GENERAL CONDITIONS OF SALE
Transcription
GENERAL CONDITIONS OF SALE
GENERAL CONDITIONS OF SALE - SANOMA ADVERTISING 1. Parties 1.1. In these terms and conditions of sale, “Sanoma” should be understood to mean the public limited company (“n.v. / s.a.”) Sanoma Media Belgium, Stationsstraat 55 in 2800 Mechelen (Belgium) (CBE: 0404.802.477), the n.v. / s.a. Sanoma Regional Belgium, Stationsstraat 55 in 2800 Mechelen (Belgium) (CBE: 0404.802.774) or the private limited company (“b.v.”) Uitgeverij WVM Euro Publinet, Bijsterhuizen 1158, 6546AS Nijmegen, the Netherlands (KVK: 17077716), depending on with which company an order is placed. The “Client” refers to the company or the physical person or the organisation that has placed an order with Sanoma. 2. Scope 2.1. The present terms and conditions are, together with any supplementary conditions that are stated on an additional agreement or on Sanoma invoices, solely applicable to all sales, deliveries and/or services performed by Sanoma, with the exception of all previous conditions of Sanoma and all other conditions of the Client, except for if deviating conditions are explicitly accepted by Sanoma in writing or electronically. Any deviation only applies to the specific sale, delivery and/or service for which this was agreed. 2.2. By placing an order, the Client effectively confirms to have acquainted itself with the present terms of sale and the supplementary conditions, and to accept these in full and unconditionally. 2.3. In the event that a separate agreement or purchase order was signed with the Client, the stipulations of this agreement or purchase order, should these still apply on the invoicing date, always have priority over the terms and conditions stated on the invoice in the event of any contradictions. For the rest, the terms and conditions on the invoice remain fully valid. 3. Quotations and rates 3.1. Sanoma shall respond to all quotation requests from the Client as swiftly as possible. In order to that the quotations requests are dealt with efficiently, it is recommended that the Client supplies as much information as possible immediately (including campaign type, which visuals, in which medium and/or on which websites, special conditions, etc.). The Client undertakes to respond to any questions from Sanoma as swiftly as possible so as to allow the latter to draw up a suitable quotation. 3.2. Once Sanoma has received all of the information required, it shall draw up a quotation with the proposed content of the campaign, the various media in which the campaign is to be performed, the timeframes and the price. 3.3. Except if stipulated otherwise, quotations are valid for thirty (30) working days after having been sent. Once this period has expired, a new quotation must be requested. 3.4. Sanoma is at all times entitled to adjust writing errors and other material omissions in its quotations, and is not bound by these. 3.5. Sanoma reserves the right not to draw up any quotations for certain campaigns. This applies among other things but is not restricted to campaigns (I) that violate the rights of others; (II) that are offensive, insulting and/ or shocking; (III) that conflict with any legislation, with public order or common decency; (IV) that have already been subject to a legal prohibition; (V) for products and/ or services that enter into competition with Sanoma’s own products or services; (VI) if accepting that campaign would entail any infringement on a contractual commitment that Sanoma has entered into with a third party. Sanoma shall inform the Client or its decision. 3.6. Advertisements are inserted and campaigns conducted at the applicable rate, subject to entry errors, at the moment the advertisement or campaign is inserted. Any rate alteration that has been made known three months in advance may be applied to assignments in progress. The duration of a contract may in no instance exceed one year from the date of first placing the advertisement or the launch of the campaign. 4. Order 4.1. In order to place an order validly, the Client must return to Sanoma a fully completed purchase order signed by the person authorised. 4.2. With regard to online campaigns, the purchase order must be returned at the latest fifteen (15) working days prior to the start date of the campaign or, with regard to print campaigns, at the latest on the reservation deadline as stated at cs.sanomamedia.be. 4.3. Before signing a contract for several insertions, the Client accepts that its previous advertisement is used again if it does not deliver any new material to Sanoma or provide new instructions in accordance with the present conditions, without Sanoma having to request confirmation for each insertion. 5. Intellectual property rights 5.1. By delivering material for a campaign to Sanoma, the Client automatically grants Sanoma the right to use this material in various media for the campaign. 5.2. Should Sanoma design and/or further develop (a part of) the advertisement material (including pictures), it grants the Client a non-exclusive licence to use (that part of) the advertisement material during the campaign. The Client must obtain prior and written permission from Sanoma before (that part of) the advertisement material may be used in any other manner. 5.3. Parties acquire no rights on each other’s brands or logos. Any use thereof therefore requires prior written approval from the other party. However, Sanoma acquires the right to include the campaign in its portfolio in order to promote its services. 6. Executing the campaign 6.1. Sanoma shall engage its best resources in order to ensure that the campaign shall be executed in the manner set out in the purchase order. 6.2. Sanoma reserves the right to cease a campaign for any reason whatsoever. This applies among other things if (I) it should establish that the campaign does not correspond with the details stated on the purchase order; (II) the campaign in question enters into a negative light; (III) the campaign in any way whatsoever should become the subject of a dispute, legal or otherwise; (IV) it should transpire that the Client fails to possess the permission required to integrate into the campaign the material it provided; (V) the campaign should violate certain legislation, public order or common decency; (VI) the campaign should in any way whatsoever cause harm to Sanoma. If necessary, Sanoma shall notify the Client of this. The Client shall anyway continue to owe the remuneration for the part of the campaign already executed. 7. Invoicing 7.1. All Sanoma invoices are payable at thirty (30) calendar days after sending the invoice, net without discount, unless stated otherwise on the invoice. The date stated on the invoice itself applies as the date of sending. 7.2. Should the Client fail to pay Sanoma invoices within the deadlines provided, Sanoma is entitled legally and without prior notification of default to late interest of ten per cent (10%) on an annual basis, with a minimum of five euros (EUR 5), whereby each month commenced shall be deemed as an expired month. Outstanding invoice amounts shall furthermore automatically and legally be increased by fifteen per cent (15%), with a minimum of twenty-five euros (EUR 25). Moreover, all recovery costs shall be borne by the Client, and all other amounts still outstanding shall be owed by the Client immediately and in full. Sanoma also reserves the right for cease all assignments or orders in progress immediately, without any prior reminder. 7.3. No reason whatsoever, such as lodging a complaint, releases the Client from its payment obligations. 7.4. Other conditions apply for non-accredited advertisement agencies and direct advertisers, which are available on request. 8. Liability of the Client 8.1. The Client is solely liable for the legality and the lawfulness of the material it provides, of any nature whatsoever (logos, brands, visuals, music, photos, adhesive products, items, samples, etc.) 8.2. The Client is solely liable for the legality, the lawfulness and the content of the campaign, as well as the web pages to which the campaign refers. 8.3. The Client is solely liable for observing all relevant legislation in the event that the campaign contains a competition, promotion, price reduction, announcement, offer, remote selling, service, comparative advertisement or other legal action of any nature whatsoever. 8.4. Should the campaign cover the collection and processing of email addresses or other personal details, the Client undertakes strictly to observe the applicable regulations of personal privacy. 8.5. The Client fully indemnifies Sanoma against any claim, for any reason whatsoever, should the Client fail to observe one of the aforementioned commitments, and shall also compensate Sanoma in full for any damage it might suffer, irrespective of any overview of the campaign performed by Sanoma. 8.6. If it is expressly agreed that the Client shall receive one or more proofs, the Client will have to investigate these thoroughly for errors and defects and return them, corrected or approved in writing, by return mail, and in any case within 48 hours after receipt, to Sanoma. In the absence thereof, the proofs will be considered approved by the Client. Approval of the proofs by the Client shall also be regarded as recognition that Sanoma has executed the ordered work in a correct manner. Sanoma cannot be held liable for deviations, errors and defects, which have remained unnoticed by the Client in proofs corrected or approved by him. Proofs will be made digitally available to the Client by Sanoma, after written request of the Client. The colors displayed on the Client’s screen, can differ from the colors printed. This shall not be considered an acountable shortcoming of Sanoma. The Client shall report the color codes of the colors he desires, to Sanoma. 9. Liability of Sanoma 9.1. Sanoma is not liable for errors and/or omissions that result from instructions that are dubious, incomplete, poorly formulated or provided by telephone, and/or those resulting from incomplete information or the delivery of print material that fails to meet all technical conditions and/or omitting, wrongly setting or wrongly placing a code and/or not checking colour quality 100% and/or, for advertisements that run over the fold, the fact that text and illustration on the pages lying opposite each other have not been placed at the same position. 9.2. The timeframes stated by Sanoma in the quotation are not binding. In the event that certain timeframes are not observed, the parties shall agree new timeframes without any entitlement to compensation nor price reduction for the Client. 9.3. The maximum compensation that can be claimed for poor printing omissions is the cost-free replacement of the advertisement in question. For inserts, outserts or adhesive formulas, the maximum compensation is the waiving of the insertion fee. The liability of Sanoma shall in any event, irrespective of the basis, always be restricted to the invoice amount for the campaign and/or advertisement in question, which the Client explicitly accepts. Sanoma may in no instance be held liable for general or particular direct damage not for any consequential claim, of any nature whatsoever, lodged by the Client or by any third party. 9.4. Unless explicitly agreed otherwise, complaints concerning invoices and/or the services of Sanoma must be made known to Sanoma by registered letter, with an adequate explanation, within seven (7) calendar days following the delivery or, should the complaint relate exclusively to the invoice, on the invoice date, under penalty of inadmissibility. 9.5. The Client is aware and accepts that Sanoma is unable to offer any guarantee in relation to the quality and the duration of the services provided by third parties. Sanoma is therefore in no way liable for the non or inadequate execution of these third-party services. 10. End of the agreement 10.1 Sanoma is entitled to terminate all orders in progress with immediate effect, without notice or compensation to the Client, by sending a registered letter, in the event that: - fifteen (15) calendar days following after sending a first registered notice of default, the Client remains in default of payment of any amount owed, without prejudice to the right of Sanoma to demand full payment, plus interest and the amount of the fixed-rate compensation; - the Client files for bankruptcy, is declared bankrupt, goes into liquidation or submits a request for judicial reorganization. 11. Miscellaneous 11.1. Sanoma is not liable for any delay in the execution or for any non-execution of its commitments in the event of force majeure. Should Sanoma find itself in a situation of force majeure, it shall immediately notify the Client in writing. All of Sanoma’s commitments shall be postponed during the period of force majeure, without any right to compensation for the Client. 11.2. All of the Client’s appointed parties, employees and all other authorised persons are deemed to act on its behalf and for its account. 11.3. Should any article of these terms and conditions be declared invalid, this invalidity shall not affect the validity of the remaining articles. 12. Jurisdiction and applicable law 12.1. In case of an order with the n.v. Sanoma Media Belgium or the n.v. Sanoma Regional Belgium, only the law of Belgium is applicable. In case of an order with the b.v. Uitgeverij WVM Euro Publinet, only Dutch law applies. 12.2. In the event of any dispute between the Client and the n.v. Sanoma Media Belgium or the n.v. Sanoma Regional Belgium, the courts and tribunals of the judicial district of Brussels (Belgium) are exclusively competent. A dispute with the b.v. Uitgeverij WVM Euro Publinet can only be submitted to the courts and tribunals of ’s-Hertogenbosch (the Netherlands). SPECIFIC CONDITIONS FOR PRINT ADVERTISING 13. Amending or cancelling assignments or options 13.1. Any amendment or cancellation of an advertisement assignment by the Client must be confirmed in writing and may only be accepted insofar as the deadlines provided for the material and/or the cancellation deadline were observed. Customised formulas, creative formulas, covers and prima postas are only held in option for the period indicated by Sanoma. Orders for covers, prima postas, customised formulas and creative formulas cannot be cancelled. 13.2. When cancelling between 8 and 4 weeks before publication, 50% of the insertion price is charged. When cancelling within 4 weeks before publication, the insertion is charged for in full. A reservation for a cover or a special placement is irrevocable. 14. Proof editions 14.1 Three copies of the publication in question are sent to the Client free of charge on publication. For advertisements smaller than ¼ page or for high-quality cards, only 1 free proof edition is provided. Extra copies are charged for and may be ordered with a discount of 25% off the official retail price. 15. Advertising material 15.1. The Client is always responsible for creating printready advertising material digitally, unless agreed otherwise. No agency commission is provided on production costs, technical costs or costs for creating advertisement statements. 15.2. Even if no purchase order was signed, presenting the advertising material creates a binding order on the part of the Client. This must occur at the latest on the date provided on the website cs.sanomamedia.be and within the terms and conditions provided there. In the absence of this, the Client shall pay for the advertisement statement in full, even if this has only partially been published. 15.3. The advertising material made available by the Client is retained at its own risk for a maximum of 12 months. 15.4. In order to be legible, texts should have a minimum font size of 8 point (semi-bold) in negative print. For fullbleed advertisements, a supplementary trim-edge of a minimum 8 mm with weekly publications and 12 mm with monthly publication must be provided on both edges that run into the spine of the magazine. 16. Editorial form or political or social message 16.1. Advertisements delivered in editorial form (text section of more than ¼ page) must differ in terms of design from the editorial pages, and must bear the announcement “Advertisement” in a font size of at least 12 point. In no instance may they use the font and the layout of the magazine in which the advertisement is published. Advertisements with a political or social message must always bear the announcement “Advertisement”. In all of the abovementioned cases, the creation must be presented to Sanoma for approval at the latest 6 weeks prior to publication. 17. Preferential placement 17.1. A supplement must be paid for any preferential placement. The preferential location requested by the Client is not guaranteed and shall only be accepted subject to availability, without any right to compensation for the Client. 17.2. If the Client has undertaken to pay a price increase in order to obtain a special placement, should its advertisement instead appear in another location, it will pay the price corresponding with the placement. This also applies for the other options provided in the rates. All of this is without any right to compensation for the Client. Complaints regarding placements are only accepted if a supplement for preferential placement was paid. 17.3. Preferential placements can only be approved for formats smaller than a full page. 17.4. The following conditions apply for the monthly publications Vitaya, Feeling, Gael, Feeling Wonen, Gael Maison, Glam*It: - The first ten placements are reserved for the formats that occupy 1/1 and 2/1 page. A specific placement on the right or left cannot be guaranteed for the first ten positions. A supplement of 35% is charged for the first position, 12.5% for the tenth position. Further detail in this regard can be found on pages 83 to 84. In the March, April, September and October editions, Feeling, Gael and Glam*it, preferential priority is given to advertisers from the fashion sector for the prima postas. - In Feeling Wonen and Gael Maison which are published in March, April. September and October, decoration advertisers take priority for prima postas. 17.5. The following conditions apply for the weekly publications, specials and other monthly publications Femmes d’Aujourd’hui, Flair (Fr.), Flair (Vl.), Humo, Les Suppléments de Femmes d’Aujourd’hui, Libelle, Libelle Lifestyle Magazines, Libelle Mama!, Libelle Lekker!, Marie Claire, Njam! Story, Moustique, Télé Pocket and TeVe-Blad: - The first position is reserved for formats that occupy a 1/1 and 2/1 page. A specific placement to the right or left cannot be guaranteed for this first position. The supplement charged for the first position is 20%. 17.6. A reserved order for a preferential placement cannot be cancelled nor amended. 18. Cover advertisement reservations 18.1. For the monthly publications Feeling, Gael, Marie Claire, Feeling Wonen, Gael Maison, top-10 advertisers have the privilege to reserve covers. The Client must contact its commercial manager at Sanoma in order to verify whether its turnover for the magazine in which the Client wishes to advertise comes in the top 10. A top-10 advertiser has the right to purchase the number of covers that are in proportion with its market share. The number of sellable covers for each magazine in one year represents the number of total points. This total differs for each magazine through, among other things, fluctuations in periodicity. - After having contacted the top-10 clients who have exercised their right to purchase, the non-reserved covers are made available to the non-top-10 clients. To find out about the covers available, the Client must contact its contact person at Sanoma. A non-top-10 client may only purchase one cover 2 or 4. An exception applies when purchasing a third cover, since the purchase of a third cover provides an additional right to purchase a second or 4th cover if this is available. Covers Feeling - Gael reserved for fashion advertisers: the covers of the March, April, September and October editions (publication at the end of February, end of March, end of August and end of September) are the exclusive privilege of fashion advertisers. Covers Feeling Wonen - Gael Maison - Marie Claire reserved for decoration advertisers: the covers of March, April, September and October are the exclusive privilege of decoration advertisers. Reserving a creative formula does not provide any priority over the normal rules for assigning covers. Should the client wish to reserve a creative formula, such as a gate fold, it shall first have to reserve the cover for which the above rules apply. 18.2. For the weekly publications, specials and other monthly publications, such as Vitaya, Femmes d’Aujourd’hui, Flair (Fr.), Flair (Vl.), Humo, Les Suppléments de Femmes d’Aujourd’hui, Libelle, Libelle Lifestyle Magazines, Libelle Mama!, Libelle Lekker!, Story, Moustique, Njam!, Télé Pocket and TeVe-Blad, there are no applicable rules for the right to purchase covers. In other words, the client that first takes the option shall be the first to be able to exercise the option. In contrast with the monthly publications, creative formulas that imply a cover do indeed have a right on a client that reserves a cover without special formula. This applies in all cases, even if Sanoma has already received an order for a cover. 19. Creative formulas 19.1. Should the creative formulas fail to correspond 100% with the approved blanks, or if they are not delivered in accordance with Sanoma’s conditions of delivery, all additional costs that might result from this are invoiced in full to the Client. Furthermore, no compensation or remuneration whatsoever is owed by Sanoma if the creative formula can consequently not be published as anticipated. 19.2. Extra technical costs incurred by the late and/ or incorrect delivery are always borne by the Client. 19.3. Definitive agreement can only be provided after presenting 20 blanks to the Sales Operations department of Sanoma Media, at the latest 5 weeks prior to the publication date. 19.4. The creative formulas must be delivered to the address stated by Sanoma. Should the Client deliver to an incorrect address, the extra transport costs are to be borne by the Client. 20. Advertorial 20.1. Advertorials produced by Sanoma do not receive any preferential placement and are not published on the cover. Advertorials produced by Sanoma bear the announcement ‘Advertorial’ in a font size of at least 12 point. 20.2. Advertorials provided do not receive any preferential placement and are not published on the cover. Advertisements provided with a large text section of more than 1/4 page and advertorials provided must bear the announcement ‘Advertisement’ in a font of at least 12 point. It must be explicitly stated on the purchase order that it involves an advertorial provided. Should this not be the case, Sanoma is entitled to add the announcement ‘Advertisement’. The creation provided must be presented to Sanoma for approval at the latest 6 weeks prior to publication. 21. Options 21.1. The period indicated by Sanoma concerning validity periods of options on customised formulas, covers and prima postas apply for 2 weeks, if the period between the day of taking the option and the publication date is less than 3 months. The options are valid for 4 weeks if the period between the day of taking the option and the publication date is at least 3 months yet less than 6 months. The options are valid for 6 weeks if the period between the day of taking the option and the publication date is less than 6 months. 21.2. The deadline for an option may never exceed the normal closing date for reserving an advertisement. After the validity period of the option has expired, the client is notified and shall receive 7 calendar days’ time either to cancel the option or to provide a signed order to Sanoma. Any new reservation that was preceded by a cancellation of an option shall only be accepted if the Client immediately provides a signed order to Sanoma. Should the Client have the first option right, it receives 48 hours’ time to exercise the option, should Sanoma have another interested client. 22. Special price conditions 22.1. The price reductions permitted for combinations may be revised at the start of each year, as well as with the rate amendment of one of the publications. They are applicable if the same advertisement appears in the period of one month. 22.2. Promotions in any form whatsoever can in no instance be combined. 22.3. In weekly publications, creative formulas on the cover have priority over all other placements. This does not apply for monthly publications. National inserts always take priority over regional, even if the regional insert was already confirmed. The placement of an advertising insert in an editorial cannot lead to any complaint or compensation. 22.4. Any discount or supplement is calculated at the basic rate. 22.5. The supplement when mentioning several brands is 15% for each extra brand, with a maximum of 30%. The supplement is charged if another brand is mentioned in an advertisement statement in the magazines for a certain brand, in the form of a logo or photograph of the product in question. The supplement is not charged (I) when mentioning the prices to be won in an advertisement that announces a competition, insofar as the price to be won is mentioned in a simple manner by means of a logo, name or photograph, and this being no greater than 10 cm2 (II) when mentioning the sponsors of an event if the advertisement comes from the organiser of the event or the exhibition. In the event of doubt, the advertisement shall be presented to Sanoma, which takes the final decision in this regard. Should Sanoma notice on publication that the supplement was owed, but was not reported on the order, the supplement shall still be invoiced. 22.6. Should Sanoma has to comply with more than one placement request when placing the advertisement, an accumulated supplement of 10% shall be charged for each specific placement request. 22.7. For consecutive pages, a supplement of 10% each time shall be charged for every consecutive page. 22.8. The supplement for a coupon advertisement is 15%. An order for a coupon advertisement must state that it involves a coupon advertisement. The advertisement shall appear on the left or right as desired, if this is explicitly stated on the order. SPECIFIC CONDITIONS FOR ONLINE ADVERTISING 23. Amendments 23.1. The Client is entitled to amend the planning of a campaign up to at the latest ten (10) working days prior to the start date initially anticipated. This amendment may only entail a postponement of at the most three (3) months. It shall not be possible to put forward not further postpone the campaign, unless agreed otherwise and providing that the costs resulting from this are settled. In order to amend the planning, the Client is obliged to sign a new purchase order in accordance with article 4. 23.2. An initial amendment of the planning shall occur free of charge. In the event of a second or further amendment, each time a re-planning amounting to thirty per cent (30%) of the amount stated on the purchase order shall be owed. 24. Cancellation 24.1. The cancellation of a campaign is free of charge, insofar as this occurs at the latest twenty (20) working days prior to the anticipated start date. The cancellation must occur in writing. 24.2. If the campaign is cancelled between twenty (20) and ten (10) working days prior to the anticipated start date, the Client is obliged to pay 50 per cent (50%) of the amount stated on the invoice. 24.3. If the campaign is cancelled less than ten (10) working days prior to the anticipated start date, the full amount stated on the purchase order is owed. 24.4. Should the campaign be cancelled after the planning of the campaign was amended in accordance with article 23, the Client is obliged to pay 50 per cent (50%) of the amount stated on the purchase order, if should the cancellation occur more than ten (10) working days prior to the start of the campaign. The Client shall be obliged to pay the full amount stated on the purchase order, if the campaign is cancelled less than ten (10) working days prior to the anticipated start date. 24.5. Irrespective of the time at which the campaign is cancelled, Sanoma shall always be entitled to the costs that it incurred in order to prepare the campaign (e.g. creating special pages, creating logos, site layout, etc.), charged to the Client. 25. Material provided 25.1. The material provided by the Client, of any nature whatsoever (brands, photographs, visuals, texts, music, etc.), must comply with the guidelines to be stated by Sanoma. Should the material not correspond with this, the Client shall implement the adjustments requested by Sanoma as swiftly as possible. 25.2. All of the Client’s material must be provided to Sanoma at the latest fifteen (15) working days prior to the start date of the campaign, in accordance with the aforementioned guidelines. In the absence of this, the timeframes of the campaign shall have to be postponed. 25.3. All material provided by the Client must be free of any harmful files (viruses, spyware, Trojan horses, malware, etc.). 26. Creating the campaign 26.1. If Sanoma partially or wholly have to design and/ or develop the campaign, it shall always do this in consultation with the Client. 26.2. Sanoma shall provide the Client with a design of the campaign. The Client is obliged to provide Sanoma with any comments within two (2) working days. In the absence of this, the Client is deemed to have approved the design of the campaign. 26.3. If the campaign is provided by the Client, Sanoma shall verify whether this corresponds with the applicable guidelines. Sanoma shall request the agreement of the Client prior to implementing any amendments to the campaign. The Client is obliged to provide any comments in this regard within two (2) working days. In the absence of this, the Client is deemed to have approved the design of the campaign. 27. Availability of external website 27.1. Should the campaign refer to a webpage not hosted by Sanoma, the Client must ensure that this webpage is available at all times. Should this webpage not be accessible or provide an error message, Sanoma shall notify the Client of this as swiftly as possible and refer to the homepage of the Client’s website, insofar as this is available, up until the Client has confirmed in writing that the original webpage is once again available, or has reported another page. 27.2. If Sanoma has guaranteed a certain number of visitors to the webpage in question, this obligation shall expire should the webpage, whether temporarily and for any reason whatsoever, be unavailable.