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2 | BEST OF THE BEST 2016 Bismarck Tribune Kupper Automotive FIRST PLACE: BEST AUTO DEALERSHIP, BEST BRAKE SERVICE, BEST AUTO SERVICE, BEST OIL CHANGE HONORABLE MENTION: BEST LARGE COMPANY TO WORK FOR (75+ employees), BEST CUSTOMER SERVICE (Business), BEST TRANSMISSIONS SERVICE, BEST AUTO BODY REPAIR, BEST AUTOMOTIVE SALESPERSON (GEORGE ANDERSON) At Kupper Automotive, our goal is to be an industry leader in providing unmatched quality automotive products and services. We constantly strive to meet the changing needs of our guests, and our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we set and continually improve sales, service and operational standards. It is our mission to exceed our guest’s and employee’s expectations and maintain their loyalty for a lifetime. Dealer-Owner of Kupper Automotive, Bob Kupper, purchased Ressler Chevrolet and Ressler Subaru in 2011. Kupper had been running the business since 1999, when he started his buyout. Moving from sales to finance, to general managing, Kupper has been in the car business since 1987. Shortly after his Mandan buyout, Kupper acquired Bismarck Honda Nissan Hyundai in May of 2011 and changed the name to Bismarck Motor Company. In 2013, the dealership group was awarded the Volkswagen franchise. 2014 brought more expansion when plans were announced to move the Honda, Nissan and Volkswagen facilities to north Bismarck in June of 2015, occupying approximately 12.5 acres, housing the only in-dealership coffee shop in the state, PERKS, and creating around 50 new jobs. The Hyundai location joined the BMC north facilities in June of 2016, and a groundbreaking on the new addition to the facility will follow this fall 2016. We want to sincerely thank each of our guests and the Bismarck-Mandan community for your support of our dealership group. None of our success would be possible without you and we are so proud to be this year’s Best of the Best recipient of Auto Dealership, Oil Change Service and Brake Service, and honorable mention in the categories of: Auto Service Transmission, Customer Service, Auto Body Repair, Large Company to Work For and Automotive Salesperson (George Anderson). Relaxed Shopping Experience Our non-commissioned sales consultant are here to help you make a wise choice in a no-pressure environment. In fact, they’re paid based on how satisfied you are with your experience, not on how much you spend. Here’s a little bit more about what makes our dealership group different and the values and philosophies that guide our daily practices: Real Cash Value for Your Trade You’ll know what your vehicle is worth before you start to shop. It’s based on the current value of your vehicle and doesn’t depend on the one you want to buy. We’ll pay you that for your vehicle even if you don’t buy ours. Our Values We believe these basic values bring success to our business and the personal lives of our employees. The Right Vehicles at the Right Time We have the right vehicles in stock, based on what you want, at the best value for your money. The Value of Honesty and Integrity The Value of Individual Responsibility and Accountability The Value of Unconditional Dedication to Excellence The Value of Cooperation and Communication The Value of People Kupper Automotive has seen tremendous growth in the last few years and has grown from roughly 150 employees to currently around 300 through six showrooms, six service departments, a quick lube, detail center, auto body shop and six parts and accessory departments. We are a proud member of the Rydell group, offering a Best Price philosophy meaning we offer no-haggle and no-hassle to ensure that every guest gets One Low Price, Plain & Simple, Always. female, 18 or 80, every guest will always get the same low price. The Value of Ongoing Improvement The Value of Being Good Community Citizens Our Brand Promises One Low Price, Plain and Simple, Always Our guests have told us that the most unpleasant part of buying a vehicle is negotiating, which is why we offer our Best Price up front and in writing on every vehicle on our lot. Whether you’re male or H Bob Kupper H Kupper Automotive H 1 site. 6 franchises. 1,400 vehicles. H kupperautomotive.com Dependable Service to Meet Your Schedule Our professional team is here to provide you full maintenance and repair services when you want and need them, including all day Saturday. Our service department now offers more hours to make servicing your vehicle more convenient. Monday - Friday 7:00am to 6:00pm and Saturday 8:00am to 5:00pm. You Can’t Buy the Wrong Vehicle 5-Day Money-Back Guarantee, 30-Day Pre Owned Exchange. Bismarck Tribune BEST OF THE BEST 2016 | 3 4 | BEST OF THE BEST 2016 Bismarck Tribune W elcome to Bismarck-Mandan’s Original Best of the Best! When I become the Tribune’s publisher in April we were in the midst of planning this year’s Best of the Best. I know readers love to share who they think has the best burger, who is your favorite professional and who are the widely respected service providers. People love to share their opinion on who makes the best french fries, where you’d recommend having an anniversary dinner or who has the best brew. In reviewing our categories it was obvious we should give readers, and the community of Bismarck-Mandan, a greater opportunity to select even more of their favorites. In doing so, we went from 63 categories to 166. That meant we also had to change the voting. This year we had three separate weeks of voting for specific areas of interest. In the first week of voting we saw a huge response! More votes were cast in one week than all of last year. That clearly showed BismarckMandan loved identifying their favorites in the area. The 2016 Best of the Best is the largest and has the most categories in our history! We hope you find Bismarck-Mandan’s original Best of the Best publication fun, entertaining and useful. Readers have spoken and shared who they feel are the tops in their industry, what foods they like and the places they enjoy the most. The businesses and individuals selected by the Bismarck-Mandan community should be proud. In the following pages they illustrate how they have developed a reputation and following to receive this prestigious honor. The Tribune’s 2016 Best of the Best provides a glimpse of what makes this community great. Publisher David Braton Editor Sara Volk Niche Publication Director Lisa Weisz Design/Layout Jean Bertsch Shawn Decker Bobbie Lee Advertising Director Stacey Lang David Braton Bismarck Tribune Publisher Marketing/Promotions Julie Ramos Lagos Online Keith Darnay BEST OF THE BEST 2016 | 5 Bismarck Tribune TO THIS YEAR’S HONOREES... ANTIQUE STORE BAKERY BUFFET CHICKEN Antiques on Main Antique Coin and Jewelry Junkyard Chic Bearscat Bakehouse Bread Poets JJ’s Cakery Pizza Ranch Bonanza China Star Big Boy KFC Pizza Ranch APPLIANCE STORE BANK BUSINESS LUNCH CHILDREN’S CLOTHING Lowe’s Sears Advantage Appliance Gate City Bank Dakota Community Bank US Bank Ground Round Bistro Peacock Alley Once Upon A Child Children’s Place Kohls ART & FRAME SHOP BANK TELLER BUY A LAWNMOWER CHILI Hobby Lobby Michaels Carden Custom Framing Brandie Lang - Security First Samuel Magelky Nancy Huber - Gate City Ace Hardware Lowe’s Menards Wendy’s Texas Roadhouse The Wood House ASIAN FOOD BARTENDER CAR WASH CHIPS & SALSA Kobe’s The Rice Bowl China Garden Jacey Kramer - Rock Point Nicki Udell - Jack’s Jared Gatty - Humpback Red Carpet Car Wash Simonson’s Race Day Lube & Wash Paradiso La Carreta Mexican Restaurant Los Lunas ASSISTED LIVING BEAUTICIAN/BARBER CARDIOLOGIST CHIROPRACTOR Edgewood Vista Valley View Heights Touchmark on West Century Samatha Eckroth - Spa D’Athena Alicia Kulseth - Where Art & Body Meet Matthew Friez - Glance Spa & Salon Dr. Dragos Balf, MD - Sanford Health Dr. Sean Russell, MD - Sanford Health Dr. Matthew Nelson, MD – CHI St. Alexius Health Chuppe Chiropractic Southridge Chiropractic Clinic Kersten Chiropractic & Acupuncture ATV BEST APPETIZERS CARPET CLEANING COFFEE SHOP Open Road Honda Action Motor Sports Moritz Sport & Marine Applebee’s Ground Round Peacock Alley Arrow Service Team Barbee Carpet Cleaning Chad’s Carpet Cleaning Caribou Coffee Dunn Brothers Starbucks AUCTIONEER BICYCLE SHOP CARPET/FLOORING COOKIES Bitz Auction Service North Star Auction Pifer’s Auctioneers Scheels Epic Sports (701 Cycle & Sport) Larson’s Cyclery Carpet World MagiTouch Carpet One Carpet Garage Perkins Bread Poets Terra Nomad AUTO BODY REPAIR BOUTIQUE/GIFT SHOP CATERING SERVICE CONSIGNMENT SHOP Duane’s Body Shop Kupper Automotive ABRA Auto Body & Glass Junkyard Chic Kittsona Lot 2029 Lady J’s Catering Lucky Ducks Country House Deli Clothes Mentor Once Upon a Child Plato’s Closet AUTO DEALERSHIP BRAKE SERVICE CELL PHONE DEALER CRAFT STORE Kupper Automotive Bill Barth Ford Eide Ford Kupper Automotive Eide Ford Tires Plus Verizon Wireless AT&T Best Buy Hobby Lobby Michaels Jo-Ann Fabric and Craft Store AUTO SERVICE BREAKFAST CHARITY EVENT CREDIT UNION Kupper Automotive Ryan Dodge Cedric Theel Toyota Little Cottage Café Denny’s Perkin’s McQuade’s Softball Tournament Great American Bike Race CHI St. Alexius Health’s Night for the Stars Capital Credit Union Railway Credit Union First Community Credit Union AUTOMOTIVE SALES PERSON BRIDAL SHOP CHEAP EATS CUSTOMER SERVICE (BUSINESS) Ron Wolff - Puklich Chevrolet Ward Sayler – Puklich Chevrolet George Anderson - Bismarck Motor Company White Lace Bridal David’s Bridal Bridal-n-More Big Boy A & B Pizza McDonald’s Scheels All Sports Gee Williquors Kupper Automotive 6 | BEST OF THE BEST 2016 Bismarck Tribune TO THIS YEAR’S HONOREES... DAYCARE FINANCIAL/INVESTMENT GIRL’S NIGHT OUT HEATING/COOLING Missouri Valley Family YMCA First Steps Learning Center Super Kids Academy Edward Jones Ameriprise Financial Investment Centers of America Peacock Alley Toasted Frog Ground Round Comfort Zone Heating & Air Northern Plains Heating & Cooling Advanced Mechanical DELI FITNESS CENTER GOLF COURSE HOME BUILDER Country House Deli Lucky Duck’s Dan’s Supermarket Missouri Valley Family YMCA Anytime Fitness Gold’s Gym Hawktree Golf Course Riverwood Golf Course Tom O’Leary Golf Course Diversity Homes K & L Homes Paramount Builders DELIVERY FLORIST GOLF EQUIPMENT HOME DÉCOR STORE Jimmy John’s Food Dudes A & B Pizza Robert’s Floral Crabapple Floral Dutchmill Florist Scheels Dick’s Sporting Goods Golf Etc. Hobby Lobby Real Deals Bridget’s Room DENTIST FRATERNAL CLUB GREENHOUSE/NURSERY HOME HEALTH AGENCY Prairie Rose Dental Polished Dental Deeter Dental Elks Club Eagles Club Toastmasters Plant Perfect Cashman Nursery Baldwin Greenhouse Sanford Health Home Care CHI St. Alexius Health Home- Health & Hospice Dakota Travel Nurse Home Care DESSERT FRESH VEGETABLES/FRUIT GROCERY STORE HOTEL/MOTEL Dairy Queen Jack’s Steakhouse Applebee’s Royse’s Twin City Produce Bis-Man Community Food Co-op Dan’s Supermarket Dan’s Supermarket Cashwise Foods Bis-Man Community Food Co-op Best Western Plus Ramkota Hotel Comfort Inn Radisson Hotel DINNER FRIES HAIR SALON ICE CREAM/YOGURT SHOP Jack’s Steakhouse Ground Round Pirogue Grille JL Beers Big Boy McDonald’s Glance Spa and Salon Broadway Centre Spa & Salon Bombshell Salon Dairy Queen OrangeLeaf CherryBerry DRIVE-UP SERVICE FULL SERVICE NAILS HAMBURGER INSURANCE AGENT Big Boy Scotty’s McDonald’s Broadway Centre Spa & Salon Lotus Nails Spa D’Athena The Wood House JK Beers Jack’s Steakhouse Rod Skytland - State Farm Insurance Terry Richter - State Farm Insurance Terry Kraft - American Family Insurance ELECTRICIAN FUNERAL HOME HAPPY HOUR ITALIAN FOOD Lillis Electric, Inc T & M Electric Fetzer’s Electric Eastgate Funeral Home Bismarck Funeral Home Weigel Funeral Home Ground Round Peacock Alley Comfort Inn Johnny Carino’s The Walrus Olive Garden ELECTRONIC STORE FURNITURE STORE HARDWARE STORE JEWELRY STORE Best Buy Pacific Sound & Video Feist Electronics I. Keating Furniture Conlin’s Furniture Zimmerman’s Furniture Ace Hardware Menards Lowe’s Schumacher Diamond Kay Jewelers Zorell’s Jewelry EYE DOCTOR GENERAL SURGEON HEALTH AND NATURAL FOODS KARAOKE Dr. Mike Houle– Eyes On Parkway Dr. Brian Beattie – Eyes On Parkway Dr. Eve Kostelecky - Eyes On Parkway Dr. Kimber M. Boyko, MD - Sanford Health Dr. William E. Altringer, MD – Mid Dakota Clinic Dr. Bree Dewing, MD - Sanford Health Terry’s Health Products Bis-Man Community Food Co-op Cashwise Foods Corral Bar Tap In Tavern Midway Lanes Bar FAMILY DOCTOR GERMAN FOOD HEARING AID SERVICES KID’S BIRTHDAY PLACE Dr. Brenda Miller, MD - Sanford Health Dr. David R. Field, MD - Sanford Health Dr. Anthony Johnson, MD – Sanford Health Fried’s Family Restaurant Kroll’s Little Cottage Café Miracle Ear Sanford Audiology – Sanford Health Professional Hearing Services Dakota Zoo Midway Lanes Space Aliens BEST OF THE BEST 2016 | 7 Bismarck Tribune TO THIS YEAR’S HONOREES... KID’S MENU LOCAL/STATE DAY TRIP MOTORCYCLE SHOP PEST CONTROL Space Aliens Ground Round McDonald’s Medora Missouri River Fort Lincoln State Park Roughrider Harley-Davidson Open Road Honda Action Motor Sports Dakota Pest Control Plunkett’s Pest Control Outdoor Services, Inc (OSI) LANDSCAPING SERVICES LOCALLY OWNED BUSINESS NEWS ANCHOR PET GROOMING Prairie View Landscaping Cashman Nursery S & B Landscaping Juke Joint Comic Shop Nardello’s Pizza Jack’s Steakhouse Monica Hannan - KFYR-TV Tom Gerhardt - KXMB-TV Alan Miller - KFYR-TV Pet Smart Petco K-9 Cuts LARGE COMPANY TO WORK FOR (75+) LOCALLY OWNED RESTAURANT NURSING HOME PHARMACY Basin Electric Sanford Health Kupper Automotive McKenzie River Pirogue Grille Bistro Missouri Slope Lutheran Care Center St. Vincent’s Care Center Baptist Care Center CVS Pharmacy Gateway Pharmacy Medicine Shoppe LATE NIGHT DINING MARGARITAS OB/GYN PHOTOGRAPHER Applebee’s Perkins Denny’s Paradiso Applebee’s Los Lunas Dr. Jan Bury, MD – CHI St. Alexius Health Dr. Kathleen Perkerewicz, MD - Sanford Health Dr. Peter Klemin, MD - Sanford Health Glasser Images Deborah Kates Photography J & J Photography LAUNDROMAT MARTIAL ARTS INSTRUCTOR OIL CHANGE SERVICE PHYSICAL THERAPIST Boulevard Laundramat King Koin Interstate Laundry Ben Ehrmantraut Tomas Reis Ted Fitzsimmons Kupper Automotive Race Day Jiffy Lube Heide Folk – Spine and Pain Center Amber Bossert - Focus Chiropractic Bryan Guthmiller - Sanford Health LIQUOR STORE MARTINI OPTICAL STORE PIZZA Gee Williquors Captain Jack’s Polar Package Toasted Frog Peacock Alley Piroque Grille Dakota Eye Institute Eyes on Parkway Eye Center of the Dakotas A & B Pizza FireFlour Pizza Bruno’s Pizza LIVE MUSIC VENUE MASSAGE ORTHODONTIST PLACE FOR LUNCH Laughing Sun Brewery Rock Point Belle Mehus Broadway Centre Spa & Salon Glance Salon & Spa Spa D’Athena Dr. Dustin Hoellevet, DDS Dr. Brian Jesperson, DDS Dr. Blake Feil, DDS Ground Round A & B Pizza Jack’s Steakhouse LOAN OFFICER MEAT COUNTER OUTDOOR DINING PLACE TO GO FOR FAMILY ENTERTAINMENT Jon Leet - Cornerstone Bank Lynn Klein - Gate City Tammy Skogen - Gate City Butcher Block Meats Cashwise Dan’s Supermarket Lucky Duck’s – The Pond Broadway Grille JL Beers Dakota Zoo Grand Theatres Dakota Speedway LOCAL ARTIST MEDICAL STAFF MEMBER OUTDOOR PATIO FURNITURE PLACE TO GO ON A FIRST DATE Mahalia Mees Paul Noot Ali LaRock Audrey Herman - Sanford Health Dr. Craig Lambrecht - Sanford Health Jana Rakowski, NP - Sanford Health Lowe’s Menards Furniture Row Grand Theatres Missouri River Blarney Stone LOCAL BAND MEN’S CLOTHING STORE PAINT/WALLPAPER STORE PLACE TO HAVE A BEER All Aces Bismarck-Mandan Symphony Orchestra Rift Men’s Warehouse Kohls Herberger’s Sherwin Williams House Of Color Lowe’s JL Beers Ground Round Blarney Stone LOCAL RADIO PERSONALITY MEXICAN FOOD PEDIATRICIAN PLACE TO SHOOT POOL Ginger G – KQ 94.5 Sid Hart – Big Rig 107.5 Lauren Gray – MOJO 107.5 La Carreta Mexican Restaurant Los Lunas Paradiso Dr. Todd Twogood, MD - Sanford Health Dr. Kristie Toman, DO - Mid Dakota Pediatric Clinic Dr. Rafael Ocejo, MD – Sanford Health Lucky’s Bar O’Brien’s Tavern Elbow Room 8 | BEST OF THE BEST 2016 Bismarck Tribune TO THIS YEAR’S HONOREES... PLUMBER RIBS STEAK TRANSMISSIONS Rivers Edge Plumbing Northern Plains Plumbing and Heating H.A. Thompson and Sons Famous Dave’s Texas Roadhouse Space Aliens Texas Roadhouse Longhorn Steakhouse Jack’s Steakhouse Leo’s Transmissions Kupper Automotive Eide Ford PODIATRIST ROMANTIC/ANNIVERSARY SUBS/SANDWICH TRAVEL AGENT Dr. Eric Hart - Sanford Health Dr. Brian Gale – Dakota Foot & Ankle Clinic Dr. Francisco Tello – Sanford Health 40 Steak & Seafood Bistro Pirogue Grille Bread Poets: Sonnets Schlotzky’s Deli Jimmy John’s Northland Travel Satrom Travel & Tours Miller Travel Agency PRESCHOOL SALAD BAR SUMMER EVENT TRAVEL AGENT Missouri Valley Family YMCA Missouri Valley Montessori Shiloh Christian Ruby Tuesday’s Bonanza Minerva’s Restaurant & Bar Mandan 4th of July Parade McQuade’s Softball Tournament Mandan Rodeo Northland Travel Satrom Travel & Tours Miller Travel Agency RADIO STATION SEAFOOD SUNDAY BRUNCH VETERINARIAN KKCT-FM - Hot 97.5 KQDY-FM - KQ 94.5 KSSS-FM - Rock 101 - 101.5 Red Lobster 40 Steak & Seafood Jack’s Steakhouse Minerva’s Restaurant & Bar Blarney Stone Peacock Alley Pinehurst Vet Clinic Missouri Valley Vet Lewis & Clark Animal Hospital REAL ESTATE/BROKERAGE FIRM SHOE STORE SUSHI VIDEO RENTALS Bianco Realty Century 21 Morrison Trademark Realty Shoe Carnival Scheels TJ Maxx Kobe’s Japanese Steakhouse & Sushi Oahu Hawaiian BBQ Sushi Bar Shogun Sushi & Hibachi Red Box Video Action Cashwise Video REALTOR SMALL COMPANY TO WORK FOR (UNDER 75) SWIMMING POOL WAITER/WAITRESS Raging Rivers Hillside Pool Elks Pool Becca Rattei - Space Aliens Bar Amber Wiley – Jack’s Steakhouse Lindsey Westrum - Rock Point TANNING SALON WINE SELECTION Broadway Centre Spa & Salon Tan Express New Image Tanning Gee Williquors Captain Jack’s Vintner’s Cellar Winery TAP-BEER PLACE WOMEN’S CLOTHING JL Beers Laughing Sun Brewery Sickie’s Garage Kohls Herberger’s Roots Boutique & Salon Kilee Harmon – Trademark Realty Shirley Thomas – Bianco Realty Ann Andre - Keller Williams Roers Realty Glance Spa & Salon Comfort Zone Heating & Air Polished Dental RECEPTIONIST Jamie Thrasher - Spa D’Athena Mary Masters - Bismarck- Mandan Chamber of Commerce Amy Winkelman - Missouri Slope SPA Spa D’Athena Broadway Centre Spa & Salon Glance Spa and Salon REMODELER Sparling Construction Tobias Marman Construction Big River Builders SPORTING GOODS STORE Scheels Dick’s Sporting Goods Epic Sports (701 Cycle & Sport) RETIREMENT COMMUNITY Edgewood Vista Touchmark Valley View Heights TATTOO ARTIST/BUSINESS SPORTS BAR The Stadium Sports Bar Buffalo Wild Wings Sports Page Doll’s Studios Michael Jay’s Tattoo Alchemist Tattoo & Piercing BEST OF THE BEST 2016 | 9 Bismarck Tribune The Best In-Depth News Coverage in the Bismarck-Mandan area. For over 140 years, The Bismarck Tribune has been our community’s trusted source for news and information. Nobody does it better. 9 10 OUT OF adults within Bismarck-Mandan rely on the Bismarck Tribune for their news and information, in print and online, each week. To subscribe, call: 223-2500 or 1-888-557-2250 or go to www.bismarcktribune.com/subscribenow For marketing/advertising opportunites: Contact one of our sales professionals today! 223-2500 *Reach within 7 day period. January 2015 Pulse Research. 10 | BEST OF THE BEST 2016 Bismarck Tribune Gate City Bank FIRST PLACE: BEST BANK HONORABLE MENTION: LOAN OFFICER – TAMMY SKOGEN, LYNN KLEIN, BANK TELLER – NANCY HUBER Thank you for naming Gate City Bank the Best of the Best in Bismarck-Mandan! At Gate City Bank, our mission is to invest in customers, communities, and employees For a Better Way of Life.® With 36 locations in 19 communities across ND and western MN, Gate City Bank has been serving customers since 1923. We continue to grow in households and customers significantly each year, and have opened two new locations in 2016 including Bismarck Sunrise Town Centre and Fargo Woodhaven. Gate City Bank continues to grow and has $1.9 billion in assets along with strong capital to ensure stability in the future. What makes Gate City Bank the Best of the Best? When we say we’re your hometown bank, we mean it. We are truly part of the communities we serve. We make a difference every day in our communities through our acts of kindness which include volunteerism and philanthropic giving. We’re dedicated to going above and beyond to deliver a WOW experience for our customers and our team members. As a financial leader who embraces innovation, we provide the highest quality services that help our customers build a better way of life. As your hometown bank, we’re your friends and neighbors. We see banking as a personal relationship and a personal commitment to each and every customer. We take the time to get to know you and understand your needs. Our goal is to provide a warm and welcoming atmosphere and deliver our services with professionalism, friendliness, and a genuine desire to meet and exceed our customers’ expectations. Gate City Bank is committed to offering unique checking, savings, and loan programs, and we are proud to be the top ★ 2710 State St., Bismarck, ND 304 E. Rosser Ave., Bismarck, ND 1725 Golf Dr., Bismarck, ND 3204 Yorktown Drive, Bismarck, ND 405 East Main Street, Mandan, ND ★ 701-355-7621 ★ Lobby Hours: M-F 9 AM - 5 PM, Sat 9 AM - 1 PM ★ gatecitybank.com mortgage lender in North Dakota with locally approved, financed, and serviced home loans. With the new BetterLife™ Student Loan Program, Gate City Bank is also helping college graduates who want to purchase a home by offering a unique student loan to help reduce monthly payments. We are also proud to offer checking customers FREE ATM’s anywhere with unlimited ATM fee refunds, saving customers $20.7 million in ATM fees since 2006. In 2015, Gate City Bank team members volunteered over 11,700 hours and helped over 360 organizations. In addition, our philanthropic giving provided a value of more than $1.7 million to organizations across the state of North Dakota and western Minnesota. We continue to increase our efforts in volunteerism and philanthropic giving. We give back to our communities every day through our Acts of Kindness program. Our Acts of Kindness program aims to make a difference in our communities through volunteerism and philanthropic giving. Acts of Kindness range anywhere from donating needed supplies to local shelters to significant monetary donations. We are also proud to partner with a variety of organizations to provide volunteers at events, including March of Dimes, Bowls for Babies and United Way. Our culture also values helping our team members make an impactful difference within our community. We inspire our team members to offer their time and energy to organizations and projects they are passionate about that benefit our communities. We also offer matching gift programs for monetary donations, volunteer time and disaster and mission outreach to maximize our team member’s community impact. With over 600 employees, we know we need the best team members to provide the finest service. That’s why we foster a work environment that encourages career development and innovation, rewards excellence in customer service, and promotes a family-friendly atmosphere. Gate City Bank is committed to making the lives of our team members better by investing in them with a competitive compensation package and comprehensive benefit package. We take pride in providing a stable, flexible, and fun work environment. Many of our team members have been with us for many years, or even their entire careers. We are known for longevity with our team members because we have a reputation where their hard work and talents are valued. We’re proud to be chosen the Best of the Best in banking for Bismarck-Mandan. What really makes us proud is to be chosen by you, our customers. You choose us to handle your finances and provide you with the services that help you achieve your goals in your personal life and your business life. We’re also proud that our employees choose Gate City Bank for a career path where they can grow, innovate, and contribute to their communities. At Gate City Bank, you can always rely on friendly, professional service, and a dedication to going above and beyond to build a better way of life for our customers, employees, and communities. BEST OF THE BEST 2016 | 11 Bismarck Tribune We’reproudtobenamed bestbankinBismarckandMandan. We’reevenmoreproudtolivehere. Thank you from all of us at Gate City Bank. We look forward to serving you For a Better Way of Life.® gatecitybank.com 36 locations in North Dakota and western Minnesota. Bismarck Country West (701) 355-7650 • Downtown Bismarck (701) 355-7620 • Bismarck Gateway (701) 355-7640 Bismarck Sunrise Town Centre (701) 355-7670 • Mandan (701) 355-7680 Member FDIC 12 | BEST OF THE BEST 2016 Bismarck Tribune Ground Round FIRST PLACE: BEST PLACE FOR LUNCH, HAPPY HOUR & BUSINESS LUNCH HONORABLE MENTION: PLACE TO HAVE A BEER, KID’S MENU, DINNER, GIRL’S NIGHT OUT & APPETIZERS On the front door of The Ground Round in Bismarck, before our host greets you, you’ll notice a sign. So, just as you step inside you’ll read four important words that keep us smiling: Best of the Best. Ground Round fans voted us best this year in the categories of Place for Lunch, Business Lunch, and Happy Hour. Their votes also led to an Honorable Mention for Kids Menu, Appetizers, Girls Night Out, Place to Have a Beer, and Dinner. It’s our humble pleasure, or not-so-humble boast, that we once again have the greatest customers we could ask for. We couldn’t be more proud of that. We look forward every year to The Bismarck Tribune’s Best of the Best Awards as a celebration of the friendships we’ve built with great service, knowing it starts each morning with walking through that front door. “In the restaurant business, we’re used to the revolving door,” Courtney Pfeifer, General Manager at The Ground Round in Bismarck, said as the lunch rush began to die down. “That’s why it’s not uncommon to see familiar faces around here.” Born in Chicago, Courtney hasn’t known Bismarck her whole life, but she feels like she has. After 14 years at The Ground Round, this has become her home. She’s celebrated the excitement of 14 football and hockey seasons around the bar. She’s spent 14 winters rushing out of the blustery cold ★ 526 S 3rd St., Bismarck, ND 58504 ★ 701-223-0000 ★ (Mon-Sun) 11 AM – 11 PM ★ groundround.com and into the warm conversations filling the restaurant. She’s watched her regulars get to know each other over 14 years of celebrating special occasions. Courtney has come to find out The Ground Round is the place where Bismarck does blind dates and anniversaries, graduation parties and retirement parties. It’s where friends grab drinks after work, where they catch up on years of missed conversations, and The good times• meeting place. where they unexpectedly meet new friends. Familiar faces are all around the restaurant. “I’m not the only one,” Courtney said. “We have a lot of employees who have been here for years. We even have some regulars who have been coming to The Ground Round longer than I’ve been here.” In a business where time passes as quickly as an order leaves the kitchen, and people come and go nearly as often, the team at The Ground Round has created something special. We aim for a family-friendly atmosphere, but we weren’t expecting the restaurant would become an extension of family for many, a home away from home for some — because that’s what it means to us. We thank you, Bismarck, for choosing us. Pretty soon, the summertime heat will fade. Football will stir in the fall air and fans will be pulling up a seat at The Ground Round to watch the games. Over wings and popcorn, laughs and cheers, the corner of 3rd Street and East Indiana Avenue will feel like home. It’s Courtney’s favorite time of the year. Our kitchen is buzzing to meet orders. Our booths are filled with families and friends. There’s hardly enough time to slow down and look around, but there’s not a moment lost. This is a time when friendships are forged and memories are made. A time that is simply the best. We hope to see you there. And remember, there’s a welcome party waiting for you just through that door. You chose the Ground Round for: Best Place for Lunch Best Happy Hour Best Business Lunch Kids Menu Appetizers Girls Night Out Place to Have a Beer Dinner 526 South 3rd Street, Bismarck Thanks for choosing Ground Round as the best of the best in 2016! We'll keep serving up great food, fun and more of what you like. BEST OF THE BEST 2016 | 13 Bismarck Tribune Scheels FIRST PLACE: BEST SPORTING GOODS STORE BEST CUSTOMER SERVICE, BEST BICYCLE SHOP, BEST GOLF EQUIPMENT VOTED BEST PIZZA 13 YEARS RUNNING! A&B Pizza FIRST PLACE: BEST PIZZA HONORABLE MENTION: CHEAP EATS, DELIVERY, PLACE FOR LUNCH HONORABLE MENTION: SHOE STORE ★ 800 Kirkwood Mall Bismarck, ND 58504 ★ 701-255-7255 ★ Hours: (Mon-Fri) 9:30 AM – 9 PM (Sat) 9 AM – 7 PM (Sun) 12 noon – 6 PM ★ scheels.com ★ 1017 E Interstate Ave Bismarck, ND 58501 ★ 701-258-6002 ★ (Mon-Thu) 11 AM – 11 PM (Fri-Sat) – 11 AM – 12 midnight (Sun) – 12 noon – 9:30 PM Honorable Mention • Cheap Eats • Delivery • Place For Lunch ★ 311 S 7th St. Bismarck, ND 58504 ★ 701-222-3108 ★ (Mon-Thu) 11 AM – 10 PM (Fri-Sat) 11 AM – 12 midnight (Sun) 12 noon – 9:30 PM Three acres of potatoes were the seed for the first SCHEELS store in 1902. Frederick A. Scheel, a German immigrant, used the $300 he earned from that first harvest of potatoes as the down payment on the first SCHEELS, a small hardware and general merchandise store in Sabin, Minnesota. Over the years, SCHEELS opened in surrounding communities, including Fargo, North Dakota in 1930. Firmly planted in the hardware business, SCHEELS started adding a small selection of sporting goods to their stores in 1954. Customer interest grew, and more and more sports lines were added with athletic shoes and clothing being introduced in the SCHEELS’ product mix in 1972. Today, SCHEELS is a 26-store operation with stores in North Dakota, Iowa, Minnesota, South Dakota, Montana, Wisconsin, Nebraska, Nevada, Illinois, Utah and Kansas. Future plans include SCHEELS’ 27th store in Johnston, Colorado that will open in September 2017 and a recently announced store that will open in Dallas, Texas in 2020. Bismarck’s BEST PIZZA for over 40 years! 311 S. 7th Street 1017 E. Interstate Bismarck Bismarck 258-6002 222-3108 609 NE 1st St. Mandan 663-1333 ★ 609 1st St. NE Mandan, ND 58554 ★ 701-663-1333 ★ (Mon-Thu) 11AM – 10 PM (Fri-Sat) 11AM – 11 PM (Sun) 4 PM – 9:30 PM ★ a-bpizza.com Arrow Service Team FIRST PLACE: BEST CARPET CLEANING Providing SCHEELS’ customers with first-class customer service, knowledgeable staff and a broad selection of products are priorities throughout the organization. The SCHEELS guarantee is: Everything you buy at SCHEELS is guaranteed satisfactory or your money back. You don’t take chances at SCHEELS, ever! ★ Owners: Howard Leier, Marsha Leier, Chad Leier, Tyler Leier ★ 2427 Railroad Ave Bismarck, ND 58501 ★ 701-223-9249 ★ Office hours: (Mon-Fri) 8 AM – 5 PM On call 24/7 for Emergency Services ★ arrowserviceteam.com 14 | BEST OF THE BEST 2016 Bismarck Tribune Dan’s Supermarket FIRST PLACE: BEST GROCERY STORE HONORABLE MENTION: DELI, FRESH VEGETABLE/FRUIT & MEAT COUNTER Doing the right thing for its customers When Dan’s Supermarket was sold to Grand Rapids, Michigan-based SpartanNash Company over a year ago, they experienced some changes, but their commitment to customer satisfaction remained the same. “At the bottom of our receipts, there is a website for customers to rate us,” says Dan’s Supermarket Branch Manager Loren Olson. “If it’s a bad rating, I get an email and I’m able to contact that customer and work through it to make it better.” Fortunately for Bismarck’s grocery giant, its customers are giving the company high ratings — naming them the Best Grocery Store in Bismarck-Mandan. It’s a distinction that reaffirms to SpartanNash’s District Manager Joe Murphy that the move to acquire the local stores was a good one. “We’re seriously proud of being Best of the Best,” Murphy says. “That’s an award given to you by votes by the guests, so it couldn’t come from a better place.” Celebrating nearly 70 years Dan’s Supermarket began as Bismarck Supervalu in 1949 when Roy Rockstad and Eugene “Bus” Leary opened the store in downtown Bismarck at the current Radisson location at Sixth Street and Broadway. Beyond North Dakota, Dan’s owned and operated a store in Rapid City, South Dakota and three in Wyoming. The “Dan’s” name came from Minneapolisbased Supervalu’s fictional cartoon character “Super Dan the Value Man” used in marketing campaigns. In 1995, Dan’s ushered in a new era of grocery stores that would include a bank and other amenities when it moved Dan’s Kirkwood Supervalu to its current location on south Washington Street. The 65,000 square foot store cost $5 million and was the first to be named a “Supermarket” instead of a “Supervalu” store. In 2013, Dan’s opened a new location at Sunrise Town Centre in northeast Bismarck and then purchased and converted the Bismarck Central Market on West Turnpike shortly after selling its two Dickinson stores to SpartanNash Company. The 60-year Supervalu relationship terminated when SpartanNash purchased the Dan’s locations, and distribution moved to a SpartanNash warehouse in Fargo. “The ‘please’ and ‘thank yous’ of the world are going away. Nobody says it anymore, but we still push that at Dan’s Supermarket,” Olson said. “We want our customers to know we appreciate them coming in here.” He continued, “We hire young ages because we try to mold them for what we’re looking for in the culture of the business.” SpartanNash even allowed Dan’s Supermarket to keep its name because the employees took great pride in it. Dan’s Supermarket culture shines through Olson got an early start in understanding how to sell groceries when he began working for his parents’ small store at the age of nine. He says he likes taking care of customers and has a feel for what people want in their local grocery store. “It’s something I got into and enjoyed it. Once you find a job you like, getting up in the morning isn’t so bad,” he laughs. Olson’s mindset is a good match for Dan’s Supermarket culture as the company strives to listen to its customers and let its inventory be guided by consumer demand. With no bakery or deli and very few dairy items, the store was much smaller than Dan’s stores today, according to previous stories published in the Tribune. The company added another store at Arrowhead Shopping Plaza in 1953, and then expanded to a larger location within the mall in 1960 before opening Kirkwood Supervalu in south Bismarck in 1970. Five years later, Rockstad purchased Leary’s share of the company and it became a familyowned business. Rockstad’s son Terrance became president in 1977. Terrance is credited with growing the company based on customer demand and excellent service. Olson says that vision continues today as Dan’s works to provide customer satisfaction with clean, well-run stores and courteous employees providing fresh, quality products. Also in 1975, Century Supervalu opened north of Kmart until it was replaced with Gateway Supervalu in the current Hobby Lobby building in 1981. It moved to its current location north of Century Avenue in 2003. In 1993, all the stores changed their names to Dan’s Supermarket and became a corporation while being independently owned by Terrance Rockstad. The Mandan location opened in 1999. Bringing back the ‘please’ and ‘thank yous’ Olson, who has worked for the company for 39 years, says the buyout meant some different policies and dress codes, but Dan’s never wavered from the core philosophy put in place by the Rockstad family. Having started with the company as a teenager himself, Olson said he’s seen many 15-yearolds come work at Dan’s and make a career out of it because employees are taken care of and trained for more than just a job. When Terrance Rockstad and CEO Dennis Bosch chose to sell Dan’s Supermarkets to SpartanNash Company in 2015, it was after a more than 40-year run for them, and they chose to retire to spend more time with their families. “While I have enjoyed all my various roles and immersed myself in all the new challenges, it has been difficult to always balance my personal life with my professional life,” Rockstad said in a letter. “My family and also my friends are very important to me, and, this year, it just seemed like the right time to spend more time with both my wife, my daughter and all my treasured friends.” “If a customer walked into a big box store wanting a particular product they saw in a commercial or magazine ad, the store may do nothing because it’s going to carry the merchandise they’re told to carry by a bigger corporation,” Olson explains. “But we follow up on it. We try to find that item for the customer.” Servicing their patrons in this way is what Olson believes is the biggest difference between Dan’s and its competition. “We know we’re not the cheapest in town, but we’re also not the most expensive. You have to give it to them in the service — in the smiles, the ‘please’ and ‘thank yous,’ clean stores and parking lots, and the variety of product in the stores,” he said. “That’s how we win them over.” NORTH: H 3103 N 11th St. Bismarck, ND 58503 H 701-258-7791 H Hours: Open 24 hours H 3103 Yorktown Dr. Bismarck, ND 58503 H 701-751-7474 H Hours: (Mon-Sun) 6 AM — 10 PM CENTRAL: H 1122 N 3rd St. Bismarck, ND 58501 H 701-223-4766 H Hours: (Mon-Sun) 6:30 AM — 10 PM H 1190 W Turnpike Ave Bismarck, ND 58501 H 701-224-0037 H Hours: Open 24 hours SOUTH: H 835 S Washington St Bismarck, ND 58504 H 701-255-3517 H Hours: Open 24 hours MANDAN: H 500 Burlington St. SE Mandan, ND 58554 H 701-667-5748 H Hours: (Mon-Sun) 6 AM — 11 PM H dansupermarket.com The recent votes for Best Grocery Store prove the company has won over its guests, and Olson said management was very excited to get the news. “We appreciate the customers voting for us and the minute we received the information that we won, we gave it to Joe (Murphy) and SpartanNash sent out a notice to the whole company,” Olson said. With six local locations, Olson said he often hears people claim that Dan’s doesn’t have much competition, but he disagrees since even gas stations and pharmacies sell groceries. Olson said Dan’s management has always aimed to improve upon things, and when SpartanNash took over, remerchandising the north store near Century Avenue and State Street was a continuation of that commitment. Murphy views that renovation as one of the highlights of the company’s first year in Bismarck. “I’ve seen a lot of businesses come and go out of Bismarck, so we must have been doing something right to be an independent business — and now a corporation — to stick around,” Olson said. “It’s an accomplishment to do the right thing for the customers.” BEST OF THE BEST 2016 | 15 Bismarck Tribune THANK YOU FOR VOTING US Dans SuperMarket would like to thank our customers in the Bismarck/Mandan area for their continued trust. Were thrilled with your unwavering support of our hometown stores. Were committed to providing your families with the freshest local and organic produce, meat and deli products in the market, as well as great deals every week that support your budget. Stop in to experience the Dans difference. Our associates are ready to help you find the very best selections to serve your family and friends. dansupermarket.com BISMARCK BISMARCK BISMARCK 835 S. Washington St. 255-3517 1122 N. 3rd St. • 223-4766 Hours: 6:30 a.m. - 11 p.m. 3101 N. 11th St. 258-7791 BISMARCK BISMARCK MANDAN 1190 Turnpike Ave. 224-0037 3103 Yorktown Drive 751-7474 500 Burlington St. SE Hwy 1806 S. • 667-5748 16 | BEST OF THE BEST 2016 Bismarck Tribune H Director: Michelle Thompson H 1500 Interchange Ave. Bismarck, ND 58501 H 701-250-9000 H Hours: (Mon-Thu) 9:00 AM – 9:00 PM (Fri) 9:00 AM – 6:00 PM (Sat) 9:00 AM – 5:00 PM H spadathena.com Spa-D’Athena FIRST PLACE: BEST SPA, BEAUTICIAN/BARBER – SAMANTHA ECKROTH, RECEPTIONIST – JAMIE THRASHER HONORABLE MENTION: FULL SERVICE NAILS, MASSAGE October 22nd will mark the beginning of Spa D’Athena’s 17th year as BismarckMandan’s Original Premier Day Spa. Spa D’Athena owner JillMari’s vision, that Spa D’Athena not be just the name of a business, but a feeling, an experience and a part of the community, has become a reality. 15 years ago, when The Bismarck Tribune began publishing the “Best of the Best”, the people of Bismarck-Mandan voted Spa D’Athena “Best Spa” and have every year since then for 15 years in a row. This is both humbling and the greatest honor Spa D’Athena could ever envision. Thank you. Over the years, Spa D’Athena has won numerous local and national awards as well as recognitions for the salon, the spa and community involvement. It is so exciting to see the people that started or continued their professional careers at Spa D’Athena have continued the vision not only in Bismarck and Mandan, but throughout North Dakota, Minnesota, Texas and Florida to name a few. It is even more exciting to see Spa D’Athena’s fabulous team members being recognized individually by Bismarck-Mandan as “Best of the Best”. being part of the team at Spa D’Athena. Jamie is in the processes of pursuing her career in accounting, but you can still catch her creating a Spa D’Athena guest experience and helping others “Leave the World Outside”™ on the weekends. Spa D’Athena would like to congratulate one of our Lead Stylists, Samantha Eckroth, for being voted “Best Beautician/Barber”. Samantha recently became one of two Bumble and Bumble Educators at Spa D’Athena and one of only a few in North Dakota. Spa D’Athena has no doubt the world will see Samantha’s artistic color skills on stage or in print someday. JillMari, Brent, Michelle and Paula would like to personally thank the fabulous team at Spa D’Athena and the incredible talent, techniques, knowledge and personalities that have joined Spa D’Athena these last few years. The new massage, esthetic, nail and salon experiences the team has created, with their techniques and knowledge, are a fantastic foundation that the vision of Spa D’Athena can continue to grow on for another 15 years! Spa D’Athena would also like to congratulate one of our Guest Service Associates, Jamie Thrasher, for being voted “Best Receptionist”. Thank you, Jamie, for Samantha Eckroth Bismarck Tribune BEST OF THE BEST 2016 | 17 VOTED: First Place BEST SPA BEST STYLIST/BEAUTICIAN BEST RECEPTIONIST Honorable Mentions: BEST MASSAGE BEST FULL SERVICE NAILS ease add t ese JillMari and Brent would like to personally thank the team at SpaD’Athena for their dedication, enthusiasm and fantastic smiles! 18 | BEST OF THE BEST 2016 Bismarck Tribune KFYR-TV FIRST PLACE: BEST NEWS ANCHOR - MONICA HANNAN Thank you, Bismarck-Mandan, for voting KFYR-TV news anchor Monica Hannan Best News Anchor in the 2016 Bismarck Tribune Best of the Best! Why did you choose this profession? I wanted to be a writer, and this seemed a good fit for that type of skill. H KFYR-TV H 200 N. 4th St., Bismarck H 701-255-5757 H yournewsleader.com Tell us a little about the business. What do you specialize in? KFYR-TV is a television news organization dedicated to providing up-to-the-minute information to our customers across all platforms. What is your secret to being the “best of the best”? I believe that it’s my commitment to the community. I chose this as my hometown years ago and have never looked back. Have you received any other awards or recognitions? I have won three Emmy Awards for my work as the news director, and have been awarded Best Anchor by the North Dakota Broadcasters Association. What should people know about KFYR-TV? We strive to be fair and balanced in our reporting of the news, and in my current role as the Managing Editor, I work to make sure my colleagues do the same. Carino’s FIRST PLACE: ITALIAN FOOD Carino’s has been voted the best Italian cuisine in Bismarck, including the best pasta! We’re open for lunch and dinner with a menu that offers Italian classics, to our oneof-a-kind spiced Italian favorites, and all of our offerings are handcrafted from the finest, freshest ingredients available. Whether you love the classics, or the spice, it will always be fresh and handmade to order at Carino’s. We even have a menu for those with restrictive diets and an extensive gluten-free menu. y Carino’s has somethingg for everyone. H 1601 W Century Ave, Bismarck, ND 58501 H 701-258-5955 curbside-to-go: 701-255-0266 H Sun. – Thu. 11 AM – 10 PM; Fri. – Sat. 11 AM – 11 PM H carinos.com Come enjoy our warm, comfortable environment that invites friends and family to relax and enjoy lively conversations and a great meal. Bring your family on Mondays for 1/2 price platters, and satisfy your hunger and have a great time in our familyfriendly atmosphere. Also, join us for Wine Wednesday and receive 1/2 price bottles of wine. You’ll love the food and exquisite wines. It’s a little celebration of the good things in life. Don’t forget that we cater too! Every event is unique, which is why we offer a wide range of catering options that can be customized for your event. Have questions? Need an estimate? Ready to book an event? Let us know.
