An Introduction to Stop Loss Coverage
Transcription
An Introduction to Stop Loss Coverage
An Introduction to Stop Loss Coverage Agenda Self-Insurance Overview Stop Loss Products & Options Risk Management – Underwriting / Pricing Stop Loss Distributors State of the Market Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 1 Self-Insurance Overview Self-Insurance Overview What is Self-Insurance? • Self-Insurance (or Self-Funding) is an alternative means of financing and structuring a group medical benefits program • The employer assumes the risk of all medical expenses, however; • Eligible expenses over the Stop Loss deductible are reimbursable by the insurance carrier • A TPA operates the plan, including paying claims, maintaining eligibility, producing plan documents and ID cards, and much more Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 3 Comparison of Fully-Insured vs. Self-Insured Fully-Insured Self-Insured • Fixed Costs (premium) • Fixed costs + Variable costs • Administrator comes with Insurance • Variety of service providers • Governed by state law • Standard plans and benefits • Governed by Federal law (ERISA) • Flexible plan designs and benefits • All size employers • Medium/large employers Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 4 Advantages of Self-Insurance What are the advantages of Self-Insurance? Control of plan design Lower cost of operation Cash flow benefit Elimination of state mandated benefits Elimination of most premium tax Administration tailored to the employer’s needs Potential experience gain Access to improved reporting Risk management through Stop Loss insurance Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 5 Disadvantages of Self-Insurance What are the disadvantages of Self-Insurance? Employer assumes a portion of the risk Employer’s assets are exposed to legal action against the sponsored benefit plan Employer must provide the services normally provided by the insurance carrier Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 6 Stop Loss Products & Options Role of Stop Loss Coverage • The employer assumes the risk for the medical benefit plan Additional Programs • Stop Loss insurance is provided to protect the plan against extreme losses Stop Loss Insurance • Specific • Additional programs are offered to assist employers in managing health costs • Aggregate Underlying Self-Insured Medical Plan Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 8 Specific Stop Loss How does Specific Stop Loss coverage work? • Protects employers from large catastrophic claims generated by individual employees or dependents • Individual deductibles range from $20,000 to $1,000,000 depending on the size of the employer and tolerance to take risk • After an eligible employee/ dependent’s claims paid exceed the deductible in a policy year, covered expenses above the deductible are reimbursed to the employer by the Stop Loss carrier Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 9 Aggregate Stop Loss How does Aggregate Stop Loss coverage work? • Protects employers from excess utilization by all covered plan participants • An “attachment point” is calculated to determine the expected liability (projected claims plus corridor for the policy year) • If the attachment point is exceeded, the Stop Loss carrier reimburses the employer for eligible claims in excess of the attachment point Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 10 Stop Loss Illustration $100,000 SPECIFIC $50,000 AGGREGATE $0 1 2 3 4 5 6 7 8 9 10 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 11 Agreement Types What types of Stop Loss agreements are available? • Incurred Agreements • Paid Agreements • Run-In and Run-Out features • Policy Period – Effective date of the policy continuing until the Termination date of the policy. Usually a 1-year period Contract Definitions Example: January 1, 2009 – December 31, 2009 • Benefit Period – Period of time in which a Covered Expense must be incurred by the Covered Person and paid by the Plan. Includes the run-in and/or run-out period Example: October 1, 2008 – December 31, 2009 Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 12 Contract Basis – 12/12 Incurred & Paid • First year – eligible claims must be both incurred and paid within the 12-month benefit period • Renewal year – converts to 24/12 basis • Appropriate for plans coming from fully insured First Year January December CLAIM INCURRED CLAIM PAID Renewal Year January December January CLAIM INCURRED CLAIM PAID Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 13 Contract Basis – 15/12 Run-in Contract • First year – eligible claims incurred during the 12-month benefit period or 3 months prior, and paid during the benefit period • Renewal year – converts to 27/12 basis • 18/12 and 24/12 contracts may be available – usually on business incumbent with that producer First Year October January December CLAIM INCURRED CLAIM PAID Renewal Year October January December January December CLAIM INCURRED CLAIM PAID Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 14 Contract Basis – 12/15 Run-out Contract • First year – eligible claims incurred during the 12-month benefit period and paid during the benefit period or the following 3 months • Renewal years – renews on a 12/15 basis (12/18 and 12/24 contracts are not generally offered) • Could allow for gap in coverage unless contract has a “bridge” feature First Year January December March December CLAIM INCURRED CLAIM PAID BRIDGE FEATURE IF GROUP RENEWS Renewal Year January December March CLAIM INCURRED CLAIM PAID Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 15 Stop Loss Product Options Option Benefit Specific Advance Reimbursement Protects employers against unplanned cash flow drain by “advancing” funds to the employer for an individual’s incurred claims that exceed the specific deductible Terminal Liability Provides an additional period of coverage for claims incurred while the agreement is in force but which are paid during the selected period following termination Aggregate Monthly Accommodation Advances the employer for a dollar amount overage if the year-to-date paid claims exceed the accumulated monthly attachment point Aggregating Specific Option Provides a cost saving feature to Specific Stop Loss. This option is best suited for employers who can afford to incur additional exposure in exchange for a reduced Specific Stop Loss premium Family Deductible Option Allows covered expenses incurred by all family members to apply to one Specific Deductible Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 16 Stop Loss Underwriting Underwriting – Specific Stop Loss • Low incidence + high dollar claims = manually underwritten coverage • Requires a very large block of experience to achieve predictability • Rate tables may be purchased, derived from carrier’s book or a blend of the two • Set an appropriate deductible • 5-10% of Expected claims • 300 X (number of enrolled employees) • Plan sponsor’s risk tolerance Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 18 Underwriting – Specific Stop Loss Carriers take manual rates and apply their own adjustment factors to weight elements • Enrollment census • Zip codes • Industry • Underlying plan design • Use of managed care • Inflation (aka medical trend) • Contract adjustment (incurred, paid) • Commission & carrier retention Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 19 Leveraged Trend This Year Next Year % Increase $100,000 $110,000 10% Deductible 50,000 50,000 0% Specific Claim 50,000 60,000 20% This Year Next Year % Increase $100,000 $110,000 10% Deductible 50,000 55,000 10% Specific Claim 50,000 55,000 10% Medical Expense The problem: Medical Expense The solution: Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 20 Underwriting – Aggregate Stop Loss • High incidence + low dollar claims = experience underwritten coverage • Projection is based on review of historical claims and enrollment for that group • Typically requires 12-24 months of data and 300 lives – If not available, manual rates may be used • Calculate expected claims and add plan sponsor reserve – (aka corridor) to set “attachment point” Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 21 Pricing – Aggregate Stop Loss Monthly Aggregate Factor x enrollment = Monthly Attachment Point Sum of the Monthly Attachment Points = Annual Aggregate Attachment point Aggregate Attachment is a “soft dollar” cost Aggregate premium = 5% of expected claims Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 22 Pricing – Stop Loss 10% 80% Claim Fund 10% Stop Loss premium Admin Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 23 Risk Management Tools Product Aggregating Specific Option Advantages Aggregating Specific is an additional deductible, above the group’s deductible, applicable to the entire group (unlike a laser, which is applicable to an individual) • Lowers the premium when there are known ongoing claimants • Can be used in a competitive situation to offer a lower premium For example, a group could have a $100,000 specific deductible and an aggregating specific deductible of $80,000. The stop loss carrier would not reimburse any specific claims until the claims over $100,000 on one or multiple claimants exceeded $80,000 • Can encourage the employer to take more risk without moving the entire group to a higher deductible • Privacy concerns, which occurs when a laser is applied to a named individual, are not a problem with this coverage Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 24 Risk Management Tools Underwriting Disclosure • Purpose is to assess potential costs of medical conditions so that an underwriter can effectively evaluate the risk • Based on ICD-9 Codes “Laser” Underwriting • A laser is a higher specific deductible (than the group specific deductible) issued for an individual with a known, large, on-going claim • Risk management tool to help offset a significant premium increase • Common on new business… some carriers will also laser on renewal Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 25 Risk Management Tools Claims • Early Notification of Large Claims • Oversight Case Management – Role of Stop Loss (nurses on staff) • Specialty Networks – Cancer – Transplants – Dialysis – Specialty Pharmacy • PPO Networks & Out of Network Negotiation Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 26 Distribution TPA / Self-Funded Distribution Employer Vendor Agreements Administration Agreement Stop Loss Contract Producer TPA PPO Network Medical Case Management Utilization Review Commission Agreement Stop Loss Carrier Rx Reinsurance Agreement Reinsurer Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 28 Distribution of Stop Loss Marketplace 3 Tiered Marketplace Direct Writing Carriers Managing General Underwriters (MGUs) National Medical Carriers (BUCAs) Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 29 Direct Writing Carriers • Retain the majority of the Stop Loss risk • Reinsurance may be used – but in the background • File and issue stop loss contracts on their own paper • Complete claim paying authority • Usually do not offer Fully Insured medical product Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 30 Managing General Underwriters • MGU is an underwriting subcontractor – not a risk taker • May be dependent on multiple reinsurance contracts – subject to annual renewals • Dependent upon a “fronting” carrier to provide the Stop Loss insurance contract. Fronting carrier usually takes only a minimum share or the risk • Limited claims paying authority • Must coordinate with multiple vendors Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 31 National Medical Carriers • Provide both the administrative services and the Stop Loss (Stop Loss can also be outsourced to a stop loss carrier/MGU) • Usually do not work with independent TPAs • Offer traditional fully insured and self-funded products • Possible conflict of interest Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 32 Reinsurers Provide quota share or excess of loss coverage over Stop Loss carriers and MGUs Behind the scenes – are not visible to the policyholder Unstable market – reinsurers tend to enter and exit the market causing capacity issues Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 33 Stop Loss Market The Stop Loss Marketplace • 36 million employees covered by self-funded plans (approximately 55% of the total market) • 58% of firms with 500+ employees self-fund • $6.0 – 7.0 billion Stop Loss market – Direct Writers: $4 billion – MGUs: $2 – 3 billion Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 35 General Market Trends • Market continues to be soft; direct writers are trying to harden prices, but MGUs are still very competitive • Consolidation everywhere… Carriers, MGUs and TPAs • Some direct writers “at risk” due to their company structure (i.e., financial services company as opposed to health insurance company) • Surge in large claims being experienced throughout the market… Driven by premies and infections • MGUs putting fees at risk (requirement of the reinsurer) • Most companies working with specialty networks on claims management • Increase of fully insured carve out products to reduce self-insured risk • BUCAs taking market share from TPAs Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 36 Factors to Consider in Selecting a Carrier • Stop Loss Contract – Does it mirror the plan document – Review all provisions, definitions, exclusions & limitations • Other Products / Services Available – Specialty Networks – Health & Well-being Services – Carve-out Products • Financial Ratings & Stability of the Company • Length of Time in the Market / Reputation • Underwriting & Product Flexibility • Claims Reimbursement – Turnaround Times Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 37 Future of Stop Loss What you can expect next: • Hardening Market? • Fewer Markets for Stop Loss • More “Risk-Sharing” with Employers • Increase Reporting to Reinsurers for MGUs • Encouragement to Use Specialty Networks / Centers of Excellence • Tighter Administration of Stop Loss Contract • Fewer Underwriters for Small Groups Confidential property of Optum. Do not distribute or reproduce without express permission from Optum. 38 Questions? FSEDU0177Sv03NV ©2011