NV Brochure - NuVista Living
Transcription
NV Brochure - NuVista Living
Excellence We strive to deliver the highest quality and greatest value through our fully coordinated approach to healthcare. Integrity We have a high level of integrity within our care delivery. We provide the right care at the right time. Caring We respect our customers and each other so that we can provide insightful and compassionate care by creating an environment that fosters participation in the healing process. NuVista Living features an innovative and technologically advanced recovery environment that is led by our high performance care teams. We continuously adopt innovative approaches that are driven by our performance. These result in our most important measure of success - NuVista patients consistently achieve the fastest return home with improved overall health. Our unique, patient-centric approach coordinates every aspect of your recovery, from pre-habilitation through your return to health and independence. NuVista’s team approach, advanced technology and personalized recovery plans ensure you achieve optimal results. NuVista provides an unparalleled level of healthcare and resources needed to Inspiration We inspire each other, our community and our customers to explore innovation through advanced technology that allows for high performance healthcare delivery. accelerate and maximize your recovery outcomes combined with the comfortable, welcoming atmosphere of home. PAGE 2 WELCOME TO NuVISTA LIVING WELCOME TO NuVISTA LIVING PAGE 3 Understanding that the healthcare patient of today and the future does not want to settle for yesterday’s or today’s care delivery models, we created NuVista Living. The result is the most advanced patient experience driven by a care system that offers the first alternative to traditional healthcare delivery. At NuVista Living, we not only give our customers a choice, but we know we are providing our customers with a “smart choice” in how they experience and receive their healthcare services. When you walk through the doors at NuVista Living, you are entering into the future of how healthcare should be experienced. The right care at the right time comprehensive and proactive care with successful outcomes - is the result of all aspects of the NuVista commitment and experience for our customer. We are effecting change through our innovations and passion to provide patients with the best healthcare possible. In 2007, we stepped back and carefully looked at the traditional healthcare delivery models. We then undertook six steps that we knew would make NuVista Living the most advanced post-acute PAGE 4 HOW NuVISTA IS CHANGING HEALTHCARE HOW NuVISTA IS CHANGING HEALTHCARE PAGE 5 The six steps with which NuVista created your most advanced recovery choice! NuVista focused on bringing the best healthcare solutions to the communities that we serve NuVista created “High Performance Healthcare” by fully integrating our technologies and tools NuVista Living was founded through the collaborative vision of the nation’s most experienced and successful healthcare executives. With strong local ties to their Florida communities, this group is committed to social Our goal is the best result through smarter technology. Our entire care environment communicates on one centralized platform to enable accurate, comprehensive, real-time information capture and exchange across every aspect of the care continuum. Every care provider has immediate access via bedside and mobile devices to complete information on patient data including medications, vital signs, dietary information, caregiver/physician notes and therapy progress. NuVista reengineered the entire care experience NuVista built a team based on excellence recovery, we provide an unsurpassed patient experience. for patient care. As a result, our team perfectly aligns care delivery with patient experiences and outcomes as the focal point. NuVista coordinated care delivery Our coordinated care commitment provides seamless transitions from pre-surgical planning through recovery and the transition to home. As the only provider with a full spectrum of care settings, NuVista accommodates every rehabilitation need within one cohesive team culture. The best care environment in the nation demands the best care team to deliver on our mission and vision. The result – your quickest and healthiest return home… Fastest recovery time Over 95% of the patients in our short-term therapy programs return home in less than 20 days. NuVista designed the most advanced environment of care • Spacious patient rooms are equipped with the most advanced technology, safety features and patient comforts. • We offer the most advanced rehabilitation environment in the nation. • Throughout the recovery experience, NuVista patients work with the most skilled and highest performing care team. Active recovery On average, our patients receive two hours of physical therapy and occupational therapy daily, 7 days a week. Goals met 98% of our patients return home without requiring continued inpatient care. PAGE 6 NuVISTA LIVING PATH TO RECOVERY PAGE 7 POST- DISCHARGE PRE-ADMISSION - SMART HEALTHCARE PROGRESS Clinical evaluation Family tour Clinical acceptance Rehab education session Primary physician coordination - Ongoing care plan evaluation Continued customer / family education Discharge disposition update Estimate length of stay ADMISSION - Medical record initiation Medical assessment Nursing assessment Therapy evaluation Case management/social services assessment - Physician orders - Follow up phone call 3-5 days post discharge - Transportation scheduled & system that offers cable TV and movies as well as delivers Increases stability, decreases the incidence of falls, reduces the number and severity of pressure wounds, and enhances lung function and circulation. - Communication with post-discharge care provider - Follow up home visit for health review & compliance - If outpatient at NuVista, coordinate Nurse Practitioner visit for assessment, review of medical compliance & general checkup DISCHARGE PLANNING Upon your arrival at NuVista Living, you will personally be welcomed by our healthcare concierge. Enjoy the luxury of an easy coordination of every aspect of your arrival and a smooth transition into complete NuVista healthcare. - EVALUATION Summary presentation of team assessments Clinical/therapy expectation Customer / family education Potential health factors Care plan education Goal planning Initial discharge planning Discharge disposition & education Equipment needs - long & short term plans - Care expectation - Family meeting - Self-medication education - Recommendations/referrals for recovery services - Finalize equipment needed at discharge - Transportation arrangements - Home assessment - Home exercise / conditioning program DAY OF DISCHARGE - Summaries completed - Prescriptions ready - Physician’s discharge summary completed Medication coordination Discharge recap for nursing & staff communication Discharge summary in medical record & for customer NuVista uses Sonitor’s ultrasound technology to track equipment, patients and staff in order to improve safety, Every patient room and care area in the NuVista Living community is wirelessly connected to our electronic medical record system, allowing our team to immediately document care and access information. PAGE 8 THE NuVISTA EXPERIENCE YOUR CULINARY EXPERIENCE PAGE 9 our well-being and healing, especially in a care setting. NuVista Living communities are designed and built utilizing “evidence-based design principles” which incorporate building design features intended to improve patient and staff well-being as well as patient recovery and safety. While being beautifully appointed and inviting, the NuVista • • • • Improve Patient Stress Improve Depression Improve Spatial Disorientation Improve Patient Privacy • • • • Foster Social Support Increase Staff Effectiveness Improve Patient Sleep Improve Medical Errors The “patient experience” addresses every aspect of our patients’ environment, programs and caregivers. Our culture is focused on Eat Healthy....Be Healthy Every day, we make food choices that impact our bodies’ health and ability to function. Poor eating habits contribute to chronic diseases including hypertension, heart disease, cancer and diabetes. At NuVista, we believe that good nutrition is essential to health and wellness at every stage of life, but especially when the body is in a weakened or injured state. A balanced diet, with adequate calories, carbohydrates and protein, is vital to healing and recovery. At NuVista, our chefs prepare gourmet meals that are both healthy and delicious. With a three course menu created daily, you are able to make meal selections from multiple beautifully prepared and nutritious choices. All meals in a beautiful setting with exceptional service and attention to your needs. environment and the greatest employee engagement. We provide outstanding and compassionate care and service throughout every aspect of NuVista Living. • Chef prepared dishes • Three course service • Nutritionally balanced recipes • Custom dietary plans PAGE 10 NuVISTA REHABILITATION Our rehabilitation programs look at the entire recovery plan to provide the most complete and proactive treatment. To keep you on the path of getting stronger faster and maintaining optimal health, we offer additional support to our • therapeutic activities • education programs • group discussions • individual counseling sessions NuVISTA REHABILITATION recovery goals. Our patient-centered care promotes active patient participation and makes you an integral part of the team and decision-making process. We have found that the harder patients work during their rehabilitation, the quicker they are able to recover and regain an independent lifestyle. effective care possible. Patients receive intensive therapy six to seven times per week with access to physician and rehabilitation nursing services 24 hours a day, 7 days a week. As a result, NuVista patients experience the fastest recovery times with the best outcomes. PAGE 11 PAGE 12 COORDINATED CARE NuVISTA OUTPATIENT & NuVISTA AT HOME The transition from NuVista Living short-term rehabilitation into your of your recovery, continued health and NuVista experience. PAGE 13 NuVista outpatient programs allow you to continue your rehabilitation without the disruption of having to switch care providers, start a new program or familiarize yourself with a new care setting. The NuVista team is dedicated to continuing your recovery and preventing re-injury so patients return to and maintain active and healthy lifestyles. • • • • Physical therapy Occupational therapy Speech therapy Language therapy We’ve also established partnerships with physical therapy clinics throughout the community so you can select a location that is the most convenient for you. Our primary goal is to keep you safe, healthy and living in the comfort of your own home. When additional care is needed, we deliver the NuVista Living experience to your home with our personalized home health programs designed to continue the recovery process and improve overall health and wellness. We provide patients and their loved ones the best care, education • • • • Skilled nursing Physical and occupational therapies Speech therapy Medical social workers PAGE 14 CHANGING THE GAME NuVISTA LOCATIONS PAGE 15 To our customers, had a goal to disrupt and transform the delivery of healthcare services in Florida. Our vision is based on a fundamental market-driven promise to create and more responsive healthcare system. I personally believe that NuVista will create the strongest competitive advantage given our ability to think differently and my personal drive and passion to succeed in changing the game. EQUESTRIAN I welcome you to experience the most advanced healthcare CHOICE in the nation…right here in your community. Welcome to healthcare the way it should be experienced! NuVista Living Palm Beach Paul Walczak 10330 NuVista Ave. Wellington, FL 33414 Designed to change the healthcare experience forever in Palm Beach, NuVista Living at Wellington Green is unlike any other post-acute care community built in the nation. NuVista Living at Wellington Green offers a 120-bed, all private room, post-acute rehabilitation center combined with 52 assisted living residence apartments, all within one campus located in the heart of Palm Beach County. Wellington, Florida was chosen as one of the top 100 places to live by Money Magazine! nvliving.com 561.795.3360 Short-Term Rehabilitation Assisted Living Outpatient Rehabilitation SHOPPING DINING PAGE 16 NuVISTA LOCATIONS NuVISTA LOCATIONS ARTS & CULTURE COMMUNITY LIVING RESEARCH RECREATION NuVista Living Institute for Healthy Living Jupiter, Florida NuVista Living Tampa 19091 North Dale Mabry Highway North Tampa, FL 33548 NuVista Living of Tampa brings our technologically advanced post-acute rehabilitation care services to the rapidly growing northern Tampa communities. NuVista Living of Tampa is a 120-bed post-acute care community featuring 56 private rooms that offer the most advanced transitional healthcare experience in the nation. nvliving.com 813.751.0557 Short-Term Rehabilitation Outpatient Services Coming soon to Jupiter, FL, the Institute for Aging, Life Science and Research represents a collaborative effort among the leading healthcare providers, educators and researchers to deliver the most advanced patient experience and value. The Institute consists of • A 100,000 square foot post-acute care environment that combines 129 private rooms and outpatient rehabilitation services • 70 assisted living residences • 30 unit memory care and neurological research center This truly groundbreaking, unique effort is leading the way in transforming the future of healthcare delivery, post-acute care and retirement living. Post-Acute Care Services Inpatient Rehabilitation Services Assisted Living Memory Impaired Services Outpatient Rehabilitation Services 877-9NUVISTA HEALTHY LIVING PAGE 17 RECREATION NuVista Living does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.