info 2016 2016 rates - Kapawi Ecolodge and Reserve

INFO 2016
2016 RATES
Index
3
General information
Awards and international recog nitions
received by KAPAWI:
3
Contact information
3
The best experience
4
From quito to KAPAWI
4
Type of transportation:
4
Services provided:
4
Itinerary:
5
Main natural attractions
6
Shell – KAPAWI
6
Back trip to Quito
7
The planes
7
Trip back to Quito:
8
Activities
9
Hotel services
KAPAWI ECOLODGE &
RESERVE rates
Rates per person
Transportation
Additional excursions 2014
Suggested items to pack
Clothing
Footwear
Equipment
10
12
12
12
14
15
15
15
15
KAPAWI cancellations
policies
16
Responsabilities
17
Terms and conditions
18
KAPAWI ECOLODGE &
RESERVE
18
Notes
18
Tour leader discount
19
Special language jungle & birding
guides
19
Language guide
19
General Information
T
he Kapawi Project began in 1993. The goal was to commence a new trend in eco-tourism,
in partnership with the Nationalidad Achuar de Ecuador (NAE) and Canodros, by providing
a monthly means of economic support and jobs to the Achuar located in Kapawi as well as
in other communities. Since January 1st 2008, all installations belong entirely to the Achuar
Nation. The lodge accommodates up to 30 visitors and was built in accordance to the Achuar
concept of architecture (not a single nail was used!).
Kapawi is a place of multiple choices and is characterized by its flexibility. We do not offer
fixed programs, but you can design with your guide and your group, the most suitable itinerary
to meet your interests and physical condition. In Kapawi you can do many or as few of the
activities available as you choose. The majority of the itineraries will include visits to the
Achuar communities, you can share time with a local Achuar family, hikes in the rain forest,
canoeing in rivers and lakes, swimming, watching pink river dolphins, search for caimans and
other animals native to the area, Kapawi is famous for its bird watching where there are more
than 530 species in the immediate area.
Awards and International recognitions received by Kapawi:
1998 - Tourism for tomorrow, British Airways
2000 - Ecotourism Excellence Award, Conservation International
2002 - Ecotourism Award, Skal International
2004 - Conservation Category - Sustainable Tourism Award for Conservation (STAC) (Third place).
2009 - Product Awarded Top 50 Eco-Lodges 2009 by the Editors of National Geographic ADVENTURE Magazine
2009 - National Geographic – The adventure Travel- One of the TOP 50 Ecolodges in the World
2010 - Perla del Pacifico Sur Guayaquil Turismo y Comercio
2010 - Winner Equator Prize
2010 - Tierra de Luz Universidad de Especialidades Turísticas
2010 - Aprobación de cumplimiento Buenas Prácticas - Rainforest Alliance
2010 - Smart Voyager
2013 - Sustainable Standard-Setter Award 2013
2013 - Proyecto comunitario Verde. Premios Latinoamérica Verde
Contact information
E-mail [email protected]
Quito - Ecuador - South America
Address: Calle Veintimilla E2-41 y Ulpiano Paez
Edificio D&M, Tercer piso, Oficina N.- 305
Quito – Ecuador
PBX:(593 2) 600 9333 ext.2010
Fax:(593 2) 600 9334
www.kapawi.com
The best experience
From Quito to Kapawi
In order to continue providing the best service
to all of our guests we have designed the new
overland transportation option to cover the
route to & from Quito:
Type of Transportation:
• Fully Equipped vehicles withairconditioning,
reclining seats and drivers with basic English
language knowledge.
• Every group will be accompanied by one of
our well prepared-bilingual Tour guides from
and to Quito.
Services Provided:
• Blankets in the case you need them will be
available as well.
• Environmental Music (low volume)
• Box lunch
Did You
Know?
Achuar life centers on the
domestic
household,
which
consists of a basic family unit often
including close relatives. Although
the Achuar ideal is household
autonomy and independence in
terms of subsistence economy,
There are usually about ten to
fifteen households within the
society
dispersed
throughout
the area but still in a relatively
close distance of each
other.
Each of these groupings tends
to be uxorilocal. Marriages are
typically polygynous, with partners
somewhat related, or in some
instances women are taken from
nearby groups during raids. Cowives are often sisters.
The standard Achuar home is
settled near a river or lake, but
within a distance from major
waterways because of mosquitoes
and to protect the household
against raids by canoe. It is shaped
as a large oval, commonly without
outer walls to allow ventilation,
with a high roof with straight sides.
The roof is often made out of palm
tree fronds while two types of palm
are used for house beams.
Itinerary:
PICK UP - Quito: You will be picked up
from your hotel at the time our Operations
department will inform prior your trip. Pickups
will start at 5:30 am.
6:00: Depart from Quito, then you will take the
new “Oriental” highway passing by Tambillo,
Latacunga, Ambato, Baños, before arriving to
Shell.
8:30: Lunch box will be served provided to
every passenger. Some short stops will be
made during your trip in order to use toilets
and to take pictures of the landscape (this
aspect will depend on weather conditions).
10:30: Arrival in Shell. You will be welcomed
by our representatives and will be assisted
on your small planes boarding to take your
flight over the rainforest in order to arrive to
Kapawi Ecolodge & Reserve
Main Natural Attractions to be seen:
Your Kapawi Ecolodge Adventure starts the
moment you depart from Quito. You will have
the opportunity to enjoy the amazing landscape
while you pass by different towns, mountains
and volcanoes, such as the following:
Cotopaxi volcano: with an altitude of 5897
meters above the sea level, rises one of the
highest active volcanoes in South America
above our Andean region. With an absolutely
symmetric cone, Cotopaxi offers an amazing
view and represents one of the main attractions
of our Ecuadorian mountain region.
The Ilinizas volcanoes: this majestic
snowcapped volcano with two peaks is the link
between Pichincha and Cotopaxi provinces. It
has difficult access but in reward offers a great
natural richness to its guests, with a high flora
and fauna diversity, such as “chuquiragua”,
variety of liquen, moss, swallows, blackbirds,
rabbits among other species from our Andean
region.
Tungurahua volcano: is one of the top five
highest volcanoes in Ecuador with an altitude
of 5016 meters located at 87 miles south from
Quito. The small and beautiful city of Baños
known for its thermal spring waters is located
on Tungurahua volcano’s hillside, 5 km north
direction. This volcano is part of the Sangay
National Park. Other representative mountains
and volcanoes around this area are the
Chimborazo (6310 m. the highest in Ecuador)
and the Altar (5319 m.)
Machachi: this is a small city located in
“Canton Mejia”. It is famous and recognized
for its traditional-folk fests such as “el paseo
el chagra” which shows the costumes and
traditions of the people in the mountain region
of Ecuador.
Latacunga: is the capital of Cotopaxi
province, located near the Cotopaxi volcano
at the Ecuadorian Andes mountain chain
foothills. The main traditional fest in this city
is the “Mama Negra” a religious syncretism
celebrated with lots of happiness and color,
attracting thousands of tourists every year with
its music and colorful costumes used on the
parades.
Salcedo: located in the heart of Ecuador in the
southeastern direction from Cotopaxi province,
with big agricultural and cattle activities. It is
well known for its delicious fruit ice cream and
the traditional “pinol”.
Ambato: is the capital of Tungurahua province,
known as “Ciudad de las Flores y las Frutas”,
“Cuna de los tres Juanes”, “Jardin del Ecuador”,
represents one of the most important cities in
Ecuador.
Baños: the complete name of this beautiful
city is “Baños de Agua Santa” located in the
Tungurahua province only 180 km from Quito
inside a valley surrounded by waterfalls and
hot spring waters at the Tungurahua volcano
hillsides. Baños has a population of 18,000
inhabitants, an altitude of 1806 m above sea
level and an average temperature of 20°C,
offering plenty of activities for tourists such as
hiking, horse riding, rafting, climbing, motorbike
tours, bungee jumping among others.
SHELL – KAPAWI
O
nce in Shell, you will be met by a Kapawi
representative who will assist you boarding
an airplanes able to operate on the shorter dirt
airstrips in Achuar territory. In Shell, the waiting
time is approximately an hour, depending on
the number of guests flying into, and returning
from, Kapawi. Our representative will arrange
a variety of activities for you and snacks or
lunch depending on the anticipated waiting
time.
The flight from Shell is a 50 minute flight
over miles and miles of unbroken pristine
rainforest, arriving at the Achuar community
of Wachirpas, located on the banks of the
Pastaza River. There you will be welcomed by
your Kapawi guides who will escort you on the
final leg of your journey, a beautiful 30 minute
canoe ride into the majesty and tranquility of
this remote part of the world. You will travel
up the broad expanse of the Pastaza River,
then into the smaller Capahuari River, and
moments later arrive at your destination,
Kapawi Ecolodge & Reserve.
TRIP BACK TO QUITO
T
he travel process is reversed and you will
normally leave the lodge mid-morning by
canoe, then fly by small plane from Achuar
territory to Shell and there transfer to your
private overland transportation in order to
start your comfortable trip back to Quito
accompanied by one of our tour guides. The
Overland transport to Quito is planned to
arrive by mid or late afternoon depending on
weather conditions. Your entire return journey
will provide one final opportunity to experience
the beauty of this unique part of the world.
However, weather conditions in the Amazon
are unpredictable and can change quickly so
please bear with us as at times we will need to
change itineraries on the day of travel or even
in-route.
Note 1: In the event that weather conditions prevent us
from getting all guests into Kapawi on the scheduled day,
we will provide accommodations at a comfortable hotel in
Puyo (a 10 minute drive from Shell) and reschedule the
flights to Kapawi as early as possible the next morning.
Note 2: No later than the day before your journey to
Kapawi begins, we will deliver a packet of information to
you at your hotel, or wherever you are staying in Quito,
telling you exactly where to be at when in Quito and at
what time, on the morning of your travel. If you have
any questions about the travel itinerary, you can call our
operations staff (593 9) 8344 032 (from within Ecuador
dial 098 344 032 ).
THE PLANES
Whichever route we take, we always use
small the jungle either at Kapawi or Wachirpas
communities. We use a combination of smaller
planes for example, Islander (9 seater), or
Cessna 206 (5 seater).
New “Achuar” Islander Aircraft (9
passengers – 1600 pounds max capacity)
Cessna 172: 3 passengers capacity
Cessna 206: 5 passengers capacity
Trip back To Quito:
When you land at Shell’s airport after enjoying
your flight over the rain forest one more time,
our representatives will be assisting you taking
your private land transportation for your trip
back to Quito. We will also offer a box lunch
for our passengers.
After this, while your journey back to Quito you
will have the chance to make specific stops to
admire other beautiful sites that our country
offers, such as the waterfalls of:
• “Pailon del Diablo”
• “Manto de la Novia”
The route you will take is basically the same as
the one on the day you enter Kapawi. However
the time you depart from Shell will depend
on the amount of passengers and weather
conditions for every excursion. Arrival time in
Quito: 20:00 hrs (approximate).
Groups are always lead by one Naturalist Guide and one Native guide.
Activities
• Hiking. - in tropical rain forest visiting Achuar Communities.
• Bird watching.- approximately 2 hours long, generally this activity starts early in the morning,
at 6.
• Kayaking & Canoe Trips. - Kayaking can be done long short rivers like the Capahuari
(shown above) or some lagoons near the lodge. The canoe trips can be taken along larger
rivers as the Pastaza.
• Fishing.- is available at the Lodge.
• Camping. - This activity depends on the guests decision. Our staff carries the food and
equipment to the camping area; we will try to give our guests the same services as they were
staying at the lodge. Please notify us in advance if you wish to participate this activity.
• Achuar Community visits. - This is one of our most popular activities offered in Kapawi,
because of the significant cultural contribution to the Achuar people. We give our guests a
briefing about the Achuar Culture, their ethics codes and some suggestions about how to
behave during the visit. You will have the opportunity to see a community and its members and
purchase some traditional handicrafts.
• Self-guided path. - is about 45 min and takes you on a path in the immediate vicinity of the
lodge.
• Caiman search.- This activity is done at night because these reptiles are nocturnal animals.
• Night Hikes. - This offers the opportunity to see a different perspective of the Rain Forest
and different nocturnal animals and insects.
Note: Families traveling with young children we highly recommended to hire a private guide for the group.
Geographical location
Hotel Services
Energy
The lodge is powered by solar energy. Sixty four solar panels of 75 watts each cover 60% of all
the lodge’s energy needs. Every room has 3 lamps: 1 in the bathroom and 2 in the bedroom.
Water
The tap water is filtered through charcoal filters and purified with ozone. Bottled drinking water
is available in your room.
Solar showers provide 5 gallons of hot water each day, remember this system work only with
the sun light, if you observe a cloudy day we will not be able to provide you hot water. For your
convenience we recommend that you take showers at the end of the day.
Rain
An umbrella is provided in each room that you can use to go to different areas of the lodge when
it is raining.
Night
No artificial illumination exists along the boardwalks since it could modify the behaviour of
nocturnal animals. You should carry a flashlight or headlamp with you at all times.
Swimming
Swimming can be safely
done in lakes and calm rivers.
Nevertheless, as the water level
goes down in the dry season,
this activity is not always
available.
Bar
A very well supplied bar is
opened until 10:00 p.m.
Meals
A variety of international and
traditional cuisine is offered to
our guests.
Breakfast: Starting at 5:00 a.m.,
a light breakfast is provided to
birdwatchers (available upon
request) and it depends of the
activities. A full breakfast is
available from 6:30 to 8.00 am.
Lunch: Is provided in the dining
room about 1:00 p.m. Boxed
lunches are provided to visitors
taking full-day trips.
Dinner: Is served about 7:30
p.m.
Trash
Trash is sorted into four classes:
biodegradable, paper, nonbiodegradable (metal, plastics,
glass, etc.) and batteries in the
central area of the lodge.
Security
At Kapawi you do not need to
lock your room. It is a very safe
environment; however, each
room does have a security
box where you can keep your
valuables. There is also a safe
in the main office at the lodge.
KAPAWI ECOLODGE & RESERVE RATES 2016
Rates per person – USD
Foreign Rate
3 nights/4days
Friday to Monday
4nights/ 5days
Monday to Friday
7nights/8days Monday to
Monday Friday to Friday
$969
$1209
$1749
Double Occupancy
National Rate
Double Occupancy
$899
$1129
$1619
$939
$1189
$1699
Jr. Suite
$1129
$1379
$2019
Master Suite
$1169
$1419
$2119
Andean Treat
Double Occupancy
Suites Rates
Extra bed
Deduct 40% from the listed price
*Price includes accommodations, all meals, filtered drinkable water, jungle excursions, fishing, guides, canoe
transportation, camping and village visit.
*Price does NOT include bottled water, alcoholic beverages and boutique purchases.
These rates are subject to change without prior notice.
+ Transportation
The following rates are applicable, subject to change without notice.
Land Transportation
Air Transportation
Quito – Shell – Quito
$99
Shell – Kapawi – Shell
*Add 12% VAT to Air transportation published prices.
$186 +12%
IVA
*Rates subject to change without notice.
*Land Transportation is optional should the guest prefer to make their own travel arrangements to Shell. Please contact
sales agents for required arrival time in Shell. Kapawi cannot be held responsible if client misses the air transportation.
* Weather conditions are unpredictable in the tropical rain forest and occasional delays can be expected. We recommend
you to consider adding an extra day on the end of your visit to Kapawi to make sure you meet your connecting flights to
your next destination.
Not Included:


+Contribution to the Achuar Community (per passenger): US$ 35.00
Additional excursions or private itineraries. Please review Additional Excursion Price List for
descriptions.
prices and
Notes:


Children under 12 years of age pay half price when accompanied by an adult in the same cabin, discount applied
on double occupancy rate only
For reservations with young children it is necessary to hire a private guide so the family can enjoy the jungle at
the pace of their children.
Air Transport Rates for Agencies
The following rates are round trip, subject to change without notice.
The following rates are designed especially for our agencies to have the power to give discounts to their clients. Kapawi
offers private air transport to the lodge thus the cost is higher than if we were able to offer commercial air transportation.
The two types of airplanes capable of reaching Kapawi and landing safely on our airstrips are the 9 passenger BN-2 Islander
or the 5 passenger Cessna. We fly only Mondays and Fridays however, charter flights are available please contact our sales
agents for details. The following rates are roundtrip rates and good for all of 2010 these rates are for passengers traveling
without a guide. The following page includes the price per Pax for a group that will accompanied by a private guide.
Air Transport (Shell - Kapawi – Shell) per Pax
Número de Pax

+ 12% IVA
Precio por Pax
Número de Pax
Precio por Pax
1
186
17
137
2
186
18
137
3
186
19
134
4
186
20
134
5
164
21
134
6
164
22
134
7
164
23
134
8
164
24
134
9
164
25
134
10
154
26
134
11
154
27
130
12
154
28
130
13
137
29
130
14
137
30
130
15
137
31
130
16
137
32
130
ADDITIONAL EXCURSIONS 2015
Private Canoe River Cruise
Candlelight - $150 per couple
by
Embark by canoe upriver accompanied by
a bottle of wine, candlelight, snacks and
comfortable cushions to experience an
entertaining and cozy time. We will turn off the
motor and allow the canoe to follow the river
s current, allowing you to listen to the sounds
of the jungle, observing the star- filled sky,
creating a magical and unique experience.
Achuar Wedding in the Community
$500.00
Visit a home in one of the Achuar communities
which will open its doors to you in with a warm
welcome so you can enjoy an extraordinary
Wedding. The Achuar people will take care
of creating the wedding of your dreams led
by the community s Shaman (Medicine Man),
who will perform a cleansing of the couple
so that their married life begins or continues
in the best way possible. You may stay the
night camping with special decorations and
then participate in the Wayusa Ceremony at
daybreak, drinking this traditional beverage
while the wise Achuar people interpret your
dreams.
Romantic Ceremony at Kapawi $250.00
We invite you to share in a unique experience
of a promise of love with your partner at the
Kapawi Ecolodge & Reserve led by the Lodge
Director, followed by a romantic candlelit
dinner with a glass of wine. Your room will be
waiting for you with special decorations for
the occasion.
Natem Ceremony $160.00 per person
During a visit to an Achuar Community
where each one of the visitors will introduce
themselves, the Shaman (Medicine Man) will
prepare Natem (a drink that comes from an
infusion of the root of the Ayahuasca plant)
which will allow him to discover both the
physical and spiritual issues of the visitors.
The Shaman will invite you to enjoy the drink
and later perform a cleansing of each of the
integrated visitors.
SUGGESTED ITEMS TO PACK
IMPORTANT:
Because of the size of the aircraft it is imperative to limit your luggage to a b asic minimum weight;
the maximum allowed is 25 pounds (11,3 Kilograms) per passenger including hand luggage, in
case of excess baggage the airline will charge you USD $ 1,40 per each extra pound Luggage
• 1 backpack or 1 duffle bag
• 1 small daypack
Clothing
•
•
•
•
•
•
•
•
3 pairs of lightweight long pants; quick drying material preferred. Avoid Jeans
2 long-sleeved t-shirts. Quick-drying material preferred
2 or 3 short sleeved t-shirts
1 pair of hiking socks for each day in the rainforest
1 light windbreaker, sweater or fleece jacket.
1 brimmed hat (suitable for both sun and rain)
1 light waterproof poncho (these are also available at the lodge)
Bathing Suit
Footwear
• 1 pair of comfortable walking shoes
• 1 pairs of sandals. Teva or other rugged brand preferred
• 1 pair of rubber boots. Needed for hiking in the jungle (the lodge will provide you with these,
except for very small sizes (less than a women s size 5 US or European size 35) or very large
sizes (greater than a mens size 12 US or European size 46). We recommend that you buy extra
large or small sizes in your home country as there are very difficult to find anywhere in Ecuador.
Equipment
• Sun block lotion. SPF 45 or higher is recommended. Note; pressurized cans may not be
permitted on the plane.
• Insect repellent
• Small Flashlight. Headlamp models recommended.
• Water bottle
• Lightweight binoculars are extremely useful. If you have any questions, please contact us at
09-834-4032
KAPAWI ECOLODGE AND RESERVE CANCELLATIONS POLICIES
IMPORTANT
Please read this information carefully before checking-in to Kapawi. After the check-in process,
the passenger understands that all terms and conditions are accepted. Our port of embarkation
is Quito. If the passenger made arrangements with CEKSA to depart from a different city, then
these terms and conditions will be deemed accepted in the new city of departure. CEKSA will
not be responsible for any expenses incurred other than those specified in these policies.
Because of the size of the aircraft it is imperative to limit your luggage to a basic minimum weight;
the maximum allowed is 25 pounds (11,3 Kilograms) per passenger including hand luggage, in
case of excess baggage the airline will charge you USD $ 1,40 per each extra pound Luggage
PASSENGERS UNABLE TO LEAVE
KAPAWI DUE O WEATHER-RELATED
CANCELLATIONS
1. If the passenger is unable to leave the lodge
due to weather-related cancelations, CEKSA
will fully cover lodging and meals as well as
guided programs during the extra day (s)
the guest remains in Kapawi Lodge. CEKSA
will not be responsible for the expenses of
other hotels, tourism programs, sea cruises,
lodges or similar Facilities, and events, air or
bus tickets, no penalties due to full or partial
cancellations.
PASSENGERS UNABLE TO DEPART TO
KAPAWI DUE O WEATHER-RELATED
CANCELLATIONS
2. If the passenger cannot travel to Kapawi,
due to weather or availability of aircraft and
therefore stays one night in Quito, a one night
refund will be made. This refund will be done
though the travel agency that booked the
reservation. Direct refunds to the passengers
are not possible unless the passenger has
purchased the excursion directly from CEKSA.
If the passenger accepts the refund he/
she automatically agrees to make his/her
own arrangements while in Quito, including
lodging, food or transfer. CEKSA will provide
free assistance for reservations if needed. Or
alternatively:
3. CEKSA will book the passenger in a fo urstar hotel and provide meals. In this
case,
the passenger agrees to resign the refund
offered in paragraph (2). CEKSA will not cover
drinks (unless included in the set menu), not
telephone calls, tipping or any expenses other
than those offered in this paragraph.
PASSENGERS WHO DEPART FROM
QUITO TO KAPAWI OR FROM KAPAWI
TO QUITO, BUTDUE TO WEATHERRELATED REASON HAVE TO LAND IN
AN ALTERNATIVE AIRPORT.
4. If the passenger flying out of Kapawi has
to land in an alternative airport, CEKSA will
fully cover lodging and meals as described
in paragraph (1) of the policy. At its own
discretion CEKSA will choose whether travel
back to Quito shall be by plane or overland.
CEKSA will not transport passenger to other
cities.
5. If the passenger, on their way from Quito to
Kapawi, has to land at an alternative airport,
CEKSA will offer the best available lodging,
snacks or meals (excluding alcoholic drinks),
depending upon the length of the delay.
6. If the passenger, on his way to Kapawi, has
to land at alternative airport and stay overnight
in a local hotel, CEKSA will cover lodging and
meals in the best available hotel (the quality
of which varies depending on the town), 50%
of one night refund will be covered and paid
to the agency which booked the passengers,
based on the paid rate charged in the tour
package.
Direct refunds to passenger are not possible
unless the passenger has purchased the
excursion directly from CEKSA. In that case,
one of our representatives will assist you with
arrangements for your refund.
IF THE PASSENGER, DUE TO
WEATHER-RELATED REASONS, IS
UNABLE TO TRAVEL TO KAPAWI
AFTER ONE OVERNIGHT IN QUITO
OR IN AN ALTERNATIVE AIRPORT AS
DESCRIBE ABOVE.
7. If the passenger cannot depart by 14H00 to
Kapawi after having spent one night in Quito
or in an alternative town, then the following
options will be offered:
A 100% refund of the excursion, less the
amount already refunded according to
paragraph (2) or less one night if
expenses according to paragraph (3) or
(6) have been incurred.
Alternatively, the passenger could switch
his reservation to the next excursion
available. By accepting this option the
passenger agrees to be responsible for
his/her own lodging, food, transportation
etc. CEKSA will provide free assistance
on reservations if needed.
RESPONSABILITIES
1. The liability of CEKSA. (the owner and
operator of the Kapawi Ecological Reserve)
and its sales agents is limited to the terms
and conditions of the transportation and
accommodations contract as set forth in the
boarding documents given to all passengers.
A sample is available on request. Passengers
are urged to read these conditions and to note
that acceptance of the transportation contract
represents acceptance of the conditions
therein.
2.
CEKSA expressly disclaims any
responsibility for personal injury or property
damage arising out of the act of negligence
of any person or company, other than itself,
rendering any service.
3. CEKSA. shall not be responsible for any
damage or inconvenience caused by late air,
car, train, or motor coach arrivals, shortage of
fuel supply, cancellations or delays in departure
or in return, nor for any loss or damage to
baggage or any other article belonging to the
passenger, occurring other than by reason of
negligence on the part of CEKSA.
In the event of loss, damage or delay to the
passenger’s baggage, personal effects, or
property arising from or caused by reason
of any act of God or public enemies, arrest,
restraints of princes, rulers of people, piracy,
war, revolution, extortion, terrorist actions,
or threats, hijacking, bombing, threatened
or actual rebellion, insurrection, civil strife,
fire, explosion, stranding, grounding, slides,
volcanic eruptions, perils of the rivers, canals,
theft, accident to or from machinery, boilers,
or latent defects even though existing at
departure or commencement of journeys,
barratry, desertion or revolt of staff, strike,
lockout, stoppage of labor from whatever
cause, or for any reason, or labor disturbance,
whether or not such strike, lockout, stoppage
of labor, or labor disturbance results from a
dispute between the Carrier and its employees
or between other parties, whether or not
the fault of the carrier, or from losses of any
kind beyond the Carrier’s control, whether or
not like or similar character to the foregoing,
CEKSA is not obligated to substitute another
jungle lodge for any excursion and reserves
the right to alter the advertised itinerary of
the excursions, to delay any excursion or
substitute or cancel scheduled days of arrival
or departure.
4. CEKSA is responsible for providing air
transfer to and from KE&R. However, if forces
beyond our control forbid us to deliver on
our promises, be it by an act of God, public
enemies, detainment, curtailment of principles,
lack of fuel, unavailability of airplanes, public
laws, piracy, war, revolution, extortion, terrorist
acts or threats, kidnapping, bombs, rebellion
or threat of rebellion, insurrection, civil feuds, fire, explosion, entrapment, immobilization, threats
by landslides, volcanic eruptions, rivers, canals, theft, accidents caused by machines, furnaces
or latent preexisting defects from before the start of the trip; legal suits, desertion or personnel
upheaval, strike, owner closure, stop of labor due to any reason including union labor issues
between the travel agent and its employees or amongst other parties, whether it be the travel
agents ́ fault or not, whether they resemble the above mentioned circumstances or not; CEKSA
commits to provide land transportation for the air trip that was not taken for any of the above
mentioned reasons, by being responsible for the costs of this trip as well as food and assistance
during each portion of the trip.
TERMS AND CONDITIONS OF PAYMENTS RESERVATIONS AND
PAYMENTS PROCEDURES
KAPAWI ECOLODGE & RESERVE
All reservations require a minimum deposit of US$200 to confirm. The following is a description
of our payment and cancellation policy:
Reservations and payments for individuals / groups and FITS Reservations made 90 days or
more prior to the excursion departure date:
• The deposit must be received within 10 days after date of request.
• The total payment must be received 60 days prior to the excursion departure date.
• Reservations made between 65 and 89 days prior to the excursion departure date:
• The deposit must be received within 5 days after date of request.
• The total payment must be received 60 days prior to the excursion departure date.
• Reservations made between 64 days or less, prior to the excursion departure date:
• The total payment is due to confirm the reservation. Cancellations and penalties:
• Cancellations made 90 days or more prior to the excursion departure date receive a refund
of the entire amount.
• Cancellations made between 89 and 60 days prior to the excursion departure date will be
subject to a USD $200 per passenger service charge.
• Cancellations made between 59 and 30 days prior to the excursion departure date will have
50% of the total excursion rate refunded. • Cancellations made less than 29 days prior to the
excursion departure date, no refund is available, of the trip neither transportation.
Notes for individuals and groups
• Cancellations for medical reasons or due to death of an immediate family member, which
are received between 29 - 0 days prior to the excursion departure date, are subject to a 50%
forfeiture of the excursion rate and 100% of the total transportation rate.
• CEKSA accepts changes on the excursion’s departure date or passenger’s names 30 days
before the excursion starts, only if the reservation has been fully paid. In order to reconfirm the
new excursion departure; this confirmation must be done 90 days after the original excursion’s
date. For changes of excursions dates between 29 to 0 days the passenger has to pay the
update transportation rate again
• If the travel agent does not send the total payment to our office or to our bank account on the
date specified by these policies, CEKSA is entitled to cancel the reservation, and will not be
held responsible for the passenger’s cancelled tour.
IMPORTANT: Kapawi holds the right to require payment in full for any excursion that is requested
when the lodge is already at a high occupancy.
TOUR LEADER DISCOUNT
The discount for Tour Leader will be applied to the double occupancy rack rate as follows
• Groups of 0-8 passengers, the Tour Leader will be granted a 25% discount off the rack rate
of the excursion. • Groups of 9-14 passengers, the Tour Leader will be granted a 50% discount
off the rack rate of the excursion. • Groups of 15 or more passengers, the Tour Leader will be
granted a 100% discount.
Tour leader occupancy in passengers cabin is subject to the excursion availability, otherwise the
Tour Leader will be accommodated in Tour leader cabins.
Note: This discount does not apply to transportation rate.
SPECIAL LANGUAGE JUNGLE & BIRDING GUIDES
The following conditions are to confirm a Tour Guide in a specific language or a naturalist
bilingual guide specialist in birding programs:
Language Guide
• At the lodge our naturalist guides are Spanish and English speaking, if you required a
different language, you must specify this when you confirm your reservation. We can provide a
translator for groups with less than 10 passengers at an additional cost of US$ 200.00 per day
per reservation (not per passenger), this extra charge is required to be paid in full with the price
schedule of the excursion.
• Groups of 10 or more passengers, we will guarantee a bilingual guide. Birding Specialist
Guides
• At the lodge we have Achuar guides that are birding specialists. These guides are not always
available so we need to know in advance if you would like a birding guide for your excursion at
Kapawi. This information is required at the time of the confirmation of your program. Our bird
specialists are Spanish; if you require an English bird specialist same rates and conditions
apply as listed above.
• For groups less than 10 passengers could confirm a birding specialists guide per US$ 200.00
per day (not per passenger).
IMPORTANT:
• This alternative is not available once the passenger has arrived at Kapawi, you must request
this special service to our reservation department, and the additional cost will be billed with your
excursion package.
MONEY TRANSFER INSTRUCTIONS
Dear Client,
Thank you for buying an unforgettable journey to Kapawi Ecolodge & Reserve, please find
below the information that you will need in order to make the international money transfer to our
account
Instructions for Wired Transfer
Bank Name:
Banco del Pacífico
P. Ycaza 200 y Pedro Carbo GUAYAQUIL - ECUADOR
Phone: (593 4) 2566010
Fax: (593 4) 2566-010 Ext: 2285
Account Name:
Address: Calle Veintimilla E2-41 y Ulpiano Paez Edificio D&M, Tercer piso, Oficina
N.- 305 Quito – Ecuador
PBX:(593 2) 600 9333 ext.2010 . Fax:(593 2) 600 9334
Account # 503474 4 Swift Code: pacieceg100
As soon as the payment is confirmed, please e-mail us at [email protected] and contabilidad@
kapawi.com the following information:
• The amount that you paid converted in US Dollars
• Group name, number of persons traveling in your party, date of the excursion and booking
code.
IMPORTANT
Please make sure that all money transferred and bank charges are covered by you and we
receive full credit of the total amount requested in US Dollars.
Please consider an extra amount of USD$20,00 when you make your payment, since it is a cost
that is being charged to our bank for international bank transferences.
It is important that you let us know when you send us the payment in order to track it at our end.
Let us know your daytime phone number for contacting purpose.
Credit cards
Contact us
E-mail [email protected]
Address: Calle Veintimilla E2-41 y Ulpiano Paez Edificio D&M, Tercer piso, Oficina N.305 Quito – Ecuador
PBX:(593 2) 600 9333 ext.2010 . Fax:(593 2) 600 9334
www.kapawi.com
www.kapawi.com