quick reference guide

WOW! Ultra TV
SM
SM
With WOW! Ultra TV , you can enjoy your TV experience more with easy access to all your
entertainment content and play back on any TV in your home.
-Whole-Home HD DVR-
–QUICK REFERENCE GUIDE–
6 HD Tuners
Record up to 6 shows at one time.
Multi-Room Solution
Start a recorded show in one room, pause it and then continue watching it in
another room.
Easily Setup Recordings
Whether a movie, show or whole series, easily program your DVR with the Smart
Menu. You can even change your settings after a show has started to record.
Online DVR Management
Schedule, delete or change settings for a recording online.
Lots of Storage
The 500GB hard drive lets you store up to 300 hours of SD programming or 75
hours of HD programming. The storage meter is easy to check to see how much
you have recorded.
Automatic Conflict
Detection
The system will let you know if you have a conflict that would impact your ability to
record an upcoming show.
External Hard Drive
Expand your storage capacity by connecting an eSATA external Hard Drive.
TV Categories
View upcoming programs for Movies, Kids, News or Sports with programming
listings for live TV, PPV and recorded content, specific for those categories.
Search
Search for a program by keyword, title or category across all live TV, VOD and
recorded content.
Flip Bar
Allows you to view information on what is playing, what shows are coming or set a
recording all without having to change the channel.
Live TV Controls
Pause, play or rewind live TV.
Favorites
Set up a custom channel lineup, showing only the networks that you want to see.
Customize TV Listings
Hide channels that you don’t want to show up in your main TV channels listing.
Grid Guide
View listings with the Smart Menu or with a Grid Guide view.
VOD
WOW! VOD offers access to 1000s of movies, free TV shows and events.
Ticker
Get up-to-date news, sports scores, weather reports or even TV listings on your TV
without having to leave your couch.
-SMART MENU-
-WOW! Ultra TV Additional FeaturesSM
Elgin, Technician
For more
tips & support,
visit
wowway.com/
UltraTV-Support
Play Photos, Videos and
Music on Your TV
Play personal photos, videos and music from your computer on your TV screen.
Parental Controls
Set controls so certain shows require you to enter a PIN to watch.
Games
Play games on your TV screen.
Online Settings
Management
Set up the parental controls or closed caption setting online.
Flickr®
View photos from Flickr® on your TV screen.
Caller ID to TV
See who is calling on your TV screen when the phone rings. You can also access a
call list for past calls on your TV.
Wireless Home Network
Work on a computer anywhere in your home.
Remote Control
Shortcut Buttons
3
2
4
1
dvr
A
vod
grid
ticker
B
C
liveTV
live
D
TV
6
info
5
zoom
7
OK
8
back
9
16
next
10
menu
15
replay
skip
17
play
19
18
pause
rew
fwd
20
21
rec
stop
23
22
mute
vol
ch
last
11
abc
def
ghi
jkl
mno
pqrs
tuv
wxyz
clear
0
enter
2
1
4
7
13
3
5
6
8
Smart Menu and Category Cards
12
9
14
3. GRID
Alternates between
the Grid Guide view of
programming and the
Smart Menu setup.
4. LIVE TV
Brings you to full-screen,
live TV.
1. DVR
Brings you to the
Recorded TV category.
2. VOD
Brings you to the WOW!
OnDemand category.
Press twice to turn
Ticker on/off.
10. NEXT
Takes a list displaying TV
programming forward to
the next half hour. Also
pages forward through
an info note.
11. Last
Return to the last
channel viewed.
12. NUMBER KEYS
Entering numbers will
take you directly to the
corresponding channel.
13. CLEAR
Deletes a character
during text/number
entries. Also removes the
Flip Bar.
14. Enter
Enters text/number
entries.
5. INFO
Brings up an action menu
of options related to the
item in focus.
6. ARROWS
Navigates the Smart
Menu. Holding an arrow
down activates turbo
scroll, increasing your
browsing speed.
7. ZOOM
Alternates between fullscreen and the
Smart Menu.
8. OK
Press OK to select a
menu item or confirm an
action.
9. BACK
Takes a list displaying TV
programming back to the
previous half hour. Also
pages back through an
info note.
Control your recorded or live program
with the following buttons:
14
0
enter
17. SKIP
15. 13MENU clear
Skips forward in your
From wherever you are,
7
8
9
program the number of
MENU returns
you one
pqrs
tuv
wxyz
seconds that you predefine
step at a4time 5back 6to the 12
jkl Press
mno
in settings. Also moves the
CategoryghiCards.
time slot a day ahead.
MENU twice
to2 go directly
1
3
abc category.
def
to TV Channels
18. PLAY
11
Begins playing the selected
16. REPLAY
last
program.
Rewinds the program
vol
ch
seven seconds,
19. REWIND
mute so you can
check out what you missed.23
Press up to three times (for
22
Also moves the time slot a
three speeds) to rewind the
day back.
21
show.
20.FAST-FORWARD
19
20
Press up to three times (for
18
three speeds) to fast-forward.
rew
stop
pause
fwd
play
16
15
replay
skip
menu
17
Channels View
View all available
channels.
Navigation
Player Controls
rec
To access the Smart Menu, press the MENU button on the remote. Use the left and right
arrows on the remote to browse the category cards.
21. PAUSE
Pauses the show you are
watching.
22.RECORD
Press while watching a show
or when a show is in focus to
record.
23. STOP
Exits out of a recorded
show or stops a recording in
progress if you’re watching
that show full-screen.
HDTV
Find all of the HD
content available to
watch, including live TV,
recorded TV and PPV.
Recorded TV
View all of the programs
you’ve recorded.
WOW! OnDemand
Search the vast library
of VOD titles.
Search
Search for programs by
title, keyword, or category
across all available
content, including live TV,
PPV, recorded TV and VOD.
Favorite Channels
Create a list of your
favorite channels for
easy access.
Movies
View all available movies,
including live TV, recorded
TV and PPV.
Sports
View all available
sports programming,
including live TV,
recorded TV and PPV.
Kids
View all children’s
programming, including
live TV and recorded TV.
News
Find all of the news
channels and current
news programming,
including live TV and
recorded TV.
Music
Listen to music from your
computer or view all TV
music channels.
Messages
Read messages about
WOW! services and
updates.
Settings
Customize your
Ultra TV experience.
Caller ID to TV
View a list of incoming
phone calls.
WebConnect
Get quick access to
information about
sports, weather and
news with the Ticker.
Games
Choose from a variety
of classic games to play
on your TV.
Photos
View photos from your
Flickr® account or your
computer on your TV.
HomeConnect
Access movies, music
or photos from your
computer on your TV.
Recorded TV
Managing Recorded TV
The Recorded TV category lists all your recorded shows in alphabetical order. Episodes of a series
are grouped into folders and individual episodes are seen in the preview panel to the right.
The recorded show icons let you know the following:
The show is recording right now.
The show is scheduled to record.
The show is recorded and may be deleted when space is needed.
The show is recorded and will not delete unless deleted manually.
The Options card in the Recorded TV category lets you manage your recorded TV.
Scheduled to Record in Options lets you see all the programs that are set to record. Here you
can also cancel a recording or alter your recording settings for each show. Just pick the show
you want to manage and press the INFO button.
Recording Defaults in Options let you determine your default preferences for how long to
keep a recording, how many episodes to record, when the recording starts and stops, and
whether to record first runs or repeats.
How To Set A Recording & Series Recording
You can set a recording by setting a recording while watching show, by searching for a show
in the Search category or by finding a listing in the TV Channels category.
When watching a show: If you are watching a show press INFO and an action menu will
appear. Select Record Once or Record series.
Via the Search category: You can search for the show in the Search category by title,
keyword or category. Select the show in the results by pressing OK and then select Record
Once or Record Series in the action menu.
In TV Channels category: You can scroll through the TV channels lineup. When you find a
show you want to record either in the listing or in the preview panel for upcoming shows on
that channel, press INFO. An action menu will appear where you can select Record Once or
Record Series.
Automatic Conflict Management
You can record or watch up to six shows at once. A conflict detection note will pop up, if you
are already using all six tuners – which means that you may be recording five shows and
watching Live TV. If this happens, an action menu will show up automatically on the screen
giving you options to choose which recordings you want to keep.
How Much Space is Left on My DVR to Record Shows?
The Storage Meter lets you know how much space you have left to record more programs.
It’s located in two places in the Smart Menu. In Recorded TV, the Options card displays the
amount of space remaining. In Settings, select the the Recording Space card.
Search
The Search category contains three different ways to search for programming: By Title,
By Keyword, and By Category. Search results may display results from Live TV, Recorded TV
and VOD.
•• Find by Title or Keyword: When you select “Find By Title” or “Find By Keyword,” a screen will
appear that allows you to enter what you are looking for. Use the arrow buttons to navigate
the onscreen keyboard; to enter a letter, press OK with that letter highlighted. You will see
results on the left filter down with each letter you enter. To browse the search results, press
the left arrow until that panel is in focus. Use the up and down arrows to scroll through
search results.
•• Find by Category: When you select Find by Category, scroll left or right to view categories.
Scroll up or down to view programs available in that category. A card labeled “More” in each
category will take you one level deeper into the menu and allow you to browse subcategories.
Flip Bar
The Flip Bar appears on the bottom of your screen and gives you program information about
what you’re watching, what’s on next, and what’s on other channels.
To Access The Flip Bar:
•• Press the OK button or change the channel. On the right of the Flip bar, you’ll see what’s
coming up next for the channel displayed in the Flip Bar. You can see farther into the
future by pressing the right arrow button to highlight the right panel and then using the up
and down arrow buttons to scroll through programming.
•• Use the up and down arrows to change the channel displayed in the Flip Bar without
leaving the program you’re watching.
•• The Flip Bar will automatically disappear after five seconds, but you can make it disappear
by pressing CLEAR.
WOW! OnDemand
Search the vast library of movies, TV shows and events.
•• Select the VOD category in the Smart Menu.
•• You’ll see a list of video folders in the vertical band, as well as a My Rentals folder. When
you scroll over each folder, the available programs in each will appear in the preview panel
to the right. Press OK to select any of the folders in the VOD library.
When you see a program you like, press OK and you’ll get the following list of options:
•• preview - Plays the trailer for the selected movie.
•• lock - Uses Parental Controls to block access to that channel.
•• buy - Purchases the movie so that you can watch it immediately.
ccessing Music, Photos, and Videos
A
From Your Computer
View the Ticker
Select the HomeConnect category to view your music, photos and videos from your connected
computers. You need to set up a DLNA® server to view content on your Ultra TV. Use the
HomeConnect category to browse through your computer files and select content to be added
to shortcut folders for easy access.
To access the Ticker, select the Ticker in the WebConnect category and press “OK.” The Ticker
will automatically scroll through each topic, subtopic, and news item. If you’re interested in
a particular topic, you can use the left and right arrow buttons to browse through topics and
the up and down arrows to scroll through items in each topic.
To Add Content:
If you see a headline in the Ticker that interests you, you can read the whole story by
pressing OK and choosing more info. You can also press the INFO button. Use the BACK and
NEXT buttons to scroll through pages of the story.
(Example is related to music, but the same can be done for photos and video files.)
1. Select the HomeConnect category.
2. Select the computer whose content you would like to add. Your computer must be on and
connected to the network. If one is not showing up, select Search for Media Servers and
choose “Search.”
3. Browse through that computer’s file structure until you find the music files.
4. Press OK and choose “add folder to my music” or “add item to my music.”
5. The music files or folder containing music files will automatically be added to the My Music
shortcut folder in both the HomeConnect category and the Music category.
To View Content:
1. In the HomeConnect category select the computer that you want to access and press OK.
2. To view content, select My Content and then choose either the My Music, My Photos, or
My Videos shortcut folder.
3. Select an individual file you would like to play and press OK.
4. If you have a folder selected and you would like to view a list of options for the content of
that folder press INFO.
There are four approved DLNA servers for various operating systems: Windows Media Connect
(Windows), Twonky (Mac, Windows, Linux), TVersity (Windows) and PlayOn (Windows). For
more information on HomeConnect, please go online to the TV Apps section of Manage My TV
on the WOW! Customer Home Page.
Online TV Management
Through the WOW! Customer Home Page, you can manage your DVR and more while you’re
away from the TV.
•• Log into your WOW! email account at portal.wowway.net.
•• Once logged in, click on the TV tab in the “Email, Phone, TV” box and then select
“Manage My TV.”
•• From here, you can schedule recordings, manage recording settings, monitor how
much storage space you used, view full TV listings, customize your Ticker and set up
Flickr® members.
Sports scores and stock market information updates every 3 minutes. All other information
updates every 15-20 minutes.
To Lock A Topic Or Item
Press OK when the topic or item you’re interested in appears. If you choose “lock item” in
the action menu, the Ticker will stop automatic navigation but continue to update that item.
If you select “lock topic,” the Ticker will scroll through the times in that topic.
When a topic is locked, the horizontal arrows turn red. When an item is locked, the vertical
arrows turn red.
You can customize the categories that display in your Ticker. To customize, go to Ticker in
the Settings category or online to the TV Apps section.
Favorites
You can create a channel lineup of only your favorite channels.
To Add A Channel To Your Favorites:
•• In the TV Channels category, tune to the channel you want to add and press INFO.
•• Choose “add item to favorites.”
•• You can delete a channel by selecting the channel and choosing “remove from favorites.”
Browse your Favorites channel lineup by selecting the Favorites category card. You can clear
the entire favorites list by selecting the Options card in the Favorites category, then choosing
“clear all” from the action menu.
Caller ID to TV
For WOW! Essential and Advanced Phone customers with Caller ID to TV, the Smart Menu
maintains a list of calls you’ve received. You can access this list in two ways: through the
Caller ID to TV category on the Smart Menu or by pressing OK on the Caller ID to TV indicator
when call information appears.
When you access the list, you’ll see your phone lines listed along the horizontal band.
•• Select a phone number to see a list of recent calls. Press “OK” to get an action menu.
Options include “clear call log,” which will delete the call record, and “settings,” which
provides a shortcut to the phone settings section.
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