Survival kit - Belgium in Malaysia

Transcription

Table of Contents
Introduction
3
Foreword
4
Contact sheet
5
Introduction to Malaysia
• Climate
• History
6
Malaysia Culture
• Religion
• Customs and Habits
• Multi-Ethnic Society
9
Malaysia
Food & Drinks
• Belgian food in Kuala Lumpur
10
Leisure Activities
• Shopping
• Sightseeing
12
18
Security, Health and Money
• Security
• Health
• Money
Getting Around
• Air
• Bus
• Car
• Taxi
Practical Information
25
28
Language
30
Studying in Malaysia
33
Embassy of Belgium in Kuala Lumpur
Table of Contents
Business in Malaysia
Economic history
Overview of the Economy
Regional Development
Belgium-Malaysia trade
35
35
37
38
Belgian Investments in Malaysia
Investment Incentives and Barriers
• Tax Incentives
• Regional and Industrial Incentives
• Barriers: Bumiputera Equity Requirement
40
Malaysia and ASEAN
42
EU-Malaysia Free Trade Agreement
List of Belgian Companies in Malaysia
43
40
44
A SURVIVAL GUIDE FOR BELGIAN BUSINESSMEN TRAVELLING
TO MALAYSIA
Malaysia in many aspects represents the key to South-East Asia. It harbours
an open and growing newly industrialized market economy. Because of it
geographic location, abundance in resources and export-driven economy, it
is often seen as a platform to access the rest of Asia. It is no stranger to
investors and holds one of the best economic records in Asia in terms of GDP
growth.
It is our hope that this ‘Survival Kit’ will be of great help to you, providing key
tips and tricks in order to make the most out of your stay in this bustling South
East Asian country.
Answers to questions such as: Which Belgian companies are active in this
area? What sectors of business are of major importance to the country? How
do I conduct business with Malaysians? etc. can be found in the following
pages.
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Embassy of Belgium
Kuala Lumpur | Malaysia
Foreword by H.E. Mr Daniel Dargent,
Ambassador of Belgium
Dear Compatriots,
My assignment as Ambassador of Belgium in Malaysia begins at a crucial
moment: from 23rd till 25th November 2014 a High Level Belgian Economic
Mission presided over by HRH Princess Astrid will be visiting Malaysia. This
mission will reinforce Belgium’s image and will take our bilateral relations to
the next level.
The third edition of this survival kit is certainly a very useful instrument for
the almost 300 participants who take part in the Mission but it is also a day
to day guide for the many more Belgian citizens travelling yearly to Malaysia
for personal or business reasons. They will find simple answers to simple but
important questions.
We believe this country offers great opportunities in terms of trade, investment
and academic co-operation.We have some 350 Belgian expatriates living
permanently in Malaysia and 50 Belgian companies are established here.
We also have numerous Malaysian alumni of Belgian Universities. This is a
multicultural and booming country. We trust you will appreciate quality of life here.
Let me thank the whole staff of the Embassy and more specifically
Mr. Guillaume Derom, Mr. Brandon Liew and Brahim Lamrini who made this
booklet become a reality.
Should you have any further questions, please don’t hesitate to contact
us. The Trade Commissioner and myself, and indeed the whole staff of the
Embassy are at your service. Please also get in touch with the MalaysiaBelgium-Luxembourg Business Council, they are a great and dynamic club.
I wish you a most enjoyable and fruitful stay. Malaysia boleh!
Daniel Dargent,
Ambassador of Belgium
November 2014
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Suite 10-02, 10th Floor
Menara Tan & Tan
Letter Box N°10-02
207, Jalan Tun Razak
50400 KUALA LUMPUR
Tel: +60 3 21 62 0025
Email: [email protected]
www.diplomatie.be/kualalumpur
Monday to Thursday: 9.00 am to 5.00pm
Friday
: 9.00 am to 2:30pm
Consular services
: Monday to Friday: 9.00am to 1.00pm
Trade Office of Flanders-Brussels-Wallonia
Eric de Lame
Trade Commissioner for the Flanders, Brussels and
Wallonia Regions
Menara Tan & Tan
Letter Box N°10-03
50400 KUALA LUMPUR
Tel: +60 3 21 68 8895 / 96 / 97
Monday to Friday: 9.00am to 5.00pm
Malaysian Belgium-Luxembourg
Business Council (MBLBC)
C/O DPO International Sdn. Bhd.
B2-G Lorong Selangor,
Pusat Komersial Gaya,
Pusat Bandar Melawati,
53100 Kuala Lumpur. MALAYSIA
Tel: +60 3 41 08 1282 | Fax: +60 3 41 08 1262
Email: [email protected] | www.mblbc.org
Contact person: Mr. Daniel Pans
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INTRODUCTION TO MALAYSIA
FAST FACT SHEET
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Area | 329,847 sq. km
Highest Point | Mt. Kinabalu 4100 m
Capital | Kuala Lumpur; administrative centre: Putrajaya
Population | 30,018,242 (2014)
Ethnic Groups | Malay 50.4%; Chinese 23.7%; Indigenous 11%;
Indian 7.1%; others 7.8%
Languages | Bahasa Malaysia (official), English, Chinese, Tamil
Religion | Islam (official) 61.3%%; Buddhist 19.8%; Christian 9.2%;
Hindu 6.3%
Life Expectancy | 74.2 years
Fertility Rate | 2.64 children / woman
Literacy | 92.5%
Unemployment | 3%
GDP | $11.099 per capita (PPP)
Geographically Consists of Two Parts | Peninsular Malaysia & East Malaysia
(Sabah, Sarawak and Labuan)
Malaysia is a constitutional monarchy headed by a supreme ruler (commonly
referred to as ‘the Agong’) and a bicameral Parliament consisting of a
nonelected Upper House and an elected Lower House. 9 out of 13 Malaysian
states have hereditary rulers (commonly referred to as Sultans or Rajas). The
Kings are elected by and from the hereditary rulers of nine of the states for
five-year terms: selection is based on the principle of rotation among rulers
of states. The King holds a ceremonial function as Head of State of Malaysia.
The country is divided into 13 states and 3 federal territories: Kuala Lumpur,
Labuan and Putrajaya (which operates as the administrative centre of the
capital).
CLIMATE
Malaysia has both a tropical and monsoonal climate. This means that it’s hot
and humid permanently throughout the year. In the lowlands, where the capital
is located, temperatures vary between 21°C in the early morning and 32°C in
the late afternoon. The highlands are much cooler with temperatures as low as
10°C. Malaysia has two seasons, however the observed differences are much
clearer on the eastern coast of the Malaysian peninsula than on the western
coast. The dry season runs from May to September and the rainy season is
from October until April. In Kuala Lumpur, the rainiest months are March, April,
October and November.
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HISTORY
From the 9th to 13th century AD the early Buddhist Malay kingdom of Srivijaya
(now known as Palembang, Sumatra) dominated most of the Malay Peninsula.
In the 14th century the Hindu kingdom of Majapahit (now Java) gained control
of the region. The conversion of Malays to Islam is attributed to the rule of
a Muslim prince in the rising state of Malacca between the 14th and 15th
century. By then Malacca was a major trading hub, home to Arab, Malay,
Chinese and Indian merchants.
In 1511 the Portuguese admiral Alfonso de Albaquerque took over the affluent
city of Malacca and marked the start of the colonial era for the Malaysian
peninsula. The Portuguese struggled to keep their power in the Sultanate
for a whole century until they were obliged to surrender to the Dutch East
India Company, who acquired the monopoly on the spice trade of Malacca
in around 1641.
The British came in the early 19th century, looking for strategic trading posts
somewhere on the maritime road between China and India. The Dutch signed
the Treaty of London (1824) with the British, appointing respectively the
main archipelago of Indonesia to the Dutch and the Malaysian peninsula to
the British. The British East India Company installed a commercial policy of
free trade, which contributed greatly to the development of the new crown
colony, later to be renamed into the Straits Settlements after the addition of
Singapore, Penang and various other islands in 1826. Under British rule the
Malaysian peninsula developed into a thriving economy with a large-scale
rubber and tin production. It became the most important producer of rubber
and tin by the 20th century.
In 1941 Japanese troops landed on the east coast of Malaysia, starting 3 years
of military occupation that left its mark on the country. The United Kingdom
reoccupied Malaysia in 1948 and the country formed the Federation of Malaya
out of its peninsular territories.
On the 31st of August 1957 Malaysia gained independence. The first Prime
Minister, Tunku Abdul Rahman, declared independence on Merdeka Square
(Independence Square) in the heart of Kuala Lumpur’s colonial district.
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In 1963 the Federation of Malaysia was established after the addition of Sabah,
Sarawak and Singapore, putting si into Malaya, thus becoming Malaysia.
Singapore, however, left in 1965 and became an independent republic.
Malaysia joined the Association of South East-Asian Nations (ASEAN) in 1967.
1969 saw the eruption of severe racial riots in the capital. The core of the
conflict was the inequitable division of the country’s wealth among ethnic
groups. With the launch of the New Economic Policy by the government,
measures were taken so that 30% of the country’s wealth had to be in the
hands of the indigenous Malays (Bumiputera). The global demand of rubber,
tin, tea, palm oil and later the development of light industries and the discovery
of oil and earth gas reserves in the South-Chinese Sea stimulated the nation’s
economy starting from the 1970’s.
Prime Minister Mahathir Mohammad held office as Prime Minister for 22 years
from 1981 until 2003, during which Malaysia experienced economic growth
and a shift from an agricultural-based economy to a more manufacturing and
industry- based economy.
The incumbent Prime Minister since 2009 is Najib Abdul Razak, from the
United Malays National Organisation (UMNO), the largest political party in the
coalition of Barisan Nasional (BN).
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Malaysian Culture
RELIGION
Malaysia is a multi-ethnic society and its religious landscape is equally diverse.
Islam is the religion of the Federation and is the dominant religion in Malaysia.
All Malays are by definition Muslim, belonging to the Sunni branch of Islam.
Among both Chinese and Indians there are also some Muslims. Buddhism
is the predominant religion of Malaysian Chinese. Most Malaysian Indians
are Hindus, although a number, known as ‘Jamek’, are Muslim. Christians
can also be found among the Chinese and Indian Malaysians and form a
significant portion of the population of East Malaysia.
CUSTOMS AND HABITS
Malaysia’s multiculturalism brings along several codes of behaviour:
• Take off your shoes before entering someone’s home. Also take them
off when entering a mosque or a Hindu or Buddhist temple.
• Always great people with your right hand, the left hand is considered
unclean. Malaysians usually shake hands followed by a gesture of
placing your right hand on your heart as a sign of respect.
• When meeting people with titles before their name such as ‘Dato’, ‘Tun’,
‘Tan Sri’, ‘Datuk’ or ‘Datin’, it is customary to address them by their title.
• Exchange of business cards is of major importance. Always keep
business cards with you.
• Be wary when inviting Malay people to events or establishments
that may serve pork or alcohol. When hosting an event, try to
separate the Halal and the non-Halal sections of catering.
MULTI-ETHNIC SOCIETY
Malaysia is blessed with ethnic diversity, making it a truly cosmopolitan
country. The many cultures represented in Malaysia help sustain international
relationships and allow for smooth communication with the ASEAN region.
After the urban unrest of 1969, when racial tensions peaked, the country
managed to forge a more tolerant, multicultural society. This led to the
government’s New Economic Policy, launched in 1971, which has increased
the Malay people’s involvement in the national economy through the use of
affirmative action. Intermarriage is uncommon. The national education system
admits students regardless of racial and language background, however there
are other types of schools such as Islamic schools or Chinese schools that are
split according to language and ethnic origin.
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FOOD & DRINKS
Malaysia’s multi-racial and multi-cultural population provides the country with
a variety of flavours. Many different cuisines are to be discovered. Chinese
and Indians tend to eat out more often and this is reflected in the choice of
restaurants around the cities. However, it is a general rule that Muslim Malays
do not eat pork and Hindu Indians do not eat beef.
Local delicacies are found throughout the cities and all suburbs. Dining
environments range from street side ‘hawker stalls’ to fine dining
establishments, with an abundance of local and international restaurants in
the cities. Hawker stalls are simple roadside food stalls that usually have a few
plastic tables and chairs and offer a variety of Malaysian dishes. Try to avoid
prepared dishes that may have been sitting for a long time.
Famous Destinations For Food In Kuala Lumpur Include:
• Jalan Bukit Bintang - restaurants and Arabian food
• Jalan Alor - hawker stalls and street food
• Jalan Changkat - big range of bars and international restaurants
• Petaling Street (Chinatown) – street food and food courts
• Jalan Telawi (Bangsar Shopping Centre) – international restaurants
In general, alcohol in Malaysia is expensive. Not all restaurants will serve
alcohol as it is forbidden to Muslims. Most hotels, bars, supermarkets and
Chinese liquor stores will usually have a range of international and local spirits
and beers.
Belgian Food In Kuala Lumpur
Belgian beer is readily available in a number of alcohol serving establishments
in Kuala Lumpur, the most popular being Stella Artois and Hoegaarden.
At present there is one restaurant that is specialized in Belgian cuisine:
• Brussels Beer Café, which has four outlets around the city:
o Lot G-12 Menara Hap Seng, Jalan P. Ramlee
o L-20-G, Block L, Jaya One No.72A, Jalan Universiti
o No.4 & 6 Jalan 1/67B, Jalan Mengkudu Ampang
o Lot K-OG 13 & 14, SoHo KL No.2, Jalan Solaris
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Tel: +6 03 2034 1800
Tel: +6 03 7954 2000
Tel: +6 03 4251 2888
Tel: +6 03 6205 2999
Mini Food Glossary
Briyani
Basmati rice oven-baked with spices
Char Siew
Sweet and spicy barbeque pork fillet
Chendol
Dessert of coconut milk, green jelly and shaved ice
Chilli Padi
Extremely hot chilli
Dhal
Dish of pureed lentils
Dim Sum / Yum Cha
Sweet and savoury dumplings served at breakfast or lunch
Kuih
Malaysian dessert pastries
Kway Teow
Broad rice noodles
Laksa
Noodles in spicy coconut soup with prawns and chicken
Asam Laksa
Noodles in prawn paste and tamarind gravy
Nasi Lemak
Coconut rice, served with ikan bilis and peanuts
Pisang Goreng
Banana fritters
Rendang
Spicy coconut curry with beef or chicken
Rojak
Salad in peanut sauce dressing
Roti Canai
Unleavened bread cooked on a hotplate, eaten with dhal
Sambal
Sauce of chilli, onions and prawn paste
Satay
Marinated and grilled meat on a skewer
Teh Tarik
Tea made with evaporated milk which is ‘pulled’ from
one glass to another
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LEISURE ACTIVITIES
SHOPPING
Compared to most western countries, costs in Malaysia are relatively low.
Malaysia boasts a range of traditional handicrafts and clothing such as Batik,
which can be found in the local shops and markets.
There are three major sale seasons (March, August and December) organized
by the Ministry of Tourism, with even more periodic weekend and seasonal
sales throughout the year. At present, there is a sales and service tax applied
to certain prescribed goods and services at 5-10%.
‘Pasar Malam’ or Night markets offer an authentic Asian shopping experience.
By evening, the streets of certain districts can be crowded with dozens of
stalls selling fresh fruits and vegetables, trinkets, cheap clothes and street
food.
Bargaining is accepted and even expected in street stalls and also some
specialty shops and independent stores. Merchants will not hesitate to lure
western foreigners into paying extra if they do not haggle well. The rule of
thumb is to let the merchant quote the price first and start from two-thirds
below the merchant’s price.
Shopping in Kuala Lumpur
Kuala Lumpur is a major shopping destination offering a staggering range of
just about anything, from cheap goods up to luxurious designer brands.
Major shopping areas include:
• Bintang walk
Jalan Bukit Bintang
Located along Jalan Bukit Bintang, this area hosts several shopping malls
including Pavilion, Starhill, Lot 10, KL Plaza and Sungei Wang Plaza. It also
has a plethora of spas, reflexology centers, restaurants and clubs. The
intersection of Jalan Bukit Bintang and Jalan Sultan Ismail is the centre of
the ‘Golden Triangle’, the premier business, entertainment and shopping
district.
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• Chinatown (Petaling Street)
Jalan Petaling & Jalan Tun H.S. Lee
This street was once known as “Chi
Cheong Kai” (starch flour street) as
tapioca mills were once run here. One of
the oldest shopping areas in KL, today
it is a bustling market open throughout
the year, famous for imitation goods,
Chinese delicacies and coffee shops.
• Little India
Jalan Masjid India
Muslim and Indian clothing are sold along this street as well as Indian
spices, jewellery and cosmetics. Indian delicacies are popular and can be
found among the first few stalls in the area. There is also a night market on
Saturday evenings.
Markets:
• Amcorp Mall Flea Market
Petaling Jaya (Weekends 10am to 6pm)
One of very few authentic flea markets around, this indoor market is known
for antiques, old records, books, rare magazines and toys. Many E-bay
auctioneers actually source their antique products here.
• Bangsar Night Market
Between Jalan Marof & Jalan Telawi 2 (Sunday 5pm to 11pm)
The local ‘Pasar Malam’ of Bangsar, this open air wet-market is home to
fresh produce and street food. Chinese, Indian and Malay delicacies are
found along its narrow and often crowded lanes. Bargaining for food is not
accepted but discounts may be offered on other goods.
• Central Market (Pasar Seni)
Jalan Hang Kasturi
Established in 1888, this market has become a tourist centre for arts,
handicrafts, souvenirs and traditional clothing. It is host to a regular
programme of cultural dances and performances. The Malaysian Heritage
Society has classified this popular area as a heritage site.
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SIGHTSEEING
Malaysia offers a phenomenal contrast in its tourist attractions, from tropical
rainforests and diving hotspots to modern metropolis skyscrapers and
bustling city streets. It is no stranger to tourists and many will find it easy to
get around in English, at least in the major towns and cities.
Sightseeing in Kuala Lumpur
Listed below are some of the major sightseeing areas in Kuala Lumpur. While
it is by no means a comprehensive list, it gives you an idea of some of the
historical and cultural attractions of the city.
• Petronas Twin Towers
The iconic Petronas towers stand at the
heart of KLCC’s urban development at
a height of 451.9m and were once the
tallest buildings in the world before
the opening of the Taipei 101 in 2004.
Opened in 1998 and designed by
Argentinean born architect Cesar Pelli,
they are the headquarters of Petronas,
the national oil and gas company.
It is adjacent to a world-class concert
hall, home to the Malaysian Philharmonic
Orchestra (MPO), which incorporates
both traditional Malaysian music and
classical music in their repertoire. It has
also been host to a number of Belgian
musicians over the years.
The shopping centre at the base, Suria
KLCC, was built by a Belgian, Victor
Buyck whose company supplied
the steel structures and was also
responsible for the KLCC convention
centre and Menara Telecom building
nearby.
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It is possible to visit the Skybridge that links the two towers, about 170m
above ground on the 41st floor and the Observation deck, about 360m
above ground on the 86th floor. However, tickets are very limited and are
on a first come, first served basis. Issuing of tickets starts at 8.30am at
the Concourse level and are RM80 per adult and RM30 per child. Visiting
hours are from 9am to 9pm and it is closed every Monday and from 1pm
to 2:30pm on Fridays.
Tel: +6 03 2331 8080 www.petronastwintowers.com.my
• Menara KL (KL Tower)
On the other hand, the Kuala Lumpur tower reaches a height of 421m and
is the fifth tallest telecommunication tower in the world. Its round spire,
also built by Victor Buyck, is inspired by the Malaysian spinning top and is
visible across the skyline, a reasonable distance from the Petronas towers.
Though now used for broadcasting purposes, the viewing deck, 276m
above ground, is popular with tourists and locals alike and provides one
of the highest views of the city. One floor above the viewing deck lies
the revolving restaurant, Seri Angkasa, where a 360 degree view of KL is
advertised.
Tel: +6 03 2020 2121
Tickets to the tower start from RM47 per adult and RM30 per child. Visiting
hours are from 9am to 10pm daily.
Tel: +6 03 2020 5444
www.menarakl.com.my
• Masjid Jamek (Friday mosque)
One of the oldest mosques in Kuala Lumpur,
the Masjid Jamek stands at the confluence
of the Sungai Klang and Sungai Gombak
rivers, where the founders of the city first
arrived. Designed by the same architect
that did the Sultan Abdul Samad building,
its Moorish architecture resembles that of
Mogul mosques in India. Like any other
mosque, visitors must be dressed appropriately to enter, but robes and
headscarves may be borrowed at the entrance. It is open to visitors from
8:30am to 12:30pm and 2:30pm to 4:00pm every day except for Friday,
where it is closed from 11am to 2:30pm.
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• Merdeka Square (Dataran Merdeka)
Every year crowds gather here at this square on National Day and New
Year’s Eve to celebrate and parade down the street. This historical site is
where Malaysia’s independence (Merdeka) from British rule was announced
by the first Prime Minister, Tunku Abdul Rahman on the 31st August 1957.
There is a 100m tall freestanding flagpole at the south end of the square and
the square itself is surrounded many buildings of historical interest including
the Royal Selangor Club on the west side and the Sultan Abdul Samad
building on the other side, a prime example of KL’s colonial architecture.
Beside the Sultan Abdul Samad building lies the Kuala Lumpur Railway
Station which was once the transport hub of the city. At the northern end
are a few memorial arches and St. Mary’s Cathedral, a Gothic styled church
over a hundred years old.
• Sri Mahamariamman Temple
This South India Hindu temple
is the oldest and richest Hindu
temple in KL and is situated at
the edge of Chinatown. The smell
of jasmine flowers greets visitors
outside the 22m tall gate tower
that guards the entrance. This
tower, called a gopuram, has
five levels and is decorated with
sculptures of Hindu gods (up to
228 idols).
As this is a place of worship,
visitors
must
be
dressed
appropriately to enter and remove
their shoes. Seek permission
first before taking photos inside
the temple. A small donation is
expected on your way out. The
temple is open daily from 9am to
6pm.
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• Thean Hou Buddhist Temple
Although it is only 20 years old, this large Chinese temple combines both
modern and traditional architecture and has elements of Confucianism,
Buddhism and Taoism in its design. It has a beautiful garden, four different
levels and a scenic view over the city, making it popular with tourists and
locals alike. Traditional Chinese martial arts such as wushu, taichi and qi
gong are still practiced here.
The temple is slightly further away from the city centre but is still accessible.
It opens daily from 8am to 9pm.
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SECURITY, HEALTH AND MONEY
SECURITY
Theft and violence are not particularly common in Malaysia, however you have
to remain cautious, especially with your travel documents. You do not have to
carry your passport all the time with you. Instead, keep them in a safe in your
hotel room or at the reception desk. It is also wise to keep a paper copy of
your passport or ID with you.
Muggings do happen and purse-snatchers on motorcycles are known to
operate often on tourists in crowed areas such as open markets, public
transportation and on special celebrations in the city.
Credit card fraud and scams are prevalent in any country in the world, and
Malaysia is no exception. Exercise caution as usual. Use your cards only at
established businesses and guard your credit card numbers closely.
! Be aware that traffic is on the left-hand side in Malaysia!
Ambulance | 999
Fire dept | 994
EMERGENCY
NUMBERS:
Police | 999
From mobile phone | 112
Belgian Embassy emergencies | +6 01 2267 3112
(outside of office hours and weekends)
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 WHAT DO I NEED TO DO IF I LOSE MY PASSPORT?
1) In case of theft or loss of your passport you need to immediately
contact the police station in your area of residence or where the theft
or lost of your passport occurred and to draw up a written report.
2) Contact the Belgian Embassy:
Menara Tan & Tan
Letter Box N°10-02
50400 KUALA LUMPUR
Tel: +6 03 2162 0025
Monday to Thursday: 9am to 5pm
Friday
: 9am to 2.30pm
Consular services:
Monday to Friday: 9am to 1pm
3) Bring 2 ID photos with you and sufficient Malaysian Ringgit (MYR) to
pay for the issuing of your passport.
A normal passport costs €79 (MYR 316) and takes about 7 working
days to make.
You can, however, ask for a temporary passport that the Embassy can
immediately deliver, which costs €50 (MYR 200). This type of passport
will allow you to leave Malaysia, but might not be recognised in all
countries. Keep in mind that you need to pay in MYR!
4) Also make sure you contact DOCSTOP. DOCSTOP is a free service,
round the clock accessible 24h/24 and 7d/7 and will allow you to block
your identification documents. Beware that this service only works for
Belgian identification documents! Tel: 00800 2123 2123
Note: if this number doesn’t work, dial Tel: +32 2 518 2123
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5) After you received your temporary passport from the Belgian Embassy,
you need to go to the Immigration Department of Malaysia in order to
have your temporary passport stamped, so that you can prove you entered
the country and also allowing you to leave Malaysia. See www.imi.gov.my
for a full list of offices
Address: Headquarters of the Immigration Department Malaysia
Ministry of Home Affairs
Level 1-7 (Podium) N°15
Persiaran Perdana, Precint 2,
62550 Putrajaya
Tel: +6 03 888 01 000
Fax: +6 03 888 01 200
Operation Room:
Line 1: Tel: +6 03 888 01 555
Line 2: Tel: +6 03 888 01 556
Line 3: Tel: +6 03 888 01 339
Fax: +6 03 888 01 509
Address: Immigration Department (Kuala Lumpur International Airport)
Main Terminal Building Level 3,
KL International Airport,
64000 KLIA
Tel: + 6 03 8776 3681
Fax: + 6 03 8787 4191
HEALTH
Malaysia enjoys a good standard of health care and sanitation, particularly in
Kuala Lumpur and other major urban areas. Serious diseases such as malaria,
hepatitis, and typhoid fever are relatively uncommon and avoidable through
vaccination.
 Adjusting to the climate
The biggest health challenge faced by most newcomers is adjustment to the
tropical climate. Recognise that it takes time for your body to adjust to the heat
and humidity, as well as to the differences in time zones. Newcomers often
experience feelings of lethargy or excessive fatigue and an accompanying
loss of appetite.
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To minimise the impact of transition on your body:
• Limit exertion as the heat and humidity can rapidly sap energy
• Be careful with long sun exposures, make sure you apply sunscreen
• Drink enough fluids (preferably water) to rehydrate your body
• Do not overdo spicy foods as they may cause indigestion
 Tap water versus bottled water
Tap water is generally safe to drink in
hotels or restaurants in Kuala Lumpur
and other cities, but many prefer to
drink bottled water at home. If you
prefer not taking any risks, stick to
bottled water. Hot beverages are
no problem as the water has been
boiled.
 Mosquitoes
Use sufficient amounts of mosquito repellent and check if it contains DEET. If
your room is not air-conditioned, it is advisable to sleep under a mosquito net.
While risks of malaria are low in Malaysia, there is a rising presence of dengue
in South-East Asia. Dengue fever is contracted by a mosquito bite and this may
happen during day and night. Symptoms include high fever, severe headache
and body ache. There’s no specific treatment, mainly rest and paracetamol.
You should however visit a doctor to be diagnosed and monitored.
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 List of private hospitals in the area of Kuala Lumpur
Tourists and expats usually go to private hospitals in Malaysia as public
hospitals are funded by the government and are meant to cater to Malaysian
patients. However, in case of life-threatening emergencies, a 24-hour
emergency service will be provided at the nearest public hospital.
Ampang Puteri Specialist Hospital
1 Jalan Mamanda 9
Taman Dato Ahmad Razali
68000 Ampang
Tel: +6 03 4270 2500
www.apsh.kpj.com.my
Assunta Hospital
68 JalanTempler
46990 Petaling Jaya
Tel: +6 03 7782 3433
www.assunta.com.my
Gleneagles Intan Medical Centre
282 & 286 Jalan Ampang
50450 Kuala Lumpur
Tel: +6 03 4257 1300
www.gimc.com.my
Pantai Hospital Kuala Lumpur
8 Jalan Bukit Pantai
59100 Kuala Lumpur
Tel: +6 03 2296 0888
Emergency hotline: +6 03 2296 0999
www.pantai.com.my
 List of private hospitals outside of Kuala Lumpur Federal Territory
JOHOR
KPJ Johor Specialist Hospital
39-B Jalan Abdul Samad
80111 Johor Bahru
Tel: +6 07 225 3000
www.kpjjohor.com
KELANTAN
Kota Bharu Medical Centre
Pt 179-184, Jalan Sultan Yahya Petra,
Lundang
15150 Kota Bahru
Tel: +6 09 743 3399
www.kbmc.com.my
KEDAH
Kedah Medical Centre
Pumpong
05250 AlorSetar
Tel: +6 04 730 8878
www.kedahmedical.com.my
MELAKA
Mahkota Medical Centre
3 Mahkota Melaka, Jalan Merdeka
75000 Melaka
Tel: +6 06 281 3333
Tel: +6 06 285 2999
www.mahkotamedical.com
Page 22
SABAH
NEGERI SEMBILAN
Sabah Medical Centre
Lorong Bersatu, off Jalan Damai,
Luyang
88300 Kota Kinabalu
Tel: +6 08 821 1333
www.sabahmedicalcentre.com
Negeri Sembilan Chinese Maternity
Hospital Medical Centre
Jalan Tun Dr Ismail
70200 Seremban
Tel: +6 06 762 2104
http://nscmh.com
SARAWAK
Gleneagles Medical Centre
1 Jalan Pangkor
10050 Penang
Tel: +6 04 227 6111
www.gleneagles-penang.com
Normah Medical Specialist Centre
Lot 937, Section 30 KTLD
Jalan Tun Abdul Rahman, Petra Jaya
93050 Kuching
Tel: +6 08 244 0055
www.normah.com.my
SELANGOR
Sime Darby Medical Centre Subang Jaya
1 Jalan SS 12/1A
47500 Subang Jaya
Tel: +6 03 5639 1212
www.healthcare.simedarby.com
TERENGGANU
Kuala Terengganu Specialist Hospital
443 B, Jalan Kamaruddin
20400 Kuala Terengganu
Tel: +6 09 624 5353
Emergency hotline +6 09 6252 626
www.kts.net.my
PAHANG
Kuantan Specialist Hospital
51 Jalan Alor Akar
25250 Kuantan
Tel: +6 09 567 8588
www.ksh.kpjhealth.com.my
PENANG
Penang Adventist Hospital
465 Jalan Burma
10350 Penang
Tel: +6 04 222 7200
www.pah.com.my
PERAK
Hospital Fatimah
1 Leboh Chew Peng Loon,
Ipoh Garden
31400 Ipoh
Tel: +6 05 545 5777
www.fatimah.com.my
Ipoh Specialist Hospital
26 Jalan Raja Di Hilir
30350 Ipoh
Tel: +6 05 240 8777
www.ish.kpjhealth.com.my
Page 23
MONEY MATTERS
 Credit cards and Maestro
Master Card and Visa are the most widely accepted brands in Malaysia.
Banks will accept credit cards for over-the-counter cash advances, or you can
make ATM withdrawals. Many banks are also linked to international banking
networks such as Cirrus, Plus and Maestro allowing money withdrawals from
overseas savings account. Online purchases work normally outside of Europe.
! Attention for Maestro users: Belgian banks have blocked Maestro for
withdrawals and payments outside of Europe. You can, however, request
the temporary activation of the Maestro function online. To do so, you need
to have a PC banking contract and your bank card must be valid for at least
another three months.
You can of course also directly contact your bank and ask them personally to
unblock Maestro for usage outside of Europe. Submit your request in good
time: at least three bank working days before your departure.
 Currency, ATM and Money Exchanges
The Malaysian Ringgit (MYR) is made up of 100 sen. Coins in use are 5, 10, 20
and 50 sen. Notes come in RM 1, RM 5, RM 10, RM 20, RM 50 and RM 100.
Calculating into Euros will be easy, just divide everything by 4.
Conversion: 1€ = +4.00 MYR (April 2014)
ATMs are quite easy to find. Look for them at the entrance of banks, in hotel
lobbies, in malls and in large department stores. It is not common to see them
on the street or in supermarkets. Visa, MasterCard, Maestro, Cirrus and Plus
are available on some of the ATMs but not all.
Page 24
GETTING AROUND
AIR
•Malaysia Airlines | within Malaysia Tel: +6 01 300 88 3000;
outside Malaysia Tel: +6 03 784 33 000 | www.malaysiaairlines.com
• Air Asia | Tel: +6 06 008 58 888 (call centre) www.airasia.com
• Firefly (a subsidiary branch of Malaysia Airlines) | Tel: +6 03 7845 4543
(call centre) | www.fireflyz.com.my
• Berjaya Air | reservation for seats only Tel: +6 03 2119 6616
www.berjaya-air.com
• Malaysia Airlines Swings (for flights in Borneo only) | within Malaysia Tel: +6 01 300 88 3000 ; outside Malaysia Tel: +6 03 7843 3000
www.maswings.com.my
BUS
Bus travel in Malaysia is economical and generally comfortable and seats can
be reserved. The main operator is Konsortium Transnasional Berhad
Tel: 1300 88 8582 running services under:
• Transnasional | Tel: 1300 88 8582 | www.transnasional.com.my
• Plusliner | Tel: +6 03 4047 7905 | www.plusliner.com.my
• Cityliner | Tel: 1300 88 8582 | www.cityliner.com.my
For journeys on the longer domestic routes in peninsular Malaysia and to
Singapore:
• Aeroline | Tel: +6 03 6258 8800 (7:30 am to 7:30 pm)
www.aeroline.com.my
• Supernice | Tel: +6 04 331 6359 | www.supernice.com.my
• Transtar | Tel: +6 03 2141 1771 | www.transtar.com.sg
Interstate bus fares from Kuala Lumpur:
Destination
Fare (RM)
Duration
Alor Setar
50
5 hours
Johor Bahru
40
5 hours
Kuantan
20
4 hours
Melaka
20
2 hours
Penang
55
5 hours
Singapore
80
5 ½ hours
Page 25
TAXI
Urban areas have numerous taxi companies that are easy to recognise and all
run on meters. Aside from the usual red taxis, there are also blue ‘executive’
taxis that offer a higher standard of service in exchange for a slightly higher
price. Taxis operating legally have license plates with a white background an
black numerals, all beginning with a capital H. The easiest way to get one is
to ask the reception des of your hotel to call you a taxi. You can also hail one
directly on the street. The booking of taxis can also be done via smartphone
using the app called “Easy Taxi” or “MyTeksi”, a free taxi booking app. Drivers
are certified safe and all will use taxi-meters. The app will also allow you to call
the driver directly and track him real-time on a map.
For metered taxis, rates are as follows: flagfall (first 1km) is RM 3; 10 sen for
each 115m or 45 seconds thereafter; RM 1 for each piece of luggage in the
trunk; plus 50% on each of these charges between midnight and 6 am.
Drivers are legally required to use their meters if they exist but some will
ask for a fixed fee, which will usually cost more Drivers usually try to charge
more during traffic jams, heavy rain and after hours. Should you run into any
unpleasantness, simply take the number of the cab and the driver’s name. By
law, both must be prominently displayed on the dashboard of the car. Phone
the authorities Tel: +6 03 8886 6400 to lodge a complaint against a particular
driver.
 List of taxi companies
• Airport Limo (from KL International Airport to KL) | Tel: +6 013 0088 8989
• Public Cab | Tel: +6 03 6259 2020
• Sunlight Taxi | Tel: +6 013 0080 0222
• Saujana Cab | Tel: +6 03 2162 8888
Page 26
RENTING A CAR
Rent-a-car companies include:
• Avis | Tel: 180088 & Tel: +6 03 7628 2317 | www.avis.com.my
• Hertz | Tel: +6 03 7718 1266 | www.simedarbycarrental.com
A valid overseas licence is needed to rent a car. An International Driving
Permit is usually not required by local car-hire companies, but it is advisable
you bring one. Cars are right-hand drive and you drive on the left side of the
road.
Cheapest rates can be found from RM176/day or RM1155/week, including
insurance and collision-damage waiver.
TRAIN
Malaysia’s privatised national railway is called Keretapi Tanah Melayu Berhad
Tel: +6 013 0088 5862 (7am to 10 pm) www.ktmb.com.my and has tracks
connecting the main cities of peninsular Malaysia from the border of Thailand
all the way down to Singapore. There are two main types of services: express
and local trains. Express trains are air-conditioned and are divided in 1st, 2nd
and 3rd class. These trains have restaurant-wagons and there are sleeping
berths for 1st and 2nd class on over-night trains. Reservations are mandatory
for journeys on 1st and 2nd class.
Train fares from Kuala Lumpur
Destination
Premier (class 1)
Superior (class 2)
Economy (class 3)
Johor Bahru
RM64++
RM33++
RM22++
Seremban
RM19++
RM13++
RM7++
Singapore
RM68++
RM34++
RM23++
PUBLIC TRANSPORT IN KUALA LUMPUR
Kuala Lumpur has a complex railway transportation system, with different
companies operating different lines that are built separately. Changing from
one line to another may mean walking a block or two and purchasing a new
ticket in some cases. Tickets can be purchased from machines at the stations.
The railway system comprises:
• KL Monorail RM1.20 - RM 2.50; 6am to midnight
• KTM Komuter Trains RM 1 per stop; 6am to 11:45 pm
• Light Rail Transit (LRT) RM1 - RM 2.80; 6am to 11:45 pm
Page 27
PRACTICAL INFORMATION
 List of public holidays in Malaysia (2014-2015)
In addition to national public holidays, each state has its own holidays, usually
associated with the Sultan’s birthday or a Muslim celebration. Keep in mind
that Muslim holidays move backward 11 or 12 days each year. Hindu and
Chinese holidays also vary, but remain more or less in the same month. This
list provides an overview of the main public holidays in Malaysia, but there are
extra holidays in certain states only. For an updated version of public holidays
visit www.publicholidays.com.my
2015
New Year’s Day
1 January
Nuzul Al-Quran
5 July
Prophet
Muhammad’s
Birthday
3 January
Hari Raya Puasa
28 - 29 July
Federal Territory Day
2 February
National Day
31 August
Thaipusam
3 February
Malaysia Day
16 September
Chinese New Year
19 - 20 February
Hari Raya Haji
24 - 25 September
Good Friday
(only Sabah &
Sarawak)
3 April
Awal Muharram
15 October
Labour Day
1 May
Deepavali (except
in Sarawak)
11 November
Wesak Day
3 May
Prophet
Muhammad’s
Birthday
24 December
Agong’s Birthday
6 June
Christmas
25 December
Page 28
 Office hours
Government offices are usually open from 8am to 4:15pm from Monday to
Friday. Most close for lunch from 12:45pm to 2pm and on Friday the lunch
break is from 12:15pm to 2:45pm for Friday prayers at the mosque.
Banks are open from 10am to 3pm on weekdays and 9:30am to 11:30am on
Saturday.
Department stores, shopping malls and larger stores are open from around
10am to 9pm or 10pm, usually seven days a week. Of course, there are some
shops that will be closed on certain days or hours, to the owner’s discretion.
Most parts of Malaysia follow a working week from Monday to Friday, with
Saturday a half-day. Depending on the state, government offices, banks and
many shops are closed on Friday and Saturday afternoon.
 Visa regulations
Belgian citizens do not require a visa to visit Malaysia for a visit of less than
90 days. Your passport needs to be valid for at least 6 months after you enter
Malaysia. If you are staying longer than 90 days in Malaysia, you need to
contact the Malaysian embassy in Brussels. Malaysian citizens do not require
a visa to visit Belgium or any Schengen countries for a visit of less than 90
days within a 6-month period. For work and study purposes, a visa is required.
Please consult the website of the Embassy for more details.
 Customs
The following can be brought into Malaysia duty-free: up to 1L of alcohol,
225g of tobacco, gifts and souvenirs valued not exceeding RM400, Food
preparations up to a total value not exceeding RM75. If more than these
amounts are brought in, you are liable to pay duty on the excess amount.
There is a death penalty for drug trafficking or the possession of illicit drugs.
 Electricity
Malaysia uses a United Kingdom type three-square pin plug, electricity supply
of 220V to 240V. However, it is possible to use European plugs in multiple
sockets or use an international travel adapter.
Page 29
LANGUAGE
The official language of Malaysia is Malay,
commonly referred to as ‘Bahasa’ or
‘Bahasa Melayu’. However, English is
very widely spoken, especially in Kuala
Lumpur. Many among the educated classes
speak fluent English. The language of
business is predominantly English as well.
In addition to Malay and English, many
Malaysians speak several other languages
including Tamil, Mandarin, Hokkien and
Cantonese.
Basic Malay lexicon
 General Words
Page 30
Yes
Ya
No
Tidak
Thank You
Terima Kasih
I am sorry
Saya minta ma-af
Excuse me
Ma-afkan saya
Hello
Hello
Goodbye
Selamat Jalan
How are you?
Apa Khabar?
Welcome
Selamat Datang
I come from Belgium
Saya dari Belgium
My name is …
Nama saya …
I do not understand
Saya tidak faham
 Transport
Airport
Lapangan Terbang
Taxi
Teksi
Train
Kereta Api
Hotel
Hotel
Exit
Keluar
Entrance
Masuk
Near
Dekat
Petrol Station
Stesyen Minyak
Road/Street
Jalan
Traffic Light
Lampu Isyarat
Slow Down
Kurangkan Laju
Stop
Berhenti
Straight Ahead
Jalan Terus
Turn Left
Belok Kiri
Turn Right
Belok Kanan
I am going to…
Saya pergi ke…
 Shopping
How much?
Berapa?
How much does this cost?
Berapa harganya?
Wait a minute
Tunggu Sekejap
That’s expensive
Mahal sangat
Can you make it less?
Boleh kurangkan sikit?
Fine
Baiklah
Ok
Boleh
I will buy it
Saya nak membelinya
Money
wang; duit
Page 31
 Numbers
Page 32
One
Satu
Two
Dua
Three
Tiga
Four
Empat
Five
Lima
Six
Enam
Seven
Tujuh
Eight
Lapan
Nine
Sembilan
Ten
Sepuluh
One Hundred, two hundred etc
Seratus, Dua ratus
One Thousand, two thousand etc
Seribu, Dua ribu
Twenty One
Dua puluh satu
One Hundred and Fifty Two
Seratus lima puluh dua
STUDYING IN MALAYSIA
Malaysia offers a number of options for both lower and higher education
ranging from public, private, expatriate and international institutions, with a
growing emphasis on international students and globally recognized courses.
Standards of education can be argued to match Singapore or Hong Kong but
often at more affordable prices. In addition to this, universities have begun
to offer an extensive selection of courses and even programmes where
qualifications from renowned institutions overseas can be attained whilst
studying here, where the cost of living is significantly lower.
For example, an estimated annual cost of tuition fees in a private university/
college/foreign university branch campus in Malaysia is RM20,000 and the
estimated cost of living is RM15,000 a year. The total annual cost, RM35,000
is roughly equivalent to 9,000 €.
According to data in 2007, Malaysia is the top 11th destination in the world
for international education/student enrolment at tertiary level. The bulk of
international students enrolled in Malaysia come mostly from Asia, Africa
and the Middle East. Hence lower living and education costs, increasingly
recognized qualifications, and a diverse cultural environment are all lucrative
attractions to studying in Malaysia.
For more information see www.studymalaysia.com
 Malaysian students from Belgian Universities
There were many Malaysian students studying at Belgian Universities in
the 70’s and 80’s, mostly in the field of agriculture and medicine. They have
formed an alumni association in Malaysia.
Page 33
 3+0 Degree Programmes
The ‘3+0’ programme is an extension of a previous ‘2+1’ programme that
allows the completion of all three years of a partner university’s degree at a
Malaysian institution. Students will conduct their entire bachelors degree in
Malaysia with the foreign partner university awarding the qualification. The
student registers with both institutions and follows the same syllabus and
obtains the same qualifications as students in the host university overseas.
Thus, this allows students to obtain foreign university qualifications whilst
paying in MYR for their course fees and living expenses.
 List of Notable Private Universities
English is used as the primary medium of instruction at most private higher
educational institutions while Bahasa Melayu is used in most public universities.
• HELP University College, Kuala Lumpur
• International Medical University (IMU), Kuala Lumpur
• KDU University College
• Limkokwing University of Creative Technology (LUCT), Putrajaya
• Malaysia University of Science and Technology (MUST), Selangor
• Multimedia University (MMU), Cyberjaya / Melaka
• Open University Malaysia (OUM), Kuala Lumpur
• SEGi University College, Selangor
• Sunway University, Selangor
• Taylor’s University, Selangor
• Universiti Teknologi Petronas (UTP), Selangor
• Universiti Tun Abdul Razak (UNITAR), Selangor / Kuala Lumpur
• University Kuala Lumpur (UniKL), Kuala Lumpur
• University Tunku Abdul Rahman (UTAR), Kuala Lumpur
For a comprehensive list of universities see www.mohe.gov.my
 List of Foreign University Branch Campuses
• The University of Nottingham (UK) in Kuala Lumpur
• Monash University (Australia) in Selangor
• Newcastle University (UK) in Johor
• Curtin University (Australia) in Sarawak
• Swinburne University of Technology (Australia) in Sarawak
Page 34
BUSINESS IN MALAYSIA
ECONOMIC HISTORY
At the independence of Malaysia in 1957, the country inherited an economy
based on two main products: rubber and tin. In the 60’s and 70’s, the
economic structure was determined by the income of raw minerals and
agricultural products. From the 80’s onwards, the economy underwent a
period of diversification and rapid growth, where new domestic and foreign
investments appeared. Its economy transformed from the 1970s to the 1990s
into a multi sector economy. One of the ideal targets of Malaysia is to become
a developed country by 2030.
At present, Malaysia has a highly open economy with diversifying export
markets, with the primary commodities being rubber, crude petroleum, tin,
palm oil and saw logs.
OVERVIEW OF THE ECONOMY
 Sector of agriculture, forestry and fishery
Local production of food and the plantation of agricultural products for the
international market of palm oil, rubber, cacao, fruits, pepper, wood, and
coconut oil are the most important. The palm oil sector remains the top
agricultural activity of Malaysia. Malaysia is the second largest producer of
palm oil in the world (after Indonesia), with 60% of palm oil exports going to
the EU, China, US, India and Pakistan. Malaysia accounts for 41% of world
palm oil production and 47% of world palm oil exports.
Page 35
Felda Global Ventures Holdings (FGVH) or FELDA (Federal Land Development
Authority), a Malaysian state owned company, is the world’s third largest
palm oil company by acreage and is the world’s second largest initial public
offering (IPO) after Facebook in 2012. It manages more than 2 million acres
of plantation and Malaysia’s largest sugar mill. It has plantations in Indonesia,
soybean and canola factories in US and Canada and is still looking for more
plantations in South East Asia and Africa.
This sector is forecasted to hold 10.05% of the GDP in 2014 and employs an
estimated 12.6% of the labour force in 2013.
 Sector of Oil & Gas; Mining & Quarrying
This includes the production and refinement of raw petrol, production of
gas and exploitation of tin and other minerals such as copper, iron, bauxite,
limestone, kaolin and silica. Malaysia is ranked 10th in the world and the 3rd
in the Asia-Pacific region in terms of its gas reserves. It is the second largest
exporter of liquefied natural gas after Qatar and profits from higher world
energy prices. Around 38% of its reserves are found in the east coast of the
Malaysian Peninsular while 48% is in offshore Sarawak and 14% in offshore
Sabah.
Oil & gas supplies more than 40% of government revenue, mainly through
the state oil producer, Petronas. It was ranked by Fortune as the 80th largest
company in the world and the 13th most profitable. Petronas has become
an integrated international company with business interests in more than 35
countries.
This sector is forecasted to hold 6.3% of the GDP in 2014 and employs an
estimated 0.4% of the labour force in 2013.
 Sector of Manufacturing
Before the 70’s, Malaysia’s industrialization was based on the substitution
of import through the production of goods made of local raw materials.
From this period on, the country re-orientated its strategy to industry with
high labour force intensity, based on exports. The government adjusted its
priority into attracting foreign investments and the sector of electronic and
electric products flourished. In the 80’s heavy industry such as steel and the
automotive industry made their way into the country.
Page 36
In the 90’s Malaysia had to face the competitiveness of other emerging
economies in the area such as China and Vietnam who employed low salary
workers. The country was forced to shift its priority to more technologically
advanced products. In other words, Malaysia went from labour intensive to
capital-intensive industry. In 2011 the top 5 export of manufactured goods
were: electronics, electrical machinery and appliances (46.6%); chemicals,
chemical and plastic products (10.2%); petroleum products (7.8%); iron,
steel and metal products (6.0%); machinery and equipment (4.6%). The
manufacturing sector is forecasted to hold 27.2% of the GDP for 2014 and
employs an estimated 28.9% of the labour force in 2013.
 Sector of Services
This sector accounts for over half of the country’s GDP and employment. It
consists of transportation, communication, tourism, distribution, bank and
financial operators etc. The sector of services is forecasted to hold 58.9%
of the GDP for 2014 and employs an estimated 53.1% of the labour force
in 2013. Employment per type of service: finance, insurance, real estate
and business services (7%); transport, storage and communication (5.8%);
government services (10.2%); other services (30.1%).
 Sector of Construction
Owing to the rapid expansion of the economy, there has been an important
demand from both private and public sectors. A real construction fever hit
the country until right before the economic crisis of South-East Asia in 1997,
resulting in delaying or even abandoning of several building projects. In 1998
the sector diminished by 20%. The construction sector is forecasted to hold
3.4% of the GDP for 2014 and employs an estimated 6.3% of the labour force
in 2013.
REGIONAL DEVELOPMENT
Some regions of the country are more industrialised than others, which make
the wealth of the country unequally divided. The industrial regions of Malaysia
are mainly concentrated in the states of the west coast of the peninsula
(Penang, Kuala Lumpur, Selangor etc) and are export oriented. The east coast
of the peninsula are the agricultural and resource processing areas. They still
hold resources such as tin deposits, wood, petroleum, gas and gold deposits.
Page 37
The eastern half of Malaysia, also known as Malaysian Borneo, boasts the
rural and forested areas of the country. Their main industry is the processing of
local raw materials such as timber, pepper, petroleum and gas. While less
populated and less developed than West Malaysia, it has a larger land mass
and more natural resources. Together, Sabah and Sarawak hold the bulk of
the country’s oil reserves.
To counter the inequality of the economic development, government
agencies have been installed in the rural regions, such as the State Economic
Development Corporations and Regional Development Agencies, port
authorities and municipality. These agencies are granted to intervene in the
development of the rural zones and make up their own policies for incentives
for potential investors.
BELGIUM-MALAYSIA TRADE
There are at present, around 1069 Belgian companies exporting to Malaysia,
with a further 1731 companies interested in the market of exporting to Malaysia.
Page 38
Belgium & malaysia
æ2014 - first 6 months
Malaysia = 52nd client
EUR 252.3 million: -29.5%
Malaysia = 48th supplier
EUR 365.0 million: +18.2%
Trade balance: EUR -112.7 million
Major sections
Export
Share
Import
Share
Chemical products
33.0%
Machinery & equipment
30.5%
22.6%
Optical instruments
25.0%
Plastics
12.7%
Plastics
14.2%
æ2013
Malaysia = 50th client
Malaysia = 46 supplier
th
Trade balance: EUR -97.7 million
Major sections
Export
Share
Import
Share
Chemical products
28.0%
31.3%
Base metals
25.4%
Plastics
15.4%
16.4%
Optical instruments
12.0%
* Reproduction is authorised, provided the source is acknowledged.
Page 39
BELGIAN INVESTMENTS IN MALAYSIA
There are over forty Belgian companies operational in Malaysia (see List of
Belgian Companies in Malaysia) in a variety of sectors, the most prominent
being the chemical sector, basic material sector and innovative technology
sector.
The chemical sector including pharmaceuticals holds the largest amount of
Foreign Direct Investment (FDI) in Malaysia and has more than seven Belgian
companies active within the sector. The basic materials industry holds
the second largest amount of Belgian FDI and has more than five Belgian
companies operational. The sector of innovative technology is an emerging
sector in Malaysia and one Belgium has started to capitalise on.
Malaysia presents itself as a competitive production site as well as an
incentive driven export site. Geographically, Malaysia is a convenient trade
hub in the Asia-Pacific region and is often used as a ‘launch pad’ to access
the Asian market and for global business in terms of sales and marketing.
These reasons, together with its abundance of natural resources and politically
stable climate, make Malaysia an attractive location for potential investment.
INVESTMENT INCENTIVES AND BARRIERS
Malaysia has been establishing, over the last twenty years, a number of
incentives to attract Foreign Direct Investment (FDI) aimed to promote the
development of selected industries and activities. These include fiscal
incentives, tariff incentives and exceptions from Bumiputera requirements.
However, the government, through the policies, requirements and restrictions
of its ministries, continues to maintain regulation of foreign investment.
The main body governing these incentives and barriers is the Malaysian
Investment Development Authority (MIDA). www.mida.gov.my
 Tax incentives
Direct tax incentives such as the Pioneer Status (generally a 70% income
tax exemption over 5 years) and Investment Tax Allowance (generally 60% of
capital expenditure over 5 years) have been introduced by the government,
with up to 100% exemption available depending on the industry and activity.
These exemptions are available for the sectors of Manufacturing, Agriculture,
Tourism, Aerospace Industry, Knowledge based activities, Manufacturing
related services, Environmental Management, R&D and Medical Devices
industry.
Page 40
Additional incentives include Investment allowance, Reinvestment allowance,
Accelerated capital allowance and Tariff related incentives such as the
exemption of import duty.
 Regional and industrial incentives
In order to promote the investment and development of certain areas,
additional incentives are provided to the five economic corridors of:
• ECER (Eastern Corridor Economic Region) which includes the States of Kelantan, Terengganu, Pahang and Mersing district of Johor
www.ecerdc.com.my
• Iskandar Malaysia based in the State of Southern Johor
www.iskandarmalaysia.com.my
• NCER (Northern Corridor Economic Region) which includes the States of Perlis, Kedah, Penang and Northern Perak www.ncer.com.my
• SCORE (Sarawak Corridor of the Renewable Energy) based in the
State of Sarawak www.sarawakscore.com.my/modules/web/
• SDC (Sabah Development Corridor) based in the State of Sabah
www.sedia.com.my
 Barriers: Bumiputera equity requirement
Foreign investment in key sectors, including telecommunications, financial
services, professional services, petroleum and gas, and mining is subject to
certain restrictions including limitations of foreign equity (generally capped at
30%) and requirements that foreign firms enter into joint ventures with local
partners.
Although initially the Foreign Investment Committee (FIC) Guidelines foresaw
a general 30% minimum bumiputera (indigenous Malays) stake in locally
incorporated companies, changes in 2009 allowed for the reduction of the
30% bumiputera equity requirement for newly listed companies to 12.5%
for 27 services sub-sectors including ICT, healthcare and tourism (this is not
applicable to strategic industries such as water, telecommunications, ports
and energy).
While investors in industries targeted for FDI by the government often can
negotiate favourable terms with ministries or other regulatory bodies (including
case-by-case waivers of certain regulations), investors in non-targeted
industries face a complex web of regulations and policies which can be an
obstacle to investment.
Page 41
 Barriers: Public procurement
Public procurement, also known as Government procurement, plays a
significant role in the Malaysian economy. There are formal procurement rules
and policies in place that are designed to serve a variety of goals including
economic development and the improvement of bumiputera economic status.
International tendering is only allowed when goods and services are not
available locally. In most cases, foreign suppliers use local partners or
intermediary to submit tenders. Bumiputera suppliers benefit from preferential
treatment in international tendering that consists of a price bonus. All
individuals, companies and corporate bodies wishing to participate in the
procurement of works, supplies and services are required to be approved by
the Ministry of Finance.
MALAYSIA AND ASEAN
Malaysia is one of the founding members of the Association of South East
Asian Nations, created in 1967. ASEAN has 10 participating states: Malaysia,
Singapore, Indonesia, the Philippines, Thailand, Brunei, Vietnam, Myanmar,
Laos and Cambodia. ASEAN has created the ASEAN Free Trade Area (AFTA)
in order to have a free-exchange area.
Malaysia continues to play an important economic role in the ASEAN region
with its economy being the 3rd largest in the region after Singapore and
Thailand. The country’s values and interests are inherent in policies and
projects of ASEAN such as its political and economic agreements (notably
FTAs).
ASEAN as a whole represents the EU’s
3rd largest trading partner outside Europe
(after the US and China), with Malaysia
being EU’s second most important trading
partner inside ASEAN. Because of this,
the EU-ASEAN relationship remains vital
to Belgium-Malaysia trade as evident with
Belgium holding 3.9% of the total trade
share between Malaysia-EU trade in 2011.
Page 42
EU-MALAYSIA FREE TRADE AGREEMENT
Negotiations for a Free Trade Agreement (FTA) between the EU and Malaysia
were opened in December 2010, with the aim being long-term framework for
economic relations.
Although not yet established at the time of writing, the anticipated outcome is
that European companies will benefit from improved market conditions and will
gain a firmer foothold in the growing Asian market. It could potentially result in
the eventual removal of tariffs on all trade in goods and the liberalization of the
Malaysian services sector to levels exceeding WTO commitments. Malaysia
is predicted to have an 8% GDP growth by 2020 if a comprehensive FTA
is forged.
Page 43
LIST OF BELGIAN COMPANIES IN MALAYSIA
1. AGRIPHAR SDN BHD
16, Jalan Mutiara Emas 7/10
Perindustrian Ringan Taman Mount Austin
81100 Johor Bahru
Tel: +6 07 352 5178
www.agriphar.com
Product: agricultural fungicides
& herbicides
2. AGFA (ASEAN) SND BHD
Unit 704, Block B, 7th floor,
Kelana Business Centre
97, Jalan SS 7/2
47301 Kelana Jaya
Tel: +6 03 7882 7300
www.agfa.com
Product: graphic films, medical
& industrial products
3. BARCO MALAYSIA SDN BHD
27-1 & 27-2, Block D1,
Jalan PJU 1/41,
Dataran Prima
47301 Petaling Jaya
Tel: +6 03 7880 3362
www.barco.com
Product: projectors
4. BARRY CALLEBAUT MALAYSIA
SDN BHD
Lot 2, Lebuh Sultan Mohamed 1
Bandar Sultan Suleiman
42000 Port Klang
Tel: +6 03 3169 3333 | +6 03 3176 3082
www.barry-callebaut.com
5. BELGA ZONE PRODUCTION SDN BHD
17-2A, Jalan Perdana 4/8
Pandan Perdana Cheras
55300 Kuala Lumpur
Tel: +6 016 610 2484
www.belgazone.com
Product: photography
Page 44
6. BIOMOLECULAR INDUSTRIES
SDN BHD
Unit B-05-3A, 5th floor, Block B
(West Wing) PJ8 Office Suite N° 23
Jalan Barat, Seksyen 8
46050 Petaling Jaya.
Tel: +6 03 7781 1611
www.masteel.com.my
Product: radiopharmaceuticals and
radioisotopes
7. BIOTEC INTERNATIONAL SDN BHD
Lot 35, N°8, Persiaran Kuda Lari
Country Heights
43000 Kajang
Tel: +6 03 8737 3700
www.biotechcorp.com.my
Product: biogas & waste treatment
8. BKS
N°12, Jalan High Tech 5,
Kawasan Perindustrian High Tech,
Off Jalan Sungai Lalang,
43500 Semenyih
Tel: +6 03 8723 3629
www.bks-pelletizing.com
Product: industrial knife production
and services.
9. BOCAD SERVICE INTERNATIONAL
Menara Wisma MCIS
Level 5, Tower 1, Jalan Barat,
46050 Petaling Jaya
Tel: +6 03 7954 9523
www.bocad.com
Product: software for steel construction
10. COGEBI ASIA SDN BHD
N°3, Lot 752, Jalan Subang 3,
Taman Perindustrian Sungai Penaga,
47610 Subang Jaya
Tel: +6 03 5635 0800
www.cogebi.com
Product: mica products
11. CONFISERIE JO SDN BHD
48 Mezzanine Floor, Jalan Pasar
41400 Klang
Tel: +6 03 2288 8118
Product: Leonidas chocolates retail
12. CYPORE TECHNOLOGY SDN BHD
(joint venture it4ip s.a. and Biocytech)
7, Laluan Perusahaan kledang 9
Chandan Raya Industrial Estate
31450 Ipoh
Tel: +6 01 2519 9098
www.it4ip.be
Product: R&D, medical devices,
automation equipment and sales
of Paptest business
13. DENNISTON SDN BHD
26th Floor, UBN Tower
10 Jalan P. Ramlee,
50250 Kuala Lumpur
Tel: +6 03 2031 3418
www.denniston.com.my
Activity: architects
16. E-CARBON ASIA SDN BHD
71-71A, Jalan Sesama,
Taman Perusahaan Batu caves
68100 Selangor
Tel: +6 03 6189 3614
www.ecarbonasia.com
Product: carbon brushes
17. EMULCO SDN BHD
BP Port Kelang Installation
Lot 197 II & 197 III
62, Jalan Pelabuhan Utara
42000 Port Kelang
Tel: +6 03 3168 5193 www.emulco.com
Product: wax emulsions
18. ETIQA AGEAS/MAYBAN FORTIS
HOLDINGS SDN BHD
Dataran Maybank,
1, Jalan Maarof
59000 Kuala Lumpur
Tel: +6 03 2785 3002
www.etiqa.com.my
Product: financial and insurance
products.
14. DESMET BALLESTRA (M) SDN BHD
19.
Wisma Comcorp
Level 3, 37, Jalan Pelukis U1/ 46
Temasya Industrial Park,
Glenmarie
40150 Shah Alam
Tel: +6 03 5569 4829
20.
www.desmetballestra.com
Product: oils & fats equipment, detergents,
oleochemical and biodiesel industries
15. DPO INTERNATIONAL SDN BHD
DPO House
B2-G, Lorong Selangor Pusat
Komersial Gaya
Pusat Bandar Melawati
53100 Kuala Lumpur
Tel: +6 03 4108 1282
www.dpointernational.com
Product: food & beverage
FLEXSYS ASIA PACIFIC SDN BHD
Lot 120/ 120A, Jalan Gebeng 2/3
Gebeng Industrial Estate
26080 Kuantan
Tel: +6 09 585 6199
www.flexsys.com
Product: chemicals
IBA MOLECULAR INDUSTRIES
SDN BHD
Unit B-05-3A 5th floor, Block B
(West Wing)
PJ 8 Office Suite N°23
Jalan Barat
Seksyen 8
46050 Petaling Jaya
Tel: +6 03 7781 1611
www.iba-worldwide.com
Product: radio-isotopes &
radiopharmaceuticals
Page 45
21. ICM TECHNICAL SERVICES SDN BHD
8, Jalan Industri USJ 1/8
Taman Perindustrian USJ 1
47600 Subang Jaya
Tel: +6 03 8023 1161
www.icmts.com
Product: industrial radiology
22. JAN DE NUL
Level 2, Lot A, Bangunan Perisind
Jalan Timbalan
80000 Johor Bahru
Tel: +6 07 221 0520
www.jandenul.com
Activity: dredging
23. KEWLOX CABINETS
Level G3, shop A4-1-01
1 Jalan Dutamas
54800 Kuala Lumpur
Tel: +6 03 6211 4961
www.kewloxcabinets.com
Product: furniture
24. LHOIST (M) SDN BHD
Suite 3A-3, Level 3A Menara CIMB
Jalan Stesen Sentral 2,
Kuala Lumpur Sentral,
50470 Kuala Lumpur
Tel: +6 03 2859 1000
www.lhoist.com
Product: limestone and lime products.
25. LVD (M) SDN BHD
14, Jalan Kartunis U1/47
Seksyen U1, Temasya Industrial Park
40150 Selangor.
Tel: +6 03 5569 5861
www.lvd.com.my
Product: machine tools
26. NINOLAC (M) SDN BHD
12, Lintang Sg Keramat 2B
Taman Klang Utama
42100 Klang
Tel: +6 03 3291 4589
www.belourthe.be
Product: baby cereals
Page 46
27. MATERIALISE
Unit 5-01, Menara OBYU
No. 4, Jalan PJU 8/8A,
Damansara Perdana
47820 Petaling Jaya
Tel: +6 03 7724 1415
www.software.materialise.com
Product: software development.
ODYSCIENCE ASIA SDN BHD
28. Level 20, Menara Standard Chartered
30, Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: +6 03 2117 5262
Mobile: +6 012 976 5004
www.odyscience.com
Product: service in the pharmaceutical
and nutritional industry
OLEONASIA-PACIFIC SDN BHD
29. Suite 28-08 Level 28, Centro
8 Jalan Batu Tiga Lama
41300 Klang
Selangor Darul Ehsan
Tel: +6 03 3345 2782
www.oleon.com
Product: oleochemicals
PALING INDUSTRIES SDN BHD
30. Lot 12, Jalan Perusahaan 4,
68100 Batu Caves
Tel: +6 03 6189 8333
www.paling.com.my
Product: PVC pipes, fittings and
sanitary war
PRODYCO TECHNOLOGIES
31. SDN BHD
5/2 Persiaran Syed Putra 3,
Taman Persiaran Desa
50460 Kuala Lumpur
Tel: +32 682 8262
www.prodyco-technologies.com
32. ROMAT INTERNATIONAL
(ASIA PACIFIC) LTD
19, Lorong Dungun
Damansara Heights
50490 Kuala Lumpur.
Tel: +6 03 2095 8555
www.promat-ap.com
Product: building materials
33. PU PROFILE SDN BHD
Lot 5834, Jalan Perusahaan 3, Kamunting
Industrial Estate
34600 Kamunting
Perak Darul Ridzuan
Tel: +6 05 891 2188
www.puprofile.com
Product: Architectural polyurethane
mouldings
34. SIBELCO MALAYSIA SDN BHD
Unit 201D, Level 2, Tower D, Uptown 5
5, Jalan SS21/39 Damansara Uptown
47400 Petaling Jaya.
Tel: +6 03 7729 9822
www.sibelcoasia.com
Product: kaolin
35. SILTERRA (M) SDN BHD
Lot 8, Phase II
Kulim Hi Tech Park
09000 Kulim
Kedah Darul Aman
Tel: +6 04 401 5111
www.silterra.com
Product: semiconductor and micro
devices industry
36. STRAITS DESIGN SDN BHD
1, Jalan BRP 9/1D
Perusahaan Bukit Rahman Putra
47000 Sungei Buloh
Tel: +6 03 6157 2228
www.straits-design.com
Product: street and industrial light
fittings
37. SUNSHINE SPECIALITIES
SDN BHD
No.2 Jalan PJS 11/14
Bandar Sunway
46150 Petaling Jaya
Tel: +6 03 3 5631 3887
www.fibruline.com
Product: fibruline food ingredient
38. PURATOS MALAYSIA SDN BHD
Lot 8, Jalan 2/32A
Mukim Batu, Batu 6 1/2,
Jalan Kepong, 52000 Kuala Lumpur.
Tel: 03 6259 3230
Fax: 03 6259 3231
www.puratos.com.my
Product: bakery ingredients
39. TAMINCO NV - MALAYSIA
LIAISON OFFICE
Unit B-117, Block B 1st floor
17, Kelana Square
47301 Jalan SS7/Kelana Jaya
Petaling Jaya
Tel: +6 03 7494 4866
www.taminco.com
Product: production & marketing of
alkylamines and derivatives
40. TIDEWAY DI SDN BHD
(Regional office of DEME)
Level 20 Menara Standard Chartered,
30 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: +6 03 2117 5368
www.dredging.com
Activity: dredging
41. TVH MALAYSIA SDN BHD
42, Jalan Tabla 33/21
Shah Alam Technology Park,
Seksyen 33, 40460 Shah Alam
Tel: +6 03 5121 1199
www.tvh.com.my
Product: fork lift parts and spare parts
Page 47
42. UMICORE MALAYSIA SDN BHD
PLO 376, Jalan Perak 4
Pasir Gudang Industrial Estate
81700 Pasir Gudang
Tel: +6 07 254 7407
www.zincchemicals.umicore.com
Product: zinc metal pigments
43. VANBREDA INTERNATIONAL
3B-15-3A, level 15, Block 3B
Plaza Sentral, Jalan Stesen Sentral 5,
50470 Kuala Lumpur.
Tel: +6 03 23 217 6824
Product: insurance & finance
44. VESUVIUS KSR SDN BHD
Lot PT 11693 (Block B), Kawasan Industri,
Bandar Sultan Suleiman
42000 Pelabuhan Kelang.
Tel: +6 03 3176 0508
www.vanbreda-international.com
Product: refractory and specialty ceramics
45. VICTOR BUYCK STEEL CONSTRUCTION
SDN BHD
Lot 51, Oakland Industrial Park
70200 Seremban
Tel: +6 06 764 9008
Product: steel construction
46. VYNCKE SDN BHD
C-17-07, Level 7, Block C,
3 Two Square, 2 Jalan 19/1
46300 Petaling Jaya
Tel: +6 03 7952 9000
www.vyncke.com
Product: agricultural burners
& boilers
48. ZEN TECH ASIA SA
Technology Park Malaysia
Bukit Jalil
57000 Kuala Lumpur
www.zentech.be
Product: IVD kits for prenatal,
neonatal, paediatric use
49. BEKAERT SOUTHERN WIRE
SDN BHD
40000 Lot 4808, Jalan Utas 15/7,
P.O.Box 15
Shah Alam
40200 Selangor
Tel: +6 03 5519 1501
www.bekaert.com
Products: Drawn steel wire products
and advanced coatings
50. SWIFT
Corporate Services Centre
Level 18, Tower 3 Avenue 7
Bangsar South,
No.8 Jalan Kerinchi
59200 Kuala Lumpur,
Tel: +6 03 2773 7500
www.swift.com
Product: Financial communication
platform
CONFIRMED PROJECTS:
EUROFIT | Milk production
PL DISTRIBUTION | Chocolate store
47. X-FAB SARAWAK SDN BHD
1, Silicon Drive
SamaJaya FTZ
93350 Kuching
Tel: +6 08 235 4888
Email:[email protected]
www.xfab.com
Product: foundry products
Page 48

Survival kit - Belgium in Malaysia

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