Real Estate Press Kit
Transcription
Real Estate Press Kit
“Karel’s common sense approach, real life examples and enthusiasm allowed her to engage with our management team immediately. Our time together flew by and we have the foundation of knowledge that will compel us to be successful in the future.” Gary Pile, Director, Principal Financial Group Personal Message from Karel Murray, CSP Our world has evolved, parameters have changed, and the work environment now offers unlimited possibilities. Through the power of storytelling I connect audience members by providing a glimpse into a how a purposeful life filled with grace, fortitude, and tenacity can be achieved through collaboration. Simply put, my job is to do everything I can to make your event a success and help you receive a great return on your event investment. I specialize in general session motivational keynotes with follow up breakout sessions that reinforce my message of personal accountability. The programs specifically identify ways to create a cohesive, ethical, business culture through building communication, leadership and managerial skills. My extensive professional and speaking backgrounds combine for an incredible attendee experience. I am the author of • Straight Talk: Getting Off the Curb • Hitting Our Stride: Women, Work and What Matters • Conquering the Witch Within: Intergenerational Work Place Strategies that Create Real Results. • CPR for Managers Series • Multiple articles I have written are featured in regional and national publications. I combine my human resource management background with my business, community and association leadership experiences to deliver content that not only informs and educates, but provides practical suggestions mixed with a healthy dose of humor. Whether as a keynote speaker, a business content provider at your next event, I ensure my sessions will not only increase the energy of individuals and teams, but will provide them with applicable tools and processes to positively impact their professional life. Association Affiliations National Speakers Association (NSA) Real Estate Educators Association (REEA) “What an enjoyable day we had! And your presentation was a big part of it. Your humor brought the audience to the points you wanted to make. I believe your message will stay with them for a long time.” Nancy Potter, Griswold Community Schools “Karel has a unique gift in her approach, sharing life stories and reminding us all that we take life’s situations too seriously. She gave us the insight to value our ‘circumstances’ rather than perceiving ourselves as victims. Great speaker, excellent presentation.” Christie Milligan, Skiff Medical Center To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Karel Murray [email protected] 319-239-1464 “Practical application through examples and storytelling. Speaker knowledge was exceptional! Good use of time/topic management.” Patty Weir, Real Estate Professionals Client List – Real Estate Only 1st Rate Realty AE Institute – National Association of REALTORS® Alabama Real Estate Commission Alaska Association of REALTORS® Albuquerque Metropolitan Board of REALTORS® Allen Tate Company Arizona Association of REALTORS® Arkansas REALTORS® Association Aurora Colorado Board of REALTORS® Awesome Females in Real Estate Bay East Association of REALTORS® Brookfield Real Estate Services Brooklyn Board of REALTORS® Carbon County Association of REALTORS® Cedar Rapids Home Builders Association Central Oregon Board of REALTORS® Century 21 Affiliated - Wisconsin Charleston Trident Assoc. of REALTORS® Connecticut Association of REALTORS® Coldwell Banker – MidAmerica Group Coldwell Banker / Realogy Corporation Coldwell Banker – Yukon Coldwell Banker Real Estate Corporation Colorado Association of REALTORS® Denver Metro Board of REALTORS® Duluth Area Association of REALTORS® First Security Bank Florida Association of REALTORS Gallatin Association of REALTORS® GMAC Global Relocation Services GMAC Home Services Great Falls Association of REALTORS® Greater Binghamton Association of REALTORS® Greater Sioux City Board of REALTORS® Greater Tulsa Association of REALTORS® Hawkeye Real Estate Hunterdom/Somerset Assoc. of REALTORS® Idaho Association of REALTORS® Idaho Real Estate Commission Illinois Association of REALTORS® Iowa Association of REALTORS® Iowa City Area Association of REALTORS® Iowa Manufactured Housing Association Jefferson-Lewis Board of REALTORS® Kansas Association of REALTORS® Laramie Board of REALTORS® Lockard Realty Maine Association of REALTORS® Manufactured Housing Association of Iowa Marion County Board of REALTORS® Mel Foster Real Estate Memphis Area Association of REALTORS® Metro Consolidated Association of REALTORS® Midd-Shore Assn. of REALTORS® Minnesota Commercial Real Estate Women Mississippi Association of REALTORS® Missouri Association of REALTORS® Montana Association of REALTORS® Montgomery City Assoc. of REALTORS® National Association of REALTORS® NewHampshire Association of REALTORS® New Jersey Real Estate Commission Northeast Tennessee Association of REALTORS® Inc. Northern Black Hills Assoc. of REALTORS® Northern Virginia Association of REALTORS® Oklahoma Association of REALTORS® Oklahoma Real Estate Commission Orange County Assoc. of REALTORS® Oregon Association of REALTORS® Patterson Real Estate Pennsylvania Association of REALTORS® Pike/Wayne Association of REALTORS® Pocono Mountain Assoc. of REALTORS® PRESA Principal Financial Group Prudential Real Estate Affiliates, Inc. Quad Cities Area Association of REALTORS® RE/MAX Home Group Real Estate Buyer’s Agent Council (REBAC) Real Estate Educators Association (REEA) REALTORS® Association of Lincoln REALTORS® Association of the Sioux Empire Reno Sparks Association of REALTORS® Richmond Association of REALTORS® Royal LePage Canada Sacramento Association of REALTORS® South Carolina Association of REALTORS® South Dakota Association of REALTORS® Staten Island Board of REALTORS® Tallahassee Board of REALTORS® Texas Association of REALTORS® Tennessee Association of REALTORS® Teton Board of REALTORS® Triple Play Convention (NJ, NY, PA) Ulster County Board of REALTORS® Vermont Association of REALTORS® Virginia Association of REALTORS® Westchester County Board of REALTORS® Weichert Real Estate Wichita Area Association of REALTORS® Wisconsin REALTORS® Association Wyoming Association of REALTORS® To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] KEYNOTES/GENERAL SESSIONS Keynote lengths range from forty-five minutes to two hours. Customization occurs when finalizing your program selection. Straight Talk: Getting off the Curb What lessons about life can a big ballerina, a Fabio fantasy gone awry, and a masseuse armed with hot rocks possibly convey? Find out with some Straight Talk, Karel’s most requested keynote. Laugh till it hurts and smile with recognition as Karel brings the ordinary to life in extraordinary ways. From trusting your gut reaction to ceasing to be a victim of circumstance, rediscover the intrinsic value of you and your experiences through the magic of laughter. Based on her book Straight Talk: Getting off the Curb (co-authored with K.C. Lundberg, Arnica Publishing) Karel delivers witty, straight-forward advice in stories that will captivate you and give your inner ballerina a boost! “Karel is a great presenter with lots of compassion and very sincere in her presentation. She makes her audiences feel involved, inspired and sets an excellent role model. She has a way of bringing people together from age 20 to 75. Karel is terrific and awesome.” Janice Nielsen, Head Start The Great and Powerful ÂAhÊ Think Forward and Get Remarkable Regain perspective and forego fear with Karel as your guide. Rapidly shifting attitudes, loyalties, and expectations have made clarity of purpose more important than ever. Gather memorable insights from stories of the world of bagel shops, reality tv, and “living large.” It’s about finding the The Great and Powerful ‘Ah’ moment in your life and acting on it. There’s never been a better time to: • Feel Good about yourself and the work you do • Think Forward about your ability to meet new business realities • Laugh until your face hurts “I have been searching. You showed me my path.” Gail West “Karel gave me the motivation to stop feeling sorry and stressed about the difficulties in my life and move on and step out of comfort zone to accomplish something remarkable!” Deanne Ubben, UNI To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] The Language of Intent How Self Talk Transforms Outcome “If you don’t know where you are going, you might wind up someplace else.” Yogi Bara Are you one of those licensees who feels that their career has been shaped by unforeseen events or subjected to the actions of people who surround you? Do you constantly replay a helpless litany of negative thoughts hoping that somehow your business will improve? Join Karel Murray, CSP, DREI as she explores how you can shape your real estate career and learn to control your outcomes by embracing effective self-talk coupled intentional strategy planning that fits your style. Take control back and shape your career by learning about the languages of; SelfCreated Barriers, Denial, No More!, Reality, Belief and Action. Session Length: 1 Hour "Karel Murray is the true master of storytelling and her keynote The Language of Intent is a masterpiece. She doesn’t just take the audience on her personal journey, but on a meaningful personal journey for each audience member that contains valuable life lessons. It’s truly an amazing experience that provides personal growth on a deeper level. Karel has a true give for connecing with people whether she is giving a keynote or teaching a CE course." Cindi Ferguson, Professional Development Director, REALTORS® of South Central Kansas Get a Grip! Finding Your Balance Without Losing It Stop pleading insanity and Get a Grip! This fast paced, content packed presentation identifies the internal and external influences that create chaos and stress in our daily lives. Get real life suggestions on establishing balance. Examine change, motivation, personal accountability, stress survival, time management, and how to diagnose your “stumbling blocks.” “Karel’s ability to use real life experiences to encapsulate the situations we see in the workplace, made these situations easier to understand and more in our span of control.” Amanda Young, Community State Bank Conquering the Witch Within Intergenerational Work Place Strategies that Create Real Results Direct honest insight delivered with humorous advice is what you can expect from this interactive keynote presentation. Gain an understanding of the fundamental issues women battle in the workplace and leave with a renewed sense of personal accountability towards building positive work relationships. Based upon Karel Murray and Tori Juchim’s book, Conquering the Witch Within. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Sell and Excel! The Path to Profitability Profit is critical to staying in business, especially for rookies. Get what you need to know to ensure your financial success and professional status in real estate. This essential course delves into issues that affect profitability: listing and sales practices, property marketing, business planning, technology, and organizational tools. Agency, contracts, home inspection, finance, and more are also covered as you get The Basics you need to thrive! Session Options: 1 Day 2 Days Sessions Include: Your Marketing Personality: Explore the cost-benefits of various personal marketing options; compare and contrast institutional and product advertising in depth; focus on creating enticing real estate advertisements, building strong networking systems, and crafting successful marketing designs. Listings and You: Discover how to conduct a confident presentation interview and follow it up with marketing objectives and strategies that will directly benefit the Seller. Learn about appraisal requirements and effective property pricing by participating in a hands on market analysis. Finance and the Sales Process: Review agent duties when working with Buyers and an agent's specific responsibilities when providing effective client service. Investigate how duties and responsibilities of the agent intertwine by completing a contract in class. Home Inspections: Invest four hours into understanding the critical components of real estate inspection today. Learn how to identify problems and recognize environmental hazards such as mold, radon, etc. Business and the Details: Prepare for success by setting goals and objectives, creating a budget, and a working business plan. Understand the rules regarding the Do Not Call registry, the requirements for sex offender notification, and the new issues surrounding crystal meth labs. A review of fair housing and technology ends the course. “A comprehensive, entertaining course designed for the rookie, but applicable for the veteran. Karel is an invaluable resource. Pass up this course and you’ve made a huge career mistake!” Kasey Combs “This program should be a must to all new REALTORS®. It’s education and experience at light-speed.” Tony Navarrette, Allstar “Best Bang for the Buck. The class was worth 10 times what I paid. Most common sense advice you could pack into a 2-day class.” Jim Taylor, Exclusive Realty, New Mexico To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] EDUCATION SESSIONS An AgentÊs Dirty Dozen of „Do Nots‰ Imagine life as an agent where the failure landmines had already been scouted, freeing you to focus on real estate. You immediately avoid 12 “Do Nots” saving you time, energy, exasperation and possibly your career. Taken from years of experience consulting hundreds of agents across the nation, Karel has identified the top mistakes agents make and paired them with her most effective advice in order to create a session you can’t afford to miss. Are you afraid of prospecting, unsure about how much technology is enough, and frustrated that your day is more white hot treadmill than lucrative career? Join Karel for an interactive Dozen that will make a difference in your life. Session Length Options: 1 Hour 2 Hours 3 Hours Apply ICE Build Your Business with the Incredible Customer Experience Rapidly shifting attitudes, loyalties, and expectations need to be met with solid service: online AND faceto-face. You need ICE! Make your customer service remarkable; provide the Incredible Client Experience that today’s marketplace demands. This interactive session shows you how to evaluate your business processes and then plan a sure footed path to consumer confidence, trust, and enthusiasm about the “cool” services you offer. You’ll learn how to • Survive and thrive amidst constant change. • Harness technology to enhance communication and the client connection. • List the steps to generate a genuinely interactive and consumer-centric business model. • Use the most effective service practices and tools to create great moments of magic in the relationship. • Work closely with clients to problem solve and complete tasks in a way that meets their expectations. And that’s just the tip of the iceberg! Join Karel Murray, CSP, and find out how ICE can heat up your business. Session Length Options: 1 Hour 2 Hours 3 Hours To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Become the Agent of Change: Secrets of the Experts Embracing change as a way of life creates a thriving business and career. Maintaining core values during substantial marketplace upheaval is crucial to establishing longevity in any industry. Engage with concepts from today’s top thought leaders about how to embrace the new technologies and communication avenues that will keep you relevant without feeling overwhelmed. Spend time with An Agent of Change and gain the confidence you need to maximize your customer service connections using the tools of today. Session Options: 1 Hour 1.5 Hours 3 Hours Character Counts . . . DoesnÊt It? Not your typical ethics course, this highly interactive program dives headfirst into pre-conceived notions regarding ethics and how it relates to the business environment. Peer pressure, personal values, and the practical application of principles that ultimately define what we know as “ethics” creates an exciting and impactful experience. Participants will actively explore ethical dilemmas and apply various decision making models to arrive at a conclusion that fits their value system based upon situations that are specific to your industry. Session Length Options: 1 Hour 2 Hours 3 Hours 4 Hours Contracts, Lawyers, and REALTORS®, Oh My! This course provides a comprehensive overview of basic contract law and how it impacts the Real estate licensee. The topics of unauthorized practice of law, types and validity of contracts, and an overview of the elements of a contract are covered in depth. Other areas addressed include the parol evidence rule, legally competent parties, unilateral and bilateral contracts, mutual agreement, assignment/novation, contract breach and misrepresentation. Session Length Options: 2 Hours 3 Hours 6 Hours Developing Professional Conduct & Ethical Practices A highly interactive ethics and law update course utilizing base program designed by Bonnie Sparks, DREI. Students gaining competency in handling real estate transactions is the primary focus of this course. Professional Standards, Fair Housing, Antitrust, Misrepresentation are the four primary areas of review. Participants will be actively involved in viable case studies, as well as group discussion regarding ethics issues. Session Length Options: 6 Hours 8 Hours 12 Hours To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Does Your Business Have Bounce? Connecting and Closing in a Changing Market A business with “bounce” is planned, branded, and marketed with your core values and profitability in mind. In this information-packed session you will: • Find out what future trends are going to impact how you market and how you grow. • Get a step-by-step roadmap to creating a solid marketing identity and strategic action plan. • Take away top tips for maximizing your marketing design and approach in each media. • Discover what works and what doesn’t (plus a few new tricks) in branding a market identity. Session Length Options: 1 Hour 2 Hours 3 Hours Evolution of the Team Knowing yourself and how you connect with others is one of the most effective ways of connecting with other business professionals. This highly interactive session will focus on exploring different ways to gain insight into the attendee’s goals and aspirations as well as learn about the other members of the team. Enhance your interactive style and ability to decode signals by attending this fun and fascinating session. After all the goal is to communicate and collaborate. Session Length Options: 2 Hours 3 Hours 4 Hours Meth and Its Makers: New Hazards in Housing Meth—it’s the newest pollutant to contaminate homes and the real estate transaction. Protect yourself, your buyers, and your community by knowing what to look for, how to disclose, who to call and how to be safe. Join Karel as she identifies the ethical and legal responsibilities of real estate licensees regarding properties contaminated by the “cooking” of methamphetamine. Session Length Options: 1 Hour 2 Hours 3 Hours Mind the Gap Minimizing Generational Conflict In Europe, stepping on to a subway is preceded by a recorded warning “Mind the Gap”. Now, more than ever, real estate licensees are working with a highly diverse group of consumers. Licensees no longer can expect to achieve measurable results in their marketing efforts by operating in an information vacuum and not acknowledging the impact of generational influences. Bridge the gap between generations by developing a targeted For Sale by Owner and Expired prospecting campaign with the intent of making YOU the information resource when it comes to real estate. Get specific in designing your approach to the different generations and uncover your overall effectiveness by initiating a personal procedural audit process that will help ensure your career stays aligned with a changing marketplace. Targeting communication to the needs of different generations will help create powerful, meaningful connections with the consumer and will build your referral base. When you “mind the gap”, everyone wins. Session Length Options: 1 Hour 2 Hours 3 Hours 4 Hours To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Negotiate with Confidence: Get Results When Interests Collide Whenever you want something, you begin the negotiation process. Often, a genuine fear develops of even entering into the simplest of negotiation situations. With this session, your confidence will receive a boost when you understand the fundamentals of the negotiation process and apply a new approach. Gear up for a highly interactive presentation and gain new ways to identify behavior styles, options, interests, leverage, and communication methods that can make or break a negotiation. Get new skills so that why you say what you mean and get the results you want. Session Length Options: 1 Hour 2 Hours 3 Hours “Karel is absolutely the best. Tremendous energy, solid information plus so entertaining. The time flew by! I want more!” Jolene Horn Presentations That Dazzle! An Instructor Development Workshop It’s important to present like a professional. Attendees’ quick judgments are based on how the speakers are perceived—beginning with their first contact through the presentation of the material content. Attendees will learn how to incorporate humor and build stories to enhance any presentation. During this course, attendees will be exposed to a mixture of training and development applications as well as professional speaking techniques which will help ensure programs are as dynamic and effective as possible. Session Length Options: 1/2 Day 1 day 2 Day 3 Day “I have a college degree in education and I learned more today about presentation techniques than in all of my formal education. Plus, she was funny!” Don Blazey “This presentation is packed with great information to help you be a better—no, an excellent— presenter. A MUST.” Carol Borneman, Academy of Real Estate Public Trust: Handle with Care Get ready for an exciting, highly interactive course which explores issues relating to elements of a positive reputation, customer service and real estate professionalism for the general public. Licensees will come to understand the impact of interpersonal communication as well as the negative reputation the industry incurs through predatory lending and our own advertising techniques. Participants will leave with many useful tools as well as 8 ways to build positive public perception through the practice of a client/customer oriented mindset. Session Length Options: 2 Hours 3 Hours 6 Hours To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Raising the Bar of Competency This highly interactive session takes a no-nonsense approach to professionalism, competency, agency, and the practical application of ethical principles. You will actively explore ethical dilemmas and apply various decision making models to arrive at a conclusion that fits your value system. You’ll also get: • “Remedies” for professionalism issues related to MLS data, courtesy, appointments, attire, offer handling, etc. • An examination of basic contract law and its impact on a licensee. • An in depth look at the unauthorized practice of law and misrepresentation pitfalls • A review of types, elements, validity, and breach of a contract and of state specific forms Session Length Options: 8 Hours ThereÊs No Such Thing as a One Person Tango The Art of Effective Communication Effectively connecting with others (and preventing “stepping on toes”) is the single best communication skill you can develop! What does your handshake say about you? What elements affect that all important first impression? Enhance your interactive style and ability to decode signals by attending this fun and fascinating session. After all, it takes two to tango . . . or to communicate and collaborate. Session Length Options: 1 Hours 2 Hours 3 Hours “Karel’s presentation was very informative. I could see comprehension and acceptance mirrored in the faces of our participants. Her illustrative stories were a delight to hear . . . very funny and always on point!” Grace Newby, University of Iowa College of Law These Walls Can Talk: Home Inspections and the Buyer Client Understanding what a house “tells” you is one of the most important skills you can provide a buyer. An ability to discern issues and advocate for a buyer’s interests quickly establishes your value! In These Walls Can Talk, you will: • Uncover the specific structural and mechanical issues necessary to solid home construction Increase your ability to recognize and evaluate problems • Learn how to negotiate better, more comprehensive offers • Understand how agency relationships and home inspections affect you and your buyer • Reduce liability while enhancing your reputation of service Session Length Options: 2 Hours 3 Hours 6 Hours “Karel created the fire at our convention! Karel exudes so much positive energy that you can’t help but want to be a part of it! Karel made everyone feel instantly comfortable and with her incredible sense of humor made everyone anticipate and wonder what could possibly be next!” Pamela Sheehan, Illinois CRS Chapter Administrator To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] How Successful Business Managers Prepare, Plan and Prosper CPR for Managers isn’t about management . . . It’s about how to be that exceptional leader, coach, strategist, and business person who is willing to be the heart of an organization and truly move it to the next level. This series focuses on the core practices critical to surviving and thriving as a manager. Whether you’re just getting started or have years of experience, the CPR Series is ready to meet your organization’s need for solutions, systems, and efficiency. Don’t expect a lot of theory . . . Karel is known for her “nothing but the truth” approach and delivery of specifics! CPR for Managers can be offered as a single, customized course or ala carte from the Series. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Karel Murray [email protected] 319-239-1464 How Successful Business Managers Prepare, Plan and Prosper CPR for Managers isn’t about management . . . It’s about how to be that exceptional leader, coach, strategist, and business person who is willing to be the heart of an organization and truly move it to the next level. This series focuses on the core practices critical to surviving and thriving as a manager. Whether you’re just getting started or have years of experience, the CPR Series is ready to meet your organization’s need for solutions, systems, and efficiency. Don’t expect a lot of theory . . . Karel is known for her “nothing but the truth” approach and delivery of specifics! CPR for Managers can be offered as a single, customized course or ala carte from the Series. A BrokerÊs Dozen: 13 Productive Culture Trends Are you caught in an endless cycle of putting out fires, quelling arguments, dealing with difficult employees, and financial survival every month? Karel has distilled years of consultation work with companies into one solution-finding, interactive session for managers like you who want to increase productivity and decrease stress. If you’re looking for a chance to simply vent frustrations, this isn’t it: In this session you’ll get real world answers and chances to interact with your colleagues on everything from hiring, profitability to community involvement. Length of program will be customized. Doughnuts on Fridays ArenÊt Enough How Good Bosses Become Great Managers This seminar takes a hard look at how efficiently managing the processes of recruiting, interviewing, hiring, retention, and motivation of associates and staff can make all the difference. Find out how you can most effectively provide encouragement and direction to your workforce, provide support systems for your new hires, and still hold every individual accountable. Length of program will be customized. “Filled with pragmatic and energizing techniques for staying on managerial track.” Lewis Arlt, Houlihan Lawrence To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] ItÊs About Leadership WhatÊs Your Style? Enable success in your business by understanding specifically how different types of interaction, motivation, and management styles impact employee performance and a company’s public image. Find out how employee motivation directly relates to a manager’s conduct, and how relying on a corporate code of ethics really does matter. Interact, learn, discuss, absorb—and refine your style. Length of program will be customized. “Too often we lose sight of our associate’s needs. This is a great way to find out what they need!” Annette Copeland, Jones-Healy, Inc. Motivation through Management Are You Pro-Active or Reactive? Fine tune employee performance and effectively manage situations in this informative, humorous program. Explore delegating, building a team, managing career cycles, evaluating performance, and coaching in a positive environment—it's about real management tools for the real work-a-day world! Find the motivation and perspective to establish a long term, reputable management career by utilizing communication techniques to control rumors, build consensus, and solve problems. Length of program will be customized. “Loved this session…I just had a phone call about a situation back at my office and she actually touched on this exact problem! I guess I was meant to be here!” Laurie Omans, Prudential 1st Properties Policy Matters! Designing Your Office Policy Manual An office policy and procedures manual can be the most dynamic document you have in your management arsenal. Employees and Independent Contractors affiliated with a company look to management for guidance in determining how they will respond to specific work related situations that may or may not be covered by law or part of a corporate culture. Reduce your vicarious liability for employee performance and build a firm foundation for your company mission and vision by attending this vital course on building your office policies. Length of program will be customized. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Straight Talk for the Managing Broker Have you ever shaken your head after a transaction closed and wondered What Happened? Did the internal training and relationships you have in place help this situation..or create it? During this highly interactive course, Managing Brokers will get in-depth information about: • • • • • • The essential elements needed to creating a positive corporate culture Creating an efficient new agent on-boarding system Effectively coaching sales associates Establishing a high level of retention through attention to detail Fine-tuning employee performance Smoothly managing situations Don’t expect a lot theory! Karel’s content will be direct, applicable and specific: giving you the direction, skills, and motivation you need to thrive in a changing market. Session Lengths: 1 Hour Keynote, 2 Hours, 3 Hours, 4 Hours “We were excited to feature Karel Murray at LeadingRE’s Performance Summit this February. Having experienced her style at an earlier conference, I knew Karel’s style of educating through story‐telling would not only capture our agents’ attention, but also empower them with memorable tools and takeaways to begin putting into practice immediately. Her session reviews were exceptional and we look forward to having her back at the LeadingRE conference next year. If you’re looking for a charismatic and engaging trainer, I would recommend Karel Murray.” Erin Koops, Vice President of Network Services, Leading Real Estate Companies of the World. Think Forward Addressing Administrative Challenges “Think Forward” explores essential employment laws and how to avoid discriminatory employment practices. Take home tips that will dramatically minimize managerial liability by getting the most from the company's policy manual. Karel will walk you through developing job descriptions, compensation plans, and evaluation processes relating to management effectiveness, productivity, and the established strategic plan. You'll even get key information on selecting locations and a floor plan in this content packed session. Length of program will be customized. “The most valuable course I have taken in the last 10 years!” Victor Minnotte The Three „Cs‰ of Leadership: Credibility, Commitment, Common Sense What does it take to build credibility as a leader and establish a positive workplace culture? The prevailing climate of economic change and technological advances create an environment where both the leader and subordinates can either be crippled by worry or thrive through new opportunities. Lively discussions between attendees and plenty of interactivity help participants walk away from this informative program with a crystal clear understanding of how they, as a leader, define their organization’s culture through credibility, commitment and common sense. Length of program will be customized. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] Strategic Planning and On Site Consulting The next time your organization is setting up a strategic planning session, consider having Karel Murray as your facilitator. She is known for her ability to help teams working in a coordinated energetic fashion while encouraging a high level of interaction and involvement of all members attending the strategic session. When your team leaves for the day, each member will have clear, attainable goals and the tools to begin working on making those goals a reality. “As Association Executives, we are always looking for new ways to motivate and train our leaders. Karel’s knowledge and ability to adapt to our needs as an organization, and her energy and use of humor, all combine to produce a fresh and dynamic leadership program.” Peggy Trenk, CEO, Montana Association of REALTORS® Karel's expertise at facilitating our Strategic Planning Retreat was phenomenal! We had one of the most effective sessions in my 11 years at this association and I know that Karel was the reason we accomplished that goal." Cheryl Nelson, former CEO Iowa City Area Association of REALTORS® With Karel Murray’s ability to have insight into different management styles for different disciplines, she is known as a facilitator for management and leaders as they look to energize individuals in the corporate world to be methodical in their career and organizational development. • Helps teams to work in a coordinated energetic fashion • Encourages a high level of interaction and involvement • Ensures each team member will have clear, attainable goals and the tools to begin working on making those goals a reality. Karel provides an independent opinion on business models and is dedicated towards helping owners grow their businesses and enhance their overall profitability. She does this by: • Designing a working business plan • Collaborate on resolving staffing issues • Develop marketing strategies • Organize your operation administratively Tapping into Karel Murray’s insight is a cost effective solution that allows you to implement change quickly. She understands your need to reduce costs, yet build a solid marketing foundation. Each consulting engagement is unique, driving by the specific needs of her clients. All interactions are kept strictly confidential. Do you have a project in mind? Contact Karel Murray at [email protected] or 319-239-1464. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] “Our agents have utilized Karel to the max and appreciate the company for making the effort to invest in them. Karel’s communication, organization skills, education and knowledge of the nationwide trends has made her an outstanding asset to RE/MAX Home Group.” Karen Kayser, Owner, RE/MAX Home Group® Webinars If you are seeking ways to connect with your clients or organizational members through webinars, finding the right match of content and presentation style is critical. Karel Murray offers programming that ranges from one to four hours in length. All programs can be edited in length and content to fit your needs. The Webinar Booking Process • Customize of all webinars to ensure the Association/Company brand is prevalent throughout the webinar and related materials. • Provide different webinar programming lengths as best fits the need of the Association/Company. • Provide hands on applicable tools that can be utilized in a licensee’s business right away. • Work with the Association/Company to incorporate state specific language and processes into the webinar to ensure compliance to state law requirements • Utilize Association webinar platform • Association handles marketing and registration of the webinar and will be the host • Association/Company may record all webinars conducted for the Association and reutilize them as they wish for as long as they wish. The Association/Company will have full rights to market and reuse the webinar content without further compensation due to Karel Murray as long as the Our Branch, Inc. copyright is honored. • The Association/Company agrees to provide a copy of the webinar to Karel Murray and grants her permission to remove the customized beginning and end of the program that is Association specific and repurpose/ upload that content to her Our Branch, Inc. platform at Digital Chalk.com • Association/Company needs, budget and other requirements will be considered when finalizing pricing and content. To view videos or hear audios of Karel in action, access www.karel.com To hire Karel Murray for your next engagement, contact Lisa Betts [email protected] “Karel Murray prepared a custom program and the delivery was awesome! Content and message were clear, appropriate for every level of every department of 13 offices and the presentation contained the perfect mix to influence serious contemplation and tears of laughter. Karel has chosen her perfect profession. Highly recommend!” Connie Hudson, HR & Security Officer, People’s State Bank KAREL MURRAY, CSP, DREI 513 SW Station Street, Oak Grove, MO 64075 816-400-7120 Phone www.karel.com Website [email protected] E-mail FaceBook.com http://www.Facebook.com/karelmurrayspeaker LinkedIn.com http://tinyurl.com/cmefuoc Twitter.com http://www.Twitter.com/karelmurray