Raytheon

Public Safety &
Security
Extension of LMR to
Smart Devices
Mike Bostic
Bob LaRose
9 August 2013
Copyright. Unpublished Work. Raytheon Company.
Customer Success Is Our Mission is a registered trademark of Raytheon Company.
Page 1
Raytheon at a Glance
Vision
William H. Swanson
Chairman and CEO
Raytheon helps protect lives and ensures customer
success through innovative, net-enabled solutions.

Key Facts
– Approximately 68,000 employees
– Approximately 4,900 engineers worldwide
– $24 billion in 2012 revenue
– Over 7,800 programs in 72 countries
– 9,000 suppliers
– Headquarters in Waltham, MA

Focus on Technology, Innovation and
Mission Assurance for existing and
evolving customer mission needs with
growing base of state and local
government agencies as well as
commercial customers

Key State and Local Government

International Customers
8/16/2013
Page 2
Public Safety and Security
“Making Our World a Stronger, Better Place”
INTEROPERABLE
HOW?
SECURE
BROADBAND
HERE’S HOW
How can you leverage Broadband technology to
create a safer, stronger, better world when your
existing equipment isn‟t really broadband?
Raytheon Broadband applications work with your existing
radio system, using gateways to connect radio systems to
broadband without expensive upgrades.
What if you could keep your existing equipment,
but add trusted Broadband applications now
with the funding you have now?
Raytheon applications are modular, scalable, and
upgradeable using commercial devices that can be used in
multiple applications, so you are never “stuck” with old
equipment.
What if the applications you deployed now
would seamlessly connect with the National
Public Safety Broadband Network when it is
completed?
Broadband applications can use many of networks and assets
you have today instead of dedicated, proprietary networks.
Raytheon Broadband applications are based on open
architecture and have many of the same network open
interfaces as the NPSBN will have.
Page 3
Raytheon System Integration Advantages



Communications Transformation – Raytheon applies our robust military
communications capabilities to the public safety sector
Proven project management – recognized by Fortune Magazine as “One of
the Best in the United States”
Recognized leader in Mission Systems Integration and engineering expertise
8/16/2013
Page 4
Raytheon JPS Interoperability Products
COMMS INTEROPERABILITY PRODUCTS
ACU-1000
ARA-1 SIP
Analog Radio Adapter
ACU-2000 IP
ACU-5000
ACU-M
ACU & WAIS Software
ACU-T
RTU-292
Radio/Telephone Interface
SNV-12 Voter
INTEROP-7000
8/16/2013
Page 5
Trusted Partnership with our Customers

Raytheon provides customer-defined solutions leveraging best of breed
technologies which prevents customers from being locked into single
manufacturers‟ solutions.

Raytheon, as a Systems Integrator:
–
–
–
–
–
–
–
Assesses requirements against best of breed technology solutions and provides Customer Choice
Maximizes the use of open standards and interfaces
Integrates technologies with backward and forward compatibility
Qualifies multiple vendors to reduce risk and provide user flexibility
Tests and ensures performance across a system of systems
Derives solutions based on Customer requirements and Operations Concepts
Emphasizes reducing Total Ownership Cost

Raytheon is the founder of Interoperability solutions with over 20,000 gateways
deployed around the world!

Raytheon partners with Twisted Pair Solutions to provide interoperable
solutions for smart devices.
8/16/2013
Page 6
THE THREE PILLARS OF WAVE
Connect
LMR Radio Systems
Extend
LMR Systems to
Smartphones & PCs
Replace
Traditional
Dispatch, LMR &
PTT Systems
Connect disparate land mobile
radio systems and remove
barriers to communication
interoperability and employee
productivity
Extend workforce
communications beyond LMR
and proprietary systems to
include modern devices and
networks ensuring seamless
communications in any location
Replace legacy Dispatch, LMR
and carrier PTT systems with
secure communications
applications over 3G/4G
networks providing users‟
device choice and flexibility
Page 7
UNIFYING MOBILE WORKFORCE COMMUNICATIONS
The Right Device . . . with the Right App . . . for the Right Role
3G/4G
IP Radios
Dispatch
Communicator
Desktop
Communicator
Mobile
Communicators
LMR
Systems
Web
Communicator
Lync
Communicator
UC/Telephone
Systems
Page 8
WAVE MOBILE COMMUNICATOR™
•
Turns smartphone, tablet or mobile
computers into a feature rich push to talk
(PTT) handset
•
Provides real-time, two-way, push-to-talk
across any Wi-Fi or wireless data network
•
Users can participate in secure group and
individual communications
•
Mapping and presence information allows
instant access to mobile workers
•
Data network independence ensures
global PTT coverage, allowing users to
securely communicate from any location
•
Availability, performance and price makes
smartphones a compelling alternative to
single-function PTT devices
WAVE Mobile Communicator users can simply and
inexpensively communicate securely, in real-time, with
individuals or groups on other smartphones or devices
•
•
•
•
•
Android 2.3 +
iPhone/iPad iOS 4.0+
BlackBerry 5.x +
Windows Mobile 6.x / Windows CE
Industry leading Mobile Computers supported
Page:
9 9
Page
WAVE® DESKTOP COMMUNICATOR™
•
Desktop Communicator allows PC
users to securely talk to smartphones,
radios and PTT networks
•
No need to give radio handsets to
desktop workers that don‟t need them
•
Built in softphone provides telephony
capabilities directly from the users
desktop
•
Text messaging between teams
improves situational awareness and
team effectiveness
•
Extensibility panel allows for unlimited
UI integration for virtually any thirdparty rich or web application
Page:
10 10
Page
WAVE CUSTOMERS ARE WORLDWIDE
350 Customers
30+ Countries
250K+ Users
Defense & Commercial
Public Sector
Page 11
Defense Certifications
• FIPS 140-2
•USAF ATO for use on SIPR – Pending – At AFNIC (Creech AFB/UAV Sponsor)
• USAF ATO for use on NIPR – Pending – At AFNIC (Holloman AFB Sponsor)
• DIA ATO for use on JWICS – Approved
• US Army Certificate of Networthiness – NIPR – Approved
• US Army Certificate of Networthiness – SIPR – Approved
• NATO Approved Fielded Products List
• US Navy ATO for NIPR and SIPR – Pending (Keyport Navy Base Sponsor)
• JITC UC APL – „Radio Gateway‟ category will be added under Change 3 to
UCR 2008. US Army Pacific Sponsor –Draft requirements document submitted
to DISA for Radio Gateway category May 2011.
Page:
12 12
Page
Interop-7000
Media Control Server
 Easy to install and configure infrastructure product that provides interoperability
between many types of devices over any size area
“Data Collectors” access non-IP devices (such as radios) & provide local interoperability
Scales to almost any size – suitable for small, medium, or large scale communication
systems
Accesses P25 systems (ISSI), 3G/4G/LTE networks, analog radio systems, telephone
systems (PSTN), and network audio (SIP, RoIP)
 Hybrid Architecture combines the feature-rich
Interop-7000 Media Control Server with the
well-established and reliable “Distributed
Architecture” of the ACU product line
 Interop-7000 Data Collector composition:
• ACU-5000
• NCU-4
8/16/2013
Page 13
Interop-7000
Twisted Pair / WAVE ISSI Interface - Overview
 New or existing WAVE systems can now have direct ISSI interaction with remote P25
RFSS systems using the Raytheon Interop-7000 Media Control Server
 The Interop-7000 Media Control Server will contain a WAVE Engine component that
will provide the transparent translation between the WAVE and P25 environments
P25 User ID (UID) will be
displayed in all Twisted Pair
Solution WAVE Communicators
Mobile
Communicator
Desktop
Communicator
Dispatch
Communicator
P25 SU
(UID)
8/16/2013
Page 14
San Luis Obispo County Sheriff Office
•
Account Overview
•
•
•
•
•
In addition to being the primary law enforcement agency covering 3,200 square miles, the Sheriff is responsible for coroner
services, the county jail which houses over 500 inmates, the civil division, and many special investigations units.
Customer Challenge
•
SLO was operating on an aging Orbacom dispatch console system that had been EOL (end of life) for several years. There
were no subject matter experts available and spare parts were only available on eBay.
•
SLO Sheriff desired interoperability and system patching capabilities with neighboring radio systems such as Atascadero PD,
Morro Bay PD, CHP, CalFire and several others to improve mission response and officer safety.
•
SLO Sheriff desired PTT communications on smart devices for himself and his direct staff, Detectives, Gang Unit and other
special units to decrease costs and improve communications effectiveness for those who don‟t traditionally carry LMR
subscriber units.
Solution
•
WAVE was chosen because of the standards-based open system architecture, speed to implementation, and lower total cost of
ownership.
•
The SLO Dispatch system is operating 100% on WAVE dispatch with Raytheon ACU gateway for interoperability with their
existing LMR.
•
The SLO Sheriff and 24 of his key direct reports and specialty units are using WAVE mobile for PTT communications
Benefits
•
Enhanced flexibility and mobility – with WAVE dispatch they can dispatch from anywhere
•
Extension of their LMR system to smart devices
•
Interoperability to improve response and increase officer safety
Growth
•
Extend LMR to include front line responders as well as specialty units
•
Success at SLO Sheriff has resulted in referrals and interest from numerous neighboring agencies
Page 15
SAINTE-ANNE POLICE DEPARTMENT
•
The Sainte-Anne Police Department is one of five independent police
forces in Manitoba, Canada with one of the lowest crime rates in the
province
•
The direction of regional public safety planning would likely force
departments like Ste. Anne's to adopt new and expensive digital radio
systems that offered them little real benefit over existing analog
systems
•
With a strong background in IT, the Sainte-Anne Police Chief felt that
smartphones running voice applications could advance his
communication capabilities further than the proposed radio upgrade
•
•
BlackBerry smartphones running the WAVE Mobile Communicator
application over the WAVE Connections cloud communications service
now connect all Ste. Anne officers with a WAVE Desktop
Communicator dispatch operation at the station
„Law enforcement should be
Officers use their BlackBerrys to instantly push-to-talk
leading technology
with other officers over their 3G and WiFi networks
advancement, not following
for instant, reliable and secure voice communications
it.‟
Marc
Robichaud
http://twistpair.com/inc/data/casestudies/Sainte%20Anne%20Case%20Study.pdf
Chief of Police
Page 16
AIR EVAC LIFETEAM
•
AEL maintains a fleet of more than 100 helicopters stationed
at more than 75 mutually-supporting air medical bases
across 13 States
•
Operations are coordinated by 25 dispatchers from a single
emergency dispatch center, with calls coming in from over
600 hospitals, 700 EMS agencies and more than half a
million members
•
Old dispatch technology with limited capacity was clogging
operations and was expensive to maintain
•
Lack of interoperability between radios and landlines
hampered incident management
•
WAVE IP Dispatch solution gives every dispatcher instant
access to any helicopter from a single console with one
dispatcher per console
•
Full interoperability between radio channels and telephone
lines, and full system redundancy
“Our upgraded dispatch
capabilities will ensure the
fastest responses possible
when patients‟ lives hang in the
balance.”
http://twistpair.com/inc/data/case-studies/Air%20Evac%20Case%20Study.pdf
Don Looper, Systems Manager
Page 17
One Force!
The Right Information at the Right Time








Full situational awareness – see and hear it
View sharing – see all they see
Collaborative planning map layered
They see all and exact direction you provide
GPS tracking of people and assets
You see where they are and are heading
Maps, video and pictures
VOIP conferencing – PTT
Page 18
Clear View
Vehicle Camera
Situational Streaming
Local
Video
Camera Awareness
Map
Mobile UI
Bookmarks
Wireless
Connection
Status
Streaming Video
Alert
Item of
Interest
Bookmark
Intuitively designed Mobile UI touchscreen functions provide
security responders with key security information
Page 19
Questions