View Our Players Card Tier Benefits Chart

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Tier Points
Frequently Asked Questions
Slots/Video Poker:
What is the Encore Players Club program?
Reel: $2 Coin-In = 1 Tier Point
Video Poker: $6 Coin-In = 1 Tier Point
Table Games:
Tier Points are earned based on length of time and average bet.
Tier Level Earning Period
12-month program year from July 1st to June 30th.
Upgrades are done monthly.
Valid in the month earned through the end of the program year.
When you play with your Encore Club card, you’ll earn Comps and
Slot Points that are redeemable for Pointplay. And now, you’ll also
be earning Tier Points towards a higher card level which provides
increased benefits, rewards and recognition.
What is a Tier Point?
It’s easy! When you play slots, video poker or table games using your
card, you accumulate Tier Points. Tier Points are used to maintain or
upgrade your card Tier Level.
How do I earn a Tier Point?
The same way you earn Slot Points for Pointplay today! Every $2 in
Tier Points must be re-earned each program year.
Coin-In = 1 Tier Point. Every $6 in Coin-In on Video Poker = 1 Tier Point.
Comps
Games customers, Tier Points are earned based on their length of
Comps are discretionary consumable rewards based
time and average bet.
on carded play.
Base slot points only, multiplied points not considered. For Table
How do I know how many Tier Points I have accumulated?
You can check your Tier Point balance on the Rock Box or website.
777 BEACH BLVD., BILOXI, MS 39530
877.877.6256 | hardrockbiloxi.com
*Tier benefits and offers are based on availability. Certain tier benefits may be based on
play. Discounts mentioned above are based on cash purchases. Tier status is subject to
management discretion. Benefits are subject to change without notice. Hard Rock Hotel
& Casino Biloxi reserves all rights. See Players Services for official rules and details.
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TIERED
PLAYERS
CLUB
BENEFITS
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TOP
DP HALL OF FAME
GOLD
Free
4,000 Tier Points or $100 average bet for 10 hours
PLATINUM
15,000 Tier Points or $100 average bet for 35 hours
DOUBLE PLATINUM
75,000 Tier Points or $100 average bet for 175 hours
Access to Kiosk Promotions
Access to Kiosk Promotions
Access to Kiosk Promotions
Access to Kiosk Promotions
10% Hard Rock Biloxi Cafe and Rock Shop Discount on cash purchases
20% Hard Rock Biloxi Cafe and Rock Shop Discount on cash purchases
25% Hard Rock Biloxi Cafe and Rock Shop Discount on cash purchases
25% Hard Rock Biloxi Cafe and Rock Shop Discount on cash purchases
Kiosk Self-Comping available to Satisfaction Buffet, 24/7 Grille,
Pie 5, Tequila’s On The Gulf, Starbucks and Ben & Jerry’s
Kiosk Self-Comping available to Satisfaction Buffet, 24/7 Grille, Pie 5,
Tequila’s On The Gulf, Starbucks and Ben & Jerry’s
Kiosk Self-Comping available to Satisfaction Buffet, 24/7 Grille, Pie 5,
Tequila’s On The Gulf, Starbucks and Ben & Jerry’s
Kiosk Self-Comping available to Satisfaction Buffet, 24/7 Grille, Pie 5,
Tequila’s On The Gulf, Starbucks and Ben & Jerry’s
Enjoy a buffet for 1 any one visit during birthday month
Enjoy a buffet for 2 any one visit during birthday month
Enjoy a buffet for 4 any one visit during birthday month
Enjoy a buffet for 4 any one visit during birthday month
Free Daily Access for 2 to the Hard Rock Pool excluding special events
Free Daily Access for 2 to the Hard Rock Pool excluding special events
Free Daily Access for 2 to the Hard Rock Pool excluding special events
25% Rock Spa Discount on cash purchases
25% Rock Spa Discount on cash purchases
25% Rock Spa Discount on cash purchases
Kiosk Self-Comping available to Ruth’s Chris, Hard Rock Cafe
and Half Shell
Kiosk Self-Comping available to Ruth’s Chris, Hard Rock Cafe
and Half Shell
Kiosk Self-Comping available to Ruth’s Chris, Hard Rock Cafe
and Half Shell
FREE bonus entries for entry-earning promotions
FREE bonus entries for entry-earning promotions
FREE bonus entries for entry-earning promotions
NEW! Tier-Based Kiosk Promotions
NEW! Tier-Based Kiosk Promotions
NEW! Tier-Based Kiosk Promotions
Free Daily Access for members only to Body Rock Fitness Center
Free Daily Access for members only to Rock Spa Fitness Center
Free Daily Access for members only to Rock Spa Wet Area
Free Daily Access for members only to Rock Spa Wet Area
Express Seating at Satisfaction Buffet for 2
Express Seating at Satisfaction Buffet for 2
Express Valet Retrieval
Express Valet Retrieval
Preferred Parking Pass to gated parking area
Preferred Parking Pass to gated parking area
Express VIP Hotel Check-in
Express VIP Hotel Check-in
50% Discount on Cabana Rentals
50% Discount on Cabana Rentals
FREE drink daily at Center Bar OR Sports Bar
FREE drink daily at Center Bar OR Sports Bar
Preferred service line at the Box Office for concert ticket pick-up
Preferred service line at the Special Events Desk for
concert ticket pick-up
$100 per month towards One Rock Spa Service valid Sunday–Friday*
$150 per month towards Rock Spa Service(s) on any one visit
Preferred Hotel Reservations*
Guaranteed 2 Concert Tickets with 72-hour advance reservation
FREE access to Business Center – see Front Desk for activation
Ruth’s Chris Preferred Seating and Reservations for 2
Private Double Platinum Hall of Fame Events
Exclusive Access to the VIP Lounge
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