Develop - INTERACTION Home Page

Harris Markopoulos
Station Manager, Aegean
Airlines, Greece
Nikolaos Papagiannopoulos
Airport Business Systems,
Athens International Airport,
Greece
INnovative TEchnologies and
Researches for a new Airport Concept
towards Turnaround coordinatION
Airline-Airport solutions
coordinating airport processing
pertinent to aircraft turnaround
INTERACTION AT A GLANCE
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Operational expertise
Knowledge on current processes and systems
Direct contact with Turnaround inefficiencies
End users of INTERACTION solutions
Will validate the concepts and prototypes developed
Should also consider Cost-Efficiency
Enhance each process
time-efficiently
by
Proposing and developing new procedures and
technologies
by
Proposing and developing:
• Enhanced platform for APT info storage & mgmt
• Extended tool supporting integrated decision making
Make processes more
environmentally friendly
New concept for
coordinated management
of APT processes
Through 5 knowledge groups divided in 13 innovation areas
Advanced
concepts &
techniques
for time
efficient
freight
operations
Green
concepts &
techniques
for apron
operations
New extended
information
management
platform and
decision
support tools
• New concepts for
PAX & BAG flow
• New PAX
boarding/deplanin
g concepts and
re-design of
gates
Advanced
concepts &
techniques for
fleet, mobiles &
equipment
management at
the apron area
Non- cordinated Turnaround
Airport (Airport Operations DataBase)
Cargo (Cargo Community System)
Integrated Turnaround
Integrated System
CURRENT PAX & BAG
PROCESSES
DEPARTING FLIGHT
Check-in & drop off
Security
screening
Pre-flight process
Security
Control
Baggage
sorting
Emigration
Control
Boarding
Transporting
to aircraft
Loading
Aircraft crew control
Weight & Balance
Departure
ARRIVING FLIGHT
Deplaning
Arrival
Baggage
reclaim
Unloading
Transporting
to terminal
Immigration
Control
TURNAROUND AS A WHOLE
TURNAROUND AS A WHOLE
Turnaround Critical Path
Connection of specific tasks that limits the shortest turnaround time due to interdependencies
Type of Connections
Sequence
Parallel
Examples of Interdependencies
logical sequence
resources availability
lack of information
temporal/spatial restrictions
The Turnaround management process relies on:
• a proper coordination of resources within the entire airport or a single stand position
• a time critical process with many stochastic disturbance variables
Petri Nets
modeling formalism very suitable for
causal analysis of asynchronous,
parallel and concurrent processes
Colored Petri Nets
Higher level modeling formalism which
preserves the petri net characteristics but
also enhances the specification of the
information that flows between the actors
Monitors the interdependencies between sub-processes
and opens an approach for:
• designing mitigation mechanisms to block the
propagation of delays and perturbations
• removing non-added value operations
INEFFICIENCY IN ONE PROCESS PROPAGATES TO THE OTHER
PROCESSES
2nd Catering
truck unavailable
KPI’s
32 minutes
6 tasks in the Critical Path
44 minutes
10 tasks in the Critical Path
Delay in fuelling
and catering time
speed up (25 % )
32 minutes
6 tasks in the Critical Path
28 minutes
10 tasks in the Critical Path
INEFFICIENCIES & POTENTIAL
SOLUTIONS
1 LONG BOARDING TIME
• Boarding  majority of Turnaround time
• Airlines offer lower rates for no checked bags  Increases
number and size of handbags
• 50% of boarding time spend on seat finding & handbags storing
PRELIMINARY SOLUTIONS
Smartphone
notifications to
passengers:
flight updates,
gate…
Modify aircraft available
space for handbag
Definition of
algorithms to
optimise boarding
sequence
Advanced
boarding
sequences
Standardisation of
handbag measures
Use of
biometrics to
speed boarding
Automatic system
to detect oversized handbag
at security check
2
MISCONNECTED PASSENGERS
• Limited information to passengers on connecting flight
• Limited real time information to the airline regarding status
of connecting flights
PRELIMINARY SOLUTIONS
Centralised airport
information management
platform
Smartphone
notifications to
passengers: gate,
way to gate…
Personalised FIDs
at the airport through
boarding pass screening
On-board
information to
passengers
Image recognition for
faster bag location to
unload connecting
bags first
ULD structuring at
bag sorting: connect
bags  first out
Use of existing
technologies to track
pax inside the terminal
Bulk loading
sequence: only
load passengers
at the gate
3
MISSING PASSENGERS AT THE GATE
– NEED TO UNLOAD BAGGAGE
• Missing passenger at the gate implies taking decision: wait
for passenger or unload its bag and leave without passenger
• Location & unloading of bag takes long time
PRELIMINARY SOLUTIONS
Centralised airport
information management
platform
Enhanced use
of smartphone
APPs: tracking and
notifying
ULD structuring at
baggage sorting area 
knowledge of bag
location in ULD
Personalised FIDs
at the airport through
boarding pass screening
Unification of pax &
bag process: drop
off at the gate
ULD load
prioritisation: load
ULDs with more
% pax at the gate
Use of image recognition
for faster baggage location
Use of existing
technologies to
track pax inside
the terminal
WAY FORWARD
Select
• Selection of the most feasible and viable solutions from an initial
qualitative Cost Benefit Analysis
• Specification of the user needs for each selected solution
Develop
• Analysis of user requirements and development of technical
requirements of the solutions selected
• Development of prototypes to the solutions selected
Validate
• Select the best for purpose mode of validation to each prototype
• Validate the prototype
Evaluate
• Develop a quantitative Business Case on each solution
• Develop an overall INTERACTION business case
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Thank you for your attention!
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