MAC MAY June 2014.indd

www.midatlanticassociation.org
New DLI/MAC Dues Structure A Great
Success!
MAY/JUNE
2014
AS ANNOUNCED IN THE LAST
ISSUE OF THE MESSENGER, DLI
AND MAC HAVE CHANGED
THE DUES STRUCTURE.
So far, the early reports from the
membership have been greatly appreciative and receptive.
Size Doesn’t Matter any more!
Members are embracing the new
philosophy of pay for the level of
service you require, and pay based
on what you use for products and services.
IN THIS ISSUE
The Silver Membership continues to be the overwhelming popular choice, with many
members suggesting the Gold Membership provides some of the best values. With DLI
located in the backyard of most MAC members -- the Premier Membership offers some of
the best educational values possible. For many DLI members, the cost of sending students
to the best drycleaning school in the country can be prohibitive, but for MAC members the
luxury of world-class training available within a short drive makes this Membership even
more valuable.
President’s Message .........................3
“I think the membership is really embracing this new philosophy,” offered MAC Executive Director Peter Blake, “but because it is new, and a big departure over the way we have
always calculated member sip -- it is taking a little more time for members to make the
decision. Once you evaluate the different levels, I think most members realize they really
want to be in the Silver category as a minimum. Then they can evaluate their usage and
needs -- and possibly go up to Gold or Premier in the future.”
DLI Awards $5,000 Prize
YouTube Video.................................7
Meet the Allieds: James Peuster
of The Route Pro ..............................4
In Memoriam: Mike Levine ............6
DLI Hanger Recycling
Hits Goal ..........................................8
As members current membership expires, they will be transitioned into the new membership structure. Don’t wait -- check out the new program today at www.dlionline.org. Call
Peter Blake at MAC if you have any questions!
Vapor Intrusion: A Concern, but an
Easy Fix ...........................................9
VISIT WWW.DLIONLINE.ORG FOR NEW DLI VIDEO
HR Resource Checklist ..................10
DLI has produced a great 4-min introduction to DLI video on its website. The video is a
great description of what DLI has to offer, and how DLI can help you and your business. It
is a great look behind the scenes, and a great reminder of all that DLI offers its members.
It is also a great description of ways you can put DLI/MAC to work for you!
Allied Trade Members ...................11
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Learn how to
STOP SAYING
“BUSINESS IS SLOW”
DLI’s services help cleaners stop
settling on “below average” results.
Pick a plan tailor-made for your business and join the biggest
network of successful drycleaners.
PLANS START AT A “TINY” $45/MO
Find out more at www.dlionline.org/membership
or call us at 1-800-638-2627
www.DLIonline.org
MAC OFFICERS &
DIRECTORS 2013-2014
CHAIRMAN
Mike McKay
Dryclean and Shirt Salon
Cumberland, MD
PRESIDENT
Dianne Chatelain
Presto Valet
Alexandria, VA
VICE PRESIDENT
Jamie Albano
Albano Cleaners
Norfolk, VA
TREASURER
Russ Kaplan
Zips Drycleaners
Damascus, MD
BOARD OF DIRECTORS
Buddy Gritz
Alexandria, VA
Ben Johnson
Americlean
Williamsburg, VA
Patrick Dunlap
Classi Cleaners
Alexandria, VA
James Crowder
Edmondson’s Cleaners
South Boston, VA
Sally Veach
FRESH Dry Cleaners & Laundry
Woodstock, VA
Charley Young
Peter Pan Cleaners
Charleston, WV
Dan Criswell
Prince George Cleaners
Prince George, VA
Thomas Williams
Suffolk Quality Cleaners
Suffolk, VA
Telly Svingos
Victor’s Cleaners & Launderers
Huntington, WV
ALLIED TRADE DIRECTORS
Jack Belluscio
Caled Chemical
Tom McAllister
Kreussler, Inc.
James Just
RR Street & Co.
Dwayne Gwaltney
Phenix Supply
DLI DIRECTORS
Dave Beatty
Murrysville, PA
Buddy Gritz
Alexandria, VA
PR E S ID E N T ’ S ME S S AGE ...
Are You Using All the Tools in Your
Toolbox?
ONE OF THE QUESTIONS MOST MEMBERS ASK WHEN THEY TALK ABOUT
MEMBERSHIP IS: “WHAT SERVICES DO I
USE THE MOST?”
Hopefully it is an easy question for you to answer,
and you have the DLI and MAC phone numbers
on speed dial! Unfortunately, I fear for too many,
that answer is a lot harder to answer. I fear many
times, members don’t even scratch the surface of
the programs and services that are available to
them. Then, when it comes time to renew your
membership -- you are at a loss at what you have
gotten from your membership.
Dianne Chatelain
MAC and DLI have been the champions of the industry for all cleaners. For that
alone, every cleaner should be a member. It is that simple. They continue to be the
watchdogs of the industry and continue to be our advocates. Whether it is the Clean
Air Act, the Federal Trade Commission, or the State regulators -- DLI and MAC are
there protecting us. They can’t do that without ALL OF US. That alone is worth the
basic membership.
But there is so much more to it, and so much more value and power behind their
services. Think about this: One call does it all. That is right... you have a business
question, and DLI/MAC has answers. If you haven’t already, put them on speed dial!
Whenever you have an issue call them! Ask for their expertise, and put your membership to work. DLI: 800-442-6848, MAC: 800-235-8360.
Have you registered your Email address with DLI/MAC? Are you receiving Hot
Press? Monday Morning Marketing Tips? By now I hope you have... but have you
registered the e-mail addresses of your key staff? Managers? It doesn’t cost any more
to add multiple contacts into the database. Share the information with your key staff.
Are you using the great marketing tips? Using the consumer information DLI writes
for you to use on your webpages? E-mail marketing? Facebook Pages?
Peter Blake did a GREAT program on Social Media Marketing for MAC members
last fall. He gave great tips and very helpful tools you can use to build membership
and most of them were free or low cost. Call Peter and ask about e-mail marketing,
webpages, and/or social media. We are all here to help you with any business need.
I could go on for hours about all the services open to us. Secret Shopper Programs,
Educational Programs and Training Programs, Industry Certifications, etc, etc. The
list goes on and on. When you really think about it -- how could you not be a member?
Number one advice I can give any drycleaner is get involved. Involved in the Association, involved in your business, and involved in all the tools you have at your
disposal.
Dianne Chatelain
Presto Valet
703-998-6464 / [email protected]
May/June 2014 / 3
ME ET OUR ALLIED T R AD E MEM BERS.. .
James Peuster of The Route Pro
MOST PEOPLE KNOW WHO JAMES
“THE ROUTE PRO” PEUSTER IS AS
HE ENTERS HIS 12TH YEAR OF CONSULTING DRY CLEANERS IN ALL
AREAS OF PICK-UP AND DELIVERY.
He speaks at meetings and events throughout
the country on Customer Service, Leadership
Training, as well as Route Sales and Marketing. He was also a recent recipient of a DLI
Meritorious Service Award.
James has always been committed to MAC
and other State and Regional Associations,
and emphasizes the importance of Associations for small businesses. After getting
his start working with Al Robson in Peer -toPeer Marketing groups, he has researched,
studied, and made himself a drycleaning
expert. James has been a featured speaker
at MAC Conventions, and conducts many
Where will James be next... first almost missing his
plane, next he’s with Pat Sajak on The Wheel of
Fortune and then he’s hanging out in the dugout with
Josh Hamilton.
Workshops throughout the country -- and if
same time I launched The Route Pro.” “Yes, I go to events based
you haven’t been able to attend one you are really missing out.
on my schedule and visa-versa.” James has had the privilege of
He is one of the top industry speakers in the country. His wit,
doing the play-by-play of high school sports as well as several
story telling, and innate ability to make the audience understand
professional events as well. His favorite story is covering mixed
the importance of training and systems has made him one of the
martial arts on Spike TV. “I truly knew nothing of MMA at the
most sought after speakers we have ever had. MAC is in the pro-
time, I just had to fake it on national TV.”
cess of scheduling a Route Building Workshop within the next few
months.
Anyone who has seen him speak usually hears James tell the story
of Wheel Of Fortune in which he set a world record. “I incorpor-
“I have been influenced by many people, but the top two were my
ate it in one of my power points to show no matter how good you
brother and Al Robson” Peuster said. “Both of them challenged,
are at what you can control, many are spinning their wheels and
coached, and shaped me into the person I am today.” Peuster
not making money.” The story behind the world record is that he
strives to combine professionalism as well as fulfill his desire to
was the first contestant to hit 4 bankrupts on a show (you can see it
enjoy each day.
on YouTube-wheel of fortune Peuster). “The other story I include
Many people know that James spends his free time covering sports
on the radio and internet. “I started my hobby sports radio the
4 / MID-ATLANTIC ASSOCIATION OF CLEANERS
was the time I hung out with Charlie Sheen, but that is not as well
received.”
“There are a few products that I would
say are “game changers”, this is one!
Chris Hagist - First Coast Cleaners - FL
The Formula:
ůůůĞĂƌŝƐĂǁĂƚĞƌďĂƐĞĚŶŽŶͲƚŽdžŝĐKKZ>^^ĨŽƌŵƵůĂƟŽŶ
ŽĚŽƌŽƵƐĐůŽƚŚŝŶŐŽƌƚŚĞƚƌĂĚŝƟŽŶĂůǁĂLJĂƐĂ͞ƉŽƐƚ͟ƐƉƌĂLJ
ĨŽƌŽĚŽƌƐĚƵƌŝŶŐƚŚĞƐƉŽƫŶŐĂŶĚĮŶŝƐŚŝŶŐƉƌŽĐĞƐƐ;ŝ͘Ğ͘
ƵƌŝŶĞͬƉĞƌƐƉŝƌĂƟŽŶƐͿ͘
How it works:
ůůůĞĂƌĞůŝŵŝŶĂƚĞƐŽĚŽƌƐƚŚƌŽƵŐŚŽdžŝĚŝnjĂƟŽŶ͘dŚĞŽdžŝĚŝnjĂ
ƟŽŶƉƌŽĐĞƐƐŐĞŶĞƌĂůůLJƌĞƐƵůƚƐŝŶĂ
ƉĞƌŵĂŶĞŶƚĞůŝŵŝŶĂƟŽŶŽĨŵŽƐƚŽĚŽƌŝƐƐƵĞƐ͘
ƟŽŶƐĂƌĞ͞ŵĂƐŬŝŶŐ͟;ƐĐĞŶƚͿŽƌĞŶnjLJŵĞďĂƐĞĚ͘dŚĞ͞ŵĂƐŬ
ĞůŝŵŝŶĂƟŽŶŬŝůů;ŶŽƚĂůůƉƵƌƉŽƐĞͿ͘
Odor eliminated:
ĂƐ͗ĐŝŐĂƌĞƩĞͬĮƌĞ͕ŵŝůĚĞǁͬŵŽůĚ͕
ƉĞƌƐƉŝƌĂƟŽŶĂŶĚƵƌŝŶĞ͘
!
"
#
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Description
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AOE-32 32oz Odor Eliminator $17.79
AOE-128 128oz Odor Eliminator $43.72
Available in 32oz or 128oz
Distributed by:
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Ordering: (800) 237-5825
www.productsbyah.com
5 / MID-ATLANTIC ASSOCIATION OF CLEANERS
IN M E MORI AM. ..
Mike Levine, Kleerwite Chemical
WITH GREAT SADNESS,
MAC
ANNOUNCES
THE LOSS OF A GREAT
FRIEND, MIKE LEVINE.
The following was sent to us
by Ron Herson, of Herson
Supply, and I don’t think we
could have said it any better:
Mike passed away today....way
too young....way too early. He
has been my great personal friend and my biz Ally for many years.
Mike started his career within our industry when he was in high
school, working at (I believe) Arlandria Cleaners owned by Francis Odonino, in Alexandria Va.
As the years went by, he worked his way up to plant manager there.
He later landed a sales/tech position with R.R. Street and became
renowned for his energy and technical knowledge and skills. On
top of said skills, Mike took the initiative to participate in each and
every sales guru seminar and school out there, in order to polish
his sales skills... and he eventually excelled to the position of V.P.
of sales for the eastern region for R.R Street. Mike became well
respected at quite a young age...with all of the Cleaners and Distributors he worked with. Later in his career, He left Street and
took on a position with Laidlaw Chemical Company.
Soon after, Mike was offered the opportunity to acquire Kleerwite
Chemical, a “micro brewery” style solution support company in
need of the right guy with bright and savvy ideas. Within a short
period of time Mike re-invented what detergency and spotting
solutions should and could be. He morphed Kleerwite into one of
the most effervescent drycleaning companies in the country.
Mike enjoyed sharing time & fun with his biz associates from
coast to coast, and fun with friends, and his many hobbies, and
most importantly sharing “life” with his son Zack and his beautiful
extended family.
Mike once said to me....and this wee bit of wisdom is something
that I cherish each and every day: ”It’s not how hard you work....
It’s how smart you work!”
Well Mike...it will always be a lot harder to work from this day
forward...without you around to share the toil and the good times.
s International
roduct
, Inc
EzP
.
EzPi
custom solutions for all budgets
Proudly made in the USA
863.735.0813
tollfree: 877.906.1818
www.EzProductsInc.com
A DLI member
garment labeling experts since 1989
EzWizard™ Software with Hot Platen SuperCharger™
Apply permanent text and barcode clothing labels faster and with
less temperature. The only industrial strength presses designed by
dry cleaners for labeling personal clothing.
Our digital presses have more
features than a $4500 press...
priced below $1500
·Interchangeable platens
·2 year warranty
·Small footprint
·Only weighs 15 pounds
All EzProducts heat seal presses
are certified to the world's highest
safety standards:
TUV SUD, CSA, CE and OSHA
6 / MID-ATLANTIC ASSOCIATION OF CLEANERS
·Operator Error Detections
·Ideal for Retail Countertops
·Lifetime Free Technical Support
AND T HE WI NNE R IS...
Aspiring Film Makers/Rappers Take home $5,000!
“I FEEL GREAT WHEN I GET
MY CLOTHES DRYCLEANED”
FEATURES
TWO
WELLDRESSED YOUNG MEN RAPPING, DANCING, AND EXTOLLING THE BENEFITS OF
HAVING THEIR CLOTHES
PROFESSIONALLY CLEANED BY A MEMBER OF THE
DRYCLEANING & LAUNDRY INSTITUTE.
The video won the $5,000 prize in DLI’s contest. The Magical
World of Drycleaning took second place and #FreshPress took
third. Each was awarded $100, though no official prize was listed
in the contest rules.
In all, 23 entries were received from cleaning professionals, students, and members of the general public. To qualify, each video
logged at least 100 views. By April 30, the videos had been viewed
23,868 times, and the number increases everyday.
“This program improves the image of our member drycleaners because it shows us as a modern service that is an important part of
people’s lives and a necessary component to leading a happy and
successful life,” said Dave Beatty, owner of Murrysville Cleaners
in Murrysville, Pennsylvania, and DLI’s District 2 Director, and
creator of the contest idea.
“Several videos show younger people, who are an important part
of the Internet and all the other social media,” Beatty said. “It
shows people who make you feel very comfortable and you could
easily think of them as your friends and neighbors. It is nicely
done so that the videos are like your good friend sharing the secret
of their success because they want you to do well also. This is so
much more powerful than a businessperson saying, ‘Come to me
for your drycleaning.’ ”
DLI Members are encouraged to share and post the video as it
specifically promotes professional cleaning done by members of
the Institute!
CONTEST RULES
Entries were capped at two minutes and could not promote a specific business. The goal was to promote drycleaning services in
general. DLI members voted on their favorite videos and DLI’s
Board of Directors selected the winner from finalists suggested by
the membership vote.
“Our members benefit from the video contest because all the
entries will get thousands of views which will help to convince
current and future customers that it is both important and will
make them happy to use our services,” Beatty said. “It shows average people having a great time and being very happy with their
local cleaners.”
Based on the success of this program, it is likely that DLI will run
a similar contest in the future to continue to raise awareness of the
benefits of drycleaning.
HELP PROMOTE THE INDUSTRY
“The more cleaners who embrace these videos and put them on
their websites, Facebook, Twitter, Pinterest, and emails, etc., the
more successful the program will become,” Beatty said. “We have
more than 20 videos so everyone can find something they like and
share.”
David Goehring, If you got a sweater they can
a
professional
v i d e o g r a p h e r clean it nice
from
Atlanta,
Use the DLI service, don’t
Georgia,
created the winning gotta think twice
video. Goehring
began
making They take the time and know
videos with his what to do
friend, Matt Austin, the suited Any kind of outfit -- it’ll look
gentleman in the
brand new.”
video. “It quickly
turned into a pas- —“I Feel Great When I Get My
sion and eventually, a career,” Clothes Drycleaned.”
Goehring said.
“Now I’m a full time filmmaker and I’m fortunate enough to do
lots of corporate commercial and short narrative film type work.”
Goehring produced the music in the video as well, saying, “I find
that if you create your own music and try to make clever lyrics,
you stand out from other people by default. So, I try to incorporate
it when appropriate. Learning about the drycleaning process was
fun”, he said. “I certainly had to do a lot of research before making
the video. What struck me is how the process is so streamlined and
really delivers fantastic results, and also that there is actually some
liquid involved.”
PROMOTING YOUR BUSINESS
For more suggestions and ideas on how to use these videos to help
promote your individual cleaners on your website, Facebook and
more -- contact Peter Blake at the MAC Office. We can help you
leverage these videos to help increase your business! Peter can be
reached at [email protected] or by calling 800-235-8360.
See the winning video and all the contestants at www.DLIonline.
org/contest.
May/June 2014 / 7
R E C YC L E , R E DU C E , R E U SE . . .
Drycleaners to Keep 35 Million Hangers Out of Landfills!
Help us keep 25 million hangers (750 tons of steel)
out of landfills by recycling your hangers.
$
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By participating in the DLI Cleaners
Care Hanger Recycling Program,
we pledge to:
• Recycle and Reuse as many
hangers as possible
• Send all unusable hangers to a
recycling agent when able
• Help customers properly recycle
unwanted hangers
• Do our part to reduce landfill waste
THE DRYCLEANING
INDUSTRY MET ITS
GOAL IN TIME FOR
EARTH DAY 2014!
Many people have a pile
of steel hangers in their
homes from drycleaning. All too often, these
hangers end up in the
trash. For Earth Day 2014,
386 professional drycleaners, all members of the
Drycleaning & Laundry
Institute (DLI), pledged to
reduce wire hanger waste
by 35 million hangers, or
1,050 tons of steel.
Gary Maloney of Nu-Yale Glacier Cleaners in Jeffersonville, Indiana, pledged the hangers that took the program to its 35 million
hanger goal. “Nu-Yale Glacier Cleaners is excited to be part of
a national recycling program,” Maloney said. “Nu-Yale Glacier
Cleaners’ entire culture has been about being environmentally
friendly. The recycling program has been helpful to our clients
for many years by making their lives simple and environmentally
friendly.” Founded in 1956, Nu-Yale operates 12 locations in Jeffersonville, New Albany, Floyd’s Knob, and Madison, Indiana,
and Louisville and Prospect, Kentucky.
and recycle unusable hangers with local steel scrapyards. The Institute provides in-store materials cleaners can use to raise awareness of the program, which often results in more hangers coming
into their stores. Participants track the hangers by estimated count
and report their recycling numbers to the Institute for inclusion in
the program’s grand total.
Not Too Late to Join
While the program is entering its third year, it is never too late
to join in! The program is open to DLI member cleaners only.
DLI member cleaners can sign up in the Members Only section
of DLIonline.org or by contacting Fran Johnson at DLI for more
information, 800-638-2627.
DLI and MAC continue to support the program and its participants
by sending out press releases for participating companies and by
highlighting the actions of our members.
Do you do other community service programs? Register your outreach programs with DLI today, and they will add your business
to the growing lists of drycleaners that continue to enhance the
reputation of the industry and provide value to their communities.
We Use The
Perfect Solution for a
Greener Future
RAISING THE BAR
The program began in 2012, when drycleaners helped reduce steel
hanger waste by 25 million hangers or 750 tons of steel. In 2013
the number grew to 30 million hangers or 900 tons of steel. The
grand total for the program is 90 million hangers and 2,700 tons
of steel.
New Environmentally
Friendly Cleaner
“This program is designed to help the environment, customers,
and cleaners,” said DLI CEO Mary Scalco. “Our first year with
this program was remarkably successful and we’ve enjoyed the
enthusiasm from participants. We’d like to see that number continue to grow as awareness of the program spreads.”
“We know that many drycleaners already recycle hangers. It just
makes good sense to do so,” said Jon Meijer, DLI Membership
Director. “Now we’re asking cleaners to track the number of
hangers they reuse or recycle and report it as part of this program.
By working together and tracking our results we can monitor the
program’s contribution to a greener planet.”
Participating cleaners pledge to reuse hangers whenever possible
8 / MID-ATLANTIC ASSOCIATION OF CLEANERS
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D E ALI NG W I TH THE EN VIR ONM EN TAL E X P OS U R E ...
Vapor Intrusion: A Concern, But An Easy Fix
Written By Steve Henshaw, President & CEO, EnviroForensics
WE
SPECIALIZE
IN
HELPING DRY CLEANERS WORK THROUGH
THE REGULATORY AND
INSURANCE MAZE OF
INVESTIGATING
AND
REMEDIATING SOIL AND
GROUNDWATER.
The
EnviroForensics team takes
pride in helping to solve
problems and over the past 18
years, we have helped more
than 400 dry cleaners.
So much has changed since I started working with dry cleaners.
The laws and regulations enforced by the regulatory agencies, the
cleanup technology, and the perceived human health exposure of
vapors, known as vapor intrusion, are continually changing and
evolving. It seems that the only constants are that dry cleaners are
targets and continue to be blamed when PCE is found in soil and
groundwater. PCE is considered a risk to public health, contaminated soil and groundwater makes property transactions difficult
to complete, and cleaning up PCE in soil and groundwater is expensive. Oh, and old CGL insurance policies continue to be one
of the saving graces for dry cleaners when faced with the daunting
reality that they have been named as a party responsible for PCE
contamination.
OLD INSURANCE POLICIES CAN SAVE THE DAY
I first used historical CGL policies to pay for environmental investigations, remediations, and legal fees in 1990. The process
worked then and it continues to work today. While it is not always a cake walk to use CGL policies, our firm has garnered more
experience than any other environmental consulting company in
bringing old policies to bear on the environmental problems that
small business owners and family members face. As the insurance laws change over time, and are different from state to state,
and while the insurance industry continues to react and respond to
these changes, we have had to be nimble and ever changing in the
way we approach the use of historical insurance. That’s why we
work with the most talented and knowledgeable legal counsel and
find the most talented and motivated professionals to work with us.
VAPOR INTRUSION THE NEWEST CONCERN
Today, when more and more dry cleaners and former dry cleaners are being targeted because of new standards concerning indoor
air and Vapor Intrusion (VI), we are focusing on developing the
highest standards for measuring and mitigating the off-gases from
PCE. There’s a new surge of environmental enforcement that is
not going away; and last month a national standard for lending
institutions was formally enacted as law which will put more focus
on vapor intrusion as an element of the property due diligence and
transaction requirements. We have experts on our staff like Jeff
Carnahan and Megan
Hamilton, who deal
with vapor intrusion is- “... vapor intrusion can
sues every day and who
have worked tirelessly have an impact on neighwith vapor mitigation boring
businesses,
contractors to develop
and implement cost ef- schools, and residences
fective vapor mitigation
measures to thwart the in the area around your
threat posed by vapor
intrusion into residential dry cleaner or former
and commercial build- drycleaning site.”
ings. Vapor intrusion
can have an impact on
neighboring businesses, schools and residences in the area around
your dry cleaner or former dry cleaning site. And while many dry
cleaners are or will be faced with vapor intrusion issues, mitigating
these vapors is a relatively inexpensive process; but there are protocols and standards that must be followed and experience in this
field is critical. Beware of the cheap radon mitigation contractor,
because vapors emanating from PCE and other volatile organic
compounds are typically more complicated to abate than what has
been the standard practice for radon gas mitigation.
From this point forward, almost every environmental investigation is going to include a vapor intrusion assessment and testing
of sub-slab or indoor air. We live in a litigious society. It’s always
only a matter of time before individuals who fear perhaps that their
health, the health of their family, or the value of their property
might be impacted by neighboring dry cleaning sites, would consider seeking legal remedy. It is important to protect yourself and
your business by understanding some possible options.
Choose your consultant and your legal counsel wisely. In my next
article, I will outline the essential points in a site closure strategy
for your dry cleaning site that addresses vapor intrusion issues,
which when addressed, can protect you and your heirs.
Like having a successful business or good health, there is no guarantee that your environmental issue will be smooth sailing. No
one knows going into an investigation what will be found or how
big the problem might be. From experience, I can tell you that
more times than not the problem is manageable and with property
strategy a practical solution can be achieved. If you need someone
to bounce your thoughts off, we are always a phone call or email
away. Contact us and we will answer your questions and give you
our opinions.
May/June 2014 / 9
BU SI N E S S R E S OU R C E . . .
Human Resources Management Flashpoints Available
MAC HAS BEEN GIVEN SPECIAL PERMISSION TO MAKE A
HUMAN RESOURCES FLASHPOINTS ADVISORY CHECKLIST
AVAILABLE TO OUR MEMBERS.
The flashpoints were developed by
Raleigh F. “Sandy” Seay, Jr. in preparation for a presentation at the recent Southern Dycleaners and Launderers Show in Jacksonville, FL.
The Seay Management Human Resources Management Flash Point
Checklist consists of 20 key HR flash points that will help make
sure that you are up to date and in compliance with the myriad employment regulations enforced by state and federal agencies, and
that you have the “best practices” in terms of policies, procedures,
manuals and documents to hire and retain good employees and
motivate them to superior performance.
Sandy Seay has worked with members of the South Eastern Fabricare Association for years, and has become an expert in drycleaning HR questions and concerns. He is an accomplished speaker,
Proud Distributors of
and will be submitting articles to The Messenger over the course
of the coming year.
“The checklist focusses on the need to pay attention to detail when
dealing with employees” commented MAC Executive Director
Peter Blake, “Far too often, employers are not familiar enough
with the laws and the requirements that are in place when dealing
with employees. It is a great asset for MAC members to have this
information given to them.
The Checklist can be found in “The Archives” section of MAC’s
new website: www.macassosiation.org. MAC will be posting
many Regulatory Guidance Documents and Tools in that section
over the coming months.
If you haven’t had a chance to check out the website, do it today.
MAC is working to bring you the best the industry has to offer, and
to provide the most helpful information and tools possible.
Please don’t hesitate to contact the MAC Office or Peter Blake
directly if you have comments, additions, or questions regarding
the website!
UNION Drycleaning Products
WHY is this a GREAT TIME
to BUY a
DRYCLEANING MACHINE?
Because cleaners have never
had so many options.
So many ways to….
LOWER OPERATING COSTS
SAVE ENERGY (Money!!)
CUT SPOTTING TIME
REDUCE WASTE COSTS
Larry & Frank
Award Winning
Installation and Service
Call District Today to find the Right Machine for Your Business
District Cleaners Equipment Inc.
202-723-7616
10 / MID-ATLANTIC ASSOCIATION OF CLEANERS
20 1 3 M AC’ S ALLI ED TR ADES. ..
ADCO, INC
FM SUPPLY
PHENIX SUPPLY CO
Miguel Santa Maria
(240)-606-8746
Dan Kucharczuk
(800) 760-7740
Dwayne Gwaltney
(800) 446-3006
HERSON SUPPLY
AMATO INDUSTRIES
Joe Amato III
(301)-565-3220
Ron Herson
(301) 417-1300
HERITAGE-CRYSTAL CLEAN
BILL’S COMM. HAND IRON REPAIR
Bill Martyn
(804)-520-2164
Jim Skelton
(877) 938-7948
HUDSON EQUIPMENT COMPANY
CALED CHEMICAL
Jack Belluscio
1-800-OK CALED
Joe Yuhanick
(800) 684-9838
INDUSTRIAL DIAGNOSTICS
CENTRAL APPAREL SERVICE
Mason Kirsch
(973) 772-6363
CHRISTOPHER CARLEY, CO
Chris Carley
(410)-781-7145
CLEANERS SUPPLY
Joy Westby
(800) 531-2943
COMPUTER CONNECTIONS
Micole MA
(800) 684-6650
D & R EQUIPMENT
Rick Levine
(202) 832-6660
DISTRICT CLEANERS EQUIPMENT, INC.
Larry Langton
(202) 723-7616
EHRENREICH & ASSOCIATES
Richard Ehrenreich
(301) 924-9246
ENVIROFORENSICS
Nancy Shields
(317) 972-7870
ENVIRONMENTAL CONSULTANT
Jason Copeland
(410) 923-4236
Mason Kirch
(866) 367-3877
RICHCLEAN
Barry Gilman
(800) 237-5825
SANKOSHA
Ken Uchikoshi
(888) 427-9120
SEITZ, INC.
INTEGRYS ENERGY SERVICES
Jeffrey Hoffman
(813) 886-2700
Connor McGehee
(603) 263-6901
SPOT BUSINESS SYSTEMS
KLEERWITE CHEMICAL
Ray Cheshire
(801) 208-2212
Buddy Poms
(877) 553-3794
STADHAM CORP OF MD
KLINGER & ASSOCIATES, INC.
Gerald Weinstein
(410) 945-5700
Robert Klinger
(301) 428-4935
R.R. STREETS & CO
KOLLMAN& SAUCIER, PA
James Just
(202) 215-5086
Frank Kollman, Esq.
(410) 727-4300
TAILWIND SYSTEMS
KREUSSLER, INC
Don Desrosiers
(508) 965-3163
Tom McAllister
(813) 884-1499
TRIAD ENGINEERING, INC.
KU RESOURCES
Dane Ryan
(304) -755-0721
Don Blackert
(412) 469-9331
THE ROUTE PRO
M & L SUPPLY COMPANY
James Peuster
1-877-DR-ROUTE
John Beradi
(330) 633-6241
USB PAYMENT PROCESSING NE, INC
MECHANICAL CONTRACTING &
MAINTENANCE
Richard Rasmussen
(804) 725-4265
Mike Bright
(240) 216-4342
EZPRODUCTS INTERNATIONAL, INC
METRO-CHEM
Diane Rue
(863) 735-0813
Jim Tirpok
(336) 788-7705
FARRINGTON, N.S. & CO
MOORE SERVICES
David Farrington
(336) 788-7705
RAM LEATHER
Jerry Moore
(800) 941-6673
Donny Lala
(410) 828-4286
VA DRY CLEANING EQUIPMENT CO.
Chip Fletcher
(800) 767-1946
WILLIAMS, MULLEN, & DOBBINS,
Channing Martin, Esq.
(202) 293-8128
A.L. WILSON CHEMICAL CO.
Bob Edwards
(800) 526-1188
These suppliers support the work of MAC as Allied Trades Members.
When you need supplies, equipment or other goods or services,
contact a MAC Member first. Show them you value their support of
the association and the industry.
May/June 2014 / 11
Amato Industries
Serving the MD, DC and VA areas for over 83 years. We offer top quality products at
competitive pricing while delivering superior service! Choose products from top companies such as Chemaster, RRStreets, Caled, Wilson, F.H. Bonn, M&B Hangers, and
many more. Please feel free to contact our knowledgeable office staff for any of your
dry cleaning and laundry needs. Call, stop by, or browse www.amatoind.com
(301) 565-3220 * 1-800-992-6286
9120 Talbot Ave. Silver Spring, MD 20910
MID ATLANTIC ASSOCIATION OF CLEANERS
A DRYCLEANING & LAUNDRY INSTITUTE
PARTNER
14700 SWEITZER LN.
LAUREL, MD 20707
Welcome to MAC’s new “The Messenger”!