PT Bank Mandiri (Persero) Tbk Credit Suisse 18th Asian Investment

Transcription

PT Bank Mandiri (Persero) Tbk
Credit Suisse
18th Asian Investment Conference
Hong Kong,
March 23-26, 2015
Share Information
Per 31 December 2014
1600%
1400%
No.
BMRI
JCI
I
Description
No. of Investor
2. Retail
3. Employees
1
0.01%
14,000,000,000
60.00%
72.21%
165,921,940
0.71%
1,926
13.33%
32,648,218
0.14%
6
0.04%
489,856
0.00%
24
0.17%
13,928,446
0.06%
139
0.96%
156,992,615
0.67%
62
0.43%
409,486,236
1.75%
5. Foundation
6. Pension Funds
800%
7. Insurance
8. Banks
600%
400%
0.00%
-
0.00%
93
0.64%
430,487,915
10. Mutual Funds
201
1.39%
683,305,141
1.84%
2.93%
12,886
89.18%
15,893,260,367
68.11%
II INTERNATIONAL
1. Retail
Jul-03
Jan-04
Jul-04
Jan-05
Jul-05
Jan-06
Jul-06
Jan-07
Jul-07
Jan-08
Jul-08
Jan-09
Jul-09
Jan-10
Jul-10
Jan-11
Jul-11
Jan-12
Jul-12
Jan-13
Jul-13
Jan-14
Jul-14
0%
-200%
-
9. Corporations
Total
200%
%
10,434
4. Cooperatives
1000%
No. of shares
DOMESTIC
1. Government of RI
1200%
%
∆ from:
IPO
Dec 31, 2013
BMRI
1522.74%
37.26%
JCI
896.20%
22.29%
III
71
0.49%
836,974
0.00%
2. Institutional
1,493
10.33%
7,439,235,992
31.88%
Total
1,564
10.82%
7,440,072,966
31.89%
23,333,333,333
100.00%
TOTAL
14,450
100.00%
Table of Contents
Results Overview
Page #
§
§
§
§
§
§
§
§
§
§
§
§
§
Indonesia’s Economic Condition
3
FY 2014 Highlights
4
Key Indicators + Financial Highlights
SBU Performance Highlights
5–6
7
Bank’s Performance
8 – 13
Loan Performance
14 – 17
ROE & NIM
18 – 19
Fee-Based & CIR
20 – 21
Wholesale Business
22 – 24
Retail Business
25 – 31
NPL Movement
32 – 35
Subsidiaries
36 – 38
Targets & Initiatives
39
Additional Information
Operating Performance Highlights
Supporting Materials
2
Inflation And Current Account Deficit Appear Manageable
As GDP Is Expected To Rise
Core inflation Remains Stable
20
20
Headline inflation (% YoY)
18
Capital and Financial Account
Current Account (CA)
BoP
(USD bn)
15
10
15
Core inflation (% YoY)
16
GDP expansion remains strong at
average (2006-2014) of 6.05%
Current Account Deficit
9
10
BI rate (%)
8
10
14
12
5
5
10
8.36
8
7.75
6
4.93
7
5.83
6
0
0
5.01
5
-5
4
4
-5
-10
Source : CEIC, Bloomberg
4Q14
3Q14
4Q13
1Q13
2Q12
3Q11
4Q10
1Q10
2Q09
1Q10 4Q10 3Q11 2Q12 1Q13 4Q13 3Q14
2
3Q08
-10
4Q07
-15
1Q07
Nov-05
Nov-06
Nov-07
Nov-08
Nov-09
Nov-10
Nov-11
Nov-12
Nov-13
Nov-14
Dec-14
0
3
2Q06
2
3
Bank Mandiri Remains on Track to become Indonesia’s Most
Admired Financial Institution
# of Accounts
• Deposit 15.71 Mn
• Loan 1.51 Mn
including mortgage
accounts of 169,294
e-Channel Tx
•1,648Mn YTD
• 21% Growth
Retail Loans (1)
• Rp 158.0 Tn
• 33.2% of Loans
• High yield loan
amounting Rp 100.7 Tn
(1)
(2)
Small Business, Micro and Consumers
Exclude Mandiri Transaction System
# of new Accounts (YTD)
• Deposit 4.16 Mn
• Loan 733,173
# of Outlets
2,312 Branches
2,745 Micro Outlets
15,344 ATMs
# of Cards Issued
• Credit 3.67 Mn
• Debit 12.12 Mn
• Prepaid 5.01 Mn
Cash Management
• 13,873 Customers
• 44.2 Mn Tx YTD
2014 (2)
Subsidiary Income
• Total Rp 1.81 Tn
• Sum of income from
8 subsidiaries
(9.1 % of EAT)
Alliances
• Foreign Exchange: $28.0bn
• Bank Guarantee: Rp 23.4tn
• Fund Under Management
(FUM) of Rp 5.25tn
4
Key Indicators in 2nd Transformation Remain Strong
198,547
2014
2009
2014
19,872
2013
529,973
18,204
2012
2013
15,504
2011
472,435
12,246
2010
2012
9,218
2009
388,830
7,155
2014
2011
20.95%
2013
314,381
22.23%
2012
2010
22.55%
2011
246,201
22.00%
2010
2009
24.40%
22.10%
Net Interest Margin (%)
Non Performing Loan (%)
Total CASA (Rp bn)
Total Loans (Rp bn)
Earning After Tax (Rp bn)
Return on Equity (%)
186,492
201,958
256,395
316,127
359,957
380,512
2.79%
2.42%
2.21%
1.87%
1.90%
2.15%
5.04%
5.28%
5.11%
5.46%
5.74%
5.97%
2009
2010
2011
2012
2013
2014
2009
2010
2011
2012
2013
2014
2009
2010
2011
2012
2013
2014
5
Key Financial Highlights
Bank Mandiri’s FY 2014 Performance demonstrated marked improvements
across several key indicators:
FY’13
FY’14
r%
Rp472.4tn
Rp530.0tn
12.2%
0.58%
0.81%
39.2%
1.90%
2.15%
13.2%
64.7%
59.8%
(7.6%)
Rp360.0 tn
Rp380.5 tn
5.7%
NIM*
5.74%
5.97%
3.9%
Efficiency Ratio
44.1%
44.9%
1.9%
Rp18,204 bn
Rp19,872 bn
9.2%
Loans
Net NPL Ratio
Gross NPL Ratio
Low Cost Funds Ratio
[Low Cost Funds (Rp)]
Earnings After Tax
* Starting 4Q2014, we backout the LPS premium from interest expense. using the same computation with the previous method, our FY14/FY13 NIM was 5.79% /5.57%
6
Balanced Earnings from All Business Units
Asset Spread
NII (Net Interest Income)
(Rp bn)
6,746
8,196
Comm & Business
Banking
7,051
% of Total
2,805
8,134
31.34%
47.18%
13.16%
3,415
Consumer Finance
2,919
7,399
6,486
19.08%
Micro & Retail
17,436
4,494
31.58%
7.59%
7.90%
4Q '14
21.96%
4,065
18.25%
3.64%
944
4Q '12
(Rp bn)
20.29%
5,266
Corporate +
Institutional
Treasury, FI &
SAM*
% of Total
Liabilities Spread
701
2,394
3,399
2,881
4Q '12
1,201
22.46 %
39.97%
797
32.41%
565
3.79%
243
11.96%
411
4Q '14
% of Total
7.36%
877
2,252
16
14.40%
38
15.39%
1,834
1,580
11.30%
31.75%
3,783
2,599
30.54%
1,673
36.56%
4,356
13,679
18.36%
7.63%
1,067
5,187
18.77%
3,757
(Rp bn)
(Rp bn)
15.92%
2,947
Fee Income
39.23%
5,487
8.94%
1,065
11.30%
1,581
4Q '12
4Q '14
4Q '12
4Q '14
*Rp 1,673Bn from SAM recoveries on W/O loans
7
Maintaining Momentum for Growth
Loans by SBU + Subsidiaries
(Rp Tn)
Deposits by Product – Consolidated
(Rp Tn)
Y-o-Y
r
Y-o-Y
r
Total
Total
12.2%
Rp Time
FX Demand
Rp Demand
FX Savings
Rp Savings
33.7
67.4%
27.5
556.3tn
20.1
14.4%
20.5
20.0
29.0
16.1
28.2
26.1%
24.0
17.8
12.5 10.312.4
11.8
20.3
20.4
15.3
49.1
11.711.1
23.122.9
9.9 10.8
11.6
11.6 12.3
28.2 28.0
24.0
12.7 12.2
12.013.4
33.3
28.5
13.614.0
15.315.8 16.8
19.0
(4.0%)
43.545.0
38.549.2
36.1
22.225.422.3
52.0
51.1
25.3
22.0
15.6
20.7
24.7
22.123.2 22.3
7.4%
19.3%
6.1%
227.7
208.0
203.0
201.9
214.7
198.8
189.8
179.9
186.9
166.2
159.9
150.4
151.8
135.4
126.5
119.8
121.9
108.8
102.9
97.1
142.6
138.1
129.8
131.8
138.8
130.9
124.3
124.7
126.3
123.2
119.2
113.0
106.2
103.2
96.2
85.1
85.4
84.2
80.7
74.5
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
*Previously booked in Corporate Banking
**Loans from Treasury & International have been reallocated to Corporate following
the reorganization in early 2010
636.4tn
FX Time
222.3
78.9
201.6
79.6
190.0
74.2
176.9
67.2
176.2
73.4
155.2
63.9
153.7
74.6
152.8
61.2
150.7
77.9
138.9
63.0
137.5
59.0
120.8
75.0
148.1
67.3
140.0 49.4
140.8 47.9
143.5 45.3
147.8 46.2
127.0 39.9
127.8 50.3
124.4 47.8
138.9
127.7
123.7
116.3
116.9
111.0
104.2
102.0
102.7
93.3
89.8
82.5
80.7
74.7
70.1
64.7
63.8
57.5
53.1
49.1
530.0tn
540
Subsidiaries
Inst
520
SAM
Micro
(1.4%)
500
54.7
Small
Cons
472.4tn
480
54.6
Comm
Int'l
23.0%
30.7
460
55.355.5
55.5
Corp
3.7
(10.7%)
440
33.9
54.9
36.0
420
33.2%
31.5 3.8
25.029.0 3.9 32.7
53.5
400
4.2
3.9 31.0
24.3
380
57.2
23.1%
48.950.922.6 4.227.0 28.2
360
52.0
3.9 24.9
46.0
46.3
340
4.0 3.9 23.9
49.0
43.6
19.020.7
43.7 46.5
320
4.9
14.3%
40.9
16.8
4.8
42.5
64.7
300
38.438.4
15.1
40.5
62.4
4.8
35.0
280
38.4 4.6 13.1
56.6 60.3
33.1
55.2 57.4
34.2 6.1 11.830.9
260
47.749.352.4
9.5 30.2
240
27.230.3 6.1
8.5 27.6
43.344.5
24.6 7.8 6.7 25.8
220
18.9%
40.7
7.7
39.0
8.6 7.3
200 20.422.7
9.1 6.5 22.723.334.336.3
6.0 20.5
180 9.7
5.6 19.328.630.732.4
160 17.7
26.7
2.0 2.3
140 24.7
1.3 1.3 (33.5%)**
1.7
1.3
1.6 1.8 1.6 1.5
1.5
120
1.4 1.3
100
1.5 1.7
80 0.2 0.4 1.3 1.4 1.6
2.7%
60
40
20
0
640
620
600
580
560
540
520
500
480
460
440
420
400
380
360
340
320
300
280
260
240
220
200
180
160
140
120
100
80
60
40
20
0
8
Good Progress On Our 3 Strategic Priorities:
Wholesale Transactions, Retail Payments & High Yield Loans
Pillar 1
Pillar 2
Pillar 3
Strengthen leadership in wholesale
transaction banking
Be the retail deposit bank of choice
Build #1 or #2 positions in key retail
financing segments
§
§
Comprehensive financing &
transaction solutions
Holistic relationship approach for
leading Indonesian institutions
§
§
Win through differentiated customer
experience and targeted propositions
Deploy innovative payment solutions
§
§
§
§
§
§
Total Wholesales Fees Rp4.4Tn1)
Total Wholesale Low Cost Deposits
Rp73Tn
Growth of Trx cash management
103.7% YoY2)
§
§
§
Total Retail Fees of Rp7.8 Tn1)
Total Retail Low Cost Funds Rp280 Tn
YoY increase in # of E-channel
transaction: 21.0%
§
§
§
Win in mortgage, personal loan &
cards
Become a major player in microbanking
Champion Syariah in Indonesia
Total Retail Loans of Rp158.0 Tn
Assets Spread Rp9.0 Tn
33.2% of total loans
1) Fee-Based Provision, Commission & Fee
2) Excluding Mandiri Transaction System
9
On Track In Executing The Plan
7,788
29.0%
71.0%
2013
2014
2012
69.6%
63.8%
2011
2010
63.8%
63.3%
2014
36.7%
33.2%
2013
2009
31.2%
66.8%
68.8%
2012
2011
31.0%
29.6%
9,299
2013
2014
2010
8,923
2012
27.7%
9,011
2011
72.3%
6,283
2010
2009
4,672
2009
25.8%
5,199
4,478
3,712
74.2%
5,297
8,773
70.4%
69.0%
63.4%
36.2%
36.2%
30.4%
13,884
5,771
4,874
4,065
2,971 4,453
10
All Numbers are Bank Only
Wholesale
Retail
Wholesale
Retail
Fee Income
Revenue from Deposits
Revenue from Loans
36.6%
6,763
CAGR
22.70%
Funding Mix
Loan Portfolio
Revenue from Retail (Rp bn)
Strong and Liquid Balance Sheet
(Rp Bn, Consolidated)
Assets
FY 2014
FY 2013
Cash
20,705
19,052
Current Acc w/ BI & Other Banks
59,586
Placement w/ BI & Other banks
FY 2014
FY 2013
Current Account
128,067
123,446
57,952
Savings
252,445
236,511
61,213
45,219
Time Deposits
255,870
196,385
Advances (Other)
26,423
19,298
Marketable Securities
40,767
27,120
Total Deposits
636,382
556,342
Government Bonds
86,154
82,227
Loans (Gross)
529,974
472,435
Securities Issued
2,010
1,780
Provisions of Loans
(17,919)
(16,677)
Deposits from other banks
17,774
12,672
Net Loans
512,055
455,758
Borrowings
24,227
15,997
Reverse Repo
19,787
3,738
Other Int. Bearing Liabilities
14,427
11,167
Other Provisions
(2,139)
(1,925)
Non Int. Bearing Liabilities
55,375
46,352
4,189
4,322
Equity incl. Minority Interest
104,845
88,791
26,301
20,338
855,040
733,100
Total
855,040
733,100
Deferred Tax Assets
Other Assets
Total
Liabilities
11
Despite Recent Volatility Our Balance Sheet Remains
Strong
Cat.2 Loans (Special Mention)
Absolute CASA Growth
As of Nov ’13 – ‘14
Absolute CASA Growth
Nov ‘13-’14 (Rp tn)
55.5%
62.3%
CASA Ratio Nov’14 (%)
75.8%
15.56%
32.48%
Only 3.9% of consumer loans
are expected to migrate to
NPL
25.49%
64.7%
10.72%
15.76%
29.5
Corporate
25.1
Commercial
Business Banking
Micro
Consumer
Bank Only Restructured loans
(Rp bn)
14.4
7.6
Bank A
BMRI
Bank B
Bank C
Restructured loans are
small and mostly
performing
475,267
Loan to Deposit Ratio – Bank Only
As of November 2013 – 2014
2013
2014
BMRI
Bank A
Bank B
Bank C
85.86%
90.23%
76.63%
88.29%
83.15%
83.98%
76.81%
86.55%
463,579
Total
Portfolio
NonRestructured
10,141
1,547
Current
Non performing
Restructured
12
Strong Revenue Growth
Summary P&L
(Rp Bn)
Interest Income
Interest Expense
Net Interest Income
Net Premium Income
Net Interest Income & Premium Income
Other Non Interest Income
* Other Fees and Commissions
* Foreign Exchange Gains - Net
* Gain fr. sale & Incr. in Val & Sale of Bonds
* Others
Total Non Interest Income
Total Operating Income
Provisions, Net
Personnel Expenses
G&A Expenses
Loss from decr. in value of Sec & Gov Bonds
Other Expenses
Total Expense
Profit from Operations
Non Operating Income
Net Income Before Tax
Net Income After Tax
Q4
2014
17,363
5,709
11,654
697
12,350
Q3
2014
15,984
6,608
9,376
724
10,100
Q4
2013
14,411
4,020
10,391
605
10,996
FY
2014
62,638
23,506
39,132
2,681
41,813
2,534
399
111
1,132
4,176
16,527
(1,779)
(2,807)
(3,488)
(1,447)
(7,741)
7,007
10
7,016
5,418
2,255
404
71
889
3,620
13,720
(909)
(2,752)
(2,958)
(680)
(6,391)
6,419
15
6,434
4,868
2,606
9,132
347
1,588
(3)
381
1,226
3,968
4,176
15,069
15,172
56,882
(851) (5,529)
(2,374) (10,848)
(3,167) (11,448)
(1,800) (3,078)
(7,342) (25,374)
6,979
25,978
334
30
7,313
26,008
5,400
19,872
FY
4Q Y-o-Y
2013
∆(℅)
50,209
20.5%
42.0%
16,399
12.1%
33,809
15.2%
2,626
12.3%
36,435
8,704
1,853
(180)
4,129
14,506
50,942
(4,856)
(9,431)
(9,898)
(3,204)
(22,534)
23,552
510
24,062
18,204
FY
Q-o-Q
∆(℅)
∆(℅)
24.8%
8.6%
43.3% (13.6%)
15.7%
24.3%
2.1% (3.8%)
14.8%
22.3%
(2.8%)
4.9%
12.4%
15.0% (14.3%)
(1.1%)
n/a
n/a
55.1%
(7.6%)
(3.9%)
27.3%
0.0%
3.9%
15.4%
8.9%
11.7%
20.5%
109.0%
13.9%
95.7%
18.2%
15.0%
2.0%
10.1%
15.7%
17.9%
(19.6%)
(3.9%) 112.6%
5.4%
12.6%
21.1%
0.4%
10.3%
9.2%
(97.1%) (94.1%) (37.0%)
(4.1%)
8.1%
9.0%
0.3%
9.2%
11.3%
13
LDR Decreased to 82.9%, Bank-Only Loan Growth of 14.0%
Quarterly Loan Data
Quarterly Loan Segment Details
(Consolidated)
1Q '09
2Q '09
3Q '09
4Q '09
1Q '10
2Q '10
3Q '10
4Q'10
1Q'11
2Q'11
3Q'11
4Q'11
1Q'12
2Q'12
3Q'12
4Q'12
1Q'13
2Q'13
3Q'13
4Q'13
1Q'14
2Q'14
3Q'14
4Q'14
7.6%
23.0%
12.0%
139.1
33.2%
127.9
13.6%
18.8%
178.2
123.9
14.3%
176.8
166.3
117.1
118.2
104.4
116.5
166.7
169.7
153.5
151.9
103.0
93.6
102.3
129.9
131.7
129.3
82.9
81.1
75.3
70.7
90.1
125.2
118.6
111.7
110.4
103.1
64.7
58.6
64.5
92.5
93.6
54.2
50.4
92.8
50.6
82.9
88.7
45.3
82.7
28.3% 30.0%26.6%
24.7%
23.7% 22.3% 21.5%
23.2%
21.4%
26.9% 27.7%
24.0%
22.8%
23.4%
19.7%
20.0%
15.3%
15.7%
13.3% 12.2%
9.9%
9.5%
13.8% 7.9%
7.5%
12.4%
6.4%
4.1%7.1% 6.5%
3.7%3.7% 1.7%
4.8%
4.6%
3.3%
1.4%
6.2% 2.3%
5.7%
5.5%
0.7%5.1%
4.2%
4.2%
-0.4%
43.6
30.5%
82.0
YoY Growth (%)
42.6
1Q '09
2Q '09
3Q '09
4Q '09
1Q '10
2Q '10
3Q '10
4Q'10
1Q'11
2Q'11
3Q'11
4Q'11
1Q'12
2Q'12
3Q'12
4Q'12
1Q'13
2Q'13
3Q'13
4Q'13
1Q'14
2Q'14
3Q'14
4Q'14
QoQ Growth (%)
64.7
62.4
60.3
56.6
36.0
57.4 32.7
55.2
52.4 27.0 31.0 57.3
28.2
52.0
24.9
47.749.323.9 46.5 49.0
46.3
44.5
44.1
43.3
20.7
19.0 42.5
40.7 16.8 38.5
39.0 15.1
36.3 13.1 35.138.5
34.39.5 11.8 33.2
30.9
30.732.48.5 27.730.3
28.6
26.76.5 7.3 7.7 25.9
23.624.86.0 20.722.824.5
20.621.75.4 5.6 19.7
19.7
5.1 17.418.0
4.614.8
14.45.816.6
79.7
84.5% 87.0%
88.0%
85.3%
175.2
181.6
188.3
198.5
201.9
218.0
231.9
246.2
251.8
276.7
297.5
314.4
327.2
350.4
365.2
388.8
391.6
428.7
450.8
472.4
470.4
485.8
506.5
530.0
84.4%
87.3%
78.7% 80.7%
83.5%
71.7% 70.2%
83.4%
85.0%
63.2% 62.8% 64.1%
75.9% 74.1%
66.3%67.6%
61.4%
62.2%
Total 14.0%
82.9%
78.8
LDR (%)
(Bank Only)
5.0%
29.3%
37.5%
1Q'09
2Q'09
3Q'09
4Q'09
1Q'10
2Q'10
3Q'10
4Q'10
1Q'11
2Q'11
3Q'11
4Q'11
1Q'12
2Q'12
3Q'12
4Q'12
1Q'13
2Q'13
3Q'13
4Q'13
1Q'14
2Q'15
3Q'14
4Q'14
Loans (Rp tn)
Y-o-Y Break
r down
Corporate
Commercial
Small
Micro
Consumer
As of Dec 2014; Non-consolidated numbers
14
Prudent Management of FX Balance Sheet
80
FX Loans & LDR
Rp Trillion (Bank Only)
120%
Breakdown of FX lending (Bank Only)
4Q ’14 (Total USD 6.087 Bn)
r% (YoY)
111.0%
110%
70
104.5%
100%
60
95.9%
90%
89.0%
50
82.9%
80.7%
80.5%
78.3%
76.3%
71.7%
76.2%
76.4%
76.0%
75.8%
68.2%
68.5%
75.4%
80%
73.2%
74.2%
72.0%
69.0%
68.0%
71.3%
65.1%
64.3%
61.9%
70%
60%
34.56
35.24
37.83
36.49
35.64
31.15
29.19
29.75
30.62
33.96
35.68
38.86
38.60
41.87
44.44
40.35
41.88
45.47
45.73
49.62
48.17
53.29
59.79
67.75
62.22
62.95
72.24
75.38
30
1.51
Oil&Gas
1.34
11%
Oth
0.67
297%
Mining
0.66
-13%
Trading
0.55
-32%
Trans
0.39
44%
Agri
0.38
7%
Bus Serv
0.33
36%
Utilities
0.16
-24%
Constr
0.10
-41%
Soc Serv
0.00
-52%
10%
91.5%
86.6%
40
USD
Billion
Mfg
50%
Mar 08
June 08
Sep 08
Dec 08
Mar 09
June 09
Sep 09
Dec 09
Mar 10
June 10
Sep 10
Dec 10
Mar 11
June 11
Sep 11
Dec 11
Mar 12
Jun 12
Sep 12
Dec 12
Mar 13
Jun 13
Sep 13
Dec 13
Mar 14
June 14
Sep 14
Dec 14
20
Loan Fx
LDR FX
15
Rp 130.71 tn in Loans Disbursed in 4Q 2014
Loan Disbursement by Segment in 4Q (Rp tn) – Bank Only
Loan Movement (Rp tn) – Bank Only 4Q (2014)
7.45
15.92
64.68
130.71
13.66
35.32
7.55
1.11
0.86
33.90
475.27
451.84
130.71
59.79
3Q'14
Disburs. Install. Payment Pay-off
FX
Impact
WriteOffs
4Q '14
Corporate Commercial
Small
Micro
Cons Fin
Total
16
Rp 232.41tn in Loans Disbursed in 2014
Loan Disbursement by Segment in 2014 (Rp tn) – Bank Only
Loan Movement (Rp tn) – Bank Only 2014
18.53
29.72
102.22
24.48
232.41
46.63
23.44
1.15
2.99
62.66
475.27
232.41
416.98
97.02
2013
Disburs. Install. Payment Pay-off
FX
Impact
WriteOffs
2014
Corporate Commercial
Small
Micro
Cons Fin
Total
17
21.0% ROE, Supported by a Strong Capital Position
Bank Only - Capital & RWA Movement
Profit After Tax & ROE
IDR bn
CAR*
20.8%
352.5
15.4%
13.4%
22.0%
16.6%
5,401
10.0%
4,385
2.5%
4,869
14.9%
15.3%
3,073
242.4
1,345
2009
2008
2004
610
97
519
-623
1,526
4,303
2,681 3,403
1,234 1,113 1,221
372
2,003
305 1,027 1,390 1,400
510
2006
1,329
690
1,099*
2,031
1,040
4,925
2014
1,528
602
1,744
1,168 1,549
2002
308
2001
2014
967
1,300
2,536 2,352
2,543 3,744
1,693
1,166
2005
799
2003
645
1,390
1,408
2007
819
1,017
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
CAR inclusive of Credit and Market Risk started in December 2004
CAR inclusive of Credit, Market and Operational Risk started in January 2010
CAR under BASEL III in December 2013 was 16.7%
85.7
Total Capital (Rp tn)
73.9
62.0
53.3
2003
4,660
35.7
2002
2,850
3,991
30.5
2001
3,972
775
27.2
28.3
2000
4,509
2,833
195.8
172.9
134.0
27.4
112.2 28.4
115.9
•
•
•
108.9 27.5
17.0
15.4
13.3
91.9 25.5
72.5
58.1
42.6
RWA (Rp tn)
5,418
18.1%
15.8%
Q4 PAT
Q3 PAT
Q2 PAT
Q1 PAT
15.5%
21.0%
22.2%
2013
15.7%
21.5%
2012
23.2%
22.6%
22.1%
22.8%
400.2
23.4%
24.6%
24.2%
23.6%
2011
25.3%
514.9
26.4%
491.3
27.7%
RoE - AT
26.2%
2010
31.3%
*1.1Tn from GIAA Recovery
18
Q4 NIM of 5.9% as Yield on Assets Rises 4bps
Quarterly Net Interest Margins
Quarterly Yields & Costs by Currency
20%
Yield on Assets
Cost of Funds
NIM
11.0%
15%
10.5%
9.2%
8.9%
9.1%
9.0%
8.7%
8.4% 8.3%
8.7%
7.3%
8.2%
8.1%
9.0%
9.6%
9.6%
10%
9.2%
8.2%
8.1% 7.8%
5%
6.4%
4.8%
4.5%
4.3%
4.2%
12.9%
12.8%
13.1%
12.7% 12.1% 12.5%
12.4%
11.8% 11.2% 11.1% 11.8%
12.2%
12.0%
11.1%
12.2%
11.8% 11.9%
11.2%
11.4% 11.3% 10.8% 11.8%
8.5%
10.6%
7.2%
5.9%
6.8%
6.2%
7.9%
6.0%
6.5%
5.4%
5.7%
5.9%
5.3%
4.9%
4.7%
4.7%
4.5%
4.6%
4.3%
3.9% 3.3% 4.0% 3.9%
5.8%
4.4%
5.3%
4.2%
4.4%
3.9% 4.1%
4.0%
4.2% 3.1%
3.7%
3.1%
3.0%
3.3%
12.1%
9.9%
9.4%
5.5%
IDR
0%
4.8%
Avg Loan Yield
3.9%
3.3%
3.8%
2.8%
2.8% 2.8%
3.2%
3.5%
2.7%
3.1%
2.7% 2.6%
Avg Bond Yield
Avg COF
4.0% 3.8% 3.7%
FX
5%
5.9%
5.8%
5.9%
5.9%
6.1%
5.7%
5.3%
5.5%
5.7%
5.8%
5.5%
5.2%
5.4%
5.2%
5.4%
5.1%
5.8%
6.0%
5.2%
5.1%
5.3%
4.9%
5.3%
5.5%
5.4%
6.0%
5.5%
5.1%
4.7%
4.9%
3.6%
4.3%
0%
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q'14*
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q '07
4Q '06
4Q '05
4Q '04
* Starting on 4Q2014, we backout the LPS premium from the interest expense
6.6%
7.2%
6.6% 6.8%
6.6%
5.8%
6.4%
6.5%
5.4%
5.2%
5.1% 5.3%
5.1%
4.9%
5.8%
4.5%
4.5%
5.0%
5.2% 5.0% 4.9% 4.7% 4.8%
4.8%
4.5% 4.4% 4.5%
3.4%
3.0%
2.6%
2.3%
2.7%
2.7%
1.5%
2.1%
0.8%
0.6% 0.7% 0.7% 0.6% 0.8% 0.7%
0.3%
0.8%
0.7% 0.6% 0.7% 0.7% 0.9%
0.7%
0.5% 0.6%
19
…into Fee-based Income
Breakdown of FY 2014 Non-Loan Related Fees & Commissions (Rp bn)
Non-Loan Related Fees & Commissions
4Q
2014
3Q
2014
FY
2014
4Q
2013
FY
2013
4Q YoY
r%
FY
r%
QoQ
r%
Administration Fees
707
696
863
2,704
2,603
(18.1%)
3.9%
1.6%
Opening L/C, BG & Cap Market (custodian & trustee)
258
218
236
931
784
9.3%
18.8%
18.3%
Subsidiaries
339
387
419
1,553
1,648
(9.1%)
(5.8%)
(12.4%)
Transfer, Retail Transaction
543
368
426
1,626
1,373
27.5%
18.4%
47.6%
Credit Cards
410
374
297
1,427
1,138
38.0%
25.4%
9.6%
Mutual Fund, ORI & Bancassurance
94
86
99
353
359
(5.1%)
(1.7%)
9.3%
Syndications
52
33
31
137
130
67.7%
5.4%
57.6%
Payroll Package
18
21
19
74
72
(5.3%)
2.8%
(14.3%)
113
66
216
327
597
(47.7%) (45.2%)
71.2%
2,534
2,255
2,606
9,132
8,704
(2.8%)
4.9%
12.4%
Foreign Exchange Gains
399
404
347
1,588
1,853
15.0% (14.3%)
(1.2%)
Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds
111
71
(3)
381
(180)
Cash Recoveries
771
549
842
2,607
Others
Total Fee Based Income (As Reported)
433
341
384
4,248
3,620
16,527
% of Non Loan Related fees to total opr. income
25.7%
Others
Total
n.a.
n.a
56.3%
3,003
(8.4%) (13.2%)
40.4%
1,361
1,127
12.8%
20.8%
27.0%
4,176
15,140
14,506
1.7%
4.4%
17.3%
13,720
15,172
56,882
50,942
8.9%
11.7%
20.5%
26.4%
27.5%
26.6%
28.5%
20
Q4 Cost to Income Ratio of 46.84 %
Quarterly Consolidated Operating Expenses & CIR
Breakdown of 4Q 2014 Operating Expenses
CIR (%)
4Q '14 4Q '13
FY '14
FY '13
Growth (%)
FY
4Q YoY
QoQ
YoY
Personnel Expenses
51.3%
46.8%
46.6%
43.2%
48.4%
45.1%
43.1%
43.2%
42.8% 43.2%
41.6%
38.4%
42.5% 41.8%
44.0%42.7%
39.3%
41.1%
39.0%
38.1%
39.0%
37.3%
35.1%
32.4%
2,807
2,752
2,662
2,626
2,374
2,679
2,336
2,042
2,372
1,869
1,939
1,865
1,903
1,671
1,631
1,547
1,612
1,485
1,375
1,306
1,328
1,019
1,390
1,116
3,488
2,958
2,693
2,309
3,167
2,375
2,322
2,034
2,565
2,071
2,004
1,614
2,107
1,883
1,510
1,524
1,682
1,459
1,265
1,051
1,384
1,110
1,004
827
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
G&A Expenses
Personnel Expenses
675
623
2,725
2,383
8.4% 14.3%
(0.7%)
1,261
1,149
5,151
4,453
9.7% 15.7%
(6.7%)
82
18
308
327
354.0% (5.6%)
27.2%
Training
187
122
429
374
53.5% 14.8%
88.6%
Subsidiaries
602
463
2,235
1,894
30.1% 18.0%
8.0%
2,807
2,374
10,848
9,431
18.2% 15.0%
2.0%
IT & telecoms
441
329
1,504
1,208
33.8% 24.6%
19.4%
Occupancy Related
787
716
2,412
2,108
10.0% 14.4%
30.5%
Promo & Sponsor
357
417
1,100
1,100
Transport & Travel
209
199
656
Goods, Prof. Svcs. & Oth.
517
481
Employee Related
491
Subsidiaries
Base Salary
Other Allowances
Post Empl. Benefits
Total Personnel Expenses
G&A Expenses
(14.3%)
0.0%
10.9%
579
5.1% 13.2%
34.9%
1,599
1,318
7.5% 21.4%
22.5%
410
1,811
1,440
19.6% 25.8%
2.3%
686
616
2,366
2,146
11.5% 10.3%
13.0%
Total G&A Expenses
3,488
3,167
11,448
9,898
10.1% 15.7%
17.9%
Other Expenses *
1,447
1,800
3,078
3,204
Total Operating Expenses
7,741
7,342
25,374
22,534
(19.6%) (3.9%) 112.6%
5.4% 12.6%
21.1%
*Reclassification of LPS fee from interest expense to other expense of Rp 1.2 tn
in 2014 and Rp 1.0tn in 2013
21
Diversifying our Strength in Wholesale Lending…
Breakdown of Net Expansion in Corporate Lending
Q4 ’14 – Q4 ’13 (Total Rp8.51 tn)
Breakdown of Net Expansion in Commercial Lending
Q4 ’14 – Q4 ’13 (Total Rp22.00 tn)
r%
r%
Mfg-F&B
4,917
32.59%
Trad-Distr
3,253
24.74%
Bus Serv
3,250
19.75%
Plantations
2,882
43.37%
Constr
1,267
14.49%
Trad-Oth
2,196
26.32%
Mfg-Metal
1,001
20.43%
Mfg-RawM
1,943
24.73%
Mfg-NonM
808
Bus Serv
1,817
11.22%
Mfg-P&P
1,784
50.95%
Mfg-Text
1,529
36.15%
Mfg-Oth
1,434
8.69%
Mining-Oil & Gas
1,321
43.93%
55.23%
600
Mfg-Feed
Trad-Dom
32.87%
33.90%
591
Mining-Oil & Gas
585
4.18%
Livestock
427
108.70%
Mining-Metal Ore
384
9.46%
Mfg-RawM
341
29.21%
Oth
-5,666
Rp Billion
-5.68%
Constr
1,207
24.11%
Mass Trans
1,151
13.65%
1,139
9.55%
Mfg-Chem
Oth 340
Rp Billion
3.05%
22
Wholesale Transactions Driving CASA
Total CASA (IDR Billion)
53,604
74,116
89,959
74,334
73,192
2009
2010
2011
2012
2013
2014
4Q14
3Q14
2Q14
1Q14
4Q13
3Q13
2Q13
1Q13
4Q12
3Q12
2Q12
1Q12
4Q11
3Q11
2Q11
1Q11
4Q10
61,691
2008
4,484
3,989
3,598
2,657
2,201
2,161
2,148
1,676
1,178
1,175
1,130
771
677
685
716
479
248
62,257
2007
4Q14
3Q14
2Q14
1Q14
4Q13
3Q13
2Q13
1Q13
2012
2011
2010
2009
2008
2007
2006
58,055
-
13,873
13,629
13,437
13,162
12,932
12,652
12,366
12,112
11,899
10,943
7,784
6,153
4,066
2,414
745
10,000
103.7% YoY
Growth
(1.5%) YoY
Growth
80,000
Average # of Cash Management Tx
(000), total 13.5 Mn transaction in
4Q2014*)
Wholesale CASA Deposits
Cash Management Users
100,000
90,000
70,000
60,000
50,000
40,000
30,000
20,000
*)
23
Growing Volume in Wholesale Transaction Business
Mandiri Cash Management*
Value (IDR Trillion)
Forex
# of Trx (000)
Value (USD Billion)
44,184
3,200.0
# of Trx
45,000
70.0
322,795
2,700.0
399,500
450,000
379,730
400,000
35,000
60.0
24,543
2,200.0
25,000
1,700.0
1,200.0
7,668
50.0
13,676
281,153
310,512
350,000
300,000
40.0
250,000
15,000
2,503
200,000
30.0
5,000
150,000
3,120
-5,000
100,000
56
61
63
-15,000
42
10.0
34
818
549
200.0
2,231
1,519
20.0
700.0
-
Dec 10
(300.0)
Dec 11
Dec 12
Dec 13
Dec 14
-25,000
-
Dec 10
Dec 11
Trade Transaction : Export, Import, Domestic
Value (USD Billion)
160.0
140.0
495,813
510,916
517,251
Dec 12
Dec 13
Value (USD Million)
509,207
Dec 14
Wholesale Remittance
# of Trx
520,948
50,000
550,000
160.0
500,000
599,909
140.0
651,241
# of Trx
739,046
800,000
700,000
120.0
120.0
600,000
450,000
100.0
100.0
400,000
435,866
448,219
500,000
80.0
80.0
400,000
60.0
300,000
40.0
200,000
350,000
60.0
300,000
-
Dec 11
Dec 12
Dec 13
Dec 14
146
135
121
94
20.0
200,000
Dec 10
*)
250,000
70
137
133
125
110
20.0
85
40.0
-
100,000
-
Dec 10
Dec 11
Dec 12
Dec 13
Dec-14
24
Retail Deposits Increased by 17.8% Y-o-Y
Retail Deposit Analysis – Bank Only
Average Quarterly Deposit Costs (%)
Rp Savings Deposits
FX Savings Deposits
Rp Demand Deposits
FX Demand Deposits
Rp Time Deposits
FX Time Deposits
15%
Rp DD
CASA as % of total deposits
Rp Savings
69.9%
71.0%
66.1%
Rp TD
63.5%
63.8% 66.1%
420
71.6% 72.5% 71.9%
68.8%
61.4% 62.5% 64.7%63.8%
69.6%
9.5 10%
9.5%
400 62.3%
63.4%
63.3% 64.9%66.5%
60.4%
9.3%
380
8.31%
8.7%
7.95%
7.2
360
7.0%
7.0
7.2%
6.8%
6.9%
6.6%
7.0
6.5%
340
120.0
7.26%
6.3
5.7%
320
6.5% 6.3% 6.5%
6.3%
6.4
4.90%
4.9%
108.3
5.5%
5%
300
4.2%
84.5 100.1
5.0% 5.10% 5.0%
88.4
3.3%
3.4%
280
5.0 4.680.2
3.2%
13.0
3.1% 2.5%
2.8%
4.7
260
2.3%2.4% 2.0% 2.2%
2.6%
2.0%
2.0% 2.1%
3.3%
5.1
11.4
1.5% 1.5%
2.0%
3.0%
13.1
40.2
5.0
11.9
240
2.5%
5.35.0
71.4 70.7
2.8%
2.4%
12.1
2.5%
1.4%
1.8%
2.1% 2.2%
72.1 10.7
33.0
34.4
1.5% 1.6%1.6% 1.5%1.6% 1.5%
220
5.2
33.6
71.5
29.7
24.0
28.6
5.85.35.2
70.3
0%
200
73.1
4.2 4.3 20.7
71.6
21.8
5.8
22.0
4.3
16.7
21.0
5.7
18.6
6.8
18.4
70.8
180
17.0
4.113.7
7.5 6.0
15.6
68.6
3.516.1
70.5
69.0
FX DD
FX TD
7.4
14.7
3.2
7.7
3.5
15.4
160
7.4
68.7
15.7
14.6
13.0
70.6
68.5
12.8
3.3
3.9%
71.8
140
11.3
12.7
68.7
2.712.2
3.7%
4%
2.72.711.9
5.05.1 5.4
65.1
11.1
11.5
63.4
1
0.5
62.9
120
2.4
11.9
11.0
9.1 11.7
2.5
42.0
50.6
3.0%
9.42.3
8.811.0
1.81.7
100 44.4
8.18.2
2.6% 2.9%
10.2
8.0
1.4
1.4
9.3
5.1 6.8
2.8%
5.66.1
6.97.4
80 4.4
5.16.25.3
5.16.16.8
2.4%
1.9%
2%
60
1.8%
1.6%
1.2% 1.1% 1.3%
40
0.8%
0.9%
0.6%
0.7%
0.7%
0.5% 0.8% 1.2%
20
0.3% 0.5% 0.4%
0.9%
0.3%
0.1%0.3%0.3%0.2%
0.3% 0.3%
0.1% 0.1%
0
0.3% 0.3% 0.3%
0.2%
0%
70.1%
72.9%
202.6
184.7
180.8
179.0
190.9
176.3
166.8
157.5
165.0
146.1
140.6
132.7
134.0
120.4
112.7
107.3
109.6
98.5
93.4
88.2
95.5
86.3
81.3
75.9
80.4
74.4
78.8
74.6
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
25
Building our High Yield Business in Retail Lending
Micro Credit
(Rp Bn)
Retail to Total Loans
60,676
63,323
66,851
73,324
81,046
84,675
91,504
96,268
105,192
108,434
118,788
123,833
130,158
131,857
140,189
146,744
157,974
33.2%
160,000
32.5%
150,000
31.8%
31.8% 31.3%
140,000
31.2%
32.6%
30.2%
130,000
31.7%
29.6%
30.9%
120,000
28.6% 28.3%
29.8%
110,000
29.6%
100,000
90,000 27.7% 27.6%
80,000
70,000
60,000
50,000
40,000
30,000
34%
32%
8,981
27,050
YoY
33.2%
2013
Growth
30%
4Q 2014
3Q 2014
2Q 2014
1Q 2014
4Q 2013
3Q 2013
2Q 2013
1Q 2013
4Q 2012
3Q 2012
2Q 2012
1Q 2012
4Q 2011
3Q 2011
2Q 2011
1Q 2011
4Q 2010
Business Banking
2014
28%
26%
Business Banking
(Rp Bn)
24%
10,732
22%
YoY
23.1%
46,505
57,237
20%
2013
Growth
2014
Consumer Finance
(Rp Bn)
Retail to Total Loans
Micro Credit
36,031
8,103
Consumer
Finance
56,603
2013
YoY
14.3%
64,706
Growth
2014
26
Strong Microfinance Growth
815
751
738
739
739
706
889
910
945
1,009
972
Kiosk
Unit
Branch
# Of New Customers
Customers (000)
Network
760
694
710
480
1,027
1,028
1,072
1,110
1,127
562
10
800
878
152
928
430
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
687
697
713
754
898
2012
2013
1Q '14
2Q '14
3Q '14
4Q '14
162,738
158,909
167,145
140,886
162,181
136,196
160,620
138,747
147,825
131,715
140,064
126,509
146,359
121,007
110,000
74,037
94,855
76,325
79,500
73,566
4Q '14
3Q '14
2Q '14
1Q '14
2013
2012
2011
2010
2009
502
2011
2008
300
2010
2008
2009
200
600
800
271
27
…as well as Consumer Lending, which Rose 14.31%
Y-o-Y as Auto Lending Remains Strong
Quarterly Consumer Loan Balances by Type
Rp64.7 tn
Other
750
Auto
Home Equity Loans
Mortgages
809 840
12,260
7,568
6,855
5,557
5,620
5,303
8,288
11,083
9,013
11,880
3,310
11,253 3,240
10,642 3,198
10,030 3,172
9,781 3,181
9,374 3,240
8,386 3,365
8,958 3,312
7,486 5,025
7,209 5,035 8,206 3,471
6,609 4,590 7,753 3,571
26,495
26,347
26,505
26,690
26,995
27,357
26,135
24,092
22,818
20,919
18,764
20,113
5,829 4,245 7,143 3,777
16,466
17,779
4,2003,910 6,861 3,949
15,523
14,268
3,492
3,761 6,708 3,979
3,454
3,575 6,398 3,964
13,500
698 791
447
5,1154,296 6,995 3,887
873 928
6,593 4,492 7,412 3,679
1,016 1,037
964
7,905 5,195
966
1,010
904
10,218
927
805
Loan Type
13,983
Payroll Loans
765
13,271
Credit Cards
2,826
3,589 6,374 3,957
70,000
67,500
65,000
62,500
60,000
57,500
55,000
52,500
50,000
47,500
45,000
42,500
40,000
37,500
35,000
32,500
30,000
27,500
25,000
22,500
20,000
17,500
15,000
12,500
10,000
7,500
5,000
2,500
0
Consumer Loan Growth by Type
Growth (%)
Y-o-Y
Q-o-Q
Other
(9.44%)
(4.92%)
Auto Loans*
36.85%
5.37%
Credit Cards
47.49%
9.52%
Payroll Loans
21.64%
5.78%
4.04%
2.17%
Mortgages
(1.85%)
0.56%
Total Consumer
14.31%
3.62%
Home Equity Loans
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
*Auto & Motorcycle Loans channeled or executed through
finance companies = Rp 10.74 Tn in our Commercial Portfolio
28
Enhanced Transaction Capabilities
Quarterly Transaction Value (Rp tn)
Quarterly Transaction Volume (Mn)
280
ATM
Branch
250.8
246.1
Mobile Banking
236.3
Internet Banking
243.5
232.9
226.6
234.7
222.3
255
230
218.1
205
204.0
180
189.4
186.2
168.1
155
142.0
130 122.9
55
30
5
220
200
14
213.1
208.1
197.0
206.4
191.2
192.6
179.3 184.1
177.3
159.9 170.0
153.8
160
140
130.8
141.9
126.9
100.1
88.7
85.3
87.8
76.7
84.7
81.0
70.0
75.5
66.8
68.5
66.7
61.6
57.4
53.2
49.7
42.338.641.740.8
44.7 45.3 43.8 51.0
43.040.7 34.5 39.1 45.4
33.0
31.8 26.2
16.5 26.6
27.3 30.8
8.3
25.4
15.0
15.421.3
11.6
7.9
77.8
85.3
120
100
80
97.1
10
8
77.1
4
40
20
0
8.72
8.35
8.96
8.06
7.67
8.17
6
60
46.1
36.0 34.5
32.2 33.3
40.0
29.4
26.8
23.5
33.3
28.3
28.7
16.321.5 25.6
11.7
8.7
4.8 7.1
8.89.2 14.925.3
5.5
8.310.5
1.4 2.12.62.9 5.0
5.5
12.12
11.82
11.59
11.10
11.65
11.39
10.57
10.89
9.99 10.16
9.24 9.65
9.95
7.20
107.5
95.5
Debit Cards
Mobile Banking
Internet Banking
12
147.7
6.62
6.09 6.33
6.55
5.80 6.21
5.63
5.97
5.29
5.74
5.47
4.614.61
5.08
4.21
3.17
2.16
2
1.46 1.56 1.79
1.161.26 1.36
1.72
1.51
1.311.39
1.111.210.921.01 1.03 1.21
0
Q4 '14
Q3 '14
Q2 '14
Q1 '14
Q4 '13
Q3 '13
Q2 '13
Q1 '13
Q4 '12
Q3 '12
Q2 '12
Q1'12
Q4'11
Q3 '11
Q2'11
Q1' 11
Q4'10
Q3'10
Q2'10
Q1 '10
Q4 '09
Q3 '09
Q2 '09*
Q1 '09
Q4 '14
Q3 '14
Q2 '14
Q1 '14
Q4 '13
Q3 '13
Q2 '13
Q1 '13
Q4 '12
Q3 '12
Q2 '12
Q1'12
Q4'11
Q3 '11
Q2'11
Q1' 11
Q4 '10
Q3 '10
Q2 '10
Q1 '10
Q4 '09
Q3 '09
Q2 '09
Q1 '09
Q4 '14
Q3 '14
Q2 '14
Q1 '14
Q4 '13
Q3 '13
Q2 '13
Q1 '13
Q4 '12
Q3 '12
Q2 '12
Q1'12
Q4 '11
Q3 '11
Q2'11
Q1' 11
Q4 '10
Q3 '10
Q2 '10
Q1 '10
Q4 '09
Q3 '09
Q2 '09
Q1 '09
-20
ATM
Mobile Banking
Internet Banking
180
148.1
105
80
240
Quarterly Users (Mn)
* Inactive cards have been purged
29
Retail Payment system gaining Traction
Fee Income from e-channel Tx (Bn)
Q4
Q3
Q2
Volume Mandiri Business
Saving Account (Tn)
Numbers of EDC
Q1
22.6%
YoY
Growth
270,352
262,855
250,043
240,468
230,352
19.2% 102.3
YoY
Growth
664.8
85.8
512.9
180,532
464.4
59.4
489.2
312.8
437.5
361.8
268.5
313.9
223.7
249.3
117.8 194.5
318.6
92,903
34.7
490.3
382.0
17.7
285.7
47,127
33,732
27,611
23,690
196.5
89.0 110.5 166.6
347.6 414.7
81.9 98.5
258.2 315.2
200.3
65.5
126.2
52.1 89.4
8.0
Q4 2014
Q3 2014
Q2 2014
Q1 2014
2013
2012
2011
2010
2009
2008
2007
2014
2013
2012
2011
2010
2009
2008
2007
2007 2008 2009 2010 2011 2012 2013 2014
3.5 4.8
30
Making Inroads into SME and Retail Payments
# SME Business w/ Mandiri Acc
# MTB Transaction & Volume
789,300
400,000
350,000
643,334
300,000
543,972
250,000
9,235
14,508
14,068
12,61612,773
11,385
10,601
16,052 18,000
15,000
12,000
200,000
9,000
150,000
349,868
306,831
290,019
272,212
265,423
261,935
212,844
50,000
201,106
100,000
-
6,000
3,000
-
Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 Q2'14 Q3'14 Q4'14
2012
2013
2014
# of Volume
# of Transactions (000)
# MIB Transaction Value & Users
Fiesta Point Program
A program to get points based on savings average balance and #of
transactions through e-channel or branch, so that the Customer has
the opportunity to earn immediate prizes.
Mandiri Belanja Untung Program
18,216
15,971 17,802
13,542 15,312
32,273
42,582
47,304
53,124
57,447
73,666
Co-promotion with the ITC Group for the merchant and the buyers
who transact in ITC by using Mandiri Debit and also a reward
program for the building management.
11,535
24,676
25,857
Belanja Hoki/ Dagang Hoki Program
22,570
18,528
Prizes for buyers who do the transactions in the merchant (as a
participants), or using Mandiri EDC. For sellers, they have the
opportunity to be included to the national lucky draw.
Q1'13
Q2'13
Q3'13
Q4'13
Q1'14
Q2'14
Q3'14
Q4'14
Transaction Value (Rp Bn)
# of Active Users
31
Gross NPLs 2.15%, Coverage at 157.1% - Category 2 Stable
at 4.33%
155.2%
16,000
138.9%
127.1%
122.5%
136.1%
22,958
23,825
21,586
19,272
17,755
17,672
16,989
15,626
14,856
15,676
13,606
13,944
12,986
13,336
14,292
14,846
16,924
19,054
18,824
18,886
18,838
19,559
17,124
17,255
15,918
13,502
13,451
14,058
2.15%
2.16%
2.23%
2.07%
1.90%
1.90%
1.89%
2.08%
1.87%
2.04%
2.07%
2.22%
2.21%
2.56%
2.42%
2.60%
2.42%
2.60%
2.54%
2.56%
2.79%
3.79%
4.78%
5.85%
4.73%
4.44%
4.74%
5.14%
2,000
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
4Q'09
3Q'09
2Q'09
1Q'09
4Q'08
3Q'08
2Q'08
1Q'08
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
Special Mention Ratio
Special Mention
Prov/NPL
Gross NPL Ratio
18,000
192.4%
14,000
116.6%
116.0%
157.4%
6.9% 5.9%
4.5%
4.3%
4.3% 4.3% 4.0% 3.9% 4.1%
5.2%
4.1% 3.9% 3.8% 4.0%
4.7%
3.8%
20,000
155.5%
170.3%
157.1%
9.4%
9.2%9.1% 9.4% 9.5%
8.6% 8.2%
22,000
11.5%
10.0%9.8% 10.4%
185.3%
185.1%
185.5%
185.1%
24,000
193.4%
189.6%
187.6%
191.7%
Category 2 Loans
NPL Movement - Consolidated
206.0%
12,000
10,000
8,000
6,000
4,000
0
32
Q4 Total NPLs of Rp7.92 tn with Rp856 bn in Write-Offs
Non-Performing Loan Movements (Rp tn) – Bank Only
Movement by Customer Segment (Rp Bn)
0.16
0.75
2.03
Corp
0.86
0.03
7.62
7.92
Comm
Micro
Small
Cons
2,500
2,000
161
220
3Q '14
UG to PL DG to NPL Payment Write-Offs
Other
1,500
330
1,000
690
4Q '14
Non-Performing Loans by Segment
NPLs
(Rp tn)
4Qr
(Rp tn)
NPLs
(%)
Corporate
2.72
0.09
1.53%
Commercial
1.40
0.33
1.00%
Small
1.48
(0.09)
2.59%
Micro
1.07
(0.04)
2.96%
Consumer
1.26
0.00
1.94%
Total
7.92
0.30
1.66%*
* excluding loans to other banks
229
104
500
40
32
482
174
629
257
197
-
UG to PL
DG to NPL
W/O
33
4Q 2014 Annualized Net Downgrades of 1.0% on Loans
Originated Since 2005
Total Loans originated since 2005
Net Upgrades(%)/Downgrades(%)#
Loan
Background
4Q’14
Balance
(Rp bn)
4Q 2014 Details
4Q
2012
1Q
2013
2Q
2013
3Q
2013
4Q
2013
1Q
2014
2Q
2014
3Q
2014
4Q
2014
DG to
NPL
%
UG to
PL
%
Corporate
170,445
0.25
0.00
0.01
0.00
0.00
0.10
-
-
0.06
0.28
0.22
Commercial
133,596
0.27
0.24
0.05
0.10
0.01
0.08
0.04
0.12
0.37
0.44
0.07
Small
54,026
0.49
1.28
0.59
1.05
0.64
0.97
0.70
0.45
0.31
0.38
0.07
Micro
35,942
1.00
1.25
1.10
1.18
0.89
1.16
1.26
1.19
0.83
0.92
0.09
Consumer
64,388
0.07
0.28
0.18
0.17
0.07
0.35
0.20
0.20
0.09
0.25
0.16
458,397
0.11
0.34
0.18
0.25
0.13
0.30
0.21
0.20
0.25
0.38
0.14
Total
# % downgrades and upgrades are quarterly % figures
34
0.3%
0.0%
0.0%
0.0%
2011
2012
2013
2014
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q '07
4Q '06
4Q '05
2010
0.0%
5.0
2009
7.0
0.0%
1.0%
11.0
2.7%
2.0%
17.0
1.2%
3.0%
23.0
Annualized Relapsed Rate of Restructured Loan Portfolio
Restructured Loans
2008
19.4
20.3
21.7
18.4
16.9
16.2
16.6
16.4
16.2
17.2
17.1
17.1
15.3
15.2
14.3
13.1
13.6
13.5
13.5
14.2
13.9
14.0
11.7
11.7
12.0
12.5
12.6
11.2
11.4
9.9
11.7
Declining Restructured Loans Since 2005
21.0
2.5%
19.0
15.0
1.5%
13.0
9.0
0.5%
35
Enhancing Synergies & Value from Subsidiaries
Syariah Banking
Investment Banking
Insurance
Niche Banking
Multi-Finance
Bank Sinar
Harapan Bali
Total Assets
Rp66.9 tn
Bond Trading Volume
Rp75.7 tn
Total Assets
Rp22.6 tn
Total Loans
Rp919.8bn
Total Financing
Rp14.8tn
Total Financing
Rp49.1 tn
Equity & FI Underwriting
Rp7.8 tn
Annual FYP
Rp3,404.4 bn
Net Interest Margin
11.13 %
Net Interest Margin
3.27%
Total Deposits
Rp59.8 tn
Equity Trading Volume
Rp129 tn
Fee Contribution
Rp528.0 bn
ROA
2.39%
ROA
4.76%
ROE
1.49%
ROE
9%
ROE
62.7%
ROE
11.36%
ROE
29.66%
• Remain the leader in
syariah financing
• Capital injection program
over 3 years
• Cross-sell syariah products
to Mandiri customers
• Expansion of business to
fully utilize current capital
base
• Cross-sell capital market
services to broad range of
Mandiri customers
• Refocus business toward
higher fee income
• Provide end-to-end bank
assurance business
• Continue to build cross-sell
opportunities in various
segments
• Bank assurance products
complete our suite of
consumer offerings
• Enhance operating model
• Improve risk management
systems and IT
• Improve productivity
• Use Bank Mandiri’s
network and customer
throughout Indonesia to
develop multi-finance
segment, especially in
vehicle-ownership
financing.
36
AXA Mandiri Financial Services Performance
-16.3% YoY
Growth
33.6% YoY
Growth
20.3% YoY
Growth
# Of Policyholders
Net Profit After Tax (in Bn)
Annual First Year Premium (AFYP) (in Bn)
648
1,314
832
611
774
726
850
695
667
712
892
796
946
769
742
820
673
549
599
403
308
316
297
348
256
269
270
298
259
262
234
258
255
237
183
171
235
245
90
89
2,961,906
2,656,672
2,479,161
2,354,395
2,216,648
2,122,563
2,032,635
1,966,698
1,918,703
1,878,121
1,858,702
1,790,508
1,744,124
1,695,242
1,638,543
1,602,778
1,518,536
892,582
810,604
710,481
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
37
InHealth – Opportunity to Increase Fee Income and
Contribute to the Insurance Portfolio
1,600
1,400
1,410
1,400
1,200
1,203
1,073
1,000
250
200
150
811
800
100
600
400
203
200
36
78
47
107
120
203
2009
2010
2011
2012
2013
2014
-
50
Profit (Rp Bn)
1,400,000
6,242
0
GWP (Rp Bn)
6,314
6,262
6,094
1,200,000
6,189
6,400
6,200
1,000,000
6,000
800,000
5,800
600,000
5,600
1,087,313
1,141,896
1,118,206
1,175,240
1,023,228
200,000
692,831
400,000
5,501
-
5,400
5,200
5,000
2009
2010
2011
Total Member
2012
2013
# of Providers
2014
Leveraging our institutional, corporate, &
commercial customers
We have over 700 institutional, 300 corporate, and 1,700
commercial customers with the potential to become members
of InHealth
Providing solutions through our banking
products to InHealth healthcare provider
• InHealth has nearly 6,100 healthcare providers and recorded
over Rp. 1.018 trillion in claims year to date 2014
• Bank Mandiri will leverage the hospital network as InHealth’s
partner to increase transactions through enhanced cash
management products
• Bank Mandiri also will provide retail packaged products for
all the doctors as InHealth’s partner
Cross-selling Mandiri products to InHealth
members
InHealth earned premium payments of Rp. 1,400 trillion in
2014 year to date from clients. Going forward, Bank Mandiri
will encourage the use of cash management products through
Bank Mandiri’s distribution channel and cross-sell other
product to over 1.1 million InHealth member
38
Bank Mandiri’s 2015 Corporate Guidance
2014 Target
2014 Achievement
2015 Target
Gross Loan Growth (YoY)
16%-18%
12.2%
15%-17%
Low Cost Deposits
Rp 400 Tn
Rp 381 Tn
Rp 435 tn
>5.70%
5.97%
>6.05%
<45%
44.91%
<45%
<2.10%
2.15%
2.0%
~1.2%-1.3%
1.1%
~1.2%-1.3%
# of New ATMs
2,500 – 4,000
3,830
2,500
# of New EDCs
40,000
40,000
40,000
# of New Micro Outlets
300
266
300
# of New Conventional Branches
50
52
50
Net Interest Margins
Efficiency Ratio
Gross NPLs
Cost of Credit
39
Operating Performance
Highlights
40
Corporate + Institutional Banking:
Contribution Margin increased on provision
Contribution Margin (Profit Before Tax)
Rp bn
Performance to Date: FY 2014
Rp bn
1,067 814
2,252
Q1
Q2
Q3
Q4
7,402
18.8%
403 7,402
6,999
5,314
2,511
3,569
1,829
1,438
4,494
3,910
1,011
416
3,326
1,035
1,187
1,671
1,311
1,385
1,717
1,663
1,403
824
954
1,075
1,088
1,375
1,557
2012
2013
2014
Strategies for 2014
1. Focusing on Anchor Clients
and penetrating through
using of Transaction
Banking
2. Account Plan
implementation for top 100
Corporate Banking
Customers.
3. Provide ‘one stop service’
solutions for customer’s
transactions and create new
business process to
accelerate the execution of
Account Plan including
effective and responsive
Complaint Handling.
4. Strengthen business
alliance with Mandiri
Sekuritas to ease customers
in capital market
393
2010
2011
41
Mandiri Sekuritas’ financial performance
FY 2014
FY 2013
Y-o-Y r
(%)
Revenues
513
399
28.3
• Investment Banking
139
108
29.5
• Capital Market
308
262
17.4
• Proprietary
65
29
120.9
• Investment Mgt
136
118
14.5
Operating Expenses
455
375
21.2
Earnings After Tax
88
93
(5.5)
Equity Transactions – bn
129.037
115.175
12
SUN Transactions - bn
75.685
60.586
24.9
Equity & Bonds
Underwritten – bn
7.763
11.432
(32,1)
ROA
4,2%
6,8%
(38,2)
ROE
9,0%
10,7%
(15,9)
(Rp Bn)
)
42
Treasury, FI & SAM
Rp bn
Rp bn
49
4,272
579
576
7,030
Q1
Q2
Q3
Q4
1. Optimize Off-Shore Branches
7,029
52.7%
6,369
6,094
6,452
Strategies for 2014
2.
2,103
5,605
3.
4.
1,765
4,848 1,660
2,371
1,540
1,705
954
5.
1,660
389
911
1,247
2,805
1,396 1,832
1,382
263
316
348
455
1,338
2009
2010
3,091
1,163
7.
1,159
724
6.
1,548 1,389
8.
2011
2012
2013
2014
as a regional treasury
transaction distribution
channel.
Refocusing on retail FX
Transaction.
Developing Sharia Custody.
Increasing our presence as
main correspondent bank in
Indonesia.
Maintain NPL ratio with
effective restructuring and
joint effort with Business
Unit.
Optimize off balance sheet
accounts through auction
and legal action.
Joint planning session and
joint monitoring
implementation.
Creates nation-wide vendor
accreditation.
• 2010 – 2012 : Including collection from SAM and excluding
International branches (except Cayman)
• 2011 Including collection from Garuda Indonesia (non recurring)
43
Commercial Banking:
Strong revenues from Assets
Rp bn
Q1
Q2
Q3
Rp bn
Q4
7,866
1,579
565
1,261
2,159
7,368
6,663
(14.4%)
1,519
1,662
6,485
5,706
4,449
4,709
5,706
5,058
1,907
1,511
1,677
1,094
1,420
1,166
1,174
1,057
946
1,176
1,314
2,024
939
1,010
2009
2010
2011
1,246
1,264
1,776
923
1,800
2,220
1,833
976
2012
2013
2014
-incl CM of Small Business
- In Dec 2012 incl. CM BSM
- In Dec 2014 Resegmetation Top 150 obligor and Non Debtor’s Funding-
Strategies for 2014
1. Support Bank Mandiri’s Wholesale
Banking vision as an Integrated
Wholesale Bank through
sophisticated, customized and
complete services leading to
increased revenue through Wholesale
Deposit generation and Fee Income.
2. Increasing profit and market share
through increasing existing customer’s
share of wallet, increasing revenue
from new customer’s and managing
NPL’s.
3. Provide the best total business
solutions for commercial customers
by developing products and services
including quality bundling of
products, quick service and
competitive pricing.
4. Provide “quick and easy” services for
small business customers by
increasing distribution channels in
‘blank spot’ area and improving small
business model and process
5. Effective Alliance in units based on
customer base in Commercial and
Small segment, especially in
developing value chain business.
44
Commercial Banking :
Stronger Platform & Improved Distribution Capability
Solid & Stable Source of
Low Cost Funds
Expanding Scope of Distribution, 2014
Rp Tn **
Sumatera
Loans = Rp 20,6 tn
Funds = Rp 3.6 tn
Kalimantan
Loans = Rp 7.7 tn
Funds = Rp 1.3 tn
Eastern
Loans = Rp 3.5 tn
Funds = Rp 0.3 tn
Product
Q4
2014
Q4
2013
Growth
Demand
Deposit
10.77
14.44
(25.42%)
Rupiah
5.77
7.15
(19.30%)
FX
5.00
7.29
(45.8%)
Saving
Deposit*
1.12
1.13
(0.88%)
Total CASA
11.89
15.57
(23.64%)
Total Funding
17.98
21.35
(15.78%)
Java and Bali
Loans = Rp 107.4 tn
Funds = Rp 12.7 tn
CBC = 24 Unit
Floor = 25 Unit
CASA Ratio = 66.13%
Funding from Java & Bali = 70.6%
of total funding
* Business Savings Product
** excl. BB
Q3 2014 : exclude funding from Non Debtors
Q3 2013 : include funding from Non Debtors
45
Business Banking :
Solid & Stable Source of
Low Cost Funds
Expanding Scope of Distribution, 2014
Rp Tn**
Sumatera
Loans = Rp 15.2 tn
Funds = Rp 1.1 tn
Medan
Pematang siantar
Pekanbaru
Kalimantan
Loans = Rp8.1 tn
Funds = Rp 0.7 tn
Manado
Pontianak
Samarinda
Batam
Padang
Palembang
B.Lampung
Eastern
Loans = Rp 6,9 tn
Funds = Rp 0.5 tn
Jambi
Tangerang
Jakarta
Bekasi
Palu
Makassar
Bogor
Bandung Semarang
Java and Bali
Loans = Rp 27.1 tn
Funds = Rp 3.4 tn
Q4
2014
Q4
2013
Demand
Deposit
2,16
2.62
(17.56%)
Saving
Deposit*
2.16
2.61
(17.56)
Total CASA
4.32
5.22
(17.24%)
Total
Funding
5.67
5.90
(16.29%)
Growth
Jayapura
Balikpapan
Banjarmas
in
Solo
Surabaya
Product
Denpasar
BBC
BB Floor
•Business Savings Product
** Exclude mirroring with MRB Directorate
BBC : 46
BB Floor : 95
BB Desk : 109
Mandiri Business Lounge : 68
CASA Ratio = 76.2%
Funding from Java & Bali = 60.0%
of total funding
Q3 2014 : exclude funding from Non Debtors
Q3 2013 : include funding from Non Debtors
46
BSM Addressing Asset Quality Issues
Net Interest Margin & Cost of Funds
Financial Performance (Rp bn)
4.4%
6.2%
4Q'14
11.0%
4Q'13
3Q'14
7.3%
3Q'13
6.0%
7.2%
2Q'13
4.5%
4.1%
7.3%
1Q'13
11.0%
4.0%
7.1%
4Q'12
2Q'14
4.0%
7.3%
3Q'12
6.2%
12.0%
4.6%
7.0%
2Q'12
4.5%
12.1%
4.5%
6.9%
1Q'12
11.1%
12.3%
4.5%
6.9%
4Q'11
1Q'14
12.4%
4.7%
7.5%
4Q'10
12.0%
11.5%
12.3%
13.0%
12.4%
12.2%
5.2%
6.6%
4Q '09
12.7%
Q3’14
Q4’14
Financing
13,278
16,063
23,968
36,664
44,755
50,460
49.323
49.133
Deposits
14,899
19,338
28,999
42,618
47,409
56,461
57.566
59.821
Assets
17,066
22,037
32,482
48,672
54,229
63,965
65.368
66.942
EAT
196.42
290.94
418.52
551.07
805.69
651.24
275
72
ROA (%)
1.83
2.23
2.21
1.95
2.25
1.53
0.80
0.17
ROE (%)
21.34
21.40
25.05
24.24
25.05
15.34
7.63
1.49
Gross NPF
5.66%
4.84%
3.52%
2.42%
2.82%
4.32%
6.76%
6.84%
5.7%
Syariah Financing (Rp tn)
4.5%
5.1%
6.6%
4Q '08
13.0%
5.6%
6.3%
4Q '07
FY’13
5.4%
FY’12
12.4%
FY’11
CoF
FY ’10
82.7%
86.2%
87.2%
92.2%
93.9%
93.9%
95.6%
94.2%
91.3%
89.4%
90.3%
89.9%
85.7%
82.1%
13.28
16.06
23.97
36.73
37.44
39.93
41.82
44.50
46.30
48.40
49.70
50.46
49.82
49.60
49.32
49.13
4Q '07
4Q '08
4Q '09
4Q'10
4Q '11
1Q '12
2Q '12
3Q'12
4Q'12
1Q'13
2Q'13
3Q'13
4Q'13
1Q'14
2Q'14
3Q'14
4Q'14
91.1%
89.1%
83.1%
10.31
NIM
6.3%
8.1%
Financing
4.4%
FDR
11.1%
Ratios:
FY ’09
YoA
FY ’08
47
Micro & Retail Banking:
Rapidly growing our high margin business
Rp bn
Rp bn
Q4
Q3
Q2
Strategies for 2014
1.
Q1
12,603
5,487
2,782
8,865
86.6%
2.
13,679
6,753
14,058 1,456
3,482
12,603
4,167
3,152
3,120
1,311
3,757
722
449
855
899
877
583
761
1,033
4,458 2,259
3.
3,086
1,242
1,867
1,170
1,391
3,252
842
1,081
981
965
1,237
2009 * 2010* 2011
2012
2013 2014**
1,126
Continue to develop retail
payment solutions for top
retail industry value chains
and business clusters in order
to increase low cost deposit
and fee-based income
Develop customer education
to further increase usage of
new retail products (e.g., prepaid) as well as e-channel
transactions in order to
increase customer’s loyalty
and balances.
Continue to develop
integrated
branding, marketing strategies
and comprehensive
distribution strategy
(ATMs, Branches, EDCs
located at optimal locations)
*Including Small Business
**Resegmentation
48
Consumer Finance:
Significant growth in spread and fee income
Rp bn
Rp bn
1,581
Q1
Q2
Q3
Q4
772
3,486
2,205
992
2,535
525
1,926
2,919
1,509
489
413
2009
2,494
4.
(1.62%)
729
576
474
526
531
455
486
355
252
3.
899
693
2,494
1.
2.
2,987
1,014
Strategies for 2014
715
770
476
496
2010
2011
636
5.
567
6.
705
728
392
2012
2013
Develop clear portfolio
strategy, targeted to key
customer segments
Differentiate acquisition
strategy by markets
Increase existing sales
executive productivity
Strengthen Consumer Loan
organization structure to
support the achievement of
business target, internal
portfolio growth and the
increasing proportion of
market share
Focusing in branch as main
channel acquisition for credit
card and personal loan
Increasing alliance with other
Business Units to support the
achievement of business
targets
2014
49
Mandiri Tunas Finance: Total Financing YTD of Rp14.8Tn
70
5656
176
32.95%
Approval Rate (%)
89.4%
86.4%
3.47%
Disbursement
14,775
11,590
27.48%
NIM (%)
3.27%
3.54%
-7.63%
ROA (%)
4.76%
4.45%
6.97%
ROE (%)
29.66%
29.13%
1.82%
CER (%)
44.74%
45.59%
-1.86%
NPL (%)
1.64%
1.72%
-4.65%
108
Non JF
72
149
162
208
76
Net Income (after tax)
232
289
345
351
806
306 539
309 405
2,391
1,600
2,206
1,409
2,408
1,199
2,056
1,506
2,456
523
2,224
1,016
1,728
1,110
1,478
1,054
1,771
761
981
884
1,592
576
1,530
257
1,656
78
1,369
302
1,306
587
694
1,146
606
966
425 852
341566
398
375
118109
60
8467
99
80
JF
372
401
234
3,824
3,398
3,374
3,290
2,678
2,871
2,416
2,105
2,075
1,420
1,609
1,353
1,355
1,245
1,364
1,370
1,101
35.40%
396
486
373
312
342
422
350
372
15,628
Q4'14
Q3'14
Q2'14
Q1'14
Q4'13
Q3'13
Q2'13
Q1'13
Q4'12
Q3'12
Q2'12
Q1'12
Q4'11
Q3'11
Q2'11
Q1'11
Q4'10
Q3'10
Q2'10
Q1'10
21,160
61
Loans
79
Change
118
4Q
2013
49
4Q
2014
60
(Rp Bn)
68
64 70
Motorcycle
Used Car
New Car
4Q 2014 Performance
Breakdown of Financing
Total Disbursement and the Breakdown
for Joint Financing and Non JF
Q4'14
Q3'14
Q2'14
Q1'14
Q4'13
Q3'13
Q2'13
Q1'13
Q4'12
Q3'12
Q2'12
Q1'12
Q4'11
Q3'11
Q2'11
Q1'11
Q4'10
Q3'10
Q2'10
Q1'10
50
Supporting
Materials
51
We are Preparing For Our Next Transformation
Market Cap: IDR 60 Tn
Revenue Market Share: 8%
Net Profit: IDR 2.41 Tn
ROE: 10%
Gross NPL: 16.3%
Market Cap: IDR 136.9 Tn
Revenue Market Share: 13.4%
Net Profit: IDR 9.22 Tn
ROE: 24.24%
Gross NPL: 2.42%
Market Cap: >IDR 225 Tn
Revenue Market Share: 14–16%
ROE: >25%
Gross NPL: <4%
2020
Top Bank In ASEAN
2014
2009
3rd Transformation
2005
1st Transformation
2nd Transformation
• Wholesale transaction banking
• Retail payment & deposits
• Retail financing
• Business transformation
• Developing integrated Human
Capital & IT
• Focusing on non-organic growth
• Building a winning organization
• Delivering tailored proposition
for priority segments
• Building alliances
• Strengthening risk management
52
…But We Need to Consider Growing Beyond the Bank
M&A
Finding Business
Partners
Bank
& Group
• Revenue Growth FY (Whole
Group): Rp56.5tn (13% YoY)
• Profit from Subsidiary:
Rp1.81tn (9.1% of EAT)
Our Deal size has continued
to move higher
• JV with AXA (AMFS). Gross Written
• BSHB à Rp 40bn (2008)
Premiums Rp3.4tn. +12% YoY
• MTF à Rp250 bn (2009)
• JV with Tunas Ridean (MTF). Total
Financing Rp4.0tn. 34% YoY
• Inhealth à Rp 1.3 tn (2013)
• InHealth à partner BPJS
• FY Revenue Wholesale vs
Retail : Rp 18.3tn vs Rp 30.7tn
53
4Q 2014 operating profit increased by 10.7% from 4Q 2013
on higher NII
4Q 2013
4Q 2014
Rp billion
Rp billion
4,065
4,179
7,741
7,341
Higher
10.7.%
12,350
10,996
8,674
7,834
Net Interest Income
Fee-Based Income Overhead Expenses &
Others
Pre-provision
Operating Profit
Net Interest Income
Notes :
1. Fee based income excluding gain on sale & increasing value GB & securities
2. Overhead expenses + others excluding provisions
Fee-Based Income
Overhead Expenses &
Others
Pre-provision
Operating Profit
54
Committed to Improving Shareholder Value
Reduce Cost of Funds
Business Strategy
Improve Assets Yield
Diversify into Fee Income
Competitive.
sustainable
returns. with
above-average
rates of growth
Reduce Provision/Loan
Support Strategy
Strategic
Alliances
Improve Cost Efficiency
§ Leverage on cash generator
(wholesale) to accelerate growth
§ Diversity into fee income
55
We Focus on 3 Main Pillars
Pillar 1
Pillar 2
Pillar 3
Strengthen leadership in wholesale
transaction banking
Be the retail deposit bank of choice
Build #1 or #2 positions in key retail
financing segments
§
§
§
Comprehensive financing &
transaction solutions
Holistic relationship approach for
leading Indonesian institutions
§
Win through differentiated
customer experience and
targeted propositions
Deploy innovative payment
solutions
§
§
§
§
§
§
19.7% market share in Corporate
& IB lending and
13.0% in Commercial lending*
3,054 Corporate customers
Target of 16% growth in
Wholesale funding & 21% in fees
§
§
§
§
# of Credit cards: 3.67 Mn
# of Debit cards: 12.12 Mn
# of Prepaid cards: 5.01 Mn
# of Mortgages: >160,000
§
§
Win in mortgage. personal loan &
cards
Become a major player in microbanking
Champion Syariah in Indonesia
Building on relationship with
17.22 million retail customers and
employees and suppliers of
Corporate/Commercial businesses
Target 40% of total loan
* Dec 2013
56
…and Offer Innovative Payment Solutions
Pre-Paid Card Volume (000s)
Indomaret
2,112.1
e-Toll
1,975.7
1,898.8
1,867.0
Gaz
1,828.8
1,751.6
1,722.2
e-Money
1,662.7 1,632.5
1,564.2
1,564.0
1,486.6
1,533.3
1,412.0
1,437.5
1,409.0
1,312.1
1,226.0
1,097.9
1,093.3
981.3
919.8
889.6
846.2
773.3
693.3
688.3
644.4
626.8
516.7
458.0
505.8
391.7
367.5
353.0
295.0
293.0
165.6 259.0
191.8
183.0
150.0
204.0
151.6
99.5
89.2
84.2
163.0 47.7 49.4 49.758.0 58.5 58.5119.7
34.3129.3
24.763.764.2 84.0
36.0 43.0 47.6 48.1 49.4 49.7
Pre-Paid Transaction Volume (000s)*
Indomaret
22,741
e-Toll
22,079
21,156
21,752
20,679
22,112
Gaz
e-Money
18,356
20,211
20,542 20,502
19,460
14,874
§ E-Money is the re-branding of prepaid
Mandiri cards launched in October 2012.
11,680
8,146
8,332
7,891
§ Can be owned by all customers & non
customers with a maximum balance of Rp
1 million. Recharge available at Mandiri
ATM. ATM Bersama. E-money machines.
and E-money merchants.
Dec-14
Sep-14
Jun-14
Mar-14
Dec-13
Sep-13
Jun-13
Mar-13
Dec-12
Sep-12
Jun-12
Mar-12
Dec-11
Sep-11
Jun-11
Mar-11
Dec-10
Sep-10
Jun-10
Mar-10
Dec-09
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
6,421
5,282
6,159
5,908
5,275
4,926
3,988
5,072
4,670
5,100
3,741
3,966
4,833
2,848
3,156 3,326
4,015
4,346
2,118
2,231
2,418
1,502
648 7751,748
272
489774
415 467
386560 506
7 9 1419 1412 14 9 214209 139136142
321
131
§ Can be used for Toll-road Transactions
(Jabodatabek). Parking (ISS Parking). Bus
(Trans Solo & Trans Jogja). Fuel
(Pertamina Gas Stations). Retail Shops
(Indomaret. Alfamart. Alfamidi. Lawson.
Superindo). Restaurants (Solaria.
Excelso. Es Teller 77).
*volume for quarter
57
Retail Value Chain in Gas Station & Telco Industry
Value Chain of Top 3 Telco
Relationships
Value Chain Gas Station
Avg Bal
(Rp bn)
Avg Bal
(Rp bn)
Total Authorized Dealer
(unit)
Total SPBU
(unit)
2,500
4,000
3.346
3.4293.478 3.538
3,797
3.601 3.691
600
3.728 3,739
3,500
3.527 3.563 3.639
3.368
2,000
3,000
413
1,500
2.745
403
2,500
342
334
2,000
274
227 249
1,000
196221
1,500
197
1,000
500
265
244
88
Dec-14
Sep 14
Jun 14
Mar 14
Dec 13
Sep 13
Jun 13
Mar 13
Dec 12
Sep 12
Jun 12
Mar 12
Dec 11
Dec 10
Dec-14
Sep 14
Jun 14
Mar 14
Dec 13
Sep 13
Jun 13
Mar 13
Dec 12
Sep 12
Jun 12
Mar 12
Dec 11
-
Dec 10
-
93
144
133
137
144
184
184
199
185
289
248
262
490
655
747
922
895
926
1,001
1,252
1,351
1,332
1,453
1,884
1,818
1,820
1,719
2,399
500
58
Strong Microfinance Growth (2)
Outstanding – Rp Tn
Booking Volume – Rp Bn
Booking
Mandiri Microfinance Outstanding
Asset Spreads(%)
Mandiri Market Share
12.00%
40
39
21.0% 20.8% 20.6%
20.2%
11.50%
38
11.0%
37
11.00%
36
35
34
9.2%
33
32
9.8%
31
10.0%
10.50%
10.0%
9.0%*
10.00%
9.50%
9.00%
17.1%
30
7.8%
29
28
26
25
24
14.27%
8.50%
6.7%
6.3%
27
18.70%
17.9%
17.7%
17.3%
16.5%
16.9%
16.5%
14.20%
8.00%
13.15%
13.20%
14.40%
7.50%
14.01%
13.15%13.20%
7.00%
23
6.50%
22
21
6.00%
20
19
18
17
3.9%
16
15
14
13
2.8%
12
11
10
9
19.0 20.7
2.3%
2.0%
23.9 24.9
27.1 28.2
31.0
32.7
36.0
5.50%
5.00%
4.50%
4.00%
3.50%
3.00%
2.50%
8
6
1.50%
5
4
3
2
4.4 5.4
7.3
1.00%
0.50%
1,347
1,646
1,645
2,195
1,826
2,522
2,791
4,208
3,397
4,525
4,435
5,764
5,136
7,057
5,187
6,877
5,689
8,527
7,039
7,732
2.00%
11.8
7
0.00%
1
4Q '14
3Q '14
2Q '14
1Q '14
4Q '13
3Q '13
2Q '13
1Q '13
4Q '12
3Q '12
2Q '12
1Q '12
4Q '11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
*based on OJK publication market data (micro small medium business/ UMKM)
1Q '10
2008 2009 2010 2011 2012 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q
2013 2013 2013 2013 2014 2014 2014 2014
59
Our Growth Remains On Track
Rp Billion
2005
2009
CAGR
2005-2009
2010
2014
CAGR
2010-2014
Assets
263,383
394,617
10.6%
449,775
855,040
17.4%
Loans
106,853
198,547
16.8%
246,201
529,973
21.1%
Deposits
206,290
319,550
11.6%
362,212
636,382
15.1%
Revenues
10,835
22,261
19.7%
28,504
56,501
18.7%
ROE
2.52%
22.06%
72.0%
24.24%
20.95%
(3.6%)
Gross NPL ratio
25.20%
2.79%
(5.60%)
2.42%
2.15%
(2.9%)
NPL Net ratio
15.34%
0.42%
(3.73%)
0.62%
0.81%
6.9%
LDR
51.72%
61.36%
2.41%
67.58%
82.86%
5.2%
EAT
603
7,155
85.6%
9,218
19,872
21.2%
Subsidiary EAT
N/A
434
22.2% *)
994
1,086
2.2%
*)
CAGR based on EAT 2006. Rp. 238.28 bn
60
Benefit From Accelerating Growth in the Coming Years
Middle Income growth in Indonesia
Market Cap of Largest
Indonesia Corporate – 4Q14
Market Cap of Largest
ASEAN Banks – 4Q14
USD Billion
In Trillion Rupiah
% Middle Income to Population
Flattening
Growth
60,7%
170
85
32,1%
18,8%
BCA
324
Astra Inter
301
31.5
Bank C
29.7
Bank E
26.1
289
BRI
287
Bank D
24.4
Bank Mandiri
251
Bank F
23.2
Unilever
246
BMRI
20.3
Bank G
20.2
Perusahaan Gas
Negara
145
Bank H
Gudang Garam
117
Bank I
BNI
114
Bank J
18.8
16.7
13.4
11.3
Bank K
2020
2030
Years
By 2030 the number of middle income Indonesians is
expected to grow to 170 million (~60% of the population)
assuming GDP growth averaging 7% until 2030
Semen Indonesia
96
Indocement
92
Kalbe Farma
86
United Tractor
Source: McKinsey, CIA World Fact Book
Bank B
Telekomunikasi
45
2010
38.5
Bank A
Indofood
65
59
Bank L
Bank…
Bank N
Bank O
Bank P
Bank Q
10.0
9.7
9.2
8.8
8.3
7.2
61
This 2nd Stage of Transformation We Focus On 6 Major Initiatives
I
Government
Related
• Double payroll from
Government personnel
• Develop Program in
cooperation with Task Force
and State Treasury Service
Office
II
Account
Planning
• Focus on Top 100 Anchor
Clients
• Transactional Banking to grow
25-30%
IV
Retail
Financing
• Payroll based personal &
pension loans
• 200-300 new micro outlets
• Retain competitiveness in
consumer secured lending
Zero Fraud
• Increase Collections of Retail
& Consumer Risk
• Manage NPL
comprehensively
• Strengthen Risk
Management & Control
Non Organic
• Strategic alliance focused on
Pension Lending
• Explore the opportunity of
inorganic acquisitions
V
VI
III
Value Chain
&
Cluster
• Growing Business Saving > 25%
• Intensify the usage of installed
EDCs
62
Product Holding for Commercial & Corporate
8.0
6.8
8.2 8.2
8.2
8.3 8.3 8.3
8.2
8.5 8.5
8.4
8.3
7.6
7.3
8.7
8.6
8.3 8.2 8.2
9.0
10.1 10.110.110.1
8.7
8.6
8.9 9.0 9.0 9.0
8.7 8.7 8.7
8.4 8.4 8.5 8.5
Product Holding Corporate
Product Holding Commercial
6.3
Q4 2014
Q3 2014
Q2 2014
Q1 2014
Q4 2013
Q3 2013
Q2 2013
Q1 2013
Q4 2012
Q3 2012
Q2 2012
Q1 2012
Q4 2011
Q3 2011
Q2 2011
Q1 2011
Q4 2010
Q4 2009
4Q 2014
3Q 2014
2Q 2014
1Q 2014
4Q 2013
3Q 2013
2Q 2013
1Q 2013
4Q 2012
3Q 2012
2Q 2012
1Q 2012
4Q 2011
3Q 2011
2Q 2011
1Q 2011
4Q 2010
3Q 2010
2Q 2010
1Q 2010
4Q 2009
63
Building a strong savings deposit franchise…
Savings Deposit Growth
Savings Deposits (Rp tn)
As % of Total Deposits
National Share of Savings Deposits (%)
33.4%
Other
Transfer
Avg ATM Daily Vol (000)
Payment
Withdrawal / Inquiry
94.25
79.33
74.79
78.3286.8991.67
143.4
140.1
70.4374.0370.65 145.4 138.1
139.6 151.4 143.2
315.9
68.00
147.2 136.4
314.2306.5
67.25
136.9278.2279.4283.0285.4299.3296.4
51.46
128.1
43.3846.07
112.6236.8247.1
37.9092.991.2
35.1785.4182.7197.3219.9
29.3782.5168.3
27.4028.90
77.676.0157.6
24.0228.31
23.2273.071.973.2143.2147.5
21.6967.2131.4129.9136.5
18.02
63.2116.7
61.6
97.4106.6
2,128.8
2,096.0
2,095.6
1,996.5
2,045.1
2,020.9
1,953.5
1,953.5
1,966.2
1,855.2
1,809.8
1,697.1
1,688.9
1,679.4
1,556.5
1,472.3
1,357.4
1,380.5
1,321.8
1,293.3
1,315.4
1,230.6
1,158.9
1,100.5
41.9% 42.3% 42.1%
40.6% 41.8%
40.7% 39.8%
42.5%
38.4%
41.9%
41.5%
37.7%
41.1%
37.1%
39.0%
39.2% 38.8%
35.5% 34.9%
34.5% 34.1%
37.3%
33.7%
Transaction channel growth
Quarterly Call Center Trans. (000)
3,266
Quarterly Mobile Trans. (000)
3,211
3,185
229.45
230.22
226.15
223.97
236.55
217.72
206.57
195.67
202.22
180.21
173.43
163.88
163.78
147.62
139.15
121.49
123.50
111.59
105.50
99.38
106.45
95.95
91.11
85.39
3,047
3,119
3.181
3,330 3,223
3,218
3,203
3,179
3,219 3,235
2,953
3,258
3,084
3,216
3,335
3,454
2,976
2,822
2,780
3,165
2,955
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q '11
2Q'11
1Q' 11
4Q'10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q '11
2Q '11
1Q'11
4Q'10
3Q'10
2Q'10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
7.501
9.623
11.057
12.868
13.625
14,955
14,736
15,392
17,980
21,251
23,066
25,393
29,745
27,325
32,213
34,505
30,772
32,995
34,133
48,975
57,436
74,689
70,034
100,149
17.8% 17.6% 17.3%
16.8% 16.9%16.6%16.7% 16.5% 16.8% 17.4% 17.5% 17.3%
17.6%
17.3% 17.9% 17.3% 17.1% 17.3% 16.9% 16.7% 17.0% 17.5% 17.7%
64
Leveraging cash generator to accelerate high yield growth
and deposit franchise
Co-Branding Prepaid Card Program
Total Payroll in 2010-2014(*)
Rp Billion
Consumer Loans from Alliance Program
Rp Billion
(10 top corporate clients)
27,298
Dec '14
Sep '14
Jun '14
23,385
27,975
Dec '13
Mar '14
25,656
Sep '13
27,446
26,127
Mar '13
Jun '13
24,106
Dec '12
25,656
23,968
Sep '12
12,281
Jun '11
Sep '11
Mar '12
11,500
Mar '11
15,756
10,533
Dec '10
Dec '11
10,231
Jun '10
Sept '10
5,169
Mar '10
3Q'14
4Q'14
4,756
9,607
15,469
Jun '12
24,230
22,085
14,318
13,750
12,436
4Q'13
1Q'14
2Q'14
12,178
3Q'13
13,092
11,720
2Q'13
1Q'13
11,114
10,368
4Q'12
3Q'12
9,710
8,772
2Q'12
1Q'12
7,534
6,716
4Q'11
3Q'11
6,482
5,665
4,324
4Q'10
1Q'11
2Q'11
4,067
4Q'09
4,878
2,085
(*) Including all payments to the employees
65
Regulation Summary: Capital based on risk profile. Business
Activity & Branch Networking
Bank Mandiri’s Capital Requirement Based on our Risk Profile
Risk Profile
CAR Min
1 – Low
8%
2 – Low to Moderate
9% - < 10%
3 – Moderate
10% - < 11%
4 – Moderate to High & 5 - High
11% - 14%
Bank Mandiri Capital Requirment
“BUKU”
Tier 1 Capital
Bank Mandiri is under
the “LOW” risk profile
1
< Rp 1 Trillion
2
Rp 1 Trillion - < Rp 5 Trillion
Bank Mandiri is under “BUKU 4”.
Minimum 70% loans and financing to
the productive sector required to be
met at the end of June 2016.
3
Rp 5 Trillion - < Rp 30 Trillion
4
≥ Rp 30 Trillion
Branch Networking by Zone*
Branch
Sub Branch
Cash Office
Total
Zone 1
21
286
114
421
Zone 2
38
609
109
756
Zone 3
15
110
20
145
Zone 4
29
164
32
225
Zone 5
18
124
11
153
Zone 6
12
54
5
71
133
1347
291
1771
Total
*At October 31. 2012
66
Continuous End to End Improvement in the Micro Business
Origination
& Targeting
Maintenance
& Review
Collection
• Scorecard Refinement
•Training & Capacity
Development of
Managers
•1,444 MKS/MMC/Back
Office/Other Position and 247
•MKA Revitalization (focus Managers
on credit analysis &
•Biweekly RTTA (Risk.
verification)
Threshold. Trigger & Action
•Loan Factory for Fixed
Plan) Review Forum
Income Loan
•Mobile Sales and
Maintenance System for MKS
•Incentive Scheme
Refinement
•Post Transaction Control
(Welcome Call)
Operational Risk
Building New
Business
•FIN-1 Collection System
•Change in Organization
•Crash Program for NPL
debtors settlement
•3,720 EDC (hand held)
rolled out
•Savings
•Early Warning System
Development
•Pension Loans
•Joint Cooperation with Mandiri
AXA General Insurance (MAGI)
•Joint Cooperation with Bank
Syariah Mandiri (BSM) – for Gold
67
Pawning
3,665 k Visa & Mastercards transacted Rp7.83 tn in 4Q 2014
1,678
1,409
1,331
19
63 39
59
52
54
75
55
55
58
43
60 64
50
1,544
58
53
72
65
53
55 56 82
1,608
125
3,665
3,602
3,435
3,275
82
53
113
53
62
55
90
43
56 54
2,570
2,254
2,081
2,358
2,156
1,770
1,980
302
171
Transfer Balance
Cash Advance
Retail
Receivables (Rp tn)
Cards (000s)
Total Card Quarterly Sales by Type of Transaction (Rp Bn)
Mandiri Visa & Mastercards and EOQ Receivables
3,083
69 76
63 66
60
59
2,972
3,155
3,032
2,685
2,851
2,446
8,288.4
7,566.0
6,855.1
5,556.6
5,619.7
5,303.4
5,194.9
5,024.6
5,035.2
4,590.5
4,491.6
4,245.2
4,296.0
3,910.5
3,760.9
3,574.9
3,589.2
3,372.5
3,238.7
2,973.4
2,989.3
2,753.7
2,452.2
2,251.0
2,223.2
7,530
7,230
6,749
5,174
5,315
5,266
5,166
4,832
5,053
4,462
4,167
3,782
4,080
3,669
3,421
3,032
3,132
3,003
2,848
2,497
2,676
2,552
2,163
1,891
1,914
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q '11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q '11
1Q '11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
68
Strengthening Risk Management & Monitoring System
Corporate Customer by Rating
Summary of Risk Management Initiatives
High Risk (Rating C- G)
Medium Risk (Rating BBB – B)
Low Risk (Rating AAA – A)
100%
7%
15% 12% 11% 15%
80%
24% 21%
34%
2%
7%
Credit
3% 4% 3%
13% 16% 16%
24%
25%
60%
91%
40%
20%
51%
64% 68% 60% 69%
Market
84% 80% 81%
Operational
0%
• Wholesale Transaction: Optimize credit decision
process by focusing on quantitative factors of
analysis. redefining clear role of risk team . and
aligning RM Organization into business expansion
• High Yield Business: Assign dedicated team. set up
loan factory. enhanced business process (incl. tools.
monitoring & collection system. policy )
• Optimize capital by implementing ERM & VBA
• Consolidate risk management of subsidiaries
• Development of risk measurement system for
derivative & structured product (Summit)
• Implement Market Risk Internal Model
• Intraday Limit Monitoring
• Enhance Policy & Procedure for Treasury & ALM
• Enhance FTP (Fund Transfer Pricing) method
• Develop liquidity stress test & safety level
• Develop measurement of capital for IRBB
• ORM implementation in all unit. incl. overseas offices
& subsidiaries
• Bring Op. Risk top issues into Management
• Review Op. Risk on new procedures & new products
2006 2007 2008 2009 2010 2011 2012 2013 2014
69
Key Quarterly Balance Sheet Items & Financial Ratios
IDR billion / % (Cons)
Gross Loans
4Q 2014
3Q 2014
Y-o-Y r (%)
4Q 2013
529,973
506,456
450,766
17.57%
86,154
87,640
82,188
4.83%
Total Assets
855,040
798,161
700,083
22.13%
Customer Deposits
636,382
590,890
514,221
23.76%
Total Equity
104,845
99,034
83,742
25.20%
RoA - before tax (p.a.)
3.39%
3.38%
3.35%
RoE – after tax (p.a.)
20.95%
20.84%
21.38%
Cost to Income
44.91%
43.99%
42.26%
5.97%
5.73%
5.41%
82.86%
85.31%
87.26%
2.15%
2.16%
1.90%
157.11%
157.39%
187.60%
15.39%
15.18%
13.40%
-
-
-
16.64%
16.47%
15.14%
852
619
549
55.21%
4,493
4,244
3,589
25.20%
Government Bonds
NIM (p.a.)
LDR
Gross NPL / Total Loans
Provisions / NPLs
Tier 1 CAR *
CAR Under Basel III
Total CAR incl. Credit, Opr & Market Risk*
EPS (Rp)
Book Value/Share (Rp)
* Bank Only
70
238.9
530.0
86.2
204.1
506.5
87.6
190.1
485.8
89.0
168.4
470.4
90.6
178.4
472.4
82.2
167.1
450.8
82.2
163.9
428.7
79.6
169.7
391.6
79.2
167.9
388.8
78.9
145.3 365.2
77.9
140.9 350.4
80.4
141.3 327.2
78.4
159.1
314.4
78.5
126.4 297.5
78.1
120.3 276.7
77.9
136.1 251.8
78.2
125.5 246.2
78.1
95.3 231.9
82.2
100.6 218.0
83.5
110.6 201.9
86.8
106.9 198.5
89.1
89.8 188.3
88.4
89.0 181.6
88.2
84.1 175.2
88.4
95.7 174.5
88.3
67.4162.8 88.5
66.7149.6 88.4
75.5 135.5 88.6
91.1 138.5 89.5
61.2121.7 90.8
59.2116.3 89.5
56.1114.3 90.6
59.2117.7 90.6
54.0108.891.0
55.1107.892.3
57.6105.192.2
64.5106.992.1
50.6 75.9 93.1
36.1 65.4 122.9
60.5 65.4 148.8
33.448.3 153.5
27.0 43.0 176.9
Int. from Bonds
Int. from Loans
1000
88.6% 88.4% 88.6%
960
84.6% 85.5%
90.9%
87.9%
920
89.1% 86.2% 87.4%
87.3%
88075.4%
83.4%
75.4%
840
79.5%
800
74.1%
76.0% 76.5% 75.5%
760
71.7%
720
68.3%
63.6%
680
640
56.8%
52.2% 57.2%
600
60.6%
560
46.9% 50.1%
520
34.1% 40.9%
47.1%
480
34.8%
440
400
25.4%
360
32.3%
19.0%
32.4%
19.6%
320 19.0%
17.7% 16.6%
280
13.4%
11.2%
24019.0%
200
6.1% 7.2% 6.5% 7.7% 8.0% 6.9%
160
8.5% 7.3% 6.0% 7.3% 8.5% 7.1%
120
80
40
0
Total Assets (Rp tn)
Total Assets grew 16.6% Y-o-Y to Rp855.0 tn
Consolidated
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q '07
3Q '07
2Q '07
1Q '07
4Q '06
3Q '06
2Q '06
1Q '06
4Q '05
4Q '04
4Q '03
4Q '02
4Q '01
4Q '00
Other Assets
Loans
Government Bonds
71
Additional Factors
Recoveries of
Written off
Loans
§ Aggregate of Rp35.937 tn (US$ 2.902 bn) in written-off loans as of end-of September 2014, with significant recoveries and
write back on-going:
Ø 2001:
Rp2.0 tn
Ø 2002:
Rp1.1 tn
Ø 2003:
Rp1.2 tn
Ø 2004:
Rp1.08 tn
Ø 2005:
Rp0.818 tn (US$ 83.2 mn)
Ø 2006:
Rp3.408 tn (US$ 378.5 mn)*
Ø 2007:
Rp1.531 tn (US$ 249.3 mn)
Ø 2008:
Rp2.309 tn (US$ 211.8 mn)
Ø Q4 ‘09:
Rp0.775 tn (US$ 82.5 mn)
Ø Q1 ‘10:
Rp0.287 tn (US$ 31.6 mn)
Ø Q2 ‘10:
Rp0.662 tn (US$ 73.0 mn)
Ø Q3 ‘10:
Rp0.363 tn (US$ 40.7 mn)**)
Ø Q4 ’10:
Rp1.349 tn (US$149.7 mn)
Ø Q1 ‘11:
Rp0.468 tn (US$53.8 mn)
Ø Q2 ‘11:
Rp0.446 tn (US$51.9 mn)
Ø Q3 ‘11 :
Rp0.508 tn (US$57.8 mn)
Ø Q4 ‘11 :
Rp0.78 tn (US$86.1 mn)
Ø Q1’12 :
Rp1.647tn (US$180.1mn)
Ø Q2’12:
Rp0.721tn (US$76.8mn)
Ø Q3’12:
Rp0.489tn (US$51.1mn)
Ø Q4’12:
Rp0.885tn (US$91.8mn)
Ø Q1’13:
Rp0.918tn (US$94.5mn)
Ø Q2’13:
Rp0.683tn (US$68.8mn)
Ø Q3’13:
Rp0.630tn (US$54.4m)
Ø Q4’13:
Rp0.845tn (US$69.4m)
Ø Q1’14:
Rp0.552tn (US$48.7m)
Ø Q2’14:
Rp0.765tn (US$64.5m)
Ø Q3’14:
Rp0.566tn (US$46.4m)
Ø Q4’14
Rp0.803tn (US$64.8m)
* including the write-back of RGM loans totaling Rp2.336 tn
** Including the write back of Kharisma Arya Paksi loans totaling Rp 0.124 tn and Gde Kadek Rp0.59tn.
72
Summary Quarterly Balance Sheet: Q4‘14 – Q4‘13
Summary BS
Q4 ’14
Q3 ’14
Q2 ’14
Q1’14
Q4’13
Y-o-Y
Rp (tn)
Rp (tn)
Rp (tn)
Rp (tn)
Rp (tn)
%r
855.04
20.70
59.59
61.21
40.47
86.15
2.90
61.19
22.07
529.97
518.56
11.41
(17.30)
512.06
798.16
15.73
56.97
60.39
36.45
87.64
2.79
61.75
23.10
506.46
495.46
10.99
(17.30)
489.16
764.94
16.35
57.17
49.11
34.00
88.97
2.50
63.36
23.12
485.84
474.96
10.88
(17.46)
468.39
729.48
14.50
60.15
33.18
30.63
90.65
2.26
65.51
22.89
470.42
460.65
9.78
(16.63)
453.79
733.10
19.05
57.95
45.22
26.80
82.23
1.83
57.21
23.18
472.44
456.79
9.02
(16.47)
455.76
16.6%
8.7%
2.8%
35.4%
51.0%
4.8%
57.9%
6.9%
(4.8%)
12.2%
13.5%
26.5%
5.0%
12.4%
636.38
590.89
555.92
531.61
556.34
14.4%
- Demand Deposits
- Savings Deposits
128.07
252.45
131.55
230.22
119.47
226.15
110.74
223.97
123.45
236.51
3.7%
6.7%
- Time Deposits
255.87
229.12
210.30
196.90
196.90
29.9%
Shareholders’ Equity*
104.85
99.03
93.96
89.04
88.79
Total Assets
Cash
Current Acc w/ BI & other banks
Placement w/ BI & other banks
Securities
Government Bonds
- Trading
- AFS
- HTM
Loans
- Performing Loans
- Non-Performing Loans
Allowances
Loans – Net
Total Deposits – Non Bank
* incl. Minority Interest
# USD1 = Rp12.385
18.1%
73
Summary Quarterly P&L 4Q 2014– 4Q 2013
4Q 2014
Summary P&L
3Q 2014
4Q 2013
Rp (Bn)
% of
Av.Assets*
17,363
5,709
11,654
697
12,350
8.4%
2.8%
5.6%
0.3%
6.0%
15,984
6,608
9,376
724
10,100
8.2%
3.4%
4.8%
0.4%
5.2%
14,411
4,020
10,391
605
10,996
8.0%
2.2%
5.8%
0.3%
6.1%
2,534
399
1.2%
0.2%
2,255
404
1.2%
0.2%
2,606
347
Rp (Bn)
% of
Av.Assets*
Interest Income
Interest Expense
Net Interest Income
Net Premium Income
Net Interest Income & Premium Income
Other Non Interest Income
*Other Fees and Commissions
*Foreign Exchange Gains – Net
*Gain from Incr. in value of sec & sale of
Gov.Bonds
*Others
Total Non Interest Income
Provisions, Net
111
0.1%
71
0.0%
1,132
4,176
16,527
(1,779)
0.5%
2.0%
8.0%
(0.9%)
889
3,620
13,720
(909)
Personnel Expense
G&A Expenses
Loss from decr in value of sec & Gov Bonds
Other Expenses
Total Expense
Profit from Operations
Non Operating Income
Net Income Before Tax
Net Income After Tax
(2,807)
(3,488)
(1,447)
(7,741)
7,007
10
7,016
5,418
(1.4%)
(1.7%)
0.0%
(0.7%)
(3.7%)
3.4%
0.0%
3.4%
2.6%
(2,752)
(2,958)
(680)
(6,391)
6,419
15
6,434
4,868
* % of Average Assets on an annualized basis
Rp (Bn)
% of
Av.Assets*
Y-o-Y
Q-o-Q
r (%)
r (%)
1.5%
0.2%
27.9%
45.3%
12.1%
15.2%
12.3%
n/a
(2.8%)
15.0%
4.6%
9.8%
24.3%
(3.8%)
22.3%
n/a
12.4%
(1.1%)
(3)
(0.0%)
n/a
55.1%
0.5%
1.9%
7.0%
(0.5%)
1,226
4,176
15,172
(851)
0.7%
2.3%
8.5%
(0.5%)
(7.6%)
0.0%
8.9%
109.0%
27.3%
15.4%
20.5%
95.7%
(1.4%)
(1.5%)
0.0%
(0.3%)
(3.3%)
3.3%
0.0%
3.3%
2.5%
(2,374)
(3,167)
(1,800)
(7,342)
6,979
334
7,313
5,400
(1.3%)
(1.8%)
0.0%
(1.0%)
(4.1%)
3.9%
0.2%
4.1%
3.0%
18.2%
10.1%
n/a
(19.6%)
5.4%
0.4%
(97.1%)
(4.1%)
0.3%
2.0%
17.9%
n/a
112.6%
21.1%
9.2%
(37.0%)
9.0%
11.3%
74
Three Options to Pursue in Recap Bonds Resolution
• BI will gradually replace their use of SBI for market
Bank
Indonesia
operations with SUN
• BI could buy the Recap bonds gradually and this
includes potential purchases of SUN VR
• The Ministry of Finance will consider to buyback the
Ministry of
Finance
SUN VR
• Potential for debt switching with a different tenor of
fixed rate bonds.
• Bundle the recap bonds with assets creating an asset
Market Sale
backed security and sell it to the market.
• Sell the bonds. borrowing FX and use the liquidity to
increase lending.
75
Limited Impact on Government Bonds
Gov’t Bond Portfolio by Type and Maturity (Rp85,004bn)
Maturity/
Rp bn
Trading Portfolio
Nominal
MTM
Available for Sale
Nominal
MTM
Bonds by Rate Type & Portfolio as of Dec 2014 (Rp85,004bn)
Held to
Maturity
Fixed Rate Bonds
< 1 year
114
115
2,405
2,407
1,127
1 - 5 year
599
601
15,224
14,591
20,697
5 - 10 year
412
411
2,985
3,158
90
> 10 year
618
618
-
-
158
Sub Total
1,744
1,745
20,614
20,156
22,072
< 1 year
-
-
1 - 5 year
-
-
5 - 10 year
-
> 10 year
-
Total
1,744
Fixed Rate
20.61
Variable Rate
22.07
61.19
42.70
1.74
Trading*
AFS# Profit
* Mark to Market impacts
HTM^
# Mark to Market impacts Equity
^ Nominal value
4Q ’14 Gov’t Bond Gains/(Losses) (Rp bn)
Variable Rate Bonds
Sub Total
90
80
70
60
50
40
30
20
10
0
100
392
15,757
15,944
20,239
-
24,716
25,031
-
-
-
-
-
1,745
99
40,573
41,075
20,630
61,187
61,231
40,702
1Q’14
2Q’14
3Q’14
4Q’14
Realized
Gains/Losses
on Bonds
45.59
(21.15.)
11.12
49.27
Unrealized
Gains/Losses
on Bonds
38.47
44.16
41.24
Total
50.60
5.70
23.01
(31.70)
17.57
76
Ex-Recap Bond Portfolio. Dec’14 – Bank Only
No.
Series
Maturity
Date
Nominal
Interest
Rate (%)
Total Trading
Port.
Fair Value
Total Available For
Total Held To
Sale Port.
Maturity Portfolio
Marked To
Market (%)
Fixed Rate
Sub Total
Variable Rate
1 VR0020
25-Apr-15
2 VR0021
25-Nov-15
3 VR0022
25-Mar-16
4 VR0023
25-Oct-16
6.34%
5.97%
5.97%
6.34%
100,000
92,844
9,738
-
Total
Trading
Port.
Total Available
For Sale Port.
-
-
Total
Investment
Port.
-
391,029
690
6,796,813
4,086,068
99.72
99.32
99.15
99.14
-
99,321
92,055
9,654
391,029
690
6,796,813
4,086,068
5 VR0024
25-Feb-17
5.97%
-
8,210,550
99.03
-
-
8,210,550
6 VR0025
25-Sep-17
5.97%
65,402
1,145,148
98.89
-
64,673
1,145,148
7 VR0026
25-Jan-18
6.34%
1,379,267
-
98.97
-
1,365,005
-
8 VR0027
9 VR0028
10 VR0029
25-Jul-18
25-Aug-18
25-Aug-19
6.34%
5.97%
5.97%
2,005,267
3,571,695
8,819,688
-
98.92
98.86
98.78
-
1,983,550
3,530,835
8,711,647
-
11 VR0030
25-Dec-19
5.97%
8,016,765
-
98.69
-
7,911,425
-
12 VR0031
25-Jul-20
Sub Total
Grand Total
6.34%
17,614,108
41,674,774
41,674,774
0.00%
66.89%
Total Nominal Value
-
20,630,298
20,630,298
33.11%
62,305,072
98.77
17,397,278
41,165,443
41,165,443
0.00%
66.62%
Total Fair Value
20,630,298
20,630,298
33.38%
61,795,741
(Stated in Rp Millions)
77
Bank Mandiri Credit Ratings
Moody’s
Outlook
Fitch
STABLE
Outlook
STABLE
Long Term Rating
Baa3
LT FC Issuer Default
BBB-
Foreign LT Bank Deposits
Baa3
LT LC Issuer Default
BBB-
Local LT Bank Deposits
Baa3
Subordinated Debt
NR
Senior Unsecured Debt
WR
ST Issuer Default Rating
F3
Bank Financial Strength
D+
Individual Rating
WD
Foreign Currency ST Deposits
P-3
Support Rating
Local Currency ST Deposits
P-3
2
Standard & Poor’s
Pefindo
Outlook
STABLE
Outlook
STABLE
LT Foreign Issuer Credit
BB+
LT General Obligation
idAAA
LT Local Issuer Credit
BB+
Subordinated Debt
idAA+
ST Foreign Issuer Credit
B
ST Local Issuer Credit
B
78
Corporate Actions
Net Profit for the financial year of 2013 of Rp18.203.753.301.421.70
was distributed as follows:
• 30%. or 5.461.125.990.426.51. for the annual dividend
• Total Dividend Payment of Rp234.04825 per share
Dividend
Payment
Schedule :
a. Cum Date:
Regular and Negotiated Market:
Cash Market:
b. Ex Date:
Regular and Negotiated Market:
Cash Market:
c. Recording Date:
d. Payment Date:
March 26. 2014
April 01. 2014
March 27. 2014
April 02. 2014
April 1. 2014
April 15. 2015
Net Profit for the financial year of 2012 of Rp15.504.066.523.686.20
was distributed as follows:
• 30%. or 4.651.219.957.105.86. for the annual dividend
• Total Dividend Payment of Rp199.33 per share
79
4Q 2014 Movement in Category 1 and 2 Loans
Category 1 Loan Movements (Rp bn) – Bank Only
5,318
8
1,123
37
4,186
Category 2 Loan Movements (Rp bn) – Bank Only
23,882
5,318
4,186
2,022
630
448,159
36
NPL U/G
Net
FX Impact End Bal.
Collection
D/G to
NPL
U/G from
Net
FX Impact End Bal.
NPL
Disburs.
Beg. Bal. Cat. 1 D/G U/G to 1
19,188
19,961
424,257
Beg. Bal. D/G to 2 U/G from
2
711
D/G to
NPL
80
4Q 2014 Loan Detail: Collectability by Segment
Loan Profile: 4Q Collectability (%) by Segment
Bank Only
1.1%
1.7%
0.5%
0.1%
3.5%
1.2%
0.4%
9.6%
1.9%
0.4%
5.7%
Loan Profile: 4Q Collectability (Rp bn) by Segment
Bank Only
2.2%
0.1%
5.3%
180,000
170,000
1,924
2,985
160,000
150,000
706
140,000
4,891
130,000
5
4
3
96.8%
95.5%
88.4%
91.3%
92.1%
2
1
120,000
110,000
100,000
90,000
172,469
80,000
70,000
132,817
60,000
755
1,246
3,023
6,233
50,000
40,000
677
2,056
30,000
57,218
20,000
52,747
32,908
10,000
0
Corp
Comm
Cons
Micro
Small
Corp
Comm
Cons
Micro
Small 82
Quarterly D/G to NPL & Interest DPD - Bank Only
Quarterly NPL Stock & Interest DPD - Bank Only
70%
70%
Current (%)
<30 Days OD (%)
12,000
10,000
25,000
8,000
20,000
6,000
15,000
4,000
10,000
2,000
5,000
50%
50%
40%
40%
30%
30%
20%
20%
10%
10%
0%
0%
30,000
Rp Bn Value
5,598
5,266
5,351
5,294
4,965
5,006
4,863
4,812
4.496
4,644
4,643
4,927
4,805
4,983
4,261
4,301
3,929
3,985
3,668
3,589
4,505
6,099
7,700
9,678
7,833
6,586
6,510
6,558
10,654
13,603
16,500
17,180
17,960
25,414
25,665
26,424
26,248
24,193
24,962
17,456
1,529
439
499
729
524
562
353
796
545
379
649
553
503
605
357
1,284
552
454
617
851
283
480
297
1,975
1,858
325
596
503
134
561
783
235
1,644
1,031
1,304
1,558
4,106
1,177
6,901
11,161
0
60%
Q1 '05
Q2 '05
Q3 '05
Q4 '05
Q1 '06
Q2 '06
Q3 '06
Q4 '06
Q1 '07
Q2 '07
Q3 '07
Q4 '07
Q1 '08
Q2 '08
Q3 '08
Q4 '08
Q1 '09
Q2 '09
Q3 '09
Q4 '09
Q1 '10
Q2 '10
Q3 '10
Q4'10
Q1'11
Q2'11
Q3'11
Q4'11
Q1'12
Q2'12
Q3'12
Q4'12
Q1'13
Q2'13
Q3'13
Q4'13
Q1'14
Q2'14
Q3'14
Q4'14
60%
Q1 '05
Q2 '05
Q3 '05
Q4 '05
Q1 '06
Q2 '06
Q3 '06
Q4 '06
Q1 '07
Q2 '07
Q3 '07
Q4 '07
Q1 '08
Q2 '08
Q3 '08
Q4 '08
Q1 '09
Q2 '09
Q3 '09
Q4 '09
Q1 '10
Q2 '10
Q3 '10
Q4'10
Q1'11
Q2'11
Q3'11
Q4'11
Q1'12
Q2'12
Q3'12
Q4'12
Q1'13
Q2'13
Q3'13
Q4'13
Q1'14
Q2'14
Q3'14
Q4'14
NPL Loan Detail*: Quarterly by Days Past Due
Current (%)
<30 Days OD (%)
Rp Bn Value
0
* Excluding Micro & Consumer Loans Only
83
Rp790bn in loans were restructured in 4Q ‘14
Loans by Restructuring Type in 4Q 2014
Restructured Loan Movement 2002 - 4Q 2014
IDR bn
Others#
Write-Offs
Repayments
Restructuring
Balance
10,371
9,853
11,206
12,436
12,436
12,503
11,945
11,689
11,671
13,957
14,170
14,236
13,534
13,546
13,646
14,131
15,334
16,278
15,271
16,046
17,104
16,560
20,645
20,914
19,427
21,045
23,987
29,542
Q4'14
Deduct
Add
Q3'14
Deduct
Add
Q2'14
Deduct
Add
Q1'14
Deduct
Add
Q4'13
Deduct
Add
Q3'13
Deduct
Add
Q2'13
Deduct
Add
Q1'13
Deduct
Add
Q4'12
Deduct
Add
Q3'12
Deduct
Add
Q2'12
Deduct
Add
Q1'12
Deduct
Add
Q4'11
Deduct
Add
Q3'11
Deduct
Add
Q2'11
Deduct
Add
Q1'11
Deduct
Add
Q4'10
Deduct
Add
Q3 '10
Deduct
Add
Q2 '10
Deduct
Add
Q1 '10
Deduct
Add
2009
Deduct
Add
2008
Deduct
Add
2007
Deduct
Add
2006
Deduct
Add
2005
Deduct
Add
2004
Deduct
Add
2003
Deduct
Add
2002
(Rp billions)
Q2 ’13
Q3 ’13
Q4 ’13
Q1 ’14
Q2 ’14
Q3 ’14
Maturity
extension;
58.0%
Additional
loans; 0.4%
LT loans
w/convert;
1.9%
Maturity
extension
w/other
restr'g*;
32.3%
Maturity
extension
w/reduced
rates; 7.3%
Q4 ’14
Loans
Restructured
165
327
549
235
555
60
49
*Other Restructuring includes reduction of interest rates, rescheduling of
unpaid interest & extension of repayment period for unpaid interest
NPL
Collections
195
128
303
120
180
524
195
#Others includes partial payments, FX impacts, and fluctuation in
Working Capital facilities
84
Loan Portfolio Sector Analysis, 4Q 2014
Manufacturing
Plantations
Manufacturing
14%
Bus Serv
Trad-Distr
Trad-Ret
Mfg-F&B
Mfg-Chem
Trans
Others
Mining-Oil & Gas
Bus Serv
11%
Constr
Trading
Mining
Trad-Ret
7%
Utilities
(1) Non-consolidated numbers
* Each sector < 3%
85
Credit Card portfolio showed modest decrease in 4Q ‘14
Mandiri Credit Card Delinquency Rates (%)
Quarterly Charge-offs, NPLs & Recoveries (Rp Bn)
30 DPD - Rp
90 DPD - Rp
30 DPD - Cards
90 DPD - Cards
11.7%
216.81
NPLs (90+DPD)
Write-Offs
Recoveries
178.54
10.2%
137.08
130.32
8.8%
152.42
143.26
129.94 128.46
6.7%
105.82
5.4%
5.3%
4.8%
5.0%
4.3% 3.9%
5.7%
5.7%
5.3% 5.2% 5.4%
5.2%
5.0%
5.1%
5.0%
5.1%
4.8%
4.7%
4.9%
4.7% 4.6%
4.2%
4.8% 5.2%4.8% 4.6%
4.8%
3.3%
2.6%
2.7% 2.6%3.0% 2.8%
2.7%
2.6%
2.5% 2.5% 2.6%
2.5%
2.3%
2.3%
2.5%
2.4%
2.2%
2.8%
2.7%
2.2% 2.2% 2.4%
2.2%
2.2%
2.4%
2.4%2.5%
2.1%
2.4% 2.2%2.2%
2.2%
2.4% 2.2% 2.2%
2.0%
1.3% 1.2%
1.8%
1.1% 1.0% 1.2%
1.2% 1.2%
1.3% 1.2% 1.1% 1.1% 1.0% 1.1% 1.1% 1.1%
1.1% 1.0% 1.1% 1.1%
3.5%
2.4%
2.5%
93.39
87.50
81.62
106.07
104.78
110.7
111.79
95.84 98.85 100.19102.27
82.8 79.9
87.89
93.0
88.4
84.6
67.7
65.6
64.9
63.8
69.95 63.0
59.2
61.34
57.3
68.11
66.5
65.5
62.63 59.10 53.75
56.62 45.7
49.60
43.5
61.5
53.5
36.0
37.5 37.146.43 45.90
35.8
32.6
29.7 28.6
29.5 30.2
28.1
24.4
25.5
23.9
29.4
17.9
17.6
16.9
29.3 28.4
40.8
15.0
13.9 14.5
23.6
8.8
13.1
6.9
19.7 23.4
12.5 15.4
75.60
62.02
69.65
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q '07
3Q '07
2Q '07
1Q '07
4Q '06
4Q '05
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q '10
3Q '10
2Q '10
1Q '10
4Q '09
3Q '09
2Q '09
1Q '09
4Q '08
3Q '08
2Q '08
1Q '08
4Q '07
3Q '07
2Q '07
1Q '07
4Q '06
4Q '05
86
Staffing and Distribution Network Growth
34,696
34,475
34,442
34,089
33,982
32,905
31,721
30,830
30,762
28,518
28,153
28,183
27,907
27,305
26,327
25,706
25,236
24,954
24,282
23,445
22,909
22,408
21,631
21,062
21,192
19,693
18,397
17,735
17,204
15,344
13,309
11,604
11,514
11,514
11,454
11,454
10,985
10,985
10,466
10,361
8,996
8,996
8,993
8,480
6,505
6,496
5,495
5,224
4,997
4,996
4,120
3,186
2,800
2,560
2,470
2,022
1,559
1,184
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
2009
2008
2007
2006
2005
2004
2003
2002
2001
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
2009
2008
2007
2006
2005
2004
2003
2002
2001
ATM-Link Network
Domestic Branch Network
ATM Network
Employees
2,312
2,154
2,087
2,061
2,050
1,909
1,835
1,811
1,810
1,733
1,643
1,548
1,537
1,526
1,442
1,381
1,370
1,296
1,180
1,108
1,095
1,027
956
924
909
789
730
687
635
47,323
45,771
44,239
40,248
39,854
38,432
36,123
35,395
35,300
31,139
28,309
23,602
22,794
21,478
18,939
18,581
18,321
14,822
14,359
14,165
12,666
7,851
7,041
6,265
6,025
5,537
4,716
4,000
3,160
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
2009
2008
2007
2006
2005
2004
2003
2002
2001
4Q'14
3Q'14
2Q'14
1Q'14
4Q'13
3Q'13
2Q'13
1Q'13
4Q'12
3Q'12
2Q'12
1Q'12
4Q'11
3Q'11
2Q'11
1Q'11
4Q'10
3Q'10
2Q'10
1Q'10
2009
2008
2007
2006
2005
2004
2003
2002
2001
87
4Q 2014 Loan Detail*: Downgrades to NPL
Loan Profile:4Q NPL Downgrades Only (Rp1,528 bn) Bank Only
100%
Other
90%
Current
Small
Mass Trans
80%
70%
Trading
Constr
Agri
Trad-Distr
61-90 Days
31-60 Days
Trad-Ret
WC
4
Mining-Coal
60%
Corporate, Commercial & Small
Business loans downgraded to NPL in
4Q totaled Rp 1,528 Billion. Of these
loans:
n 93.2% were more than 90 days
overdue on interest payments
n 44.5% came from our Commercial
Portfolio
IDR
n Largest downgrades by sector:
50%
Ø Retail Trading
>90 Days
40%
Ø Manufacturing Textile
Mfg-Text
Program
30%
20%
Invest
3
Electricity
Comm
USD
Ø Mining Coal
n 72.4% were IDR loans
n 63.6% were Working Capital
loans, 32.2% were Investment Loans
10%
<30 Days
Export
0%
Collect.
Int. Aging
Sector
Currency Purpose
Segment
88
4Q 2014 Loan Detail*: Non-Performing Loans
Loan Profile:4Q Non-Performing Loans Only (Rp5,598 bn) Bank Only
100%
Mining-Coal
Bus Serv
90%
Current
80%
Small
Electricity
Other
70%
Mass Trans
5
n 48.6% are to Corporate customers
WC
IDR
60%
n 64.9% are Working Capital loans and
21.7% are Investment loans
Trad-Dom
50%
Corp
Mfg-Text
40%
>90 Days
Mfg-Chem
Syndication
30%
20%
4
Invest
Trad-Distr
USD
10%
Collect.
Int. Aging
n 73.6% are Rp loans
Comm
Consumer
<30 Day
0%
Sector
n Primary sectors are:
Ø Retail Trading
Ø Distribution Trading
Ø Chemical Manufacturing
Ø Textile Manufacturing
n 13.0% are Cat. 3 & 17.7% are Cat. 4
Export
Trad-Ret
3
Business NPLs totaled Rp5,598 Billion in
4Q. Of these NPLs in 4Q:
n 24.3% remain current on interest
payments and an additional 2.5% are
less than 90 days overdue
Currency
Purpose
Segment
89
4Q 2014 Loan Detail*: Downgrades to Cat. 2
Loan Profile: 4Q Downgrades to Cat 2 Only (Rp2,662 bn) Bank Only
100%
Mining
Constr
Leasing
90%
80%
Current
2000-2004
Mfg-Text
Other
70%
61+ Days
60%
WC
Bus Serv
31-60 Days
50%
n 45.1% are to Small Business
customers & 54.9% are for
Commercial
Trad-Distr
Small
Mfg-F&B
IDR
>2004
1 Day
Trad-Ret
Comm
<30 Day
20%
Invest
n 98.0% are IDR loans
Mass Trans
10%
0%
Segment
Days Aging
Sector
n 35.7% are current & 45.8% are less
than 30 days overdue in interest
payments
n Primary sectors downgraded are:
Ø Mass Transportation
Ø Retail Trading
Ø Food & Beverages
Manufacturing
Ø Business Services
40%
30%
Rp2,662 Billion in Corporate, Commercial
& Small Business loans were downgraded
to Category 2 in 4Q. Of the Special
Mention Loans downgraded:
USD
Export
<2000
Currency
Purpose
Origin Year
n 59.7% are Working Capital loans
90
4Q 2014 Loan Detail*: Category 2 Loans
Loan Profile: 4Q Category 2 Loans Only (Rp10,899 bn) Bank Only
100%
Constr
2000-2004
Mfg-Metal
90%
Small
Mfg
80%
n 44.9% are to Commercial customers
Bus Serv
Current
70%
Mfg-F&B
60%
Corp
Others
n 58.3% are current or 1 day
overdue, with an additional 19.3%
less than 30 days overdue
WC
IDR
50%
Mass Trans
>2004
40%
61- 90 Days
Trad-Ret
20%
10%
31-60 Days
1 Day
< 30 Days
Trad-Distr
Mfg-Text
Days Aging
Sector
Invest
n 69.3% were Category 2 in Q3 ‘14
Export
USD
0%
Segment
n Primary sectors in Category 2 are:
Ø Textile Manufacturing
Ø Retail Trading
n 81.6% are IDR loans
Program
30%
Comm
Rp10,899 billion in
Business loans were in Category 2 in
4Q. Of these Special Mention loans:
Currency
Purpose
Origin Year
91
4Q 2014 Loan Detail*: Upgrades to PL
Loan Profile: 3Q Upgrades to PL (Rp610.71 bn) Bank Only
100%
Small
Trad-Distr
Others
Trad-Ret
IDR
2000-2004
90%
Mass Trans
n 78.9% were to Corporate borrowers
80%
n 83.0% originated later than 2004
n Largest upgrades by sector:
70%
Ø Metal Manufacturing
60%
50%
Business loans upgraded to PL in 4Q
totaled Rp610.71 billion. Of these loans:
Ø Mass Transportation
WC
2
Corp
FX
40%
>2004
Mfg-Metal
30%
Ø Retail Trading
n 93.4% were FX loans
n 85.0% were Working Capital loans;
14.8% were Investment loans
20%
Program
10%
0%
Comm
Invest
1
Collect.
Segment
Sector
Currency
Purpose
Origin Year
92
4Q 2014 Loan Detail*: Performing Loans
Loan Profile: 4Q Performing Loans Only (Rp368,932 bn) Bank Only
100%
2
Small
90%
2000-2004
Constr
Trans
Mfg-F&B
80%
Trad-Distr
70%
50%
>2004
n 47.6% are to Corporate customers &
37.3% are to Commercial customers
n 95.7% originated since 2005
Ø Manufacturing
Ø Plantations
n 80.0% are Rupiah loans
n 48.7% are Working Capital loans;
35.1% are Investment loans
Consumer
<2000
Purpose
Origin Year
WC
Mining
Corp
60%
Oth
IDR
Trading
1
40%
Syndication
Bus Serv
30%
Invest
Plantations
20%
Rp368,932bn in Corporate, Commercial
& Small Business loans were
performing in 4Q. Of these performing
loans:
Comm
10%
Mfg
USD
Export
0%
Collect.
Segment
Sector
Currency
93
4Q 2014 Loan Detail*: Restructured Loans
Loan Profile: 4Q Restructured Loans Only (Rp 10,374 bn) Bank Only
100%
5
90%
4
3
80%
70%
Small
Electricity
Constr
Mfg-P&P
Trad-Distr
Mfg
Mass Trans
IDR
Others
2
WC
Mfg-Metal
60%
Corp
Current
50%
Mfg-Text
Syndication
40%
30%
1
USD
20%
Invest
Of the remaining Rp 10,374 billion in
restructured Corporate, Commercial &
Small Business loans in 4Q :
n 84.7% are Performing
n 85.1% of Restructured Loans are
current in interest payments
Ø Textiles Manufacturing
Ø Metal Manufacturing
n 51.8% are Fx loans
n 51.6% are Working Capital
n 83.0% are to Corporate customers
n 5.4% deteriorated in collectability
Mfg-Chem
61+ Days
31-60 Days
10%
1 Day
Export
Comm
<30 Days
0%
Collect.
Int Aging
Sector
Currency
Purpose
Segment
94
4Q 2014 Loan Detail: Corporate Loans
Loan Profile: 4Q Corporate Loans Only (Rp 178,469 bn) Bank Only
100%
5
2
2000-2004
Trans
Constr
90%
Electricity
80%
Current
70%
Mfg-Chem
Trading
60%
50%
n 99.0% of Category 2 loans are
IDR
Syndication
Mfg
1
n 98.5% are performing loans, with
1.7% in Category 2
WC
Other
>2004
Bus Serv
40%
Mfg-F&B
30%
Invest
n 43.4% are Investment loans; 35.2%
are Working Capital loans
20%
USD
0%
n Primary sectors in Corporate are:
Ø Plantations
Ø Mining
Ø Food & Beverage
Manufacturing
Mining
10%
Rp 178,469 billion in loans were in the
Corporate portfolio in 4Q. Of the
Corporate Loans in 4Q :
Plantations
Export
61+ Days
Collect. Cat. 2 Int. Aging Sector
Currency
Purpose
< 2000
Origin Year
95
4Q 2014 Loan Detail: Commercial Loans
Loan Profile: 4Q Commercial Loans Only (Rp 139,817 bn) Bank Only
100%
5
2
2000-2004
Mining
90%
Plantations
3.5% in Category 2
Mass Trans
80%
Mfg-RawM
70%
Trading
60%
Others
50%
Current
WC
IDR
Mfg-Chem
>2004
1
Syndication
Trad-Distr
40%
n Primary sectors in Commercial are:
Ø Manufacturing
30%
Bus Serv
Invest
loans, 32.1% are Investment loans
20%
Mfg
10%
0%
Rp139,817 billion in loans were in the
Commercial portfolio in 4Q. Of the
Commercial Loans in 4Q:
USD
61+ Days
Export
Consumer
Currency
Purpose
<2000
Origin Year
96
4Q 2014 Loan Detail: Small Business Loans
Loan Profile: 4Q Small Business Loans Only (Rp 57,251 bn) Bank Only
100%
5
4
2
Soc Serv
Constr
Trading
90%
2000-2004
Others
80%
5.3% in Category 2
Mfg
Household
Equip.
60%
Current
50%
WC
Plantations
IDR
>2004
1
Trad-Distr
40%
30%
n Primary sectors in Small Business
are:
Ø Retail Trading
Ø Plantations
Program
20%
Invest
Trad-Ret
10%
0%
Bus Serv
70%
Rp 57,251 billion in loans were in the
Small Business portfolio in 4Q of the
Small Business Loans in 4Q:
Export
61+ Days
31-60
Days
1 Day
<30
Days
Consumer
<2000
Currency
Purpose
Origin Year
97
4Q 2014 Loan Detail*: Rupiah Loans
Loan Profile: 4Q Rupiah Loans Only (Rp 299,148 bn) Bank Only
100%
5
2
Utilities
Constr
90%
Trans
Small
3.0% in Category 2
Mfg-F&B
80%
WC
Trad-Ret
70%
Trad-Distr
60%
50%
2000-2004
Current
Corp
Others
>2004
1
Syndication
Bus Serv
40%
n Primary sectors in Rupiah loans are:
Ø Manufacturing
Ø Plantations
n 41.3% are Corporate loans
30%
Plantations
20%
loans, 36.1% Investment loans
Invest
Comm
10%
0%
Rp299,148 billion in loans were Rupiah
denominated in 4Q Of the Rupiah
Loans in 4Q:
Mfg
61+ Days
Segment
Export
Consumer
<2000
Purpose
Origin Year
98
4Q 2014 Loan Detail*: FX Loans
Loan Profile: 4Q FX Loans Only (Rp 75,381 bn) Bank Only
100%
5
2
Utilities
Small
2000-2004
Bus Serv
90%
Agri
WC
n 98.1% are performing loans
Mass Trans
80%
Mfg-Chem
70%
Trading
Corp
60%
n Primary sectors in FX loans are:
Ø Oil & Gas Mining
Ø Manufacturing
Syndication
Mining
50%
1
Rp75,381 billion in loans were FX
denominated in 4Q.
Of the FX Loans in 4Q:
Current
>2004
Oth
n 72.3% are Corporate loans
n 32.1% are Investment loans ; 30.0%
are Working Capital loans
40%
Invest
Mfg
30%
20%
Mining
Oil & Gas
10%
0%
Comm
Export
<30 Days
<2000
Segment
Purpose
Origin Year
99
Loan growth. quality & provisioning relative to peers
Bank Only, As of Sep 2014
BCA
28%
BTN
75.9%
Danamon
BII
102%
BNI
48%
84.3%
BRI
129%
BRI
Mandiri
85.3%
BNI
190%
Mandiri
CIMB Niaga
85.7%
Permata
202%
BCA
80%
88.1%
Panin
293%
BCA
Permata
90.5%
BII
0.3%
BRI
80%
91.1%
Danamon
0.5%
Mandiri
Panin
91.3%
CIMB Niaga
0.5%
Panin
0.8%
Danamon
Permata
3.4%
2.6%
2.5%
2.2%
2.0%
1.9%
1.7%
1.4%
0.7%
3.6%
2.3%
BTN
CIMB Niaga
BII
Danamon
BNI
Panin
BRI
Mandiri
Permata
BCA
BTN
CIMB Niaga
BII
4.9%
1.8%
1.4%
0.5% BNI
0.5%
88%
94.5%
BTN
BCA
Mandiri
5.9%
8.4%
Permata
Panin
9.5%
BTN
6.0%
10.0%
BII
BNI
97,038
Danamon
6.0%
106,324
Panin
CIMB Niaga
109,180
BTN
6.7%
110,538
Permata
BRI
129,817
BCA
CIMB Niaga
330,709
Mandiri
160,359
451,842
BRI
BNI
464,194
253,840
7.8%
1.6% BII
0.5% Danamon
108.5%
Ratio of Provisions to NPL
(%)
NPL Ratio (Net)
(%)
NPL Ratio (Gross)
(%)
Loan to Deposit Ratio
(%)
Loan Growth
(%)
Total Loans
(Rp bn)
Average
100
Asset and liability mix relative to peers
8.4%
8.4%
BCA
Mandiri
3.2%
2.6%
BNI
BCA
Mandiri
BNI
3.5%
8.7%
BRI
Panin
3.8%
9.0%
CIMB Niaga
BII
5.4%
9.3%
BTN
Danamon
Permata
48.2%
BRI
5.7%
9.5%
53.3%
Mandiri
BII
CIMB Niaga
62.8%
BNI
6.0%
9.7%
63.0%
Panin
Panin
64.3%
BCA
6.3%
76.2%
BTN
BTN
95,233
BII
6.8%
100,309
Danamon
Permata
113,240
Panin
7.1%
120,602
Permata
Permata
BTN
BII
136,714
CIMB Niaga
30.1%
9.8%
137,154
BTN
162,080
BNI
BII
BRI
BNI
142,428
Panin
296,069
BCA
39.3%
11.2%
65.8%
BRI
160,648
Danamon
432,024
Mandiri
Danamon
Danamon
67.9%
Panin
161,629
Permata
533,085
BRI
43.1%
11.5%
68.0%
Permata
185,091
CIMB Niaga
544,272
CIMB Niaga
BCA
64.2% Mandiri
70.1%
BII
65.8% Danamon
70.8%
220,645
BNI
CIMB Niaga
385,726
BCA
72.7%
527,066
BRI
BTN
683,212
Mandiri
77.6%
703,625
45.6%
62.7%
Cost of Funds (p.a.)
(%)
Low Cost Deposit Ratio
(%)
Total Deposits
(Rp tn)
Yield on Assets (p.a.)
(%)
Loans to Total Earning Assets
(%)
Total Assets
(Rp bn)
Average
101
Efficiency measures relative to peers
2.9%
2.5%
BTN
Permata
Panin
40.4%
39.2%
38.3%
Mandiri
BNI
BCA
3.3%
Danamon
Mandiri
Panin
BII
50.0%
23
Danamon
Permata
67
59.7%
41.6%
3.4%
Danamon
BTN
CIMB Niaga
124
BII
BRI
BII
81
BTN
216
Panin
Permata
224
BRI
CIMB Niaga
252
10.912
BNI
BNI
11.114
BTN
349
11.269
Panin
Mandiri
11.395
BII
507
13.407
Mandiri
BCA
15.463
Permata
646
17.767
BCA
BRI
18.983
6.102
213
64.7%
42.5%
4.3%
CIMB Niaga
BRI
119
CIMB Niaga
BTN
CIMB Niaga
4.3%
4.6%
BNI
BCA
4.9%
Danamon
4.3%
6.4%
213
Permata
23 BII
216
Danamon
Panin
1.625
BRI
226
5.204
BNI
BRI
9.529
Panin
271
10.316
CIMB Niaga
BNI
10.796
BII
371
12.970
BTN
Mandiri
13.080
Mandiri
542
13.106
BCA
BCA
14.531
Permata
690
16.870
66.8%
47.2%
Cost/ Income
(%)
Pre Tax Income/Employee
(Rp Mn)
Deposits/ Employee
(Rp Mn)
Cost/Assets
(%)*
Profit/ Employee
(Rp Mn)
Loans/ Employee
(Rp Mn)
*Annualized
102
Average
Measures of scale and returns relative to peers
969
964
Panin
Permata
13,309
BNI
Mandiri
Danamon
13,370
BCA
1,483
15,254
BRI
BII
19,512
BII
1,524
438
Panin
BTN
525
Permata
1,830
608
BTN
CIMB Niaga
796
CIMB Niaga
3,259
918
7,695
7,482
2,154
BTN
Permata
BII
Mandiri
BCA
8,451
Panin
1,074
10,584
CIMB Niaga
Danamon
14,853
BCA
1,509
22,759
BNI
BNI
26,639
Mandiri
1,560
34,475
Danamon
BRI
65,427
BRI
2,007
89,192
Return on Equity (After Tax)
(%)
Return on Assets (Before Tax)
(%)
Net Interest Margins
(%)
ATMs
Branches
Employees
1.7% BII
12.7%
12.6%
Panin
Permata
CIMB Niaga
BTN
15.6%
Danamon
9.7%
21.1%
Panin
BNI
2.1%
BNI
22.7%
3.3%
Mandiri
Mandiri
3.5%
Danamon
25.2%
3.8%
BCA
BCA
3.9%
BRI
25.4%
4.8%
Permata
BRI
3.5%
Panin
31.7%
3.8%
BII
BII
4.2%
BTN
0.2%
4.4%
CIMB Niaga
BTN
5.4%
Mandiri
1.0%
5.9%
BNI
Permata
6.1%
BCA
1.3%
6.5%
Danamon
CIMB Niaga
7.1%
BRI
2.0%
8.8%
Average
103
Notes
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104
Notes
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105
Equity Research Contact Details
BROKERAGE
ANDALAN ARTHA ADVISINDO SEKURITAS
BAHANA SECURITIES
BANK OF AMERICA MERRILL LYNCH
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MORGAN STANLEY
NOMURA
SANFORD C. BERNSTEIN
UOB KAY HIAN
UBS
ANALYST
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Teguh Hartanto
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Anish Tawakley
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Sanjay Jain
Eka Savitri
Lim Sue Lin
Raymond Kosasih
Ben Koo
Kar Weng Loo
Stephan Hasjim
Harsh Modi
Rahmi Marina
Nicolaos Oentung
Mulya Chandra
Jaj Singh
Kevin Kwek
Sonny John
Joshua Tanja
TELEPHONE
6221-299-16600
6221-250-5081
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The analysts listed above actively follow Bank Mandiri, but not all have issued research reports or formally initiated coverage.
PT Bank Mandiri (Persero) Tbk
PLAZA MANDIRI
Jl. Jend. Gatot Subroto Kav. 36-38
Jakarta 12190, Indonesia
Tel: 62-21 526 5045
Fax: 62-21 527 4477, 527 5577
Call Center: 14000
www.bankmandiri.co.id
Contact Information:
Investor Relations
Tel: +62 21 524 5085
Fax: +62 21 5290 4249
E-mail: [email protected]
http://ir.bankmandiri.co.id
Corporate Secretary
Tel: +62 21 524 5740
Fax:: +62 21 526 8246

PT Bank Mandiri (Persero) Tbk Credit Suisse 18th Asian Investment

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