Clarksburg Hotel and Conference Center
Transcription
Clarksburg Hotel and Conference Center
Clarksburg Hotel and Conference Center Clarksburg, WV Market Study and Financial Projections Submitted to: Martin Howe City Manager City of Clarksburg, WV Prepared by: Pompan Hospitality Global, Inc. March 31, 2014 1 | Page Table of Contents 1. Executive Summary 1.1. Introduction and Scope 1.2. Methodology 1.3. Major Assumptions 1.4. Summary of Findings 2. Area Overview 2.1. Introduction 2.2. Demographic and Economic Trends 2.3. Major Employers 2.4. Transportation 2.5. Tourism and Convention Activity 3. Site Analysis 3.1. Neighborhood Review 3.2. Site Analysis 3.3. Conclusions 4. Hotel Supply Analysis 4.1. Competitive Set 4.2. Historical Market Performance 4.3. Future Additions to Supply 4.4. Historical Performance of the Competitive Set 4.5. Penetration Rate Analysis 5. Market Demand Analysis 5.1. Introduction 5.2 Survey Results 5.3. Customer Interview Results 5.4. Demand Generators by Segment 6. Subject Hotel Design Recommendations 6.1. Overview 6.2. Design Fundamentals 6.2.1. Lobby/Public Space 6.2.2. Guestrooms 6.2.3. Meeting and Event Space 6.2.4. Food & Beverage 6.2.5. Back of House 6.3. Subject Hotel Asset Program Recommendations 7. Estimated Subject Hotel Performance 7.1. Estimated Utilization/Occupancy 7.1.1. Transient Room 2 | Page City of Clarksburg, WV 7.1.2. Group Rooms 7.2 Estimated Average Daily Rate 7.3. Estimated Revenue and Financial Summary 7.3.1. Departmental Revenues | Rooms 7.3.2. Departmental Expenses | Food and Beverage 7.3.3. Departmental Expenses | Conference Services 7.3.4. Departmental Expenses 7.3.5. Undistributed Expenses 7.3.6. Management Fees and Reserves 7.3.7. Fixed Expenses 7.3.8. 5-year Pro Forma 8. Statement of Limiting Conditions Appendices I. II. III. IV. 3 | Page STR Report Clarksburg/Bridgeport Construction Pipeline Demand Generators Online Survey Full Results City of Clarksburg, WV 1. EXECUTIVE SUMMARY 1.1. Introduction and Scope In December 2013, the City of Clarksburg, West Virginia (“City”) engaged Pompan Hospitality Global, Inc. (“PHG”) to complete a feasibility study to analyze the viability of a hotel/conference center project in Downtown Clarksburg (“Study”). The purpose of the Study is to fully evaluate the suitability of the selected site, assess the competitive environment, identify potential customers, establish expected rates and occupancies, project revenues, operating expenses and gross operating profits and recommend a space utilization program for guestrooms, meeting space, public areas and back of house areas. This report presents a narrative of the Study’s findings and conclusions including: An assessment of the current local competitive supply (Clarksburg and Bridgeport) as well as, other regional locations with substantial conference facilities; Results of an online survey, concentrating on customer buying habits and preferences, frequency, size and locations of meetings and the appetite for and design of a new hotel conference center meeting venue in Clarksburg; Identification and profile of current and potential Demand Generators with meeting business volumes, preferred venues, meetings spend, meeting type, season and history; A list of customers developed by PHG research with contact information and approximate business potential; A set of recommendations for the design of the hotel conference center with quantity of guestrooms, quantity and size meeting rooms, features and amenities to include food and beverage outlets, business services, casual meeting areas, retail and back of the house requirements, etc.; Projection of revenues with Average Daily Rates (ADR), Occupancy, Food and Beverage and Ancillary revenues and associated departmental expenses based on market and industry standards; 1.2. Methodology We approached this project under the assumption that adding a full service hotel and conference center in the downtown Clarksburg market would be a value to the city and have market demand so that a positive financial performance would be achieved. We knew prior to our research the following: There are no hotels currently in Downtown Clarksburg; There are very few locations to hold conferences or social events in the immediate market; The largest event space in Clarksburg, the Village Square Conference Center, has not been maintained and has undergone multiple management changes; The Bridgeport Conference Center was underdeveloped and is too small for many of the market needs; The oil and gas industry is a major influence on the hotel occupancy for Harrison County; 4 | Page City of Clarksburg, WV Our research focused on proving or disproving our initial assumption by understanding the market demands and identifying demand generators that would consider the subject property for its future meeting, social and transient business needs. Our conclusions and findings rely upon primary and secondary research, which included but was not limited to conversations with representatives from the competitive hotel set in the area, customers, local government officials and others familiar with the lodging and meeting demand in the Harrison County market and throughout the state of West Virginia. This data assisted in determining the potential lodging and meeting demand for a new hotel and conference center. Secondary research sources are noted throughout the Study where applicable. We inspected the proposed sites and the surrounding area to determine which site was most suitable for the development of the hotel conference center as envisioned. We examined such factors as general aesthetics, the supportive nature of the local neighborhood, and access to the area. We conducted a full analysis of the current local competitive supply. We analyzed the strengths, weaknesses, opportunities and threats of the potential competition from a customer’s perspective to understand what is currently being offered to the transient and meeting markets. We evaluated what current and potential future needs are being fulfilled. Based on the insights gained from customer input and industry best practices, we developed an overall design for a new hotel and conference center. We reviewed the proposed features and functionality to determine its suitability for meeting the market’s needs and forecasted the financial performance for the asset. Finally, and perhaps most importantly, we conducted interviews with top local and regional demand generators to assess their potential business levels and their desire, need and potential use of a new full service hotel conference center in the market. 1.3. Major Assumptions The findings, conclusions and recommendations in this report are based in part on the following major assumptions: The property, to be located at a favorable site within Downtown Clarksburg, will be built and fully operational by January 2016; The City will be able to acquire the land for the selected site; The City of Clarksburg views the construction of this hotel as a preliminary step in a larger downtown redevelopment plan; That organizations in the State of West Virginia will drive 90% of the business; feeder markets from other cities within the state will have little to no impact on performance; The property will be designed as a full service hotel; 5 | Page City of Clarksburg, WV The property will have approximately 12,000 - 15,000 net sq. ft. of banquet and meeting space including a large ballroom-style event space; Our financial projections are based on a 160 guest room inventory; The oil and gas industry will continue to drive corporate transient demand into the foreseeable future, however, we anticipate that corporate housing for field workers will be constructed beginning in 2019 which will reduce demand; The hotel will be professionally managed and supported by a fully qualified, reputable management company; Group (meeting) demand is based on a 44 week year and a 4 day week; All inclusive day meeting packages (“DMP’s) will be offered as one option to customers; The sales and marketing team will be in place at least six months prior to opening – fully selling and marketing the hotel and conference center; The hotel management company will hire and provide training to ensure an experienced and strong hotel and conference center sales and operations team provides an excellent product and service to effectively compete in the Clarksburg and North Central West Virginia established markets; The property will be branded and take full advantage of the marketing programs of the subject hotel’s brand and stay compliant with the subject hotel’s brand standards; There will be no other changes (additions or closures) to the competitive supply of hotel accommodations other than what is described in this report; and, There will be no significant geopolitical or other disruptions to the economy of the County or State during the term of the projections contained herein. 1.4 Summary of Findings Based on the information collected during our market research, customer interviews and subsequent analysis, it is our opinion that the subject hotel and conference center property will be a highly welcomed facility to the Downtown Clarksburg and Harrison County meeting market. Upon completion, the property as currently discussed will be the only full service hotel in Clarksburg, have a flexible, quality conference center to accommodate the unmet meeting, banquet and tradeshow needs in the market and serve to effectively impact the current challenge of finding guestrooms for social and city events. We believe the ideal hotel will have a recognizable brand and contain between 160-180 guest rooms, 12,000-15000 sq. ft. of meeting and event space, including a ballroom of no less than 7,000 sq. ft., a full service restaurant and full service amenities including a fitness center, business center and bar. Based on our review of the demographics and economic indicators of the region, the market is in a stable economic condition due to the growth of a number of industries. Overall, the employment growth of 5.88% is expected from 2014 through 2020. The oil and gas production from the Marcellus Shale will continue to be very active over the next 15-20 years, with the Utica shale to be active for many years after that. The continual production and growth of the industry in North 6 | Page City of Clarksburg, WV Central West Virginia will supply the market with individual and business travelers. The aerospace and biometrics industries are well established in the region and look to continue to grow their presence with increased employment of positions in higher salary ranges. These industries will help drive up the wealth index for the City of Clarksburg, which already exceeds the state’s average. The growth of the population and income should attract other businesses to service the market needs, which will help drive redevelopment efforts for the City. The City of Clarksburg is fortunate to have multiple site options for a new hotel and conference center within the city limits. The former Central Junior High School/Tower’s Grade School site, located at the intersection of South 2nd Street and Hewes Avenue, we believe is best suited for the vision of the project. The site is well positioned, as it overlooks US Route 50. This location provides very good visibility and easy access for visitors as they drive through Harrison County. The site has an “L” shape configuration, which lends itself to a variety of footprints for a developer. The layout can easily accommodate a hotel with multiple floors that are separate from the meeting and event space. This would also allow for separate entrances, one for the hotel and restaurant areas and a second entrance for the meeting and event space. This separation will help create quiet hotel environment for the individual traveler, while an event can create the atmosphere they desire. The Central/Towers site is also located adjacent to an existing five (5) story, City owned parking building. The availability of a covered building that can be connected to the next property would provide safe and convenient parking for the hotel and conference center’s guests. In addition, the 7 | Page City of Clarksburg, WV costs involved in developing a parking solution can be diverted to support the development of preferred amenities desired within the new property. The site is located within the Central Business District (CBD) of Downtown Clarksburg. This area includes the Harrison County Courthouse, City Hall, shops and restaurants. The various festivals held in Clarksburg, in particular the West Virginia Italian Heritage Festival and the West Virginia Black Heritage Festival, are in the CBD and would be able to easily use the site for various activities and accommodate entertainers. It is also within walking distance of Jackson Square Parking Facility, Glen Elk district and the proposed renovated Rose Garden Theater. STAR REPORT SET LOCAL SET Based on our research and understanding of the hotels and conference facilities located in the surrounding area, a full service hotel and conference center in Downtown Clarksburg would be favorably received and provide a product that is not available within Harrison County. A review of the area hotels shows that the only products available include limited and select service facilities. Property Days Inn Hilton Garden Inn Wingate by Wyndham Holiday Inn Express Hampton Inn Best Western Plus Microtel Inn Sleep Inn Village Square Conference Ctr Bridgeport Conference Ctr. Townplace Suites CITY Clarksburg Clarksburg Bridgeport Bridgeport Bridgeport Bridgeport Bridgeport Clarksburg Clarksburg Bridgeport Bridgeport Guest Rooms Meeting Rooms 98 112 116 87 108 164 86 73 NA NA 99 3 6 1 1 1 3 1 1 5 8 NA Total NET SF Mtg Ballroom Space Size 4,000 1,800 1,000 900 460 3,000 600 625 29,700 6,100 NA 2,200 1,800 1,000 NA NA 3,000 NA NA 13,300 4,500 NA SqFt/GR 40.8 16.1 8.6 10.3 4.3 18.3 7.0 NA NA NA STAR RATING 2.0 3.0 3.0 2.0 2.0 2.0 2.0 2.0 NA NA 2.0 With regards to specially designed conference and event facilities, there are only two in the area. The Bridgeport Conference Center has been well received but in our interviews of the meeting planners in the market, the facility is undersized and is unable to accommodate the needs of larger events. With the largest meeting room at 4,500 square feet and a total of 6,100 square feet, the facility is limited in the events it is able to accommodate. While the conference center is connected to the Wingate by Wyndham hotel, it is a select service property with very limited amenities to fully support the conference center. The Village Square Conference Center is the only facility large enough to comfortably support events of 350 people or more. However, the facility has had multiple changes in management over the past few years and thus has developed a reputation of inconsistent service and poorly kept. In addition, the conference center is not located near hotel accommodations and is therefore not convenient for out-of- town guests. Over the past seven years, the hotel market has experienced a steady growth in supply, which is directly tied to the growth in demand. Since 2007 there have been 67,642 rooms added to the market, while the room demand has increased by 116,092 room nights. This growth has created a 8 | Page City of Clarksburg, WV current occupancy for the market at 85.39%. The weekday occupancy percentages have grown from the upper 80’s to mid-90’s, with the weekends staying relatively strong staying around 70%. While additional select and limited service hotels are being built, the demand is outpacing the new supply and area occupancy continues to increase. Supply and Demand 350,000 ROOM NIGHTS PER YEAR 300,000 250,000 200,000 150,000 100,000 50,000 0 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 240,43 274,48 274,48 274,26 303,68 306,58 308,06 310,19 310,19 310,61 311,45 311,45 311,45 311,45 Demand 147,96 169,34 185,39 219,20 245,52 252,29 263,05 263,05 263,05 263,05 263,05 263,05 257,79 252,64 Supply The primary generator for the hotel component of the property will be transient business. With the growth of the various industries, mainly the oil and gas business, the individual travelers will be an important part of the success for the property. While the property could be tempted to fill with transient business similar to the other hotels in the market, it will be important for the success of the facility and finding the right balance in supporting the local community, while maximizing revenue opportunities with the available room demand. Group demand, which would include conference as well as room blocks for social events such as weddings and festivals, will provide total revenue opportunities for the property outside of just the room rate. We are projecting a 70%/30% market mix of transient to group business. As the property stabilizes and builds a reputation for executing exceptional meetings, we expect the mix to shift in favor of the more profitable group segment. With the continual year-over-year growth in demand, we believe the market can fully support additional supply. The new supply currently under development are select and limited service brands with minimal conference space; which focuses on serving the transient demand in the market. With the lack of a quality facility with properly sized conference space to attract and accommodate large events in Harrison County, a strong opportunity is present for a full service product to capture unmet needs. 9 | Page City of Clarksburg, WV Our online survey and customer interviews indicated a strong meeting planner and community preference to developing a downtown hotel and conference center product. The majority of comments about a new conference center were positive and recognized a need for a new property, as hotel rooms and meeting space are quite limited. The general consensus is that the city needs to be revitalized and a hotel/conference center would do a lot to support the economy. The online survey revealed a large number of businesses use facilities both in Harrison County (72%) and outside of the county (73%). With the majority using the Bridgeport Conference Center (63.5%) within the county and other conference facilities outside the county (Stonewall Resort, Waterfront Place Hotel, the Marriott Charleston, the Oglebay Resort and The Greenbrier), the meeting planners demonstrated the desire for a productive environment for their meetings. If you have held meetings in Harrison County, what facility do you primarily use? 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 Bridgeport Conference Center, Bridgeport Hilton Garden Inn, Clarksburg Village Square Conference Center, Clarksburg Best Western, Bridgeport Days Inn, Clarksburg Other (please specify) 63.5% 5.8% 3.8% 3.8% 1.9% 21.2% If you have held meetings in West Virginia, what properties do you use? (Please check all that apply) 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Stonewall Resort, Roanoke Series1 10 | Page 62.5% Lakeview Waterfront Golf Resort & Place Hotel Spa, Morgantown Morgantown 58.3% 20.8% Marriott Charleston Other (please specify) 37.5% 41.7% City of Clarksburg, WV When selecting a property, the factors that are most important to meeting planners were the Quality of Food and Beverage (92.6%), Quality of Meeting Space (89.3%), Complimentary Parking (89%) followed closely by Total Cost, Quality of Guestrooms, Quality of Audio Visual and High Speed Internet Access (HSIA) and Need for a Full Service Restaurant; all between 80% and 89%. Rate the importance of the following attributes when selecting a property Quality of Food and Beverage 92.6% Quality of Meeting Facilities 89.3% Complimentary Parking 89.0% Total Cost of Meeting/Event 87.6% Quality of Guestrooms 87.4% Quality of AV/Technology Equipment 85.5% Complimentary High-Speed Internet access in… 83.4% Full Service Restaurant 80.0% Security/Safety 78.1% Bar/Lounge Sustainability Practices On-Site Business Center 67.3% 67.1% 65.2% Coffee Shop (i.e.: Starbucks) 63.0% Proximity to Downtown Clarksburg 62.4% Proximity to your Office 61.4% On-Site Fitness Center 58.1% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% The customer interviews supported the information gathered in the online survey. The customer comments from the interviews can be summarized into three major points. Detailed information can be found in section 5.2 of this report. 1) A lack of sufficient meeting space in Harrison County. 2) A lack of sleeping room inventory in Harrison County. 3) A lack of quality accommodations and amenities available in Harrison County. The comments and online survey results support our belief that a full service hotel can be supported in this market. The Clarksburg residents and business people have a strong desire to revive the City of Clarksburg. The addition of a quality hotel and meeting facility would provide a strong start to this goal. The facility would be viewed as an asset to the area and attract people to the CBD to support the local economy and the city. The future projections for the market remain strong. Based on the past market performance, we foresee the demand keeping pace with the supply coming onboard. If the oil and gas industry 11 | Page City of Clarksburg, WV decides to develop permanent housing for its workers, we project a minimal impact on demand beginning in 2019, at which time the Subject property should be well established. Estimated Future Performance of the Competitive Set Supply Year Annual Supply Percent Change Occupied Rooms Percent Change Market Occupancy Average Daily Rate Percent Change REVPAR Percent Change 2014 310,190 NA 263,058 NA 84.8% $ 100.44 NA $ 85.17 0.0% 2015 310,190 0.0% 263,058 0.0% 84.8% $ 102.44 2.0% $ 86.88 2.0% 2016 310,618 0.1% 263,058 0.0% 84.7% $ 104.49 2.0% $ 88.49 1.9% 2017 311,458 0.3% 263,058 0.0% 84.5% $ 106.58 2.0% $ 90.02 1.7% 2018 311,458 0.0% 263,058 0.0% 84.5% $ 108.71 2.0% $ 91.82 2.0% 2019 311,458 0.0% 257,797 -2.0% 82.8% $ 108.71 0.0% $ 89.98 -2.0% 2020 311,458 0.0% 252,641 -2.0% 81.1% $ 108.71 0.0% $ 88.18 -2.0% Annualized Change 0.1% -0.7% 1.3% 0.6% Source: Smith Travel Research Based on the market analysis of the supply and demand, PHG has projected the financial performance for the first five years of operation. 12 | Page City of Clarksburg, WV Statistics Rooms Available Rooms 2016 160 58,560 2017 160 58,400 2018 160 58,400 2019 160 58,400 2020 160 58,560 Occupied Rooms OCC % Average Rate RevPAR 42,050 71.8% 104.49 75.03 44,969 77.0% 106.58 82.07 48,916 83.8% 108.71 91.06 48,916 83.8% 108.71 91.06 48,916 83.5% 108.71 90.81 Revenue Rooms Food & Beverage Conference Services Minor Operating Depts. Total Revenue $ $ $ $ $ Amount Ratio 4,331,544 69.5% 1,487,423 23.9% 310,316 5.0% 100,000 1.6% 6,229,283 100.0% Per Room $ 27,072 $ 9,296 $ 1,939 $ 625 $ 38,933 POR $ 103.01 $ 35.37 $ 7.38 $ 2.38 $ 148.14 Amount Ratio $ 4,756,345 68.6% $ 1,667,827 24.1% $ 405,290 5.8% $ 100,000 1.4% $ 6,929,463 100.0% Per Room $ 29,727 $ 10,424 $ 2,533 $ 625 $ 43,309 POR $ 105.77 $ 37.09 $ 9.01 $ 2.22 $ 154.09 Amount Ratio $ 5,300,480 68.2% $ 1,883,492 24.2% $ 485,673 6.3% $ 100,000 1.3% $ 7,769,645 100.0% Per Room $ 33,128 $ 11,772 $ 3,035 $ 625 $ 48,560 POR $ 108.36 $ 38.50 $ 9.93 $ 2.04 $ 158.84 Amount Ratio $ 5,406,490 68.1% $ 1,935,276 24.4% $ 498,891 6.3% $ 100,000 1.3% $ 7,940,657 100.0% Per Room $ 33,791 $ 12,095 $ 3,118 $ 625 $ 49,629 POR $ 110.53 $ 39.56 $ 10.20 $ 30.00 $ 162.33 Amount Ratio $ 5,514,620 67.9% $ 1,988,659 24.5% $ 512,507 6.3% $ 100,000 1.2% $ 8,115,786 100.0% Per Room $ 34,466 $ 12,429 $ 3,203 $ 625 $ 50,724 POR $ 112.74 $ 40.65 $ 10.48 $ 30.00 $ 165.91 Departmental Expenses Rooms Food & Beverage Conference Services Minor Operating Depts. $ $ $ $ 1,160,854 1,143,828 185,706 76,300 26.8% 76.9% 59.8% 76.3% $ $ $ $ 7,255 7,149 1,161 477 $ $ $ $ 27.61 27.20 4.42 1.81 $ 1,189,086 $ 1,267,549 $ 247,997 $ 75,000 25.0% 76.0% 61.2% 75.0% $ $ $ $ 7,432 7,922 1,550 469 $ $ $ $ 26.44 28.19 5.51 1.67 $ 1,325,120 $ 1,412,619 $ 266,061 $ 75,000 25.0% 75.0% 54.8% 75.0% $ $ $ $ 8,282 8,829 1,663 469 $ $ $ $ 27.09 28.88 5.44 1.53 $ 1,351,623 $ 1,451,457 $ 277,881 $ 75,000 25.0% 75.0% 55.7% 75.0% $ $ $ $ 8,448 9,072 1,737 469 $ $ $ $ 27.63 29.67 5.68 1.53 $ 1,213,216 $ 1,491,495 $ 290,272 $ 75,000 22.0% 75.0% 56.6% 75.0% $ $ $ $ 7,583 9,322 1,814 469 $ $ $ $ 24.80 30.49 5.93 1.53 Total Expenses $ 2,566,688 41.2% $ 16,042 $ 61.04 $ 2,779,632 40.1% $ 17,373 $ 61.81 $ 3,078,800 39.6% $ 19,243 $ 62.94 $ 3,155,960 39.7% $ 19,725 $ 64.52 $ 3,069,983 37.8% $ 19,187 $ 62.76 Departmental Profit $ 3,662,595 58.8% $ 22,891 $ 87.10 $ 4,149,831 59.9% $ 25,936 $ 92.28 $ 4,690,845 60.4% $ 29,318 $ 95.90 $ 4,784,697 60.3% $ 29,904 $ 97.82 $ 5,045,803 62.2% $ 31,536 $ 103.15 A&G Sales & Marketing Property Operations Utilities $ $ $ $ 566,865 560,635 286,547 230,483 9.1% 9.0% 4.6% 3.7% $ $ $ $ 3,543 3,504 1,791 1,441 $ $ $ $ 13.48 13.33 6.81 5.48 $ $ $ $ 630,581 554,357 318,755 256,390 9.1% 8.0% 4.6% 3.7% $ $ $ $ 14.02 12.33 7.09 5.70 $ $ $ $ 707,038 621,572 357,404 287,477 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,419 3,885 2,234 1,797 $ $ $ $ 14.45 12.71 7.31 5.88 $ $ $ $ 722,600 635,253 365,270 293,804 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,552 4,001 2,301 1,851 $ $ $ $ 14.77 12.99 7.47 6.01 $ $ $ $ 738,537 649,263 373,326 300,284 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,688 4,121 2,370 1,716 $ $ $ $ 15.10 13.27 7.63 6.14 Total Undistributed $ 1,644,531 26.4% $ 10,278 $ 39.11 $ 1,760,083 25.4% $ 11,001 $ 39.14 $ 1,973,490 25.4% $ 12,334 $ 40.34 $ 2,016,927 25.4% $ 12,606 $ 41.23 $ 2,061,410 25.4% $ 12,884 $ 42.14 0 Gross Operating Profit $ 2,018,064 32.4% $ 12,613 $ 47.99 $ 2,389,747 34.5% $ 14,936 $ 53.14 $ 2,717,355 35.0% $ 16,983 $ 55.55 $ 2,767,770 34.9% $ 17,299 $ 56.58 $ 2,984,393 36.8% $ 18,652 $ 61.01 Base Management Fee $ 199,337 3.2% $ 1,246 $ 4.74 $ 221,743 3.2% $ 1,386 $ 4.93 $ 248,629 3.2% $ 1,554 $ 5.08 $ 254,101 3.2% $ 1,588 $ 5.19 $ 259,705 3.2% $ 1,623 $ 5.31 Property Taxes Insurance Total Undistributed $ $ $ 224,254 74,751 299,006 3.6% 1.2% 4.8% $ $ $ 1,402 $ 467 $ 1,869 $ 5.33 1.78 7.11 $ $ $ 249,461 83,154 332,614 3.6% 1.2% 4.8% $ $ $ 2,079 $ 5.55 1.85 7.40 $ $ $ 279,707 93,236 372,943 3.6% 1.2% 4.8% $ $ $ 1,748 $ 583 $ 2,331 $ 5.72 1.91 7.62 $ $ $ 285,864 95,288 381,152 3.6% 1.2% 4.8% $ $ $ 1,801 $ 500 $ 2,382 $ 5.84 1.95 7.79 $ $ $ 292,168 97,389 389,558 3.6% 1.2% 4.8% $ $ $ 1,855 $ 500 $ 2,435 $ 5.97 1.99 7.96 Net Operating Income $ 1,519,722 24.4% $ 9,498 $ 36.14 $ 1,835,390 26.5% $ 11,471 $ 40.81 $ 2,095,783 27.0% $ 13,099 $ 42.84 $ 2,132,518 26.9% $ 13,328 $ 43.60 $ 2,335,130 28.8% $ 14,595 $ 47.74 FF&E Reserve $ 62,293 1.0% $ 389 $ 1.48 $ 138,589 2.0% $ 866 $ 3.08 $ 233,089 3.0% $ 1,457 $ 4.77 $ 238,220 3.0% $ 1,489 $ 4.87 $ 243,474 3.0% $ 1,522 $ 4.98 NOI after Reserve $ 1,457,429 23.4% $ 9,109 $ 34.66 $ 1,696,801 24.5% $ 10,605 $ 37.73 $ 1,862,694 24.0% $ 11,642 $ 38.08 $ 1,894,298 23.9% $ 11,839 $ 38.73 $ 2,091,657 25.8% $ 13,073 $ 42.76 Undistributed Expenses Fixed Expenses The balance of this report will review in full detail these findings. 13 | Page City of Clarksburg, WV 2. AREA OVERVIEW 2.1. Introduction To properly understand the market and opportunities that might be available to a new hotel and conference center in the market, we first needed an understanding of the City of Clarksburg and Harrison County community. PHG looked at a multitude of indicators of the area to develop an overall view of the environment of the people and businesses in the area that will help support a new hotel and conference center. Indicators that provide insight into the demographic and economic trends included population growth projections, employment and retail sales figures, major employers in the region, access to the area and the main tourism and convention activities. The City of Clarksburg is located in the hills of north central West Virginia at the intersection of Interstate 79 and U.S. Route 50, the second busiest interchange in the state. Clarksburg is a city in and the county seat of Harrison County. Clarksburg is the largest city in Harrison County. In 2011, the City was named National Small City of the Year by the National League of Cities. Situated at an important crossroads of US Route 50 and I-79, the area has easy access to midAtlantic metropolitan areas. Many new businesses have built or relocated here due to easy access to mid-Atlantic metropolitan areas. These businesses include the FBI Fingerprinting Facility, Fairmont State University’s Downtown Campus, Precision Coil, Lockheed Aeronautical Systems, Winfield Corporation and the West Virginia Aerospace Center. Excellent medical facilities include a well-recognized VA hospital with a new VA Nursing Home, Highland Hospital and a newly constructed state-of-the-art United Hospital along Corridor D of 1-79. 2.2. Demographic and Economic Trends The understanding of a market’s economic trends provides a developer with insight into the future business potential for the project. The community’s stability or growth in specific trends indicates the market’s ability to support the project. If businesses are attracted to the area, the population will grow, retail sales increase, and visitor business traveler counts increase – all activities that can provide a positive impact to a new hotel and conference center. The cycle of growth will then continue as each in market indicator will support growth in the other areas and overall a community will experience a positive impact. Conversely, if a market has not shown trends towards growth in these indicators, it can discourage businesses and economic develop in the area. Population The population of Clarksburg is anticipated to grow less than 1% through 2020. This is slightly behind statewide growth estimated at 1.77% during the same time frame. 14 | Page City of Clarksburg, WV TOTAL POPULATION (in thousands) NAME 2014 2015 2016 2017 2018 2019 2020 UNITED STATES 320976.93 324186.915 327418.228 330673.02 333952.567 337251.026 340554.332 SOUTHEAST 82275.278 83311.707 84353.413 85401.051 86454.968 87513.714 88573.673 1869.418 1874.61 1879.927 1885.394 1891.002 1896.72 1902.469 0.28% 0.28% 0.29% 0.30% 0.30% 1.77% 151.201 151.273 151.355 151.446 151.551 151.664 151.777 94.75 94.851 94.959 95.072 95.195 95.323 95.45 0.11% 0.11% 0.12% 0.13% 0.13% 0.13% WEST VIRGINIA Year of Year Change FAIRMONT-CLARKSBURG, WV CLARKSBURG, WV Year of Year Change Period Change 0.74% SOURCE: Woods and Poole Economics Wealth Index The Wealth Index of Clarksburg exceeds the State of West Virginia by 6.8 points and is equal to that of Morgantown. However, the index falls short of the nation by 15 points and the region by 6.1 points. Because the wealth index is higher than the state as a whole, a new property in Clarksburg can expect to generate slightly greater rates for services on average than the state, but lower rates then the state capital, Charleston. WOODS & POOLE ECONOMICS WEALTH INDEX (U.S. = 100) AREA 2014 2015 2016 2017 2018 2019 2020 100 100 100 100 100 100 100 SOUTHEAST 90.96 90.99 91.02 91.06 91.1 91.13 91.17 WEST VIRGINIA 78.82 78.92 79 79.06 79.12 79.18 79.22 CHARLESTON, WV 91.02 91.01 91 90.99 90.98 90.96 90.95 MORGANTOWN, WV 84.48 84.61 84.71 84.79 84.87 84.94 85 CLARKSBURG, WV 84.07 84.26 84.43 84.6 84.76 84.92 85.07 UNITED STATES Employment Clarksburg is expected to see a steady 1% rise in employment each year from 2014 through 2020. Sectors that are expected to experience the most pronounced growth(30% +) include Administrative Service and Waste Services, General Management of Companies and Services, Transportation, Professional and Technical Services, Accommodations, Food Service, Healthcare, Social Services, and Real Estate. TOTAL EMPLOYMENT (in thousands) AREA 2014 2015 2016 2017 2018 2019 2020 181869.482 184320.297 186803.767 189320.874 191871.814 194457.258 197077.389 44897.681 45570.309 46252.456 46944.46 47646.425 48358.484 49080.854 937.316 947.333 957.404 967.623 977.956 988.404 998.972 1.07% 1.06% 1.07% 1.07% 1.07% 6.58% FAIRMONT-CLARKSBURG, WV 83.109 83.983 84.865 85.758 86.669 87.598 88.535 CLARKSBURG, WV 54.403 55.005 55.614 56.229 56.858 57.499 58.142 0.95% 0.94% 0.95% 0.95% 0.97% 0.98% UNITED STATES SOUTHEAST WEST VIRGINIA Year of Year Change Year of Year Change Period Change 5.88% SOURCE: Woods and Poole Economics 15 | Page City of Clarksburg, WV TOTAL EMPLOYMENT (in thousands of jobs) SECTOR Administrative and Waste Service Management of Companies and Services Transportation of Companies and Enterprises Professional and Technical Services Accommodation and Food Services Healthcare and Social Services Real Estate and Rental and Lease Mining Other services, except public administration Wholesale trade Arts, Entertainment and Recreation State and Local Government Finance and Insurance Retail trade Federal civilian government Construction Federal military Farm Information Educational services Utilities Manufacturing Forestry, Fishing and Related Activities TOTAL EMPLOYMENT 2000 1.589 0.098 1.522 1.628 2.822 5.337 1.016 1.745 2.774 1.284 0.456 5.078 1.201 7.067 4.095 2.899 0.488 1.648 0.838 0.718 0.646 3.109 0.141 48.199 2005 2.111 0.061 1.87 1.814 3.24 5.752 1.353 1.773 3.039 1.54 0.586 5.259 1.138 6.77 3.911 2.883 0.467 1.519 0.851 0.73 0.571 2.639 0.101 49.978 2010 1.98 0.179 1.989 2.114 3.418 6.313 1.476 2.306 3.078 1.521 0.591 5.722 1.289 6.326 4.257 2.822 0.475 1.603 0.753 0.567 0.421 2.184 0.069 51.453 2015 2.427 0.16 2.317 2.367 4.016 7.073 1.475 2.337 3.335 1.647 0.514 6.002 1.273 6.927 4.382 2.9 0.484 1.608 0.642 0.583 0.419 2.038 0.079 55.005 Postive SOURCE: Woods and Poole Economics 2020 % Change 2.753 58.8% 0.196 54.7% 2.468 47.6% 2.617 46.8% 4.363 45.1% 8.079 43.4% 1.576 37.9% 2.415 29.1% 3.591 26.5% 1.68 26.0% 0.558 17.3% 6.265 9.5% 1.306 8.1% 7.421 5.6% 4.308 5.0% 2.916 0.6% 0.488 0.0% 1.642 -0.4% 0.678 -21.2% 0.582 -24.0% 0.388 -61.3% 1.762 -61.7% 0.09 -73.9% 58.142 19.3% Negative Total Retail Sales Retail sales are projected to grow 5.94% through 2020 to $1.36B. The compounded rate of growth lags the state rate of growth by 1.16%. TOTAL RETAIL SALES, INCLUDING EATING and DRINKING PLACES SALES (in millions of 2005 dollars) AREA 2014 2015 2016 2017 2018 2019 2020 UNITED STATES 4298146.2 4378472.3 4460299.6 4543656.1 4628570.4 4715071.6 4803189.5 SOUTHEAST 1090903.8 1114197.5 1137919.1 1162077.9 1186682.2 1211741.2 1237264.1 21286.8 21526.6 21771.2 22020.8 22275.3 22534.8 22799.4 1.1% 1.1% 1.1% 1.2% 1.2% 7.1% WEST VIRGINIA Year of Year Change FAIRMONT-CLARKSBURG, WV 1905.2 1922.7 1940.5 1958.7 1977.2 1996.2 2015.4 CLARKSBURG, WV 1279.3 1291.3 1303.6 1316.2 1329.0 1342.0 1355.3 0.94% 0.95% 0.96% 0.97% 0.98% 0.99% Year of Year Change Period Change 5.94% SOURCE: Woods and Poole Economics The greatest segment of retail growth is expected in non-store retailers followed by Health and Personal Care, Gasoline, General Merchandise, Restaurants and Bars. Conversely, Home Furnishing, Building and Garden Equipment, Clothing and Electronics are expected to fall dramatically through 2020. 16 | Page City of Clarksburg, WV TOTAL RETAIL SALES, INCLUDING EATING and DRINKING PLACES SALES (in millions of 2005 dollars) SECTOR 2000 NONSTORE RETAILERS RETAIL SALES 60.079 HEALTH and PERSONAL CARE RETAIL SALES 61.975 GASOLINE STATIONS RETAIL SALES 113.244 GENERAL MERCHANDISE STORES RETAIL SALES 166.508 EATING and DRINKING PLACES SALES 88.056 SPORTING GOODS, HOBBY, BOOK, and MUSIC STORES RETAIL SALES 19.299 MISCELLANEOUS STORE RETAIL SALES 36.509 MOTOR VEHICLES and PARTS DEALERS RETAIL SALES 312.667 FOOD and BEVERAGE STORES RETAIL SALES 123.682 ELECTRONICS and APPLIANCE STORES RETAIL SALES 17.515 CLOTHING and CLOTHING ACCESSORIES STORES RETAIL SALES 48.221 BUILDING MATERIALS and GARDEN EQUIPMENT and SUPPLIES DEALERS RETAIL SALES 126.132 FURNITURE and HOME FURNISHING STORES RETAIL SALES 25.548 TOTAL SALES 1199.435 SOURCE: Woods and Poole Economics 2005 97.711 73.617 131.912 179.068 86.723 21.086 35.548 320.628 114.513 19.841 43.763 140.04 17.649 1282.099 Postive 2010 107.463 83.091 131.333 188.376 86.895 20.423 32.008 250.566 118.711 15.496 36.501 88.027 9.234 1168.124 2015 138.397 88.38 152.034 190.069 94.679 21.012 35.637 291.844 120.97 14.865 39.214 94.247 9.974 1291.322 2020 % Change 152.397 153.7% 99.023 59.8% 151.948 34.2% 199.346 19.7% 98.293 11.6% 20.856 8.1% 37.874 3.7% 309.028 -1.2% 119.942 -3.0% 15.569 -11.1% 40.636 -15.7% 99.703 -21.0% 10.703 -58.1% 1355.318 13.0% Negative 2.3. Major Employers West Virginia is a core global location for chemicals, a leader in the area of energy production and resources, and a growing national hub in the Biotechnology Industry. Its economy includes such industries as aerospace, healthcare, manufacturing, natural resources, metals and steels, media and telecommunications and tourism. The North Central region of West Virginia is an area that is growing and expanding due to the development of these markets. Clarksburg is home to approximately 16,500 residents, and nearly 6,000 professionals work in the CBD. Major drivers for the city/county include: Healthcare – There are four major hospitals in the area which have needs for meeting and event space as well as sleeping accommodations for families of their patients Aerospace Industry – This is one of the fastest growing sectors of the West Virginia economy. Companies such as Lockheed Martin, Bombardier Aerospace and Pratt & Whitney are a few of the leaders in this area. Biometrics – The FBI Criminal Justice Information Services Division is Clarksburg’s largest employer with 3,000 employees and the Biometrics Identity Management Agency is also located in Clarksburg. Oil and Gas – West Virginia is home to one of the largest Marcellus Shale natural gas deposits on the East coast, and Harrison County is leading the state in production. Sales volumes from Marcellus Shale operations are expected to nearly double in the coming years. 2.4. Transportation North Central West Virginia Airport The Harrison County market, which includes the City of Clarksburg, is supported by North Central West Virginia Airport (CKB), located in the neighboring City of Bridgeport. The regional airport primarily acts as a stopover location for flights between Morgantown, WV and Washington DC. The airport supports three daily flights arriving from Washington DC, with stopovers at Morgantown and three daily flights departing to Washington DC. On the weekends, the airport has two additional flights each Saturday and Sunday, arriving from and departing to Washington DC. Also, the airport 17 | Page City of Clarksburg, WV offers direct flights to Sanford, FL via Allegiance Air, arriving and departing Thursday and Sunday at very economical rates. All other flights are operated by United Airlines. Highways The highway system in and around Harrison County is primarily supported by two main thoroughfares, Interstate 79 and US Route 50, which creates the second busiest interchange in the state of West Virginia. Interstate 79 runs North and South through the state connecting Morgantown, near the Pennsylvania border and the location of West Virginia University, to Charleston, the state capital, in the southwest section of the state. U.S. Route 50 travels East and West through the state with Washington, DC located a four hour drive to the east of Clarksburg and Parkersburg just under one hour to the west. Clarksburg is favorably located within convenient drive times between these major cities with major industries. Being in a location with easy drive-in access is a favorable position for the City and can significantly impact the demand to attract state association conferences, as well as industries that need to bring people in from various locations around the state. 2.5. Tourism and Convention Activity West Virginia is nicknamed The Mountain State as it is the only state that is entirely within the Appalachian Mountains. It also has over 50 state parks and forest locations, including the permanent home of the National Scout Jamboree at the Summit Bechtel Reserve with 40,000 patrons annually. Outdoor recreation is abundant in the state, and Clarksburg’s central location makes it relatively close to all types of activities. Golf, skiing, whitewater rafting, mountain biking, camping, hunting, and hiking are all popular in this region. Clarksburg is a cultural center for the north central region of West Virginia. It is rich in history and cultural heritage and there are several defined historical districts in the city. There are many annual festivals, bike races and 10k runs that take place in Clarksburg, and again, its central location makes it the perfect venue for these events. Residents from the neighboring states of Pennsylvania, Ohio, Kentucky, Virginia and Maryland will drive an hour or more to attend larger festivals such as the West Virginia Italian Heritage Festival and the West Virginia Black Heritage Festival. (The WV Italian Festival alone draws up to 85,000 people over Labor Day weekend.) Other events such as the Pasta Cook Off, Jazz Strolls and New Year’s Eve at the Jackson Square Parking Facility have proven to be very successful in drawing crowds to downtown Clarksburg. Clarksburg’s own 50 acre Veterans Memorial Park features a newly opened 385,000 gallon waterpark which has proven to be an attraction in itself for locals as well as visitors from all over the region. Also within the park is a state-of-the art amphitheater for concerts and plays. The Jackson Square Parking Facility is another downtown open-air venue which is very popular for special events, reunions or trade shows. The state capital of Charleston is home to most of the association groups in the state. These groups, along with other religious and fraternal organizations, plan social events, concerts, festivals, and trade shows all over West Virginia. When space permits, they have gathered in Harrison County for these events. 18 | Page City of Clarksburg, WV 3. SITE ANALYSIS 3.1. Neighborhood Review Clarksburg The Clarksburg community is a mixture of retail, industry, and government services, along with many recreational facilities. With its distinct historic downtown district, the City has both an urban and suburban environment. The population of the City has remained consistent over the past decade with the current population recorded at 16,439, with approximately 7,213 households, and 4,179 families residing within the city boundaries. There are 7,213 households of which 28.5% have children under the age of 18 living with them, 38.0% are married couples living together, 14.7% have a female householder with no husband present, 5.2% have a male householder with no wife present, and 42.1% are non-families. 5.3% of all households are made up of individuals and 14.6% have someone living alone who was 65 years of age or older. The average household size is 2.25 and the average family size is 2.91. The median age in the city is 39.5 years. 21.9% of residents are under the age of 18; 7.9% are between the ages of 18 and 24; 26.8% are from 25 to 44; 27.1% are from 45 to 64; and 16.3% are 65 years of age or older. The gender makeup of the city is 48.0% male and 52.0% female. Bridgeport Bordering the eastern edge of Clarksburg, the City of Bridgeport is a slightly smaller community with more expansive land lots, which creates a more suburban feel to the city. The recent expansion at Charles Pointe and White Oaks districts has attracted new businesses, small industries, supply and retail businesses. Over the past 10 years, the city has experienced an 11.5% population growth and currently has 8,149 people, 3,458 households, and 2,383 families residing within the city. There were 3,458 households of which 30.2% have children under the age of 18 living with them, 56.7% are married couples living together, 9.2% have a female householder with no husband present, 3.1% have a male householder with no wife present, and 31.1% are non-families. 28.2% of all households are made up of individuals and 12.8% have someone living alone who is 65 years of age or older. The average household size was 2.34 and the average family size is 2.86. The median age in the city is 44.7 years. 21.9% of residents are under the age of 18; 5.1% are between the ages of 18 and 24; 23.5% are from 25 to 44; 30.8% are from 45 to 64; and 18.8% are 65 years of age or older. The gender makeup of the city is 47.7% male and 52.3% female. 19 | Page City of Clarksburg, WV 3.2. Subject Hotel Site Analysis The City of Clarksburg is currently considering four locations as potential sites for a new hotel and conference center project. The sites are in various stages of availability and condition from an empty lot to a location currently in use but to be vacated within the next few years. PHG reviewed the four sites under consideration for the Clarksburg Hotel and Conference Center to provide recommendations on which site would be best suited for the project. The sites were evaluated based on the accessibility, visibility and the potential for possible future expansion. Other considerations included the proximity to demand generators, amenities and parking options. After studying and reviewing the proposed sites as a location for a full service hotel and conference center, the chart below shows each site and a ranking for the suitability of the location. Clarksburg Hotel & Conference Center Site Analysis Site 1 Site 2 Site 3 Site 4 Very Good Very Good Good Good Excellent Good Good Good Proximity to Demand Very Good Very Good Very Good Very Good Proximity to Amenities Very Good Very Good Very Good Very Good Expansion Potential Very Good Very Good Poor Fair Excellent Very Good Poor Fair Accessibility Visibility Parking Options Site 1: Central/Towers; North 2nd Street and Hewes Avenue Lot # 720 Located overlooking US Route 50, this site offers the best visibility for traffic passing through Harrison County. The site is easily accessible, as it is located just to the left of the entrance ramp from US Route 50 as vehicles exit the highway and enter into the downtown area. It is situated in close proximity to the government buildings and other downtown businesses. The property has an “L” shape configuration, which provides a developer the opportunity to layout the project into clearly divided and separated areas, creating distinct hotel and conference center wings. Two entrances could be created; one for the hotel and restaurant guests with a second entrance for the banquet and event areas. Each wing of the site is long enough to provide additional space for future expansion. The property is located adjacent to the City’s five (5) story parking building and could be easily connected for direct, covered access for guests. 20 | Page City of Clarksburg, WV Site 2: Moose Lot Property; West Pike and West Main Streets Lot #302,306.6, 306.5 and 424 The site spans between two main streets, Main Street and Pike Street, which have direct access to the CBD. With the expansive lots and a fairly flat terrain, the lot has the flexibility to support a number of hotel and conference center footprints. With the site being only a couple of blocks from the US Route 50, access and visibility are very good. Hotel entrances can be created off both Main and Pike Streets to create easy access for guests traveling from either direction through the city. The site is located directly across from a future state government building and a couple of blocks from the courthouse and other downtown businesses. Future expansion could be available based on the layout of the structure and opportunities with adjacent lots. The development of surface parking lots is available on the site and across the street. Site 3: Waldo Hotel; North Fourth Street and Hewes Avenue The site is the long closed historic Waldo Hotel, which is centrally located within the downtown business district and close proximity to the library, Jackson Square Parking Facility and Glen Elk District. While not far from US Route 50, it is not as easily accessible or visible as other sites. The site is “land-locked” with surrounding buildings and streets and would be difficult to expand the current footprint. The building is in disrepair and while there is some local interest in restoring the landmark facility, it would require considerable funds to restore the property to current needs and codes. Parking is not available at the site and would need to be created at a minimum of a block away, which could be cause for safety concerns late in the evening. 21 | Page City of Clarksburg, WV Site 4: Dominion Gas Building; 445 W Main Street The site is located in the midst of the CBD and has close proximity to downtown businesses and amenities. Of the four sites, it is the furthest from US Route 50 and the least visible. The site is currently occupied by Dominion Gas, which is planning on building a new office in Bridgeport. The new office is expected to be completed in 2016, at which time this site would then become available for development. This is the only site not currently vacant. The site is expansive and would avail itself to a variety of footprints. Future expansion could be limited due to the surrounding neighborhoods and businesses. Parking would need to be developed either as a structure or surface lot to accommodate the project needs. 3.2 Site Conclusion The Site 1, the Central/Towers location is the preferred location to develop the new hotel and conference center project. With the assumption that the City is able to effectively negotiate obtaining the land, the location offers the best visibility and accessibility for people traveling through Harrison County. Our estimated performance and other recommendation comments are based on this site being selected by a developer. The size of the site, along with the flexibility of the layouts the site can support, provides a developer with many options on how to create the best facility to support the needs of the community. Creating a separate conference center wing can provide distraction free meetings and support trade shows/exhibits with effective load in support. With the hotel rooms separated from event space, the individual business traveler will be able to have the privacy and quiet they look for as they look to conduct business or get a good night’s rest from a long day of meetings. The oil and gas business persons will be able to be in close proximity to the government buildings, in particular the courthouse, to effectively do their business work. While other sites would be able to provide some sort of parking option, Site 1 has the covered five (5) story parking building already in place, which would potentially save the developer costs; costs which can be directed towards the development of the hotel and conference center’s other amenities. In addition, covered parking with direct access into the facility would promote a safe and weather protected environment for guests. 22 | Page City of Clarksburg, WV 4. HOTEL SUPPLY ANALYSIS 4.1. Introduction To develop conclusions relative to the competitive environment in which the Hotel will compete, we have analyzed the overall market and selected properties that we feel will offer primary competition to the Hotel. The competitive properties, or competitive set, were selected based on their facilities, location, market performance and orientation, property rating, rate structure, and discussions with management of several of these properties. Presented on the following pages are the summary profiles of competitive hotels based on their close proximity to Clarksburg, for their inventory of sleeping rooms, because of their significant meeting space or because they were mentioned in our interviews by demand generators in the area. We have categorized them into two groups; primary and secondary properties. The primary competitive set includes those properties located in Harrison County within a ten mile radius of the proposed Clarksburg hotel. The secondary set are hotels and event centers located outside of Harrison County and throughout the state. 4.2. Primary Hotel Competitive Set In this section we will provide an overview of the hotel and conference centers that are in competition with the Subject Hotel. The following table is a listing of the local competitive set for the subject hotel. This competitive set will be used as a baseline for comparison in the analysis to follow. Local Competitive Supply Name of Establishment Guest Rooms Sunject Property 140 Days Inn Bridgeport Clarksburg Hilton Garden Inn Clarksburg Wingate By Wyndham Bridgeport Holiday Inn Express & Suites Bridgeport Hampton Inn Bridgeport Clarksburg Best Western Plus Bridgeport Inn Microtel Inn & Suites by Wyndham Bridgeport Sleep Inn Clarksburg AVERAGE 98 112 116 87 108 164 86 73 109 The following table provides a more comprehensive list of competitors in the market. The expanded local set includes three non-residential meeting facilities which will directly compete for meeting business, especially the highly lucrative Day Meeting Business (DMP). 23 | Page City of Clarksburg, WV STAR REPORT SET LOCAL SET OTHER COMPETITORS FOR GROUP Property Days Inn Hilton Garden Inn Wingate by Wyndham Holiday Inn Express Hampton Inn Best Western Plus Microtel Inn Sleep Inn Village Square Conference Ctr Bridgeport Conference Ctr. Townplace Suites Fairfield Inn & Suites Comfort Inn & Suites Holiday Inn Express Clarion Inn Stonewall Jackson Resort Lakeview Golf Resort & Spa Morgantown Event Center Waterfront Place Hotel Days Inn Flatwoods Oglebay Resort & CC Charleston Marriott Town Ctr. Resort At Glade Springs The Greenbrier Resort CITY Clarksburg Clarksburg Bridgeport Bridgeport Bridgeport Bridgeport Bridgeport Clarksburg Clarksburg Bridgeport Bridgeport Fairmont Fairmont Fairmont Fairmont Roanoke Morgantown Morgantown Morgantown Sutton Wheeling Charleston Daniels White Sulphur Spr Guest Rooms Meeting Rooms 98 112 116 87 108 164 86 73 NA NA 99 80 82 71 105 208 187 NA 205 199 273 352 200 682 3 6 1 1 1 3 1 1 5 8 NA 4 1 1 4 14 23 8 22 7 15 16 12 40 Total NET SF Mtg Ballroom Space Size 4,000 1,800 1,000 900 460 3,000 600 625 29,700 6,100 NA 1,300 1,000 750 3,000 15,000 32,500 25,000 9,400 14,800 20,000 17,500 11,400 70,000 SqFt/GR 2,200 1,800 1,000 NA NA 3,000 NA NA 13,300 4,500 NA NA 1,000 NA 1,500 7,000 12,500 23,000 7,000 8,200 8,000 6,200 3,500 16,500 40.8 16.1 8.6 10.3 4.3 18.3 7.0 NA NA NA 16.3 12.2 10.6 28.6 72.1 173.8 NA 45.9 74.4 73.3 49.7 57.0 102.6 STAR RATING Year Opened Owner Operator 2.0 3.0 3.0 2.0 2.0 2.0 2.0 2.0 NA NA 2.0 2.0 2.0 2.0 2 4 3 NA 3 2 3 3 3 5 1985 2007 2006 2011 1994 1971 2006 1995 1980 2006 2012 2004 1986 2011 1973 2002 1960 2010 2003 1990 1957 1997 1974 1778 Wyndham WW Mountain West Hosp. Wyndham Worldwide IHG Hilton Worldwide Independent Wyndham Worldwide Hospitality Dev. Corp Village Enterprises Genesis Partners Marriott/Baywood Marriott Int'l Choice Hotels IHG Choice Hotels Crestline GF Management Puskar Trust Puskar Trust Skidmore Dev. Co. Wheeling Pk Comm. Marriott Int'l Indep - Jim Justice Indep - Jim Justice Laurel Lodge Ent. Mountain West Hosp. Lodging Dev. Co. Double J Dev. Independent Best Western CP Hospitality Centurion Hosp. Village Enterprises CP Hospitality Baywood Hotels Marriott Independent Double J Dev. REAL Hosp. Group Benchmark Hosp. GF Management Stonebridge Cos. Stonebridge Cos. Same Same Marriott Int' Same Same The following two tables provide a snapshot summary of features and amenities of the competitive set. This information was learned through in-person inspections, a review of competitor websites and sales collateral and competitive shops. PROPERTY Total Meeting Total Meeting Largest Space Rooms Meeting Room Total Guest Rooms # F&B Outlets Room Service Hours Business Fitness Center Center Hours Hours Days Inn 4,000 3 2,200 98 0 NA 24 hour 24 hour Hilton Garden Inn 1,800 6 1,800 112 2 5pm-10pm 24 hour 24 hour Wingate by Wyndham 1,000 1 1,000 116 0 NA 24 hour 24 hour 900 1 900 87 0 NA 24 hour 24 hour Holiday Inn Express Hampton Inn Best Western Plus Microtel Inn Sleep Inn 460 1 460 108 0 NA 24 hour 24 hour 3,000 3 3,000 3,000 2 NA 24 hour 24 hour 600 1 600 86 0 NA 24 hour 24 hour 625 1 625 73 0 NA 24 hour NO Village Square Conference Center 29,700 5 13,300 NA NA NA NA NA Bridgeport Conference Center 6,100 8 4,500 NA NA 6-11am, 5-10pm NA NA NA NA NA 99 0 NA 24 hour 24 hour TownPlace Suites 24 | Page City of Clarksburg, WV Coffee Maker Iron and ironing board Safe In Room Hairdryer Yes Yes Yes Yes Yes Corian Tile Yes Yes Yes No Yes Granite Tile Yes Yes Yes Yes Yes Yes Corian Tile Yes Yes Yes Yes Yes Yes Yes Granite Tile Yes Yes Yes Yes Yes No Yes Granite Tile Yes Yes Yes Yes Yes Yes Yes Yes Granite Tile Yes Yes Yes Yes Yes Yes No Yes Corian Tile Sleep In Yes Yes Yes Yes Yes Yes No Yes NA Tile HSIA Wired HSIA Wireless Days Inn Yes Yes Yes Hilton Garden Inn Yes Yes Yes Wingate by Wyndham Yes Yes Holiday Inn Express Yes Hampton Inn Yes Best Western Plus Microtel Inn PROPERTY 2 Line Voice Mail telephone Bathroom Bathroom Counter Floor Material Material Village Square Conference Center NA NA NA NA NA NA NA NA NA NA Bridgeport Conference Center NA NA NA NA NA NA NA NA NA NA TownPlace Suites Yes Yes Yes Yes Yes Yes No Yes Granite Tile PRIMARY COMPETITIVE SET Days Inn & Suites Days Inn & Suites is a two star property conveniently located off I-79 near shopping and restaurants. The hotel has 98 guestrooms and three meeting rooms with 4,000 total square feet of space. The largest room is 2200 square feet. Guestroom amenities include a coffee maker, microwave oven, refrigerator and safe. Breakfast is included with the rate. Additional business-friendly amenities include free Wi-Fi and onsite business center. Groups that utilize Days Inn include City National Bank, Res-Care Inc., Salem International University and West Virginia Association of Realtors. Strengths Location just off I-79 Walking distance to shops and restaurants Indoor swimming pool Complimentary breakfast with room Ample free parking Large sleeping rooms Opportunities Limited meeting space offers opportunity to capture larger groups Days Inn brand is not recognized for exceptional meetings and events Weaknesses Lobby and banquet space is tired Poor curb appeal; located in busy location off highway Indoor pool attracts families. (Pool parties are offered on weekends) No restaurant or lounge on site Does not offer shuttle service Threats Lower rates capture group and transient business Hilton Garden Inn The Hilton Garden Inn is Clarksburg’s newest hotel, opened in 2007. The property is located off I-79, within walking distance to New Pointe shopping area. The hotel features 112 guestrooms; all have 25 | Page City of Clarksburg, WV flat screen televisions, spacious work desks and Herman Miller ergonomic chairs. Each guestroom is equipped with a microwave, refrigerator and coffee maker. The property has a full service restaurant on site, which serves breakfast and dinner along with nightly room service. Fitness amenities include a health club and indoor swimming pool. Also on property is a 24 hour business center and gift shop. Parking is complimentary. There is a total of 1,800 square feet of meeting space on property. The largest space is the ballroom, which can be divided into six smaller rooms, and can accommodate up to 120 in banquet rounds. Groups that utilize the property for meetings and sleeping rooms include Bombardier, Chesapeake Energy, HSH Insurance & Safety Company, Infocision, Medical Action Industries and West Virginia Association of Realtors. Strengths Newer Property Location just off I-79 Walking distance to shops and restaurants Ample free parking Restaurant and room service on site Nicely appointed meeting space and guestrooms Offers complimentary airport shuttle Opportunities Limited meeting space offers opportunity to capture larger groups Weaknesses Limited meeting space Location is within strip mall and busy shopping area – lacks character and charm Breakfast is not offered with room Threats Newer property with upscale amenities Wingate by Wyndham Bridgeport The Wingate by Wyndham is a limited service hotel located off interstate 79 in the Charles Pointe Development. The property has 116 sleeping rooms which feature refrigerators, microwaves and coffee makers as well as complimentary Wi-Fi. There is an indoor pool, fitness center and 24 hour business center on property and breakfast and parking is complimentary. A small, 1,000 square foot meeting room is located on site, but the property is connected to Bridgeport Conference Center which has another 6,100 square feet of space. This property is used regularly by Aurora Flight Sciences, Bombardier, EQT Corporation, Petroleum Development Corporation and Steptoe & Johnson. Strengths Connected to Bridgeport Conference Center Convenient location off I-79 Location is near Charles Pointe business 26 | Page Weaknesses Lack of restaurants and activities in area Corporate office corridor lacks character and charm No full service restaurant or lounge on City of Clarksburg, WV complex and United Hospital Complimentary breakfast offered with room. Opportunities Clarksburg has history and culture Lack of sufficient space opens up opportunities to capture large groups property Limited meeting space for large groups, even though connected to Bridgeport Conference Center Threats Planned expansion of conference center will allow for larger groups. Holiday Inn Express Hotel & Suites The Holiday Inn Express is a new hotel located off interstate 79 in Bridgeport. It offers 87 sleeping rooms and suites each equipped with microwaves, refrigerators and coffee makers. A work desk and 37” flat screen TV is also in each room, and internet access and parking are complimentary. A complimentary breakfast bar is also offered. The property has a heated indoor pool and spa, 24 hour business center and 24 hour fitness center. There is one meeting room on site which is 900 square feet. Local groups that utilize Holiday Inn Express include Bombardier, Pratt & Whitney and Steptoe & Johnson. Strengths Convenient location New property Complimentary buffet breakfast with room Opportunities Limited meeting space offers more opportunities for larger groups Weaknesses Limited meeting space Limited service hotel Lack of restaurants and activities in area Area lacks character and charm Is not within walking distance of restaurants or activities Does not offer shuttle service Threats Lower rates capture group and transient business Hampton Inn The Hampton Inn is a two star, limited service property built in 1994. It has 108 guestrooms and one meeting room which is 460 square feet. There is an indoor swimming pool, 24 hour fitness center and a 24 hour business center on property. Guestroom amenities include a coffee maker and complimentary high speed internet access. Parking and continental breakfast are both complimentary. Strengths Complimentary breakfast with room Complimentary beverage area 27 | Page Weaknesses Limited room amenities; no safes in room. Microwaves and refrigerators upon City of Clarksburg, WV Convenient location Guestrooms renovated in 2013 Opportunities Limited meeting space offers opportunities for larger groups request as available No dining options on property No airport shuttle offered Threats Lower rates capture transient business. Best Western Plus This newly renovated hotel is conveniently located near North Central West Virginia Airport, shopping and restaurants. The 164 sleeping rooms feature coffee makers, refrigerators, microwave ovens and safes. The hotel has a full-service restaurant/cocktail lounge, and offers morning and evening room service. For meetings or social events there is one large, 3,000 square foot meeting room which can be divided into thirds. Parking is free, and complimentary shuttle service is offered to and from the airport. Other features include an outdoor pool, health club, and 24 hour business center. Groups that use the Best Western include Bear Contracting LLC and Baker Hughes. Strengths Newly renovated property Guestrooms are nicely appointed Convenient location off highway Nearby restaurants and shops Very good service Restaurant and room service on site Complimentary airport shuttle Weaknesses Poor curb appeal with busy location off highway Banquet space is limited Cookie cutter banquet space with stack chairs and low ceilings Opportunities Limited meeting space Best Western brand is not recognized for exceptional meetings and events. Threats Bridgeport location is centrally located within state Microtel Inn The Microtel Inn & Suites by Wyndham Bridgeport is a limited service, discount property with 86 sleeping rooms and one 600 square foot meeting room. It was opened in 2006 and is located adjacent to the Bridgeport Conference Center in the planned community of Charles Pointe. The sleeping rooms each have a microwave and refrigerator, and breakfast is complimentary. There is a 24 hour health club and business center on property. Both Aurora Flight Sciences and MITRE use the Microtel for their transient room needs. 28 | Page City of Clarksburg, WV Strengths Located across from Bridgeport Conference Center Convenient location off I-79 Complimentary breakfast offered with room Opportunities Limited meeting space offers opportunity to capture larger groups Weaknesses Limited meeting space Limited service hotel Lack of restaurants and activities in area Corporate office corridor lacks character and charm No airport shuttle service Threats Discounted pricing attracts groups and transient business Sleep Inn The Sleep Inn is another limited service, discount property with 73 sleeping rooms and one 625 square foot meeting room. This property opened in 1995. A complimentary breakfast is offered with the rate as well as free WI-FI. The sleeping rooms are equipped with coffee makers, and there is a 24-hour business center on property. There were no contacts interviewed that used this property. Strengths Location just off I-79 Walking distance to shops and restaurants Complimentary breakfast with room Ample free parking Opportunities Limited meeting space offers opportunity to capture larger groups Weaknesses Limited meeting space Limited service hotel Sleeping rooms are dated No airport shuttle service No refrigerators, microwaves or safes in rooms No fitness center on property Poor curbside appeal Threats Discounted pricing attracts transient business Village Square Conference Center Village Square is Clarksburg’s largest venue with close to 30,000 square feet of banquet space. There are a total of five meeting rooms, the largest being 13,300 square feet with a seating capacity of 800. The ballroom has a built in dance floor and stage. Local groups such as Harrison County Association of Realtors, James Law Company, Salem International University and United Hospital use Village Square for their corporate meetings and social events. 29 | Page City of Clarksburg, WV Strengths Clarksburg’s largest banquet venue Convenient location off I-79 Ample free parking Opportunities Hotel property with sleeping rooms would be desirable for wedding and other social groups Weaknesses Recent management changes Unattractive exterior Inconsistent food Bingo facility on property More appropriate for social events vs. corporate Threats Ballroom capacity exceeds most in Clarksburg/Bridgeport area TownPlace Suites by Marriott TownPlace Suites is an extended stay property with 99 guestrooms. Each room features wellequipped kitchens with refrigerators, microwaves, and dishwashers, as well as flat-screen TVs. Internet access, parking and continental breakfast is complimentary. There is a 24 hour fitness center, lounge, sundries market and business center on property as well as an indoor pool. There is no meeting space at this property. Bombardier and Pratt & Whitney use TownPlace Suites for their transient room needs. Strengths Newer property built in 2012 Complimentary breakfast with room Larger rooms with kitchen facilities Close to shopping and restaurants Opportunities Lack of meeting space on site opens opportunity for more group business Weaknesses No meeting space Location near busy strip mall No shuttle service offered No full service restaurant on property Threats Newer property with upscale amenities Bridgeport Conference Center Bridgeport Conference Center at Charles Pointe is conveniently located along Interstate 79, minutes from the North Central West Virginia Airport. The property offers a total of 6,100 total square feet of meeting space with eight conference rooms, the largest at 4,500 square feet. Connected to the conference center is the Wingate by Wyndham Hotel, with 116 guestrooms (see separate entry below located in this section). Groups that are currently using this property include EQT, CityNet, Davis Law Firm, HQ Aero Management, West Virginia Association of Realtors and West Virginia Primary Care Association. 30 | Page City of Clarksburg, WV Strengths Convenient location off I-79 Abundance of existing and planned hotels in area to support large groups Attached to existing hotel Opportunities Clarksburg has history and culture Lack of sufficient space opens up opportunities to capture large groups Weaknesses Lack of restaurants and activities in area Corporate office corridor lacks character and charm Limited meeting space for large groups; lack of space to meet and eat Very limited breakout space South facing reception area outside of meeting space gets extremely hot in summer months Threats Planned expansion of conference center will allow for larger groups. Location is near Charles Pointe complex and accessible to local businesses SECONDARY SET The secondary set of competitive properties is significant because these properties have a location convenient to the client or an extensive amount of meeting space that can accommodate groups of 150 or more. These venues were most commonly mentioned in our interviews. Their facilities are large enough to handle meetings requiring a main session, separate dining space, and breakout and/or exhibit space. Many have recreational options or activities on site, which is important to groups that meet for an extended period of time or allow attendees to bring their families. Charleston Marriott Town Center Located in downtown Charleston, this property has 352 sleeping rooms and 17,500 square feet of meeting space. The largest room is 6,200 square feet. It recently underwent a multimillion dollar renovation of all guestrooms and the lobby area. Also on property is one restaurant and lounge, an indoor swimming pool and a fitness center. Groups that are currently using the Marriott include the Kiwanis Club of West Virginia, West Virginia Alzheimer’s Association, West Virginia Bankers Association, and the West Virginia Community Action Partnership. Days Hotel Sutton Flatwoods This property has 199 sleeping rooms and seven meeting rooms with a total of 14,800 square feet of meeting space. The largest meeting room is 8,200 square feet. A complimentary breakfast is offered with the room, and WI-FI and parking are also free. There is a full service restaurant and lounge on site, as well as indoor/outdoor swimming pools, and a 24 hour business center. Days Hotel is located near Flatwoods Factory Outlets, Mountain Lakes Amphitheater and Holly River State Park. 31 | Page City of Clarksburg, WV Properties currently using the Days Hotel Flatwoods include the American Legion, Wellness Council of West Virginia, West Virginia Association of Physical Plant Administrators, West Virginia Bankers Association, West Virginia Board of Education, West Virginia Center for Professional Development, and West Virginia State Bar. Fairmont Properties There are four limited service properties located in Fairmont that are noteworthy because of their proximity to Clarksburg (25 miles). These four properties are the Fairfield Inn & Suites, Comfort Inn & Suites, Holiday Inn Express and the Clarion Inn. Each has between 70 and 100 sleeping rooms. The newest property is the Holiday Inn express which was built in 2011. The Greenbrier Resort The Greenbrier Resort is an award winning historic hotel with 682 guestrooms and 40 meeting rooms. The four-star, five-diamond property has a total of 70,000 square feet of meeting space, with the largest room close to 17,000 square feet. The property has an abundance of recreational options including championship golf, full service spa, a bowling alley, indoor and outdoor swimming pools and a casino on site. Many organizations throughout the state use the Greenbrier for their annual meetings and events. These include the Builders Supply Association, Consol Energy, Independent Oil & Gas Association, West Virginia Automobile & Truck Dealers Association, West Virginia Board of Dental Examiners, and the West Virginia Chamber of Commerce. Lakeview Golf Resort & Spa Lakeview Resort is located on 500 acres in Morgantown. The property has 187 guestrooms and 32,500 square feet of meeting space including a 12,500 square foot ballroom. There are two restaurants, a sports complex and 36 holes of championship golf on property. Current users of Lakeview include Chesapeake Energy, the Contractors Association of West Virginia, West Virginia Chief of Police Association, West Virginia Chiropractic Society, West Virginia Economic Development Council and West Virginia Board of Registration for Professional Engineering. Oglebay Resort Oglebay is situated on a hilltop in Wheeling surrounded by two championship golf courses and a nearby lake. The property offers 273 recently remodeled guestrooms as well as 54 cottages. There are 20,000 square feet of banquet space with 15 rooms; the largest totaling 8,000 square feet. Dining options on property include one full service restaurant, two grills (one seasonal) and room service. Other property amenities include tennis courts, a fitness center and an outdoor swimming pool. 32 | Page City of Clarksburg, WV Some groups that use Oglebay for their annual meetings include Leadership West Virginia, Philanthropy West Virginia, West Virginia Association of Rehabilitation Facilities, West Virginia Bar Association, West Virginia Healthcare Association, West Virginia Housing Institute and West Virginia Oil & Natural Gas Association. Stonewall Jackson Resort Stonewall Resort is located 35 minutes south of Clarksburg. This lakeside resort operated by Benchmark Hospitality has 208 sleeping rooms and 14 meeting rooms. The largest meeting space is 7,000 square feet. The property also has an 18-hole championship golf course, marina and full service spa. Organizations that currently use Stonewall include the Hardwood Alliance Zone, Huntington Bank, West Virginia Association of Community Bankers, West Virginia Auxiliary to Hospital Association, and West Virginia Cemetery & Funeral Association. The Resort at Glade Springs This three diamond resort has 200 guestrooms and 12 meeting rooms with 11,400 square feet of meeting space. The largest room is 3,500 square feet and will accommodate groups of 300 in banquet seating. There are many dining options including a full service restaurant, grill, café and sports bar. Recreational options are abundant as well, including an 18-hole golf course, indoor/outdoor swimming pools, full service spa, 10 lane bowling alley and basketball and tennis courts. Current users of this property include the West Virginia Bar Association, West Virginia Behavioral Health Care Providers Association, West Virginia Hospital Association, West Virginia Society of Association Executives and the West Virginia Wellness Council. Waterfront Place Hotel / Morgantown Event Center The Waterfront Place Hotel and Morgantown Event Center share 30 meeting rooms and close to 35,000 square feet of meeting space. The largest space is 23,000 square feet. The hotel has 205 sleeping rooms, a full service bar and lounge, another seasonal lounge and fitness center and spa. Properties that use Waterfront Place and Morgantown Event Center include the Central West Virginia Telephone Credit Union, Contractors Association of West Virginia, Dominion Hope Gas, MVB Bank, Tech Connect West Virginia, West Virginia Athletic Directors Association, and West Virginia Broadcasters Association. 33 | Page City of Clarksburg, WV 4.3. Future Additions to Supply As mentioned in the previous section, in response to very high demand, new hotel products are in various stages of development. There are five properties either in construction or in the planning stage in the immediate Clarksburg vicinity. Future supply estimates take into consideration the effect of these properties as well as the impact of the subject property (with a Jan 2016 open date). Construction Pipeline Location: West Virginia Market Publication Date: January 29, 2014 Target Opening Location STATUS Brand Hotel Name In Construction Courtyard 105 Feb-14 Bridgeport, WV 26330 In Construction Springhill Suites Courtyard by Marriott Bridgeport Clarksburg SpringHill Suites Bridgeport Clarksburg 100 Oct-14 Bridgeport, WV 26330 Comfort Suites Bridgeport Homewood Suites Bridgeport Cambria Suites Bridgeport 75 108 105 May-14 Mar-16 May-17 Bridgeport, WV 26330 Bridgeport, WV 26330 Bridgeport, WV 26330 In Construction Comfort Suites Planning Homewood Suites Planning Cambria Suites Source: Smith Travel Research Rooms Construction Pipeline Location: West Virginia Market Project ID: 37287 Publication Date: January 29, 2014 Location Owner/Developer Chain: Courtyard Shaner Hotel Group Courtyard by Marriott Bridgeport Clarksburg 30 Shaner Drive Bridgeport, WV 26330 State College, PA 16801 Phone: 8142344460 Project ID: 36214 Location Owner/Developer In Construction Chain: Springhill Suites In Construction Projected opening: Rooms: Market: Sub-Market: Projected opening: Rooms: Market: Sub-Market: 2/13/2014 12:00:00 AM 105 West Virginia West Virginia North 10/24/2014 12:00:00 AM 100 West Virginia West Virginia North SpringHill Suites Bridgeport Clarksburg 1235 West Main Street Bridgeport, WV 26330-1660 Project ID: 15084 Location In Construction Chain: Comfort Suites Projected opening: Rooms: Market: Sub-Market: 5/16/2014 12:00:00 AM 75 West Virginia West Virginia North Owner/Developer Comfort Suites Bridgeport 285 White Oaks Boulevard Bridgeport, WV 26330 Project ID: 46435 Location Owner/Developer Planning Chain: Homewood Suites Bridgeport Suites LLC Projected opening: Rooms: Market: Sub-Market: 3/4/2016 12:00:00 AM 108 West Virginia West Virginia North Homewood Suites Bridgeport Genesis Boulevard & Chester Drive Bridgeport, WV 26330 Project ID: 42205 Location Planning Chain: Cambria Suites Projected opening: Rooms: Market: Sub-Market: 34 | Page 5/31/2017 12:00:00 AM 105 West Virginia West Virginia North Owner/Developer Cambria Suites Bridgeport 500 Market Place Bridgeport, WV 26330 City of Clarksburg, WV 4.4. Historical Market Performance Smith Travel Research (STR) is an independent research firm that compiles data on the lodging industry; its published data is routinely used by typical hotel buyers. STR has compiled historical supply and demand data for properties that will be competitive to the subject hotel in the local market. This information is presented in the following tables, along with the market-wide occupancy, average rate, and room revenue per available room (RevPAR). RevPAR is calculated by multiplying occupancy by average rate, and provides an indication of how well room revenue is being maximized. The table depicted on this page provides an overview of the performance of the hotel competitive set in terms of occupancy, ADR, and RevPAR. Supply has been slowly growing over the past seven years and is expected to continue to grow into 2017. Since 2007, 67,642 rooms have been added to the immediate market annually, a 4.4% annualized increase. This increase in supply directly correlates to the increase in demand. Since 2007 room demand has increased 116,092 rooms. More rooms are being rented today then existed in 2007. Current market occupancy is 85.39%. As would be expected, rates have also increased from the 2007 ADR of $71.80 to the current ADR of $95.65. Historical Market Performance of the Competitive Supply 2007 Annual Supply 240,432 Percent Change N/A Occupied Rooms 147,966 Percent Change N/A Market Occupancy 61.54% 2008 274,480 14.2% 169,347 14.4% 61.70% $ 2009 274,480 0.0% 185,394 9.5% 67.54% 2010 274,263 -0.1% 219,200 18.2% 79.92% 2011 303,680 10.7% 245,521 12.0% 2012 306,587 1.0% 252,295 2013 308,060 0.5% 263,058 Year Annualized Change 4.4% 10.2% Average Daily Rate $ 71.80 Percent Change N/A $ 44.19 Percent Change N/A 77.29 7.6% $ 47.68 7.9% $ 77.78 0.6% $ 52.53 10.2% $ 78.47 0.9% $ 62.72 19.4% 80.85% $ 85.18 8.5% $ 68.87 9.8% 2.8% 82.29% $ 89.66 5.3% $ 73.78 7.1% 4.3% 85.39% $ 95.65 6.7% $ 81.68 10.7% 4.9% REVPAR 10.9% Source: Smith Travel Research The competitive market exhibits a strong demand on weekday with occupancies in the high 80’s to mid-90’s. Weekends; typically a period of low occupancy in most markets, is also strong; exceeding 69%. This level of demand fully supports more supply in the market and the market is responding with a number of properties in the pipeline. 35 | Page City of Clarksburg, WV Occupancy by Weekday Sun Mon Tue Wed Thu Fri Sat Total Month Jan - 13 60.8 87.4 83.7 89.9 83.1 63.9 56.9 76.1 Feb - 13 69.3 97.2 98.0 97.7 89.8 70.5 68.6 84.4 Mar - 13 73.4 95.5 97.0 96.0 90.5 82.0 77.7 86.5 Apr - 13 72.7 96.7 98.1 98.5 89.0 85.0 84.4 89.7 May - 13 66.1 85.5 96.5 97.5 91.3 87.3 88.5 88.0 Jun - 13 66.0 96.5 98.7 98.5 90.2 81.8 81.0 86.6 Jul - 13 78.0 95.4 94.1 89.8 86.9 91.1 93.0 90.1 Aug - 13 76.5 97.3 98.1 98.1 92.6 86.5 89.1 91.0 Sep - 13 72.0 87.8 96.7 98.5 90.6 87.0 81.6 87.2 Oct - 13 65.6 93.7 95.8 96.4 90.2 84.1 84.0 87.8 Nov - 13 70.1 92.2 91.9 87.7 84.1 78.9 78.6 83.0 Dec - 13 66.2 79.3 75.7 81.6 80.2 73.6 64.1 74.3 Total Year 69.7 91.9 93.3 94.1 88.3 81.2 79.2 85.4 Source: Smith Travel Research Occupancy % by Day of Week 100.0 90.0 80.0 70.0 60.0 50.0 40.0 30.0 20.0 10.0 0.0 Occupancy Sun Mon Tue Wed Thu Fri Sat 69.7 91.9 93.3 94.1 88.3 81.2 79.2 4.5. Estimated Penetration The subject property’s forecasted market share and occupancy levels are based upon the hotel’s anticipated competitive posture within the market, as quantified by its penetration rate. The penetration rate is the ratio of a property’s market share to its fair share. In this equation, market share represents that portion of total market demand accommodated by a property, and fair share represents the subject hotel’s portion of the total supply (calculated as the subject property’s room count divided by the total supply of the market at large). If a property with a fair share of 5% is capturing 5% of the market demand in a given year, then its occupancy will equal the market-wide occupancy, and its penetration rate will equal 100% (5% ÷ 5% 36 | Page City of Clarksburg, WV = 100%). If the same property achieves a market share in excess of its fair share, then its occupancy will be greater than the marketwide occupancy, and its penetration rate will be greater than 100%. For example, if a property with a fair share of 5% has a market share of 7%, then its penetration rate is 140% (7% ÷ 5% = 140%). Conversely, if the property captures less than its fair share, then its occupancy will be below the market wide average, and its penetration rate will be less than 100%. The first table identifies the basis for the calculation of the subject property’s estimated penetration rates by segment for 2016 (opening year) within the existing comp set. The second table estimated penetration in Year 2020. We believe these to be conservative estimates because the subject property, as planned, will be a more desirable destination then any other property in the local market. Subject Property’s 2016 Penetration Rates by Segment Market Segment Subject Property's Total Room Night Capture (2016) Market Segment Percentage (Full Service Hotels) Marketwide Occupied Room Nights Fair Share Subject Property's Penetration Commercial 15,000 x 19.0% x 78,917 = 30.1% 15,500 x 30.0% 25.0% ÷ Leisure ÷ 19.0% x 65,764 = 31.1% Meeting/Group 9,750 x 30.0% ÷ 19.0% x 78,917 = 19.6% Other 1,800 x 15.0% ÷ 19.0% x 39,459 = 3.6% 42,050 x 100.0% ÷ 19.0% x 263,058 = 84.3% OVERALL Sources: Market Segmentation - Market Surveys, Marketwide Occupancy - Smith Travel Research MARKET Hilton Garden Inn Clarksburg Wingate By Wyndham Bridgeport Microtel Inn & Suites by Wyndham Bridgeport Holiday Inn Express & Suites Bridgeport Days Inn Bridgeport Clarksburg Best Western Plus Bridgeport Inn Sleep Inn Clarksburg Hampton Inn Bridgeport Clarksburg ROOMS 112 116 86 87 98 164 73 108 844 Comp Set 2016 Supply Comp Set 2016 Occupancy 306,587 85.8% Subject Property’s 2020 Penetration Rates by Segment Market Segment Subject Property's Total Room Night Capture (2016) Market Segment Percentage (Full Service Hotels) Marketwide Occupied Room Nights Fair Share Subject Property's Penetration Commercial 16,377 x 19.0% x 75,792 = 34.2% 16,923 x 30.0% 25.0% ÷ Leisure ÷ 19.0% x 63,160 = 35.3% Meeting/Group 13,651 x 30.0% ÷ 19.0% x 75,792 = 28.5% Other 1,965 x 15.0% ÷ 19.0% x 37,896 = 4.1% 48,916 x 100.0% ÷ 19.0% x 252,641 = 102.1% OVERALL Sources: Market Segmentation - Market Surveys, Marketwide Occupancy - Smith Travel Research MARKET Hilton Garden Inn Clarksburg Wingate By Wyndham Bridgeport Microtel Inn & Suites by Wyndham Bridgeport Holiday Inn Express & Suites Bridgeport Days Inn Bridgeport Clarksburg Best Western Plus Bridgeport Inn Sleep Inn Clarkburg Hampton Inn Bridgeport Clarksburg 37 | Page ROOMS 112 116 86 87 98 164 73 108 844 Comp Set 2016 Supply Comp Set 2016 Occupancy 311,458 81.1% City of Clarksburg, WV Explanation of Market Share and Penetration Rate Adjustment The subject property’s occupancy is forecast by estimating the hotel’s penetration by market segment for each year of the forecast period. The estimation of penetration rates is based upon our review of the historical penetration rates of the subject property and its competitors. If the subject hotel and all its competitors are expected to remain stable in their ability to penetrate the market, then the historical penetration rates may be appropriately projected to remain the same throughout the forecast period. However, when additions to supply are anticipated, or if a particular hotel is expected to alter its ability to compete in some way (e.g., through a refurbishment or change in brand or management), then the penetration rates for all the hotels in the market must be adjusted. This adjustment is necessitated by the circular calculation of the penetration rate. A hotel’s penetration rate is calculated as its market share of demand divided by its fair share of demand. If one hotel’s penetration rate increases, thereby increasing its market share and leaving less demand for the other hotels in the market to capture, then the penetration rates of the remaining hotels automatically decline (all other things being equal). For example, let us assume that a hotel is slated for a renovation and repositioning, thereby enabling the hotel to improve its occupancy through increased market penetration. A higher penetration by one hotel will result in a larger capture of room nights by that hotel, thus leaving a reduced number of room nights to be shared by the rest of the competitive set. The additional room nights captured by this hotel will come out of the same finite amount of demand from which the other hotels in the market draw their demand. Any inducement of new demand caused by the repositioning will already have been built into the forecast of market-wide demand in the forecast of market-wide occupancy. A similar impact is observed when a new hotel is added to the market. Penetration rates for the new hotel are forecast. These rates are multiplied by the hotel’s fair share percentage (calculated as the hotel’s fair share of supply) to calculate the hotel’s market share percentage. The hotel’s market share percentage is then multiplied by the total demand forecast for that market segment in that year to determine the number of room nights captured by the new hotel in that segment. When the new hotel enters the market, the penetration of all the existing hotels will automatically be impacted because these properties will each be capturing a smaller amount of the overall demand once the new hotel takes its share. If the new hotel captures less than its fair share of demand, then the penetration rates of the existing hotels will increase, and alternatively, if the new hotel captures greater than its fair share of demand, then the penetration rates of the existing hotels will decline. Thus, the penetration rate of a stable hotel is often impacted from year to year by the penetration rates of its competitors. 38 | Page City of Clarksburg, WV 5. MARKET DEMAND ANALYSIS 5.1. Introduction In order to assess the viability as well as determine the size and complexity of a new hotel and conference center for the City of Clarksburg, a comprehensive research campaign was executed. This research consisted of a survey of local businesses and state-wide companies and organizations, followed by contacting hundreds of companies by telephone to interview people involved with or responsible for planning meetings and events. The primary purpose of this research was to determine as closely as possible the number of room nights being generated in a reasonable geographic area in three primary segments; Group, Transient and Social. The secondary purpose of this research was to determine the meeting/event space needs of these same organizations. This data will be used to recommend the size and scope of the future property, a minimum set of amenities and help point to possible brands that would be suitable for the markets’ needs. Following are the results of this research. 5.2. Survey Results The survey was sent to approximately 500 e-mail addresses and received 66 responses or approximately a 13% return. This is a high rate of return for surveys of this type and we believe the results to be representative of a larger response data set by percentages. The following companies identified themselves in the survey. The survey was sent to area chamber of commerce members, statewide associations, and various corporate meeting planners in Harrison County regarding the proposed Clarksburg hotel and conference center. The purpose of this study was to gain some insight as to the meetings that are currently being held in Harrison County (as well as outside of the area), the properties that are being used, and the specific needs for these events. Perhaps the most valuable part of the survey is the feedback received from the participants regarding the new property and the effect it will have on Clarksburg and the surrounding areas. The Following organizations responded to the Survey Aurora Flight Sciences Blooms Florist Bombardier, Inc. Builders Supply Association of West Virginia Champion Industries City National Bank City of Clarksburg Citynet Consol Energy Contractors Association of West Virginia Culliga of Clarksburg CWV TEL Federal Credit Union Davis Law Firm 39 | Page Dominion Hope Gas Gary Bowden Advertising and Marketing Harrison County Board of Education Health Access, Inc. HOMEFINDERS PLUS REAL ESTATE, INC. HomeFinders Plus Real Estate, Inc. Member of Harrison County Association of Realtors Hornor Brothers Engineers Huntington Bank Independent Oil & Gas Association of WV Kiwanis Club of Clarksburg Lockheed Martin Aeronautics City of Clarksburg, WV Main Street Manor Mid Atlantic Aerospace Complex Pratt & Whitney Steptoe and Johnson The James & Law Company Town of Salem United Hospital Center United Security Agency United Way of Harrison County WesBanco Bank Inc. West Virginia Orthopedic Society West Virginia Activity Professional Association West Virginia Association of Community Bankers West Virginia Association of Rehabilitation Facilities West Virginia Bankers Association West Virginia Bar Association West Virginia Behavioral HealthCare Providers Association West Virginia Broadcasters Association West Virginia Center for Professional Development West Virginia Chief of Police Association West Virginia Education Association West Virginia Geriatrics Society West Virginia Healthcare Association West Virginia Junior College-Bridgeport Campus West Virginia Manufacturing Association West Virginia Oil & Natural Gas Association West Virginia Primary Care Association West Virginia Prosecuting Attorneys West Virginia School Board Association West Virginia Society of Association Executives West Virginia Society of Certified Public Accountants WV Board of Registration for Prof. Engineers WV Humanities Council Clarksburg-Harrison Cultural Foundation Kappa Sigma Pi WV Junior College By category, 23.1% of the respondents identified themselves as corporate entities, 36.9% as Associations, 4.6% as Government /Military and 4.6% as Education. These are the primary markets that will drive group demand. My organization is best categorized in which market? 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 40 | Page Corp Assn Gov Military 23.1% 36.9% 3.1% 1.5% Small Indepen Other Educatio Business dent (please n Owner Planner specify) 4.6% 15.4% 0.0% 15.4% City of Clarksburg, WV 72% of the survey participants hold meetings in Harrison County. Have you held meetings in Harrison County? 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 Yes No 71.9% 28.1% The majority of the participants use Bridgeport Conference Center (63.5%) followed by Hilton Garden Inn (5.8%). 3.8% of the participants use Best Western Bridgeport and Village Square Conference Center. Other properties that were mentioned were Pete Dye Golf Course, Holiday Inn Express, Wingate Wyndham and Microtel. If you have held meetings in Harrison County, what facility do you primarily use? 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 41 | Page Bridgeport Conference Center, Bridgeport Hilton Garden Inn, Clarksburg Village Square Conference Center, Clarksburg Best Western, Bridgeport Days Inn, Clarksburg Other (please specify) 63.5% 5.8% 3.8% 3.8% 1.9% 21.2% City of Clarksburg, WV 73% of those that took the survey also hold meetings outside of Harrison County and primarily use Stonewall Resort (61%) and Waterfront Place Hotel (47%). Other properties used the most are Marriott Charleston and Lakeview resort, but also mentioned were Oglebay Resort, The Greenbrier, Fairmont Hotels, Embassy Suites Charleston, and Glade Springs Resort. Do you hold meetings in West Virginia outside of Harrison County? 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 Yes No 73.4% 26.6% If you have held meetings in West Virginia, what properties do you use? (Please check all that apply) 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 42 | Page Stonewall Resort, Roanoke Morgantown Event Center Waterfront Place Hotel Morgantown Lakeview Golf Resort & Spa, Morgantown Marriott Charleston Other (please specify) 60.8% 7.8% 47.1% 15.7% 41.2% 60.8% City of Clarksburg, WV 67% participants book one to five meetings a year and 15% book six to ten. How many offsite meetings or events does your organization plan a year in West Virginia? 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Series1 1-5 6-10 11-20 21+ Other (please specify) 67.2% 14.8% 3.3% 6.6% 8.2% The average length of the meetings is one to two days. What is the average length of your meetings (in days)? 50.0% 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 43 | Page 1/2 1 2 3 4 5 6+ 9.8% 37.7% 47.5% 4.9% 0.0% 0.0% 0.0% City of Clarksburg, WV There are meetings booked in all months of the year. February, April, May and October are the highest demand months. In what month(s) are your meetings/events typically held? (Please check all that apply) 50.0% 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Series1 29.1% 45.5% 29.1% 41.8% 40.0% 32.7% 30.9% 23.6% 34.5% 38.2% 27.3% 29.1% The average number of sleeping rooms required for these events is up to twenty per night, but 18% required no sleeping rooms at all and 18% required up to 100. 3% of participants need over 200 rooms a night when booking their meetings. Most do not anticipate any changes in the amount of meetings they hold for next year. On average, how many sleeping rooms do you require per night for your meetings? 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 None 1-20 21-50 51-100 101-150 151-200 200+ 18.0% 41.0% 9.8% 18.0% 6.6% 3.3% 3.3% With regard to average guestroom rate, 30% of those who filled out surveys pay $100-$115 for sleeping rooms, 22% pay between 76-$99, and 22% pay higher ($116 to $129). The highest rate paid in the area is up to $150. 44 | Page City of Clarksburg, WV What is the typical Guestroom Rate range that you pay for your meetings or events? 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 $75 or Less $76-$99 $100-115 $116-129 $130-150 Over $150 6.0% 22.0% 30.0% 22.0% 20.0% 0.0% The types of meetings most commonly booked in the Clarksburg area are training meetings, followed by strategic planning, management/board, and general organizational meetings. In the category of “Other” participants specifically mentioned holding annual and state conventions, sales and regional meetings, litigation meetings and educational programs. Other types of events are social gatherings, trade shows and weddings. Most meetings require a u-shape or boardroom set for fewer than 50 people or a meeting room with a classroom or banquet set for 100 to 250 or more. What types of meetings or events do you typically plan? 50.0% 45.0% 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 45 | Page General Manage Strategic Org Wedding Training Festivals ment/Bo Planning Meeting s ard s 47.5% 27.9% 29.5% 29.5% 3.3% 1.6% Other Social Events Trade Shows Other (please specify) 8.2% 9.8% 31.1% City of Clarksburg, WV When selecting a property, the factors that are most important to meeting planners are the quality of Food and Beverage (92.6%), Quality of Meeting Space (89.3%), Complimentary Parking (89%) followed by Total Cost, Quality of Guestrooms, Quality of AV and HSIA and Need for a Full Service Restaurant; all between 80% and 89%. These results support the belief that full service hotel can be supported in this market. Rate the importance of the following attributes when selecting a property Quality of Food and Beverage Quality of Meeting Facilities Complimentary Parking Total Cost of Meeting/Event Quality of Guestrooms Quality of AV/Technology Equipment Complimentary High-Speed Internet access in… Full Service Restaurant Security/Safety Bar/Lounge Sustainability Practices On-Site Business Center Coffee Shop (i.e.: Starbucks) Proximity to Downtown Clarksburg Proximity to your Office On-Site Fitness Center 92.6% 89.3% 89.0% 87.6% 87.4% 85.5% 83.4% 80.0% 78.1% 67.3% 67.1% 65.2% 63.0% 62.4% 61.4% 58.1% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% When asked for their thoughts about a new conference center, most had very positive comments and saw a need for a new property, as hotel rooms and meeting space is quite limited. The general consensus is that the city needs to be revitalized and a hotel/conference center would do a lot to support the economy. SURVEY QUESTION: What will be the impact of a new hotel in DT Clarksburg POSITIVE COMMENTS A huge impact! Meeting space needs. On a week to week basis, for example, our club meets weekly for lunch and struggles to find a venue that can meet our needs. Bring in more people to spend money. 46 | Page City of Clarksburg, WV Educators hold numerous meetings throughout the school year and the summer. We are always looking for meeting rooms. Rooms in Clarksburg are hard to come by... or they have no parking. Also, part of the culture of the meeting is that most of the time when the meeting is over, everyone likes to go to the same place to eat. We don't get much time together otherwise. There are also times when we would like to take a working lunch. Having something like this in Clarksburg would solve a lot of problems. In addition to all of these meetings, there are many groups of teachers who hold meeting for related organizations... maybe an academic banquet, club meeting, book club, etc. The meetings are numerous and having a place to host them in Clarksburg is always a problem. Wifi is important. From Memorial Day to Labor Day there are no hotel rooms from the West Virginia border to Ohio....need more hotel rooms Having a facility with sufficient space and parking would be beneficial for meetings; however cost is always a concern for non-profits. Hope it will revitalize the area Huge lack of adequate conference space in this state. Clarksburg is a great central location for them. I don't believe people will like the hassle of getting around Clarksburg or the lack of parking unless they plan to put a parking garage close to the center. I think it could provide a very positive influence to downtown Clarksburg. I think it is a GREAT idea. We something in the downtown area to attract people to the downtown area. I think it would be a great asset for the city if enough business can be generated to sustain it. The site discussed close to Rt. 50 and parking would seem most suitable for generating meetings and guests from outside of the city. I think it would be a great benefit for the growth of downtown Clarksburg. It's just what the city needs to help with this. I think it would help to revitalize our town and bring new business I think that having any place in Clarksburg would help the city. We need a large conference center for event. I don't see the need for a hotel If it is successful, it could bring in more foot traffic that could spur more retail. It could be a positive impact if the hotel is large enough to accommodate weddings, conferences, etc. in a upscale environment. It would be a tremendous positive impact not only for Downtown Clarksburg but for the region. These are the types of activities needed. It would be absolutely magnificent. It would give other people a reason and opportunity to come to uptown Clarksburg besides those who work here. This would support local businesses in the downtown area and help property values. I think it's very important. IT WOULD MAKE A BIG IMPACT BECAUSE THE CLARKSBURG BUSINESS COMMUNITY NEEDS A BOOST FROM ANY SOURCE TO ENHANCE SALES, ETC. Location is good would be good for the city and convenient location for events Much needed since there isn't anything in downtown Clarksburg, now. NEEDED -47 | Page City of Clarksburg, WV Proactive move to gain valuable downtown commerce. Several times each of the past 4 years, I've had to secure housing for visiting artists. Every time, except once using Main St. Manor Bed & Breakfast, I have used Bridgeport hotels. We need something within walking distance of Waldomore. Currently I'm arranging a statewide meeting of Humanities Council here. Again appropriate meeting space & motels are not in Clarksburg. The impact of a hotel/conference center to Downtown Clarksburg has the potential to be very great and it should have been done 15 years ago when it was first studied. The impact of having a hotel and/or conference center in Downtown Clarksburg will be great for North-Central West Virginia. There's a great economic benefit to potential employers and businesses along with job opportunities. There are lodging issues in the area. Some of our clients have to stay in Weston to come to Bridgeport. There are never enough hotel rooms for weekly meetings and even more so when the WVU football team has a home game. We need more rooms! There is a lack of hotel space in the fall for WVU football games We plan and design weddings in West Virginia, not meetings, but hopefully my input will help. Many local brides are going to Morgantown & Stonewall due to the lack of quality venues in Harrison County With all the work force leaving downtown for new developments in out lining areas anything to draw people in to town would help !!!!! Look it worked in Huntington and other small cities RAISE the old install new. Would be nice to have for all events would be nice to have......city needs to be rejuvenated would fill a need for a large facility to host dinners, holiday events, and corporate gatherings Would like to see a venue that can accommodate larger expos for up to 500 Would welcome a more central location for my meetings. Would welcome new property as long as it has bandwidth to support training sessions SURVEY QUESTION: What will be the impact of a new hotel in DT Clarksburg NEGATIVE COMMENTS OR CONCERNS Charles Pointe just announced another hotel and major expansion that includes new conference center space for up to 1,200 people. How could a conference center in Clarksburg be successful with another one that close? Why doesn't the city try to do something with the owners of Village Square to develop that facility? I think it's important to have the right size hotel and conference center, with the right scope of services, in downtown Clarksburg. Bridgeport already has a 300person conference center in place, with adequate hotel rooms and services attached, or nearby. Bridgeport is now considering a larger conference center. Shinnston is also researching a larger conference center. I think Clarksburg needs to identify a niche size conference center that can be marketed appropriately... be that 50-200people, but very upscale, or 50-100people, but very modest. Not needed Not needed 48 | Page City of Clarksburg, WV Parking tends to be a major issue in the downtown Clarksburg location. They are a day late and a dollar short. We have enough meeting space. Spend our tax dollars on economic and community development. We seem to keep conducting studies on this issue - I know of at least three done in my lifetime - but nothing gets built. The Bridgeport Conference Center is the only place in our area booking these events and Clarksburg is once again left behind. 5.3. Customer interviews In order to achieve a better understanding of the client base and PHG conducted a detailed customer analysis. The purpose of this study was to gain the clients’ professional insights regarding the existing hotel choices, determine their needs for meeting space and sleeping accommodations, and to hear their valuable suggestions regarding the proposed hotel and conference center in Clarksburg. This was a twofold effort, which entailed a survey as well as personal interviews. The customer survey was sent out to the Clarksburg Chamber of Commerce members and local businesses within a 40 mile radius of Clarksburg. A total of 66 surveys were completed. (See full survey results in Appendix IV). In addition, research was done on companies and organizations in the local/regional market, all within a 125 mile radius of Clarksburg. The cities included Bridgeport, Charleston, Elkins, Fairmont, Huntington, Morgantown, Nutter Fort, Parkersburg, Salem, and Wheeling. By researching major employers in the area as well as state wide associations and various civil and fraternal groups, we qualified contacts to interview. A total of 220 organizations in West Virginia were researched and/or solicited. Of these, extensive interviews were conducted with approximately 160 contacts. These contacts included meeting planners, directors, travel managers and other employees who play an active part in selecting hotel accommodations. We sought to gain the client’s perception of the properties in the local and regional area, their preferences for meeting venues (conference centers vs. hotels) and the actual number of meetings their department or overall organization plans on a yearly basis as well as per person expenditures (lodging, food and beverage, meeting costs, and audiovisual costs). Results from this study concluded that approximately 117 corporations or associations have qualified meetings or events that take place throughout the state. In addition, another 25 organizations with annual or regional meetings were identified through websites. A total of approximately 770 meetings, trade shows and social events were identified through these interviews. The average size of these groups was 120 persons. Of these meetings 8% have over 200 attendees, and 4% have over 300 attendees. Through our interviews, the following common assessments were made: 49 | Page City of Clarksburg, WV There is a lack of sufficient meeting space in Harrison County. Meeting planners have stressed that there are only a few choices in the area for larger scale meetings, and these locations are usually booked. Any meetings that are for 200 persons or larger and require a classroom set as well as a separate luncheon room are very limited on venue choices. (Bridgeport Conference Center can only accommodate up to 300 classroom style in their main meeting room, and there isn’t a separate room to feed a group that large.) Other choices like Village Square Conference Center aren’t conducive to business meetings due to the atmosphere. Groups are forced to go to outside of Harrison County (Waterfront Place or Stonewall Resort) and utilize these larger venues. There is a lack of sleeping room inventory in Harrison County As mentioned, due to the recent oil and gas boom, sleeping accommodations are taken by the employees in that industry, making it difficult for local companies to find transient rooms, let alone a block of rooms for any meetings. The shortage of rooms has driven up the occupancies and rates locally, and has forced companies to search for available accommodations as far as 40 miles away. Local hospitals require accommodations for families of patients, and several contacts mentioned the lack of accommodations in central West Virginia in the fall during West Virginia University football games and during large festivals held in Clarksburg. (The West Virginia Italian Festival alone attracts 85,000 visitors over four days to the city of Clarksburg and there are no accommodations locally for these visitors, let alone the large fundraising events leading up to the festival). There is a lack of quality space and accommodations available in Harrison County. Most of the venue choices located in Harrison County are limited service hotels. They do not offer dining choices and other amenities on property such as a coffee shop or room service. Several of the banquet spaces that are available are not updated, and the food quality is not good, or is inconsistent. Furthermore, they are not appropriate venues for weddings or formal events. A hotel/conference center in the city of Clarksburg is needed. There is an overall desire by the residents and business people in this area to revive the city of Clarksburg and by adding a nice meeting facility, this would kick start the process. It would be viewed as an asset to this area and support the local economy, generating much needed revenue for the city. A new hotel would draw people to the area and serve as a location for meetings and events that are now forced to move outside Harrison County. Following are the result of interviews with a sampling of companies and organization contacts during our research. ASSOCIATIONS American Lung Association American Lung Association does three large training programs each year in various areas of the state. They would like to hold one in the Harrison County area, but the contact said there is nothing 50 | Page City of Clarksburg, WV large enough for this size group. They require a classroom set for 300 as well as six breakouts for 75 each. They are currently forced to use the Charleston Civic Center or Morgantown for these events and would welcome another option. Important to them are low rates and food that is not overly fancy as this program targets a younger audience. Builders Supply Association of West Virginia The Builders Supply Association holds several meetings a year including an annual event for 80 attendees plus spouses. Their requirements would include a classroom set for the main session for 80 with additional space for exhibits in the same room, and a banquet set for up to 160 for dinners. The program is for three days and three nights. In addition, the association holds Department of Highway programs four times a year. These programs attract 300 attendees who all require sleeping accommodations for two nights. Conference space requirements include a classroom set for 300 as well as up to 5,000 square feet of exhibit space for vendors. In the past, they have used Greenbrier, Waterfront Hotel Morgantown and the Resort at Glade Springs in the past. Clarksburg would also be a consideration for them due to the central location. Contractors Association of West Virginia This group books 15 statewide meetings each year, and two to three of them are held in the Bridgeport and Morgantown areas. They typically require 55 sleeping rooms for three nights and meeting space for 55. They do incorporate golf into their programs and have used both Bridgeport and Pete Dye courses in the past. Independent Oil & Gas Association of West Virginia The meeting planner for this group expressed her desire for a larger facility that could accommodate large groups. Her winter and summer meetings both have 500 to 600 attendees for two nights. Their sports weekend is for 250 people and smaller environmental and safety training meetings which are held regularly are for 30-200 people. The meeting planner’s biggest challenge is their equipment show, which includes the display of large trucks and machinery (which can be held outdoors under tents). She is forced to use Charleston properties because of the size of the event, but she said it doesn’t make much sense since drilling is done in the northern part of the state. She has used Greenbrier, Homestead and Nemacolin resorts, as well as Waterfront Hotel and Lakeview Resort in Morgantown. Tech Connect Many of their members are in the northern part of the state so Oglebay works well for them as well as Waterfront Place in Morgantown. A 100 person summit is also held in Charleston each year. Since Clarksburg is in the middle of the state it would be considered as a future location as their organization continues to grow. West Virginia Activity Professional Association This association holds an annual program for up to 150 people from Wednesday through Saturday. All attendees require sleeping rooms for three nights, and meeting space for 150/classroom is 51 | Page City of Clarksburg, WV required. In addition, they hold several one to two day educational events for up to 60 attendees and also require sleeping accommodations for most of the group. They are currently using Grand Pointe Conference Center, Wingate by Wyndham Vienna, and Comfort Suites Conference Center in Mineral Wells. Important to this group is being close to the airport, good audio visual equipment and support and having local restaurants and activities nearby. West Virginia Association of Community Bankers This group holds six meetings each year ranging in size from a 30 person director’s college to the annual conference for 200. The two day annual conference requires a meeting room for 200 with classroom style seating, space for lunch for the group, and another 4,000 square feet of exhibit space. Additional breakouts are also needed for this meeting. Adequate space, as well as good audio visual equipment/staging are important to them. The planner expressed her desire to have a more central location to hold these meetings and a place that has more activities available for her groups. They are currently using Stonewall and the Charleston Marriott and are considering Morgantown for future events. West Virginia Association of Rehabilitation Facilities There are 16 training meetings that are held throughout the state for 24 area directors and their staff. These programs average 50 attendees for one night and one day. There are also a couple of larger training programs that take place for 150 people, classroom style, and these also require sleeping accommodations for most of the group. In addition, a yearly awards banquet is held for 200 people for two nights and two days. The group finds it challenging at times to find a property that can accommodate their larger groups for the meeting as well as dining. They have used Bridgeport Conference Center, Stonewall, and Oglebay in the past. West Virginia Auxiliary to Hospital Association This group plans two meetings a year, both for two nights and two days. The smaller of the two is for 200 attendees and usually takes place at Stonewall. The larger program is for 400 people and is held at the Greenbrier. Important to both programs is sufficient space to hold a meeting and serve meals, as well as nice amenities on site for a captive audience. West Virginia Banker’s Association The association holds a large annual conference each year in July at the Greenbrier. In addition, there are 25 yearly one to two day training programs which are held in the city of Charleston or in Harrison County. These programs are for 25-30 people and may require a handful of guest rooms for the two day events. The organization is currently using Stonewall Resort, Bridgeport Conference Center (only when they offer a special $49 Day Meeting Pacakges), Best Western (great hospitality, nice space and good food), and Charleston properties (Marriott, Holiday Inn Express and Embassy Suites). Important to them is the rate, parking, quality food and beverage, and comfortable chairs. They would welcome another property in Clarksburg and definitely consider using it for their programs. 52 | Page City of Clarksburg, WV West Virginia Bar Association This organization holds two annual conferences; one for a group of 100 for one night and another for a group of 175 for two nights. Venue choices for the larger conference are more limited as she requires two different meeting rooms (one for 150 classroom and one for 30 classroom) as well as an exhibit room and break area. The larger program is usually held at Greenbrier or Homestead because of the space needs. The smaller program is held at Oglebay Resort or Glade Springs. The contact likes to use conference packages because of the ease in planning. She also mentioned that shopping, historic tours and other available activities are important to them when determining a site for their meetings. West Virginia Behavioral Healthcare Providers Association This group holds one annual conference each year for 75 people for three days. The attendees are higher level executives who appreciate a more upscale property with nice amenities. The conference generally takes place in May or June and is rotated each year to different areas of the state. They have used Stonewall Resort as well as Glade Springs in the past. Important to this group are fitness and leisure amenities (pool, fitness center and golf nearby) and things to do outside of the venue. Despite the fact that this property would not be a resort destination, the contact would consider Clarksburg because of the proximity of the airport (good for his speakers) and central location of the city itself. He likes the fact that the guests would not be “trapped” on property, but stressed that some rejuvenation of the city would be necessary before he would bring his group there. He would welcome a conference center concept and prefers package pricing over a la carte. West Virginia Broadcasters Association The executive director of this group books one yearly meeting and expressed her frustration with the venue choices in the region. Her winter meeting is for 150 people, classroom style. They like to have lunch in a separate room and then dinner for 250 in the evening. Space is always limited. She also said that ceilings are usually low; she needs 30’ ceilings for her presentations. They have used Stonewall Resort and Waterfront Morgantown for meetings in the past. She would welcome another venue that has ample space and good tech support. West Virginia Center for Professional Development This organization books close to 75 meetings a year which are continuing education and professional development classes for teachers and principals. These include technology training events for one to two days for 100 persons, advanced placement programs which are four day programs for 70 people, and principals leadership academies which happen three times a year with 80-150 attendees. Day programs such as iPad basic trainings and beginner teacher academies take place 50 days out of the year. These programs are for 30-35 people. The group currently uses Lakeview, Stonewall Resort, Days Hotel Flatwoods and various other properties around the state. Extremely important to this group is bandwidth to support groups of 30 at a time, as well as low room rates and reasonable food and beverage pricing. 53 | Page City of Clarksburg, WV West Virginia Chief of Police Association The association does two large training programs for their northern and southern regions; one in spring (April) and one in fall (September). These are one day meetings for 200 people in a classroom style set with approximately 50 overnights. The northern group is usually held at Lakeview and the southern takes place at Woodrow Wilson Auditorium in Beckley. They also do a large annual event for 150 people in the fall each year which is an entire weekend event. This program includes spouses and requires 50-75 sleeping rooms for two nights. This has been held at Bridgeport Conference Center and Ramada Inn South Charleston in the past. Important to this group is the rate (typically pays around $85.00/night) and quality food and beverage. They are very receptive to having a new conference center in the mix and said they would definitely consider using it. A comment was made that there are “no hotel rooms available from the West Virginia to Ohio border from Memorial Day to Labor Day.” West Virginia Economic Development Council The council books several meetings throughout the state each year. The annual meeting is generally held in February in Charleston at the Embassy Suites and another program with state economic developers is held in the fall at Lakeview Resort. Both are for 150 attendees for two nights. In addition, several other regional events and training programs are held in Morgantown and Fairmont for the same size groups. This group likes to have good amenities on site including a full service restaurant and health facilities since they really don’t leave the venue. West Virginia Education Association This organization plans a large professional conference for 200 attendees in October of each year. It is always held at the Marriott Charleston and they would not move it out of the area. In addition, they plan a small, 20-person, executive committee meeting that is a day and a half long. They currently hold these smaller programs at the Charleston Sleep Inn or Embassy Suites but would consider Clarksburg for these. Important to them is the quality of the meals and space. West Virginia Geriatrics Society The Geriatrics Society holds an annual fall program and four training sessions per year. The annual session is for 100 attendees and half require sleeping accommodations for one night. The skills training sessions are for two nights and are usually for a group of 50. They have used Bridgeport Conference Center, Stonewall and Grand Pointe in the past, as well as various Charleston properties. Important to the group is state of the art audio visual equipment and a strong technology staff. West Virginia Healthcare Association The contact shared that they hold several educational programs each year including two leadership conferences for up to 150 attendees for one and a half to two days and two nights. They typically move this program around the state and have used Oglebay and Stonewall Resorts as well as Flatwoods Days Inn. They also do a 250-300 person annual program in May for three days. They are forced to use Charleston Marriott and Embassy Suites as well as the Charleston Civic Center for the larger programs because of the trade show space they require for this event (up to 10,000 square 54 | Page City of Clarksburg, WV feet) . The contact believes Clarksburg is a good location and there are plenty of things to do in the area, so she would definitely consider using a new property. Important to this group is the food, package pricing (Modified Meeting Packages gives them the opportunity to go offsite to restaurants for dinner), ample meeting space, parking (availability at a discounted rate), and internet included in room rate. Her final comment was "There is a HUGE lack of adequate conference space in this state." West Virginia Hospital Association The association holds one large annual program at the Greenbrier every year, as well as a couple of regional events at resort locations such as Stonewall or Glade Springs. On occasion, they hold oneday educational events for 50-100 people and require approximately 20 rooms/night. They currently use Morgantown for those because the location is good for them. The contact also believes Clarksburg would be a good location as well, and would definitely be a consideration for these types of events. She also mentioned the great need for sleeping rooms during WVU football weekends as everything is always sold out around Morgantown. West Virginia Manufacturing Association This group plans two large conferences each year and would consider Clarksburg for one of them. This program is their Leadership Summit which is for 150 people, but will be up to 250 next year. They require a classroom set for 250 plus exhibit space. They currently use Glade Springs Resort, but they are quickly outgrowing it and she feels that Waterfront is too expensive and Stonewall is too far out. The contact explained that most of their attendees are from the Charleston area, but they tend to lose them because they are close to their offices. This makes Clarksburg an ideal location. Important to the group is reasonable pricing, good location, parking and recreational amenities (pool, golf nearby, theater, etc.) West Virginia Oil and Natural Gas Association The event planner for this group was very receptive to having a new conference center in the mix. She said they would consider Clarksburg for the large EXPO which they hold each year. This event is for 500 people in a classroom style set, plus exhibit space for heavy equipment and large vehicles. In addition to this large program they also do some smaller groups of 25 to 200 attendees for one day. The Charleston Civic Center is used for the large event and Stonewall and Oglebay Resort for the smaller groups. Important to this group is parking, enough quality space and reasonable pricing. They avoid the Waterfront Morgantown because it is overpriced and they do not consider them to be easy to work with. The contact also commented on the natural gas boom in West Virginia. She said she does not see an end in sight as there are several shale formations below Marcellus shale. West Virginia Orthopedic Society The Orthopedic Society plans a large annual event for 100 in the spring. This is a two night program which has been held for the past several years at Stonewall. The director of conferences for this group also oversees several other orthopedic societies and associations in the state, so she plans a 55 | Page City of Clarksburg, WV great variety of programs ranging from one day training events to luncheons to executive retreats and summits. Her higher level groups stay at Greenbrier or Stonewall, and other conferences are held at Oglebay, Waterfront Morgantown, Snowshoe, or Charleston Marriott. She has a large training program that she does yearly for 250 people that she holds in Charleston. She does not get participation from her northern members because of the location, so Clarksburg would be an ideal location for that if space could accommodate the group for a classroom set and separate room for lunch. Important to this group are, 1. Audio/visual – don’t nickel and dime. They don’t mind paying if the equipment and technology is top notch. (The contact likes SWANK Productions), 2. Free wireless, 3. Complimentary (or reasonable) parking and 4. Conference package pricing. West Virginia Primary Care Association The association plans some legislative events and training programs which are always held in Charleston. They also do smaller, 30 person training programs regionally once or twice a year. Clarksburg would be a central location for these events, which are currently held in Bridgeport, Flatwoods or Morgantown. They prefer to use package pricing for their groups. West Virginia Prosecuting Attorneys Association This group does several different types of training programs around the state each year. They have a large winter and summer training program for 100-200 attendees that are each two days long. The winter meeting is generally held in Charleston and the summer program at a resort property. In addition to these programs, they hold a six to eight week Law Enforcement Training/Roadshow around the state reaching up to eight cities. On average they host 100-200 attendees at these events for one or two day meetings. Another smaller, week-long training program is held twice a year for 40 people. Clarksburg would be a consideration for both of these events. They are currently using Stonewall, Embassy Suites Charleston and Oglebay Resort as well as the Greenbrier for their events. Important to this group is complimentary WiFi and good fitness facilities. West Virginia School Board Association The School Board Association does a half a dozen meetings a year ranging in size from 60 to 250. The smaller president’s retreats are one day, one night programs for 60-150 attendees. The orientations which take place in June are three day events for up to 150 attendees. The largest winter conference usually takes place in Charleston and requires space for 250 people for a meeting, meals, breakouts and exhibits. Properties they are currently using include Oglebay, Snowshoe, Stonewall, and Glade Springs resorts, as well as the Marriott Charleston and Waterfront Place Hotel in Morgantown. West Virginia Society of Association Executives There is one annual meeting that is held in the state which is typically for two nights and two full days. They generally have 100 attendees and use a classroom setting, but need some additional space for a small expo within the room. They also require several breakouts. This year they are going to Glade Springs in September. 56 | Page City of Clarksburg, WV West Virginia Society of Certified Public Accountants This group does not do much in the Clarksburg area right now. Their annual meeting is always held at the Greenbrier, and Morgantown is a much more convenient location for their other programs. They usually hold an annual 60-70 person continuing education meeting in Morgantown in December for two days. They also do the same meeting in Charleston, with a larger audience of 175-200. Wheeling is another destination for them and they place a couple of programs a year in that location. The contact mentioned the lack of hotel rooms in the fall during WVU football games. This would be a time when individual travelers would welcome a hotel in Clarksburg and stay overnight before or after games. West Virginia State Bar Association The Bar Association does a two-day annual meeting with 150 people each May and nine smaller regional meetings in the fall. The annual meeting requires 100 sleeping rooms for two nights, a classroom style set for 150 for the conference and space for up to 250 in rounds for the receptions and dinners. The regional programs can be anywhere from 25-100 people, but generally they average 50. These are day programs with very minimal needs as far as sleeping rooms. Properties used in the past included Four Points by Sheraton and Marriott Charleston, Greenbrier, Bridgeport Conference Center, and Days Hotel Sutton Flatwoods Important to this group is budget and terms of contracts. They look to keep costs down and require flexibility with cancellation clauses due to the demands of the court system. GOVERNMENT FBI – Criminal Justice Information Services Division The contact books six definite meetings per year and possibly another two to three that are unscheduled. Her programs range from 50-250 persons and are usually two to three days long. They can accommodate some of the smaller meetings on site, but some must have public access. Even though Bridgeport Conference Center is close, they don’t use it often because they can’t accommodate a large block of sleeping rooms at a per diem rate. The oil and gas boom has affected the number of sleeping rooms they can get and she stressed that it is a big problem. For social events she would use Stonewall as there are “not many choices in the Clarksburg area”. Her suggestion for a new property: It must have enough space for 250 people and offer sleeping rooms at per diem rate, good quality audio visual equipment, and restaurants within walking distance since most of their attendees do not have cars. This group books approximately 300 transient room nights/year and 400 group rooms. MITRE Corporation This is a federally funded research and development center that seldom has a need for meeting space, but they do utilize approximately 75 transient room nights per year. They currently use Hilton Garden Inn and Microtel. The contact said they have a good relationship with Hilton and like the brand. 57 | Page City of Clarksburg, WV US Federal Courthouse, Clarksburg Because of the civil hearings and criminal trials that take place in Clarksburg, there is a need for sleeping accommodations for attorneys, jurors and family members. Every other month a grand jury meets and jurors come from as far as Calhoun, Preston, Braxton and Monongalia counties. (Per diems are offered for sleeping arrangements if traveling over 50 miles.) A recent trial which included a pharmaceutical company lasted the entire month and 25-30 attorneys stayed in Bridgeport for extended periods of time. The contact who was interviewed estimated that 350-400 individual room nights are booked each year by those visiting the courthouse. CORPORATE Aurora Flight Sciences This company’s need for offsite meeting venues is minimal, as they have ample space onsite to handle the customer events they hold. They do book one or two management off-sites each year for ten people and usually use the Bridgeport Conference Center or other Bridgeport hotels. However, they do have a large need for transient rooms; however, as they have three to four employees and/or customers visit for weeks at a time, (700 total room nights/year). The shortage of sleeping rooms in the area has made it challenging, so the contact at Aurora would be glad to have another choice of properties. When booking a hotel, they look for government per diem rates for their customers and direct billing. For social events, the contact would first think of Stonewall Resort. Baker Hughes This group holds four local day meetings a year and the contact expressed how difficult it is to secure both meeting space and sleeping rooms at local hotel properties. They book two training programs, a town hall meeting and a human resources benefits meeting with an average size of 150. They currently use Bridgeport Conference Center for their meetings. Bear Contracting LLC This company books small training meetings for 40-45 people several times a year. They also hold a holiday party for 70. They are currently using the Bridgeport Conference Center and the Bridgeport Country Club, and would consider using a new property in Clarksburg if available. Bombardier Bombardier also has space in their own facilities, but they hold occasional two to three day offsite management meetings for 20 people. These are always held within one hour of their facilities, and they have used Stonewall in the past. They also book up to 100 transient sleeping rooms per year with rates from $45-$130. For transient rooms, they prefer to be close to their offices so they use Wingate, Holiday Inn Express and Hilton Garden Inn. Champion Industries Champion has divisions all over the state and they hold up to 10 meetings per year. These are regional and sales programs for up to 75 people for one day. They only require a handful of 58 | Page City of Clarksburg, WV overnight rooms since most are local to the area. Most recently they have used the Morgantown properties as well as Pullman Plaza in Huntington and Marriott in Charleston. Since Champion has business suppliers in Clarksburg, they would definitely consider using the area for one meeting a year. Most important to their programs is good food, comfortable meeting space and plenty of convenient and complimentary parking. EQT Corporation EQT has three local offices, and Cheri books five or six day meetings a year for her office alone. These are generally departmental or training programs with 50 people in a classroom set. Many times meetings are only a half day and they pay less than $30 per person total. No overnights are needed as most of their attendees have relocated to the area. When they do require sleeping rooms for their corporate managers, they pay $98 to $120. They are currently using the Bridgeport Conference Center because of the convenience and because according to the contact the Hilton Garden Inn is always booked. Good conference space and low rates are important to this group. HQ Aero Management This is a small staffing agency and they would not have a need for any off site meeting space, but they do require up to 20 transient rooms a year. They pay government per diem and use Spring Hill Suites. For her own personal use when booking social events, the contact utilizes Bridgeport Conference Center. HSH Insurance & Safety Company This group does the safety training for the oil and gas employees through Antero. They do two to three classes per month and typically have 15-25 attendees per class. All of their programs are at the Hilton Garden Inn because of the great rates they offer them for their meeting space ($180 rental, inclusive of service charge) The hotel also allows them to bring in their own food and audio visual equipment. Sleeping room needs are minimal, if any. MVB Bank MVB books annual, quarterly and commercial banking meetings for 25 to 50 people. Meetings for their branch managers are held on a monthly basis and half of the group requires sleeping accommodations. They also hold an annual holiday event for 200. They have used Morgantown properties as well as Bridgeport Country Club for their events. Petroleum Development Corporation Petroleum Development Corporation does five to six employee offsite meetings per year for 50-100 people. These are one day events without the need for sleeping rooms. They also book an annual holiday party for up to 250 people with 100 sleeping rooms. Since their corporate headquarters are in Denver, they have many of their consultants and auditors visit regularly so they require up to 200 transient room nights each year. They are currently using Bridgeport Conference Center for meetings and Wingate for sleeping rooms. 59 | Page City of Clarksburg, WV Pratt & Whitney Pratt & Whitney does three or four management team meetings per year for 15 people each. These are held in January/February and September only. They may need sleeping rooms for one of the meetings on occasion, but for the most part these are one and two day programs. For these meetings they use Hilton Garden Inn, Pete Dye Golf Resort and Bridgeport Conference Center. Pratt & Whitney uses 200 transient rooms a year and typically uses the Hilton Garden Inn, Town Place Suites Marriott and Holiday Inn Express. Rates range from $110 to $150 for sleeping rooms and they don’t pay more than $40 per person for food and beverage and meeting space. In addition to meetings, they book one holiday event per year for 160-200 people and have a $10,000 budget. In 2013 they used Provence Market event space in Bridgeport and 2012 Bridgeport Conference Center. Important to them for meetings is proximity to office and quality of meeting space. A suggested brand for a new Clarksburg property would be Embassy Suites. Steptoe & Johnson Steptoe & Johnson has conference facilities which will accommodate up to 80 people in their new offices. They hold larger day meetings twice a month for groups of 100 or more at Bridgeport Conference Center. Once a year they also hold an abstractors meeting for various government agencies either at Bridgeport Conference Center or in Fairmont. These programs are for 250 attendees with limited sleeping rooms. In addition to these programs, they hold one 300 person firm event at the Waterfront Morgantown once a year. This program is for two days and does require sleeping accommodations for up to half of the group. United Hospital United Hospital has 310 beds and draws people from 14 counties. There is a need for individual sleeping rooms on an ongoing basis both for patient families and ongoing employment interviews and businesses visitors. The hospital holds several social events each year including their Holly Ball which is generally for 200-230 attendees (and requires up to 100 sleeping rooms), two volunteer awards luncheons for 100 people, an annual Celebration of Life brunch for up to 200 people, membership brunch for 80 and Auxiliary Board retreat for 22 people. V1 Aviation V1 Aviation books all of the transient rooms for the pilots who fly into North Central West Virginia Airport. The planner estimates that 1,000 individual room nights are booked each year. The preference is to have a hotel property that is close to the airport, has a full service restaurant on site or nearby, and provides a reasonable rate. The two properties that are called first are the two that offer a courtesy shuttle; the Hilton Garden Inn and the Best Western. The contact was delighted to hear that a new hotel could be going up in Clarksburg since she has such a difficult time finding availability. 5.4. Demand Generators by Segment Potential business for the proposed Clarksburg property will fall into three main areas; group, transient and social. Through our research we have identified potential generators in each area. 60 | Page City of Clarksburg, WV Group Corporations and state associations currently book the most group business in the area; a majority of which are for training, board meetings, and management meetings. These meetings average one to two days in length and may or may not require sleeping accommodations. Pratt & Whitney, Baker & Hughes, and Petroleum Development Corporation (for example) hold day only programs which range from 15-150 persons. Larger organizations hold regional, departmental, and branch managers’ meetings ranging from 40 to 400 employees and do require a block of sleeping rooms. (Huntington Bank and MVB Bank are two good examples.) The majority of these companies use or have used Bridgeport Conference Center, especially for their larger meeting, but they have expressed the need for more choices in the area. Important to these users is ample free parking, convenience to their offices and enough space to meet as well as feed the group. The average spend for daily food and beverage is $40-60 per person and group sleeping room rates average $100-$115. Association groups will account for the largest volume of group business. Most of the statewide associations book yearly legislative programs in Charleston, but travel around the state for their other events. These include annual, regional, and educational classes. Sizes of association groups vary from 75 to 700 or more, but most average approximately 150 attendees. The length of these programs is one to three days. Associations tend to need space for their exhibits (on average up to 10,000 square feet of additional space) and for some groups finding a venue this large can be a real challenge. The hotel options with the most space for these larger events are the Morgantown Event Center/Waterfront Place, Greenbrier Resort and Snowshoe Resort (a combination of three properties with a total of 10,000 guestrooms and 15,000 square feet of expo space). Price conscious groups avoid the first two options, leaving them with even fewer choices for their meetings. For annual events, associations like to use resort type venues such as Greenbrier, Stonewall Resort and Glade Springs Resort. Important to these groups are activities (many times families join the members) and once again, ample meeting space. Smaller regional programs are held at Days Hotel Flatwoods, Lakeview Resort, Waterfront Place Hotel and Bridgeport Conference Center. Most planners expressed that Clarksburg would be a good central location for their members and convenient due to the easy highway access. Transient Transient business will be generated from local companies who tend to use properties for their visiting clientele or employees from other locations, as well as other individual travelers in the area. Groups such as Aurora Flight Services, Steptoe & Johnson and V1 Aviation each use over 700 room nights per year. Each of these companies has expressed the frustration of trying to find adequate accommodations in the Clarksburg/Bridgeport area. The recent growth in the area of oil and gas has caused a surge in hotel occupancies and depleted the inventory for local companies. One contact explained that she could not get a single room for one of their executives and had to put him up at a property in Weston, 20 miles away. Others have had to stay 40 miles north in Morgantown. Finding a hotel room has become a frustrating and time consuming process, even 61 | Page City of Clarksburg, WV before the rate is quoted. There is more frustration when average rates of $76-100 are going up as high as $149 per night. Other sources of transient guests stem from the local hospitals in the area who require accommodations for families of their patients and guests attending events held locally in Harrison County and as far north as Morgantown. Social Through our survey and interviews, we have learned that the social market in Clarksburg would be made up of events such as weddings, family reunions, galas, balls, hospital and festival fundraisers, and Christmas parties. These events range in size from 100-400+ persons and once again, the need for space large enough to hold these groups has been clearly identified. Groups in the range of 250-300 prefer to use Bridgeport Conference Center when available. Anything much larger than that (especially if a dance floor is needed) is forced to use Village Square Conference Center if staying in Harrison County. The closest choices outside of Harrison County include Stonewall Resort, Lakeview Resort and Waterfront Hotel. Although these are viable choices for weddings since they are willing to travel a bit farther, they do not lend themselves well to corporate functions that need to stay closer to home. Corporate groups most often hold Christmas parties with an average size of 150-200. Smaller groups have the option of using the Best Western, Days Inn or Hilton Garden Inn, but these event spaces max out at 150 people. The following table provides a summary view of Group and Social demand in each primary market segment the subject hotel can expect to do business with. Please note that the Social numbers in this chart are extraordinarily low because they relate only to ancillary social business generated by companies and organization. MARKET SEGMENT Association AVG # MEETINGS AVERAGE ATTENDEN PER YEAR LENGTH DAYS CE LARGEST MEETING (ppl) EXHIBIT HALL SIZE (SF) TOTAL GROUP ROOMS TOTAL TRANS ROOMS TOTAL SOCIAL ROOMS DMPs 34465 40 100 31450 405 1.8 138 1300 10000 Energy 38 1.0 89 250 0 275 415 0 4870 Corporate 151 1.3 59 400 0 1810 3920 320 9070 Government 16 1.2 80 400 0 1440 680 20 2090 SMERF 77 1.3 161 600 0 5070 140 70 2475 Social 83 1.0 179 500 0 190 0 310 0 TOTAL 770 1.5 122 43250 5195 820 49955 15% Capture 116 6488 779 123 7493 20% Capture 154 8650 1039 164 9991 DMP = Day Meeting Package APPENDIX III provides a full listing of all the organizations that were interviewed along with identified demand in each market segment. 62 | Page City of Clarksburg, WV 6. SUBJECT HOTEL DESIGN RECOMMENDATIONS 6.1. Overview In order to make a recommendation for the design of the Subject property, we carefully analyzed the information we received from the meeting planners and potential customers of the property and compared those needs with the current supply within the market. We found that there is a need for quality hotel rooms that are combined with conference space that can accommodate the needs of larger meetings, social events and trade shows. We also evaluated the effect of market inventory on penetration with the goal of designing the subject property to achieve full market share once stabilize. Given these parameters we believe the market can support a full service, branded hotel with 160 guestrooms, 12,000-15,000 square feet of meeting and banquet space, including an 8,000 square feet ballroom and a full service restaurant. This sized facility would support the needs of the market and can be part of the community’s efforts to revitalize Downtown Clarksburg. We evaluated the benefits of a traditional hotel compared to a dedicated meetings focused conference center hotel product. The fundamental difference between a traditional hotel and a conference center is the amount of focus the facility places on the meeting market. A traditional hotel has multi-purpose meeting space, designed with maximum flexibility to accommodate any and all types of events. A dedicated conference center environment is designed for the sole purpose of providing a successful meeting experience, with minimal focus on social and nonmeeting events. We are recommending a traditional hotel due to the need in Clarksburg and Harrison County for a quality, large ballroom that can support a variety of meeting and social events. Although we are recommending a traditional hotel product, there are benefits in considering developing some of the elements of a conference center. Conference centers are designed specifically to provide an environment for efficient and effective business gatherings. They feature meeting space dedicated to meet the needs of small-to-medium size meetings, including state-ofthe-art lighting, acoustical treatments, ergonomic seating, meeting technology equipment and other customized features. These design elements can be incorporated into the non-ballroom space and provide an opportunity for the facility to distinctly separate and market itself against properties that are outside Harrison County. A product that is offered in a conference center environment that the Subject property should consider is a Day Meeting Package (DMP). The DMP is a package that includes the meeting room, standard audio visual equipment, continuous refreshment breaks and lunch for one price per person, per day. The refreshment breaks can be shared with other conference attendees (but not a requirement) and all meals are served in a common restaurant. The meeting planner enjoys the benefits of ease of planning and knowing, upfront, the cost of the meeting, without any hidden charges. The property experiences guaranteed revenues with higher profit margins due to efficiencies in the food and beverage production and servicing. 63 | Page City of Clarksburg, WV SURVEY QUESTION: What Features do you need in a meeting facility? Like conference package pricing. Need adequate space for meeting and dining for groups up to 200 Need ample space for meeting, vendors and meals. Need sufficient space for meetings, meals and exhibits. Need to have space to accommodate a group of 150+ for meals and meeting. We need 30' ceilings and good a/v and tech support. Not a lot of choices. Next year the Leadership Summit increases to 250 and will have expo as well. Need large enough property which is not too close to Charleston. Clarksburg is a great location. Our group likes to have nearby activities, especially for week long training sessions Prefer Conference Pricing We need adequate space to accommodate our groups of 300 with exhibits. Clarksburg is also a good location. Wheel - Chair handicap accessible facilities are critically important 6.2. Design Fundamentals The ideal design and layout of a full service hotel conference center finds the right balance between creating an infrastructure and layout that meets the needs of the market with the quality and amenities to match the culture of the community. The design will meet the ideal requirements of: An inviting front entrance that provides a warm and welcoming first impression on the quality of the facility and services offered; Comfortable accommodations that are designed for all types of guests from individual travelers to conference attendees to families; Amenities and services that complement the environment and support the guests throughout their stay, in addition to welcoming local guests to use the facility. An exceptional full service hotel and conference center considers the following features: 6.2.1. Lobby/Public Space The ability to present an environment that welcomes a guest, in addition to stating the quality and function of the environment, is created in the first moments a guest arrives at the property. From the cleanliness and efficiencies of the front drive, to the color schemes and furniture layout in the lobby is a critical design decision an owner and developer must make. The front entrance needs to be clear of obstacles and have the ability for a guest to pull up their vehicle under covering to protect them from the weather. It is important to have the ability to have two lanes so that multiple vehicles are able to drop off people and luggage simultaneously. The lobby of a full service hotel should create a “living room” type feel for the guests. Business travelers will meet potential clients in the lobby. Families will gather together prior to going into town. Conferences may set up a registration table as conference attendees are checking in. All of these activities and others will make a lobby full and lively and the environment should reflect these needs. Soft furniture should be properly spaced around the lobby. An area or two should be identified for potential registration or company information tables to support conferences. 64 | Page City of Clarksburg, WV Lighting should be ample enough to avoid dark spots or corners that could create uncomfortable interactions. The Front Desk of a hotel has evolved over the year to be less of a counter and more open to provide the front desk agents with opportunities to come from behind the desk and better serve guest needs. Front desks with an open space in the middle of kiosk-type individual desks are becoming popular designs to improve service and customer interaction. This also provides front desk agents the ability to monitor lobby and front entrance activities and support with maintaining a clean and orderly environment. 6.2.2. Guest Rooms The guest rooms, while still providing the typical furnishings one would see in most hotels, the design, quality and layout continues to change. The guest has higher expectations than in the past and looks for bedding and other furnishings of at least the same quality as they would have at their home. Most hotel companies have branded a signature bed and bedding product for each of their line of hotels. Flat panel televisions are now the norm and hung on the wall like the art work. Quality desk and bed-side lighting with additional outlets is important to support the business traveler catching up with work in the evening. After bed quality, the second highest feature travelers look for is the ability to have a hot shower with proper water pressure. Guest bathrooms now feature quality showerheads with multiple spray options and expanded curtain rods to provide extra elbow room in the shower. The counter is typically made of a solid material with darker colors to avoid showing stains. Laminated wood under-counters and shelving provide a quality look and feel. Other standard room features guests have come to expect include: Individual cup coffee makers Irons and ironing boards Internet access Expanded television listings, many times including a movie channel In-room refrigerator Ample sized desk 6.2.3. Meeting and Event Space In the ideal conference center design, all of a property’s conference and banquet rooms are grouped together in a single contiguous area that is designed around meetings. This layout will meet the ideal requirements of: Contiguous grouping of conference rooms which affords guests easy movement between conference rooms and allows staff and physical resources to be concentrated efficiently; 65 | Page City of Clarksburg, WV Physical separation from the hotel’s primary living and leisure areas, allowing the conference center to have its own sense of place; Shielded from high-traffic areas such as the front desk, restaurants and bars, and from outside distractions. This minimizes the blurring of work time and space with personal time and space, and supports focus and productivity. At the same time, the conference center should be readily accessible from the main entrance and main lobby, making it easy for guests to find and support social and other non-conference events that often draw large numbers of local participants. A secondary entrance that leads guests directly into the conference area is also favorable in the designing of the event space. To allow for the best possible service and support for meetings and other events, the conference center should be adjacent to the back-of-house service corridor, storage areas, and catering facilities. For maximum productivity, meeting rooms should be free from extraneous noise from HVAC and mechanical systems, activities in adjacent rooms (including amplified sound), and traffic and conversations in the hallways. As a result, acoustics are critical in conference center design. Other important considerations include guest-friendly lighting controls (capable of supporting activities ranging from reading to projection), guest-friendly temperature controls for each room, comfortable and functional furniture, and a full range of meeting support technology (from traditional audiovisual to computer-driven and Internet-based presentations). 6.2.4. Food and Beverage Many decisions are necessary when determining the food and beverage program a property will offer to its guests. The profit margin for a food and beverage department can be very small, and when combined with the development cost of building a kitchen, can sway many developers away from creating a full service environment. However, a quality food and beverage program that has a full service kitchen can provide a competitive edge that will bring the additional occupancy and guest traffic through the facility to make it more successful. While a restaurant’s profit margin may be low, many operators look at a full service restaurant as an extension to the property’s marketing plan. A property can offer dining options not only to in-house guests but also to the local market. Some of the marketing uses for the outlet include sales managers entertaining potential businesses, local guests sampling the quality of the food determine potential catering functions and local business people entertaining clients that they bring in the city. Hotel restaurants will also typically have a lounge section where a light food menu can be served as well as offer a causal environment for people to gather after business hours. When designed properly, the restaurant’s kitchen will also support the banquet rooms and provide the food and beverage for the private functions. The ability to provide in-house food 66 | Page City of Clarksburg, WV and beverage service to the conferences increases the property’s F&B profits due to higher efficiencies and margins when producing large banquets. Another food and beverage outlet many properties consider is a coffee shop, either selfmanaged or leasing the space. The continual popularity of a quality cup of coffee is attractive to many guests, both in-house and local, and can provide incremental revenues for a property. Some properties combine the coffee shop with a small gift shop, while others have it as a standalone operation. Either one can provide a service that can draw additional traffic through the property. 6.2.5. Back of the House While back of the house spaces do not directly provide revenue opportunities for a facility, they are necessary to support the services provided by the operation. Offices, back service hallways and employee break areas are locations that need to be considered to properly provide for the staff as they seek to best serve the guests. Two areas that are sometimes given limited thought and not designed well are storerooms and the loading dock. Storerooms: To ensure a property can be efficient and provide a safe environment for the staff, storage of supplies and equipment can be very important. One consideration that is typically overlooked is the importance of a storeroom is storage of banquet furniture and audio visual equipment. When the size and location for storing the equipment needed for banquets is not properly thought through, the equipment can be improperly stored (i.e.: a hallway or cramped office) and negatively impact the property’s investment. Wide doorways and minimal turns in hallways between the storeroom and banquet rooms can help preserve the furniture from damage as well as limit staff injuries when moving the furniture. Other storerooms have specific requirements to ensure safety and security of the items. Storerooms for cleaning and maintenance supplies require certain ventilation. Food and alcohol products should be in temperature controlled rooms with secured access controls. Loading Dock: At times, the loading dock location and access can be an afterthought for many properties. The dock has three primary purposes which would ideally be out of the view of the public eye: Receiving product for the property. Large trucks need to be able to deliver needed supplies such as food and beverage multiple times a week. Delivery and shipping of equipment, boxes and materials for conferences and trade shows. Many trade shows and exhibits require a facility to have a receiving location that can support a large volume of items required for their event. Trash and recycling material removal typically will occur near the dock and needs to be out of the guests’ site. 67 | Page City of Clarksburg, WV 6.3. Subject Hotel Asset Program Recommendations During the development of the recommendations for the Hotel programming, we considered four components that would determine the quality and size of the facility. Each component took into consideration the current market supply, the needs of the various demand generators and the comments from the online survey and customer interviews. Full-Service verses Limited Service The first consideration we needed to determine was whether the property should be a full service hotel as desired by the City or be more in line with the rest of the market and develop a select or limited service product. In reviewing the comments from the meeting planners and results of the survey, the factors that are most important to meeting planners when selecting a property were the quality of Food and Beverage (92.6%), Quality of Meeting Space (89.3%), Complimentary Parking (89%) followed closely by Total Cost, Quality of Guestrooms, Quality of AV and HSIA and Need for a Full Service Restaurant; all between 80% and 89%. These comments and the online survey results support the belief that a full service hotel can be supported in this market. The combination of the quality of the facility’s products and services informs us that the current supply products are not meeting the needs of the market. With the highest rated factor being Quality of Food and Beverage and the Need for a Full Service Restaurant also near the top, the market is looking for more than basic meeting space. In addition, the Clarksburg residents and business people have a strong desire to revive the City of Clarksburg. The addition of a quality hotel and meeting facility would provide a strong start to this goal. The facility would be viewed as an asset to the area and attract people to the downtown district to support the local economy and the city. Rate the importance of the following attributes when selecting a property Quality of Meeting Facilities Total Cost of Meeting/Event Quality of AV/Technology Equipment Full Service Restaurant Bar/Lounge On-Site Business Center Proximity to Downtown Clarksburg On-Site Fitness Center 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00 68 | Page City of Clarksburg, WV Number of Guest Rooms The second factor considered was the number of guest rooms that would balance the needs of the market as well as being properly sized for the developer to be profitable. To determine the number of guest rooms, we looked at historical figures from the Smith Travel Report (STR) to understand the market’s supply and demand trends since 2007, as well as the future projections for the market through 2020. Over the past seven years, the market has experienced a steady growth in supply, which is directly tied to the growth in demand. Since 2007, 67,642 rooms have been added to the market, while the room demand has increased by 116,092 room nights. This growth has created a current occupancy for the market at 85.39%. The weekday occupancy percentages have grown to the upper 80’s to mid-90’s, with the weekends staying relatively strong, staying around 70%. While additional select and limited service hotels are being built, the demand is outpacing the new supply and area occupancy continues to increase. With the continual growth in demand outpacing the supply projections, we believe a 160 guest room hotel can be successful in competing in the market and obtaining its fair share. At 160 guest rooms, and with competitive rates, the property should be able to achieve a market index of greater the 100%. Meeting and Banquet Event Space The next consideration was to determine the quantity of meeting and banquet event space that the market would support. As mentioned throughout this study, the market is lacking in quality meeting space to host larger meetings and events. The ability to meet this need would greatly serve and support the community as it seeks to revitalize the downtown district. Based on the review of the competitive set both within and outside Harrison County, along with the research into the meeting and event demand in the market, we recommend a total of 13,850 square feet of meeting and banquet space. This space would include a ballroom of 8,000 square feet that would be able to accommodate a meeting or banquet for over 500 people. The ballroom should also have direct access to a loading dock to support the larger festival events, tradeshows and exhibits that associations and other organizations will host. The remaining space is recommended to be divided between 10 meeting rooms from mid-sized rooms of 1,200 square feet to small breakout rooms of 150 square feet. These rooms should be designed with quality furnishings to support meetings and banquets for small to mid-sized conferences. We recommend that some of the rooms be supplied with ergonomic chairs and tables and have built-in audio visual support to help the property effectively compete with resorts and hotels throughout West Virginia. Following is a recommended space program for the subject hotel. 69 | Page City of Clarksburg, WV MEETING SPACE Room Name CURRENT SPACE ESTIMATED CAPACITIES BY SET UP TYPE Area TYPE TS CR CONF HS U-SHP Rds/8 Ballroom A+B 2000 LMR 133 80 NA 58 66 128 Ballroom A+B+C 6000 LMR 400 240 NA 172 200 392 Ballroom D+E 2000 LMR 133 80 NA 58 66 128 Ballroom C+D+E 6000 LMR 400 240 NA 172 200 392 Ballroom A-E 8000 LMR 533 320 NA 228 266 528 Ballroom A 1000 MMR 67 40 34 28 34 64 Ballroom B 1000 MMR 67 40 34 28 34 64 Ballroom C 4000 LMR 267 160 NA 114 134 264 Ballroom D 1000 MMR 67 40 34 28 34 64 Ballroom E 1000 MMR 67 40 34 28 34 64 Meeting Room 1 1200 LMR 80 48 40 34 40 72 Meeting Room 2 1200 LMR 80 48 40 34 40 72 Meeting Room 3 800 MMR 53 32 26 22 26 48 Meeting Room 4 800 MMR 53 32 26 22 26 48 Meeting Room 5 400 LB 27 16 14 12 14 24 Meeting Room 6 400 LB 27 16 14 12 14 24 Meeting Room 7 250 MB 17 10 8 NA NA 16 Meeting Room 8 250 MB 17 10 8 NA NA 16 Meeting Room 9 250 MB 17 10 8 NA NA 16 Meeting Room 10 150 SB 10 NA 5 4 NA 8 Breakout 1 150 SB 10 NA 5 4 NA 8 13850 0 923 542 330 370 430 872 TOTAL Legend: LMR = Large Meeting Room LB = Large Breakout MMR = Medium Meeting Room MB = Medium Breakout SB = Small Breakout Food and Beverage The final consideration in the facility’s programing design was the food and beverage services for the property. As previously stated, Quality of Food and Beverage was the highest rated factor for meeting planners to select a property. With this in mind, as well as the location being situated within the Clarksburg business and government district, creating the right sized restaurant and bar with an attractive atmosphere would be of great value to the market and property. We recommend that a restaurant and bar with a combined 125-150 total seats be created off the hotel lobby to support hotel guests and local consumers. The outlet should be well lit and have a layout that is conducive to business and social conversations. Depending on the brand selected, a breakfast buffet to service the hotel guests would be beneficial for ease and speed of service. We heard from many individuals in our interviews with customers and business leaders, about the need for a coffee shop in Downtown Clarksburg. Based on the volume of comments, the development of a coffee shop component within the property, whether it is tied in with the restaurant or a separate, stand-alone outlet, could be very successful. 70 | Page City of Clarksburg, WV 7. ESTIMATED SUBJECT HOTEL PERFORMANCE 7.1. Projected Occupancy Along with average rate, the occupancy levels achieved by a hotel are the foundation of the property’s financial performance and market value. Most of a lodging facility’s other revenue sources (such as food, beverage, and telephone income) are driven by the number of guests, and many expense levels also vary with occupancy. Consequently, a well-documented forecast of occupancy is essential. To a certain degree, occupancy attainment can be manipulated by management. For example, hotel operators may choose to lower rates in an effort to maximize occupancy. Our forecasts reflect an operating strategy that we believe would be implemented by a competent hotel management team to achieve an optimal mix of occupancy and average rate. 7.1.1. Group Rooms The volumes of group rooms a property can generate are very much a function of the meeting and event space available. If, for example a hotel had one meeting room with a capacity of 25, then the hotel could not expect to book more than 25 guest rooms on any given night based on meeting room availability. In a perfect world, if the hotel were to maximize the use of that meeting room, it could logically book 25 rooms a night, 7 days a week, 365 days a year or 9,125 rooms a year. A 100 room hotel could then expect 25% of its total occupancy to be group generated. In reality a successful hotel can expect to book group business 44 weeks a year (on average) and 4 days a week (on average). In the example above, 9,125 rooms drops to 4,400 guest rooms which would generate 12.1% of total occupancy; that is assuming every group required 25 guest rooms. Total meeting space can be used as an estimate for group guest rooms available. The industry average for this calculation is one guest room for every 125 sq. ft. of net meeting space. The recommended 13,850 sq. ft. of meeting room space at the subject property will support the sale of 111 guest rooms (on average). Net SF DEDICATED ("CC") Meeting Space Total SF Flexible (NON-DEDICATED) Meeting Space TOTAL MEETING SPACE TOTAL Guestrooms Supported by Meeting Space = The lesser of (Dedicated space / 125) or Total Guest Rooms 2016 5,850 8,000 13,850 2017 5,850 8,000 13,850 2018 5,850 8,000 13,850 2019 5,850 8,000 13,850 2020 5,850 8,000 13,850 111 111 111 111 111 When multiplied by 44 week a year and 4 days a week, the 111 guest rooms will yield a 100% utilization number that represents the maximum number of guest rooms a hotel can seek to book. 71 | Page City of Clarksburg, WV From this maximum goal, a utilization factor is then applied. This factor reduces the target group room booking goal. It is likely that a hotel will not achieve 100% success in booking group business in the 44 weeks available. We have used industry averages for the ramp up of a new hotel beginning at 50% utilization in year one and stabilizing at 70% utilization in year three. As a result, the number of group rooms that we anticipate being realized is 9,750 in year one and will grow to 13,651 in year three and beyond. Projected Group Room VOLUMES Category 2016 2017 2018 2019 2020 Total Rooms Supported by Meeting Space 111 111 111 111 111 Available Weeks 44 44 44 44 44 Days per week 4.0 4.0 4.0 4.0 4.0 19501 19501 19501 19501 19501 50% 60% 70% 70% 70% NON - Packaged Groups Rooms 9750 11700 13651 13651 13651 TOTAL GROUP ROOM POTENTIAL 9750 11700 13651 13651 13651 100% Group Room Potential Forecasted Utilization We are projecting opening year occupancy of 72%. If the property is constructed with 160 guest rooms, there will be an available inventory of 58,400 guest rooms (160 x 365). 72% occupancy will result in a sale of 42,050 guest rooms; 9,750 of which will be group driven. This group volume of 23.2% is very low by industry standards but we believe it is reasonable due to the very high transient demand in the market. As a result the hotel will have extra meeting space to sell and this can be accomplished by the sale of Day Meeting Packages (“DMPs”). The typical hotel sells a number of DMPs equal to about 30% of the total group rooms sold. In the case of the Subject hotel, because it will have excess meeting room inventory, we have increased the number to 50%. As a result we are forecasting the following DMP sales volume. Projected Day Meeting Package VOLUMES Category 2016 2017 2018 2019 2020 Day Meeting Packages 4875 5850 6825 6825 6825 TOTAL CC PACKAGES (CMP/MMP/DMP) 4875 5850 6825 6825 6825 The next important question to ask is how group rooms will be sold by market segment. Segmentation is important because of the rate tolerance of the various segments. Our survey revealed the mix of business in the group segment. 72 | Page City of Clarksburg, WV My organization is best categorized in which market? 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% Series1 Corp Assn Gov Military 23.1% 36.9% 3.1% 1.5% Small Independ Other Educatio Business ent (please n Owner Planner specify) 4.6% 15.4% 0.0% 15.4% Using these percentages we were able to predict the volume of group business by segment. ROOM VOLUMES 2016 Group Corporate Association SMERF Government T&T Subtotal Group 2252 23.1% 3598 36.9% 3598 36.9% 302 3.1% 0 0.0% 9750 23.2% 2703 23.1% 4317 36.9% 4317 36.9% 363 3.1% 0 0.0% 11700 26.0% 3153 23.1% 5037 36.9% 5037 36.9% 423 3.1% 0 0.0% 13651 27.9% 3153 23.1% 5037 36.9% 5037 36.9% 423 3.1% 0 0.0% 13651 27.9% 3153 23.1% 5037 36.9% 5037 36.9% 423 3.1% 0 0.0% 13651 27.9% 42050 72.0% 44969 77.0% 48916 83.8% 48916 83.8% 48916 83.8% TOTAL 2017 2018 2019 2020 7.1.2. Transient Rooms We have defined the existing transient market segments as follow: Market Segment Description Commercial Corporate/Local Last Room Available-Negotiated at National and Local level-try to limit this category Government Leisure Retail/Rack Discount OTA Non-Opaque Opaque Contract Contract Group Corporate Package Association SMERF Government T&T (Tour & Travel) 73 | Page 2 or 3 rates-County, State, Federal Highest rated transient-everything that is not negotiated A catchall category comprised of restricted, wholesale, other discount, redemption, etc. rated rooms. Average rate for this category is the weighted combined average of all components. Negotiated contract rates Negotiated contract rates Negotiated contract rates A discounted rate available to specific high-volume users, such as airlines, convention groups, and bus tours. Contract rates are negotiated and often apply to a block of rooms that are reserved on an ongoing basis and paid for regardless of use. Corporate Meetings utilizing Conference Package Plan State, Regional,National, International Social, Military, Education, Religion, Fraternal, Sports State Agencies, Department of and Federal Goevernment Non Meeting Group Rooms City of Clarksburg, WV There is no hard data that outlines the mix of transient rooms in the Clarksburg MSA. Because of this we spread the 32,300 transient room nights required to achieve 72% occupancy based on general industry experience. Again, the mix of business within the transient market will ultimately affect room revenue because each segment carries a different average rate. 2016 ROOM VOLUMES Transient Retail Contract Corporate/Local Corporate NLRA Government Package OTA Discount Non-Opaque Opaque Subtotal Transient 2017 1500 4.6% 1800 5.6% 12000 37.2% 1000 3.1% 2000 6.2% 0 0.0% 0 0.0% 9000 27.9% 0 0.0% 5000 15.5% 32300 76.8% 2018 1545 4.8% 1854 5.7% 12360 38.3% 1030 3.2% 2060 6.4% 0 0.0% 0 0.0% 9270 28.7% 0 0.0% 5150 15.9% 33269 74.0% 2019 1638 5.1% 1965 6.1% 13102 40.6% 1092 3.4% 2184 6.8% 0 0.0% 0 0.0% 9826 30.4% 0 0.0% 5459 16.9% 35265 72.1% 2020 1638 5.1% 1965 6.1% 13102 40.6% 1092 3.4% 2184 6.8% 0 0.0% 0 0.0% 9826 30.4% 0 0.0% 5459 16.9% 35265 72.1% 1638 5.1% 1965 6.1% 13102 40.6% 1092 3.4% 2184 6.8% 0 0.0% 0 0.0% 9826 30.4% 0 0.0% 5459 16.9% 35265 72.1% 7.2. Estimated Average Daily Rate Average rates for Group business were based on survey results (see chart on following page). Transient rates were based on call to local hotels. 2016 ADR 2017 2018 2019 2020 Transient Retail Contract Corporate/Local Corporate NLRA Government Package OTA Discount Non-Opaque Opaque Transient Average Rate $ $ $ $ $ $ $ $ $ $ $ 139.00 109.00 119.00 119.00 89.00 69.00 79.00 97.39 $ $ $ $ $ $ $ $ $ $ $ 141.78 111.18 121.38 121.38 90.78 70.38 80.58 99.34 $ $ $ $ $ $ $ $ $ $ $ 144.62 113.40 123.81 123.81 92.60 71.79 82.19 101.32 $ $ $ $ $ $ $ $ $ $ $ 147.51 115.67 126.28 126.28 94.45 73.22 83.84 103.35 $ $ $ $ $ $ $ $ $ $ $ 150.46 117.99 128.81 128.81 96.34 74.69 85.51 105.42 Group Corporate Association SMERF Government T&T Group Average Rate $ $ $ $ $ $ 149.00 119.00 109.00 99.00 75.00 121.62 $ $ $ $ $ $ 151.98 121.38 111.18 100.98 76.50 124.05 $ $ $ $ $ $ 155.02 123.81 113.40 103.00 78.03 126.53 $ $ $ $ $ $ 158.12 126.28 115.67 105.06 79.59 129.06 $ $ $ $ $ $ 161.28 128.81 117.99 107.16 81.18 131.65 Total Average Rate $ 103.01 $ 105.77 $ 108.36 $ 110.53 $ 112.74 74 | Page City of Clarksburg, WV What is the typical Guestroom Rate range that you pay for your meetings or events? 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% $75 or Less $76-$99 $100-115 $116-129 $130-150 Over $150 6.0% 22.0% 30.0% 22.0% 20.0% 0.0% Series1 7.3. Estimated Revenue and Financial Summary 7.3.1. Departmental Revenues | Rooms We calculated room revenue by multiplying the volumes and average rates as described above. 7.3.2. Departmental Revenue | Food and Beverage We estimate that the property will generate $1.487M in F&B revenue in year one and this will grow to 1.88M in year three. 2016 2017 2018 2019 2020 F&B Revenue Summary Catering $ 588,706 $ 648,460 $ 726,525 $ 748,321 $ 770,771 Banquets $ 136,506 $ 168,721 $ 202,746 $ 208,829 $ 215,094 Package Breaks $ 107,254 $ 128,705 $ 150,156 $ 150,156 $ 150,156 Room Service $ 129,940 $ 133,536 $ 137,281 $ 141,183 $ 145,248 Rest #1 $ 525,017 $ 588,405 $ 666,783 $ 686,787 $ 707,391 $ 1,487,423 $ 1,667,827 $ 1,883,492 $ 1,935,276 $ 1,988,659 TOTAL F&B Revenue Food and beverage revenues are driven by a set of industry acceptable metrics and local market pricing. In the case of the subject property we estimate that the restaurant will capture: .4 breakfast covers for every guestroom sold .3 dinner covers for every guest room sold dinner .1 covers for lunch is based on every transient guest room sold because many groups will have a banquet lunch rather than go to the restaurant. Room service assume five breakfast covers, one lunch cover and eight dinner covers per day. 75 | Page City of Clarksburg, WV Banquets and catering drives off average check metrics of $14 and $12 respectively. Banquet revenue is the average check times the number of group rooms; catering is calculated by multiplying average catering check by total transient rooms. 2016 2017 2018 2019 2020 TOTAL Transient Guestooms 32300 33269 35265 35265 35265 TOTAL Guest Rooms 42050 44969 48916 48916 48916 Restaurant 1 - Covers Per Guest Room Sold Guest Rooms Sold 32300 33269 35265 35265 35265 Breakfast 0.40 0.40 0.40 0.40 0.40 Lunch 0.10 0.10 0.10 0.10 0.10 Dinner 0.30 0.30 0.30 0.30 0.30 Room Service Breakfast Covers per day 5 5 5 5 6 Lunch Covers per day 1 1 1 1 1 Dinner Covers per day 8 8 8 9 9 1825 1880 1936 1994 2054 Room Service - Breakfast Covers Room Service - Lunch Covers 365 366 367 368 369 Room Service - Dinner Covers 2920 2920 2920 2920 2920 Total Covers 5110 5165.75 5223 5282 5343 Catering Revenue per Guest Room Banquets $ 14.00 $ 14.42 $ 14.85 $ 15.30 $ 15.76 $ 12.00 $ 12.36 $ 12.73 $ 13.11 $ 13.51 Banquet Revenue per Guest Room Catering 7.3.3. Departmental Revenue | Conference Services Typical hotels do not have an independent department for conference services and it is unlikely that the future management company will create one. We have separated out this function as its own department to highlight the impact on Day Meeting Package revenue. As a result, our Food and Beverage revenues and expenses will appear slightly lower than industry norms. In addition, Sales and Marketing expenses will also be lower because we have isolated payroll that would typically fall within this department. Determining the impact of the Day Meeting Package on financial performance begins with the creation of allocations. In a package, a fixed portion of the total income is reserved for operating departments. These departments are primarily Food & Beverage and Conference Services. The following allocation table projects a 2016-2020 total allocation package consistent with industry standards. Thereafter a straight 3% inflationary rate was applied to each allocation category. Service charge is assumed to be 22%. 76 | Page City of Clarksburg, WV Projected Package ALLOCATIONS Category 2016 Breakfast Lunch Dinner Breaks Service Charge Technology Meeting Room Rental Total Allocation $ $ $ $ $ $ $ $ Category 2017 18.00 22.00 8.80 10.00 58.80 $ $ $ $ $ $ $ $ 2016 2018 18.54 22.66 9.06 10.30 60.56 $ $ $ $ $ $ $ $ 2017 19.10 23.34 9.34 10.61 62.38 2019 $ $ $ $ $ $ $ $ 2018 2020 19.67 24.04 9.62 10.93 64.25 $ $ $ $ $ $ $ $ 2019 20.26 24.76 9.90 11.26 66.18 2020 Allocations: DMP Allocation $ 58.80 $ 60.56 $ 62.38 $ 64.25 $ Estimated Rates: DMP $ 89.00 $ 91.67 $ 94.42 $ 97.25 $ 100.17 Food & Beverage Allocated Revenue DMP $ 48.80 $ 50.26 $ 51.77 $ 53.33 $ 54.92 CC Allocated Revenue DMP $ 10.00 $ 10.30 $ 10.61 $ 10.93 $ 11.26 CC Meeting Room Rental DMP $ 30.20 $ 31.11 $ 32.04 $ 33.00 $ 33.99 66.18 Revenue Yields: Applying these allocations to the covers associated to coffee breaks and lunches helps to generate food and beverage revenue. The balance of revenue (selling price less allocations) is meeting room rental. 2016 2017 Projected Package VOLUMES 2018 2019 2020 4875 4875 6825 6825 6825 6825 6825 6825 2016 2017 2018 Projected Package Generated Revenues 2019 2020 Forecasted Packages Sold DMP's Sold Total Packages Sold REVENUE Food & Beverage Revenue DMP SUBTOTAL - F&B REVENUE 5850 5850 $ $ 237,910 237,910 $ $ 294,056 294,056 $ $ 353,358 353,358 $ $ 363,959 363,959 $ $ 374,877 374,877 CC Allocated Revenue DMP SUBTOTAL - ALLOCATED REVENUE $ $ 48,752 48,752 $ $ 60,257 60,257 $ $ 72,409 72,409 $ $ 74,582 74,582 $ $ 76,819 76,819 CC Meeting Room Rental Revenue DMP SUBTOTAL MEETING ROOM RENTAL $ $ 147,231 147,231 $ $ 181,978 181,978 $ $ 218,676 218,676 $ $ 225,237 225,237 $ $ 231,994 231,994 $ 433,893 $ 536,292 $ 644,444 $ 663,777 $ 683,690 TOTAL Package REVENUE As a stand-alone department, we captured operating expenses independently of other operating departments. The departmental pro forma is captured on the following page. 77 | Page City of Clarksburg, WV VOLUME 2016 2017 2018 2019 2020 CMP MMP DMP TOTAL PACKAGES 4,875 4,875 5,850 5,850 6,825 6,825 6,825 6,825 6,825 6,825 TECHNOLOGY Package Allocation Other Technology TOTAL ALLOCATED PACKAGE REVENUE 48,752 43,877 92,629 15.7% 14.1% 29.8% 60,257 54,232 114,489 14.9% 13.4% 28.2% 72,409 65,168 137,578 14.9% 13.4% 28.3% 74,582 67,124 141,705 14.9% 13.5% 28.4% 76,819 69,137 145,956 15.0% 13.5% 28.5% OTHER REVENUE Meeting Room Rental | CMP/MMP Meeting Room Rental | DMP Meeting Room Rental | Other Concierge Services OTHER SERVICES SERVICE CHARGE TOTAL OTHER REVENUE 0 147,231 7,362 12,188 14,626 36,281 217,687 0.0% 47.4% 2.4% 3.9% 4.7% 11.7% 70.2% 0 181,978 9,099 14,626 17,551 67,548 290,801 0.0% 44.9% 2.2% 3.6% 4.3% 16.7% 71.8% 0 218,676 10,934 17,063 20,476 80,945 348,095 0.0% 45.0% 2.3% 3.5% 4.2% 16.7% 71.7% 0 225,237 11,262 17,063 20,476 83,149 357,186 0.0% 45.1% 2.3% 3.4% 4.1% 16.7% 71.6% 0 231,994 11,600 17,063 20,476 85,418 366,550 0.0% 45.3% 2.3% 3.3% 4.0% 16.7% 71.5% TOTAL REVENUE 310,316 405,290 485,673 498,891 512,507 COST OF SALES AUDIO VISUAL | Allocated 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% AUDIO VISUAL | a La Carte TOTAL COST OF SALES 21,061 21,061 48.0% 6.8% 26,031 26,031 48.0% 6.4% 31,281 31,281 48.0% 6.4% 32,219 32,219 48.0% 6.5% 33,186 33,186 48.0% 6.5% OTHER EXPENSES Payroll and Benefits Equipment and Related TOTAL OTHER EXPENSES 152,388 12,257 164,645 40.0% 3.9% 53.1% 207,257 14,709 221,966 51.1% 3.6% 54.8% 217,620 17,160 234,780 44.8% 3.5% 48.3% 228,501 17,160 245,661 45.8% 3.4% 49.2% 239,926 17,160 257,086 46.8% 3.3% 50.2% TOTAL EXPENSES 185,706 59.8% 247,997 61.2% 266,061 54.8% 277,881 55.7% 290,272 56.6% DEPARTMENT PROFIT 124,610 40.2% 157,293 38.8% 219,611 45.2% 221,011 44.3% 222,234 43.4% 7.3.4. Departmental Expenses We arrived at operating expenses for each department taking a zero-based approach to building a budget. Our figures are calculated slightly differently than the industry norm because of the independent conference service department. The following table provides a snapshot to the subject property’s anticipated departmental expenses compared to industry averages. FULL-SERVICE HOTELS Summary Operating Statement Departmental Costs and Expenses Rooms Food and Beverage Other Operated Departments Total Costs and Expenses National Average 150 to 300 Rooms Subject Hotel 150 to 300 Rooms 2012 Dollars per 2012 Percent of Available Room Revenue 2012 Dollars per 2012 Percent of Available Room Revenue $ $ 10,117 11,901 1,604 23,623 26.1% 78.3% 79.1% 41.7% $ $ $ 8,282 8,829 2,132 23,623 25.0% 75.0% 58.2% 41.7% 7.3.5. Undistributed Expenses We took a similar approach to building our undistributed expenses. Please note that Sales and Marketing is slightly below industry average, again, because some of those expenses are captured in conference services. 78 | Page City of Clarksburg, WV FULL-SERVICE HOTELS Summary Operating Statement Undistributed Operating Expenses Administrative and General Sales and Marketing Property Operation and Maintenance Utility Costs Total Undistributed Expenses National Average 150 to 300 Rooms Subject Hotel 150 to 300 Rooms 2012 Dollars per 2012 Percent of Available Room Revenue 2012 Dollars per 2012 Percent of Available Room Revenue $ $ 5,422 5,508 2,620 2,160 15,710 9.6% 9.7% 4.6% 3.8% 27.7% $ $ $ $ $ 4,419 3,885 2,234 1,797 19,243 9.1% 8.0% 4.6% 3.7% 25.4% 7.3.6. Management Fees and Reserves We based our management fees on straight industry averages for full service hotels. FULL-SERVICE HOTELS Summary Operating Statement Management Fees National Average 150 to 300 Rooms Subject Hotel 150 to 300 Rooms 2012 Dollars per 2012 Percent of Available Room Revenue 2012 Dollars per 2012 Percent of Available Room Revenue $ 1,785 3.2% $ 1,554 3.2% 7.3.7. Fixed Expenses We based our fixed expenses fees on straight industry averages for full service hotels. FULL-SERVICE HOTELS Summary Operating Statement Fixed Charges Property Taxes and Other Municipal Charges Insurance Total Fixed Charges 79 | Page National Average 150 to 300 Rooms Subject Hotel 150 to 300 Rooms 2012 Dollars per 2012 Percent of Available Room Revenue 2012 Dollars per 2012 Percent of Available Room Revenue $ $ 2,018 623 2,641 3.6% 1.1% 4.7% $ $ $ 1,748 583 2,331 3.6% 1.2% 4.7% City of Clarksburg, WV 7.3.8. 5-year Pro Forma Statistics Rooms Available Rooms 2016 160 58,560 2017 160 58,400 2018 160 58,400 2019 160 58,400 2020 160 58,560 Occupied Rooms OCC % Average Rate RevPAR 42,050 71.8% 104.49 75.03 44,969 77.0% 106.58 82.07 48,916 83.8% 108.71 91.06 48,916 83.8% 108.71 91.06 48,916 83.5% 108.71 90.81 Revenue Rooms Food & Beverage Conference Services Minor Operating Depts. Total Revenue $ $ $ $ $ Amount Ratio 4,331,544 69.5% 1,487,423 23.9% 310,316 5.0% 100,000 1.6% 6,229,283 100.0% Per Room $ 27,072 $ 9,296 $ 1,939 $ 625 $ 38,933 POR $ 103.01 $ 35.37 $ 7.38 $ 2.38 $ 148.14 Amount Ratio $ 4,756,345 68.6% $ 1,667,827 24.1% $ 405,290 5.8% $ 100,000 1.4% $ 6,929,463 100.0% Per Room $ 29,727 $ 10,424 $ 2,533 $ 625 $ 43,309 POR $ 105.77 $ 37.09 $ 9.01 $ 2.22 $ 154.09 Amount Ratio $ 5,300,480 68.2% $ 1,883,492 24.2% $ 485,673 6.3% $ 100,000 1.3% $ 7,769,645 100.0% Per Room $ 33,128 $ 11,772 $ 3,035 $ 625 $ 48,560 POR $ 108.36 $ 38.50 $ 9.93 $ 2.04 $ 158.84 Amount Ratio $ 5,406,490 68.1% $ 1,935,276 24.4% $ 498,891 6.3% $ 100,000 1.3% $ 7,940,657 100.0% Per Room $ 33,791 $ 12,095 $ 3,118 $ 625 $ 49,629 POR $ 110.53 $ 39.56 $ 10.20 $ 30.00 $ 162.33 Amount Ratio $ 5,514,620 67.9% $ 1,988,659 24.5% $ 512,507 6.3% $ 100,000 1.2% $ 8,115,786 100.0% Per Room $ 34,466 $ 12,429 $ 3,203 $ 625 $ 50,724 POR $ 112.74 $ 40.65 $ 10.48 $ 30.00 $ 165.91 Departmental Expenses Rooms Food & Beverage Conference Services Minor Operating Depts. $ $ $ $ 1,160,854 1,143,828 185,706 76,300 26.8% 76.9% 59.8% 76.3% $ $ $ $ 7,255 7,149 1,161 477 $ $ $ $ 27.61 27.20 4.42 1.81 $ 1,189,086 $ 1,267,549 $ 247,997 $ 75,000 25.0% 76.0% 61.2% 75.0% $ $ $ $ 7,432 7,922 1,550 469 $ $ $ $ 26.44 28.19 5.51 1.67 $ 1,325,120 $ 1,412,619 $ 266,061 $ 75,000 25.0% 75.0% 54.8% 75.0% $ $ $ $ 8,282 8,829 1,663 469 $ $ $ $ 27.09 28.88 5.44 1.53 $ 1,351,623 $ 1,451,457 $ 277,881 $ 75,000 25.0% 75.0% 55.7% 75.0% $ $ $ $ 8,448 9,072 1,737 469 $ $ $ $ 27.63 29.67 5.68 1.53 $ 1,213,216 $ 1,491,495 $ 290,272 $ 75,000 22.0% 75.0% 56.6% 75.0% $ $ $ $ 7,583 9,322 1,814 469 $ $ $ $ 24.80 30.49 5.93 1.53 Total Expenses $ 2,566,688 41.2% $ 16,042 $ 61.04 $ 2,779,632 40.1% $ 17,373 $ 61.81 $ 3,078,800 39.6% $ 19,243 $ 62.94 $ 3,155,960 39.7% $ 19,725 $ 64.52 $ 3,069,983 37.8% $ 19,187 $ 62.76 Departmental Profit $ 3,662,595 58.8% $ 22,891 $ 87.10 $ 4,149,831 59.9% $ 25,936 $ 92.28 $ 4,690,845 60.4% $ 29,318 $ 95.90 $ 4,784,697 60.3% $ 29,904 $ 97.82 $ 5,045,803 62.2% $ 31,536 $ 103.15 A&G Sales & Marketing Property Operations Utilities $ $ $ $ 566,865 560,635 286,547 230,483 9.1% 9.0% 4.6% 3.7% $ $ $ $ 3,543 3,504 1,791 1,441 $ $ $ $ 13.48 13.33 6.81 5.48 $ $ $ $ 630,581 554,357 318,755 256,390 9.1% 8.0% 4.6% 3.7% $ $ $ $ 14.02 12.33 7.09 5.70 $ $ $ $ 707,038 621,572 357,404 287,477 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,419 3,885 2,234 1,797 $ $ $ $ 14.45 12.71 7.31 5.88 $ $ $ $ 722,600 635,253 365,270 293,804 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,552 4,001 2,301 1,851 $ $ $ $ 14.77 12.99 7.47 6.01 $ $ $ $ 738,537 649,263 373,326 300,284 9.1% 8.0% 4.6% 3.7% $ $ $ $ 4,688 4,121 2,370 1,716 $ $ $ $ 15.10 13.27 7.63 6.14 Total Undistributed $ 1,644,531 26.4% $ 10,278 $ 39.11 $ 1,760,083 25.4% $ 11,001 $ 39.14 $ 1,973,490 25.4% $ 12,334 $ 40.34 $ 2,016,927 25.4% $ 12,606 $ 41.23 $ 2,061,410 25.4% $ 12,884 $ 42.14 0 Gross Operating Profit $ 2,018,064 32.4% $ 12,613 $ 47.99 $ 2,389,747 34.5% $ 14,936 $ 53.14 $ 2,717,355 35.0% $ 16,983 $ 55.55 $ 2,767,770 34.9% $ 17,299 $ 56.58 $ 2,984,393 36.8% $ 18,652 $ 61.01 Base Management Fee $ 199,337 3.2% $ 1,246 $ 4.74 $ 221,743 3.2% $ 1,386 $ 4.93 $ 248,629 3.2% $ 1,554 $ 5.08 $ 254,101 3.2% $ 1,588 $ 5.19 $ 259,705 3.2% $ 1,623 $ 5.31 Property Taxes Insurance Total Undistributed $ $ $ 224,254 74,751 299,006 3.6% 1.2% 4.8% $ $ $ 1,402 $ 467 $ 1,869 $ 5.33 1.78 7.11 $ $ $ 249,461 83,154 332,614 3.6% 1.2% 4.8% $ $ $ 2,079 $ 5.55 1.85 7.40 $ $ $ 279,707 93,236 372,943 3.6% 1.2% 4.8% $ $ $ 1,748 $ 583 $ 2,331 $ 5.72 1.91 7.62 $ $ $ 285,864 95,288 381,152 3.6% 1.2% 4.8% $ $ $ 1,801 $ 500 $ 2,382 $ 5.84 1.95 7.79 $ $ $ 292,168 97,389 389,558 3.6% 1.2% 4.8% $ $ $ 1,855 $ 500 $ 2,435 $ 5.97 1.99 7.96 Net Operating Income $ 1,519,722 24.4% $ 9,498 $ 36.14 $ 1,835,390 26.5% $ 11,471 $ 40.81 $ 2,095,783 27.0% $ 13,099 $ 42.84 $ 2,132,518 26.9% $ 13,328 $ 43.60 $ 2,335,130 28.8% $ 14,595 $ 47.74 FF&E Reserve $ 62,293 1.0% $ 389 $ 1.48 $ 138,589 2.0% $ 866 $ 3.08 $ 233,089 3.0% $ 1,457 $ 4.77 $ 238,220 3.0% $ 1,489 $ 4.87 $ 243,474 3.0% $ 1,522 $ 4.98 NOI after Reserve $ 1,457,429 23.4% $ 9,109 $ 34.66 $ 1,696,801 24.5% $ 10,605 $ 37.73 $ 1,862,694 24.0% $ 11,642 $ 38.08 $ 1,894,298 23.9% $ 11,839 $ 38.73 $ 2,091,657 25.8% $ 13,073 $ 42.76 Undistributed Expenses Fixed Expenses 80 | Page City of Clarksburg, WV 8. STATEMENT OF LIMITING CONDITIONS 1. All information, financial operating statements, estimates, and opinions obtained from parties not employed by PHG are assumed to be true and correct. We can assume no liability resulting from misinformation. 2. The scope of our Study and the report does not include the possible impact of zoning or environmental regulations, licensing requirements, or other such matters unless they have been brought to our attention and are disclosed in the report. 3. None of this material may be reproduced in any form without our written permission, and the report cannot be disseminated to the public through advertising, public relations, news, sales, or other media. 4. We are not required to give testimony or attendance in court by reason of this analysis without previous arrangements, and only when our standard per diem fees and travel costs are paid prior to the appearance. 5. We take no responsibility for individual investment decisions made based on the opinions contained in this report. 6. We take no responsibility for any events or circumstances that take place subsequent to either the date of value or the date of our field inspection, whichever occurs first. 7. The quality of a lodging facility’s on-site management has a direct effect on a property’s economic viability and value. Any financial forecasts presented in this analysis assume responsible ownership and competent management. Any departure from this assumption may have a significant impact on the projected operating results and the value estimate. The estimated operating results presented in this report are based on an evaluation of the overall economy, and neither take into account nor make provision for the effect of any sharp rise or decline in local or national economic conditions. To the extent that wages and other operating expenses may advance during the economic life of the property, we expect that the prices of rooms, food, beverages, and services will be adjusted to at least offset those advances. We do not warrant that the estimates will be attained, but they have been prepared on the basis of information obtained during the course of this study and are intended to reflect the expectations of a typical hotel buyer. 8. Many of the figures presented in this report make calculations based on numbers carried out to three or more decimal places. In the interest of simplicity, most numbers have been rounded to the nearest tenth of a percent. Thus, these figures may be subject to small rounding errors. 81 | Page City of Clarksburg, WV 9. It is agreed that our liability to the client is limited to the amount of the fees paid as liquidated damages. Our responsibility is limited to the client, and use of this report by third parties shall be solely at the risk of the client and/or third parties. 10. This Study was prepared by PHG, Inc. All opinions, recommendations, and conclusions expressed during the course of this assignment are rendered by the staff of PHG Inc. as employees, rather than as individuals. 11. The information and analyses provided to you in presentation and/or report form will be intended solely for your information and internal use, and for inclusion in the materials that you may provide to entities interested in financing and/or managing a hotel developed on the subject site. They should not be relied on for any other purpose. Otherwise, neither our presentation material, nor our report, nor any reference to PHG may be included or quoted in any offering circular, registration statement, prospectus, sales brochure, appraisal, loan agreement, or any other document without our specific, advance written consent. Such consent may require the completion of certain additional due diligence procedures that are not included within this report. 82 | Page City of Clarksburg, WV