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The Governor Hotel
Portland Oregon
Request for Proposals
Spa + Fitness Center
Confidentiality
THIS IS A CONFIDENTIAL MEMORANDUM intended solely for your own limited use in considering
whether to participate in development with The Governor Hotel, Portland, Oregon (the ‘Property’).
This confidential memorandum, which contains brief, selected information pertaining to the business
and affairs of the Property, has been prepared by Grand Heritage Hotel Group (“GHHG”). This
confidential memorandum does not purport to be all-inclusive or to contain all the information
which a prospective investor may desire.
By acknowledgment of your receipt of this confidential memorandum, you agree that the memorandum
and its contents are confidential, that you will hold and treat it in the strictest confidence, that you will
not, directly or indirectly, disclose or permit anyone else to disclose this memorandum or its contents
to any other person, firm or entity without prior written authorization of GHHG, and that you will not
use or permit to be used this memorandum or its contents in any fashion or manner detrimental to
the interest of the property. Photocopying or other duplication is strictly prohibited.
THIS CONFIDENTIAL MEMORANDUM SHALL NOT BE DEEMED A REPRESENTATION OF THE STATE
OF AFFAIRS OF THE PROPERTY OR CONSTITUTE AN INDICATION THAT THERE HAS BEEN NO
CHANGE IN THE BUSINESS OR AFFAIRS OF THE PROPERTY SINCE THE DATE OF PREPARATION OF
THIS MEMORANDUM.
For further information, please contact:
Bashar Wali
+1 (971) 404-3103
+1 (971) 404-3111 fax
614 SW 11th Avenue, Portland, OR 97205
[email protected]
Executive Summary
The Company
Grand Heritage Hotel Group is one of the nation’s premier owner operators of independent
luxury hotels and resorts. Grand Heritage Hotel Group was founded by John W. Cullen in 1989
to focus on historic properties that suffered from lack of branding and boutique management
expertise. Since then, GH has built a proven track record of successful turnarounds for historical
and one-of-a-kind properties and resorts. Its properties are sought-after destinations that offer
consistent luxury and quality, exceptional surroundings and flawless service. Several Grand
Heritage properties enjoy prestigious distinction as designated Historic Hotels of America.
The Grand Heritage entrepreneurial style of management lends it the depth and flexibility
needed to achieve significant marketing and operating efficiencies for its properties. Its
distinctive owner-operator philosophy treats each hotel individually, valuing local character and
recognizing the indivuality and nuances of each hotel. From one-of-a-kind historic properties to
world-class destination resorts, Grand Heritage specializes in individually distinctive, significant
hotels that are – or can become – vital, well-recognizable centers of their communities. Our
international roster includes:
The Avalon Hotel and Spa, Portland, OR
Providence Biltmore Hotel, Providence, RI
The Chanler at Cliff Walk, Newport, RI
The Governor Hotel, Portland, OR
Mission Point Resort, Mackinac Island, MI
The Stanley Hotel, Estes Park, CO
Treetops Resort, Treetops Village, MI
Vanderbilt Hall Hotel, Newport, RI
Royal Park Hotel, Rochester, MI
Casa Del Mar Mexico, Cabo San Lucas, Mexico
Executive Summary
The Hotel
The Governor Hotel is situated in downtown Portland at the intersection of SW11th & SW Alder,
The Governor is three blocks from Broadway, which is the main thoroughfare in Portland. The
100-room hotel consists of two buildings, the Princeton Building (NW side of the block) and the
original building (SE side of the block).
The Hotel maintains 27,000 SF of meeting space that has been restored to its original turn of
the century luster. The Hotel is currently running 89% REVPAR penetration against its competitive
set. Recent renovations to this historic landmark have reclaimed the hotel’s position as a
market favorite, providing community magnets such as Starbuck’s and Jake’s Grill as well as
a proven reputation for the most unique meeting space in the region. The Governor is an ‘AList’ destination for weddings, and high end social gatherings bringing in thousands of room
nights per year. The Governor Hotel is a registered landmark and a member of Historic Hotels
of America.
The Space
The available space was converted in 1984 into a large fitness center. At peak performance, it
had more than 3,000 members ranging from corporate executives to college students. The club
had fallen into disrepair and was closed prior to the acquisition. The space comprises a street
level leaseable area with storefront, the basement level of the hotel, and additional optional
mezzanine space:
STREET LEVEL:
• 1,550 sq. ft. leaseable area approximately 58 ft. wide x 30 ft. deep
• 56 ft. storefront on SW Alder with two entrances
• Interior pedestrian connection to Hotel Lobby, Starbucks Coffee Shop and Basement Spa
BASEMENT LEVEL:
• Stair connection to street level retail space
• Stair and Elevator connection to Hotel areas
• 3,000 sq. ft. pool area with jet tub and steam room
• Existing toilet, sauna and shower areas for men and women
• 3,300 sq. ft. dressing room areas [south end] around existing shower core
• 6,000 sq. ft. open floor area [north end] for spa activities
• 11 ft. overall ceiling height accommodates 9 ft. finished ceiling height
• 13,600 sq. ft. net leaseable area including pool, approximately 100 ft. x 145 ft.
Executive Summary
The Opportunity
In partnership with DB Real Estate Opportunities Group (“DB”), Grand Heritage Hotel Group
(“GHHG”) has successfully acquired both the Governor Hotel and the Avalon Hotel & Spa in
Portland, Oregon.
DB and Grand Heritage’s business plan for the Governor contemplates the following:
1) Continued rate growth from the recent room renovation
2) Recovery in wedding business through recent ballroom renovations
3) Leasing the spa to a name brand operator
4) Further comp set penetration by increasing occupancy
The Governor has recently gone through an extensive $7.5 million renovation. It now features
renovated guestrooms, an expanded restaurant, an additional ballroom, a new lobby area,
and a new Starbuck’s Coffee shop. We believe that this will continue to enhance the Governor’s
performance allowing it to drive up rate while improving occupancy.
Wedding business has seen a great deal of recovery following the renovation completed in the
last year. The wedding business at the Governor generates approximately $3 million a year.
This trend from weddings is expected to continue into the future. Additionally, the increased
desirability of the Governor as a wedding site will drive occupancy and rate at the hotel and be
a great source of business for a spa operator.
The partnership ultimately anticipates greater comp set penetration for the Governor through
increasing occupancy rates. Grand Heritage also plans to enhance market segmentation at the
hotel by dropping more of the lower rated associate group business leading to greater REVPAR
penetration as well.
Executive Summary
The Proposal
Grand Heritage is seeking a partnership with a world-class spa operator to lease the currently
vacant space at the hotel and develop a high end spa & fitness operation in this highly visible
downtown location.
Our commitment to providing “best of breed” amenities and services mandates that we partner
with globally recognized and highly reputable brands to enhance the overall guest experience
and to assist our hotels in the achievement of their true potential.
GHHG has successfully forged partnerships and opened locations with Elizabeth Arden Red
Door Spa at the Providence Biltmore in Providence, RI and Spa Chakra at the Avalon Hotel in
Portland, OR.
Grand Heritage Hotel Group is fully committed to providing tenant improvements and helping
realize the full potential of this important development opportunity.
The successful bidder will have a lease that consists of a base and percentage rent. The
contemplated term is 5 years with optional renewals. The budgeted TI for the space is
approximately $85 per square foot. Ownership is willing to consider additional dollars if the
financial case model provided satisfied its investment criteria. The space available is flexible as
there is a Mezzanine level currently occupied by offices that could potentially be connected with
the space described herein. This space can be incorporated in to the contemplated area initially
to increase the size of the overall spa or can be considered for future expansion. This space is
not in the current plan nor budget.
The City...
T
he best big city...
Portland, Oregon has been
proclaimed as North America’s
“Best Big City,” according to Money
magazine. One visit will explain
why. Returning visitors get a firsthand look at our unmatched natural
beauty, our bustling local scene, our
sumptuous dining and welcoming
accommodations -- all effortlessly
accessed thanks to our famous
light-rail system connecting new
neighborhoods with the city.
Though it’s not easy being green,
it’s exactly why so many visitors flock
here, year-round. T
he Market...
Portland’s position on the Willamette
River, just an hour from spectacular
mountains to the east and the
dramatic Pacific Ocean to the west
has made it one of the country’s most
livable cities. With a vibrant nightlife,
thriving new upscale neighborhood
developments (The Pearl District and
South Waterfront), big league sports
and world-class convention and
business facilities, it’s a dramatically
expanding growth market with a
high influx of upscale businesses and
international corporations.
FACTS ABOUT PORTLAND, OREGON
POPULATION
538,180; 1.95 million in the metropolitan area
AVERAGE TEMPERATURES 33.5° (January); 79.5° (July)
AREA
130 square miles
AVERAGE PRECIPITATION 37” (less than Atlanta, Baltimore, Houston or Seattle)
ELEVATION
173 feet above sea level
ACRES OF METRO PARKS 37,000, including the 5,000-acre Forest Park
T
“America’s 10 Best Places to Live and
he Lifestyle...
Work for Those Under 40”
All year round, Portland offers a wealth of
January 2004
– Monster.com
attractions for tourists, business travelers
and residents alike. With its waterfront park
“One of America’s Hottest Historic
festivals and special events, incredible variety
Destinations”
of restaurants and bars, mild winters and
– Family Tree Magazine
balmy summers, the city has it all.
December 2004
Here’s what others have to say...
“The sweet smell of meetings
success”
“In Oregon’s metropolis, the arts, night life
– Meetings West
and fashion are thriving.”
October 2005
– The New York Times
November 2005
“America’s Cleanest City”
– Reader’s Digest
July 2005
“Top 10 Best Walking Cities for 2005”
– American Podiatric Medical Association
March 2005
T
he Place to be...
No. 15 on the list of America’s “Top 25
Arts Destinations” (AmericaStyle Magazine),
Portland has recently added a $150m new
Modern Art Museum wing and offers a
wealth of unique downtown concert and
theater venues (including the Arlene Schnitzer
Concert Hall and Portland Center for the
Performing Arts), as well as the Rose Garden
Arena which hosts the Portland Trailblazers
NBA team and top international rock and
pop concerts.
Portland is an internationally renowned
city featuring friendly hospitality and state
of the art amenities. The ‘Rose City’ is the
ideal place for new consumer and retail
development.
Did we mention NO SALES TAX? Thousands
of visitors from California, Washington and
other states with Sales Taxes make Portland
their shopping destination for this one
reason!
T
From Tiffany’s to Saks Fifth Avenue, from the world’s largest independent bookstore to the
he downtown core...
arts and crafts of Portland’s Saturday Market, downtown Portland has just about everything!
CRYSTAL
BALLROOM
TO PGE PARK (6 BLOCKS)
PARKING
PARKING
POWELL’S BOOKS
PORTLAND STREETCAR TO PSU/RIVER PLACE
OAK >
< STARK
WASHINGTON >
< ALDER
SW 6TH >
CAMERA
WORLD
BANK OF
US AMERICA
BANK
BANKS
SW 4TH >
RETAIL/
ENTERTAINMENT
KINKO’S
TO WATERFRONT PARK/SATURDAY MARKET
(2 BLOCKS)
W 5T
H
OLD TOWN/
CHINATOWN
NW 4
ASH
PARKING
PARKING
TH >
<N
< SW 5TH
WILLIAMS
SONOMA
NORDSTROM
RACK
Y
PINE
MORRISON >
MAX LINE TO BEAVERTON/HILLSBORO
TAYLOR >
< SALMON
MAIN >
< MADISON
< YAMHILL
MAX LINE TO AIRPORT/EXPO CENTER/GRESHAM
DWA
NW 6
< SW 3RD
PIONEER
PLACE
CINEMAS
DERS
PIONEER
PLACE
(MALL)
KEY
BANK
FLAN
PIONEER
PLACE
(MALL)
BROA
< BROADWAY
ETT
Origins
Paper Station
Paradise Pen Company
Qwest Solutions Center
Sam Goody
Something Silver
Talbots/Talbots Petites
The Body Shop
The Children's Place
The Fossil Cartel
The Living Quarters
The Sharper Image
The Walking Company
Toy Bliss
Trade Secret
Twist
Vespa
Victoria's Secret
Vitamin World
PARK
AT&T/
CINGULAR
KITCHEN OFFICE
KABOODLE DEPOT
RITEAID
DRUG
MEIER
& FRANK
S
SAKS
FIFTH
AVENUE
WELLS
FARGO
DAV I
TIFFANYS
PIONEER
SQUARE
VERIZON
WIRELESS
SWATCH
SHUTTERBUG
PHOTO
CH
NIKE
TOWN WEST COAST
BANK WASHINGTON
MUTUAL
US
BANK
ABERCROMBIE
& FITCH
COU
NORDSTROM
BANANA
REPUBLIC
PARK >
REET
Coach
Discovery Channel Store
EB Games
Eddie Bauer
Express
Forever 21
Fossil
FranklinCovey
Gap
Godiva Chocolatier
Guess?
Gymboree
Illuminations
J. Crew
J. Jill
LensCrafters
L'Occitane
Louis Vuitton
New Balance
Nine West
COLUMBIA
SPORTSWEAR
< PARK
E ST
BROADWAY
METROPLEX
CINEMAS
FOX TOWER
CINEMAS
PARKING
NSID
SCHNITZER
CONCERT
HALL
PARKING
BUR
PARK
BLOCKS
BANK
OF
AMERICA
INSIDE THE MALL
(SELECTED)
Aerosoles
Aldo
American Eagle Outfitters
Ann Taylor
Ann Taylor Loft
Apple
April Cornell
Aveda Lifestyle Store
Bang & Olufsen
Bath & Body Works
BCBG Max Azria
bebe
Bose
Caché
Chico's
Christopher & Banks
Cingular
Claire's Accessories
GALLERIA
(MALL)
PARKING
PERFORMING
ARTS
CENTER
OREGON
HISTORICAL
SOCIETY
10TH >
PARKING
PORTLAND
ART
MUSEUM
EVER
PORTLAND STREETCAR TO NW PORTLAND/PEARL DISTRICT
PEARL
DISTRICT
< 11TH
GOVERNOR HOTEL
JAKE’S GRILL
LIBRARY
N
TH >
<N
W 3R
D
M
arket overview...
Located on the Pacific Rim and bridging the states of Oregon and Washington, the Portland
metropolitan region is a vibrant and growing economy. There is a fairly diverse base of employment in
Portland. However, the local economy still has a significant reliance on Manufacturing and Technology,
in particular the semi conductor market. Intel is the largest employer with 15,000 employees,
followed by Providence Health Systems and Oregon Health Sciences University. Nike maintains a
significant presence with nearly 6,000 employees.
Portland’s economy began its recovery in 2004 as 4,000 new jobs were created, bringing
the unemployment rate down from 8.5% to 7.2%. The outlook from Precis (Economy .com) is for
2005 to finish the year at 6.1% unemployment with the creation of a net new 18,600 jobs in the area.
Per capita income in Portland is approximately $32,152, which is slightly above the US Average of
$31,472 per the US Bureau of Economic Analysis.
The Portland/Vancouver MSA has experienced population growth of more than 120,000 between
2000 and 2004. This represents a more than 6% increase from 1.93 million to 2.05 million people.
The population is expected to further grow to 2.24 million by 2010 per PSU Population Research. As
of the third quarter of 2004, nearly half of office space inventory for the Portland metropolitan area
was located within downtown Portland.
Maintaining an inventory of 19.1 million square feet, the downtown submarket features a relatively
low 12.2% vacancy rate and experienced positive net absorption of 31,000 square feet during the
third quarter of 2004. The health of the downtown office submarket should continue to benefit The
Governor Hotel and the competitive set over the foreseeable future through increased corporate
transient room night demand.
M
arket overview...
The Oregon Convention Center (“OCC”), the largest facility of its kind in the Pacific Northwest,
underwent a $101 million dollar expansion, which was completed in April 2003. Currently, the OCC
offers 255,000 square feet of contiguous exhibit space, 50 meeting rooms, two grand ballrooms, full
service catering and dining and an 800-space parking garage.
Portland International Airport was expanded and renovated in 1998. The positive impacts of this
expansion are now being experienced, as new key routes to and from Portland have recently been
established. Specifically, daily flights to and from Mexico, Germany and Japan are now available at
Portland International Airport. Also, daily nonstop service to New York just began in May 2005.
The Portland hotel market also shows little to no supply entering the market in the near future. The only
supply coming on is a 225 room Hilton Hotel that has recently opened near the Portland International
Airport in Vancouver, Washington. In addition, a 334 room Renaissance Hotel is scheduled to open in
downtown Portland in January 2008.
The Portland market consists of approximately 25,000 rooms, with approximately 7,000 rooms
downtown. The Portland hotel market has been showing strong results with year over year comp set
RevPAR growth of 14.2% for August YTD. ADR grew by 9.8% to $131.25 and Occupancy grew by 4.0%
to 78.8%. The ADR peak for the Portland market in 1998 of $138.38 represents an ADR of $159.58
in 2005 nominal dollars.
M
arket overview...
The Hotel...
H ave you met the new Governor Lately?
H
otel overview...
The Governor Hotel is located in downtown Portland in close proximity to the Pearl District.
It is a historic hotel built in 1909, and is listed as a member of Historic Hotels of America.
The Hotel has 20,700 square feet of function space in 9 different meeting rooms. It has 2
food and beverage outlets and a 15,000 square foot basement previously operating as a
spa/pool and fitness center, now available for lease and renovation.
Since acquiring the property in October 2003, Grand Heritage Hotel Group has
implemented capital expenditures at The Governor Hotel totaling approximately $5.0
million, or $50,000 per guestroom. The renovation began in December, 2003 and was
completed in April, 2005.
The hotel now features renovated guestrooms, an expanded restaurant, an additional
ballroom, a new lobby area and a new Starbucks.
The Governor enjoys a key urban location in a market with high barriers to entry due to the
lack of available land for development. The hotel is located within close proximity to major
demand generators, major new residential developments (the Pearl District) and attractions
located within downtown Portland.
H
otel overview...
The Governor Hotel features 100 guestrooms, including 24 suites, which range in size
from 258 to 625 square feet. The guestrooms are contained in two connected buildings
(the Governor Building and the Princeton Building). The hotel’s 20,700 square feet of
function space includes meeting rooms ranging in size from 350 square feet to 7,500
square feet.
Additionally, the hotel maintains two separate ballrooms, allowing the property to
accommodate two large functions simultaneously. The hotel maintains approximately
207 square feet of function space per guestroom, which is far in excess of most group
hotels (average is closer to 60-80 SF per guestroom). Jake’s Grill (a McCormick &
Schmick’s Seafood Restaurant) and Starbucks provide guests with a wide variety of
food and beverage options. Overall, these two outlets feature seating for 200 guests.
Jake’s services all meeting and banquet space at the hotel, providing exceptional food
and beverage service and quality, which has made the Governor the preferred location
in downtown Portland for banquets and weddings.
Financial Performance - Proforma
Year
2005
2006
2007
2008
2009
2010
Occupancy
73.4%
77.8%
78%
77.8%
78%
78%
ADR
$122.05
$134.25
$144.99
$153.69
$159.84
$166.23
S tep into history...
stay there.
The Governor Hotel in Portland, Oregon is an architectural treasure listed on the National Register of Historic Places
and a member of Historic Hotels of America. Newly remodeled guest rooms and lobby and a perfect combination of
historical ambiance and modern convenience make The Governor Hotel one of the finest in the region.
H istorical ambience...
modern convenience...
With 76 impeccable rooms and 24 elegant suites; Jake’s Grill
restaurant and Starbucks on-site; 24-hour room service; lobby
business stations and more, the Governor Hotel provides guests
with luxurious modern amenities in a truly grand historical hotel
setting.
A
t the heart of it all...
Located in the heart of downtown Portland, The Governor Hotel is within
convenient walking distance of many local attractions including dining, theater,
shopping and business districts. MAX Light Rail (with service to and from
Portland International Airport) stops just a block from the hotel and the Portland
Streetcar Service (from PSU to the Pearl District and NW 23rd Avenue) stops
directly outside the hotel. Of course with the acclaimed Jake’s Restaurant and
Starbucks in-house, you don’t even need to leave the hotel to experience some
of the best of Portland!
I
f you could dream
the perfect place
to hold a special event,
it would probably
look a lot like this...
The Governor Hotel offers the finest meeting and
special event space in the region. Experience over
22,000 square feet of exceptional meeting and
special event rooms, including the breathtaking
Heritage Ballroom, plus 11 other uniquely styled
meeting rooms accommodating events from 10
to 800 people. Matched with in-house catering
from Jake’s Grill, The Governor Hotel is the perfect
choice for meetings, banquets and special events.
A
Portland landmark...
Since 1909, The Governor has been famed for its
outstanding Pacific Northwest hospitality. Today, with all the
latest amenities and services available 24-hours a day, The
Governor continues to raise the benchmark for luxury in
Portland. Enjoy complimentary
broadband internet access in
every room and wireless access
in the lobby; savor a Starbucks
coffee located in our lobby;
experience one of Portland’s
most celebrated restaurants,
Jake’s Grill; and take advantage
of our professional concierge
available seven days a week
with information and resources
that will make your stay easy
and enjoyable.
A
central location...
Convenient for all of
Portland’s fine dining,
shopping, theater and
nightlife, The Governor is
also located central to both
downtown light rail services,
linking The Governor to
Nob Hill/Pearl District
Neighborhoods, Riverplace,
the Oregon Convention
Center and Portland
International Airport.
The Governor Hotel
614 SW 11th Avenue
Portland, OR 97205
tel: 503 224 3400
fax: 503 241 2122
For more information on our hotel, or to find out
more about our beautiful meeting and banquet
facilities, please visit our website:
www.govhotel.com
For immediate reservations:
visit www.govhotel.com
or call us at 800 554 3456
The Spa &
Retail Area...
Street Level Retail space and Spa Entry [SW Alder Street]
• 1,550 sq. ft. leaseable area approximately 58 ft. wide x 30 ft. deep
• 56 ft. storefront on SW Alder with two entrances
• Interior pedestrian connection to Hotel Lobby, Starbucks, and Basement Spa
• Accessible toilet room
The street level retail space is just off the busy corner of SW 11th Avenue on SW Alder Street
next to the Starbucks street entrance. It has two existing entrances that are part of the historic
fabric of the building. There is an internal connection to the coffee shop and an accessible
toilet room in the back of house space. A stairway is proposed linking the retail space to the
spa level in the basement. The stair allows daylight into the basement areas and creates a
natural barrier between the guest activities of the street level and the back of house service
area. There is another stair that leads up to the hotel lobby.
Spa &
Retail
Space
Overview
Existing
Street Level
<< 11th Avenue <<
>> Alder Street >>
Retail exterior from Alder Street
Hotel
Main
Entrance
Lobby
Retail interior from hotel lobby entrance
Main lobby,
Governor Hotel
Retail
entrance
from
hotel
lobby
Retail exterior
from corner,
11th & Alder
Existing Street Level
Basement Level Spa Area
• Stair connection to street level retail space
• Stair and elevator connection to Hotel areas
• 3,000 sq. ft. Pool Area with jet tub and steam room
• Existing toilet, sauna and shower areas for men and women
• 3,300 sq. ft. dressing room areas [south end] around existing shower
core
• 6,000 sq. ft. open floor area [north end] for spa activities
• 11 ft. overall ceiling height accommodates 9 ft. finished ceiling height
• 13,600 sq. ft. net leaseable area including pool, approximately 100 ft.
x 145 ft.
• Emergency egress at north and south ends of lease space
The basement level has four distinctive areas: 1. active spa front; 2.
circulation knuckle; 3. pool area; and, 4. shower and locker room
area. From the street level retail space, guests enter the spa from a new
ornamental stair to an open area of approximately 6,000 sq. ft. This area
is ideal for greeting guests, open space activities like cosmetic treatment
and salon services and is linked to the circulation knuckle that has elevator
access to hotel lobby and guest rooms. It is large enough for waiting areas
and private treatment rooms. The structural grid provides opportunities for
mechanical, plumbing and electrical distribution while allowing an open
space plan without massive, interrupting load bearing walls.
The circulation knuckle not only links the spa to the rest of the hotel activities,
the pool and the shower and changing area but also allows connections
to more private spa areas for massage and health treatment. An internal
network of circulation will be maintained to provide adequate Fire and Life
Safety exiting and to link all the spa features to one another. From the link
guests have access to the large pool, suitable for laps, with Jacuzzi tubs
and a steam room. From the link guests have access to the existing shower
core that is waiting for redevelopment into changing rooms and treatment
areas. The core is adjacent to the pool and guests can use the pool and
core with or without actively entering the more public salon areas. There
is enough space in these areas for a small workout room if that is a part of
the desired program activities.
Existing
Basement
Level
Elevator lobby, basement level
Main workout area
Central reception area
Pool area
Men’s shower/locker area
Existing Basement Level
Existing Mezzanine Level
The Existing Pool and Jet Tub area
(2002 photograph)
Grand Heritage
Hotel Group
AN INDIVIDUAL APPROACH…
Grand Heritage Hotel Group is one of the nation’s premier owner
operators of independent luxury hotels and resorts. Its properties
are sought-after destinations that offer consistent luxury and quality,
exceptional surroundings and flawless service. Several Grand
Heritage properties enjoy prestigious distinction as designated
Historic Hotels of America.
Grand Heritage has a proven track record of successful turnarounds
for high-profile properties in need of new management. Its
entrepreneurial style of management lends it the depth and flexibility
needed to achieve significant marketing and operating efficiencies
for its properties. Its distinctive owner-operator philosophy
treats each hotel individually, providing resources and expertise
customized to achieve sustainable growth based on the challenges
and opportunities unique to each hotel.
Through a combination of market re-positioning, improved spending
controls, and management guidelines, the company achieves higher
profit margins, significantly increasing asset value and consistently
exceeding industry average revenues.
AN EXPERIENCED LEADERSHIP…
Grand Heritage prides itself on the vision and strategic expertise
of its leadership. Highly innovative and experienced professionals
collectively boast more than 50 years of hands-on experience in all
aspects of the hotel and hospitality business and are recognized for
imaginative and entrepreneurial style. What sets Grand Heritage
apart is in-depth knowledge of the needs of small luxury hotels, a
unique niche that requires a delicate and practiced hand to meet
the challenges of today’s business climate.
Our principals include:
John W. Cullen, Founder & President
Mr. Cullen serves as president of Grand Heritage Hotel Group
and was formerly president of Chesapeake Hotel Group, which he
founded in 1998. Previously, he was senior vice president at Patriot
American Hospitality where he managed international acquisition
and development for Wyndham Hotels International.
Bashar Wali, Vice President
Mr. Wali has served as vice president Grand Heritage Hotel
Company since 2003 and held a similar position at Chesapeake
Hotel Group since 2001.
Stephen Moore, Managing Director
Mr. Moore has over 20 years experience in hotel sales, marketing
and operations in both domestic and European hotels. Mr. Moore is
responsible for all hotel operations.
DISTINCTIVE HOTELS…
From one-of-a-kind historic properties to world-class
destination resorts, Grand Heritage specializes in individually
distinctive, significant hotels that are – or can become
– vital, well-recognizable centers of their communities. Our
international roster includes:
The Avalon Hotel and Spa, Portland, OR
Providence Biltmore Hotel, Providence, RI
The Chanler at Cliff Walk, Newport, RI
The Governor Hotel, Portland, OR
Mission Point Resort, Mackinac Island, MI
The Stanley Hotel, Estes Park, CO
Treetops Resort, Treetops Village, MI
Vanderbilt Hall Hotel, Newport, RI
Royal Park Hotel, Rochester, MI
Casa Del Mar Mexico, Cabo San Lucas
Coming soon to the Grand Heritage Hotel Group:
Bermuda
Berlin
London
Paris
Florence
Ixtapa
WORLD-CLASS PARTNERSHIPS…
Through years of experience we know that it is more
effective to partner with established experts, where
appropriate, to develop supplementary guest services.
Our commitment to providing “best-of-breed”
amenities and services mandates that we partner with
globally recognized brands to enhance the overall guest
experience and to assist our hotels in the achievement of
their true potential. Some of these strategic partnerships
include Starbucks, McCormick & Schmicks Seafood
Restaurants, Elizabeth Arden Red Door Spas, Restaurant
Associates and Historic Hotels of America.
RESIDENCE CLUB DEVELOPMENT…
The luxury travel market is experiencing rapid growth. Within that
market, residence club development is a prime focus for many of
the world’s leading luxury hotel groups.
Grand Heritage Residence Club was established to capitalize on
this demand by providing imaginative alternatives to the standard
hotel experience. The Residence Club targets urban and resortrelated real estate opportunities which, because of their intrinsic
appeal or distinctive architectural charm, are particularly suitable
for conversion to interval sales or condominiums.
We focus on properties that may lie below the radar screen of
the larger hotel chains and real estate funds. With our in-depth
knowledge of this market segment and our nimble, entrepreneurial
style, we are able to re-fashion selected properties for mixed hotel
and residence club usage efficiently, delivering a new level of luxury
to our discerning residence club members.
FUTURE GROWTH AND OPPORTUNITIES…
Grand Heritage Hotel Group’s years of experience and broad market
presence means we are always looking for the latest – and future
– trends and market developments. Our size, operating efficiencies
and approach mean we can stay ahead of the curve, remaining the
forefront of market needs.
Grand Heritage Hotel Group
John W. Cullen IV
Owner - President
[email protected]
614 SW 11th Avenue
Portland, OR 97205
Bashar Wali
(971) 404-3100
www.grandheritage.com
Vice President
[email protected]
Stephen Moore
Managing Director
[email protected]
Tina Harlow
Regional Director of Operations Northeast
[email protected]
Battle Creek, MI
Rick Benton
Director of Recruiting
[email protected]
Norma Wilt
Corporate Sales & Marketing
[email protected]
Debby DeVries
Corporate Office Manager
[email protected]
Hannah Zhu
Financial Analyst
[email protected]