CLG Annual Report 2013 - Calgary Legal Guidance
Transcription
CLG Annual Report 2013 - Calgary Legal Guidance
THANK YOU! TO OUR CORE, SERVICE AND PROGRAM FUNDERS, WHO THROUGH YOUR CONTINUED SUPPORT & PARTNERSHIP ENSURE DELIVERY OF OUR SERVICES TO THE COMMUNITY 100, 840 7 Avenue S.W. Calgary, AB T2P 3G2 Tel: 403-234-9266 Fax: 403-234-9299 E-mail: [email protected] Annual Report 2012-2013 Board of Directors Staff EXECUTIVE DIRECTOR LARRY HORECZY DOMESTIC VIOLENCE AND LEGAL INTERVENTION PROGRAM DVLI LAWYER – KEITH SHUSTOV FAMILY LAW LAWYER - TIFFANY BUTLER SENIOR MANAGING COUNSEL MARGARET KEELAGHAN EXECUTIVE ASSISTANT CINDY MAZUREK LEGAL ASSISTANT MARILYN GILMOUR COORDINATOR – MICHELLE POCOCK COURT PREPARATION CONTRACT LAWYER – RITA SEARS ELDER LAW PROGRAM CHAIR – Lawna Hurl PAST CHAIR – Derek Allchurch VICE CHAIR – Michael Mysak TREASURER – Wendy Ng SECRETARY – Jean Munn DIRECTORS John Cuthbertson, Q.C. Catherine Fox Marcine Francis Jennifer Koshan Lisa Luedtke Ed Ma Blair Mason, Q.C. Dalton McGrath, Q.C. Sue Remmer Anthony Strawson Irfan Tharani Annie Voss-Altman Janna Watts LAWYER – NATALIE SIMPSON HOMELESS OUTREACH PROGRAM LAWYER – GABRIEL CHEN ADVOCATE – RACHEL SHEPHERD FINANCE MANAGER LAUREL WILLIAMSON SOCIAL BENEFITS PROGRAM LAWYER – MARCIE ZEMLUK VOLUNTEER COORDINATOR ADVOCATE —ALISON O’DRISCOLL KIM FEODOROFF IMMIGRATION PROJECT VOLUNTEER COORDINATOR ASSISTANT/ CONTRACT LAWYER – MICHAEL BIRNBAUM ADMINISTRATIVE ASSISTANT ADVOCATE – CHERYL BLUNDEN AGNES SZMELTER CLIENT SERVICES COORDINATOR ALISON O’DRISCOLL LEGAL ASSISTANT – LINDA WINGFIELD ARTICLING STUDENTS HEATHER BEYKO BRENDA KWAN DIAL-A-LAW COORDINATOR/ FARINAZ RAZI LAWYER REFERRAL OPERATOR TARA SCHNEIDER Left to Right: Front Row: Derek Allchurch, Michael Mysak, Lawna Hurl, Wendy Ng, Janna Watts Middle Row: Ed Ma, Lisa Luedtke, Catherine Fox, John Cuthbertson, Q.C. Back Row: Sue Remmer, Jennifer Koshan, Marcine Francis, Irfan Tharani, Annie Voss-Altman Missing: Blair Mason, Q.C., Dalton McGrath, Q.C., Jean Munn, Anthony Strawson INTAKE WORKER/RECEPTION SHELANDA AL-SAQUAF LAWYER REFERRAL OPERATOR GEORGINA RICO ESPINOSA ISAAC COUTO GIVALATHA BALASINGAM TARRA LOUCKS CHERYL NEARING KATHARINE WOLFE PROFESSIONAL ADVISORY COMMITTEE The Honourable W.K. Moore, Q.C. (Chief Justice Retired) The Honourable Judge G.G. Cioni The Honourable Judge A.A. Fradsham Brian Felesky, Q.C. Stephen Wood, Q.C. 2 Success Stories Domestic Violence Legal Intervention Program MISSION STATEMENT Calgary Legal Guidance exists to provide legal assistance and information to disadvantaged persons who would not otherwise have access to such services Sarah* contacted CLG in October of 2012 for information regarding her common-law relationship of 7 years and property issues. While being screened for eligibility it came to light that her partner had charges of domestic violence. Her partner had been charged with assault a year ago and hadn’t dealt with the charges, had several failure to appear charges and a warrant for his arrest. In this time they were back living together because Sarah had no other housing options. During this time her partner was using alcohol and was both emotionally and verbally abusive to Sarah. Sarah knew he had a warrant for his arrest but never had the courage to report his whereabouts because she was financially dependent on him and he would intimidate her. The DVLI Coordinator and Court Prep Lawyer provided Sarah legal advice and emotional support, safety planning and referrals. After she knew her legal rights she had the courage to call police and report his whereabouts. As a result he was picked up on a warrant and was removed from the home and his court matters started again in domestic violence court. Sarah was able to stay in the home while she made plans for her future and found safe and affordable housing. Sarah relied on the DVLI coordinator for emotional support and encouragement as she made her plans to move forward in her life. The DVLI coordinator had regular contact with Sarah throughout the court process involving her ex-partner, continually providing her with support and referrals. Sarah’s application for financial benefits through Victims of Crime was successful and she received some money to help her move out of the home. She has re-established a home for herself and is looking at going back to work. Please note: The name Sarah has been used in place of the client’s real name to maintain anonymity. VISION STATEMENT Calgary Legal Guidance seeks to ensure that all economically disadvantaged people in our community have access to the legal information, advice and representation that they require 19 Message from the Chair Success Stories Social Benefits Advocacy Program It has been another amazing year at Calgary Legal Guidance! With our 40th Anniversary and lease renewal behind us, the Board of Directors turned its focus to the issue of governance. During one of our bi-weekly AISH clinics an incredibly shy and sweet young man came to meet with the staff lawyer. A young immigrant to Canada who was previously living in the Province of Ontario, had been horribly abused by his father and this was the reason that his mother moved him and his brother to Alberta. Due to past psychological and physical abuse, a learning disability and the fact that he was battling severe mental health issues he was almost completely unable to function as an adult. He applied for AISH and was denied repeatedly. In January of 2013, the Board held a retreat to discuss better ways in which the Board could reinforce its governance role and support CLG. In addition to having a great time, we came up with many ideas that we are currently discussing for implementation. We hope to accomplish great things with our Board, Professional Advisory Committee and Board Committees in the coming year. In talking to this young man I learned that his family was struggling to survive. His mother was living in a van with her dog and he and his brother were in two different shelters in the City of Calgary. I contacted his current physicians and advised that if they supported his application for AISH, there is very specific language that they should use in their letters to communicate this to AISH. Within two days I received supporting medical documentation from all of the physicians I had contacted. Upon submitting this to AISH the young man was approved the following week. On behalf of the Board, I would also like to introduce our new Senior Managing Counsel – Margaret Keelaghan. Margaret has done a phenomenal job thus far in her brief time at CLG and the Board thanks her for all her dedication. Her energy and enthusiasm is refreshing and much appreciated. However, there was also the urgent need for housing so he was referred to our Homeless Outreach advocate. Also on behalf of the Board, an enormous thanks to our Executive Director Homeless Outreach Program The HOP advocate determined that this family was experiencing many barriers including lack of income, significant mental health concerns and addictions. The advocate figured out that other agencies were involved with the family, streamlined their services and advocated that the family receive housing as a whole. This is a challenge because most of the family unit were adults and the services available are often for single adults. After assessing the issues and identifying their goals singularly and as a family we were able to make a plan. Our client obtained AISH with the support of the SBAP program and also achieved housing with a rent supplement which the HOP advocate assisted the family in getting. The advocate also referred the family to some other resources to support them in moving forward and maintaining their housing. We completed a roommate agreement so that each family member knew how much money they needed to contribute monthly towards the rent so it was clear and fair to everyone involved. The impact of homelessness is immense to families and often families are forced to separate. This was a great success because not only did their incomes increase, they received financial relief with the rent supplement and they were able to stay together as a family. 18 Larry Horeczy and his staff. Even a cursory glance at the Executive Director’s Report for this year clearly illustrates the amazing job the staff has done to create, grow and improve the systems and services that serve our clients. Finally, I would like to extend a heartfelt thanks to my fellow Board members for their passion for pro bono work and CLG in particular. The tireless hours that the Board members and especially the members of the Executive Committee put in to make this organization great is nothing short of inspirational. I’ve had the pleasure of working alongside very talented people at CLG and they made my year as Chair very enjoyable. It has been an absolute honour to have served CLG as Chair of the Board this past year and I’m looking forward to supporting the organization as it continues to grow and to serve those who need it most. Lawna Hurl Chair, Board of Directors 3 Treasurer’s Report For the 2012/2013 fiscal year, overall revenue was $2.3 million, an increase by 19% over the previous year. With the increase in funding this year, we have been able to focus on improving the quality of our service delivery model, add a new pilot project to address the shortfalls in immigration and refugee legal support, and cover escalating salary and rental costs that we are faced with in the Calgary market. Revenues for the 2012/2013 year were $2.3 million, representing a $0.5 million increase from the prior year. The increase is largely due to increased funding from the Alberta Law Foundation for our core programs by $0.2 million and funding of $0.3 million for the addition of our new Immigration and Refugee Legal Support program initiative. We are pleased to report that the Alberta Law Foundation has renewed our Immigration Project for another year. Funding from our other funders has remained relatively stable year over year. Discretionary revenue sources have declined since the prior year as we did not hold a fundraising function in the current year. Our newly formed Fundraising Committee is committed to raising more discretionary revenue to support our programs and the cash flow stability of our organization. Operating expenses were $2.3 million in the fiscal year. Excluding the operating costs associated with the Immigration Program, operating expenses represented an 8% increase over the prior year. The majority of the increase related to salary and wages and rental costs. The operations resulted in a break even position with a slight surplus of $2,247. Our business model has changed substantially since the 2010/2011 fiscal year when we had an extraordinary amount of discretionary revenue from Emergency Protection Order work that we no longer service. The work in the past has allowed us to build a reserve to protect the stability of our operations. History of revenue and expenses Revenue Expenses Surplus (Deficiency) 2012-13 2,316,034 2,313,787 2,247 2011-12 1,952,167 1,900,477 51,690 2010-11 1,857,124 1,637,683 219,441 Immigration Project The Immigration Project began in early 2012 to address the shortfalls found in the current legal support system. Well into its second year as a pilot project, it continues to provide immigrants and refugees with legal advice and assistance in various immigration matters. Comprised of a contract immigration lawyer, advocate, legal assistant, and an articling student, the Immigration Project team assists clients with: claims for refugee protection, filing applications for permanent residency, application for work permits and temporary residence visas, family sponsorship issues, and in some cases, representation before the Immigration and Refugee Board. In addition, through CLG’s volunteer lawyers, four free legal advice clinics are also offered through the Immigration Project. Clinics are provided at community locations to allow for better accessibility by many newcomers. CLG provides lawyers at Calgary Immigrant Women’s Association (CIWA), Centre for Newcomers (CFN), 1000 Voices at Genesis, and Immigrant Services Calgary (ISC). The Immigration Lawyer may attend at the clinics or work with the volunteer lawyers at the clinics to provide legal advice and reviews each client intake and the advice given by volunteers. In addition, the Immigration Lawyer may represent clients at refugee hearings, filing a Federal Court application on their behalf, or assisting clients through the entire application process. The Advocate provides direct services to clients in their program area and assists the lawyer in delivery of those services. Much of the advocate work is legal information and paralegal work that allows the team of lawyer, student, advocate and legal assistant to maximize the number of clients that can be served. It continues to be a rewarding experience to be a part of CLG and its mission to provide legal assistance and information to disadvantaged persons who would not otherwise have access to such services. CLG is fortunate to have loyal funders and donors and the dedicated team of volunteers and staff. In particular, the Alberta Law Foundation has been incredibly respectful and gracious to us through the many years and we are appreciative for their support and commitment to our vision. The nature of immigration law is often time consuming and time sensitive. The team at CLG, supported by volunteers, allows for a high volume of both summary advice and follow up support and full representation that would not be possible without all these components. The Immigration Project is funded by the Alberta Law Foundation. Wendy Ng CA, CBV Treasurer, Board of Directors 4 17 Treasurer’s Report Donations Law Society of $67,358 Casino 3% Alberta $46,878 $63,278 2% 3% Other $71,696 3% Solicitor General $110,250 5% FCSS $126,283 5% Dial-A-Law / Lawyer Referral Service Dial-A-Law (DAL) provides the general public with basic information about the law and the legal system. This service is available to anyone by calling a local number for residents of Calgary or toll free number for Albertans anywhere outside the Calgary area. For those who are more comfortable using the internet, CLG began preparations to have all topics available on the CLG website where multiple languages are available through the Google translate option. Approximately one hundred and seventy five (175) topics are currently available within the areas of: Information on Legal Assistance; Family Law, Wills & Estates & Dependent Adults; Criminal and Driving Offences; Business, Employment, WCB, Intellectual Property; Real Estate, Landlord & Tenant; and Consumer Protection, Debt, Small Claims, and Personal Injury. Expansion of topics is in progress in other areas such as Immigration, Family Law and Residential Tenancy Dispute Resolution Service and topics will evolve as legislation and processes change. CLG’s objective is to make DAL the most complete source for plain language consumer oriented legal information in Alberta. During this past year dozens of volunteers worked hard to update all topics and record these on a new automated system at CLG. This work will continue so that we can make DAL accessible, easy to use, current and relevant. The Lawyer Referral Service (LRS) is a system developed and maintained by the Law Society of Alberta that is delivered by Calgary Legal Guidance. LRS assists members of the public in finding a lawyer who will provide the legal services they require. By utilizing the Law Society database, the LRS operator provides the names and numbers of three lawyers in the applicable area of law, closest to the area the caller is phoning from within Alberta. The partnership between the Law Society and CLG allows users of both DAL and LRS to access both services with one call. In 2012 the DAL/LRS Operators received approximately 70,000 calls from the general public seeking basic information on a variety of Alberta’s laws. Dial-A-Law is funded by the Alberta Law Foundation, and the Lawyer Referral Service funded by the Law Society of Alberta. United Way $131,571 6% ALF $1,698,720 73% Funding Sources 2012-2013 Social Benefits Advocacy $113,505 5% Immigration $270,575 12% Education $327,447 14% Domestic Violence Legal Intervention $258,013 11% 16 Program Stability and Other $183,371 8% Community Legal Services $1,160,876 50% Funding Uses 2012-2013 5 Social Benefits Advocacy Program Executive Director’s Report The Social Benefits Advocacy Program (SBAP) supports clients through the process of acquiring or maintaining social assistance benefits such as through the Assured Incomes for the Severely Handicapped (AISH) program, Alberta Works, Old Age Security, and Canada Pension Plan – Disability and Canada Revenue Agency. Since the clients are both economically disadvantaged as well as having at least one other disadvantage such as a disability, the program is identified as serving the doubly disadvantaged (DD). The importance of this program is that it serves such a vulnerable population. When doubly disadvantaged are unable to access basic benefits, these clients are without even the most basic necessities of life. Our logo includes the following: “Calgary Legal Guidance – Access to Justice.” By placing it in our logo we are proclaiming that we will be part of the solution to the need for Access to Justice. Everyone who works, volunteers and supports CLG is thus part of the effort to provide Access to Justice. It is our call to action. In our attempts to increase access to justice we work hard to provide meaningful service to everyone who contacts us. We have been focusing on increasing our internal systems to be more efficient and increase our coordination and cooperation with affiliate organizations to improve services. It is because of the urgent nature and high vulnerability that the SBAP program changed in structure this year. Historically the program consisted of an advocate with a social sciences background. This past year we changed the staffing so that the primary role is now held by a lawyer supported by an advocate who assists with intakes, coordination, referrals and dealing with the complex social and emotional needs of the clients. The Administrative Law Lawyer advises clients of the relevant legislation governing the social benefits sought and whether other benefits exist that a client may be eligible for given their financial and medical situation. In addition, the Lawyer assists clients by obtaining their medical records and providing supporting documentation to the relevant government agency so as to facilitate resolution of their benefits issue without appeal. Representation is also provided at appeals when clients have been unfairly denied or cut off their benefits as well as criminal proceedings relating to social assistance issues. While CLG has done tremendous work for more than 40 years, we are only a piece of the network that helps the vulnerable in our society. Legal issues are inter-related with other issues such as poverty, social isolation, discrimination, racism, mental and physical disabilities, addictions and victimization. CLG can provide legal assistance and some social advocacy through our program advocates, but by working with other agencies within legal services and with other social agencies we can provide a more holistic approach to the person who has reached out to us for help. Examples of partnering includes the Genesis Legal Clinic in partnership with Legal Aid Alberta and Pro Bono Law Alberta as a way to reach those living in the northeast part of Calgary, our work with Edmonton Community Legal Clinic and Legal Aid Alberta to have one common information system (for implementation in the fall of 2013), negotiations to increase our services to the aboriginal population through Native Counselling Services and Metis Nation and our work with multiple agencies in the immigration community (Centre for Newcomers and Immigrant Services Calgary). As well, the transfer of primary responsibility for Family Court Duty Counsel to Legal Aid Alberta will allow us to increase our follow up and representation on family law matters. Funding for the Social Benefits Advocacy Program comes from Family and Community Support Services (FCSS) under the Doubly Disadvantaged designation, with additional funding from the Alberta Law Foundation. Elder Law Program The Elder Law Program began in 2009 with a full-time lawyer researching the legal needs of older adults in Calgary. For the past two years, the Elder Law Lawyer has been providing legal services to a steadily increasing number of older Calgarians and their families who do not have sufficient assets to reasonably afford legal services or those who are struggling with capacity issues. The results of partnerships, dedicated staff and amazing volunteer commitment is an increase from six clinic sites to eleven, an increase in the time spent with each client at summary advice clinics from 15 minutes to 30 minutes, an increase of more than 20% in follow-up services and a 60% increase in public legal education presentations to over 2,300 individuals. These numbers are staggering and worth celebrating. This is evidence that we can make a difference through hard work, smart choices and a team that cares about their community. The Lawyer provides legal advice and representation in areas of law that have a particular impact on older adults, including wills and estates, advance care planning, guardianship and trusteeship, health care, mental health and capacity issues, and elder abuse. In addition, the Lawyer provides summary advice and brief follow-up services to older adults in civil matters such as landlord-tenant, debt, foreclosure, and small claims. The changes must continue because the need is great. We will continue to find efficiencies and improve our ability to reach those who need help navigating the legal system. We will continue to work with our partners for coordinated and meaningful service delivery. We will continue to reach out to the legal community for volunteers and direct support. We will continue to keep the vulnerable individual in our hearts and minds with everything we do. Everyone in the legal community has a role to play in supporting this effort so let your colleagues know what great work is being done at CLG and use your persuasive ability to get them to join us. We can do great things together and the more we join together the greater the impact. To date the Elder Law Lawyer has served primarily older adults but occasionally their family members or service providers. The majority of files involve drafting documents including wills, enduring powers of attorney, or personal directives prepared for clients. This has been a great year at CLG. Challenging and demanding, but also rewarding. I am honoured to be part of such a great organization and community in this noble effort to increase Access to Justice. In addition, public legal education sessions are delivered on a variety of elder law topics at various locations throughout Calgary. Larry Horeczy Executive Director Strong partnerships have been developed with older-adult serving agencies, such as the Kerby Centre, the Action Group on Elder Abuse, the Elder Abuse Response Team, and the various agencies involved in The Way In – Older Adult Services. The Elder Law Program has been imperative in helping Calgary’s community to better understand the legal landscape of aging. The Elder Law Program is funded by the Alberta Law Foundation. 6 15 Senior Managing Counsel’s Report Since joining Calgary Legal Guidance as Senior Managing Counsel in January of this year, I have come to realize the significant leadership role that CLG plays in the provision of access to justice in Calgary. I recently told the Court in a bar call for one of our students that I had wondered if I would have any regrets about wrapping up my interesting and busy private criminal defence practice to take on this position. I have to say that I have not regretted a single day. CLG in its current incarnation is an extraordinary organization staffed by dedicated lawyers and students-at-law, advocates, administrators and front line staff who every single day work to provide representation and very effective assistance for the working poor, the elderly, the impecunious and the homeless. The staff Homeless Outreach Program The Homeless Outreach Program (HOP) has been serving clients who are homeless or at risk of homelessness and has provided support for their legal and non-legal needs since 2007. The HOP team is comprised of a lawyer and an outreach advocate. The HOP program provides services for legal and non-legal issues with serious consequences (criminal penalties, loss of housing, employment) where the individual would be unlikely or unable to effectively advocate for themselves. The team mainly focuses on individuals facing multiple barriers in urgent and serious circumstances, with the aim to address the immediate legal matter with the combination of legal representation and addressing issues that affect their legal and personal situation such as homelessness and treatment needs. Clients who are homeless and/or in need of treatment for mental health, alcohol or drug issues are more likely to become involved in criminal activity and have poorer outcomes when appearing before the courts. By addressing these social and emotional needs while providing compassionate legal defense, the HOP program provides the individual with the opportunity to break a vicious cycle of living in crisis to one of hope and potential. When our lawyer can inform the crown and/or judiciary with the information that the individual is receiving treatment and/or is living in a more stable environment, there is a greater possibility of avoiding either conviction or incarceration while the individual begins a journey of healing. The HOP Lawyer provides summary legal advice at regularly scheduled community outreach clinics and provides advice to individuals with emergency matters on a walk-in basis, in person or by telephone. In addition the HOP Lawyer provides assistance with tenant matters, employment, estate and debt claims and tickets. Representation is provided for eviction hearings, criminal charges, foreclosure, tickets with Charter breach or a large number of tickets, and child support stays and variations. With the assistance of volunteers, summary legal advice and identification statutory declarations are provided at the Centre of Hope. and lawyers bring to their positions a respect for the dignity of these clients that is touching and profound. The volunteers, who are the heart of our organization, generously give of their time and their expertise at our downtown evening clinics, our outreach clinics, in our office and not uncommonly, take on files pro bono or provide advice to our lawyers and students. These dedicated individuals provide an invaluable service. Every day I see examples of the difference our volunteers make in the lives of the many Calgarians who face barriers to justice. CLG has undertaken a number of innovative projects in the last few years and continues to provide access to justice through its core programs: immigration, homeless outreach, domestic violence intervention, elder law, social benefits advocacy and the clinical program which includes an ever-expanding number of outreach clinics targeted at vulnerable and needy populations such as recent immigrants, victims of domestic violence, aboriginal Canadians and those struggling with addictions, poverty and homelessness. CLG also reaches those in need of legal services by providing public legal education in a number of areas and to a number of different populations, including outreach to seniors’ facilities, homeless shelters and educational institutions. We continue to collaborate with a number of partners in the community including Legal Aid Alberta, Pro Bono Law Alberta, Pro Bono Students Canada and Student Legal Assistance. We know that if members of the legal profession and other stakeholders in the justice system are to make inroads in the provision of access to justice, there must be collaboration, innovation and vision. Calgary Legal Guidance will continue to provide strong, innovative, compassionate leadership in the continuing challenge to break down barriers to justice. Margaret Keelaghan Senior Managing Counsel The HOP Advocate provides referrals and support in conjunction with other professionals the clients are working with including: addictions and recovery treatment, mental and physical health support and services; and basic needs including income support, furniture and food resources, housing referrals, and supportive/short term counseling and support. In addition, the HOP Advocate continues to engage government and community agencies and provide leadership in addressing barriers for low-income individuals. The Homeless Outreach Program is funded by the Alberta Law Foundation. 14 7 Alan D. Hunter Award for Excellence in Volunteerism Recipient Paul Allyjan The Alan D. Hunter Volunteer of the Year Award was established with the intention of recognizing a special individual for their commitment to CLG and the integral part they play delivering service to vulnerable Calgarians. For 2012, CLG presented the Volunteer of the Year Award to an exceptional member of the legal community, Mr. Paul Allyjan. Paul completed his law degree at the University of Edmonton and was called to the Alberta Bar in 2004. He joined CLG’s wonderful volunteer roster in January of 2005. From the onset, Paul’s commitment to his time at CLG is as one would commit to a paid position. He always shows empathy and compassion with CLG clients. Over the years we have received such comments as, "This guy ROCKS!", "I now understand the process of divorce after only 15 minutes!", and “This volunteer was knowledgeable, answered all my questions and has a wicked tie!” Besides his regular monthly shift at CLG's downtown evening clinic, he has been one of two volunteers who run CLG’s Do Your Own Divorce Clinics (DYOD). At the DYOD he patiently explains the divorce procedure in plain English and walks clients through the paperwork. He has consistently made himself available after these clinics to provide more information and instructions to those who need extra assistance. The clinic is scheduled for a 2 hour period. He has streamlined the procedures down to a mere science and has been known to facilitate this in 1 hour and 15 minutes which is a proud accomplishment in his eyes. He also is one of the first volunteers to respond to CLG’s requests from the community to provide public legal education. Over the years he has provided education sessions in areas such as Separation and Divorce, Custody and Access and Common Law. His colleagues and friends consider him extremely smart, passionate about the law and a very good lawyer who shows patience and respect in the courtroom. For these reasons and with our appreciation, we presented Paul Allyjan with the Alan D. Hunter Volunteer of the Year Award for 2012. Programs Domestic Violence Legal Intervention Program The Domestic Violence Legal Intervention (DVLI) program has been serving survivors/victims of domestic violence requiring a multi-faceted approach since February, 1995. Historically the program consisted of two distinct services: Court Preparation and Restraining Orders. However the program now works as a collaborative team providing legal services and support to clients who are often in crisis and therefore require a supportive and holistic approach. The DVLI team includes two lawyers and a coordinator working together to provide victims of domestic violence with full legal support and advice tailored to their needs, making it unique as it is the only program of its kind in the community. Often, clients require assistance with immediate needs, consultations, family legal advice and criminal law education. During 2012, 420 people were provided with varied services. In addition, numerous agencies were provided legal information for their workers as well as their own clients. The team responds to requests from within Calgary and around the city including Airdrie, Strathmore, Cochrane, Okotoks and High River. The team works with the City of Calgary Police, RCMP, Victims Assistance and all domestic violence service programs such as Home Front and emergency shelters. The Court Preparation aspect of this program provides comprehensive assistance to victims of domestic violence where the offender has been charged. Victims are assisted and empowered through services and supports provided by the lawyer/coordinator team. The team provides independent legal information about the criminal court process, court orientation sessions for clients subpoenaed by the crown to testify, court accompaniment, emotional support, as well as information about and referrals to community supports and resources. The “Restraining Order” aspect of the program assists persons with reviews of Emergency Protection Orders (EPOs), where Legal Aid Alberta is unable to offer assistance due to a conflict. Representation is also provided for persons applying for Queen’s Bench Protection Orders (QBPOs). We will no longer be using the term Restraining Order as it does not accurately reflect the activities of the lawyer and team in this area. In 2012, the Advocate increased efforts to provide regular legal education to service agencies within the domestic violence community on the services available at CLG while working towards greater collaboration and awareness within the community. The Domestic Violence Legal Intervention Program is funded in part by the Alberta Government and United Way of Calgary & Area. 8 13 Public Legal Education Volunteers CLG offers legal education presentations and workshops to numerous groups and agencies in the community. In 2012, staff and volunteers facilitated 105 presentations to 2319 attendees which represents an increase of 67% in the number of presentations and more than 80% in attendees. Legal presentation topic requests range from Separation and Divorce, to Adult Guardianship, Wills and Estates, Personal Directives and Power of Attorney and Small Claims Court Procedures. With the implementation of CLG’s Immigration Project we have expanded topics to include Temporary Foreign Workers, Sponsorship, Working, Visiting and Studying in Canada, and Changes in Immigration that effect Temporary Foreign Workers’. Volunteer Legal Clinics In 2012 CLG had 172 volunteer lawyers provide their knowledge and time to assist clients at both CLG’s downtown clinic and at our outreach clinics accumulating 2558 volunteer hours. In an average month, CLG operates 32 legal clinics across Calgary. In 2012 CLG partnered with Calgary Immigrant Women’s Association, Calgary Chinese Community Service Association, S.A.I.T., Calgary Drop In and Rehab Centre, Calgary Mustard Seed Street Ministry, and Calgary Urban Project Society to deliver legal clinics on their premises to provide access to justice for their clients. In September, we launched a new legal clinic being held at the Centre for Newcomers in partnership with Pro Bono Law Alberta, Gowlings LLP and the Legal Aid Family Law office. This legal clinic provides assistance to low income individuals in areas of family and immigration law. In addition, through the collaborative efforts of CLG, Legal Aid Alberta and Pro Bono Law Alberta, a new legal clinic has been set up in the heart of the NE in Calgary. The 1000 Voices Legal Clinic operates out of the Genesis Centre at 7556 Falconridge Blvd NE. A seamless assessment process has been developed allowing for more time to focus on solving the legal issue and less administration time. The result is an organized and effective model which delivers high quality pro bono legal services in a manner that works for the clients and lawyers. Areas of Law Advised On William Aaron, Q.C. Danilo Aburto Jillian Acton Hema Ahuja Derek Allchurch Peter Allegretto Paul Allyjan Mike Anderson Bernardita Apablaza Taylor Armfield Robbie Armfield Krista Athanasopous Lindsey Aufricht Mona Bachalo Sara Bagg John Baharustani Jonathan Bahnuik Zukhraf Baig Michelle Bailey Fiana Bakshan Barbara Balfour Amanda Baretta Gillian Barnett Robert Bassett John Batzel Gay Benns Erin Berry Wendy Black Sarah Black Robert Black Arlene Blake Max Blitt Joyce Bolton Deborah Book Scott Bower Laura Brocklehurst Calum Bruce Jeff Brunner Randi Busenius Fraser Bush Tiffany Butler Keely Cameron Kristopher Cameron W. K. Levi Cammack Erika Carrasco Katie Carrasco Brock Carscallen Deni Cashin Lainie Chan Suchetna Channan Laura Chant Stephanie Charlebois Gabriel Chen Hema Chengkalath Cecelia Cheung Sunita Chowdhury Aaron Chrisloff Ashley Christie Nancy Chung Ceri Chwieros Katherine Clayton Nadia Conforti Julia Coombe Amy Cooper Melanie Cordie Jennifer Costigan Lisa Couillard Laura Coward Jordan Crone Melissa Cuba John Cuthbertson, Q.C. Lyndsey Dangerfield Scott Davidson Suzanne Davies David de Vlieger Evan Dixon Bryan Duguid Alyssa Duke Jade Duong Lisa Ellis Allison Eng Chris Erickson Susan Fader Henrietta Falasinnu Titi Farassat Memar Justine Farrow Marcos Ferdozzi Sheri Ferguson Johanna Fitzpatrick Theodore Fong Ruellen Forsyth Nicholson Morgan Fowler Catherine Fox Marcine Francis Jillian Frank Edwin Frayn Emmanuelle Frederic Darren Freeston Nicole Frenette Cecelia Frolick Karrisa Futerko Carol Gagne Kelly Galloway Linda Garratt Julia Gaunce Gerald Gaunt Kathryn Gilmore Julia Gnida Carol Gonzalez Fraser Gordon Joanne Gordon Scott Gordon Erika Gordon Rebecca Graham Matthew Grant Jonathan Griffith Tessa Guenther Don Hadley Matthew Hall Tracy Hall Kelly Hannan Ashu Harjai Jillian Harker Dale Hensley Chelsea Hermanson Tina Hienz Alexander Hu Sandra Hudson Lawna Hurl Celeste Hutchinson Sheila Hyatt Waldemar Igras Erin Ippolito Elizabeth Iredale Scott Iredale Kris Israel Lisa Jamieson Sara Jaremko Manjote Jhai Calvin Johnson, Q.C. Suzun Johnson Leah Johnson Dave Johnson Sana Jomaa Amandeep Kahlon Akal Kalgela Tahira Karim Kyle Kashuba Neil Kathol Dilpreet Kau Nidhi Kaushal Zureen Kazmi Gary Keay Jueles Kechis Tina Kesic Sarah King Sarah King-D'Souza, Q.C. Gary Kirk Jenny Kirkpatrick Grame Kluge Chris Knight Trafton Koenig Ryan Konotopsky Renee Konotopsky Jennifer Koshan Andrew Kuzma Erin Kuzyk Brenda Kwan Tara Kyluik Bernadette LaBrie Sheliza Ladha My-Le Lai Jolene Lalonde Mason Lam Morwenna Lane Sylvia Lang Keith Laws Jessica Lawson David Le Boeuf Micahel Lee Cindy Lee Elisa Lee Carey Leishman Sam Leung Lana Lien, Q.C. Jessica Lim Cecilia Low John Lowman Ioana Luca Lisa Luedtke Sonja Lusignan Edwin Ma Meredith MacDonald Norm Machida Heidi MacIntosh Sarah MacLeod Lance Macumber Kevin Madison Nicholas Maggisano Amy Maginley Chrystelle Malongue Alexandra Mann Keith Marlow Gillian Marriott Janice Martin Blair Mason, Q.C. Lolita Matchee Sallee Maxwell Simon McCleary Wilson McCutchan Nichole McGarry John McGee Dalton McGrath, Q.C. Michael McHenry John McKinley Laura McKinnon Sarah McLeod Rekha McNutt Anne McVea Anthony Merah Michael Mercie Brandon Mewhort Scott Meyers Pawel Milczarek Robert Millard Birch Miller Deborah Miller Arthur Milne Darah Milner Lindsey Moen Maven Moeshes Sean Moldowan Nigel Montoute Gloria Moore Jillian Munday Jean Munn Michael Mysak Jessica Ng Wendy Ng Mary Nguyen Danica Nguyen Colleen Nicholls Matt Noel-Bentley Caroline O'Driscoll Jacqueline O'Driscoll Alison O'Driscoll Ola Okedara Arthur Olson Kelly Osaka Patricia Osoko Catriona Otto Sheena Owens Derek Pagenkopf Chris Petrucci Roxy Petts Keiisha Pillai Justin Popowich Brandon Potter Andrew Pozzobon Jodi Proctor Apsara Rajapaksha Jennifer Ramsumair Luke Ratzlaff Katherine Reiffenstein Sue Remmer Kathleen Reyes Melissa Rico Erika Ringseis Barry Robinson Erin Runnalls Emily Ryan James Salsman Ruksana Samji Jetha Katherine Sangster Ram Sankaran Gillian Scarlet Brad Schneider Kari Schroeder Kyle Schultz Allan Sears Aladin Sehic Jonathan Selnes Andrea Serink Simon Shakibaei Niloofar Sharif Brett Shikaze Keith Shustov Jean-Pascal Siewe Carolyn Simpson Ethan Sinclair Jaspreet Singh Kelsey Sitar Celeste Small Agnes Szmelter David Smith Rodney Smith Kelly Smith Kate Spur Meredith St. John Julia Stadnyk Andrew Stead Kelly Stewart Lindsey Stewart Tracey Stock Anthony Strawson Katie Stys Jeff Surtees Christie Sutherland Andrea Swabuk Jason Sweeney Matthew Synnott Karin Tahira Aimee Tannahill Melissa Tennison Irfan Tharani Crystal Thompson Chidinma Thompson Nishi Thusoo Simone Tielsh Ryan Tkachuk Dustin Tkachuk Dierdrie Tombs Lenna Tornovctskova Uri Tsatsko Liam Turley Nathan Turley Keely Turner Kathryn Tweedie Nicholas Urie Dylan Vandervecht Annie Voss-Altman Rory Waite Shelley Waite Shilpi Walia Manjit Walia Charmaine Wallace Bobby Wasylciw Joshua Wasylciw Janna Watts Matthew Webster Karin Webster Ashley Weldon Kathleen Wells Russ Weninger Jared Wiebe Kristen Wiens Jason Wilkins Andrew Wilkinson Gareth Williams Suzzette Willoby Shannon Wilson Michael Wong Janice Wong Robert Wood Janet Wreschner Kelly Wright James Wyman Christopher Yang Tera Yates Jaclyn Yeo Beth Younggren Kayla Zachariassen Ryan Zahara THANK YOU TO ALL OUR VOLUNTEERS & CONGRATULATIONS FOR BEING “THE HEART OF THE LEGAL COMMUNITY” 12 9 Donors DEDICATION OF THE CLG BOARDROOM IN MEMORY OF DOUGLAS G. STOKES, Q.C. Anonymous P.B. Barley Vera Bersier C.S. Brooker G.J. Burrell L.L. Burt Cenovus Energy Inc. L.T.L. Cook-Stanhope G.S. Dunnigan K.M. Eidsvik Colin Gomez Jean-Christophe Goulet J.B. Hanebury Q.C. G.C. Hawco Deborah Jenkins Lynda Jenkins Kazmi Law Office C.L. Kenny K.R. Laycock S.J. Lovecchio F. Maloney P.J. Mason P.M. McIlhargey Stephanie McLean B.A. Millar R.E. Nation B.K. O’Ferrall A.G. Park S & E Services Limited C.M. Skene J. Strekaf W.P. Sullivan United Way Donor Choice ` L.D. Wilkins E.C. Wilson Larry Beaupre Shirley Brooks R.M. Cairns G.J. Gaschler Encana Cares Foundation M.L. Graham K.M. Horner C.M. Jones Marie Kostiuk A.D. Macleod J.T. McCarthy L.K. McLellan Nexen Inc. C.S. Phillips R.G. Stevens M.T.C. Tyndale H. Van Harten John Witwicki S.M. Bensler A.J. Brown Caron & Partners LLP Giovanni Demaria M.C. Erb R.J. Hall Intact Foundation K.J. Jordan Glenn Kowalsky B.E. Mahoney Nicole McGarry Timothy McWha Nucleus Information Service P.A. Rowbotham Stikeman Elliott LLP V. Tousignant B.L. Veldhuis Following the untimely loss of a well respected lawyer, Douglas G. Stokes, Q.C., the family directed memorial donations to CLG. In recognition of this generous donation and the family’s ongoing support of CLG, a dedication ceremony was held on October 3, 2012. With Justice Patricia Rowbotham and her family present, the CLG’s Boardroom was dedicated in memory of Douglas G. Stokes, Q.C. The following is an excerpt of Justice Rowbotham’s speech: “Judges are placed in difficult if not impossible positions when they deal with litigants who have no experience with the system and often intentionally abuse and frustrate the entire process. I recall the relief I always felt when there was someone from Calgary Legal Guidance to assist a litigant in the courtroom…. ..And I well recall when the self-represented litigant emerged beyond the confines of family law… and began to sue their lawyers too.. Doug was enormously concerned with his conduct and the role of his ethical obligations in the then new world of a self-represented litigant. And through his eyes, I saw the conflict and stress that this placed on lawyers in that situation. He worried immensely about his ethical obligations to his client and to the court. Something as simple as requesting an adjournment became impossible. I recall that even when his mother died and he had a trial with a selfrepresented litigant commencing that week, he could not be sure that the litigant would agree to an adjournment. And I recall telling him about Calgary Legal Guidance and the assistance that they offered to our court, and about the differences that made to everyone in the courtroom, including the opposing lawyer. After that I knew that every conversation that started with a “do you think you could call CLG”, would involve another issue with a selfrepresented litigant. Through those conversations I gained even greater respect for the importance of legal representation in the justice system. So, in a curious way, the dedication of this Boardroom is very fitting. Thank you for sharing in this event and in keeping alive the memory of a fine lawyer, Doug Stokes.” 10 11 Donors DEDICATION OF THE CLG BOARDROOM IN MEMORY OF DOUGLAS G. STOKES, Q.C. Anonymous P.B. Barley Vera Bersier C.S. Brooker G.J. Burrell L.L. Burt Cenovus Energy Inc. L.T.L. Cook-Stanhope G.S. Dunnigan K.M. Eidsvik Colin Gomez Jean-Christophe Goulet J.B. Hanebury Q.C. G.C. Hawco Deborah Jenkins Lynda Jenkins Kazmi Law Office C.L. Kenny K.R. Laycock S.J. Lovecchio F. Maloney P.J. Mason P.M. McIlhargey Stephanie McLean B.A. Millar R.E. Nation B.K. O’Ferrall A.G. Park S & E Services Limited C.M. Skene J. Strekaf W.P. Sullivan United Way Donor Choice ` L.D. Wilkins E.C. Wilson Larry Beaupre Shirley Brooks R.M. Cairns G.J. Gaschler Encana Cares Foundation M.L. Graham K.M. Horner C.M. Jones Marie Kostiuk A.D. Macleod J.T. McCarthy L.K. McLellan Nexen Inc. C.S. Phillips R.G. Stevens M.T.C. Tyndale H. Van Harten John Witwicki S.M. Bensler A.J. Brown Caron & Partners LLP Giovanni Demaria M.C. Erb R.J. Hall Intact Foundation K.J. Jordan Glenn Kowalsky B.E. Mahoney Nicole McGarry Timothy McWha Nucleus Information Service P.A. Rowbotham Stikeman Elliott LLP V. Tousignant B.L. Veldhuis Following the untimely loss of a well respected lawyer, Douglas G. Stokes, Q.C., the family directed memorial donations to CLG. In recognition of this generous donation and the family’s ongoing support of CLG, a dedication ceremony was held on October 3, 2012. With Justice Patricia Rowbotham and her family present, the CLG’s Boardroom was dedicated in memory of Douglas G. Stokes, Q.C. The following is an excerpt of Justice Rowbotham’s speech: “Judges are placed in difficult if not impossible positions when they deal with litigants who have no experience with the system and often intentionally abuse and frustrate the entire process. I recall the relief I always felt when there was someone from Calgary Legal Guidance to assist a litigant in the courtroom…. ..And I well recall when the self-represented litigant emerged beyond the confines of family law… and began to sue their lawyers too.. Doug was enormously concerned with his conduct and the role of his ethical obligations in the then new world of a self-represented litigant. And through his eyes, I saw the conflict and stress that this placed on lawyers in that situation. He worried immensely about his ethical obligations to his client and to the court. Something as simple as requesting an adjournment became impossible. I recall that even when his mother died and he had a trial with a selfrepresented litigant commencing that week, he could not be sure that the litigant would agree to an adjournment. And I recall telling him about Calgary Legal Guidance and the assistance that they offered to our court, and about the differences that made to everyone in the courtroom, including the opposing lawyer. After that I knew that every conversation that started with a “do you think you could call CLG”, would involve another issue with a selfrepresented litigant. Through those conversations I gained even greater respect for the importance of legal representation in the justice system. So, in a curious way, the dedication of this Boardroom is very fitting. Thank you for sharing in this event and in keeping alive the memory of a fine lawyer, Doug Stokes.” 10 11 Public Legal Education Volunteers CLG offers legal education presentations and workshops to numerous groups and agencies in the community. In 2012, staff and volunteers facilitated 105 presentations to 2319 attendees which represents an increase of 67% in the number of presentations and more than 80% in attendees. Legal presentation topic requests range from Separation and Divorce, to Adult Guardianship, Wills and Estates, Personal Directives and Power of Attorney and Small Claims Court Procedures. With the implementation of CLG’s Immigration Project we have expanded topics to include Temporary Foreign Workers, Sponsorship, Working, Visiting and Studying in Canada, and Changes in Immigration that effect Temporary Foreign Workers’. Volunteer Legal Clinics In 2012 CLG had 172 volunteer lawyers provide their knowledge and time to assist clients at both CLG’s downtown clinic and at our outreach clinics accumulating 2558 volunteer hours. In an average month, CLG operates 32 legal clinics across Calgary. In 2012 CLG partnered with Calgary Immigrant Women’s Association, Calgary Chinese Community Service Association, S.A.I.T., Calgary Drop In and Rehab Centre, Calgary Mustard Seed Street Ministry, and Calgary Urban Project Society to deliver legal clinics on their premises to provide access to justice for their clients. In September, we launched a new legal clinic being held at the Centre for Newcomers in partnership with Pro Bono Law Alberta, Gowlings LLP and the Legal Aid Family Law office. This legal clinic provides assistance to low income individuals in areas of family and immigration law. In addition, through the collaborative efforts of CLG, Legal Aid Alberta and Pro Bono Law Alberta, a new legal clinic has been set up in the heart of the NE in Calgary. The 1000 Voices Legal Clinic operates out of the Genesis Centre at 7556 Falconridge Blvd NE. A seamless assessment process has been developed allowing for more time to focus on solving the legal issue and less administration time. The result is an organized and effective model which delivers high quality pro bono legal services in a manner that works for the clients and lawyers. Areas of Law Advised On William Aaron, Q.C. Danilo Aburto Jillian Acton Hema Ahuja Derek Allchurch Peter Allegretto Paul Allyjan Mike Anderson Bernardita Apablaza Taylor Armfield Robbie Armfield Krista Athanasopous Lindsey Aufricht Mona Bachalo Sara Bagg John Baharustani Jonathan Bahnuik Zukhraf Baig Michelle Bailey Fiana Bakshan Barbara Balfour Amanda Baretta Gillian Barnett Robert Bassett John Batzel Gay Benns Erin Berry Wendy Black Sarah Black Robert Black Arlene Blake Max Blitt Joyce Bolton Deborah Book Scott Bower Laura Brocklehurst Calum Bruce Jeff Brunner Randi Busenius Fraser Bush Tiffany Butler Keely Cameron Kristopher Cameron W. K. Levi Cammack Erika Carrasco Katie Carrasco Brock Carscallen Deni Cashin Lainie Chan Suchetna Channan Laura Chant Stephanie Charlebois Gabriel Chen Hema Chengkalath Cecelia Cheung Sunita Chowdhury Aaron Chrisloff Ashley Christie Nancy Chung Ceri Chwieros Katherine Clayton Nadia Conforti Julia Coombe Amy Cooper Melanie Cordie Jennifer Costigan Lisa Couillard Laura Coward Jordan Crone Melissa Cuba John Cuthbertson, Q.C. Lyndsey Dangerfield Scott Davidson Suzanne Davies David de Vlieger Evan Dixon Bryan Duguid Alyssa Duke Jade Duong Lisa Ellis Allison Eng Chris Erickson Susan Fader Henrietta Falasinnu Titi Farassat Memar Justine Farrow Marcos Ferdozzi Sheri Ferguson Johanna Fitzpatrick Theodore Fong Ruellen Forsyth Nicholson Morgan Fowler Catherine Fox Marcine Francis Jillian Frank Edwin Frayn Emmanuelle Frederic Darren Freeston Nicole Frenette Cecelia Frolick Karrisa Futerko Carol Gagne Kelly Galloway Linda Garratt Julia Gaunce Gerald Gaunt Kathryn Gilmore Julia Gnida Carol Gonzalez Fraser Gordon Joanne Gordon Scott Gordon Erika Gordon Rebecca Graham Matthew Grant Jonathan Griffith Tessa Guenther Don Hadley Matthew Hall Tracy Hall Kelly Hannan Ashu Harjai Jillian Harker Dale Hensley Chelsea Hermanson Tina Hienz Alexander Hu Sandra Hudson Lawna Hurl Celeste Hutchinson Sheila Hyatt Waldemar Igras Erin Ippolito Elizabeth Iredale Scott Iredale Kris Israel Lisa Jamieson Sara Jaremko Manjote Jhai Calvin Johnson, Q.C. Suzun Johnson Leah Johnson Dave Johnson Sana Jomaa Amandeep Kahlon Akal Kalgela Tahira Karim Kyle Kashuba Neil Kathol Dilpreet Kau Nidhi Kaushal Zureen Kazmi Gary Keay Jueles Kechis Tina Kesic Sarah King Sarah King-D'Souza, Q.C. Gary Kirk Jenny Kirkpatrick Grame Kluge Chris Knight Trafton Koenig Ryan Konotopsky Renee Konotopsky Jennifer Koshan Andrew Kuzma Erin Kuzyk Brenda Kwan Tara Kyluik Bernadette LaBrie Sheliza Ladha My-Le Lai Jolene Lalonde Mason Lam Morwenna Lane Sylvia Lang Keith Laws Jessica Lawson David Le Boeuf Micahel Lee Cindy Lee Elisa Lee Carey Leishman Sam Leung Lana Lien, Q.C. Jessica Lim Cecilia Low John Lowman Ioana Luca Lisa Luedtke Sonja Lusignan Edwin Ma Meredith MacDonald Norm Machida Heidi MacIntosh Sarah MacLeod Lance Macumber Kevin Madison Nicholas Maggisano Amy Maginley Chrystelle Malongue Alexandra Mann Keith Marlow Gillian Marriott Janice Martin Blair Mason, Q.C. Lolita Matchee Sallee Maxwell Simon McCleary Wilson McCutchan Nichole McGarry John McGee Dalton McGrath, Q.C. Michael McHenry John McKinley Laura McKinnon Sarah McLeod Rekha McNutt Anne McVea Anthony Merah Michael Mercie Brandon Mewhort Scott Meyers Pawel Milczarek Robert Millard Birch Miller Deborah Miller Arthur Milne Darah Milner Lindsey Moen Maven Moeshes Sean Moldowan Nigel Montoute Gloria Moore Jillian Munday Jean Munn Michael Mysak Jessica Ng Wendy Ng Mary Nguyen Danica Nguyen Colleen Nicholls Matt Noel-Bentley Caroline O'Driscoll Jacqueline O'Driscoll Alison O'Driscoll Ola Okedara Arthur Olson Kelly Osaka Patricia Osoko Catriona Otto Sheena Owens Derek Pagenkopf Chris Petrucci Roxy Petts Keiisha Pillai Justin Popowich Brandon Potter Andrew Pozzobon Jodi Proctor Apsara Rajapaksha Jennifer Ramsumair Luke Ratzlaff Katherine Reiffenstein Sue Remmer Kathleen Reyes Melissa Rico Erika Ringseis Barry Robinson Erin Runnalls Emily Ryan James Salsman Ruksana Samji Jetha Katherine Sangster Ram Sankaran Gillian Scarlet Brad Schneider Kari Schroeder Kyle Schultz Allan Sears Aladin Sehic Jonathan Selnes Andrea Serink Simon Shakibaei Niloofar Sharif Brett Shikaze Keith Shustov Jean-Pascal Siewe Carolyn Simpson Ethan Sinclair Jaspreet Singh Kelsey Sitar Celeste Small Agnes Szmelter David Smith Rodney Smith Kelly Smith Kate Spur Meredith St. John Julia Stadnyk Andrew Stead Kelly Stewart Lindsey Stewart Tracey Stock Anthony Strawson Katie Stys Jeff Surtees Christie Sutherland Andrea Swabuk Jason Sweeney Matthew Synnott Karin Tahira Aimee Tannahill Melissa Tennison Irfan Tharani Crystal Thompson Chidinma Thompson Nishi Thusoo Simone Tielsh Ryan Tkachuk Dustin Tkachuk Dierdrie Tombs Lenna Tornovctskova Uri Tsatsko Liam Turley Nathan Turley Keely Turner Kathryn Tweedie Nicholas Urie Dylan Vandervecht Annie Voss-Altman Rory Waite Shelley Waite Shilpi Walia Manjit Walia Charmaine Wallace Bobby Wasylciw Joshua Wasylciw Janna Watts Matthew Webster Karin Webster Ashley Weldon Kathleen Wells Russ Weninger Jared Wiebe Kristen Wiens Jason Wilkins Andrew Wilkinson Gareth Williams Suzzette Willoby Shannon Wilson Michael Wong Janice Wong Robert Wood Janet Wreschner Kelly Wright James Wyman Christopher Yang Tera Yates Jaclyn Yeo Beth Younggren Kayla Zachariassen Ryan Zahara THANK YOU TO ALL OUR VOLUNTEERS & CONGRATULATIONS FOR BEING “THE HEART OF THE LEGAL COMMUNITY” 12 9 Alan D. Hunter Award for Excellence in Volunteerism Recipient Paul Allyjan The Alan D. Hunter Volunteer of the Year Award was established with the intention of recognizing a special individual for their commitment to CLG and the integral part they play delivering service to vulnerable Calgarians. For 2012, CLG presented the Volunteer of the Year Award to an exceptional member of the legal community, Mr. Paul Allyjan. Paul completed his law degree at the University of Edmonton and was called to the Alberta Bar in 2004. He joined CLG’s wonderful volunteer roster in January of 2005. From the onset, Paul’s commitment to his time at CLG is as one would commit to a paid position. He always shows empathy and compassion with CLG clients. Over the years we have received such comments as, "This guy ROCKS!", "I now understand the process of divorce after only 15 minutes!", and “This volunteer was knowledgeable, answered all my questions and has a wicked tie!” Besides his regular monthly shift at CLG's downtown evening clinic, he has been one of two volunteers who run CLG’s Do Your Own Divorce Clinics (DYOD). At the DYOD he patiently explains the divorce procedure in plain English and walks clients through the paperwork. He has consistently made himself available after these clinics to provide more information and instructions to those who need extra assistance. The clinic is scheduled for a 2 hour period. He has streamlined the procedures down to a mere science and has been known to facilitate this in 1 hour and 15 minutes which is a proud accomplishment in his eyes. He also is one of the first volunteers to respond to CLG’s requests from the community to provide public legal education. Over the years he has provided education sessions in areas such as Separation and Divorce, Custody and Access and Common Law. His colleagues and friends consider him extremely smart, passionate about the law and a very good lawyer who shows patience and respect in the courtroom. For these reasons and with our appreciation, we presented Paul Allyjan with the Alan D. Hunter Volunteer of the Year Award for 2012. Programs Domestic Violence Legal Intervention Program The Domestic Violence Legal Intervention (DVLI) program has been serving survivors/victims of domestic violence requiring a multi-faceted approach since February, 1995. Historically the program consisted of two distinct services: Court Preparation and Restraining Orders. However the program now works as a collaborative team providing legal services and support to clients who are often in crisis and therefore require a supportive and holistic approach. The DVLI team includes two lawyers and a coordinator working together to provide victims of domestic violence with full legal support and advice tailored to their needs, making it unique as it is the only program of its kind in the community. Often, clients require assistance with immediate needs, consultations, family legal advice and criminal law education. During 2012, 420 people were provided with varied services. In addition, numerous agencies were provided legal information for their workers as well as their own clients. The team responds to requests from within Calgary and around the city including Airdrie, Strathmore, Cochrane, Okotoks and High River. The team works with the City of Calgary Police, RCMP, Victims Assistance and all domestic violence service programs such as Home Front and emergency shelters. The Court Preparation aspect of this program provides comprehensive assistance to victims of domestic violence where the offender has been charged. Victims are assisted and empowered through services and supports provided by the lawyer/coordinator team. The team provides independent legal information about the criminal court process, court orientation sessions for clients subpoenaed by the crown to testify, court accompaniment, emotional support, as well as information about and referrals to community supports and resources. The “Restraining Order” aspect of the program assists persons with reviews of Emergency Protection Orders (EPOs), where Legal Aid Alberta is unable to offer assistance due to a conflict. Representation is also provided for persons applying for Queen’s Bench Protection Orders (QBPOs). We will no longer be using the term Restraining Order as it does not accurately reflect the activities of the lawyer and team in this area. In 2012, the Advocate increased efforts to provide regular legal education to service agencies within the domestic violence community on the services available at CLG while working towards greater collaboration and awareness within the community. The Domestic Violence Legal Intervention Program is funded in part by the Alberta Government and United Way of Calgary & Area. 8 13 Senior Managing Counsel’s Report Since joining Calgary Legal Guidance as Senior Managing Counsel in January of this year, I have come to realize the significant leadership role that CLG plays in the provision of access to justice in Calgary. I recently told the Court in a bar call for one of our students that I had wondered if I would have any regrets about wrapping up my interesting and busy private criminal defence practice to take on this position. I have to say that I have not regretted a single day. CLG in its current incarnation is an extraordinary organization staffed by dedicated lawyers and students-at-law, advocates, administrators and front line staff who every single day work to provide representation and very effective assistance for the working poor, the elderly, the impecunious and the homeless. The staff Homeless Outreach Program The Homeless Outreach Program (HOP) has been serving clients who are homeless or at risk of homelessness and has provided support for their legal and non-legal needs since 2007. The HOP team is comprised of a lawyer and an outreach advocate. The HOP program provides services for legal and non-legal issues with serious consequences (criminal penalties, loss of housing, employment) where the individual would be unlikely or unable to effectively advocate for themselves. The team mainly focuses on individuals facing multiple barriers in urgent and serious circumstances, with the aim to address the immediate legal matter with the combination of legal representation and addressing issues that affect their legal and personal situation such as homelessness and treatment needs. Clients who are homeless and/or in need of treatment for mental health, alcohol or drug issues are more likely to become involved in criminal activity and have poorer outcomes when appearing before the courts. By addressing these social and emotional needs while providing compassionate legal defense, the HOP program provides the individual with the opportunity to break a vicious cycle of living in crisis to one of hope and potential. When our lawyer can inform the crown and/or judiciary with the information that the individual is receiving treatment and/or is living in a more stable environment, there is a greater possibility of avoiding either conviction or incarceration while the individual begins a journey of healing. The HOP Lawyer provides summary legal advice at regularly scheduled community outreach clinics and provides advice to individuals with emergency matters on a walk-in basis, in person or by telephone. In addition the HOP Lawyer provides assistance with tenant matters, employment, estate and debt claims and tickets. Representation is provided for eviction hearings, criminal charges, foreclosure, tickets with Charter breach or a large number of tickets, and child support stays and variations. With the assistance of volunteers, summary legal advice and identification statutory declarations are provided at the Centre of Hope. and lawyers bring to their positions a respect for the dignity of these clients that is touching and profound. The volunteers, who are the heart of our organization, generously give of their time and their expertise at our downtown evening clinics, our outreach clinics, in our office and not uncommonly, take on files pro bono or provide advice to our lawyers and students. These dedicated individuals provide an invaluable service. Every day I see examples of the difference our volunteers make in the lives of the many Calgarians who face barriers to justice. CLG has undertaken a number of innovative projects in the last few years and continues to provide access to justice through its core programs: immigration, homeless outreach, domestic violence intervention, elder law, social benefits advocacy and the clinical program which includes an ever-expanding number of outreach clinics targeted at vulnerable and needy populations such as recent immigrants, victims of domestic violence, aboriginal Canadians and those struggling with addictions, poverty and homelessness. CLG also reaches those in need of legal services by providing public legal education in a number of areas and to a number of different populations, including outreach to seniors’ facilities, homeless shelters and educational institutions. We continue to collaborate with a number of partners in the community including Legal Aid Alberta, Pro Bono Law Alberta, Pro Bono Students Canada and Student Legal Assistance. We know that if members of the legal profession and other stakeholders in the justice system are to make inroads in the provision of access to justice, there must be collaboration, innovation and vision. Calgary Legal Guidance will continue to provide strong, innovative, compassionate leadership in the continuing challenge to break down barriers to justice. Margaret Keelaghan Senior Managing Counsel The HOP Advocate provides referrals and support in conjunction with other professionals the clients are working with including: addictions and recovery treatment, mental and physical health support and services; and basic needs including income support, furniture and food resources, housing referrals, and supportive/short term counseling and support. In addition, the HOP Advocate continues to engage government and community agencies and provide leadership in addressing barriers for low-income individuals. The Homeless Outreach Program is funded by the Alberta Law Foundation. 14 7 Social Benefits Advocacy Program Executive Director’s Report The Social Benefits Advocacy Program (SBAP) supports clients through the process of acquiring or maintaining social assistance benefits such as through the Assured Incomes for the Severely Handicapped (AISH) program, Alberta Works, Old Age Security, and Canada Pension Plan – Disability and Canada Revenue Agency. Since the clients are both economically disadvantaged as well as having at least one other disadvantage such as a disability, the program is identified as serving the doubly disadvantaged (DD). The importance of this program is that it serves such a vulnerable population. When doubly disadvantaged are unable to access basic benefits, these clients are without even the most basic necessities of life. Our logo includes the following: “Calgary Legal Guidance – Access to Justice.” By placing it in our logo we are proclaiming that we will be part of the solution to the need for Access to Justice. Everyone who works, volunteers and supports CLG is thus part of the effort to provide Access to Justice. It is our call to action. In our attempts to increase access to justice we work hard to provide meaningful service to everyone who contacts us. We have been focusing on increasing our internal systems to be more efficient and increase our coordination and cooperation with affiliate organizations to improve services. It is because of the urgent nature and high vulnerability that the SBAP program changed in structure this year. Historically the program consisted of an advocate with a social sciences background. This past year we changed the staffing so that the primary role is now held by a lawyer supported by an advocate who assists with intakes, coordination, referrals and dealing with the complex social and emotional needs of the clients. The Administrative Law Lawyer advises clients of the relevant legislation governing the social benefits sought and whether other benefits exist that a client may be eligible for given their financial and medical situation. In addition, the Lawyer assists clients by obtaining their medical records and providing supporting documentation to the relevant government agency so as to facilitate resolution of their benefits issue without appeal. Representation is also provided at appeals when clients have been unfairly denied or cut off their benefits as well as criminal proceedings relating to social assistance issues. While CLG has done tremendous work for more than 40 years, we are only a piece of the network that helps the vulnerable in our society. Legal issues are inter-related with other issues such as poverty, social isolation, discrimination, racism, mental and physical disabilities, addictions and victimization. CLG can provide legal assistance and some social advocacy through our program advocates, but by working with other agencies within legal services and with other social agencies we can provide a more holistic approach to the person who has reached out to us for help. Examples of partnering includes the Genesis Legal Clinic in partnership with Legal Aid Alberta and Pro Bono Law Alberta as a way to reach those living in the northeast part of Calgary, our work with Edmonton Community Legal Clinic and Legal Aid Alberta to have one common information system (for implementation in the fall of 2013), negotiations to increase our services to the aboriginal population through Native Counselling Services and Metis Nation and our work with multiple agencies in the immigration community (Centre for Newcomers and Immigrant Services Calgary). As well, the transfer of primary responsibility for Family Court Duty Counsel to Legal Aid Alberta will allow us to increase our follow up and representation on family law matters. Funding for the Social Benefits Advocacy Program comes from Family and Community Support Services (FCSS) under the Doubly Disadvantaged designation, with additional funding from the Alberta Law Foundation. Elder Law Program The Elder Law Program began in 2009 with a full-time lawyer researching the legal needs of older adults in Calgary. For the past two years, the Elder Law Lawyer has been providing legal services to a steadily increasing number of older Calgarians and their families who do not have sufficient assets to reasonably afford legal services or those who are struggling with capacity issues. The results of partnerships, dedicated staff and amazing volunteer commitment is an increase from six clinic sites to eleven, an increase in the time spent with each client at summary advice clinics from 15 minutes to 30 minutes, an increase of more than 20% in follow-up services and a 60% increase in public legal education presentations to over 2,300 individuals. These numbers are staggering and worth celebrating. This is evidence that we can make a difference through hard work, smart choices and a team that cares about their community. The Lawyer provides legal advice and representation in areas of law that have a particular impact on older adults, including wills and estates, advance care planning, guardianship and trusteeship, health care, mental health and capacity issues, and elder abuse. In addition, the Lawyer provides summary advice and brief follow-up services to older adults in civil matters such as landlord-tenant, debt, foreclosure, and small claims. The changes must continue because the need is great. We will continue to find efficiencies and improve our ability to reach those who need help navigating the legal system. We will continue to work with our partners for coordinated and meaningful service delivery. We will continue to reach out to the legal community for volunteers and direct support. We will continue to keep the vulnerable individual in our hearts and minds with everything we do. Everyone in the legal community has a role to play in supporting this effort so let your colleagues know what great work is being done at CLG and use your persuasive ability to get them to join us. We can do great things together and the more we join together the greater the impact. To date the Elder Law Lawyer has served primarily older adults but occasionally their family members or service providers. The majority of files involve drafting documents including wills, enduring powers of attorney, or personal directives prepared for clients. This has been a great year at CLG. Challenging and demanding, but also rewarding. I am honoured to be part of such a great organization and community in this noble effort to increase Access to Justice. In addition, public legal education sessions are delivered on a variety of elder law topics at various locations throughout Calgary. Larry Horeczy Executive Director Strong partnerships have been developed with older-adult serving agencies, such as the Kerby Centre, the Action Group on Elder Abuse, the Elder Abuse Response Team, and the various agencies involved in The Way In – Older Adult Services. The Elder Law Program has been imperative in helping Calgary’s community to better understand the legal landscape of aging. The Elder Law Program is funded by the Alberta Law Foundation. 6 15 Treasurer’s Report Donations Law Society of $67,358 Casino 3% Alberta $46,878 $63,278 2% 3% Other $71,696 3% Solicitor General $110,250 5% FCSS $126,283 5% Dial-A-Law / Lawyer Referral Service Dial-A-Law (DAL) provides the general public with basic information about the law and the legal system. This service is available to anyone by calling a local number for residents of Calgary or toll free number for Albertans anywhere outside the Calgary area. For those who are more comfortable using the internet, CLG began preparations to have all topics available on the CLG website where multiple languages are available through the Google translate option. Approximately one hundred and seventy five (175) topics are currently available within the areas of: Information on Legal Assistance; Family Law, Wills & Estates & Dependent Adults; Criminal and Driving Offences; Business, Employment, WCB, Intellectual Property; Real Estate, Landlord & Tenant; and Consumer Protection, Debt, Small Claims, and Personal Injury. Expansion of topics is in progress in other areas such as Immigration, Family Law and Residential Tenancy Dispute Resolution Service and topics will evolve as legislation and processes change. CLG’s objective is to make DAL the most complete source for plain language consumer oriented legal information in Alberta. During this past year dozens of volunteers worked hard to update all topics and record these on a new automated system at CLG. This work will continue so that we can make DAL accessible, easy to use, current and relevant. The Lawyer Referral Service (LRS) is a system developed and maintained by the Law Society of Alberta that is delivered by Calgary Legal Guidance. LRS assists members of the public in finding a lawyer who will provide the legal services they require. By utilizing the Law Society database, the LRS operator provides the names and numbers of three lawyers in the applicable area of law, closest to the area the caller is phoning from within Alberta. The partnership between the Law Society and CLG allows users of both DAL and LRS to access both services with one call. In 2012 the DAL/LRS Operators received approximately 70,000 calls from the general public seeking basic information on a variety of Alberta’s laws. Dial-A-Law is funded by the Alberta Law Foundation, and the Lawyer Referral Service funded by the Law Society of Alberta. United Way $131,571 6% ALF $1,698,720 73% Funding Sources 2012-2013 Social Benefits Advocacy $113,505 5% Immigration $270,575 12% Education $327,447 14% Domestic Violence Legal Intervention $258,013 11% 16 Program Stability and Other $183,371 8% Community Legal Services $1,160,876 50% Funding Uses 2012-2013 5 Treasurer’s Report For the 2012/2013 fiscal year, overall revenue was $2.3 million, an increase by 19% over the previous year. With the increase in funding this year, we have been able to focus on improving the quality of our service delivery model, add a new pilot project to address the shortfalls in immigration and refugee legal support, and cover escalating salary and rental costs that we are faced with in the Calgary market. Revenues for the 2012/2013 year were $2.3 million, representing a $0.5 million increase from the prior year. The increase is largely due to increased funding from the Alberta Law Foundation for our core programs by $0.2 million and funding of $0.3 million for the addition of our new Immigration and Refugee Legal Support program initiative. We are pleased to report that the Alberta Law Foundation has renewed our Immigration Project for another year. Funding from our other funders has remained relatively stable year over year. Discretionary revenue sources have declined since the prior year as we did not hold a fundraising function in the current year. Our newly formed Fundraising Committee is committed to raising more discretionary revenue to support our programs and the cash flow stability of our organization. Operating expenses were $2.3 million in the fiscal year. Excluding the operating costs associated with the Immigration Program, operating expenses represented an 8% increase over the prior year. The majority of the increase related to salary and wages and rental costs. The operations resulted in a break even position with a slight surplus of $2,247. Our business model has changed substantially since the 2010/2011 fiscal year when we had an extraordinary amount of discretionary revenue from Emergency Protection Order work that we no longer service. The work in the past has allowed us to build a reserve to protect the stability of our operations. History of revenue and expenses Revenue Expenses Surplus (Deficiency) 2012-13 2,316,034 2,313,787 2,247 2011-12 1,952,167 1,900,477 51,690 2010-11 1,857,124 1,637,683 219,441 Immigration Project The Immigration Project began in early 2012 to address the shortfalls found in the current legal support system. Well into its second year as a pilot project, it continues to provide immigrants and refugees with legal advice and assistance in various immigration matters. Comprised of a contract immigration lawyer, advocate, legal assistant, and an articling student, the Immigration Project team assists clients with: claims for refugee protection, filing applications for permanent residency, application for work permits and temporary residence visas, family sponsorship issues, and in some cases, representation before the Immigration and Refugee Board. In addition, through CLG’s volunteer lawyers, four free legal advice clinics are also offered through the Immigration Project. Clinics are provided at community locations to allow for better accessibility by many newcomers. CLG provides lawyers at Calgary Immigrant Women’s Association (CIWA), Centre for Newcomers (CFN), 1000 Voices at Genesis, and Immigrant Services Calgary (ISC). The Immigration Lawyer may attend at the clinics or work with the volunteer lawyers at the clinics to provide legal advice and reviews each client intake and the advice given by volunteers. In addition, the Immigration Lawyer may represent clients at refugee hearings, filing a Federal Court application on their behalf, or assisting clients through the entire application process. The Advocate provides direct services to clients in their program area and assists the lawyer in delivery of those services. Much of the advocate work is legal information and paralegal work that allows the team of lawyer, student, advocate and legal assistant to maximize the number of clients that can be served. It continues to be a rewarding experience to be a part of CLG and its mission to provide legal assistance and information to disadvantaged persons who would not otherwise have access to such services. CLG is fortunate to have loyal funders and donors and the dedicated team of volunteers and staff. In particular, the Alberta Law Foundation has been incredibly respectful and gracious to us through the many years and we are appreciative for their support and commitment to our vision. The nature of immigration law is often time consuming and time sensitive. The team at CLG, supported by volunteers, allows for a high volume of both summary advice and follow up support and full representation that would not be possible without all these components. The Immigration Project is funded by the Alberta Law Foundation. Wendy Ng CA, CBV Treasurer, Board of Directors 4 17 Message from the Chair Success Stories Social Benefits Advocacy Program It has been another amazing year at Calgary Legal Guidance! With our 40th Anniversary and lease renewal behind us, the Board of Directors turned its focus to the issue of governance. During one of our bi-weekly AISH clinics an incredibly shy and sweet young man came to meet with the staff lawyer. A young immigrant to Canada who was previously living in the Province of Ontario, had been horribly abused by his father and this was the reason that his mother moved him and his brother to Alberta. Due to past psychological and physical abuse, a learning disability and the fact that he was battling severe mental health issues he was almost completely unable to function as an adult. He applied for AISH and was denied repeatedly. In January of 2013, the Board held a retreat to discuss better ways in which the Board could reinforce its governance role and support CLG. In addition to having a great time, we came up with many ideas that we are currently discussing for implementation. We hope to accomplish great things with our Board, Professional Advisory Committee and Board Committees in the coming year. In talking to this young man I learned that his family was struggling to survive. His mother was living in a van with her dog and he and his brother were in two different shelters in the City of Calgary. I contacted his current physicians and advised that if they supported his application for AISH, there is very specific language that they should use in their letters to communicate this to AISH. Within two days I received supporting medical documentation from all of the physicians I had contacted. Upon submitting this to AISH the young man was approved the following week. On behalf of the Board, I would also like to introduce our new Senior Managing Counsel – Margaret Keelaghan. Margaret has done a phenomenal job thus far in her brief time at CLG and the Board thanks her for all her dedication. Her energy and enthusiasm is refreshing and much appreciated. However, there was also the urgent need for housing so he was referred to our Homeless Outreach advocate. Also on behalf of the Board, an enormous thanks to our Executive Director Homeless Outreach Program The HOP advocate determined that this family was experiencing many barriers including lack of income, significant mental health concerns and addictions. The advocate figured out that other agencies were involved with the family, streamlined their services and advocated that the family receive housing as a whole. This is a challenge because most of the family unit were adults and the services available are often for single adults. After assessing the issues and identifying their goals singularly and as a family we were able to make a plan. Our client obtained AISH with the support of the SBAP program and also achieved housing with a rent supplement which the HOP advocate assisted the family in getting. The advocate also referred the family to some other resources to support them in moving forward and maintaining their housing. We completed a roommate agreement so that each family member knew how much money they needed to contribute monthly towards the rent so it was clear and fair to everyone involved. The impact of homelessness is immense to families and often families are forced to separate. This was a great success because not only did their incomes increase, they received financial relief with the rent supplement and they were able to stay together as a family. 18 Larry Horeczy and his staff. Even a cursory glance at the Executive Director’s Report for this year clearly illustrates the amazing job the staff has done to create, grow and improve the systems and services that serve our clients. Finally, I would like to extend a heartfelt thanks to my fellow Board members for their passion for pro bono work and CLG in particular. The tireless hours that the Board members and especially the members of the Executive Committee put in to make this organization great is nothing short of inspirational. I’ve had the pleasure of working alongside very talented people at CLG and they made my year as Chair very enjoyable. It has been an absolute honour to have served CLG as Chair of the Board this past year and I’m looking forward to supporting the organization as it continues to grow and to serve those who need it most. Lawna Hurl Chair, Board of Directors 3 Success Stories Domestic Violence Legal Intervention Program MISSION STATEMENT Calgary Legal Guidance exists to provide legal assistance and information to disadvantaged persons who would not otherwise have access to such services Sarah* contacted CLG in October of 2012 for information regarding her common-law relationship of 7 years and property issues. While being screened for eligibility it came to light that her partner had charges of domestic violence. Her partner had been charged with assault a year ago and hadn’t dealt with the charges, had several failure to appear charges and a warrant for his arrest. In this time they were back living together because Sarah had no other housing options. During this time her partner was using alcohol and was both emotionally and verbally abusive to Sarah. Sarah knew he had a warrant for his arrest but never had the courage to report his whereabouts because she was financially dependent on him and he would intimidate her. The DVLI Coordinator and Court Prep Lawyer provided Sarah legal advice and emotional support, safety planning and referrals. After she knew her legal rights she had the courage to call police and report his whereabouts. As a result he was picked up on a warrant and was removed from the home and his court matters started again in domestic violence court. Sarah was able to stay in the home while she made plans for her future and found safe and affordable housing. Sarah relied on the DVLI coordinator for emotional support and encouragement as she made her plans to move forward in her life. The DVLI coordinator had regular contact with Sarah throughout the court process involving her ex-partner, continually providing her with support and referrals. Sarah’s application for financial benefits through Victims of Crime was successful and she received some money to help her move out of the home. She has re-established a home for herself and is looking at going back to work. Please note: The name Sarah has been used in place of the client’s real name to maintain anonymity. VISION STATEMENT Calgary Legal Guidance seeks to ensure that all economically disadvantaged people in our community have access to the legal information, advice and representation that they require 19 Board of Directors Staff EXECUTIVE DIRECTOR LARRY HORECZY DOMESTIC VIOLENCE AND LEGAL INTERVENTION PROGRAM DVLI LAWYER – KEITH SHUSTOV FAMILY LAW LAWYER - TIFFANY BUTLER SENIOR MANAGING COUNSEL MARGARET KEELAGHAN EXECUTIVE ASSISTANT CINDY MAZUREK LEGAL ASSISTANT MARILYN GILMOUR COORDINATOR – MICHELLE POCOCK COURT PREPARATION CONTRACT LAWYER – RITA SEARS ELDER LAW PROGRAM CHAIR – Lawna Hurl PAST CHAIR – Derek Allchurch VICE CHAIR – Michael Mysak TREASURER – Wendy Ng SECRETARY – Jean Munn DIRECTORS John Cuthbertson, Q.C. Catherine Fox Marcine Francis Jennifer Koshan Lisa Luedtke Ed Ma Blair Mason, Q.C. Dalton McGrath, Q.C. Sue Remmer Anthony Strawson Irfan Tharani Annie Voss-Altman Janna Watts LAWYER – NATALIE SIMPSON HOMELESS OUTREACH PROGRAM LAWYER – GABRIEL CHEN ADVOCATE – RACHEL SHEPHERD FINANCE MANAGER LAUREL WILLIAMSON SOCIAL BENEFITS PROGRAM LAWYER – MARCIE ZEMLUK VOLUNTEER COORDINATOR ADVOCATE —ALISON O’DRISCOLL KIM FEODOROFF IMMIGRATION PROJECT VOLUNTEER COORDINATOR ASSISTANT/ CONTRACT LAWYER – MICHAEL BIRNBAUM ADMINISTRATIVE ASSISTANT ADVOCATE – CHERYL BLUNDEN AGNES SZMELTER CLIENT SERVICES COORDINATOR ALISON O’DRISCOLL LEGAL ASSISTANT – LINDA WINGFIELD ARTICLING STUDENTS HEATHER BEYKO BRENDA KWAN DIAL-A-LAW COORDINATOR/ FARINAZ RAZI LAWYER REFERRAL OPERATOR TARA SCHNEIDER Left to Right: Front Row: Derek Allchurch, Michael Mysak, Lawna Hurl, Wendy Ng, Janna Watts Middle Row: Ed Ma, Lisa Luedtke, Catherine Fox, John Cuthbertson, Q.C. Back Row: Sue Remmer, Jennifer Koshan, Marcine Francis, Irfan Tharani, Annie Voss-Altman Missing: Blair Mason, Q.C., Dalton McGrath, Q.C., Jean Munn, Anthony Strawson INTAKE WORKER/RECEPTION SHELANDA AL-SAQUAF LAWYER REFERRAL OPERATOR GEORGINA RICO ESPINOSA ISAAC COUTO GIVALATHA BALASINGAM TARRA LOUCKS CHERYL NEARING KATHARINE WOLFE PROFESSIONAL ADVISORY COMMITTEE The Honourable W.K. Moore, Q.C. (Chief Justice Retired) The Honourable Judge G.G. Cioni The Honourable Judge A.A. Fradsham Brian Felesky, Q.C. Stephen Wood, Q.C. 2 THANK YOU! TO OUR CORE, SERVICE AND PROGRAM FUNDERS, WHO THROUGH YOUR CONTINUED SUPPORT & PARTNERSHIP ENSURE DELIVERY OF OUR SERVICES TO THE COMMUNITY 100, 840 7 Avenue S.W. Calgary, AB T2P 3G2 Tel: 403-234-9266 Fax: 403-234-9299 E-mail: [email protected] Annual Report 2012-2013