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Differentiating and Branding in the Luxury Home Market Sandy Raines President/The Raines Group #1 in Ohio in Sales Volume: 2004, 2005, & 2006 Nationally #1 in Sales Volume: 2002, 2003, 2004, 2005, & 2006 Real Living HER Network 5,000+ agents in 20 states #1 in Sales Volume: Franklin County, 2002–2006 Keys to Success Reputation for Results Strong Branding & Marketing Cutting Edge Technology Exceptional Customer Service Positive Mindset Create a “WOW” Program Call-In to Closing Listing Prospect Contacted and Appointment Made Deliver Pre-List Package & Take Exterior Photo Home Welcome Signs & Godiva Chocolates Hand Written Thank You Note Personalized Welcome To Our Office Deliver a Powerful Presentation Branding - The Raines Group Team Kathy Miggo Director of Training & Recruiting LPA to Sandy Raines Karla Ballenger Real Estate Consultant Dan Lorek Real Estate Consultant Julia Baranova Real Estate Consultant Lisa Gibbs Real Estate Consultant Julie Swick Real Estate Consultant Kathleen York Real Estate Consultant Ron Cadieux & Sandy Raines Managing Partner & CEO Stephanie Rodriguez General Manager Kristina Smith Real Estate Consultant Timothy Watkins Real Estate Consultant Linda Brincks Real Estate Consultant Jill Arnett Erin Williams Karyn Yates Jennie Wesney Susan Morgan Rachel Grumbles Director of Operations Director of Operations Director of Marketing Client Service Assistant Administrative Assistant Administrative Assistant Branding: Teamwork & Service The Raines Group works to be your one-stop shop for all your real estate needs. Ask me about our affiliated services and how they can benefit you! We’ve pooled the power of the Real Living Network and the Raines Group to offer products and services you need at discounted rates. This is another way that we add value to your real estate experience. Role of the Internet in Home Search The Internet is the fastest growing place where buyers first learn about the home they eventually purchase. Source: NAR’s 2006 Profile of Home Buyers & Sellers, All Buyers The Raines Group Web Site Search entire MLS Buyers can inquire about a listing, request a showing , save a “favorites” folder, find out about open houses, and receive e-mails from us automatically Featured listings, virtual tours, and enhanced listing information Community information, neighborhood news, and school reports The Raines Group Technology We use the latest technology to showcase your home. Multiple enhancements allow potential buyers to view all of the unique features your home has to offer them. Unlimited photos of your home! Neighborhood video tours! Potential buyers can talk to an agent immediately as well as set up a showing! E-Marketing We announce new home listings and open house events to our e-mail database of over 1,750 people. This e-mail campaign is “clickable” to allow instant access to our Web site where potential buyers can view photos of your home, request a showing, and so much more! . © 2007 Real Living, Inc “What the mind of man can conceive and believe, it can achieve.” -Napolean Hill “You become what you think about most of the time.” -Earl Nightingale For information about any material discussed today log onto: www.SandyRaines.com