
Awash with charming hotels, coral
sand beaches and good humoured
people, Barbados has for many years
been the island of choice for the wellheeled and well-connected drawn to
its famous “Gold” coast.
In natural contrast St Lucia is a lush
and beautifully rugged island
carpeted by tropical rainforests and
epitomised by the dramatic Piton
mountains.
Fairmont Royal Pavilion
Barbados
Perfectly located on a half mile crescent beach, 30
minutes from the airport and 5 minutes from
Holetown with a variety of shops & restaurants, the
boutique Fairmont Royal Pavilion is ideally situated
on the West Coast of Barbados. All 72 luxurious
guest rooms and suites are uniquely ocean front.
Families with children of all ages are welcome at
Fairmont Royal Pavilion from 15 March to 31
October and over the Festive Season. Children over
10 years of age are permitted year round and
interconnecting family rooms are guaranteed.
Simply the best beach in Barbados
The secret of a good beach resort is always
helped by the quality of the beach and they don’t
get better than in front of Fairmont Royal
Pavilion. Of course there’s more to it than that!
Crispy Balaou & Dipping sauce
Bayside, Sugar Beach, A Viceroy Resort
Sandy Lane
Sugar Beach
The BodyHoliday LeSport
Barbados
A Viceroy Resort, St Lucia
St Lucia
Elegant and exceptional, Sandy Lane is set in an
ancient mahogany grove overlooking a 1000
foot crescent of gorgeous white sandy beach.
The resort features 112 luxuriously appointed
rooms and suites, a magnificent spa, floodlit
tennis courts, 45 holes of championship golf
and an exciting children’s programme. Whether
you seek an idyllic escape basking in the warm
Caribbean sunshine or invigorating activity,
Sandy Lane will cater to your every desire.
Set amongst 100-acres of lush rainforest within a
UNESCO World Heritage Site on an impressive
beach, Sugar Beach is without question set in one
of the most spectacular locations in the world. This
5-star resort boasts 81 fabulous Suites, Villas,
Luxury Beach Bungalows and 13 Residences, all
complete with their own pools and butler service.
Following considerable refurbishment, the
addition of the treetop Rainforest Spa, full PADI
dive facility and exquisite dining options ensure
that Sugar Beach rivals no other.
Situated on one of the world’s most beautiful
islands, this all-inclusive resort in St Lucia offers a
unique holiday experience designed around
wellness. A stay here is a completely personalised
one, with a seemingly endless number of facilities
and activities to enjoy including The Wellness
Centre, the Coubaril Valley Tennis and Golf
Academy, scuba diving, archery, sailing, yoga,
pilates and more – and it is you who decides what
you want to do and when.
Relax while the children play
A private pool for all room types
Food for healthy bodies
The Treehouse Club is dedicated to creating
enchanting memories for kids. Your children
will make new friends and have so much fun
they will never want to leave.
Sugar Mill Room, villas, cottages and
Residences - ALL have their own pools. And for
those with small children there is no charge for
the under 5’s
With a tantalising choice of 5 restaurants,
healthy cuisine reaches new heights. TAO
restaurant was voted by Condé Nast as one of
the top 60 tables in the world.
caribbean
Surrounded by a nearly unbroken
offshore reef protecting miles of
sugar-white sands and hidden
coves, Antigua promises a beach
for every day of the year.
Carlisle Bay
Antigua
Rediscover the classic Caribbean on
the beautiful island of Grenada or
enjoy the French flair of St Martin
with its genteel ambience and
fashionable shopping.
Stylish, chic and contemporary, Carlisle Bay is one
of Antigua’s most talked about resorts and is
situated on the charming south coast overlooking
a sweeping bay with a backdrop of rolling hills,
mangrove swamps and lush tropical rainforest.
All of the suites benefit from calm, spacious
interiors, bespoke furniture, luxurious silks, crisp
white linen and modern amenities. The private
balcony or terrace offer sweeping ocean views and
feature a day bed for added comfort and luxury.
Two-room suites ideal for families
Chef’s signature dish
It’s easy to see why Carlisle Bay is so suited to
families. The spacious beach terrace suites offer
excellent family accommodation directly onto
the family half of the famous crescent beach.
Cocktails at the Veranda Bar
Jumby Bay, A Rosewood Resort
Jumby Bay
Spice Island Beach Resort Belmond La Samanna
A Rosewood Resort, Antigua
Grenada
St Martin
Jumby Bay, A Rosewood Resort, is an exclusive
property in the Caribbean that offers a unique and
secluded luxury holiday experience like no other.
Largely unchanged for centuries and renowned for
its lack of cars, this private setting has a rich
biodiversity, one of the World’s primary Hawksbill
Sea Turtle reserves and three picture-perfect
beaches. Along with a choice of exquisitely
appointed suites, guest rooms, villas and estate
homes, you will also enjoy lavish personalised
service and all-inclusive dining during your stay.
Its name is a gentle reminder of history past, when
Grenada was the civilized world's most treasured
source of exotic spices like cinnamon, mace and
clove. Today, the name serves as a metaphor for the
touch of spice the resort regularly adds to the lives of
each of its guests. To be a guest of Sir Royston
Hopkin and his family, at the world-famous Spice
Island Beach Resort, is to live in elegant luxury on
one of the most beautiful beaches in the world. It is
a life experience like no other, with a choice of
accommodation from the superb to the spectacular.
Set beside the island’s finest beach and lapped by
the Caribbean Sea, Belmond La Samanna is the
ultimate St. Martin luxury resort. Constantly
ranked among the region’s top ten hotel retreats,
it is a garden paradise in which to enjoy an al
fresco massage, or lie in a hammock, lulled by the
waves. Take a sunset cruise around the island or
head into town to enjoy the vibrant local scene.
There’s always a touch of romance in the air…
Pampered little princesses
Mother-daughter quality time can be spent at
Sense, A Rosewood Spa where pampered
princesses can choose their own treatments
from the Rose Buds® Junior Spa Menu,
A makeover for Janissa’s Spa
Newly redesigned by America's top architect and
interior designer, Kobi Karp, Janissa's offers the
very best of the Isle of Spice, harnessing the
restorative powers of local herbs and spices.
A private day at sea
Luxuriate aboard the hotel’s Italian-designed
motorboat, complete with captain and open bar.
Features include shower facilities, two queen
beds, air conditioning and snorkeling equipment.
Mexico
riviera
maya
Discover stunning white sandy
beaches lapped by the crystal clear
waters of the Caribbean along the
inviting coast of the Riviera Maya.
Grand Velas
Add to the mix the rich colonial
history of Mexico and the
mysterious monuments of the
Mayan civilisation and you will
appreciate the lure of the Riviera
Maya where a beach holiday
promises so much more.
Riviera Maya, Mexico
With the beautiful white sands of Mexico’s
Caribbean coastline, the Grand Velas Riviera
Maya is an all-encompassing inclusive resort on
the fringe of the Yucatan jungle which offers
magical views of the flawless landscape of the
Riviera Maya in Mexico. Located just a few
minutes from downtown Playa del Carmen, in
the state of Quintana Roo. The Riviera Maya
resort is an alluring escape for the soul. Hide
yourself away on the pristine beach or swim in
the clear azure waters of the Caribbean Sea.
Swim with dolphins
To swim with dolphins is an absolute must
when vacationing in Riviera Maya! This is
an activity that the whole family can enjoy.
Cruising
Regent Seven
Seas Cruises
Worldwide
Rosewood Mayakoba
Riviera Maya, Mexico
Often described as ‘a serene oasis’, the
Rosewood Mayakoba resort in the Riviera
Maya is surrounded by pristine white
beaches and emerald jungle. An all-suite
property catering for couples and families
alike, fine dining is complimented by a wide
range of world-class facilities and activities
including Sense, A Rosewood Spa, golf at El
Camaleon – the signature 18-hole course
designed by Greg Norman – Rose Buds for
Children and much more.
Regent Seven Seas Cruises®
offers the most all-inclusive
luxury cruise experience.
Our four, ultra-luxury, allsuite ships carry 490-750
discerning travellers across
all seven seas. Featuring
free flights, free unlimited
excursions, all fine dining,
drinks, gratuities and wi-fi
on board, with Regent, it’s
all included!
Spa castaways
Suite dreams guaranteed
Situated on its own private island Sense is a
breathtaking spa with eight sumptuous island
suites, each with a treatment room and
outdoor shower.
Space abounds, with all-suite accommodations ranging from 300 to
4,000 square feet with a private, furnished balcony complementing
all suites aboard Seven Seas Explorer®, Seven Seas Voyager®, Seven
Seas Mariner®, and 90% of Seven Seas Navigator®.
bespoke
weddings
honeymoons
tailor-made
private charter
Your wedding day and your honeymoon
are two of the most important events in
your life and choosing the perfect venue
for them is crucial. Weddings abroad
add a unique spin to the proceedings by
effectively allowing you to experience
this most special of occasions in
paradise. It is certainly a big decision to
make but one that Luxury Worldwide
Collection is more than willing to help
you with – and at every step of the way,
with one dedicated person available to
Weddings abroad
and honeymoons
help you from start to finish. We can
arrange your wedding or honeymoon
for groups both large and small and it is
not a problem if different flights,
durations or even hotels are required.
We will handle documentation before
you travel so that nothing is left to
chance and so that more importantly,
you don’t have to do any of the work –
all you need to do is decide where you
want to go and we will let you know how.
Tailor-made
As well as package holidays and multi-centre combinations,
Luxury Worldwide Collection can also help with more
complex itineraries such as tours and safaris, not to
mention requests based around flight-only requirements.
Simply call one of our experienced travel experts today and
they will identify the best products and services for you to
create a truly personalised luxury travel experience.
Private charter
For the ultimate indulgence LWC has access to a
prestigious selection of private villas, executive
jets and boat charters for those clients seeking the
most exclusive arrangements with their holiday.
Booking conditions
The following booking conditions together with the General Information contained on our website or in our brochures
form the basis of your contract with EFR Travel Limited t/as Luxury Worldwide Collection. Please read them carefully
as they set out our respective rights and obligations.
These booking conditions only apply to holiday arrangements which you book with us in the UK and which we agree
to make, provide or perform (as applicable) as part of our contract with you. All references in these booking conditions
to “holiday”, “booking”, “contract”, “package”, “tour” or “arrangements” mean such holiday arrangements.
In these booking conditions, “you” and “your” means all persons named on the booking (including anyone who is
added or substituted at a later date) or any of them, as applicable. “We” and “us” means EFR Travel Limited. References
to “departure” or “departure date” means the start date of the arrangements booked with us.These booking conditions
do not apply to any arrangements which we book for you as your travel agent.
1. MAKING YOUR BOOKING
To confirm a booking, the fist named person on the booking (“party leader”) must provide us with the details requested
and the payment referred to in clause 2. You may be asked to complete our booking form. The party leader must be
authorised to make the booking on the basis of these booking conditions by all persons named on the booking and
their parent or guardian for all party members who are under 18 when the booking is made. By asking us to make the
booking, the party leader confirms that he/she is so authorised and that you accept these booking conditions. The party
leader is responsible for making all payments due to us. The party leader must be at least 18 when the booking is made.
The completed signed booking form must then be sent to us together with the payments referred to in clause 2 below.
Once we have received all appropriate payments, we will, subject to availability, confirm your holiday by issuing a
confirmation invoice. This invoice will be sent to the party leader. Please check this invoice carefully as soon as you
receive it. Contact us immediately if any information which appears on the confirmation or any other
document appears to be incorrect or incomplete as it may not be possible to make changes later.
Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable
excess) under the terms of your insurance policy. Claims must be made directly to the insurance company concerned.
Where any cancellation reduces the number of full paying party members below the number on which the price, any
discounts or other concessions agreed for your booking were based, we will recalculate these items and re-invoice you
accordingly.
If any member of your party is prevented from travelling, that person may transfer their place to someone else
(introduced by you) providing we are notified not less than two weeks before departure. Where a transfer to a person
of your choice can be made, all costs and charges incurred by us and/or incurred or imposed by any of our suppliers
as a result together with an amendment fee of £100 must be paid before the transfer can be effected For flight inclusive
bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes
after tickets have been issued for any reason, these charges are likely to be the full cost of the flight.
7. INSURANCE
We consider adequate travel insurance to be essential and it is a condition of your contract with us that you have
travel insurance in place to cover as a minimum, the cost of cancellation, the cost of assistance including your
repatriation in the event of accident or illness. Please ensure you purchase a policy which is suitable for your particular
needs as soon as possible and ideally at the time of booking so that you have protection in the event that you need
to cancel for a reason which is covered by the policy.
Please read your policy details carefully and take them with you on holiday. We reserve the right to request a copy of
your policy, but we do not check policies for suitability. You agree to indemnify us against any losses we incur as a
result of your failure to take out adequate travel insurance.
8. CHANGES AND CANCELLATION BY US
Occasionally, we have to make changes to and correct errors in website and other details both before and after
bookings have been confirmed and cancel confirmed bookings
Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. However, we
promise we will only cancel your confirmed booking 8 weeks or less before departure where you have failed to comply
with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where we are
forced to do so as a result of “force majeure” as defined in clause 9 below. We will not cancel after this date for any other
reason.
2. PAYMENT
In order to confirm your chosen holiday, the applicable deposit per person (or full payment if booking within ten
weeks of departure) must be paid at the time of booking.
Most changes are minor. Occasionally, we have to make a “significant change”. A significant change is a change made
before departure which, taking account of the information you give us at the time of booking and which we can
reasonably be expected to know as a tour operator, we can reasonably expect to have a major affect on your holiday.
Significant changes are likely to include the following changes when made before departure; a change of
accommodation to that of a lower official classification or standard for the whole or a major part of the time you are
away, a change of accommodation area for the whole or a major part of the time you are away, a change of outward
departure time or overall length of time you are away of twelve or more hours, a change of UK departure point to one
which is more inconvenient for you and, in the case of tours, a significant change of itinerary missing out one or more
major destination substantially or altogether.
Please also see clause 7 on the subject of insurance. The balance of the holiday cost must be received by us not less
than 10 weeks prior to departure. This date will be shown on the confirmation invoice. Reminders are not sent
If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before
departure, we will offer you the choice of the following options:-
.If we do not receive all payments due in full and on time, we are entitled to assume that you wish to cancel your
booking. In this case, we will be entitled to keep all deposits paid or due at that date. If we do not cancel straight away
because you have promised to make payment, you must pay the cancellation charges shown in clause 6 depending
on the date we reasonably treat your booking as cancelled.
(a) (for significant changes) accepting the changed arrangements; or
We regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our
sending it out (5 days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you
must meet any costs involved in doing so. The only exception to this requirement to meet costs is where the mistake in
question was made by us and there is good reason why you did not tell us about it within these time limits.
Money accepted by our agents will be held by that agent on behalf and for the benefit of the Trustees of the Air Travel
Trust at all times, but subject to the agent’s obligation to pay it to the ATOL holder for so long as we do not fail. In the
unlikely event that we fail, any money held at that time by our agents, or subsequently accepted from you by our
agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust
without any obligation to pay that money to us.
3. YOUR CONTRACT
A binding contract between us comes into existence when we despatch our confirmation invoice to the party leader.
We both agree that English Law (and no other) will apply to your contract and to any dispute, claim or other matter
of any description which arises between us (except as set out below). We both also agree that any dispute, claim
or other matter of any description (and whether or not involving any personal injury) which arises between us must
be dealt with under the ABTA Arbitration Scheme (if the Scheme is available for the claim in question - see clause 13
) or by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or
Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of
England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract
and any dispute, claim or other matter of any description which arises between us governed by the law
of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).
Changes to these Booking Conditions or our General Information will only be valid if agreed in writing by us.
4. THE COST OF YOUR HOLIDAY
We reserve the right to make changes to and correct errors in advertised prices at any time before your holiday is
confirmed.We will advise you of any error of which we are aware and of the then applicable price at the time of booking.
Please note, changes and errors occasionally occur. You must check the price of your chosen holiday at the time of booking.
Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of
errors, we will only increase or decrease the price in the following circumstances. Price increases or decreases after
booking will be passed on by way of a surcharge or refund. A surcharge or refund (as applicable) will be
payable, subject to the conditions set out in this clause, in the event of any change in our transportation costs or in
dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports
or in the exchange rates which have been used to calculate the cost of your holiday.
Even in the above cases, only if the amount of any increase in our costs exceeds 2% of the total cost of your holiday
(excluding any amendment charges) will we levy a surcharge. If any surcharge is greater than 10% of the cost of your
holiday (excluding any amendment charges), you will be entitled to cancel your booking and receive a full refund of all
monies you have paid to us (except for any amendment charges) or alternatively purchase another holiday from us as
referred to in clause 8.You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to
choose option (b) or (c) as set out in clause 8 below. If you do not tell us that you wish to choose either of these options
within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Any
surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the
surcharge invoice, whichever is the later.A refund will only be payable if the decrease in our costs exceeds 2% of the total
cost of your holiday as set out above. Where a refund is due, we will pay you the full amount of the decrease in our costs.
However, please note that travel arrangements are not always purchased in local currency and some apparent changes
have no impact on the price of your travel due to contractual and other protection in place.We promise not to levy a
surcharge within 30 days of departure. No refund will be payable if any decrease in our costs occurs during this period
either.
5. CHANGES BY YOU
Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible.
Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we can, an
amendment fee of £100 per person/per booking (as applicable) per amendment will be payable together with
any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers.
6. CANCELLATION BY YOU
Should you or any member of your party need to cancel your chosen holiday once it has been confirmed,the party
leader must immediately advise us in writing. Your notice of cancellation will only be effective when it is received in
writing by us at our offices. As we incur costs from the time we confirm your booking, the following cancellation
charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the
total cost payable by the person(s) cancelling excluding any amendment charges. Insurance premiums and
amendment charges are not refundable in the event of the person(s) to whom they apply cancelling.
Period before departure within
which written notification of
cancellation is received by us
Cancellation charge
per person cancelling
70 days or more
69-27 days
27-14 days
14-0 days
Deposit only
50%
85%
100%
(b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. We will offer
you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more
than the price of the original holiday. If this holiday is in fact cheaper than the original one, we will refund the price
difference.If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then
available holidays.
You must pay the applicable price of any such holiday. This will mean your paying more if it is more expensive or
receiving a refund if it is cheaper; or
(c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you
have paid to us.
Please note, the above options are not available where any change made is a minor one.
If we have to make a significant change or cancel, we will as a minimum where compensation is appropriate pay you
the compensation payments set out in the table below depending on the circumstances and when the significant
change or cancellation is notified to you subject to the following exceptions. Compensation will not be payable and no
liability beyond offering the above mentioned choices can be accepted where we are forced to make a change or
cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we
could not have avoided even with all due care. No compensation will be payable and the above options will not be
available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling
us to cancel (such as paying on time) or if the change made is a minor one. A minor change is any change which,
taking account of the information you have given us at the time of booking or which we can reasonably be expected
to know as a tour operator, we could not reasonably expect to have a significant effect on your confirmed holiday.
Period before departure a Compensation per person significant change or cancellation is notified to you
70-42 days
41-28 days
27-14 days
Less than 14 days before departure
£10
£20
£30
£40
Very rarely, we may be forced by “force majeure” (see clause 9) to change or terminate your holiday after departure
but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret
we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation
or meet any costs or expenses you incur as a result.
9. FORCE MAJEURE
Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any
compensation where the performance or prompt performance of our obligations under our contract with you is
prevented or affected by or you otherwise suffer any damage or loss (as more fully described in clause 10(2) below) as
a result of “force majeure”. In these booking conditions, “force majeure” means any event which we or the supplier of
the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, whether actual
or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse
weather conditions, fire and all similar events outside our control.
10. OUR LIABILITY TO YOU
(1) We accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as described
by us. If, after departure, any part of your holiday arrangements are not provided as promised, due to the fault of our
employees, agents or suppliers, we will pay you appropriate compensation, if this has affected the enjoyment of your
travel arrangements. However, our liability in all cases shall be limited to a maximum of twice the value of the element
not supplied. The level of such compensation will take into account all relevant factors including the invoice price of the
tour, any steps it was reasonable for the client to take to minimise the inconvenience/damage suffered and the extent
to which the deficiency or improper performance can have affected the client’s enjoyment of the package.
Please note that we will not be liable for any injury, illness, or death or consequent losses suffered by you or any member
of your party, unless you are able to prove that such injury or illness was caused by lack of reasonable care and skill on
the part of ourselves or the relevant suppliers in the performance of our agreed obligations. It is a condition of the
payment of compensation that you notify us of any complaint or claim strictly in accordance with our complaints
procedure and, further, assign to us any rights that you may have against any third party in connection with your claim.
You must co-operate with us and our insurers in this regard. We will not be responsible where you do not enjoy the
holiday or suffer any other problems because of a reason which you did not make us aware of when the holiday was
booked.
(2) We will not be responsible for any injury, illness, death, loss (including loss of possessions or enjoyment), damage,
expense, cost or other sum or claim of any description whatsoever which results from any of the following:
-- the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or
- the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were
unforeseeable or unavoidable or
- ‘force majeure’ as defined in clause 9 above
(3) Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for
example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the
services or facilities are not advertised on our website as being included within the price paid for your holiday and we
have not agreed to arrange them for you and any excursion, activities or other services you purchase whilst on holiday
(see clause 11). In addition, regardless of any wording used by us on our website, or elsewhere, we only promise to use
reasonable skill and care as set out above and we do not have any greater or different liability to you.
(4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract and the laws and regulations of the country in which your claim or complaint occurred - will be used as the basis for
deciding whether the services in question had been properly provided. If the particular services which gave rise to
the claim or complaint complied with the local laws and regulations applicable to those services at the time, the
services will be treated as having been properly provided.
This will be the case even if the services did not comply with the laws and regulations of the UK which would have
applied had those services been provided in the UK. The exception to this is where the claim or complaint concerns
the absence of a safety feature which might lead a reasonable holiday maker to refuse to take the holiday in question.
(5) Where we are found liable for loss of and/or damage to any luggage or personal possessions (including money),
the maximum amount we will have to pay you is £250 per person affected unless a lower limitation applies to your
claim under this clause or clause 10(6) below. For all other claims which do not involve death or personal injury, if we
are found liable to you on any basis the maximum amount we will have to pay you is twice the price (excluding
insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower
limitation applies to your claim under clause 10(6) below. This maximum amount will only be payable where
everything has gone .wrong and you have not received any benefit at all from your holiday
(6) Where any claim or part of a claim (including those involving death or personal injury) concerns or arises in connection
with any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any
air, sea, rail or road carrier to which any international convention or EU regulation applies, the maximum amount
of compensation we will have to pay you will be limited. The most we will have to pay you for that claim or that part of
a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the
international convention or regulation which applies to the travel arrangements in question (for example, the Warsaw
Convention as amended and the Montreal Convention for international travel by air and/or for airlines with an operating
licence granted by an EU country, the EU Regulation on Air Carrier Liability for national and international travel by air,
the Athens Convention for international travel by sea). Please note: Where a carrier would not be obliged to make any
payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we
similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we
are entitled to deduct any money which you have received or are entitled to receive from the carrier for the complaint
or claim in question. Copies of the applicable international conventions and regulations are available from us on request.
(7) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1)
which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could
not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from
any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our
suppliers. Additionally we cannot accept liability for any business losses including self employed loss of earnings.
11. EXCURSIONS, ACTIVITIES AND GENERAL AREA INFORMATION
We may provide you with information (before departure and/or when you are on holiday) about activities, excursions
and other services which are available in the area you are visiting. We have no involvement in any such activities,
excursions or services which are not run, supervised, controlled or inspected in any way by us. They are provided by
local operators or other third parties who are entirely independent of us. They do not form any part of your contract
with us even where we suggest particular operators/other third parties and/or assist you in booking such activities or
excursions in any way or they can be booked through your hotel or our local agent. We cannot accept any liability on
any basis in relation to such activities, excursions or services and the acceptance of liability contained in clause 10(1)
of our booking conditions will not apply to them. We do not however exclude liability for the negligence of ourselves
or our employees resulting in your death or personal injury.We cannot guarantee the accuracy of information given
in relation to such activities, excursions or other services or about the area you are visiting generally or that
any particular excursion, activity or other service which does not form part of our contract will take place as these
services are not under our control. We can advise you of the latest known situation at the time of booking on request.
12. COMPLAINTS AND PROBLEMS
In the unlikely event that you have any reason to complain or experience any problems with your holiday whilst away,
you must immediately inform our local agent and the supplier of the service(s) in question. Any verbal notification
must be put in writing and given to our local agent and the supplier as soon as possible. Until we know about
a problem or complaint, we cannot begin to resolve it. Most problems can be dealt with quickly. If you remain
dissatisfied however, you must write to us within 28 days of your return to the UK giving your booking reference and
full details of your complaint. Only the party leader should write to us. If you fail to follow this simple complaints
procedure, your right to claim the compensation you may otherwise have been entitled to may be affected o even
lost as a result.
13. ABTA MEMBERSHIP
We are a Member of ABTA, membership number W5823. As an ABTA member we are obliged to maintain a high
standard of service to you by ABTA’s Code of Conduct. We are also able to offer you an arbitration scheme for the
resolution of disputes arising out of, or in connection with your booking with us. The scheme is arranged by ABTA
and administered independently. It is a simple and inexpensive method of arbitration on documents alone with
restricted liability on you for costs. The upper limit on claims is £5,000 per person and £25,000 per booking form. The
scheme doesn’t apply to claims which are solely in respect of physical injury or illness or their consequences. It can
however deal with claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount
the arbitrator can award per person in respect of this element. Your request for arbitration must be received by ABTA
within eighteen months of the date of return from holiday. For injury and illness claims, you can request the ABTA
Mediation Procedure and we have the option to agree to mediation. Further information on the Code and ABTA’s
assistance in resolving disputes can be found on www.abta.com.
14. BEHAVIOUR
When you book with us, you accept responsibility for any damage or loss caused by you.Full payment for any such damage
or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or
manager or other supplier. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must
pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will
also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own
and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance
to protect you if this situation arises.We expect all clients to have consideration for other people. If in our reasonable
opinion or in the reasonable opinion of any other person in authority, you behave in such a way as to cause or be likely to
cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate
the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave
the accommodation or other service. We will have no further responsibility toward such person(s) including any return
travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the
termination.
15. CONDITIONS OF SUPPLIERS
Many of the services which make up your holiday are provided by independent suppliers.Those suppliers provide
these services in accordance with their own terms and conditions.Some of these terms and conditions may limit or
exclude the supplier’s liability to you, usually in accordance with applicable International Conventions (see clause
10.6). Copies of the relevant parts of these terms and conditions are available on request from us or the supplier
concerned.
16. SPECIAL REQUESTS AND MEDICAL PROBLEMS
If you have any special request, you must advise us in writing at the time of booking.Although we will endeavour to
pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met
unless we have specifically confirmed this. For your own protection, you should obtain confirmation in writing from
us that your request will be complied with (where it is possible for us to give this) if your request is important to you.
Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request
on your confirmation invoice or any other documentation is not confirmation that the request will be met.Unless and
until specifically confirmed,all special requests are subject to availability.We regret we cannot accept any conditional
bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such
bookings will be treated as “standard” bookings subject to the above provisions on special requests.If you have any
medical problem or disability which may affect your holiday or any special requirements as a result of any medical
condition or disability (including any which affect the booking process), please tell us before you confirm your booking
so that we can advise as to the suitability of the chosen arrangements. In any event, you must give us full details in
writing at the time of booking and whenever any change in the condition or disability occurs. You must also promptly
advise us if any medical condition or disability which may affect your holiday develops after your booking has
been confirmed.
17. PASSPORTS, VISAS AND HEALTH REQUIREMENTS
The passport, visa and health requirements applicable at the time of printing to British citizens for the holidays we
offer are shown elsewhere. A full British passport presently takes approximately 2 to 6 weeks to obtain. If any member
of your party is 16 or over and haven’t yet got a passport, our recommendation is that you should apply for one at
least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your fist passport
and will ask you to attend an interview in order to do this. Requirements may change and you must check the up to
date position in good time before departure. Information on health is contained in the Department of Health leaflet T7
(Health Advice for Travellers) available from your local Department of Health by telephone on 0870 1555455 and most
Post Offices It is the party leader’s responsibility to ensure that all members of the party are in possession of all
necessary travel and health documents before departure. All costs incurred in obtaining such documentation must
be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country
due to failure on your part to carry correct documentation. If any member of your party is not a British citizen or holds
a non British passport, you must check passport and visa requirements with the embassy or consulate of the
country(ies) to or through which you are intending to travel. If failure to have any necessary travel or other documents
results to fines,surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us
accordingly.
18. YOUR FINANCIAL PROTECTION
We provide full financial protection for our package holidays. For flight-based holidays this is through our Air Travel
Organiser’s Licence number 5856. When you buy an ATOL protected flight inclusive holiday from us you will receive
an ATOL Certificate. This lists what is financial protected, where you can get information on what this means for you
and who to contact if things go wrong.
In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund
any money you have paid to us for an advance booking. For further information visit the ATOL website at
www.atol.org.uk.
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate
(or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency,
an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra
cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations
and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder.
However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case
you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable
alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel
Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such
a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or
relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer
where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has
paid sums you have claimed under the ATOL scheme.
We are also Members of ABTA, Membership number W5823. When you buy a package holiday that doesn’t include a
flight, protection is provided by way of a bond held by ABTA.
19. PRICES AND WEBSITE ACCURACY
Please note, the information and prices shown on our website may have changed by the time you come to book your
holiday. Whilst every effort is made to ensure the accuracy of the website and prices at the time of printing, regrettably
errors do occasionally occur. You must therefore ensure you check all details of your chosen holiday (including the
price) with us at the time of booking.
This website is our sole responsibility. It is not issued on behalf of and does not commit any independent
organisation/carriers whose services are featured in it.
20. DELAY AND DENIED BOARDING
We regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point
of departure. Any airline concerned may however provide refreshments etc. We cannot accept liability for any delay
which is due to any of the reasons set out in clause 10(2) of these booking conditions (which includes the behaviour
of any passenger(s) on the flight who, for example, fails to check in or board on time).
If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in
circumstances which would entitle you to claim compensation or any other payment from the airline under EC
Regulation No 261/2004 - the Denied Boarding Regulations 2004, you must pursue the airline for the compensation
or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of
these Regulations represent the full amount of your entitlement to compensation or any other payment arising from
such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience
or effect on any other arrangements. The fact a delay may entitle you to cancel your flight does not automatically
entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with
your flight. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in
respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount
of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations
under the Denied Boarding Regulations. If your airline does not comply with these rules, you should complain to
the Air Transport Users’ Council on 020 7240 6061 www.auc.org.uk
21. SAFETY STANDARDS
Please note, it is the requirements and standards of the country in which any services which make up your holiday
are provided which apply to those services and not those of the UK. As a general rule, these requirements and
standards will not be the same as the UK and may sometimes be lower.
22. FLIGHTS
In accordance with EU Directive (EC) No 2111/2005 Article 9, we are required to bring to your attention the existence
of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU. The
Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm We are also required
to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your
flight(s) at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we
will inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating
carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom
you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier
are unable to offer you a suitable alternative the provisions of clause 8 “Changes and cancellation by us” will apply.
The flight timings given on booking and detailed on your confirmation invoice are for general guidance only and are
subject to change. The latest timings will be shown on your tickets which will be despatched to you approximately
two weeks before departure.
You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight
times. It is possible that flight times may be changed even after tickets have been despatched - we will contact you
as soon as possible if this occurs.
We are not always in a position to confirm the airline, aircraft type and airport of destination which will be used in
connection with any flight included in your holiday. When this information is provided at the time of booking or
subsequently, it is subject to change.
Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges.
23. FOREIGN OFFICE ADVICE
The Foreign and Commonwealth Office publishes regularly updated travel information on its website
www.fco.gov.uk/knowbeforeyougo which you are recommended to consult before booking and in good time before departure.
Tel:
Email:
Address:
0208 421 7020
[email protected]
43 - 45 High Road,
Bushey Heath,
Herts
WD23 1EE
Luxury Worldwide Collection is a Trading Division of EFR Travel Ltd.
Registered in England and Wales Company Number 444 0987.
VAT: 801 8864 26

LWC Summer 2016 7503 cp_Layout 1

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