National Training Schedule

2016
National Training Schedule
July – December 2016
myGB
EDUCATION
TABLE OF
CONTENTS
02
03
04
05
TRAINING
SOLUTIONS
TRAINING
FACILITIES
ONLINE
TRAINING
VIC
COURSES
15
20
22
25
QLD
COURSES
SI COURSES
SPECIALTY
COURSES
SA
COURSES
31
REGISTER
33
TERMS &
CONDITIONS
Gallagher Bassett is committed to
assisting our clients manage their
WorkCover and Occupational Health
and Safety needs.
TRAINING SOLUTIONS
To ensure you are well informed on these and associated topics, we are pleased to offer a range of
training sessions. Unless otherwise stated, these sessions are provided free of charge to clients of
Gallagher Bassett. For non-Gallagher Bassett clients the costs associated with each course are
available upon request.
Tailored Sessions
All of our courses can be tailored to suit individual client needs or conducted onsite. Please note that
tailored courses may incur additional fees.
If you are interested in tailored sessions on WorkCover please contact our training department in your
local State or your local Business Account Manager.
If you are interested in OHS/WHS tailored training or services, please contact our OHS department
on: VIC (03) 9297 9000 or SA (08) 8394 4743.
GB offers a range of tailored self insurance courses in the areas of claims and injury management,
licence application and feasibility including Self Insurance risk financing. The content of these programs
can be tailored to meet state and federal jurisdictions. For all Self Insurance training enquiries please
email [email protected].
We look forward to welcoming you along to one of our sessions.
02
TRAINING
FACILITIES
Brisbane
Gallagher Bassett has a number of dedicated
training facilities located across Australia. All
training sessions are conducted from these
locations; however, onsite tailored sessions
can be arranged for clients upon request.
GB also offers training through an online
training portal that allows courses to be
undertaken online at any time.
Victoria
Adelaide
Level 2
333 Collins Street
Melbourne VIC 3000
Melbourne
Phone (03) 9297 9000
Fax (03) 8623 9701
[email protected]
Mail Locked Bag 3570,
GPO Melbourne 3000
Parking
South Australia
Metro Parking
16–20 Bond Street
Ground Floor
25 Franklin Street
Adelaide SA 5000
Public Transport
Phone (08) 8177 8450
Fax (08) 8177 8451
[email protected]
Mail GPO Box 2269
Adelaide SA 5001
Parking
Queensland
Secure Parking
50 Franklin Street
Level 20
179 Turbot Street
Brisbane QLD 4000
Public Transport
Gallagher Basset is located 150
metres from Victoria Square,
central to bus, tram and rail
transport options
Closest train station
Flinders Street Station
Closest tram stop
Cnr Elizabeth and Collins Street
Phone (07) 3005 1900
Fax (07) 3005 1999
[email protected]
PO
GPO Box 14
Brisbane QLD 4001
Parking
Secure Parking
179 Turbot Street
Public Transport
Closest train station
Central Station
03
NEW
ONLINE
TRAINING &
REGISTRATION
Gallagher Bassett are excited to announce the launch of our new online
learning portal for clients, which is part of the myGB client benefits
program.
All you need to do is register via the link below using the mygbed2016
enrolment code, and you will be able to use the portal to register into any
of our training sessions.
Over the next 6 months the portal will be populated with online versions
of our most popular training modules, so you can access them anywhere,
anytime.
REGISTER NOW for GB’s new online learning portal
mygbed.gallagherbassett.com.au
and enter access code mygbed2016
04
VIC
TRAINING COURSES
05
RETURN TO WORK COURSES
ROLE OF A
RETURN TO WORK
COORDINATOR
RETURN TO WORK
RESPONSIBILITIES FOR
MANAGERS & SUPERVISORS
This two day training package has been developed
by WorkSafe Victoria in consultation with key
stakeholders and carries their endorsement.
Completion of this course will enable participants to:
This course is designed to assist Line Managers to
understand their responsibilities for Return to Work
of their injured employees. Completion of this course
will enable Line Managers to:
•
•
•
•
Relate the importance of Return to Work to
Occupational Health and Safety
Understand and fulfil the key responsibilities of
the Return to Work Coordinator’s role
Create and complete Return to Work
Arrangements.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Melbourne
Thursday 7 July and 14 July
Wednesday 17 August and Thursday 18 August
Tuesday 13 September and 20 September
Tuesday 11 October and 18 October
Wednesday 16 November and Thursday 17
November
Time: 9.00am - 4.00pm (each day)
06
•
•
Gain a better understanding of the Accident
Compensation Act
Gain a better understanding of their role in the
Return to Work Process
Provide useful tips to ensure a sustainable Return
to Work is achieved.
WHO SHOULD ATTEND?
Business managers and supervisors who are
responsible for workers.
2016 SCHEDULE
Melbourne
Thursday 28 July
Thursday 13 October
Time: 1.00pm - 4.30pm
Also available via online training portal.
WORKERS COMPENSATION COURSES
BASIC CLAIMS
MANAGEMENT
This session provides an overview for employers
who are new to the Victorian WorkCover Scheme or
want a refresher on the basics of the scheme.
Topics covered include the claims management
model, employer and worker obligations, the
paperwork that needs to be completed for claims,
additional liability and the calculation of partial
compensation rates (where a worker has returned to
work on less than pre-injury hours).
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Melbourne
Thursday 11 August
Wednesday 26 October
Time: 9.00am - 12.00pm
ADVANCED CLAIMS
MANAGEMENT
This session covers workers’ entitlements under the
Workplace Injury Rehabilitation & Compensation Act
2013. In particular, the session covers initial liability
(the factors that determine whether or not a worker is
entitled to compensation/grounds for rejection) and
ongoing liability (the factors that determine ongoing
entitlement to compensation/grounds for
termination).
However, the session also touches on common law
and the appeals process. It is recommended that
participants attending this session have previously
attended the Basic Claims Management session or
have had some experience in claims management.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities, who have completed the
Basic Claims Management course
2016 SCHEDULE
Melbourne
Tuesday 5 July Thursday 8 September
Thursday 24 November
1.00pm - 4.00pm
1.00pm - 4.00pm
9.00am - 12.00pm
07
WORKERS’ COMPENSATION - COURSE DESCRIPTIONS
OVERVIEW OF
PREMIUM - ADVANCED
This session is a refresher course targeted at large
employers. The session will look at things such as
claims experience and how these are taken in to
consideration when premium is
calculated.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Melbourne
Thursday 15 September
Time: 2.00pm - 4.00pm
MANAGING
OCCUPATIONAL STRESS
IN THE WORKPLACE
This session is designed to provide a basic overview
of the Workplace Injury Rehabilitation &
Compensation Act 2013 in relation to mental injury
claims. It will explore principles of effective injury
management and general organisational strategies
to manage stress in the workplace.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Melbourne
Wednesday 24 August
Time: 9.00am - 12.00pm
08
OHS & WORKPLACE SAFETY COURSES
OHS FOR MANAGERS
& SUPERVISORS
This session provides an overview of your
responsibilities as a manager or supervisor under the
Occupational Health and Safety Legislation. It looks
at specific responsibilities under the legislation and
how the courts interpret breaches of these
responsibilities.
This session explores practical techniques of ways of
introducing safety into your workplace and how to
make safety a priority in your organisation.
WHO SHOULD ATTEND?
Business managers and supervisors.
2016 SCHEDULE
Melbourne
Wednesday 10 August
Time: 9.00am - 12.30pm
CONSULTATION &
EFFECTIVE SAFETY COMMITTEES
Health and safety legislation requires you to consult
with your workers about matters that are likely to
affect their physical and psychological health, safety
and welfare.
The session will provide you with practical examples
of what effective consultation looks like in an
organisation, when you are required to consult and
how to get the most out of health and safety
representatives and health and safety committees.
Effective health and safety committees develop
sound meeting practices and processes which are
explored in this session through a mix of theory, case
studies, role plays and exercises.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Tuesday 19 July
Tuesday 6 September
1.00pm - 4.30pm
9.00am - 12.30pm
09
OHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
PARTICIPATIVE
ERGONOMICS FOR
MANUAL TASKS
Research has demonstrated that teaching lifting
techniques is not an effective intervention, as the risk
isn’t controlled and it relies on worker behaviour.
PErforM is a simple manual task risk management
program based on participative ergonomics, and is
an internationally recommended approach for
reducing musculoskeletal disorders.
PErforM provides a framework to help employers
engage with workers at all levels to identify, assess
and control manual tasks risks within their workplace. The idea of PErforM is that the worker is the
expert in performing their work tasks.
The PErforM program has been used successfully
in a wide range of industries and can be applied
to most types of hazardous manual tasks. This
workshop provides guidance on preparing for and
delivering the PErforM program.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Wednesday 14 September
Time: 1.00pm - 4.30pm
10
EFFECTIVE CONTRACTOR
MANAGEMENT
Contractors working unsupervised on site or on
behalf of your organisation can pose a high level
of risk to employees, clients, the general public and
corporate reputation.
This session provides participants with an
understanding of the legal responsibilities employers
have to labour hire personnel, independent
contractors, subcontractors and the processes that
are necessary to manage their health and safety to
comply with legislative requirements.
The session will explore the elements of an effective
contractor management program that includes
identifying the health and safety issues associated
with the work, tender development, contractor
selection, induction, and supervision including
a practical session on interpreting a JSA and/or
SWMS to determine the level of supervision
required.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Wednesday 27 July
Wednesday 19 October
Time: 9.00am - 12.30pm
OHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
DEVELOPING
SAFETY POLICIES &
PROCEDURES
To ensure your health and safety responsibilities in
the workplace are clear and consistent where critical
safe behaviours are required when fulfilling tasks.
The development of clear unambiguous policies
and procedures are critical in the compliance with
legislative requirements and maintenance of safety
standards.
This session will explain the difference between
policies and procedures, when and why they are
needed and the content of each. The session will
include a workshop on how to assess the
effectiveness of existing policies and procedures,
with practical tips on how to develop clear easy to
understand and implement policies and procedures.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Tuesday 23 August
Time: 9.00am - 12.30pm
PREVENTING AND
RESPONDING TO
BULLYING IN THE WORKPLACE
There is no denying that workplace bullying is a
reality and its impact is significant not only for the
individual who is being bullied but to other
employees who witness the behaviour and the
wider organisation. Workplace bullying constitutes
a significant risk to the health, safety and wellbeing
of employees and can lead to psychological injury
creating real costs to both the organisation and the
individual.
This interactive workshop discusses the difference
between bullying and reasonable management
practices, the link with harassment and
discrimination, policy development, the importance
of dealing with bullying when it arises and proactive
and preventative strategies and tools that can be
used in your organisation.
WHO SHOULD ATTEND?
Business managers and OHS representatives.
2016 SCHEDULE
Melbourne
Tuesday 25 October
Time: 10.00am - 4.30pm
Also available via online training portal.
11
OHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
UNDERSTANDING THE
OHS REGULATIONS
Regulations are forms of written law that are legally
binding. The Occupational Health and Safety Act
sets out the general framework; the regulations
provide more detailed duties and rules.
This session looks at the requirements,
responsibilities, obligations, rights and duties
imposed by the regulations within the workplace,
explores strategies to achieve compliance and
provides guidance on where to go to seek
information and assistance when required.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
HAZARD MANAGEMENT
& SAFE SYSTEMS OF WORK
This session covers the principles of the hazard
management process including the identification,
assessment and control of hazards. Practical activities aim to provide participants with an awareness
of how to conduct risk assessments based on the
relevant Australian Standard for Risk Management.
A safe system of work is needed when hazards
cannot be physically eliminated and some elements
of risk remain. This session will help you understand
what a safe system of work is, when and why a safe
system of work is needed as part of the practical
workshop on identifying hazards and working
through the five steps to develop a safe system of
work.
WHO SHOULD ATTEND?
OHS managers and supervisors
Melbourne
Wednesday 10 August
Time: 1.00pm - 4.30pm
2016 SCHEDULE
Melbourne
Tuesday 23 August
Time: 1.00pm - 4.30pm
Also available via online training portal.
12
OHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
INCIDENT REPORTING
& INVESTIGATION
EFFECTIVE
SAFETY CONVERSATIONS
Incident reporting and investigation of incidents are
an important part of managing health and safety in
your workplace.
We spend so much time telling employees what to
do about safety that they disengage, don’t follow the
rules, take shortcuts and disregard safety.
This session provides an overview of internal incident
reporting and the requirement to externally report
certain incidents and injuries under health and safety
legislation. A scenario based workshop will enable
participants to gain experience in understanding the
root cause analysis process to determine the causes of an incident and determine what actions are
required to ensure the environment that lead to the
incident doesn’t occur again.
We have to stop telling our employees what to do
and engage them in conversations of why they have
to work safely. This workshop is designed for anyone
who has a supervisory role to help you understand
why safety conversations are important and help
you develop the skills and strategies for engaging in
effective safety conversations.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Wednesday 13 July
Wednesday 7 September
WHO SHOULD ATTEND?
Business managers and OHS
representatives.
2016 SCHEDULE
Melbourne
Tuesday 15 November
Time: 9.00am - 12.30pm
Time: 10.00am - 4.30pm
13
OHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
CHEMICAL SAFETY IN
THE WORKPLACE
This program is designed to provide an introduction
to chemical management in the workplace including
both dangerous goods and hazardous substances.
The course includes defining, classifying and
identifying dangerous goods and hazardous
substances, requirements for documentation, as well
as general employer obligations under OHS
legislation. The session will also cover the
placarding (signage) requirements for the storage of
dangerous goods.
WHO SHOULD ATTEND?
OHS managers and supervisors
2016 SCHEDULE
Melbourne
Wednesday 23 November
Time: 1.00pm - 4.30pm
14
SA
TRAINING COURSES
15
WORKERS COMPENSATION COURSES
BASIC CLAIMS
MANAGEMENT
This session provides an overview of the Return to
Work Act and claims process for Human Resource
Managers, Return to Work Coordinators and other
persons responsible for managing workers’
compensation claims. Topics Include:
•
•
•
•
•
•
•
Claims management model
Introduction to legislation
Claim lodgement
Claim determination
Average Weekly Earnings
Life of a claim
Rights & responsibilities as a Manager or
Supervisor
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Adelaide
Thursday 21 July
Wednesday 19 October
Time: 9.00am - 12.00pm
16
ADVANCED CLAIMS
MANAGEMENT
This session provides information on more in depth
components of the Return to Work Act. This session
is valuable for Return to Work Coordinators or
Managers who are wishing to get a further
understanding of the technical aspects. Topics
Include:
•
•
•
•
Lump sum payments
Determination of psychological claims
Prevention of psychological claims
Barriers and challenges
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities, who have completed the
Basic Claims Management course
2016 SCHEDULE
Adelaide
Wednesday 14 September
Thursday 10 November
Time: 9.00am - 12.00pm
WHS & WORKPLACE SAFETY COURSES
INCIDENT REPORTING
& INVESTIGATION
Investigation is a key part of the management of
safety. This session provides participants with
management strategies to ensure appropriate
investigations are undertaken.
WHO SHOULD ATTEND?
WHS managers and supervisors
2016 SCHEDULE
Adelaide
Thursday 11 August
Time: 1.00pm - 4.00pm
EFFECTIVE CONTRACTOR
MANAGEMENT
This session describes the legislative responsibilities
in the workplace primarily for managing contractors
as well as labour hire, visitors and others to ensure
they are kept safe. Recommendations for managing
responsibilities are discussed.
WHO SHOULD ATTEND?
WHS managers and supervisors
2016 SCHEDULE
Adelaide
Thursday 22 September
Time: 1.00pm - 4.00pm
17
WHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
MONITORING AND
AUDITING WHS
INITIATIVES
CHEMICAL SAFETY
IN THE WORKPLACE
This session introduces the practical application of
monitoring (auditing) arrangements for systematic
management of safety.
This session provides an outline of the changed
requirements for management of chemicals under
WHS legislation.
WHO SHOULD ATTEND?
WHO SHOULD ATTEND?
WHS managers and supervisors
2016 SCHEDULE
WHS managers and supervisors
2016 SCHEDULE
Adelaide
Thursday 17 November
Adelaide
Thursday 8 December
Time: 9.00am - 12.00pm
Time: 1.00pm - 4.00pm
18
WHS AND WORKPLACE SAFETY - COURSE DESCRIPTIONS
WHS CONSULTATION
AND PARTICIPATION
This session introduces the legal requirements for
WHS consultation as well as management strategies
to include workers in WHS, including overcoming
barriers.
WHO SHOULD ATTEND?
WHS managers and supervisors
2016 SCHEDULE
BUILDING
AN EFFECTIVE
HEALTH & SAFETY
CULTURE IN YOUR WORKPLACE
A positive work health and safety culture is critical
for effective work health and safety. This topic will
explore elements of a positive WHS culture and
introduce some strategies for implementation.
WHO SHOULD ATTEND?
Leaders and champions of WHS
2016 SCHEDULE
Adelaide
Thursday 28 July
Adelaide
Thursday 20 October
Time: 9.00am - 12.00pm
Time: 9.00am - 12.00pm
19
QLD
TRAINING COURSES
20
RETURN TO WORK COURSES
VIC CLAIMS
MANAGEMENT & RTW
COORDINATOR TRAINING
The session covers employer and workers’
obligations, the completion of paperwork when an
injury occurs, the types of claims covered and the
entitlements a worker can receive under the Act.
The session is also an approved Victorian Return to
Work Coordinator course. The course will enable
participants to:
•
•
•
Relate the importance of Return to Work to
Occupational Health and Safety
Understand and fulfil the key responsibilities of
the Return to Work Coordinator’s role
Create and complete Return to Work Plans and
Offers of Suitable Employment.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities, who have operations in
Victoria.
2016 SCHEDULE
Brisbane
Training can be arranged at request, however a
minimum number of participants is required to run
this course. Please register your interest at
[email protected]
21
SELF INSURANCE
TRAINING COURSES
22
SELF INSURANCE COURSES
SAFETY
REHABILITATION &
COMPENSATION ACT - ADVANCED
SAFETY
REHABILITATION &
COMPENSATION ACT - BASIC
This session provides an overview of the Comcare
Scheme including the Licensee, Claims Management
Provider and Regulator’s roles and responsibilities.
Topics include:
This session provides further insight into the Comcare
Scheme including the Licensee, Claims Management
Provider and Regulator’s roles and responsibilities
Topics include:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Liability considerations and exclusions
Investigating claims
Arranging medical examinations
Decision making process
Normal weekly earnings
Medical expenses
Incapacity benefit
WHO SHOULD ATTEND?
Those with limited workers’ compensation
experience requiring and introduction to the SRC
Act.
2016 SCHEDULE
Brisbane/Sydney/Melbourne/Adelaide
Training can be arranged at request, however a
minimum number of participants is required to run
this course. Please register your interest at
[email protected]
Estimating principles
Psychological injury claims management
Permanent impairment
Reviewing new and ongoing claims
Suitable employment and earning capacity
Natural justice
Surveillance
Reconsiderations and appeals
WHO SHOULD ATTEND?
Those with workers’ compensation experience
requiring a detailed understanding of the SRC Act.
2016 SCHEDULE
Brisbane/Sydney/Melbourne/Adelaide
Training can be arranged at request, however a
minimum number of participants is required to run
this course. Please register your interest at
[email protected]
23
SELF INSURANCE - COURSE DESCRIPTIONS
RETURN TO WORK
& EARLY INTERVENTION
MANAGEMENT
This session provides an overview of the roles and
responsibilities involved in returning a worker back
to work. The course highlights the importance of
early intervention and the deployment of robust
return to work strategies in achieving a timely and
sustainable outcome. Topics include:
•
•
•
•
The employer and worker’s obligations
Identifying return to work barriers
Overcoming barriers in return to work
The importance of effective and timely;
communication
• Early intervention strategies
WHO SHOULD ATTEND?
Those involved in workers’ compensation claims
management and return to work processes
2016 SCHEDULE
Brisbane/Sydney/Melbourne/Adelaide
Training can be arranged at request, however a
minimum number of participants is required to run
this course. Please register your interest at
[email protected]
24
SPECIALTY
TRAINING COURSES
25
SPECIALTY COURSES
PAIN PRACTICAL STRATEGIES
FOR MANAGERS
This session aims to provide tools to pragmatically
and empirically assess pain, and develop strategies
for those with RTW responsibilities to deal with it.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: Wednesday 27 July
Where: The 242 Telstra Conference Centre
242 Exhibition Street
Melbourne VIC 3000
Time: 8.30am - 10.00am
THE EXAMINEE
EXPERIENCE
During this session you will be walked through the
IME from start to finish as experienced by the
examinee. This session includes a viewing of
consulting rooms and time spent with a Doctor to
assist you in understanding what occurs during a
typical assessment. We will also provide advice
about what you, the referrer, can do to maximise
your referral for independent medical examination.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
Albury
When: Friday 15 July
Where: The Gardens Medical Centre, Level 6, 70
Wodonga Place, Albury NSW 2640
Time: 11.30am - 1.00pm
East Melbourne
When: Tuesday 30 August
Where: Level 6, 486 Albert Street, East Melbourne
VIC 3550
Time: TBC - get notified by adding yourself to the
waitlist at mygbed.gallagherbassett.com.au
26
Geelong
When: November - TBC
Where & Time: TBC - get notified by adding yourself
to the waitlist at mygbed.gallagherbassett.com.au
SPECIALTY COURSES - COURSE DESCRIPTIONS
UPPER LIMB
INJURIES - AN
ORTHOPAEDIC OVERVIEW
This session will provide an overview of Upper Limb
conditions, expected recovery pathways and
treatment options.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: Friday 12 August
Where: Level 6
486 Albert Street
East Melbourne VIC 3002
Time: TBC - get notified by adding yourself to the
waitlist at mygbed.gallagherbassett.com.au
FIT FOR DUTY
This session will explore FFDs and their core
elements, provide advice regarding Do’s and Dont’s,
and cover situations where an employee does not
wish to disclose their medical condition to their
employer.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: Thursday 18 August
Where: The Capital
50 View Street
Bendigo VIC 3550
Time: 3.00pm - 5.00pm
27
SPECIALTY COURSES- COURSE DESCRIPTIONS
MEDICAL
TERMINOLOGY &
INTRODUCTION TO ANATOMY
This session will provide a detailed overview to
assist you with navigating claims and medical
reports.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: September - TBC
Where: Level 6
486 Albert Street
East Melbourne VIC 3002
Time: TBC - get notified by adding yourself to the
waitlist at mygbed.gallagherbassett.com.au
28
SCHIZOPHRENIA &
BIPOLAR
This session explores the principles of effectively
managing schizophrenia and bipolar disorders
in the workplace, and how best to support these
workers.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: October - TBC
Where & Time: TBC - get notified by adding yourself
to the waitlist at mygbed.gallagherbassett.com.au
SPECIALTY COURSES - COURSE DESCRIPTIONS
ANXIETY &
DEPRESSION
This session will instruct anyone with RTW
responsibilities on effective strategies for managing
anxiety and depression in the workplace, protecting
the mental health of employees.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: October - TBC
Where: TBC - get notified by adding yourself to the
waitlist at mygbed.gallagherbassett.com.au
MANAGING
PERSONALITY DISORDERS
IN THE WORKPLACE
This course is designed to provide an overview of
personality disorders, and will help develop effective
strategies for managing these in the workplace.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: Tuesday 18 October
Where: Level 6
486 Albert Street
East Melbourne VIC 3002
Time: TBC - get notified by adding yourself to the
waitlist at mygbed.gallagherbassett.com.au
29
SPECIALTY COURSES - COURSE DESCRIPTIONS
DRUG &
ALCOHOL ISSUES
This session details the issues surrounding drugs and
alcohol in the workplace, as well as providing
practical strategies for RTW coordinators.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: October - TBC
Where & Time: TBC - get notified by adding yourself
to the waitlist at mygbed.gallagherbassett.com.au
PSYCHIATRIC
ILLNESS
This session will look at the natural history of
causation for particular types of Psychiatric
Illnesses. This session will also provide an insight as
to what Independent Medical Examination
Specialists require from referrers by way of
documentation for them to properly assess causation.
WHO SHOULD ATTEND?
Return to work coordinators, human resource
managers and supervisors or managers with return
to work responsibilities.
2016 SCHEDULE
When: Wednesday 27 July
Where: Adelaide Pavillion
Corner of King William and South Terrance
Adelaide SA 5000
Time: 8.00am - 9.30am
30
REGISTER
All courses in this training calendar are free of charge for clients of Gallagher Bassett unless otherwise stated
NATIONAL TRAINING SCHEDULE
under the course description.
Booking Form
To make a booking you have two options:
All courses in this training schedule are free of charge for clients of Gallagher Bassett unless otherwise stated under the course
description. For details on payment, please see below.
1. Register at myGBed.gallagherbassett.com.au and complete an online registration form
when you first register for the portal.
To make
booking,
please email
the below
to your
localmygbed2016
GB office.
forayour
chosen
course.
Use details
access
code
Alternatively complete the booking form, and fax or mail to your local office.
Please complete a separate form for each participant if there is more than one.
2. Complete the below booking form and either email, fax or mail to your local GB office.
Do not complete this form for NSCA bookings. Please call 03 9297 9000 and select option 2.
Please complete a separate registration for each participant if there is more than one.
Attendee Details
Course Title
Preferred Attendance Date
State/Location
Name of Attendee
Title/Position
Email Address
Work Phone Number (
)
Fax (
Mobile
)
How did you find out about this course?
This Calendar
Internet
Company Details
Gallagher Bassett
Employee/Business
Account Manager
Networking/
Recommendation
Other
Company/Employer
Are you a client of Gallagher Bassett?
Yes, please provide your WorkCover Employer Number (VIC & SA)
No
If applicable, please find enclosed a cheque for the amount of: $
If you would prefer to pay via EFT, our banking details are:
Gallagher Bassett Services Pty Ltd BSB 184-446
034-001 Account number 300524899.
297868
Please fax a copy of the EFT remittance with your registration form or send your registration form with your cheque payment to your
relevant State, 10 days prior to the course commencement.
Cheques payable to Gallagher Bassett Services Pty Ltd, ABN 68 009 778 018. Credit card facilities not available.
Please include your name, phone number and email if you are not the person attending the session.
Victoria
Victoria
Locked Bag 3570 GPO
Level
2
Melbourne
3001
333
Collins
Street
Phone
(03)
9297 9000
Melbourne
3000
Fax (03)VIC
8623
9701
[email protected]
South Australia
South Australia
GPO Box 1772
Ground Floor
Adelaide SA 5001
25 FranklinPhone
Street (08) 8177 8450
Adelaide SA 5000
Fax (08) 8177 8451
[email protected]
Phone (03) 9297 9000
Phone (08)
8177 8450
Fax
(03) 8623 9701
Fax
(08) 8177 8451
[email protected]
[email protected]
All quotedLocked
prices are
inclusive
of GST.
Mail
Bag
3570,
Mail
GPO Box 2269
This document will be a TAX INVOICE for GST when completed and you make a payment.
GPOcopy
Melbourne
3000
Adelaide SA 5000
Retain original
for your records.
Queensland
Queensland
GPO Box 14
Level 20Brisbane 4001
179 Turbot
Street
Phone
(07) 3005 1900
BrisbaneFax
QLD
4000
(07)
3005 1712
[email protected]
Phone (07) 3005 1900
Fax
(07) 3005 1999
[email protected]
Mail
GPO Box 14
Brisbane QLD 4001
31
TERMS & CONDITIONS
BOOKINGS
CANCELLATION POLICY
Bookings are essential for all sessions. To book
please complete an online registration form or fax
or email the booking form located in this calendar.
Bookings can be taken up to five working days
prior to the scheduled date.
Payment for fee charged courses is required in
advance to confirm all bookings. Courses cancelled
by Gallagher Bassett will constitute a full refund.
CONFIRMATION
All online registrations will be recorded within your
online training portal profile. All written request will
be confirmed via email. Email reminders for each
session will also be sent at least five working days
prior to the schedule date.
TIMES
Session times are listed under each course
description. We request that all attendees arrive at
least 15 minutes prior to the session to ensure the
sessions commence on time.
LATE ARRIVALS
Due to the short time frame that these training
sessions are facilitated in and the disruption it
causes to the group, if you arrive more than 30
minutes late you will unfortunately not be able to
attend the session. If you are running late please
contact the local State office.
NUMBERS
All sessions are subject to the minimum numbers
and will be cancelled should that number not be
reached. In the event that a sessions is cancelled,
all booked recipients will be notified at least five
days prior to the scheduled date.
Cancellations received in writing more than 10
days prior to the scheduled commencement date
will receive a full refund.
Cancellations received in writing less that 10
working days prior to the scheduled commencement
date will incur 50% of course costs.
Alternatively, the booking can be transferred to the
next available course (limit of one occasion) or an
alternate delegate nominated.
If no notice of cancellation is received, but
non-attendance occurs, 100% of course costs will
be charged.
ACCESS AND EQUITY
Please advise at the time of booking if there are any
language, literacy or numeracy considerations or
mobility access requirements we should be aware
of.
REFRESHMENTS
Refreshments are provided at all of our sessions.
Lunch will be provided for all full day sessions and
for participants attending two consecutive sessions.
Please advise us of any dietary requirements at the
time of booking.
Please note that some sessions are in high demand
so booking early is recommended. Due to this
demand, organisations are restricted to a maximum
of two delegates per session.
If you have a large group, please contact us about
holding a tailored program for your organisation.
33
Contact Us
Victoria
South Australia
Locked Bag 3570
GPO Melbourne VIC 3001
GPO Box 1172
Adelaide SA 5000
Telephone: (03) 9297 9000
Facsimile: (03) 8623 9701
Telephone: (08) 8177 8450
Facsimile: (08) 8177 8451
Email: [email protected]
Email: [email protected]
Queensland
GPO Box 14
Brisbane QLD 4001
Telephone: (07) 3005 1900
Facsimile: (07) 3005 1712
Email: [email protected]
www.gallagherbassett.com.au
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