CLG Annual Report 2013 - Calgary Legal Guidance

Transcription

CLG Annual Report 2013 - Calgary Legal Guidance
THANK YOU!
TO OUR CORE, SERVICE AND PROGRAM FUNDERS, WHO THROUGH
YOUR CONTINUED SUPPORT & PARTNERSHIP ENSURE DELIVERY OF
OUR SERVICES TO THE COMMUNITY
100, 840 7 Avenue S.W.
Calgary, AB T2P 3G2
Tel: 403-234-9266
Fax: 403-234-9299
E-mail: [email protected]
Annual Report
2012-2013
Board of Directors
Staff
EXECUTIVE DIRECTOR
LARRY HORECZY
DOMESTIC VIOLENCE AND LEGAL INTERVENTION PROGRAM
DVLI LAWYER – KEITH SHUSTOV
FAMILY LAW LAWYER - TIFFANY BUTLER
SENIOR MANAGING COUNSEL
MARGARET KEELAGHAN
EXECUTIVE ASSISTANT
CINDY MAZUREK
LEGAL ASSISTANT
MARILYN GILMOUR
COORDINATOR – MICHELLE POCOCK
COURT PREPARATION CONTRACT LAWYER – RITA SEARS
ELDER LAW PROGRAM
CHAIR – Lawna Hurl
PAST CHAIR – Derek Allchurch
VICE CHAIR – Michael Mysak
TREASURER – Wendy Ng
SECRETARY – Jean Munn
DIRECTORS
John Cuthbertson, Q.C.
Catherine Fox
Marcine Francis
Jennifer Koshan
Lisa Luedtke
Ed Ma
Blair Mason, Q.C.
Dalton McGrath, Q.C.
Sue Remmer
Anthony Strawson
Irfan Tharani
Annie Voss-Altman
Janna Watts
LAWYER – NATALIE SIMPSON
HOMELESS OUTREACH PROGRAM
LAWYER – GABRIEL CHEN
ADVOCATE – RACHEL SHEPHERD
FINANCE MANAGER
LAUREL WILLIAMSON
SOCIAL BENEFITS PROGRAM
LAWYER – MARCIE ZEMLUK
VOLUNTEER COORDINATOR
ADVOCATE —ALISON O’DRISCOLL
KIM FEODOROFF
IMMIGRATION PROJECT
VOLUNTEER COORDINATOR ASSISTANT/
CONTRACT LAWYER – MICHAEL BIRNBAUM
ADMINISTRATIVE ASSISTANT
ADVOCATE – CHERYL BLUNDEN
AGNES SZMELTER
CLIENT SERVICES COORDINATOR
ALISON O’DRISCOLL
LEGAL ASSISTANT – LINDA WINGFIELD
ARTICLING STUDENTS
HEATHER BEYKO
BRENDA KWAN
DIAL-A-LAW COORDINATOR/
FARINAZ RAZI
LAWYER REFERRAL OPERATOR
TARA SCHNEIDER
Left to Right: Front Row: Derek Allchurch, Michael Mysak, Lawna Hurl, Wendy Ng, Janna Watts
Middle Row: Ed Ma, Lisa Luedtke, Catherine Fox, John Cuthbertson, Q.C.
Back Row: Sue Remmer, Jennifer Koshan, Marcine Francis, Irfan Tharani, Annie Voss-Altman
Missing: Blair Mason, Q.C., Dalton McGrath, Q.C., Jean Munn, Anthony Strawson
INTAKE WORKER/RECEPTION
SHELANDA AL-SAQUAF
LAWYER REFERRAL OPERATOR
GEORGINA RICO ESPINOSA
ISAAC COUTO
GIVALATHA BALASINGAM
TARRA LOUCKS
CHERYL NEARING
KATHARINE WOLFE
PROFESSIONAL ADVISORY COMMITTEE
The Honourable W.K. Moore, Q.C. (Chief Justice Retired)
The Honourable Judge G.G. Cioni
The Honourable Judge A.A. Fradsham
Brian Felesky, Q.C.
Stephen Wood, Q.C.
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Success Stories
Domestic Violence Legal Intervention Program
MISSION STATEMENT
Calgary Legal Guidance exists to provide
legal assistance and information to
disadvantaged persons who would not otherwise
have access to such services
Sarah* contacted CLG in October of 2012 for information regarding her common-law relationship of 7 years and
property issues. While being screened for eligibility it came to light that her partner had charges of domestic violence.
Her partner had been charged with assault a year ago and hadn’t dealt with the charges, had several failure to appear
charges and a warrant for his arrest. In this time they were back living together because Sarah had no other housing
options. During this time her partner was using alcohol and was both emotionally and verbally abusive to Sarah. Sarah
knew he had a warrant for his arrest but never had the courage to report his whereabouts because she was financially
dependent on him and he would intimidate her. The DVLI Coordinator and Court Prep Lawyer provided Sarah legal
advice and emotional support, safety planning and referrals. After she knew her legal rights she had the courage to call
police and report his whereabouts. As a result he was picked up on a warrant and was removed from the home and his
court matters started again in domestic violence court. Sarah was able to stay in the home while she made plans for
her future and found safe and affordable housing. Sarah relied on the DVLI coordinator for emotional support and
encouragement as she made her plans to move forward in her life. The DVLI coordinator had regular contact with
Sarah throughout the court process involving her ex-partner, continually providing her with support and referrals.
Sarah’s application for financial benefits through Victims of Crime was successful and she received some money to help
her move out of the home. She has re-established a home for herself and is looking at going back to work.
Please note: The name Sarah has been used in place of the client’s real name to maintain anonymity.
VISION STATEMENT
Calgary Legal Guidance seeks to ensure
that all economically disadvantaged people in our
community have access to the legal information,
advice and representation that they require
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Message from the Chair
Success Stories
Social Benefits Advocacy Program
It has been another amazing year at Calgary Legal Guidance! With our 40th
Anniversary and lease renewal behind us, the Board of Directors turned its
focus to the issue of governance.
During one of our bi-weekly AISH clinics an incredibly shy and sweet young man came to meet with the staff lawyer. A
young immigrant to Canada who was previously living in the Province of Ontario, had been horribly abused by his
father and this was the reason that his mother moved him and his brother to Alberta. Due to past psychological and
physical abuse, a learning disability and the fact that he was battling severe mental health issues he was almost
completely unable to function as an adult. He applied for AISH and was denied repeatedly.
In January of 2013, the Board held a retreat to discuss better ways in which
the Board could reinforce its governance role and support CLG. In addition
to having a great time, we came up with many ideas that we are currently
discussing for implementation. We hope to accomplish great things with
our Board, Professional Advisory Committee and Board Committees in the
coming year.
In talking to this young man I learned that his family was struggling to survive. His mother was living in a van with her
dog and he and his brother were in two different shelters in the City of Calgary. I contacted his current physicians and
advised that if they supported his application for AISH, there is very specific language that they should use in their
letters to communicate this to AISH. Within two days I received supporting medical documentation from all of the
physicians I had contacted. Upon submitting this to AISH the young man was approved the following week.
On behalf of the Board, I would also like to introduce our new Senior
Managing Counsel – Margaret Keelaghan. Margaret has done a
phenomenal job thus far in her brief time at CLG and the Board thanks her
for all her dedication. Her energy and enthusiasm is refreshing and much
appreciated.
However, there was also the urgent need for housing so he was referred to our Homeless Outreach advocate.
Also on behalf of the Board, an enormous thanks to our Executive Director
Homeless Outreach Program
The HOP advocate determined that this family was experiencing many barriers including lack of income, significant
mental health concerns and addictions. The advocate figured out that other agencies were involved with the family,
streamlined their services and advocated that the family receive housing as a whole. This is a challenge because most
of the family unit were adults and the services available are often for single adults. After assessing the issues and
identifying their goals singularly and as a family we were able to make a plan. Our client obtained AISH with the
support of the SBAP program and also achieved housing with a rent supplement which the HOP advocate assisted the
family in getting. The advocate also referred the family to some other resources to support them in moving forward
and maintaining their housing. We completed a roommate agreement so that each family member knew how much
money they needed to contribute monthly towards the rent so it was clear and fair to everyone involved. The impact of
homelessness is immense to families and often families are forced to separate. This was a great success because not
only did their incomes increase, they received financial relief with the rent supplement and they were able to stay
together as a family.
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Larry Horeczy and his staff. Even a cursory glance at the Executive Director’s Report for this year clearly illustrates
the amazing job the staff has done to create, grow and improve the systems and services that serve our clients.
Finally, I would like to extend a heartfelt thanks to my fellow Board members for their passion for pro bono work
and CLG in particular. The tireless hours that the Board members and especially the members of the Executive
Committee put in to make this organization great is nothing short of inspirational. I’ve had the pleasure of
working alongside very talented people at CLG and they made my year as Chair very enjoyable.
It has been an absolute honour to have served CLG as Chair of the Board this past year and I’m looking forward to
supporting the organization as it continues to grow and to serve those who need it most.
Lawna Hurl
Chair, Board of Directors
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Treasurer’s Report
For the 2012/2013 fiscal year, overall revenue was $2.3 million, an increase by
19% over the previous year. With the increase in funding this year, we have
been able to focus on improving the quality of our service delivery model, add a
new pilot project to address the shortfalls in immigration and refugee legal
support, and cover escalating salary and rental costs that we are faced with in
the Calgary market.
Revenues for the 2012/2013 year were $2.3 million, representing a $0.5 million
increase from the prior year. The increase is largely due to increased funding
from the Alberta Law Foundation for our core programs by $0.2 million and
funding of $0.3 million for the addition of our new Immigration and Refugee
Legal Support program initiative. We are pleased to report that the Alberta Law
Foundation has renewed our Immigration Project for another year. Funding
from our other funders has remained relatively stable year over year.
Discretionary revenue sources have declined since the prior year as we did not
hold a fundraising function in the current year. Our newly formed Fundraising
Committee is committed to raising more discretionary revenue to support our
programs and the cash flow stability of our organization.
Operating expenses were $2.3 million in the fiscal year. Excluding the operating costs associated with the Immigration
Program, operating expenses represented an 8% increase over the prior year. The majority of the increase related to
salary and wages and rental costs. The operations resulted in a break even position with a slight surplus of $2,247.
Our business model has changed substantially since the 2010/2011 fiscal year when we had an extraordinary amount
of discretionary revenue from Emergency Protection Order work that we no longer service. The work in the past has
allowed us to build a reserve to protect the stability of our operations.
History of revenue and expenses
Revenue
Expenses
Surplus (Deficiency)
2012-13
2,316,034
2,313,787
2,247
2011-12
1,952,167
1,900,477
51,690
2010-11
1,857,124
1,637,683
219,441
Immigration Project
The Immigration Project began in early 2012 to address the shortfalls found in the current legal support system. Well
into its second year as a pilot project, it continues to provide immigrants and refugees with legal advice and assistance
in various immigration matters.
Comprised of a contract immigration lawyer, advocate, legal assistant, and an articling student, the Immigration Project
team assists clients with: claims for refugee protection, filing applications for permanent residency, application for
work permits and temporary residence visas, family sponsorship issues, and in some cases, representation before the
Immigration and Refugee Board.
In addition, through CLG’s volunteer lawyers, four free legal advice clinics are also offered through the Immigration
Project. Clinics are provided at community locations to allow for better accessibility by many newcomers. CLG provides
lawyers at Calgary Immigrant Women’s Association (CIWA), Centre for Newcomers (CFN), 1000 Voices at Genesis, and
Immigrant Services Calgary (ISC).
The Immigration Lawyer may attend at the clinics or work with the volunteer lawyers at the clinics to provide legal
advice and reviews each client intake and the advice given by volunteers. In addition, the Immigration Lawyer may
represent clients at refugee hearings, filing a Federal Court application on their behalf, or assisting clients through the
entire application process.
The Advocate provides direct services to clients in their program area and assists the lawyer in delivery of those
services. Much of the advocate work is legal information and paralegal work that allows the team of lawyer, student,
advocate and legal assistant to maximize the number of clients that can be served.
It continues to be a rewarding experience to be a part of CLG and its mission to provide legal assistance and
information to disadvantaged persons who would not otherwise have access to such services.
CLG is fortunate to have loyal funders and donors and the dedicated team of volunteers and staff. In particular, the
Alberta Law Foundation has been incredibly respectful and gracious to us through the many years and we are
appreciative for their support and commitment to our vision.
The nature of immigration law is often time consuming and time sensitive. The team at CLG, supported by volunteers,
allows for a high volume of both summary advice and follow up support and full representation that would not be
possible without all these components.
The Immigration Project is funded by the Alberta Law Foundation.
Wendy Ng CA, CBV
Treasurer, Board of Directors
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Treasurer’s Report
Donations
Law Society of
$67,358
Casino 3%
Alberta
$46,878
$63,278
2%
3%
Other
$71,696
3%
Solicitor General
$110,250
5%
FCSS
$126,283
5%
Dial-A-Law / Lawyer Referral Service
Dial-A-Law (DAL) provides the general public with basic information about the law and the legal system. This service is
available to anyone by calling a local number for residents of Calgary or toll free number for Albertans anywhere
outside the Calgary area. For those who are more comfortable using the internet, CLG began preparations to have all
topics available on the CLG website where multiple languages are available through the Google translate option.
Approximately one hundred and seventy five (175) topics are currently available within the areas of: Information on
Legal Assistance; Family Law, Wills & Estates & Dependent Adults; Criminal and Driving Offences; Business,
Employment, WCB, Intellectual Property; Real Estate, Landlord & Tenant; and Consumer Protection, Debt, Small
Claims, and Personal Injury. Expansion of topics is in progress in other areas such as Immigration, Family Law and
Residential Tenancy Dispute Resolution Service and topics will evolve as legislation and processes change.
CLG’s objective is to make DAL the most complete source for plain language consumer oriented legal information in
Alberta. During this past year dozens of volunteers worked hard to update all topics and record these on a new
automated system at CLG. This work will continue so that we can make DAL accessible, easy to use, current and
relevant.
The Lawyer Referral Service (LRS) is a system developed and maintained by the Law Society of Alberta that is delivered
by Calgary Legal Guidance. LRS assists members of the public in finding a lawyer who will provide the legal services they
require. By utilizing the Law Society database, the LRS operator provides the names and numbers of three lawyers in
the applicable area of law, closest to the area the caller is phoning from within Alberta. The partnership between the
Law Society and CLG allows users of both DAL and LRS to access both services with one call.
In 2012 the DAL/LRS Operators received approximately 70,000 calls from the general public seeking basic information
on a variety of Alberta’s laws.
Dial-A-Law is funded by the Alberta Law Foundation, and the Lawyer Referral Service funded by the Law Society of
Alberta.
United Way
$131,571
6%
ALF
$1,698,720
73%
Funding Sources
2012-2013
Social Benefits
Advocacy
$113,505
5%
Immigration
$270,575
12%
Education
$327,447
14%
Domestic Violence
Legal Intervention
$258,013
11%
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Program Stability and
Other
$183,371
8%
Community Legal
Services
$1,160,876
50%
Funding Uses
2012-2013
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Social Benefits Advocacy Program
Executive Director’s Report
The Social Benefits Advocacy Program (SBAP) supports clients through the process of acquiring or maintaining social
assistance benefits such as through the Assured Incomes for the Severely Handicapped (AISH) program, Alberta
Works, Old Age Security, and Canada Pension Plan – Disability and Canada Revenue Agency. Since the clients are both
economically disadvantaged as well as having at least one other disadvantage such as a disability, the program is
identified as serving the doubly disadvantaged (DD). The importance of this program is that it serves such a vulnerable
population. When doubly disadvantaged are unable to access basic benefits, these clients are without even the most
basic necessities of life.
Our logo includes the following: “Calgary Legal Guidance – Access to
Justice.” By placing it in our logo we are proclaiming that we will be part of
the solution to the need for Access to Justice. Everyone who works,
volunteers and supports CLG is thus part of the effort to provide Access to
Justice. It is our call to action.
In our attempts to increase access to justice we work hard to provide
meaningful service to everyone who contacts us. We have been focusing on
increasing our internal systems to be more efficient and increase our
coordination and cooperation with affiliate organizations to improve
services.
It is because of the urgent nature and high vulnerability that the SBAP program changed in structure this year.
Historically the program consisted of an advocate with a social sciences background. This past year we changed the
staffing so that the primary role is now held by a lawyer supported by an advocate who assists with intakes,
coordination, referrals and dealing with the complex social and emotional needs of the clients.
The Administrative Law Lawyer advises clients of the relevant legislation governing the social benefits sought and
whether other benefits exist that a client may be eligible for given their financial and medical situation. In addition, the
Lawyer assists clients by obtaining their medical records and providing supporting documentation to the relevant
government agency so as to facilitate resolution of their benefits issue without appeal. Representation is also provided
at appeals when clients have been unfairly denied or cut off their benefits as well as criminal proceedings relating to
social assistance issues.
While CLG has done tremendous work for more than 40 years, we are only a piece of the network that helps the vulnerable in
our society. Legal issues are inter-related with other issues such as poverty, social isolation, discrimination, racism, mental and
physical disabilities, addictions and victimization. CLG can provide legal assistance and some social advocacy through our
program advocates, but by working with other agencies within legal services and with other social agencies we can provide a
more holistic approach to the person who has reached out to us for help. Examples of partnering includes the Genesis Legal
Clinic in partnership with Legal Aid Alberta and Pro Bono Law Alberta as a way to reach those living in the northeast part of
Calgary, our work with Edmonton Community Legal Clinic and Legal Aid Alberta to have one common information system (for
implementation in the fall of 2013), negotiations to increase our services to the aboriginal population through Native
Counselling Services and Metis Nation and our work with multiple agencies in the immigration community (Centre for
Newcomers and Immigrant Services Calgary). As well, the transfer of primary responsibility for Family Court Duty Counsel to
Legal Aid Alberta will allow us to increase our follow up and representation on family law matters.
Funding for the Social Benefits Advocacy Program comes from Family and Community Support Services (FCSS) under
the Doubly Disadvantaged designation, with additional funding from the Alberta Law Foundation.
Elder Law Program
The Elder Law Program began in 2009 with a full-time lawyer researching the legal needs of older adults in Calgary. For
the past two years, the Elder Law Lawyer has been providing legal services to a steadily increasing number of older
Calgarians and their families who do not have sufficient assets to reasonably afford legal services or those who are
struggling with capacity issues.
The results of partnerships, dedicated staff and amazing volunteer commitment is an increase from six clinic sites to eleven, an
increase in the time spent with each client at summary advice clinics from 15 minutes to 30 minutes, an increase of more than
20% in follow-up services and a 60% increase in public legal education presentations to over 2,300 individuals. These numbers
are staggering and worth celebrating. This is evidence that we can make a difference through hard work, smart choices and a
team that cares about their community.
The Lawyer provides legal advice and representation in areas of law that have a particular impact on older adults,
including wills and estates, advance care planning, guardianship and trusteeship, health care, mental health and
capacity issues, and elder abuse. In addition, the Lawyer provides summary advice and brief follow-up services to older
adults in civil matters such as landlord-tenant, debt, foreclosure, and small claims.
The changes must continue because the need is great. We will continue to find efficiencies and improve our ability to reach
those who need help navigating the legal system. We will continue to work with our partners for coordinated and meaningful
service delivery. We will continue to reach out to the legal community for volunteers and direct support. We will continue to
keep the vulnerable individual in our hearts and minds with everything we do. Everyone in the legal community has a role to
play in supporting this effort so let your colleagues know what great work is being done at CLG and use your persuasive ability
to get them to join us. We can do great things together and the more we join together the greater the impact.
To date the Elder Law Lawyer has served primarily older adults but occasionally their family members or service
providers. The majority of files involve drafting documents including wills, enduring powers of attorney, or personal
directives prepared for clients.
This has been a great year at CLG. Challenging and demanding, but also rewarding. I am honoured to be part of such a great
organization and community in this noble effort to increase Access to Justice.
In addition, public legal education sessions are delivered on a variety of elder law topics at various locations throughout
Calgary.
Larry Horeczy
Executive Director
Strong partnerships have been developed with older-adult serving agencies, such as the Kerby Centre, the Action
Group on Elder Abuse, the Elder Abuse Response Team, and the various agencies involved in The Way In – Older Adult
Services.
The Elder Law Program has been imperative in helping Calgary’s community to better understand the legal landscape
of aging.
The Elder Law Program is funded by the Alberta Law Foundation.
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Senior Managing Counsel’s Report
Since joining Calgary Legal Guidance as Senior Managing Counsel in January of
this year, I have come to realize the significant leadership role that CLG plays in
the provision of access to justice in Calgary. I recently told the Court in a bar
call for one of our students that I had wondered if I would have any regrets
about wrapping up my interesting and busy private criminal defence practice to
take on this position. I have to say that I have not regretted a single day. CLG
in its current incarnation is an extraordinary organization staffed by dedicated
lawyers and students-at-law, advocates, administrators and front line staff who
every single day work to provide representation and very effective assistance
for the working poor, the elderly, the impecunious and the homeless. The staff
Homeless Outreach Program
The Homeless Outreach Program (HOP) has been serving clients who are homeless or at risk of homelessness and has
provided support for their legal and non-legal needs since 2007. The HOP team is comprised of a lawyer and an
outreach advocate.
The HOP program provides services for legal and non-legal issues with serious consequences (criminal penalties, loss of
housing, employment) where the individual would be unlikely or unable to effectively advocate for themselves.
The team mainly focuses on individuals facing multiple barriers in urgent and serious circumstances, with the aim to
address the immediate legal matter with the combination of legal representation and addressing issues that affect their
legal and personal situation such as homelessness and treatment needs. Clients who are homeless and/or in need of
treatment for mental health, alcohol or drug issues are more likely to become involved in criminal activity and have
poorer outcomes when appearing before the courts. By addressing these social and emotional needs while providing
compassionate legal defense, the HOP program provides the individual with the opportunity to break a vicious cycle of
living in crisis to one of hope and potential. When our lawyer can inform the crown and/or judiciary with the
information that the individual is receiving treatment and/or is living in a more stable environment, there is a greater
possibility of avoiding either conviction or incarceration while the individual begins a journey of healing.
The HOP Lawyer provides summary legal advice at regularly scheduled community outreach clinics and provides advice
to individuals with emergency matters on a walk-in basis, in person or by telephone. In addition the HOP Lawyer
provides assistance with tenant matters, employment, estate and debt claims and tickets. Representation is provided
for eviction hearings, criminal charges, foreclosure, tickets with Charter breach or a large number of tickets, and child
support stays and variations. With the assistance of volunteers, summary legal advice and identification statutory
declarations are provided at the Centre of Hope.
and lawyers bring to their positions a respect for the dignity of these clients that is touching and profound.
The volunteers, who are the heart of our organization, generously give of their time and their expertise at our downtown
evening clinics, our outreach clinics, in our office and not uncommonly, take on files pro bono or provide advice to our lawyers
and students. These dedicated individuals provide an invaluable service. Every day I see examples of the difference our
volunteers make in the lives of the many Calgarians who face barriers to justice.
CLG has undertaken a number of innovative projects in the last few years and continues to provide access to justice through
its core programs: immigration, homeless outreach, domestic violence intervention, elder law, social benefits advocacy and the
clinical program which includes an ever-expanding number of outreach clinics targeted at vulnerable and needy populations
such as recent immigrants, victims of domestic violence, aboriginal Canadians and those struggling with addictions, poverty
and homelessness. CLG also reaches those in need of legal services by providing public legal education in a number of areas
and to a number of different populations, including outreach to seniors’ facilities, homeless shelters and educational
institutions.
We continue to collaborate with a number of partners in the community including Legal Aid Alberta, Pro Bono Law Alberta, Pro
Bono Students Canada and Student Legal Assistance. We know that if members of the legal profession and other stakeholders
in the justice system are to make inroads in the provision of access to justice, there must be collaboration, innovation and
vision. Calgary Legal Guidance will continue to provide strong, innovative, compassionate leadership in the continuing
challenge to break down barriers to justice.
Margaret Keelaghan
Senior Managing Counsel
The HOP Advocate provides referrals and support in conjunction with other professionals the clients are working with
including: addictions and recovery treatment, mental and physical health support and services; and basic needs
including income support, furniture and food resources, housing referrals, and supportive/short term counseling and
support. In addition, the HOP Advocate continues to engage government and community agencies and provide
leadership in addressing barriers for low-income individuals.
The Homeless Outreach Program is funded by the Alberta Law Foundation.
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Alan D. Hunter Award for Excellence in Volunteerism
Recipient Paul Allyjan
The Alan D. Hunter Volunteer of the Year Award was established with the
intention of recognizing a special individual for their commitment to CLG
and the integral part they play delivering service to vulnerable Calgarians.
For 2012, CLG presented the Volunteer of the Year Award to an
exceptional member of the legal community, Mr. Paul Allyjan.
Paul completed his law degree at the University of Edmonton and was
called to the Alberta Bar in 2004. He joined CLG’s wonderful volunteer
roster in January of 2005.
From the onset, Paul’s commitment to his time at CLG is as one would
commit to a paid position. He always shows empathy and compassion
with CLG clients. Over the years we have received such comments as,
"This guy ROCKS!", "I now understand the process of divorce after only 15
minutes!", and “This volunteer was knowledgeable, answered all my
questions and has a wicked tie!”
Besides his regular monthly shift at CLG's downtown evening clinic, he has
been one of two volunteers who run CLG’s Do Your Own Divorce Clinics (DYOD). At the DYOD he patiently explains
the divorce procedure in plain English and walks clients through the paperwork. He has consistently made himself
available after these clinics to provide more information and instructions to those who need extra assistance. The
clinic is scheduled for a 2 hour period. He has streamlined the procedures down to a mere science and has been
known to facilitate this in 1 hour and 15 minutes which is a proud accomplishment in his eyes.
He also is one of the first volunteers to respond to CLG’s requests from the community to provide public legal
education. Over the years he has provided education sessions in areas such as Separation and Divorce, Custody and
Access and Common Law.
His colleagues and friends consider him extremely smart, passionate about the law and a very good lawyer who
shows patience and respect in the courtroom.
For these reasons and with our appreciation, we presented Paul Allyjan with the Alan D. Hunter Volunteer of the
Year Award for 2012.
Programs
Domestic Violence Legal Intervention Program
The Domestic Violence Legal Intervention (DVLI) program has been serving survivors/victims of domestic violence
requiring a multi-faceted approach since February, 1995. Historically the program consisted of two distinct services:
Court Preparation and Restraining Orders. However the program now works as a collaborative team providing legal
services and support to clients who are often in crisis and therefore require a supportive and holistic approach.
The DVLI team includes two lawyers and a coordinator working together to provide victims of domestic violence with
full legal support and advice tailored to their needs, making it unique as it is the only program of its kind in the
community. Often, clients require assistance with immediate needs, consultations, family legal advice and criminal law
education.
During 2012, 420 people were provided with varied services. In addition, numerous agencies were provided legal
information for their workers as well as their own clients. The team responds to requests from within Calgary and
around the city including Airdrie, Strathmore, Cochrane, Okotoks and High River. The team works with the City of
Calgary Police, RCMP, Victims Assistance and all domestic violence service programs such as Home Front and
emergency shelters.
The Court Preparation aspect of this program provides comprehensive assistance to victims of domestic violence
where the offender has been charged. Victims are assisted and empowered through services and supports provided by
the lawyer/coordinator team. The team provides independent legal information about the criminal court process,
court orientation sessions for clients subpoenaed by the crown to testify, court accompaniment, emotional support, as
well as information about and referrals to community supports and resources.
The “Restraining Order” aspect of the program assists persons with reviews of Emergency Protection Orders (EPOs),
where Legal Aid Alberta is unable to offer assistance due to a conflict. Representation is also provided for persons
applying for Queen’s Bench Protection Orders (QBPOs). We will no longer be using the term Restraining Order as it
does not accurately reflect the activities of the lawyer and team in this area.
In 2012, the Advocate increased efforts to provide regular legal education to service agencies within the domestic
violence community on the services available at CLG while working towards greater collaboration and awareness
within the community.
The Domestic Violence Legal Intervention Program is funded in part by the Alberta Government and United Way of
Calgary & Area.
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Public Legal Education
Volunteers
CLG offers legal education presentations and workshops to numerous groups and agencies in the community. In 2012, staff and
volunteers facilitated 105 presentations to 2319 attendees which represents an increase of 67% in the number of presentations and
more than 80% in attendees. Legal presentation topic requests range from Separation and Divorce, to Adult Guardianship, Wills and
Estates, Personal Directives and Power of Attorney and Small Claims Court Procedures. With the implementation of CLG’s
Immigration Project we have expanded topics to include Temporary Foreign Workers, Sponsorship, Working, Visiting and Studying
in Canada, and Changes in Immigration that effect Temporary Foreign Workers’.
Volunteer Legal Clinics
In 2012 CLG had 172 volunteer lawyers provide their knowledge and time to assist clients at both CLG’s downtown clinic and at our
outreach clinics accumulating 2558 volunteer hours. In an average month, CLG operates 32 legal clinics across Calgary.
In 2012 CLG partnered with Calgary Immigrant Women’s Association, Calgary Chinese Community Service Association, S.A.I.T.,
Calgary Drop In and Rehab Centre, Calgary Mustard Seed Street Ministry, and Calgary Urban Project Society to deliver legal clinics
on their premises to provide access to justice for their clients.
In September, we launched a new legal clinic being held at the Centre for Newcomers in partnership with Pro Bono Law Alberta,
Gowlings LLP and the Legal Aid Family Law office. This legal clinic provides assistance to low income individuals in areas of family
and immigration law.
In addition, through the collaborative efforts of CLG, Legal Aid Alberta and Pro Bono Law Alberta, a new legal clinic has been set up
in the heart of the NE in Calgary. The 1000 Voices Legal Clinic operates out of the Genesis Centre at 7556 Falconridge Blvd NE. A
seamless assessment process has been developed allowing for more time to focus on solving the legal issue and less administration
time. The result is an organized and effective model which delivers high quality pro bono legal services in a manner that works for
the clients and lawyers.
Areas of Law Advised On
William Aaron, Q.C. Danilo Aburto Jillian Acton Hema Ahuja Derek Allchurch Peter Allegretto Paul Allyjan Mike Anderson
Bernardita Apablaza Taylor Armfield Robbie Armfield Krista Athanasopous Lindsey Aufricht Mona Bachalo Sara Bagg John
Baharustani Jonathan Bahnuik Zukhraf Baig Michelle Bailey Fiana Bakshan Barbara Balfour Amanda Baretta Gillian Barnett
Robert Bassett John Batzel Gay Benns Erin Berry Wendy Black Sarah Black Robert Black Arlene Blake Max Blitt Joyce Bolton
Deborah Book Scott Bower Laura Brocklehurst Calum Bruce Jeff Brunner Randi Busenius Fraser Bush Tiffany Butler Keely
Cameron Kristopher Cameron W. K. Levi Cammack Erika Carrasco Katie Carrasco Brock Carscallen Deni Cashin Lainie Chan
Suchetna Channan Laura Chant Stephanie Charlebois Gabriel Chen Hema Chengkalath Cecelia Cheung Sunita Chowdhury
Aaron Chrisloff Ashley Christie Nancy Chung Ceri Chwieros Katherine Clayton Nadia Conforti Julia Coombe Amy Cooper
Melanie Cordie Jennifer Costigan Lisa Couillard Laura Coward Jordan Crone Melissa Cuba John Cuthbertson, Q.C. Lyndsey
Dangerfield Scott Davidson Suzanne Davies David de Vlieger Evan Dixon Bryan Duguid Alyssa Duke Jade Duong Lisa Ellis
Allison Eng Chris Erickson Susan Fader Henrietta Falasinnu Titi Farassat Memar Justine Farrow Marcos Ferdozzi Sheri Ferguson
Johanna Fitzpatrick Theodore Fong Ruellen Forsyth Nicholson Morgan Fowler Catherine Fox Marcine Francis Jillian Frank
Edwin Frayn Emmanuelle Frederic Darren Freeston Nicole Frenette Cecelia Frolick Karrisa Futerko Carol Gagne Kelly Galloway
Linda Garratt Julia Gaunce Gerald Gaunt Kathryn Gilmore Julia Gnida Carol Gonzalez Fraser Gordon Joanne Gordon Scott
Gordon Erika Gordon Rebecca Graham Matthew Grant Jonathan Griffith Tessa Guenther Don Hadley Matthew Hall Tracy Hall
Kelly Hannan Ashu Harjai Jillian Harker Dale Hensley Chelsea Hermanson Tina Hienz Alexander Hu Sandra Hudson Lawna Hurl
Celeste Hutchinson Sheila Hyatt Waldemar Igras Erin Ippolito Elizabeth Iredale Scott Iredale Kris Israel Lisa Jamieson Sara
Jaremko Manjote Jhai Calvin Johnson, Q.C. Suzun Johnson Leah Johnson Dave Johnson Sana Jomaa Amandeep Kahlon Akal
Kalgela Tahira Karim Kyle Kashuba Neil Kathol Dilpreet Kau Nidhi Kaushal Zureen Kazmi Gary Keay Jueles Kechis Tina Kesic
Sarah King Sarah King-D'Souza, Q.C. Gary Kirk Jenny Kirkpatrick Grame Kluge Chris Knight Trafton Koenig Ryan Konotopsky
Renee Konotopsky Jennifer Koshan Andrew Kuzma Erin Kuzyk Brenda Kwan Tara Kyluik Bernadette LaBrie Sheliza Ladha My-Le
Lai Jolene Lalonde Mason Lam Morwenna Lane Sylvia Lang Keith Laws Jessica Lawson David Le Boeuf Micahel Lee Cindy Lee
Elisa Lee Carey Leishman Sam Leung Lana Lien, Q.C. Jessica Lim Cecilia Low John Lowman Ioana Luca Lisa Luedtke Sonja
Lusignan Edwin Ma Meredith MacDonald Norm Machida Heidi MacIntosh Sarah MacLeod Lance Macumber Kevin Madison
Nicholas Maggisano Amy Maginley Chrystelle Malongue Alexandra Mann Keith Marlow Gillian Marriott Janice Martin Blair
Mason, Q.C. Lolita Matchee Sallee Maxwell Simon McCleary Wilson McCutchan Nichole McGarry John McGee Dalton McGrath,
Q.C. Michael McHenry John McKinley Laura McKinnon Sarah McLeod Rekha McNutt Anne McVea Anthony Merah Michael
Mercie Brandon Mewhort Scott Meyers Pawel Milczarek Robert Millard Birch Miller Deborah Miller Arthur Milne Darah
Milner Lindsey Moen Maven Moeshes Sean Moldowan Nigel Montoute Gloria Moore Jillian Munday Jean Munn Michael
Mysak Jessica Ng Wendy Ng Mary Nguyen Danica Nguyen Colleen Nicholls Matt Noel-Bentley Caroline O'Driscoll Jacqueline
O'Driscoll Alison O'Driscoll Ola Okedara Arthur Olson Kelly Osaka Patricia Osoko Catriona Otto Sheena Owens Derek
Pagenkopf Chris Petrucci Roxy Petts Keiisha Pillai Justin Popowich Brandon Potter Andrew Pozzobon Jodi Proctor Apsara
Rajapaksha Jennifer Ramsumair Luke Ratzlaff Katherine Reiffenstein Sue Remmer Kathleen Reyes Melissa Rico Erika Ringseis
Barry Robinson Erin Runnalls Emily Ryan James Salsman Ruksana Samji Jetha Katherine Sangster Ram Sankaran Gillian Scarlet
Brad Schneider Kari Schroeder Kyle Schultz Allan Sears Aladin Sehic Jonathan Selnes Andrea Serink Simon Shakibaei Niloofar
Sharif Brett Shikaze Keith Shustov Jean-Pascal Siewe Carolyn Simpson Ethan Sinclair Jaspreet Singh Kelsey Sitar Celeste Small
Agnes Szmelter David Smith Rodney Smith Kelly Smith Kate Spur Meredith St. John Julia Stadnyk Andrew Stead Kelly Stewart
Lindsey Stewart Tracey Stock Anthony Strawson Katie Stys Jeff Surtees Christie Sutherland Andrea Swabuk Jason Sweeney
Matthew Synnott Karin Tahira Aimee Tannahill Melissa Tennison Irfan Tharani Crystal Thompson Chidinma Thompson Nishi
Thusoo Simone Tielsh Ryan Tkachuk Dustin Tkachuk Dierdrie Tombs Lenna Tornovctskova Uri Tsatsko Liam Turley Nathan
Turley Keely Turner Kathryn Tweedie Nicholas Urie Dylan Vandervecht Annie Voss-Altman Rory Waite Shelley Waite Shilpi
Walia Manjit Walia Charmaine Wallace Bobby Wasylciw Joshua Wasylciw Janna Watts Matthew Webster Karin Webster
Ashley Weldon Kathleen Wells Russ Weninger Jared Wiebe Kristen Wiens Jason Wilkins Andrew Wilkinson Gareth Williams
Suzzette Willoby Shannon Wilson Michael Wong Janice Wong Robert Wood Janet Wreschner Kelly Wright James Wyman
Christopher Yang Tera Yates Jaclyn Yeo Beth Younggren Kayla Zachariassen Ryan Zahara
THANK YOU TO ALL OUR VOLUNTEERS & CONGRATULATIONS FOR BEING “THE HEART OF THE LEGAL COMMUNITY”
12
9
Donors
DEDICATION OF THE CLG BOARDROOM
IN MEMORY OF DOUGLAS G. STOKES, Q.C.
Anonymous
P.B. Barley
Vera Bersier
C.S. Brooker
G.J. Burrell
L.L. Burt
Cenovus Energy Inc.
L.T.L. Cook-Stanhope
G.S. Dunnigan
K.M. Eidsvik
Colin Gomez
Jean-Christophe Goulet
J.B. Hanebury Q.C.
G.C. Hawco
Deborah Jenkins
Lynda Jenkins
Kazmi Law Office
C.L. Kenny
K.R. Laycock
S.J. Lovecchio
F. Maloney
P.J. Mason
P.M. McIlhargey
Stephanie McLean
B.A. Millar
R.E. Nation
B.K. O’Ferrall
A.G. Park
S & E Services Limited C.M. Skene
J. Strekaf
W.P. Sullivan
United Way Donor Choice
`
L.D. Wilkins
E.C. Wilson
Larry Beaupre
Shirley Brooks
R.M. Cairns
G.J. Gaschler
Encana Cares Foundation
M.L. Graham
K.M. Horner
C.M. Jones
Marie Kostiuk
A.D. Macleod
J.T. McCarthy
L.K. McLellan
Nexen Inc.
C.S. Phillips
R.G. Stevens
M.T.C. Tyndale
H. Van Harten
John Witwicki
S.M. Bensler
A.J. Brown
Caron & Partners LLP
Giovanni Demaria
M.C. Erb
R.J. Hall
Intact Foundation
K.J. Jordan
Glenn Kowalsky
B.E. Mahoney
Nicole McGarry
Timothy McWha
Nucleus Information Service
P.A. Rowbotham
Stikeman Elliott LLP
V. Tousignant
B.L. Veldhuis
Following the untimely loss of a well respected lawyer, Douglas G. Stokes, Q.C., the family directed memorial donations
to CLG. In recognition of this generous donation and the family’s ongoing support of CLG, a dedication ceremony was
held on October 3, 2012. With Justice Patricia Rowbotham and her family present, the CLG’s Boardroom was dedicated
in memory of Douglas G. Stokes, Q.C.
The following is an excerpt of Justice Rowbotham’s speech:
“Judges are placed in difficult if not impossible positions when they deal with litigants who have no experience with
the system and often intentionally abuse and frustrate the entire process. I recall the relief I always felt when there
was someone from Calgary Legal Guidance to assist a litigant in the courtroom….
..And I well recall when the self-represented litigant emerged beyond the confines of family law… and began to sue
their lawyers too.. Doug was enormously concerned with his conduct and the role of his ethical obligations in the
then new world of a self-represented litigant. And through his eyes, I saw the conflict and stress that this placed on
lawyers in that situation.
He worried immensely about his ethical obligations to his client and to the court. Something as simple as requesting
an adjournment became impossible. I recall that even when his mother died and he had a trial with a selfrepresented litigant commencing that week, he could not be sure that the litigant would agree to an adjournment.
And I recall telling him about Calgary Legal Guidance and the assistance that they offered to our court, and about
the differences that made to everyone in the courtroom, including the opposing lawyer. After that I knew that
every conversation that started with a “do you think you could call CLG”, would involve another issue with a selfrepresented litigant. Through those conversations I gained even greater respect for the importance of legal
representation in the justice system.
So, in a curious way, the dedication of this Boardroom is very fitting. Thank you for sharing in this event and in
keeping alive the memory of a fine lawyer, Doug Stokes.”
10
11
Donors
DEDICATION OF THE CLG BOARDROOM
IN MEMORY OF DOUGLAS G. STOKES, Q.C.
Anonymous
P.B. Barley
Vera Bersier
C.S. Brooker
G.J. Burrell
L.L. Burt
Cenovus Energy Inc.
L.T.L. Cook-Stanhope
G.S. Dunnigan
K.M. Eidsvik
Colin Gomez
Jean-Christophe Goulet
J.B. Hanebury Q.C.
G.C. Hawco
Deborah Jenkins
Lynda Jenkins
Kazmi Law Office
C.L. Kenny
K.R. Laycock
S.J. Lovecchio
F. Maloney
P.J. Mason
P.M. McIlhargey
Stephanie McLean
B.A. Millar
R.E. Nation
B.K. O’Ferrall
A.G. Park
S & E Services Limited C.M. Skene
J. Strekaf
W.P. Sullivan
United Way Donor Choice
`
L.D. Wilkins
E.C. Wilson
Larry Beaupre
Shirley Brooks
R.M. Cairns
G.J. Gaschler
Encana Cares Foundation
M.L. Graham
K.M. Horner
C.M. Jones
Marie Kostiuk
A.D. Macleod
J.T. McCarthy
L.K. McLellan
Nexen Inc.
C.S. Phillips
R.G. Stevens
M.T.C. Tyndale
H. Van Harten
John Witwicki
S.M. Bensler
A.J. Brown
Caron & Partners LLP
Giovanni Demaria
M.C. Erb
R.J. Hall
Intact Foundation
K.J. Jordan
Glenn Kowalsky
B.E. Mahoney
Nicole McGarry
Timothy McWha
Nucleus Information Service
P.A. Rowbotham
Stikeman Elliott LLP
V. Tousignant
B.L. Veldhuis
Following the untimely loss of a well respected lawyer, Douglas G. Stokes, Q.C., the family directed memorial donations
to CLG. In recognition of this generous donation and the family’s ongoing support of CLG, a dedication ceremony was
held on October 3, 2012. With Justice Patricia Rowbotham and her family present, the CLG’s Boardroom was dedicated
in memory of Douglas G. Stokes, Q.C.
The following is an excerpt of Justice Rowbotham’s speech:
“Judges are placed in difficult if not impossible positions when they deal with litigants who have no experience with
the system and often intentionally abuse and frustrate the entire process. I recall the relief I always felt when there
was someone from Calgary Legal Guidance to assist a litigant in the courtroom….
..And I well recall when the self-represented litigant emerged beyond the confines of family law… and began to sue
their lawyers too.. Doug was enormously concerned with his conduct and the role of his ethical obligations in the
then new world of a self-represented litigant. And through his eyes, I saw the conflict and stress that this placed on
lawyers in that situation.
He worried immensely about his ethical obligations to his client and to the court. Something as simple as requesting
an adjournment became impossible. I recall that even when his mother died and he had a trial with a selfrepresented litigant commencing that week, he could not be sure that the litigant would agree to an adjournment.
And I recall telling him about Calgary Legal Guidance and the assistance that they offered to our court, and about
the differences that made to everyone in the courtroom, including the opposing lawyer. After that I knew that
every conversation that started with a “do you think you could call CLG”, would involve another issue with a selfrepresented litigant. Through those conversations I gained even greater respect for the importance of legal
representation in the justice system.
So, in a curious way, the dedication of this Boardroom is very fitting. Thank you for sharing in this event and in
keeping alive the memory of a fine lawyer, Doug Stokes.”
10
11
Public Legal Education
Volunteers
CLG offers legal education presentations and workshops to numerous groups and agencies in the community. In 2012, staff and
volunteers facilitated 105 presentations to 2319 attendees which represents an increase of 67% in the number of presentations and
more than 80% in attendees. Legal presentation topic requests range from Separation and Divorce, to Adult Guardianship, Wills and
Estates, Personal Directives and Power of Attorney and Small Claims Court Procedures. With the implementation of CLG’s
Immigration Project we have expanded topics to include Temporary Foreign Workers, Sponsorship, Working, Visiting and Studying
in Canada, and Changes in Immigration that effect Temporary Foreign Workers’.
Volunteer Legal Clinics
In 2012 CLG had 172 volunteer lawyers provide their knowledge and time to assist clients at both CLG’s downtown clinic and at our
outreach clinics accumulating 2558 volunteer hours. In an average month, CLG operates 32 legal clinics across Calgary.
In 2012 CLG partnered with Calgary Immigrant Women’s Association, Calgary Chinese Community Service Association, S.A.I.T.,
Calgary Drop In and Rehab Centre, Calgary Mustard Seed Street Ministry, and Calgary Urban Project Society to deliver legal clinics
on their premises to provide access to justice for their clients.
In September, we launched a new legal clinic being held at the Centre for Newcomers in partnership with Pro Bono Law Alberta,
Gowlings LLP and the Legal Aid Family Law office. This legal clinic provides assistance to low income individuals in areas of family
and immigration law.
In addition, through the collaborative efforts of CLG, Legal Aid Alberta and Pro Bono Law Alberta, a new legal clinic has been set up
in the heart of the NE in Calgary. The 1000 Voices Legal Clinic operates out of the Genesis Centre at 7556 Falconridge Blvd NE. A
seamless assessment process has been developed allowing for more time to focus on solving the legal issue and less administration
time. The result is an organized and effective model which delivers high quality pro bono legal services in a manner that works for
the clients and lawyers.
Areas of Law Advised On
William Aaron, Q.C. Danilo Aburto Jillian Acton Hema Ahuja Derek Allchurch Peter Allegretto Paul Allyjan Mike Anderson
Bernardita Apablaza Taylor Armfield Robbie Armfield Krista Athanasopous Lindsey Aufricht Mona Bachalo Sara Bagg John
Baharustani Jonathan Bahnuik Zukhraf Baig Michelle Bailey Fiana Bakshan Barbara Balfour Amanda Baretta Gillian Barnett
Robert Bassett John Batzel Gay Benns Erin Berry Wendy Black Sarah Black Robert Black Arlene Blake Max Blitt Joyce Bolton
Deborah Book Scott Bower Laura Brocklehurst Calum Bruce Jeff Brunner Randi Busenius Fraser Bush Tiffany Butler Keely
Cameron Kristopher Cameron W. K. Levi Cammack Erika Carrasco Katie Carrasco Brock Carscallen Deni Cashin Lainie Chan
Suchetna Channan Laura Chant Stephanie Charlebois Gabriel Chen Hema Chengkalath Cecelia Cheung Sunita Chowdhury
Aaron Chrisloff Ashley Christie Nancy Chung Ceri Chwieros Katherine Clayton Nadia Conforti Julia Coombe Amy Cooper
Melanie Cordie Jennifer Costigan Lisa Couillard Laura Coward Jordan Crone Melissa Cuba John Cuthbertson, Q.C. Lyndsey
Dangerfield Scott Davidson Suzanne Davies David de Vlieger Evan Dixon Bryan Duguid Alyssa Duke Jade Duong Lisa Ellis
Allison Eng Chris Erickson Susan Fader Henrietta Falasinnu Titi Farassat Memar Justine Farrow Marcos Ferdozzi Sheri Ferguson
Johanna Fitzpatrick Theodore Fong Ruellen Forsyth Nicholson Morgan Fowler Catherine Fox Marcine Francis Jillian Frank
Edwin Frayn Emmanuelle Frederic Darren Freeston Nicole Frenette Cecelia Frolick Karrisa Futerko Carol Gagne Kelly Galloway
Linda Garratt Julia Gaunce Gerald Gaunt Kathryn Gilmore Julia Gnida Carol Gonzalez Fraser Gordon Joanne Gordon Scott
Gordon Erika Gordon Rebecca Graham Matthew Grant Jonathan Griffith Tessa Guenther Don Hadley Matthew Hall Tracy Hall
Kelly Hannan Ashu Harjai Jillian Harker Dale Hensley Chelsea Hermanson Tina Hienz Alexander Hu Sandra Hudson Lawna Hurl
Celeste Hutchinson Sheila Hyatt Waldemar Igras Erin Ippolito Elizabeth Iredale Scott Iredale Kris Israel Lisa Jamieson Sara
Jaremko Manjote Jhai Calvin Johnson, Q.C. Suzun Johnson Leah Johnson Dave Johnson Sana Jomaa Amandeep Kahlon Akal
Kalgela Tahira Karim Kyle Kashuba Neil Kathol Dilpreet Kau Nidhi Kaushal Zureen Kazmi Gary Keay Jueles Kechis Tina Kesic
Sarah King Sarah King-D'Souza, Q.C. Gary Kirk Jenny Kirkpatrick Grame Kluge Chris Knight Trafton Koenig Ryan Konotopsky
Renee Konotopsky Jennifer Koshan Andrew Kuzma Erin Kuzyk Brenda Kwan Tara Kyluik Bernadette LaBrie Sheliza Ladha My-Le
Lai Jolene Lalonde Mason Lam Morwenna Lane Sylvia Lang Keith Laws Jessica Lawson David Le Boeuf Micahel Lee Cindy Lee
Elisa Lee Carey Leishman Sam Leung Lana Lien, Q.C. Jessica Lim Cecilia Low John Lowman Ioana Luca Lisa Luedtke Sonja
Lusignan Edwin Ma Meredith MacDonald Norm Machida Heidi MacIntosh Sarah MacLeod Lance Macumber Kevin Madison
Nicholas Maggisano Amy Maginley Chrystelle Malongue Alexandra Mann Keith Marlow Gillian Marriott Janice Martin Blair
Mason, Q.C. Lolita Matchee Sallee Maxwell Simon McCleary Wilson McCutchan Nichole McGarry John McGee Dalton McGrath,
Q.C. Michael McHenry John McKinley Laura McKinnon Sarah McLeod Rekha McNutt Anne McVea Anthony Merah Michael
Mercie Brandon Mewhort Scott Meyers Pawel Milczarek Robert Millard Birch Miller Deborah Miller Arthur Milne Darah
Milner Lindsey Moen Maven Moeshes Sean Moldowan Nigel Montoute Gloria Moore Jillian Munday Jean Munn Michael
Mysak Jessica Ng Wendy Ng Mary Nguyen Danica Nguyen Colleen Nicholls Matt Noel-Bentley Caroline O'Driscoll Jacqueline
O'Driscoll Alison O'Driscoll Ola Okedara Arthur Olson Kelly Osaka Patricia Osoko Catriona Otto Sheena Owens Derek
Pagenkopf Chris Petrucci Roxy Petts Keiisha Pillai Justin Popowich Brandon Potter Andrew Pozzobon Jodi Proctor Apsara
Rajapaksha Jennifer Ramsumair Luke Ratzlaff Katherine Reiffenstein Sue Remmer Kathleen Reyes Melissa Rico Erika Ringseis
Barry Robinson Erin Runnalls Emily Ryan James Salsman Ruksana Samji Jetha Katherine Sangster Ram Sankaran Gillian Scarlet
Brad Schneider Kari Schroeder Kyle Schultz Allan Sears Aladin Sehic Jonathan Selnes Andrea Serink Simon Shakibaei Niloofar
Sharif Brett Shikaze Keith Shustov Jean-Pascal Siewe Carolyn Simpson Ethan Sinclair Jaspreet Singh Kelsey Sitar Celeste Small
Agnes Szmelter David Smith Rodney Smith Kelly Smith Kate Spur Meredith St. John Julia Stadnyk Andrew Stead Kelly Stewart
Lindsey Stewart Tracey Stock Anthony Strawson Katie Stys Jeff Surtees Christie Sutherland Andrea Swabuk Jason Sweeney
Matthew Synnott Karin Tahira Aimee Tannahill Melissa Tennison Irfan Tharani Crystal Thompson Chidinma Thompson Nishi
Thusoo Simone Tielsh Ryan Tkachuk Dustin Tkachuk Dierdrie Tombs Lenna Tornovctskova Uri Tsatsko Liam Turley Nathan
Turley Keely Turner Kathryn Tweedie Nicholas Urie Dylan Vandervecht Annie Voss-Altman Rory Waite Shelley Waite Shilpi
Walia Manjit Walia Charmaine Wallace Bobby Wasylciw Joshua Wasylciw Janna Watts Matthew Webster Karin Webster
Ashley Weldon Kathleen Wells Russ Weninger Jared Wiebe Kristen Wiens Jason Wilkins Andrew Wilkinson Gareth Williams
Suzzette Willoby Shannon Wilson Michael Wong Janice Wong Robert Wood Janet Wreschner Kelly Wright James Wyman
Christopher Yang Tera Yates Jaclyn Yeo Beth Younggren Kayla Zachariassen Ryan Zahara
THANK YOU TO ALL OUR VOLUNTEERS & CONGRATULATIONS FOR BEING “THE HEART OF THE LEGAL COMMUNITY”
12
9
Alan D. Hunter Award for Excellence in Volunteerism
Recipient Paul Allyjan
The Alan D. Hunter Volunteer of the Year Award was established with the
intention of recognizing a special individual for their commitment to CLG
and the integral part they play delivering service to vulnerable Calgarians.
For 2012, CLG presented the Volunteer of the Year Award to an
exceptional member of the legal community, Mr. Paul Allyjan.
Paul completed his law degree at the University of Edmonton and was
called to the Alberta Bar in 2004. He joined CLG’s wonderful volunteer
roster in January of 2005.
From the onset, Paul’s commitment to his time at CLG is as one would
commit to a paid position. He always shows empathy and compassion
with CLG clients. Over the years we have received such comments as,
"This guy ROCKS!", "I now understand the process of divorce after only 15
minutes!", and “This volunteer was knowledgeable, answered all my
questions and has a wicked tie!”
Besides his regular monthly shift at CLG's downtown evening clinic, he has
been one of two volunteers who run CLG’s Do Your Own Divorce Clinics (DYOD). At the DYOD he patiently explains
the divorce procedure in plain English and walks clients through the paperwork. He has consistently made himself
available after these clinics to provide more information and instructions to those who need extra assistance. The
clinic is scheduled for a 2 hour period. He has streamlined the procedures down to a mere science and has been
known to facilitate this in 1 hour and 15 minutes which is a proud accomplishment in his eyes.
He also is one of the first volunteers to respond to CLG’s requests from the community to provide public legal
education. Over the years he has provided education sessions in areas such as Separation and Divorce, Custody and
Access and Common Law.
His colleagues and friends consider him extremely smart, passionate about the law and a very good lawyer who
shows patience and respect in the courtroom.
For these reasons and with our appreciation, we presented Paul Allyjan with the Alan D. Hunter Volunteer of the
Year Award for 2012.
Programs
Domestic Violence Legal Intervention Program
The Domestic Violence Legal Intervention (DVLI) program has been serving survivors/victims of domestic violence
requiring a multi-faceted approach since February, 1995. Historically the program consisted of two distinct services:
Court Preparation and Restraining Orders. However the program now works as a collaborative team providing legal
services and support to clients who are often in crisis and therefore require a supportive and holistic approach.
The DVLI team includes two lawyers and a coordinator working together to provide victims of domestic violence with
full legal support and advice tailored to their needs, making it unique as it is the only program of its kind in the
community. Often, clients require assistance with immediate needs, consultations, family legal advice and criminal law
education.
During 2012, 420 people were provided with varied services. In addition, numerous agencies were provided legal
information for their workers as well as their own clients. The team responds to requests from within Calgary and
around the city including Airdrie, Strathmore, Cochrane, Okotoks and High River. The team works with the City of
Calgary Police, RCMP, Victims Assistance and all domestic violence service programs such as Home Front and
emergency shelters.
The Court Preparation aspect of this program provides comprehensive assistance to victims of domestic violence
where the offender has been charged. Victims are assisted and empowered through services and supports provided by
the lawyer/coordinator team. The team provides independent legal information about the criminal court process,
court orientation sessions for clients subpoenaed by the crown to testify, court accompaniment, emotional support, as
well as information about and referrals to community supports and resources.
The “Restraining Order” aspect of the program assists persons with reviews of Emergency Protection Orders (EPOs),
where Legal Aid Alberta is unable to offer assistance due to a conflict. Representation is also provided for persons
applying for Queen’s Bench Protection Orders (QBPOs). We will no longer be using the term Restraining Order as it
does not accurately reflect the activities of the lawyer and team in this area.
In 2012, the Advocate increased efforts to provide regular legal education to service agencies within the domestic
violence community on the services available at CLG while working towards greater collaboration and awareness
within the community.
The Domestic Violence Legal Intervention Program is funded in part by the Alberta Government and United Way of
Calgary & Area.
8
13
Senior Managing Counsel’s Report
Since joining Calgary Legal Guidance as Senior Managing Counsel in January of
this year, I have come to realize the significant leadership role that CLG plays in
the provision of access to justice in Calgary. I recently told the Court in a bar
call for one of our students that I had wondered if I would have any regrets
about wrapping up my interesting and busy private criminal defence practice to
take on this position. I have to say that I have not regretted a single day. CLG
in its current incarnation is an extraordinary organization staffed by dedicated
lawyers and students-at-law, advocates, administrators and front line staff who
every single day work to provide representation and very effective assistance
for the working poor, the elderly, the impecunious and the homeless. The staff
Homeless Outreach Program
The Homeless Outreach Program (HOP) has been serving clients who are homeless or at risk of homelessness and has
provided support for their legal and non-legal needs since 2007. The HOP team is comprised of a lawyer and an
outreach advocate.
The HOP program provides services for legal and non-legal issues with serious consequences (criminal penalties, loss of
housing, employment) where the individual would be unlikely or unable to effectively advocate for themselves.
The team mainly focuses on individuals facing multiple barriers in urgent and serious circumstances, with the aim to
address the immediate legal matter with the combination of legal representation and addressing issues that affect their
legal and personal situation such as homelessness and treatment needs. Clients who are homeless and/or in need of
treatment for mental health, alcohol or drug issues are more likely to become involved in criminal activity and have
poorer outcomes when appearing before the courts. By addressing these social and emotional needs while providing
compassionate legal defense, the HOP program provides the individual with the opportunity to break a vicious cycle of
living in crisis to one of hope and potential. When our lawyer can inform the crown and/or judiciary with the
information that the individual is receiving treatment and/or is living in a more stable environment, there is a greater
possibility of avoiding either conviction or incarceration while the individual begins a journey of healing.
The HOP Lawyer provides summary legal advice at regularly scheduled community outreach clinics and provides advice
to individuals with emergency matters on a walk-in basis, in person or by telephone. In addition the HOP Lawyer
provides assistance with tenant matters, employment, estate and debt claims and tickets. Representation is provided
for eviction hearings, criminal charges, foreclosure, tickets with Charter breach or a large number of tickets, and child
support stays and variations. With the assistance of volunteers, summary legal advice and identification statutory
declarations are provided at the Centre of Hope.
and lawyers bring to their positions a respect for the dignity of these clients that is touching and profound.
The volunteers, who are the heart of our organization, generously give of their time and their expertise at our downtown
evening clinics, our outreach clinics, in our office and not uncommonly, take on files pro bono or provide advice to our lawyers
and students. These dedicated individuals provide an invaluable service. Every day I see examples of the difference our
volunteers make in the lives of the many Calgarians who face barriers to justice.
CLG has undertaken a number of innovative projects in the last few years and continues to provide access to justice through
its core programs: immigration, homeless outreach, domestic violence intervention, elder law, social benefits advocacy and the
clinical program which includes an ever-expanding number of outreach clinics targeted at vulnerable and needy populations
such as recent immigrants, victims of domestic violence, aboriginal Canadians and those struggling with addictions, poverty
and homelessness. CLG also reaches those in need of legal services by providing public legal education in a number of areas
and to a number of different populations, including outreach to seniors’ facilities, homeless shelters and educational
institutions.
We continue to collaborate with a number of partners in the community including Legal Aid Alberta, Pro Bono Law Alberta, Pro
Bono Students Canada and Student Legal Assistance. We know that if members of the legal profession and other stakeholders
in the justice system are to make inroads in the provision of access to justice, there must be collaboration, innovation and
vision. Calgary Legal Guidance will continue to provide strong, innovative, compassionate leadership in the continuing
challenge to break down barriers to justice.
Margaret Keelaghan
Senior Managing Counsel
The HOP Advocate provides referrals and support in conjunction with other professionals the clients are working with
including: addictions and recovery treatment, mental and physical health support and services; and basic needs
including income support, furniture and food resources, housing referrals, and supportive/short term counseling and
support. In addition, the HOP Advocate continues to engage government and community agencies and provide
leadership in addressing barriers for low-income individuals.
The Homeless Outreach Program is funded by the Alberta Law Foundation.
14
7
Social Benefits Advocacy Program
Executive Director’s Report
The Social Benefits Advocacy Program (SBAP) supports clients through the process of acquiring or maintaining social
assistance benefits such as through the Assured Incomes for the Severely Handicapped (AISH) program, Alberta
Works, Old Age Security, and Canada Pension Plan – Disability and Canada Revenue Agency. Since the clients are both
economically disadvantaged as well as having at least one other disadvantage such as a disability, the program is
identified as serving the doubly disadvantaged (DD). The importance of this program is that it serves such a vulnerable
population. When doubly disadvantaged are unable to access basic benefits, these clients are without even the most
basic necessities of life.
Our logo includes the following: “Calgary Legal Guidance – Access to
Justice.” By placing it in our logo we are proclaiming that we will be part of
the solution to the need for Access to Justice. Everyone who works,
volunteers and supports CLG is thus part of the effort to provide Access to
Justice. It is our call to action.
In our attempts to increase access to justice we work hard to provide
meaningful service to everyone who contacts us. We have been focusing on
increasing our internal systems to be more efficient and increase our
coordination and cooperation with affiliate organizations to improve
services.
It is because of the urgent nature and high vulnerability that the SBAP program changed in structure this year.
Historically the program consisted of an advocate with a social sciences background. This past year we changed the
staffing so that the primary role is now held by a lawyer supported by an advocate who assists with intakes,
coordination, referrals and dealing with the complex social and emotional needs of the clients.
The Administrative Law Lawyer advises clients of the relevant legislation governing the social benefits sought and
whether other benefits exist that a client may be eligible for given their financial and medical situation. In addition, the
Lawyer assists clients by obtaining their medical records and providing supporting documentation to the relevant
government agency so as to facilitate resolution of their benefits issue without appeal. Representation is also provided
at appeals when clients have been unfairly denied or cut off their benefits as well as criminal proceedings relating to
social assistance issues.
While CLG has done tremendous work for more than 40 years, we are only a piece of the network that helps the vulnerable in
our society. Legal issues are inter-related with other issues such as poverty, social isolation, discrimination, racism, mental and
physical disabilities, addictions and victimization. CLG can provide legal assistance and some social advocacy through our
program advocates, but by working with other agencies within legal services and with other social agencies we can provide a
more holistic approach to the person who has reached out to us for help. Examples of partnering includes the Genesis Legal
Clinic in partnership with Legal Aid Alberta and Pro Bono Law Alberta as a way to reach those living in the northeast part of
Calgary, our work with Edmonton Community Legal Clinic and Legal Aid Alberta to have one common information system (for
implementation in the fall of 2013), negotiations to increase our services to the aboriginal population through Native
Counselling Services and Metis Nation and our work with multiple agencies in the immigration community (Centre for
Newcomers and Immigrant Services Calgary). As well, the transfer of primary responsibility for Family Court Duty Counsel to
Legal Aid Alberta will allow us to increase our follow up and representation on family law matters.
Funding for the Social Benefits Advocacy Program comes from Family and Community Support Services (FCSS) under
the Doubly Disadvantaged designation, with additional funding from the Alberta Law Foundation.
Elder Law Program
The Elder Law Program began in 2009 with a full-time lawyer researching the legal needs of older adults in Calgary. For
the past two years, the Elder Law Lawyer has been providing legal services to a steadily increasing number of older
Calgarians and their families who do not have sufficient assets to reasonably afford legal services or those who are
struggling with capacity issues.
The results of partnerships, dedicated staff and amazing volunteer commitment is an increase from six clinic sites to eleven, an
increase in the time spent with each client at summary advice clinics from 15 minutes to 30 minutes, an increase of more than
20% in follow-up services and a 60% increase in public legal education presentations to over 2,300 individuals. These numbers
are staggering and worth celebrating. This is evidence that we can make a difference through hard work, smart choices and a
team that cares about their community.
The Lawyer provides legal advice and representation in areas of law that have a particular impact on older adults,
including wills and estates, advance care planning, guardianship and trusteeship, health care, mental health and
capacity issues, and elder abuse. In addition, the Lawyer provides summary advice and brief follow-up services to older
adults in civil matters such as landlord-tenant, debt, foreclosure, and small claims.
The changes must continue because the need is great. We will continue to find efficiencies and improve our ability to reach
those who need help navigating the legal system. We will continue to work with our partners for coordinated and meaningful
service delivery. We will continue to reach out to the legal community for volunteers and direct support. We will continue to
keep the vulnerable individual in our hearts and minds with everything we do. Everyone in the legal community has a role to
play in supporting this effort so let your colleagues know what great work is being done at CLG and use your persuasive ability
to get them to join us. We can do great things together and the more we join together the greater the impact.
To date the Elder Law Lawyer has served primarily older adults but occasionally their family members or service
providers. The majority of files involve drafting documents including wills, enduring powers of attorney, or personal
directives prepared for clients.
This has been a great year at CLG. Challenging and demanding, but also rewarding. I am honoured to be part of such a great
organization and community in this noble effort to increase Access to Justice.
In addition, public legal education sessions are delivered on a variety of elder law topics at various locations throughout
Calgary.
Larry Horeczy
Executive Director
Strong partnerships have been developed with older-adult serving agencies, such as the Kerby Centre, the Action
Group on Elder Abuse, the Elder Abuse Response Team, and the various agencies involved in The Way In – Older Adult
Services.
The Elder Law Program has been imperative in helping Calgary’s community to better understand the legal landscape
of aging.
The Elder Law Program is funded by the Alberta Law Foundation.
6
15
Treasurer’s Report
Donations
Law Society of
$67,358
Casino 3%
Alberta
$46,878
$63,278
2%
3%
Other
$71,696
3%
Solicitor General
$110,250
5%
FCSS
$126,283
5%
Dial-A-Law / Lawyer Referral Service
Dial-A-Law (DAL) provides the general public with basic information about the law and the legal system. This service is
available to anyone by calling a local number for residents of Calgary or toll free number for Albertans anywhere
outside the Calgary area. For those who are more comfortable using the internet, CLG began preparations to have all
topics available on the CLG website where multiple languages are available through the Google translate option.
Approximately one hundred and seventy five (175) topics are currently available within the areas of: Information on
Legal Assistance; Family Law, Wills & Estates & Dependent Adults; Criminal and Driving Offences; Business,
Employment, WCB, Intellectual Property; Real Estate, Landlord & Tenant; and Consumer Protection, Debt, Small
Claims, and Personal Injury. Expansion of topics is in progress in other areas such as Immigration, Family Law and
Residential Tenancy Dispute Resolution Service and topics will evolve as legislation and processes change.
CLG’s objective is to make DAL the most complete source for plain language consumer oriented legal information in
Alberta. During this past year dozens of volunteers worked hard to update all topics and record these on a new
automated system at CLG. This work will continue so that we can make DAL accessible, easy to use, current and
relevant.
The Lawyer Referral Service (LRS) is a system developed and maintained by the Law Society of Alberta that is delivered
by Calgary Legal Guidance. LRS assists members of the public in finding a lawyer who will provide the legal services they
require. By utilizing the Law Society database, the LRS operator provides the names and numbers of three lawyers in
the applicable area of law, closest to the area the caller is phoning from within Alberta. The partnership between the
Law Society and CLG allows users of both DAL and LRS to access both services with one call.
In 2012 the DAL/LRS Operators received approximately 70,000 calls from the general public seeking basic information
on a variety of Alberta’s laws.
Dial-A-Law is funded by the Alberta Law Foundation, and the Lawyer Referral Service funded by the Law Society of
Alberta.
United Way
$131,571
6%
ALF
$1,698,720
73%
Funding Sources
2012-2013
Social Benefits
Advocacy
$113,505
5%
Immigration
$270,575
12%
Education
$327,447
14%
Domestic Violence
Legal Intervention
$258,013
11%
16
Program Stability and
Other
$183,371
8%
Community Legal
Services
$1,160,876
50%
Funding Uses
2012-2013
5
Treasurer’s Report
For the 2012/2013 fiscal year, overall revenue was $2.3 million, an increase by
19% over the previous year. With the increase in funding this year, we have
been able to focus on improving the quality of our service delivery model, add a
new pilot project to address the shortfalls in immigration and refugee legal
support, and cover escalating salary and rental costs that we are faced with in
the Calgary market.
Revenues for the 2012/2013 year were $2.3 million, representing a $0.5 million
increase from the prior year. The increase is largely due to increased funding
from the Alberta Law Foundation for our core programs by $0.2 million and
funding of $0.3 million for the addition of our new Immigration and Refugee
Legal Support program initiative. We are pleased to report that the Alberta Law
Foundation has renewed our Immigration Project for another year. Funding
from our other funders has remained relatively stable year over year.
Discretionary revenue sources have declined since the prior year as we did not
hold a fundraising function in the current year. Our newly formed Fundraising
Committee is committed to raising more discretionary revenue to support our
programs and the cash flow stability of our organization.
Operating expenses were $2.3 million in the fiscal year. Excluding the operating costs associated with the Immigration
Program, operating expenses represented an 8% increase over the prior year. The majority of the increase related to
salary and wages and rental costs. The operations resulted in a break even position with a slight surplus of $2,247.
Our business model has changed substantially since the 2010/2011 fiscal year when we had an extraordinary amount
of discretionary revenue from Emergency Protection Order work that we no longer service. The work in the past has
allowed us to build a reserve to protect the stability of our operations.
History of revenue and expenses
Revenue
Expenses
Surplus (Deficiency)
2012-13
2,316,034
2,313,787
2,247
2011-12
1,952,167
1,900,477
51,690
2010-11
1,857,124
1,637,683
219,441
Immigration Project
The Immigration Project began in early 2012 to address the shortfalls found in the current legal support system. Well
into its second year as a pilot project, it continues to provide immigrants and refugees with legal advice and assistance
in various immigration matters.
Comprised of a contract immigration lawyer, advocate, legal assistant, and an articling student, the Immigration Project
team assists clients with: claims for refugee protection, filing applications for permanent residency, application for
work permits and temporary residence visas, family sponsorship issues, and in some cases, representation before the
Immigration and Refugee Board.
In addition, through CLG’s volunteer lawyers, four free legal advice clinics are also offered through the Immigration
Project. Clinics are provided at community locations to allow for better accessibility by many newcomers. CLG provides
lawyers at Calgary Immigrant Women’s Association (CIWA), Centre for Newcomers (CFN), 1000 Voices at Genesis, and
Immigrant Services Calgary (ISC).
The Immigration Lawyer may attend at the clinics or work with the volunteer lawyers at the clinics to provide legal
advice and reviews each client intake and the advice given by volunteers. In addition, the Immigration Lawyer may
represent clients at refugee hearings, filing a Federal Court application on their behalf, or assisting clients through the
entire application process.
The Advocate provides direct services to clients in their program area and assists the lawyer in delivery of those
services. Much of the advocate work is legal information and paralegal work that allows the team of lawyer, student,
advocate and legal assistant to maximize the number of clients that can be served.
It continues to be a rewarding experience to be a part of CLG and its mission to provide legal assistance and
information to disadvantaged persons who would not otherwise have access to such services.
CLG is fortunate to have loyal funders and donors and the dedicated team of volunteers and staff. In particular, the
Alberta Law Foundation has been incredibly respectful and gracious to us through the many years and we are
appreciative for their support and commitment to our vision.
The nature of immigration law is often time consuming and time sensitive. The team at CLG, supported by volunteers,
allows for a high volume of both summary advice and follow up support and full representation that would not be
possible without all these components.
The Immigration Project is funded by the Alberta Law Foundation.
Wendy Ng CA, CBV
Treasurer, Board of Directors
4
17
Message from the Chair
Success Stories
Social Benefits Advocacy Program
It has been another amazing year at Calgary Legal Guidance! With our 40th
Anniversary and lease renewal behind us, the Board of Directors turned its
focus to the issue of governance.
During one of our bi-weekly AISH clinics an incredibly shy and sweet young man came to meet with the staff lawyer. A
young immigrant to Canada who was previously living in the Province of Ontario, had been horribly abused by his
father and this was the reason that his mother moved him and his brother to Alberta. Due to past psychological and
physical abuse, a learning disability and the fact that he was battling severe mental health issues he was almost
completely unable to function as an adult. He applied for AISH and was denied repeatedly.
In January of 2013, the Board held a retreat to discuss better ways in which
the Board could reinforce its governance role and support CLG. In addition
to having a great time, we came up with many ideas that we are currently
discussing for implementation. We hope to accomplish great things with
our Board, Professional Advisory Committee and Board Committees in the
coming year.
In talking to this young man I learned that his family was struggling to survive. His mother was living in a van with her
dog and he and his brother were in two different shelters in the City of Calgary. I contacted his current physicians and
advised that if they supported his application for AISH, there is very specific language that they should use in their
letters to communicate this to AISH. Within two days I received supporting medical documentation from all of the
physicians I had contacted. Upon submitting this to AISH the young man was approved the following week.
On behalf of the Board, I would also like to introduce our new Senior
Managing Counsel – Margaret Keelaghan. Margaret has done a
phenomenal job thus far in her brief time at CLG and the Board thanks her
for all her dedication. Her energy and enthusiasm is refreshing and much
appreciated.
However, there was also the urgent need for housing so he was referred to our Homeless Outreach advocate.
Also on behalf of the Board, an enormous thanks to our Executive Director
Homeless Outreach Program
The HOP advocate determined that this family was experiencing many barriers including lack of income, significant
mental health concerns and addictions. The advocate figured out that other agencies were involved with the family,
streamlined their services and advocated that the family receive housing as a whole. This is a challenge because most
of the family unit were adults and the services available are often for single adults. After assessing the issues and
identifying their goals singularly and as a family we were able to make a plan. Our client obtained AISH with the
support of the SBAP program and also achieved housing with a rent supplement which the HOP advocate assisted the
family in getting. The advocate also referred the family to some other resources to support them in moving forward
and maintaining their housing. We completed a roommate agreement so that each family member knew how much
money they needed to contribute monthly towards the rent so it was clear and fair to everyone involved. The impact of
homelessness is immense to families and often families are forced to separate. This was a great success because not
only did their incomes increase, they received financial relief with the rent supplement and they were able to stay
together as a family.
18
Larry Horeczy and his staff. Even a cursory glance at the Executive Director’s Report for this year clearly illustrates
the amazing job the staff has done to create, grow and improve the systems and services that serve our clients.
Finally, I would like to extend a heartfelt thanks to my fellow Board members for their passion for pro bono work
and CLG in particular. The tireless hours that the Board members and especially the members of the Executive
Committee put in to make this organization great is nothing short of inspirational. I’ve had the pleasure of
working alongside very talented people at CLG and they made my year as Chair very enjoyable.
It has been an absolute honour to have served CLG as Chair of the Board this past year and I’m looking forward to
supporting the organization as it continues to grow and to serve those who need it most.
Lawna Hurl
Chair, Board of Directors
3
Success Stories
Domestic Violence Legal Intervention Program
MISSION STATEMENT
Calgary Legal Guidance exists to provide
legal assistance and information to
disadvantaged persons who would not otherwise
have access to such services
Sarah* contacted CLG in October of 2012 for information regarding her common-law relationship of 7 years and
property issues. While being screened for eligibility it came to light that her partner had charges of domestic violence.
Her partner had been charged with assault a year ago and hadn’t dealt with the charges, had several failure to appear
charges and a warrant for his arrest. In this time they were back living together because Sarah had no other housing
options. During this time her partner was using alcohol and was both emotionally and verbally abusive to Sarah. Sarah
knew he had a warrant for his arrest but never had the courage to report his whereabouts because she was financially
dependent on him and he would intimidate her. The DVLI Coordinator and Court Prep Lawyer provided Sarah legal
advice and emotional support, safety planning and referrals. After she knew her legal rights she had the courage to call
police and report his whereabouts. As a result he was picked up on a warrant and was removed from the home and his
court matters started again in domestic violence court. Sarah was able to stay in the home while she made plans for
her future and found safe and affordable housing. Sarah relied on the DVLI coordinator for emotional support and
encouragement as she made her plans to move forward in her life. The DVLI coordinator had regular contact with
Sarah throughout the court process involving her ex-partner, continually providing her with support and referrals.
Sarah’s application for financial benefits through Victims of Crime was successful and she received some money to help
her move out of the home. She has re-established a home for herself and is looking at going back to work.
Please note: The name Sarah has been used in place of the client’s real name to maintain anonymity.
VISION STATEMENT
Calgary Legal Guidance seeks to ensure
that all economically disadvantaged people in our
community have access to the legal information,
advice and representation that they require
19
Board of Directors
Staff
EXECUTIVE DIRECTOR
LARRY HORECZY
DOMESTIC VIOLENCE AND LEGAL INTERVENTION PROGRAM
DVLI LAWYER – KEITH SHUSTOV
FAMILY LAW LAWYER - TIFFANY BUTLER
SENIOR MANAGING COUNSEL
MARGARET KEELAGHAN
EXECUTIVE ASSISTANT
CINDY MAZUREK
LEGAL ASSISTANT
MARILYN GILMOUR
COORDINATOR – MICHELLE POCOCK
COURT PREPARATION CONTRACT LAWYER – RITA SEARS
ELDER LAW PROGRAM
CHAIR – Lawna Hurl
PAST CHAIR – Derek Allchurch
VICE CHAIR – Michael Mysak
TREASURER – Wendy Ng
SECRETARY – Jean Munn
DIRECTORS
John Cuthbertson, Q.C.
Catherine Fox
Marcine Francis
Jennifer Koshan
Lisa Luedtke
Ed Ma
Blair Mason, Q.C.
Dalton McGrath, Q.C.
Sue Remmer
Anthony Strawson
Irfan Tharani
Annie Voss-Altman
Janna Watts
LAWYER – NATALIE SIMPSON
HOMELESS OUTREACH PROGRAM
LAWYER – GABRIEL CHEN
ADVOCATE – RACHEL SHEPHERD
FINANCE MANAGER
LAUREL WILLIAMSON
SOCIAL BENEFITS PROGRAM
LAWYER – MARCIE ZEMLUK
VOLUNTEER COORDINATOR
ADVOCATE —ALISON O’DRISCOLL
KIM FEODOROFF
IMMIGRATION PROJECT
VOLUNTEER COORDINATOR ASSISTANT/
CONTRACT LAWYER – MICHAEL BIRNBAUM
ADMINISTRATIVE ASSISTANT
ADVOCATE – CHERYL BLUNDEN
AGNES SZMELTER
CLIENT SERVICES COORDINATOR
ALISON O’DRISCOLL
LEGAL ASSISTANT – LINDA WINGFIELD
ARTICLING STUDENTS
HEATHER BEYKO
BRENDA KWAN
DIAL-A-LAW COORDINATOR/
FARINAZ RAZI
LAWYER REFERRAL OPERATOR
TARA SCHNEIDER
Left to Right: Front Row: Derek Allchurch, Michael Mysak, Lawna Hurl, Wendy Ng, Janna Watts
Middle Row: Ed Ma, Lisa Luedtke, Catherine Fox, John Cuthbertson, Q.C.
Back Row: Sue Remmer, Jennifer Koshan, Marcine Francis, Irfan Tharani, Annie Voss-Altman
Missing: Blair Mason, Q.C., Dalton McGrath, Q.C., Jean Munn, Anthony Strawson
INTAKE WORKER/RECEPTION
SHELANDA AL-SAQUAF
LAWYER REFERRAL OPERATOR
GEORGINA RICO ESPINOSA
ISAAC COUTO
GIVALATHA BALASINGAM
TARRA LOUCKS
CHERYL NEARING
KATHARINE WOLFE
PROFESSIONAL ADVISORY COMMITTEE
The Honourable W.K. Moore, Q.C. (Chief Justice Retired)
The Honourable Judge G.G. Cioni
The Honourable Judge A.A. Fradsham
Brian Felesky, Q.C.
Stephen Wood, Q.C.
2
THANK YOU!
TO OUR CORE, SERVICE AND PROGRAM FUNDERS, WHO THROUGH
YOUR CONTINUED SUPPORT & PARTNERSHIP ENSURE DELIVERY OF
OUR SERVICES TO THE COMMUNITY
100, 840 7 Avenue S.W.
Calgary, AB T2P 3G2
Tel: 403-234-9266
Fax: 403-234-9299
E-mail: [email protected]
Annual Report
2012-2013