General Park Application PDF

ENCHANTED FOREST
8462 Enchanted Way SE
Turner, OR 97392
Ph:503-371-4242
Please mail application to the address listed above.
APPLICATION FOR GENERAL PARK SEASONAL EMPLOYMENT 2016
LAST NAME
FIRST NAME_
TODAY'S DATE_
DATE YOU CAN START_
MIDDLE INITIAL
PRIMARY CONTACT NUMBER (Include Area Code)
OTHER PHONE NUMBERS WHERE I MAY BE REACHED:
EMAIL ADDRESS
PRESENT ADDRESS
No.
Street
City
State
Zip
No.
Street
City
State
Zip
PERMANENT ADDRESS
WERE YOU EMPLOYED HERE BEFORE?
IF YES, WHEN?
GENERAL PARK EMPLOYMENT STARTS AT MINIMUM WAGE ($9.75/hr). DO YOU AGREE TO THIS WAGE?
ARE YOU EMPLOYED NOW?
IF SO, MAY WE INQUIRE OF YOUR PRESENT EMPLOYER?
DO YOU HAVE ANY SPECIAL TRAINING OR SKILLS (First aid certificate, etc.)
DO YOU HAVE A CURRENT FOOD HANDLER'S CARD? YES
NO_
(You have 30 days from the date of hire to obtain one. For further info go to www.orfoodhandlers.com)
ARE YOU ELIGIBLE TO WORK IN THE UNITED STATES? YES
ARE YOU AT LEAST 18 YEARS OF AGE? YES
NO
NO_
IF UNDER 18, BIRTHDATE:
FORMER EMPLOYERS (list most recent employer at the top of the list)
Date
Name and address of employer
Salary
Position and duties
Reason for leaving
FROM:
TO:
FROM:
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TO:
FROM:
TO:
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TO:
FROM:
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FROM:
TO:
Enchanted Forest is an Equal Opportunity Employer.
WHY DO YOU FEEL YOU WOULD BE AN OUTSTANDING ADDITION TO THE ENCHANTED FOREST TEAM?
I authorize investigation of all statements contained in this application. I understand that misrepresentation or omission
of facts is cause for dismissal. I understand and agree that if hired, my employment is for no definite period of time. The
Enchanted Forest does not guarantee hours. The Enchanted Forest reserves the right to employ at will. This means that
employment can be terminated, with or without cause and with or without notice, at anytime, at the option of the
company or at the option of the employee. I have read and understand the sections at the end of this application packet
titled Abilities Required of an Enchanted Forest Team Member, Job Descriptions for General Park Employment, and
Dress Code.
SIGNATURE
PRINT NAME
DATE
Acknowledgement of Drug and Alcohol Policy
Please note that marijuana in any form shall be treated as an illegal drug for purposes of
employment with the Enchanted Forest. Despite Measure 91, we maintain a zero tolerance policy
with regard to marijuana use for the safety of all our guests and employees.
I,
, understand that Enchanted Forest has a Drug and Alcohol
policy that has been in effect since March 8, 1999.
I recognize that this does not alter my at-will employment relationship, and that this is not a contract of
employment. Nothing contained in this policy is intended to or should be construed as a contract or agreement
of employment for any period of time.
I understand and accept that the use of controlled substances and/or working under the influence of
alcohol or controlled substances is strictly prohibited. As a condition to hire and of continuing employment,
I agree to submit to drug and/or alcohol testing at the request of Enchanted Forest, to detect the use of
controlled substances on the job, or to determine whether and/or to what extent I might be under the influence
of alcohol or controlled substances while on the job.
I further understand and readily consent that Enchanted Forest may require my submission to drug
testing at any time it has reasonable suspicion as determined exclusively upon its discretion, to believe I may be
under the influence of alcohol or controlled substances, or that I am actively using alcohol or controlled
substances on the job. I further understand and readily consent that I will be randomly tested.
Finally, I understand and readily consent that if I either refuse to be tested, or if I test positive for a
controlled substance or blood-alcohol content in any amount, I may be immediately terminated for misconduct.
That termination will be with just cause for violation of Enchanted Forest safety policies. I understand that
drugs or controlled substances refer to those kinds of substances identified in the Definitions section of the
Enchanted Forest Drug and Alcohol Policy.
Dated this
day of
, 20
.
Employee Signature
Employee Name (please print)
Signature of Parent (if under 18 years of age)
Parents Name (please print)
The following informational pages must be read by all applicants.
Please do not include them when mailing in your application.
ABILITIES REQUIRED OF AN ENCHANTED FOREST TEAM MEMBER
Team members must be at least 16 years old.
The abilities that are required of all Enchanted Forest team members are as follows:
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The ability to follow safety rules. All team members must possess attitudes and work behaviors that
are conducive to a safety-positive work environment. This includes the ability to alertly see and hear
one's surroundings for unsafe behaviors and situations. Team members must have an attention span that
allows them to concentrate on one or more tasks for an extended period of time.
The ability to project a professional and positive attitude at all times. In our organization, we hire
people who are professional, cheerful, and friendly. Team members must be able to censor themselves
while they are on Enchanted Forest property or acting as a representative of the park. Foul language is
prohibited while team members are on the premises, and we expect that our team members will adopt a
positive, professional, and friendly attitude while at work. Some team members rotate jobs frequently,
while other team members work only one job for the duration of their employment. Team members must
be willing to work any job in the park for any length of time.
The ability to communicate effectively. Team members must be able to speak in a loud, clear voice.
Applicants must have proficient English language skills (both verbal and written). Team members must
be able to give safety instructions to guests and may be required to give a safety announcement every
few minutes as part of their work duties. In addition, team members must be able to use and
communicate effectively over a walkie-talkie.
The ability to work efficiently. Team members must be able to perform assigned tasks in a timely and
efficient manner. When interacting with park guests, team members must display a sense of urgency and
be able handle guest requests as quickly and cheerfully as possible.
The ability to learn tasks and perform them accurately. Team members are trained using a variety of
methods including training seminars, reading materials, videos, and hands-on training. Team members
must be able to assimilate training information regardless of the training method used. All work duties in
the park require that our team members be able to follow written and verbal instructions.
The ability to follow a dress code. At Enchanted Forest, we strive to project a clean and professional
image. All team members are required to follow a strict dress code. (The dress code is contained in this
application packet.) The dress code dictates what types of clothing may be worn with the uniform, what
types of jewelry and other accessories are permitted, and other items that may enhance or detract from
the look of the uniform.
The ability to perform physically demanding tasks. The park is built on a very steep hill. All team
members must be able to walk up and down the hill numerous times throughout the day without
assistance. Additionally, many jobs in the park require lifting heavy objects that may weigh as much as
50 lbs. Applicants must be able to stand for an extended period of time, and must be able to move
quickly in an emergency.
The ability to perform work functions in all types of environments. Many work stations are located
outdoors. Applicants must be able to work in all types of weather conditions.
The ability to establish and maintain cooperative relationships with others. Enchanted Forest strives
to create a positive and safe work environment for all of its team members. Team members work with
many different types of people who come from diverse backgrounds and life experiences. Team
members are expected to be pleasant and cheerful at all times to everyone, both behind the scenes and in
front of guests.
The ability to recognize and report unethical behavior. We place a lot of trust in our team members.
Team members may be required to handle money and other negotiable instruments (e.g. tickets,
bracelets, gift cards). It is the job of every team member to report unethical or unsafe behavior promptly.
JOB DESCRIPTIONS FOR GENERAL PARK EMPLOYEMENT
This is a general description of job duties that regular park team members perform. Team members may be
assigned additional tasks above and beyond the duties listed below. All team members are expected to keep
busy during down times by cleaning and organizing their work areas. Team members may be rotated among
these positions frequently or may be assigned one task for the duration of their employment. How often a team
member rotates positions is determined solely by Enchanted Forest management.
Attraction Attendant – Attraction attendants generally work to help guests utilize an attraction quickly and
efficiently. The job functions that attraction attendants perform vary greatly depending on the attraction. An
attendant may be responsible for taking tickets, showing a guest how to utilize an attraction (Pan for Treasure,
etc.) or operating an attraction unseen by the public. Attraction attendants are in a better position to make a
guest's stay magical, so attendants must be smiley, patient, and kind. Attendants must be able to work
unsupervised and perform additional tasks as assigned.
Cashier – Cashiers are responsible for accurately reporting sales on a Point-Of-Sale system, giving accurate
change, handling money and other negotiable instruments, bagging and distributing merchandise, restocking
food and merchandise, and providing excellent guest service. Cashiers must be able to stand for long periods of
time. Cashiers are also responsible for keeping their work area clean and tidy. This may include sweeping,
mopping, window cleaning, and other light cleaning duties. Cashiers must be able to work unsupervised and
perform additional tasks as assigned.
Food Preparation – Food preparation team members work in teams to prepare and serve food to guests and
other team members in a safe and efficient manner. Food handlers must present a valid food handler's card
within 30 days of hire. (To obtain a food handlers card, go to http://www.orfoodhandlers.com. You must pass a
test on food safety and pay a $10 fee). In addition to preparing food, food prep team members are responsible
for cleaning and sanitizing work areas, washing dishes, learning and implementing food safety systems,
restocking and rotating food merchandise, and other tasks as assigned. Team members who work in food areas
generally perform cashiering functions as well.
Relief Team Member – Relief team members give breaks to other team members who cannot leave their work
area. Relief team members are given a schedule of breaks to perform and are responsible for accurately
reporting break times to management. While not giving breaks, relief team members are assigned tasks by the
supervisory staff. Relief team members must be able to work unsupervised.
Park Sweeper – Park sweepers are assigned a route and are responsible for keeping their area clean. Sweepers
are also responsible for conducting restroom spot checks. Sweepers carry a broom, dust receptacle, squeegee,
and a bottle of cleaning solution. Sweepers constantly walk up and down the hill throughout the day and are
frequently asked to carry stock and merchandise to various locations throughout the park. Sweepers are
expected to know the layout and history of the park to assist guests who may need information or directions.
Parking Lot Attendant – Lot attendants are responsible for directing traffic, protecting guest cars from theft,
and providing a safe and cheerful presence in our parking lots. Because parking lot attendants are the first and
last team member our guests usually see, lot attendants are expected to wave and smile a lot while on duty. Lot
attendants must be able to stand for extended periods of time on hard surfaces like asphalt and gravel. Lot
attendants must be visible at all times, so they are generally assigned to stand in the middle of the parking lot
where there is minimal shade. In extreme cases, external temperatures can reach over 100 degrees Fahrenheit in
summer, so lot attendants must be able to withstand extreme weather.
Ride Attendant – You must be 18 years or older to work as a ride attendant or operator. A ride attendant's
primary function is to ensure the safe operation of the ride they are working on. The work that ride attendants
do varies greatly depending on the ride and position they are assigned. The following is a list of functions and
requirements for the different tasks that ride attendants perform:
• Loader / Unloader – The loading staff is charged with ensuring that guests get on and off of ride safely.
Loaders / unloaders are also responsible for taking tickets, checking bracelets, enforcing height
requirements, and keeping an accurate count of guest ridership.
• Ride Operators – Ride operators are responsible for the safe operations of the ride. On smaller rides, ride
operators may also perform loading and unloading functions.
• Ride Observer – The Big Timber Log Ride is the only ride at this time that uses ride observers. Ride
observers sit in a defined location and watch for unsafe behavior and situations. The ride observer has
the authority to shut down the ride if they believe unsafe conditions exists. It is extremely important that
ride observers have a good attention span as most of their duties consist of observation. Observers may
also give guests verbal instructions over a loud speaker if a guest is observed doing something unsafe.
Observers may also be responsible for unloading guests off the ride in the event of a safety shutdown.
In addition to the duties listed above, ride attendants may be assigned additional tasks during slower times.
Slide Attendant - Slide attendants are charged with ensuring that guests follow safety rules while using one of
our slides. In addition, slide attendants space out sliders on the slide to prevent collisions and control the speed
of the slide to maximize slider enjoyment and safety. Slide attendants must be able to speak in a loud clear
voice, correct unsafe sliding behavior in a manner that does not offend the slider, and be able to control large
crowds of people with friendliness and tact. Slide attendants perform many repetitive tasks (e.g. preparing mats
for sliders and giving safety instructions to each slider before they slide) but must perform those tasks
cheerfully. Slide attendants must be able to work unsupervised and perform additional tasks as assigned.
Dress Code
You are the key to creating a memorable guest experience. You are expected to demonstrate professionalism
and good judgment in your appearance. At the Enchanted Forest, we are trying to project a clean, professional
image that enhances the atmosphere; therefore, we have a dress code that all team members must follow:
SOLID BLACK DRESS PANTS:
All team members must wear a pair of solid black dress pants that are tailored to the wearer's body type (not too
loose or tight). No jeans, stretch pants, yoga pants, or pants with external pockets (such as cargo pants) may be
worn. No rivets, adornments, or non-black stitching may be included in the design of the pant. Pants that
resemble jeans, even if they are not made out of denim, are not allowed. Pants that are damaged, faded, or
frayed are not permitted. Logos are not allowed on our uniforms, so if your pants have a logo on them, it must
removed or blacked out.
NAME TAG:
Enchanted Forest name tags must be worn on the outermost layer on the left side your uniform at all times. Tags
must be worn on the chest only. Do NOT modify the name tag. No stickers, writing, or other modifications are
allowed.
VESTS:
Vests must be worn at all locations. The vest's color is dependent on the area the team member is assigned.
Vest Color Chart
Location
Vest Color
Entrance and Shoe Slide
Forest Green
Ice Mountain
Navy Blue
Challenge of Mondor, Jolly Roger Inn, Gretel’s Grill, Black
Theatre Snack Bar, Mary's Coffee Cottage, office
personnel, and unassigned extras
Western and Timber Areas
Western Uniform (white or plain shirt with black or
brown vest)
Kiddy Rides, Ice Cream Parlor
Red
Parking Lot
Parking Uniform plus orange safety vest
Sweepers and Relief team members
Depends on area assigned
SHIRTS:
In all areas except the Western Town, team members must wear a bright white button up collared dress shirt
that is long enough to stay tucked in. Blouses may be worn, but only if they are long enough to be tucked in. No
polo shirts. If a shirt becomes dirty, discolored, damaged, or old looking, it may not be worn.
Team members who work in areas covered by the western uniform (Western and Timber areas) must wear a
button up collared shirt that is long enough to stay tucked in. For most team members, shirts must be checkered
with red as the dominant color. Shirt patterns may have white, gray and/or black in the design. No other colors
are allowed in the shirt. If a shirt has too fine of a pattern, the shirt may appear purple or blue from a distance;
this type of shirt is not allowed. If there is not a shirt in your size, a white button up collared dress shirt may be
substituted with management approval.
UNDER SHIRTS:
Team members may elect to wear a plain white t-shirt underneath their uniform. Colored undershirts or white
undershirts with patterns are not allowed. On really cold days, team members may wear white long johns or a
white sweater underneath their uniform.
SHOES:
Only solid colored black shoes free of logos or designs are allowed. All features of the shoe must be black,
including the laces, stitching, soles, and grommets. Shoes should look boot-like when covered by pants. Shoes
must have good traction, but tennis shoes are not allowed except for in the parking lot. No slick soled shoes, no
opened toed shoes, and no sandals.
SOCKS:
Socks are required to be worn at all times. Only black socks free of patterns or logos may be worn. Socks must
at least be worn as high as the ankle. It is unnecessary to wear dress socks. Plain black cotton socks are
preferred.
JACKETS:
Only jackets provided by our wardrobe department may be worn. Enchanted Forest has three kinds of jackets:
black, brown, and green. Team members assigned to wear green vests may wear green or black jackets. Team
members assigned to wear the western uniform may wear brown or black jackets. All other team members may
only wear black jackets. When wearing a jacket, the complete Enchanted Forest uniform must be worn
underneath. If you are really cold, you may wear warm solid white clothes under the uniform.
If you wish to purchase your own jacket and pay for the embroidery, we must pre-approve the jacket before it is
embroidered.
BELTS (Optional In Most Cases):
Only solid black belts with a plain metal clasp may be worn. Belts must not have studs or designs on them.
Belts are optional in most cases; however, if the pants you wear are too loose, we may require you to wear a
belt.
SUNGLASSES (Optional):
Sunglasses may only be worn in places where you are in direct sunlight. Eyes must be visible through the lenses
(no mirror lenses or lenses with ultra dark tinting). The frame of the sunglasses must be solid black or a metallic
color. Logos, printing, or any other markings are not allowed.
TIES (Optional):
Team members who are not wearing the parking lot uniform or the western uniform have the option of wearing
a tie. Solid black ties may be worn by team members of any gender. Ties must be tied in an appropriate knot
and must not be worn loosely. Damaged or worn ties are not allowed.
EARRINGS:
Men cannot wear earrings. Women are limited to one pair of simple earrings in the lobe, no higher. Earrings
may either be plain studs or small hoops that are no larger than the size of a dime. Earring must be a silver or
gold colored metal. Colored gemstones or other distracting features may not adorn earrings. People who have
gauges (expanded earlobe holes) are not eligible for hire.
TONGUE PIERCINGS AND VISIBLE BODY PIERCINGS:
Tongue piercings and visible body piercing are not allowed. Team members must remove all piercings
(including tongue piercings) that are not concealed by clothing before reporting to work. Clear studs and flesh
colored piercings may not be worn. Covering piercings with band-aids is not allowed.
Team members who get a visible piercing that cannot be removed will not be allowed to work. We
strongly suggest that team members refrain from getting visible body parts pieced while they are
employed with us.
TATTOOS:
We do not allow our team members to have visible tattoos showing while wearing our uniform. Concealing a
tattoo with a band-aid or other types of bandages is not allowed. If you have a tattoo that is not covered with
your uniform, you must use a concealing makeup specially designed for covering tattoos. People who have
visible tattoos that cannot be covered by tattoo concealing makeup are not eligible for hire.
FINGERNAIL POLISH AND ACRYLIC NAILS:
Men cannot wear fingernail polish or acrylic nails. Women are allowed to wear fingernail polish or
well-maintained fake nails in non-food areas. (Health codes forbid the use of fingernail polish and fake nails in
food service areas.) Only red, pink, and clear nail colors are allowed. Glitter is not allowed.
MAKE-UP:
Only women may wear make-up. Make-up must look natural and match the wearer's skin tone. Green, blue, or
purple shades of makeup are not allowed. Using products that contain glitter is not allowed.
Beauty Product
Foundation
Lipstick
Eye Liner
Eye shadow
Blush
Proper Use Of Beauty Products
Guidelines
Foundation must match the wearer's skin tone
and must not appear greasy or caked on.
Only natural-looking shades of pink lipsticks are
allowed. Wearing a non-glittery lip-gloss is
permitted.
Thick eyeliners are not permitted. Only a thin, dark
shaded eyeliner can be used. Using eye liner to
create cat-eye effect is not allowed.
Only a small amount of natural-looking eye
shadow may be worn. Unnatural looking styles,
such as smoky eyes, are not allowed.
Very light amounts of skin tone-appropriate
blush may be worn. Blush that is overpowering
o r gaudy is not permitted.
HAIR:
Team members may not dye their hair unnatural colors. Men must wear their hair in a short, conservative style.
Women must wear their hair in a tidy, conservative style that does not detract from the look of the uniform.
Men may not wear any adornments in their hair. Women may use black, brown, or gray hair ties to restrain their
hair. Other hair restraints (such as a bobby pins, barrettes, or clips) are allowed as long as they are either black
or metallic.
JEWELRY:
No jewelry (e.g. necklaces and bracelets) is allowed to be worn with the uniform. Team members may wear one
modest ring on one of their ring fingers. Overly ornate rings (like class rings) are not permitted. Team members
who are required to wear a medical alert tag may wear these items without restriction.
HATS:
Only approved, Enchanted Forest issued hats may be worn. There are only two areas in the park that allow hats:
the parking lot and the Western Town. Team members who work in the parking lot may be issued a blue
baseball cap with “Enchanted Forest” embroidered on the front. No other type of hat may be worn in the
parking lot. In the Western Town, we encourage our team members to wear a pre-approved cowboy hat,
although it is not required to do so. Team members who are assigned to work in the Timber Area are not
allowed to wear hats, even though they wear the same general uniform that team members in the Western Town
wear.
FOOD SERVICE AREAS:
Health and safety considerations require us to place additional restrictions on team members that work in food
service areas. When working in a food service areas, hair must be restrained if it is long enough to be pulled
back. Rings and watches may not be worn because they impede proper hand washing. Fingernail polish and
fake nails cannot be worn in food service areas.
PERSONAL HYGIENE:
Personal hygiene and proper grooming are essential to providing a positive guest experience. Team members
are required to shower before coming to work. Deodorant or antiperspirant are required to be worn by all team
members, and team members should take every precaution against unpleasant body odors. Heavy colognes and
perfumes should be avoided as some people are sensitive to these products. Team members should brush their
teeth before coming to work, and the use of mouth wash is highly encouraged.
OTHER GUIDELINES:
• Anytime you are on Enchanted Forest property, you are required to wear the uniform correctly. Even if
you are on a rest period or not on the clock, you are still bound by the Enchanted Forest dress code
policy if you could be reasonably identified as an Enchanted Forest employee. Your attitude,
appearance, and performance have a direct effect on the guest experience.
• Gum chewing or eating in front of guests is not allowed.
• At Enchanted Forest, we strive to provide a clean and professional image. We achieve this image by
requiring our team members to adopt what we call The Enchanted Look. To ensure that all team
members achieve this look, we may place additional restrictions above and beyond the dress code policy
described above. Furthermore, we reserve the right to place additional restrictions on a team member's
appearance, even if it is within the guidelines of our dress code, if we feel it does not achieve The
Enchanted Look.
• We reserve the right to exempt some employees from certain dress code requirements if there is a
proven medical condition or other extenuating circumstance. Team members must approve all uniform
changes with management before the change is seen by the public.
• Enchanted Forest reserves the right to change the uniform at any time.