SDS, PC Angel, Mobile Recovery Kit Datasheet

Softthinks Deployment Suite
REINVENTING
THE REPAIR PROCESS
DATA SHEET
THE REPAIR PROCESS IN YOUR MAINTENANCE CENTERS
IS A HEADACHE
WHAT'S SDS ?
YOU ARE SEARCHING FOR THE OPTIMAL SOLUTION
With more than 10 years’ experience in this area, SoftThinks offers a software suite
covering failure diagnosis, system deployment, backup, data migration and restore.
A specific need requires specific solutions! Our “tailor made” software has been
developed following this principle.
• A unique deployment solution
SDS is the only solution available on the
market dedicated to operating system and
application deployment. Designed for your
computer fleet, SDS allows you to effectively
manage the PC repair process.
YOUR EXPECTATIONS
In repair centers, the technicians are facing a real headache to find the image they
need in their library of images.
The multiple processes are almost always manual, leaving too much room for
human error. The lack of centralized tool for the technicians produces serious
difficulties in the repair centers. This problem is further compounded by the lack of
detailed report for the technicians or the clients.
The in-store services have similar difficulties and those difficulties are even more
accentuated by team’s decentralization which makes difficult training due to the lack of
centralized tools.
REDUCTION OF
TIME AND COSTS
- Reducing repair time
- Remove unnecessary manual intervention
TO REPAIR SYSTEMS
- Reliable and fast diagnostic
- Removal of human errors during
the repair process
- Detailed report
The patented process used by SDS adapts the
repair script based on the failure
encountered. This eliminates manual
intervention except in case of device failure.
• A modular solution
SDS has more than 25 features. These
features allow, by combination, a perfect
adaptation to the problem encountered.
THE SDS ANSWER
- Consistent repair results
• A patented repair solution
+
• A tailor made solution
We can develop modules tailored to the
specific needs of your organization. Similarly,
we can customize our solution to the colors of
your company.
INCREASED
CUSTOMER SATISFACTION
SDS OFFERS THE ABILITY TO :
• Manage a dynamic central library of software components
to create, save an unlimited number of software configurations, enabling the automatic update of each component.
• Diagnose, deploy or re-deploy the system
and the applications on any PC connected to the network, while allowing smart scripting of the installation process.
• Activate services on demand thanks to the modular architecture
• Include PC Angel™ : our solution to protect system and content
• Interface with the main CRM software available on market
• Trace and secure each PC
Softthinks Deployment Suite
“ SoftThinks Deployment Suite™ ” FEATURES DESCRIPTION
FEATURES
DESCRIPTION
One central point to capture and manage system
images (manufacturer images)
Automated images capture through the network without manual
intervention.
Create and recover generic system images for Windows XP, Vista , 7, 8
The generic system image allows you to apply a single OS image on any
type of hardware configuration. You simplify the deployment process
while dramatically reducing the size of the image database.
Import and management of drivers, applications and bundles
A complete database allows a sharp identification of each hardware
and software component and its compatibility.
Create and deploy SmartImage not tied to a profile or a model
Create differential images to respond to the need of additional
drivers, applications, bundles.
Install Windows updates
Applying Windows updates on system images online or offline.
Triggering BIOS flash (if WINPE / Windows support)
Integrated hardware diagnostic with our partner PassMark
(or other application depending on company policy)
Full system diagnostic or by component
Server activity report for technicians
Full report of the activities of the various server modules.
Nomade Disk
SDS features on external hard disk.
Remote park management
To customize for each facility.
SoftThinks hard disk analysis
Hard disk hardware check.
User data backup creation
SmartRepair analysis
BCD, surface check, boot files, MBR, boot.ini.
Standard data and settings migration
Backup and recovery of users data and accounts (including Windows
settings: network, wallpaper).
Full migration
Kaspersky antivirus file scan
Backup and recovery of application settings. Installation of the Desktop
Migration Utility application (recognition of installed applications and popup listing applications to install for a future migration.)
Full system scan or backup archive scan.
Recovery of deleted files “Undelete”
Hard disk wipe
Secure data deletion. DOD support.
Branded recovery solution
To customize for each facility.
Detailed repair report for end-user automatically pulled down
The facility provides the report template.
Statistics module « SDS log service»
SDS server activities report (daily load, average deployement time, ...)
TECHNICAL PREREQUISITES:
Windows server 2008, 2008R2, 2012, 4 GB of memory, one hard disk for the system and another one for the database, gigabit network.
© 2014 SoftThinks, the SoftThinks logo, PC Angel are trademarks or registered trademarks of SoftThinks SAS. The information contained in this publication is provided for informational purposes only. While
efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is
based on SoftThinks’ current product plans and strategy, which are subject to change without notice. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or
representations from SoftThinks.
SoftThinks USA : 11940 Jollyville Road
suite 225-S
Austin, TX - 78759 USA
Contact : Tel : +1 800 305 1754 (Ext1)
Sales @softthinks.com