Field Services - CF Rail Services

Field Services
WHO WE ARE
CF Rail Services’ Field Services division is the solution to bad-order time and out-of-service costs for
railroads, rail shippers, and private car owners in North America.
Our roots date back to 1928 with the Chicago Freight Car & Parts Company, and we are as committed
as ever to delivering of the highest level of quality, reliability, and service on the grounds of your own
facility. We pride ourselves on a job done well with a focus on the safety of our customers’ property, our
workforce and the environment.
MISSION
We will continue to provide quality output by working together, taking pride in our performance and
honoring timelines. Our customers are our top priority and we will meet or exceed their specific needs as
efficiently as possible.
VALUES
•
To maintain a customer-centric focus and deliver the highest level of customer service.
•
To treat our customers, employees and community with respect.
•
To foster teamwork and innovation.
•
To achieve quality, efficiency and effectiveness in every interaction.
•
To strive for continuous improvement.
Our Capabilities
Service Type:
Repair & Inspection
Location:
Our service area extends for
miles around our shop locations
and Mini Shops. Call us for more
information.
Our Customers
We serve major railcar owners, leasing companies,
railroads and rail shippers, many of which are
Fortune 500 companies.
WHAT WE DO
CFRS Field Services mobile teams operate out of our shops and strategically located Mini Shops. They
are equipped with everything they need to perform light repairs and maintenance for your rail shipping
operation. Our unparalleled flexibility lets you take advantage of on-site experience and expertise in a way
that makes the most sense for you.
Spot Services
Call us when a mechanical problem or inspection issue threatens to hold up your delivery
schedule and we’ll come out and resolve the issue right away. If repairs are too extensive
to be addressed at your location, we will arrange to bring your car back to one of our
shops, fix it there, and get you back on track in no time.
Scheduled Services
Like clockwork we’ll visit your location to provide all the regular maintenance and
inspections needed to head off problems and keep things running smoothly. Speak to
a representative to determine what frequency—maybe weekly, maybe monthly—would
work best for you.
Dedicated Teams
Many customers prefer the peace of mind that comes with having certified technicians
on-site daily. Working as an extension of your staff, they’ll handle a wide range of
maintenance tasks and mechanical problem-solving so your personnel are free to focus
on your core business.
Our Services
Repair & Inspection
• Inspection/Assessment
• Minor Wreck Repair
• Aluminum Railcar Repair
• Air Brake Testing
• Railcar Interchange/Condition Inspection
• Locomotive Inspection
Billing
• Electronic Estimate Submittal
• 500 Byte Electronic Billing Available
• Field Manual Repair
• PD Car Repair
• Mobile Repair
• AAR Rule 88.B.2 Inspection
• Railcar Cleaning
• AAR Billing
TO LEARN MORE ABOUT OUR SERVICES AND CAPABILITIES CONTACT US AT:
www.cfrailservices.com/fieldservices
OR
[email protected]
CF RAIL PLEDGE
“Each day we rededicate ourselves to
growing our capabilities while maintaining
our focus on quality workmanship and
long-lasting relationships.”
Repairing railcars, our business.
Exceeding expectations, our goal.
CF Rail Services Corporate Offices
One O’Hare Center
6250 N. River Road, Suite 7000
Rosemont, IL 60018-4214
800-819-6261
www.cfrailservices.com