2011 - Public Authority for IHSS

California State
Budget Update –
consequences
for IHSS
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Consumer and
homecare worker
activists speak
out for IHSS
Clip and Save:
Important phone
numbers
p.7
Preview the
NEW Guide to
Safer Homecare
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6955 Foothill Blvd, 3rd Floor • Oakland, CA 94605 • phone (510) 577-3552 • fax (510) 577-3579 • www.ac-pa4ihss.org
Public Authority for IHSS in Alameda County Staff
in Alameda County
Management
Charles Calavan
Executive Director
Christine Morgan
Operations Manager
Linda Ayala
Training & Outreach Coordinator
Nicole Albertini-Norris
Senior Registry Coordinator
Registry
Rose Acampora
Registry Coordinator
Debra Howell
Registry Coordinator
Artina Lim
Registry Coordinator
Dawn Watts
Registry Coordinator
Operations
Cecilia Carey
Health Benefits
Eligibility Specialist
Cheryl Dunn
Administrative Assistant
We provide:
• IHSS Homecare Worker Referrals
• Education and Training
• IHSS Worker Benefits Enrollment
• Emergency IHSS
Worker Replacement
• Advocacy opportunities
and more…
Our New “Look”
and Commitment
By Charles Calavan, Executive Director
This year, while working with a design firm to create a new logo and
look for our Public Authority, the staff and advisory board members of
our Public Authority were challenged to consider what our image and
purpose has been and what it should be.
This newsletter contains some elements of the new look, which includes
a new logo. By the end of 2011 we will have a totally new website that
will be more user-friendly and more informative to those viewing it,
making it possible to communicate and interact with us. But more
important than a new look is our renewed dedication to our purpose
and to excellence in service.
As we reviewed our current image and operation, we identified and
re-committed ourselves to informing, empowering and supporting
IHSS consumers and workers, and reaffirmed our values of access,
respect, fairness, choice, and providing the best service possible.
Our Vision is to maximize independent living and promote quality
homecare services for IHSS consumers and homecare workers in
Alameda County.
Our Mission is to give IHSS consumers a voice in how services are
provided, to improve the availability and quality of IHSS, and to
support services that enhance the lives of seniors and persons with
disabilities who choose to live independently and with dignity in
their homes.
Our Promise is to provide accessible and compassionate services so
that IHSS consumers can successfully navigate the IHSS program and
find and maintain quality homecare services. We promise to support
the IHSS homecare workers through opportunities for employment,
benefits and professional development.
In this Issue
In Defense of Public Authority
Advisory Boards………………1
Request PA Services………….6
Clip and Save: Important
State Budget News: The Good
Phone Numbers……………...7
and the Bad for IHSS………….2
New Tools for Homecare
Payroll Deductions:
Workers: “Caring for Yourself
Understanding Your Paycheck...3 While Caring for Others”……8
in Alameda County
Making the Personal Political…4
In Defense of Public Authority
Advisory Boards
Editorial by Blane
Beckwith, Vice-Chair,
Advisory Board
Note from Editor: In the latest
round of budget cuts, the Public
Authorities were under attack.
This editorial is adapted from a
response Beckwith wrote on
a local disability electronic
mailing list.
Many people don’t seem to know this but the State
eliminated nearly all of the funding for every advisory
board across the state in their first round of budget
cuts in March 2011. At first, the state wanted to take
away 100% of our funding, and then decided to be
generous and give us a whopping $3000. (Previous
funding was $53,000/year.) To make things worse,
most community advocates have barely made any
mention about these disastrous cuts.
For some reason, people in the community don’t seem
to understand how important Public Authority Advisory
Boards (PAAB) are in the whole IHSS system. We are
just about the only people in this system who represent
IHSS consumers and providers. Even though we don’t
really have any power to implement solid changes or
change any rules, because we are just “advisory”, we do
have the power to make waves and create a lot of static
when things are being done in the IHSS system that
are bad for consumers and providers.
Most people in our community don’t understand the
whole concept under which the Public Authority system
was even created. The Public Authorities for IHSS were
created to make the whole process consumer driven, and
to give IHSS consumers and providers a bigger, more
effective voice. According to the rules, advisory boards
must be composed of a majority of consumers.
The Public Authorities
for IHSS were
created . . . to give
IHSS consumers and
providers a bigger,
more effective voice.
Personally, I suspect that
this State has gutted our
funding because we are
too effective and are
too good at doing what
we were created to do;
advocate for consumers
and providers.
A good example of this is the PAAB of Alameda County.
Our advisory board is recognized across the state as being
the most active among all the other advisory boards
We are constantly attending IHSS-related hearings
in Sacramento, and doing our best to give both IHSS
consumers and providers the best representation that
we know how to give.
Public Authority Advisory Boards are critical to
IHSS. Consumer direction means not just hiring and
supervising our attendants, but having a say in how
the system works.
On the front cover: Sacramento Rally; Michele Rousey, PA Advisory Board Chair and IHSS Provider Maria Sanchez;
Carmen Quinones, PA Advisory Board Member
Empower Inform Support
1
State Budget News
The Good and
the Bad for IHSS
By Charles Calavan,
Executive Director
In the last few
years, cuts in
the State budget
have put at even
greater risk the
health, safety,
independence and
lives of those who
rely on government services like SSI,
Medi-Cal, and In-Home Supportive
Services (IHSS). The budget passed
by the Legislature and signed by
Governor Brown for the fiscal
year starting July 1, 2011 brings
both good and bad new for IHSS
consumers and workers.
The good news is that the budget did
not include any immediate cuts to
IHSS services. Much of the credit for
this should go to all of those in our
community, including our Advisory
Board members, who met with
legislators and testified and fought
the cuts that were proposed. One
new statewide requirement is that
all consumers must submit a form
2
Empower Inform Support
Disabled and senior activists gather in San Francisco
to speak out against proposed cuts to IHSS.
signed by their medical practitioner
stating they recommend that the
consumer receive IHSS to prevent
the need for out-of-home care.
The bad news is that savings are
projected from several initiatives
that if not realized will result in a
cut to IHSS. Worse news is that there
is “Trigger” language in the budget
that says if the very optimistic
projection of an additional $2 to $3
billion in taxes and other revenues
does not occur by December 2011,
there is an automatic across-theboard cut of $100 million to IHSS
that reportedly would require
about a 20% cut in IHSS services.
Another cut in IHSS would occur if
savings projected from giving certain
Medi-Cal recipients a medication
dispenser are insufficient.
The other bad news is that the
State’s funding for Public Authority
Advisory boards was reduced from
$53,000 to $3000 a year. There was
also a significant cut in State
funding of the operation of Public
Authorities, which provide registry
service, training, advocacy, and
administer eligibility of provider
health benefits.
See BUDGET on page 7
Join the IHSS
Consumer
Discussion Group!
Got questions
about how IHSS
works? Do you
find it hard to
find the right
IHSS homecare
worker for
you? Would you like to socialize
with other IHSS consumers? Join
us for the IHSS Consumer
Discussion Group!
No need to travel; no need for
special equipment; a simple
phone call will do. The group
meets via conference call. You
just dial a toll-free number from
your home phone to join in the
discussion. New participants can
join at anytime. Sign up by calling
the Public Authority Training
program at (510) 577-3554.
This class is sponsored by the Public
Authority for IHSS. Telephone
services for discussions is provided by
Senior Center Without Walls,
an outreach program of Episcopal
Senior Communities.
Payroll Deductions
Understanding Your Paycheck!
By Linda Ayala, PA Training Coordinator
As IHSS homecare
workers, you receive
your paycheck twice
a month, but what
do all these
deductions mean?
Social Security (FICA): This is an automatic deduction for all
homecare workers over 18 who earn over $1500 in wages a year
EXCEPT parents or spouses of consumers, who are NOT eligible.
FICA tax money is placed in the Social Security Trust Fund, which
provides retirement income, disability income and benefits for
survivors. 1(800) 772-1213
Medicare: This is another automatic deduction for all homecare
workers over 18 who earn wages over $1500 a year, EXCEPT parents
or spouses of recipients, who are NOT eligible. Medicare is the
health plan for people 65 years of age or older. 1(800) 772-1213
State Disability Insurance (SDI): Automatic deduction for all homecare
workers over 18 who earn more than $750 per quarter, EXCEPT parents
or spouses of recipients. SDI (And Paid Family Leave (PFL) which is a
part of SDI) is a benefit for those unable to work due to disability, birth
of a child or the need to care for a disabled family member. Parents or
spouses of recipients CAN elect to participate in the SDI program by
completing the “Elective SDI Coverage” form and paying out of pocket.
1(800) 480-3287 SDI and 1(877) 238-4373 for PFL
Federal/State Income Tax (FIT/SIT): No automatic deductions.
You must request that taxes be withheld by completing a W-4 Form
and submitting it to payroll. The state will decide if you are eligible
to have taxes withheld ONLY after you make the request. State and
Federal Tax withholding is VOLUNTARY. However, you are still
required to complete and file an income tax return and pay taxes
on your earnings. 1(800) 829-1040
Other Deductions
For information on your health, dental and vision benefits,
call (510) 577-3551.
For information on your union dues and other union deductions,
call SEIU LTCW at 1-877-MYULTCW (698-5829).
Homecare Worker
Transportation
Benefit Comes
to an End
As of September 30th 2011 the
Public Authority will no longer
be holding the transportation
lottery and distributing commuter
checks and gas cards to homecare
workers. This change was agreed
upon by Alameda County PA and
SEIU – ULTCW as a way to keep
low-cost health, dental and vision
benefits available to homecare
workers despite an increase in the
cost of coverage.
The transportation lottery has
helped many homecare workers
over the years. Since 2002, when
the benefit began, over 5,500
homecare workers have won
$150 - 180 in BART, bus passes,
commuter checks
or gas cards. That’s
over $1,000,000!
Congratulations to
the many winners.
Benefits with
No Deduction
Unemployment insurance (UI):
No deduction. Homecare workers
who lose their job may apply for
this benefit if they earn more than
$1000 in a quarter, EXCEPT
homecare workers under 18 and
parents or spouses of consumers.
1(800) 300-5616
Worker’s Compensation: No
deduction. Benefits are available to
eligible homecare workers. To make
a claim, call payroll, (510) 577-1877.
To follow up on a claim, call
State Compensation insurance
Fund (SCIF) 1(951) 697-7300.
Empower Inform Support
3
Editor’s note: Thanks to all members of the Public Authority Advisory
Board for contributing their ideas and experiences to this article!
Michelle Rousey, Public Authority
Advisory Board (PAAB) Chair
[IHSS] has saved my life.
It has saved me from being
in an institution.
Making the Personal Political
By Nicole Albertini-Norris, Senior Registry Coordinator
and Debra Howell, Registry Coordinator
The Importance of IHSS
Although her declaration is powerful, it is not
uncommon: “[IHSS] has saved my life. It has saved
me from being in an institution.” Michelle Rousey,
Public Authority Advisory Board (PAAB) Chair is no
stranger to sharing her story and her commitment
to IHSS. Four years ago she joined the PAAB as a shy
young woman, yet someone who already had years
of experience as an IHSS consumer. Now she is
a Sacramento regular,
speaking out in support of
IHSS in front of legislators
and the media.
For PAAB members the
personal has long been
political. Members are IHSS
consumers or providers
and therefore recognize
the importance of IHSS.
Former PAAB member Janien
Harrison, a consumer since
2001, points out, “IHSS is the
ability to live independently
with support and safety and
confidence. [It means] having
a better quality of life. I’m
thankful it meets my basic needs.” Similarly,
Jim Gonsalves, a longtime consumer and Advisory
Board member, says, “[W]ithout [IHSS], people
wouldn’t be able to live independently.”
The California State governor and legislators have
repeatedly cut IHSS. The message is clear. Seniors and
people with disabilities are not seen as a priority.
It is sad to see that “20 years after the Americans with
Disabilities Act was signed, things are getting worse
for us. States want to save money by cutting services
to the most vulnerable people. That’s us, the disabled,”
explains Blane Beckwith.
Although it appears easy for legislators to target the
most vulnerable, in reality “a person who is unable to
stay at home because of the proposed IHSS cuts and
goes into a nursing home would cost the state five times
as much. The IHSS program is a cost-effective part
of California’s long-term care system. The Legislative
Analyst’s Office has estimated that annual spending on
each IHSS recipient is $9,924—as compared to nursing
home costs of approximately $55,000 a year” (IHSS
Coalition). This fact alone means that cutting funds to the
IHSS program would not only directly affect seniors and
people with disabilities, but also means that ultimately the
State will be paying over five times more for them in the
long run – undoubtedly greatly worsening the deficit.
Jim Gonsalves, Advisory Board Member
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Empower Inform Support
From left to right: Carmen Rivera-Hendrickson, Consumer Alternate; Taiis Collins, Non-family Provider;
Jim Gonsalves, Consumer Over-60; Ramiro Montoya, Disability Advocate; Robert Smith, Consumer Over-60;
Michelle Rousey, Consumer Under-60; Sandra J. Johnson-Simon, Elderly Advocate
Not in photo: Blane Beckwith, Consumer Under-60, Mark Beckwith, Consumer Under-60,
Carmen Quinones, Consumer Over-60, Will Scott, Family Provider
The Importance of Advocacy
Advisory Board members are not simply affected
by proposed cuts—they are also doing a lot to prevent
them. Members reported that Alameda County has
one of the most pro-active Public Authority Boards in
California. Mark Beckwith and
others talked about some of the
advocacy he and other members
are doing, including visiting State
legislators in Sacramento,
writing letters to government
officials, speaking to the press,
and being involved with the
IHSS Coalition – a group
comprised of stakeholders in
the California IHSS program
– to “keep track of what is
happening in Sacramento.”
“(We) let consumers know
what’s going on and also
to not to let the cuts happen,”
said Michelle Rousey, Board Chair. “We tell what good
IHSS does and how it is effective.”
Mark Beckwith,
Advisory Board Member
“I’ve worked at State and local levels to get legislators
to work together to do what is best, rather than just
going where the buck goes,” said PAAB member
Carmen Rivera-Hendrickson. “Sometimes it’s very
frustrating. They don’t consider consumers; they
consider only the budget.”
Ramiro Montoya, an active member of the PAAB, said
“I have been involved with rallies, media, …. try[ing] to
get the media involved or at least transmit to them the
importance, the benefits of [IHSS]. I explain to them it
is less expensive for people to stay in their own homes.”
Civil rights demonstrations are important to board
members. Ramiro Montoya continues, “the people who
were arrested for protesting the last round of cuts, in my
opinion, are heroes because with all their disadvantages
they still risked it.”
Several members are active in outreach at community
events as well. Carmen Quinones, a consumer, attends
many outreach events, including the annual Transition
Faire for teenagers and young adults with developmental
disabilities. She also distributes Public Authority
brochures to get the word out.
Consumers are not the only
active Advisory Board members.
Will Scott, an IHSS provider,
became personally involved with
this struggle when his wife was
injured and became a paraplegic.
He remembers that he had to
fight to get his wife the services
that she needed and then thought
about all the people who do not
have anyone to fight for them.
He says, “I’ve been very active in
the community and politically
to be a voice for those who don’t
have a voice…I doubt very
seriously that I [will] ever stop.”
Will Scott, Chair, Advisory
Board Finance Committee
See GIVING BACK on page 7
Empower Inform Support
5
The PA Registry
If you need a Homecare
Worker or need a job as
a Homecare Worker, the
Public Authority Registry
is the place to call.
For a List of Homecare
Workers, call:
(510) 577-1980
For a Job as a
Homecare Worker, call:
(510) 577-5694
We serve IHSS consumers who
are in need of assistance in finding
and hiring IHSS homecare workers.
Consumer Requirements:
• Have IHSS hours approved
by a Social Worker
• Complete a Registry Intake process
over the phone with Registry staff
We recruit and screen homecare
workers to be listed on the Registry.
Being listed on the Public Authority
Registry is not a guarantee of a job.
It is only a referral service.
Homecare Worker Requirements:
• Complete Application for the
PA Registry
• Submit a copy of your ID
and Social Security Card
• Have at least five (5) years work
experience (any kind of work)
• Provide three (3) verifiable
supervisor references
• Complete a face-to-face
interview with Registry staff
• Pass the County Live scan
(fingerprinting)
• Attend a County
Orientation session
• Have a desire to help those
in need!
x6
Empower Inform Support
Rapid Response
Do you urgently need care at
home, but your regular IHSS
worker is sick or unavailable?
You can call RAPID RESPONSE
at 1(877) 306-4425
Have an Urgent Need for a
Homecare Worker?
• Calls can be made 24 hours a day, seven days
a week to request a replacement worker.
• Rapid Response is a FREE emergency homecare
worker replacement service for IHSS consumers
in Alameda County.
• The service is available to those with an urgent
need for personal care (such as bathing, dressing,
toileting, feeding) or critical domestic services
(such as cooking) that cannot wait until a regular
IHSS worker is available.
• Rapid Response workers are not allowed to do
routine housework, transportation, protective
supervision or paramedical services (such as
wound care or injections).
• Rapid Response provides service for urgent needs
only—1 to 4 hours each visit and no more than
4 visits per month.
• Rapid Response service hours are deducted from
your IHSS hours authorized for the pay period.
• Rapid Response is a program of the Public
Authority for IHSS.
Continued Articles
Budget
continued from page 2
At the end of June 2011, the Board of Supervisors in
Alameda County gave our Advisory Board $50,000
to make up for the cut in State funding. Again: good
news, bad news, since unfortunately, the $50,000 was
taken from our Public Authority’s operations budget
for 2011-2012, which was already about $100,000
less than what we projected we needed to spend to
avoid cutting staff and the state mandated services
we provide.
As I write this in August 2011, we are trying to figure
out where to find the $150,000 in savings we need to
balance our operations budget.
Giving Back:
Assistance and Compassion
continued from page 5
Sandra J. Johnson Simon, PAAB Secretary, is also
a provider for a relative and a community activist.
She says, “It is important
to me being on the
I am able to
Advisory Board that
intelligently
I am kept up-to-date
assist others…
on all the happenings,”
including IHSS policies
and the State budget. “I am able to intelligently assist
others who have questions (about) IHSS.”
The most recent addition to the PAAB, Robert Smith,
began in January 2011. Through participating on the
Board, he has learned “to be able to implement rules
and laws to sustain elderly people going forward.”
Ramiro Montoya concludes that if nothing else, his
experience on the Advisory Board has taught him to
be more compassionate. “Because if you are 100%
healthy, you don’t realize the disadvantages that
others have.” As Carmen Rivera-Hendrickson points
out, the Board’s and her purpose is “to make the
consumer’s voice count. That’s my main goal – to be
able to provide better in-home supportive services
for all.”
Important
Phone Numbers
CLIP AND SAVE!
Public Authority for IHSS
Main Number
(510) 577-3552
Registry Consumer Line
(510) 577-1980
Registry Provider Line
(510) 577-5694
Training Program
(510) 577-3554
Provider Health Benefits Eligibility
(510) 577-3551
Rapid Response
1(877)306-4425
IHSS/County Numbers
Area Agency on Aging, Alameda County (510) 577-1900
IHSS Intake (Applying for IHSS)
(510) 577-1800
IHSS Payroll (Timesheets and paychecks)
(510) 577-1877
On-the-Job Injuries:
Report to IHSS Payroll
(510) 577-1877
Alameda County Social Services
(Medi-Cal, Cash Grants, Cal Works, etc)
1(888) 999-4772
Fraud
(510) 383-8777
Emergency Numbers
Emergency Response
9-1-1
Adult Protective Services
1(866) 225-5277
Numbers for IHSS
Homecare Workers
Alameda Alliance for Health
(510) 747-4567
Delta Dental PPO
1(800) 765-6003
Delta Care USA (HMO)
1(800) 422-4234
EyeMed Vision Benefits
1(866) 723-0514
SEIU LTCW (Worker Union)
1(877) 698-5829
EDD for Unemployment
1(800) 300-5616
Workers Compensation Insurance
1(800) 736-7401
Labor Commission
(510) 622-3273
Empower Inform Support
7
New Tool for IHSS Homecare Workers!
Use less harmful chemicals when possible.
Open windows and/or use
a fan to get fresh air.
Use cleaning gloves to protect skin.
Caring for Yourself
While Caring for Others
Working with
Cleaning Products
By Pashtana Haroon,
former PA Project Assistant
Many cleaning
products cause:
As homecare
workers,
you worry
about the
health and
safety of the
IHSS consumer you work for. But
how often do you think about your
own health and safety? If you were
injured or sick, who would care for
the IHSS consumer? Furthermore,
homecare workers are employees
who deserve a safe place to work.
In response to this need, the
Public Authority joined with
the SEIU–ULTCW union, UC
Berkeley and the National Institute
for Occupational Safety and Health
(NIOSH) to create an easy-to-use
handbook full of ideas on how
to improve safety and health for
homecare workers. As an added
benefit, most of the suggestions
increase the health and safety of
IHSS consumers too!
8
NEVER MIX bleach and ammonia!
The fumes can be deadly!
Empower Inform Support
The handbook is easy to use and
is full of illustrations, showing the
safe way to complete tasks such as
housecleaning, laundry, transfers,
working with sharps and more.
There is also a special section that
shares ideas on how homecare
workers and consumers can talk
about safety.
See the tips to the right and the
illustrations at the top of this page
for samples of the information
you’ll find in the handbook. For
more recipes and other tips on
staying safe, you can request a copy
of the handbook. It is available in
English, Chinese and Spanish and
is free for IHSS consumers and
homecare workers.
You can access it online at www.
ac-pa4ihss.org/factsheet-manuals
or fill out and return the response
card on page 9 to receive a copy
by mail.
• Skin rashes or burns,
red, itchy eyes
• Breathing trouble (wheezing,
coughing, shortness of breath)
• Headaches, dizziness
Tips:
• Read labels and follow directions.
• Keep container closed when not
in use.
• Get a copy of the handbook for
more tips in this section!
Less Toxic Cleaners:
General cleaner
Mix seven (7) drops of dish soap in
a standard size (24 oz.) spray bottle
and fill with water. Cleans counters,
floors, and walls.
Glass cleaner
Mix ½ white vinegar with ½ part
water. Rub windows with newspaper
and fill with water. Cleans counters,
floors, and walls.
Free Handbook on IHSS?!
Alameda County
In-Home
Supportive Services
Handbook
IHSS Homecare workers . . .
IHSS Consumers . . .
• Do you know 45 minutes of
work can be written as .8 on
your time sheet?
• Do you need to hire a new worker and want
to know the basics?
• Do you want to know what your responsibilities
are as an IHSS consumer?
• Do you know who to call
if you are injured on the job?
You can find all of this information and so much
more in the IHSS Handbook!!
• Do you know that if you are paid
at least 80 hours a month, you
may be eligible for medical, dental
and vision insurance coverage
for as little as $20 a month?
Handbooks are available in English, Spanish and
Chinese. Access it on line at www.ac-pa4ihss.org
or fill out and return the response card on this
page to receive your free copy today!
Request Info & Free Handbooks Here!
¡Solicite manuales gratuitos aquí! / 在此處索取免費手冊！
English
Español
Chinese
c Please send me the
“IHSS Handbook.”
(Forty- five pages on how
IHSS works and how the
Public Authority can enhance
your IHSS experience!)
c Favor de enviarme por
correo el “Manual de IHSS”.
(45 páginas sobre cómo
funciona IHSS y sobre cómo
la Autoridad Pública puede
mejorar su relación con IHSS)
c 請給我一份「IHSS手冊」
（四十五頁有關IHSS的運作
以及公共部門如何可加強你
IHSS工作經驗的手冊）
c I am an IHSS Consumer
(Client)
c Soy un consumidor de IHSS
c I am an IHSS
Homecare Worker
c Please send me the homecare
worker health and safety guide,
“Caring for Yourself While
Caring for Others.”
Please mail to / Favor de enviar por
correo a / 請郵寄至 :
Public Authority for IHSS
6955 Foothill Blvd, 3rd Floor
c Soy un trabajador de cuidado
en casa de IHSS
c 我是一名IHSS使用者
c 我是一名 家務助理員。
c 請寄一份家務助理員健康和
安全指南「照顧他人同時照
顧自己」給我。
c Favor de enviarme por correo
la guía de salud y seguridad
para el trabajador de cuidado
en casa, “Cuídese a si mismo
mientras cuida a los demás.”
First Name / Nombre / 名字
Last Name / Apellido / 姓氏
Address / Dirección / 地址
Oakland, CA 94605
City / Ciudad / 城市
c Please add my e-mail to the
Public Authority E-News list.
E-News is sent out bi-monthly.
Phone number / Número de teléfono /
電話號碼
State / Estado / 州
Social Security No. / No. de seguro social /
社會安全號碼
Zip Code / Código Postal / 郵遞區號
E-mail address / Correo electrónico /
電郵地址
Empower Inform Support
9
6955 Foothill Blvd., 3rd Floor
Oakland, CA 94605-2409
www.ac-pa4ihss.org
in Alameda County
Co
D! E!
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For Non-English Readers…
English
If you need the information in this newsletter explained in
your native language, please call us at (510) 577-3552, and press extension 1
for assistance or to leave a message. Tell us what language you speak,
and we will call an interpreter to assist.
Chinese
此通訊為IHSS家務助理員和使用者提供有關IHSS家務助理
員公共部門登記處、訓練和教育、緊急助理員替工、家務助理員福利和爭
取權益等資料。.如你需要用你的母語向你說明這些資料，請來電
(510) 577-3552 按內線8要求協助或留下口訊。
Spanish
Este boletín ofrece información para los proveedores
y consumidores de los Servicios de Apoyo en Casa sobre el Registro
de trabajadores de cuidado en casa de la Autoridad Pública para IHSS,
capacitación y educación, reemplazo de emergencia de un trabajador
y beneficios de los trabajadores de cuidado en casa. Si necesita que se
le explique esta información en español, llame al (510) 577-3552.
Vietnamese
Dari
‫ﺍﻳﻦ ﺧﺒﺮﻧﺎﻣﻪ ﺑﻪ ﻣﺪﺩﮐﺎﺭﺍﻥ ﺧﺎﻧﮕﯽ ﻭ ﻣﺸﺘﺮی ﻩﺎی ﻣﺮﮐﺰ ﺧﺪﻣﺎﺕ ﺣﻤﺎﻳﻪ‬
‫( ﻣﻌﻠﻮﻣﺎﺗﯽ ﻣﯽ ﺩﻩﺪ ﺩﺭ‬In-Home Supportive Services) ‫ﺧﺎﻧﮕﯽ‬
.IHSS ‫ﺑﺎﺭﻩ ﺍﺩﺍﺭﻩ ﺩﻭﻟﺘﯽ ﻣﺴﺌﻮﻝ ﺛﺒﺖ ﻣﺪﺩﮐﺎﺭﺍﻥ ﺧﺎﻧﮕﯽ ﺩﺭ ﺳﻴﺴﺘﻢ‬
‫ ﺗﻐﻴﻴﺮ ﻣﺪﺩﮐﺎﺭ‬،‫ﻩﻤﭽﻨﻴﻦ ﺍﻳﻦ ﺧﺒﺮﻧﺎﻣﻪ ﺩﺭ ﺑﺎﺭﻩ ﺍﺳﺘﺎژ )ﺗﺮﻳﻨﻴﻨﮓ( ﻭ ﺁﻣﻮﺯﺵ‬
‫ ﮐﻤﮏ ﻩﺎ ﻭ ﺣﻤﺎﻳﻪ ﻩﺎی ﻣﺨﺼﻮﺹ ﻣﺪﺩﮐﺎﺭﺍﻥ ﺧﺎﻧﮕﯽ‬،‫ﺩﺭ ﻣﻮﺍﺭﺩ ﺿﺮﻭﺭی‬
‫ ﺍﮔﺮ ﻣﯽ ﺧﻮﺍﻩﻴﺪ ﺍﻳﻦ ﻣﻌﻠﻮﻣﺎﺕ ﺭﺍ ﺑﻪ ﻟﺴﺎﻥ‬.‫ﺑﻪ ﺷﻤﺎ ﻣﻌﻠﻮﻣﺎﺕ ﻣﯽ ﺩﻩﺪ‬
510-577-3552 ‫ ﻟﻄﻔﺎ ﺑﺎ ﺷﻤﺎﺭﻩ ﺗﻠﻴﻔﻮﻥ‬،‫ﺧﻮﺩﺗﺎﻥ ﺑﺮﺍی ﺷﻤﺎ ﺗﻮﺿﻴﺢ ﺩﻩﻴﻢ‬
‫ ﺭﺍ ﻓﺸﺎﺭ ﺩﻩﻴﺪ ﻳﺎ‬1 ‫ﺗﻤﺎﺱ ﺑﮕﻴﺮﻳﺪ ﻭ ﺑﺮﺍی ﺩﺭﻳﺎﻓﺖ ﮐﻤﮏ ﺷﻤﺎﺭﻩ ﺩﺍﺧﻠﯽ‬
.‫ﭘﻴﻐﺎﻡ ﺑﮕﺬﺍﺭﻳﺪ‬
Dari
Bản tin này cung cấp thông tin cho các nhân viên Dịch Vụ
Chăm Sóc Tại Gia (In-Home Supportive Services, IHSS) và những người sử
dụng dịch vụ về việc các nhân viên chăm sóc tại gia trong Danh Mục IHSS liên
quan tới Cơ Quan Công Quyền (Public Authority), sự huấn luyện và giáo dục,
thay thế nhân viên làm việc trường hợp khẩn cấp, các quyền lợi và quyền biện
hộ của nhân viên chăm sóc tại gia. Nếu quý vị muốn được giải thích thông tin
này bằng ngôn ngữ mẹ đẻ của quý vị, xin quý vị gọi (510) 577-3552 và bấm số
máy phụ là 1 để được trợ giúp hoặc để lại tin nhắn.
English
This newsletter offers information for In-Home Supportive
Services homecare workers and consumers regarding the
Public Authority for IHSS Registry of homecare workers,
training and education, emergency worker replacement,
homecare worker benefits and advocacy. If you need this
information explained to you in your native language, please
call 510-577-3552 and press extension 1 for assistance or to
leave a message.
ionnity!
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Atte mmu