Port of Felixstowe - London Thamesport

Transcription

POF 2014 cover 4.2.14_Layout 1 18/02/2014 09:55 Page 1
Port of Felixstowe
PORT OF FELIXSTOWE
PHOTOGRAPHIC
ACKNOWLEDGEMENTS
Thanks to:
Michael Davies
Jonathan Taylor
Peter Inman
Steve Hume
Allan King
for images donated
to this publication
CEO’s statement
Making history
The Port of Britain
Terminal facilities
Plan of the port
3
5
8
10
11
CONTAINER OPERATIONS
UK’s largest container port
Trinity terminal
Berths 8&9
Rail services
Haulage operations
Examination facilities
Heavy lift capabilities
Warehousing facilities
Ro-ro operations
Shipping lines
Rail operators
Warehousing operators
18
21
22
24
29
30
33
34
37
40
56
60
THE PORT OF BRITAIN
THE BIGGER PICTURE
Future development
People
Environment
The community
Information technology
Engineering
Port protection
Support services
Marine information
64
69
71
77
82
87
90
94
98
BACKED BY THE BEST
Hutchison Whampoa
Hutchison Logistics
Paris transport planning
London Thamesport
Harwich International Port
108
110
113
115
116
DIRECTORIES & ADVERTISING
Port services directory
Advertisements
120
124
1
2
CEO’S STATEMENT
CONTINUED
INVESTMENT
As everyone is well aware, the global economy has struggled for growth since the
onset of recession brought about by the banking crisis of 2008. As I write this,
however, there are signs that the worst may be over.
Not all parts of the world were affected equally by the recession but many
economies that were, including the UK, are returning to growth. The International
Monetary Fund has upgraded its growth forecasts for the UK by more than any
other advanced economy. Britain is now expected to outpace many of its European
peers in terms of growth for the next five years.
As a trading nation this growth will translate directly into greater volumes of
imports and exports. And as the Port of Britain, Felixstowe has a vital role to play
in facilitating this growth.
Throughout the last six years Hutchison Port Holdings has continued to invest in
new facilities at the country’s largest, and most important, container port. This
period saw the opening of Berths 8&9, the only facility in the UK to have handled
any of the latest generation of 18,000 TEU container vessels.
In 2013 we opened the port’s third rail terminal; the new North Rail Terminal.
Doubling rail capacity at the port, the new terminal extends still further the already
significant advantage Felixstowe has in being able to offer its customers the
greatest range of sustainable transport options.
The improvements to the port’s rail facilities are being matched by upgrades to the
national rail network, the latest being the new Ipswich Chord which increases the
efficiency with which freight trains can travel to and from key inland destinations.
We already offer more rail services than any other port and the port’s 31st daily
service will commence soon.
It is not just the port’s rail connections that are being upgraded. The UK
Government has confirmed a major toll-free investment to improve traffic flow
on the A14 which connects Felixstowe with the heart of the country.
Our own investment plans also continue unabated. In 2014 we will be extending
the quay at Berth 9 to give greater flexibility for the very largest vessels and,
beyond that, we will be improving still further the facilities for warehousing and
logistics services on the port.
Felixstowe’s position as the Port of Britain has been built upon a long record of
delivering on our customers’ real needs. That remains the key focus of our attention
and will continue to drive all that we do throughout 2014 and beyond.
Clemence Cheng
Chief Executive Officer
3
4
PORT OF FELIXSTOWE
MAKING HISTORY
5
PORT OF FELIXSTOWE MAKING HISTORY
1875
1951
1972
The Company was founded by Colonel George
Tomline, a prominent local landowner. Business
commenced under the name of ‘The Felixstowe
Railway and Pier Company’.
The port was acquired by Mr. Gordon Parker, an
agricultural merchant. New warehouses were erected
for copra, wheat, maize and sugar. RN oil tanks were
leased for the storage of linseed, ground-nut and
palm oils.
Work began on a further extension of Landguard
Container Terminal. Work also commenced on the
development of facilities in the north of the port.
1953
The 700 feet extension of Landguard Container
Terminal was completed, and another Paceco crane
was added (now a total of three cranes in operation).
During May, the Southern bypass was completed,
diverting Dock traffic from the town of Felixstowe.
During November, the Freightliner Terminal opened,
and No.3 ro-ro Bridge on the Northern Development
became operational.
1877
The first F. R. & P. Co. passenger train ran from
Westerfield to Felixstowe, but in 1879 this line was
transferred to the Great Eastern Railway.
1879
The port suffered a severe set-back, when the
disastrous East coast floods swept over the entire
Dock area, causing extensive damage, and destroying
the two wooden piers at the basin entrance.
The company title was changed to the ‘Felixstowe
Railway and Dock Company’, and powers were given
to construct a dock, warehouses and rail sidings.
Later in the same year, the company title was again
changed, to the ‘Felixstowe Dock and Railway
Company’, as it is today.
1959
1882
Felixstowe Tank Developments Ltd. was formed.
More tanks were added.
Work commenced on the new East Quay. Bulk grain
and liquid tanks were added.
1974
1961
The first passenger service, operated by Townsend
Thoresen, commenced out of Felixstowe, with a
twice-daily service to Zeebrugge.
Work commenced on the Dock Basin.
1886
The Dock was opened for trade, and the first
commercial vessel entered on 7th April.
1889
Colonel Tomline died. The Dock was left to Captain
Ernest Pretyman.
1904
A flour mill and grain storage silo were built on the
north side of the Basin.
1914-18
The port was requisitioned as a Royal Navy Destroyer
and Mine-sweeper Base.
1939-45
The port was requisitioned as a Royal Navy MTB and
Air Sea Rescue Base.
6
1973
1963
Two million cubic feet of warehousing were added.
The Felixstowe Cold Store was opened.
1964
The Oil Jetty was constructed, extending 1,100 feet
into the waters of Harwich Harbour.
1965
No.1 ro-ro berth was completed, and made available at
all states of the tide.
1966
1975
No.4 ro-ro Bridge on the Northern Development was
opened on 10th February. During April, the first
Tor passenger service commenced to Gothenburg.
1976
The company was taken over by European Ferries
Limited.
1978
A purpose-built passenger and freight terminal
opened for Townsend Thoresen.
1979
Building work commenced on Landguard Container
Terminal.
Work began on the expansion in the north of the port,
which was to double the port’s container handling
capacity to approximately 500,000 containers.
1967-68
1980
The first 500 feet of Landguard Container Terminal,
together with one Paceco Vickers Portainer Crane,
was completed and in use by 1st July. By March 1968,
the remainder of the new container quay (a further
800 feet) had been completed, including one extra
Paceco crane, and ro-ro berth (No.2 ro-ro).
In addition, 13 acres of land had been reclaimed.
With 252,802 containers handled in 1980, Felixstowe
became the largest container port in
the United Kingdom.
1981
1991
2002
In April, the two new terminals, Dooley and Walton,
became operational, Walton Container Terminal
being a separately operated company, a subsidiary of
the Orient Overseas Container Line in the C.H.
Tung Group.
In August, 75% of the port was acquired by the
Hutchison Whampoa Group, Hong Kong.
The separately- operated container-handling facility,
Walton Container Terminal (owned by Orient
Overseas Holdings Limited), amalgamated with Trinity
Terminal (75% of Port of Felixstowe owned by
Hutchison Whampoa Limited, 25% by Orient
Overseas Holdings Limited).
Approval was given, following a Public Inquiry in May,
for the Trinity III.2 extension. Plans of intent were
announced for the reconfiguration of the southern part
of the port.
1982
Work commenced on a second Railfreight Terminal at
the port to serve Dooley and Walton Terminals.
1984
Felixstowe became the first seaport in the UK to
introduce computerised Customs’ clearance.
1985
During 1985, a new Private Bill began its progress
through Parliament. This was completed in May
1988. It secured a further 220 acres on the northern
bank of Harwich Harbour and the Orwell Estuary for
future expansion requirements. Work commenced on
Trinity Container Terminal (Phase I).
1993
Dredging work to deepen the main channel to a
minimum depth of 12.5 metres started. A new
warehouse for Forest Products was completed (94
Shed), giving the port just over one million square
feet of warehousing.
1994
Hutchison Whampoa purchased the remaining 25% of
the port from OOHL, giving Hutchison 100%
ownership of the Port. The port was given the goahead to undertake a new 630-metre expansion of
Trinity Terminal (Trinity III). The A14 dual carriageway
right from the port’s entrance, linking up with the
M1/M6 junction, was completed and opened
2006
In February approval was given, following a Public
Inquiry in 2004, for the Felixstowe South
Reconfiguration scheme. The scheme provides a quay
length of 1350m, refurbishment and extension of the
existing Landguard container park and a new north rail
terminal.
2008
Costain was appointed in May as the main contractor
for the Felixstowe South project and, following a major
demolition programme, the start of construction was
marked with a ceremony held on 1st September.
2011
3rd April – Trinity III was officially opened by their Royal
Highnesses, Prince and Princess Michael of
Kent. The port handled its two millionth TEU for 1996
on 30th December.
The port celebrated the 125th anniversary of the first
commercial vessel working at the port. September
28th saw the official opening of Berths 8&9, phase 1
of the new deep-water facility comprising 730m of
quay with a depth alongside of -16m below chart
datum and seven ship-to-shore cranes from ZPMC.
HRH Princess Anne loaded the inaugural box on to the
vessel MSC Esti. Upgrades to the Dockspur
Roundabout and Copdock Interchanges were
completed.
1997
2013
The port was acquired by the P&0 Group. Felixstowe
became the first port in the UK to handle over one
million TEUs in one year.
In May, fire destroyed the original Dock Office, which
dated back to 1888. In December, for the first time
ever, the Port handled 200,000 containers on the Rail
Terminal in one year.
1988
1998
At the end of this year, construction work began on a
£50 million project to double the size of Trinity
Container Terminal.
Hutchison acquired Thamesport on the Isle of Grain,
and Harwich International Port, formerly known as
Parkeston Quay. The North Rail Terminal was extended
by 56 metres and upgraded. The main navigational
approach channel was dredged from -12.5m below
Chart Datum to -14.5m.
The opening of a further nine rail tracks was carried
out in June by HRH the Duke of York doubling the
port’s rail capacity. The new North Rail Terminal allows
30 x 60ft wagon sets to work on a single track.
(The previous North Rail Terminal was renamed as the
Central Rail Terminal). In October the port worked the
world’s largest container ship, the Majestic Maersk,
on her maiden voyage with a capacity of 18,000teu.
1986
Phase I of the development became operational in
January. This provided the port with 550 metres of
quay, and 24 hectares of back-up storage space. A
depth of water alongside of 13.4 metres also
provided Felixstowe with the ability to handle the
largest container vessels in the world. On 7th April,
the port celebrated 100 years as a working port.
1987
1990
1996
Trinity Terminal Phase II opened.
7
PORT OF FELIXSTOWE
THE PORT
OF BRITAIN
Felixstowe is proud to be The Port of Britain, strategically located to serve the
import/export needs of the entire country. Carriers, retailers and manufacturers as
well as businesses across the logistics sector have flourished and grown thanks
to the Port of Felixstowe’s flexibility and ‘can-do’ approach. In 2013, a year of flat
volumes for the UK, container volumes through the Port of Felixstowe showed a
significant increase, to finish ahead of 2012 – a huge achievement in a
recessionary market.
What do the world’s shipping lines look for in a port? Deep water, state-of-the-art
berths, the largest ship-to-shore cranes and the latest yard handling equipment?
Yes, of course, all of these – but that’s only half the picture.
Service, flexibility, experience, economies of scale and an unstoppable
commitment to investment, efficiency and improvement – all of these have been
vital in establishing and reinforcing Felixstowe as THE Port of Britain and the
country’s most important hub for shipping, logistics and transport services.
It’s that strength and depth which makes the picture complete, and it’s that
strength and depth that make Felixstowe the port of choice for more than 30 major
shipping lines, offering more than 90 services and covering nearly 400 ports
around the world.
8
The Port of Felixstowe is the vital connection in thousands of time-critical,
efficient supply chains, offering:
■
■
■
■
■
■
The perfect position, closest to the key deepsea shipping lanes.
The facilities and experience to handle the world’s largest container ships
with ease.
Unrivalled connections by road, rail and coastal shipping.
The best proximity to the UK’s ‘Golden Triangle’ of distribution and
warehousing operations.
The best location for handling exports from the UK’s manufacturing regions.
More investment, more expansion, more opportunities on the horizon.
Felixstowe is far and away the largest container port in the UK by volume, and huge
investment has continued to keep it way ahead of the competition and driving
market leadership.
In 2011, the port took another massive step forward with the opening of Berths
8&9, providing the deepest quays and largest ship-to-shore cranes in the UK.
Now plans for a 190-metre extension, equipped with three more cranes, are in
hand and shall again be delivered ahead of the next influx of ultra large container
ships into the world fleet.
In 2013, the port’s new North Rail Terminal was opened, more than doubling
Felixstowe’s rail capacity at a time when rail freight services are more in demand
than ever before. Rail is a key differentiator here – it’s worth emphasising that
Felixstowe would rank as the UK’s third biggest container port based on its rail
throughput alone.
The opening of the North Rail Terminal enabled the introduction of a 30th daily rail
freight service to and from the port. But its impact has been far wider, enabling the
port to handle 30 wagon trains as standard, providing extra capacity and more costeffective options for both rail freight operators and users. But again, Felixstowe
does not stand still. The construction by Network Rail of the Ipswich Chord will
make a significant difference for freight trains heading to and from the Port of
Felixstowe. Due to open in the first part of 2014, this new 1.4 km stretch of track
will cut as much as an hour off the journey for freight trains, while also allowing
more and longer trains to run directly to the Midlands. The 31st daily freight service
to and from the port will be introduced immediately after the completion of this link
with further services also to be introduced within the year.
Add coastal shipping and Felixstowe’s thriving roll-on/roll-off services into the mix
and, together with the vast spread of deepsea and shortsea locations served from
Felixstowe, it’s easy to see the advantages of critical mass and choice that the
port provides.
Rail, road or sea, there are opportunities to triangulate and significantly reduce
empty road miles, create backhaul opportunities for rail or feeder, re-use empty
containers and take financial and environmental costs out of the supply chain.
All of that is backed by substantial availability for portcentric logistics solutions,
including a major redevelopment of brownfield land within the port for warehousing
and distribution activities, underway and due to commence in 2016.
Scale, efficiency, strong networks and leading the field – Felixstowe is already
delivering. With an unwavering commitment to further investment, Felixstowe will
remain The Port of Britain.
9
TERMINAL
FACILITIES
TOTAL PORT AREA
338.3 HA
Made up from:
Trinity Terminal 136.7Ha, Dooley Terminal 12.4Ha
Berth 8&9 35.3Ha, Landguard Terminal 26.4Ha
Rail Terminals 13.3Ha, Trimley Branch Line 5.5Ha
Support Areas 108.7
TRINITY TERMINAL
BERTHS 8&9
DOOLEY RO-RO TERMINAL
RAIL TERMINALS
Area
136.7Ha
Area
35.3Ha
Area
12.4Ha
Stack capacity
90,000 teu
Stack capacity
22,500 teu
Length of quay
2,354m
7 deep-sea container berths
Length of quay
730m
2 deep-sea container berths
16m below chart datum
190m quay extension due to
commence this year
Length of quay
Ro-Ro 3
174m @ 7.3m
Ro-Ro 4
246.5m @ 9.75m
South
3 tracks – each 440m
2 rail-mounted gantry cranes
40 tonnes capacity
2 reachstackers
45 tonnes capacity
Depth of water below
chart datum
15m for 910m of quay
14m for 918m of quay
11.9m for 300m of quay
11.6m for 226m of quay
27 Quayside cranes
10 x 22 containers wide
LANDGUARD TERMINAL
Future development
7 Quayside cranes
3 x 24 containers wide on order
Area
26.4Ha
22 Stacking cranes
22 x 40 tonnes capacity (1 over 5)
Length of quay
270m
Reefer points
300
Depth of water below
chart datum
11.9m
74 Stacking cranes
52 x 40 tonnes capacity (1 over 5)
22 x 35.6 tonnes capacity (1 over 4)
Central
40 tonnes capacity
35 tonnes capacity
2 reachstackers
45 tonnes capacity
North
9 tracks in total of which operation
lengths
1 track 660m
1 track 640m
41 tonnes capacity
41 tonnes capacity on order
Fork park
12 x 5 high stacking container forklifts
3 top loading forklifts, 40 tonnes
capacity
Reefer points
1600
Please note: This marine information is provided for guidance only. Any vessel entering Harwich Harbour should
contact Harwich Haven Authority at the address provided (see page 100) for the latest sailing directions.
10
PLAN OF THE PORT ➤
RA
RAIL TERMINAL - NORTH
IL
TE
RM
IN
AL
- C
EN
TR
AL
RAIL GATE
HOUSE
CURLEW
HOUSE
BERTHS 8&9
IN GATE
Port of Felixstowe
Future Development
Berths 8&9 quay extension
12
3.7MILLION TEU PER ANNUM
3000
830,000 TEU BY RAIL
SHIP CALLS
60
32,500 JOBS CREATED
TRAINS PER DAY
200,000 RO-RO UNITS
2500 EMPLOYEES
12
FEEDER VESSELS
PER WEEK
2/3 OF ALL WASTE RECYCLED
2.2 MILLION SQ FT WAREHOUSING
7 MILLION SQ FT WAREHOUSE DEVELOPMENT POTENTIAL
15
CONTAINER
OPERATIONS
16
17
UK’S
LARGEST
CONTAINER
PORT
The Port of Felixstowe is the UK’s busiest container port and one of the largest in
Europe. Operating a dedicated container terminal which handles nearly 4 million
TEUs (Twenty-foot Equivalent Units) a year. Over 40% of the UK’s import and
export trade passes through the Port of Felixstowe, and its road and rail
connections link it to the country’s major markets, providing customers with a
productive, consistent and quality service.
As such, the port plays a pivotal role in keeping UK trade moving with around 3,000
ships passing through its terminals each year – including the very largest container
ships afloat today. Approximately 30 shipping lines operate from Felixstowe,
offering over 90 services, and covering some 400 ports around the world.
Importantly, the port provides some of the deepest water close to the open
sea of any European port.
18
The port operates 24 hours a day, seven days a week. It takes a workforce of
almost 2,500 to ensure that the port’s day-to-day operations run smoothly, the
highly trained staff are vital to its ongoing success. The port boasts teams of
dedicated people, skilled in roles ranging from plant driving, systems development,
planning, mechanical and electronic engineering, rail operations, yard control and
stevedoring, all are committed to servicing the demands of the world’s largest
container vessels in a consistently professional manner.
The implementation and continued development of real-time crane work
programmes and park management/control systems have brought significant
efficiencies in container park control and quayside productivity. These advances,
together with the considerable commitment the port has made in purchasing new
plant, serve to ensure that the port’s container terminals continue to provide
customers with a quality and productive service.
19
20
TRINITY
TERMINAL
The initial phase of Trinity Terminal opened in 1986, with subsequent phases
opening in 1990, 1996 and finally in 2004. In 2007 the port completed the Trinity
Fork Park development. This is the final phase of development within Trinity
Terminal. Over the years, Trinity Terminal has built up an enviable reputation
as one of the most efficient and high-tech container terminals in Europe.
Trinity Terminal continues to remain the largest container handling facility in the UK,
and has one of Europe’s longest continuous quays, at 2,354 metres. The terminal
has seven deep-water berths, varying in depth from 11.6 metres to 15 metres
alongside.
The terminal is serviced by 27 ship-to-shore gantry cranes, 16 ultra post-Panamax,
9 post-Panamax and 2 Panamax – 10 ultra post-Panamax cranes manufactured by
Zhenhua Port Machinery Company (ZPMC) in Shanghai, are amongst the largest at
the port, with an outreach of 22- containers wide, and are equipped with twin lift
capability and heavy lift capacity of 85 tonnes.
With sufficient deep-water and some of the world’s largest container cranes,
Trinity Terminal is able to accommodate the very latest generation of container
ships – a position unrivalled by any other UK port. The total developed area of Trinity
Terminal stands at 136.7 hectares, with an ultimate capacity to handle four million
TEUs per annum.
The container storage area is served by a fleet of 74 rubber-tyred gantry cranes,
with a stacking capacity of 90,000 TEUs. The port invested heavily in an additional
container storage area to accommodate the increase in empty container volumes
through the port. This empties park, covering 13.6 hectares, has the ability to store
up to 18,000 TEUs, and means that the port is able to consolidate a significant
proportion of empty containers in one dedicated area at the back of the terminal.
Trinity Terminal is the UK’s leading port for the transportation of refrigerated goods,
and is equipped with 1600 reefer points to supply power to refrigerated containers.
In addition Trinity Terminal provides specialist cargo handling capability, utilising its
highly skilled workforce with many years of experience and using specialist lifting
equipment designed to handle the more complicated heavy project and break
bulk cargos.
Non-unitised cargoes can be loaded and unloaded from and to container vessels
alongside the standard container operations.
21
BERTHS 8&9
22
The Port of Felixstowe has been at the forefront of the container industry for over
40 years and the development of Berths 8&9 – the first phase of the Felixstowe
South development – will secure its position long into the future.
With an outreach of 62 metres, they are capable of handling container ships with
24 containers wide on deck. Each crane weighs approximately 2,000 tonnes and is
able to lift two containers simultaneously, up to a total of 70 tonnes.
When complete, the entire development will provide 1,285 metres of quay, and
with a depth of water alongside of 18 metres below chart datum, it is designed to
accommodate future generations of container ships. The first phase, opened in
2011, consists of 730 metres of quay, initially dredged to 16 metres depth;
enough to handle all existing container ships.
The container storage yard for the new facility has been enlarged by the reclamation
of 28 hectares of river bed and, in Phase 1, has a capacity of 22,000 TEU.
As well as having a greater depth than any other UK container terminal, Berths 8&9
are equipped with the largest cranes of their type anywhere in the world.
The first phase of the development is equipped with 22 rubber-tyred gantry cranes
(RTGs). Designed to the latest standards, these Eco-RTGs have significantly lower
emission levels than standard machines, and help make Berths 8&9 the lowestcarbon container terminal in the UK.
23
RAIL SERVICES
24
The Port of Felixstowe is the multi-modal leader, offering the best connectivity
for Britain’s real distribution needs.
Rail operations are viewed as having a key role in the future at the Port of
Felixstowe, providing an intrinsic part of the Container Division’s customer service
activities, creating critically needed, environmentally friendly logistical links to the
core UK industrial hinterland markets. Rail services are provided to the shipping
lines and other port users, offering the most comprehensive inland rail destination
portfolio of any UK port.
The Port of Felixstowe owns and operates three intermodal rail terminals, two
adjacent to Trinity deep water quays (Central & North) and the other in close
proximity to the port’s newest deep water container facility, berths 8&9 (South
Terminal). Together these terminals provide an annual handling capacity in excess
of 1m TEU. All the rail terminals are multi-user facilities offering open access to
freight operating companies.
Since 2002 the port has realised a 100% increase in rail throughput and is Britain’s
largest container rail terminal with record breaking thoughput. During 2013 almost
12,000 containers were handled in one single week and the port now regularly
handles around 11,500 rail containers each and every week. Rail volumes currently
represent around 28% of the port’s UK domestic throughput and continue to grow
strongly at around 7% per annum, demonstrating that rail is a credible alternative
to road haulage.
The port provides 60 services to and from Felixstowe each day operated by
Freightliner Ltd, GB Railfreight Ltd and DB Schenker Ltd. These trains link
Felixstowe with the major markets of the UK, providing direct connections to
Glasgow, Manchester, Liverpool, Leeds, Cleveland, Birmingham, Doncaster, Tilbury,
Selby, Hams Hall, Wakefield, Ditton (Widnes), Scunthorpe and Bristol. There are
indirect connections with a broad range of customers’ depots through onward
transportation from these inland terminals.
25
CONTAINER OPERATIONS RAIL SERVICES
All the rail terminals operate on a two-shift/24-hour basis, from 0700hrs on
Monday to 1900hrs on Saturday. The Terminals can also be operated in between
these scheduled times, based upon demand and operational need. The port owns
and maintains approximately six miles of rail track, incorporating sidings, cross-port
track and a branch line linking the North and Central terminals to neighbouring
Trimley and the wider network.
The port is firmly committed to further increase the share of freight transported by
rail and has supported this objective by continuing to make significant investments
in recent years to achieve this aim. These investments include, the installation of
new rail mounted gantries, the creation of the Creek Sidings providing a remote
holding area thereby creating additional terminal capacity at the South and most
recently the construction of the new £38m North Terminal, which opened during
2013 and is capable of handling 30+ wagon trains as standard.
The port continues to work hard with rail stakeholders and partners developing
closer working relationship with organisations such as Network Rail to provide
improved service integrity and productivity. Most recently HPUK has progressed
system development, introducing a dedicated and state-of-the-art control and
monitoring system at the port’s rail terminals.
Rail logistic solutions removes more than 500,000 lorry movements from the
country’s busy road network each year which obviously helps reduce the demand
on the UK’s road infrastructure and at the same time reduces carbon emissions.
Felixstowe fully recognises these benefits and supports our customers’ wishes to
invest and develop this crucially important modal logistic solution from the UK’s
largest container port.
26
27
28
HAULAGE OPERATIONS
Vehicle Booking System (VBS)
At Your Service
A few years ago, afternoon road congestion was an almost daily occurrence around
the port and 40% of the trucks handled daily were arriving within a six-hour period.
This lead to long queues and consequent delays for the local community. The Port
of Felixstowe’s Vehicle Booking System (VBS), introduced in 2007, has been a major
success in managing the arrival patterns of the haulage industry and influencing
peak time congestion.
Calling at a port for the first time can be a daunting experience for a truck driver –
but there is help at hand. More than 20 staff in the port’s Customer Service
Department provide help and information to shipping lines, agents, hauliers
and others.
VBS, a high-spec internet-based booking system, is mandatory for all hauliers
collecting or delivering containers. It also provides a method to ensure that each
haulier has the correct information before making their journey to the port, in order
to achieve a ‘right first time’ transaction at the gate complexes.
Eliminating the Paper Chase
Faster, more streamlined processes; less waiting; less paperwork; the port has
completed a series of projects to achieve faster processing times of all hauliers.
In new system solutions now deployed at both the in and the out-gates, a timeconsuming two stage process has been replaced by a streamlined process with
port operatives using handheld devices and truck drivers using touch screen
consoles. The system enables the hauliers to perform identity checks and enter
VBS and vehicle registration numbers at the in-gate consoles, and inspect and
confirm the status of each container being collected from the port, updating the
port community system (Destin8) in real-time. Automatic number plate recognition
technology has also been introduced, for added security, and intuitive self-service
consoles for the processing of collections only have been introduced at the
in-gate complexes.
Open between 2300hrs Sunday and 1500hrs Saturday,
the Customer Services Department:
Oversees the VBS system.
Deals with issues associated with the collection
and delivery of containers and other cargoes.
■ Manages the recording and reporting of container damage, yard accuracy
and storage of out-of-gauge cargo.
■ Offers an out-of-hours service for urgent collections.
■ Provides an automated information service on opening hours, weather, etc.
■
■
To contact please call: 01394 604060 or email: [email protected].
The port website: www.portoffelixstowe.co.uk also offers a wealth of information
including guidelines to drivers, and a haulier video illustrating clearly how to collect
and deliver a container at the Port of Felixstowe.
Road Haulage Identity System (RHIDES)
The port introduced its RHIDES initiative in 2006, in response to the requirements
of the International Ship and Port Facility Security (ISPS) Code.
These changes have led to a significant reduction in paperwork. Where a Unit
Load Note historically required five sheets of A4 to be printed for each container,
today a single job slip is all that is required.
Drivers must have a RHIDES card to gain access to Felixstowe’s container
terminals to exchange containers. There is no charge for a RHIDES card, and the
system does not increase the time taken to process drivers. Chip card technology
stores the driver’s name and a hand-scan.
These important changes in container terminal operations have only been possible
because of the close and positive cooperation that exists between the port, the
Felixstowe Port Users’ Association, customers and hauliers.
The system also offers an additional layer of security and deterrent to theft.
The cards can now also be used as a more secure method of releasing import
containers to authorised drivers or companies.
The culmination of these projects led to the port receiving the 2012 award for
Excellence in Information Management from the Chartered Institute of Logistics
and Transport (CILT).
29
EXAMINATION FACILITIES
30
Container Freight Station
The port operates a 6,000m2 Container Freight Station (CFS), located on Trinity
Terminal. As well as providing extensive container stripping and stuffing services,
the CFS also offers modern, state-of-the-art Border Inspection Post (BIP) facilities.
It facilitates the examination of cargoes by Port Health, UKBF, Special Branch &
AVCIS, Forestry Commission, Plant Health and Seeds Inspectorate, Horticultural
Marketing Inspectorate and Trading Standards.
The port has committed substantial investment in the creation of two BIP areas and
reefer gantries to support the two areas – the Temperature Controlled Examination
Facility (TCEF) and the Ambient Temperature Examination Facility (ATEF). These
facilities comfortably exceed the EU guidelines for BIPs.
The BIP areas provide Suffolk Coastal District Council’s Port Health Authority –
whose offices are on the port – with the means to carry out their duties and
examinations within a clean, contained environment. The port works closely with
Port Health, and signed a ‘Memorandum of Agreement’ with the authority in
September 2005, which commits both parties to a set of objectives for the timely
and efficient inspection of containers at the port.
The examination area also provides the presentation of containers to a state-of-theart X-Ray scanning machine based permanently on the port and controlled by UKBF.
The TCEF
The examinations presented in the Temperature Controlled Examination Facility are
usually for products of animal origin. These examinations are predominantly called
for by the Port Health Authority. This examination facility is divided into two
inspection areas. The first of these is a five-bay facility, which is used to examine
cargoes for human consumption, largely fish and chicken. The remaining facility has
two bays, and is for the inspection of cargoes not for human consumption, such as
fishmeal and pet food. To avoid contamination, the two areas in the TCEF are
completely segregated, with each area having its own equipment.
The ATEF
The port has built a designated Ambient Temperature Examination Facility within a
large warehouse, known as 70 Shed. The ATEF is split into two areas – one for the
examination of products of animal origin, such as canned tuna, gelatine and corned
beef, and the other for the examination of foodstuffs not of animal origin, such as
nuts and fruit. For hygiene purposes, the two areas and all the equipment used are
kept completely separate.
Daily planning for the whole area, in conjunction with governing bodies needs,
ensures swift turnaround time for containers requiring examination.
31
32
BREAK-BULK, CONSOLIDATION
AND HEAVY LIFTING SERVICES
Not everything can be conveniently shipped in a container. That’s why, as a core
aspect of logistics solutions, the port offers customers a specialised cargo
service to handle break-bulk and out of gauge cargo. A dedicated team work
closely with heavy lift specialists, charterers and non-container lines looking to use
Felixstowe for multiple or one-off shipments.
Continued investment in new lifting equipment and a dedicated specialist cargo
team trained in lifting, lashing and securing loads, enabling the port to carefully plan
and deliver a bespoke service in line with customer requirements. Whether a
consignment is arriving at the port already lashed and loaded on a flat rack, or in
need of lifting, lashing and securing on-site or on-vessel, it will be handled with the
same professionalism as the core container operation.
The ship-to-shore cranes on berths 8&9 have additional heavy lifting capacity of up
to 100 tonnes. This, together with the specialist equipment listed below, enables
the Port of Felixstowe to offer customers a competitive advantage in break-bulk
heavy lift service provision.
Specialist Equipment
A new Ramshorn gives the port capability to lift up to 100 tonnes –
depending on load, outreach and berth.
■ An investment in nylon webbing slings has helped reduce the overall tare
weight of the lifting rig and increase overall lifting capacity.
■ New MAFI rail cars, with a safe working limit of 100 tonnes, enables a full
handling service, including through store and transporting the load to and
from the vessels.
■ Specially designed 9 meter lifting beams enable the port to lift yachts and other
pleasure craft up 28 meters long.
■
Traditionally, many challenging cargoes might have been routed via the Continent
but it is definitely time to think again. Whether imports or exports, Felixstowe has
the equipment and expertise to handle your heavy lifting requirements.
33
WAREHOUSING
FACILITIES
The current economic climate and its impact within the supply chain has reiterated
the importance for the Port of Felixstowe to remain at the forefront of new
methods of satisfying the changing distribution needs of importers, manufacturers
and retailers across the UK.
The Port of Felixstowe Warehouse Division provides customer personalised on-site
container transport solutions. Containers can be repositioned overnight, avoiding
peak times at the container terminal, whilst also allowing for the delivery of these
to a customer’s site during operationally quiet times.
Ports are increasingly being viewed as supply chain ‘nodes’ where the seamless
integration of carrier services with downstream logistics is the key. Whether
consignments are routed by road or by rail, Felixstowe has always been at the
forefront in providing a range of options aimed at the shipper and cargo owner.
Demand for these services continues to increase as the port engages with its
stakeholders to facilitate the through passage of goods to and from the hinterland.
This in turn enhances the customer’s opportunity to achieve its optimal operational
capabilities, by reducing the impact of container movements on their operations
and also providing containers ready for first thing in the morning.
The Port of Felixstowe concentrates on supply-chain solutions at the very point of
landing in the EU. Leveraging the advantages of a port location, offering devanning,
consolidation and bonding all within the security of a policed complex, Hutchison’s
ports continue to work closely with both the Shipper and Consignee.
By challenging the ‘traditional model’ whole sections of the supply chain have
been removed and with them, expensive and wasteful practices. Early visibility,
fast tracking, elimination of demurrage and the driving down of inventory levels are
just a few of the advantages to be realised from the services on offer. Multi-modal
capabilities for break-bulk cargoes are also available including inbound rail
distribution and next-day continental European deliveries by trailer direct from
the port facilities.
All of the on-port warehousing is now assigned to the provision of managed
logistics services with tens of thousands of containers each year now routed
internally for devanning, palletisation, labelling, conditioning, picking and packing
for onward distribution.
34
The Port of Felixstowe provides over 70,000 square metres of warehousing located
within the HM Revenue and Customs wharf-approved area, providing the cargo
owner with the unique opportunity to benefit from importing containers that would
otherwise be overweight for travel on UK roads. 2009 also saw the development of
on-port temperature-controlled consignment handling services in a collaboration
between the port and Seafast Celsius Ltd.
This new port-centric solution now offers a range of services to carriers, importers
and cargo owners of cold chain consignments all seeking to reduce their supply
chain costs and improve their overall efficiency.
35
36
DFDS SEAWAYS
DFDS Seaways in Felixstowe operates ro-ro services
on the Organisations Rotterdam route, and provides
one of the most efficient and convenient ferry options
for International Transport Operators.
With three daily sailings during the week in each
direction, the service provides fast and reliable North
Sea transits with scheduled arrivals and departures.
RO-RO OPERATIONS
DOOLEY
TERMINAL
Ro-ro cargo operations continue to form an integral part of the daily activities
of the Port of Felixstowe.
These activities are centred on ro-ro berths 3 and 4. These two berths form the
ro-ro component of Dooley Terminal which provides common-user ro-ro capacity,
with lock-free access, rapid mooring/un-mooring, 650 trailer parking slots, and
secure ISPS compliant terminal facilities, including a high standard of surfacing and
security fencing and sophisticated camera systems for the recording of cargo
condition through the gatehouse complex.
Berth 3 has a 174m quay, with a minimum depth alongside of 7.3m and
incorporates an elevating, dual lane, ro-ro bridge 43.6m long, 9.1m wide with an
end width of 17m and load capacity of 120 tonnes. The berth can be accessed at
all states of the tides by bow and stern loading vessels up to 146m in length
with a beam of 24.4m.
Berth 4 provides deep-sea, ro-ro and container handling facilities. It has a 246.5m
quay equipped with a 140 tonne capacity; double width, elevating ro-ro bridge with
a minimum depth alongside of 9.75m.
Ro-ro operations are predominantly focused on providing a high level of service and
commitment to DFDS Seaways, on their three vessel service providing 15 sailings
weekly to Vlaardingen in the Netherlands.
It offers a daily capacity in excess of 900
unaccompanied 13.6m trailer slots, along with some
limited driver space on modern fast vessels.
Felixstowe and Rotterdam terminals offer a complete
service package with excellent dockside facilities,
including groupage handling and consolidation, trailer
maintenance and repair services, as well as on quay
diesel fueling for refrigerated vehicles.
DFDS Seaways operates a video gate check system
in both Rotterdam and Felixstowe, which allows for a
watertight method for the check of all vehicles for
possible damage on arrival or departure from both
terminals.
Felixstowe Office
DFDS Seaways PLC
North Sea House
Central Road South
Dooley Terminal
Port of Felixstowe
Suffolk IP11 3SD
Tel: 01394 603767
Fax: 01394 603673
Email: [email protected]
Vlaardingen Office
DFDS Seaways
Norfolkline Shipping B.V.
Vulcaanweg 20, 3134 KL Vlaardingen
The Netherlands
Tel: 0031 102084 302/3
Fax: 0031 102084 321
The three vessels currently operating on this route are the Flandria Seaways,
purpose built and developed for the Felixstowe – Vlaardingen route, capable of
carrying 121 trailers with a high reefer component, and the Britannia Seaways and
Suecia Seaways, both capable of carrying 177 trailers each.
Introduced in 2013, the terminal is serviced by an auto-gate system providing
self-service for drivers booking into and out of the terminal. With a dedicated driver
services lane for dangerous goods and other extraordinary cargo, these portals
have more than doubled the gate handling capacity with four in-gate lanes and two
out-gates, significantly reducing traffic congestion, as well as queuing and waiting
time for drivers.
37
38
SHIPPING LINES
RAIL OPERATORS
WAREHOUSING
OPERATORS
39
APL
BG FREIGHT LINE B.V.
APL offers industry-leading schedule integrity
combined with fast transit times between Felixstowe
the US East Coast, Gulf and Latin American.
Unparalleled, extensive intermodal networks provide
easy access to all major US inland hubs and
destinations.
BG Freight Line, headquartered in Rotterdam, are
specialists in the short sea feeder and domestic door
to door markets connecting the European mainland
with the United Kingdom and Southern Ireland.
ATS
Outbound
Weekly service to New York (11 days),
Charleston (13 days), Savannah (14 days),
Houston (18 days), Mobile (20 days),
Miami (23 days) and Norfolk (25).
Inbound
Weekly service from Savannah (21 Days),
Houston (16 Days), Mobile (15 Days),
Miami (12 Days), Norfolk (10 Days).
AEE
Outbound
Weekly service to New York (7 Days),
Charleston (10 Days), Miami (11 Days),
Manzanillo (15 Days).
Inbound
Weekly service from Charleston (11 Days),
New York (12 Days).
Head Office
APL (UK)
6th Floor
South Quay Plaza 3
189 Marsh Wall
London E14 NSH
Tel: 020 7536 7300
Fax: 020 7536 7400
Port Office
APL (UK)
Maritime House
Maritime Way
Southampton
SO14 3AE
Tel: 02380 682100
Fax: 02380 682101
40
The ports served on a regular basis are: Felixstowe,
Immingham, Teesport, South Shields, Grangemouth,
Liverpool, Dublin, Belfast, Cork, Rotterdam and
Antwerp.
BG Freight Line have a readily available supply of
freight containers concentrating on the provision of
45’ pallet wide high cube units for our specialised door
to door services.
Felixstowe – Ireland
1 x Weekly Felixstowe to Dublin.
1 x Weekly Felixstowe to Belfast.
1 x Weekly Felixstowe to Cork via Rotterdam.
Felixstowe – UK East Coast
1 x weekly Felixstowe to South Shields.
2 x weekly Felixstowe to Grangemouth.
1 x weekly Felixstowe to Teesport.
1 x weekly Felixstowe to Immingham.
Rotterdam – Felixstowe
3 x weekly Rotterdam to Felixstowe.
BG Freight Line are specialists in the ‘ad hoc’ feeder
trade and can offer services to / from additional ports
subject to sufficient inducement.
For further information please contact:
European Head office
BG Freight Line
Den Hamweg 30
3089 KK Rotterdam, Nl.
Tel: 00 31 10 472 0877
Felixstowe Office
BG Freight Line
Unit 1, Gulpher Business Park
Gulpher Road
Felixstowe, Suffolk IP11 9RB
Tel: 01394 458190
Teesport Office
BG Freight Line B.V.
Tel: 01642 423838
UK Sales Office
BG Freight Line B.V.
Mr John Hie
Tel: 01785 212164
SHIPPING LINES
CHINA SHIPPING
CONTAINER LINES
CMA-CGM (UK)
SHIPPING LTD
China Shipping Container Lines (CSCL) has two
services each week sailing between Felixstowe and
the Far East, calling at main ports in China and the
Far East. Connecting services operate to other ports
in China, Malaysia, Indonesia, Thailand, Japan, Korea,
Taiwan and Australia.
CMA-CGM are involved in 5 different services to and
from the Port of Felixstowe. These services cover
the Far East, USA and Middle East.
The Line’s Head Office is in Shanghai.
Head Office
CMA CGM (UK) Shipping Ltd
1st Floor
12 Princes Parade
Princes Dock
Liverpool L3 1BG
Tel: 0151 227 1771
Fax: 0151 227 1761
UK Office
China Shipping (UK) Agency Co. Ltd
China Shipping House
Walton Avenue, Felixstowe
Suffolk IPll 3HG
Tel: 01394 678700
Fax: 01394 677086
www.cnshipping.co.uk
Head quartered in Marseilles, our UK offices
are as follows:
Port Operations
CMA CGM (UK) Shipping Ltd
Room 71
Northfleet Hope House
Tilbury Freeport
Tilbury
Essex RM18 7HX
Tel: 01375 488632
Fax: 01375 858098
41
SHIPPING LINES
UK Head Office
CSAV UK & Ireland Limited
4th Floor, Tithebarn House
Tithebarn Street
Liverpool L2 2NZ
Tel: 0151 353 7685
Fax: 0151 241 9520
Sales/Rates – Import/Export
Tel: 0151 353 7686
Import Operations
Tel: 0151 353 7607
Export Bookings
Tel: 0151 353 7690
Port Agency Office
RJJ House, Haven Exchange South
Felixstowe IP11 2QE
Tel: 01394 617040
Fax: 01394 676249
www.csavnorasia.com
EVERGREEN MARINE
CORP (TAIWAN) LTD
HAMBURG SUD
CEM Service
Weekly service with a round trip total of 77 days
by 11 vessels. Serving Qingdao, Shanghai, Ningbo,
Yantian, Hong Kong, Tanjung Pelepas, Colombo,
Hamburg, Rotterdam and Felixstowe.
Hamburg Sud is the specialist in the North-South
trade routes, with a special focus on South America,
North America, Australia/New Zealand and the
Mediterranean. The Hamburg Sud Group has built up
an excellent reputation in the market as a high quality
and reliable partner in maritime transport and modern
intermodal transport services for more than 130 years.
Agents Office
Evergreen Shipping Agency (UK) Ltd
London Thamesport
Railway House
Grain Road
Isle of Grain
Kent ME3 0EP
Tel: 44(0) 1634 272226
Mbl:44(0) 7815 955642
Fax: 44(0) 1634 270271
EMail: [email protected]
London Office
Evergreen U.K. Limited
Evergreen House
160 Euston Road
London NW1 2DX
Tel: 020 7559 8000
Fax: 020 7559 8305
Our services over Felixstowe are outlined below.
Mediterranean
North Europe – North Turkey (NETU) – Weekly service
to/from Felixstowe, Gebze, Kumport, Gemlik and
Aliaga (55Km North of Izmir).
North Europe – South Med (NESM) – Weekly service
to/from Felixstowe, Alexandria (Dekheila), Port Said
East (S/Bound), Beirut, Lattakia, Mersin, Alexandria
and Port Said East (N/Bound).
North Europe – East Med (NEEM) – Weekly service
to/from Felixstowe, Malta (Marsaxlokk), Haifa,
Limassol, Alexandria (Old Port), Ashdod and Salerno
(Northbound).
Head Office
Hamburg Sud UK Branch
Furness House
Furness Quay, Salford Quays
Manchester M50 3XA
Tel: 0161 876 7440
Fax: 0161 873 6913
www.hamburgsud.com
Quotations and Bookings
Mediterranean Export Quotations
Tel: 0161 873 6573/ Bookings 6932
Mediterranean Export Documentation
Tel: 0161 873 6578/6919
Mediterranean Import Quotations
Tel: 0161 873 6913 / Haulage & Releases 6588
43
COSCON
COSCON owns 150 container vessels totalling over
590,000 TEUs which are deployed in over 100 routes,
covering 140 principal ports in 44 countries and
regions. COSCON has woven a huge global service
network which consists of more than 400 sales and
service points. In mainland China, COSCON boasts
service coverage containing 300 sales and service
points. On top of China and Asia, COSCON plies
its route between vital ports in Europe, America,
Africa and Australia.
Head Office
Coscon (UK) Ltd
Cosco House
Vicarage Drive
Barking
Essex IG11 7NA
Tel: 0208 594 8688
Fax: 0208 594 7234
COSCON are committed to providing eco-friendly,
efficient and reliable container shipping services to
global clients. As a result of this commitment,
COSCON has consistently received awards and
commendations.
Local Office
Coscon (UK) Limited
Dunlin House
Oysterbed Road
Felixstowe
Suffolk IP11 4AN
COSCON puts premium on service quality, and
uphold the values of ‘Facilitated, Credible, Harmonious
and Outstanding’. COSCON has been actively
engaged in Corporate Social Responsibility activities,
and been encouraging functions and employees to
undertake responsibilities for public welfare and
disaster relief.
Coscon (UK) Limited are pleased to announce the
following services from Felixstowe in conjunction with
the CKYH Consortia.
NE7
Ningbo, Shanghai, Nansha, Hong Kong, Singapore,
Hamburg, Rotterdam, Felixstowe Antwerp, Singapore,
Nansha, Yantian, Kaohsiung.
NE2
Xiamen, Kaohsiung, Yantian, Singapore, Rotterdam,
Hamburg, Felixstowe, Antwerp, Singapore, Shekou
and Hong Kong.
NE3
Xingang, Dalian, Qingdao, Shanghai, Ningbo,
Singapore, Felixstowe, Rotterdam, Hamburg,
Antwerp, and Hong Kong
42
CSAV NORASIA
www.coscon.co.uk
Tel: imports 01394 608380
exports 01394 608381
Fax: 01394 673526
IMEX1 – India Middle East Europe Express
Weekly service
Port Rotation: Gioia Tauro, Valencia, Rotterdam,
Antwerp, Felixstowe, Jeddah, Salalah, Nhava Sheva,
Mundra, Jeddah, Gioia Tauro.
Via Salalah – Karachi, Jebel Ali
Via Nhava Sheva – Mumbai
Via Mundra – Tuticorin, Cochin, Jebel Ali
Weekly service (Export Only)
Port Rotation: Felixstowe, Antwerp, Rotterdam,
Jebel Ali.
Via Jebel Ali – Abu Dhabi, Sharjah, Muscat, Damman,
Riyadh, Shuwaikh, Bahrain, Doha, UM Qasr
Weekly service
Port Rotation: Felixstowe, Hamburg, Antwerp, Gioia
Tauro, Mundra, Nhava Sheva, Colombo
Via Colombo – Tuticorin, Chennai, Cochin, Haldia,
Calcutta, Chittogong
HANJIN SHIPPING COMPANY
HJS is a well established large volume container
carrier which has been operating through the Port
of Felixstowe to/from the Far East for a quarter
century, and continues to grow offering new services
and destinations.
Operating modern containerships through the port,
with the recent introduction into Europe – Far East
services of 13,100 TEU size vessels.
In 2012 HJS was voted winner of ‘Contanerisation
International’s’ Shipper Choice Award.
Services:
Served weekly through the Port of Felixstowe.
All of the services offer Through Bs/L via direct ports
of call to outports and many inland destinations in the
Far East, Indian Sub-Continent and Australia.
NE1
Direct calls
Singapore, Nansha, Shanghai, Ningbo and Hong Kong.
NE2
Direct calls
Singapore, Hong Kong, Shangai, Xiamen
and Kaohsiung.
NE3
Direct calls
Yantian, Hong Kong, Xingang, Dalian and Qingdao.
CUS
Direct calls
Hong Kong, Shanghai, Ningbo and Yantian.
HAPAG LLOYD
UK Head Office & Bookings
Hanjin Shipping Europe GmbH & Co KG
Hanjin House
6, Haven Exchange
Felixstowe
Suffolk IP11 2QX
Tel: 01394 606800/1/2
Fax: General 01394 676450
Imports 01394 606800
Exports 01394 606814
www.hanjin.com
Sales Office
Hanjin Shipping Europe GmbH & Co. KG
Suite 9, 4th Floor
17 Pepper Street
London E14 9RP
Tel: 0207 537 7755
As one of the leading liner shipping companies
worldwide and as a member of the Grand Alliance,
Hapag-Lloyd offers 80 services between all continents
for fast and reliable transports. Hapag-Lloyd provides
a fleet of more than 140 modern vessels with a total
capacity of around 650,000 TEU as well as a container
stock of more than one million TEU. Hapag-Lloyd
is one of the world’s largest reefer carriers.
There are four services calling at Felixstowe
connecting the port with the mainland, the
Mediterranean, South Africa and Alexandria, and
via transhipments with all other continents:
SAX (weekly)
Felixstowe, Hamburg, Antwerp, Le Havre, Cape Town,
Coega, Durban, Rotterdam, Felixstowe.
EEX1 (weekly)
Felixstowe, Hamburg, Bremerhaven, Antwerp, Sines,
Istanbul, Gemlik, Aliaga, Le Havre, Felixstowe.
EEX2 (weekly)
Felixstowe, Hamburg, Antwerp, Thessaloniki, Izmir,
Piraeus, Rotterdam, Felixstowe.
ALX
Weekly service, only southbound
Felixstowe, Antwerp, Hamburg, Alexandria.
Worldwide Headquarters
Hapag-Lloyd AG
Ballindamm 25
20095 Hamburg
Germany
Tel: +49 40 3001-0
Fax: +49 40 330053
www.hapag-lloyd.com
UK Headquarters
HAPAG-LLOYD (UK) LTD
48A Cambridge Road
Hapag-Lloyd House
Barking
Essex IG11 8HH
Tel: +44 208 507 4000
Fax: +44 208 507 4190
44
SHIPPING LINES
HUGO STINNES SCHIFFAHRT
HYUNDAI MERCHANT
MARINE (HMM)
Hugo Stinnes operates a weekly FCL service to/from
NWC and the UK to South Africa calling Durban,
Port Elizabeth and Cape Town, with fast transit times
both south and north bound.
Hyundai Merchant Marine (HMM) together with APL
and Mitsui O.S.K. Lines (MOL) as members of The
New World Alliance (TNWA), and Maersk Line operate
a three string weekly Transatlantic service through
the Port of Felixstowe.
Hugo Stinnes also operates a multipurpose liner
service from NWC to Mexico and the Caribbean,
accepting both containers and break bulk cargo.
UK General Agent
VM Liner Ltd
(formerly Vogt & Maguire Liner Ltd)
RJJ House
Haven Exchange South
Felixstowe IP11 2 QE
Tel: 01394 695500
Fax: 01394 673428
www.vmliner.com
Two of the services are operated by The New World
Alliance and the other by Maersk Line.
The Alliance provides multiple weekly calls at key
European ports including Felixstowe with very
competitive and attractive transit times.
Since HMM was established in 1976 the Line has
grown into one of the world's top multimodal
enterprises, providing and operating a wide range
of services and ships across the shipping spectrum.
APX
The weekly Atlantic Pacific Express (APX) service
is operated with 12 vessels with an average capacity
of 3500 teus, provided by TNWA. The Lines have
extended their present TNWA service string from the
Pacific. The resulting pendulum route has a weekly
Atlantic rotation of Miami, Jacksonville, Savannah,
Charleston, New York, Antwerp, Felixstowe,
Bremerhaven, Rotterdam, Le Havre, New York,
Norfolk and Charleston before returning to the Pacific
with a discharge call in Los Angeles and Oakland.
European and UK Headquarters
Hyundai Merchant Marine
(Europe) Limited
4th Floor, City Reach
5 Greenwich View Place
Millharbour
London E14 9NN
Tel: 020 7477 7200 (European HQ)
020 7477 6900 (UK)
Fax: 020 7477 7229 (European HQ)
020 7477 6940 (UK)
www.hmm21.com
Port Agents
Hyundai Logistics (UK)
Unit 3, Suite 11b
Orwell House
Ferry Lane
Felixstowe
Suffolk IP11 3QL
Tel: 01394 612500
ATS
The weekly Atlantic South (ATS) string is operated
by five US flag Maersk Line vessels with an average
capacity of 3400 teus: the port rotation, on a weekly
basis being of Rotterdam, Felixstowe, Bremerhaven,
New York, Charleston, Savannah, Mobile, Houston,
Miami and Norfolk, before returning to Rotterdam.
AEE
The weekly Americas Europe Express string is
operated with 5 vessels with an average capacity
of 3500 teus, provided by the TNWA. The rotation
on a weekly basis being Rotterdam, Bremerhaven,
Felixstowe, New York, Charleston, Miami and
Manzanillo, before retuning to Rotterdam.
45
ISCONT LINE
‘K’ LINE KAWASAKI
KISEN KAISHA LTD
Iscont Line Limited operates a weekly service from
Felixstowe to Israel, Cyprus and Egypt, servicing the
ports of Ashdod, Haifa, Limassol, and Alexandria,
with both 20ft and 40ft containers and specialised
equipment. In addition we offer an LCL service
to Ashdod.
‘K’ Line Kawasaki Kisen Kaisha Ltd (‘K’ Line), with a
history of over 90 years to its credit since its founding
in 1919, has grown into a diversified shipping
company ranking among the Big Five in the world.
‘K’ Line has all along been known for its dedication to
providing the very best in customer service.
Port Office
JSA Global Ltd
Unit 5
Summit Business Park
Langer Road
Felixstowe
Suffolk IP11 2JB
Tel: 01394 678678
Fax: 01394 676646
The business mission of the ‘K’ Line Group, a shipping
business organization that focuses on marine
transportation, is to contribute towards the
enrichment of people’s lives around the world by
conducting safe ship operations, working towards
environmental preservation, making every effort to
meet customer needs and continuously raising
service quality.
Looking ahead to the future, we are advancing
towards achieving three visions.
www.jsagb.com
• To be trusted and supported by customers as a
globally developing group.
• To build a business base that will be capable of
responding to any and all changes in business
circumstances, and to continually pursue and
practice innovation for survival in the global market.
• To create and provide a workplace where each and
every employee can have hopes and aspirations for
the future, and can express creativity and display
a challenging spirit.
We are opening up a new era by being alert to the
changes currently taking place and engaging in astute
and dynamic business activities. Among the new
business segments that ‘K’ Line has entered into in
the past several years are drilling ships, floating
LNG producers, offshore support vessels, heavy lifters
and CNG carriers.
46
Below ports serviced weekly:
UK/Far East Services
NE 2
Hamburg, Felixstowe, Antwerp, Port Said, Singapore,
Hong Kong, Shanghai, Xiamen.
NE 3
Singapore, Rotterdam, Felixstowe, Hamburg, Antwerp
Hong Kong, Xingang.
NE 6
Xingang, Kwangyang, Pusan, Shanghai, Xiamen,
Yantian, Singapore, Algeciras, Hamburg, Rotterdam,
Le Harve, Algeciras, Singapore, Yantian, Hong Kong,
Xingang.
NE 7
Ningbo, Shanghai, Nansha, Hong Kong, Singapore,
Hamburg, Rotterdam, Felixstowe, Antwerp, Singapore
Nansha, Yantian, Kaohsiung, Ningbo.
NEE
Kaohsiung, Ningbo, Shanghai, Taipei, Hong Kong,
Shekou, Tanjung Pelepas, Piraeus, Algeciras,
Le Havre Hamburg, Rotterdam, Piraeus, Jeddah,
Tanjung Pelepas, Kaohsiung.
NEF
Qingdao, Shanghai, Ningbo, Hong Kong, Yantian,
Tanjung Pelepas, Colombo, Rotterdam, Felixstowe,
Hamburg, Zeebrugge, Colombo, Tanjung Pelepas,
Hong Kong, Qingdao.
SHIPPING LINES
KNSL KENYAN NATIONAL
SHIPPING LINE
MAERSK LINE
Inter Europe Services (IBESCO)
Gijon, Lisbon, Leixoes, Felixstowe, Teesport,
Gothenburg, Aarhus, Rotterdam, Gijon, Lisbon,
Leixoes.
KNSL accept FCL bookings to/from Mombasa,
Nairobi, Kampala and Dar es Salaam. Other
on-carriage destination on request. 20’DV and
40’ DV/HC containers are readily available.
General Agents in Europe
‘K’ Line (Europe)Limited
6th Floor
200 Aldersgate Street
London EC1A 4HD
Tel: 020 7382 6500
Fax: 020 7382 6899
For personal effects and motor cars we offer an
excellent receiving and loading point in Felixstowe
close to the port.
Maersk Line is one of the world’s leading container
shipping lines, serving customers all over the globe.
We are dedicated to delivering the highest level of
customer-focused and reliable ocean transportation
services and are consistently recognized as the most
reliable carrier.
www.klineurope.com
UK Agency
K Line Europe Limited
K Line House
West Road
Ipswich
Suffolk IP3 9SX
Bookings:
Tel: 01473 722160
Fax: 01473 722161
Quotations:
Tel: 01473 722210
Fax:01473 722211
UK & European General Agent
VM Liner Ltd
(formerly Vogt & Maguire Liner Ltd)
RJJ House
Haven Exchange South
Felixstowe IP11 2QE
Tel: 01394 695500
Fax: 01394 673428
www.vmliner.com
Operating from Trinity Terminal at the Port of
Felixstowe, Maersk Line offers direct weekly services
to and from the Far East, Middle East, East/West
Africa, Panama, North and South America as well as
European ports. All of our services offer the fast
transits and fixed arrival times that have become the
hallmark of Maersk Line worldwide.
In addition we offer absolute reliability with our ‘Daily
Maersk’ service from six hub ports in Asia, making
cargo available daily at the Port of Felixstowe.
From straightforward dry boxes to state-of-the art
controlled atmosphere reefer containers, Maersk Line
has the size and type of container to meet all customer
requirements. With over 600 vessels, our fleet is
among the most modern, secure and environmentally
friendly, assuring cargo a safe and reliable voyage.
The Maersk Line office in Felixstowe is one of the
company’s 325 offices located in more than 125
countries, providing a comprehensive door to door
distribution network worldwide, of which the
Port of Felixstowe is an integral part.
UK Head Office
Maersk Line
12th Floor, The Plaza
100 Old Hall Street
Liverpool L3 9QJ
Tel: +44 (0)844 264 1263
Felixstowe Office (Agency/Ops. Dept.)
Maersk Line
Maersk House, Parker Avenue
Felixstowe
Suffolk IP11 4BB
Tel: +44 (0) 1394 601410
47
MEDITERRANEAN
SHIPPING COMPANY
MOL
SAFMARINE
As one of world’s leading container shipping lines, at
Mediterranean Shipping Company (MSC) we pride
ourselves in our ability to deliver a global service with
local knowledge. Our simple, people-focussed
approach allows us to develop strong relationships,
gaining a real understanding of each customers’
unique needs, offering peace of mind that your cargo
is in good hands.
AEE
Fast weekly export service to New York (8 days),
Charleston (10 days), Miami (12 days),
Manzanillo (15 days).
Safmarine utilises the Port of Felixstowe to link the UK
with markets in Africa, India, Pakistan and the Middle
East Gulf and East Coast of South America.
With a long established relationship with the Port of
Felixstowe, we offer weekly sailings to and from
Central, North and South America, North, East and
West Africa, Far East, Middle East, Australia, New
Zealand and Baltic, along with the Mediterranean and
European ports.
With over 40 years’ experience in shipping, MSC
offers an established global infrastructure, specialist
equipment and a support network of landside
services, but it’s our dedicated team of over 50,000
employees that allows us to continue to establish the
great relationships which drive our company forward.
UK Head Office
10 The Havens
Ipswich
Suffolk IP3 9SJ
Tel: 01473 277777
www.mscuk.com
Weekly import service from Manzanillo (18 days),
Charleston (14 days) and New York (11 days).
ATS
Weekly export service to Newark (New York 11 days),
Charleston (13 days), Savannah (14 days),
Houston (18 days).
Weekly Import Service from Houston (16 days),
Miami (12 days) and Norfolk (10 days).
Local Agent
BG Freight Line BV
Unit 1
Gulpher Road
Felixstowe
Suffolk IP11 9RB
Tel: 01394 458191
Fax: 01394 458199
Safmarine strives to offer its customers the highest
level of service and cost-competitiveness by deploying
large, fast and reliable vessels as well as utilising an
unrivalled landside intermodal network of dedicated
hauliers and rail links.
West Africa Service
Safmarine offers a fast fixed day weekly container
service via transhipment over Port Tangier (Morocco).
Using multiple strings Safmarine offers a full and
comprehensive port coverage throughout the West
African market.
East Africa Service
Safmarine offers a fast fixed day weekly container
service via transhipment over Salalah (Oman).
With over 700 dedicated Safmarine staff in Africa
experienced in end to end shipping solutions
Safmarine is well equipped to provide coverage to
the majority of ports including the Horn of Africa.
India/Pakistan/Middle East Gulf
Safmarine offers a reliable fixed day weekly container
service to and from the India Subcontinent and the
Middle East Gulf with comprehensive port coverage
using several strings.
UK Head office and Port Agent
Safmarine UK Limited
Suffolk House
Parker Avenue
Felixstowe
Suffolk IP11 4BB
Tel: 01394 601480 (Port Agent)
Tel: 01394 608292
48
SHIPPING LINES
SEAGO LINE
Seago Line is an independent entity within the A.P.
Moller – Maersk Group with own offices in all major
countries throughout the region. With over 300 staff,
operating over 75 vessels with a combined capacity of
around 105,000 TEUs, this makes Seago Line one of
the largest short-sea operators in Europe and well
positioned to create value for our clients.
Seago Line was established with the aim of:
• Providing a client value proposition tailor made to
the European short sea market. This includes fast
documentation & quoting, agile operation and
strong local client interaction
• The extensive feeder network will be made
available to other main line operators at competitive
terms and high quality. Seago Line will operate as
100% independent business unit towards Maersk
Line & Safmarine.
With access to the Groups' equipment pool, main hub
ports, industry knowledge, unmatched vessel fleet,
extensive network and local focus, Seago Line is
uniquely positioned to deliver flexibility, reliability and
ease of business for both our short sea clients and
main line operators
SHIPPING CORPORATION
OF INDIA LTD
Why choose Seago Line:
India – UK
• Regional expertise: Our Seago Line team includes
skilled, experienced and reliable local representation
in more than 25 European countries. We cover the
entire European region including all countries in the
Mediterranean area, Russia and the Baltics.
• Extensive network: as one of the largest European
short sea & feeder operators, Seago Line has a
significant network coverage in all European
markets.
• Efficient: Save time and money with streamlined
processes, intelligent technology and fast, accurate
documentation.
• Flexible: Vessel operations are equipped to manage
more frequent schedule changes by centralizing
operation in one location (Copenhagen) – naturally
with the aim at providing a reliable product.
• Sustainable: As Europe moves further towards
reducing CO2 emissions, Seago Line will lead the
way in environmental performance.
• Reefers: World-leading expertise in refrigerated
containers.
Weekly service to all ports and inland destinations
in India, Sri Lanka and Bangladesh.
Head Office
Seago Line
12th Floor
The Plaza
100 Old Hall Street
Liverpool L3 9QJ
Tel: 0151 243 6134
www.seagoline.com
Felixstowe Office
BG Freightline
Unit 1
Gulpher Business Park
Gulpher Road
Felixstowe
Suffolk IP11 9RB
Tel: 01394 458191
Fax: 01394 458199
Head Office
The Shipping Corporation of India Ltd
Container Operation Department
‘Shipping House’
245 Madame Cama Road
Mumbai-400 021 India
Tel: +91(22) 2202 6666
Fax: +91(22) 2202 6905
UK Agents
Escombe Lambert Ltd
Wigham House
2nd Floor,
16-30 Wakering Road
Barking
Essex IG11 8PJ
Tel: 020 8709 1600
Fax: 020 8709 1688
UK Office
The Shipping Corporation of India Ltd
1 Alie Street
5th Floor, 509 Suite
London E1 8DE
Tel: 0207 481 3110
Fax: 0207 481 0523
49
SLOMAN NEPTUN SHIPPING
& TRANSPORT GMBH
TURKON LINE UK LTD
UNIFEEDER
For more than 35 years Sloman Neptun have provided
regular liner services from Felixstowe, Harwich,
Bremen and Antwerp direct to ports in Algeria, Tunisia
and Libya.
Turkon Line is one of Europe’s largest independent
container operators offering unrivalled geographical
coverage between North Europe and the
Mediterranean. It’s service from North Europe
operates on a weekly, fixed day schedule. This
comprehensive service provides direct port calls from
Felixstowe, Antwerp, Bremerhaven, with Rotterdam
served by barge through Antwerp, to/from Valencia
(Spain), Piraeus (Greece), Istanbul, Izmir, Gebze,
Gemlik and Mersin (Turkey).
Unifeeder A/S is a Danish feeder and shortsea
operator, offering the widest network across Northern
Europe. The extensive network connects the UK East
Coast, Scandinavia, Russia, and the Baltic States with
the major hubs on the Continent. With a fleet of 46
vessels ranging between 700 and 1,702 teu, daily
calls on the busiest routes, frequent fixed-day services
on other routes plus additional calls by inducement,
The line offers six weekly calls to Felixstowe which
connects the port directly to Rotterdam as well as to
Immingham, Teesport, South Shields and
Grangemouth.
Operating multipurpose vessels which allows the
movement of containers, break-bulk, project, ro-ro and
equipment of upto 300 tons piece-weight.
Furthermore, calls at Leixoes, Portugal and Cartagena,
Spain en route providing the opportunity to load
cargoes both north and south bound for Spain
and Portugal.
Also, complementary to the liner service from
North-Europe, Sloman Neptun offers a direct service
from the south of Spain to Algeria.
Port Agent/UK General Agents
Cory Brothers
Cory House
Haven Exchange
Felixstowe
Suffolk IP11 2QX
Tel: +44 (0)1394 601124
Fax: +44 (0)1394 673740
www.cory.co.uk
Furthermore, Turkon Line operates nine owned
boxships of between 1,145teu and 1,850teu which
were built at its own shipyard in Turkey. These operate
within it’s Mediterannean trades covering all major
Turkish ports with services to Genoa (Italy),
Marseille/Fos (France), Valencia and Barcelona (Spain),
Ashdod, Haifa, Beirut, Port Said, Alexandria, Damietta
and Lattakia.
In addition, Turkon Line operates the only direct
service from Turkey to the east coast of America,
calling at New York, Norfolk and Savannah.
Turkon Line utilizes all ISO container types including
pallet wide, refrigerated units and flat racks for out of
gauge cargoes.
UK & Port Agent
Turkon Line UK Ltd
Unit 1, Suite 2B
Orwell House
Ferry Lane
Felixstowe
Suffolk IP11 3QU
Tel: 01394 612920
Fax: 01384 675394
www.turkon.co.uk
50
UK Agent
Unifeeder UK
First Floor Unit 3
Langer Road
Felixstowe, IP11 2BW
The United Kingdom
Tel: +44 (0) 1394 691042
Container Feeder Service
[email protected]
(feeder bookings import/export)
[email protected]
(feeder vessel operations)
Shortsea Service
[email protected] (Shortsea bookings)
[email protected] (Shortsea sales)
SHIPPING LINES
UNITED ARAB
SHIPPING COMPANY
WEC
United Arab Shipping Company (S.A.G)
Services:
WEC Lines – East Africa
WEC Lines - Caribbean
West European Container Lines (WEC) operates in the
UK on several trade routes from Felixstowe to East
African and Red Sea destinations offering a weekly
service from Felixstowe, Antwerp, Hamburg and Le
Havre to Aden, Hodeidah, Djibouti, Port Sudan,
Massawa, Dar-es-Salaam and Mombasa, utilising
vessels of approximately 6,000 teu capacity. Inland
haulage in East Africa can be arranged to and from
principal destinations in Kenya, Uganda, Tanzania,
Ethiopia, Burundi, Rwanda, Congo and Zambia. WEC
Lines also offer a weekly service to Comoros Island
and Mozambique. Platforms and flat racks can be
accepted along with dry vans.
Weekly container services to/from French West Indies
(Pointe a Pitre, Fort De France) and Cuba (Havana).
On the north bound voyage into Felixstowe WEC
Lines also call at Sokhana, Valencia and Barcelona,
Antwerp, Hamburg, Le Havre with oncarriage to
various destinations from each port.
www.jsagb.com
AEC4
Singapore, Shekou, Hong Kong, Xiamen
and Kaohsiung.
AEC5
As dedicated feeder to for services to Brazil, Jeddah,
and all Middle East Ports plus calling Yantian, Xingang,
Qingdao and Ningbo.direct.
AEC9
For Australia.
Please contact United Arab Shipping Agency
Company (U.K.) Ltd for rates and services details
on 0208 709 1666 or
by email on [email protected].
Services can also be tracked and viewed through
our website on www.uasc.net
UK General Agent
JSA Global Ltd
Unit 5
Langer Road
Felixstowe
Suffolk IP11 2JB
Tel: 01394 678678
Fax: 01394 676646
WEC Lines – Short Sea
Operated by fully owned /chartered tonnage of
around 1000 TEU’S.
Weekly sailings from Felixstowe connecting with
the below areas:
To Rotterdam and Moerdijk.
To/from Canary Islands : Las Palmas Sta Cru /
Pto Del Rosario + Feeder to Western Sahara Dahkla
and Laayoune.
To/from Spain/Vigo, Valencia, Barcelona, Madrid,
Melilla.
To/from Portugal, Lisbon, Leixoes, Setubal + feeders
to Cape Verde, Azores, Madeira.
To/from Casablanca.
All types of containers and equipment are available
on these services.
51
X-PRESS CONTAINER LINE
YANG MING LINE
A British owned specialist common feeder carrier,
managed from Geneva and offering fixed day weekly
sailings throughout Europe. With excellent and reliable
coverage between the UK & Continent to Scandinavia,
Denmark, Iberian Peninsula, France, Portugal, Ireland,
West coast Scotland and West coast UK.
The Port of Felixstowe is the hub of all of Yang Ming
services to and from the United Kingdom. Currently,
of the 6 loops servicing the Asia / Europe trade,
5 directly call at Felixstowe as part of a fixed day
weekly schedule.
Current services to/from Felixstowe and port rotation:
Port Agent/UK General Agents
Cory Brothers
Cory House
Haven Exchange
Felixstowe
Suffolk IP11 2QX
Tel: +44 (0) 1394 601130
Fax: +44 (0) 1394 673740
www.cory.co.uk
For full departure and arrival information including
transit times, please visit our website
www.yangming.co.uk or contact your local office.
CEM
Qingdao, Shanghai, Ningbo, Hongkong, Yantian,
Colombo, Suez/El Suweis, Rotterdam, Felixstowe,
Hamburg, Colombo, Hongkong, Qingdao.
NE2
Hamburg, Felixstowe, Antwerp, Port Said East,
Singapore, Hongkong, Xiamen.
NE3
Singapore, Rotterdam, Felixstowe, Hamburg,
Antwerp, Hongkong, Xingang.
AX1
Shanghai, Ningbo, Yantian, Felixstowe, Hamburg,
Rotterdam, Antwerp, Nansha, Shanghai.
NE7
Ningbo, Shanghai, Nansha, Hongkong, Singapore,
Hamburg, Rotterdam, Felixstowe, Antwerp, Singapore
Nansha, Yantian, Kaohsiung, Ningbo.
52
Port Office
Yang Ming (UK) Limited
Imm No. 1 Building, Parker Avenue
Felixstowe
Suffolk IP11 4AG
Tel: 01394 603800
Fax: 01394 603835
UK Agent (Head Office)
2nd Floor
210 South Street
Romford
Essex RM1 1TG
Tel: 01708 776900
Fax: 01708 776929
www.yangming.co.uk
SHIPPING LINES
ZIM
ZIM Integrated Shipping Services Ltd is one of the
leading carriers in the global container shipping
industry. ZIM’s fleet comprises over 100 modern
vessels, with a total carrying capacity of over 337,000
TEU. ZIM’s network of shipping lines and service
covers all major global trade routes, with agents and
representative offices around the world.
Felixstowe is one of Zim’s UK crucial gateways and
has served the port for more than 20 years, operating
three UK services from Felixstowe.
Intra Europe and Med NE1 service operates a weekly
call at Felixstowe, with 5 vessels at 5,500 – 6,000teu
capacity, R/T 35 days calling Felixstowe, Rotterdam,
Hamburg, Antwerp, Le Harve, Ashdod, Alexandria,
Hafia, Ashdod, Valencia.
Intra Europe and Med NE2 service operates a weekly
call at Felixstowe with 5 vessels at 4,250 – 4,380teu
capacity, R/T 30 days calling Felixstowe, Rotterdam,
Bremerhaven, Antwerp, Haifa, Limassol, Alexandria,
Ashdod, Salerno.
Asia Europe AEX1 Service operates weekly call at
Felixstowe with 9 vessels at 8,500 – 10,000teu
capacity, R/T 60 days calling Dalian, Qingdao,
Shanghai, Ningbo, Yantian, Port Klang, Suez Canal,
Felixstowe, Hamburg, Rotterdam, Antwerp, Suez
Canal, Nansha, Shanghai, Dalian.
From Haifa shippers can connect to a wide range of
services covering the Black Sea, Turkey, and CIS.
Zim offer a full range of equipment types, and in
particularly a wide diversity of specialised and
reefer containers.
For more details please contact our Head Office.
Head Office
Zim UK Ltd
Suite 249
India Buildings
Water Street
Liverpool L2 0QD
Tel: 0151 258 1118
Fax: 0151 258 1117
53
54
55
DB SCHENKER RAIL (UK) LTD
FREIGHTLINER LTD
DB Schenker Rail is the UK’s largest international and
rail freight operator. Each day DB Schenker operates
just under 800 trains per day for a wide variety of
customers and has a place in most of the significant
UK supply chains.
Freightliner Ltd has been working in partnership with
the Port of Felixstowe for over 40 years, ensuring that
more containers than ever are being transported to
and from the port by rail.
DB Schenker offers the maritime and domestic
intermodal market a growing number of daily network
services using either DB Schenker owned or third
party inland terminals. DB Schenker owns container
terminals at Wakefield, Manchester, Grangemouth,
Aberdeen, Glasgow and London and accesses third
party terminals in the West Midlands and in South
Wales. DB Schenker currently run several container
train services from Felixstowe and other ports and can
offer onward rail transport as well as road delivery
services on a quay to door basis to all major
distribution hubs in the UK.
Offering both intermodal and wagon load services
DB Schenker is well placed to react to the needs of
all maritime and domestic intermodal customers.
Our position as a licensed operator of Channel Tunnel
freight trains in the UK, coupled with our French and
Spanish train operating licenses and subsidiary
(Euro Cargo Rail), plus the Deutsche Bahn portfolio
of services, mean we offer a truly unique European
wide product for our customers.
For further information on our network of services,
including the capability and capacity at our inland
terminals please contact:
David Cross on 07801 905293
or email [email protected]
We would welcome your call.
Felixstowe is a key hub in Freightliner’s operations,
providing 22 daily services at the port, consisting of
over 500 wagons, covering 12 destinations around the
UK - Birmingham, Bristol, Cleveland, Coatbridge,
Daventry, Ditton, Doncaster, Leeds, Liverpool,
Manchester, Scunthorpe and Tilbury – nine of which
are owned and directly operated by the rail haulier.
Freightliner has made recent investments in its
terminal infrastructure, installing new cranes at three
sites, including Manchester and Birmingham. These
cranes have helped to maximise efficiency by
reducing the time taken to load containers to vehicles
for the final leg of their journey to local delivery points.
The new North Rail terminal, which opened in
summer of 2013 is a huge boost for the port and for
Freightliner, increasing capacity and allowing the port
to handle longer trains such as the Freightliner’s
industry-leading PowerHaul locomotive which can haul
30 wagons.
Use of these locomotives support the anticipated
growth in number of containers entering the UK’s
deep sea ports, and decrease road congestion by
removing over 120 lorries from the UK’s roads for each
round trip journey. Although rail is already recognised
as an environmentally friendly way to carry freight,
Freightliner is committed to improving its
environmental performance still further. By utilising
the PowerHaul locomotives, Freightliner is able to
increase the capacity available to its customers whilst
reducing their customers’ carbon footprint.
In addition, Freightliner has recently introduced
Shortliner wagons which consist of a twin set of 40ft
deck length wagons, designed to maximise the
amount of 40ft containers that can be hauled on one
service without empty running or wasting 20ft
container space. Through this combination of
PowerHaul and Shortliner, Freightliner is creating a
service which increases the amount of 40ft containers
hauled per train by over 42% in comparison to a
standard Class 66 service hauling 24 wagons.
56
Freightliner Ltd’s customers can be confident in
receiving a complete logistics package; as well as
owning most of the terminals it operates within,
Freightliner is the only rail freight haulier to use its
own road fleet, completing the port to door journey.
For customers wanting to move bespoke container
volumes from port to door, Logico provides freight
forwarders and clients with container space on
Freightliner Ltd trains. Logico is able to meet
customer needs without the necessity for long term
commitment or minimum volume.
To find out more about Freightliner's customerfocused services, please contact:
Colin Hitchen
Commercial General Manager, Felixstowe
Telephone:+44 (0) 1394 612809
www.freightliner.co.uk
Port Office
Freightliner Ltd
Avocet House
The Dock
Felixstowe
Suffolk
IP11 4SH
RAIL OPERATORS
GB RAILFREIGHT
GB Railfreight has been and remains, one of the
railway industry’s success stories of the past decade.
Its consistent innovative approach, choice and a positive
attitude to customer service means GB Railfreight has
delivered its promises and grown into a substantial
and consistent business. Now employing over 500
staff nationwide, the Company’s sustained growth
both in size and the volume of goods transported,
has been the result of its robust business model,
industry leading reliability and flexibility of service.
In addition to this dynamic synergy, GB Railfreight
also has a wealth of expertise and the ability to
provide innovative, cost-effective and award winning
solutions to its customers. It has a wide ranging and
continually evolving business portfolio which includes
bulk traffics such as Coal, Biomass, Gypsum, terminal
operations and railway infrastructure materials as
well as a robust intermodal division.
One appeal GB Railfreight has is keeping things
simple. Its pricing system is straight forward and its
administration is slick. The team all work in one office
on the port complex which means if a customer needs
a quick decision this is exactly what they will get.
The company started its association with the Port of
Felixstowe in 2002 when it became the second rail
company to run daily freight trains from the port. This
was bought about when they won a contract with
MSC to run two trains from the port to Hams Hall and
Selby. A year later in 2003 GB Railfreight launched
their third but first spot train and this followed in 2006
with a Doncaster train. Both the Services are
marketed on a rail capacity for all basis regardless of
company size. MSC in 2009 then introduced their third
and GB Railfreights’ fifth service with another train to
Hams Hall from the port. This was followed in
September 2011 when GB launched a third spot train
to Manchester which again is an open to all service.
Following Hutchison Ports rail terminal expansion,
GBRf have added additional capacity through train
lengthening and weekend services, equivalent to
96 teus per day.
If you would like to find out more about GB Railfreight
contact the Felixstowe Team on 01394 613307 or
Julie Garn Intermodal Manager on 07919193563
GB Railfreight believes that it has developed an
unrivalled niche in Intermodal traffic. Whilst some
customers benefit from committed space, its ‘turn up
and go’ philosophy is based on clients not having to
invest up front or to be locked in contractually. Instead
they come back because they have had a good and
trouble free experience.
GB Railfreight believes good customer service is
manifested by its high level of return business.
The first priority is all about always keeping customers
happy - happy enough to pass positive feedback about
its business along to others, who may then try the
service for themselves and in turn become repeat
customers. GBRf believes passionately that
perception is reality when it comes to the service it
delivers. ‘In all respects it is the customers
themselves who decide if the service your company
provides is truly outstanding’, and that remains GB
Railfreights’ ultimate priority.
Head Office
GB Railfreight
15-25 Artillery Lane
London E1 7HA
Tel: 020 7904 3393
Port Office
GB Railfreight
Oysterbed Road
The Dock
Felixstowe
Suffolk IP11 4SH
Tel: 01394 613312
www.gbrailfreight.com
57
58
59
BAP GROUP LTD
BAP Group Ltd has been established for over 35 years
as a major warehousing and national distribution
company. The company has developed around
supporting customers with a flexible quality service,
helping improve supply chains to achieve the best
results by using the Port-Centric operation at
Felixstowe as part of their supply chain flow.
BAP Logistics has become the largest independent
logistics operator in the Felixstowe area operating over
800,000 sq. ft. of prime warehousing. The established
operation handles high volume Fast Moving
Consumer Goods, Aggregates, Fashion products,
Beers, Wines and Spirits all controlled through our
Bonded Warehouse Management system, supported
with a fleet of vehicles for palletised deliveries
nationwide.
Working closely with the Port of Felixstowe, the port
facilities are ideal for handling and devanning urgent
hot box containers and large promotional activity that
has the potential to fast track and bypass normal
inland RDC networks.
All of the on-port facilities provide the opportunity of
handling maximised weight containers as only the
internal port areas are exempt from VOSA limits
applicable on all UK highways, this includes full devan
or load lightening also we have the ability to ground
and devan distressed containers whilst still on port.
HOWARD TENENS
BAP specialise in working with partners overseas in
providing an origin pick and pack solution for major
promotional launches, and have built up a large added
value centre for building store merchandise display
units and completing product quality inspections.
BAP have established export facilities at Felixstowe
and have pioneered the dismantling of heavy plant
machinery to achieve the reduction in the use of flat
racks by packing machinery into standard 40ft
containers, we also specialise in handling container
packing of quality performance vehicles for export.
If you are looking to transform your supply chain and
would like to know more about the Port-Centric
operation, please call us today on 01394 612050 or
Email [email protected]
UK Headquarters
BAP Logistics Ltd
Osprey House
Central Road
Port of Felixstowe
Suffolk IP11 3SW
Tel: +44 (0) 1394 612050
Fax: +44 (0) 1394 613519
www.bapgroup.ltd.uk
Howard Tenens provides tailored logistics services
across the entire business spectrum, including
warehousing, handling and distribution to ideally
suit each individual customer's needs.
Our professionalism, our passion for excellence and
an uncompromising commitment to delivering both
outstanding customer service and a sustainable
environmental performance are the qualities that are
the driving force behind everything we do. This is why
Howard Tenens is the first choice for a rapidly growing
number of customers and why we believe our
comprehensive range of value for money, tailored
logistics services could also be behind others’ success.
At Howard Tenens we have an excellent relationship
with all the main ports resulting in quick and easy
transportation of containers. Our Europa Park
Industrial Estate at Swindon processes in excess of
5,000 containers per year and our Portcentric Logistics
Operation at the Port of Felixstowe handling over
11,000 per year, making Howard Tenens the largest
single operator at the Port of Felixstowe.
We receive containers from various locations
across the world and have a skilled team of people
who manage the business for the UK’s largest
importer of packaged pasta as well as one of the
large stone importers.
Product is stored at the port, minimising the supply
chain costs and then onward distribution is via our
own fleet or through an existing resource base that
enables us to deliver product to all the various
delivery points in the UK and Ireland.
Howard Tenens is keen to promote the benefits of our
Portcentric Logistics Operation at Felixstowe as we
can leverage the current operation to improve the third
party logistics operations for other companies.
60
WAREHOUSING OPERATORS
SEAFAST CELSIUS
The Group operates 3 million sqft of high quality,
modern warehousing across 14 locations nationally,
providing distribution, storage and operational
solutions to a variety of customers across the
whole business spectrum.
Howard Tenens is committed to reducing the
carbon footprint of storing and transporting
customers' products. In 2008 Tenens Environmental
was set up to focus on initiatives that improve
efficiency and therefore reduce energy consumption
and carbon emissions. Significant investment is now
being made in technologies that utilise alternative
sources of energy delivering environmental and
economic benefits which puts Howard Tenens at
the forefront of environmental developments
within the logistics industry.
On port cross docking commercial temperature
controlled facility, serviced directly by the port’s
internal container handling logistics team.
Seafast Celsius plc the on-port temperature
controlled facility, established in 2009 and working
to ISO9001/ISO14001 standards, members of
UKWA and BRC certified.
Offering cross docking and consolidation services for
frozen, chilled and fresh products from its
primelocation within the port.
Operated by a dedicated and professional team
enabling its customers the opportunity to reduce
wasted road miles reducing carbon footprint.
Seafast services
Howard Tenens has rolled out dual fuel (gas/diesel)
vehicles across its HGV fleet; this low carbon transport
strategy has been underpinned with investment in gas
refuelling stations at three of our depots nationally –
Andover, Boston and South Ockendon (the latter two
are grid connected stations) with a fourth station
planned at Swindon during 2013. Third party access
can be arranged to enable others
to enter the gas refuelling market without the high
cost of this infrastructure.
To get the power of customer-driven
sustainable logistics behind your business,
call us today on: 08702 415640
or Email: [email protected]
• Frozen and chilled handling for both import
and export cargo
• Load lightening and load consolidation for both
import or export cargo
• QC facilities
• Manual handball loading and palletising
• Sorting to mark or shop order
• Labelling
• Consumable waste disposal
• ERTS approved
• UK and European final delivery
• Sea freight, door to door services including
customs clearance and licence handling
The Seafast team encourages and welcomes
all enquires.
Contact the team on: 01394 613195 or:
[email protected]
[email protected]
www.seafast.com
61
THE
BIGGER
PICTURE
62
63
PORT OF FELIXSTOWE
FUTURE
DEVELOPMENT
64
65
PORT OF FELIXSTOWE FUTURE DEVELOPMENT
At the Port of Felixstowe, Far East imports, notably from China, account for over
50% of all import container volumes. In this sector, the trend towards ever-larger
container vessels continues with the arrival in 2013 of the next generation of
container ship.
The port is well placed to handle these mega vessels and, coupled with its
established network of onward distribution solutions by rail, road and short-sea
shipping, continues to provide customers with the most comprehensive routes
into the UK’s distribution network.
Quay Extension
Following completion of the 730m Berths 8&9 development in 2011, the port will
commence a project to add a further 190m of quay in this area early 2014. Three
additional Quay Cranes will be delivered within the project giving the berths a total
of 10. The project will allow simultaneous working of two of the world’s largest
container vessels afloat.
State-of-the-art rail terminal
The port is on target to deliver 6 million TEUs of container handling capacity per
annum by 2020, and forecast to deliver an additional 2 million TEUs within the
Harwich Haven by 2030. With 8 million TEUs of capacity per annum, its position as
the UK’s most significant container handling hub will be maintained. The port is
committed to continually improving facilities to meet the needs of its customers
and maintaining its position as the UK’s container port of choice.
66
A £35m state-of-the-art rail terminal capable of handling up to 1 million TEUs when
fully developed opened in 2013. The new terminal provides nine working roads and
significantly will provide the opportunity to handle +30-wagon length intermodal
trains without the requirement to split and shunt. This important rail development
is of national significance and was co-financed by the European Union’s TEN-T
programme, this co-funding has continued, and in 2015 an additional of two Rail
Mounted Gantry cranes will be delivered.
All HPUK ports are rail connected and we are committed to promoting the use of
rail transport. The port has seen significant and sustained growth over the last few
years and continues to invest in upgrading its existing facilities and new rail terminal.
Delivering the Haven Hub Master Plan: to 2030
The key elements of the Haven Hub Master Plan to 2030 include the delivery of
additional deep-water berths within the Harwich Haven, and important
infrastructure improvements to both rail and road connectivity from the ports of
Felixstowe and Harwich to the UK’s strategic freight distribution network. The
promotion of short-sea shipping activities is also a key component to ensure that
HPUK’s Haven ports are fully integrated into a sustainable freight network.
Opportunities for further significant deep-water capability within the Harwich Haven
can be delivered with the development of the new Harwich International Port
Container Terminal at Bathside Bay, and this includes the delivery of major
improvements to a 10km stretch of the A120 in Essex, from Harwich to Hare
Green. The Secretaries of State granted consent in 2006 for a port facility with
1,400 metres of quay, 110 hectares of land and alongside dredged depth of 15m.
Serviced by 11 quay cranes, the state-of-the-art terminal will have a capacity of 2.14
million TEUs per annum with a dedicated rail facility. Improvements funded by
HPUK to the road and rail infrastructure serving the new terminal will ensure
excellent connectivity for our customers to the UK’s logistics network.
The developments within the Harwich Haven by 2030, will allow HPUK to maintain
its position as the UK’s most significant container handling hub and gateway
between the UK and the global markets.
In the future, the total capacity of the Haven Hub will approach 8 million TEUs per
annum serviced by 51 quayside cranes along more than 5 kilometres of quay, in
addition, the Haven Hub is close to major sea-lanes and this provides minimum
deviation for our customers.
67
68
PEOPLE
CRITICAL
TO OUR
SUCCESS
Many companies claim that people are their greatest asset… at HPUK we strive
to make sure this is more than mere words. The values we aspire to reflect what
we believe is important from a people perspective, and we recognise that it is
our people that drive our success.
Our commitment to attracting, developing and retaining the best employees
starts long before they join the port. As a large local employer, we participate in a
number of schools events to raise awareness of the wide range of career options.
This helps students to make informed choices about their education and even
spend time at the port on a work experience placement.
There are opportunities to join the port through a number of channels,
each of which offers different development paths:
■
■
■
■
■
As a port operative, where in depth job-based training is provided by our
accredited training assessors to operate our extensive range of plant
and equipment;
As a Technical Apprentice, with the combination of practical and academic
training that meets the rigorous standards of the Advanced Modern
Apprenticeship scheme;
As a Business Apprentice, working within a given department to gain practical
experience, combined with completing an NVQ in association with a partnered
learning provider;
As an experienced professional, to work in a range of operational and business
disciplines such as Engineering, Container Operations, IT, HR or Finance;
As a manager on our Next Generation Management Scheme, with the
opportunity to participate in a comprehensive management development
programme that provides port specific training, tailored to the individual, with a
guaranteed leadership role within our organisation after successful completion.
At HPUK we aim to provide a career, not just a job. Proactively managing
performance and development is a critical aspect of retaining our success and
motivating individuals to achieve their full potential. Agreeing clear, although
stretching, objectives aligned to our business targets gives people the chance to
show what they can really achieve. Providing them with the right development
support then ensures they have the confidence to go for it!
In an ever-changing economic and competitive landscape we need a flexible
and motivated workforce, supported by driven and results-focused managers.
We encourage all employees to contribute to the development of our business,
through challenging existing practice, getting involved in opportunities for
improvement and by sharing their views both formally and informally.
Our relationship with the relevant employee trade unions remains key to
delivering the sustained change required to drive our business forward.
We pride ourselves on the high calibre of our employees and continually work
towards providing an environment in which our people, our communities and
our business can thrive.
69
70
PORT OF FELIXSTOWE
ENVIRONMENT
Our area attracts people and wildlife, as well as commerce. The Port of Felixstowe
makes every effort to help ensure that its environment is healthy. The Port of
Felixstowe's status as the UK leader for container traffic, and amongst the busiest
for roll-on/roll-off freight, makes it even more aware of its responsibilities.
The Port of Felixstowe is aware that such activities can have a spatial and temporal
impact on the environment. We maintain a register of Environmental Aspects,
which details impacts created by the port’s operations, and the actions taken to
mitigate them. In order to minimise environmental impact and continually improve
its environmental management, the Port of Felixstowe has developed an
Environmental Management System, which is certified to ISO 14001. Along with
London Thamesport and Harwich International Port, the Port of Felixstowe is part
of the European Sea Ports Organisation’s EcoPorts network. The port’s Energy
Management System, designed to help reduce its carbon footprint is certified to
ISO 50001.
Public viewing areas funded by the port – adjacent to Landguard Terminal and at
Fagbury Cliff – enable visitors to view shipping and cargo movements at any time.
A package of improvements to the John Bradfield Viewing Area at Landguard, and
to the whole of the Peninsula – including the creation of a new visitors’ centre,
additional car and coach parking, and a dedicated foot ferry landing stage – has and
will be implemented as a result of the reconfiguration of the southern part of the
port, thereby significantly enhancing the amenity of the area. The port manages
traffic through the site to avoid congestion and owns and operates three rail
terminals that handle approximately 28% of available containers – those inbound
and outbound on domestic routes. As part of the plans for the Felixstowe South
Reconfiguration, it is anticipated that this modal share will continue to increase,
removing over 500,000 lorry journeys from the roads each year.
The port does all it can to encourage the overland transit of containers by rail, and
is working closely with the relevant authorities to ensure that the rail network is
able to handle extra volumes. The new North Rail Terminal has allowed the port
to double its rail handling capacity.
The port is also committed to coastal shipping, and increasing the modal share
sent by feeder services in the coming years. Currently, only a small proportion of
UK traffic is transhipped onto coastal services, but the port is working with other
commercial interests and liaising with policy makers in an attempt to increase
this figure.
The Port of Felixstowe is well positioned as an intermodal hub for freight transport.
Providing a modal choice ensures that the Port of Felixstowe can offer facilities to
handle the lowest carbon intensive modes of transport available. The Port of
Felixstowe is committed to continually reducing carbon emissions in the supply
chain, and improving the sustainability of the port and the distribution network.
The port is investing significantly in lower energy technologies across all areas of its
business; these and future projects assist in moving Britain towards a low
carbon economy.
The Port of Felixstowe aims to meet or exceed all European, national and local
environmental requirements and, as an authority in its own right, can and does
initiate prosecutions against polluters. Its own Emergency Services participate fully
with other authorities to keep estuary and Haven waters as clean as possible.
An annual Environmental Report is published to record the Port of Felixstowe’s
environmental commitments. The report features initiatives that have been set up
to manage the port’s environmental commitments. The Environmental Report now
includes the Port of Felixstowe’s carbon footprint.
The port believes that the expansion of its facilities is undertaken in an
environmentally sensitive manner. It has worked closely with environmental
organisations, such as Natural England, the Royal Society for the Protection of
Birds, and Suffolk Wildlife Trust on a comprehensive package of mitigation
measures for the extension of Trinity Terminal.
71
PORT OF FELIXSTOWE ENVIRONMENT
72
The port fully funded the creation of Trimley Marshes Nature Reserve, and
contributes to its ongoing management costs by Suffolk Wildlife Trust. Its 84
hectares include a freshwater lake, three lagoons, meadows and reed beds.
Ornithologists acknowledge the Reserve to be one of the most successful on the
East coast, giving a home to many breeding pairs of avocets and other birds that
had been rare in this country. There are now Peregrine Falcons nesting in boxes
provided by the port.
In addition to this extensive facility, the port, in conjunction with Harwich Haven
Authority, has created a further 16.5 hectares of new intertidal habitat, including
mudflats and salt marsh, along the River Orwell at Trimley Marsh. This provides a
valuable habitat for juvenile fish, birds and wildlife.
The port also worked closely with Harwich Haven Authority to improve sea
defences and coastal erosion by beneficial use of dredging material taken from
the approach channel over the years. This has also enabled the creation of new
underwater habitats for oysters and lobsters.
Not only is the port keen to maintain and improve the environment surrounding it,
but it is also committed to seeking innovative solutions on site, with a view to
becoming a more environmentally friendly and considerate neighbour. Following
some small in house surveys the port has commissioned a biodiversity survey of
the port estate to be undertaken by Suffolk Wildlife Trust. The report will further
assist in understanding the role the port plays in preserving biodiversity. The port
has joined the Suffolk County Council initiative, ‘Creating the Greenest County’,
and is working alongside other local businesses to help to make Suffolk a pleasant
place in which to live and work.
Committed to improving its waste management and recycling record across its
324 hectare site, the port is regularly recycling over 70% of all of its waste.
Arrangements for ships' waste have been implemented with the creation of a
recycling platform, with spaces for wheelie bins, as well as the usual food waste
skip. The bins are labelled for different types of recyclable waste. All recyclable
waste is kept separate and so can be easily recycled, rather than being sent
to landfill.
The port co-funded a study with the Carbon Trust to investigate where our main
energy use occurs, and how best to manage it. The study identified areas where
environmentally beneficial changes can be made through more effective use of
electricity, fuel and water in all areas of the port’s operations. Many of these
opportunities for improvement are now being implemented. The port has begun a
programme of smart metering of electricity and water use. This greatly improves
the ability to manage utilities by identifying inefficiencies quickly and allowing
swift remedial action.
73
Employee awareness is a priority at the port, and to that end, environmental issues
are communicated through the Intranet site. This provides simple advice on how
to save energy, and keeps employees informed regarding new environmental
initiatives being introduced. The company staff magazine has environmental
updates, and employee forums assist in actively engaging all port employees in
environmental matters. The port is part of the TUC Green Workplaces program
and has trained Green Reps to further improve employee engagement.
The Port of Felixstowe is continually seeking to reduce energy consumption.
Behavioural change and raising awareness with employees throughout the
organisation helps to reduce energy use. The port is continually seeking
technological improvements to reduce fossil fuel use. The Port of Felixstowe’s
building services team has significantly reduced water consumption by over 30%.
Extensive surveys of the entire potable water network took place, reducing
leakage, and preserving a valuable natural resource.
The port is an active participant in the annual ‘Beachwatch’ scheme organised
nationally by the Marine Conservation Society and locally by the Suffolk Coast and
Heaths Unit. The initiative aims to ensure the beaches around the UK, which are
visited by thousands of people each year, are as clean and safe as possible.
Port employees have given their time each September since 2003 to clean
Landguard Beach.
The Port of Felixstowe is committed to working with Local, National and
International Governments, NGOs and other stakeholders in order to maintain the
environment. The port works with these partners to maintain local amenity value
for all. These partners include: Natural England, the Landguard Fort Trust, English
Heritage, Harwich Haven Authority, Town Council, and the Stour and Orwell
Estuaries Management Group.
By managing its environmental aspects effectively, providing socio-economic
benefits locally and nationally, and providing the lowest carbon logistics options,
the Port of Felixstowe is working towards a sustainable future, recognising that
good environmental stewardship, and the preservation of eco-systems is
important for continued success.
74
PORT OF FELIXSTOWE ENVIRONMENT
75
76
THE COMMUNITY
PARTNERSHIPS
Community
Over the years, the port has worked closely with local authorities, development
agencies, charities, schools and other stakeholder groups on a number of initiatives,
aimed at building a stronger and more prosperous community, and developing a
real sense of partnership.
The port is keen to benefit and improve the surroundings of the community
within which it operates, and, as such, has provided sponsorship for a number of
enhancement initiatives within Felixstowe. The port is a regular supporter of
‘Felixstowe in Flower’, a successful annual community competition to add colour
to the town of Felixstowe and create an attractive environment in which to live
and work.
Over the years, the Port of Felixstowe has made a number of contributions to
improve the amenities of the local area, including in 1992 the donation of land at
Landguard Terminal to the local authority for use as a viewing area, and in 2010 the
provision of a further portion of land to improve access and parking to what has
become one of the most popular visitor destinations in Felixstowe.
The area is to be further enhanced by the port. A new visitors’ centre was provided
in 2013 and the completion of the Felixstowe South development will provide a
larger, enhanced viewing area, and an upgraded visitors’ centre.
The port’s ambulances also provide important back up to the East Anglian
Ambulance Service, dealing with, on average, around 400 calls per year from the
local community. Not only is this service excellent for relations between the port
and the local community, but it enables the port’s paramedics to keep up their
skills and sample different emergencies and situations.
77
THE COMMUNITY PARTNERSHIPS
Charities
The port recognises the important role played by charitable organisations within
the local community, and is committed to helping these organisations achieve
their goals. Its involvement is focussed upon medical and educational causes
within Felixstowe and surrounding areas, but requests are considered on a
case-by-case basis.
As a responsible corporate citizen, the port has come to the aid of many charities
over the years. This has included contributions to the local efforts of large national
charities; however, more often than not, it involves providing assistance to local
charities run by local people, trying to make a real difference to the communities
in which they are based.
In 2008, the Port became a Founding Partner in the Port Community Fund (PCF),
and in 2009, the Fund celebrated passing the £100,000 mark for funds raised in
aid of local causes. Since its inception, over £125,400 has been donated by the
Fund to worthy local causes.
The Fund – which is managed by The Suffolk Foundation – comprises some of
the leading shipping and transport companies in the country, and donates funds
towards local good causes. The members of the Fund are the Port of Felixstowe,
Pentalver, Cory Bros, Coscon (UK)Ltd, Harwich Haven Authority, Freightliner,
Grange Shipping and Trinity Estates.
Further information on the Fund and details of how to apply for a grant are
available at www.portcommunityfund.co.uk
Each year, the port holds a ‘Charity Day’ to raise money for a chosen good cause.
Beneficiaries of the considerable funds raised from this event have included
St Elizabeth Hospice and East Anglia’s Children’s Hospices.
78
79
80
THE COMMUNITY PARTNERSHIPS
Education
In keeping with the ethos of the Hutchison Port Holdings (HPH) Group, the Port of
Felixstowe focuses a considerable proportion of its community efforts on the
younger generation, through its participation in HPH’s ‘Dock School’ programme.
Local schools are offered the chance to apply to the ‘Dock School’ programme for
funding, and proposals that have received support include the refurbishment and
restocking of two school libraries, and the creation of a new science pond.
The port is keen to work closely with schools in Suffolk to encourage students and
teachers to learn more about the ports and logistics sectors. Representatives from
the port frequently visit schools to give talks and presentations, as well as arranging
tours of the port and other interactive activities for interested schools including the
‘Suffolk Skillz’ exercise.
The port is one of the founder members of Suffolk Education Business
Partnership’s ‘Passport to Success’ mentoring scheme, which is aimed primarily at
professionals in the construction and engineering industries. The initiative pairs up
Year 10 students from local schools with a ‘business mentor’, for once a week, one
hour mentoring sessions over a twelve week period. Nine employees from the
port, eight engineers and one ‘general’ mentor, volunteered their services to work
with local students, to provide them with valuable support and careers advice at an
important time in their school lives.
A number of port staff are also involved with local schools as Governors and
members of Parent Teacher Associations.
Partnerships
The port is closely involved with many important and influential organisations that
work towards improving the economy and environment of the local region.
Amongst others, it is a major stakeholder in the Haven Gateway Partnership, the
Stour and Orwell Estuaries Management Group, and the Landguard Partnership.
The port hosts Local Authority Liaison Committee meetings twice each year, which
give members of District, County, Town and Parish Councils the opportunity to
discuss a variety of issues affecting them and the communities in which they live.
In order to improve its waste management, the port has entered into a partnership
with Suffolk Coastal Services, whose expertise has become invaluable as the port
endeavours to recycle and divert from landfill as much of its waste as possible.
Here, at the Port of Felixstowe, we fully believe in giving something back to the
local community, and remain committed to ensuring that as many people as
possible have the chance to share in the continued prosperity of the Port of Britain.
81
INFORMATION TECHNOLOGY
GREATER
EFFICIENCY
Information technology lies at the heart of the Port of Felixstowe success story.
The port uses cutting-edge systems and technology to drive every aspect of its
operations, from planning the container yards and vessels, to co-ordinating the
movement of the thousands of vehicles that move around the port on a daily basis.
Over the years, the Port of Felixstowe has proved itself to be a forerunner in the
field of IT, and leads the port industry in the development of innovative award
winning systems and solutions. The Information Systems Department plays a
pivotal role in ensuring the smooth running of the port, and boasts a team of
highly-skilled IT professionals, with a wide range and depth of expertise.
The port runs and supports a wide range of operational systems upon which the
smooth running of the Port of Felixstowe relies. Using the very latest technologies,
the in-house development teams are responsible for a number of applications.
The port operates on a 24/7 basis and it is vital that it has unlimited access to the
mission-critical systems on which it relies. It falls to our IS Infrastructure team to
ensure this is the case and they use the very latest technology to help manage
the critical IT infrastructure.
The Port is currently undertaking a major project to introduce a new terminal
operating system, nGen. This is a system developed within the Hutchison group
that will provide a stable and expandable platform for future developments;
all part of our aim of providing the best tools to support our business.
82
83
INFORMATION TECHNOLOGY GREATER EFFICIENCY
Development
Team
Automated
Gates
Labour
Management
System
Destin8
RTO
CHARTS
Mobile
Apps
MAXIMO
Quay
Manager
84
Tug
Scheduling
System
MAXIMO
Engineering and stores operations
Gates
RHIDES
Labour Management System
Managing and allocating our workforce
Tug Scheduling System
Scheduling work to our internal movement vehicles
Quay Manager
Managing vessel discharge and load
SCORPIO
CHARTS
Our core terminal operating system
Vehicle Booking System
Booking system for collection and delivery
of containers
RHIDES
Access control for haulier drivers
Engagement Office
Determining requirements and project office role
Infrastructure
Team
Vehicle
Booking
System
SCORPIO
Managing rail operations
Berth Planning
Planning berth occupancy across the port
Destin8
Hosting the community systems
Berth
Planning
Park
Management
System
Engagement
Office
Development Team
Developing and supporting our in house applications
RTO
Real time operations, systems on our current
handling equipment
Mobile Applications
Phone apps for remote working
Park Management System
Graphical management tool for terminal operations
Marine
Automated Gates
Award winning gating system
Infrastructure Team
Supporting and developing our IT infrastructure
Marine
Managing vessel movements
85
86
ENGINEERING
FULLY
INTEGRATED
SERVICE
Mechanical and Electrical Engineering
The Engineering Departments at Hutchison Ports (UK) provide leading world class
technical solutions, supplying and supporting world class facilities providing efficient
services to maintain the port’s infrastructure. These engineering services are
provided through its highly trained and highly motivated multi-skilled Mechanical/
Electrical and Civil Engineering teams.
The port’s professional engineers, skilled technicians and skilled trade’s people
provide the reliable plant and equipment that forms the back-bone and essential
services in support of the HPUK ports of Felixstowe, Harwich International and
London Thamesport operating 24 hours of every day, 365 days a year. We pride
ourselves that we are constantly aware of the changing pace of industry and
subsequently the advancing needs of today’s customers and the industry as a
whole, meeting the bespoke requirements of all customers. The on-going
introduction of new plant and equipment means we need to continuously embrace
new technology and increase the levels of supporting equipment design.
The Operational Engineering department provides world class technical engineering
support and leading instrumentation and control solutions on a wide range of
modern port equipment. These Services are responsible for the care and
maintenance of all major assets operated across the port terminals. We operate
from modern facilities and, using world class ancillary services, are strategically
placed to provide efficient engineering facilities, with highly trained, flexible staff
with skills accredited by The UK Engineering Council to cope with any demand that
today’s sophisticated vessels and equipment places upon them.
The Operational Engineering Department’s training programmes have been
accredited by the Institution Of Mechanical Engineers (IMechE), and (UK)
Engineering Council acting as a centre of excellence in support of mechanical
and electrical engineering training; this is essential to provide up to date skills to
support the improvements in equipment technology within the industry.
The ever-changing demands of technology and the continued introduction of
new world class equipment dictate the need to continue to train the port’s next
generation of engineers. The port is proud of its heritage and continues to train
the majority of its own engineers in the dedicated delivery of both modern
apprenticeships and skills development training schemes as well as being
supported by expert engineering support services from both the UK and overseas.
The Operational Engineering Department manages the specifications, designs and
acquisition of all major capital equipment in conjunction with operational teams.
Over the years, the Operational Engineering Department continues to have a major
influence within the industry and throughout the world on the design and
specification of some of the most reliable and technically-advanced equipment in
use in the port industry today.
An internal audit process and dedicated inspection and examination department
ensures the equipment continues to meet all statutory and legal requirements as
well as providing detailed structural examinations and maintenance. This ensures
the highest standards of safety and reliability is maintained and is respected
throughout the industry.
The port’s engineers and staff clearly identify with the needs of their operational
counterparts and strive to provide an efficient, fully integrated and cost effective
service, backed by a world class procurement service with well-equipped stores
and facilities.
87
ENGINEERING FULLY INTEGRATED SERVICE
Civil engineering
The port’s Civil Engineering Department undertakes the planning and procurement
of all development projects, from initial concept and scheme planning, through
consents/planning approval processes (including significant inputs to Public
Inquiries on major schemes) to the project management of scheme implementation.
Its staff possess expertise in the planning and design of container terminals and
allied facilities, that is recognised throughout the industry.
Recent major projects that the Civil Engineering Department has managed
successfully include Phase 1 of the Felixstowe South Development project
(Berths 8&9) and the port’s third rail terminal which opened for operations in July
2013. Berths 8&9 can accommodate the largest container vessels afloat, including
the recently-introduced 18,000 TEU Maersk Triple E Class vessels. The third rail
terminal is able to handle 30-wagon trains on each of seven tracks between the
legs of the rail-mounted gantry cranes. At the time of its opening, it was the
longest rail terminal in the UK.
A project is currently under way to extend Berth 9, so that Berths 8&9 can
accommodate two Triple E Class vessels at the same time.
In a broader context, Felixstowe engineering personnel frequently provide input to
Hutchison Port Holdings, by means of cost-effective technical input and project
management assistance to projects around the globe.
All in all, the Engineering Departments comprise a highly professional backbone
that plays a major role in the development, support and success of the Port of Britain.
88
89
PORT PROTECTION
EMERGENCY
SERVICES
The Implementation of the International Ship and Port Facility Security Code
(ISPS Code) in 2004 represented a significant change for the international maritime
community in its approach to security, bringing together shipboard and port security
to provide better protection for people, ships, cargoes and port infrastructure.
Port Protection
The Port of Felixstowe Port Security Plan outlines the procedures required to meet
the standards set and monitored by the Maritime Transport Security Division of the
Department for Transport, who have responsibility for the implementation and
compliance of the ISPS Code in the UK for ports and ships.
The established Port Police Unit, supplemented by contract security officers,
provide a comprehensive security service to the port, including enhanced security
measures as required. Strict access control and identification requirements,
increased searching of personnel and cargo, continuous patrolling and
monitoring of the port estate and seaward approaches are just some of the many
proactive security measures required to conform to the ISPS Code
As well as physical security measures the ISPS Code also defines a Security
Management System. It is essential in the present climate that security is
embedded in the culture of the port. Security is now as relevant to the whole
workforce in everyday operations as safety and quality. Regular meetings with
internal and external stakeholders, regular communications and training are all part
of increasing security awareness at the port.
Port Police Unit
The Port Police Unit is a statutory police force committed to the prevention,
detection and investigation of crime and any suspicious activity across the port
estate, working closely with other agencies and organisations to make the Port of
Felixstowe a safe and secure environment for workers, customers and visitors
alike. The Port Police Unit will continue to provide the port and its customers with
an immediate response to calls for assistance or advice on security and related
issues 24 hours a day.
Fire and Ambulance
A team of fire and ambulance personnel are immediately available in the event of
fire, accident, chemical spillage and medical emergency on the port. Assistance can
be summoned immediately by dialling 4300 on the port internal telephone system
(01394 604300 from mobiles and outside telephones). Fire and ambulance staff are
on duty at the port fire station 24 hours a day and if required a ‘paging’ system is
operated to summon off duty staff to enhance the level of support at any
emergency incident.
All fire and ambulance staff are trained to nationally recognised standards in all
aspects of fire fighting, emergency rescue, medical emergencies and dealing with
environmental issues.
Close co-operation and liaison with Suffolk Fire and Rescue Service and The East
of England Ambulance Services is maintained to ensure standards are met and in
the event of an escalating incident a seamless handover of statutory responsibility
is achieved.
Vehicles and equipment available 24 hours a day include a new fire appliance built
to current national standards and brought into service during 2011, two emergency
ambulances, an environmental unit and in the event of an oil spillage in the harbour
or dyke system, 500 metres of oil boom and oil recovery equipment.
The Port of Felixstowe Fire and Ambulance Service is committed to providing a
first class service to all staff and customers in a timely and professional manner
whenever the need arises.
90
91
92
Safety Department
PORT PROTECTION
The Safety Department is located in Dunlin House and contactable during normal
working hours with on call shift managers available 24 hours on 07848 015529.
This service is available to port management, employees and customers alike and
advice can be given on current UK, European and International fire, health, safety
and environmental legislation.
A wide range of environmental monitoring is carried out in the workplace and
sampling analysis for gases, chemicals, noise, radioactivity, exhaust ventilation
systems and lighting can all be undertaken.
A dedicated team of professional safety managers provide routine safety
inspections, tours, job task safety analysis, risk assessment and accident
investigations in addition to safety training and advice for port personnel to increase
safety awareness, reducing accidents and loss.
Certificated to 18001 (Safety) 14001 (Environmental) and 50001 (Energy) standards
the management systems provide for continuous improvement across all areas.
These services are available by contacting: 01394 604721 or the Port Fire &
Ambulance Service on: 01394 604731 for urgent matters out of hours.
Dangerous Goods Office
Under the auspices of the Safety Department, the Dangerous Goods Office (DGO)
oversees the movement of hazardous cargo through the port. This ensures that
cargo is safely handled without risks to health and that the requirements of The
Dangerous Goods in Harbour Areas Regulations, and the International Maritime
Dangerous Goods Code are met. In the rare event of spillage, a dangerous
goods safety adviser is available at all times to give advice, working closely with
emergency teams to ensure minimal environmental impact.
Notification of all dangerous goods to pass through the port must be made to the
Dangerous Goods Office, with written prior approval and special data required for
explosive and radioactive cargoes. Notification of all hazardous cargo is to be made
electronically through the Destin8 dangerous goods reporting systems. This is for all
hazardous cargo including Remain on Board (ROB).
The Destin8 system is being continuously enhanced to ensure that dangerous
goods notification services offered to customers meet EU legislation and customer
requirements.
The port, together with MCP (operator of Destin8) is constantly liaising with
government bodies on maintaining the Destin8 facilities to enable convenient
reporting to national competent authorities of data regarding vessel movements,
dangerous goods cargo and ship-generated waste disposal, to comply with current
and future legislation.
Dangerous goods notifications made electronically through the Destin8 system are
relayed automatically to Harwich Haven Authority and are free of charge.
For information or assistance please contact the Dangerous Goods Office (DGO).
Tel: 01394 604540 / 4532 Fax: 01394 604873.
93
PORT OF FELIXSTOWE
Felixstowe Port Container Services
SUPPORT
SERVICES
Felixstowe Port Container Services Limited (FPCS) provides a comprehensive
inspection, cleaning and repair facility for empty containers. Services also offered
include reefer repair, pre-trip inspections, cleaning, and container sales.
Established in 1996, FPCS has quickly developed a reputation as a secure, high
quality facility and has expanded its range of services to an increasing number of
the port’s shipping lines and agents.
The depot is built on reinforced hard standing and is serviced by the latest doublelift, empty container handlers. In keeping with environmental requirements, the
facility also has a purpose-built steam wash system for safe waste treatment.
Having the advantage of being on-port, the transfer of containers on to the
terminals is easily accomplished and activities fit closely with the port’s core
business of container handling.
Information technology plays an increasingly important role within the business.
FPCS is connected to the Destin8 community system to facilitate the fast recycling
of container equipment. Reporting is generated from a sophisticated container
control system and is available to customers via email.
Investment in modern facilities and equipment coupled with an experienced and
highly skilled workforce, ensures that FPCS continues to meet changing customer
requirements.
FPCS have diversified into bespoke container conversions, demonstrating that
the versatility of the steel shipping container knows no bounds. FPCS are taking
advantage of a growing market by converting containers into anything from basic
storage units to hot shower blocks, changing rooms and chemical stores to
exhibition stands.
Reefer Monitoring
In addition, FPCS are the exclusive loaded reefer monitoring contractor to the
Port of Felixstowe, and can also undertake reefer breakdowns, pre-trip inspections
and modifications.
Contact: 01394 613082 or [email protected]
94
95
96
PORT OF FELIXSTOWE SUPPORT SERVICES
Felixstowe Seafarers’ Centre
Port Users’ Association
The Centre is open every day from 10am – 10pm all year round.
Established in 1969, the Felixstowe Port Users’ Association Ltd (FPUA) is a proactive and independent body for companies who conduct a business activity in or
through the Port of Felixstowe. It has some 120 members, representing the various
sectors within the port community.
It lies close to the quays but outside the restricted area. Our on-demand mini-bus
ferries Seafarers to and from the Centre passing through security on each journey.
Our facilities include a shop and bar along with tv, phone and Internet facilities.
We have an attractive garden at the rear of the Centre which is very popular not
least in view of the smoking ban. Upstairs, a chapel affords a quiet place for
reflection with services held on the first Sunday of each month. The Centre is a
registered Bureau de Change which may also be used by bona fide personnel
working within the Port of Felixstowe. We offer advice on the locality including
maps and call a taxi when Seafarers want a trip to town or beyond.
Two Chaplains are based at the Centre each employed by their owning Missions –
Sister Marian Davey of the Apostleship of the Sea/ Stella Maris and Rev. Simon
Davies of the Mission to Seafarers/Flying Angel. The Chaplains visit each ship
and are always available to address emotional, spiritual and welfare concerns.
With extensive international networks behind them, the Chaplains are a
powerful resource.
Last year our mini-bus carried around 34,000 passengers. More visitors are
brought in by the Chaplains, Security and Ships’ Agents. Many Seafarers are on
contracts lasting upwards of a year or more. It is not at all uncommon for eight,
nine or even more weeks to elapse between opportunities for a snatched trip
ashore – turn-around times have shortened and many ports are unwelcoming or
dangerous. To have a friendly welcome from our drivers and transport to a safe,
warm, well-equipped Centre is much appreciated by the Seafarers. International
surveys have shown our Centre to be one of the most highly regarded in the world.
Membership is on a category basis with each having its own representative on
the Council. Category 1 is for Shipping Lines, Category 2 is for Freight Forwarders,
Category 3 is for Hauliers, Category 4 is for ETSF/Warehouse Keepers, and
Category 5 is for other port related companies.
The Association is run by a Council, comprising a Chairman, Vice Chairman and the
five category representatives. The Council is elected by the membership, and all
officers give their time voluntarily, free of charge.
The Association liaises directly with the Port of Felixstowe, HM Revenue &
Customs, UK Border Force, Suffolk Coastal Port Health Authority and other official
bodies to secure the best possible conditions for the port and its users and by so
doing, contribute to the continued success of the port.
The FPUA is based at:
The Chapel
Maybush Lane
Felixstowe IP11 7LL
Tel: 01394 676575
www.fpua.co.uk
Occupational Health
We also operate two satellites – at Ipswich and Harwich.
In 2012 over 7,000 ships visited these three ports.
The Centre is a stand-alone Charity (Reg. No. 272077). It is headed up by a local
Chairman, David Thurston. The Trustees are representatives of the two Missions
mentioned above along with another from the Sailors’ Society. Staff are part-time
and we have a good number of volunteers, most notably driving our bus on
weekday daytimes. Around 80% of our revenues come from Seafarer spending.
The port is very good to us. We get donations but these are infrequent and
unpredictable. We do ask the shipping companies for a small levy on each ship
arrival but not all feel able to contribute. We offer the use of our excellent facilities
for meetings to outside concerns and ensuing donations are very useful to us.
Life as a stand-alone charity is, however, never easy but for the present at least
we are holding our own, just.
Contact: The Manager
Felixstowe & Haven Ports Seafarers’ Service
Felixstowe Seafarers’ Centre
Dock Road, Felixstowe, Suffolk IP11 3TG
Tel UK: 01394 673599
Tel Int.: +44 1394 673599
www.fhpss.org
The Occupational Health Department offers a comprehensive and confidential
health service, covering all aspects of health screening and welfare problems. It
includes counselling and physiotherapy services.
All services, apart from the physiotherapy service, are available to other companies
within the port. A list of charges is available on request.
All emergency and first aid services provided by both Occupational Health and
Fire/Ambulance Departments are free to everyone.
For further information telephone: 01394 604742/ Internal 4742.
Fitness Studio
The Occupational Health Department offers a fully equipped and professionally
staffed fitness studio.
The studio is available to all Port of Felixstowe employees and port users – prices
are available on request. It is open from 0630 – 2130 hours, seven days a week.
For further information telephone: 01394 602726/ InternaI 2726
97
MARINE INFORMATION
ARRIVALS AND
DEPARTURES
98
99
MARINE INFORMATION ARRIVALS AND DEPARTURES
The Felixstowe Dock Tower is manned 24 hours a day and is the co-ordination point
for marine activities/emergencies within the Port of Felixstowe. From the Tower,
Marine Supervisors maintain liaison with and provide information to Harwich Vessel
Traffic Service (Harwich VTS), pilots, terminals, agents and tugs. The deployment of
mooring parties and provision of watering services is also controlled from
the Dock Tower.
Commercial tug rates
A comprehensive range of tugs are available at Felixstowe, from:
Svitzer Towage Ltd, Ground Floor, Curlew House, The Dock, Felixstowe IP11 3TZ
Tel: 01394 613222. Fax: 01394 613018
www.svitzer.com
Free Pratique
Berthing information
Harwich VTS is continuously updated by the Felixstowe Marine Supervisors with
respect to berthing availability and requirements and this information is available via
Harwich VTS or direct from Felixstowe Dock Tower.
Masters of vessels arriving at the port who have a positive answer to any
question in the Marine Declaration of Health must notify Port Health prior to
arrival if possible.
Port Health
Communications
Berthing Masters communicate direct with vessels when they are in close
proximity to or alongside berths, via VHF Channel 74, 12 or 10. At other times
communications are through Harwich VTS which will, if required, relay information
to Felixstowe. Tel: Dock Tower: 01394 604724. Fax: 01394 604875
Mooring parties
Mooring Parties are provided directly by the Port of Felixstowe and their
deployment is under the control of the Marine Supervisor.
Rates and charges
A Schedule of Rates and Charges for Ship Related Charges and Non Contract
Stevedoring and Wharfage Charges can be obtained from the Commercial
Department at the port. Tel: 01394 602040. Email: [email protected]
www.portoffelixstowe.co.uk/commercial
Suffolk Coastal Port Health Authority is responsible for all aspects of Port Health
at the port.
The Authority undertakes mandatory, routine and random checks of foodstuffs
imported from outside the European Union to ensure that the food complies with
UK and EU food safety and food standard requirements. Products of animal origin
are also subjected to veterinary checks to ensure they meet public and animal
health requirements. The checks on foodstuffs and products of animal origin may
include documentary, identity or physical checks as well as sampling and analysis
of the product.
Ship Sanitation Control Certificates and Ship Sanitation Control Exemption
Certificates are issued for vessels in the port on request from the agent or master.
Masters of vessels arriving in the port must notify the Port Health Authority of any
cases of notifiable illness, sickness or death on board prior to arrival. Port Health
Officers will investigate the occurrence prior to health clearance being issued.
Vessels may also be subject to periodical food hygiene inspections.
The Port Health Office is situated in Avocet House, Trinity Terminal and is staffed
from 0630 to 2200 Monday to Friday and 0630 to 1430 Saturday, Sunday and Bank
Holidays. Outside of these hours, in emergencies only, the duty officer can be
contacted via the Port Police Control Room.
Tel: 01394 614933. Fax: 01394 673671. Email: [email protected]
100
101
102
Haven Pilotage and Harwich VTS
Other equipment
Harwich VTS is operated from Harwich Operations Centre on a continuous
24-hour basis to provide a safe and efficient regime for vessel traffic, and protection
for the environment. Harwich Operations Centre also provides the co-ordination
and communications centre for the Haven Ports Pilotage Service, and the pilot
boarding and landing activities at the Haven (Inner) Pilot Station and the Sunk
(Outer) Pilot Station.
Sophisticated recording equipment allows the radar video sequence and
operations VHF conversations to be played back to the operations room.
Hydrographic and meteorological data is measured, recorded and displayed
at Harwich Haven Authority, and available at www.hha.co.uk
Reporting
Call: Harwich VTS
Location: Harwich Operations Centre
MMSI: 002320025
Frequency: Ch 71, 09, 11, 20
Hours: H24
Times: All times should be given in local time
Tel: +44(0)1255 243000
Fax: +44(0)1255 507177
Call: Sunk Pilots
Location: Harwich Operations Centre
MMSI: 002320025
Frequency: Ch 09
Hours: H24
Tel: +44(0)1255 243111
Fax: +44(0)1255 507177
Sunk VTS
Dover MRCC
MMSI: 00232010
Frequency: Ch 14
Hours: H24
Tel: +44 (0)1304 218505
Fax: +44(0)1304 202137
Compliance: Pilotage is compulsory for all vessels over 50 Gross Tonnes
or 50m in Length, except HM Ships.
Radar
A sophisticated radar surveillance and AIS system is in operation with radar
coverage of Harwich Harbour and the seaward approaches.
Masters of vessels entering or departing Harwich Haven are required to comply
with the Harbour Reporting Regulations.
The Harwich VTS co-ordinates all regulated vessels, piloted and non-piloted, bound
to and from the Haven ports of Felixstowe, Harwich International Port, Mistley,
Ipswich and Harwich Navyard.
Notices for arrival and departure for vessels over 50GT or 50m are the same for all
vessels, irrespective of whether the services of a pilot are required.
Arrival – from agent
Notification is required at least 24 hours before arrival or at a time of leaving last port.
Provisional ETA, pilotage requirement is made to Harwich Operational Centre
Tel: (01255) 243000. Fax: (01255) 507177. Email: [email protected]
Ships bound for Felixstowe and requiring a pilot, notify Harwich Operations Centre
8 hours in advance, giving ETA at the ‘Sunk’ or Haven Pilot Stations, as appropriate.
Also included in the ship’s initial message must be the length overall, gross
tonnage, maximum draught, departure port and destination port.
Confirmation of ETA is given on VHF Channel 9 at least 3 hours before arrival at
the Pilot Station.
Failure to provide the ETA and subsequent confirmation could result in delay
to the ship.
In the case of a ship engaged in the short-sea trade, the initial ETA may be passed
at the time of leaving the last port of call, if passage time is less than 8 hours.
A ship having complied with the above conditions and then having anchored before
embarking a pilot, must give Harwich Operations Centre adequate notice of
requiring the services of a pilot. Failure to give such notice could result in delay
to the ship.
Requests from inward-bound ships for the services of a pilot from the
Rivers Colne, Blackwater, Crouch or Roach may also be passed through
Harwich Operations Centre.
103
Departure
Pilotage
Outward bound ships, or ships moving within the compulsory area, which require
the services of a pilot, shall give at least two hours notice of their Estimated Time
of Departure. Within this two hours period, ships are required to up-date Harwich
Operations Centre with regard to information on the original ETD and confirm
the requirements for a pilot 30 minutes before the vessel’s actual departure time.
Masters should be aware that a pilot will not be sent until this 30 minutes notice
is given.
The geographical extent of the Haven Ports pilotage area is bounded
by the following limits:
Contact can be made on VHF Channel 9 or Telephone: (01255) 243111.
(a) As much of the River Orwell as lies
below Ipswich Dock
(b) As far up the River Stour as the tide flows
(c) To seaward of Landguard Point, the area
bounded as follows:
(i) In an easterly direction as far as 01°24.0 E.
(ii) In a southerly direction as far as 51°54.5.N.
(iii) In a northerly direction as far as 51°57.4.N.
Boarding and landing arrangements
The pilot boarding point for inward-bound ships is within the voluntary pilotage area
such that the pilot is boarded in good time before entering the compulsory area.
The boarding position will be agreed with Harwich Operations Centre, having due
regard to the size and draught of the ship and the prevailing circumstances.
For ships arriving from the North via the Shipway and ships nominally less than
180 metres LOA from the South, the normal pilot boarding point is the ‘Haven’
Pilot Station, which is 2 miles ENE of the Shipway Buoy. Large or deep-draughted
vessels normally board their pilots at the ‘Sunk’ Pilot Station 3.5 miles East of the
Sunk Inner Racon.
Boarding and landing takes place from pilot launches operating from Harwich
Harbour. The launches will have the words ‘Haven Pilots’ on the side of the
wheelhouse, fly the pilot flag by day and exhibit lights and signals at night in
accordance with Rule 29 of the International Regulations for Preventing
Collisions at Sea.
If the pilot launch is unable to operate in the normal locations due to stress of
weather, or other unforeseen circumstances, alternative arrangements are
advised by Harwich Operations Centre.
The attention of masters is drawn to the application of Sections 15, 16, 17, 18, 19
and 20 of the Pilotage Act, 1987.
Voluntary Pilotage
Harwich Haven Authority also provides pilotage upon request in the area
to seaward of the compulsory area as far as a line drawn between
the following points:
(a) Bawdsey Cliff: Latitude 52°00.N,
Longitude 01°26E.
(b) Latitude 52°00.N, Longitude 01°41E.
(c) Latitude 51°49.N, Longitude 01°41E.
(d) Latitude 51°49.N, Longitude 01°15E.
Additional Information
Enquiries with regard to pilotage charges and other special services
and associated rates should be addressed to:
The Harbour Master, Harwich Haven Authority,
Navigation House, Angel Gate, Harwich, Essex CO12 3EJ
Tel: (01255) 243030. Fax: (01255) 240933.
Please note:
This marine information is provided for guidance only. Any vessel entering
Harwich Harbour should contact Harwich Haven Authority at the address
provided for the latest sailing directions.
104
105
106
BACKED BY
THE BEST
107
HUTCHISON PORT HOLDINGS
THE WORLD’S
LEADING PORT
DEVELOPER
Hutchison Whampoa Ltd (HWL) is among the largest companies listed on the
main board of the Hong Kong Stock Exchange. HWL has six core businesses –
ports and related services, property and hotels, retail, infrastructure, energy
and telecommunications.
Its diverse array of holdings range from some of the world's biggest port operators
and retailers to property development and infrastructure to innovative and advanced
telecommunications and data services. Some of our achievements include being
the world’s leading port investor, developer and operator, the world’s leading health
and beauty retailer and a pioneer of leading-edge mobile multimedia
telecommunications.
With roots in Hong Kong since the 1800s, HWL’s operations now span the globe.
The multicultural mix of our executives and staff reflects the diversity and reach of
our operations.
HWL's port development and operations expertise stems from its flagship
company in Hong Kong, where Hong Kong International Terminals (HIT) is the
world's busiest independently owned container terminal operator.
In 1991, HWL acquired the United Kingdom's busiest port, the Port of Felixstowe.
Reflecting HWL’s international outlook, Hutchison Port Holdings (HPH) was formally
set up in 1994 to hold and manage HWL’s ports and related services world-wide.
Since 1994, HPH has expanded globally to strategic locations in 26 countries
throughout Asia Pacific, the Middle East, Africa, Europe and the Americas.
Today, HPH is the world's leading port investor, developer and operator. The HPH
network of port operations comprises 319 berths in 52 ports. In 2012, the HPH port
network handled a combined throughput of 76.8 million twenty-foot equivalent
units world-wide.
108
109
HUTCHISON LOGISTICS
SEAMLESS
CONNECTIVITY
110
Our Purpose
How is Hutchison Logistics different?
At Hutchison Logistics, our purpose is clear; to offer unparalleled seamless
connectivity across end-to-end supply chains to help our partners succeed.
Firstly, we are an independent logistics provider backed by Hutchison Port Holdings
(HPH) which has a long standing reputation for building trusted relationships with
its commercial partners. All of our 52 ports provide open access and this trusted
independence runs through into the core values of Hutchison Logistics. As such,
we design logistics solutions using a collaborative vendor-neutral approach and
always seek to find the best combination of reliable and trusted service providers,
with the most appropriate skills and capabilities, to meet our specific requirements
both locally and globally.
Backed by the world’s biggest investor, developer and operator of ports, Hutchison
Port Holdings, Hutchison Logistics is uniquely positioned to leverage fully their
extensive global asset base of 52 ports in 26 countries and trusted relationships for
the benefit of all our commercial partners and to create an unmatched
independent, transparent and sustainable end-to-end logistics service offering.
We all recognise that supply chains are becoming ever more complex in order to
meet changing demand patterns, diversity of manufacturing locations and the
increased pace of business in order to flourish in today’s global economy.
Traditional approaches for companies to manage their supply chains, by either
retaining full control of their logistics activities in-house or outsourcing transactional
logistics activities to individual service providers, are becoming out-dated as they
can lack the complete visibility, control and reliability required by most companies.
There is no longer a one-size-fits-all solution for managing end-to-end supply chains.
Instead, companies recognise the need to determine carefully the most appropriate
logistics solutions relevant to each of their regions, markets, sectors or
environments in which they operate and serve. Companies are continually looking
for their logistics solutions to offer greater flexibility, scalability and sustainability
whilst at the same time maintaining the complete visibility, control and reliability
necessary to meet and exceed the demands of their customers. As such,
increased complexity in the supply chain is an inevitable consequence and
companies are looking for better ways to improve, manage and maintain seamless
connectivity on a global basis.
At Hutchison Logistics, we recognise this real and growing challenge being faced
by today’s leading organisations and we aim to help our partners succeed by
offering unparalleled seamless connectivity across their end-to-end supply chains.
Our Approach
At Hutchison Logistics, our approach is always to offer logistics solutions which
exactly meet the needs of our customers. We share a common goal.
Secondly, we take our time to fully understand our customers’ needs through
open mutual exploration of the many opportunities, challenges and issues available
to us jointly when considering and designing logistics solutions which exactly
meets their needs.
Thirdly, given our unique position to fully leverage HPH’s extensive global asset
base and trusted relationships for the benefit of all our commercial partners, we
offer our customers seamless connectivity across their end-to-end supply chain
using our real-time IT systems, in most cases capturing data at source through our
unique ports’ tracking systems, to offer first-hand unmatched accuracy,
completeness and timeliness of data for complete visibility.
Finally, we are committed to find sustainable logistics solutions for our customers
which protect the environment and encourage collaboration to eliminate waste
across the supply chain. HPH has significantly invested in open access rail terminals
and intermodal capabilities at both its sea and inland ports and Hutchison Logistics
is able to take full advantage of these excellent facilities for the benefit of our
customers and the environment.
Our Service Offerings
Given our purpose is to offer unparalleled seamless connectivity across end-to-end
supply chains to help our partners succeed, we are pleased to offer the following
portfolio of local and global services summarised into three distinct core areas:
■
Ocean Freight Forwarding:
comprising Port Pairings, Door-to-Door, Port-to-Port, NVOCC Sea Freight,
Customs Brokerage, Duty & VAT Deferment, FCL & LCL Shipments, and
Carrier/Haulier/Supplier Management.
■
Port & Park Services:
comprising On-Port & Off-Port Shunting, Warehousing & Storage, VAS Rework,
Consolidation & De-Consolidation, QA & Compliance, VMI, Kitting, Assembly,
Fulfilment, DC By-Pass, Examinations & Expedite Movements.
■
Inland Intermodal Networks:
comprising Container Road Haulage, Rail, Barge & Short Sea Feeder Services,
Invoice Consolidation, Cross Dock Hubs, Shuttle Services, Off-Port Storage,
Palletised Movements, Forward Stocking Locations and Call Offs.
However, in our experience, achieving this common goal tends to be an infrequent
event for many customers in our marketplace due to a number of reasons:
The needs of the customer were not entirely clear or understood, either due
to time constraints, lack of knowledge and/or lack of data;
■ The logistics solution may be designed to primarily utilise an existing network
of assets/facilities rather than remove waste from the supply chain;
■ The logistics solution may meet the requirements of today but is simply too
rigid, failing to offer the flexibility, scalability and sustainability required by the
customer to meet future changing demand patterns; or
■ The logistics solution may be offered and sold as a complete integrated
package. In hindsight, a single provider may prove incapable of delivering
complete visibility, control and reliability across all links in the customer’s
end-to-end supply chain.
■
Contact Us
For more information about Hutchison Logistics, please contact us at:
Tel: +44 (0)1394 604050 - Felixstowe office
Tel: +44 (0)20 7350 5635 - London office
111
112
THE ULTIMATE TRANSPORT PLANNER
PARIS
Which would you choose? In Greek mythology, Eris, the Goddess of Strife, had
become angry because she had not been invited to the wedding of Peleus and
Thetis and so she stormed into the marital celebrations and threw a golden apple
into the midst of the assembled gods and goddesses. Zeus looked upon this
golden apple and noted that it was marked ‘for the fairest’. Since he was unwilling
to scrutinise the goddesses himself, Zeus asked the wise PARIS to choose from
the three beautiful goddesses Hera, Athena and Aphrodite – the winner would be
awarded the golden apple. PARIS was faced with a difficult choice – Hera offers
PARIS the kingdoms of Europe and Asia as a bribe, Athena seduces him with
wisdom and success on the battlefield, and Aphrodite offers him someone else's
wife. A difficult choice indeed.
Today, PARIS is the name ascribed to the sophisticated optimisation and multimodal transport planning system developed and operated from Hutchison Ports
Cambridge office in the UK. Like PARIS the Greek god, the PARIS transport
planning system offers Shipping Lines optimised inland solutions based on the
choices it considers and makes between the three most common modes used for
moving containers – truck, train and barge/feeder.
Developed in the early 1990’s for mainland Europe, PARIS is now being introduced
to interested organisations in the UK, in mainland Europe and in North America.
PARIS provides solutions at the planning, execution and post-execution stages of
transport planning:
PARIS is the only system available today that works non-stop in the background to
provide full optimisation. Other products that pertain to offer optimisation do so by
providing a suggestive tool to identify possible matches upon user selection. PARIS
goes much further than this by continually presenting the overall optimal plan and in
real-time as new/updates to bookings are made. Savings from transport can only
be made by optimising the whole plan as opposed to a single job at a time. Using
all the optimisation features, PARIS is able to offer savings to a Line’s annual
transport budget of between 5% and 8% and with improved service performance.
Additional value-added features built into PARIS allows the integration of several of
the typical transport functions – multimodal planning, equipment control and
customer services come together in a convenient, seamless, and highly efficient
system by offering:
■
■
■
■
■
■
■
■
■
■
■
■
■
Planning direct import/export tip and reloads automatically with
highlighted savings.
Automatic selection of jobs for rail/barge/feeder (be that contract space and/
or ‘spot’ purchase) based on least-cost calculations.
Automatic selection of empty depot when the import/export container is not
matched – based on costs of using strategic depot locations and target
stock levels.
An optional feature allows automatic haulier allocation to jobs based on the
Lines’ own business rules (such as preferred haulage, port/terminal based
haulage), resource availability and agreed haulage tariffs.
Instant auto-rating giving visibility of all transport costs (including automatic
addition of surcharges such as hazardous costs, overnight stays, tolls,
congestion charges and so on).
PARIS was primarily designed for automatically assembling an executable transport
plan with increased direct import-export (tip-and-reload) matches by considering
thousands more tip-and-reload permutations than possible by any number of
planners in a transport team. In considering so many combinations, PARIS will
increase the percentage of tip and reload jobs performed – some Lines have
increased from single figures to in excess of 30%, reducing the number of trucks
carrying empty containers that can often be found passing each other on the roads.
The resulting operational cost savings are considerable.
■
■
■
Recording and instant messaging of non-conformance, detention and additional
charges for auto-rating.
Advanced warning of late arrival by linking to GPS software in the truck and/or,
interfacing with port out-gate messages.
Recovery planning caused by late running jobs, vehicle breakdowns and so on.
A full audit trail of all booking updates, user actions and transport operations.
Automatic recording of customisable Key Performance Indicators (KPI).
A system for hauliers to view and request additional haulage jobs.
Direct integration with port community systems for import landing, clearance,
customs release and export pre-advice.
Automatic messaging to hauliers, depots and rail providers in formats such as
EDI and XML.
Earlier allocation of jobs to hauliers, securing resource and allowing the haulier
more time to improve upon their own planning.
A capability to operate as a collaboration platform used for finding transport
planning opportunities between multiple parties to further save costs.
A series of easy to use reports to provide an extremely powerful reporting
capability for all types of management information.
Winner of the Chartered Institute for Logistics and Transport (2010) Excellence
Award in the category of Information Management. Runner-up in the IFW’s Award
for Technological Innovation (2010).
For more information about PARIS, please contact: Andy Barker (General Manager)
Tel: +44 (0)1223 531821 or Email: [email protected]
www.parisoptimalplanning.com
113
114
LONDON
THAMESPORT
London Thamesport is a modern port located at the mouth of the River Medway
in the Thames estuary handling both short-sea containers and general cargoes.
Situated only 35 miles from the City of London and 55 miles from the
Channel Tunnel, the Port is accessed via the excellent M2 motorway and
has good rail linkage.
London Thamesport has a depth of 15 metres of water alongside, and the 655
metres of quay provides two operational berths equipped with eight ship-to-shore
gantry cranes, allowing high intensity operations and excellent operational
performance. Extensive warehousing is available, and the port is also able to
handle break-bulk, heavy-lift and project cargoes, as well as offering a range of
port-centric logistics solutions.
London Thamesport is a customer focussed organisation, and the professionalism
of the workforce is evident in the commitment to only the highest levels of
service delivery.
Future Development
London Thamesport has set aside an area of 80 acres (32 ha) for future
development of port related activities and the further provision of
port-centric facilities.
Adjacent to the port, a 405 acre (164 ha) brownfield site has recently received
outline planning permission for development of warehousing, distribution facilities
and other port-related activities. This site provides an exciting opportunity to develop
purpose-built distribution facilities at one of the UK’s leading container ports.
The Thamesport International Interchange is an independent investment
opportunity offered by National Grid and has received outline planning permission
to build 5 million sq ft of logistics-related facilities.
A private road linking the facilities to London Thamesport is planned to further
develop the number of port-centric opportunities available to port users.
Additionally, in close proximity to the port there are a number of other development
projects proposed that will offer to third parties the opportunity to provide logistics
solutions to end-users.
The nearby Kingsnorth Logistic Park site is also an independent development
which is being constructed by developers Goodman, and which has planning
approval for more than 2 million sq ft of logistics space including consent for
a single building of 1.225 million sq ft.
115
HARWICH
INTERNATIONAL
PORT
Diverse, flexible, efficient: Harwich International Port continues to attract new
business, while maintaining its traditional strengths as one of the UK’s leading
passenger and freight ferry terminals.
Located in the fast-growing Haven Gateway sub-region, on the east coast of
England, customers benefit from the undoubted advantage of lock-free, fast
access to the North Sea and European Ports, in one of the country’s most
sheltered natural harbours.
The port is long established as an important gateway to Europe and benefits
from excellent rail and road connections, with close proximity to the major
London airports.
Being a multi-disciplined port, the focus is very much on providing a flexible,
dedicated workforce able to meet the needs of all customers. This culture is
reflected in a commitment to high-quality training for all port staff, and is evident
by the creation of a National Vocational Qualifications (NVQ) scheme.
Building on its reputation for versatility, Harwich International Port has fast
established itself at the heart of the renewables industry and is arguably the
UK’s leading port for the delivery of offshore wind power projects.
Open 24 hours a day, seven days a week, the port operates in partnership
with its customers to ensure that they consistently receive the quality of
service they expect.
A steady stream of investments and developments over the past decade,
including a new double-deck linkspan and major upgrades to the Cruise Terminal,
has created modern facilities across all of the different businesses served, from
cruise and ro-ro, project and break-bulk, to dry and liquid bulks.
Harwich International Port is continually looking at ways to offer additional services
and improved facilities for existing and new port users. This commitment to further
growth and investment will lead to significant expansion in coming years.
116
117
118
DIRECTORIES &
ADVERTISERS
119
LINE AGENTS
A2B Online
0031 (0) 168 334 300
0031 (0) 168 334 309
[email protected]
APL (UK)
02380 682100
02380 682101
[email protected]
BG Freight Line
01394 458190
01394 277227
[email protected]
China Shipping (UK) Agency Ltd
01394 678700
01394 677086
CMA-CGM (UK) Limited
01375 488632
01375 858098
[email protected]
Cory Brothers Shipping Agency
01394 674822
01394 673740
[email protected]
COSCON (UK) Ltd
01394 608381
01394 673526
[email protected]
01394 617040
01394 676249
[email protected]
Denholm Wilhelmsen Ltd
01394 696950
01394 271772
[email protected]
DFDS Seaways PLC
01394 603767
01394 603673
Escombe Lambert Limited
020 8709 1600
020 8709 1688
Evergreen Shipping Agency (UK) Ltd
01634 272226
01634 270271
Feederlink Shipping and Trading Ltd
01394 691080
Grange Shipping Limited
01394 605200
01394 458565
Hamburg Sud UK Branch
0161 876 7440
0161 873 6913
Hanjin Shipping Company Limited
01394 606800
01394 676450
Hapag-Lloyd
020 8507 4000
020 8507 4190
Harvest Shipping Services Limited
01255 818092
01255 818093
Hyundai Logistics (UK)
01394 612500
John Good Shipping
01394 286119
01394 282603
JSA Global Ltd
01394 678678
01394 676646
‘K’ Line (Europe) Limited
01473 722160
01473 722161
[email protected]
Maersk Line
01394 601410
01394 601402
[email protected]
MSC (UK) Ltd
01473 277777
01473 277700
[email protected]
Safmarine (UK) Limited
01394 601480
Seago Line
0151 243 6134
Turkon Line
01394 612920
Unifeeder
01394 691042
[email protected]
United Arab Shipping Agency Company (UK) Ltd
0208 709 1666
[email protected]
VM Liner Limited
01394 695500
01394 673428
[email protected]
01394 603800
01394 603835
[email protected]
Zim UK Ltd
0151 258 1118
0151 258 1117
Agility
01473 242960
01473 242978
Allport Cargo Services Ltd
01473 237500
01473 237501
[email protected]
Allseas Global Logistics Ltd
01394 276014
01394 273308
[email protected]
Alpi UK Ltd
01268 535300
01268 287711
[email protected]
Atina Shipping (East Anglia) Limited
01394 285959
01394 286090
[email protected]
B&H Shipping Limited
01394 676204
01394 673130
[email protected]
BG Freight Line B.V
01394 458190
01394 277227
[email protected]
Boast International Limited
01394 276086
01394 276152
[email protected]
Brinor International Shipping & Forwarding Limited
01394 274511
01394 671711
[email protected]
Buckle Shipping (Ipswich) Limited
01394 676376
01394 675242
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
01394 675394
[email protected]
FORWARDING AGENTS
120
FORWARDING AGENTS continued
Ceva Freight (UK) Ltd
01394 606112
[email protected]
CHD (Forwarding) Limited
01394 674669
01394 673151
[email protected]
Clearfast Limited
01394 695090
01394 695099
[email protected]
Connaught Shipping Agency
01375 846611
01375 846616
[email protected]
Contisped Limited
01394 675267
01394 676671
[email protected]
Cory Brothers
01394 674822
01394 673740
[email protected]
Damco
01394 675989
01394 695732
[email protected]
DB Schenker Limited
01394 674666
01394 674929
[email protected]
DFDS Seaways PLC
01394 603767
01394 603673
[email protected]
Eimskip UK Ltd
01394 676651
01394 676651
[email protected]
EUF (Group) Limited
01394 674471
01394 673326
[email protected]
George Baker (Shipping) Limited
01394 676367
01394 673667
[email protected]
Global Container Services Limited
01394 451200
01394 451234
[email protected]
Grange Shipping Limited
01394 605200
01394 458565
[email protected]
Harbur Logistics Ltd
01394 674788
01394 674785
[email protected]
Hutchison Logistics
01394 604050
01394 604827
[email protected]
Imorex Shipping Services Limited
01394 607740
01394 607769
[email protected]
Interfreight UK Ltd
01394 676644
01394 676640
[email protected]
Jag - UFS (Intl) Ltd
01394 673585
01394 673057
[email protected]
John Denny Agencies
01394 276045
01394 278291
John Good Shipping
01394 284583
01394 285706
[email protected]
JSA Global
01394 678678
01394 691378
[email protected]
JS Forwarding
01394 274747
01394 274704
[email protected]
KWL Logistics Ltd
01394 675750
01394 675032
[email protected]
Logical Link Solutions
01642 277695
Lombard Shipping Plc
01473 243800
01473 243801
[email protected]
LV Shipping
01394 278784
01394 284498
[email protected]
Mundo International Logistics Ltd
01394 607934
01394 607935
[email protected]
Norman Global Logistics
01394 674577
01394 674790
[email protected]
Parkside Warehousing & Transport Co. Limited
01473 690161
01473 690164
[email protected]
PFE Express Limited
0844 800 7600
0844 800 7601
[email protected]
Prologic Shunting Services
01394 677350
01394 673441
[email protected]
R Bugg (Forwarding) Ltd
01394 671775
01394 691331
[email protected]
RJJ Freight
01394 673466
01394 673031
[email protected]
Scanwell Logistics
01394 458777
01394 458778
[email protected]
Schallenberg International Ltd
01394 675339
01394 675324
[email protected]
Sea Transport Ltd
01394 674144
01394 676273
[email protected]
Seaport Freight Services Limited
01394 676691
01394 676550
[email protected]
Signet International
01394 288160
01394 274341
[email protected]
Spray Shipping
01394 676555
01394 676444
VM Liner Ltd
01394 695500
01394 673428
[email protected]
W. Saunders (Shipping & Forwarding) Limited
01394 672244
01394 672266
[email protected]
World Transport Agency Limited
01394 673247
01394 673721
[email protected]
WS Logistics (Procurus) Ltd
01394 458977
01394 671634
[email protected]
WS Logistics Ltd
01394 272266
01394 272200
[email protected]
Zygo Ltd
01394 671444
01394 671443
[email protected]
[email protected]
121
LOGISTICS AND DISTRIBUTION
122
Anchor Storage Limited
01728 860555
01728 861002
[email protected]
BAP Group Ltd
01394 612050
01394 613519
[email protected]
Canute Group
01708 867001
01708 862751
Century Logistics
01284 413100
CEVA Freight (UK) Ltd
01394 675585
01394 673246
[email protected]
Charles Gee & Company
01394 675326
01394 675182
[email protected]
Cory Logistics
01394 674822
01394 673740
[email protected]
Deben Transport Limited
01394 673284
01394 674311
Denholm Handling Limited
0151 547 4141
0151 547 7658
[email protected]
Denholm Transport Limited
01394 674678
01394 674852
[email protected]
Dooley Rumble Group Ltd
01473 835100
01473 835101
[email protected]
Felixstowe Warehousing
01394 675700
01394 675440
[email protected]
FOCS Logistics
01394 285529
01394 285706
[email protected]
George Baker (Shipping) Ltd
01394 676367
01394 673667
[email protected]
GMA Warehousing & Transport Limited
01473 271707
01473 718928
[email protected]
Goldstar Transport Ltd
01394 676800
01394 676675
[email protected]
Green & Skinner (Haulage) Limited
01473 259997
01473 233194
[email protected]
Howard Tenens
01453 883688
01453 883077
[email protected]
Hutchison Logistics
01394 604050
01394 604827
[email protected]
James Kemball Limited
01394 601500
01394 673006
[email protected]
John Good Logistics
01394 283998
01394 285706
[email protected]
Johnston Logistics
01953 888381
01953 888194
[email protected]
MacIntyre Transport Ltd
01394 675822
01394 675823
[email protected]
Magnus Group Ltd
01473 836600
01473 836601
[email protected]
Maritime Transport Limited
01394 613100
01394 613101
[email protected]
Matthews International
01493 419419
01493 440033
[email protected]
P&O Ferrymasters
01473 786200
01473786390
P.D. Logistics (Warehousing)
01394 675541
01394 676095
[email protected]
Pentalver Transport
01394 601370
01394 613130
[email protected]
PMS International
01268 505050
01268 505000
[email protected]
Port Express
01394 675545
01394 675764
[email protected]
Portcentric Solutions Limited
01394 613099
01394 613098
[email protected]
Prologic Shunting Services Ltd
01394 677350
01394 673441
[email protected]
[email protected]
Roadways Container Logistics
01827 726668
01827 726669
[email protected]
Scanwell Logistics UK
01394 458777
01394 458778
[email protected]
Schallenberg International Limited
01394 675339
01394 675324
[email protected]
Sea Transport Ltd
01394 674144
01394 676273
[email protected]
Seafast Celsius
01394 613195
Seafast Warehousing
01394 613192
Searon Logistics
01394 673500
Seven Lincs
01394 673777
01394 673138
[email protected]
SOS-HR Ltd
01473 276170
01473 276171
[email protected]
SW Bishop Transport
01394 675925
Turners (Soham) Ltd
01638 720335
01638 720940
[email protected]
Wincanton
01394 675356
01394 612601
[email protected]
Yusen Logistics
01604 748500
[email protected]
01394 613194
[email protected]
[email protected]
[email protected]
[email protected]
ANCILLARY SERVICES
Aero Chauffeurs
01394 670666
[email protected]
Alan Brannan Design
01359 240202
Barclays Commercial Bank
07557 205049
01473 586200
[email protected]
Barker Gotelee Solicitors
01473 611211
01473 610560
[email protected]
BDO LLP
01473 320700
01473 320800
[email protected]
Beatons Chartered Accountants
01394 279692
01394 274661
[email protected]
Bidwells
01394 694630
Birketts Solicitors
01473 232300
01473 230524
[email protected]
Carr Road Distribution
01394 676123
01394 676124
[email protected]
Charity & Taylor (Charts & Publications) Ltd
01394 382600
01394 387672
[email protected]
DPS Technology Group
01473 283283
01473 283284
[email protected]
Ensors Chartered Accountants
01473 220022
01473 220033
[email protected]
Felixstowe Port Container Services
01394 602742
01394 602743
[email protected]
Felixstowe Port Users Association
01394 671770
[email protected]
Felixstowe Seafarers Centre
01394 673599
[email protected]
Fred Olsen Ltd
01473 292200
Freightliner Limited
01394 612809
01394 612868
[email protected]
GB Railfreight
020 7904 3393
020 7983 5170
[email protected]
Harwich Haven Authority
01255 243030
01255 241302
[email protected]
Haven Gateway Partnership
01206 764778
01206 575773
John Weston & Co. Marine & Transport Solicitors
01394 282527
01394 276097
Lan-Technology
01394 271921
Maritime Cargo Processing plc
01394 600200
01394 600222
[email protected]
MVC Consultancy Ltd
01473 276175
01473 276171
[email protected]
Pellys Transport & Regulatory Law
01279 758080
01279 467565
[email protected]
Pier Marketing
01394 276923
Prettys Solicitors
01473 232121
01473 230002
[email protected]
Ryan Insurance Group Ltd
0844 5739301
0844 5739480
[email protected]
SCS (Multifreight) Ltd
01473 212421
01473 212110
[email protected]
Seafast Celcius
01394 613195
SOS - HR Ltd
01473 276170
01473 276191
Suffolk Chamber of Commerce
01473 680600
01473 603888
Suffolk Coastal Port Health
01394 673671
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Svitzer Towage Limited
01394 613222
Terberg Benschop BV
0031 (0) 348 459211
01394 613018
[email protected]
Tinkler Solicitors
01473 242990
01473 242991
[email protected]
Volpsec Limited
01621 869756
01621 868859
[email protected]
[email protected]
123
ADVERTISERS
INDEX
BOAST INTERNATIONAL
CORY BROTHERS SHIPPING LTD
COSCON (UK) LTD
FREIGHTLINER LTD
GB RAILFREIGHT
GEORGE BAKER SHIPPING LTD
GOLDSTAR TRANSPORT LTD
GRANGE SHIPPING LTD
HUTCHISON LOGISTICS
LOMBARD SHIPPING PLC
MACINTYRE TRANSPORT LTD
MARITIME TRANSPORT LTD
MEDITERRANEAN SHIPPING COMPANY
MUNDO INTERNATIONAL LOGISTICS
PARIS
PD PORTCENTRIC LOGISTICS
PENTALVER TRANSPORT LTD
SCHALLENBERG INTERNATIONAL LTD
TERBERG
124
132
131
133
135
138
132
126
128
127
129
136
125
137
132
130
134
139
128
131
MARITIME
TRANSPORT LTD
Maritime Transport is one of the
UK’s leading multimodal logistics
operators. Offering a wide range of
services to support the international
supply chain, Maritime combines a
modern fleet of Euro V and VI trucks,
a unique network of port-based and
inland depots, warehousing and the
know-how of a high-performing
team with years of industry
experience.
Our aim is to bring fresh ideas and
low cost, integrated supply chain
solutions to our customers. We can
provide a wide range of
environmentally-friendly services to
meet your logistical needs and take
cost and carbon out of your supply
chain. These services are
straightforward, uncomplicated and
above all, designed around your
business to help you succeed.
A combination of continuous
investment, hands-on operations
management and a committed
workforce makes Maritime your
ideal logistics partner.
LOW CO2ST
LOGISTICS FROM
DOCK TO STORE
CONTAINER
TRANSPORT
RAILPORT
SERVICES
DISTRIBUTION
OFF-DOCK
STORAGE
CONTAINER
SERVICES
Telephone: +44 (0) 1394 613100
Email: enquiries@
maritimetransport.com
www.maritimetransport.com
www.linkedin.com/company/
maritime-transport-ltd
WAREHOUSING
E: [email protected] | W: www.maritimetransport.com
125
GOLDSTAR
TRANSPORT LTD
Goldstar Transport is now one
of the UKs most established
haulage companies.
Handling over 1000 movements
a day, our clients are many and
varied. Our customers include the
world’s largest shipping lines,
freight forwarders and own
account operators.
Whether it’s a major shipping line
or smaller operator we maintain the
same consistent level of service.
Telephone: +44 (0) 1394 676800
Email: traffic@
goldstartransport.co.uk
www.goldstartransport.co.uk
126
HUTCHISON
LOGISTICS
Hutchison
Logistics
SEAMLESS
CONNECTIVITY
Backed by the world’s biggest
investor, developer and operator
of ports, Hutchison Port Holdings,
Hutchison Logistics is uniquely
positioned to leverage fully their
extensive global asset base of 52
ports in 26 countries and trusted
relationships for the benefit of all
our commercial partners and to
create an unmatched independent,
transparent and sustainable
end-to-end logistics service offering.
For more information see page 110.
Telephone: +44 (0) 1394 604905
www.hutchisonlogistics.com
Ocean Freight Forwarding
Port and Park Services
Inland Intermodal Networks
For more information about Hutchison Logistics, please contact us at:
London office +44 (0)20 7350 5635 Felixstowe office +44 (0)1394 604050
Email [email protected] www.hutchisonlogistics.com
127
SCHALLENBERG
INTERNATIONAL LTD
Telephone: +44 (0) 1394 675339
www.schallenberg.com
GRANGE
SHIPPING LTD
Telephone: +44 (0) 1394 605200
Email: info@
grangeshipping.co.uk
www.grangeshipping.co.uk
128
LOMBARD
SHIPPING PLC
Air, land or sea,
we always deliver
International Logistics, Shipping & Forwarding
With a heritage in shipping going back
over a quarter of a century, Lombard
Shipping continues to be at the
forefront of service and quality.
Lombard works in partnership with
clients to offer a range of solutions,
providing both domestic and
international logistics and as members
of the Fortec Distribution Network
collects and delivers goods of all sizes.
Telephone: +44 (0) 1473 243800
Email: enquiries@
lombardshipping.com
www.lombardshipping.com
Door-to-door delivery | Sea freight | Air freight | Road freight | Import & export customs clearance
Bonded warehouse facilities | Container loading and unloading | Pick & pack | Container storage
Movement of hazardous cargo | GPS tracking
IPSWICH | HUDDERSFIELD | NORWICH | LIVERPOOL | BELFAST | DUBLIN | WORLDWIDE
www.lombardshipping.com
Ipswich HQ: Lombard House, Whitehouse Business Centre
Lovetofts Drive, Ipswich, Suffolk, IP1 5SF
T: +44 (0)1473 243800 E: [email protected]
129
PARIS
PARIS provides solutions at the
planning, execution and postexecution stages of inland transport
planning. PARIS is the only system
available today that works non-stop
in the background to provide full
optimisation resulting in considerable
cost savings.
Telephone: +44 (0) 1223 531821
Email: andy.barker@
paris-tms.com
www.paris-tms.com
For more information see page 113
130
TERBERG
SPECIAL VEHICLES
WHERE SPECIAL
COMES AS STANDARD
Telephone: +31 348 45 92 11
www.terbergbenschop.nl/uk
TERBERG
TERMINAL
TR ACTORS
• 4x2 terminal tractors and 4x4 RoRo tractors
• Maximum Gross Combination Weight up to 375 tonnes
• Fifth wheel lifting capacity up to 45 tonnes
• Robust, reliable, easy to maintain
• Fuel-efficient
• Enhanced driver comfort
• Fully customisable
• Worldwide service and support
Terberg Special Vehicles B.V.
P.O. Box 2 • 3405 ZG Benschop
The Netherlands • Tel. +31 348 45 92 11
Application case studies: terbergspecialvehicles.com
General information: terbergbenschop.nl/uk
CORY BROTHERS
SHIPPING LTD
Telephone: +44 (0) 1394 674822
www.cory.co.uk
T H E R E W H E N & W H E R E YO U N E E D U S
A complete worldwide service for:
PORT AGENCY U LINER AGENCY U LOGISTICS
AIRFREIGHT U CONSOLIDATION U WAREHOUSING
RECYCLABLES U RENEWABLES U SHIP SPARES U PROJECTS
Tel: +44 (0) 1394 674822
W W W. C O RY. C O. U K
131
GEORGE BAKER
SHIPPING LTD
Telephone: +44 (0) 1394 676367
Email: enquiries@
georgebakershipping.com
www.georgebakershipping.com
BOAST
INTERNATIONAL
Telephone: +44 (0) 1394 276086
www.boast.co.uk
For Sea, Road, Rail, River and Air...
MUNDO
INTERNATIONAL
LOGISTICS
Telephone: +44 (0) 1394 607934
Email: enquiries@
mundo-iluk.com
www.mundo-int.com
CUSTOMS
CLEARANCE
SEA
FREIGHT
AIR
FREIGHT
WAREHOUSING/ SPECIALIST
DISTRIBUTION FORWARDING
WE OFFER A COMPREHENSIVE GLOBAL SERVICE
TO ALL TYPES AND SIZES OF CUSTOMERS.
Our extensive experience in handling a wide range of food
products has put us in a good position to deal with any time
critical consignment.
Please contact us today for a competitive Import
or Export Quotation.
Like us on Facebook
Mundo - United Kingdom
T: +44 (0) 1394 607934
UK Agent For
Mundo – Panama
T: + 507 4304334
Mundo Airfreight – The Netherlands
T: + 31 (0) 20 8932790
Mundo Head office – The Netherlands
T: +31 (0) 186 622 252
T: (+44) 01394 276086
E: [email protected]
www.boast.co.uk
132
SUPPLY CHAIN
MANAGEMENT
@BoastIntl
For further information please go to:
www.mundo-int.com
COSCON (UK) LTD
K E E P I N G
PAC E
W I T H
G L O BA L
D E M A N D
COSCON (UK) LTD
Coscon (UK) Ltd has been operating in
the UK and Ireland market place since
1988. Consequently our team has
accumulated a wealth of experience
and knowledge to handle all types of
containerised cargoes. This results
in Coscon (UK) performing to the
highest standards as required by
our customers.
Telephone: 020 8594 8688
www.coscon.co.uk
Coscon operates a Global Container network. Our Multimodal
transport system extends throughout Europe, America, Asia, Africa and
Australia, providing an unbroken logistics link for our customers.
For further information about Coscon (UK) please contact;
Coscon (UK) Limited:
Felixstowe Port Office:
Irish Agents - Seabridge:
020-8594 8688
Imports: 01394 608 384
Line Haulage Tel: 01394-608394
Merchant Haulage Tel: 01394-608384
Exports: 01394 608381
00 353 1 662 020
www.coscon.co.uk
133
PD PORTCENTRIC
LOGISTICS
PD Portcentric Logistics is part
of the PD Ports Group, a high
performing specialist ports and
logistics business operating
throughout the UK.
PD Portcentric Logistics is at
the forefront of the Link feeder
service to Teesport.
Telephone: 01642 877000
www.pdports.co.uk
COMPLETE
LOGISTICS
SOLUTIONS
PD Portcentric Logistics provides integrated
supply chain Solutions throughout the UK.
At the Port of Felixstowe, PD Portcentric Logistics operates
500,000 sq.ft. of warehousing on a 22 acre site, providing
storage, distribution and value added services for a wide-range
of clients, including customs and excise bonded goods.
PD Portcentric Logistics aims to be the prime fulfillment centre
at Felixstowe for all its customers’ needs.
For further information, contact
Rob Brewster or John Burke on
+44 (0)1394 675541or Email
[email protected]
[email protected]
134
www.pdlogistics.co.uk
FREIGHTLINER LTD
Helping you move from road to rail

GDLO\VHUYLFHVFRQVLVWLQJRIRYHUZDJRQVFRYHULQJ
GDLO\VHUY LFHVFRQVLVWLQJRIRYHUZDJRQVFRYHULQJ
ORFDWLRQVDFURVVWKHFRXQWU\QLQHRIZKLFKDUH
ORFDWLRQVDFURVVWKHFRXQWU\QLQHRIZKLFKDUH
WWHUPLQDOVRZQHGE\)UHLJKWOLQHU
HUPLQDOVRZQHGE\)UHLJKWOLQHU

/HDGLQJKDXOLHURIPDULWLPHFRQWDLQHUVLQWKH8.
/
HDGLQJKDXOLHURIPDULWLPHFRQWDLQHUVLQWKH8.
)UHLJKWOLQHUKDVRYHUORFRPRWLYHVDQGZDJRQV
DYDLODEOHIRULWVRSHUDWLRQRIPRUHWKDQVHUYLFHV
HYHU\GD\
Freightliner Ltd is the leading haulier
of maritime containers in the UK,
moving one in five of all containers
that reach the country by sea.
With 22 daily rail services delivering
to 12 inland terminals, secure
container storage facilities and a
bespoke road fleet to complete the
final leg of the container’s journey,
Freightliner is proud to provide its
award-winning services to
customers at the Port of Felixstowe.
Telephone: +44 (0) 1394 612809
Email: hitchenc@
freightliner.co.uk
5RDGÁHHWRIYHKLFOHVSURYLGLQJFXVWRPHUVZLWK
FRPSOHWHSRUWWRGRRUVHUYLFH
For more information:
Colin Hitchen
Commercial General Manager, Felixstowe
[email protected]
+44 (0) 1394 612809
135
MACINTYRE
TRANSPORT LTD
MacIntyre Transport Ltd covers
in excess of 350 container moves
on a daily basis from strategic
hubs in the UK using a fleet of
modern 44T vehicles.
We have the resource level
to efficiently service our existing
customers, and the ability to
expand to meet new challenges.
Telephone: +44 (0) 1394 675822
Email: traffic@
macintyretransport.co.uk
www.macintyretransport.co.uk
MACINTYRE
TRANSPORT LTD
A National container transport
company strategically positioned
to offer innovative solutions for
your logistical requirements
Plots E & F
Fagbury Road
Felixstowe
Suffolk IP11 4HQ
T: 01394 675822
F: 01394 675823
E: [email protected]
www.macintyretransport.co.uk
136
MEDITERRANEAN
SHIPPING COMPANY
MSC is a world leader in global
container shipping and a company
that prides itself on offering global
service with local knowledge.
The company has access to an
integrated network of road, rail and
sea transport resources which
stretches across the globe.
Excellent and flexible customer
service is at the heart of the
company’s ethos – which means
having total confidence in the quality
of service you will receive.
Telephone: +44 (0) 1473 277777
www.mscuk.com
137
GB RAILFREIGHT
GB Railfreight has been and
remains one of the railway industry’s
success stories of the past decade.
Its consistent innovative approach,
choice and a positive attitude to
customer service means GB
Railfreight has grown into a
substantial and consistent business
with the ability to provide innovative,
cost effective and award winning
solutions to it’s customers.
INNOVATION
CUSTOMER SERVICE
RELIABILITY
Telephone: +44 (0) 1394 613051
Email: july.garn@
gbrailfreight.com
DELIVERING
THE GOODS
Julie Garn, Head of Intermodal
GB Railfreight, Kestrel House, Oysterbed Road
The Dock, Felixstowe IP11 4SH
Tel: 01394 613051 Mobile: 07919 193563
138
PENTALVER
TRANSPORT LTD
Pentalver is regarded as one of the
largest inland container logistics
companies. We employ over 600
people across four strategically
located UK facilities (Tilbury,
Southampton, Felixstowe and
Cannock), operating over 200
articulated vehicles and handling
1 million TEU of containers each
year. Pentalver supplies new and
used containers for sale, including
bespoke modifications; whilst its
cargo management department
offers end-to-end multimodal
solutions by road, rail, sea and air.
Telephone: +44 (0) 1394 601370
Email: fxspentequ@
pentalver.com
www.pentalver.com
PORT OF FELIXSTOWE
THE PORT OF BRITAIN
Port of Felixstowe
Tomline House, The Dock
Felixstowe
Suffolk, IP11 3SY
United Kingdom
Tel: +44 (0)1394 604500
Fax: +44 (0)1394 604949
[email protected]
www.portoffelixstowe.co.uk