Dear Travel Professional, At MLT Vacations we recognize the

Dear Travel Professional,
At MLT Vacations we recognize the importance of travel agents and are committed to providing
you with a broad variety of leisure travel options to sell to your clients, attractive commissions
and reward programs just for you, plus industry leading marketing tools and customer support.
I know how valuable your time is, and I thank you in advance for reviewing all of the enclosed
information explaining how MLT Vacations can help you grow your business.
As of January 1, we are operating and managing United Vacations®. This exciting addition to
our line-up has given us the opportunity to expand our products and offer more options to
you. United Vacations, along with our other brands—Delta Vacations®, Continental Airlines
Vacations®, and Worry-Free Vacations®—offers your clients the vacation experience that is just
right for them at a price that works for their budget.
MLT Vacations provides travel agents with the most flight options, the best package air pricing,
and a terrific selection of hotels with attractive rates to all of the world’s best-loved vacation
destinations, including high-end luxury vacations and comprehensive destination wedding and
honeymoon vacations.
I would like to personally invite you to join the more than 28,000 travel agencies who sell MLT
Vacations products every day. Registering online is easy at worldagentdirect.com or call our
Sales Support team at 1-800-283-7268.
All of us at MLT Vacations are looking forward to working with you!
Sincerely,
Ken Pomerantz
President and Chief Marketing Officer
MLT Vacations
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Who is MLT Vacations?
Staff: More than 600 employees
MLT Vacations Co-Presidents: Ken Pomerantz and Larry Chestler
Distributors: More than 28,000 travel agencies
Travelers Served: Approximately one million each year
Offices: Edina, MN and Minot, ND
MLT Vacations is one of the largest providers of vacation packages in the United States, managing multiple
vacation brands including Delta Vacations®, Continental Airlines Vacations®, United Vacations®, and
Worry-Free Vacations®.
We leverage our 40 years of experience to provide travel agents and their clients with access to air inventory at the best
prices, plus a terrific selection of hotels with attractive rates to more than 250 of the world’s most popular vacation
destinations. Our extensive network and strong partnerships allow you to offer your clients the best vacation experience
at the best price—guaranteed.
In addition to providing you with a one-stop source for a broad variety of leisure travel options, we also support our travel
agent partners with:
• Generous commissions on all vacation package components, including all airfares, in all classes of service, with no caps
• Lucrative incentive programs with opportunities to earn cash, reward travel, and other prizes
• Ongoing training and education, including MLT University, one of the largest industry education events of its kind, along
with regional events to inform travel agents about our products and programs
• Marketing and sales tools to help increase your business
• Superior service and support from our team of travel industry professionals
To learn more about the products and services offered by MLT Vacations or to make
an online reservation, visit worldagentdirect.com.
Delta Vacations, Continental Airlines Vacations, United Vacations, and Worry-Free Vacations are managed, operated, and marketed by MLT Vacations.
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Contact Information
Reservations and Assistance
1-800-727-1111
(for all brands)
Current Reservations (when you have the booking number)
Prompt 9
For the fastest service with a current reservation, enter 9 followed by the booking number or group contract
number. 7 days a week; 6:00am – 11:00pm Central Time.
New Reservations
To book or learn more about any of our products. 7 days a week; 6:00am – 11:00pm Central Time.
Prompt 2
Current Reservations (without the booking number)
To access a current reservation without the booking number. 7 days a week; 6:00am – 11:00pm Central Time.
Prompt 3
Group Reservations
Prompt 4
For a group reservation of 20 or more passengers. If you have Group contract, enter 9 followed by the Group
contract number. Monday – Friday; 8:00am – 6:00pm Central Time.
Accounting
For assistance with payment-related questions. Monday – Friday; 8:00am – 4:30pm Central Time.
Prompt 5
Technical Help
For technical help with WorldAgent Direct. 7 days a week; 6:00am – 11:00pm Central Time.
Prompt 6
Agency Support
1-800-283-7268 / Monday – Friday; 8:00am - 7:00pm Central Time.
For assistance with opening new accounts, travel agent incentives, and Affliliate Referral registration and support.
Customer Relations
Phone: 1-701-420-6173 / Monday – Friday; 8:30am – 5:00pm Central Time.
Fax: 1-701-420-6287
E-mail: [email protected]
For travel agent assistance with post-travel issues.
Destination Help Center
1-800-487-0740 / 7 days a week; 24 hours a day. For customer assistance during their travel.
MLT Vacations Mailing Address
MLT Vacations / P.O. Box 5040 / Minot, ND 58702
For overnight payments: MLT Vacations / 2915 North Broadway / Minot, ND 58703 / 701-839-5555
Delta Vacations
LIFESTYLE Collection — Romance and Luxury
Reservations
1-866-758-2936 / Monday - Friday: 7:00am - 7:00pm, Central Time.
Destination Help Center for customer assistance during their travel.
1-877-777-3709 / 7 days a week; 24 hours a day.
Ski
1-800-754-8599 / Hours vary by season.
Tours and River Cruises
For tours to Asia:
1-800-727-1111 / 7 days a week: 6:00am - 11:00pm, Central Time
For tours to all other destinations:
1-866-574-7102
Monday - Friday: 7:00am - 7:00pm; Saturday: 8:00 am - 4:30pm; Sunday: 8:00am - 4:30pm, Central Time.
For assistance with new or existing Globus family of brands reservations.
Continental Airlines Vacations
SelectEscapes — Romance and Luxury
Reservations
1-866-758-2936 / Monday - Friday: 7:00am - 7:00pm, Central Time.
Destination Help Center for customer assistance during their travel.
1-800-943-6315 / 7 days a week; 24 hours a day.
Ski
1-800-778-5547 / Hours vary by season.
Escorted and Independent Tours
For tours to Asia:
1-800-727-1111 / 7 days a week: 6:00am - 11:00pm, Central Time
For tours to all other destinations:
1-866-574-7115
Monday - Friday: 7:00am - 7:00pm; Saturday: 8:00 am - 4:30pm; Sunday: 8:00am - 4:30pm, Central Time.
For assistance with new or existing Globus family of brands reservations.
United Vacations
Romance and Luxury
Reservations
1-866-758-2936 / Monday - Friday: 7:00am - 7:00pm, Central Time.
Destination Help Center for customer assistance during their travel.
1-800-218-3515 / 7 days a week; 24 hours a day.
Ski
1-800-309-4543 / Hours vary by season.
Asia
1-888-288-7170 / Monday - Thursday: 8:30am - 1:00am; Friday: 8:30am - 8:00pm; Saturday:
9:00am - 5:00pm, Central Time.
Africa and South Pacific (Australia and New Zealand)
1-800-917-9246 / Monday - Friday: 8:00am - 6:00pm, Saturday 9:00am - 4:00pm, Central Time.
Delta Vacations, Continental Airlines Vacations, United Vacations, and Worry-Free Vacations are managed, operated, and marketed by MLT Vacations.
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©Palace Resorts.
Romance, Perfected
With our Romance products, we’ve designed the most romantic destination wedding and honeymoon getaways.
How to Book a Romance Vacation
Talk to the Experts
• Look for the Specialty Vacations section on the
WorldAgent Direct home page and select Romance
Our Romance specialists are experts in the Romance business and are available to assist you with recommendations
and help you secure all the details of your clients’ wedding.
Our specialists:
• This page gives you all the details on our Romance
destinations and money-saving offers
• Click “Book Wedding” or “Book Honeymoon” on the
right-hand side to start your booking
• Have visited the resorts where your clients will be staying
• Are in contact with the onsite wedding coordinator
• Are your personal advisors
Romance Inclusions
• Complimentary honeymoon amenities
Savings for Everyone
• Complimentary destination wedding packages
• Guests can save up to $200 on their flight and hotel
vacation to attend a wedding in Mexico, the Caribbean,
Hawai’i, or Las Vegas
• Upgraded destination wedding packages for purchase at
select resorts
• Upgraded transfers in select destinations
• Upgraded documents
• Plus, for every booking made using this offer, the wedding
couple will receive a rebate, up to the total cost of their
own reservation
Romance
MLT Vacations offers honeymoon packages to Hawai‘i, Mexico, and the Caribbean.
Destination wedding packages are available to Mexico, the Caribbean, Hawai’i, and Las Vegas.
worldagentdirect.com or 1-866-758-2936
Delta Vacations, Continental Airlines Vacations, and United Vacations are managed, operated, and marketed by MLT Vacations.
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©One&Only Resorts.
The Definition of Luxury
Our Luxury vacations offer travelers the pinnacle of vacation excellence,
where your clients will experience a new level of vacation distinction.
The Difference is in the Details
Hands-on Service
• First-class/business-class airfare*
Impeccable service before, during, and after the trip,
as well as personalized benefits like concierge or butler
service in select destinations, will satisfy the most
seasoned traveler.
• Exquisite accommodations
• Private sightseeing tours
• VIP private transfers or upgraded car rental
• Upgraded personal travel documents
• Travel protection
• And more
Highly Skilled Specialty Agents
Work with our Luxury Specialists to create the perfect
vacation package for your clients. Our dedicated team of
professionals will ensure every detail is taken care of.
LUXURY
Luxury vacations are available to Cancún, Riviera Maya, Los Cabos, Puerto Vallarta, Riviera Nayarit,
Punta Cana, Jamaica, London, Arizona, California, Florida, Hawai’i, and Las Vegas.
worldagentdirect.com or 1-866-758-2936
Delta Vacations, Continental Airlines Vacations, and United Vacations are managed, operated, and marketed by MLT Vacations.
*Where service is available.
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