erin irby, jenna jablonski, nate lawrence, zach millon, sarah parker
Transcription
erin irby, jenna jablonski, nate lawrence, zach millon, sarah parker
tazo advertising campaign erin irby, jenna jablonski, nate lawrence, zach millon, sarah parker, tracy r ivas table of c ontents executive summary overview agency strategy situation analysis competitor analysis swot analysis objectives target market brand value proposition campaign strategy creative media brand activation evaluation biographies creative brief 2 3 3 3 4 5 6 7 8-10 11 12 13-19 20-28 29 30 31 32 executive summary 3GD@CUDQSHRHMFB@LO@HFMENQ3@YN3D@OQDRDMSR@RS@QSSNƥMHRGOK@M to engage tea-drinkers with the Tazo brand. To achieve thorough understanding of our target market, we conducted primary and secondary research. Then we completed the picture with competitor and situation analysis. For our creative strategy, we propose the approach of “the dream is in the Tazo,” a campaign that features women in our target market using Tazo Tea to add a bit of whimsy to their routine. Whether its connecting with other cultures through the “escape” of a cup of tea, or connecting on a deeper level with themselves, the campaign shows how tea can enhance the meaning of everyday life and help women become who they want to be. These ADMDƥSR@QDDWOQDRRDCSGQNTFGB@QDETKKXRDKDBSDCLDCH@BG@MMDKR@MC brand activation methods. Evaluative tests ensure that our campaign RSQ@SDFXVHKKDƤDBSHUDKXHMBQD@RDBNLOQDGDMRHNM@MC@V@QDMDRRNESGD Tazo Tea brand with the goal of having more tea-drinkers choose Tazo. agency strategy Great Scott! Advertising prides itself in creative and cutting-edge strategy fueled by superior understanding of your target markets. Our insights are more than ideas; they are vehicles for making your goals a reality. We guarantee that our plans for your brand will make you say “WOW.” 6DB@KKSGHRř6.6ŚDƤDBS Witty, Original, and Worth your time & this phrase embodies how we approach our advertising strategy. Great Scott Advertising presents an ad campaign that will connect teadrinkers with the Tazo brand in meaningful and sustainable ways. By tapping into “tea culture,” we have learned that tea-drinkers seek an experience in each cup of tea. Our plan uses the experiential quality of tea to appeal to consumers by showing them how Tazo Tea can enhance their daily routine and even the pursuit of their more whimsical aspirations. overview 3NBNLLTMHB@SDSGHRNƤDQSNBNMRTLDQRHSHRHLONQS@MSSG@SVDQD@BG them through a variety of media. Our plan not only employs the media our target market trusts for information and for entertainment, but it engages them on a new level with brand activation techniques. Spreading Tazo’s message through advertising and sales promotion alike will build relationships with consumers, increasing awareness and comprehension of the Tazo brand. Ultimately, our campaign will make tea-drinkers seek SGDTMHPTDDWODQHDMBDHMƦ@UNQPT@KHSX@MCODQRNM@KHSXNE3@YN3D@ 3 situation analysis historical context 1994 Created by Steve Smith, founder of Stash Tea Acquired by Starbucks for $ 9.1 million e n v i r o n m e nt a l a n a l y s i s technological f orces 4 2010 1999 3GQNTFGNTSGHRSNQXSD@G@RADDMBNMRHCDQDCSNBNMS@HM^@SQ@CHSHNM@K relaxed, and laid back atmosphere. In this day and age, where people G@UD ^ @CITRSDC SN SGD řNMSGDFNŚ @RODBS NE DUDQXC@X KHED SD@ @MC BNƤDDG@UDS@JDM@MDVENQL6HSGSGDMDVSDBGMNKNFXRTBG@RSGD ř*DTQHFŚRHMFKDBTOAQDVDQODNOKDB@MMNVDMINX@GNSBTONEBNƤDD or tea on the go! Yet, still experience the relaxed and pleasant feeling of a hot cup of tea. The “on-the-go” single cup brewer has created RODBH@KHYDCř*BTORŚSG@S@QDOK@BDCHMSGDL@BGHMDVGHBG^OQNCTBDR @ FQD@S S@RSHMF ŖNTS NE SGD SD@ONSŗ BTO NE SD@ 3GDX G@UD @KRN DRS@AKHRGDC ƥKSDQR BTOR SG@S B@M AD TRDC ENQ SD@ KD@UDR 6HSG MDV technologies such as the “Keurig,” the quick and speedy on the go business lifestyle can still be possible with a slice of tea heaven. legal & regulatory Tazo’s many tea assortments are promoted publicly as organically produced. The regulatory force that Tazo faces is the USDA National Organic Program which creates the logo that must be stamped on their organically produced product. The U.S. Department of Agriculture established a set of national organic standards in the ŗR 3GD KDFHRK@SHNM QDPTHQDR @KK NQF@MHB OQNCTBSR AD BDQSHƥDC by an independent agency by the USDA, and that products labeled řNQF@MHBŚ LTRS AD BDQSHƥDC @BBNQCHMF SN SGD FTHCDKHMDR RDS ENQSG by the Legislation. The legislation requires all organic products AD BDQSHƥDC AX @M HMCDODMCDMS @FDMBX @OOQNUDC ^ AX SGD 42# @MC SG@S OQNCTBSR K@ADKDC řNQF@MHBŚ LTRS AD BDQSHƥDC @BBNQCHMF to the guidelines set forth by the legislation. Under the NOP there @QD ENTQ B@SDFNQHDR NE NQF@MHB BNMSDMS NQF@MHB NQ LNQDNQF@MHBSNNQF@MHB@MCKDRRSG@MNQF@MHB Tazo introduces 10 new full leaf teas for a premium experience socio-cultural f orces Tazo is transforming the hot tea and iced tea experience in North America through blending teas. Whether with traditional favorites or exotic combinations of teas, herbs and spices, Tazo challenges the boundaries of what tea can be. In the US and around the world, endeavors for a more sustainable V@X NE KHED ^ G@R BNLD ETKK ENQBDʖ 3GD HCD@ NE ADBNLHMF @ ŖFQDDMŗ environment is becoming the new social movement. Amongst the Tazo community, they advocate clean air and healthy communities.Tazo G@RL@CD@BNLLHSLDMSSNOTQBG@RDQDMDV@AKDDMDQFXBDQSHƥB@SDR for energy derived from windmills. Their purchases this year have helped to improve air quality, reduce greenhouse gas emissions, and HR@MHLONQS@MSHMUDRSLDMSHM@QDMDV@AKDDMDQFXETSTQDBDQSHƥDCAX SGDMNMOQNƥS"DMSDQENQ1DRNTQBD2NKTSHNMR&QDDMD/QNFQ@LVGHBG UDQHƥDR SG@S SGHR DMDQFX LDDSR SGDHQ DMUHQNMLDMS@K @MC BNMRTLDQ protection requirements.Tazo is helping to advance renewable energy development and joins a growing community of companies and individuals committed to clean, renewable energy solutions. economic f orces The increasing demand for premium products in food service is nowhere more evident than in the tea category. Given that tea is the national drink for two thirds of the world’s population and that much of the consumption is in the South where population is growing, there is some potential for increased demand for tea across the world! To counter this trend, the tea industry is actively trying to promote consumption in the EU and the US AX DLOG@RHYHMF SGD GD@KSG ADMDƥSR NE CQHMJHMF SD@ 3GTR HS HR @ perfect time for Tazo to be expanding its company. People are willing to explore the intriguing phenomenon that is Tazo Tea! competitor analysis Ş#DUDKNOHMFBTRSNLDQKNX@KSX program Ş%HM@MBH@KKXRTOONQSRMNMOQNƥSR that share similar visions; users can request funding for events Ş"DQSHƥDC42# .QF@MHB Ş$BNQDRONMRHAKDO@BJ@FHMF %@HQ3Q@CD"DQSHƥDC%@HQ+@ANQ "DQSHƥDC Ş3Q@MRO@QDMBXCHROK@XRDBN audit on website to show environmental sustainability of operations Ş'@KESGD%@BDANNJENKKNVHMFNE Tazo Ş"NMRHCDQ@AKXLNQDDWODMRHUD Ş'@RADDMCDUDKNOHMFHSRDKE@R@MC all-natural, organic tea brand for over 30 years. Ş/@BJ@FDCHMQDBXBKDC paperboard and cardboard ŞStrictly adheres to the prohibition of GMO ingredients as required by the National Organic Program of the U.S. Department of Agriculture ŞPrinted with environmentally friendly vegetable ink Ş"DQSHƥDCNQF@MHBAX0T@KHSX RRTQ@MBD(MSDQM@SHNM@K0 ( Committed for sustainability ŞSimilar amount of likes on Facebook Ş"DQSHƥDC42# .QF@MHB ŞNot accessible to a mainstream market; mostly sold in health food stores. ŞAdvertising tailored to a select audience ŞMore expensive than Tazo ŞPrides themselves on wide U@QHDSXNENƤDQHMFR ŞLower prices than Tazo ŞMore than twice the following on Facebook ŞPromotions such as holiday sweepstakes for a spa getaway ŞAvailable internationally ŞEasily accessible; available in many stores ŞOne of the largest specialty tea manufacturers in North America ŞFrequently donates to nonOQNƥSRNQF@MHY@SHNMRVHSGHM Boulder, Colorado Şsponsors conferences for arts and humanities events governed AX@MNMOQNƥSNQF@MHY@SHNM ŞLeading innovator for new tea Ʀ@UNQR@MCOQNCTBSR ŞLow quality product ŞNegative customer reviews regarding taste and quality ŞEasily accessible to a mainstream audience; available internationally ŞOne of the largest specialty tea companies in the United States Ş"DQSHƥDC42# .QF@MHB "DQSHƥDCNQF@MHBAX0T@KHSX RRTQ@MBD(MSDQM@SHNM@K0 ( ŞUses recycled paper and paper from sustainably managed forests for packaging and other printing projects ŞCommitted to renewable energy; ŞPurchases green power through local electric utility, Portland General Electric. ŞFrequently donates to organizations in Oregon and in the /@BHƥB-NQSGVDRS ŞLess expensive than Tazo ŞMany negative customer reviews regarding taste and quality of tea 6 Increase product placement in organic section of stores/ health food stores Increase distribution to more restaurants, cafes, and retailers Increase brand awareness through advertising #DƥMDBNQDADMDƥSOQNONRHSHNM@MCTMHPTDRDKKHMF points Engage consumers more and demonstrate appreciation for loyal Tazo-drinkers as an opportunity to build relationship with consumer Not seen at the “go-to” brand when buying tea in retail stores As a young label, the brand lacks history "NQDADMDƥSOQNONRHSHNMHRMNSTMHPTD weaknesses Tazo has more than 80 unique tea, fruit, and herb teas Devoted to giving back to those who live in the areas that grow and harvest tea. 2S@QSDC"NKK@ANQ@SHNMENQ'NOD@MC CU@MBDLDMSHM(MCH@"' ( with Starbucks, which is dedicated to improving water quality and accessibility, providing vocational and leadership training for youth, training community health workers to provide preventive, basic curative and referral health care to rural villagers, and supporting social development projects chosen by the community. 3GDOQNIDBS@ƤDBSRLNQDSG@MUHKK@FDQRHM(MCH@ Member of the Ethical Tea Partnership Committed to clean, renewable energy solutions. 3@YNNƤDQRRTODQOQDLHTLSD@HM@KKNEHSRENQLRƥKSDQA@FRANSSKDC ready-to-drink iced and juiced teas, tea lattes, and full leaf tea kits. .MKXATXRRHMFKDDRS@SDSD@R@RNOONRDCSNSD@RAKDMCDC@SNQHFHM '@RHMSHL@SDNMDNMNMDQDK@SHNMRGHORVHSGHMCHUHCT@KSD@F@QCDMR Sold in over 50 countries through Starbucks Stand-out packaging design Unique brand personality t hr eat s o pp ort unit ies strengt hs SWO T analysis Super-premium teas are the fastest-growing tea segment in grocery and natural good stores, which has increased Tazo’s competitors Many in the target market have already formed brand loyalties Competition with brands with the USDA Organic and Fair Trade labels, sometimes a caveat for teabuyers who are also environmentally and socially conscious objectives marketing: advertising: (MBQD@RDR@KDRNE3@YNƥKSDQ bags by 7 BGHDUD@V@QDMDRRNE 3@YNSD@ƥKSDQA@FR@MC comprehension of what Tazo tea is time frame: This campaign will run over the course of a year, beginning in September and continuing until the end of August. research: Understand the brand personality of Tazo, its history, and the deep values and desires of the target market, women aged 25-44. budgeting Great Scott Advertising was allotted $12,000,000 to create a campaign for Tazo Tea that both embodied the spirit of Tazo Tea and produced tangible results. &QD@S2BNSSTRDCENTQCHƤDQDMSSXODRNELDCH@SN RTBBDRRETKKXHLOKDLDMS@BQD@SHUD@MCDƤDBSHUD campaign. The campaign was fully executed for a total of $11,798,658. Below is a summary of the campaign budget. 7 target market We understand the needs, wants, and desires of women aged 25-44 based on our primary and secondary research methods. Great Scott! conducted 13 HMSDQUHDVRVHSGVNLDMHMSGDS@QFDS@FDFQNTOSGNQNTFGKX@M@KXYDCSGD,1( MediaMark database, and consumed various media and entertainment that the target market currently enjoys. Although they are often busy professionals, these women view themselves as B@KLDQLNQDA@K@MBDC@MCLNQDQDK@WDCSG@MBNƤDDCQHMJDQR3GDXCQHMJSD@@R a daily ritual. Flavor, familial preferences, and brand social responsibility govern their choice of tea. They are health-conscious; they live active lifestyles and prepare wholesome meals. They are well-educated and socially conscious. They often prefer organic and Fair-Trade products. They appreciate multiculturalism and pride themselves in worldliness. Their relaxation and entertainment often include nature and social activities with friends and family. They consider themselves to have well-developed connections with both themselves and with others. “A woman is like a tea bag- you never know how strong she is until she gets in hot water.” -Eleanor Roosevelt 8 what’s in her bag? what are her new years resolutions? healthy lunch, t inted chapstick, iPad, refillable water bottle, & Eat, Pray, Love 1. buy only Fair Trade beverages 2. become a “locavore” 3. take more t ime t o read f or pleasure how does she unwind? 4. try acupuncture f or t he f irst t ime 5. go somewhere beautiful cooks a challenging new 6. make t ime f or exercise t hree t imes a week recipe, goes t o a yoga7. drink less c offee lates class, walks t he dog 8. drink more tea on a scenic trail, travels, 9. actually grow t omatoes in my garden t his year & watches an o ld movie 10. and basil! 9 target market profiles Bridget is a 40 year old college professor. She is very passionate about education and loves her career. She wakes up everyday happy to go to work, because it isn’t really work at all. One of GDQL@MXNSGDQO@RRHNMRHRSQXHMF@KKCHƤDQDMS SXODR@MCƦ@UNQRNESD@ATSGDQE@UNQHSDƦ@UNQR are those herbal blends . She enjoys gardening and going to the farmers market on the weekends. The main reasons she chooses Tazo is because they care about making sustainablyinformed choices, just like she does. 10 Connie is 26 and fresh out of graduate school. She is young and still yearning for adventure and exploration. She’s a small town girl in the big city just starting her career. She can’t @ƤNQC@SDKDUHRHNMRNRGDV@SBGDRSDKDUHRHNM and movies online. Connie loves nature and misses the many hiking trails available in her home town, so she goes on walks through city parks to reconnect herself with nature. Tazo is her cup of relaxation. It is her transportation into calmer world. Rebecca is a 34 business woman who lives her life by a very structured schedule. She misses the days when she used to travel all the time. Over the years she has become very knowledgeable about tea. She makes sure she drinks tea three times a day and carries her portable mug everywhere. 1DADBB@HRDWSQDLDKXGD@KSGBNMRBHNTR@MC loves feeling alert and energetic. Drinking tea makes her feel good, inside and out. 1DADBB@TRDRCQHMJHMFSD@@R@V@XSNQDK@W and focus on herself, which she doesn’t get SNCNUDQXNESDM.MGDQNMDC@XNƤDUDQX week she enjoy doing yoga and trying new SD@Ʀ@UNQR brand value proposition functional benefits emotional benefits self-expressive benefits 3@YNNƤDQRRTODQHNQ Ʀ@UNQPT@KHSX@MCRNBH@K responsibility with its teas. It @KRNNƤDQRSGDSGDOQ@BSHB@K GD@KSG@MCVDKKMDRRADMDƥSR of the ancient tradition of drinking tea with a uniquely witty and playful personality. 3GDCDƥMHMFPT@KHSXNE the Tazo brand is that it is DWODQHDMSH@K^4MKHJDNSGDQ beverages, tea is ritualistic, @MCD@BGBTOHR@MDWODQHDMBD^3GDOTQONRDNESGHRDWODQHDMBDHR QDK@W@SHNMBDMSDQHMFNERDKE@MCQDITUDM@SHNM^3GD3@YNAQ@MCHRUDQX DWOKHBHSVHSGSGDDLNSHNM@KADMDƥSRNESGDHQSD@RFHUHMFSGDCHƤDQDMS Ʀ@UNQRM@LDRKHJDř9DMŚ@MCř"@KLŚ Drinking Tazo tea projects a sophisticated and worldly HL@FD^#QHMJDQRNES@YNSD@DWOQDRRSGDLRDKUDR@RTOODQ BK@RR^HMCHUHCT@KRVGN@OOQDBH@SD@LD@RTQDNEVGHLRX3GDXB@QD about their wellness and have a moment to relax with a cup of SD@^3@YNSD@CQHMJDQRBNMRHRSDMSKXHCDMSHEXSGDLRDKUDRřB@KLDQ SG@MSGDSXOHB@KBNƤDDCQHMJDQŚ^3GDXKNUDSNBNMUDQRD@ANTSSD@ and easily form community with other tea-drinkers based on this common interest. 11 campaign strategy Our target market consistently assigns more meaning to a cup of tea than that of any other beverage, describing each cup of tea as an experience. They often use the word “ritual” to describe the importance of tea in their daily routine. They further describe tea as an “escape” or a “retreat” when their cup of tea is what transports them away from the chaos of their everyday routine to a calmer place. To address the meaningfulness of tea to our target market of tea-drinkers, we structure our campaign around the experiential PT@KHSXNESD@OQDRDMSHMF3@YN@R@AQ@MCSG@SNƤDQR@TMHPTD@MC superior tea experience. Furthermore, our target market seeks the betterment of self and society, and they are in constant pursuit of these dreams. They are health-conscious, connected with nature, embracing of multiculturalism, socially-conscious, and always seeking enlightenment. We appeal to their dream-chasing idealism with NTQAHFHCD@ř3GDCQD@LHRHMSGDSD@3@YNŚ.TQ@CUDQSHRDLDMSR CDLNMRSQ@SDGNV3@YNƥFTQ@SHUDKXS@JDRHMCHUHCT@KRHMNTQS@QFDS market to wherever they want to be - whether their cup of tea simulates the zen of yoga, the calm of the outdoors, or the adventure of travel. what’s t he big idea? The dream is in t he tea. tazo. 12 art direction The art direction for the Tazo Tea is an expression of Tazo Tea’s packaging design combined with the perceived style of our target market. First, the color scheme of our visual materials includes pastels and light earth tones, associating the brand with healthiness and nature. These materials also convey the value of multiculturalism shared by the Tazo brand and our target market. Arabic and Indian designs on the magazine ads represent the CHƤDQDMSKNB@SHNMR@QNTMCSGDVNQKCVGDQD3@YNSD@HRBTKSHU@SDC The faces in our ads portray what individuals in our target market LHFGSKNNJKHJD@CTKSVNLDMSGNTFGSETKKXDMINXHMF@RSD@LHMF cup of tea. By putting emphasis on the photo instead of the text, we hope to show the positive emotions associated with drinking tea to achieve a sense of calm and simplicity that corresponds with the Tazo brand. creative strategy Through various forms of entertainment and interactive LDCH@SGHROK@MVHKKDƤDBSHUDKXQD@BG@VHCDQ@MFDNE women in the ages of 25-44. From internet movie sites SNOTAKHBQ@CHNNTQLDCH@BGNHBDRQDƦDBSSGDTMCDQKXHMF values of the target market. The advertisements will provide meaningful brand relationships with the target audience through media and promote the concept of “The dream is in the tea. Tazo.” copy writing Our strategy for copywriting was using the same witty and whimsical style of writing that the Tazo brand employs on its packaging and website. In our print ads and radio ad, a narrative RSXKDNEBNOXHRTRDCSNBNLLTMHB@SD@M@MDBCNSDHMSGDƥQRS person, as if telling a story conversationally. We also include 3@YNŗRCDRBQHOSHNMNESGDSD@Ʀ@UNQ@SSGDANSSNLNESGDOQHMS@C ADB@TRDHSDRRDMSH@KKXCDRBQHADRSGDETMBSHNM@KADMDƥSRNESGD product. In all cases, we keep the copy concise and casual. 13 executions: print My travels t o India led me t o an ashram w here I learned t o calm my mind , o pen my heart, and soothe my soul. My journey is most vivid w hile drinking a steaming mug of C alm™. My dream is in t he tea. tazo executions: print While studying in C hina, a family invited me into t heir home for tea brewed from herbs in t heir own garden. This experience will f orever be in my heart. Keeping a garden illuminates a sense of peace and balance in my modern world. I start every morning in my garden with my own Zen ™. My dream is in t he tea. tazo 9DMŷAX3@YNRTRS@HM@AKXRNTQBDRHSRFQDDM@MCGDQA@KLHWSTQDREQNL"GHM@ As a member of the Ethical Tea Partnership, Tazo is working together to improve the environmental impact of tea production and help the lives and communities of tea workers. executions: print creative testing Great Scott! showed the print advertisements as well as the Internet banners to selected members of Tazo Tea’s target market to gain invaluable feedback from consumers that are most likely to be consumers of tea. The information was used to modify current Tazo Tea advertisements as well as provide a useful insight for the production of future advertisements. All my favorite places in the world have mountains. When I l ook out at t he misty peaks t hrough the steam of my morning tea, I feel l ike I c ould be anywhere in t he world. This is how I get ready f or all t he adventures my day will bring. This is how I Refresh.™ My dream is in t he tea. tazo. Initially, the print advertisements had much more copy, but through creative testing we found that consumers were distracted with trying to read the copy. Many said it was hard to QD@C6DSGDMLNCHƥDCSGDOQHMS@CUDQSHRDLDMSR RNSG@SSGDXG@CKDRRVNQCRVGHKDRSHKKDƤDBSHUDKX conveying Tazo Tea’s message. “Work, work, work. Everyday is meetings, accounts, kids, and stress. All I want to do when I get home is relax and enjoy some peace and PTHDSƥM@KKX MCSG@SŗRVGDM(QD@BGENQ3@YN Tea. When I drink Tazo Tea, sitting under the willow tree on spring day, with my Tazo Tea in one hand and a good book in the other. I dream of escaping to a carefree environment with no worries in the world. With my busy life, Tazo 9DMHRSGDNMKXSGHMFSG@SB@MS@JDLDSGDQDŚ banner ads executions: internet & radio radio spot executions: television executions: television media objectives who are we going t o reach? Our target audience consists of women aged 25-44. These women are media-savvy business professionals with higher education concentrated in cities in the north-east and west coast. We are reaching our audience through four media channels, BNMRHRSHMFNE/QHMSHML@F@YHMDR@MCMDVRO@ODQR3DKDUHRHNM BNLLDQBH@KR(MSDQMDS@MC1@CHN where are we f ocusing? The message will be sent out nationally, but it will be especially heavy on the east and west coasts. The east and west coasts will additionally receive radio advertisements, and the New York and Los Angeles regional areas will receive advertisements in newspapers. how will we reach t hem? The advertising campaign will consist of both national and regional ads. The television, internet, and print magazine ads will run nationwide. The print newspaper ads will run in the new york and los angeles regional areas. The radio ads will be placed in large geographic areas on the east and west coast such as, New York City, Boston, New Jersey, Connecticut, Los Angeles, San Diego, San Francisco, and Portland. 20 media strategy reach & frequency Reachof the target market There is large potential for Tazo to become the go-to brand NESD@ENQVNLDMSN^3N@SS@HMGHFGL@QJDSRG@QD&QD@S Scott wants catch women early in their tea-buying decision to acquire new tea drinkers and convert brand loyalists of Tazo’s competitors. (ƨHFWLYH)UHTXHQF\ 4 6NLDMHMSGHR@FDQ@MFD@QDƥMCHMFOQNCTBSRENQSGDQDRSNE SGDHQKHED^3@YNV@MSRSNADNMDNESGNRDKHEDSHLDOQNCTBSR .TQBGNHBDRNEGHFGKXDƤDBSHUDLDCH@VHKKOTS3@YNNMSGD forefront of the specialty tea market. continuity: pulsing %NBTRHMFNMƥKSDQDCGNSSD@RSGDADUDQ@FDHRBNMRTLDC most frequently during the colder months between October @MC%DAQT@QX^+@TMBGNE3@YNŗRAQ@MC@BSHU@SHNMVHKKS@JD place in August, putting our tea brand into customers’ heads before any other brand has a chance to get themselves noticed. 3ULQWDGV in magazines will begin in May before the activation as busy professionals plan their winter holiday and can associate Tazo with an adventurous getaway. Bursting 7HOHYLVLRQDGV will release in a bursting pattern and run September through February to get into the consumers GD@CRCTQHMFSGDBNKCLNMSGR(SHRHMDƧBHDMSSNDMSHBD people to drink hot tea in the summer. Our ,QWHUQHWDGV will be bursting in the coldest months of the campaign while people stay inside for work and play. length and sizes 7HOHYLVLRQRDBNMCRONSRSNADQTMNMAQN@CB@RS@MC B@AKDMDSVNQJRGNVRRODBHƥB@KKX@HQHMFCTQHMFOQHLSDSHLD shows 5DGLR2ONMRNQRGHONERODBHƥBMDVRRGNVR@HQDCM@SHNM@KKX 3ULQWO@FDROQD@CROK@BDCHMGD@UXBHQBTK@SDCL@F@YHMDR IQWHUQHW!Q@MCDCOK@XDQRJHMENQ Pandora ^"NMS@HMRGD@CDQ@MCENNSDQHL@FDRETKK color background, and a video creative "NLLDQBH@KAQD@JRNM'TKTRSQD@LRVHSG video creative media mix 3GDLNRSONOTK@QLDCHTLHMSGD4MHSDC2S@SDRVHKKDƤDBSHUDKX QD@BGVNLDMCTQHMFSGDHQE@UNQHSDRGNVR^ BBK@HLDCOQHLDSHLD RHSBNLRQD@BGLHKKHNMRNEUHDVDQRDUDQXVDDJ^ SGHQSXRDBNMC ad can communicate Tazo’s message clearly. That clarity will speak to our target market in busy moments spent at home. -@SHNM@K/TAKHB1@CHNHR@ONOTK@QENQLNESGDLDCHTL@LNMF VNLDMHMNTQS@QFDSL@QJDS^3GDNQF@MHY@SHNM@BBDOSRM@SHNM@K broadcast sponsorship, and Tazo will be heard as the tea that supports our market’s favorite radio shows. Our target market is full of highly educated professional women who enjoy ^/K@BHMF@CUDQSHRDLDMSR in the print media they consume every day will reach to our market far and wide. reading f or pleasure XD@QNKCRƥMCOKD@RTQDHM(MSDQMDS media forms such as music sites, television RGNVRSQD@LHMFRHSDR@MCLTBGLNQD^'TKT attracts millions of viewers each month, while Pandora reaches 24 million subscribers LNMSGKX^$ƤDBSHUDQD@BGB@MAD@SS@HMDCPTHBJKX with such high viewership. 21 media choice: magazines circulation 305,494 Barron’s 3GHRVDDJKXƥM@MBH@KL@F@YHMD appeals to the professional woman who wants to keep up with the market. circulation 970,733 Travel + Leisure This monthly leisure travel magazine features articles by novelists, poets, artists, and designers. The magazine appeals to those who prefer an upscale destination environment. circulation 1,522,078 Bon Appetit 22 This monthly food magazine appeals to women who have an eclectic taste in food, and can show recipes that use Tazo tea such as chai-infused cookies. circulation 811,714 Conde Nast Traveler This monthly high-end travel magazine appeals to women who like to travel to luxury destinations. Portion of the magazine is dedicated to business travelers. circulation 1,227,707 Vanity Fair 3GHRLNMSGKXBTQQDMS@Ƥ@HQR fashion and pop culture magazine allows women to keep up to date on the news and lifestyle in an up-scale and more circulation 463, 385 W This monthly fashion magazine features the elite of fashion and entertainment in American and European society, which appeals SNVNLDMVGN@OOQDBH@SDSGDƥMDQ things in life. media choice: radio talk news shows Through primary research, it was found that the target market for Tazo Tea listens to the radio frequently. 3GDXOQHL@QHKXKHRSDMSN-/1(MCDODMCDMS/TAKHB 1@CHN@MCNSGDQRS@SHNMRNƤDQHMF@U@QHDSXNEMDVR and information shows. By underwriting popular shows such as “This American Life” and “All Things Considered”, Tazo will begin to establish a truly meaningful relationship with listeners in our target market. San Francisco Los Angeles Portland San Diego New Y ork C ity Boston New Jersey Connecticut 23 media choice: television 2YDWLRQ@B@AKDBG@MMDKVHSG@LHRRHNMSNřDMSDQS@HMHMROHQD@MCDMF@FDSGD@QSHRSHM@KKNE TRŚ/QNFQ@LRQ@MFDHMSNOHBEQNL@QSƥKL music, contemporary culture, and travel. The network teams up with American cultural institutions and arts education groups to promote creativity through interesting content. Weekend nights comprise of So You Think You Can Dance marathons watched primarily by women in our target market. 7KH&RRNLQJ&KDQQHO@B@AKDRS@SHNM for the avid cooking enthusiast who values healthy, natural, and delicious food & drink. “Good Eats” airing Wednesdays and Fridays at 8 pm, caters to foodies with a sense of humor and interest in pop culture. )R[@K@QFDAQN@CB@RSMDSVNQJVHSGNQHFHM@K@MC KHBDMRDCSDKDUHRHNMRGNVRQ@MFHMFEQNLƥBSHNM@K dramas and comedies to news specials and sports programming. Tuesday night primetime revolves around the new original comedy New Girl starring 9NNDX#DRBG@MDK3GDRGNVHRV@SBGDCAX million people and is a hit in our target market. $%&.MDNESGDNQHFHM@K broadcast network stations that competes with FOX, CBS, and NBC for the most popular network. The channel tries to appeal to families and individual members of the family unit with diverse programming. Primetime on Wednesday night revolves around Modern Family, an ensemble comedy about @QDCDƥMDC LDQHB@M family structure. The show is watched by 12.7 million people and has won many Emmys for the unique and entertaining look at American life. 6XQGDQFH@TMHPTDB@AKDBG@MMDKGHFGKHFGSHMFř6G@SŗR Next, Now” reaches 40-million households with an age group between 25-54 seeking to BDKDAQ@SDSGDBQD@SHUHSXNE LDQHB@M@QSLTRHBƥKL@MCBTKSTQD3GD,NQSHƥDC2DRRHNMR is a primetime original series airing Monday nights that interviews professionals in SGDDMSDQS@HMLDMSHMCTRSQXRTBG@R$C'DKLR)DMMHEDQ&QDX@MC,Nŗ-HPTD@ANTSSGDHQBKHLAEQNLBGHKCGNNCSN stardom. media choice: internet 'TKTHR@MNMKHMDUHCDNRDQUHBDSG@SBNMMDBSRLHKKHNMR of people with their favorite television shows, movies, @MCBKHORD@BGLNMSG'TKTFHUDR@CUDQSHRDQRFQD@S opportunities to associate their brand with the premium online video content of their choice. This allows advertisers to connect with engaged consumers that @QDLNQDKHJDKXSNAD@AQ@MCŗRS@QFDSL@QJDS'TKT also reaches consumers through its ad-supported RTARBQHOSHNMRDQUHBD'TKT/KTR This form of internet media is considered to include “All SGDMDVRSG@SŗRƥSSNQD@CŚHSBNUDQR@M@QQ@XNEAQD@JHMF news, multimedia, business, sports, movies, travel, books, jobs, education, real estate, cars and more. The target market enjoys being “in the know” and since this newspaper covers many informative aspects of everyday life, it is a perfect form media choice. Pandora connects to more than 200 electronic consumer CDUHBDRRTBG@RRL@QSOGNMDR35ŗR!KT1@XOK@XDQR iPads, in-home connected devices, and more. Tens of millions of people in the United States alone use Pandora to listen to their favorite music. Pandora reaches on average 24 million people every month. Each person can customize their own personal station by simply inputting a single word through the music genome project. This allows consumers to listen to whatever music they want, when they want. (,#A(MSDQMDS,NUHD#@S@A@RDHR@M online database that provides people with a wealth of information relating to movies, televisions shows, actors, production crew ODQRNMMDKUHCDNF@LDR@MCDUDMƥBSHNM@K characters from movies and televisions shows. With over 100 million unique viewers each month it is one of the most popular online entertainment sites and is only gaining more and more viewers each month. IMDb can be used on mobile devices to instantly view over 6,000 movies and television shows from CBS, Sony, and a selection of HMCDODMCDMSƥKLL@JDQR The Wall Street Journal has the largest circulation in the United States delivering 2.1 million copies each year, which includes over 400,000 paid online subscriptions. In 2004 the Wall Street Journal released its Wall Street Journal Online mobile application. Now subscribers can access content wherever they are from a mobile device. They recently launched a worldwide expansion of the website, which now includes the major foreign-language editions. Its readership mainly consists of people that have management positions who are interested in reading about ƥM@MBH@K@MCHMSDQM@SHNM@KATRHMDRRMDVR(SG@R@KRNRGNVM interest in buying it’s long time rival, Financial Times. 25 media scheduling Weeks: Print W Vanity Fair Bon Apetite Traveler Travel & Leisure Baron's L.A. Times New York Times Jan Feb 1234 1234 April May 1234 1234 June 1234 July Aug Sept 1234 1234 1234 1 6 6 6 10 10 20 20 20 40 40 600,000 600,000 600,000 1,200,000 1,200,000 Total Cost: 4,200,000 Internet Pandora Hulu nytimes.com wsj.com 3 3 4 4 4 1,080,000 1,200,000 120,000 120,000 120,000 Total Cost: 2,640,000 Radio: NPR %(%) )& Los Angeles Portland San Diego New York City Boston Connecticut New Jersey 6 6 6 6 6 6 6 6 6,400 78,400 4,240 24,000 64,000 4,640 28,000 64,000 Total Cost: 273,680 $11,798,658 1 1 1 1 1 1 1 1 1 1 2 2 2 5 5 2 2 2 5 5 2 2 2 5 5 2 2 2 5 5 1 1 1 1 1 1 2 1 1 6 6 6 10 10 Costs 4 1 1 1 1 1 1 1 1 1 Nov Dec Executions 1234 1234 577,758 1,077,906 1,011,220 716,178 522,300 324,076 40,020 87,900 Total Cost: 4,084,978 1 1 1 1 1 1 Oct 1234 6 6 7 6 5 7 3 3 TV Good Eats &(* /) New Girl Modern Family 1 1 1 Mar 1234 Grand Total 26 media budgeting Magazines : all executions are 1 page spreads 1. 2. 3. 4. 5. 6. Total Cost Title W Barron’s Conde Nast Traveler Vanity Fair Travel & Leisure Bon Appetit # of times 6 7 6 6 5 6 Internet Cost per page 96,293 46,296 119,363 179,651 104,460 144,460 Total Cost 577,758 324,076 716,178 1,077,906 522,300 866,760 $ 4,084,976 Website 1D@BG Frequency Impression CPM Total Cost Pandora 6m 3 18 m $60 1,080,000 'TKT 6m 3 18 m $100 1,200,000 NYtimes.com 4 m 3 12 m $8 120,000 LAtimes.com 4 m 3 12 m $8 120,000 IMDb.com 3 12 m $8 120,000 4m Total Cost $ 4,273, 422 Newspapers : all executions are 1/2 page spreads 1. 2. Title # of times Cost per page New York Times 3 29,300 Los Angeles Times 3 13,340 Total Cost Total Cost 87,900 40,020 $ 127,920 Radio : each commercial is a 30-second spot City or State San Fransisco Population 800,000 &1/ 100 CPM $800 Total Cost 6,400 Los Angeles Portland San Diego New York City Boston Connecticut New Jersey Total Cost 9,800,000 530,000 3,000,000 8,000,000 580,000 3,500,000 8,000,000 100 100 100 100 100 100 100 $9,800 $530 $3,000 $,8,000 $580 $3,500 $8,000 78,400 4,240 24,000 64,000 4,640 28,000 64,000 $ 273,680 Television : for each execution Great Scott has budgeted, 1 rating point Show Good Eats Mortifed Sessions So You Think You Can Dance Executions 20 20 20 Cost per point $30,000 $30,000 $30,000 Total Cost 600,000 600,000 600,000 New Girl Modern Family Total Cost 20 20 $30,000 $30,000 1,200,000 1,200,000 $ 4,200,000 27 brand activation a taste of serenity objective: To allow a traveler to immerse themselves in the calmness, HMSQHFTHMF@MCƦ@UNQETKDWODQHDMBDNE3@YN3D@ strategy: 3NHLOKDLDMS@M@QD@NEř9DMŚHM@BNƤDDSD@B@EDKNB@SDCHM K@QFD@MCONOTK@Q@HQONQSR@QNTMCSGDBNTMSQX)%*2%. 3+ "QD@SD@RO@BDENQEQDDR@LOKHMFNE3@YN3D@Ʀ@UNQRRNSG@S people can taste the richness of the tea and experience a getaway within the stress of an airport. Coupons would also be distributed in these cafes that would incentivize customers to purchase and experience SGDLDLNQ@AKDƦ@UNQDWODQHDMBDRNE3@YNSD@@MCHLLDQRD themselves in the tranquility before & potentially enhancing their day of travel. objective: strategy: 28 show us your mug shot To build a better relationship with Tazo Tea customers by collecting personal stories from individuals about their favorite mugs To use Facebook to promote Tazo Tea by asking people who visit the Facebook page to send in a picture of them with their favorite mug. #QHMJHMFXNTQE@UNQHSD3@YN3D@Ʀ@UNQHRLTBGLNQDDMINX@AKD when you are drinking it out of your favorite mug! People will be taken from the Tazo Tea Facebook page to the Tazo Tea website where they will be prompted to submit a picture of themselves with their favorite mug as well as download free coupons. evaluation Tazo Tea’s goals for this advertising B@LO@HFM VDQD SN HMBQD@RD R@KDR AX @MCSN@BGHDUD@V@QDMDRR3@YN3D@ŗR campaign was executed over a period of one year. Great Scott felt it was important to collect quantitative data not just at the end of the year, but throughout the entire year. The increase in sales was recorded each month. To quantify the DƤDBS NE SGD B@LO@HFM QDF@QCHMF AQ@MC awareness how many individuals visited the website and the facebook page each month will be documented as well. !"## 29 great scott! biographies meet erin Erin Irby is an Integrated Marketing Communications junior at Ithaca College. She is the president of Active Minds, a national organization that promotes mental health and positive stress relief on campus. She has volunteered at the local library, the TCPL, for the past two years and now serves as their Foundation’s development intern. Erin delights in the beauty of everyday life, the warmth of the radiant sun, and SGDINXNEKHUHMF2GDKNUDRSNCQHMJ9DM read a good comic book in her backyard, and watch the wildlife play. 30 meet jenna Jenna Jablonski studies Integrated Marketing Communications and Spanish as a junior at Ithaca College. She stays busy working for the Ithaca College .ƧBDNE2STCDMS$MF@FDLDMS@MC ,TKSHBTKSTQ@K Ƥ@HQRUNKTMSDDQHMFHMSGD community, and enjoying the natural wonders of the Ithaca area. Jenna loves to start her days with Tazo Black Awake Tea and her dream is to hike among the giant redwoods in Northern California. meet nate Nate Lawrence is a Cinema Production Major and an IMC Minor. During his college career, Nate has focused on writing and directing dramatic M@QQ@SHUDRGNQSƥKLR(MSGDRTLLDQNEGD interned at a commercial production company BNMMDBSDCVHSGK@QFDL@QJDSHMFƥQLRKHJD QMNKC 6NQKCVHCD'DGNODRSNBNLAHMDGHRBQD@SHUHSXHM producing motion picture media and knowledge of the industry to build a successful career as a director or commercials, music videos, and ED@STQDƥKLR Nate’s dream escape is into the snowy Sierras around Lake Tahoe in California. Snow, inspiring terrain, and culture draw Nate to his favorite location to snowboard in the United States. After a long day of riding the best snow in the West, nothing sounds better than a hot mug of Darjeeling tea to unwind. meet zach 9@BG@QX,HKKNMHR@RDBNMCXD@Q3DKDUHRHNM 1@CHNL@INQ@SSGD1NX'/@QJ2BGNNK of Communications at Ithaca College with a minor in Integrated Marketing "NLLTMHB@SHNMR'@HKHMFEQNL$@RS Meadow, NY on Long Island, he does not take too kindly to the winters of upstate New York. In his spare time he likes to take long walks on the beach, go rock climbing, and read a good book. 'HRCQD@LHRSNLNUDSN-DV8NQJ"HSX and work for Saturday Night Live on NBC 4MHUDQR@K@S1NBJDEDKKDQ/K@Y@@MCCQHMJ 1DEQDRGNMGHRBNƤDDAQD@J meet sarah Sarah Parker is a sophomore Integrated Marketing Communications major with a minor in Politics. She lives on the -NQSG%NQJNE+NMF(RK@MC-DV8NQJ'DQ favorite activities include sailing and coloring. My dream is to be on a warm, sandy beach watching the ocean waves crash while drinking my favorite Tazo Tea Ʀ@UNQ"@KL meet tracy 3Q@BX1HU@RHR@ITMHNQ+DF@K2STCHDRL@INQVHSG@LHMNQ in Integrated Marketing and Communications from Long Island, New York. She is a member of the IC Women’s Lacrosse Team and a member of the Student Athletic Advisory Committee. Tracy partakes in the Ithaca College ,NBJ3QH@K3D@L@MCVNQJRVHSG@KDF@KƥQL@SGNLDNM AQD@JREQNLRBGNNK3Q@BXG@RADDM@O@QSNE'@AHS@SENQ 'TL@MHSXATHKCRVGDQDRSTCDMSRGDKOATHKCGNLDRENQ local families and families across the country. Tracy is an avid member of Korean style yoga her local community @SGNLD@RVDKK@R!HJQ@LXNF@RGDƥMCRSD@SNNAS@HM the perfect balance of health and serenity that gets her through each day with enthusiasm and wonder. 3Q@BXDMINXRCQHMJHMFSGD3@YNƦ@UNQŖ/@RRHNMŗ@MCCQD@LR of traveling to an array of places, experiencing all the CHƤDQDMSBTKSTQDRSG@SL@JDSGHRVNQKCRNAD@TSHETK@MC unique. 31 creative brief 32