technical specification for data centre and it infrastructure setting

Transcription

ONGC TRIPURA POWER COMPANY LIMITED
TECHNICAL SPECIFICATION
FOR
DATA CENTRE AND IT INFRASTRUCTURE
SETTING-UP
DATA CENTRE AND IT INFRASTRUCTURE
AT
DELHI OFFICE AND PALATANA PLANT
(This document is meant for the exclusive purpose of bidding against this specification and shall not be
transferred, reproduced or otherwise used for purposes other than that for which it is specifically issued).
TECHNICAL SPECIFICATIONS FOR DATA CENTRE & IT
INFRASTRUCTURE AT DELHI OFFICE & PALATANA PLANT
TABLE OF CONTENT
Clause No.
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
10.0
11.0
12.0
13.0
14.0
15.0
16.0
17.0
18.0
19.0
20.0
21.0
22.0
23.0
24.0
Description
Background
Scope of Supply
Hardware Sizing for SAP
Design Considerations & Critical Factors – Hardware for IT
Infrastructure
Design Considerations & Critical Factors – Hardware for Data
Centre
Technical Specification for Blade Chassis
Technical Specification for Servers, Database – Central
Instance (DB-CI) Design Considerations & RAS features
Technical Specification for Storage
Technical Specification for Tape Library and Tape Drive
Technical Specification for Tape Cartridges
Technical Specification for Network and Security Setup
Technical Specification for Load Balancers
Technical Specification for Racks
Technical Specification for Passive Work
Technical Specification for Scanner
Technical Specification for LINUX Operating System
Technical Specification for Backup Software
Technical Specification for Enterprise Management System
Technical Specification for Virtualization Software
Technical Specification for E-Mail Gateway Anti-spam & Antivirus Software
Technical Specification for Data Centre Infrastructure (DELHI)
Technical Specification for Server Room Infrastructure
(PALATANA)
Technical Specification for Static / Source Transfer Switch
Technical Specification for Fire Proof Media Enclosure
Page No.
3
4
10
12
16
19
23
50
57
60
62
110
118
121
133
135
138
143
166
173
176
190
201
203
Project: SETTING-UP DATA CENTRE AND IT INFRASTRUCTURE
SECTION - 1.0
SCOPE OF SUPPLY & DESIGN REQUIREMENTS
1.0
BACKGROUND
1.1
ONGC Tripura Power Company Limited (hereinafter referred as "OTPC" or
"Owner"), a joint venture company promoted by Oil and Natural Gas Corporation
Limited ("ONGC"), Infrastructure Leasing and Financial Services Limited ("IL&FS")
and Government of Tripura, is a public limited company incorporated under the
Indian Companies Act, 1956 and having its registered office at ONGC Tripura Assets,
Badarghat Complex, Agartala, Tripura-799014 (India), and one of its office at 6 th
Floor, IFCI Tower, 61, Nehru Place, New Delhi-110019 (India).
1.2
OTPC is setting up Data Centre and IT Infrastructure at Delhi office and Palatana
plant, which is about 60 (sixty) km from the capital city of Agartala in the State of
Tripura. The setup shall cater to the ERP implementation and other IT infrastructure
requirement.
1.3
The SAP ERP project is an end-to-end implementation of an IT Solution at OTPC. SAP
ECC 6.0 with latest enhancement package shall be implemented with following
modules:
1.3.1
SAP ERP - Finance & Costing Module
1.3.2
SAP ERP – Management Accounting Module
1.3.3
SAP ERP – Material Management Module
1.3.4
SAP ERP – Human Resource Management Module & Payroll
1.3.5
SAP ERP – Public Sector management – Funds Management
1.4
Delhi and Palatana locations are currently not connected through any kind of
network. The internet access for both the locations is independent. The email system
is running at Delhi and Palatana users access e-mail remotely through Internet.
1.5
Existing LAN setup at Palatana is spread across different buildings in the campus.
These buildings are interconnected using Wi-Fi (Building to Building). The ISP’s STM
link is terminated at BHEL office in administrative building. Fibre is laid from
administrative block to Control and Facility Building. The outdoor access point at
Control and Facility Block connects Switch Yard Control Block and Administrative
Block. One Access Point is provided at Switch Yard Control Block and one at
Administrative Block.
Diagram Below gives a high-level representation of the present LAN setup at
Palatana
Technical Specifications
Page 3
.
1.6
Existing Network Setup (At Delhi Office):
The existing LAN at OTPC HO (Delhi) is spread across on 6th floor of IFCI Tower,
Nehru place, New Delhi. CAT 6 cabling is used for networking. The entire setup is
housed in 2 racks (1 for server and 1 for Voice and Data).
2.0
SCOPE OF SUPPLY
The Scope of supply specified inter-alia below includes items necessary for the
successful implementation of IT and Data Centre infrastructure for SAP ERP
Implementation at Delhi and Palatana, Tripura. All the items offered shall be with 5
years warranty and 24 x 7 on-site support. The quantities mentioned for IT and Data
Centre infrastructure are indicative and the minimum required for the
implementation, contractor shall supply necessary material of all the items required
Page 4
for setting-up IT and Data Centre infrastructure at Delhi office and Palatana Plant as
per the good design and industry practices.
The basic Scope of supply covers the following in general:
2.1
IT Hardware
Decription
Minimum
Quantity
Location
2.2
Blade Chassis
As Required
Delhi
2.3
Servers
2.3.1
Blade Servers for SAP ERP
2.3.1.1
IDES Server
As Required
Delhi
2.3.1.2
Development Server
2.3.1.2.1
ERP Development Server
As Required
Delhi
2.3.1.2.2
SAP Net weaver Portal Server
As Required
Delhi
2.3.1.3
Quality and Training Server
2.3.1.3.1
ERP Quality Server
As Required
Delhi
2.3.1.3.2
SAP Net weaver Portal Server
As Required
Delhi
2.3.1.4
Production Servers
2.3.1.4.1
DB / CI (Database
Instance) Server
As Required
Delhi
2.3.1.4.2
Application Server
As Required
Delhi
2.3.1.5
Enterprise Portal Production Server
2.3.1.5.1
DB / CI (Database
Instance) Server
As Required
Delhi
2.3.1.5.2
Application Server
As Required
Delhi
2.3.1.6
SAP Solution Manager
As Required
Delhi
2.3.1.7
SAP Router
As Required
Delhi
2.3.2
Blade Servers for Backup Software
As Required
Delhi
/
/
Central
Central
Page 5
2.3.3
Blade
Servers
for
Enterprise
Management System (EMS)
2.3.4
Blade Servers for Infrastructure
Setup
2.3.4.1
Domain Controller and DNS
2 No.
Delhi
2.3.4.2
DHCP Server Primary & Windows
Update Service
1 No.
Delhi
2.3.4.3
DHCP Server Secondary & NTP
Server
1 No.
Delhi
2.3.4.4
Antivirus Server
1 No.
Delhi
2.3.5
Blade Servers for Anti-spam & E-Mail
Gateway Antivirus
2 No.
Delhi
2.3.6
Blade Servers for existing production
upgrade (E-Mail Migration and
Setup)
4 No.
Delhi
2.3.7
Rack Servers for Domain Controller,
DNS, DHCP, Windows Update
Service and Antivirus (Minimum 2
Physical Servers)
2.3.7.1
Domain Controller +
Windows Update Service
2.3.7.2
Antivirus Server
2.4
Storage
2.4.1
+
Delhi
Delhi
Palatana
2 No.
Palatana
1 No.
Palatana
Storage Area Network (SAN)
1 No.
Delhi
2.4.2
Network Attached Storage (NAS)
1 No.
Palatana
2.5
Tape Library / Drive
2.5.1
LTO-6 (Liner Tape Open Generation
6) Tape Library
1 No.
Delhi
2.5.2
LTO-6 (Liner Tape Open Generation
6) Tape Drive
1 No.
Palatana
2.6
Tape Cartridges
2.6.1
LTO-6 tape cartridges (with bar
codes)
150 No.
Delhi
DHCP
As Required
Page 6
2.6.2
LTO-6 tape cartridges (with bar
codes)
30 No.
Palatana
2.6.3
LTO-6 cleaning cartridges (with bar
codes)
20 No.
Delhi
2.6.4
LTO-6 cleaning cartridges (with bar
codes)
5 No.
Palatana
2.7
Network
2.7.1
SAN Switch
2 No.
Delhi
2.7.2
Core Switch
2 No.
Delhi
2.7.3
DMZ (De-Militarized) Zone
2 No.
Delhi
2.7.4
Aggregation Switch
2 No.
Delhi
2.7.5
WAN (Wide Area Network) Switch
2 No.
Delhi
2.7.6
48 Port LAN (Local Area Network)
Switch
2 No.
Delhi
2.7.7
Core Switch
2 No.
Palatana
2.7.8
Switch
6 No.
Palatana
2.7.9
Switch
14 No.
Palatana
2.7.10
MPLS
(Multi-Protocol
Switching) VPN Router
2 No.
Delhi
2.7.11
Internet Routers
2 No.
Delhi
2.7.12
MPLS
(Multi-Protocol
Switching) VPN Router
2 No.
Palatana
2.7.13
WAN (Wide Area Network) Links
1 Lot
Delhi &
Palatana
2.7.14
Internet Links
1 Lot
Delhi &
Palatana
2.8
Security
Label
Label
Page 7
2.8.1
External (Perimeter) Firewall
2 No.
Delhi
2.8.2
Internal Firewall
2 No.
Delhi
2.8.3
DLP (Data Loss Prevention) &
Information security enforcement
solution
1 No.
Delhi
2.9
Load Balancers
2 No.
Delhi
2.10
Racks
2.10.1
42U Rack (Network & Server)
1 No.
Palatana
2.10.2
12U Wall Mount Network Racks
19 No.
Palatana
2.11
Passive Work
2.11.1
Wall Mount Patch Panels
As Required
Delhi
2.11.2
Patch Panels for Server & Network
Rack
As Required
Palatana
2.11.3
Patch Panels
Network Racks
As Required
Palatana
2.12
Scanner
1 No.
Delhi
2.13
Software
2.13.1
LINUX Operating System (Media &
Licenses)
As Required
Delhi
2.13.2
Microsoft Windows Server Operating
System (Media & Licenses)
As Required
Delhi
2.13.3
Microsoft Windows Server Operating
System (Media & Licenses)
As Required
Palatana
2.13.4
Microsoft Exchange 2013 (Media &
Licenses)
2.13.4.1
Microsoft Exchange
Enterprise 2013
Server
2013
2 No.
Delhi
2.13.4.2
Microsoft Exchange
Standard 2013
Server
2013
2 No.
Delhi
2.13.4.3
Microsoft Exchange Standard CAL
2013 (User CAL)
100 No.
Delhi
for
Wall
Mount
Page 8
2.13.4.4
Microsoft Exchange Enterprise CAL
2013 (User CAL)
100 No.
Delhi
2.13.4.5
SAN (Subject Alternative Name) SSL
Digital Certificates
4 No.
Delhi
2.13.5
Backup Software (Media & Licenses)
& Backup Agents
As Required
Delhi
2.13.6
Backup Software (Media & Licenses)
& Agents
As Required
Palatana
2.13.7
Enterprise Management
(Media & Licenses)
As Required
Delhi
2.13.8
Virtualization
Licenses)
Software
(Media
&
As Required
Delhi
2.13.9
Virtualization
Licenses)
Software
(Media
&
As Required
Palatana
2.13.10
E-Mail
Gateway
Antivirus Software
&
As Required
Delhi
2.13.11
Client Access Licenses (User) for
Windows Servers
For 100 Users
100 Users
Delhi &
Palatana
2.14
Data Centre Infrastructure
2.14.1
UPS for Server Area
2 No.
Delhi
2.14.2
Air Conditioning System for Server
Room
2 No.
Delhi
2.14.3
Access Control System
1 No.
Delhi
2.14.4
Fire Detection and Alarm System
1 No.
Delhi
2.14.5
Fire Suppression System
1 No.
Delhi
2.14.6
CCTV Surveillance System
1 Set
Delhi
2.14.7
Monitoring System
1 Set
Delhi
2.14.8
Water Leakage System
1 No.
Delhi
2.14.9
Rodent Repellent System
1 No.
Delhi
Software
Anti-spam
Page 9
2.14.10
Civil Work
As Required
Delhi
2.14.11
Electrical Work
As Required
Delhi
2.15
Server Room Infrastructure
2.15.1
UPS for Server Area
2 No.
Palatana
2.15.2
Precision Air Conditioning System for
Server Room
2 No.
Palatana
2.15.3
Civil Work
As Required
Palatana
2.15.4
Access Control System
1 No.
Palatana
2.15.5
Electrical Work
As Required
Palatana
2.15.6
Fire Detection & Alarm System
1 No.
Palatana
2.15.7
CCTV System
1 Set
Palatana
2.15.8
Water Leakage Detection System
1 No.
Palatana
2.15.9
Rodent Repellent System
1 No.
Palatana
2.16
Static/Source Transfer Switch
1 No.
Delhi
2.17
Fire Proof Media Enclosure
1 No.
Delhi
2.18
Passive (Cabling) Material
As Required
Delhi &
Palatana
2.18.1
CAT 6A Cabling
As Required
Delhi &
Palatana
2.18.2
Fibre Cabling
As Required
Delhi &
Palatana
2.18.3
Other Accessories
As Required
Delhi &
Palatana
3.0
Palatana
Hardware Sizing for SAP ERP
Following table shows the minimum required configuration for SAP ERP environment.
This is the minimum configuration as given by M/s SAP India, however supplier may
provide higher configuration if required.
Page 10
Required / recommended Configuration
Base
SAPS
at
65%
CPU
Additional
Loading
on Base
SAPS
Recommended
SAPS
2500
0%
Development Systems
ECC
Development
System
20
1500
SAP
Netweaver
Portal + NDWI
20
1500
Users
RAM
(GB)
Disk (GB) SAP &
Oracle
Software
Disk (GB)
–
Database
2500
16
150
800
0%
1500
16
150
400
0%
2500
16
150
300
2000
16
150
800
2000
16
150
300
Remarks
Core Team Training Systems
IDES Server
10
Quality Servers + Training Servers
ECC Quality
System
20
2000
0%
SAP
Netweaver
Portal
20
2000
0%
Production Servers
ECC
Production
System
Database
Server
30%
Central
Instance
30%
Application
Server
70%
Enterprise
Portal
Production
Database/CI
Server
Application
Server
SAP Solution
Manager
around 35 ERP
users
5200
1560
75%
2730
24
150
1560
75%
2730
24
150
3640
75%
6370
24
150
800
HA Cluster
2000
100%
2000
100%
4000
24
150
100%
2000
100%
4000
24
150
150
2000
3000
16
150
8
150
SAP SAP
Router
300
300
HA Cluster
Windows/Linux
High End
Desktop
Machine
Page 11
Reverse Proxy
8
Total SAPS
33330
In case of
Internet
scenario
150
224
3300
3.1
The table provides the RAM required for application. Additional memory for overload
due to Operating System and virtualization shall be provided. Also these memories
are indicative only and memory shall be supplied as per the configuration guidelines
provided in above table at clause 3.0.
3.2
For Development, Quality Assurance & End User Training Systems: As these systems
are not business critical systems, no high availability (HA) feature is required for
these. Accordingly the Database and Central Instance for each of the system in this
environment shall be configured in central mode (No DB-CI Cluster).
3.3
All critical components (for production setup) shall be in HA (Highly-Available) mode
to ensure business continuity.
3.4
All application servers requirement (for production setup) shall be fulfilled by
providing multiple servers with minimum 13500 SAPS each to provide scalability and
redundancy
3.5
For ERP, additional load shall be considered for printing, batch jobs, interfaces,
extractions, custom development
3.6
All production systems SAPS rating requirement are indicated for 65% CPU
Utilization.
4.0
Design Considerations
Infrastructure
4.1
Critical Factors
and
Critical
Factors
–
Hardware
for
IT
Following critical factors should be considered while selecting the configuration of
Hardware, Software and Data Centre Components:
4.1.1
Scalable
4.1.1.1
The architecture offered must support scaling to provide continuous growth to meet
changing business requirements with respect to the changing IT computing
equipments.
4.1.1.2
All the power consuming components of IT Infrastructure must have scalability
options to avoid over sizing & reduce the incredible wastage of power.
Page 12
4.1.2
Availability
4.1.2.1
There shall be multiple level redundancies in the critical components used in Data
Centre to reduce the MTTR (Mean time to repair) to the minimum & to provide the
maximum up-time to the Data Centre as a whole.
4.1.3
Modularity
4.1.3.1
To the extent possible, all the Components used in the Data Centre physical
architecture shall be modular & hot swappable in nature, so as to minimize the
human error as well as down time due to critical faults.
4.1.4
Redundancy
4.1.4.1
While designing physical infrastructure, Supplier must consider minimum N + 1
redundancy for all the critical active components.
4.1.4.2
Since OTPC is hosting business critical applications, N + 2 or N + N redundancies are
to be appropriately used to achieve above 99.5 % uptime on services to business
users.
4.1.5
Manageability
4.1.5.1
Ease of configuration, on-going health monitoring, and failure detection are vital to
the goals of scalability, availability, and security and must be able to match the
growth of the environment.
4.1.5.2
In this respect it is required to consolidate applications on minimum servers.
4.2
Design Consideration
4.2.1
Latest and proven technologies in the market shall be offered.
4.2.2
Shall not supply products which will be End of Sale (EOS) in next 24 (Twenty Four)
months from the date of supply and End of Life (EOL) in next 5 (five) years from the
date of taking over of the facility. Supplier shall guarantee availability of spares for a
minimum period of 7 (seven) years from date of supply.
4.2.3
All the servers shall have facility to access the Internal/External DVD ROM Drive for
OS, software and patch installations. In case of external DVD ROM, at least 4 DVD
ROM shall be supplied per Blade Chassis.
4.2.4
Shall design the IP addressing schema for OTPC.
4.2.5
Hardware shall be supplied for 24x7 environments.
Page 13
4.2.6
Supply and install all necessary cables (fibre and cooper networking cable, power
cables from UPS, control etc.), adaptors, power cords and any other interconnects as
per the technical specification.
4.2.7
Documentation of the complete system including the following shall be submitted:
4.2.7.1
Factory / site test certificates of various equipments supplied
4.2.7.2
Original Manufacturers manuals and warranty cards
4.2.7.3
Installation certificates of all equipments, description of configuration profile as
executed for different equipment
4.2.7.4
Standard OEM checklist for installation, maintenance etc, if any
4.2.7.5
Training documents
4.2.8
The supplied material shall be complete in all respect to meet the RFP requirements
and infrastructure objective of SAP-ERP project.
4.2.8.1
Any item (Hardware and / or Software/Licenses) not specifically mentioned in
contract and not supplied by supplier but are required for successful completion of
facility as per technical specifications and performance requirement shall be supplied
free of cost at the earliest, so that committed implementation schedule shall not get
affected. In case the implementation schedule is affected, Liquidity charges will be
applied.
4.2.8.2
In case this situation of any hardware / software/Licenses found short or not quoted
but required to meet the tender conditions, arises during warranty and AMC period,
the supplies, installation and commissioning of the relevant hardware/ software/
License shall have to be made free of cost and completed within 8 weeks from the
date of detection of such shortfall / inadequacy.
4.2.9
Shall ensure that all the devices, servers and hardware appliance supplied are rack
mountable and provided with required rack mounting accessories / kit.
4.2.10
Data Centre space is limited and at premium. So supplier shall optimize on the rackspace requirement and take all other measures to fit in the IT infrastructure in
available space.
4.2.11
Shall provide the technology which minimizes total power and cooling requirement
for the Data Centre without compromising the performance.
Page 14
4.2.12
The power supplies, cables, connectors etc. for all equipment shall be suitable for
Indian power specifications of voltage, frequency and phasing and matching the
requirements completely.
4.2.13
Supplied material should be such that all the specified features and specifications
mentioned in detailed technical specifications are complied with.
4.2.14
Material should include all other supporting material as required to ensure smooth
implementation.
4.2.15
Remote Management
4.2.15.1
Facility shall have a remote management functionality to operate the server in both
in in-band and out-of-band. This feature must be part of the server without need to
install any additional hardware or software and any additional licensing requirements.
4.2.15.2
It shall have facility to manage the servers and get access to critical information
about the health of the server from any remote location with just the help of a
standard web browser.
4.2.15.3
It shall support hardware based and OS independent remote management like
remote power on/off the server. It should support SSL encryption.
4.2.16
Server, Storage and Tape library shall be supplied from the same OEM.
4.3
Design Consideration specific to LAN Switches and Network Cabling
4.3.1
LAN Switches
4.3.1.1
Ethernet ports, SFPs, SFP+ and switch interconnecting cables required for
connectivity on the switch shall satisfy the LAN point’s requirements.
4.3.1.2
For interconnecting 2 or more floor switches, proper interconnecting cables shall be
used to provide the maximum available bandwidth (minimum 1Gbps required)
between switches using a single port. Link aggregation shall not be used to achieve
higher bandwidth.
4.3.2
Network Cabling
4.3.2.1
UTP CAT6 cabling shall support 1Gbps connectivity.
4.3.2.2
LAN / fiber cabling shall support all types of traffic (data, voice or video).
4.3.2.3
UTP CAT6 LAN Cabling shall be able to carry power for PoE devices.
4.3.2.4
Shall use cabling standards and follow the structured cabling industry practices.
Page 15
4.3.2.5
Fiber termination on LIUs shall be of SC type with proper interfaces.
4.3.2.6
A minimum of 20 years cabling (LAN / fiber) product warranty by OEM shall be
ensured.
4.3.2.7
The network racks power supplies cables shall be suitable for Indian power
specifications of voltage, frequency, and phasing, and match the power
requirements.
4.3.2.8
All the cable interfaces, connectors, etc. are included in scope of supply. This shall
include fixing of LIU, connecters, cables, and components to make the circuit
operational.
4.3.2.9
Each building shall have redundant fiber connectivity to the Server room (Admin)
building at plant site (Palatana, Tripura)
4.3.2.10
Uplink ports from each building shall be on fiber and shall terminate on Core Switch
at Admin building at Palatana Plant Site.
4.3.2.11
To save the space on network rack at Data Centre (Delhi), external wall mount patch
panel shall be supplied. It shall support minimum 250 ports including the current
requirement of data and voice ports.
4.4
Virtualization:
Virtualization shall be considered without compromising on performance and
availability of service to OTPC’s business users. Hence applications shall be
consolidated on minimum physical servers using virtualization.
5.0
Design Considerations and Critical Factors – Hardware for Data Centre
Infrastructure
5.1
OTPC Data Centre shall be designed considering the following critical factors and
requirements:
5.1.1
Minimize the capital investment as well as the operating & maintenance cost of the
Data Centre.
5.1.2
Data Centre physical infrastructure must be designed with highly efficient & reliable
components available in the market.
5.1.3
Power: All the components of the Data Centre must be designed to have the
minimum power consumption without affecting the operations of the Data Centre.
Page 16
5.1.4
Scalability: Components of the Data Centre physical architecture must support
scaling to provide future growth to meet future IT requirements. All the components
in the Data Centre must have scalability to meet the future requirement and
optimum solution at present.
5.1.5
Availability and Redundancy: While designing the Data Centre physical
infrastructure Redundancy must be considered for all the active components. All the
critical components used must provide redundancy level like N+N, N+1 to provide
the maximum uptime to the Data Centre.
5.1.6
Security: The System Integrator must provide an end-to-end security model that
protects data and the infrastructure from malicious attacks, theft, natural disasters
etc.
5.1.7
Manageability: Easy of configuration, ongoing health monitoring, and failure
detection are vital to the goals of scalability, availability, and security and must be
able to match the growth of the environment.
5.1.8
Indoor Conditions: As per ASHARE (American Society of Heating, Refrigeration &
Air-conditioning Engineers) Guidelines.
5.1.9
Blanking Panels: Supplier shall supply blanking panels to cover the vacant rack
space.
Page 17
SECTION 2.0
DETAILED TECHNICAL SPECIFICATION AND COMPLIANCE MATRICES
(I.T. AND DATA CENTRE INFRASTRUCTURE)
CONTENTS
SECTION - 2.1
TECHNICAL SPECIFICATION FOR BLADE CHASSIS
SECTION - 2.2
TECHNICAL SPECIFICATION FOR SERVERS
SECTION - 2.3
TECHNICAL SPECIFICATION FOR STORAGE
SECTION - 2.4
TECHNICAL SPECIFICATION FOR TAPE LIBRARY / DRIVE
SECTION - 2.5
TECHNICAL SPECIFICATION FOR TAPE CARTRIDGES
SECTION - 2.6
TECHNICAL SPECIFICATION FOR NETWORK & SECURITY SETUP
SECTION - 2.7
TECHNICAL SPECIFICATION FOR LOAD BALANCERS
SECTION - 2.8
TECHNICAL SPECIFICATION FOR RACKS
SECTION - 2.9
TECHNICAL SPECIFICATION FOR PASSIVE WORK
SECTION - 2.10
TECHNICAL SPECIFICATION FOR SCANNER
SECTION - 2.11
TECHNICAL SPECIFICATION FOR LINUX OS
SECTION - 2.12
TECHNICAL SPECIFICATION FOR BACKUP SOFTWARE
SECTION - 2.13
TECHNICAL SPECIFICATION FOR ENTERPRISE MANAGEMENT
SYSTEM SOFTWARE
SECTION - 2.14
TECHNICAL SPECIFICATION FOR VIRTUALIZATION SOFTWARE
SECTION - 2.15
TECHNICAL SPECIFICATION FOR E-MAIL GATEWAY ANTI-SPAM
& ANTIVIRUS SOFTWARE
SECTION - 2.16
TECHNICAL
SPECIFICATION
INFRASTRUCTURE (DELHI)
SECTION - 2.17
TECHNICAL SPECIFICATION FOR SERVER ROOM (PALATANA)
SECTION - 2.18
TECHNICAL SPECIFICATION FOR STATIC/SOURCE TRANSFER
SWITCH (DELHI)
SECTION - 2.19
TECHNICAL SPECIFICATION
ENCLOSURE (DELHI)
FOR
FOR
FIRE
DATA
PROOF
CENTRE
MEDIA
Page 18
SECTION 2.1
TECHNICAL SPECIFICATION FOR
BLADE CHASSIS
1.0
Blade Chassis Specification *
Feature /
Specifications
1.1
Form Factor
1.2
IO Modules
1.3
Ethernet IO
Module
1.4
Fibre Channel
IO Module
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Max 10U Rack
mounted Chassis to
house at least 14
Compute Nodes.
Blade chassis shall be
19” Electronic
Industries Alliance
standard width rack
mountable and provide
appropriate rack
mount kit
Min Four high-speed
switch bays capable of
supporting I/O
architectures in
Ethernet, Fiber
Channel, FCoE and
Infiniband
2 x 10gbps Ethernet
switch with L2
capabilities, Vmready
standards
Should provide FC
connectivity to all
blade slots in chassis.
2 x 8 gbps FC switch
and 8 Gbps SFP should
be supplied along with
the switch.
Page 19
1.5
Ethernet
Module
1.6
Midplane
1.7
Power
Modules
1.8
Chassis
Management
Module
The chassis should
have redundant
module for all fabric
connectivity
Chassis should have 2
hot-plug, redundant
Ethernet modules with
SFP ports.
Should have minimum
4 numbers of active
fibre uplink ports of
10Gbps and 4
numbers of active
1Gbps (copper) port
each module
Should have 10GB
uplink from the
Ethernet module which
is connected to the
blade chassis
All Ethernet module
should be VM aware.
Chassis should have a
highly reliable mid
plane for providing
connectivity of the
shared resources to
the compute nodes in
a highly reliable
manner.
Redundant Platinum
power modules to
provide N+N or N+1
redundancy.
Integrated two
redundant chassis
Management Modules
providing IP based
management of the
compute nodes and
vital elements like FC
and Ethernet Switches.
Should also provide for
controlling Power, Fan
management, Chassis
and compute node
initialization, Switch
management,
Resource discovery
and inventory
management,
Resource alerts and
Page 20
1.9
Security
1.10
Drivers and
Licenses
1.11
System Panel
1.12
Virtual DVD
Support
1.13
KVM
Functionality
monitoring
management, Chassis
and compute node
power management
and diagnostics for
elements including
Chassis, I/O options
and compute nodes.
Should provide Secure
Socket Layer (SSL)
128 bit encryption and
Secure Shell (SSH)
Version 2 and support
VPN for secure access
over internet
Chassis supports both
legacy-SNMP and
SNMPv3 interfaces.
Appropriate number of
licenses and drivers
required for servers,
networking and blade
chassis
LEDs on the front
information panel that
can be used to obtain
the status of the
chassis Identify, Check
log and the Fault LED
Should be able to
support the feature of
virtual DVD to
individual servers from
remote systems
It should support
remote KVM capability
from an external
keyboard, video
monitor and mouse to
all blades installed in
the chassis through
the management
controllers.
Simultaneous KVM
access to a single
blade KVM by multiple
users but the admin
user can take Read
Write ownership while
the other user in in
read only mode
Page 21
1.14
Operating
Temperature
Range
1.15
Should provide
5 years onsite
comprehensive
warranty &
Hardware
maintenance
support.
Chassis should support
the operating
temperature range
between 5 C to 40 C
Required
* The blade chassis should be quoted based on optimum number of chassis
requirement for the supplied number of blades.
Page 22
SECTION 2.2
SERVERS
1.0
1.1
Blade Servers for SAP ERP
IDES, Development, Quality, Solution Manager, SAP Router, Portal Servers
Feature /
Specifications
1.1.1
1.1.2
Minimum
Specification
Required
Make and Model
of the server
Required
Form Factor
Blade
Processor Type
The Server should be
based on x86-64-bit
architecture that is
latest in respective
product line & server
should have the
capability of
supporting 32-bit
applications as well.
Should have minimum
2.6 GHz, 15MB L3
cache and should
provide 9000. Should
be 100% scalable
The server must be
with the Minimum of 8
GB RAM per core,
DDR3 RDIMM memory
modules having same
DIMM for all slots. If
Vms are installed, the
same can be increased
1.1.3
Processors
1.1.4
Server RAM
1.1.5
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Page 23
1.1.6
1.1.7
1.1.8
1.1.9
Memory
Protection
HDD
HDD Speed
RAID Support for
internal HDDs
Ethernet
1.1.10
1.1.11
1.1.12
Ethernet feature
IO adapters
FC ports
1.1.13
OS Support and
Virtualization
1.1.14
1.1.15
DVD ROM
as per the solution
requirement.
Blade
should have minimum
24 DIMM slots.
Advanced ECC
(Chipkill/ Extended
ECC/ Chipspare) with
multi-bit error
protection support
2 x 600GB 6G hot plug
SFF SAS Internal HDD
in RAID-1
15/10K RPM
With Hardware or
Software RAID-1
support
2 (Two) nos 10G
Ethernet Ports with 4
nos vNIC support per
port.
Should support and
provide the NIC
teaming / bonding
All adapters should be
PCI/X or PCI/E
All FC ports for
storage connectivity
should be 8Gbps and
should be provided in
redundant config with
multi pathing enabled.
They should be
provided with
appropriate drivers
and licenses
The OS should be
latest available
version. The Operating
systems (OS) should
be 64-bit industry
compliant LINUX
(LINUX or Windows
for Solution Manager
and SAP Router) and
should support both
32-bit and 64-bit
applications.
Should support
Internal or External
DVD-ROM for software
Page 24
Manageability
1.1.16
1.1.17
Virtualization
Support
and O.S. installation
and patch
management.
Should support unified
management suite
that can monitor and
manage all the servers
Required
Required
1.1.19
Should provide
the facility and
interfaces /
cables for
connecting
Monitor, USB
keyboard and
USB mouse to
the server
No single point
of failure for Fan
Assembly
1.1.20
Power Supply
with redundancy
Required
Should provide
LINUX OS (64Bit Windows OS
for SAP Router),
licenses along
with media
Hardware should
be compatible
with SAP
applications
USB Ports
Required
1.1.18
1.1.21
1.1.22
1.1.23
Predictive Failure
Analysis
1.1.24
1.1.25
Should provide 5
years onsite
comprehensive
warranty &
Hardware
maintenance
Required
Required
Server should have 1
front and 2 internal
USB 2.0 ports
Server should have
feature of Predictive
Failure Analysis on
Processors, memory,
drives, in servers fans
and power supplies in
the chassis
Required
Page 25
support.
1.1.26
Number of
Servers or
partitions
As per solution
requirement
1.2
DB & CI and Application Instance Design Considerations and Servers
1.2.1
DB & CI Instance Specific Design Considerations
1.2.1.1
1.2.1.2
1.2.1.3
Compliance (Y / N)
for Design
Considerations
Details / Remarks /
Deviations
The DB & CI systems for each SAPS
Production application module will run
in a High Availability cluster on two
different physical systems with
adequate redundancy and with equal
performance and configuration, and
will have access to the same database
and storage.
The cluster solution must be able to
provide fail-over to the other system
for any failure arising due to:
Hardware,
Operating system,
Database
SAP processes in any of the two
systems.
The solution must be able to recover
automatically (by restarting any
stopped process automatically). In
case of unrecoverable errors, the
process on the failed system must be
automatically restarted on the other
system. This switch over should
remain transparent to all the
Application Servers and end-users and
they should be able to continue
working without re-logging into SAP.
The fail over scenario mentioned in
Serial number 2 item no 4, no
committed transactions in SAP should
be lost. Once the failed system comes
up, there should be a scope of
reverting back to the original
configuration manually and
automatically (both options) without
disrupting the applications.
Page 26
1.2.1.4
1.2.1.5
1.2.1.6
1.2.2
1.2.2.1
1.2.2.2
Compliance (Y / N)
for Design
Considerations
Details / Remarks /
Deviations
An uptime of 99.5% is required for
the entire solution for DB and CI.
The database and CI servers should
be configured such that there should
be CPU and Memory headroom of
minimum 50% allocable to any of the
SAP application module (DB/CI)
running on that server.
System Integrator should propose the
solution, with DB and CI consolidation
for relevant applicable SAP modules.
Application Instance Specific
The total required SAPS for application
servers have to be divided in to
multiple servers or partitions to
provide load balancing and
redundancy. Each such server or
partition should provide SAPS not less
than 13500
If the System Integrator proposes a
large server partitioned to provide the
required number of Application
servers, the following points are
mandatory:
Each partition should be able to run
same or different versions of OS
independently
Any configuration change in one
partition should not affect any other
partition unless desired
An error in one partition should not
bring the entire system or other
partitions down
Each partition should be upgradeable
separately and independently without
affecting other partitions.
1.2.3
1.2.3.1
Other Considerations
The SAPS mentioned in hardware
sizing are purely required for the SAP
applications. System Integrator need
propose the system considering
Page 27
1.2.3.2
1.2.3.3
1.2.3.4
1.2.3.5
1.3
Compliance (Y / N)
for Design
Considerations
Details / Remarks /
Deviations
additional SAPS due to OS and
Virtualization overheads.
The RAM mentioned in hardware
sizing is purely minimum required for
the SAP applications. System
Integrator need propose the system
considering additional RAM for
performance, OS and Virtualization
overheads.
The offered machine must be certified
for SAP Usage for 64-bit OS kernel.
OS should include Kerberos
System Integrator needs to provide
the published benchmark or OEM
letter mentioning the SAPS rating
supported by the Server. The offer
without competency center certificate
shall not be accepted.
Reliability, Availability and Serviceability (RAS) features required for SAP DB, CI and
Application Servers
RAS features described here shall be supported both by Hardware and Operating System
Reliability, Availability and Serviceability (RAS)
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.3.6
1.3.7
1.3.8
1.3.9
1.3.10
1.3.11
1.3.12
1.3.13
RAS Type
Processor RAS
ECC Cache
Memory Address Parity
Resilient QPI Links
Redundant processor to I/O hub links
Machine Check Architecture (MCA)
QPI RAS
QPI protocol CRC protection
QPI self-healing
QPI clock failover
QPI packet retry
Memory RAS
Chipkill /Extended ECC/ Chipspare
Redundant Bit Steering
Memory Scrubbing
Compliance
(Y / N) for
RAS
Specifications
Details /
Remarks
Advanced RAS
required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 28
Reliability, Availability and Serviceability (RAS)
1.3.14
1.3.15
1.3.16
1.3.22
1.3.23
1.3.24
1.3.25
Memory mirroring
Memory DIMM sparing
Memory Rank Sparing
SMI RAS
SMI Protocol CRC Protection
SMI Lane failover
SMI Clock failover
SMI Packet retry
System-wide RAS features
Hot-swap components (HDDs, Power
supplies, fans etc.)
Integrated Management Module
Predictive Failure Analysis
Light Path Diagnostics
Dynamic System Analysis
1.4
Blade Servers for SAP Application Instance
1.3.17
1.3.18
1.3.19
1.3.20
1.3.21
Feature /
Specifications
1.4.1
1.4.2
Minimum
Specification
Required
Make and Model of
Server
Required
Form Factor
Blade
Processor Type
based on Intel E7
based x86-64-bit
should have the
capability of
supporting 32-bit
1.4.3
Compliance
(Y / N) for
RAS
Specifications
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components
)
Details /
Remarks
Page 29
Processors
1.4.4
Server RAM
1.4.5
Memory Protection
1.4.6
1.4.7
1.4.8
1.4.9
HDD
HDD Speed
15/10 K RPM
RAID Support for
internal HDDs
Ethernet
With Hardware or
Software RAID-1
2 (Two) Ethernet
Controllers each with
2 X 10G Ethernet
ports with 4 Nos vNIC
support per port.
Should support and
provide the NIC
teaming / bonding
RHEL, SLES, VMware,
Citrix XenServer,
RHEV, MS-Hyper-V.
The OS should be
latest available
version. The Operating
systems (OS) should
be 64-bit industry
compliant LINUX and
should support both
32-bit and 64-bit
1.4.10
1.4.11
Should have minimum
2.0 GHz, 16 MB L3
cache and should
provide minimum
13500 SAPS to
application instance.
Should be 100%
scalable
The server must be
GB RAM per core,
DDR3 RDIMM memory
modules having same
as per the solution
requirement.
Blade
should have minimum
24 DIMM slots.
Advanced ECC
(Chipkill/ Extended
ECC/ Chipspare), with
multi-bit error
protection support
Ethernet feature
OS Support and
Clustering Support
1.4.12
Page 30
applications.
DVD ROM
1.4.13
Manageability
1.4.14
Should support
Internal or External
DVD-ROM for software
and O.S. installation
and patch
management.
Should support unified
management suite
that can monitor and
manage all the servers
Required
1.4.16
Should provide the
facility and
interfaces / cables
for connecting
Monitor, USB
keyboard and USB
mouse to the
server
No single point of
failure for Fan
Assembly
1.4.17
Power Supply with
redundancy
Required on chassis
level
Should provide
LINUX OS,
licenses along with
media
Required
Hardware should
be compatible with
SAP applications
Application
instances should
be running on
separate physical
servers to avoid
single point of
failure
USB Ports
Required
1.4.15
1.4.18
1.4.19
1.4.20
1.4.21
Predictive Failure
Analysis
1.4.22
Required on chassis
level
Required
Offered server should
have 1 front and 2
internal USB 2.0 ports
Offered Server should
have feature of
Predictive Failure
Analysis on
Processors, memory,
Page 31
the chassis
1.4.23
1.4.24
1.5
Should provide 5
years onsite
comprehensive
warranty &
Hardware
maintenance
support.
Number of Servers
or partitions
Required
As per solution
requirement
Blade Servers for DB – CI Instance
Feature /
Specifications
Minimum
Specification
Required
Make and Model of
the servers
Required
1.5.2
Form Factor
Blade
1.5.3
The nodes of the
cluster should be
of same make and
model
With reference to
SAP Hardware
Sizing System
Integrator must
ensure that
required SAPS are
allocated to SAP
application
module. At any
point in time
resource partitions
should not run
Required
1.5.1
1.5.4
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
Required
Page 32
1.5.5
1.5.6
1.5.7
1.5.8
1.5.9
1.5.10
1.5.11
1.5.12
1.5.13
with less
resources.
The failover
partition should be
capable of
providing same
SAPS in the event
of failover
Each SAP instance
in production
system should be
running in
independent
partitions
The partitions
should have their
own operating
systems.
The DB and CI
systems should be
clustered with HA
clustering
technology and
there should be no
single point of
failure in the
system
All servers should
have same x86-64
processors
Systems should
have redundant
fans
The systems
should be provided
with redundant
power supplies
All the components
including disks,
power supplies,
fans should be hot
pluggable
Processor Type
Required
Required
Required
Required
Required
Required at chassis
level
Required at chassis
level
Required
based Intel E7 on x8664-bit architecture to
support minimum 2
processors that is
should have the
Page 33
capability of
supporting 32-bit
1.5.14
Processors
1.5.15
Number of
Processors
1.5.16
Processor
Scalability
1.5.17
Minimum SAPS
allocated for each
SAP application
module must be
offered as per
mandatory
requirement in the
hardware sizing,
Integrator need to
put appropriate
buffer considering
OS and other
overheads.
Minimum Memory
in each SAP
application module
must be offered as
per mandatory
requirement in the
hardware sizing,
Integrator need to
put appropriate
buffer considering
OS and other
overheads.
Server RAM
1.5.18
1.5.19
Should have minimum
2.0 GHz, 16 MB L3
cache and should
provide minimum
12500 SAPS to
application instance.
As per SAPS
requirement of the
SAP application
modules
Processor should be
scalable to provide
100% scalability
Required
Required
The server must be
GB RAM per core,
DDR3 RDIMM memory
modules having same
as per the solution
requirement. Blade
Page 34
should have minimum
24 DIMM slots
1.5.20
Memory Protection
1.5.21
Partitions
1.5.22
1.5.26
Any software error
in one partition
should not affect
the other partition
OS in each
partition should be
upgradeable,
without impacting
the other
Each partition
should have
capability to start
and shutdown
independently of
the other
Any configuration
change in one
partition should
not impact other
partition.
IO adapters
1.5.27
FC ports
1.5.28
Ethernet Adapter
1.5.23
1.5.24
1.5.25
Advanced ECC
(Chipkill/ Extended
ECC/ Chipspare) with
multi-bit error
protection support
Each SAP instance
should run in
independent virtual
partitions with
dedicated resources
CPU/memory/IO and
independent operating
system
Required
Required
Required
Required
PCI/X or PCI/E
All FC ports for storage
connectivity should be
8Gbps and should be
provided in redundant
config with multi
pathing enabled. They
should be provided
with appropriate
drivers and licenses
2 (two) Ethernet
Controller with 2 x
10G ports,
The controllers should
support 4 nos vNIC
Page 35
per port.
1.5.29
1.5.30
All Ethernet
adapters should be
redundant,
10/100/1000
autosensing,
should be provided
with automatic
failover or with link
aggregation for
each partition.
Relevant software
and licenses should
be also provided
Internal Disks
1.5.31
HDD Speed
1.5.32
The OS should be
mirrored for all
partitions
Operating system
1.5.33
1.5.34
1.5.35
1.5.36
1.5.37
1.5.38
OS should be
capable of running
64bit SAP and
64bit Oracle
database.
All software
licenses should be
provided that are
offered for the
solution
Cluster and high
availability
Redundant heart
beat paths to be
provided. Paths
should be
physically isolated
Cluster solution
should be OEM or
SAP certified
solution
Required
in RAID-1
15/10 K RPM
Required
Latest OS version of
64 bit Linux operating
system with latest
patch level.
Required
Required
The systems should be
made highly available
using OS clustering
solutions
Required
Required
Page 36
1.5.39
DVD ROM
1.5.40
USB Ports
1.5.41
Predictive Failure
Analysis
1.5.42
Should provide 5
years onsite
comprehensive
warranty &
Hardware
maintenance
support.
Number of Servers
1.5.43
2.0
Each partition should
be capable to have
online access to
internal/External DVD.
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
As per solution
requirement
Blade Servers for Backup Software
Compliance
2.1
2.2
2.3
2.4
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Form Factor
Required
Blade
Processor Upgrade
System Integrator to
propose
propose
Upgradeable to
provide 50%
scalability for future
expansion in storage
Server RAM
propose
Processor
Number of
Processor
2.5
2.6
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
Page 37
2.7
Server RAM
expansion capacity
Internal HDDs
2.8
2.9
2.10
HDD Speed
Internal Storage
Controller
2.11
Ethernet
2.12
2.13
Ethernet feature
IO Adaptors
2.14
2.15
2.16
2.17
2.18
2.19
FC Ports
Support for DVDROM
(Internal/External)
Redundant Power
Supply
No single point of
failure for Fan
Assembly
Operating System
System Integrator
needs to supply
the operating
system media and
requisite license
for the
Upgradeable to
provide 50%
scalability
or SAN boot in RAID-1
(additional storage
capacity needs to be
factored for the same)
15/10 K RPM
With Hardware /
software RAID-0,1
support
2 (Two) nos. 10G
port.
Should support and
provide the NIC
teaming / bonding.
PCI/X or PCI/E
All FC ports for
storage connectivity
should be 8Gbps and
should be provided in
redundant config with
multi pathing enabled.
They should be
provided with
appropriate drivers
and licenses
Required
Required
Required
System Integrator
needs to provide
details
Required
Page 38
environment.
2.20
USB Ports
Predictive Failure
Analysis
2.21
2.22
2.23
3.0
Should provide 5
years onsite
comprehensive
warranty and
hardware
maintenance
support
Number of Servers
/ Partitions
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
As per solution
requirement
Blade Servers for EMS (Enterprise Management System)
Compliance
Feature /
Specifications
3.1
3.2
Make and Model
Form Factor
3.3
Processor Type
Minimum
Specification
Required
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
Required
Blade
based on x86-64-bit
should have the
capability of
supporting 32-bit
Page 39
3.4
3.5
3.6
3.7
3.8
3.9
Processor
Number Of
Processor
Processor Upgrade
Server RAM
Memory protection
Server RAM
expansion capacity
3.10
Internal HDDs
3.11
HDD Speed
Internal Storage
Controller
3.12
3.13
For any additional
hard-disk
requirement as
per the solution,
System Integrator
needs to propose
the additional
storage space on
SAN.
3.14
Ethernet
3.15
3.16
Ethernet feature
Support for DVDROM
(Internal/External)
As per solution
requirement
As per solution
requirement
Upgradeable to
provide 50%
expansion
As per solution
requirement
Advanced ECC with
multi-bit error
protection support
Upgradeable to
provide 100%
expansion
SFF SAS with RAID-1
10K RPM
With
Hardware/Software
RAID-0,1 support
Required
2(Two) nos. 10GB
Ethernet ports, with 4
port
Should support and
provide the NIC
teaming / bonding.
Required
Page 40
3.17
3.18
3.19
3.20
3.21
3.22
3.23
Redundant Power
Supply
Required
No single point of
failure for Fan
Assembly
Required
Redundant Power
Supply
Required
Operating System
Virtualization
Support
System Integrator
needs to supply
the operating
system media and
license including
virtualization
licenses.
USB Ports
Predictive Failure
Analysis
3.24
3.25
3.26
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
Number of Servers
/ Partitions
As per the solution
Required
Required
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
As per requirement
Page 41
4.0
Blade Servers for Infrastructure Setup (Domain Controller, DNS, DHCP, NTP,
Windows Update Service, Antivirus) - Delhi
Compliance
4.1
4.2
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Form Factor
Blade
based on x86-64-bit
should have the
capability of
supporting 32-bit
2 * 12 Core, Should
have minimum 2.7
GHz, 30MB L3 Cache
4.3
Processor Type
4.4
4.5
4.6
4.7
4.8
4.9
4.10
Processor
Number of
Processor
Server RAM
Server RAM
expansion
capacity
Internal HDDs
HDD Speed
Internal Storage
Controller
4.11
Ethernet
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Two
16GB with Advanced
Error checking and
correcting (ECC)
Upgradeable to
provide 100%
expansion
SFF Internal HDD in
RAID-1
15/10 K RPM
With Hardware RAID0,1 support
2 (Two) nos. 10G
port
Page 42
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
Ethernet feature
DVD-ROM
(Internal /
External)
Redundant Power
Supply
No single point of
failure for Fan
Assembly
Operating System
– windows 2012
Virtualization
Support
System Integrator
need to supply
windows 2012 OS
with downgrade
rights.
System Integrator
needs to supply
the operating
system media and
license including
virtualization
licenses.
USB Ports
Predictive Failure
Analysis
4.21
4.22
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
Should support and
provide the NIC
teaming / bonding.
Required
Required on chassis
level
Required on chassis
level
System Integrator
needs to propose
standard /enterprise
edition and 32/64 bits
as per requirement.
The virtualization
should be offered with
management
component to manage
virtual machines
Required
Required
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
Page 43
4.23
4.24
5.0
Domain Controller
role should be
running on
separate physical
servers in
virtualized
environment to
avoid single point
of failure
Number of Servers
/ Virtual partitions
Required
5 Nos
Blade Servers for Anti-Spam & E-Mail Gateway Antivirus
Compliance
Feature /
Specifications
5.1
5.2
Make and Model
Form Factor
5.3
5.4
Processor Type
Processor
5.5
Number of
Processor
5.6
Server RAM
5.7
5.8
Server RAM
expansion capacity
Internal HDDs
Minimum
Specification
Required
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
System
Integrator
can propose
technically
superior
components)
Details /
Remarks
Required
Blade
based on x86-64-bit
should have the
capability of
supporting 32-bit
2 * 12 Core, Should
have minimum 2.7
GHz, 30MB L3 Cache
Two
16GB with Advanced
Error checking and
correcting (ECC)
Upgradeable to
provide 100%
expansion
SFF Internal HDD or
SAN boot in RAID-1
Page 44
5.9
5.10
HDD Speed
Internal Storage
Controller
5.11
Ethernet
5.12
5.13
5.14
5.15
5.16
5.17
5.18
5.19
Ethernet feature
DVD-ROM
(Internal /
External)
Redundant Power
Supply
No single point of
failure for Fan
Assembly
Operating System
Virtualization
Support
System Integrator
needs to supply
the operating
system media and
license including
virtualization
licenses.
USB Ports
Predictive Failure
Analysis
5.20
5.21
5.22
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
Email anti-spam
and antivirus serer
should be running
on separate
physical servers in
15/10 K RPM
2(Two) nos. 10G
port
Should support and
provide the NIC
teaming / bonding.
Required
Required at chassis
level
Required at chassis
level
propose the OS as per
solution requirements.
Required
Required
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
Required
Page 45
5.23
6.0
virtualized as well
as non-virtualized
environment to
avoid single point
of failure
Number of Servers
/ Virtual partitions
2 Nos
Blade Servers for E-Mail Upgrade (Microsoft Exchange, E-Mail Migration and Setup)
Compliance
Feature /
Specifications
6.1
6.2
Make and Model
Form Factor
6.3
Processor Type
6.4
6.5
6.6
6.7
6.8
6.9
6.10
6.11
Processor
Number of
Processor
Minimum
Specification
Required
Server RAM
expansion
capacity
Internal HDDs
HDD Speed
Internal Storage
Controller
Ethernet
SAS in RAID-1
15/10 K RPM
2 (two) x 10 Gigabit
Details /
Remarks
Required
Blade
The processor should
be based on x86-64bit architecture that is
product line and Shall
support 32-bit
applications
2 * 12 Core, Should
have minimum 2.7
GHz, 30MB L3 Cache
Two
16 GB with Error
checking and
correcting (ECC)
Upgradeable to
provide 100%
expansion
Server RAM
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
System
Integrator
can propose
technically
superior
components)
Page 46
6.12
6.13
6.14
6.15
6.16
6.17
6.18
Ethernet feature
I/O Sots
HBA Port
DVD-ROM
(Internal /
External)
Redundant Power
Supply
No single point of
failure for Fan
Assembly
USB Ports
Predictive Failure
Analysis
6.19
6.20
6.21
6.22
6.23
Operating System
– Windows
Server 2012
System
Integrator needs
to supply the
operating system
media and
license.
System
Integrator to
supply Exchange
2013 Media, User
CALs, SSL Digital
Certificates (Four
SAN names)
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
nos. vNIC support per
port
Should support and
provide the NIC
teaming / bonding.
Minimum two I/O slots
2 port HBA for
connecting to the SAN
Switch
Required
Required
Required
USB 2.0 ports
Server should have
Failure Analysis on
Processors, memory,
the chassis
Required
Required
Required
Required
Page 47
6.24
7.0
Number of
Servers / Virtual
Partition
4 Nos
Rack Servers for Domain Controller, DNS, DHCP, Windows Update Service and
Antivirus – Palatana, Tripura
Compliance
Feature /
Specifications
7.1
7.2
Make and Model
Form Factor
7.3
Processor Type
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
Processor
Number of
Processor
Processor
Upgrade
Server RAM
Server RAM
expansion
capacity
Internal HDDs
HDD Speed
Internal Storage
Minimum
Specification
Required
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
System
Integrator
can propose
technically
superior
components)
Details /
Remarks
Required
Rack
based on x86-64-bit
should have the
capability of
supporting 32-bit
2 * 6 Core, Should
have minimum 2.0
GHz, 15MB L3 Cache
Two
Upgradeable to
provide 100%
expansion
48GB with Advanced
Error checking and
correcting (ECC)
Upgradeable to
provide 100%
expansion
SFF Internal HDD
15/10 K RPM
With Hardware RAID-
Page 48
Controller
7.12
7.13
7.14
7.15
7.16
7.17
7.18
7.19
7.20
7.21
7.22
Ethernet
Ethernet feature
DVD-ROM
(Internal /
External)
Redundant Power
Supply
No single point of
failure for Fan
Assembly
Operating System
– windows 2012
Virtualization
Support
System
Integrator need
to supply
windows 2012
OS with
downgrade
rights.
System
Integrator needs
to supply the
operating system
media and
license including
virtualization
licenses.
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
Number of
Servers / Virtual
partitions
0,1,5 support
Four Gigabit Ethernet
Ports
Should support and
provide the NIC
teaming / bonding.
Required
Required
Required
System Integrator
needs to propose
standard /enterprise
edition and 32/64 bits
as per requirement.
Required
Required
Required
Required
3 Nos
Page 49
SECTION 2.3
STORAGE
1.0
STORAGE AREA NETWORK (SAN) – DELHI
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
System Integrator
need to propose the
number of disks for
total no of IOPS as
per SAPS (minimum
50% of the total
SAPS excluding HA)
Required
For SAP production
servers System
Integrator need to
provide 600 GB,
15/10 K RPM, 6Gbps
SAS HDD
The usable capacity
for the production
storage should not
be less than 5 TB
with RAID 1+0 and
1 TB raw SSD in
RAID 5
Storage for IDES,
Development &
Quality Systems,
Solution Manager,
SAP Router Staging
/ disk cloning, SAP
DVDs & reserve
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
1.1
1.2
1.3
1.4
1.5
System
Integrator
need to
provide the
number of
disks for
production
storage
Required
8 TB usable disk
space With RAID-5 ,
SAS Disks
Page 50
space
1.6
1.7
1.8
1.9
1.10
Usable Storage for
Desktop Users
should not be less
than 2 TB (NL-SAS
Disks) in RAID 6
Highly available NAS
Gateways based on
Windows storage
server 2012 platform
for use with
different applications
and users roaming
profiles
NAS gateways
should be integrated
with AD
Disk Speed for IDES,
development &
Quality, Staging/Disk
Cloning & reserve,
Desktop Users
Disk Speed for SAP
production and EMail Servers
Disk Drive Support
1.11
Cache (Memory)
1.12
1.13
1.14
1.15
1.16
Storage array shall
have either Cache
Duplexing, Disk destaging or battery
backup support to
avoid any kind of
data loss.
Storage Expansion
Hot Spare Disks
RAID support for
storage controllers
Required
Required
Required
10K RPM
15 / 10 K RPM
300/450/900 GB hotpluggable enterprise
SAS HDD,
100/200/400 GB SSD
and 1/2/3 TB NL- SAS
HDD
System Integrator
need to provide
minimum 16GB cache
memory to meet the
performance.
Required
50% scalability for
future expansion
Minimum 1 hot spare
per 10 disks are
required of each type
Storage Array shall
support standard
Raid 0,1, 0+1/1+0, 5
Page 51
and Raid 6 other
various RAID
concepts
As per requirement of
RFP with 10% buffer.
Irrespective of OS.
Required
1.21
Storage shall be
offered with
required licenses.
Storage should have
a facility of create
snapshots/ pointing
copies/ flash copies/
Automatic Tiering of
Data.
The storage array
should be based on
FC front-end and
SAS backend with
dual redundant
controllers
There shall be no
single point of
failure into the array
system including
Power Supplies,
Cache, Cache
boards, Front-end
Boards, Backend
Boards
Host Ports
1.22
Back-end Ports
4 Nos. per controller
Ports Bandwidth
8Gbps or higher on
host port
Should support Multipath and load
balancing. System
Integrator need to
provide required
software
The storage array
should support
industry-leading
Operating System
platforms including:
various versions of
Microsoft Windows,
Sun Solaris, HP-UX,
IBM-AIX, and Linux.
1.17
1.18
1.19
1.20
1.23
Load Balancing &
Multi-path
1.24
Operating System
Support
1.25
Required
Required
4 Nos. per controller
Page 52
1.26
1.27
1.28
Storage Shall
support all above
operating systems in
Clustering.
Required
The Storage system
should support
online replacement
of failed disks
without interruption
or rebooting the
array
Power Supply
Required
FAN
1.29
1.30
1.31
1.32
Offered storage shall
support online nondisruptive firmware
upgrade for both
Controller
The storage system
should support
automatic detection
of errors, error
logging and
notification.
The storage system
should support
hardware based
data replication to a
remote sites in two
geographical
locations
Storage
Management
1.33
1.34
System Integrator
should provide dualcontroller arrays to
avoid a single point
Should provide hot
plug redundant
power supplies
Hot-plug redundant
FAN
Required
Required
Required
provide the storage
management
software and
appropriate licenses.
It should have the
flexibility to allow the
users to set up,
enable and delete
volumes
Required
Page 53
1.35
1.36
2.0
of failure. Controller
should be activeactive
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
No of SAN Storage
required
Required
1 No.
NETWORK ATTACHED STORAGE (NAS) – PALATANA, TRIPURA
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Required
2.4
LDAP (Active
Directory Services)
Integration
Functionality
The usable capacity
for the storage
should not be less
than 3 TB with RAID
-6
Cache (Memory)
2.5
Storage Expansion
2.6
Hot Spare Disks
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
2.1
2.2
2.3
Required
System Integrator
needs to provide
appropriate cache
memory to meet the
performance
100% scalability for
future expansion
Appropriate number
of disks to be
provided.
Page 54
2.7
RAID support for
storage controllers
2.8
2.9
There shall be no
single point of
failure into the
system including
Power Supplies,
Cache, Cache
boards, Front-end
Boards, Backend
Boards
Ports
2.10
Disk Types Support
As per solution
requirement
SAS, NL SAS
2.11
Protocols Supported
CIFS, NFS
2.12
Operating System
Support
2.13
2.14
The Storage system
should support
online replacement
of failed disks
without interruption
or rebooting
Power Supply
The storage array
should support
Microsoft Windows
Platform. The
storage shall be
based on Windows
Storage Server.
(Primarily the
storage will be used
for storing OTPC
users official data)
Required
2.15
FAN
2.16
The storage system
should support
automatic detection
of errors, error
logging and
notification.
Storage
Management
2.17
Storage Array shall
support standard
Raid 0,1, 0+1/1+0, 5
and Raid 6 other
various RAID
concepts
Required
Should provide hot
plug redundant
power supplies
Hot-plug redundant
FAN
Required
provide the storage
management
Page 55
2.18
2.19
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
No of Storage – 1
No
software and
appropriate licenses.
It should have the
flexibility to allow the
users to set up,
enable and delete
volumes
Required
Required
Page 56
SECTION 2.4
TAPE LIBRARY / DRIVE
1.0
LTO-6 TAPE LIBRARY – DELHI
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Modular Architecture
to allow
configuration, add
capacity and increase
performance as per
requirement.
Should have feature
for accurate
identification of barcoded cartridges
which is important
for unattended and
automated backup
application
Calibration
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
1.1
1.2
1.3
1.4
1.5
Capacity
Required
Should be able to
do automatic
calibration and
therefore shall
not require
downtime for
periodic
alignment
Minimum 2 (two)
LTO6 FC Half
Height tape drive
Page 57
Tape Drive Scalability
1.6
Tape Drive Speed
1.7
1.8
Connectivity
Cartridge Slots
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
Tape Library shall
have GUI Panel.
Tape drive shall
provide web based
remote management
Tape drive shall
support Barcode
reader
Tape drive shall be
supplied with
software which can
predict and prevent
failures through early
warning and shall
suggest the required
service action
Shall be rack
mountable.
Shall provide
Redundant Power
supply
Rack Mount
Accessories
Should provide 5
years onsite
comprehensive
warranty and
maintenance support
Number of Tape
Library
Scalable to 100%
of the quantity
offered by the
System
Integrator
LTO6 drive shall
support
160MB/sec in
Native mode and
400MB/sec in
2.5:1
Compressed
mode
Tape drive shall
provide FC native
connectivity.
Tape Library
shall be offered
with Minimum of
24 slots
Required
Required
Required
Required
Required
Required
Required
Required
1 Nos
Page 58
2.0
LTO-6 TAPE DRIVE – PALATANA, TRIPURA
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Form Factor
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
2.1
2.3
Drive
1U Rack
Mountable
Single
2.4
Architecture
LTO – 6
Backup Software
Required
(Data that
required be
backed up is of
OTPC users)
Required
2.2
2.5
2.6
2.7
Should provide 5 years
onsite comprehensive
warranty and
maintenance support
with rack mount
accessories
No of Tape Drive
1
Page 59
SECTION 2.5
TAPE CARTRIDGES
1.0
LTO-6 TAPE CARTRIDGES – DELHI
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
2.0
Minimum
Specification
Required
LTO Generation 6
Rewritable Tape Media
Required
Should be capable of
taking 2.5/6.25 TB
data backup
Should be compatible
with Tape drive.
Number of Tape
Cartridge (With Bar
Codes)
Number of Cleaning
Cartridges (With Bar
Codes)
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Proposed
Capacity /
Details /
Remarks
Required
150 No,
20 No.
LTO-6 TAPE CARTRIDGES – PALATANA, TRIPURA
Feature /
Specifications
Minimum
Specification
Compliance
Page 60
Required
2.1
2.2
2.3
2.4
2.5
LTO Generation 6
Rewritable Tape Media
Required
taking 2.5/6.25 TB
data backup
Should be compatible
with Tape drive.
Number of Tape
Cartridge
Number of Cleaning
Cartridges
Required
(Y / N) for
minimum
specifications
Hardware (
Bidder can
propose
technically
superior
components)
Required
30 No,
5 No.
Page 61
SECTION 2.6
NETWORK AND SECURITY SETUP
1.0
SAN SWITCH – DELHI
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Ports
24 ports SAN
Switch with at least
8 ports enabled as
per RFP
requirement.
Should be
compatible with
HBA interface and
interface of SAN as
per solution.
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
1.1
1.2
Port Type
1.3
1.4
SAN Switches shall
be offered with a
No single point of
failure configuration
Port Bandwidth
1.5
1.6
1.7
Aggregate
Bandwidth
Hot code activation
Bidder should
access the
actual
requirement
Offered SAN switch
shall have 8Gbps
ports and shall be
backward
compatible.
192 Gbps: 24 ports
X 8 Gbps (data
rate) end to end
Offered SAN
Switch shall
support non-
Page 62
Management
1.8
1.9
The SAN switch
should have
capability to
interface with Host
Bus Adapters (HBA)
of different makes
and models from
multiple OEM,
supporting multiple
Operating System,
including, but not
limited to, HP-UX,
IBM AIX, IBM Z/OS,
Linux, Microsoft
Windows, SUN
Solaris, etc.
Upgradability
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
Power Supply
FANs
disruptive hot code
activation feature.
Offered SAN switch
shall be
manageable
through Web, IP,
CLI and SNMP.
Required
SAN Switch should
support OS &
Firmware or any
software upgrade
Redundant power
supply
Redundant FANs
With two SAN
switches in
redundant mode, it
should provide high
availability with
redundant path
Shall support
trucking /
cascading when
adding multiple
switches in the
same fabric
Shall support
Zoning (Hardware
& software)
QoS Support
Required
Support for
Bandwidth
consumption traffic
in real time
Diagnostics Support
Required
Required
Required
Required
RASTrace Logging,
Page 63
1.19
1.20
1.21
2.0
The SAN switch
should support all
leading SAN disk
arrays and tape
libraries
Should provide 5
years onsite
comprehensive
warranty and
maintenance
support
Number of SAN
Switches
Required
2 Nos.
SAN SWITCH TO STORAGE CABLES AND SAN SWITCH TO SERVERS CABLES – DELHI
Feature /
Specifications
2.1
environmental
monitoring, nondisruptive daemon
restart, FCPing, FC
Trace route, port
mirroring
Required
Length of the Cable
Interface
2.2
Number of Cables
2.3
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
System Integrator
need to propose
Should be
compatible with
the SAN
peripherals, serves
and SAN switch
interfaces
System Integrator
need to supply the
quantity as per the
solution with 25%
buffer
Page 64
3.0
NETWORK AND SECURITY SETUP SPECIFICATIONS
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
Compliance (Y / N) for
Details / Remarks
System Integrator should provide
Network Services for all the
components, procured through this
RFP, involved in application access
and support at OTPC Data Centre
and for OTPC LAN
All network switches and Routers
should be from the same OEM
considering ease of manageability.
Core Switches should be Chassis
based / Stackable with redundant
Power supply
The
solution
should
offer
redundancy with no single point of
failure for Aggregation Switches and
Core Switches. Failure on any one
Core Switch should not affect the
availability of servers’ connection to
end users.
All network equipments (switches)
should cater to the current
requirements with 100% head room
for
future
expansion
through
stacking
One set of appliance based firewalls
in redundant failover mode to be
provisioned at Internet perimeter
and Militarized zone
Since the network security is an
important aspect for OTPC IT
landscape, Switches and Firewalls
should be from different OEMs to
ensure
that
they
are
not
compromised at the same time
All active network devices in the
Data Centre under the scope of this
RFP to be connected in dual homed
fashion to provide redundancy
All active network devices in the
Data Centre under the scope of this
RFP should be appliance based and
rack mountable.
Page 65
Compliance (Y / N) for
Design Consideration specific to External Firewall
The
firewall
shall
identify
applications
across
all
ports,
irrespective of protocol, encryption
(SSL or SSH), or evasive tactic. The
application identity becomes the
basis for all security policies
The firewall shall identify users and
not simply IP addresses. It should
employ user and group information
from enterprise directories for
visibility, policy creation, reporting
and
forensic
investigation,
regardless of user location or device
type
Inspect the content to protect
network
against
known
and
unknown
threats
including
vulnerability exploits and malware
embedded in application traffic
Securely enable applications with
easy-to-use graphical tools that tie
them together in a unified policy
Combine purpose-built hardware
and software to enable low-latency,
multi-gigabit performance with all
services enabled
3.10
3.10.1
3.10.2
3.10.3
3.10.4
3.10.5
3.1
CORE SWITCH - DELHI
Feature /
Specifications
Minimum
Specification
Required
3.1.1
Make
Required
3.1.2
Model
Required
10/100/1000Mbps
Ethernet single line
card / module / blade
System Integrator
need to propose
ports as per the
solution
3.1.3
Details / Remarks
Complianc
e
(Y / N) for
minimum
specificati
ons
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
Page 66
3.1.4
10 Gbps SFP+ Ports
with cables
3.1.5
Port scalability
3.1.6
Should be Chassis
based / Stackable
solution which should
support minimum 4
slots/switches.
Should be with the
latest stable software
version with all
updates, patches and
fix ups installed
Should support SNMP
v3 for monitoring and
should be manageable
using web interface
Virtual Switching
System / Stacking with
single IP Management
Static and Dynamic
routing ( RIP v2, OSPF,
RIPnG, OSPFv3, PIM,
MLD etc.) protocol
from day 1
Should provide nonblocking architecture
Should support basic
QoS feature
Rack mountable ,
modular (slot base) /
stackable architecture
Should provide rack
mounting kit
Should have Internal
Redundant Power
Supply
Standard Protocols
3.1.7
3.1.8
3.1.9
3.1.10
3.1.11
3.1.12
3.1.13
3.1.14
3.1.15
3.1.16
3.1.17
3.1.18
warranty and
maintenance support
Number of Switches
System Integrator
need to propose
ports as per the
solution with 20%
buffer
Switch should have
capability to scale
min 100% of the
capacity for future
expansion.
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
IPv6, SNMP, NTP,
DCBX, DHCP etc.
Required
2 Nos.
Page 67
3.1.19
Backplane speed (IPv6)
600 Gbps
3.1.20
Throughput (IPv6)
446 Mpps
3.1.21
Certificate
EAL3 Certified
3.2
DMZ SWITCH – DELHI
Feature /
Specifications
Minimum
Specification
Required
3.2.1
3.2.2
Make and Model
Required
Port Speed
10/100/1000
3.2.3
Number of UTP
Ports/switch
Switch fabric speed
24 No.s
Forwarding rate based on
64-byte packets
VLANs per switch
35 Mpps
Switch should have basic
routing capabilities like
static routing and RIP
from day 1, upgradable
to OSPF and PIM in
future
Should be with the latest
stable software version
with all updates, patches
and fix ups installed
Should support SNMP v3
for monitoring and
using web interface
Should support QoS
Required
Should be a Layer-3
switch
warranty and
maintenance support
Number of Devices
Required
3.2.4
3.2.5
3.2.6
3.2.7
3.2.8
3.2.9
3.2.10
3.2.11
3.2.11
3.2.12
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
48 Gbps
512
Required
Required
Required
Required
2 Nos.
Page 68
3.2.13
3.3
Certificate
EAL3 Certified
AGGREGATION SWITCH – DELHI
Feature /
Specifications
Minimum
Specification
Required
3.3.1
3.3.2
Make and Model
Required
Port Speed
10/100/1000
3.3.3
Number of UTP
Ports/switch
10 Gbps SFP+ Ports with
cables
Should provide stacking
feature from day 1 with
minimum 9 switches in a
stack or System
Integrator can propose
chassis based switch
Should be a Layer-3
Switch having static
routing, RIP, RIPnG,
OSPF, OSPFv3, PIM,MLD
from day1
Switch fabric speed
24 No.s
64-byte packets
VLANs per switch
65 Mpps
Should support basic QoS
feature
for monitoring and should
be manageable using
web interface
Required
3.3.4
3.3.5
3.3.6
3.3.7
3.3.8
3.3.9
3.3.10
3.3.11
3.3.12
3.3.13
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
2 MMF SR
ports
Required
Required
88 Gbps
1000
Required
Required
Required
Page 69
3.3.14
Required
3.3.16
Should have Internal
redundant power supply
warranty and
maintenance support
Number of Switches
3.3.17
Certificate
EAL3 Certified
3.3.15
3.4
Required
2 No’s
WAN (WIDE AREA NETWORK) SWITCH – DELHI
Feature /
Specifications
Minimum
Specification
Required
3.4.1
3.4.2
Make and Model
Required
Port Speed
10/100/1000
3.4.3
Number of UTP
Ports/switch
Uplink fiber ports
1000BaseX SFP and
10/100/1000BaseT SFP
(should support single
and multi-mode fiber)
Port Scalability for fiber
ports
24 No.s
3.4.4
3.4.5
3.4.7
64-byte packets
VLANs per switch
38Mpps
Switch should have static
routing and RIP from day
1, upgradable to OSPF
and PIM in future
Required
3.4.10
Details /
Remarks
100%
scalability for
future
expansion
52Gbps
Switch fabric speed
3.4.9
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
2 Nos. of SFP
Ports
3.4.6
3.4.8
Compliance
512
Required
Page 70
3.4.11
Required
3.4.14
for monitoring and should
be manageable using
web interface
Should be a Layer -3
Switch
warranty and
maintenance support
Number of Devices
3.4.15
Certificate
EAL3 Certified
3.4.12
3.4.13
3.5
Required
Required
2 No’s
48 PORT LAN SWITCH – DELHI
1. OTPC Delhi LAN
switches
Feature /
Specifications
3.5.1
3.5.2
3.5.3
3.5.4
3.5.5
3.5.6
3.5.7
Make and Model
Ethernet ports
(10/100/1000Mbps)
Uplink fiber ports
1000BaseX SFP and
10/100/1000BaseT SFP
(should support single
and multi-mode fiber)
Gigabit fiber port
should support SFPs
512 VLANs or higher
Switch fabric speed
Minimum
Specification
Required
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
48 No.
2 MMF (SX)
1G Per Switch
Required
Required
100 Gbps or
more
3.5.8
Packet Throughput
based on 64byte packet
size
PoE on all ports
3.5.9
Rack mountable
Required
3.5.10
Switch should support
Required
Compliance
74Mpps or
more
Required
Page 71
stacking
3.5.11
3.5.12
3.5.13
3.5.14
3.6
Switch should have
to OSPF and PIM in
future
Number of Switches
warranty and
maintenance support
Certificate
3.6.2
3.6.3
3.6.4
3.6.5
Make and Model
Ethernet ports
(10/100/1000Mbps)
Fibre Ports Required
(1000 Base X ports)
Gigabit fiber port
should support SFPs
Stackable or Chassis
based solution
3.6.6
Port Scalability
3.6.7
3.6.10
1000 VLANs or higher
Should be a Layer-3
Switch
Should support PoE,
Required on 24 x
10/100/1000 Base
Switch
Switch fabric speed
3.6.11
Packet Throughput
3.6.8
3.6.9
2 No.
Required
EAL3 Certified
CORE SWITCH – PALATANA, TRIPURA
Feature /
Specifications
3.6.1
Required
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
24 No.
24 No.
Required
Required
100%
scalability for
future
expansion
Required
Required
Required
88 Gbps
65 Mpps
Page 72
size
3.6.12
3.6.13
3.6.14
3.6.15
3.6.16
3.6.17
3.6.18
3.6.19
3.6.20
3.6.21
3.6.22
3.7
Form Factor
Static and Dynamic
routing protocol (RIP
v2, OSPF, RIPnG,
OSPFv3, PIM, MLD)
from day 1
Should be a L-3 Switch
Should support basic
QoS feature
Should be with the
version with all
updates, patches and
fix ups installed
Should support SNMP
v3 for monitoring and
using web interface
Should have internal
redundant power
supply
warranty and
maintenance support
Number of Switches
(24 Ethernet Ports and
24 Fibre Ports per
Switch)
Certificate
Required
Required
Required
Required
Required
Required
Required
2 No’s
EAL3 Certified
48 PORT & 24 PORT LAN SWITCH – PALATANA, TRIPURA
Feature /
Specifications
3.7.1
Rack
Mountable
Required
Make and Model
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Page 73
3.7.2
3.7.3
3.7.4
3.7.5
3.7.6
3.7.7
3.7.8
3.7.9
3.7.10
3.7.11
3.7.12
3.7.13
3.7.14
3.7.15
3.7.16
3.8
.
Ethernet ports
(10/100/1000Mbps)
Uplink fiber ports
1000BaseX SFP (should
support single and
multimode fiber)
Gigabit fiber port
should support SFPs
512 VLANs or higher
Switch Should support
stacking
PoE and PoE+ on all
ports
24/48 No.
2 Per Switch
Required
Required
Required
Required
56Gbps or
more
Switch fabric speed
Packet Throughput
size
Form Factor
Switch should have
to OSPF and PIM in
future
Rack mountable
Certificate
Number of Switches- 24
Port
Number of Switches- 48
Port
warranty and
maintenance support
41Mpps or
more
1Rack Unit
Required
Required
EAL3 Certified
14 No.
6 No.
Required
MPLS (MULTI-PROTOCOL LABEL SWITCHING) VPN ROUTER – DELHI AND PALATANA, TRIPURA
Feature /
Specifications
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Page 74
3.8.1
3.8.2
3.8.3
3.8.4
3.8.5
3.8.6
3.8.7
3.8.8
3.8.9
3.8.10
3.8.11
All locations should
have same make
and brand of router
for interoperability
All routers should be
with the latest stable
software
version
with all updates,
patches and fix ups
installed
Equipment supplied
under
this
RFP
should not be EOS
(End of Support) /
EOL for the duration
of the project (5
Years).
Router should have
minimum
4
x
10/100/1000 Base T
Ports
supporting
both LAN and WAN
protocols and 2 free
slots
for
future
expansion
Router should have
following
MPLS
features from day 1:
L2 VPN, L3 VPN,
RSVP
Routers should have
routing protocols of
RIPv2, OSPF, BGP v4
and Multicast traffic
Routers should be
able to handle all
types of application
traffic
Router
should
provide VPN , IPSec,
NAT
security,
features
Routers should have
CoS features for
providing priority to
traffic
Locations having
dual routers should
be configured with
fail-over /
redundancy
Management
or
Required
System
Integrator
Should
provide details
Required
Required
System
Integrator
should
provide
details of
product
launch
Required
Required
Required
Required
Required
Required
Required
Page 75
3.8.12
3.8.13
3.8.14
3.8.15
3.8.16
upgradation of any
service of routers is
the
system
integrator’s
responsibility
Routers should be
19” rack mountable
and should have
rack mounting kit
Services like VPN,
upgrading of CoS
should be easily
manageable without
changes to hardware
or network links
Router should
support attack
prevention with
3000 signature
update in future.
This hardware
functionality should
be available from
day 1
Should provide 5
years onsite
comprehensive
warranty and
maintenance support
Proactive Network
Management,
Monitoring, IPSLA or
equivalent,
Maintenance, and
Customer Service for
devices management
3.8.17
Routing Performance
3.8.18
Certificate
MPLS Routers
required at Data
Centre
MPLS Routers
required at Palatana,
Tripura
3.8.19
3.8.20
Required
Required
Required
Required
Required
Minimum 180
kpps
EAL3 Certified
2
2
Page 76
3.9
INTERNET ROUTER – DELHI
Feature /
Specifications
3.9.1
3.9.2
3.9.3
3.9.4
3.9.5
Should have at least
4 Ethernet Ports
supporting
10/100/1000
and
supporting both LAN
and WAN protocols
Minimum of 1 Mpps
of
routing
performance
Should have L2 VPN,
L3 VPN and RSVP
features from day 1
Should
have
a
modular architecture
for future expansion
and should have at
least 4 free slots
Should have internal
Dual
(redundant)
power supply
Minimum
Specification
Required
Required
3.9.7
3.9.8
3.9.9
Details /
Remarks
System
Integrator
should provide
details
Required
Required
Required
Should not be EOS /
EOL for the duration
of project (5 yrs)
All routers should be
with the latest stable
software
version
with all updates,
patches and fix ups
installed
Routers should have
routing protocols of
RIPv2, OSPF, BGP v4
and Multicast traffic
Routers should be
able to handle all
types of application
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Required
Required
3.9.6
Compliance
System
Integrator
should
provide
details of
product
launch
Required
Required
Required
Page 77
traffic
3.9.10
3.9.11
3.9.12
3.9.13
3.9.14
3.9.15
3.9.16
3.9.17
3.9.18
3.9.17
3.9.18
Router should have
VPN, IPSec, NAT
security features.
Routers should have
CoS features for
providing priority to
traffic
Routers should be
configured with failover / redundancy
Management
or
upgradation of any
service of routers is
the service provider’s
responsibility
Routers should be
19” rack mountable
and should have
rack mounting kit
Services like VPN,
upgrading of CoS
should be easily
manageable without
changes
to
hardware.
Router
should
support SNMP v3 for
monitoring, IPSLA or
equivalent
and
should
be
manageable
using
web interface
Router
should
support
attack
prevention with 3000
signature update in
future.
This
hardware
functionality should
be available from
day 1
Certificate
Should provide 5
years
onsite
comprehensive
warranty
and
maintenance support
Number of routers
required
Required
Required
Required
Required
Required
Required
Required
Required
EAL3 Certified
Required
2
Page 78
3.10
EXTERNEL (PERIMETER) FIREWALL – DELHI
Feature /
Specifications
Minimum
Specification
Required
3.10.1
Make and Model
Required
3.10.2
Port Speed
10/100/1000
Port Scalability
100% scalability for
future expansion
Required
3.10.3
3.10.4
Should provide High
availability
3.10.5
Application-layer
protection Blocks attacks
such as DNS cache
poisoning,
Should be with the
version with all updates,
patches and fix ups
installed
Performance
Solution should be a
Next Generation Firewall
system, with capability
of supporting at least
2Gbps of Application
Identification Enabled
Firewall throughput
using 64 byte HTTP
packet
The solution should
support at least 1 Gbps
of threat prevention
throughput with all
protection profiles
including IPS (Intrusion
Prevention System), AV
(Anti-Virus), URL
3.10.6
3.10.7
3.10.7.1
3.10.7.2
Complian
ce
(Y / N)
for
minimum
specificati
ons
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
component
s)
Details /
Remarks
Required
Required
Required
Required
Page 79
3.10.7.3
3.10.7.4
3.10.7.5
3.10.7.6
3.10.7.7
3.10.7.8
3.10.7.9
3.10.7.10
Filtering, antispyware &
antibot enabled from
day one
The solution must
support at least 225,000
concurrent sessions
The solution must
support at least 45,000
new session per seconds
The solution should
support at least
500Mbps of IPSec VPN
throughput
The solution should
support at least 200 SSL
VPN Tunnels
The solution, with all
features turned on (IPS
+ AV + URL Filtering +
Application Identification
and Control + Data
Filtering) should not fall
below 50% ensuring
optimum performance
For high performance
with low latency the
solution must provide all
application level
inspection as real-time
stream-based and not
using file-based storeand-forward techniques
solution must provide
hardware offloading of
application level (L7)
content processing
(Anti-Virus, Anti
Spyware, Vulnerability
Protection, File-type
filtering, Data filtering)
solution must provide all
application level
inspection in a single
content engine (each
packet must only be
inspected once even
with all content
inspection features
Required
Required
Required
Required
Required
Required
Required
Required
Page 80
enabled).
3.10.7.11
3.10.7.12
3.10.8
3.10.8.1
3.10.8.2
3.10.8.3
3.10.8.4
3.10.8.5
3.10.8.6
3.10.8.7
3.10.8.8
3.10.8.9
3.10.9
The solution must allow
policy rule creation for
application
identification, user
identification, host
profile, threat
prevention, content
filtering, QOS and
scheduling in a single
rule and not at multiple
locations
The solution must be
able to be administered
locally without additional
management or logging
software.
Hardware
The solution must
support solid state
drives (SSD) of at least
120Gbps
The solution must
support at least 4Gb
DRAM
The solution must
support at least 64Mb
Flash
The solution must have
an operating
temperature between 050 degree Centrigrade
The solution must
support at least 8 nos.
10/100/1000 interfaces
The solution must
support 4 Nos. Gigabit
SFP’s interfaces
The solution must
support 2 10/100/1000
high availability
interfaces
The solution must
support 1 10/100/1000
out of band
management interface
The solution must
support separation of
the control plane and
the data plane
Certifications
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 81
3.10.9.1
3.10.9.2
3.10.9.3
3.10.10
3.10.10.1
3.10.10.2
3.10.10.3
3.10.10.4
3.10.10.5
The solution must be in
the Leader’s quadrant in
the latest “Gartner
Magic Quadrant for
Enterprise Network
Firewalls” report
achieved NSS Labs
recommendation in the
last 2 years
The solution
vulnerability protection
must have achieved NSS
Labs recommendation
and have a very high (in
excess of 90% block
rate)
Operation Mode
The solution must allow
policy creation for
application
identification, user
identification, threat
prevention and content
filtering in a single
location:
-Application Detection
(1000+ apps)
-Vulnerability Protection
(Client and server side
protection)
-Gateway Virus
Protection
-Gateway Spyware
Protection
-Content Filtering
-QoS (marking and/or
traffic shaping)
able to support Network
attack detection
able to support DoS and
DDoS protection
able to support TCP
reassembly for
fragmented packet
protection
able to support Brute
force attack mitigation
Required
Required
Required
Required
Required
Required
Required
Required
Page 82
3.10.10.6
3.10.10.7
3.10.10.8
3.10.10.9
3.10.10.10
3.10.10.11
3.10.10.12
3.10.10.13
3.10.10.14
3.10.10.15
3.10.10.16
3.10.10.17
able to support SYN
cookie protection
able to support IP
spoofing protection
able to support
Malformed packet
protection
The solution must
support Tap mode
interface configuration
The solution must
support Transparent
mode
The solution must
support Layer 2 and
Layer 3 deployments
The solution be able to
support simultaneous
deployment with
interfaces servicing
Layer 3, Layer 2
Transparent and Tap
modes
The solution shall
support 802.1Q VLAN
tagging
The solution shall
support Dual Stack IPv4
/ IPv6 application
control and threat
inspection under:
- Tap Mode
- Transparent mode
- Layer 2
- Layer 3
The solution shall
support standards based
Link aggregation (IEEE
802.3ad) to achieve
higher bandwidth
The solution shall
support logical Ethernet
sub-interfaces tagged
and untagged.
The solution must
support the following
routing protocols:
- Static
- RIP v2
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 83
3.10.10.18
3.10.10.19
3.10.10.20
3.10.10.21
3.10.10.22
3.10.10.23
3.10.10.24
3.10.10.25
3.10.10.26
3.10.10.27
- OSPF
- BGP v4
IPv6 Static Routing
Support even for virtual
routers
Virtual Router capability
that supports all L3
capability
The solution must
support Policy Based
forwarding based on:
- Zone
- Source or Destination
Address
- Source or destination
port
- Application (not port
based)
- AD/LDAP user or User
Group
The solution shall
support DNS proxy
The OEM should ensure
that the solution should
be operational for 5
years with all features /
functionalities enabled
on the platform
The solution shall
support DHCPv4 and
DHCPv6 relay
The solution must
support system
configuration rollback to
previously saved
configurations on box
The solution must
support validation of
policy for shadowed
rules before rule
application
The solution must
support the ability to
lock configuration while
modifying it, avoiding
administrator collision
when there are multiple
people configuring the
appliance
The solution must
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 84
3.10.11.9
view delta's between
current, staged, or past
configurations on the
solution
High Availability
The solution should
support full (stateful)
configuration
synchronization as well
as session
synchronization. The
high availability pair can
either be connected
directly or over a
switched or routed
network
able to support
Active/Active
configuration
able to support
Active/Passive HA
configuration
capable to detect device
failure
capable to detect link
and path failure
able to support
encryption of HA
heartbeat & control
traffic
able to support session
and configuration
synchronization
The solution shall
synchronize the
following for HA:
All sessions
3.10.11.10
Decryption Certificates
Required
3.10.11.11
All VPN security
associations
All threat and
application signatures
All configuration
changes
Required
3.10.11
3.10.11.1
3.10.11.2
3.10.11.3
3.10.11.4
3.10.11.5
3.10.11.6
3.10.11.7
3.10.11.8
3.10.11.12
3.10.11.13
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 85
3.10.11.14
FIB tables
Required
3.10.11.15
The solution HA shall
support hitless upgrades
for both major and
minor code releases
Management & Reporting
built in XML API for
management purposes;
custom logging
capabilities
The solution have
reporting features to
generate reports using
predefined reports and
by using custom builder
that allows to assemble
a fully customized report
that can be saved,
exported to PDF/CSV or
XML and scheduled to
run and then be
emailed.
Standard Reports should
include:
Behavioral botnet report
(Data regarding
unknown applications,
IRC traffic, malware
sites, dynamic DNS, and
newly created domains
in analysed with the
result displaying the list
of potentially infected
hosts that can be
investigated as
members of a botnet)
PDF Summary report (A
fully customizable onepage summary report
that includes data for
the top 5 in each
category as well as
trend charts that are not
available in other
reports)
User Activity Report
(Time Based report that
shows application and
web browsing activity
for specific users)
Required
3.10.12
3.10.12.1
3.10.12.2
3.10.12.3
3.10.12.4
3.10.12.5
3.10.12.6
Required
Required
Required
Required
Required
Required
Page 86
3.10.12.7
3.10.12.8
3.10.12.9
3.10.13
3.10.13.1
3.10.13.2
3.10.13.3
3.10.13.4
3.10.13.5
3.10.13.6
3.10.13.7
3.10.13.8
3.10.13.9
3.10.13.10
3.10.13.11
The solution should
support device
management capabilities
through an intuitive
web-based interface on
each device.
Command Line Interface
(CLI) should be
available
Shall support centralized
management solution
Policy Based Controls
The solution shall
control parameters by
Security Zone, Users, IP,
Application, Host
Information Profile, URL
Category,Schedule, QoS
etc.
The solution shall be
application based and
not port-based and
protocol based.
The solution shall
support the following
policy types/capabilities:
Policy-based control by
port and protocol
application and/or
application category
(non-port based)
application function
(posting, file transfer,
desktop sharing, instant
messaging, etc.)
user, group or IP
address
country code (IN, SG,
VN, USA, UK, RUS)
Per policy SSL
decryption & inspection
(forward or reverse
proxy), including policy
based on URL category.
Per policy SSH
decryption & inspection
Block files by type: bat,
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 87
3.10.13.12
3.10.13.13
3.10.13.14
3.10.13.15
3.10.13.16
3.10.13.17
3.10.13.18
3.10.14
3.10.14.1
3.10.14.2
3.10.14.3
3.10.14.4
3.10.14.5
3.10.14.6
cab, dll, exe, pif, and
reg
Data filtering: Social
Security Numbers,
Credit Card Numbers,
Data filtering: Custom
Data Patterns
QoS Policy-based traffic
shaping (priority,
guaranteed, maximum)
QoS Policy-based
diffserv marking
Policy support of IPv6
rules/objects
Policy support of
multicast rules/objects
Policy support for
scheduled time of day
enablement
Application Security Policy
The solution shall
support network traffic
classification which
identifies applications
across all ports
irrespective of
port/protocol/evasive
tactic
The solution shall have
multiple mechanisms for
classifying applications
application and
application function
identification and
decoding technology
able to handle
unknown/unidentified
applications e.g. alert,
block or allow
able to create custom
application signatures
and categories
The solution shall
include a searchable list
of currently identified
applications with
explanation and links to
external sites for further
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 88
clarification
3.10.14.7
3.10.14.8
3.10.14.9
3.10.14.10
3.10.14.11
3.10.14.12
3.10.14.13
3.10.14.14
3.10.14.15
3.10.14.16
The solution shall allow
updating the application
database automatically
or manually via the
control or traffic plane
dynamic updates of the
application DB and not
require a service restart
or reboot
The solution shall warn
the end-user with a
customizable page when
the application is
blocked
port-based controls to
be implemented for all
applications as well in
the same rule
The solution shall
delineate specific
instances of peer2peer
traffic (Bittorrent,
emule, neonet, etc.)
The solution shall
delineate specific
instances of instant
messaging (AIM, YIM,
Facebook Chat, etc.)
The solution shall
delineate different parts
of the application such
as allowing Facebook
chat but blocking its filetransfer capability
The solution shall
delineate specific
instances of Proxies
(ultrasurf, ghostsurf,
freegate, etc.)
The solution shall
support Voice based
protocols (H.323, SIP,
SCCP, MGCP etc.)
able to create filters to
control groups of
application based on
category, sub category,
technology , risk or
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 89
characteristics ect.
3.10.14.17
3.10.15
3.10.15.1
3.10.15.2
3.10.15.3
3.10.15.4
3.10.15.5
3.10.15.6
3.10.15.7
3.10.15.8
3.10.15.9
The solution shall
support useridentification allowing
Active Directory, LDAP,
RADIUS groups, or
users to access a
particular application,
while denying others
URL Filtering
The solution shall
support URL-Filtering
the database located
locally on the device
The solution shall
support custom URLcategorization
The solution shall
support customizable
block pages
The solution shall
support block and
continue (i.e. allowing a
user to access a website which potentially
violates policy by
presenting them a block
page with a warning
with a continue option
allowing them to
proceed for a certain
time)
The solution shall
support logs populated
with end user activity
reports for site
monitoring within the
local solution
The solution shall
support logs populated
with end user activity
reports for site
monitoring within the
central manager
The solution shall
support URL Filtering of
international languages.
Please state all
supported languages
Required
The solution shall
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 90
3.10.15.10
3.10.16
3.10.16.1
3.10.16.2
3.10.16.3
3.10.16.4
3.10.16.5
3.10.16.6
3.10.16.7
3.10.16.8
3.10.16.9
3.10.16.10
support Drive-bydownload control to
prevent unintentional or
malicious download of
executable files.
The solution shall
support URL Filtering
policies by AD user,
group, machines and IP
address/range
Threat Prevention
The solution shall
support Vulnerability
Protection features
The solution shall
support Virus and
Spyware (phone home
attacks) protection
The solution shall block
application
vulnerabilities
spyware and malware
The solution shall not
have more than 50%
degradation in the rated
performance when IPS
is enabled
have more than 50%
performance when Virus
Protection is enabled
have more than 50%
performance when
Spyware Protection is
enabled
have more than 50%
performance hit when
the IPS, Virus Protection
and Spyware Protection
is enabled
known network and
application-layer
vulnerability exploits
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 91
buffer overflow attacks
3.10.16.11
3.10.16.12
3.10.16.13
3.10.16.14
3.10.16.15
3.10.16.16
3.10.16.17
3.10.16.18
3.10.16.19
3.10.16.20
3.10.16.21
DoS/DDoS attacks
The solution shall
perform stream-based
Anti-Virus and not storeand-forward traffic
inspection
The solution shall
perform stream-based
Anti-Spyware and not
store-and-forward traffic
inspection
able to perform Antivirus scans for SMB
traffic
The solution shall
support attack
recognition for IPv6
traffic the same way it
does for IPv4
The solution shall
support Built‐in
Signature and Anomaly
based Vulnerability
Protection Engine
The solution shall
create custom userdefined signatures
The solution shall
support to exclude
certain hosts from
scanning of particular
signatures
The solution shall
support CVE‐cross
referencing where
applicable
The solution shall
support granular tuning
with option to configure
overrides for individual
signatures
The solution shall
support automatic
security updates directly
over a secure
connection (i.e. no
dependency of any
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 92
intermediate device)
3.10.16.22
3.10.16.23
3.10.16.24
3.10.16.25
3.10.16.26
3.10.16.27
3.10.16.28
3.10.16.29
3.10.16.30
3.10.16.31
The solution
Vulnerability / Virus /
Spyware protection
updates shall not
require reboot of the
unit.
The solution shall
support several
prevention techniques
including drop‐packet,
tcp‐rst (Client, Server &
both) etc.
The solution shall
support response
adjustment on a per
signature basis.
Protocol decoder-based
analysis
Protocol anomaly-based
protection to detect
non-RFC compliant
protocol usage such as
the use of overlong URI
or overlong FTP login
Stateful pattern
matching detects attack
across more than one
packet, taking into
account elements such
as the arrival order and
sequence
Statistical anomaly
detection prevents ratebased DoS flooding
attacks
Heuristic-based analysis
to detect anomalous
packet and traffic
patterns such as port
scans and host sweeps
Capabilities such as
blocking invalid or
malformed packets, IP
defragmentation and
TCP reassembly for
protection against
evasion and obfuscation
methods employed by
attackers
The solution shall
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 93
3.10.17
3.10.17.1
3.10.17.2
3.10.17.3
3.10.17.4
3.10.18
3.10.18.1
support notifications via
alerts, email
notifications, SNMP
traps and packet logs
Data Filtering
The solution shall
support file identification
by signature and not file
extensions
The solution shall
support identification
and optionally
preventing the transfer
of various files (i.e. MS
Office, PDF, etc.) via
identified applications
(i.e. P2P, IM, SMB, etc.)
The solution shall
support compressed
information stored in
zipped format and be
able to unpack and filter
per policy
capable of identifying
and optionally
preventing the transfer
of files containing
sensitive information
(i.e. credit card
numbers) via regular
expression
User Identification
The solution shall
support authentication
services for useridentification:
Required
Required
Required
Required
Required
3.10.18.2
Active Directory
Required
3.10.18.3
LDAP
Required
3.10.18.4
eDirectory
Required
3.10.18.5
RADIUS
Required
3.10.18.6
Kerberos
Required
3.10.18.7
Client Certificate
Required
3.10.18.8
The solution should
support the creation of
security policy based on
Active Directory Users
and Groups in addition
Required
Page 94
to source/destination IP
3.10.18.9
Required
3.10.19.2
The solution shall
support interrogation of
the host security
posture using a flexible
policy so that
information can be used
in security policy
The solution shall
support useridentification in policy
without installing an
agent on individual
endpoints
The solution shall
support useridentification from Citrix
and terminal services
environments in policy
and logs
The solution shall
populate and correlate
all logs with user
identity (traffic, IPS,
URL, data, etc.) without
any additional products
or modules in real-time
The solution should
support role-based
administrative
assignment to allow
specific users to have
full, read-only, or no
access to the functions
of the firewall.
Automated responses
can be set up to notify
specific users of specific
events or incidents
QoS
The solution should
create QoS policy on a
per rule basis: (across
product line)
by source address
3.10.19.3
by destination address
Required
3.10.19.4
by user/user group as
defined by AD
by application (such as
Required
3.10.18.10
3.10.18.11
3.10.18.12
3.10.18.13
3.10.19
3.10.19.1
3.10.19.5
Required
Required
Required
Required
Required
Page 95
3.10.19.6
3.10.19.7
3.10.19.8
Skype, Bittorrent,
YouTube, azureus)
by static or dynamic
application groups (such
as Instant Messaging or
P2P groups)
by port
Required
Required
Required
3.10.19.9
The solution shall define
QoS traffic classes with:
guaranteed bandwidth
3.10.19.10
maximum bandwidth
Required
3.10.19.11
priority queuing
Required
3.10.19.12
The solution should
support real-time
prioritization of voice
based protocols like
H.323, SIP, SCCP, MGCP
and applications like
Skype
The solution should
support diffserv marking
of packets
The solution should
support real-time
bandwidth statistics of
QoS classes
SSL/SSH Decryption
able to identify, decrypt
and evaluate SSL traffic
in an outbound
connection (forwardproxy)
and evaluate SSL traffic
in an inbound
connection
and evaluate SSH / SSH
Tunnel traffic in an
outbound connection
and evaluate SSH / SSH
Tunnel traffic in an
inbound connection
The solution shall
Required
3.10.19.13
3.10.19.14
3.10.20
3.10.20.1
3.10.20.2
3.10.20.3
3.10.20.4
3.10.20.5
Required
Required
Required
Required
Required
Required
Required
Required
Page 96
3.10.20.7
have a SSL inspection
policy differentiate
between personal SSL
connections i.e.
banking, shopping,
health and non-personal
traffic
The solution shall able
to decrypt in the
following network
modes:
Tap mode
3.10.20.8
Transparent mode
Required
3.10.20.9
Layer 2 mode
Required
3.10.20.10
Layer 3 mode
Required
3.10.21
VPN
The solution shall
support IPSec VPN
The solution shall
support SSL VPN
The solution shall
support IPSec VPN or
SSL VPN without
additional licensing
IPSec VPN should be
integrated with the
solution and support full
encryption standards
suites:
DES, 3DES, AES
3.10.20.6
3.10.21.1
3.10.21.2
3.10.21.3
3.10.21.4
3.10.21.5
3.10.21.6
3.10.21.7
3.10.21.8
3.10.21.9
3.10.22
3.10.22.1
3.10.22.2
3.10.22.3
Required
Required
Required
Required
Required
Required
Required
MD5 and SHA‐1
authentication
Diffie-Hellman Group 1,
Group 2 and Group 5
Internet Key Exchange
(IKE) algorithm
AES 128, 192 & 256
(Advanced Encryption
Standard)
Authentication
The solution
administrative module
shall support the
following authentication
protocols:
LDAP
Required
Radius (vendor specific
attributes)
Required
Required
Required
Required
Required
Required
Page 97
3.10.22.4
Token-based solutions
(i.e. Secure-ID)
Kerberos
Required
Required
3.10.22.7
The solution’s SSL VPN
shall support the
following authentication
protocols:
LDAP
3.10.22.8
Radius
Required
3.10.22.9
Token-based solutions
(i.e. Secure-ID)
Kerberos
Required
Required
3.10.23.2
Any combination of the
above
TCP Dump / PCAP
The solution shall
support packet captures
based on:
Source Address
3.10.23.3
Destination Address
Required
3.10.23.4
Applications
Required
3.10.23.5
Unknown Applications
Required
3.10.23.6
Port
Required
3.10.23.7
any threat
Required
3.10.23.8
data-filters
Required
3.10.23.9
any combination of the
Required
above
The solution shall
Required
support PCAP
downloads of specific
traffic sessions from the
GUI from the logging
screen
Modern Malware Protection
The solution will have a
Required
built in protection
against unknown
Malware and or zero day
attacks
The solution shall
Required
support sandbox
behavior based
inspection and
protection of unknown
viruses and malware
The solution shall
Required
support automated
3.10.22.5
3.10.22.6
3.10.22.10
3.10.22.11
3.10.23
3.10.23.1
3.10.23.10
3.10.24
3.10.24.1
3.10.24.2
3.10.24.3
Required
Required
Required
Required
Required
Page 98
3.10.24.4
3.10.24.5
3.10.25
3.10.26
3.11
signature generation for
discovered malware
The solution shall
support inline control of
malware infection and
command/control traffic
The firewalls shall
support DNS-based
signatures to detect
specific DNS lookups for
hostnames that have
been associated with
malware
warranty and
maintenance support
Number of Devices
Required
Required
Required
2 No’s
INTERNAL FIREWALL – DELHI
Feature /
Specifications
Minimum
Specification
Required
3.11.1
3.11.2
Make and Model
Required
Should be rack mountable
Required
3.11.3
12 Nos. 10/100/1000
interfaces and option for 4
fiber slots to cater future
requirements.
1 out of band
management interface
Minimum RAM 4GB
Required
Flash 64 MB & 120GB SSD
hard disk
Separation of data plane
and management plane
with dedicated hardware
resources for data plane
and management plane
Required
3.11.4
3.11.5
3.11.6
3.11.7
Compliance
(Y / N) for
minimum
specificatio
ns
Proposed
Capacity /
Hardware
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
Required
Required
Required
Page 99
3.11.8
3.11.9
3.11.10
3.11.11
3.11.12
3.11.13
3.11.14
3.11.15
3.11.16
3.11.17
3.11.18
3.11.19
3.11.20
3.11.21
Next Generation Firewall
system, with a capability
of supporting at least
2Gbps of Application
Identification Enabled
Firewall throughput using
64 byte HTTP packet
size,(not UDP 1518)
225,000 concurrent
sessions & 45,000 new
sessions per second.
static routing, RIPv2,
OSPF & BGP v4
Ipv4 & IPv6 routing
support for virtual routers
Should provide High
availability
Traffic classification based
on applications across all
ports irrespective of
port/protocol/evasive
tactic
Application detection (at
least 1000+ applications)
Multiple mechanisms for
classifying applications
including application
signatures, SSH & SSL,
Application decoders &
heuristics
Handling of
unknown/unidentified
applications e.g. alert,
block or allow
Protocols support IPSec,
DES, 3DES, FTP, HTTP,
HTTPS, IPv6
Inspection of HTTPS &
SSH encrypted traffic
Support for DNS proxy &
DNS sinkhole to prevent
against DNS attacks
Policy controls based on
interfaces, zones, user-id,
source & destination
address, applications (not
ports)
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 100
3.11.22
3.11.23
3.11.24
3.11.25
3.11.26
3.11.27
3.11.28
3.11.29
3.11.30
3.11.31
3.11.32
3.11.33
3.11.34
3.11.35
Dual stack support
IPv4/IPv6 application
support
Deployment scenarios –
TAP mode, vWire mode,
Layer2 & Layer3 routed
mode
Support active-active and
active-standby HA
configuration
Policy based controls by
country
Per policy SSL decryption
& inspection
User identification – Active
directory, LDAP,
eDirectory, Radius,
Kerberos, client
certificates & API’s
Protections – DOS, DDOS,
IP spoofing, Brute force,
Syn cookie & malformed
packet protection
QoS features like traffic
prioritization,
differentiated services,
committed access rate
QoS policy on per rule
basis based on source
address, destination
address, user/Group,
application (such as
bittorrent, Skype,
Facebook), dynamic
application group & port
Internal/external
management system for
real-time monitoring,
Logging & reporting
functions
Customize application
dashboard
Detailed user activity
report including
information on
applications
Reporting based on
application, users and
threats or in any
combination
Report generation on a
manual or schedule (Daily,
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 101
3.11.36
3.11.37
3.11.38
3.11.39
3.11.40
3.11.41
3.11.42
3.11.43
3.11.44
3.12
Weekly, Monthly, etc)
basis
XML API for management
purposes; custom logging
capabilities
Console, Telnet, SSHv2,
Browser based
configuration
SNMPv1 & v2
Required
Required
Required
Common Criteria EAL4+
certified
ICSA certified
Required
Gartner Magic Quadrant of
Enterprise Firewall –
Leaders Quadrant
NSS Labs recommendation
Required
warranty and maintenance
support
Number of Devices
Required
Required
Required
2 No’s
DLP (DATA LOSS PREVENTION) & INFORMATION SECURITY ENFORCEMENT SOLUTION
Feature /
Specifications
Minimum
Specification
Required
Make and Model
Required
Must provide next
generation data threat
prevention and
information discovery
functions to protect
structured, semistructured, unstructured
mission critical data in
the enterprise
Required
3.12.1
3.12.2
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware
(Bidder can
propose
technically
superior
components)
Details /
Remarks
Can be
appliance
based or
software
solution
Page 102
3.12.3
3.12.4
3.12.5
3.12.6
3.12.7
3.12.8
3.12.9
3.12.10
3.12.11
For software based
solution, Supplier has to
provide appropriate
hardware keeping overall
design and functional
requirement under
consideration and must
not affect overall
application performance.
The proposed solution
must support 100 users
& scalable to 200 users.
solution should not
require any third party
proxy server (such as
ICAP servers ) to provide
Enforcement of
Information Security
solution should cover
both Active and passive
FTP including fully
correlating transferred
file data with control
information
solution Should have the
ability to monitor popular
IM protocols (AIM,
Yahoo, MSN, IRC etc.)
and properly classify
tunneled IM traffic
(HTTP)
solution should be able
to interface with an
institution’s employee or
staff directories (e.g.,
Active Directory, LDAP)
Solution must have
Identity and Role Based
policy capabilities that
integrate with
AD/LDAP/HR database.
solution should be
capable of
"Segmentation of Duty"
(SoD) based
Enforcement of
Information Security
solution should enforce
"Automatic Access
Control" on Data and
Information
solution must be able to
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 103
3.12.12
3.12.13
3.12.14
3.12.15
3.12.16
3.12.17
3.12.18
3.12.19
3.12.20
3.12.21
apply different policies to
different employee
groups
solution should have
ability to filter out
network traffic for
inspection based on
protocol, IP range, or
email sender/recipient
email
solution should provide
encryption capabilities to
protect data at risk
solution should have a
comprehensive
Information Classification
methodology that would
be readily deployable
and does not dependent
on fingerprint technology
Resources Qualification
and experience in
Information Classification
ability to create and
manage policies that can
be deployed across all
components (Network
and Endpoints)
solution MUST use
automated policy
mechanism
built-in Automated Policy
Synthesis mechanism
solution should be able
to monitor and prevent
Advanced Persistent
Threats (APT)
Built-in Ontologies on
International PII and
PCI-DSS capabilities and
has the ability to add or
customized new
Ontologies to cater to
specific Government or
Defense requirements
solution should have rule
or policy-based
capabilities such as
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 104
3.12.22
3.12.23
3.12.24
3.12.25
3.12.26
3.12.27
3.12.28
3.12.29
3.12.30
assigning access rights,
restricting where users
can store sensitive data,
and so forth
ability to Detect based
on fully customizable
regular expressions
Ability to detect and
protect confidential
unstructured data based
on the data
categorization that has
been learnt
Ability to detect and
protect new or unseen
documents, which
content is similar to the
data categorization
which has been taught
via data categorization
Ability to detect scanned
documents, which
contains sensitive data in
text form
Ability to detect screen
captures or picture
formats, which contain
sensitive data in text
form.
Solution should have
Ability to learn to
categorize data via
providing a set of sample
documents to improve
accuracy of detection.
Ability to configure and
send multiple automated
responses based on
severity, match count,
policy, etc.
Ability to release
quarantined email from
notification received.
On-screen/ pop-up/ email notification
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 105
3.12.31
3.12.32
3.12.33
3.12.34
3.12.35
3.12.36
3.12.37
3.12.38
3.12.39
3.12.40
delivered to users during
a rule/ policy violation
and escalation workflow
to ICT Security team or
immediate manager.
User’s ability to conduct
self-remediation (such as
on-screen/pop-up/e-mail
notification prompting
user to confirm whether
to continue or cancel
confidential data
transfer). Ability to
capture justification for
DLP rule/policy violation
as part of logs capturing.
All relevant incident
details on a single
screen/ page to allow
quick user decisionmaking and immediate
action.
Per-user ability to
customize the layout and
data of the incident
snapshot.
Ability for an incident to
be correlated to other
incidents by subject,
sender, recipient,
filename, file owner, user
name, and policy.
ability to support realtime incident analysis
Integration with external
directory for incident
workflow assignment
Support for role-based
access and delegated
administration.
Integration with Active
Directory or other
directory
Ability to support
automatic updates
(signatures/ rules/ etc)
and firmware upgrades
solution should have a
list of pre-defined
template reports
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 106
3.12.41
3.12.42
3.12.43
3.13
solution should Support
report customization
Number of device /
software required
warranty and
maintenance support
Required
1 No’s
Required
WAN SPECIFICATIONS – DELHI & PALATANA
Feature /
Specifications
3.13.1
3.13.2
3.13.3
3.13.4
3.13.5
3.13.6
3.13.7
Site uptime / availability
for all locations 99.5%,
Service Provider Should
provide notification alerts
(email / sms / etc.) if
bandwidth utilization is
more than 75% for any
location
Service Provider Should
have nationwide IP
Network for providing
MPLS based VPN services
with PoP at all the
locations under
consideration
In case of dual local loop,
service provider should be
different for local loop
provisioning
Service Provider should
support VoIP and Video
conferencing (QoS & CoS)
services
Dual MPLS PoP
redundancy for DC
provide prior information
for any link maintenance
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specificatio
ns
Proposed
Capacity /
Hardware
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Page 107
3.13.8
3.13.9
3.13.10
3.14
at client / Service Provider
level, after seeking
approvals maintenance
Service Provider should be
able to provide real-time
monitoring and hourly,
daily, weekly and monthly
reports in Text, HTML,
PDF formats
provide Notification or
alerts through email or
SMS for link or equipment
failure status
Should able to provide the
service for minimum five
years period compulsory
3.14.2
3.14.3
3.14.4
3.14.5
3.14.6
3.14.7
Required
Required
INTERNET LINKS SPECIFICATIONS – DELHI
Feature /
Specifications
3.14.1
Required
Site uptime / availability –
99.5%
provide Minimum Public
IPs at Data Center
Easy to upgrade
bandwidth in multiples of
2Mb, without much
changes in hardware
Internet Link Should be a
premium link with 1:1
ratio (uncompressed)
Internet link to be
provided on Ethernet
have its own international
Internet gateway
Internet link failover from
primary to backup should
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specificatio
ns
Proposed
Capacity /
Hardware
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
Required
15
Required
Required
Required
Required
Required
Page 108
3.14.8
3.14.9
3.14.10
be seamless, without
manual intervention.
No restriction on data /
file transfer from Internet
Should able to provide the
service for minimum five
years period compulsory
Proactive Network
Management and
Monitoring, Maintenance
Required
Required
Required
Page 109
SECTION 2.7
LOAD BALANCERS
1.0
LOAD BALANCERS – DELHI
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Make and Model
Should be appliance
based solution with high
performance purpose
built hardware.
The appliance should
have 4 GB RAM for
support for multiple load
balancing features and
functions
Should support load
balancing features such
as server load balancing,
link load balancing etc.
have minimum 4 triple
speed 10/100/1000
Mbps gigabit copper
ports
have 1.5 Gbps of
throughput and scalable
to 2.5 Gbps without any
additional hardware.
Should have minimum
1M concurrent
connections & scalable
to 2M on same device.
Appliance should provide
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Required
Page 110
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
full ipv6 support and
OEM should be IPv6
gold-certified. OEM
should be listed vendor
for ipv6 phase-2
certification.
support layer 2 to layer
7 load balancing
Extensible policies
(epolicies) scripts to
implement business logic
on network without
changes in application
code.
epolicy scripting should
support deep packet
inspection of protocol
including HTTP, SOAP,
Weblogic and Diameter
support server load
balancing algorithms i.e.
round robin, weighted
round robin, least
connection, Persistent
IP, Hash IP, Hash
Cookie, consistent hash
IP, shortest response,
proximity, snmp, SIP
session ID, hash header
etc.
Should support one arm,
reverse and transparent
proxy mode deployment
scenarios and should
support nested layer7
and l4 policies.
Should maintain server
persistency based on
source ip and
destination ip, http
header, url, cookie and
SSL ID.
support multi-port,
scripted and custom
health check with
content verification
Should provide
application & server
health checks for well-
Required
Required
Required
Required
Required
Required
Required
Required
Page 111
1.17
1.18
1.19
1.20
1.21
1.22
1.23
1.24
1.25
known protocols i.e.
ARP, ICMP, TCP, DNS,
RADIUS, HTTP/HTTPS,
RTSP etc..
have and/or relationship
to check various
dependencies for the
application delivery
should support layer4
and layer 7 load
balancing for
HTTP/HTTPS, FTP/FTPS,
SIP, RTSP , RDP, TCP,
TCPS and UDP protocols
Should support graceful
shut down of real
services
Should support reverse
proxy functionality from
Day 1
Should support SDNS
functionality from Day 1
Should provide
comprehensive and
reliable support for high
availability and N+1
clustering based on
stateful session failover
with Active-active &
active standby unit
redundancy mode.
Should support USB
based FFO link to
synchronize
configuration at boot
time of HA
Support for multiple
communication links for
realtime configuration
synchronizations
including HA group,
gateway health check,
decision rules, SSF
sessions etc.. and
heartbeat information
Should support floating
MAC address to avoid
MAC table updates on
the upstream
routers/switches and to
speed up the failover
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 112
1.26
1.27
1.28
1.29
1.30
1.31
1.32
Should support for
secondary
communication link for
backup purpose
Should support floating
IP address and group for
statefull failover support.
Appliance must have
support 256 floating ip
address for a floating
group
Should support built in
failover decision/health
check conditions
including, CPU
overheated, system
memory, process health
check, unit failover,
group failover and
reboot
Should also have option
to define customized
rules for gateway health
check - the
administrator should
able to define a rule to
inspect the status of the
link between the unit
and a gateway
Configuration
synchronization at boot
time and during run time
to keep consistence
configuration on both
units.
Should support global
load balancing
algorithms like global
round robin (grr), VIP
based weighted global
round robin, global
connection overflow,
global least connections,
IP overflow, Proximity
etc.,
Should provide Secure
online application
delivery using
hardware/software
based high performance
SSL acceleration with
minimum 500Mbps of
Required
Required
Required
Required
Required
Required
Required
Page 113
1.33
1.34
1.35
1.36
1.37
1.38
1.39
1.40
1.41
SSL throughput and
5,000 ssl TPS and
scalable to 7500 ssl TPS
on same appliance.
support Certificate
format as
"OpenSSL/Apache,
*.PEM", "MS IIS, *.PFX",
and "Netscape, *.DB".
have additional
hardware card to
perform the SSL
offloading / acceleration
for 1024 and 2048 bit
certificates.
support use of password
protect
Certificate/Private Key
backup/restore to/from
local disk or remote
TFTP server, and
through WebUI
support Self generates
CSR (Certificate Signing
Request), self-signed
Certificate and private
key for specified host.
support customization
for SSL Error pages.
support HTTP to HTTPS
location header rewrite
for enhanced application
delivery support
have end to end ssl
support to act as a SSL
Server and/or as SSL
Client
Should support client
certificate verification,
certificate bases access
control, CRL's (HTTP,
FTP ,LDAP) and OSCP
protocol
Should support advance
ACL's to protect against
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 114
1.42
1.43
1.44
1.45
1.46
1.47
1.48
1.49
network based flooding
attacks. Administrator
should able to define
ACL's rules based on
connections per second
(CPS) and concurrent
connections (CC), cookie
value.
Should provide
performance
optimization using TCP
connection multiplexing,
TCP buffering and IEEE
802.3ad link
aggregation.
Should support TCP
optimization options
including windows
scaling, timestamp &
Selective
Acknowledgement for
enhanced TCP
transmission speed.
TCP optimization option
configuration should be
defined on per virtual
service basis not
globally.
Appliance should provide
real time Dynamic Web
Content Compression to
reduce server load.
Should provide selective
compression for Text,
HTML, XML, DOC, Java
Scripts, CSS, PDF, PPT,
and XLS Mime types.
Should provide have
provision to define policy
to skip compression for
selected trouble URL
(RegEx, Web Objects)
for the specified Virtual.
should provide
Advanced high
performance
memory/packet based
Web cache; fully
integrated with
HTTP/HTTPS
Should provide support
for customized cache
Required
Required
Required
Required
Required
Required
Required
Required
Page 115
1.50
1.51
1.52
1.53
1.54
1.55
1.56
1.57
1.58
1.59
rules including max
object size, TTL objects,
refresh time interval
etc..
should provide detailed
cache access statistics
based on ip or http
hosts
should support cache
refresh with CLI, XMLRPC input commands
and "PURGE" request
support transparent,
layer 7 proxy and
triangular mode support
support L7 rule based
application firewall to
protect the internal
applications within base
license
Appliance should have
security features like
reverse proxy firewall,
Syn-flood and dos attack
protection features from
the day of installation.
have extensive report
and logging with inbuilt
tcpdump like tool and
log collecting
functionality
have SSH CLI, Direct
Console, SNMP, Single
Console per Cluster with
inbuilt reporting.
Should support XML-RPC
for integration with 3rd
party management and
monitoring
provide detailed logs
and graphs for real time
and time based statistics
Appliance must support
multiple configuration
files with 2 bootable
partitions for better
availability and easy
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 116
upgrade / fallback.
1.60
1.61
1.62
The system should
support led warning and
system log alert for
failure of any of the
power and CPU issues
warranty and
maintenance support
Number of Load
Balancers
Required
Required
2 No’s
Page 117
SECTION 2.8
RACKS
1.0
42U RACK (NETWORK & SERVER) – PALATANA, TRIPURA
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
Make and Model
Mounting space of
42U
Depth – 1000mm
Width - Should
accommodate 19
inch devices and
devices in the
solution
Four vertical posts for
rack mounting of
equipment utilizing 4
posts
Should be able to
open the rack from
all 4 sides (along with
front/back doors)
Should have
adequate ventilation
to provide air flow
Redundant Rack
PDUs / Power strips
Each rack should
have redundant PDUs
/ power strips
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 118
Sufficient cage nuts
for installation of
equipments in the
Rack
Required
Required
1.16
Should have front
and back door
opening along with
Lock and Key
Sufficient clearance
between side panel
and posts
between front door
and vertical mounting
posts
Perforated front /
back doors and roof
Should provide 5
years onsite
comprehensive
warranty and
maintenance support
Blanking Panels
1.17
No. of Racks (42U)
1 (One)
1.10
1.11
1.12
1.13
1.14
1.15
2.0
2.2
2.3
2.4
2.5
Required
Required
Required
12U WALL MOUNT NETWORK RACK – PALATANA, TRIPURA
Feature /
Specifications
2.1
Required
Make and Model
Mounting space of
12U
Wall Mount
Accessories
Width - Should
accommodate 19
inch devices and
devices offered in the
solution
Should be able to
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Page 119
2.6
2.7
2.8
2.9
2.10
2.11
2.12
open the rack from
all 3 sides
Should have
adequate ventilation
to provide air flow
Redundant Rack
PDUs / Power strips
Required
Required
Sufficient cage nuts
for installation of
equipments in the
Rack
Required
With Lock and Key
between side panel
and posts
Should provide 5
years onsite
comprehensive
warranty and
maintenance support
No. of Server Racks
(12U)
Required
Required
19 (Nineteen)
Page 120
SECTION 2.9
PASSIVE WORK
1.0
WALL MOUNT PATCH PANEL – DELHI
Feature /
Specifications
Minimum
Specification
Required
1.1
Make
Required
1.2
Wall Mount Patch Panel
Required
1.3
TIA/EIA Category: 6
minimum 250 ports,
Interface RJ45
Support
10/100/1000Mbps
Printed colour coding to
make the termination
easy
handling data, voice,
and video
Modular, moulded plastic
modules should be UL
rated
Should have a clear label
holder
Should have a cable
handler to avoid stress
from the hanging cable
bundle
Required
1.4
1.5
1.6
1.7
1.8
1.9
1.10
2.0
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
PATCH PANEL (NETWORK & SERVER RACK) – PALATANA, TRIPURA
Page 121
Feature /
Specifications
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
3.0
Make
Rack Mountable, 1 RU
size panel
TIA/EIA Category: 6
Required
24 Ports, Interface RJ45
Support
10/100/1000Mbps
easy
and video
Modular, PCB based,
moulded plastic modules
should be UL rated
holder
Should have a cable
bundle
Required
3.2
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Required
PATCH PANEL FOR WALL MOUNT NETWORK RACK – PALATANA, TRIPURA
Feature /
Specifications
3.1
Minimum
Specification
Required
Make
Rack Mountable, 1 RU
size panel
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Page 122
3.3
TIA/EIA Category: 6
Required
3.4
24 Ports, Interface RJ45
Support
10/100/1000Mbps
easy
and video
Modular, PCB based,
moulded plastic modules
should be UL rated
holder
Should have a cable
bundle at rear
Required
3.5
3.6
3.7
3.8
3.9
3.10
4.0
4.2
4.3
4.4
Required
Required
Required
Required
Required
50μ, 6/12-core Multi mode OM3 distribution LSZH cable as per ISO/IEC-11801–
PALATANA, TRIPURA
Feature /
Specifications
4.1
Required
Make
Fiber Optic Cable,
ISO/IEC-11801-OM3
50/125μ, OM3 Indoor
Tight buffered Int/Ext
type as per IEC 60332-3,
IEC 61034, IEC 60754
Shall be 50μ, 6/12-core
Multi mode OM3
distribution cable as per
ISO/IEC-11801
Shall be able to meet
Gigabit & 10 Gigabit
Ethernet performance
up to 300 meters
requirement specified by
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Page 123
4.5
4.6
4.7
4.8
4.9
5.0
IEEE 802.3z (1000 BaseX) & IEEE 802.3ae (10G
Base-X)
Shall be suitable for
using in the building
shaft
Shall be a distribution
cable with tight buffered
construction
Shall have aramid yarns
(Kevlar) inside to add
strength to the cable
Tensile load should be
1000 Newton or higher
and crush resistance
should be 2000 Newton
or higher
Fiber cable shall be
RoHS Compliant.
5.2
5.3
5.4
Required
Required
Required
Required
Fiber optic OM3 LIU, fully loaded with pigtails, couplers, sleeves and splice trays
6/12/24 fiber– PALATANA, TRIPURA
Feature /
Specifications
5.1
Required
Make
Fiber Optic LC style fully
loaded Patch Panel
(FOPP), 19" Rack Mount
with 6/12/24 nos. of
OM3 50/125μ Pigtails.
Shall have 6/12/24 nos.
of ISO/IEC-11801-OM3
Pigtails with LC Type
Connectors
Shall have all
accessories including
coupler plates preloaded with duplex LC
couplers (OM3), pigtails
for terminating fibers on
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Page 124
the FOPP
5.5
5.6
5.7
5.8
5.9
6.0
Shall be Front Patching
Type, 1U high and rack
mountable on standard
19” rack with mounting
arrangements
Shall be supplied with
fusion splicing sleeves
for termination of fiber
Shall be slide-out type
drawer enclosure for
Easy access to splicing
tray, Easy access to
back side of the
connector and have
labels for better
identification
Shall have all necessary
accessories for fiber
management inside such
as Fiber guides, radius
controls & secure tie
downs within the FOPP
LIU shall be RoHS
Compliant.
6.2
6.3
6.4
Required
Required
Required
Required
LC- LC duplex OM3 Multimode LSZH patch cords – PALATANA, TRIPURA
Feature /
Specifications
6.1
Required
Make
Fiber Optic Patch Cable
(LC-LC), 3 Mtrs. Long,
ISO/IEC-11801-OM3 50μ
Duplex, LSZH
All patch cords shall
conform to EIA/TIA568C.3 and ISO/IEC11801
Shall be Duplex Multi
Mode Fiber Optic Patch
Cords OM3 50μ
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Page 125
6.5
6.6
6.7
6.8
6.9
7.0
Shall support network
line speeds up to 10
Gbps.
Shall have LC Connector
jacks at both the ends
All patch cords shall be
factory terminated and
packed.
Shall be Low-Smoke &
Zero-Halogen and RoHS
compliant
LIU shall be RoHS
Compliant.
7.2
7.3
7.4
7.5
7.6
7.7
Required
Required
Required
Required
9μ, 6/12-core Single mode OS2 Indoor/Outdoor rated LSZH cable as per ISO/IEC11801– PALATANA, TRIPURA
Feature /
Specifications
7.1
Required
Make
Fiber Optic Cable,
ISO/IEC-11801-OS2
9/125μ, Indoor/Outdoor,
IEC 60332-3, IEC 610342, IEC 60754-2
Shall be 9μ, 6/12 -core
Single mode OS2
metallic armored cable.
Shall be able to meet
Gigabit & 10 Gigabit
Ethernet performance
requirement specified by
IEEE 802.3
Shall be suitable for
using in the building
shaft and outdoor laying
Optical Fibers should be
in multitube/Unitube
type of cables
Shall be certified third
party labs for IEC
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Page 126
7.8
7.9
8.0
60332-3 for flame
retardant, IEC 61034-2
for smoke density and
RoHS compliant
Tensile load should be
2700 Newton or higher
and crush resistance
should be 3000 Newton
or higher
Shall have water blocked
construction to prevent
water absorption and
consequent damages
8.2
8.3
8.4
8.5
Required
Fiber optic OS2 LIU, fully loaded with pigtails, couplers, sleeves and splice trays
6/12/24 fiber– PALATANA, TRIPURA
Feature /
Specifications
8.1
Required
Make
Fiber Optic LC style fully
loaded Patch Panel
(FOPP), 19" Rack Mount
with 6/12/24 nos. of
OS2 9/125μ Pigtails.
Shall have 6/12/24 nos.
of ISO/IEC-11801-OS2
Pigtails with LC Type
Connectors
Shall have all
accessories including
coupler plates preloaded with duplex LC
couplers (OS2), pigtails
for terminating fibers on
the FOPP
Shall be Front Patching
Type, 1U high and rack
mountable on standard
19” rack with mounting
arrangements
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Page 127
8.6
8.7
8.8
8.9
9.0
fusion splicing sleeves
for termination of fiber
Shall be slide-out type
drawer enclosure for
Easy access to splicing
tray, Easy access to
back side of the
connector and have
labels for better
identification
Shall have all necessary
accessories for fiber
management inside such
as Fiber guides, radius
controls & secure tie
downs within the FOPP
LIU shall be RoHS
Compliant.
9.2
9.3
9.4
9.5
9.6
Required
Required
Required
LC- LC duplex OS2 Single mode LSZH patch cords – PALATANA, TRIPURA
Feature /
Specifications
9.1
Required
Make
Fiber Optic Patch Cable
(LC-LC), 3 Mtrs. Long,
ISO/IEC-11801-OS2 9μ
Duplex, LSZH
conform to EIA/TIA568C.3 and ISO/IEC11801
Shall be Duplex Single
Mode Fiber Optic Patch
Cords OS2 9μ
line speeds up to 10
Gbps.
Shall have LC Connector
jacks at both the ends
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Page 128
9.7
9.8
9.9
10.0
factory terminated and
packed.
Shall be Low-Smoke &
Zero-Halogen and RoHS
compliant
LIU shall be RoHS
Compliant.
10.2
10.3
10.4
10.5
10.6
10.7
Required
Required
Category 6 Unshielded Twisted Pair LSZH Cable – PALATANA, TRIPURA
Feature /
Specifications
10.1
Required
Make
UTP Cable, TIA-568C.2,
Category-6 , LSZH (305
Mtrs./1000 feet per Box)
Shall be of 4 twisted
pairs of 23 AWG solid
conductors & support
network line speeds up
to 1 GBps.
Shall be 4-pair
Unshielded twisted pair
with a cross filler,
meeting Category 6
tested to 500 MHz or
more as per TIA-568C.2.
Support
10/100/1000Mbps
Cable should be tested
till 500 MHz or more
from independent
laboratories like ETL for
4 connections.
Submission of this report
is mandatory
video & meet the
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Page 129
10.8
10.9
10.10
11.0
applications ATM, ISDN
etc.
Shall have the length
printed on the outer
jacket of after every
meter.
Shall be fire retardant,
Low smoke zero halogen
as per IEC 60332, IEC
61034-2 and IEC 607542 respectively
Shall be supplied in Reel
of 305 Meters/ 1000 feet
packed in Boxes
11.2
11.3
11.4
11.5
11.6
Required
Required
Category 6 Unshielded Twisted Pair LSZH Cable – PALATANA, TRIPURA
Feature /
Specifications
11.1
Required
Make
Cat 6 UTP Patch Cable,
TIA-568C Category-6,
LSZH and shall be
available is 1/2/3
meters or 4/7/10 feet
conform to Category 6 &
conductor shall be
stranded 24 AWG or
better
line speeds up to 1 Gbps
Shall have RJ-45
connectors with
transparent plugs at
both the ends
factory crimped and ETL
verified (Report
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Page 130
required).
11.7
11.8
12.0
Patch cords shall
support applications
such as 155 Mbps ATM,
token ring & VOIP.
Patch cord shall be
made of Low Smoke
Zero Halogen and RoHS
compliant
12.2
12.3
12.4
12.5
Required
Category 6 UTP PCB based Jack – PALATANA, TRIPURA
Feature /
Specifications
12.1
Required
Make
PCB based Information
Outlet (I/O) RJ45, TIA568C Category-6,
Termination of
Catergory-6 UTP Cable,
UL listed (Certificate
required)
Shall conform to
Category-6 as per the
EIA/TIA-568C.2 and
support network line
speeds up to 1 Gbps
Shall have RJ-45 type
connector with strain
relief bend limiting boot
for securing IDC
contacts from external
forces
Shall Snap into standard
faceplates, surfacemount boxes,
consolidation point
boxes, and Modular
Panels
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Page 131
12.6
12.7
12.8
13.0
Shall be certified by
independent labs like
ETL/GHMT for
compliance to EIA/TIA568C.2. (Report
Required)
Shall have minimum 20Year Extended Product
Warranty and system
warranty for all the
passive products
Shall be RoHS Compliant
13.2
13.3
13.4
13.5
13.6
Required
Required
British style shuttered Faceplate – PALATANA, TRIPURA
Feature /
Specifications
13.1
Required
Make
Shall be Single Port
(RJ45) square plate,
dimension as per
commercially available
modular office furniture
Shall have spring
shuttered front access
for preventing ingress of
dust
Gang Box of the same
size by System
Integrator or OEM
Shall have Write on
labels in transparent
plastic window along
with the plate
Shall be able to support
variety of jacks – UTP
and STP Information
outlets
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Page 132
SECTION 2.10
NETWORK SCANNER
1.0
NETWORK SCANNER – DELHI
Feature /
Specifications
Minimum Specification
Required
Compliance
(Y / N) for
minimum
specifications
2.1
Make
Required
2.2
Scanner type
Flatbed, ADF
2.3
Optical Sensor
Colour CCD
2.4
Scan Option
Scan
resolution,
optical
Duty cycle
(daily)
Bit depth
Multifeed
detection
Scan size
(flatbed)
B&W, Color
2.5
2.6
2.7
2.8
2.9
2.10
Media Support
2.11
Scan file format
2.12
2.13
2.14
Automatic
document
feeder capacity
Automatic
document
feeder scan
speed
Scanning
options (ADF)
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Minimum 600 dpi x 600 dpi
B/W and Color
Minimum duty cycle: 500 pages
daily
Minimum 24-bit
Yes, length
215 x 297 mm Minimum
Paper (plain, inkjet, photo),
envelopes, cards (index,
greeting), 3-D objects
PDF, searchable PDF, JPG, BMP,
TIFF, compressed TIFF, TXT,
HTML, RTF, FPX, PNG, PCX, GIF
100 sheets
20 ppm 20 ipm Minimum
One-Side, Two-sided
(Automatic Duplex)
Page 133
2.15
2.16
2.17
2.18
2.19
Scan size (ADF)
Connectivity
Option
Operating
System Support
Warranty
Number of
scanner
required
216 x 356 mm Minimum
Ethernet, Hi-Speed USB 2.0
Microsoft® Windows
XP/Vista/7/8
(Home/Professional/Professional
x64)
5 Years On-Site OEM
1
Page 134
SECTION 2.11
LINUX OPERATING SYSTEM
1.0
LINUX OPERATING SYSTEM
Compliance
Details /
(Y / N) for OS
Remarks
Specifications
All the servers offered for SAP application and Database deployment should be
licensed version of LINUX based and the O.S. specifications are as follows:
The operating system should
support
multiple
hardware
architectures i.e. X86, X86_64, etc.
which will allow to have a scalable
platform with improved quality.
The operating system (including all
variants)
should
have
been
certified on hardware from leading
system vendors.
Operating system should also
include upgrades, updates and
web & telephonic support from OS
vendor.
OS should have predictive product
roadmap
The product should have Product
Life Cycle of 10 years
Should have FIPS-140 Validation
government security standard used
for
accrediting
cryptographic
modules
The source code of the OS should
be freely available from the OEM
The enterprise grade OS should
support the essential network
services
like
Directory
Features
Services(LDAP V3), DNS, DHCP,
Radius, Web Server, Application
Server, Cluster Services (High
Availability and Fail Over Support),
Load Balancer, with virtualization
support.
OS must support NFS IPV6, multi
queue network drivers
Must support RAID 5 to RAID 6
restripe kernel
Dynamic power adjustment to PCIe
Parameter
1.1
1.2
1.3
O.S. (Operating System)
Specifications
Page 135
Parameter
1.4
Specifications
Compliance
(Y / N) for OS
Specifications
Details /
Remarks
& SATA via Aspm/alpm
Should have minimum of 2.6.32
kernel and POSIX compliant
Tickles Kernel and APCI 4.0
Infiniband and RDS support
Support of large files and file
systems on a single host using XFS
OS should support Fibre Channel
over Ethernet (FCoE)
The OS should have processor,
CPU, I/O controller & Network
ceiling enforcement (Cgroups)
Should support mandatory access
control for file system, processes &
users
The OS should support of Security
Enhanced features and be capable
of
managing
public
key
infrastructure (PKI)
Indict languages (Unicode) support
within OS
Should support System Security
Services Daemon which manages
communication with centralised
identity and authentication stores,
predictable caching for network
accounts, handle multiple domains
of user data and authentication
Should support Advanced RAS
(Reliability,
Availability
and
Serviceability features:
I.
Physical Memory hot add
II.
Memory
demand
and
patrol
scrubbing
(also
known as HW Poison)
III.
Advanced Error Reporting
(AER) for PCIe Devices
IV.
CPU logical on-lining / offlining
(Detailed RAS features required
are described at the end of this
section)
Should support Security features
like Mandatory Access Control for
OS level security hardening
Should have Identity Management
server for features like SSO,
auditing, logging & should also
Page 136
Parameter
High Availability
1.5
Cluster File System
1.7
1.8
Network Load
Balancer
Specifications
Compliance
(Y / N) for OS
Specifications
Details /
Remarks
have graphical admin control
OS should have certification for
business application like SAP where
features like:
I.
Support
for
high
performance,
like
SAP
Business applications in
both physical and virtual
environments
II.
Optimised code to ensure
that SAP products provide
many fold performance
improvements
III.
SAP problem resolution by
IOS vendor
OS should support High Availability
(HA) of applications in its
environment
HA should support data integrity
when one cluster node takes over
control of a service from another
cluster node. The faulty node is
stopped using a method called
“fencing” that prevents data
corruption
HA module should be also able to
support virtual machines (VMs) &
application inside the VM
Should support cluster file system
for application in its environment
Cluster file system should be able
to access common storage devices
across network for multiple read /
write operations
Cluster file system should be
portable operating system interface
for UNIX (POSIX) compliant file
system
Each member of the cluster thus
has direct access to the same
storage device and all cluster
nodes access the same set of files
Should support network load
balancer functionality
Page 137
SECTION 2.12
BACKUP SOFTWARE
1.0
BACKUP SOFTWARE - DELHI
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
1.6
Software Name and
Version Number
The Backup Solution
should be available
on various OS
platforms such as
Windows, UNIX and
Linux platforms.
Backup solution
shall support
industry leading
cluster solution such
as MSCS, MC
Service Guard,
Veritas Cluster etc.
Backup solution
shall have same GUI
across
heterogeneous
platform to ensure
easy administration.
The backup solution
shall have inbuilt
Java/ Web Based
GUI for centralised
management of
backup domain.
The backup solution
should allow
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
System
Integrator to
provide details
Required
Required
Required
Required
Required
Page 138
1.7
1.8
1.9
1.10
1.11
creation of
additional backup
copies, run
concurrently with
primary backup,
within the same
Library or over the
network to another
tape library/standalone drive of
different format
medium (e.g.
Ultrium to SDLT
etc..) to allow easy
vaulting operation
The backup solution
should support demultiplexing/tape
copy and staging of
data cartridge to
another set of
cartridge for
selective set of data
for faster restores
operation to
client/servers.
The backup solution
should allow
creating tape clone
facility after the
backup process.
The Backup Solution
should have in-built
calendar based
scheduling system
and supports
Clustering the
Backup Server and
Media Server on
Windows and Linux.
The solution should
also supports Disk
staging.
System Integrator
need to provide the
online licenses and
agents for
Production setup,
existing applications
and development
setup as per the
requirement of this
Required
Required
Required
Required
Required
Page 139
RFP
1.12
1.13
1.14
1.15
1.16
1.17
1.18
1.19
provide the licenses
and agents to take
the backup of the
OS mentioned in the
RFP with 10%
additional licenses
The Backup Solution
should have in-built
media management
and supports cross
platform Device &
Media sharing in
SAN environment. It
provides a
centralised scratch
pool thus ensuring
backups never fail
for media
Backup Software
shall support
Synthetic backup /
Virtual full backups
so that Full backup
can be constructed
directly from the
disk based
incremental
backups.
Backup Software is
able to rebuild the
Backup
Database/Catalog
from tapes in the
event of catalog
loss/corruption.
The Backup
Software shall offer
OPEN File Support
for windows.
The backup solution
shall provide
granularity of single
file restore.
Backup Solution
shall be able to copy
data across firewall.
Backup Solution
shall support backup
& restore over LAN
Required
Required
Required
Required
Required
Required
Required
Page 140
1.20
1.21
1.22
1.23
1.24
1.25
1.26
1.27
1.28
The Backup Solution
has certified “HotOnline” backup
solution for different
type of Databases
such as Oracle, MS
SQL, Sybase,
Exchange etc.
The backup solution
shall support
granular recovery of
Virtual Partitions,
Exchange Server
etc.
The backup
software should give
the option to allow
de-duplication to be
done either on the
application server or
on backup server or
at the target device
The backup solution
should support
searching data using
either structured
and unstructured
information
The backup
software should
support contextual
search based on
meaning
The backup
software should be
IPv6 compliant
The backup solution
must support at
least AES 256-bit
encryption
capabilities.
The backup solution
shall be configured
in such a fashion
that no extra license
for client and media
servers is required
while moving from
LAN to SAN based
backup.
The backup solution
shall be configured
Required
Required
Required
Required
Required
Required
Required
Required
Page 141
1.29
1.30
with adequate client
and media licenses
for LAN based
backup.
The backup solution
must not require
separate licensing
when upgrading
from a lower end
server (1-2 CPU
based) to higher
end server (4-and
above CPU based
server).
System Integrator
need to supply the
required backup
agents and licenses
for all the servers as
per application
requirements and
solution offered by
System Integrator.
Required
Page 142
SECTION 2.13
ENTERPRISE MANAGEMENT SYSTEM (EMS) SOFTWARE
1.0
EMS SOFTWARE- DELHI
1.1
NETWORK MANAGEMENT
Feature /
Specifications
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.1.7
Software Name and
Version Number
Number of
devices/nodes to be
managed
System Integrator need
to supply the media and
licenses.
The
Network
management
System
(NMS) shall be able to
monitor and manage the
Network devices like
Routers,
switches,
Wireless
equipments
and other SNMP based
devices.
Must provide a web
based user interface
across the managed
components.
Should have 100%
scalability without major
architectural changes
Should support nearly
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Minimum
1000 nodes /
devices
Required
Required
Required
Required
Required
Page 143
1.1.8
1.1.9
1.1.10
1.1.11
1.1.12
1.1.13
1.1.14
1.1.15
1.1.16
1.1.17
continuous
discovery
process.
NMS
must
provide
functionality to discover
network devices
Should
have
the
capability to produce
customizable add –hoc
reports.
Automatic discovery of
IP devices on the
network.
NMS should detect the
SNMP compliant network
devices on the network
and manage them.
Ability to present
graphical view of the
LAN and WAN network.
NMS should provide the
capability to role based
view the network
topology.
Should provide the
ability to define user
roles and node /
interface grouping
features.
It should offer fault
management
for
analysis and alert of
incoming and provide
capability to alert of the
events, fault should be
colour-coded on the GUI
based on severity.
It must filter, correlate &
process, the events that
are created daily from
network devices
The NMS should provide
very powerful event
correlation
engine,
which should be rulesbased and work in
conjunction with event
management system. It
should assist in root
cause
determination
and help
prevent
flooding of non-relevant
console messages
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 144
1.1.18
1.1.19
1.1.20
1.1.21
1.1.22
1.1.23
1.1.24
1.1.25
1.1.26
1.1.27
Root Cause Analysis
Report should be
available for the faults.
NMS shall be able to
provide secured
windows based consoles
as well as secured webbased consoles.
The NMS system should
support
distributed
hierarchical architecture.
The system shall support
discriminated polling,
whereby certain critical
interface of routers or
switches may be polled
more frequently that
others.
NMS architecture should
be open standard,
distributed, scalable, and
should support
integration with third
party tools.
NMS should support
ODBC Compliant
database
NMS should support
monitoring / managing
of SNMP v1, SNMPv2C
and SNMPv3 based
devices.
The
product
should
have
web
browser
interface
with
user
name
and Password
Authentication.
It
should be possible to
view topology maps,
events, reports etc. in
full graphical format
using
standard
web
browser that support
Java interfaces.
The NMS should provide
information regarding
capacity utilization and
error statistics for WAN
links.
The NMS should trigger
automated and
operator- initiated
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 145
1.1.28
1.1.29
1.1.30
1.1.31
1.2
responses and actions
based on incoming
events / traps.
Should be able to
generate and provide
web-based reports.
It should be possible to
be able to be export
data in various formats,
for use in capacity
planning,
statistical
analysis,
and
spreadsheet
applications.
Should provide reports
on different performance
parameters based on
real time/near real time
and historical reporting.
The system must
provide capability to
store the collected
data in a repository
based on an RDBMS.
1.2.2
1.2.3
Required
Required
Required
SERVER MANAGEMENT
Feature /
Specifications
1.2.1
Required
Software Name
Version Number
Minimum
Specification
Required
and
Number of servers to be
managed
System Integrator need
to propose and supply
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
System
Integrator to
propose as
per the
solution and
requirement
mentioned in
the RFP.
Required
Page 146
1.2.4
1.2.5
1.2.6
1.2.7
the licenses to manage
the number of servers
as per solution and RFP
requirement
and
additional 10% buffer.
This module is primarily
used to ensure that the
performance
of
heterogeneous servers
and operating systems
are being monitored
through agent based /
agent less on a 24 X 7
basis.
The
module
should have capability
that in case of any
problem,
suitable
preventive
and
corrective actions can be
initiated.
It should ensure the
availability of the system
resources and service
independent
of
the
machine location, collect
performance data for
capacity planning and
alert
generation
of
potential problems.
The module should have
capability to generate
problem summary for a
day to show the systems
which
generated
maximum number of
exceptions during the
previous day along with
details
on
resource
utilization, including but
not limited to, run
queue, CPU utilization,
memory utilization, swap
utilization, page outs per
second and number of
processes,
exception
details and grade of
service
for
these
systems.
capability to provide
online and historical
graphs and reports of
Required
Required
Required
Required
Page 147
1.2.8
1.2.9
1.2.10
1.2.11
1.2.12
1.2.13
1.2.14
system health. It should
provide for a web-based
health console display
that includes robust and
flexible
graphing
capabilities for multiple
metrics simultaneously,
provides
comparative
and trending analysis.
ESM should be able to
run OS flavours such as
Windows, HP-UX, IBM
AIX, Sun Solaris, Red
Hat™ Enterprise Linux,
Suse Linux Enterprise
Server, Debian Linux
Service discovery
Should provide
comprehensive event
management, proactive
performance monitoring,
automated
alerting,
reporting and graphing
for operating systems,
middleware and
applications.
Should a web browser
interface that can be
accessed from anywhere
using industry-standard
web browsers.
Each operator should be
provided with a specific
user role based view,
restricting what they see
and what they can do
within the managed
environment.
Integrated
scheduled
and
operational
maintenance modes for
managed systems to
prevent operations staff
from seeing false alarms
during
authorized
outages
Flexible
architectures
including support for
high availability cluster
architectures (Microsoft
Cluster
Server)
and
disaster
tolerant
Required
Required
Required
Required
Required
Required
Required
Page 148
1.2.15
1.2.16
1.2.17
1.2.18
1.2.19
1.2.20
1.2.21
1.2.22
distributed architectures
with
multiple
Management
servers
(failover,
competence
centers, etc.)
Should use intelligent
filtering,
duplicate
suppression
and
correlation, the agents
manage by exception
only
forwarding
actionable events to the
Management server.
Should
support
for
monitoring Data Centre
technologies such as
virtualization
and
clusters
Auditing and logging of
operator activities
Accelerate root cause
analysis
through
advanced analytics and
problem resolution
ESM
must
filter,
correlate, process, and
respond
to
the
thousands of events that
are created daily from
systems, databases, and
applications.
ESM must provide a
centralized
point
of
control
that
offers
operations staff close
and efficient control of
events happening across
the managed systems,
creating
a
"mission
control" centre for the
distributed environment.
ESM must include very
powerful
event
management
and
correlation
services
technology,
providing
correlation
capabilities
on the intelligent agents
in addition to the central
manager station
Secured communication
between
Management
Required
Required
Required
Required
Required
Required
Required
Required
Page 149
1.2.23
1.2.24
1.2.25
1.2.26
1.2.27
1.2.28
1.2.29
1.2.30
1.2.31
1.2.32
1.2.33
server and Managed
nodes
ESM must support the
backup server concept,
which enables switching
management
responsibility from one
management centre to
another in case of
system
failure.
This
eliminates single points
of
failure
in
the
management system.
ESM
should
notify
through alerts, events,
email alerts, SMS etc
Automated
policy
deployment
with
detailed,
intelligent
monitoring
Predefined policies that
include
event
log,
service
monitoring,
metric
collection,
thresholds, alarms with
meaningful
message
text, instruction text,
operator / automatic
actions / linked graphs,
duplicate
message
suppression
Predefined
graphs/reports
Predefined tools (for
troubleshooting)
Web Application Servers
Required
Required
Required
Required
Required
Required
Required
Out of the box reporting
templates available for
performance
and
availability of managed
servers
Should provide reports
that can prove IT service
quality levels, such as
application
response
times
and
server
resource consumption
Reports
should
be
accessible
via
web
browser
Required
Reports
Required
can
be
Required
Required
Page 150
1.2.34
1.2.35
1.2.36
1.3
scheduled to publish
automatically or they
can be produced on
demand
Reports can be applied
to all systems, to a
group of systems, to a
customer
group
of
systems, or to a single
system.
Should be possible to
send reports via email
from the GUI
Automated
report
generation
and
publishing
1.3.2
1.3.3
1.3.4
Required
Required
DESKTOP MANAGEMENT
Feature /
Specifications
1.3.1
Required
Software Name and
Version Number
Software should
maintain minimum 200
desktops which could
spread across multiple
locations.
The solution should
support maintains the
status of the desktop
with respect to software
installed and OS, patch
levels as per
organization policy.
The solution should
include inventory
management (hardware
and software inventory),
software management
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Page 151
1.3.5
1.3.6
1.3.7
1.3.8
1.3.9
1.3.10
(push and pull), patch
management, usage
management and OS
management.
The software should
have a single agent
which is capable of
inventory as well as
software management
(software pull / push)
and including patch
management.
The software should be
capable of bandwidth
throttling and other
features which use the
network efficiently.
Please describe the
features your software
offers for efficient usage
of network bandwidth.
The software should
support MS SQL Server
Solution should support
multiple levels of
administrative
delegation. The system
should be able to define
multiple levels of
administrative domains
and regions so that each
administrator is assigned
certain resources for
which they are
responsible for
managing the
application from the
business perspective.
The solution should
support a distributed
architecture with
centralized or distributed
management
capabilities.
The Software should
support multi-tiered
architecture as well as
bandwidth optimization
techniques to optimize
the WAN usage and for
faster deployment of
software.
Required
Required
Required
Required
Required
Required
Page 152
1.3.11
1.3.12
1.3.13
1.3.14
1.3.15
1.3.16
The agents required for
the solution should be
deployed on all the
desktops to be
monitored
It should provide out-ofthe-box reporting
capabilities for general
reporting requirements
in the form of printable
table views, graphical
views, explorer-type
views, and list views.
The solution should
combine advanced
hardware and software
scanning technology
with efficient and open
database design, and
provide comprehensive
information needed to
manage IT assets
The software should
have capability to
discover software and
hardware inventory
across all computing
devices enterprise-wide
and have accurate, upto-date IT asset
information to more
effectively meet IT
project planning,
auditing, compliance
reporting and
configuration
management needs.
The software should
collect hardware and
software inventory
across multiple
platforms. It should
have the capability to
collect information from
every desktops and
notebooks.
It should have the
capability to be able to
discover the hardware
and the software
configurations of
elements, including but
Required
Required
Required
Required
Required
Required
Page 153
1.3.17
1.3.18
1.3.19
1.3.20
1.3.21
1.3.22
not limited to, Processor
type, Memory, Hard
Disk, I/O ports, I/O
cards, Operating
System, etc.
It should integrate with
help desks and other
system management
tools for seamless
operations and CMDB
updates.
It should support policybased model that allows
IT administrators to
efficiently and concisely
define entitlements,
controlling the
deployment of software
and content to PCs,
authorized users and
subscribers.
The software should
ensure that subsequent
changes to policies and
entitlements cause
software and content to
be automatically
installed, changed or deinstalled for all affected
users and PCs.
The agents should store
a local copy of the
inventory for comparison
on next scan and send
only the differential data
on inventory scan.
capability to track
software usage
throughout the Microsoft
windows environment so
as to effectively manage
the risk of unauthorized
usage or under-licensing
of software.
The software should be
effective, reliable and
scalable for software
delivery and distribution,
particularly for patch
distribution and
management.
Required
Required
Required
Required
Required
Required
Page 154
1.3.23
1.3.24
1.3.25
1.3.26
1.3.27
1.3.28
1.3.29
1.3.30
It should provide
increased flexibility to
define and initiate the
update by push or pull
interfaces and should
support Multicast
distribution.
It should provide facility
to increase efficiency of
network bandwidth
usage by using
intelligent network
conserving capabilities
The software should
accelerate deployment
and automate the
maintenance of
applications and
content, personalized for
individual end users or
groups as prescribed by
policies.
The software should
automatically prepare an
application package and
ensure deployment
compliance
The software should
have capabilities to
target individual PCs,
workgroups or entire
populations of PCs for
deployment and
maintenance of software
and content according to
policies.
capability to track the
software that is
deployed on a PC
It should have the
capability to
automatically repair
damaged software on
any managed desktop.
Any and all software on
the managed desktops
should be automatically
discovered and reported.
It should be able to
capture inventory
information from various
Required
Required
Required
Required
Required
Required
Required
Required
Page 155
1.3.31
1.3.32
1.3.33
1.3.34
1.3.35
1.3.36
1.3.37
sources on the desktop
including Add/Remove
programs, WBEM,
Registry, etc.
Inventory reports should
be available to be
viewed over the Web
and should be able to be
extracted in various
formats.
It should be able to
collect WBEM
information which
provides a vast
repository of inventory.
It should be capable of
using multiple collection
techniques for full file,
path and registry
information scanning.
Application Management
The software
maintenance should be
policy-based and not
list-and-script i.e. The
software configuration
on the managed
desktops and servers
should be maintained
automatically based on
policies set in the central
configuration server or
Active Directory server.
It should allow
integration with Active
Directory server such
that changes to policies
in the AD are
automatically reflected
and enforced in the
configuration
management software
as well.
The solution should
provide capability of
enabling deployment of
applications along with
all the pre-requisites.
It should have a built-in
reporting system that
provides extensive
reports of hardware and
Required
Required
Required
Required
Required
Required
Required
Page 156
software inventory.
1.3.38
1.3.39
1.3.40
1.3.41
1.3.42
1.3.43
It should allow you to
group and sort the
resulted based on more
than one field.
It should have the
provision to summaries
the report in terms of
spread of various values
like I3 - 4 machines, I5 6 machines etc. or give
a total count of
machines in the report
The administrator should
have the flexibility to
scheduling each and
every module
independently viz.
hardware , software,
template inventory,
reporting etc.
Configuration
Management
components should be
designed for flexibility
during deployment and
ongoing operations.
They could all be
installed on one server
or the components can
be distributed across
various servers. Virtually
any component could be
put almost anywhere in
the network. Each
component should be
designed to have
minimal impact on the
computers on which it
resides.
Patch Management
Required
The Patch Management
module should manage
the entire lifecycle of
patches, hot-fixes,
updates and service
packs from automatic
discovery, download and
collection, through
testing, conflict analysis,
and vulnerability
Required
Required
Required
Required
Required
Page 157
1.3.44
1.3.45
1.3.46
1.3.47
1.4
assessment, to policybased targeting and
deployment and ongoing management to
ensure that patches stay
applied as prescribed by
policy.
The patch management
module should be able
to deliver updates on
the test computers to
check conflicts
The Patch management
module should be able
to automatically
download patches from
the vendor support site,
automatically package
the patches and deploy
the patches based on
policy defined.
software should
automatically ensure the
maintenance of all the
deployed patches. I.e. if
a certain patch is
deleted or de-installed
from any desktop by the
user, it should
automatically be
repaired / re-installed
without the intervention
of the Administrator.
module should support
automatic download and
deployment of patches
for MS Windows
platforms
Required
Required
Required
Required
MANAGEMENT AND MONITORING OF VIRTUALIZED SERVERS
Feature /
Specifications
Minimum
Specification
Compliance
Proposed
Capacity /
Details /
Remarks
Page 158
Required
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.4.8
The Solution should be
able to monitor User
Virtual
Resources
independent
of
the
platform
&
solution/service they are
running
able to monitor key
performance
characteristics of the
virtual resource (OS,
RDBMS,
Memory,
Storage, Network etc.)
The Solution should
have the mechanism to
store the historical data
for problem diagnosis,
trend and analysis
Solution should monitor
near
real
time
performance of critical
devices like bandwidth \
cpu utilization using
management console
The proposed server
monitoring
solution
should detect threshold
violations in real-time,
sending an alert to the
administrator or group
of them.
The
monitoring
tool
should support database
Performance agents for
Performance reporting
of standard RDBMs.
should be able to
proactively monitor all
real user transactions.
Real time end User
response monitoring &
application Performance
(Y / N) for
minimum
specifications
Hardware (
Bidder can
propose
technically
superior
components)
Required
Required
Required
Required
Required
Required
Required
Required
Page 159
1.4.9
1.4.10
1.4.11
1.4.12
1.4.13
diagnostic should be
tightly integrated out of
the box without a need
To perform extensive
customizations.
should allow access to
performance data both
using a Graphical user
interface (GUI) and over
the web (web based
access) and provide
ability
to
monitor
performance
of
applications up to the
method
level
of
execution
(Java/.Net
method)
24x7
in
production environments
with negligible impact on
monitored application.
The
proposed
tool
should be able To
monitor
various
operating
system
parameters
such
as
processors,
memory,
files,
processes,
file
systems, etc. where
applicable, using light
footprint agents on the
servers
To
be
monitored.
The
proposed
tool
should support operating
system monitoring for
various
platforms
including
Windows,
UNIX and Linux.
should be able to
proactively monitor all
real user transactions;
detect
failed
transactions and help
diagnosis of problems
that
affect
user
experience and prevent
completion of critical
business processes
must be able To provide
Required
Required
Required
Required
Required
Page 160
1.4.14
1.4.15
1.4.16
1.4.17
1.4.18
1.4.19
1.4.20
Analysis of all problems
and find Root-cause for
problems showing the
problematic areas within
the
application
infrastructure
The
solution
should
provide Heterogeneous
Virtualization
Management from One
Console.
The solution should have
the capability to manage
SNMP version 1, 2 & 3
devices
in
High
availability mode
The
solution
should
allow administrator to
graphically
represent
creating
own
dashboards with multiple
components.
network
port
level
granularity
The solution should be
able to integrate with
other solution to raise
tickets
and
for
automotive\remediate
actions
The solutions should
have
Virtualization
support
for
virtual
machines running on
Microsoft Hyper-V, Citrix
Zen Servers and VMware
ESX.
The
solution
should
provide
Administrator
Console as a central
work
area
for
performing
resource
tuning.
Resource
settings can be changed
on
virtual
machines
without
interrupting
workloads and virtual
machines
can
be
migrated from one host
to another to optimize
physical resources.
Required
Required
Required
Required
Required
Required
Required
Page 161
1.4.21
1.4.22
1.4.23
1.4.24
1.4.25
1.4.26
1.4.27
1.4.28
capability to integrate
with patch management
for intelligent patching
of the hosts.
The
solution
should
provide capability to
integrate with leading
management tools to
enable
interoperability
across the datacenter.
The proposed helpdesk
solution must provide
flexibility of logging,
viewing, updating and
closing
incident
manually.
solution must support
ITIL
processes
like
request
Management,
problem Management,
configuration
Management
and
change
order
Management with outof-the-box templates for
various ITIL Service
support processes.
Each escalation policy
must
allow
easy
definition on multiple
escalation levels and
notification to different
personnel via window
GUI/console.
solution must support
tracking of SLA (Service
level agreements) for
call requests within the
help desk.
It should support remote
Management for endUser & allow analysts To
do the desktop sharing
for any system located
anywhere,
just
connected To internet.
The Solution should
provide a Knowledge
base to store history of
Required
Required
Required
Required
Required
Required
Required
Required
Page 162
useful incident resolution
1.4.29
1.4.30
1.4.31
1.4.32
1.4.33
1.5
The Solution should
have
capabilities
to
create
workflows
to
automate
common
admin challenges
The Solution should
offer usage report by
tenant, by region, or by
Virtual
Machine
reporting
usage
of
memory
consumption,
CPU consumption, disk
consumption, Network &
Disk IO
able to send the reports
through
e-mail
to
predefined user with
pre-defined interval
The user must be able
to generate reports from
the long term database
based
on
specific
thresholds defined by
the user where the
threshold
can
be
compared
to
rate,
utilization or volume of
every
monitored
interface as a filter for
inclusion in the report.
The overview page must
include an email function
that provides a GUI
driven
method
for
emailing the page in PDF
format as well as for
scheduling the email of
this page at regular
intervals without user
intervention to one or
more recipients.
Required
Required
Required
Required
Required
SERVICE DESK
Page 163
Feature /
Specifications
1.5.1
1.5.2
1.5.3
1.5.4
1.5.5
1.5.6
1.5.7
1.5.8
1.5.9
1.5.10
Software Name and
Version Number
Update & close jobs /
tickets
Place jobs / tickets on
“Hold”
Ticket auditing facility
should provide by the
“Service Desk tool”. (Will
give a history of the ticket)
Transfer & assign the jobs
tickets to other location
help desk person
Assign priorities to Jobs /
Tickets. (This should
assign as per the seniority
& aggraded SLA model)
Specify & track target job
completion status based
on various factors as,
Dates, Priority etc.
Services desk tool should
have capability to
categories the jobs as per
the structure of a problem
ex: Server related problem
should assign to
hardware team
Service desk should have a
“SLA” mapping /
monitoring &
tracking feature. (When a
ticket is raised, Target
Helpdesk calculates
the most relevant service
level agreement according
to the contact and any
asset identified).
Service desk should record
time duration spent on
each ticket
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 164
1.5.11
1.5.12
1.5.13
1.5.14
1.5.15
1.5.16
1.6
Service desk should be
able to provide role base
access to users
Service desk module
should have its own
database (CMDB) which
will incorporate as
“Knowledge base search”
(Kind of FAQ’s for L1
person)
Service desk tool has to
have inbuilt “Escalation
Matrix” which help for the
notification purpose to
operators & users about
their tickets
The tool should maintain
Asset Information
The tool should have a
facility to link files (error,
log files) to help desk
tickets.
License provided
Required
Required
Required
Required
Required
Required
The Enterprise Management System should provide a robust reporting system with
all the standard reports and User can define their own reports and dashboards
without having any additional cost implication to OTPC. OTPC shall not have any
commercial implication for any kind of customizations and developments required
to develop the customized reports as per the requirement of OTPC.
Page 165
SECTION 2.14
VIRTUALIZATION SOFTWARE (DELHI & PALATANA)
1.0
VIRTUALIZATION SOFTWARE
Feature /
Specifications
1.1
Software Name and
Version Number
Minimum
Specification
Required
Number of physical CPUs
per license.
1
1.3
Number of Managed
Operating System
Environment per license
Anti-virus / Anti-malware
protection
Database server licenses
for management
databases
Support for enterprise
operations monitoring
and management of
hosts, guest VMs, and
application workloads
running within VMs from
day 1
Support for private cloud
management capabilities
Web based management
console
Logical processors per
host
Physical RAM per host
Unlimited
1.5
1.6
1.7
1.8
1.9
1.10
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
1.2
1.4
Compliance
Software that
supports more
than 1 CPU per
license may be
preferred
Required
Required
Required
Required
Required
320
4 TB
Page 166
1.11
Active VMs per host
512
1.12
Virtual CPUs per VM
64
1.13
Host adjust virtual CPU
resources to VM
Virtual RAM per VM
Required
Hot-add virtual RAM to
VM
Dynamic Memory
Management
Guest NUMA (NonUniform Memory Access)
support
Physical hosts per
cluster
VMs per cluster
Required
32
1.25
Virtual Machine
snapshots
Integrated application
load balancing for
scaling-out application
tiers
Bare metal deployment
of new Hypervisor hosts
and clusters
Virtualization of USB
devices
Virtualization of serial
ports
Boot from flash
1.26
Boot from SAN
Required
1.27
Live migration of
running VMs
Live migration of
running VMs without
shared storage between
hosts
Highly available VMs
Required
Failover Prioritization of
Highly Available VMs
Affinity rules for highly
available VMs
Cluster aware updating
for orchestrated patch
management of hosts
Guest OS application
monitoring for highly
available VMs
VM guest clustering via
shared virtual hard disk
Required
1.14
1.15
1.16
1.17
1.18
1.19
1.20
1.21
1.22
1.23
1.24
1.28
1.29
1.30
1.31
1.32
1.33
1.34
1 TB
Required
Required
32
4000
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 167
files
1.35
Intelligent placement of
new VM workloads
Automated load
balancing of VM
workloads across hosts
Power optimization of
hosts when load
balancing VMs
Backup of VMs and
Applications
Site-to-site
asynchronous VM
replication
Virtual SCSI hard disks
per VM
Virtual Hard disk size
Required
Boot VM from virtual
SCSI disks
Hot add virtual SCSI VM
storage for running VMs
Hot-Expand virtual SCSI
hard disks for running
VMs
Required
Storage QoS
Virtual Fibre Channels to
VMs
Live migration of virtual
storage for running VMs
Flash based read cache
Required
Storage Via iSCSI, NFS,
Fibre Channel and SMB
3.0
Storage Multipathing
Required
Required
1.54
VM storage provisioning
based on storage
classification
Dynamically balance and
re-balance load based
on demands
Distributed switches
across hosts
NIC Teaming
1.55
Private VLANs (PVLAN)
Required
1.56
Virtual port ACLs
Required
1.57
Trunk mode to VMs
Required
1.58
Port monitoring
Required
1.36
1.37
1.38
1.39
1.40
1.41
1.42
1.43
1.44
1.45
1.46
1.47
1.48
1.49
1.50
1.51
1.52
1.53
Required
Required
Required
Required
60
62
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 168
1.59
Port mirroring
Required
1.60
Dynamic Virtual Machine
queue
Single Root IO
Virtualization (SR-IOV)
Virtual Receive Side
Scaling (Virtual RSS)
Network Quality of
Service
Network virtualization /
Software Defined
Networking (SDN)
The Virtualization
software should be
based on hypervisor
technology which sits
directly on top of
Hardware (Bare Metal)
able to run various
operating systems like
windows client, windows
server, linux.
The Solution should
have the capability for
creating Virtual
Machines templates to
provision new servers
The Solution should
continuously monitor
utilization across Virtual
Machines and should
intelligently allocate
available resources
among the Virtual
Machines
The Solution should
allow for taking
snapshots of the Virtual
Machines to be able to
revert back to an older
state, if required
able to dynamically
allocate and balance
computing capacity
across collections of
hardware resources of
one physical box
aggregated into one
unified resource pool
Required
1.61
1.62
1.63
1.64
1.65
1.66
1.67
1.68
1.69
1.70
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 169
1.71
1.72
1.73
1.74
1.75
1.76
1.77
The Solution should
provide support for
cluster services between
Virtual Machines
The Solution should
deliver above listed
Hypervisor capabilities
using standard server
infrastructure from at
least HP, DELL, IBM,
Cisco and Oracle
The Solution should
allow Virtual Machines
consume RAM
dynamically in such a
way that if some of the
VMs in Physical machine
are not utilizing the
RAM, this RAM can be
utilized by some other
VM in the same physical
machine which has a
requirement
able to use power saving
features like, in case of
off-peak hours, if not all
servers are required to
be powered on, the
solution should shut
down to save power.
There also need to be
reporting associated
with this capability.
The Cloud Automation
framework should
provide capability for
Role based Access for
performing specific tasks
The Solution should
have the ability to
develop highly
customized workflows
and easy user interface.
The Orchestration
Solution should be open
and interoperable and
has rich integration
capabilities that support
interfaces from
command line interface
and web services
Required
Required
Required
Required
Required
Required
Required
Page 170
1.78
1.79
1.80
1.81
1.82
1.83
1.84
1.85
1.86
capable of extending
entire functionality to
virtual environment
utilizing existing
components of SDC such
as Enterprise
Management System
(EMS)
The Solution should
provide support for
cluster services between
Virtual Machines
The Solution should
have the capability for
moving Virtual Machines
from Primary site to the
Secondary site.
The Solution must offer
Identity, Authentication
and Role based access
to User Departments
Infrastructure Machines (Virtual or
Physical),
The Solution must offer
Policy based
administration by putting
User Departments
Machines (Virtual or
Physical) in logical
groups and apply
relevant policies
The Solution should
have the ability to not
just enforce policies but
also track and report
non-conformance to
access
The Solution should
automate provisioning of
new and changes to
existing infrastructure
(Virtual, Physical,
Application or Common
Services) with approvals
The Solution should
have capabilities to
create workflows to
automate common
admin challenges
The Solution should
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 171
have the ability to
develop highly
customized workflows
and easy user interface.
Page 172
SECTION 2.15
E-MAIL GATEWAY ANTI-SPAM & ANTIVIRUS SOFTWARE
1.0
E-MAIL GATEWAY ANTI-SPAM & ANTIVIRUS SOFTWARE
Compliance
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Software Make
and Version
Should provide
gateway level
antis-spam and
email antivirus
feature
Should protect the
messaging system
from the spam
and phishing
Antivirus engine
should blocks
malware and
spyware attacks
Should be
compatible with
leading messaging
systems
Should scan the
emails for the
virus and clean
the same or take
appropriate
actions
Should scan
emails and
attachments
Email Gateway
security for
Inbound and
Outbound email
Minimum
Specification
Required
Required
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Required
Required
Required
Page 173
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
based threats
such as spam,
viruses, bounce
attack prevention,
zero day attacks,
sender
authentication etc
The solution
should have
aliasing and
masquerading
functionality
The solution
should drop
invalid recipients
from a given
message and
prevent against
Directory Harvest
Attacks
The solution
should provide
visibility to
administrators in
to the email
delivery queue
The solution
should have an
extensive array of
millions of decoy
email addresses
(honey pots)
The solution
should support
mechanism to
block the bounce
attacks
The solution
should provide
protection against
mail bomb attacks
by specifying
maximum size and
scanning depth
levels
Support detect
phishing attacks
Should have web
based
management
console
System Integrator
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 174
1.18
1.19
needs to propose
and supply the
licenses for
protecting 100
mailboxes.
System Integrator
need to propose
and configure the
Anti-spam and
antivirus solution
to avoid the single
point of failure
System Integrator
needs to supply
the software
media.
Required
Required
Page 175
SECTION 2.16
DATA CENTRE INFRASTRUCTURE - DELHI
1.0
INTEGRATED RACK WITH UPS, PRECISION AC, CCTV SYSTEM AND MONITORING
SOLUTION
Feature /
Specifications
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
Intelligent integrated /
inbuilt infrastructure
Infrastructure shall be
flexible, adaptable,
controllable
Integrated / inbuilt
infrastructure shall
have redundant
components and
concurrently
maintainable
Integrated
include internal
redundant or backup
PDU of type IEC19/13
Integrated
include redundant
precision air
conditioning
Integrated
include fire detection
and alarm system
Integrated
include Water Leak
detection system
Integrated
include temperature &
humidity sensor
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment (
Bidder can
propose
technically
superior
components)
Required
Required
Required
Required
Required
Required
Required
Required
Page 176
Details /
Remarks
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.17.1
1.17.2
1.17.3
1.17.4
1.17.5
1.17.6
1.17.7
1.17.8
Integrated
Required
include motion sensor
Integrated
Required
include redundant UPS
in N+1 topology
Integrated
Required
have foot print
approximately 1600
mm x 1000 mm x
2000 mm (W x D x H),
shall have minimum
50 U usable space
Integrated
Required
provide cold aisle &
hot aisle
Cabinet shall be fire
Required
rated
Cabinet shall have
Required
insulation, remote
management and
single point of service
features
Monitoring System
Required
with capability for Email alerts
Integrated
Required
have provision to add
an extra rack in future
UPS (Uninterrupted Power Supply) System
2 X 10 KVA rack
mount UPS
UPS Frame Size
Power Factor
Efficiency
Backup Time on full
load
UPS should be
mounted inside the
cabinet only
Battery Bank should
be place outside the
cabinet
Battery bank
connection using
Nyvin cables and
providing safety
Required
30 KVA
0.9
More than 94%
60 Minutes
Required
Required
Required
Page 177
1.17.9
1.17.10
barriers for all busbars
and cable connection
leads on battery bank
Batteries
Input
1.17.11
Input Voltage
1.17.12
Input Frequency
1.17.13
Output voltage
1.17.14
Output Frequency
1.17.15
1.17.16
Output Wave form
Output Voltage
Distortion
DC Ripple
DC Voltage
Regulation
Crest Factor
1.17.17
1.17.18
1.17.19
SMF Batteries
Dual Input ( Mains +
Bypass Input) – Bypass
may be disabled
415 V ± 15% , 3 Phase ,
4 wire
50-60 Hz +/- 5 Hz ( auto
sensing )
415 V ±1% , 3 Phase, 4
wire
50 Hz ±1% for all
condition of inputs
Pure sine wave
Less than 3%
Less than 1.5%
+/- 1%
Overload
Capacity/rating
On – line Transfer
Time
Designed to handle
unbalanced and 100%
non-linear loads
125% for 5 minutes,
150% for 60 seconds
Zero ( line fails or
recovers )
1.17.22
UPS fault Transfer
Time
< 4 ms ( Auto by – pass
activation or recovers )
1.17.23
1.17.24
Bypass
Surge Protection
1.17.25
Rectifier
1.17.26
Communication &
Management:
1.17.27
Static Bypass
1.17.28
Operating
Temperature
Relative humidity
Noise level at full load
at 1mtr distance
Neutral
Automatic internal
Against Transient
Voltage Surge
3 Phase, IGBT based
rectifier.
Web/SNMP/Telnet
management, PreInstalled Smart Slot
Cards
Required. Option of
disables shall be
provided
0 to 40° C
1.17.20
1.17.21
1.17.29
1.17.30
1.17.31
0 – 95%
Less than 65dBA
Required at output side
as well.
Page 178
1.17.32
1.17.33
Metering & Alarm
Display
Alarm Messages
Required on Front LCD
Panel.
Input- abnormal,
voltage; Battery- low,
over voltage,
discharging, breaker
open/trip; Outputunder/over voltage,
overload, over temp;
Bypass-voltage
abnormal, frequency
abnormal.
Minimum 2 no. of 100A,
4P, MCB and 2 no. of
40A, 4P MCBs shall be
required
Required
1.17.34
UPS Output
distribution breakers
1.17.35
Double Conversion &
IGBT technology
Full IGBT rectifier /
Required
Battery Charger
IGBT based Inverter
Required
Power Distribution
Required
Panels
Remote Emergency
Required
Power off
Facility for remote
Required
viewing
Upgrade of the system Required
hardware and
associated other
software during
warranty period
should be supplied
free of charge
Precision Air-Conditioning (AC) System
1.17.36
1.17.37
1.17.38
1.17.39
1.17.40
1.17.41
1.18
1.18.1
1.18.2
1.18.3
1.18.4
1.18.5
Redundant cooling
unit in at least N+1
configuration to cater
load of maximum 10
KVA
Rack mounted 7 KW
DX type Precision
cooling system with 5
Star rating
7KW redundant
Precision cooling with
digital scroll
compressors
Designed to operate
24X7
Temperature Control
Required
Required
Required
Required
Required
Page 179
1.18.6
1.18.7
1.18.8
1.19
1.19.1
1.19.2
1.19.3
1.19.4
1.19.5
1.19.6
1.19.7
1.19.8
1.19.9
1.19.10
1.19.11
1.19.12
1.19.13
1.19.14
1.19.15
1.20
1.20.1
1.20.2
Filtration
Cooling unit should be
rack mounted only
Cold air shall be
supplied to the cold
aisle containment and
the hot air shall be
taken from the hot
aisle containment of
the integrated cabinet
Monitoring Solution
Monitoring Functional
Unit shall support
following functions:
Status of equipment,
environment,
temperature, humidity,
UPS and Cooling
system
Send control
commands and setting
equipment parameter
Dynamic alarm system
Historical alarms and
logs
The unit shall be 19”
1U rack mountable
One 10/100 Ethernet
port
2 RJ 45 relay ports
Temperature, humidity
sensor port
USB Ports
Sensor Ports
Serial Ports
GUI
Reporting Feature
SNMP V2, V3
Management Software
The solution should
support UPS, Cooling,
Rack Power
Distribution, Utility
Power Distribution,
Switching Power
Supply, Door Access
Controller
Power Consumption
Details
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Required
Page 180
1.20.3
1.21
1.22
1.23
1.24
1.25
1.26
1.27
1.28
1.29
1.30
2.0
Serial Temp & Hum
Sensor
Blanking Panels
UPS & PAC should be
from same OEM and
should be rack mount
Should Provide 5 years
warranty &
maintenance support
on 24X7 basis for all
the components (UPS
& Battery Bank, PAC,
Monitoring,
Management
software)
Rodent Repellent
System
42 U Rack
UPS
PAC
Monitoring System
Rodent Repellent
System
Management Software
Required
Required
Required
Required
2
2
2
1
1
Nos.
Nos.
Nos.
Lot
Nos.
1 Nos.
CIVIL WORK
Feature /
Specifications
2.1
Required
Demolition /
Dismantling work
Minimum
Specification and
Quantity Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment (
Bidder can
propose
technically
superior
components)
Demolition / Dismantling
Work including carefully
stacking (at customer
storing area) of useful
materials & disposing off
the unserviceable
material out of the
premises to the nearest
municipal dump) etc.
complete as per
customer direction.
Details /
Remarks
Selected
System
Integrator
will have
to make
good
without
any extra
payment
any
damage
done
during
Execution.
The
Page 181
System
Integrator’
s are
requested
in their
own
interest to
inspect
the site to
assess the
nature
and
quantum
of work.
2.2
False flooring work
2.3
False ceiling work
For flooring for the area
as per the server room
layout (tentative).
Access floor systems
with a maximum finished
floor height of 300 mm
from the existing floor
level in the Server room.
The raised floor shall be
provided with Raised
Access Flooring system
with access floor panel
of size (600 x 600) mm
and shall be of steel
welded construction.
The floor panels should
be finished with
antistatic high pressure
laminate with point load
360 kg and uniform
distribution load (UDL)
1080 kg/Sqm. It should
have a suitable pedestal
assembly to provide a
means of leveling and
locking at a selected
height. Suction
Equipment for lifting
tiles (Access Floor
Systems Lifting Tools) to
be provided as required.
Steps also shall be
provided for the server
room.
Metal false ceiling
system of size 600 x 600
x 5mm laid on Grid
System
Integrator
has to visit
the site
before to
understan
d the site
condition
and actual
quantity
required
before
bidding
Page 182
2.4
Gypsum partition work
2.5
Fire rated door
2.6
False ceiling works at
Toilet area for Cooling
unit’s outdoor location
system (Micro lock edge)
with 15mm thick Tsection (White) having
main runner 1200mm x
600mm, cross Tee at
suitable height. And
having noise reduction
co-efficient of 0.5, light
reflection over 70%,
Relative Humidity 99%,
fire performance class 0
/class1. With standard
perforation of 2.5 mm
dia (16% open space)
and fleece with NRC of
0.70 & CAC 36 to be laid
on grid system should
be provided in the server
room
100mm of Fire rated
gypsum partition
between UPS and Server
room
High quality galvanized
steel and having fire
rating up to 2 hours
(conforming to BS 476
part 22 and IS 3614 part
2 standards). The doors
to be suitable for
openings of sizes 4’x7’.
The main access door
shall of two pane type,
one pane to be bolted
and the other with
automatic door closer
and locking
Re structure /
Modification of the
existing false ceiling to
be done to install the
outdoor units of cooling
equipment on the ceiling
of the toilet
If required
the
modificati
on of
toilet area
false
ceiling
shall be
carried out
as per the
requireme
nts of the
outdoor
units of
the
Page 183
cooling
equipment
as per
OEM
recommen
dation
2.7
3.0
Any other civil works
Any Miscellaneous works
to complete the job,
which may include
closing of wall cut outs
with proper sealants,
cleaning works etc.,
ACCESS CONTROL SYSTEM (For one number of door of the server room)
Feature /
Specifications
Minimum
Specification
Required
3.1
Reader Controller
Required
3.2
3.3
Access Control Software
Proximity Card Reader
3.4
Proximity Card
Required
With in-built Self-test &
Diagnostic, read range
10-12cm from the front
surface and suitable for
indoor mounting and. A
multi-colour LED on the
front surface of the
reader with an audio
beep tone to indicate
that the card has been
read.
Interchangeable,
Compatible with all
readers, Sequentially
numbered passive
device without internal
battery /any other
memory powering
/supporting device (such
as capacitors, etc.).
3.5
Door Lock with in-built
door status sensor
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment (
Bidder can
propose
technically
superior
components)
Electromagnetic type,
suitable for 600 Lbs load
Page 184
Details /
Remarks
3.6
Cables
3.7
Provide 5years onsite
comprehensive
warranty+AMC for
complete system
Make & Model
Reader Controller
Power supply with inbuilt battery 30 minutes
backup and charger for
Controller
Proximity Cards with
prints detail of
company & card holder
Electromagnetic Door
Lock suitable for
600Lbs load with inbuilt door contact
sensor
Egress Switch
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
4.0
with power supply unit.
PVC insulated Copper
armoured FRLS cable as
required
Required.
Required
1 No.
1 No.
1 No.
10 Nos.
01 Nos
01 No.
01 Set.
ELECTRICAL WORK
Feature /
Specifications
UPS Input
4.1
UPS Output DB for
Server room
4.2
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment (
Bidder can
propose
technically
superior
components)
UPS input shall be taken
from the spare feeder of
the existing Raw power
panel at UPS room. The
breaker and cables shall
be designed for the total
rating of the UPS frame
rating
Quantity - 02 Nos. of
4Way HSPN DB
Each DB shall be with
the following specs:
Incomer: From UPS
Page 185
Details /
Remarks
Raw power for
supporting systems
4.3
Cables Laying &
Clamping, Glanding &
Termination
4.4
Earthing Work
4.5
Lighting
4.6
Providing & Fixing
Cable Trays
4.7
4.8
4.9
Other Miscellaneous
works
comprehensive
warranty+AMC for
complete work
Outgoing: To Racks
(Industrial sockets)
Incomer: 40A, TPN, MCB
Output: 12 x 20A SP
MCBs
Raw power for the
cooling shall be taken
from the existing Raw
power panel / DB in UPS
room.
Suitable rated FRLS
cables shall be installed
as per below minimum
specs:
UPS Input : PVC, CU
Cables of 1C / 4C;
UPS Output: PVC, CU
Cables of 1C / 4C;
Rack Input: 3C x CU PVC
Cables;
Raw power cabling: 4C x
Al, XLPE Cables;
Wirings: using CU wires.
The work shall include
all clamping, making
gland hole/tapping
glanding, inhibiting
compound filling, epoxy
cable jointing, crimping,
and connecting.
Installation of required
earthing conductors for
the equipment and
Server room area
Suitable lighting with
LED light fixtures shall
be installed to provide
minimum of 500lux
inside the server room
Suitable size of
Perforated cable trays
shall be installed for the
cables with supports and
complete accessories
Any other works
required to complete the
job
Required.
Page 186
5.0
FIRE SUPRESSION SYSTEM
Feature /
Specifications
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity
/
Equipmen
t ( Bidder
can
propose
technicall
y superior
compone
nts)
Details /
Remarks
5.1
System
The system discharge
time shall be 10 seconds
or less, in accordance
with NFPA Standard
2001. The suppression
sub-system shall provide
high-speed release of
Fire Protection Fluid
based on the concept of
total flooding fire
protection for enclosed
areas.
The installation
and
commissioning
of Fire
Suppression
system
NOVEC1230
should be
carried out by
authorized/cert
ified vendor of
the principal
manufacturer.
5.2
System Cylinder &
Valve Assembly
Seamless Cylinder, UL
listed and approved by
Chief Controller of
Explosives, Government
of India. Welded
cylinders will not be
acceptable.
The System
Integrator
should
produce a NOC
from the
CCOE,
Government of
India for the
storage
containers
against the
cylinder
identification
nos. punched
on them.
5.3
Fire Suppression Agent
NOVEC 1230
Gas Release Panel
Required
5.4
Microprocessor Based
with Auto/Manual
Selector Switch and inbuilt battery 30 minutes
backup with charger
The Fire
Suppression
System shall
be integrated
with Fire Alarm
Page 187
detection
system with
provision for
both pre-alarm
and automatic
agent release.
5.5
Fire Suppression piping
5.6
Cables
5.7
Fire Suppression Novec
Storage Tank of
required capacity &
valve assembly, CCOE
approved,
With all required
Provide 5 years onsite
comprehensive
warranty+AMC for
complete system
Make & Model
5.8
5.9
6.0
For Server
Room. System
Integrator
should visit the
site and
understand the
available space
Required.
Required
CCTV SYSTEM
Feature /
Specifications
6.1
Seamless Sch 40 ASTM
106 gr B piping with
fitting suitable for
3000psi, rigid supports
with angles, 2 coats of
Zinc primer & 3 coats of
P.O. red paint,
PVC insulated Copper
armoured FRLS cable.
1 Lot
Camera
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipmen
t (Bidder
can
propose
technicall
y superior
componen
ts)
Details /
Remarks
CE approved /UL listed,
Fixed lens type ,
minimum 0.5 Lux, BNC
connection Colour Dome
type Camera, coupled
with motion sensor,
suitable for indoor
application 10-50°c and
relative humidity 10-
Page 188
90%.
6.2
6.3
6.4
6.5
6.6
6.7
6.8
Power Supply for
Camera
Digital Video Recorder
Video Signal Cable
comprehensive
warranty +AMC for
complete system
Make & Model
1/3” CCD 12mm Lens,
Colour Dome Camera
230V AC, 50 HZ supply
Recording for 30 days
Required
Required.
Required
1No
01 No.
Page 189
SECTION 2.17
SERVER ROOM – PALATANA, TRIPURA
UPS (PARALLEL REDUNDENT)
1.0
Feature /
Specifications
Minimum
Specification and
Quantity Required
1.1
Input
Dual Input
1.2
Input Voltage
1.3
Input Frequency
1.4
Output voltage
415 V ± 15% , 3
Phase , 4 wire
50-60 Hz +/- 5 Hz (
auto sensing )
230 V ±1% , 1 Phase,
1.5
Output Frequency
1.6
Output Wave form
1.7
1.8
Output Voltage
Distortion
DC Ripple
1.9
DC Voltage Regulation
1.10
Crest Factor
1.11
Overload Capacity/rating
1.12
1.13
Output Power Factor
Support
Technology
1.14
On – line Transfer
1.15
UPS fault Transfer Time
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment
(Bidder can
propose
technically
superior
components)
Details /
Remarks
50 Hz ±1% for all
condition of inputs
Pure sine wave
Less than 3%
Less than 1.5%
+/- 2%
Designed to handle
unbalanced and nonlinear loads
Required.
0.8 to unity
Double conversion
Technology with built
in battery charger
Required.
Auto by – pass
activation or recovers
Page 190
1.16
Overall Efficiency
1.17
Bypass
1.18
Battery
1.19
Communication &
Management:
Sealed maintenance
free with 60 minutes
backup for Full load.
Required for BMS
interface.
1.20
Static Bypass
Required.
1.21
Generator supply
Compatibility
1.22
Operating Temperature
The UPS should be
generator supply
compatible
0 to 40° C
1.23
Relative humidity
0 – 95%
1.24
Noise level at full load
Less than 65dBA
1.25
UPS Cabinet
1.26
Redundancy
1.27
Maintenance Bypass
Switch
Power Status
Floor mounted with
MS frame base Panel,
Key lockable door.
Parallel redundant
with common Battery
Required
1.28
1.29
1.30
1.31
1.32
comprehensive warranty
+ AMC for the system
Make & Model
UPS (2 x 10KVA) in
Parallel mode (with
paralleling kit) with
common 60 minutes
SMF battery backup,
Supply, Termination of
UPS to Battery Cable
≥84%( At Full load)
≥82%( At half load)
Automatic internal
Bypass voltage ok,
Load on bypass, Load
on inverter LED
indication on Mimic
display.
Required.
Required.
2 Nos.
As Required
Page 191
PRECISION AC SYSTEM
2.0
Feature /
Specifications
Minimum
Specification
and Quantity
Required
2.1
Make and Model
Required
2.2
Redundant cooling unit
in at least N+1
configuration
3 KW Precision cooling
system
5 Star Rating
Required
Required
2.7
3 KW redundant
Precision cooling with
digital scroll
compressors
Designed to operate
24X7
Temperature Control
2.8
Load sharing
Required
2.9
Filtration
Required
2.10
Outdoor Unit
Required
2.11
Distance between
Outdoor Unit and
Precision cooling system
+ AMC for the system
30 MTR
2.3
2.4
2.5
2.6
2.12
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Equipment
(Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
Required
Required
Required
Page 192
3.0
CIVIL WORK
Feature /
Specifications
Minimum
Specification and
Quantity Required
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
component
s)
Details /
Remarks
3.1
work
Work including carefully
stacking (at customer
storing area) of useful
materials & disposing off
the unserviceable
material out of the
premises to the nearest
municipal dump) etc.
complete as per
customer direction.
Selected
System
Integrator will
have to make
good without
any extra
payment any
damage done
during
Execution. The
System
Integrator’s
are requested
in their own
interest to
inspect the
site to assess
the nature and
quantum of
work.
3.2
False flooring work
For flooring for the area
as per the server room
layout (tentative).
Access floor systems
with a maximum finished
floor height of 1200 mm
from the existing floor
level in the Server room.
The raised floor shall be
provided with Raised
Access Flooring system
with access floor panel
of size (600 x 600) mm
and shall be of steel
welded construction.
The floor panels should
be finished with
System
Integrator has
to visit the site
before to
understand
the site
condition and
actual quantity
required
before bidding
Page 193
3.3
False ceiling work
3.4
Fire rated door
antistatic high pressure
laminate with point load
360 kg and uniform
distribution load (UDL)
1080 kg/Sqm. It should
have a suitable pedestal
assembly to provide a
means of leveling and
locking at a selected
height. Suction
Equipment for lifting
tiles (Access Floor
Systems Lifting Tools) to
be provided as required.
Steps also shall be
provided for the server
room.
Metal false ceiling
system of size 600 x 600
x 5mm laid on Grid
system (Micro lock edge)
with 15mm thick Tsection (White) having
main runner 1200mm x
600mm, cross Tee at
suitable height. And
having noise reduction
co-efficient of 0.5, light
reflection over 70%,
Relative Humidity 99%,
fire performance class 0
/class1. With standard
perforation of 2.5 mm
dia (16% open space)
and fleece with NRC of
0.70 & CAC 36 to be laid
on grid system should
be provided in the server
room
High quality galvanized
steel and having fire
rating up to 2 hours
(conforming to BS 476
part 22 and IS 3614 part
2 standards). The doors
to be suitable for
openings of sizes 4’x7’.
The main access door
shall of two pane type,
one pane to be bolted
and the other with
automatic door closer
Page 194
and locking
3.5
Gypsum partition work
3.6
Any other civil works
4.0
100mm of Fire rated
gypsum partition
between UPS and Server
room
Any Miscellaneous works
to complete the job,
which may include
closing of wall cut outs
with proper sealants,
cleaning works etc.,
ACCESS CONTROL SYSTEM (For one number of door of the server room)
Feature /
Specifications
Minimum
Specification
Required
4.1
Reader Controller
Required
4.2
4.3
4.4
Proximity Card
Required
With in-built Self-test &
Diagnostic, read range
10-12cm from the front
surface and suitable for
indoor mounting and. A
multi-colour LED on the
front surface of the
reader with an audio
beep tone to indicate
that the card has been
read.
Interchangeable,
Compatible with all
readers, Sequentially
numbered passive
device without internal
battery /any other
memory powering
/supporting device (such
as capacitors, etc.).
4.5
Door Lock with in-built
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
component
s)
Details /
Remarks
Electromagnetic type,
Page 195
door status sensor
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
5.0
Cables
comprehensive
warranty+AMC for
complete system
Make & Model
Reader Controller
Power supply for
Controller
Proximity Cards with
prints detail of company
& card holder
Electromagnetic Door
Lock suitable for 600Lbs
load with in-built door
contact sensor
Egress Switch
suitable for 600 Lbs load
with power supply unit.
Required
Required.
Required
1 No.
1 No.
1 No.
10 Nos.
01 Nos
01 No.
01 Set.
ELECTRICAL WORK
Feature /
Specifications
UPS Input
5.1
Cables Laying &
Clamping, Glanding &
Termination
5.2
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
component
s)
Details /
Remarks
UPS input shall be taken
from the spare feeder of
the existing Raw power
panel (shall be identified
at site)
Suitable rated FRLS
cables shall be installed
as per below minimum
specs:
UPS Input : PVC, CU
Cables of 1C / 4C;
UPS Output: PVC, CU
Cables of 1C / 4C;
Rack Input: 3C x CU PVC
Cables;
Raw power cabling: 4C x
Page 196
Earthing Work
5.3
Lighting
5.4
Providing & Fixing Cable
Trays
5.5
Other Miscellaneous
works
5.6
comprehensive
warranty+AMC for
complete work
5.7
6.0
Required.
FIRE DETECTION AND ALARM SYSTEM
Feature /
Specifications
6.1
Al, XLPE Cables;
Wirings: using CU wires.
The work shall include
all clamping, making
gland hole/tapping
glanding, inhibiting
compound filling, epoxy
cable jointing, crimping,
and connecting.
Installation of required
earthing conductors for
the equipment and
Server room area
Suitable lighting with
LED light fixtures shall
be installed to provide
minimum of 500lux
inside the server room
Suitable size of
Perforated cable trays
shall be installed for the
cables with supports and
Any other works
required to complete the
job
System
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
component
s)
Details /
Remarks
All equipment should be
in compliance with
specifications laid out in
the National Fire
Protection Associations
Document, NFPA 75:
Protection of
Page 197
6.2
Detectors
6.3
Electronic Hooter
6.4
6.5
6.6
6.7
6.8
6.9
6.10
7.0
High Sensitivity Smoke
Detection System Panel
comprehensive
warranty+AMC for
complete system
Make & Model
Main Fire Alarm Panel
Optical Smoke Detectors
Electronic Hooter
Electronic Hooter cum
strobe
Required.
Required
1 No.
2 Nos.
1 Nos.
1 Nos.
CCTV SYSTEM
Feature /
Specifications
7.1
Camera
7.2
Power Supply for
Camera
7.3
Electronic/Data
Processing Equipment.
Analog Addressable
Optical smoke detector
Addressable, Sound
levels range from 75dBA
to 100dBA and multi
tone facility.
Aspiration unit working
on Laser Based
Detection Technology
with Pre-Alarm, Alarm,
Fire and Fault relays.
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
CE approved /UL listed,
Fixed lens type ,
minimum 0.5 Lux, BNC
connection Colour Dome
type Camera, coupled
with motion sensor,
suitable for indoor
application 10-50°c and
relative humidity 1090%.
230V AC, 50 HZ supply
Required with 30 days
Page 198
7.4
7.5
Video Signal Cable
+AMC for complete
system
Make & Model
1/3” CCD 12mm Lens,
Colour Dome Camera
7.6
7.7
7.8
8.0
recording
Required
Required.
Required
1No
01 No.
WATER LEACKAGE DETECTION SYSTEM
Feature /
Specifications
Minimum
Specification
Required
8.1
Water leakage detection
system
Required
8.2
comprehensive
warranty+AMC for
complete system
Make & Model
WLD system with
Required.
8.3
8.4
9.0
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
Compliance
(Y / N) for
minimum
specification
s
Proposed
Capacity /
Equipment
(Bidder
can
propose
technically
superior
componen
ts)
Details /
Remarks
Required
1Set
RODENT REPELLENT SYSTEM
Feature /
Specifications
Minimum
Specification
Required
Page 199
9.1
Rodent Repellent
System
Required
9.2
comprehensive
warranty+AMC for
complete system
Make & Model
Rodent Repellent
system with complete
accessories
Required.
9.3
9.4
Required
1Set
Page 200
SECTION 2.18
STATIC/SOURCE TRANSFER SWITCH
1.0
STATIC/SOURCE TRANSFER SWITCH - DELHI
Feature /
Specifications
1.1
1.2
Make
Rack mount with dual
input power source
Input Source
Minimum
Specification
Required
Nominal Current
1.6
Input Voltage
208 V /230 V
1.7
Out Voltage
208 V /230 V
Compatibility
Any On-Line
Double
Conversion UPS
Indian Type
1.8
1.9
1.10
1.11
1.12
Output Ports
Input Port Type
Input Source
Auto switchover
Output Port Type
Standards Compliance
1.13
Details /
Remarks
Required
1.5
1.4
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Required
2 Power Input
source for UPS
Redundancy
12 C13 type
ports
16 Amp
1.3
Compliance
2 Power Input
source for UPS
Redundancy
Auto switchover
to any available
UPS
IEC-C13
UL/cUL, CE,
TUV, IEC
50091-1, IEC
50022/B, IEC
1000-4
Page 201
1.14
1.15
1.16
1.17
1.18
Operating Environment
-5 to 45 °C
Operating Relative
Humidity
Monitoring Feature
5 to 95%
Overload Alert
Overload Protection
1.19
Warranty
1.20
Number of STS
Required
In-built Digital
Information
Display.
Alarm/Indication
Distribute load
during over load
5 Years On-Site
1
Page 202
SECTION 2.19
FIRE PROOF MEDIA ENCLOSURE
1.0
FIRE PROOF MEDIA ENCLOSURE - DELHI
Feature /
Specifications
1.1
1.2
1.3
Make
Size
Lock Type
Safety Feature
1.4
1.5
1.6
Fire Rating
Standard
Drawer /Shelves Type
1.7
Internal Temperature
1.8
1.9
Shelves Types
Number of Shelves
1.10
1.11
Locking feature
Minimum
Specification
Required
Compliance
(Y / N) for
minimum
specifications
Proposed
Capacity /
Hardware (
Bidder can
propose
technically
superior
components)
Details /
Remarks
Required
90 Litre
Minimum
Dual Locking
feature
Fire, Water,
Humidity,
Magnetic,
Temperature &
dust proof.
2-hour at 1000°
C
UL 125 Rated
Design for Data
drives (e.g. LTO
Tape, CD/DVD
Media)
30° C after
exposure to
high
temperature For
2 hour
Adjustable
To be proposed
by manufacturer
as per
requirement.
2 IO-lever high
Page 203
1.12
Warranty
security
cylindrical /
Electronic lock
5 Years on site
Page 204

technical specification for data centre and it infrastructure setting

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