From Disparate Systems to Consolidated HCM in the Cloud
Transcription
From Disparate Systems to Consolidated HCM in the Cloud
From Disparate Systems to Consolidated HCM in the Cloud Considerations and Understanding CON5598 - 10/28/2015 11:00 AM – Palace Hotel – Sea Cliff Deron Stoecklein Senior Manager, Kansas City, MO Find your silver lining GRANTTHORNTON.COM/SILVERLINING Today's Session From Disparate Systems to Consolidated HCM in the Cloud CON5598 -‐ 10/28/2015 11:00 AM – Palace Hotel – Sea Cliff Global organizations are evaluating robust HRIS applications such as the Oracle Human Capital Management Cloud suite to support operations across the HR functions. The technologies supported in Oracle Global Human Resources (core HCM) for global employees and self-service capabilities for employees and managers support process efficiency and data integrity. In this session, learn how companies are consolidating HR operations in the cloud with integration capability for internal and external applications as a primary objective for the new HRIS, consolidated reporting and analytics, and improved workflow approval and notification processes. Learn how a foundational framework will support future deployment phases including talent management, compensation, and payroll/benefits administration. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 2 Agenda • About Grant Thornton – Our Perspective • Global HCM – Considerations and Marketplace Trends • Journey Around the Kingdom – Where are you? • Application Alternatives – Solution and Deployment Considerations © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 3 About Your Presenter From Grant Thornton Deron Stoecklein Senior Manager, Advisory Services, Technology Solutions - HCM Kansas City, MO E: [email protected] T: 913-272-2722 Executive summary Deron has over 15 years of experience, in Human Capital process analysis, system design and implementation as well as organizational design and workforce strategy. Deron has specialized in leading strategic system assessments, evaluations and implementations of operational and core back-office systems including process redesign and standardization. With a diverse background in Oracle Human Capital Management Product Solutions, Deron provides a strategic and operational perspective for clients evaluating and implementation Oracle PeopleSoft, Oracle e-Business Suite and Oracle Fusion HCM offerings while helping clients to leverage ERP systems and industry solutions for process improvement and efficiency while leading clients through large-scale program management, change enablement and transformational initiatives. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 4 About Grant Thornton Our Perspective © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 5 About Grant Thornton One of the world's leading organizations of independent audit, tax and advisory firms 38,000 people in over 100 countries 65% of Grant Thornton International Ltd1 Forbes Global 100 companies US $4.7 billion revenues 40,197 personnel3 served by Grant Thornton International member firms 2,975 partners 725 offices Statistics as of Sept. 30, 2014 6th largest global accounting and consulting firm 58% of 2013 Fortune 100 Grant Thornton LLP2 (U.S.) $1.4 billion revenues 6,456 personnel3 529 partners 57 offices Statistics as of Dec. 31, 2014 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 6 About Grant Thornton Global Entity Grant Thornton International • Revenues of $4.7B • 725 offices worldwide • More than 40,000 employees • More than 2,800 partners Grant Thornton LLP • Revenues of $1.4B • 57 offices nationwide • More than 6,000 employees • More than 500 partners VISION To be the leading audit, tax and advisory firm, serving dynamic organizations in our chosen markets. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 7 Exclusively focused on Oracle Broad product specializations that set us apart • Specialization is achieved through competency development, business results, demonstrated expertise and verified client success • Platinum achievement requires applied experience be demonstrated for at minimum of 5 product areas across the disciplines of pre-sales, sales, implementation and support • Enables access to Oracle knowledge capital, product strategies and support resources not available to other partners which can be used to bring value to our clients • Specialized in 16 product areas across ERP, HCM, BI and EPM enabling us to successfully deliver integrated, cost-effective, scalable solutions delivering Business Harmony for our clients ERP • • • • • E-Business Suite JD Edwards PeopleSoft ERP Cloud Service HCM Cloud Service BI • • • • • BI Foundation Suite BI Applications Endeca DRM BI Cloud Service (BICS) EPM • • • • Hyperion Planning Hyperion Financial Management HPCM Planning and Budgeting Cloud Service (PBCS) Specialized in 16 products across ERP, EPM, HCM and BI Our commitment to delivering Oracle valueadded solutions for your business © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 8 Recognized capabilities Hear it for yourself from Oracle and our clients • Member of the Oracle Partner Advisory Council • More than 175 consultants focused exclusively on Oracle • One of largest and nation’s leading Oracle EPM (Hyperion) firms – experience from strategy through design and implementation and beyond • Extensive experience in the planning, design, and implementation of integrated Oracle ERP, EPM and BI solutions and best practices • Quick Facts Proven Oracle-specific methodologies, templates and supporting tools, as well as industry thought-leaders and deep technical practitioners • Specialized in 16 product areas across EPM, ERP, BI and HCM • Recognized by Oracle as a Platinum partner - • Ranked #4 EPM & BI Partner for North America in FY14 Received Oracle's prestigious 2014 Specialized Partner of the Year award – North America Enterprise Performance Management Oracle JD Edwards recognized Grant Thornton with its 2015 JD Edwards Partner Excellence Award for Outstanding Upgrades. Our work at Renewable Energy Group (REG) was recognized because of its transformational nature and cross-pillar influence. • Over 250 successful ERP selection, implementation and upgrade projects • Over 125 successful Hyperion Planning (HP) implementations • Over 75 successful Hyperion Financial Management (HFM) implementations • Over 100 successful BI implementations (Fusion Analytics, OBI Apps, BI Foundation Suite & Essbase) • 2012 Oracle Excellence Award for Specialized Partner of the Year – Business Intelligence and Data Warehousing • 2012 Oracle Fusion Middleware Innovation Award – Business Analytics Specialized in 16 products across ERP, EPM, HCM & BI © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 9 About Grant Thornton Business Harmony © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 10 About Grant Thornton Business Harmony Business Analytics Enterprise Performance Management We help our clients integrate transactions to report on financial results and variances with governed standards. Services include: • Reporting and analytics strategy • Governance and master data • Foundation analytics • Pre-built analytics • Advanced analytics We help our clients transform data into usable information. Our services give clients better visibility into their business that enables actionable decision-making: • Enterprise planning, forecasting and strategic planning • Consolidations and financial reporting • Profitability analysis • Change assurance Enterprise Resource Planning We help our clients manage transactional detail from every process within their business. Connecting this information with users and ensuring that it meets their specific needs are critical to enabling sound decisionmaking. Services include: • System strategy • Implementation • Technology integration • Upgrades, optimization, and support Human Capital Management We help our clients develop an integrated approach for addressing current and future talent management issues. Our services provide our clients the flexibility to scale the solution or solutions to their business strategy, operating model, and culture. Specific services include: • Assessments • System strategy and implementation • HR intelligence • Upgrades, optimization, and support © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 11 Global HCM Considerations and Marketplace Trends © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 12 Global HCM Top HR Challenges and Success Factors Compliance Data Cleanliness Org Charts Be Proactive Engagement Employee Communication Data Integration Enable Users Actions Serve the Business FOCUS on DATA Alerts Manage Talent Be Relevant Transformation Headcount Consolidated Reporting Automate Enterprise Structure © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 13 Global HCM Top HR Challenges in Today's World • Moving HR from transactional to a transformational role within the organization • Dealing with the growing complexity of legal compliance • Creating an effective HR infrastructure that supports and employee-centric, service-oriented HR organization • The efficient use of HR information systems and technology SHRM October 2015 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 14 Global HCM System Needs Creating a Platform for Global Communication Global HCM systems can be invaluable to HR as tools to help manage global organizations. But for a system to truly support HR initiatives around the world, it must provide a few essential elements that allow an organization to think globally while connecting locally: • • • • • • SHRM October 2015 Easy access Personalized experience Data access Streamlined management One-stop shopping Help at your fingertips © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 15 Global HCM Modern HCM Principles Guiding Principle Resulting In … Transform HR Service Delivery Support strategic initiatives of improving HR Service Delivery to all companies, empowering managers, and making HR more proactive Leverage Automation and Configuration Automate processes and configure applications based on business needs, redesigning processes to use standard functionality to quickly update enhancements Streamline Performance and Succession Management Achieve an efficient, intuitive and all inclusive talent suite, lowering cost and simplifying the IT environment by reducing disparate solutions Optimize Integrated Business Processes Provide a more integrated tool-set, reducing paper processing and leveraging modern technologies, creating a user friendly experience, increasing selfservice and utilizing mobile technology Measure and Analyze Human Capital Provide information access, analytics, key metrics, and dashboards to HR and leaders to act upon results and trends © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 16 Global HCM Corporate Applications and the Cloud HCM CRM • • • • • Sales Marketing Service Incentive compensation Quota management • Human Resource management • Talent management • Workforce lifecycle management • Benefits • Payroll ERP • • • • Financial management Supply chain management Procurement Project portfolio management • Budgeting and forecasting • GRC Reporting and Analytics Product maturity and adoption comments • First to cloud market; most mature product offering • Widespread adoption across small, midsized and large organizations • Mature product options from multiple vendors • Widespread adoption across small and midsized organizations • Adoption increasing at larger organizations • Mature product options from multiple vendors • Widespread adoption across small organizations • Adoption increasing at midsized and large organizations © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 17 Global HCM Trends – Percentage change in use of applications International Data Corporation (IDC) CloudTrack Survey, October 2013 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 18 Journey Around the Kingdom Where are you? © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 19 Journey Around the Kingdom Your Realm © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 20 Journey Around the Kingdom Your Realm Fantasy Frontier Land "Home" Tomorro w Adventure Land Main Street © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 21 Journey Around the Kingdom Your Realm The Corporate "Castle" / Main Street Centralization / Common Ground Do Your Own Thing • The "Wild West" • Independently Operated Business Units or Divisions • Entrepreneurial Spirit • Merger and Acquisition • Diverse Operational Objectives Figure It Out As You Go Fantasy Tomorrow You Pretend to Know Future Realized • "Hire 'em and get 'em paid" • "Of course we have that data" • "Next Generation HCM" • Reactionary • Manual Reporting and Consolidation • Business Analytics • Troubleshooting / Problem Solving / Fire Fighting • How Do We Know Anything At All • Get it Done • Partial Truth • Transactional, not Transformational • Limited efficiency • Global Consolidation • Interactive and Engaged • Decision Making • Data Cleanliness • Global Expansion © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 22 Application Alternatives – Solution Options What do we do? How do we do it? © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 23 Oracle Solution Framework Application Strategies © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 24 Oracle Solution Framework Application Strategies – Oracle Cloud HCM Oracle Corporation © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 25 Product Considerations Application Strategies Cloud/SaaS Managed at third party site Combinations Managed at customer On Premise © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 26 Product Considerations Decision Criteria TCO Expertise Data Management Level of Customization License economics Build Internal expertise Leverage Vendor Expertise and Infrastructure Local Data Remote Data OK Extensions and Customization Capable On-premise Subscription Economics Limited Extensions and No Customization Cloud/SaaS © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 27 Product Considerations Global Deployment Strategies • User Experience – Modern and developed in latest web technologies – Transactional Business Intelligence, Social and mobile capabilities • Deployment – Multiple adoption approaches – Multiple infrastructure options – More efficient tools/features to implement – Multilingual, global functionality • Innovation – Standards based service oriented architecture – More easily extend and integrate – More upgrade friendly © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 28 Product Considerations Global Deployment Strategies – Common Practices Consolidated Application and Administration Enterprise Hierarchy Definition Consolidated Application with per country/region Administration Recruiting Core Employment Record Job Definitions Country Specific Analysis for Application and/or Administration Payroll Onboarding Compensation Strategy Legislative Goal/Performance Management Talent and Succession Benefits Administration Language © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 29 Global HCM Decision Framework Our four-part framework helps companies determine organizational areas that could be best-served by global consolidation. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 30 Global HCM Decision Framework Great applications from great companies • Evaluate the software provider and its ongoing viability. • Avoid selecting a wide range of software providers with one-off solutions. • Cloud providers are quickly deploying or adding new functionality — tremendous amount of R&D being spent. • Choose software that can evolve with the business — crawl, walk, run. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 31 Global HCM Decision Framework Total cost of ownership and ROI • Undertake a thorough cost-benefit analysis that considers all factors — in some cases you will still have integration, data conversion, training requirements. • Consider the value to the business: – Address problem areas first to accelerate benefits. – Reduce growing pains by implementing solutions that scale with you. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 32 Global HCM Decision Framework Organizational readiness • Determine the degree of process redesign needed for business functions to adapt to the cloud products. • Accepting the application as-is reduces the need for end users to adapt to the change of a new system. • Position the organization for quickly accepting automatic updates provided by the vendor — you still need to test. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 33 Global HCM Decision Framework Governance and compliance • Consider your regulatory obligations and the potential changes your organization might see as you grow. • Robust reporting is key to satisfying compliance — make sure your provider can deliver on advanced reporting. • Assess the benefits and risks of consolidating sensitive data. © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 34 Implementation Considerations Guiding Principles Cloud Approach Traditional Approach Requirements Driven Solution Driven Extend & Customize Adapt Processes Incremental Big Bang Waterfall Methodology Iterative © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 35 Implementation Considerations Solution Driven Project management Cloud Approach Traditional Approach Planning Test Configure Design Deploy Build Deploy Visualize Iterate 2–3 times Greenfield Requirements Understand Capabilities We Are Unique Leverage Built-In Leading Practices Emphasis on Filling Gaps Emphasis on Adapting to Gaps © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 36 Implementation Considerations Adapt Processes Project management Cloud Approach Traditional Approach Planning Can we customize? Test Configure Deploy Is it configurable? Design Build Deploy Visualize Significant Development Iterate 2–3 times Highly Configurable Options Lengthy Test Cycles Shorter Test Cycles Schedule Risk Predictable Results © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 37 Implementation Considerations Incremental Value Added Project management Cloud Approach Traditional Approach Planning Are we done yet? Test Configure Deploy What's next? Design Build Deploy Visualize Long Implementation Cycle Iterate 2–3 times Shorter Implementation Cycles Extended Time to Value Multiple Wins Significant Change At Once Change Over Time © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 38 Implementation Approach Methodology and Governance Project Management Project Management Planning Planning Design Design Build Build Test Test Deploy Deploy Iterate 2Iterate –3 2 –3 times times Visualize Visualize Configure Configure Change Management Change Management © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 39 Decision Criteria Expected Benefits – Global Cloud Solutions • Automatic upgrades, ensuring the organization always has the latest functionality. • Each new release reflects changes to legislation and regulations, saving time and supporting compliance efforts. • The subscription-based fee spreads the system costs out over time while keeping the application current. • Valuable IT resources freed from maintaining legacy applications. • Mobile connectivity and overall improved user experience supporting social capabilities. • Companies can pay only for what they need and can add capacity and capabilities gradually as they grow. • More targeted deployments to address specific business challenges quickly – talent acquisition, talent management, core employee record, benefits/payroll. • Overall reduced total cost of ownership (TCO). © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 40 Closing Key Takeaways Deron Stoecklein Senior Manager, Advisory Services, Technology Solutions - HCM Kansas City, MO E: [email protected] T: 913-272-2722 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 41 Closing Key Takeaways • No "one-size fits all" • Considerations for which approach to take include: – Infrastructure & physical requirements – Organization resources – Technical knowledge and expertise – Industry security and legislative requirements – Need for extension and customization – Need for fault-tolerance & redundancy © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 42 Closing Key Takeaways • Identify a solution that fits your organization • Determine appropriate implementation strategies • Institute a governance and oversight model for success • Follow a proven methodology • Define and manage resources, roles and their responsibilities • Effectively manage change for end users • Plan for support © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 43 Grant Thornton is presenting these insightful sessions during OpenWorld Thursday, 10/29 Sunday, 10/25 Big Bang Theory - PeopleSoft HCM and Financials 9.2 Upgrade in 7 months! Session: UGF3664 Matt Peterman, Grant Thornton and Beth Geer, Empire District Electric Sunday, October 25, 9 – 9:45 am | Moscone West – 3000 Tuesday, 10/27 Ameren accelerates EPPM insights with P6 Analytics enablement Session: CON3498 Ramke Ramakrishnan, Grant Thornton and Balaji Govindan, Ameren Tuesday, October 27, 12:15 – 1 pm | Moscone West – 3003 Building the business case for HR Analytics Session: CON4022 John Stilwell, Grant Thornton Tuesday, October 27, 12:15 – 1 pm | Palace – Pacific Heights Wednesday, 10/28 The connected cloud city with Oracle Endeca Session: CON3529 Jeff Quinlan, Grant Thornton and Jeff Silverman, Grant Thornton Wednesday, October 28, 10:15 – 11 am | Park Central – City Is your company prepared for the upcoming revenue recognition changes? Session: CON3582 Craig Davied, Grant Thornton with David Scott, Oracle and Keith Sholes, Oracle Wednesday, October 28, 11 – 11:45 am | Moscone West – 3003 From Disparate Systems to Consolidated Global HCM using Oracle Cloud Session: CON5598 Deron Stoecklein, Grant Thornton Wednesday, October 28, 11 – 11:45 am | Palace – Sea Cliff Utilizing CaféOne – The future of the JD Edwards user experience Session: CON2730 Dwight Moore, Grant Thornton Thursday, October 29, 9:30 – 10:15 am | Moscone West – 3024 Take advantage of the new mobile apps to transform your procurement function Session: CON3585 Craig Davied, Grant Thornton Thursday, October 29, 12 – 12:45 pm | Moscone West – 3003 DRM/DRG – Bridging the gap between JDE and Hyperion multidimensional analytics Session: CON2989 Matt Lavery, Grant Thornton and TBD, Atkore International Group Inc. Thursday, October 29, 1:15 – 2 pm | Moscone West – 3018 Identifying and executing the key value drivers on Exalytics Session: CON3521 Ramke Ramakrishnan, Grant Thornton Thursday, October 29, 2:30 – 3:15 pm | Moscone West – 2020 Customer presentations Monday, 10/26 Customers Present: Using Multiple Oracle EPM Products Session: CON9534 Robert Bosley, Serta Simmons, Vinay Nagareddy, Wilsonart, Nigel Youell, Oracle Monday, October 26, 11 – 11:45 am | Moscone West – 3020 Thursday, 10/29 Customers Present: Tax Suite Session: CON9538 Frank Rork, Edwards, Marc Seewald, Oracle, Llew Sumner, Tyman Plc Thursday, October 29, 1:15 – 2 pm | Moscone West – 3020 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 44 Closing Questions? Deron Stoecklein Senior Manager, Advisory Services, Technology Solutions - HCM Kansas City, MO E: [email protected] T: 913-272-2722 © 2015 Grant Thornton LLP | All rights reserved | U.S. member firm of Grant Thornton International Ltd 45